TomTom 4EV42 GPS Navigation system User Manual
TomTom International BV GPS Navigation system
  
    TomTom   >  
User manual

User Guide
GO | VIA

2     Welcome to TomTom
3      Getting started
 11   Getting the most from your device
21   Keeping your device up-to-date
 24   Troubleshooting
25   Addendum
CONTENTS
WELCOME TO THE WORLD
OF TOMTOM
TomTom’s award-winning software and innovative features 
mean groundbreaking new technology for the ultimate
driving experience.
Wherever life takes you, your TomTom GO is your guide.
To get the most out of your TomTom device, here are a few 
things to know before you go.
2

1  Push the mount for your TomTom GO against the     
    windshield in your car.
GETTING STARTED
MOUNTING YOUR DEVICE
3

2  Lock the mount by twisting the base
4

GETTING STARTED
MOUNTING YOUR DEVICE
3  Place the device onto the mount.
    The mount’s magnets will hold
    the device securely in place.
4  Insert the car charger into your device. Magnets built into   
    your charger will affix the charger to the device.
    Then insert the car charger into the
    charging socket of your car.
5

5  Switch your device on by
    pressing the On/Off button
    on top of your device.
6  You now have to answer some
    questions to set up your device.
    Tap the screen to answer the
    questions.
6
Positioning the mount
Consider carefully where to attach the mount in your car. The mount 
should not block or interfere with any of the following:
• Your view of the road
• Any of the controls in your car
• Any of your mirrors
• The airbag
When your navigation device is in the mount, you should be able to 
reach the device easily without leaning or stretching. The diagrams 
show where you can safely attach the mount. You can attach the 
mount to the windshield, side window or use the Adhesive Disk to 
attach the mount to your dashboard. TomTom also offers alternative 
mounting solutions for your TomTom navigation device.
For more information about Adhesive Disks and alternative mounting 
solutions, go to www.tomtom.com/accessories.
GETTING STARTED
SAFETY
7

√
X
X
√
8

Planning a route with your TomTom GO
is easy. To plan a route, follow these
easy steps.
1. Tap the screen to bring up the
    Main Menu.
2. Tap Navigate to...
In this example, we will enter an address.
3. Tap Address.
Note: The buttons on your navigation device 
are shown in full color unless a button is
currently unavailable
4. Start to type the name of the town   
    where you want to go. Tap the name  
    when it is shown in the list.
GETTING STARTED
MAKING YOUR FIRST TRIP
9

Important: For safety reasons, you
should always plan a route before
you start your trip.
5. Start to type the street name. Tap
    the name when it is shown in the list.
6. Enter the house number and then  
    tap Done.
Your TomTom GO device begins to guide 
you to your destination.
ROUTE SUMMARY
After planning a route, you see a
summary of your route.
The route summary shows an overview  
map of your route and the total journey  
time including delays caused by both
incidents and busy roads.
You can see the route summary at any  
time by tapping the right side of the  
status bar.
10

GETTING THE MOST FROM
YOUR DEVICE
TRAFFIC UPDATES
APPLIES TO: ALL TRAFFIC EDITION DEVICES
USING TRAFFIC INFORMATION
To view traffic information on your TomTom GO, connect the TomTom Car 
Charger with Integrated Traffic Receiver to your GO.
Important: You will not recieve updates unless your car charger with integrated 
traffic receiver is connected to your vehicle, via the charging socket.
The trafc sidebar is shown on the right side of the Driving view. The sidebar 
informs you about traffic delays while you drive, using glowing dots to show 
you where each traffic incident is located on your route.
                        The top of the traffic sidebar represents your destination and   
                        shows the total time delay due to traffic jams and other  
                        incidents on your route.   
                        The central section of the traffic sidebar shows individual  
                        traffic incidents in the order they occur on your route.
                        The bottom of the traffic sidebar represents your current  
                         location and shows the distance to the next incident on
                         your route.
Note: TomTom is not responsible for the availability or quality of traffic information 
provided by the Traffic Message Channel.
11

                      The color of the pointers, as shown below, gives you an      
                      instant indication of the type of incident:
                      Unknown or undetermined situation.
                      Slow traffic.
                      Traffic lining up.
                      Stationary traffic or road closure.
12
TAKING THE FASTEST ROUTE
Your GO regularly looks for a faster route to your destination. If the traffic 
situation changes and a faster route is found, your GO will offer to re-plan 
your trip so you can use the faster route.
You can also set your GO to automatically re-plan your trip whenever a faster 
route is found. To apply this setting, tap Traffic settings in the Traffic menu.
MINIMIZING DELAYS
You can use traffic updates to minimize the impact of traffic delays on your 
route. To minimize delays automatically, do the following:
1. Tap Services in the Main Menu.
2. Tap Traffic.
3. Tap Traffic settings.
4. Choose between always taking the faster route automatically, being asked  
    or never changing your route.
5. Tap Next and then Done.
GETTING THE MOST FROM
YOUR DEVICE
TRAFFIC UPDATES
13
To manually minimize traffic delays at any time, do the following:
1. Tap the Trafc bar in the Driving View.
2. Tap Minimize traffic delays.
Your GO plans the quickest route to your destination. The new route may 
include traffic delays and may remain the same as the original route.
You can re-plan the route to avoid all delays, but this route is unlikely to be 
the quickest possible route.
3. Tap Done.
14

GETTING THE MOST FROM
YOUR DEVICE
THE DRIVING VIEW
1. Zoom button - tap the magnifying glass to show buttons for zooming in  
    and out.
2. Your current position.
3. Road sign information or the next street name.
4. Traffic sidebar.
    1                                  2             3                          4
       5       6              7          8                     9 
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5.  Microphone button for voice recognition.
6.  The time, your current speed and the speed limit, if known. To see the
     difference between your preferred arrival time and your estimated arrival     
     time, check the Leeway checkbox in the Status bar settings. Tap this part  
     of the status bar to switch between a 3D map and a 2D map.
7.  The name of the street you are on.
8.  Navigation instruction for the road ahead and the distance to next
     instruction. If the second instruction is less that 150m after the first
     instruction, you see it shown immediately instead of the distance. Tap this  
     part of the status bar to repeat the last voice instruction and to change the  
     volume. You can also tap here to mute the sound.
9.  The remaining journey time, the remaining distance and your estimated  
     arrival time. Tap this part of the status bar to open the Route Summary  
     screen. To change the information shown in the status bar, tap Status bar  
     in the Settings menu.
DRIVING VIEW SYMBOLS
    Several symbols are shown in the bottom left hand corner of the
    Driving View. Here are a few examples:
             Battery - this symbol shows the battery level. When the battery   
             is low and requires charging, the battery symbol is empty. You  
             should charge your navigation device as soon as possible. 
             Sound off - this symbol is shown when the sound is switched  
             off. To switch on the sound, open the preferences menu and  
             tap Turn on sound.
     For more information, see the Reference Guide.
16

GETTING THE MOST FROM
YOUR DEVICE
VOICE RECOGNITION
ABOUT VOICE RECOGNITION
Instead of tapping the screen to control your TomTom GO, you can now give 
instructions to your GO using your voice.
For example, to increase the volume on your GO, you can say, “Increase 
volume.”
To view the list of available commands, tap Command and control in the 
Preferences menu and then tap What can I say?
USING VOICE RECOGNITION
Note: You must select a computer voice in order to use voice recognition. To select a 
computer voice, tap Voices in the Preferences menu, then tap Change voice. Select a 
computer voice.
In this example, you will use voice recognition to plan a trip to your
Home address.
                 1. Tap the microphone button in the Driving View. The microphone  
                     monitor is shown in color, unless voice recognition is busy with  
                     another task.
                 2. When you hear a beep, say, “Navigate to Home.” 
                     When you speak, the microphone monitor shows if you are    
                     talking too loudly or quietly:
17

A green bar means your voice is at the right level for your 
device to hear your commands.
A red bar means your voice is too loud.
A grey bar means your voice is too quiet.
For some phrases, your device repeats the command, then asks you if the   
command has been correctly recognized.
3. If the command is correct, say, “Yes.” 
    If the command is incorrect, say, “No” and when prompted, say the  
    command again after the beep .
Your device plans a route from your current position to your Home address.
     TIPS:
     • The microphone switches off after a few seconds if you don’t say anything.
     • You can stop your device from listening for commands either by tapping the 
        screen or by saying any of the following commands: Back, Cancel, Quit.
     • To select an item from a list, tap the screen to select the item.
        Voice recognition cannot be used to select items from a list.
18
GETTING THE MOST FROM
YOUR DEVICE
ADVANCED LANE GUIDANCE
ABOUT ADVANCED LANE GUIDANCE
Note: Advanced Lane Guidance is available in the US only.
Your TomTom GO helps you prepare for highway exits and junctions by 
showing the correct driving lane for your planned route.
As you approach an exit or junction, the lane you need is shown on the screen.
USING ADVANCED LANE GUIDANCE
There are two types of lane guidance that can be switched on and off 
independently:
• Lane images
• Instructions in the status bar
To turn lane images off, tap Settings in the Main Menu, then tap Advanced 
settings. Clear the checkbox for Show lane images.
19

TIP:
Tap anywhere on the screen to return to the Driving View
20

KEEPING YOUR DEVICE
UP-TO-DATE
USING MYTOMTOM
ABOUT MYTOMTOM
MyTomTom helps you manage the content and services of your TomTom GO 
navigation device, as well as giving you access to the TomTom community. 
You log in to MyTomTom on the TomTom website. It is a good idea to 
frequently connect your navigation device to MyTomTom, to ensure you 
always have the latest software, content and map updates.
      Tip: We recommend using a broadband internet connection whenever you   
             connect your navigation device to MyTomTom.
SETTING UP MYTOMTOM
To set up MyTomTom and get access to the latest software, content and map 
updates, do the following:
1. Connect to the internet.
2. Start a browser and go to www.tomtom.com/getstarted.
3. Click Download now.
Your browser downloads the TomTom driver, which you need to install on 
your computer in order to connect your device to MyTomTom. Follow the 
instructions on the screen if you are asked questions while downloading.
4. When prompted, connect your device to your computer using the USB 
cable. Then switch your device on.
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Your device is then recognized and the latest updates are installed on it.
Important: You should plug the USB connector directly into a USB port on your 
computer and not into a USB hub or USB port on a keyboard or monitor.
Once the TomTom driver installed, you can access MyTomTom from the notification
area on your desktop.
Tip: When you connect your navigation device to your computer, MyTomTom tells you
if there are any updates for your device.
MYTOMTOM ACCOUNT
To download content and services from the TomTom website, you need a 
MyTomTom account. You can create an account when you start using MyTomTom.
Note: If you have more than one TomTom device, you need a separate account for each device.
If you have a MyTomTom account, you can access the following benefits online 
using MyTomTom:
• Services - subscribe to services such as real-time trafc and safety camera  
   information.
• Newsletters - manage newsletter subscriptions and language preferences for  
   product news
• Support - track and view your case history and all email conversations you have  
   with TomTom about technical support issues via the website. You can also update  
   cases with new information.
• Orders - view items you ordered from the TomTom website and your order history.
• TomTom Map Share™ - report and download new map corrections by joining the  
   Map Share™ community using MyTomTom. You can then benet from shared  
   reporting of map issues such as missing streets and wrong driving instructions.
• Downloads - download free items from the website using MyTomTom.
22
KEEPING YOUR DEVICE
UP-TO-DATE
MAPS
LATEST MAP GUARANTEE
TomTom regularly releases new versions of TomTom maps. When you buy a 
new navigation device or map, it is possible that a newer version of your pre-
installed map is available. You have thirty (30) days from the time you start 
using your device to download an updated map.
DOWNLOADING THE LATEST VERSION OF YOUR MAP
1. Go to www.tomtom.com/getstarted.
Follow instructions to install the TomTom driver on your computer. 
2. Connect your device when you are instructed to do so.
MyTomTom checks for the latest updates for your device, including map 
updates. If a newer map is available, you have 30 days from the time you start 
using your device to download it. 
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TROUBLESHOOTING
DEVICE NOT STARTING
In rare cases, your TomTom GO navigation device may not start correctly or 
may stop responding to your taps. First, check that the battery is properly
charged. To charge the battery, connect your device to the car charger. It can 
take up to 2 hours to fully charge the battery.
If this does not solve the problem, you can reset the device. To do this, press 
and hold the On/Off button for 15 seconds and release the button when your 
device begins to restart.
GPS RECEPTION
When you first start your TomTom GO navigation device, the device may need 
a few minutes to determine your GPS position and show your current position 
on the map. In future, your position will be found much faster, usually within 
a few seconds.
To ensure good GPS reception, you should use your device outdoors. Large 
objects such as tall buildings can sometimes interfere with reception.
24

ADDENDUM
IMPORTANT SAFETY NOTICES AND WARNINGS
Global Positioning System
The Global Positioning System (GPS) is a satellite-based system 
that provides location and timing information around the globe. 
GPS is operated and controlled under the sole responsibility of
the Government of the United States of America which is 
responsible for its availability and accuracy. Any changes in GPS 
availability and accuracy, or in environmental conditions, may 
impact the operation of your TomTom device. TomTom does not 
accept any liability for the availability and accuracy of GPS.
Use with Care
Use of a TomTom device for navigation still means that you need 
to drive with due care and attention.
Aircraft and Hospitals
Use of devices with an antenna is prohibited on most aircraft, in 
many hospitals and in many other locations. A TomTom device 
must not be used in these environments.
BATTERY
This product uses a Lithium-Ion battery. Do not use it in a humid, 
wet and/or corrosive environment. Do not put, store or leave your 
product in or near a heat source, in a high temperature location, 
in strong direct sunlight, in a microwave oven or in a pressurized 
container, and do not expose it to temperatures over 60 C (140 
F). Failure to follow these guidelines may cause the
Lithium-Ion battery to leak acid, become hot, explode or 
ignite and cause injury and/or damage. Do not pierce, open or 
disassemble the battery. If the battery leaks and you come into 
contact with the leaked fluids, rinse thoroughly with water and 
seek medical attention immediately. For safety reasons, and to
prolong the lifetime of the battery, charging will not occur at low 
(below 0 C/32 F) or high (over 45 C/113 F) temperatures.
Temperatures: Standard operation: -0 C (32 F) to +45 C (113 F); 
short period storage: -20 C (-4 F) to + 60 C (140 F); long period 
storage: -20 C (-4 F) to +25 C (77 F).
Caution: risk of explosion if battery is replaced by an 
incorrect type.
Do not remove or attempt to remove the non-user-replaceable 
battery. If you have a problem with the battery, please contact 
TomTom customer support.
             THE LITHIUM-ION BATTERY CONTAINED
             IN THE PRODUCT MUST BE RECYCLED OR
             DISPOSED OF PROPERLY ACCORDING TO THE
             LOCAL LAWS AND REGULATIONS AND ALWAYS
             SEPARATE FROM HOUSEHOLD WASTE. BY
             DOING THIS YOU WILL HELP CONSERVE THE
             ENVIRONMENT. USE YOUR TOMTOM ONLY
             WITH THE SUPPLIED DC POWER LEAD (CAR
             CHARGER/BATTERY CABLE) AND AC ADAPTER
             (HOME CHARGER) FOR BATTERY CHARGING.
Please use this device with the charger provided.
For replacement chargers, go to tomtom.com for information 
about approved chargers for your device.
To recycle your TomTom unit please see your local approved 
TomTom service center.
Do not disassemble or crush, bend or deform, puncture or shred. 
Do not modify or remanufacture, attempt to insert foreign 
objects into the battery, immerse or expose to water or other 
liquids, expose to fire, explosion or other hazard.
Only use the battery for a system for which it is specified.
Only use the battery with a charging system that has been 
qualified w2ith the system per this standard. Use of an 
unqualified battery or charger may present a risk of fire, 
explosion, leakage or other hazard.
Do not short circuit a battery or allow metallic conductive objects 
to contact battery terminals.
Replace the battery only with another battery that has been 
qualified with the system per this standard, IEEE-Std-1725-200x.
Use of an unqualified battery may present a risk of fire, explosion,
leakage or other hazard.
Promptly dispose of used batteries in accordance with local 
regulations.
Battery usage by children should be supervised.
Avoid dropping the phone or battery. If the phone or battery 
is dropped, especially on a hard surface and the user suspects 
damage, take it to a service centre for inspection.
Improper battery use may result in a fire, explosion or other 
hazard.
25

For those host devices that utilise a USB port as a charging 
source, the host device’s user maunal shall include a statement 
that the phone shall only be connected to products that bear the 
USB-IF logo or have completed the USB-IF compliance program.
The stated battery life is a maximum possible battery life.
The maximum battery life will only be achieved under specific
atmospheric conditions. The estimated maximum battery life is
based on an average usage profile.
For tips on extending the battery life, go to the FAQ listed below
for your country:
US:www.tomtom.com/7510
SPECIAL NOTE REGARDING DRIVING IN CALIFORNIA AND 
MINNESOTA
California Vehicle Code Section 26708 (a) (1) provides that “No
persons shall drive any motor vehicle with an object or material
placed, displayed, installed, affixed or applied upon the 
windshield or side or rear windows.” Drivers in California 
should not use a suction mount on their windshield, side or rear 
windows.
Note: this section of the California Vehicle Code applies to 
anyone driving in California, not just California residents.
Minnesota State Legislature Statutes Section 169.71, subdivision
1, section 2 provides that “A person shall not drive or operate 
with any objects suspended between the driver and the 
windshield other than sun visors and rearview mirrors and 
electronic toll collection devices.”
Note: this Minnesota Stature applies to anyone driving in
Minnesota, not just Minnesota residents.
TomTom Inc. bears no responsibility for any fines, penalties or
damage that may be incurred by disregarding this notice. While
driving in any state with windshield mounting restrictions,
TomTom recommends the use of the supplied Adhesive Mounting
Disk or its Alternative Mounting Kit, which includes multiple
options for mounting TomTom devices on the dashboard and
using the air vents. See tomtom.com for more information about
this mounting option.
FCC INFORMATION FOR THE USER
                 This product contains a transmitter which must no t  be            
                 co-located or simultaneously operated inconjunction  
                 with any other transmitter.
Exposure to Radio Frequency Radiation
This device complies with FCC radiation exposure limits set forth 
for an uncontrolled environment. In order to avoid the possibility 
of exceeding the FCC radio frequency exposure limits, human 
proximity to the antenna shall not be less than 20cm (8 inches) 
during normal operation.
Radio and Television Interference
This equipment radiates radio frequency energy and if not used
properly - that is, in strict accordance with the instructions in this
manual - may cause interference to radio communications and
television reception.
This device has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
equipment generates, uses and can radiated radio frequency
energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio
communications. However, there is no guarantee that 
interference will not occur in a particular installation If this 
equipment does cause harmful interference to radio or television 
reception, which can be determined by turning the equipment off 
and on, the user is encouraged to try to correct the interference 
by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation distance between the equipment and
the receiver.
• Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
• Consult an experienced radio/TV technician for help.
Changes or modifications not expressly approved by the party
responsible for compliance could void the user‘s authority to
operate the equipment.
26
ADDENDUM
IMPORTANT
This equipment was tested for FCC compliance under conditions 
that included the use of shielded cables and connectors between it 
and the peripherals. It is important that you use shielded cable and 
connectors to reduce the possibility of causing radio and television 
interference. Shielded cables, suitable for the product range, can 
be obtained from an authorised dealer. If the user modifies the 
equipment or its peripherals in any way, and these modifications are 
not approved by TomTom, the FCC may withdraw the user’s right 
to operate the equipment. For customers in the USA, the following 
booklet prepared by the Federal Communications Commission may 
be of help: “How to Identify and Resolve Radio-TV Interference 
Problems”. This booklet is available from the US Government Printing 
Ofce, Washington, DC 20402. Stock No 004-000-00345-4.
FCC Declaration of Conformity
Tested to Comply with FCC Standards for Home or Office Use.
FCC ID: S4L4CS03, S4L4CQ01, S4L4CT50, S4L4CQ01, S4L44EV42, 
S4L44EV52
IC ID: IC ID: 5767A-4CS03, 5767A-4CQ01, 5767A-4CT50, 
5767A-4CQ01, 5767A-4EV42, 5767A-4EV52
This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including 
    interference that may cause undesired operation.
IC INFORMATION FOR THE USER:
Operation is subject to the following two conditions: (1) this 
device may not cause interference, and (2) this device must 
accept any interference, including interference that may cause 
undesired operation of the device.
This Category II radiocommunication device complies with 
Industry Canada Standard RSS-310. 
Ce dispositif de radiocommunication de catégorie II respecte la 
norme CNR-310 d’Industrie Canada.
This Class B digital apparatus complies with Canadian ICES-003.
IMPORTANT NOTE:
IC Radiation Exposure Statement:
• This equipment complies with IC RSS-102 radiation exposure 
limits set forth for an uncontrolled environment.
• This equipment should be installed and operated with minimum 
distance 20cm between the radiator & your body.
• This device and its antenna(s) must not be co-located or 
operating in conjunction with any other antenna or transmitter
Responsible party in North America
TomTom, Inc., 150 Baker Avenue Extension, Concord, MA 01742
Tel: 866 486-6866 option 1 (1-866-4-TomTom)
Connected networks
Devices that contain a GSM module are intended for connection 
to the following networks:
GSM/GPRS 900/1800/1900
GSM/GPRS 850/1900
Model names
4CS03, 4CQ01, 4CT50, 4CQ01, 4EN42, 4EN52, 4EV42, 4EV52
THIS DOCUMENT
Great care was taken in preparing this manual. Constant 
product development may mean that some information 
is not entirely up to date. The information in this 
document is subject to change without notice.
TomTom shall not be liable for technical or editorial 
errors or omissions contained herein; nor for incidental 
or consequential damages resulting from the 
performance or use of this material. This document 
contains information protected by copyright. No part of 
this document may be photocopied or reproduced in any
form without prior written consent from TomTom N.V.
27
COPYRIGHT NOTICES
© 2010 TomTom International BV, The Netherlands.
TomTom™ and the “two hands” logo are among the
trademarks, applications or registered trademarks 
owned by TomTom International B.V. Our limited 
warranty and end user license agreement for embedded 
software apply to this product; you can review both at 
www.tomtom.com/legal
Data Source
© 1984 – 2010 Tele Atlas North America. Inc. All rights
reserved.
Canadian Data © DMTI Spatial. Portions of Canadian 
map data are reproduced under license from Her 
Majesty the Queen in Right of Canada with permission 
from Natural Resource Canada. Point of Interest data by 
Info USA. Copyright 2010.
SoundClear™ acoustic echo cancellation software
© Acoustic Technologies Inc.
Supply of this product does not convey a license nor 
imply any right to distribute content created with this 
product in revenue-generating broadcast systems 
(terrestrial, satellite, cable and/or other distribution 
channels), streaming applications (via Internet, intranets 
and/or other networks), other content distribution 
systems (pay-audio or audio-ondemand applications 
and the like) or on physical media (compact discs, 
digital versatile discs, semiconductor chips, hard 
drives, memory cards and the like). An independent 
license for such use is required. For details, please visit 
mp3licensing.com
Some images are taken from NASA’s Earth Observatory.
The purpose of NASA’s Earth Observatory is to provide a
freely-accessible publication on the Internet where the
public can obtain new satellite imagery and scientific
information about our home planet.
The focus is on Earth’s climate and environmental 
change: earthobservatory.nasa.gov/
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