Toshiba TEC B-SX RFID module User Manual Manual

Toshiba TEC Corporation RFID module Manual

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Date Submitted2005-05-27 00:00:00
Date Available2005-05-27 00:00:00
Creation Date2005-04-20 20:13:24
Producing SoftwarePaperPort 10.0
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Document TitleManual
Document CreatorPaperPort 10.0

TEC
TEC Thermal Printer
B-480-QP semes'
— ,
Owner’s Manual
Mode d’emploi
Bedienungsanleitung
Manual de instrucciones
Gebruikershandleiding
TOSHIBA TEC CORPORATION
DECLARATION OF CONFORMITY
Manufacturer : TOSHIBA TEC Corporatlon
Address : 570 Ohito, Ohito—Cho, Tagata-Gun, Shizuoka—Ken, 410-2323 Japan
declares that following product
Product Name : Bar Code Printer
Model : B—48X-YY
Options : All
conforms to the following product specifications
Safety : EN 60 950
EMC : EN 55 022
EN 610004-2
IEC 1000-4—3
EN 6100044
Harmonics : EN 60 555-2, —3
Supplementary Information
The product herewith complies with the requirements of the Low Voltage Directive 73/23/EEC,
and the EMC directive 89/336/EEC.
1) The product was tested in a typical set up TOSHIBA TEC personnel advocated.
2) The following technical documentation has been filed for review.
. Factory Inspection Certificate by Tl'JV Rheinland
- Owner's Manual
- Schematic
- Certificates and Test Reports
might 0 less
by rosmsw rec comma/mom
All mgms Reserved
570 Omlo, omxocnojagmnun, sn-xum—m, JAPAN
TEC
TEC Thermal Printer
B-480 SERIES
ENGLISH VERSION EMI~33034I
TABLE OF CONTENTS
Page
1. INTRODUCTION ......... ...E1-1
1.1 Applicable Model.
1.2 Accessories .....
2. SPECIFICATIONS
2.1 Printer ......
2.2 Options
2.3 Media...
2.4 Ribbon .....
3. OVERVIEW ..............
3.1 Front/RearView
3.2 Operation Panel ..
~4.ADIP—SWITC~H-FUNCT»IONS .
5. INSTALLING THE PRINTER
5.1 Connecting the Power Cord and Cables
5.2 Procedure for Fitting Fan Filter ..................
6. LOADING THE MEDIA ......
7. LOADING THE RIBBON ............
8. INSERTING THE OPTIONAL FLASH MEMORY CARD....
9. CARE/HANDLING OF THE MEDIA AND RIBBON .....
10. GENERAL MAINTENANCE ....................
10.1 Cleaning ..
10.2 Covers and p ..
10.3 Removing Jammed Paper..
10.4 Threshold Setting .......
11. TROUBLESHOOTING
E2-1
CAUTION: /
1. This manual may not be copied in whole or in part without prior written permission 0} T EC.
2. The contents of this manual may be changed without notification.
3. Please refer to your local Authorized Service representative with regard to any queries
you may have in this manual.
ENGLISH vensron EM1~33034I
1. INTRODUCTION
1A INTRODUCTION
1 . INTRODUCTION
Thank you tor choosing the TEC Bfioseries thermal/transfer printer. is Ihigh perto ance primer
is equipped with superior hardware including the specially developed dots/mm. dots/non)
near edge print head which will allow very clear print at a maximum speed of a? mmlsec ($0?
inches/sec.) The media supply is internal.
WWWMMMWRWWWWW
oL—applieatione—aed-ewizonmente Optional features include an automatic ribbon saver. a built-in
rewinder/strip mechanismA external media supply
301-1
This manual contains general set-up and maintenance information and should be read carefully to
help gain maximum performance and life from your printer. For most queries please reler to this
manual and keep it safe for future reference.
WARNING
This is a Class A product. In a domestic environment his product may cause radio interference in
which case the user may be required to lake adequate measures.
CAUTION
To avoid injury, be careful not to catch or [am your fingers while opening or closing the cover.
CAUTION
Do not touch moving parts. To reduce the risk that fingers, jewelry, clothing, etc, be drawn into the
moving parts, push the switch in the "OFF" position to stop movement.
Safety Sum ary H
Personal sexism the equipszs/extrefely important. Warnings and
Caufions necessary for safe handling a ' n this anual All warnings and cautions contained
in this manual and written inside or cutsid%inter should be read and understood before
handling or maintaining the equipment.
Do not attempt to effect ijaI'S to this equipment. If a fault occurs that cannot\5e~rec ified using the
procedures described it this manual, turn oft the power, unplug the machine, then ontact your
authorised TEC representative for assistance.
51-1
1 |NTRODUCTION \_/ ENGLISH VERSION EMT-33034!
: I. INTRODUCTION
Safety Precautions
This Owner's Manual and the products (machines) which you have purchased contain indications which
should be observed in order to use the machines safely and prevent harm to yourself and others and
damage to property. The meanings of these indications and symbols are given below.
Read these indications and become familiar with their contents before reading this Owner‘s Manual.
The following safety precaution will help to ensure proper use of the printer.
Unplug the printer whenever you are working inside the printer.
Keep your work environment static free.
Meanings of Each Symbol
This symbol indicates warning items (including cautions).
Specific warning contents are drawn Inside the Asymbol.
(The symbol on the left indicates a general caution.)
This symbol indicates prohibited actions (prohibited items).
Specific prohibited contents are drawn inside or near the ® symbol.
(The symbol on the left indicates "no disassembling".)
This symbol indicates actions which must be performed.
Specific instructions are drawn inside or near thetsymbol.
(The symbol on the left indicates "disconnect the power cord plug from the outlet".)
I Do not use voltages other than the
I Do not plug in or unplug the power
Any any mm the
tpecifiefl AC voltage is
voltage (AC) specified on the rating
plate, as this may cause fire or electric
I It the machines share the same
Met with any other elecmoal
appliances which consume large
amounts at power, the voltage will
fluctuate widely each time these
appliances operate. Be sure to
provide an exclusive outlet tor the
machine as this may wuss the
machines to malfunction.
I Do not insert or drop metal,
flammable or other foreign objects into
the machines through the ventilation
slits. as this may cause fire or electric
cord plug with wet hands as this may
cause electric shock
I Do not place metal obieots or
water-filled containers such as flower
vases. flower pots or mugs, etc on
top of the machines. If metal obiects
or spilled liquid enter the machines,
this may cause fire or electric
shock.
I Do not remove covers, repair or
modify the machine by yourself, You
may be Inlured by high voltage, very
hot parts or sharp edges insl ethe
machine,
E1-2
1. INTRODUCTION 5
® a Do not scratch, damage or modify
the power cords. Also. do not piece
Prat-Med heavy ooiects on. pull on. of exces-
, / sivety bend the cords, as thls may
I a , cause tire or electrical shock
as E
- Ii foreign objects (metal lragments.
water, liquids) enter the machines, first
turn on the power switches and
disconnect the power cord plugs lrom
the outlet, and the contact your sales
agent (or maintenance and service
agent). Continued use at the machine
in that condition may cause tire or
3 electric shock.
I Ensure that the equipment is
properly grounded. Extension cables
came 1 should also be grounded. Fire or
VWMM W'- electrlc shock can occur on improp-
wn erly grounded equipment
rt
I Do not install the machines where
they might be exposed to direct
sunlight. high humidity. ordust.
‘jOtherwise fire or elacmc shock could
“‘ w occur.
I Do not place heavy objects on top
at the machines. as these items may
become unbalanced and tall causing
E1-3
ENGLISH VERSION EM1-33034I
1. INTRODUCTION
l Continued use or the machines in
an abnormal condition such as when
the machines are producing smoke or
strange smells may cause fire or
electric shock. In these cases,
immediately turn at! the power
switches and disconnect the power
cord plugs train the outlet Then.
contact your sales agent (or mainte-
nance and service agent).
I It the machines are dropped or their
cabinets damaged, lirst turn on the
power switches and disconnect the
power cord plugs lrom the outtet. and
the contact your sales agent (or
maintenance and service agent),
Contlnued use at the machine In that
oondltion may cause tlre or electric
shock.
[Precautions During Installetlen]
I Do not place the machines on
unstable or slanted surlaces, as they
may drop or tell and cause Inlury.
I Do not block the ventilation sllts oi
the machines, as this will cause heat
to build up inside the machines and
may cause fire.
/\ ENGLISH VERSION EMl-33034l
1. INTRODUCTION 2“
1. lNTRODUC‘TION
A I Be sure to move large scale I When unplugging the power cords,
machines with two or more people. In be sure to hold and pull on Ihe plug
addition. machines should be mobed portion Pulling on the cord portion
alter lirst confirming that connecfing may out or expose the Internal wires
wires between machines and and cause llro or electric shock.
externally connected wires, etc. have
been removed Failure to observe
these precautions may result In Inlury.
I Do not lean against the machine, it [Precautions when Moving the
may fall on you and could cause Machines]
Wmflw'NM I When moving the machines, be
sure to first unplug the power cords.
Moving the machines with the power
cords plugged in may damage the
cords and cause fire or electric
shock,
Precautio n
The following precautions will help to ensure that this machine will continue to lunction correctly.
6) Try to avoid locations that have the lollowing adverse conditions:
' Temperatures below 5°C and above 40°C ' Direct sunlight
' Shared power socket ' Excessive vibration
\.
The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild
detergent solution. NEVER USE THlNNEFi OR ANY OTHER VOLATILE SOLVENT on the
plastic covers.
USE MED labels, tags and ribbons
DO NOT STORE the labels, tags or ribbons where they might be exposed to direct sunlight, high
temperatures, high humidity, dust, or gas.
Ensure the printer is operated on a level surface
Any data stored in the memory of the printer could be lost during a printer fault.
E1-4
ENGLISH VERSION EM1-33034I
1. INTRODUCTION
1,1 Applicable Model
" T5 DQ‘ l L
1.1 Applic 19 Model \——-— 199
' B-4X2-QP L £59“. moi?-
Model name escripu'on S ._ cum
European version 1 _ IN T9/“M
- ~
\ efmal direct/Thermal transfer
1.2 Accessories films”
Owner’s Power cord Unpacking (find, nexdz' We 4.1, 5,
manual procedure , w‘ v .077, ,
(EM1-33034) ‘ ‘ ' ° " '
5:7 .—35;~;7
Fem Hm
(pfinoozsvl‘)
E 51-5
ENGLISH VERSION EMI»33034I
2. SPECIFICATIONS
2t1 Prinler
2. SPECIFICATIONS , 751.2—
2.1 Printer /
3 ,
Supply voltage
Power consumption /. [3 , 589W maximum (standby: 2§OmA, 22W)
Operating temperature range 5°C ~ 40°C (41°F ~ 104°F)
Relat'we humidity 25%~ 85%FIH (no condensation) ”4 8
Print head Thermal print head 9 dots per mm (20372 dots per inch)
Printing methods Thermal direct or Thermal transfer
Print speeds 76 2 mm/sec. (3 inch/sec. ), $52.4 rum/sec (cinch/sec ),
234; mm/sec. (1g Inch/sect
Maximum print width 30413 mm (4. 09 inches) 7‘/0' 6 ”M59- (41"°fi/5643“T56rM/
Dispensing modes Batch (Continuous), Strip (On-demand) and Cut modes
(Both cut and strip modes are available only when their respective
modules are fitted.)
Message display 16 charactersxt line
Dimensions 29/1 mm (width) x 466 mm (depth) x 308 mm (height)
Weight v 17 kg (without media and ribbon)
Available bar code types / UPC-E, PC- E +2digits, UPC- E affix--
UPC- AU A + 2digits, UBc-A + 5digits
JAN8,JAN13. EANaéifla +2digits, EAN8 +5digits s?”
EAN13, EAN13 + 2digit EQNIS + 5digits
MSI, ITF. NW-,7 CODESS, CODESS, CODE123, EAN128
PDF417, DAT MATRIX, Industrial
TImes Roman (6 sizes), Helvetica (8 sizes), Presentation (1 size),
Letter Gothic (1 size), Prestige Elite (2 sizes), Courier (2 sizes
OCR (2 types), Writebie charactersm, Outline iont (t ty
P; f
Rotations o‘f§o°°’i§0°. 27?)
Standard interface Serial interface (RS-2320)
Optional interfaces \ 7 Parallel interface (Centronics)
1/ EiBansiofi l/O interface "
Emmycard interiace
I EB . i
\PCMCLA
E2- 1
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,/ EAN8,EAN13,UPC-A,UPC-E +5digit O
" NW-7 o
CODE39(STANDARD) O
CODE39(FULL ASCII) O
ITF
MSI
CODE93 , O
comma O
EANI28 0
Data Matrix ’ O
PDF4I 7
QRJ—F
industrial 2 of 5 O
71197—/\‘—:|—|~‘ (M m 42 » w ‘ O
POSTNET 5' O
RM4SCC(ROYAL MAIL 4STATE CUSTOMERCONE) i O
KIX CODE v
Maxi Code
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ENGLISH VERSION ism-330341
2. SPECIFICATIONS
22 Option
2. 2 Option
B 4205- QM A stop and cutsw ing cutter
B-4700--I0 QM I/F PC board is equipped with the umo ' card
—interface. Centron wterfaoe’ind expansion I/O
'- i . - purchase the VP PC board please inquire at
N-
High speed PC moo-P P-C QM This interface kit allows ex 1 : ii-h speed information
in. transfer between the printer and PC
Peel off module B-4905—H-QM This allows use of on-demand (peel-off) operation or to
rewind labels and backing paper together when using the
rewind guide plate. To purchase the strip module, please
inquire at your local distributor.
Ribbon saving 8-4905- R- QM
module
Fanlold paper guide B- 4905- FF- QM
Attaching it in place of the standard paper guide allows
the printer to print on ianfold paper.
W-M~ ' '
cplff‘l‘:
This allows use ol ribbon save, reducing ribbon costs. To
purchase the ribbon saving module please Contact your
distributor orNTEC HQ can assist in finding one for you.
This is a péiwe /i ide exclusively used for tenfold paper.
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ENGLISH VERSlON EMFSSOGAI
3. OVERVIEW
341 Front/Rear View
3. OVERVIEW
3.1 Front/Rear View
Front Wew Rgr View
-Ouflet r -hig GPO-
Top Cover FCMCL‘). Fad 4mm bl )
Message Display (LCD)
fat (11°le
Su Vlfindow "'
”ply - - t~
Serial Interface
Connector (RS-2320
Parallel l/F Connector
(Centronios) (Option) Expansion V0
Interface Connector
(Option)
Power Switch
Fig. 3-1 AC Power Inlet 0; OFF
1: ON
Media Outlet
3.2 Operation Panel
MESSAGE DISPLAY (LCD)
Displays messages in the language selected by DIP switch.
When power is turned on and it is ready to print, “ON LINE" is
displayed.
POWER LED (Green)
nghts when the power Is turned on.
ON-LINE LED (Green)
1) Flashes when communicating with a host computer.
2) On while prlntlng.
ERROR LED (Red)
nghts when a communication error occurs, when the medial
ribbon ends or the printer does not operate correctly.
FEED key
Feeds paperr
mum key ‘
Resets the printer when paused or when an error occurs.
Used to set the threshold. (Refer to page 10-3)
PAUSE key
Pauses printlng.
Fl 32 Message display shows ‘PAUSE'and an unpn‘nted count
9. Used to set the threshold. (Heler to page 10-3)
E3- 1
”WW film «W‘- Femwfi
I-M/
ENGLISH vea ON 34143303“
4. DIP SWITCH FUNCTIONS
ITCH FUNCTIONS
4. DIP 5
IP SWITCH FUNCTIONS
The DIP§~itches are located to the right of the supply shaft.
Turn the PWER OFF before
switching me tunctions.
Supply Shaft
Ribbon Shaft
Fig. 4-1
(1) DIP SW 1
Function f
Auto ribbon save function
m—
fl__ Language to display LCD error
message
OFF_ ,
ON OFF ,
Aulo media teed atter a cut issue
m Use at the built-in rewindsr/Head up
action In cut mode Reier to Note 2
Function
XON/XOFF No XON is on at the powef on time
No XOFF' ls out at the .. 10“ time).
READY/BUSY (DTR)
OFF (No XON is output at the power on tIme)
(No XOFF oulput at the on time)
XON/X QON is output at the power on me)
OFF' ls output at the power of! time I
NOTES: 1. The shaded settings are the factory default settings. “OFF" means “OPEN”,
2. The Dip switch #1-6 functions in accordance with equipment to be used,
E44 1
ENGLISH VERSION EMI-33034I
5. INSTALLING THE PRINTER
5.1 Connecling the Power Cord and Cables
5. INSTALLING THE PRINTER
5.1 Connecting the Power Cord and Cables
WARNING:
Turn the POWER SWITCH to OFF before connecfing me power cord or cables,
Serial l/F Cable “inflow/jg
Expansion i/O Cable % v
(Option)
Parallel i/F Cable
(Centranics)
(Option) Power Cord
Fig. 5-2
When installing the printer, it is important to ensure that the fan filter is attached before using the
printer‘
The filter comes in 2 parts:
(1) FILTER PAD
(2) FILTER RETAINER
To lit put the filter pad inside the filter retainer and simply press into place according to the diagram
above, ensuring connecting pins are aligned with connecting holes.
E5- 1
\/ ENGLISH VERSION Evil-330341
8. LOADING THE MEDIA
5. LOADING THE MEDIA
6. LOADING THE MEDIA
The printer prints both labels and tags.
1. Turn off the power and open the top cover.
2. Turn the head lever to position ©, then release the ribbon shaft holder plate.
Top Cover i*/ L
Ribbon Shaft Holder Plate
Head Lever Fig. 6~1
NOTES: 1. When the head lever is turned to position ©, the print head is raised.
2 When the head lever is turned to position © 3, the print head and the pinch roller are
raised.
3. To allow printing the head lever must be set to position ® a}. (T his ensures that the
print head and the pinch roller are closed)
3. Untape the supply holder. .
4 Turn the outside supply holder 30 degrees and remove from the supply shaft,
Supply Shaft
Supply Holder
(FMHDOOO5502)
Fig. 6-2
NOTE: Set me inside supply holder to the scale on the shaft according to media to be used.
E6~ 1
\/ ENGLISH VERSION EMIx’iSOZMI
6. LOADING THE MEDIA
st LOADING THE MEDlA
5. Put the media on the supply shalt.
Gt Pass the media around the damper, then pull the media towards me front of the printer. Fix the
remaining supply holder to the supply shaft with me pinchers facing away from the printer.
l“ v Damper
Supply Holder
(FM H 00005502)
Fig. 8-3
7. Insert the media into the paper holders of the media guide. adjust the media guides to the media
width, and tighten the locking screw.
8. Check that the media path through the printer is straight. The media should be centered under
the print head.
Media Guide
Supply Holder
Media Guide
Paper Holder
Paper Holder Print Head
Locking Screw Media
Fig, 6-4
NOTE: When using the label rolled with labels facing outside, please remove the upper plates of
both paper holders using the following procedure, Failure to do this may cause a paper
jam error.
If you have any questions, please contact your nearest TEC service representative.
7056754
ES- 2
ENGLISH VERSION EMIWI
3. LOADING THE MEDIA
6. LOADING THE MEDlA
l Removing the paper holders’ upper plates from the media gulde
(D Remove the two TAXB screws to detach the media guide from the printer.
Media Guide
V, Screw (T-4 X 9)
Fig. 6~5
(2) Flemove the SM-axs screw or the SM-st screw to detach the paper holders’ upper
plates from the media guide.
{Right} Lilli-e
Screw (SM-3 x 8)
Flgt 6-6
(3) Attach the media guide back in position.
NOTE: Do not lose the removed upper plates because they are required when using the
label rolled with labels facing inside
i 9. Set the black mark/feed gap sensor to the correct position by turning the adjusting knob. Turning
the knob right will move the sensor towards the center of the media while turning left will move it
away from the center of the media.
E6- 3
\/
ENGLISH VERSION EM1-33034i
6. LOADING THE MEDIA
3. LOADING THE MEDIA
I An easy way to set the black mark sensor position
® Pull the media about 500 mm out of the front of the printer, turn the media back on it's
self and feed it under the print head past the sensor so that the black mark can be seen
from above.
® Adjust the sensor position to that of the black mark (the upper hole indicates the position
of the black mark sensory
Black Mark Sensor Black Mark
(Feed Gap Sensor)
Fig. 8-7
NOTE: Make sure to set the sensor to detect the center of the black mark, otherwise a
paper jam error could occur.
I Setting the feed gap sensor position
(D Adjust the sensor to detect an the gap (the iower hole indicates the position of the feed
(Black Mark Sensor)
gap sensor.)
Backing Paper ,
Feed Gap Sensor
Adjusting Knob Fig. 6-8
ES- 4
ENGLISH VERSION EMveaoeu
6. LOADING THE MEDIA
6, LOADING THE MEDlA
Ho mm 4? 1 Hi/
10. The media is now loaded and the sensor posit set.
Batch type: ’
Selection Switch
NOTE: Set the selection switch to the STANDARD/STRIP position. Improper setting can
affect the print quality,
Strip type:
(D Remove enough labels from the leading edge media to leave 500 mm of backing paper
exposed.
@ Vifind me backing paper onto the take-up spool and fix in position with the take-up clip.
(Wind the paper counter clockwise around the spool as this is the direction it rotates)
C3) Rotate the take-up spool anti-clockwise a tew times to take up any slack in the backing
paper. no
Selection Switch
Front Plate,
Black Screw
(HM-0004001)
Fig. 5-10
NOTES: 1‘ The backing paper is easier to feed back to the take-up spool if the front plate is
removed.
2. When fitting the take-up clip the longer side of the clip should be fitted into the
shallow groove on the lake-up spool.
at When printer at a speed of 10"/sec., strip function is unavailable.
4. Set the selection switch to the STANDARD/STRIP position.
Backing Paper
EB- 5
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ENGLISH VERSION EM‘l-33034I
6. LOADING THE MEDlA
6. LOADING THE MEDIA
Cutter type: Where a cutter is fitted load the media as standard an feed it through the cutter
module.
// NOTES: 1. 6 sure to cut the backing paper of label. Cutting labels
to the cutter. which may affect the cutter quality and short
2. It the top edge of label winds onto the platen in cut issue Mme“:
3. For the cutter type, the selection switch can be set to either position
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. . . Cutter Module
BurIt-in rewrnder type:
® Remove two black screws and front plate.
® Fit the rewinder guide plate to the strip shaft, then attach it with the some screws.
Tear-oil Bar Scbcfian Switch
R ‘nder Guide Plots ‘ -E I g
(541300034501) . l
$M—4 st Same Screw
NOTE: Set the selection switch to the Fle- 8-12
REWINDER position.
(3) Follow the procedure for strip type.
@ Adjustment
It the label skews when using built-in rewinder unit, turn the adjustment knob of the
rewinder guide plate to correct the label feed. Clockwise turn moves the rewinder
guide plate forward and counterclockwise moves it backward.
' When labels skew to the right:
Loosen the SM-4XB sems screw with a phillips-head screw driver. Turn the
adjustment knob clockwise, and tighten the SM-Axa screw when the rewinder guide
plate is positioned correctly. ,
' When labels skew to the left:
Loosen the SM-4x8 screw with a phillips-head screw driver. Turn the adjustment
knob counterclockwise, and tighten the SM-4XB screw when the rewinder guide
plate is positioned correctlyt
ES- 6
ENGLISH VERSION EM1-33034l
7, LOADING THE RIBBON
7. LOADING THE RIBBON
7. LOADING THE RIBBON
There are two types of media available for printing on, these are standard media and direct thermal
media (a chemically treated surface). DO NOT LOAD a ribbon when using a direct thermal media.
1. When using a narrow width ribbon, slide the ribbon stoppers along the shafts to a position where
the ribbon will be centered when it is fitted. When changing from a narrow width to a wider one
rotate the ribbon stoppers by 90°, push them back to the correct position and then rotate back to
lock.
NOTE: When attaching the ribbon stoppers, lit them to the shafls with the pinchers facing into the
printer.
Ribbon Stopper
(FMHCOO tester)
Ribbon Stopper
(FMHCOOiSSM)
Fig. 7-1
2. Leaving plenty of slack between the spools, fit the ribbon as shown below. When the ribbon is
fitted it must be positioned over the ribbon sensor.
3. Wind both shafts towards each other to tighten me ribbon. .
Ribbon Sensor
Ribbon Shafts
Ribbon
Ribbon
Fig. 7-2
4. Reset the ribbon shaft holder plate by aligning it with the ribbon shaft.
5. Turn the head lever clockwise to lower the print head.
6. Close the top cover.
E7- 1
Pc M554 ENGLISH VERSION EM1—33034I
e. msen'rlNG THE OPTIONAL WV CARD 7C” LI
8. INSERTING THE OPTIONALWNQRV CARD
F c H CL A
8. INSERTING THE OPTIONAL EthSHZMEM9R¥ CARD
WARNING: PC” LIA
Turn the power OFF when inserting or removing the rim card
CAUTION:
To protect Weeds, discharge static electricity from your body by touching the printer rear
cover prior to touching the m cards.
1. Turn the power,91tt.
2. Insert the WW card into thememory card slot on the rear of the printer
3. Turn the power on
(Q
"1‘1 ’ 1/5)
Flash-Memory Card
far/rm
NOTES: 1. Be sure to protect a Enamerri’ery card when not in use in the printer by putting it in
it’ s protective cover
2. Do not subject the card to any shocks or excessive forces.
3. Do not expose the card to extremes of heat by either storing in direct sunlight or close
to a heater.
4. Do not expose the card to excessive humidity by wiping it with a wet cloth or storing it
in a damp place.
5. Before inserting or removing the card, make sure that the power switch is turned olf.
Rt fix 51,4
EB- 1
‘ ENGUSH VERSION EMl-330341
9. CARE/HANDLING OF THE MEDlA AND RIBBON
9. CARE/HANDLING OF THE MEDIA AND RIBBON
9. CARE/HANDLING OF THE MEDIA AND RIBBON
CAUTION :
Be sure to read carefully and understand the Supply Manual. Use only media and ribbon which meet
specified requirements. Use of non-specified media and ribbon may shorten the head life and result in
problems with bar code readability or print quality. All media and ribbon should be handled with care to
avoid any damage to the media, ribbon or printer. Read the following guideline carefully.
- Do not store the media and ribbon for longer than the manufactures recommended shelf life.
0 Store media rolls on the flat and, do not store them on the curved sides as this might flatten that
side causing erratic media advance and poor print quality.
0 Store the media in plastic bags and always reseal after opening. Unprotected media can get dirty
and the extra abrasion from the dust and dirt particles will shorten the print head life.
0 Store the media and ribbon in a cool, dry place‘ Avoid areas where they would be exposed to
direct sunlight, high temperature, high humidity, dust or gas.
0 The thermal paper used for direct thermal printing must not have the specifications which exceed
Nat 300 ppm, K‘ 250 ppm and CL' 500 ppm.
0 Some ink used on pre-printed labels may contain ingredients which shorten the print head’s
product life. Do not use labels pre-printed with ink which contain hard substances such as
carbonic calcium (CaCOs) and kaolin (AI203, 23i02. 2H20). .
For further information please contact your local distributor or your media and nbbon manufacturer.
E9- 1
V' ENGLISH VERSION EMI>330341
10. GENERAL MAINTENANCE
10,1 Cleaning
10. GENERAL MAINTENANCE
10.1 Cleaning
To help retain the high quality and performance of your printer it should be regularly cleanedt The
greater the usage of the printer, the more frequent the cleaning. (ite. low usage=weekly : high
usage = daily).
A print head cleaner is not enclosed with the printer, so please inquire at your local distributor.
Turn the power off.
Open the top cover.
Turn the head lever to raise the print head.
Remove the ribbon and media.
Clean the element of print head with print head cleaner.
.°'S”P.‘9!°.-‘
Wipe the platen. feed roller and pinch roller with a cleaner moistened with alcohol.
Remove dust or loreign substances from the internal part of the printer, it any.
Element Print Head
Print Head
4.
Pinch Roller
Feed Roller
Platen
Print Head Cleaner ,
(24089500013) F'9~ 1°“
WARNING: 1. Be sure to disconnect the power cord prior to performing any maintenance.
2. Do not use any tool that may damage the print head.
a DO NOT POUFI WATER directly onto the printer.
10.2 Covers and Panels
The covers should be cleaned by wiping wim a dry cloth or a cloth slightly dampened with a mild
detergent solution.
NOTE: Clean the printer cover with an electrostatic free cleaner for automated office equipment.
WARNING: . DO NOT POUR WATER directly onto the printer.
. DO NOT APPLY cleaner or detergent directly onto any cover or panel.
. NEVER USE THINNEFl OR OTHER VOLATILE SOLVENT on the plastic covers.
. DO NOT clean the panel covers or lhe supply window with alcohol as it may
cause them to discolor, loose their shape or develop structural weakness.
E10-1
mouse vensmu smegma.
10. GENERAL MAINTENANCE
10.3 Removing dammed Paper
-—-————_—_—_
10.3 Removing Jammed Paper
1. Turn the power oil.
2. Open the top cover.
3 Turn the head lever to position ®, then release the ribbon shaft holder plate.
4. Remove the black screw to detach the media guide plate. (See Fig. 10-2.)
5. Remove the ribbon and media.
6. Remove the jammed paper. 00 NOT USE any sharp implement or tool as these could damage
the printer.
7. Clean the print head and platen. then remove any further dust or foreign substances.
8. Place the portion ® of the media guide plate on the media sensor. Secure the media guide plate
wim the w.
fil- 9ch
Media Sensor
Media Guide Plate
F '~' 4 4thth Screw
r Fig. 10-2
9. Paper jams in the cutter unit can be caused by wear or residual glue from label stock on me
cutter. Do not use none specified media in the cutter. If you get frequent jams in the cutter
contact your Authorized Service representative.
E10-2
ENGLISH VERSION EM|~33034I
10. GENERAL MAINTENANCE
10.3 Removing Jemmed Paper
“
l Cleanan the Gutter Unit
WARNING: 1. Be sure to turn the power all before cleaning the cutter unit.
2. The cutters are sharp and care should be taken not to injure yourself when
cleaning,
Loosen two screws’and remove the cutter cover.
Remove me white screw and media guide.
Remove the jammed paper and trash.
Clean the cutter with dry cloth.
/Q Media Guide Fixed Cutter
While Screw
Screw
(24741710304)
PPN?‘
Cutter Cover
Cutter Unit
Swing Cutter
Fig. 10-3
5. Assembling is reverse order of removal.
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E10- 3
ENGLISH VERSION rem-smut
10. GENERAL MAINTENANCE
" 10A Tlvesheld Setting
——_—_—_“_
10.4 Threshold Setting
For the printer to maintain a constant print position it uses the feed gap sensor to detect the gap
between labels by measuring the amount of light passing through the media When the media is pre-
printed. the darker (or more dense) inks can interlere with this process causing paper jammed errors.
To get around this problem a minimum threshold can be set for the sensor in the following way.
WfQ'Zii
I Threshold settlng procedure
Turn the power’on.
v(2) Ifoa t e pie-printed label. (Any position)
[m3 key once.
Hold down the m ke for more than 3 seconds
the 2 label, release -- PAUSE key.
©
© Press the RESTART key - ON LINE mo .
(6) Threshold setting is new sample ;-
Press th -
t d it will begin to feed. After it has fed
thresh- - will not be set.
/ . . .
2. J! the PAUSE key is released before 2 labels ha e\been issued the setting may not
be correct and will have to be re~set. \
I Auto Ribbon Savlng Mode
NOTES: 1. lfthe [m key is not held down - more than 3 seconds in PAUSE mode the i
Auto ribbon saving function is activated when '-'
no print area extends more than ?6 mm.
NOE)?" MWMMWMM
mm
x According to the relation between the outer diameter of rewound ribbon and print
speed, ribbon loss per saving varies as follows:
Auto ribbon raving lfléfi‘gu vii-mt. i% ”in “MS/4039 775C fiEM‘I‘i/fi
ll 151 iii L7 ‘szt
T’:v:vr.v5~,
E10- 4
5.5 THRESHOLD SETTING (PREPRINTED LABEL)
5.5. Outline of Threshold Setting
mugging is Printed. the printer detects the gap between the labels using the tran
‘ sive
sensor, nd correct the print position automatically to obtain constant print positi . When the
preprinted abel is used, however, some inks may prevent proper positioni nection. In this
case. determin e transmissive sensor mreshold by key operatiov store me value in the
non-volatile memo EPROM) /
A constant print posl ion the preprinted labels can also be ined when printing on a preprinted
label since the print position ‘ always corrected us‘ the threshold stored in the non-volatile
memory (EEPROM) by selecting" . ‘ ' ensor (when using the preprinted label)” for the
sensor type of the issue Command.
When a label is printed by detecting the k mark on the back of the label, the reflective rate
variation of a place other than the ck mark ma revent the proper positioning correction. In this
case, determine the reflecti sensor threshold by k operation and store me value in the non-
volatile memory (EEP ), A
A constant print ltion can also be obtained when printing a tag since the print position is
always corre d using the threshold stored in the non-volatile memo » EEPROM) by selecting “4:
ensor (when using a manual threshold value)" for the se
5.5.2 Threshold Setting Operation Example
(1) Idling
(2) Load the preprinled label.
(No particular positioning is required )
(3) Press the [PAUSE] key.
(4) The printer is in a pause state.
(5) Press the [PAUSE] key for 3 seconds or
more while the printer pauses.
(6) The sensor selection to set the
threshold manually is displayed.
The transmissive sensor designation is
displayed
(7) Press the [FEED] key
(8) The reflective sensor designation is
displayed.
(9) Press the [FEED] key.
(10) The transmissive sensor designation is
displayed,
(11) Continue pressing the [PAUSE] key.
mam-ll. (13) The primer feeds the label until the
[PAUSE] key is released.
(13) When the [PAUSE] key is released after
more than 15 sheets ofthe label are fed,
the printer stops feeding the label.
(Threshold setting for the selected
sensor is completed.)
(14) Press the [RESTART] key.
(15) idling
(16) The label is printed according to the
command issued from the PC.

(1) When the [PAUSE] key is released within 3 seconds while printer pauses, the [PAUSE] key is
invalld.
(2) When the threshold is programmed, 1 5 sheets of the label should be fed. (lithe label is not
fed by the above amount, the threshold may not be properly programmed In this case
reprogrammlng ls required.)
(3) When the [PAUSE] key is pressed for 3 seconds or more in a head»up state. the [PAUSE] key
is invalid.
(4) During a label feed. an error including the paper end. ribbon end or cutter error is not detected.
en the proper print position is not obtained after threshold programming. the transmissive
senWy adjusted, in this case, readjust the transmissi sortnTystem
mode, program the thr held.\ fl
When the backing paper of the‘tabei is othfik, the transmissive sensor should be
readjusted. _
In addition, make at “3: Transmissive sensorWfieweing the preprinted label)" or “4:
Reflective—s nsor (when using a manual threshold value)" is seleéiemerssglscr type of the
[l/
/Eeed Command and the lssue Command. _, \ /
l'
l’
WARNING:
If you cannot solve a problem with the following solutions, do not attempt to repair it yourself.
Turn the power oil. unplug the printer, then contact your Authorized Service representan‘ve for
assistance.
PAPER JAM 1. The media is not fitted correctly. .‘ Fle~fit the media correctly.
an —> Press the RESTART key.
The media path is jammed and . Remove the cause of the jam and
does not feed smoothly. replace the media correctly.
—> Press the RESTART key.
The installed media type does not . Turn the power off then on again.
match the selected sensor. Select the correct sensor.
—> Feed the media.
The black mark position on the . Adjust the sensor position.
media does not match the sensor —> Press the RESTART key.
posih'on.
The installed media size is . Turn the power off then on again.
different from the programmed Set the correct media size.
size. -> Feed the media.
The feed gap sensor cannot see 6. Press the RESTAHT ke .
N0 PAPER The media has run out. Load new media.
an. -> Press the RESTART key.
NO RIBBON The ribbon has run out Load a new ribbon.
tut —> Press the RESTART key.
REWIND FULL Too much backing paper or media is Remove the backing paper or media
can wound on the internal takwp spool. from the internal take-up spool.
< ENGLISH vEnsron EM1-33034I
11. TROUBLESHOOTING
: 1 1. mouetesuoonne
11. TROUBLESHOOTING
Then press the _key.
Ell-1
ENGLISH VERSION mucosa
11. TROUBLESHOOTING
1 I . TROUBLESHOOTING
EXCESS HEAD The print head' is too hot.
TEMP
RIBBON ERROR There is a fault with the ribbon sensor.
t‘fifi
CUTTER ERROR Media is jammed in the cutter.
FLASH WRITE
ERR.
FORMAT ERROR
FLASH CARD
FULL
COMMS ERROR
Turn the power off and decrease the
print head temperature.
Turn the power oft. Contact your
Authorized Service representative.
Remove the jammed media and feed
the undamaged media through the
cutter.
—> Press the_ key.
Else
Turn the power off and contact your
Authorized Service representative.
An error has occurred when loading
data onto a flash memory card.
Turn the power off, re-seat the
flash memory card and try again.
2. Replace the flash memory card
and retry.
3. Turn the power off and contact
your Authorized Service
representative.
An error has occurred while formatting
a flash memory card.
Turn the power off, re-seat the
llash memory card and try again.
2. Replace the flash memory card
and retry.
3. Turn the power off and contact
your Authorized Service
representative.
No more data can be saved in the
flash memory card.
Replace the card with a new one and
re- -send data”, , —»~——~» -\\
(Only MB and 4MB cards can be
used.)
Turn the power off then on again or
press the_ _ESTART key.
Check the program data.
—> Call your Authorized Service
representative if necessary.
A communication error has occurred
with the host.
E11-2
ENGLISH VERSION EM1-33034l
11. TROUBLESHOOTING
11. TROUBLESHOOTING
Error Message
example)
When an error is detected in a
P0001 ; Q?00, command 16 bytes of the command
Command (mm are displayed.
0300 2 2 (E30, LF, NUL are not displayed.)
Other Error
Message
Correct the command and re-send it
again.
Hardware or software trouble. Turn the power off then on again. If
the problem still exists tum the power
off and contact your Authorized
Service representative.
NOTE: I! an error is not cleared by pressing the HESTART key, the power must be switched oIf
then on again.
After the power has been switched off and on, all print data in the printer is cleared.
“n denotes a remaining count of unprinted labels.
Problem
No print. 1. Check that the media and the ribbon is loaded correctly.
2. Check whether the print head is set correctly or not.
3. Check the cabling between the printer and the host.
Dots missing in the print. Dirty print head. —> Clean the print head.
' Call your Authorized Service representative if necessary.
Unclear (or blurred) Dirty print head. —> Clean the print head.
printing. Bad or faulty ribbon. —> Replace ribbon.
Poor media quality. -> Change media type.
Power does not come on. Plug power cord into an AC socket.
Check the circuit breakers or fuses.
Plug another appliance into the AC socket to check it there is
power supplied.
Call your Authorized Service representative it necessary.
Printer does not cut. Check for a paper jam in the cutter.
Call your Authorized Service representative if necessary.
You see a raised nap 1. Clean the cutter blades.
where the media has 2. The blades are worn.
been cut. —> Call your Authorized Service representative.
1.
2.
3.
1.
2.
3.
Ell-3
TEC G'r Elsie.
PRINTED IN JAPAN
TOSHIBA TEO CORPORATION 50143007

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