Toshiba Satellite A200 Series Users Manual Satellite® User's Guide

2014-12-13

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Satellite® A200 Series
User’s Guide
If you need assistance:
❖

Toshiba’s Support Web site
pcsupport.toshiba.com

❖

Toshiba Global Support Centre
Calling within the United States (800) 457-7777
Calling from outside the United States (949) 859-4273

For more information, see “If Something Goes Wrong” on
page 171 in this guide.

GMAD00173010
02/08

2
Handling the cord on this product will expose you to lead, a
chemical known to the State of California to cause birth defects or
other reproductive harm. Wash hands after handling.

Model: Satellite® A200 Series
Recordable and/or ReWritable Drive(s) and
Associated Software Warranty
The computer system you purchased may include Recordable and/or
ReWritable optical media drive(s) and associated software, among the most
advanced data storage technologies available. As with any new technology,
you must read and follow all set-up and usage instructions in the applicable
user guides and/or manuals enclosed or provided electronically. If you fail
to do so, this product may not function properly and you may lose data or
suffer other damage. TOSHIBA AMERICA INFORMATION SYSTEMS,
INC. (“TOSHIBA”), ITS AFFILIATES AND SUPPLIERS DO NOT
WARRANT THAT OPERATION OF THE PRODUCT WILL BE
UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT TOSHIBA,
ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO
RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY BUSINESS,
PROFITS, PROGRAMS, DATA, NETWORK SYSTEMS OR
REMOVABLE STORAGE MEDIA ARISING OUT OF OR RESULTING
FROM THE USE OF THE PRODUCT, EVEN IF ADVISED OF THE
POSSIBILITY THEREOF.

Protection of Stored Data
For your important data, please make periodic back-up copies of all the data
stored on the hard disk or other storage devices as a precaution against possible
failures, alteration, or loss of the data. IF YOUR DATA IS ALTERED OR
LOST DUE TO ANY TROUBLE, FAILURE OR MALFUNCTION OF
THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE
DATA CANNOT BE RECOVERED, TOSHIBA SHALL NOT BE
LIABLE FOR ANY DAMAGE OR LOSS OF DATA, OR ANY OTHER
DAMAGE RESULTING THEREFROM. WHEN COPYING OR
TRANSFERRING YOUR DATA, PLEASE BE SURE TO CONFIRM
WHETHER THE DATA HAS BEEN SUCCESSFULLY COPIED OR
TRANSFERRED. TOSHIBA DISCLAIMS ANY LIABILITY FOR THE
FAILURE TO COPY OR TRANSFER THE DATA CORRECTLY.

5.375 x 8.375 ver 2.3

3
Critical Applications
The computer you have purchased is not designed for any “critical applications.”
“Critical applications” means life support systems, medical applications,
connections to implanted medical devices, commercial transportation, nuclear
facilities or systems or any other applications where product failure could lead to
injury to persons or loss of life or catastrophic property damage.
ACCORDINGLY, TOSHIBA, ITS AFFILIATES AND SUPPLIERS
DISCLAIM ANY AND ALL LIABILITY ARISING OUT OF THE USE
OF THE COMPUTER PRODUCTS IN ANY CRITICAL
APPLICATIONS. IF YOU USE THE COMPUTER PRODUCTS IN A
CRITICAL APPLICATION, YOU, AND NOT TOSHIBA, ASSUME
FULL RESPONSIBILITY FOR SUCH USE.

FCC Notice “Declaration of Conformity Information”
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation.
This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, it may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:

❖

Reorient or relocate the receiving antenna.

❖

Increase the separation between the equipment and receiver.

❖

Connect the equipment to an outlet on a circuit different from that to which
the receiver is connected.

❖

Consult the dealer or an experienced radio/TV technician for help.

NOTE

Only Peripherals complying with the FCC Class B limits may be attached to this
equipment. Operation with noncompliant peripherals or peripherals not
recommended by Toshiba is likely to result in interference to radio and TV reception.
Shielded cables must be used between the external devices and the computer's
ports. Changes or modifications made to this equipment not expressly approved by
Toshiba or parties authorized by Toshiba could void the user's authority to operate
the equipment.

5.375 x 8.375 ver 2.3

4
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:

❖

This device may not cause harmful interference.

❖

This device must accept any interference received, including interference
that may cause undesired operation.

Contact either:

❖

Toshiba’s Support Web site at pcsupport.toshiba.com.

❖

Or call the Toshiba Global Support Centre:
Within the United States at (800) 457-7777
Outside the United States at (949) 859-4273

Industry Canada Requirement
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conformé à la norme NMB-003 du
Canada.

FCC requirements
The following information is pursuant to FCC CFR 47, Part 68 and refers to
internal modems.
This equipment complies with Part 68 of the FCC rules. On the bottom of this
equipment is a label that contains, among other information, the FCC registration
number and ringer equivalence number (REN) for this equipment. If requested,
the information must be provided to the telephone company.
The modem connects to the telephone line by means of a standard jack called the
USOC RJ11C.
A plug and jack used to connect this equipment to the premises wiring and
telephone network must comply with the applicable FCC part 68 rules and
requirements adopted by the ACTA. It is designed to be connected to a
compatible modular jack that is also compliant.
The REN is used to determine the number of devices that may be connected to a
telephone line. Excessive RENs on a telephone line may result in the devices not
ringing in response to an incoming call. In most but not all areas, the sum of
RENs should not exceed five (5.0). To be certain of the number of devices that
may be connected to a line, as determined by the total RENs, contact the local
telephone company. For products approved after July 23, 2001, the REN for this
product is part of the product identifier that has the format
US:AAAEQ##TXXXX. The digits represented by the ## are the REN without a
decimal point (e.g., 03 is a REN of 0.3). For earlier products, the REN is
separately shown on the label.

5.375 x 8.375 ver 2.3

5
Connection to party line service is subject to state tariffs. Contact the state public
utility commission, public service commission or corporation commission for
information.

Telephone Company Procedures
The goal of the telephone company is to provide you with the best service it can.
In order to do this, it may occasionally be necessary for them to make changes in
their equipment, operations or procedures. If these changes might affect your
service or the operation of your equipment, the telephone company will give you
notice, in writing, to allow you to make any changes necessary to maintain
uninterrupted service.

If Problems Arise
If this equipment causes harm to the telephone network, the telephone company
will notify you in advance that temporary discontinuance of service may be
required. But if advanced notice is not practical, the telephone company will
notify the customer as soon as possible. Also, you will be advised of your right to
file a complaint with the FCC if you believe it is necessary.
If trouble is experienced with this equipment, for repair or limited warranty
information, please contact Toshiba Corporation, Toshiba America Information
Systems, Inc. or an authorized representative of Toshiba, or the Toshiba Support
Centre within the United States at (800) 457-7777 or Outside the United States at
(949) 859-4273. If the equipment is causing harm to the telephone network, the
telephone company may request that you disconnect the equipment until the
problem is resolved.

Disconnection
If you should ever decide to permanently disconnect your modem from its
present line, please call the telephone company and let them know of this change.

Fax Branding
The Telephone Consumer Protection Act of 1991 makes it unlawful for any
person to use a computer or other electronic device, including Fax machines, to
send any message unless such message clearly contains in a margin at the top or
bottom of each transmitted page or on the first page of the transmission, the date
and time it is sent and an identification of the business or other entity, or other
individual sending the message and the telephone number of the sending
machine or such business, other entity, or individual. (The telephone number
provided may not be a 900 number or any other number for which charges
exceed local or long-distance transmission charges.)
In order to program this information into your fax transmission, refer to the fax
software instructions installed on this computer.

5.375 x 8.375 ver 2.3

6
Alarm Equipment
If your home has specially wired alarm equipment connected to the telephone
line, ensure the installation of this equipment does not disable your alarm
equipment. If you have questions about what will disable alarm equipment,
consult your telephone company or a qualified installer.

Instructions for IC CS-03 Certified Equipment
1

NOTICE: The Industry Canada label identifies certified equipment.
This certification means that the equipment meets certain
telecommunications network protective, operational and safety
requirements as prescribed in the appropriate Terminal Equipment
Technical Requirements document(s). The Department does not
guarantee the equipment will operate to the user’s satisfaction.
Before installing this equipment, users should ensure that it is permissible to
be connected to the facilities of the local telecommunications company. The
equipment must also be installed using an acceptable method of connection.
The customer should be aware that compliance with the above conditions
may not prevent degradation of service in some situations.
Repairs to certified equipment should be coordinated by a representative
designated by the supplier. Any repairs or alterations made by the user to
this equipment, or equipment malfunctions, may give the
telecommunications company cause to request the user to disconnect the
equipment.
Users should ensure for their own protection that the electrical ground
connections of the power utility, telephone lines and internal metallic water
pipe system, if present, are connected together. This precaution may be
particularly important in rural areas.
Caution: Users should not attempt to make such connections themselves,
but should contact the appropriate electric inspection authority, or
electrician, as appropriate.

The user manual of analog equipment must contain the equipment’s
Ringer Equivalence Number (REN) and an explanation notice similar
to the following:
The Ringer Equivalence Number (REN) of this device can be found on the
label affixed to your computer.
NOTICE: The Ringer Equivalence Number (REN) assigned to each
terminal device provides an indication of the maximum number of
terminals allowed to be connected to a telephone interface. The termination
on an interface may consist of any combination of devices subject only to
the requirement that the sum of the Ringer Equivalence Numbers of all the
devices does not exceed 5.

The standard connecting arrangement (telephone jack type) for this
equipment is jack type(s): USOC RJ11C.

5.375 x 8.375 ver 2.3

7
Wireless Interoperability
The TOSHIBA Wireless LAN Mini PCI Card products are designed to be
interoperable with any wireless LAN product that is based on Direct Sequence
Spread Spectrum (DSSS) radio technology, and is compliant to:

❖

The IEEE 802.11 Standard on Wireless LANs (Revision A/B/G), as defined
and approved by the Institute of Electrical and Electronics Engineers.

❖

The Wireless Fidelity (Wi-Fi®) certification as defined by the Wi-Fi Alliance.
The “Wi-Fi CERTIFIED” logo is a certification mark of the Wi-Fi Alliance.
Bluetooth® and Wireless LAN devices operate within the same radio
frequency range and may interfere with one another. If you use Bluetooth and
Wireless LAN devices simultaneously, you may occasionally experience a
less than optimal network performance or even lose your network
connection.
If you should experience any such problem, immediately turn off your
Bluetooth or Wireless LAN device.
Please contact Toshiba computer product support on Web site
http://www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe or
pcsupport.toshiba.com in the United States for more information.

Radio Frequency Interference Requirements
This device is restricted to indoor use due to its operation in the 5.15 GHz to
5.25 GHz frequency range. FCC requires this product to be used indoors for
frequency range 5.15 GHz to 5.25 GHz to reduce the potential for harmful
interference to co-channel Mobile Satellite systems.
High power radars are allocated as primary users of the 5.25 GHz to 5.35
GHz and 5.65 GHz to 5.85 GHz bands. These radar stations can cause
interference with and/or damage this device.

Wireless LAN and Your Health
Wireless LAN products, like other radio devices, emit radio frequency
electromagnetic energy. The level of energy emitted by Wireless LAN devices
however is far much less than the electromagnetic energy emitted by wireless
devices like for example mobile phones.
Because Wireless LAN products operate within the guidelines found in radio
frequency safety standards and recommendations, TOSHIBA believes Wireless
LAN is safe for use by consumers. These standards and recommendations reflect
the consensus of the scientific community and result from deliberations of panels
and committees of scientists who continually review and interpret the extensive
research literature.

5.375 x 8.375 ver 2.3

8
In some situations or environments, the use of Wireless LAN may be restricted
by the proprietor of the building or responsible representatives of the
organization. These situations may for example include:

❖

Using the Wireless LAN equipment on board airplanes, or

❖

In any other environment where the risk of interference to other devices or
services is perceived or identified as harmful.

If you are uncertain of the policy that applies on the use of wireless devices in a
specific organization or environment (e.g. airports), you are encouraged to ask for
authorization to use the Wireless LAN device prior to turning on the equipment.
Exposure to Radio Frequency Radiation
The radiated output power of the TOSHIBA Wireless LAN Mini PCI Card is
far below the FCC radio frequency exposure limits. Nevertheless, the
TOSHIBA Wireless LAN Mini PCI Card shall be used in such a manner that
the potential for human contact during normal operation is minimized. The
antenna(s) used for this transmitter must not be co-located or operating in
conjunction with any other antenna or transmitter.

Regulatory Information
The TOSHIBA Wireless LAN Mini PCI Card must be installed and used in strict
accordance with the manufacturer’s instructions as described in the user
documentation that comes with the product. This device complies with the
following radio frequency and safety standards.

Canada – Industry Canada (IC)
This device complies with RSS 210 of Industry Canada.
The installer of this radio equipment must ensure that the antenna is located
or pointed such that it does not emit RF field in excess of Health Canada
limits for the general population; consult Safety Code 6, obtainable from
Health Canada’s Web site www.hc-sc.gc.ca/rpb. The RF device shall not be
co-located with any other transmitter that has not been tested with this
device.
Operation is subject to the following two conditions: (1) this device may not
cause interference, and (2) this device must accept any interference, including
interference that may cause undesired operation of this device.
L’ utilisation de ce dispositif est soumis aux deux conditions suivantes: (1) il ne
doit pas produire de brouillage et (2) l’utilisateur du dispositif doit être prêt à
accepter tout brouillage radioélectrique reçu, même s’il est susceptible de
compromettre son fonctionnement.

5.375 x 8.375 ver 2.3

9
The term “IC” before the equipment certification number only signifies that the
Industry Canada technical specifications were met.
To prevent radio interference to the licensed service, this device is intended to be
operated indoors and away from windows to provide maximum shielding.
Equipment (or its transmit antenna) that is installed outdoors is subject to
licensing.
Pour empecher que cet appareil cause du brouillage au service faisant l’objet
d’une licence, il doit etre utilize a l’interieur et devrait etre place loin des fenetres
afin de Fournier un ecram de blindage maximal. Si le matriel (ou son antenne
d’emission) est installe a l’exterieur, il doit faire l’objet d’une licence.
This device is restricted to indoor use due to its operation in the 5.15 GHz to
5.25 GHz frequency range. Industry Canada requires this product to be used
indoors for frequency range 5.15 GHz to 5.25 GHz to reduce the potential for
harmful interference to co-channel Mobile Satellite systems.
High power radars are allocated as primary users of the 5.25 GHz to 5.35
GHz and 5.65 GHz to 5.85 GHz bands. These radar stations can cause
interference with and/or damage this device.

NOTE

The above Caution information applies to products that operate with an
802.11a device.

EU Declaration of Conformity
TOSHIBA declares that this product conforms to the following Standards:
Supplementary *The product complies with the
Information:
requirements of the Low Voltage
Directive 73/23/EEC, the EMC Directive
89/336/EEC and/or the R&TTE Directive
1999/5/EC.
This product is carrying the CE-Mark in accordance with the related European
Directives. The party responsible for CE-Marking is TOSHIBA Europe GmbH,
Hammfelddamm 8, 41460 Neuss, Germany.

5.375 x 8.375 ver 2.3

10
VCCI Class B Information

Modem Warning Notice
Conformity Statement
The equipment has been approved to [Commission Decision “CTR21”] for panEuropean single terminal connection to the Public Switched Telephone Network
(PSTN).
However, due to differences between the individual PSTNs provided in different
countries/regions the approval does not, of itself, give an unconditional assurance
of successful operation on every PSTN network termination point.
In the event of problems, you should contact your equipment supplier in the first
instance.

Taiwan
Article 14

Article 17

Unless approved, for any model accredited low power radio frequency
electric machinery, any company, trader or user shall not change the
frequency, increase the power or change the features and functions of the
original design.
Any use of low power radio frequency electric machinery shall not affect
aviation safety and interfere with legal communications. In the event
interference is caused, the use of such electric machinery shall be
immediately discontinued. Operation of such products can be resumed
only when they are modified and can no longer cause interference.
The legal communications mentioned in the above item refer to radio
communications operated in accordance with telecommunication laws and
regulations.
Low power radio frequency electric machinery shall resist against interference
from legal communications or from industrial, scientific and medical radio
emission electric machinery.

Using this Equipment in Japan
In Japan, the frequency bandwidth of 2,400 MHz to 2,483.5 MHz for second
generation low-power data communication systems such as this equipment

5.375 x 8.375 ver 2.3

11
overlaps that of mobile object identification systems (premises radio station and
specified low-power radio station).
1. Sticker
Please put the following sticker on devices incorporating this product.
The frequency bandwidth of this equipment may operate within the
same range as industrial devices, scientific devices, medical
devices, microwave ovens, licensed radio stations and non-licensed
specified low-power radio stations for mobile object identification
systems (RFID) used in factory product lines (Other Radio Stations).
1. Before using this equipment, ensure that it does not interfere with
any of the equipment listed above.
2. If this equipment causes RF interference to other radio stations,
promptly change the frequency being used, change the location
of use, or turn off the source of emissions.
3. Contact TOSHIBA Direct PC if you have problems with interference
caused by this product to Other Radio Stations.

2. Indication
The indication shown below appears on this equipment.
(1)

(2) (3)

2.4DSOF4
(4)

2.4: This equipment uses a frequency of 2.4 GHz.

DS: This equipment uses DS-SS modulation.
OF: This equipment uses OFDM modulation.

The interference range of this equipment is less than 40m.

This equipment uses a frequency bandwidth from
2,400 MHz to 2,483.5 MHz.
It is possible to avoid the band of mobile object identification systems.

3. TOSHIBA Direct PC
Monday – Friday: 10:00 – 17:00
Toll Free Tel: 0120-15-1048
Direct Dial: 03-3457-4850
Fax: 03-3457-4868

Device Authorization
This device obtains the Technical Regulation Conformity Certification and the
Technical Conditions Compliance Approval, and it belongs to the device class of
radio equipment of low-power data communication system radio station
stipulated in the Radio Law and the Telecommunications Business Law of Japan.

5.375 x 8.375 ver 2.3

12
The Name of the radio equipment: refer to the equipment label provided on the
computer
JAPAN APPROVALS INSTITUTE FOR TELECOMMUNICATIONS
EQUIPMENT
Approval Number: D01-1128JP
TELECOM ENGINEERING CENTER Approval Number: 03NY.A0018,
03GZDA0017
The following restrictions apply:

❖

Do not disassemble or modify the device.

❖

Do not install the embedded wireless module into other device.

❖

5.17 GHz to 5.23 GHz for indoor use only.

Radio Approvals for Wireless Devices
NOTE

The following information is dependent on what type of wireless device is in
your computer. Not all devices are available on all models.

Approved Countries/Regions for use for the Atheros AR5BXB72
2.4 + 5GHz 11n minicard
This equipment is approved to the radio standard by the countries/regions in the
following table.
Do not use this equipment except in the countries/regions in the following table.

NOTE

This device works on passive scan only.
A peer-to-peer mode is not available in 802.11a and Turbo Mode.

Argentina
Azerbaijan
Brazil
Chile
Czech Republic
Egypt
Germany
Hungary

Australia
Bahrain
Bulgaria
China (PRC)
Denmark
Finland
Greece
Iceland

5.375 x 8.375 ver 2.3

Austria
Belgium
Canada
Cyprus
Ecuador
France
Hong Kong
India

13
Indonesia
Japan
Luxembourg
Netherlands
Pakistan
Poland
Russia
Slovenia
Sweden
UAE (United Arab
Emirates)
Uruguay

Ireland
Latvia
Malta
New Zealand
Peru
Portugal
Saudi Arabia
South Korea
Switzerland/
Liechtenstein
Ukraine

Italy
Lithuania
Mexico
Norway
Philippines
Romania
Slovakia
Spain
Taiwan (ROC)

USA

Venezuela

United Kingdom

Europe - Restrictions for use of 2.4 GHz Frequencies in
European Community Countries
België/
Belgique:

Deutschland:

France:

For private usage outside buildings across public grounds over less than
300m no special registration with IBPT/BIPT is required. Registration to
IBPT/BIPT is required for private usage outside buildings across public
grounds over more than 300m. For registration and license please
contact IBPT/BIPT.
Voor privé-gebruik buiten gebouw over publieke groud over afstand
kleiner dan 300m geen registratie bij BIPT/IBPT nodig; voor gebruik
over afstand groter dan 300m is wel registratie bij BIPT/IBPT nodig.
Voor registratie of licentie kunt u contact opnemen met BIPT.
Dans le cas d’une utilisation privée, à l’extérieur d’un bâtiment, audessus d’un espace public, aucun enregistrement n’est nécessaire pour
une distance de moins de 300m. Pour une distance supérieure à 300m un
enregistrement auprès de l’IBPT est requise. Pour les enregistrements et
licences, veuillez contacter l’IBPT.
License required for outdoor installations. Check with reseller for
procedure to follow.
Anmeldung im Outdoor-Bereich notwendig, aber nicht
genehmigungspflichtig. Bitte mit Händler die Vorgehensweise
abstimmen.
Restricted frequency band: only channels 1 to 7 (2400 MHz and 2454
MHz respectively) may be used outdoors in France. Please contact
A.R.T. (http://www.art-telecom.fr) for applicable procedures to follow.

5.375 x 8.375 ver 2.3

14
Bande de fréquence restreinte: seuls les canaux 1- 7 (2400 et 2454 MHz
respectivement) doivent être utilisés endroits extérieur en France. Vous
pouvez contacter l’Autorité de Régulation des Télécommunications
(http://www.art-telecom.fr) pour la procédure à suivre.
License required for indoor use. Use with outdoor installations not
allowed.
È necessaria la concessione ministeriale anche per l’uso interno.

Italia:

Nederland:

Verificare con i rivenditori la procedura da seguire.
License required for outdoor installations. Check with reseller for
procedure to follow.
Licentie verplicht voor gebruik met buitenantennes. Neem contact op
met verkoper voor juiste procedure.

Europe - Restrictions for Use of 5 GHz Frequencies in
European Community Countries
European Community
Countries

Austria
Belgium, France,
Switzerland/Liechtenstein
Denmark, Finland,
Germany, Greece,
Ireland, Italy,
Luxembourg,
Netherlands, Norway,
Portugal, Sweden, UK
Iceland, Spain

5150-5250 MHz 5250-5350 MHz
Channels: 36, 40, 44,
48

5470-5725 MHz

Channels: 52, 56, 60, Channels: 100, 104, 108, 112,
64
116, 120, 124, 128, 132, 136, 140

Indoor Only
O
O

Indoor Only
x
O

Indoor/Outdoor
x
x

O: allowed x: forbidden

❖

To remain in conformance with European spectrum usage laws for Wireless
LAN operation, the above 2.4 GHz and 5 GHz channel limitations apply.
The user should use the wireless LAN utility to check the current channel of
operation. If operation is occurring outside of the allowable frequencies as
listed above, the user must cease operating the Wireless LAN at that
location and consult the local technical support staff responsible for the
wireless network.

❖

The 5 GHz Turbo mode feature is not allowed for operation in any
European Community country.

❖

This device must not be operated in ad-hoc mode using channels in the
5 GHz bands in the European Community. Ad-hoc mode provides a direct

5.375 x 8.375 ver 2.3

15
communication between two client devices without a Wireless LAN Access
Point.

❖

This device must be used with Access Points that have employed and
activated a radar detection feature required for European Community
operation in the 5 GHz bands. This device will operate under the control of
the Access Point in order to avoid operating on a channel occupied by any
radar system in the area. The presence of nearby radar operation may result
in temporary interruption of operation of this device. The Access Point’s
radar detection feature will automatically restart operation on a channel free
of radar. You may consult with the local technical support staff responsible
for the wireless network to ensure the Access Point device(s) are properly
configured for European Community operation.

Approved Countries/Regions for use for the Atheros AR5BXB63
11g minicard
This equipment is approved to the radio standard by the countries/regions in the
following table.
Do not use this equipment except in the countries/regions in the following table.

NOTE

This device works on passive scan only.
A peer-to-peer mode is not available in 802.11a and Turbo Mode.

Argentina
Azerbaijan
Brazil
Chile
Costa Rica
Denmark
Finland
Greece
Hungary
Indonesia
Jamaica
Latvia
Malta
Netherlands
Pakistan
Philippines

Australia
Bahrain
Brunei
China (PRC)
Cyprus
Ecuador
France
Honduras
Iceland
Ireland
Japan
Lithuania
Mexico
New Zealand
Panama
Poland

5.375 x 8.375 ver 2.3

Austria
Belgium
Canada
Colombia
Czech Republic
Egypt
Germany
Hong Kong
India
Italy
Jordan
Luxembourg
Montenegro
Norway
Peru
Portugal

16
Russia
Slovakia
Spain
Switzerland/
Liechtenstein
UAE (United Arab
Emirates)
Uruguay
Vietnam

Saudi Arabia
Slovenia
Sri Lanka
Taiwan (ROC)

Serbia
South Korea
Sweden
Thailand

Ukraine

United Kingdom

USA

Venezuela

Approved Countries/Regions for use for the Intel® PRO/
Wireless LAN 2100 3B Mini PCI Adapter
This equipment is approved to the radio standard by the countries/regions in the
following table.
Do not use this equipment except in the countries/regions in the following table.
Argentina
Belgium
Chile
France
Iceland
Japan
Mexico
Norway
Singapore
Switzerland
USA

Australia
Brazil
Denmark
Germany
Ireland
Liechtenstein
Netherlands
Peru
Spain
UK
Venezuela

Austria
Canada
Finland
Greece
Italy
Luxembourg
New Zealand
Portugal
Sweden
Uruguay

Approved Countries/Regions for the Realtek® RTL8187B
This equipment is approved to the radio standard by the countries/regions in the
following table.
Do not use this equipment except in the countries/regions in the following
table.
Antigua
Bahamas

Argentina C.N.C. 16-5887
Barbados

5.375 x 8.375 ver 2.3

Aruba
Belize

17
Bermuda
Chile
Curacao
Ecuador
Grenada
Haiti
Martinique
Panama
Puerto Rico
Suriname
Uruguay

Bolivia
Colombia
Dominica
El Salvador
Guadeloupe
Honduras
Netherlands Antilles
Paraguay
St. Kitts
Tobago
U.S. Virgin Islands

Cayman Islands
Costa Rica
Dominican Republic
French Guiana
Guyana
Jamaica
Nicaragua
Peru
St. Maarten
Trinidad
Venezuela

Approved Countries/Regions for use for the
Intel® PRO/Wireless 3945ABG Network Connection
This equipment is approved to the radio standard by the countries/regions in the
following table.
Do not use this equipment except in the countries/regions in the following
table.

NOTE

An adhoc mode is available in Ch1-Ch11(802.11b/g), An Infrastructure
mode is available in Ch1-Ch11 (802.11b/g)
Ch36,40,44,48,52,56,60,64,149,153,157,161,165 (802.11a) Wake-up on
wireless lan function is not available in battery mode.

802.11b/g (2.4 GHz)
Australia
Chile
Indonesia
New Zealand
USA

Brunei
Hong Kong
Malaysia
Saudi Arabia
Venezuela

Canada
India
Mexico
Taiwan
Vietnam

Brunei
Hong Kong
Malaysia
Saudi Arabia
Venezuela

Canada
India
Mexico
Taiwan
Vietnam

802.11a (5 GHz)
Australia
Chile
Indonesia
New Zealand
USA

5.375 x 8.375 ver 2.3

18
Approved Countries/Regions for the Intel® Wireless Wi-Fi®
Link 4965AGN
This equipment is approved to the radio standard by the countries/regions in the
following table.
Do not use this equipment except in the countries/regions in the following
table.

NOTE

An adhoc mode is available in Ch1-Ch11(802.11b/g), An Infrastructure
mode is available in Ch1-Ch11 (802.11b/g)
Ch36,40,44,48,52,56,60,64,149,153,157,161,165 (802.11a).

Antigua
Bahamas
Bermuda
Chile
Costa Rica
Ecuador
Guadeloupe
Honduras
Netherlands Antilles
Paraguay
St. Kitts
Trinidad and Tobago
US Virgin Islands

Argentina
Barbados
Bolivia
Cayman Islands
Curacao
El Salvador
Guyana
Jamaica
Nicaragua
Peru
St. Maarten
Uruguay
Venezuela

Aruba
Belize
Canada
Colombia
Dominican Republic
Grenada
Haiti
Martinique
Panama
Puerto Rico
Suriname
USA

11a, 11b, 11g and 11n wireless are based on IEEE 802.11a, 802.11b, 802.11g
and 802.11n respectively. The IEEE 802.11n specification has not been finalized
and is currently in draft release. The TOSHIBA 11a/b/g/n Wireless LAN
Adapters are based on the Draft Release, Version 1.0, of the IEEE 802.11n
specification. An adapter with 11a/b, 11a/b/g, or 11a/b/g/n can communicate on
any of its supported formats; the actual connection will be based on the access
point to which it connects.
Connection compatibility with the wireless equipment in Draft 11n mode is not
guaranteed.
The Draft 11n function cannot be used with WEP/TKIP. Draft 11n mode can be
used only with WPA-PSK(AES) mode or no security mode.

5.375 x 8.375 ver 2.3

19
Bluetooth® Wireless Technology Interoperability
Bluetooth® Cards from TOSHIBA are designed to be interoperable with any
product with Bluetooth wireless technology that is based on Frequency Hopping
Spread Spectrum (FHSS) radio technology, and is compliant to:

❖
❖

Bluetooth Specification as defined and approved by The Bluetooth Special
Interest Group.
Logo certification with Bluetooth wireless technology as defined by The
Bluetooth Special Interest Group.
Bluetooth wireless technology is a new innovative technology, and TOSHIBA
has not confirmed compatibility of its Bluetooth products with all computers
and/or equipment using Bluetooth wireless technology other than TOSHIBA
portable computers.
Always use Bluetooth cards from TOSHIBA in order to enable wireless
networks over two or more (up to a total of seven) TOSHIBA portable
computers using these cards. Please contact TOSHIBA computer product
support on Web site http://www.toshiba-europe.com/computers/tnt/
bluetooth.htm in Europe or pcsupport.toshiba.com in the United States for
more information.
When you use Bluetooth cards from TOSHIBA close to 2.4 GHz Wireless
LAN devices, Bluetooth transmissions might slow down or cause errors. If
you detect certain interference while you use Bluetooth cards from TOSHIBA,
always change the frequency, move your computer to the area outside of the
interference range of 2.4 GHz Wireless LAN devices (40 meters/43.74 yards
or more) or stop transmitting from your computer. Please contact TOSHIBA
computer product support on Web site http://www.toshiba-europe.com/
computers/tnt/bluetooth.htm in Europe or pcsupport.toshiba.com in the
United States for more information.
Bluetooth and Wireless LAN devices operate within the same radio frequency
range and may interfere with one another. If you use Bluetooth and Wireless
LAN devices simultaneously, you may occasionally experience a less than
optimal network performance or even lose your network connection. If you
should experience any such problem, immediately turn off either one of your
Bluetooth or Wireless LAN. Please contact Toshiba computer product
support on Web site http://www.toshiba-europe.com/computers/tnt/
bluetooth.htm in Europe or pcsupport.toshiba.com in the United States for
more information.

5.375 x 8.375 ver 2.3

20
Approved Countries/Regions for use (Bluetooth® wireless
technology)
Bluetooth® Card from Toshiba equipment is approved to the radio standard by the
countries/regions in the following table.
Do not use this equipment except in the countries/regions in the following
table.
Argentina
Belgium
Chile
Czech Republic
Estonia
Germany
Hungary
Italy
Korea
Lebanon
Luxembourg
New Zealand
Peru
Portugal
Slovenia
Switzerland
Uruguay

Australia
Bulgaria
China
Denmark
Finland
Greece
Iceland
Japan
Kuwait
Liechtenstein
Malta
Norway
Philippines
Singapore
Spain
Thailand
USA

Austria
Canada
Cyprus
Egypt
France
Hong Kong
Ireland
Jordan
Latvia
Lithuania
Netherlands
Oman
Poland
Slovakia
Sweden
UK
Venezuela

Bluetooth® Wireless Technology and Your Health
The products with Bluetooth® wireless technology, like other radio devices, emit
radio frequency electromagnetic energy. The level of energy emitted by devices
with Bluetooth wireless technology however is much less than the
electromagnetic energy emitted by wireless devices such as mobile phones.
Because products with Bluetooth wireless technology operate within the
guidelines found in radio frequency safety standards and recommendations,
TOSHIBA believes Bluetooth wireless technology is safe for use by consumers.
These standards and recommendations reflect the consensus of the scientific
community and result from deliberations of panels and committees of scientists
who continually review and interpret the extensive research literature.

5.375 x 8.375 ver 2.3

21
In some situations or environments, the use of Bluetooth wireless technology
may be restricted by the proprietor of the building or responsible representatives
of the organization. These situations may for example include:

❖

Using the equipment with Bluetooth wireless technology on board
airplanes, or

❖

In any other environment where the risk of interference to other devices or
services is perceived or identified as harmful.

If you are uncertain of the policy that applies on the use of wireless devices in a
specific organization or environment (e.g. airports), you are encouraged to ask for
authorization to use the device with Bluetooth wireless technology prior to
turning on the equipment.
Exposure to Radio Frequency Radiation
The radiated output power of the Bluetooth Card from TOSHIBA is far below
the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card
from TOSHIBA shall be used in such a manner that the potential for human
contact during normal operation is minimized.

Regulatory statements
This product complies with any mandatory product specification in any country/
region where the product is sold. In addition, the product complies with the
following:

European Union (EU) and EFTA
This equipment complies with the R&TTE directive 1999/5/EC and has been
provided with the CE mark accordingly.

Canada — Industry Canada (IC)
This device complies with RSS 210 of Industry Canada.

5.375 x 8.375 ver 2.3

22
Taiwan
Article 14

Article 17

Using this Equipment in Japan
In Japan, the frequency bandwidth of 2,400 MHz to 2,483.5 MHz for second
generation low-power data communication systems such as this equipment
overlaps that of mobile object identification systems (premises radio station and
specified low-power radio station).
1. Sticker
Please put the following sticker on devices incorporating this product.
The frequency bandwidth of this equipment may operate within the
same range as industrial devices, scientific devices, medical
devices, microwave ovens, licensed radio stations and non-licensed
specified low-power radio stations for mobile object identification
systems (RFID) used in factory product lines (Other Radio Stations).
1. Before using this equipment, ensure that it does not interfere with
any of the equipment listed above.
2. If this equipment causes RF interference to other radio stations,
promptly change the frequency being used, change the location
of use, or turn off the source of emissions.
3. Contact TOSHIBA Direct PC if you have problems with interference
caused by this product to Other Radio Stations.

5.375 x 8.375 ver 2.3

23
2. Indication
The indication shown below appears on this equipment.
(1)

(2) (3)

2.4FH1
(4)

2.4: This equipment uses a frequency of 2.4 GHz.

FH: This equipment uses FH-SS modulation.

The interference range of this equipment is less than 10m.

This equipment uses a frequency bandwidth from 2,400 MHz to
2,483.5 MHz. It is impossible to avoid the band of mobile object
identification systems.

3. TOSHIBA Direct PC
Monday – Friday: 10:00 – 17:00
Toll Free Tel: 0120-15-1048
Direct Dial: 03-3457-4850
Fax: 03-3457-4868

Device Authorization
This device obtains the Technical Regulation Conformity Certification, and it
belongs to the device class of radio equipment of low-power data communication
system radio station stipulated in the Radio Law of Japan.
The Name of the radio equipment: EYXF2CS
TELECOM ENGINEERING CENTER
Approval Number: 01NYDA1305
The following restrictions apply:

❖

Do not disassemble or modify the device.

❖

Do not install the embedded wireless module into other device.

5.375 x 8.375 ver 2.3

24
Optical Drive Safety Instructions
This appliance contains a laser system and is classified as a CLASS 1
LASER PRODUCT. To use this model properly, read the user’s guide carefully
and keep it for your future reference.
Never attempt to disassemble, adjust or repair a HD DVD, CD/DVD drive,
CD-RW drive, Multi-drive or any other optical drive. You could damage the
drive. You would also be exposed to laser light or other safety hazards,
resulting in serious injury. Always contact an authorized Toshiba service
provider, if any repair or adjustment is required.

Location of the Required Label
(Sample shown below. Location of the label and manufacturing information may
vary.)

Copyright
This guide is copyrighted by Toshiba America Information Systems, Inc. with all
rights reserved. Under the copyright laws, this guide cannot be reproduced in any
form without the prior written permission of Toshiba. No patent liability is
assumed, however, with respect to the use of the information contained herein.
©2008 by Toshiba America Information Systems, Inc. All rights reserved.

5.375 x 8.375 ver 2.3

25
Export Administration Regulation
This document contains technical data that may be controlled under the U.S.
Export Administration Regulations, and may be subject to the approval of the
U.S. Department of Commerce prior to export. Any export, directly or indirectly,
in contravention of the U.S. Export Administration Regulations is prohibited.

Notice
The information contained in this manual, including but not limited to any
product specifications, is subject to change without notice.
TOSHIBA CORPORATION AND TOSHIBA AMERICA
INFORMATION SYSTEMS, INC. (TOSHIBA) PROVIDES NO
WARRANTY WITH REGARD TO THIS MANUAL OR ANY
OTHER INFORMATION CONTAINED HEREIN AND HEREBY
EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR
PURPOSE WITH REGARD TO ANY OF THE FOREGOING.
TOSHIBA ASSUMES NO LIABILITY FOR ANY DAMAGES
INCURRED DIRECTLY OR INDIRECTLY FROM ANY
TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS
CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN
THE PRODUCT AND THE MANUAL. IN NO EVENT SHALL
TOSHIBA BE LIABLE FOR ANY INCIDENTAL,
CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES,
WHETHER BASED ON TORT, CONTRACT OR OTHERWISE,
ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL
OR ANY OTHER INFORMATION CONTAINED HEREIN OR THE
USE THEREOF.

5.375 x 8.375 ver 2.3

26
Trademarks
Satellite and ConfigFree are registered trademarks of Toshiba America
Information Systems, Inc. and/or Toshiba Corporation.
Microsoft, Outlook, Windows, and Windows Vista are either registered
trademarks or trademarks of Microsoft Corporation in the United States and/or
other countries.
DirectX, Active Desktop, DirectShow, and Windows Media are registered
trademarks of Microsoft Corporation.
Wi-Fi is a registered trademark of the Wi-Fi Alliance.
Intel, Intel Core, Celeron, Centrino and Pentium are trademarks or registered
trademarks of Intel Corporation or its subsidiaries in the United States and other
countries.
TouchPad is a trademark of Synaptics, Inc.
Adobe and Photoshop are either registered trademarks or trademarks of Adobe
Systems Incorporated in the United States and/or other countries.
ExpressCard is a registered trademark of PCMCIA.
Memory Stick, Memory Stick PRO, and i.LINK are trademarks or registered
trademarks of Sony Corporation.
Secure Digital and SD are trademarks of SD Card Association.
MultiMediaCard and MMC are trademarks of MultiMediaCard Association.
xD-Picture Card is a trademark of Fuji Photo Film, Co., Ltd.
Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any
use of such marks by Toshiba is under license. Other trademarks and trade names
are those of their respective owners.
All other brand and product names are trademarks or registered trademarks of
their respective companies.

Computer Disposal Information
Lamp contains mercury. Disposal of this product may be regulated due to
environmental considerations. For disposal, reuse or recycling information,
please contact your local government or the Electronic Industries Alliance at
www.eiae.org.
As part of Toshiba’s commitment to preserving the environment, Toshiba
supports various trade-in and recycling programs. Visit www.ToshibaDirect.com
and select Recycling & Trade-in Programs, or enter Recycle in the search bar.

5.375 x 8.375 ver 2.3

Contents
Introduction................................................................................ 34
This guide ...............................................................36
Safety icons ............................................................37
Other icons used...............................................37
Other documentation ..............................................38
Service options .......................................................38

Chapter 1: Getting Started......................................................... 39
Selecting a place to work ........................................39
Setting up a work environment .........................39
Keeping yourself comfortable ...........................40
Precautions.......................................................40
Important information on your computer’s
cooling fan ..................................................42
Setting up your computer .......................................42
Setting up your software...................................43
Registering your computer with Toshiba ................44
Adding optional external devices.............................44
Connecting to a power source ................................45
Charging the main battery.......................................47

5.375 x 8.375 ver 2.3

Contents

Using the computer for the first time ......................48
Opening the display panel .................................48
Your computer’s features and specifications ....49
Turning on the power........................................49
Adding memory (optional) ......................................50
Installing a memory module .............................51
Removing a memory module............................56
Checking total memory .....................................58
Hard Drive Recovery Utilities ..................................59
Creating Recovery CDs/DVDs ...........................59
Hard Disk Drive Recovery options ....................61
Hard Disk Drive Recovery using the
Recovery media ..........................................65
Installing drivers and applications.....................66
Using the Dual Mode Pad .......................................66
Using Dual Mode ..............................................66
Using the TouchPad™.............................................69
Scrolling with the TouchPad™ ..........................69
Control buttons .................................................69
Disabling or enabling the TouchPad™ ..............70
Using external display devices ................................70
Directing the display output when you
turn on the computer ..................................71
Adjusting the quality of the external display......72
Using an external keyboard.....................................72
Using a mouse ........................................................72
Connecting a printer ...............................................73
Setting up a printer ...........................................73
Connecting an optional external diskette drive........74
Turning off the computer ........................................75
Options for turning off the computer ................75
Using the Shut Down command .......................78
Using and configuring Hibernation mode .........80
Using and configuring Sleep mode ...................83
Closing the display panel ..................................86
Customizing your computer’s settings....................86

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Contents

Caring for your computer........................................86
Cleaning the computer ......................................86
Moving the computer........................................87
Using a computer lock ......................................87

Chapter 2: Learning the Basics................................................. 88
Computing tips .......................................................88
Using the keyboard .................................................90
Character keys ..................................................90
Making your keyboard emulate a full-size
keyboard .....................................................90
Ctrl, Fn, and Alt keys .........................................91
Function keys....................................................91
Special Windows® keys ....................................91
Overlay keys......................................................92
Using the overlay to type numeric data.............92
Starting a program..................................................93
Starting a program from the Start menu...........93
Starting a program from Windows® Explorer ...94
Starting a program using the Start
Search field .................................................95
Saving your work ....................................................95
Printing your work ..................................................97
Backing up your work .............................................98
Restoring your work .........................................98
Using the optical drive ............................................98
Optical drive components .................................99
Media control buttons.....................................100
Inserting an optical disc..................................101
Playing an audio CD........................................102
Playing optical media ......................................103
Recording optical media .................................104
Removing a disc with the computer on...........104
Removing a disc with the computer off ..........105
Caring for optical discs ...................................105
Toshiba’s online resources ...................................105

5.375 x 8.375 ver 2.3

Contents

Chapter 3: Mobile Computing.................................................106
Toshiba’s energy-saver design..............................106
Running the computer on battery power ..............106
Battery Notice .................................................107
Power management ........................................108
Using additional batteries ...............................108
Charging batteries.................................................108
Charging the main battery...............................109
Charging the RTC battery................................109
Monitoring main battery power.............................110
Determining remaining battery power.............112
What to do when the main battery runs low ...112
Setting battery notifications ............................113
Conserving battery power ...............................114
Power Plans....................................................115
Using a hot key to set the Power Plan.............116
Changing the main battery ....................................117
Removing the battery from the computer .......117
Inserting a charged battery .............................119
Taking care of your battery ...................................120
Safety precautions ..........................................120
Maintaining your battery .................................121
Disposing of used batteries ..................................122
Traveling tips ........................................................123

Chapter 4: Exploring Your Computer’s Features...................124
Exploring the desktop ...........................................124
Finding your way around the desktop .............125
Setting up for communications.............................127
Connecting your computer to a network .........127
Connecting a modem to a telephone line ........128
An overview of using the Internet .........................130
The Internet ....................................................130
The World Wide Web ......................................130
Internet Service Providers...............................130
Connecting to the Internet ..............................131

5.375 x 8.375 ver 2.3

Contents

Surfing the Internet.........................................131
Internet features..............................................131
Uploading to, and downloading files
from, the Internet......................................132
Exploring audio features .......................................132
Recording sounds...........................................132
Using external speakers or headphones..........133
Web Camera .........................................................134
Using an ExpressCard® .........................................134
Inserting an ExpressCard® ..............................134
Removing an ExpressCard® ............................135
Using the Bridge Media Adapter Slot ....................136
Inserting memory media.................................136
Removing memory media...............................137
Using the i.LINK® port ..........................................137

Chapter 5: Utilities....................................................................138
TOSHIBA Assist ....................................................139
Connect...........................................................140
Secure.............................................................141
Protect & Fix ...................................................142
Optimize..........................................................143
TOSHIBA Application Installer...............................144
Setting passwords ................................................145
Using an instant password..............................145
Using a supervisor password..........................146
Using a user password ...................................147
Deleting a user password................................148
TOSHIBA PC Diagnostic Tool Utility......................149
TOSHIBA SD™ Memory Card Format Utility .........150
TOSHIBA Hardware Setup.....................................151
TOSHIBA Zooming Utility......................................153
TOSHIBA Button Support......................................154
CD/DVD Drive Acoustic Silencer ...........................155
TOSHIBA Accessibility ..........................................156
Fingerprint Authentication Utility...........................157

5.375 x 8.375 ver 2.3

Contents

Fingerprint utility limitations ...........................157
Fingerprint Enrollment ....................................157
Fingerprint Logon ...........................................159
Power-on Security ..........................................159
Control Center.................................................160
Password Bank ...............................................162
Care and maintenance of your
fingerprint reader ......................................165
Fingerprint reader limitations ..........................167
ConfigFree® ...........................................................167
Getting Started................................................168
ConfigFree® Utilities........................................168

Chapter 6: If Something Goes Wrong....................................171
Problems that are easy to fix ................................171
Problems when you turn on the computer............172
The Windows® operating system is not working ..175
Using Startup options to fix problems ............175
Internet problems ...........................................176
The Windows® operating system can
help you ....................................................177
Resolving a hardware conflict ...............................177
A plan of action ...............................................177
Fixing a problem with Device Manager ...........178
Memory problems ..........................................179
Power and the batteries ..................................180
Keyboard problems.........................................181
Display problems ............................................182
Disk drive problems ........................................184
Optical drive problems ....................................186
Sound system problems .................................187
ExpressCard® problems..................................187
Printer problems .............................................189
Modem problems............................................190
Wireless networking problems........................190
DVD operating problems.......................................193

5.375 x 8.375 ver 2.3

Contents

Develop good computing habits ...........................194
Data and system configuration backup in
the Windows® operating system...............195
If you need further assistance...............................199
Before you contact Toshiba ............................199
Contacting Toshiba .........................................199
Other Toshiba Internet Web sites..........................200
Toshiba’s worldwide offices..................................200

Appendix A: Hot Keys/TOSHIBA Cards ................................. 202
Hot Key Cards .......................................................202
Using the Hot Key Cards .................................203
Application Cards..................................................204
Using the Application Cards............................205
Card Case........................................................205
Hot key functions ..................................................206
Volume Mute ..................................................206
Lock (Instant security) ....................................207
Power plan......................................................208
Sleep mode .....................................................209
Hibernation mode ..........................................210
Output (Display switch) ..................................211
Display brightness ..........................................212
Disabling or enabling wireless devices............213
Disabling or enabling the TouchPad™ ............214
Zoom (Display resolution) ..............................215
Keyboard hot key functions ............................216

Appendix B: Power Cord/Cable Connectors.......................... 217
Glossary.................................................................................... 218
Index.......................................................................................... 232

5.375 x 8.375 ver 2.3

Introduction
Welcome to the world of powerful, portable, multimedia
computing. With your Toshiba notebook computer, your work and
entertainment can accompany you wherever you go.
Your Computer model may be ENERGY STAR® compliant. If the
model you purchased is compliant, it is labeled with the ENERGY
STAR® logo on the computer and the following information
applies.
Toshiba is a partner in the Environmental Protection Agency’s
(EPA) ENERGY STAR® Program and has designed this computer
to meet the latest ENERGY STAR® guidelines for energy
efficiency. Your computer ships with the power management
options preset to a configuration that will provide the most stable
operating environment and optimum system performance for both
AC power and battery modes.
To conserve energy, your computer is set to enter the low-power
Sleep mode which shuts down the system and display within 15
minutes of inactivity in AC power mode. We recommend that you
leave this and other energy saving features active, so that your
computer will operate at its maximum energy efficiency. You can
wake the computer from Sleep mode by pressing the power button.
See the “Mobile Computing” section of the Toshiba User’s Guide
for more information on using power management settings to
conserve computer energy.

Introduction

According to the EPA, a computer meeting the new ENERGY
STAR® specifications will use between 20% and 50% less energy
depending on how it is used. If all U.S. household and businesses
replaced old computers with new ENERGY STAR® qualified
models, we would save more than $1.8 billion in energy costs over
the next five years and avoid greenhouse gas emissions equivalent
to more than 2.7 million cars.
If every computer purchased by businesses next year met the new
ENERGY STAR® requirements, businesses would save more than
$210 million over the lifetime of those models. That is equivalent to
lighting 120 million square feet of U.S. commercial building space
each year.
During 2006 Americans, with the help of ENERGY STAR®, saved
about $14 billion dollars on their utility bills and avoided
greenhouse gas emissions equivalent to those from 25 million
vehicles.
Visit http://www.energystar.gov or
http://www.energystar.gov/powermanagement for more
information regarding the ENERGY STAR® Program.
NOTE

This notebook is compatible with European Union Directive
2002/95/EC, Restriction of the use of certain Hazardous Substances
in electrical and electronic equipment (RoHS), which restricts use of
lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE.
Toshiba requires its notebook component suppliers to meet RoHS
requirements and verifies its suppliers’ commitment to meeting
RoHS requirements by conducting component sampling inspections
during the product design approval process.

NOTE

Certain Microsoft® software product(s) included with this computer
may use technological measures for copy protection. IN SUCH EVENT,
YOU WILL NOT BE ABLE TO USE THE PRODUCT IF YOU DO NOT
FULLY COMPLY WITH THE PRODUCT ACTIVATION PROCEDURES.
Product activation procedures and Microsoft’s privacy policy will be
detailed during initial launch of the product, or upon certain
reinstallations of the software product(s) or reconfigurations of the
computer, and may be completed by Internet or telephone (toll charges
may apply).
Some software may differ from its retail version (if available), and may
not include user manuals or all program functionality.

5.375 x 8.375 ver 2.3

Introduction

This guide

NOTE

The product specifications and configuration information are designed
for a product Series. Your particular model may not have all the features
and specifications listed or illustrated. For more detailed information
about the features and specifications on your particular model, please
visit Toshiba’s Web site at pcsupport.toshiba.com.
While Toshiba has made every effort at the time of publication to ensure
the accuracy of the information provided herein, product specifications,
configurations, prices, system/component/options availability are all
subject to change without notice. For the most up-to-date product
information about your computer, or to stay current with the various
computer software or hardware options, visit Toshiba’s Web site at
pcsupport.toshiba.com.

This guide
This guide introduces the computer’s features. You can:
❖

Read the entire guide from beginning to end.

❖

Skim through and stop when a topic interests you.

❖

Use the table of contents and the index to find specific
information.

5.375 x 8.375 ver 2.3

Introduction

Safety icons

Safety icons
This manual contains safety instructions that must be observed to
avoid potential hazards that could result in personal injuries,
damage to your equipment, or loss of data. These safety cautions
have been classified according to the seriousness of the risk, and
icons highlight these instructions as follows:
Indicates an imminently hazardous situation which, if not avoided,
will result in death or serious injury.

Indicates a potentially hazardous situation which, if not avoided,
could result in death or serious injury.

Indicates a potentially hazardous situation which, if not avoided, may
result in minor or moderate injury.

Indicates a potentially hazardous situation which, if not avoided, may
result in property damage.

NOTE

Provides important information.

Other icons used
Additional icons highlight other helpful or educational information:
TECHNICAL NOTE: This icon indicates technical information about
the computer.

HINT: This icon indicates helpful hints and tips.

DEFINITION: This icon indicates the definition of a term used in the
text.

5.375 x 8.375 ver 2.3

Introduction

Other documentation

Other documentation
Your computer comes with the following documentation:
❖

An electronic version of the user’s guide (this document)

❖

It may also contain guides for other programs that may come
with your system.

For accessory information, visit Toshiba’s Web site at
accessories.toshiba.com.

Service options
Toshiba offers a full line of optional service programs to
complement its limited warranty. Toshiba’s standard limited
warranty, extended warranty, and service upgrade terms and
conditions are available at warranty.toshiba.com.
To stay current on the most recent software and hardware options
for your computer, and for other product information, be sure to
regularly check the Toshiba Web site at pcsupport.toshiba.com.
If you have a problem or need to contact Toshiba, see “If Something
Goes Wrong” on page 171.

5.375 x 8.375 ver 2.3

Chapter 1

Getting Started
This chapter provides tips for using your computer effectively,
summarizes how to connect components, and explains what to do
the first time you use your notebook computer.
The “Instruction Manual for Safety and Comfort,” that is shipped
with your computer, contains important safety information. Please
read the safety instructions carefully and make sure you fully
understand the instructions before you attempt to use your
computer in order to avoid potential hazards that could cause bodily
injury, property damage, or damage the computer.

Selecting a place to work
Your computer is portable and designed to be used in a variety of
circumstances and locations.

Setting up a work environment
Place the computer on a hard flat surface that is large enough for the
computer and any other items you are using, such as a printer.
Leave enough space around the computer and other equipment to
provide adequate ventilation. Otherwise, they may overheat. Read
the “Provide adequate ventilation” section in the “Instruction
Manual for Safety and Comfort” that is shipped with your
computer.

Getting Started

Selecting a place to work
To keep your computer in prime operating condition, protect your
work area from:
❖

Dust, moisture, and direct sunlight.

❖

Equipment that generates a strong electromagnetic field, such
as stereo speakers (other than speakers that are connected to
the computer) or speakerphones.

❖

Rapid changes in temperature or humidity and sources of
temperature change such as air conditioner vents or heaters.

❖

Extreme heat, cold, or humidity.

❖

Liquids and corrosive chemicals.

Keeping yourself comfortable
The Toshiba Instruction Manual for Safety and Comfort, included
with your computer, contains helpful information for setting up
your work environment and tips for working comfortably
throughout the day.

Precautions
Your computer is designed to provide optimum safety and ease of
use, and to withstand the rigors of travel. You should observe
certain precautions to further reduce the risk of personal injury or
damage to the computer.
❖

Avoid prolonged physical contact with the underside or surface
of the computer.
Never allow any liquids to spill into any part of your computer, and
never expose the computer to rain, water, seawater or moisture.
Exposure to liquid or moisture can cause electric shock or fire,
resulting in damage or serious injury. If any of these eventualities
should accidentally occur, immediately:
1. Turn off the computer.
2. Disconnect the AC adaptor from the power plug socket and
computer.
3. Remove the battery pack.
Failure to follow these instructions could result in serious injury or
permanent damage to the computer.
Do not turn on the power again until you have taken the computer to
an authorized service center.

Getting Started

Selecting a place to work
❖
❖

Avoid prolonged physical contact with the underside or surface
of the computer.
Computer base and palm rest can become hot! Avoid prolonged
contact to prevent heat injury to skin.

Read the “Avoid extended contact between computer base/palm rest
and skin” section in the “Instruction Manual for Safety and
Comfort” that is shipped with your computer.
Never place a heavy object on the computer and be careful not to
drop a heavy object onto the computer. It could damage the
computer or cause system failure.
❖

Never turn off the computer if a drive light indicates a drive is active.
Turning off the computer while it is reading from or writing to
a disk/disc or flash media may damage the disk/disc or flash
media, the drive, or both.

❖

Keep the computer and disks away from objects that generate
strong magnetic fields, such as large stereo speakers.
Information on some disks is stored magnetically. Placing a
magnet too close to a disk can erase important files.
Handle discs carefully. Avoid touching the surface of the disc. Grasp
it by its center hole and edge. If you handle the disc incorrectly, you
could damage the disc and possibly lose data.

❖

Scan all new files for viruses.
This precaution is especially important for files you receive via
email or download from the Internet. Occasionally, even new
programs you buy from a supplier may contain a computer
virus. You need a special program to check for viruses. Ask
your dealer to help you.

Getting Started

Setting up your computer

Important information on your computer’s cooling fan
Your computer may have a CPU cooling fan that cools the CPU by
drawing outside air into the computer.
Always make sure your computer and AC adaptor have adequate
ventilation and are protected from overheating when the power is turned
on or when an AC adaptor is connected to a power outlet (even if your
computer is in Sleep mode). In this condition, observe the following:
❖
❖
❖
❖

Never cover your computer or AC adaptor with any object.
Never place your computer or AC adaptor near a heat source,
such as an electric blanket or heater.
Never cover or block the air vents including those located at the
base of the computer.
Always operate your computer on a hard flat surface. Using your
computer on a carpet or other soft material can block the vents
located at the base of the computer.

Overheating your computer or AC adaptor could cause system
failure, computer or AC adaptor damage or a fire, possibly resulting
in serious injury.
Read the “Provide adequate ventilation” section in the “Instruction
Manual for Safety and Comfort” that is shipped with your
computer.
NOTE

The cooling fan location will vary depending on the computer.

Setting up your computer
TECHNICAL NOTE: You must complete all setup steps up to and
including “Setting up your software” on page 43 before adding
external or internal components to your computer. These
components include, but are not limited to, a mouse, keyboard,
printer, memory, and ExpressCards®.
Your computer contains a rechargeable main battery that needs to
be charged before you can use it.
To use external power or to charge the battery you must attach the
AC adaptor. See “Connecting to a power source” on page 45.

Getting Started

Setting up your computer
NOTE

Please handle your computer carefully to avoid scratching or damaging
the surface.

Setting up your software
When you turn on the computer for the first time, do not turn off the
power again until the operating system has loaded completely.

NOTE

The names of windows displayed, and the order in which windows
appear, may vary according to your software setup choices.

The first time you turn on your computer, the Setup Wizard guides
you through steps to set up your software.
1

From the Welcome screen click Next to enter the Setup
Wizard.

Confirm acceptance of Microsoft’s End User License
Agreement and click Next.

Enter your desired user name and password, choose a picture to
be associated with your user account, and then click Next.

Enter the computer name and choose your background and
then click Next.

Click the appropriate option from the Help Protect Windows
Automatically screen.

Follow the remaining screen prompts to complete the setup
process.

Click Start when the Thank You message appears.
The Windows® operating system checks the system’s
performance, and then may restart your computer.

Getting Started

Registering your computer with Toshiba

Registering your computer with Toshiba
Product registration is strongly recommended, and allows Toshiba
to send you periodic updates, announcements, and special offers
applicable to your product. Product registration can be completed
during the initial start up process of your computer. If you decide
not to register at that time, you can either double-click the Toshiba
Registration icon on your desktop or go to the Toshiba Web site at
www.register.toshiba.com at a later time. Failure to complete
Product Registration will not diminish Customer rights under the
Toshiba limited Warranty.
NOTE

To register online, you must be connected to the Internet.

Adding optional external devices
NOTE

Before adding external devices or memory, Toshiba recommends
setting up your software. See “Setting up your software” on page 43.

After starting your computer for the first time you may want to:
❖

Add more memory (see “Adding memory (optional)” on
page 50)

❖

Connect a mouse (see “Using a mouse” on page 72)

❖

Connect a full-size keyboard (see “Using an external
keyboard” on page 72)

❖

Connect an external monitor (see “Using external display
devices” on page 70)

❖

Connect a local printer (see “Connecting a printer” on page 73)

❖

Connect an optional external disk drive (see “Connecting an
optional external diskette drive” on page 74)

❖

Install ExpressCards® (see “Using an ExpressCard®” on
page 134)

Getting Started

Connecting to a power source

Connecting to a power source
Your computer requires power to operate. Use the power cord/cable
and AC adaptor to connect the computer to a live electrical outlet,
or to charge the computer’s battery.
Never pull on a power cord/cable to remove a plug from a socket. Always
grasp the plug directly. Failure to follow this instruction may damage the
cord/cable, and/or result in a fire or electric shock, possibly resulting in
serious injury.

Always confirm that the power plug (and extension cable plug if used) has
been fully inserted into the socket, to ensure a secure electrical connection.
Failure to do so may result in a fire or electric shock, possibly resulting in
serious injury.
Be careful if you use a multiple connector. An overload on one socket
could cause a fire or electric shock, possibly resulting in serious
injury.

Always use the TOSHIBA AC adaptor that was provided with your
computer and the TOSHIBA Battery Charger (that may have been provided
with your computer), or use AC adaptors and battery chargers specified by
TOSHIBA to avoid any risk of fire or other damage to the computer. Use of
an incompatible AC adaptor or Battery Charger could cause fire or damage
to the computer possibly resulting in serious injury. TOSHIBA assumes no
liability for any damage caused by use of an incompatible adaptor or
charger.

Power cord/cable

AC adaptor

AC adaptor cord

(Sample Illustration) Power cord/cable and AC adaptor

Getting Started

Connecting to a power source
To connect AC power to the computer:
1

Connect the power cord/cable to the AC adaptor.

(Sample Illustration) Connecting the power cord/cable to the AC
adaptor
Handling the cord on this product will expose you to lead, a
chemical known to the State of California to cause birth defects or
other reproductive harm. Wash hands after handling.
_

Plug the AC adaptor cord into the DC-IN on the side of the
computer.

(Sample Illustration) Connecting the AC adaptor cord to the
computer
3

Connect the power cord/cable to a live electrical outlet.
The AC power light on the indicator panel glows blue.
Never attempt to connect or disconnect a power plug with wet hands.
Failure to follow this instruction could result in an electric shock,
possibly resulting in serious injury.

Getting Started

Charging the main battery

The computer’s main battery light gives you an indication of
the main battery’s current charge:

NOTE

❖

Glows amber while the main battery is being charged
(AC adaptor connected)

❖

Glows blue when the main battery is fully charged

❖

Is unlit when the main battery has discharged, the battery
is not charging, or the AC adaptor is not plugged into the
computer or AC outlet

❖

Flashes amber when the main battery charge is low and it
is time to recharge the main battery or plug in the AC
adaptor
If the AC power light flashes amber during charging, either the main
battery is malfunctioning, or it is not receiving correct input from the
AC power supply.
Disconnect the AC power cord/cable and remove the main battery
pack. See “Changing the main battery” on page 117 for information
on replacing the main battery.

Charging the main battery
Your computer came with its battery already installed. Before using
the battery to power the computer, you must charge the battery.
To charge the battery, leave the computer plugged into an AC power
source with the computer turned off until the battery light glows
blue. After that, the battery will be completely charged and ready to
power the computer.
Once the battery is charged for the first time, avoid leaving the
computer plugged in and turned off for more than a few hours at a
time. Continuing to charge a fully charged battery can damage the
battery.

TECHNICAL NOTE: The recharging of the battery cannot occur when
your computer is using all of the power provided by the AC adaptor
to run applications, features, and devices. Your computer’s Power
Options utility can be used to select a power level setting that
reduces the power required for system operation and will allow the
battery to recharge.

Getting Started

Using the computer for the first time

NOTE

Battery life and charge time may vary depending on the applications,
power management settings, and features used.

Using the computer for the first time
The computer is now ready for you to turn it on and begin using it.

Opening the display panel
1

Facing the front of the computer, locate the center of the
display panel.

Slide the display latch to the right.

Gently raise the panel.

Adjust the display to a comfortable viewing angle.

(Sample Illustration) Opening the display panel
NOTE

When opening or closing the display panel, place one hand on the
palm rest to hold the computer in place and use the other hand to
slowly open or close the display panel.

To avoid damaging the display panel, do not force it beyond the point
where it moves easily and never lift the computer by the display
panel.
Do not press or push on the display panel and be careful to remove
any pens or other objects from the keyboard area before closing the
display panel.

Getting Started

Using the computer for the first time

Small bright dots may appear on your screen display when you turn
on your computer. Your display contains an extremely large number
of thin-film transistors (TFT) and is manufactured using highprecision technology. Any small bright dots that may appear on
your display are an intrinsic characteristic of the TFT
manufacturing technology. Over a period of time, and depending on
the usage of the computer, the brightness of the screen will
deteriorate. This is also an intrinsic characteristic of the screen
technology. When the computer is operated on battery power, the
screen will dim and you may not be able to increase the brightness
of the screen while on battery power.

Your computer’s features and specifications
Certain notebook chassis are designed to accommodate all possible
configurations for an entire product Series. Your select model may
not have all the features and specifications corresponding to all of
the icons or switches shown on the notebook chassis, unless you
have selected all those features.
This information applies to all the features and icons described in
this guide.
Below are examples of some of the many possible icons used on
your computer:

(Sample Illustration) System icons

Turning on the power
To turn on the computer:
1

Make sure any external devices (such as the AC adaptor, if you
plan to use AC power rather than battery power) are properly
connected and ready.

Check to ensure that all optical drives are empty.

Getting Started

Adding memory (optional)
3

Press and release the power button. The on/off light glows blue.

(Sample Illustration) Turning on the power
The preinstalled operating system will load automatically.
When you turn on the computer for the first time, do not turn off the
power again until the operating system has loaded completely.

Adding memory (optional)
HINT: To purchase additional memory modules, see the accessories
information packaged with your system or visit
accessories.toshiba.com.
Your computer comes with enough memory to run most of today’s
popular applications. You may want to increase the computer’s
memory if you use complex software or process large amounts of
data.
NOTE

Before adding external devices or memory, Toshiba recommends
setting up your software. See “Setting up your software” on page 43.

Getting Started

Adding memory (optional)

Installing a memory module
Memory modules can be installed in the memory module slots on
the base of the computer. You will need a small Phillips screwdriver
for this procedure.
If the computer has been running recently, the memory module may
be hot. The surrounding area may also be hot. Allow the module to
cool to room temperature before replacing it. Avoid touching the
cover, the module, and the surrounding area before they have cooled.
Failure to follow these directions could result in minor bodily injury.

To avoid damaging the computer’s screws, use a small Phillips
screwdriver that is in good condition.

Installing a memory module with the computer’s power on may
damage the computer, the module, or both.
The computer has two memory slots—Slot A and Slot B. You can
install one or two memory modules.
Before you install or remove a memory module, turn off the computer
using the Start menu. If you install or remove a memory module
while the computer is in Sleep or Hibernation mode, data will be lost.

NOTE

For this model Slot A is the top slot. Slot B is the bottom slot. If only one
memory module is to be installed, it must be installed in slot A.

Getting Started

Adding memory (optional)
If the computer is on, begin at step 1; otherwise, skip to step 3.
1

Click Start, and then click the arrow next to the lock button in
the lower-right corner of the Start menu.
The Shut Down menu appears.

Start

Arrow

Shut Down Menu

(Sample Image) Shut Down menu
2

Click Shut Down.
The operating system turns off the computer.

Unplug and remove any cables connected to the computer,
including the AC adaptor.

Remove the main battery. For information on removing the
main battery, see “Removing the battery from the computer”
on page 117.

Close the display panel and turn the computer upside down to
locate the memory module slot cover.

Memory module slot cover*

Front of computer
*Location may vary

(Sample Illustration) Locating the memory module slot cover

Getting Started

Adding memory (optional)
6

Using a small Phillips screwdriver, loosen the screw(s) that
secure(s) the memory module slot cover.

Front of computer

(Sample Illustration) Removing the memory module slot cover
7

Remove the memory module slot cover.

Place the screw(s) and the cover in a safe place so that you can
retrieve them later.
Static electricity can damage the memory module. Before you handle
the module, touch a grounded metal surface to discharge any static
electricity you may have built up.

Avoid touching the connector on the memory module or on the
computer. Grease or dust on the connector may cause memory
access problems.
9

Carefully remove the new memory module from its antistatic
packaging, without touching its connector.

10 Locate an empty memory module slot on the underside of the
computer.
NOTE

If no memory slot is available, you must remove a module by
performing steps 2-3 of “Removing a memory module” on page 56.

Getting Started

Adding memory (optional)

NOTE

If your system has the memory modules stacked on top of one
another, you must remove the top module first before
removing/installing the bottom module.

NOTE

For this model Slot A is the top slot. Slot B is the bottom slot. If only one
memory module is to be installed, it must be installed in slot A.

11 Pick up the memory module by its sides, avoiding any contact
with its connector. Position the module toward the socket,
aligning the connector’s notch with the matching key in the
socket.

notch
latch
connector
latch
key

(Sample Illustration) Aligning the memory module with the socket
12 Firmly press the memory module into the memory slot’s socket
at approximately a 30-degree angle (to the horizontal surface
of the computer).

(Sample Illustration) Inserting the memory module into the socket

Getting Started

Adding memory (optional)

13 Once the module’s connector is fully inserted into the socket,
press downward on the top edge of the module to seat the
module into the latches at the sides of the socket. These latches
should “snap” into place securely with the corresponding
cutouts in the side of the module. If the latches and cutouts do
not line up correctly, repeat steps 12-13.

latch

(Sample Illustration) Pressing down on the memory module
Do not force the memory module into position. The memory
module should be completely inserted into the socket and level
when secured in place.

Slot B
Slot A

(Sample Illustration) Inserting the memory module into the slot
NOTE

For this model Slot A is the top slot. Slot B is the bottom slot. If only one
memory module is to be installed, it must be installed in slot A.

Getting Started

Adding memory (optional)
14 Replace the memory module slot cover and secure it using the
screw(s).
15 Re-insert the main battery. For more information on inserting
the main battery, see “Inserting a charged battery” on page 119.
16 Turn the computer right side up.
17 Reconnect the cables.
18 Restart the computer.
TECHNICAL NOTE: You must have at least one memory module
installed for the computer to work.
You can now continue setting up the computer. When the operating
system has loaded, you can verify that the computer has recognized
the additional memory module.
If you are adding extra memory after setting up the computer, verify
that the computer has recognized it correctly as described in
“Checking total memory” on page 58.

Removing a memory module
If you need to remove a memory module:
1

Complete steps 1–8 in “Installing a memory module” on
page 51 to shut down the computer and open the memory
module slot cover.
Do not try to remove a memory module with the computer turned on.
You can damage the computer and the memory module.
Do not remove the memory module while the computer is in Sleep or
Hibernation mode. The computer could hang up the next time you
turn it on and data in memory will be lost. In either of the above
cases, the Sleep configuration will not be saved.

Getting Started

Adding memory (optional)
NOTE

The following screen may appear when you turn on the power:

If “Start Windows® Normally” is highlighted, then press Enter.
If one of the Safe Mode options is highlighted, it is best to press
Enter to go into Safe Mode, then shut down and restart the system, at

which time Windows® should boot back up normally.
When Safe Mode is suggested, this could be a sign that you may
need to scan your hard drive for errors or defragment the drive. If so,
consult Windows® Help and Support.
2

Pull the latches away from the memory module.
The memory module pops up slightly.

NOTE

If your system has the memory modules stacked on top of one
another, you must remove the top module first before
removing/installing the bottom module.

Getting Started

Adding memory (optional)
3

Gently lift the memory module to a 30-degree angle and slide it
out of the slot.
Slot B
Slot A

Front of computer

(Sample Illustration) Removing the memory module
4
5
6
7
8

Replace the memory module slot cover and secure it using the
screw(s).
Re-insert the main battery. For more information on inserting
the main battery, see “Inserting a charged battery” on page 119.
Turn the computer right side up.
Reconnect the cables.
Restart the computer.
TECHNICAL NOTE: You must have at least one memory module
installed for the computer to work.

Checking total memory
When you add or remove a memory module, you can check that the
computer has recognized the change. To do this:
1

Click Start, Control Panel, and then System.
The System window appears.
2 The total memory is displayed below the System heading
under Memory (RAM).
If the computer does not recognize the memory configuration, turn
off the computer and remove the memory module slot cover
(complete steps 1-8 in “Installing a memory module” on page 51),
and then check that the module is inserted completely into the
socket and lined up squarely with the socket latches.

Getting Started

Hard Drive Recovery Utilities
NOTE

From time to time, Windows® will display a pop-up that says,
“Windows® needs your permission to continue.” This is a security
feature to prevent programs or people from doing things on your
computer without your permission. If you were trying to perform the
action, click Continue; otherwise, click Cancel. If unsure, cancel and
try again.

Hard Drive Recovery Utilities
(Available on certain models)
Your computer has been configured with a hard disk partition to
allow you to recover your hard disk drive or reinstall selected
applications and software features or utilities.
NOTE

It is strongly recommended that you create recovery CDs/DVDs
before using your system. For more information on creating
Recovery media see “Creating Recovery CDs/DVDs” on page 59.

Using the HDD Recovery, you can:
❖

Create Hard Drive Recovery CDs or DVDs using a writable
drive.

❖

Recover your hard disk drive to the factory-set default.

❖

Recover just your C: drive, leaving any other partitions you
may have created intact, for example, a D: drive.

❖

Recover your hard disk drive to the factory-set default without
the HDD Recovery partition.

❖

Reinstall drivers and applications which were bundled with
your computer.

Creating Recovery CDs/DVDs
Depending on your system configuration, you may be able to copy
the hard drive recovery to CD or DVD which gives you the ability
to recover your hard disk drive and recover your system if the hard
drive recovery partition has been deleted or the hard disk has been
replaced on your computer.

Getting Started

Hard Drive Recovery Utilities

NOTE

The system will prompt you to insert the appropriate number of blank
CDs or DVDs to copy the hard drive recovery. If your optical disc drive
is not writable, contact Toshiba Customer Support to obtain the
Recovery media for your system.
The Toshiba Global Support Centre in the United States is
(800) 457-7777, outside the United States it is (949) 859-4273.

To create recovery CDs/DVDs:
1

Double-click the Recovery Disc Creator icon on the
Windows® desktop. You can also launch the application by
clicking Start, All Programs, and then Recovery Disc
Creator.

Select CD or DVD (to create Recovery media on CDs or DVDs).

(Sample Image) Recovery Disc Creator screen
3

Select the items you want to copy by clicking the check box
next to the item’s Name—recovery files, applications (original
bundled drivers and applications), or both the recovery files
and applications.

Click Create.

Insert the first blank CD or DVD into your writable optical
drive when prompted.

Follow the on-screen prompts for completing the copy process.

For more information on using the Recovery media you have
created with the preceding steps see “Hard Disk Drive Recovery
using the Recovery media” on page 65.

Getting Started

Hard Drive Recovery Utilities

Hard Disk Drive Recovery options
The following are the available hard disk drive recovery options:
❖

Hard Disk Drive Recovery using the recovery partition

❖

Recovering the original factory image (recommended recovery
method)

❖

Erasing the hard disk

❖

Recovering the C: partition of the HDD without changing the
current partition size

❖

Recovering the C: partition with a user specified size

❖

Hard Disk Drive Recovery using the Recovery media

❖

Checking the HDD operating status

Hard Disk Drive Recovery using the recovery partition
You have the options of recovering your system using the Hard
Drive Recovery partition to the factory-set default, or recovering
just your C: drive and leaving other partitions (for example, a D:
drive) intact, or changing the size of your C: drive and then
recovering it.
To recover your hard disk drive using the utilities stored on your
computer’s HDD:
1

Make sure the computer is turned off.

Press and hold the 0 (zero) key on your keyboard while
powering on the computer. When the computer powers on, the
Toshiba Recovery Wizard screen displays.

(Sample Image) Toshiba Recovery Wizard screen

Getting Started

Hard Drive Recovery Utilities
3

Select one of the options, and then click Next. The options are:
❖

Recovery of Factory Default Software

❖

Erase the hard disk

Recovering the original factory image (recommended
recovery method)
Recovering a hard disk drive to its out of box state deletes all partitions
on the hard disk drive and your information will be lost. Be sure to save
your work to external media first.
1

On the Toshiba Recovery Wizard screen, select Recovery of
Factory Default Software, and then click Next.
The Recovery of Factory Default Software screen appears.

(Sample Image) Recovery of Factory Default Software screen
2

Select Recover to out-of-box-state, and then click Next.
A confirmation message displays reminding you that all data
will be lost during the recovery process. Be sure to save your
work to external media before proceeding.

Click Next to begin the recovery.
Once complete, a message displays that the HDD has been
recovered.

Press any key on the keyboard to restart the computer.

Getting Started

Hard Drive Recovery Utilities

Erasing the hard disk
The Recovery Wizard allows you to delete all data and partitions
from the hard disk.
To delete the data and partitions from your hard disk:
1

On the Toshiba Recovery Wizard screen, select Erase the
hard disk, and then click Next.

The next screen lists the two methods you can choose:
❖

Delete all data and partitions from the hard disk—This
option deletes all of the data on the hard disk without
overwriting the HDD.

❖

Delete all partitions and overwrite all sectors on the
hard disk—This option deletes all data, then overwrites
the entire HDD for security purposes. This may take
several hours, depending on the size of your HDD.

(Sample Image) Erase the hard disk screen
3

Select the desired method, and then click Next.
A confirmation message displays reminding you that all data
will be lost. Be sure you have saved your work to external
media before proceeding.

Click Next to begin deleting the HDD.
When the process is completed, a message displays informing
you that the HDD has been deleted.

Press any key on the keyboard to restart the computer.

Getting Started

Hard Drive Recovery Utilities

Recovering the C: partition of the HDD without changing the
current partition size
Recovering the C: drive to its factory default setting reformats your
drive and your information on the recovered drive will be lost. Be
sure to save your work to external media first. If you have created
other partitions (for example, a D: drive) those partitions and any
information on them will not be affected and will remain intact.
To recover only your C: drive:
1

On the Toshiba Recovery Wizard Screen, select Recovery of
Factory Default Software, and then click Next.

Select Recover without changing the hard drive partitions.
A confirmation message appears, reminding you that all
information on the C: drive will be lost during the recovery
process. Be sure you have saved your work to external media
before proceeding.

Click Next to begin the restoration.
Once complete, a message displays that the HDD has been
recovered.

Press any key on your keyboard to restart the computer.

Recovering the C: partition with a user specified size
Resizing and recovering your C: drive to its factory default setting
reformats all partitions on the HDD (for example, if you created a D:
drive, it will be deleted during the recovery process) and your
information will be lost. Be sure to save your work to external media
first.
To resize and recover your C: drive:
1

On the Toshiba Recovery Wizard screen, select Recovery of
Factory Default Software, and then click Next.

Select Recover to a custom size partition.

Specify the size of the C: drive. Click the up/down arrows to
increase/decrease the C: drive size in 1 GB increments.

Getting Started

Hard Drive Recovery Utilities
NOTE

The size of the C: drive will display on the progress bar as you make
your selections.

Click Next to begin the restoration. Once complete, a message
displays that the HDD has been recovered.

Press any key on your keyboard to restart the computer.

Hard Disk Drive Recovery using the Recovery media
If you need to recover your computer to its default factory state, you
can rebuild the system using your Hard Drive Recovery Utilities.
To recover your hard disk drive using the utilities burned to CDs or
DVDs (refer to “Creating Recovery CDs/DVDs” on page 59):
1

Insert the first recovery CD or DVD into your optical drive and
power on the computer.

When the initial screen displays, press F12.
The boot menu appears.

Using the arrow keys, select the CD/DVD option and press
Enter. The system will boot up to the Toshiba Recovery Wizard
screen.

Please refer to “Hard Disk Drive Recovery options” on
page 61, to explain the available recovery options.

(Sample Image) Toshiba HDD Recovery Utility screen

Getting Started

Using the Dual Mode Pad

Checking the HDD operating status
After restoring your hard disk drive, you can check its status as
follows:
1

Click Start.

Right-click My Computer.

Select Manage.

Click Disk Management.

Highlight the hard disk drive in the Volume list to display its
status in the lower portion of the screen.

Installing drivers and applications
(Available on certain models)
The Toshiba Application Installer (available on certain models)
allows you to reinstall the drivers and applications that were
originally bundled with your computer.
To reinstall drivers and applications:
1

Double-click the Toshiba Application Installer icon on the
Windows® desktop.

Click Next.

Click the item(s) you want to install.

Click Install.

Follow the on-screen prompts to complete the installation
process.

Using the Dual Mode Pad
(Available on certain models)

Using Dual Mode
The Dual Mode feature allows you to switch between Cursor Mode
(the default mode) and Button Mode.
In Button Mode, you can use the virtual buttons on the Dual Mode
Pad which provide convenient shortcuts to frequently used
applications. You can also use the volume control bar to adjust the
system volume quickly and easily.

Getting Started

Using the Dual Mode Pad

Using the Virtual Buttons
The Dual Mode Pad has six virtual buttons and a volume control
bar. Each virtual button can be configured to start an application.
The volume control bar is used to adjust the system volume level.
Virtual
buttons

Mode switch
button

Volume
control
bar
Virtual
buttons

(Sample Illustration) Virtual buttons on the Dual Mode Pad
NOTE

Activating the Dual Mode Pad will deactivate an external mouse.

The virtual buttons at the top of the Dual Mode Pad have the
following default settings:
❖

Left button: Opens the assigned email application

❖

Middle button: Opens the ConfigFree utility (see the Toshiba
online Help for more information)

❖

Right button: Opens the Windows® Photo Gallery

The other three virtual buttons have no default settings. You must
configure these buttons in the Mouse Properties dialog box before
they can be used.
In order to use the virtual buttons you must first enable Dual Mode
in the Mouse Properties dialog box. After that, you can use the
virtual buttons as follows:
1

Tap the mode switch button to enable the virtual buttons.

Tap the virtual button assigned to the application you wish to
launch, or slide your finger on the volume control bar to adjust
the volume to the desired level.

When the operation is complete, the Dual Mode Pad
automatically disables the virtual buttons.

The virtual buttons cannot be used until the mode switch button is
tapped again.

Getting Started

Using the Dual Mode Pad
The virtual buttons and Dual Mode can be enabled or changed in
the Mouse Properties dialog box.

Enabling Dual Mode
To enable Dual Mode:
1

Click Start, and then Control Panel.
The Control Panel window appears.

Click Mouse.
The Mouse Properties window appears.

Click the Device Settings tab, and then Settings.
The Properties for Synaptics LuxPad window appears.

In the left side of the window, select Tapping.

Select Dual Mode.

Select Switch to Button Mode by tapping in the upper-right
corner.

NOTE

To force the Dual Mode Pad to use Button Mode only whenever an external
pointing device such as a mouse is plugged in, select Always in Button
Mode when an external device is plugged in.

Configuring virtual buttons
The virtual buttons at the top of the Dual Mode Pad are preconfigured for the Email, ConfigFree, and Print functions. You can
assign different functions to these buttons if you wish.
The virtual buttons on the bottom of the Dual Mode Pad (buttons 4,
5, and 6 in the Properties for Synaptics LuxPad window) are
unassigned by default. In order to use one of these buttons, you
must first configure that button so that it is associated with a
function.
To configure a virtual button:
1

Perform steps 1-6 in “Enabling Dual Mode” on page 68.

Select the virtual button you wish to configure.

Select the desired options, and then click OK.

Click OK.

Click OK to close the Mouse Properties window.

Getting Started

Using the TouchPad™

Using the TouchPad™
The TouchPad™, the small, rectangular area located in front of the
keyboard, is sensitive to touch and enables you to move the cursor
with the stroke of a finger. Simply move your finger on the
TouchPad in the direction you would like to move the cursor:
❖

To move the cursor to the top of the page, push your finger
forward on the TouchPad.

❖

To move the cursor to the bottom of the page, drag your finger
toward yourself.

❖

To move the cursor to the right side of the page, slide your
finger across the TouchPad from left to right.

❖

To move it to the left side, slide your finger from right to left.

NOTE

Because the TouchPad is much smaller than the display screen,
moving your cursor across the screen often means having to move
your finger several times across the TouchPad in the preferred
direction.

Once you have positioned your cursor, you can click it into place by
either double-tapping the TouchPad or clicking the control buttons.

Scrolling with the TouchPad™
There are two active regions on the TouchPad™ that allow you to
scroll as you would with any wheel device on a mouse or trackball.
To scroll vertically, run your finger up or down along the right edge
of the TouchPad. To scroll horizontally, run your finger along the
bottom edge of the TouchPad. This feature can be disabled or
changed in the Mouse Properties dialog box.

Control buttons
When a step instructs you to click or choose an item, move the
cursor to the item, then press and release the primary (left-hand)
button. To double-click, press the primary button twice in rapid
succession. The primary button usually corresponds to the left
mouse button.
The function of the secondary (right-hand) button depends on the
program you are using. It usually corresponds to the right mouse
button (“right-clicking”). Check your program’s documentation to
determine whether it uses the right mouse button.

Getting Started

Using external display devices

Disabling or enabling the TouchPad™
The TouchPad™ is enabled by default. To change the enable/disable
TouchPad setting, press Fn + F9. This hot key enables/disables the
TouchPad. For more information, see “Disabling or enabling the
TouchPad™” on page 214.

Using external display devices
Your computer comes with a built-in display, but you can also
connect an external display device to an available video port, as
follows:
❖

An external monitor or projector via the RGB (monitor) port

❖

A TV, VCR, or DVD recorder via the S-video (TV-out) port*

❖

An HDMI-compatible television or VCR/DVD player via the
HDMI Out port*

*(Available on certain models)
Before connecting an external monitor or video projector, configure
your computer for the type of device you are connecting. To do this,
refer to the documentation for your operating system and devices.
You cannot connect both the S-video Out port and the HDMI Out
port to the same device at the same time.

Connecting an external monitor or projector
You can easily attach an external monitor or projector to your
computer if you need a larger screen. To do this:
1

Connect the monitor’s video cable to the RGB (monitor) port
on the side of the computer.

Connect the device’s power cable to a live electrical outlet.

Turn on the external device.
Your computer will automatically detect the external display
device and activate a screen with display options.

Select the settings you desire and click Apply.

Click OK.

Getting Started

Using external display devices

Connecting an HDMI-compatible television or VCR/DVD
player
(Available on certain models)
To connect an HDMI-compatible television or VCR/DVD player to
the computer:
1

Connect one end of an HDMI cable (not included with your
computer) to the HDMI Out port on the side of your computer,
and then connect the other end of the cable to your television.
Refer to the manual that came with the television for more
information.
Your computer will automatically detect the external display
device and activate a screen with display options. Choose the
settings you desire and click Apply. Then click OK.

Directing the display output when you turn on the computer
Once you have connected an external display device, you can
choose to use the internal display only, the external device only, or
both simultaneously.
NOTE

Some modes are only available with the appropriate device attached
and turned on.

The quickest way to change the display output settings is to use the
display hot key (Fn + F5):
1

Press Fn and F5 simultaneously.

While holding down Fn, press F5 repeatedly until the setting
you want takes effect. Briefly pause each time you press the F5
key to allow time for the display to change.
This hot key cycles through the settings in the following order
(the last two options are available if an external monitor is
connected):
❖

Built-in display only

❖

Built-in display and external monitor simultaneously

❖

External monitor only

❖

Built-in display and TV (or other external video device)
simultaneously

Getting Started

Using an external keyboard
❖

TV (or other external video device) only

❖

Built-in display and external monitor (extended desktop)

❖

Built-in display and TV (extended desktop)

(Sample Image) Display options window
3

Release the Fn key.

Adjusting the quality of the external display
To obtain the best picture quality from your television (or other
video display device), you may need to adjust the video settings.
See the video device documentation for additional configuration
steps.

Using an external keyboard
If you prefer to use a full-size keyboard, you can attach one to your
computer. The computer’s USB ports support any USB-compatible
keyboard.

Using a mouse
You may want to use a mouse instead of the computer’s built-in
TouchPad. You can use a USB-compatible mouse.

Getting Started

Connecting a printer

Connecting a printer
NOTE

Your printer documentation may require you to install the printer
software before physically connecting the printer to your computer. If
you do not install the software as instructed by the printer
manufacturer, the printer may not function correctly.
Read the documentation that came with your printer. Follow the
manufacturer’s instructions when connecting a printer.

You can connect a USB-compatible printer to your computer
through the USB ports. To determine if the printer is USBcompatible, check its documentation.
To make the connection, you need a suitable USB cable which may
come with your printer. If a USB cable was not included with your
printer, you can purchase one from a computer or electronics store.
If your printer supports Plug and Play, your computer may
automatically recognize the printer; the printer is then ready for use.
Refer to your printer documentation for further instructions.
TECHNICAL NOTE: To determine if your printer supports Plug and
Play, check its documentation.
If your printer does not support Plug and Play, you can set up the
printer as described in “Setting up a printer” on page 73.
To connect a printer to your computer:
1

Connect the printer cable to the printer and then connect the
other end to one of the computer’s USB ports.

Plug the printer’s power cable into a live AC outlet.

Setting up a printer
NOTE

Some printers require a specific installation process. Refer to your
printer installation guide for instructions before completing the
following procedure.

If your printer does not support Plug and Play, follow these steps to
set it up for the first time. You only need to set up the printer once.

Getting Started

Connecting an optional external diskette drive
1

Click Start, Control Panel, Hardware and Sound, and then
under Printers, click Add a printer.
The Add Printer Wizard appears.

(Sample Image) Add Printer Wizard
2

Follow the on-screen instructions to set up your printer.

Connecting an optional external diskette drive
Some operations, such as creating a password service diskette,
require a diskette drive designed for use with 3.5-inch diskettes.

(Sample Illustration) Optional external USB diskette drive

Getting Started

Turning off the computer

To connect an optional external USB diskette drive, connect the
cable to one of the computer’s USB ports.

(Sample Illustration) Connecting an optional external USB diskette
drive

Turning off the computer
Pressing the power button before shutting down the Windows®
operating system could cause you to lose your work. Make sure the
system indicator panel’s disk light and the drive-in-use light are off.
If you turn off the power while a disk/disc is being accessed, you
may lose data or damage the disk/disc and/or drive.
It is a good idea to turn off your computer when you are not using it
for a while.
If you are using the computer for the first time, leave the computer
plugged into a power source (even though the computer is off) to
fully charge the main battery.

Options for turning off the computer
Depending on the operating system installed, you have more than
one option available for turning off the computer: Shut Down,
Hibernate, and Sleep. Each option has its advantages.
❖

Use the Shut Down or Hibernate command if you will not be
using the computer for several days or if you must turn off your
computer.
You must turn off your computer in order to upgrade your
computer’s internal hardware (such as memory).

Getting Started

Turning off the computer
TECHNICAL NOTE: Before using the Shut Down option to turn off
your computer, save your files and make sure all disk/disc activity
lights are off.
If you change your mind and decide to continue working after all,
wait a few seconds before turning the computer on again.
❖

Use the Sleep command to save your work, system settings,
and current state of the desktop to memory, so that when you
turn on the computer again, you will quickly and automatically
return to where you left off.

Hibernation mode
Hibernation mode shuts the computer down completely, but it first
saves the current state of the computer to hard disk. Since
Hibernation mode does not require power to maintain the saved
information, system settings are retained indefinitely.
Factors to consider when choosing Hibernation:
❖

While in Hibernation mode, the computer uses no main battery
power.

❖

Because the state of the system is stored to hard disk, no data is
lost if the main battery discharges.

❖

Restarting from Hibernation takes less time and consumes less
main battery power than restarting after turning off the
computer using the Shut down command.

❖

Restarting from Hibernation takes a little more time and
consumes more main battery power than restarting from Sleep.

❖

When starting up again, the computer returns to the state in
which you left it, including all open programs and files you
were using.

For information on how to use and configure Hibernation mode see
“Using and configuring Hibernation mode” on page 80.

Getting Started

Turning off the computer

Sleep mode
The Sleep command places the computer into a power-saving
mode. Sleep saves the current state of the computer to memory so
that, when you restart the computer, you can continue working from
where you left off.
NOTE

After your computer sleeps for an extended period of time, the
Windows® operating system may save any open documents and
programs to your hard disk, and then shuts down the computer.

Factors to consider when choosing Sleep:
❖

While in Sleep mode, the computer uses some main battery
power.

❖

Because the state of the system is stored in memory, you will
lose data if the main battery discharges while the computer is
in Sleep mode.

❖

Restarting from Sleep takes less time and consumes less main
battery power than restarting after turning off the computer
using the Hibernation or Shut down commands.

❖

When starting up again, the computer returns to the mode in
which you left it, including all open programs and files you
were using.

❖

If the battery charge becomes critically low, the computer will
try to enter Hibernation mode.
If you power down using the Sleep command and the main battery
discharges fully, your unsaved information will be lost. Be sure to
save your work first.

For information on using Sleep, see “Using and configuring Sleep
mode” on page 83.

Getting Started

Turning off the computer

Using the Shut Down command
The Shut down command completely shuts down the computer
without saving your work or the current state of the computer. This
command closes all open programs, shuts down the operating
system, and then turns off your computer.
Use the following steps to turn off your computer using the Shut
Down command:
1

Click Start, and then click the arrow next to the Lock button in
the lower-right part of the Start menu.
The Shut Down menu appears.

Start

Arrow
Shut Down Menu

(Sample Image) Shut Down menu
2

Click Shut Down.
The computer closes all open programs, shuts down the
operating system, and then turns off.

Turning off the computer more quickly
You can also turn off the computer by pressing the power button.
To use this method, you first need to activate it using the Power
Options feature. By default, pressing your computer’s power button
puts the computer into Sleep mode.
1

Click Start, Control Panel, System and Maintenance, and
then Power Options.
The Power Options window appears.

Click Change plan settings under the power plan to be
customized.
The Edit Plan Settings window appears.

Getting Started

Turning off the computer
3

Click Change advanced power settings.
The Advanced settings tab of the Power Options window
appears.

(Sample Image) Advanced settings tab of Power Options screen
4

Click Power buttons and lid to display the actions that you
can configure.

Select the options you want from the drop-down lists.

NOTE

These options can be set separately for how they operate while the
computer is running on battery power or while connected to AC
power.
❖

Lid close action
Set this option to Shut down if you want the computer to
shut down when you close the display panel.

❖

Power button action
Set this option to Shut down if you want the computer to
shut down when you press the power button.

❖

Start menu power button
Set this option to Shut down if you want the computer to
shut down when you click the power button in the Start
menu.

Getting Started

Turning off the computer
6

Click Apply.

Click OK.

Once the computer is configured, you can turn it off by either
pressing the power button or closing the display panel, depending
on the options set.

Restarting your computer
To start the computer up again, press the power button until the
on/off light glows blue..
If you turn off the computer by closing the display panel, you can
start it again by opening the display panel.

Using and configuring Hibernation mode
To turn off the computer using the Hibernation command:
1

Click Start, and then click the arrow next to the Lock button in
the lower-right part of the Start menu.
The Shut Down menu appears.

Start

Arrow
Shut Down Menu

(Sample Image) Shut Down menu
2

Click Hibernate.
The computer saves the state of all open programs and files,
turns off the display, and then turns off.

Getting Started

Turning off the computer

Configuring Hibernation mode options
You can place the computer into Hibernation mode by either
pressing the power button or closing the display panel. You can also
specify an amount of time after which the computer automatically
goes into Hibernation mode.
To use any of these methods, you first need to enable them using the
Power Options feature.
1

Click Start, Control Panel, System and Maintenance, and
then Power Options.
The Power Options window appears.

Click Change plan settings under the power plan to be
customized.
The Edit Plan Settings window appears.

Click Change advanced power settings.
The Advanced settings tab of the Power Options window
appears.

(Sample Image) Advanced settings tab of Power Options screen

Getting Started

Turning off the computer
4

Click Power buttons and lid to display the actions that you
can configure.

Select Hibernate for the options you want.

NOTE

These options can be set separately for how they operate while the
computer is running on battery power or while connected to AC
power.
❖

Lid close action
Set this option to Hibernate if you want the computer to
go into Hibernation mode when you close the display
panel.

❖

Power button action
Set this option to Hibernate if you want the computer to
go into Hibernation mode when you press the power
button.

❖

Start menu power button
Set this option to Hibernate if you want the computer to
go into Hibernation mode when you click the power
button in the Start menu.

Click Apply.

Click OK.

Once the computer is configured, you can place it into Hibernation
mode by either pressing the power button or closing the display
panel, depending on the Hibernation options set.

Starting again from Hibernation mode
To start up the computer from Hibernation mode, press the power
button until the on/off light glows blue. The computer returns to the
screen(s) you were using.
If you put the computer in Hibernation mode by closing the display
panel, you can start it again by opening the display panel.

Getting Started

Turning off the computer

Using and configuring Sleep mode
To turn off the computer using the Sleep command:
1

Click Start, and then click the arrow next to the Lock button in
the lower-right part of the Start menu.
The Shut Down menu appears.

Start

Arrow
Shut Down Menu

(Sample Image) Shut Down menu
2

Click Sleep.
The computer saves the status of all open programs and files to
the memory, turns off the display, and enters into a low-power
mode. The on/off light blinks amber indicating the computer is
in Sleep mode.

Configuring Sleep mode options
You can place the computer into Sleep mode by either pressing the
power button or closing the display panel. You can also specify an
amount of time after which the computer automatically goes into
Sleep mode.
To use any of these methods, you first need to enable them using the
Power Options feature.
1

Click Start, Control Panel, System and Maintenance, and
then Power Options.
The Power Options window appears.

Getting Started

Turning off the computer
2

Click Change plan settings under the power plan to be
customized.
The Edit Plan Settings window appears.

(Sample Image) Edit Plan Settings screen
3

To change the amount of time after which the computer enters
Sleep mode:
❖

Under Put the computer to sleep, select the desired
amount of time in both the On battery and Plugged in
categories.

❖

To disable the computer from automatically entering Sleep
mode, select Never.

Getting Started

Turning off the computer
4

Click Change advanced power settings.
The Advanced settings tab of the Power Options window
appears.

(Sample Image) Advanced settings tab of Power Options screen
5

Click Power buttons and lid to display the actions that you
can configure.

Select Sleep for the options you want.

NOTE

These options can be set separately for how they operate while the
computer is running on battery power or while connected to AC
power.
❖

Lid close action
Set this option to Sleep if you want the computer to go
into Sleep mode when you close the display panel.

❖

Power button action
Set this option to Sleep if you want the computer to go
into Sleep mode when you press the power button.

❖

Start menu power button
Set this option to Sleep if you want the computer to go
into Sleep mode when you click the power button in the
Start menu.

Click Apply.

Click OK.

Getting Started

Customizing your computer’s settings
Once the computer is configured, you can place it into Sleep mode
by either pressing the power button or closing the display panel,
depending on the Sleep options set.

Starting again from Sleep mode
To start up the computer from Sleep mode, press the power button
until the on/off light glows blue. The computer returns to the
screen(s) you were using.
If you place the computer in Sleep mode by closing the display
panel, you can start it again by opening the display panel.

Closing the display panel
After you have turned off the computer, close the display panel to
keep dust and dirt out of the computer.

Customizing your computer’s settings
There are several ways in which you can customize your computer
to suit your particular requirements. Refer to your operating system
documentation or Help and Support for details.
You may also wish to customize your power usage settings. For
more information, see “Power Plans” on page 115. There are
additional custom settings you can choose. See “Utilities” on
page 138.

Caring for your computer
This section gives tips on cleaning and moving your computer. For
information about taking care of your computer’s battery, see
“Taking care of your battery” on page 120.
NOTE

Please handle your computer carefully to avoid scratching or damaging
the surface.

Cleaning the computer
Keep liquids, including cleaning fluid, out of the computer’s
keyboard, speaker, and other openings. Never spray cleaner directly
onto the computer and/or display. Never use harsh or caustic
chemical products to clean the computer.
To keep your computer clean, gently wipe the display panel and
exterior case with a lightly dampened cloth.

Getting Started

Caring for your computer

Moving the computer
Before moving your computer, even across the room, make sure all
disk activity has ended (the drive indicator light stops glowing) and
all external peripheral cables are disconnected.
Do not pick up the computer by its display panel or by the back.
Doing so could damage the system.

Using a computer lock
You may want to secure your computer to a heavy object such as
your desk. The easiest way to do this is to purchase an optional
computer lock cable. For more information on purchasing a cable
lock, visit accessories.toshiba.com.

(Sample Illustration) Computer lock cable
To secure the computer:
1

Wrap the cable through or around some part of a heavy object.
Make sure there is no way for a potential thief to slip the cable
off the object.

Pass the locking end through the loop.

Insert the cable’s locking end into the security lock slot on your
computer, then engage the locking device.
The computer is now securely locked.

(Sample Illustration) Attaching security lock cable

Chapter 2

Learning the Basics
This chapter gives some computing tips and provides important
information about basic features.

Computing tips
❖

Save your work frequently.
Your work stays in the computer’s temporary memory until
you save it to the disk. If the network you are using goes down
and you must restart your computer to reconnect, or your
battery runs out of charge while you are working, you will lose
all work since you last saved.
See “Saving your work” on page 95 for further information.
HINT: Some programs have an automatic save feature that can be
activated. This feature saves your file to the hard disk at preset
intervals. See your software documentation for details.

Learning the Basics

Computing tips
❖

Back up your files to disks (or other removable media) on a
regular basis. Label the backup copies clearly and store them in
a safe place.
It is easy to put off backing up because it takes time. However,
if your hard disk suddenly fails, you will lose all the data on it
unless you have a separate backup copy. For more information,
see “Data and system configuration backup in the Windows®
operating system” on page 195.

❖

Use Error-checking and Disk Defragmenter regularly to
conserve disk space and improve performance.

❖

Scan all new files for viruses.
This precaution is especially important for files you receive via
diskette, email, or download from the Internet.

❖

Take frequent breaks to avoid repetitive-motion injuries and
eyestrain.

❖

Do not turn off the computer if a drive indicator light indicates
a drive is active.
Turning off the computer while it is reading from or writing to
a disk may damage the disk, the drive, or both.

❖

Before turning off the computer, use the Shut Down command
or Sleep command. See “Using and configuring Sleep mode”
on page 83 to learn more about Sleep.

NOTE

The Windows® operating system records information, such as your
desktop setup, during its shutdown procedure. If you do not let the
Windows® operating system shut down normally, details such as
new icon positions may be lost.

Learning the Basics

Using the keyboard

Using the keyboard
Your computer’s keyboard contains character keys, control keys,
function keys, and special Windows® keys, providing all the
functionality of a full-size keyboard.

(Sample Illustration) Keyboard

Character keys
Typing with the character keys is very much like typing on a
typewriter, except that:
❖

The space bar creates a space character instead of just passing
over an area of the page.

❖

The lowercase letter l (el) and the number 1 are not
interchangeable.

❖

The uppercase letter O and the number 0 are not
interchangeable.

Making your keyboard emulate a full-size keyboard
Although your computer’s keyboard layout is compatible with a
standard full-size keyboard, it has fewer keys.
A standard full-size keyboard has two Enter, Ctrl, and Alt keys;
editing keys; cursor positioning keys; and a numeric keypad.
Pressing the Fn key simultaneously in combination with one of the
specially marked keys allows you to emulate a full-size keyboard.
Your computer’s keyboard has only one Enter key. Most of the time,
this does not matter. However, some programs assign separate
functions to the regular and numeric pad Enter keys on the full-sized
keyboard. Using the Fn key, you can simulate the separate key, as
follows: Press Fn and Enter simultaneously to simulate the Enter key
on the numeric pad of the enhanced keyboard.

Learning the Basics

Using the keyboard

Ctrl, Fn, and Alt keys

(Sample Illustration) Ctrl, Fn, and Alt keys
The Ctrl, Fn, and Alt keys do different things depending on the
program you are using. For more information, see your program
documentation.

Function keys
The function keys (not to be confused with the Fn key) are the 12
keys at the top of the keyboard.

(Sample Illustration) Function keys
F1 through F12 are called function keys because they execute

programmed functions when pressed. Used in combination with the
Fn key, function keys marked with icons execute specific functions
on the computer. For example, Fn+F9 turns off the TouchPad. For

more information, see “Hot key functions” on page 206.

Special Windows® keys
Windows® button
Application key

(Sample Illustration) Special Windows® keys
Your computer’s keyboard has one key and one button that have
special functions in Windows®:
❖

Windows® button—Opens the Start menu

❖

Application key—Has a similar function as the secondary
mouse button

Learning the Basics

Using the keyboard

Overlay keys
The keys with gray numbers and symbols on the front of them form
the numeric and cursor overlay. This overlay lets you enter numeric
data or control the cursor as you would using the 10-key keypad on
a desktop computer’s keyboard.

(Sample Illustration) Numeric and cursor control overlay

Using the overlay to type numeric data
The keys with the numbers on their right front are the numeric
overlay keys.
To turn the numeric overlay on, press Fn and F11 simultaneously.
The numeric mode light on the keyboard indicator panel glows
when the numeric overlay is on.
To disable the numeric overlay, hold down the Fn key and press F11
again. The numeric mode light on the keyboard indicator panel
goes out.

Learning the Basics

Starting a program

Using the overlay for cursor control
The keys with the gray arrows and symbols on their left front are
the cursor control overlay keys.
To turn the cursor control overlay on, press Fn and F10
simultaneously. The cursor control mode light on the keyboard
indicator panel glows when the cursor control overlay is on.
To disable the cursor control overlay, hold down the Fn key and
press F10 again. The cursor control mode light on the keyboard
indicator panel goes out.

Starting a program
The easiest way to start a program is to double-click the name of
the file that contains the information you want to work on. To find
the file, use the Start menu or Windows® Explorer.
If you prefer to open the program first, you have four options. You can:
❖

Double-click the icon for the program on your desktop

❖

Use the Start menu

❖

Use Windows® Explorer or the Start menu to locate the
program file

❖

Use the Search or Start Search field in the Start menu

The next three sections explain how to start a program from the
Start menu, Windows® Explorer and the Start Search field.

Starting a program from the Start menu
When you install a program, the operating system usually puts an
icon in the All Programs menu. To start a program that has an icon
in the All Programs menu, follow these steps, which use the
Windows® WordPad program as an example:
1

Click Start, and then All Programs.
The Windows® operating system displays the All Programs
menu, which lists programs and program groups. If your
program is listed, go to step 3, otherwise, continue with step 2.

NOTE

If you pause with your mouse on All Programs, it will open it up. You
may need to scroll up or down to see the complete list.
Click the program group, in this example, Accessories.
The Accessories menu is displayed.

Learning the Basics

Starting a program
3

Click the program, in this example, WordPad.
WordPad opens.
To close the program, click the Close button in the upper-right
corner of the program’s window.

Starting a program from Windows® Explorer
If a program is not listed in the All Programs menu, you can start it
from Windows® Explorer. Windows® Explorer gives you a view of
your computer’s contents as a hierarchy or “tree.” You can easily
see the contents of each drive and folder on your computer. To use
this method, you should know the file name and location of the
program’s executable file (this file ends with .exe).
This example opens WordPad using Windows® Explorer.
1
NOTE

Click Start, and then All Programs.
If you pause with your mouse on All Programs, it will open it up. You
may need to scroll up or down to see the complete list.

Click Accessories.

Click Windows Explorer.

In the left part of the window, double-click Computer to
expand the window.

In the left part of the window, click the line that ends in “Local
Disk (C:).”

In the left part of the window, under the Local Disk C: icon,
double-click the folder containing the program, in this case
Program Files.
Windows® Explorer shows the contents of the Program Files
folder on the right side of the window. The left side of the
window shows all the folders contained within the Program
Files folder.

In the left part of the window, double-click Windows NT.

In the left part of the window, double-click Accessories.
Windows® Explorer shows the contents of the Accessories
folder on the right side of the window.

Learning the Basics

Saving your work
9

In the right part of the window, double-click wordpad.
The operating system opens WordPad.
To close the program, click the Close button in the upper-right
corner of the program’s window.

Starting a program using the Start Search field
This example uses the Start menu’s Start Search field to start
WordPad:
1

Click Start to display the Start menu.
The Start Search field appears at the bottom of the Start menu.

Start
Search
field
Arrow

(Sample Image) Start Search field in Start menu
2

Start typing the program’s name (wordpad) in the Start Search
field.
As you type, all matching files and programs are displayed in
the Start menu.

Click WordPad under Programs at the top left of the Start
menu.

Saving your work
Before you turn off the computer using the Shut Down command,
save your work on the hard disk drive, diskette, flash media, or
optical disc. This is one of the most important rules of computing.
When you turn off the computer using the Sleep or Hibernate
commands, your work should be there when you resume.
Many programs offer a feature that saves documents at regular
intervals. Check your program’s documentation to see if it has an
automatic save feature.

Learning the Basics

Saving your work

Saving files
1

In your Windows®-based application, click File, and then Save.

Click Browse folders.
If you are working with a document that already has a file
name, this is all you need to do. If you created a new document,
your program displays a Save As dialog box.
Use this dialog box to specify where to store the document and
to give it a file name.

(Sample Image) Save As dialog box
3

Choose the drive and folder where you want your file to be
stored.

Type a file name, then click Save.
HINT: To make another copy of the file you are currently working
with, click File, and then Save As, and give the new file a different
name.

File names
The Windows® operating system supports long file names that can
contain up to 260 characters and can include spaces. Some
applications do not support long file names and require file names
limited to no more than eight characters.
You may use all the letters, numbers, and other characters on the
keyboard, except for these characters: \ / ? : * " > < |. File names
are not case-sensitive.

Learning the Basics

Printing your work

Using a file extension
Most programs assign an extension to the file name that identifies
the file as being created in the program with a particular format. For
example, Microsoft® Word saves files with a .doc extension. Any
file name with an extension of “.doc” is assumed to be a Microsoft®
Word file. Creating your own extension is usually unwise, since the
program is unlikely to recognize a strange extension and may refuse
to handle your file correctly.
TECHNICAL NOTE: By default, the Windows® operating system does
not show file extensions. For information on showing or hiding file
extensions, see your Windows® online Help.

Printing your work
Ensure the operating system is set up for your printer as described
in “Setting up a printer” on page 73.
HINT: You only need to set up the printer the first time you connect it.
If you use more than one printer or are changing printers, you will
need to set up the Windows® operating system to run with the
additional printer(s).
To print a file:
1

If your printer is not on, turn it on now.

In your Windows®-based application, click File, and then Print.
The program displays a Print dialog box.

(Sample Image) Print dialog box

Learning the Basics

Backing up your work
3

Specify the print parameters. For example, the range of pages
and number of copies to print.

Click Print.

Backing up your work
Back up all the files you create in case something happens to your
computer. You can back up your files to different types of media
such as CDs, DVDs, diskettes, or to a network, if available.
To back up several files at one time, use the Microsoft® Windows®
backup program preinstalled on the computer’s hard disk. Also see
“Backing up your data or your entire computer with the Windows®
operating system” on page 196.
HINT: Backing up all the files on your hard disk may take a
considerable amount of time and multiple CDs/DVDs. You may
prefer to use a high-capacity backup system, such as an external
hard drive.
Small files can be backed up on diskettes if an optional external
diskette drive is available.

Restoring your work
To restore information from your backup media to your hard disk,
use the Restore page in the backup program. Look in the online
Help or your operating system documentation for information on
restoring files.
TECHNICAL NOTE: When restoring files, the backup program
prompts you if you try to overwrite a file that already exists on the
hard disk. Make sure the backup version is the one you want before
overwriting the existing file.

Using the optical drive
Optical storage has become the preferred medium for software,
music, and video. Digital versatile discs (DVDs) provide a
significant increase in data storage and support features that are not
available on any other video platform. These features include widescreen movies, multiple language tracks, digital surround sound,
multiple camera angles, and interactive menus.
For these reasons, your computer may come with an optical drive.

Learning the Basics

Using the optical drive

TECHNICAL NOTE: Your optical drive is set to play region 1 (North
America) DVD-ROMs. If you play a DVD disc from another region,
the drive will automatically change to play in the format of the other
region. The drive will allow you to change regions four times. On the
fourth change, the region will be “locked in.” That is, the drive will
only play DVDs from that last region. Note that changing from region
1 to region 2 and back to region 1 is counted as two changes.

NOTE

For optimum DVD performance, it is recommended that you play
DVDs while running the computer on AC power.

NOTE

When viewing DVD movies use the DVD Player software that came
with your computer.

Optical drive components
The optical drive is located on the side of the computer.
Your optical drive may look like this:

Drive in-use indicator light
Eject button
Manual eject hole

(Sample Illustration) Optical drive
Drive in-use indicator light—Indicates when the drive is in use.
Eject button—Press to release the disc tray.
Do not press the eject button or turn off the computer while the drive
in-use indicator light is glowing. Doing so could damage the disc or
the drive.
When the disc tray is open, be careful not to touch the lens or the
area around it. Doing so could cause the drive to malfunction.

100

Learning the Basics

Using the optical drive
Manual eject hole—Use if you need to release the disc tray when
the power is off. Use a straightened paper clip or other narrow
object to press the manual eject button located inside the hole.
Never use a pencil to press the manual eject button. Pencil lead can
break off inside the computer and damage it.

Media control buttons
(Available on certain models)
The media control buttons located on the system control panel
above the keyboard let you access the Internet and play audio CDs
or DVD movies when the computer is on.
Stop button*
Previous track
button*
Next track
button*

Play/Pause button*
Media button*
Internet browser
button*

*Available on certain models

(Sample Illustration) Media Control buttons
The Internet browser button lets you access the Internet when the
computer is powered on.
The Media button activates a media playing application that can
play audio CDs or DVD movies.
The Play/Pause button starts playing the disc or makes it pause if
currently playing.
The Stop button stops a disc that is currently playing.
The Previous track button returns to the preceding track on the
disc.
The Next track button skips to the following track on the disc.

Learning the Basics

Using the optical drive

101

Inserting an optical disc
To insert an optical disc into the drive:
1

Make sure the computer is turned on.
The drive will not open if the computer’s power is off.

Make sure the drive’s in-use indicator light is off.

Press the drive’s eject button.
The disc tray slides partially out of the drive (about 1 inch).

Grasp the tray and pull it fully open.

(Sample Illustration) Drive tray fully extended
5

Hold the disc by its edges and check that it is free of dust.
If the disc is dusty, clean it as described in “Caring for optical
discs” on page 105.

Place the disc carefully in the disc tray, label side up.

(Sample Illustration) Positioning the disc in the drive

102

Learning the Basics

Using the optical drive
7

Gently press the disc onto the center spindle until it clicks into
place.
Handle DVDs and CDs carefully, making contact only with the center
hole and edge. Do not touch the surface of the disc. Do not stack
discs. If you incorrectly handle the discs, you could lose data.

Make sure the disc is completely on the spindle and is lying flat
on the tray.
If you insert the disc incorrectly, it may jam the drive. If this happens,
contact Toshiba support for assistance.

Push the disc tray in by pressing gently on the center of the tray
until it clicks into place.
You are ready to use the disc.

Playing an audio CD
Insert an audio CD and close the disc tray.
If the computer is turned on, Windows Media® Player opens. You
can use the Windows Media® Player program to control the CD.
To access the Windows Media® Player, you can open it through the
Start menu.
NOTE

When using Windows Media® Player, your system may not be able
to activate Sleep or Hibernation modes. To prevent this from
occurring, close Windows Media® Player before you select Sleep or
Hibernation mode.

Learning the Basics

Using the optical drive

Stop button

103

Play/Pause button

(Sample Image) Windows Media® Player screen
The Windows Media® Player control panel works much like an
ordinary compact disc player:
❖

To play the CD or to pause, click the Play/Pause button.

❖

To stop the CD, click the Stop button.
Before putting on headphones to listen, turn the volume down. Do
not set the volume too high when using headphones. Continuous
exposure to loud sound can harm your hearing.

Playing optical media
If you insert an optical disc into the optical drive and the Auto-Run
feature does not automatically start your disc, try launching the
optical disc manually. To do this, follow these steps:
1

Click Start, and then Computer.

Click the optical drive icon.
The disc drive will run the optical disc.

104

Learning the Basics

Using the optical drive
If your disc does not run using this method, try using an application
that is associated with the media on the disc. For example, if it is a
music CD, open Windows Media® Player and use it to select and
then play the CD. For other types of media, use the associated
software to open the files on the disc.

Recording optical media
Depending on the configuration, your computer may come with an
optical drive that allows you to:
❖

Play pre-recorded and recorded optical media

❖

Read/write data and multi-media files to recordable optical
media.

For more information regarding supported optical media formats
please refer to your computer’s detailed specifications at
pcsupport.toshiba.com.
NOTE

Due to manufacturing and quality variations in third party optical
media (e.g., CD or DVD) or optical media players/recorders, in
certain cases, your Toshiba optical drive may not record on certain
optical media that bear the applicable logo, or play back optical
media recorded by other computers or optical media recorders.
Additionally, certain optical media recorded on your optical drive
may not play back or operate properly on other computers or optical
media players. These problems are not due to any defect in your
Toshiba computer or optical drive. Please refer to your computer's
product specification for listing of specific format compatibilities.
Copy protection technology may also prevent or limit recording or
viewing of certain optical media.

For details on how to use the software, please refer to the respective
Online Help menus.

Removing a disc with the computer on
To remove an optical disc with the computer turned on:
1

Press the eject button on the drive.
Do not press the eject button while the in-use indicator light is
glowing. Doing so could damage the disc or the drive.
Also, if the disc is still spinning when you open the disc tray, wait for
it to stop spinning before you remove it.

Learning the Basics

Toshiba’s online resources

105

Pull the tray out until it is fully open, remove the disc, and
place it in its protective cover.

Gently press the tray in to close it.

Removing a disc with the computer off
To remove a disc with the computer turned off:
1

Insert a slender object, such as a straightened paper clip, into
the manual eject hole.
The disc tray slides partially out of the drive (about 1 inch).
Never use a pencil to press the manual eject button. Pencil lead can
break off inside the computer and damage it.

Pull the tray out until it is fully open, remove the disc, and
place it in its protective cover.

Gently press the tray in to close it.

Caring for optical discs
❖

Store your discs in their original containers to protect them
from scratches and keep them clean.

❖

Do not bend a disc or place heavy objects on top of it.

❖

Do not apply a label to, or otherwise mar the surface of, a disc.

❖

Hold a disc by its outside edge. Fingerprints on the surface can
prevent the optical drive from reading the data properly.

❖

Do not expose discs to direct sunlight or extreme heat or cold.

❖

To clean a disc that is dirty, wipe it with a clean, dry cloth. The
most efficient method to clean it is to start from the center of
the disc and wipe toward the outward edge (not in a circle). If
necessary, moisten the cloth with water or a neutral cleaner
(not benzine or rubbing alcohol). Let the disc dry completely
before inserting it in the drive.

Toshiba’s online resources
Toshiba maintains a number of online sites to which you can
connect. These sites provide information about Toshiba products,
give help with technical questions and keep you up to date with
future upgrades. For more information, see “Contacting Toshiba”
on page 199.

Chapter 3

Mobile Computing
This chapter covers all aspects of using your computer while
traveling.

Toshiba’s energy-saver design
Your computer enters a low-power suspension mode when it is not
being used, thereby conserving energy and saving money in the
process. It has a number of other features that enhance its energy
efficiency.
Many of these energy-saving features have been set. We
recommend you leave these features active, allowing your computer
to operate at its maximum energy efficiency, so that you can use it
for longer periods while traveling.

Running the computer on battery power
The computer contains a removable Lithium-Ion (Li-Ion) battery
that provides power when you are away from an AC outlet. You can
recharge it many times.

106

Mobile Computing

Running the computer on battery power

107

Battery Notice
Battery life may vary considerably from specifications depending
on product model, configuration, applications, power management
settings and features utilized, as well as the natural performance
variations produced by the design of individual components.
Published battery life numbers are achieved on select models and
configurations tested by Toshiba at the time of publication.
Recharge time varies depending on usage. Battery may not charge
while the computer is consuming full power.
After a period of time, the battery will lose its ability to perform at
maximum capacity and will need to be replaced. This is normal for
all batteries. To purchase a new battery pack, see the accessories
information included with your computer or visit the Toshiba Web
site at accessories.toshiba.com. Use only batteries designed to work
with your Toshiba notebook computer.
To ensure that the battery maintains its maximum capacity, operate
the computer on battery power at least once a month. The LithiumIon battery has no memory effect so it is not necessary to let the
battery fully discharge each time. However, for better accuracy of
the battery meter, it is helpful to fully discharge the battery
periodically. Please see “Maintaining your battery” on page 121 for
procedures. If the computer is continuously operated on AC power,
either through an AC adaptor or a port replicator (if applicable to
your system), for an extended period (more than a month), the
battery may fail to retain a charge. This may shorten the life of the
battery, and may cause the battery meter to be inaccurate.
NOTE

For optimum DVD performance, it is recommended that you play
DVDs while running the computer on AC power. For more
information about Windows® power plans, see “Power Plans” on
page 115.

The computer also has an internal real-time-clock (RTC) battery.
The RTC battery powers the RTC memory that stores your system
configuration settings and the current time and date information. It
maintains this information for up to a month while the computer is
turned off.
TECHNICAL NOTE: The RTC battery does not charge while the
computer is turned off, even when AC power is attached.
The RTC battery charges only while the computer is powered on.

108

Mobile Computing

Charging batteries

Power management
Your computer ships with the power management options preset to
a configuration that will provide the most stable operating
environment and optimum system performance for both AC power
and battery modes.
Changes to these settings may result in system performance or
stability issues. Users who are not completely familiar with the power
management component of the system should use the preset
configuration. For assistance with setup changes, contact Toshiba’s
Global Support Centre.

Using additional batteries
In addition to the main battery, you may also have an optional
secondary battery (not included with your computer). If you travel
and need to work for many hours without an AC power source, you
may purchase a battery module for use in the computer, or carry
additional charged battery packs with you. You can then replace a
discharged battery and continue working.
For more information on batteries and accessories, see
accessories.toshiba.com.

Charging batteries
The battery needs to be charged before you can use it to power the
computer.
Never leave batteries in the battery charger for more than a week at a
time. Doing so may reduce the potential charge of the battery.
Always use the battery charger specified by Toshiba. You can order a
Toshiba battery charger from Toshiba’s Web site at
accessories.toshiba.com.

NOTE

Battery charge time may vary depending on the applications, power
management settings, and features used.

Mobile Computing

Charging batteries

109

Charging the main battery
To charge the main battery while it is in your computer, plug the
computer into a live electrical outlet. The battery charges whether
the computer is on or off.
TECHNICAL NOTE: The recharging of the battery cannot occur when
your computer is using all of the power provided by the AC adaptor to
run applications, features, and devices. Your computer's Power Options
utility can be used to select a power level setting that reduces the power
required for system operation and will allow the battery to recharge.
The battery may not start charging immediately under the following
conditions:
❖

The battery is extremely hot or cold.
To ensure that the battery charges to its full capacity, wait until
it reaches room temperature (50 to 80 degrees Fahrenheit, 10 to
26 degrees Celsius).

❖

The battery is almost completely discharged.
Leave the power connected and the battery should begin
charging after a few minutes.
HINT: Once the battery is fully charged, we recommend that you
operate your computer on battery power until the battery discharges
completely. Doing this extends battery life and helps ensure accurate
monitoring of battery capacity.

Charging the RTC battery
Your computer has an internal real-time clock (RTC) battery. The
RTC battery powers the System Time Clock and BIOS memory
used to store your computer’s configuration settings. When fully
charged, it maintains this information for up to a month when the
computer is powered off.
The RTC battery may have become completely discharged while
your computer was shipped, resulting in a CMOS error message
during startup. The error message may very by computer model.
NOTE

The RTC battery does not charge while the computer is turned off
even when the AC adaptor is charging the computer. The RTC battery
charges when the computer is powered on.

110

Mobile Computing

Monitoring main battery power
If the RTC battery is low, the real-time clock and calendar may
display the incorrect time and date, or stop working.
To recharge the RTC battery, plug the computer into a live electrical
outlet and leave the computer powered on for 24 hours.

NOTE

It is seldom necessary to charge the RTC battery because it charges
while the computer is on. If the RTC battery is low, the real-time
clock and calendar may display the incorrect time and date or stop
working.
When Hibernation mode is enabled and the RTC battery is
completely discharged, a warning prompts you to reset the real-time
clock.

The computer can be used while the RTC battery is being charged,
although the charging status of the RTC battery cannot be
monitored.

Monitoring main battery power
The computer’s main battery light gives you an indication of the
main battery’s current charge. The following also applies to the
secondary battery (available on certain models) if installed.
❖

Glows amber while the main battery is being charged
(AC adaptor connected).

❖

Glows blue when the main battery is fully charged.

❖

Is unlit when the battery has discharged, the battery is not
charging, or the AC adaptor is not plugged into the computer or
AC outlet.

NOTE

❖

NOTE

Battery life and charge time may vary, depending upon power
management settings, applications and features used.
Flashes amber when the main battery charge is low and it is
time to recharge the main battery or plug in the AC adaptor.
If the AC power light flashes amber during charging, either a battery
pack is malfunctioning, or it is not receiving correct input from the
AC power supply.
Disconnect the AC power cord/cable and remove the battery pack.
See “Changing the main battery” on page 117 for information on
replacing the main battery.

Mobile Computing

Monitoring main battery power
HINT: Be careful not to confuse the battery light (
light ( ).

111

) with the on/off

When the on/off light flashes amber, it indicates that the system is
suspended (using the Windows® operating system Sleep command).

Power
button

System Indicator Lights**

AC power light
On/off light
Battery light

Bridge Media
Adapter light*

Hard disk drive light
*Available on certain models
**Appearance may vary

(Sample Illustration) Power and battery light locations

112

Mobile Computing

Monitoring main battery power

Determining remaining battery power
NOTE

Wait at least 16 seconds after turning on the computer before trying
to monitor the remaining battery power. The computer needs this
time to check the battery’s remaining capacity and perform its
calculations.

Highlight the power icon in the Notification Area. A pop-up
message displays the remaining battery power as a percentage.
With repeated discharges and recharges, the battery’s capacity
gradually decreases. A frequently used older battery does not power
the computer for as long as a new battery, even when both are fully
charged.
TECHNICAL NOTE: The computer drains the battery faster at low
temperatures. Check your remaining charge frequently if you are
working in temperatures below 50 degrees Fahrenheit.
The computer calculates the remaining battery charge based on your
current rate of power use and other factors such as the age of the
battery.

What to do when the main battery runs low
When the main battery runs low you can:
❖

Plug the computer into an external power source and recharge
the main battery

❖

Place the computer into Hibernation mode and replace the
main battery with a charged spare

❖

Connect the computer to an optional secondary battery (if
available for your computer)

❖

Save your work and turn off the computer

If you do not manage to do any of these things before the main
battery completely runs out of power, the computer automatically
enters Hibernation mode and turns itself off. Hibernation mode
keeps track of where you were, so that when you turn on the power
again, you can continue where you left off.

Mobile Computing

Monitoring main battery power

113

If you have Hibernation mode enabled (the default), the computer
copies the details of your open programs and files to the hard disk
before shutting down. For more information on using Hibernation,
see “Hibernation mode” on page 76.

Setting battery notifications
You can set two notifications. Each notification can be set to alert
you when a specified percentage of remaining battery power has
been reached. You can also set the computer to enter Sleep mode or
Hibernation mode or to completely power down when the
notification goes off.
To change the default notification settings:
1

Click Start, Control Panel, Mobile PC, and then Power
Options.
The Power Options window appears.

Click Change plan settings under the power plan to be
customized.
The Edit Plan Settings window appears.

Click Change advanced power settings.
The Advanced settings tab of the Power Options window
appears.

(Sample Image) Advanced settings tab of Power Options screen

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Monitoring main battery power
4

Click Battery to display the battery options.

Configure the alarm settings to suit your needs.

Conserving battery power
How long a fully charged battery pack lasts when you are using the
computer depends on a number of factors, such as:
❖

How the computer is configured

❖

How much you use the hard disk, optical drive, diskette drives,
or other optional devices

❖

Where you are working, since operating time decreases at low
temperatures

There are various ways in which you can conserve power and
extend the operating time of your battery:
❖

Enable Sleep or Hibernation, which saves power when you turn
off the computer and turn it back on again

❖

Use the Windows® power-saving option plans

These power-saving options control the way in which the computer
is configured. By using them, you can increase the length of time
you can use the computer before you need to recharge the battery.
Microsoft® has combined these options into preset Power Plans.
Using one of these power plans lets you choose between maximum
power savings and peak system performance. You may also set
individual power-saving options to suit your own needs.
The following sections describe how to choose a Power Plan and
discuss each power-saving option.

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Monitoring main battery power

115

Power Plans
You can choose a predefined Power Plan or select your own
combination of power options. To do this:
1

Click Start, Control Panel, Mobile PC, and then Power
Options.
The Windows® Power Options window appears.

(Sample Image) Windows® Power Options window
2

Select an appropriate plan for your work environment or create
your own custom plan.

Click Create a Power Plan to set up a new plan.

NOTE

To edit a plan or to edit advanced settings, continue to the following
steps.
Click Change Plan Settings to choose the plan you want to
edit.
This screen allows you to change basic settings.

Click Change Advanced Settings to access settings for
battery notification levels, hard drive power save time, etc.
You can click on the plus signs to expand each item and to see
what settings are available for each item.

Click Save Changes to save the plan changes you have
performed.

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Monitoring main battery power
By default the three power plans Balanced, Power Saver, and High
Performance are satisfactory for most people and do not need to be
edited. The Power Saver plan is the best used for maximum battery
time. The High Performance plan will give you the shortest battery
time, but the highest performance from your computer. The
Balanced plan is a compromise between battery time and
performance.

Using a hot key to set the Power Plan
You may use a hot key to set the Power Plan.
To set the Power Plan:
1

Press Fn and F2 simultaneously to display the Power Plan hot
key card.

(Sample Image) Power Plan hot key card
2

While continuing to press Fn, press F2 until you select the
desired Power Plan.
The Power Plan options are: Balanced, Power Saver, and High
Performance.

Release the Fn key.
The hot key card disappears. You are now in the selected mode.

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Changing the main battery

117

Changing the main battery
When your main battery has run out of power, you have two
options: plug in the AC adaptor or install a charged main battery.
Never short circuit the battery pack by either accidentally or
intentionally bringing the battery terminals in contact with another
conductive object. This could cause serious injury or fire, and could
also damage the battery pack and computer.
❖

Never expose a battery pack to abnormal shock, vibration or
pressure. The battery pack's internal protective device could
fail, causing it to overheat or ignite, resulting in caustic liquid
leakage, or explosion or fire, possibly resulting in death or
serious injury.

TECHNICAL NOTE: To avoid losing any data, save your files and
then either completely shut down your computer or put it into
Hibernation mode before changing the main battery.

Removing the battery from the computer
To remove the battery:
1

Save your work.

Turn off the computer or place it in Hibernation mode
according to the instructions in “Using and configuring
Hibernation mode” on page 80.

Unplug and remove any cables connected to the computer,
including the AC adaptor.

Close the display panel and turn the computer upside down.

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Changing the main battery
5

Slide the battery release lock to the unlocked position.

(Sample Illustration) Unlocking the battery release lock
6

Slide the battery release latch to release the battery.

Pull the discharged battery out of the computer.

(Sample Illustration) Removing the battery
If the battery is leaking or its case is cracked, put on protective
gloves to handle it, and discard it immediately. Always dispose of
used battery packs in compliance with all applicable laws and
regulations. Put insulating tape, such as cellophane tape, on the
electrode during transportation to avoid a possible short circuit, fire
or electric shock. Failure to do so could possibly result in serious
injury.

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Changing the main battery

119

Inserting a charged battery
To insert a battery:
1

Wipe the terminals of the charged battery with a clean cloth to
ensure a good connection.

Insert the charged battery into the slot until the latch clicks.
The battery pack has been designed so that you cannot install it
with reverse polarity.
If the battery does not slide into the slot easily, move the battery
release lock to the unlocked position and try again. Do not force the
battery into position.

(Sample Illustration) Inserting the battery
3

Slide the battery release lock to the locked position.

(Sample Illustration) Locking the battery release lock

120

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Taking care of your battery
4

Turn the computer right side up.

Reconnect any cables that were removed in step 3 of
“Removing the battery from the computer” on page 117.

Restart the computer.

Taking care of your battery
The following sections offer tips on how to take care of your battery
and prolong its life.

Safety precautions
❖

If the battery pack produces an odor, overheats or changes
color or shape while it is being used or charged, turn off the
computer’s power immediately and disconnect the power
cord/cable from the power socket. Carefully remove the battery
pack from the computer.

❖

Do not try to disassemble a battery pack.

❖

Do not overcharge or reverse charge a battery. Overcharging
will shorten its life, and reverse charging could damage it.

❖

Avoid touching the metal terminals of the battery with another
metal object. Short-circuiting the battery can cause it to
overheat and may cause damage to the battery or the computer.

❖

Do not incinerate a spent battery, as this could cause it to
explode and release caustic liquid.

❖

If a battery is leaking or damaged, replace it immediately. Use
protective gloves when handling a damaged battery.

❖

To replace the main battery, use an identical battery that you
can purchase through the Toshiba Web site at
accessories.toshiba.com.

❖

A reverse polarity condition should be avoided with all
batteries. The main battery is designed so that it cannot be
installed in reverse polarity.

❖

Charge the battery only in the computer or in a battery charger
designated as an approved option.

❖

When you install the battery pack, you should hear a click
when it is seated properly.

❖

Do not expose the battery pack to fire. The battery pack could
explode.

Mobile Computing

Taking care of your battery

121

Maintaining your battery
Fully discharging your battery pack will allow better accuracy of
the battery meter.
To fully discharge your battery pack:
❖

Periodically, disconnect the computer from a power source and
operate it on battery power until the battery pack fully
discharges. Before doing so, follow the steps below:
1

Turn off the computer’s power.

Disconnect the AC adaptor and turn on the computer’s
power. If it does not turn on, go to step 4.

Operate the computer on battery power for five minutes. If
the battery pack has at least five minutes of operating time,
continue operating until the battery pack is fully
discharged. If the battery light flashes or there is some
other warning to indicate a low battery, go to step 4.

Connect the AC adaptor to the computer and the power
cord/cable to a power outlet. The DC-IN or AC powerlight should glow blue, and the battery light should glow
amber to indicate that the battery pack is being charged. If
the DC-IN or AC power-light indicator does not glow,
power is not being supplied. Check the connections for the
AC adaptor and power cord/cable.

Charge the battery pack until the battery light glows blue.

❖

If you have extra battery packs, rotate their use.

❖

If you will not be using the system for an extended period,
more than one month, remove the battery pack.

❖

If you are not going to use the computer for more than eight
hours, disconnect the AC adaptor.

❖

Store spare battery packs in a cool dry place out of direct
sunlight.

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Disposing of used batteries

Disposing of used batteries
The life of a battery pack depends on usage. When the battery pack
needs replacing, the main battery light flashes amber shortly after
you have fully recharged the battery.
You must discard a battery if it becomes damaged.
Never attempt to dispose of a battery pack by burning or by throwing
it into a fire, and never allow exposure to a heating apparatus (e.g.,
microwave oven). Heat can cause a battery pack to explode and/or
release caustic liquid, both which may possibly cause serious injury.
Always dispose of used battery packs in compliance with all
applicable laws and regulations. Put insulating tape, such as
cellophane tape, on the electrode during transportation to avoid a
possible short circuit, fire or electric shock. Failure to do so could
possibly result in serious injury.

Always use the battery pack supplied as an accessory or an
equivalent battery pack specified in the User's Manual. Other battery
packs have different voltage and terminal polarities. Use of nonconforming battery packs could generate smoke or cause fire or
rupture, possibly resulting in serious injury.
After repeated use, the batteries will finally lose their ability to hold
a charge and you will need to replace them. Under certain
applicable laws and regulations, it may be illegal to dispose of old
batteries by placing them in the trash.
Please be kind to our shared environment. Check with your local
government authority for details regarding where to recycle old
batteries or how to dispose of them properly. If you cannot find the
information you need elsewhere, call Toshiba at: (800) 457-7777.
In addition, Toshiba’s recycling initiatives include recycling
programs, events and consumer promotions. For details, visit
www.ToshibaDirect.com, select Recycling & Trade-in programs, or
enter Recycle in the search bar.

Mobile Computing

Traveling tips

123

Toshiba is dedicated to preserving the environment by sponsoring
Call2Recycle™, a program of the Rechargeable Battery Recycling
Corporation. For more information and for drop-off locations, visit
www.rbrc.org or call 1-800-822-8837.
Notice regarding CR coin cell batteries, applicable to California,
U.S.A. only:
Perchlorate Material - special handling may apply.
See http://www.dtsc.ca.gov/hazardouswaste/perchlorate/

Traveling tips
The environmental precautions listed in “Selecting a place to work”
on page 39, also apply while traveling.
❖

Never leave your computer on a sunny ledge or in a place
where it could get wet or covered in dust.

❖

Always travel with the computer in a carrying case. Toshiba
offers a choice of carrying cases for the computer. They all
provide plenty of extra space for manuals, power cords, and
compact discs. Contact your authorized Toshiba representative
for more information or visit Toshiba’s Web site at
accessories.toshiba.com.
TECHNICAL NOTE: When traveling by air, you may be required to
pass your notebook through airport security equipment. The X-ray
equipment will not harm your computer.

NOTE

Before using your computer aboard an aircraft, make sure the
Wireless antenna ON/OFF switch is set to the OFF position if your
computer has wireless LAN capability.

Chapter 4

Exploring Your Computer’s
Features
In this chapter, you will explore some of the special features of your
notebook computer.

Exploring the desktop
The desktop is the launching pad for everything you can do in the
Windows® operating system. You use its features to start programs,
find documents, set up system components, and perform most other
computing tasks.
HINT: The illustrated examples in this guide may appear slightly
different from the screens displayed by your system. The differences
are not significant and do not indicate any change in the functionality
of your system.

124

Exploring Your Computer’s Features

Exploring the desktop

125

Finding your way around the desktop
Your computer’s desktop includes several standard features: icons,
Start button, Taskbar, Notification Area, and background pattern.

Icons

Start button

Taskbar

Notification Area

(Sample Image) Windows® operating system desktop

Icons
An icon represents a folder, file, or program that can be quickly
activated by double-clicking the icon.
You can create a new desktop icon for any folder, file, or program
by dragging the element’s icon from its location in a window to the
desktop area.
Various icons are initially displayed on your system desktop, for
example:
Recycle Bin—Holds files you have deleted. You may be able to
retrieve these files until you empty the Recycle Bin.
TECHNICAL NOTE: If you delete a file from a diskette or flash media,
it does not go into the Recycle Bin. For more information on the
Recycle Bin, see Windows® online Help.

NOTE

If you place the cursor over an icon, a popup description of the file
contents appears.

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Exploring Your Computer’s Features

Exploring the desktop
Your desktop may contain other icons depending on your
configuration. See Windows® online Help for more specific
information on each icon and how to use it.

Start button
You use the Start button to:
❖

Start programs

❖

Open documents

❖

Adjust system settings

❖

Find files

❖

Access Windows® Help and Support

❖

Suspend system activity and shut down the computer

NOTE

Whenever a procedure in this User’s Guide instructs you to click
Start, it means that you should click the Start button.

Taskbar
Each time you open a program, a button associated with that
program appears on the Taskbar. With some programs, a button
appears on the Taskbar for each document or window you open.
You can use these buttons to quickly switch between the programs
or windows.
To make a program or window the currently active one, click the
associated Taskbar button.

Notification Area
The Notification Area displays icons of tasks or programs that run
continuously in the background and displays notifications. To learn
more about each task, position the cursor over the icon for a few
moments and a short description of the task appears.
Typical tasks in the Notification Area are Current time, Power
usage mode, Mouse properties, and speaker volume.
To activate a specific task, double-click the appropriate Notification
Area icon.

Exploring Your Computer’s Features

Setting up for communications

127

Setting up for communications
To connect to the Internet, use an online service, or communicate
across the telephone lines with another computer, you need:
❖

A browser or communications program

❖

An Internet Service Provider (ISP) or online service if you plan
to use the Internet

❖

A way to connect to the ISP (for example modem/
Wi-Fi®/LAN, etc.

Using Wireless LAN connectivity
NOTE

Wireless connectivity and some features may require you to
purchase additional software, external hardware or services.
Availability of public wireless LAN access points may be limited.

Your system may come with an optional wireless LAN module.
This is a technology that expands wireless communication beyond
networking equipment, and can connect many different kinds of
electronic devices without the need for cables.
For information on how to set up a wireless connection, refer to
your wireless networking device documentation or your network
administrator.
To use your wireless communication, slide the Wireless antenna
ON/OFF switch to the ON position.
NOTE

When the Wireless antenna ON/OFF switch is ON, the wireless
indicator light will be lit.

For help with common Wi-Fi® networking problems, see “Wireless
networking problems” on page 190.

Connecting your computer to a network
You can connect your computer to a network to increase its
capabilities and functionality using one of its communication ports.

128

Exploring Your Computer’s Features

Setting up for communications

Accessing a network
To access a network:
❖

At the office, connect an Ethernet cable to the RJ45 jack on
your computer. For specific information about connecting to
the network, consult your network administrator. Many hotels,
airports, and offices offer Wi-Fi® access. If your computer has
Wi-Fi®, ask them for help when connecting to their Wi-Fi®
network.

❖

While you are at home or traveling, you need a dial-up
connection. Ask your network administrator for the telephone
number of the network.

Setting up the connection
To set up an office connection, consult your network administrator
for network settings and additional considerations.
To set up a dial-up connection, use the Connect to the Internet
Wizard:
1

Click Start, Control Panel, Network and Internet, and then
Connect to the Internet.

Click Dial Up.

Enter the phone number and account information of your
Internet connection.

Click Connect and let the program dial the number.
The computer connects to the Internet.

Connecting a modem to a telephone line
(Available on certain models)
Your computer may come with a built-in modem that can be
connected to a standard voice-grade telephone line.
The modem allows you to:
❖

Access the Internet

❖

Communicate with your office’s local area network (LAN) or
larger corporate wide area network (WAN)
For specific information about connecting to a LAN or WAN,
consult your network administrator.

❖

Send a fax directly from your computer

For more detailed information regarding your computer’s modem,
visit Toshiba’s Web site at accessories.toshiba.com.

Exploring Your Computer’s Features

Setting up for communications

129

Before you can communicate using the modem, you need to
connect it to a telephone line. Your computer’s built-in modem port
provides an RJ-11 jack, allowing you to connect the modem to a
standard voice-grade telephone line.
1

Plug one end of a telephone cable (purchased separately) into
the modem port on the side of the computer.

(Sample Illustration) Connecting the telephone cable to the modem
port
2

Connect the other end to the RJ-11 wall jack.

(Sample Illustration) Connecting to a wall jack
NOTE

Connect the built-in modem only to ordinary analog phone lines.
Never connect the built-in modem to a digital line (ISDN).
Never connect the built-in modem to the digital connector on a
public telephone or to a digital private branch exchange (PBX).
Never connect the built-in modem to a key telephone system for
residences or offices.
Connection to any communication line other than an analog phone
line could cause a computer system failure.

Now you are ready to send a fax or use the modem to connect to an
online service or the Internet.

130

Exploring Your Computer’s Features

An overview of using the Internet

An overview of using the Internet
The following sections give a quick introduction to the Internet and
some of its exciting features, under these headings:
❖

The Internet

❖

The World Wide Web

❖

Internet Service Providers

❖

Connecting to the Internet

❖

Surfing the Internet

❖

Internet features

❖

Uploading to, and downloading files from, the Internet

The Internet
The Internet is an association of thousands of networks and
millions of computers around the world connected by
communications lines. They all work together to share information.

The World Wide Web
The World Wide Web (or “Web”) is a subset of the Internet—a
collection of interlinked documents (located on computers
connected to the Internet) that work together using a specific
Internet protocol called Hypertext Transfer Protocol (HTTP).
The World Wide Web offers information as text, images, audio, or
video to be referenced from anywhere in the world. Special
programs called Web browsers are specifically designed to work
with HTTP. They make it easier to connect to a particular network
address and send and receive information.

Internet Service Providers
To connect a computer directly to the Internet, many people and
businesses use an Internet Service Provider (ISP). An ISP is a
company that has the equipment and the telecommunication lines
necessary to maintain an Internet connection.
You can connect to the Internet by using a telephone and modem or
through other higher-speed communication methods such as Digital
Subscriber Lines (DSL), cable, and satellite links.

Exploring Your Computer’s Features

An overview of using the Internet

131

Connecting to the Internet
To connect to the Internet, you need:
❖

A modem and telephone line, or a LAN connection

❖

A Web browser

❖

An Internet Service Provider (ISP) account

Once you have established an ISP account, you can connect to the
Internet.
1

Connect your computer’s modem (available on certain models)
to a telephone line. For more information on connecting a
modem, see “Connecting a modem to a telephone line” on
page 128.

Start your Web browser. Have your modem dial the ISP’s
telephone number, and establish a connection with the ISP’s
computer.

If you are using your computer at the office, then you probably
connect to the Internet through your company’s network. See your
network administrator about connecting to the Internet.

Surfing the Internet
Once connected to the Internet, the Web browser displays a home
page, for example, your ISP’s home page on the Internet or your
company’s Web site home page.
To visit a desired Web site, type in the Web address. The Web
address, or Uniform Resource Locator (URL), is a unique identifier
for that computer system linked to the Internet. Web addresses can
also appear within a Web page’s text, and are known as links.
Clicking a link automatically transfers your Web browser to that
site.
You can also use a Search Engine, a Web site specifically designed
to help you look for information.

Internet features
The Internet offers many types of communication tools to help you
perform many tasks.
❖

Internet email
To send and receive email of your own, you need a mailbox on
the Web or an email address.
If you have an account with an ISP, you can probably set up an
email address at the same time you sign up for the service.

132

Exploring Your Computer’s Features

Exploring audio features
❖

Internet chat rooms
A chat room is a Web site that offers a place where people with
similar interests and ideas communicate in real-time, one-onone or in groups, by typing messages which are instantly
viewed by others on their computer screens.

❖

Internet news groups
A news group is similar to a chat room, but instead of using a
dedicated site to converse about a specialized subject with
others in real-time, it uses a Web site as a clearinghouse where
all the messages are placed, like a gigantic bulletin board.

❖

Online shopping
Many Web sites offer products and services for sale.

Uploading to, and downloading files from, the Internet
Transferring files from one computer to another is termed
uploading (transferring data from your computer to a site on the
Web), or downloading (transferring data from a site on the Web to
your computer).
There are several ways to upload or download data. It can be as
simple as attaching a file or document to an email, or you can use
the File Transfer Protocol (FTP) features of your Web browser to
transfer large amounts of data.

Exploring audio features
You can use your computer to record sounds using the computer’s
internal microphone (available on certain models) or an optional
external microphone. You can listen to sound files or audio CDs
using the built-in speakers, headphones, or external speakers.

Recording sounds
You may record sounds using the computer’s internal microphone
(available on certain models) or by connecting an optional external
microphone.

Exploring Your Computer’s Features

Exploring audio features

133

Using a microphone
1

If you want to use an external microphone, connect it to the
computer.

Click Start, All Programs, Accessories, and then Sound
Recorder.

Start Recording/Stop Recording button

(Sample Image) Sound Recorder screen
3

Click the Start Recording button.

Speak normally into the microphone.

When you have finished recording, click the Stop Recording
button.
The Save As dialog box appears.

To save the file, type a file name, and then click Save.

Using external speakers or headphones
Your computer is equipped with a full stereo sound system with
internal speakers. Instead of using the internal speakers, you can
connect headphones or a pair of external stereo speakers.
Before putting on headphones to listen, turn the volume down. Do
not set the volume too high when using headphones. Continuous
exposure to loud sound can harm your hearing.

TECHNICAL NOTE: When using amplified speakers, use speakers
that require an external power source. Other types of speakers will be
inadequate to produce sound from the computer.
To play back sound files through external speakers or headphones:
1

Locate the headphone jack on the computer.

Using any necessary adapters, plug the cable from the
headphones or external speakers into the headphone jack.
The headphone jack requires a 16-ohm stereo mini-jack.

134

Exploring Your Computer’s Features

Web Camera
To adjust the volume:
❖

For external speakers, use the volume controls on each speaker.

❖

For headphones, use the computer’s volume control.

Web Camera
(Available on certain models)
Your computer may come with a built-in Web camera. With this
Web camera you can do the following:
❖

Take pictures and record videos with your notebook computer

❖

Chat with others and have them see you while using instant
messaging (IM) programs

❖

Have video conference calls

NOTE

To E-mail, instant message or video conference, you must be
connected to the Internet.

Depending on your computer model, the process of sending E-mail,
taking pictures or recording video messages may vary.
The Web camera software, by default, should already be running in
the Notification Area.

Using an ExpressCard®
The ExpressCard® slot (available on certain models) supports the
use of ExpressCard media. The slot also supports hot swapping,
which allows you to replace one ExpressCard with another while
the computer is on.

Inserting an ExpressCard®
Before you insert an ExpressCard®, refer to the documentation that
comes with the card to see if you need to do anything before you
insert it.
To insert an ExpressCard:
1

Locate the ExpressCard slot on the side of the computer.

Exploring Your Computer’s Features

Using an ExpressCard®
2

135

Insert the ExpressCard.

(Sample Illustration) Inserting an ExpressCard
3

When the card is almost all the way into the slot, push firmly
but gently to ensure a firm connection with the computer. Do
not force the card into position.

Removing an ExpressCard®
1

Prepare the card for removal by clicking the Safely Remove
Hardware icon in the Notification Area and then selecting the
card or device you want to remove.
If the system is unable to prepare the card for safe removal, a
message will tell you to try again later. If the card can be
removed now, the system displays Safe to Remove Hardware.

Locate the ExpressCard® eject button.

Press the ExpressCard eject button once to pop it out slightly,
and push it in to remove the ExpressCard.
The ExpressCard ejects slightly from the slot.

Grasp the edges of the ExpressCard and slide it out of the slot.

(Sample Illustration) Removing an ExpressCard

136

Exploring Your Computer’s Features

Using the Bridge Media Adapter Slot

Using the Bridge Media Adapter Slot
(Available on certain models)
The Bridge Media Adapter slot (available on certain models)
supports the use of Memory Stick™, Memory Stick™ PRO, Secure
Digital™ (SD™), MMC™ (MultiMediaCard™), or
xD-Picture Card™ media. These media can be used with a variety of
digital products: digital music players, cellular phones, PDAs,
digital cameras, digital video camcorders, etc.
The Bridge Media Adapter slot may also support other types of
media. For a complete list of supported media, visit Toshiba’s Web
site at accessories.toshiba.com.
NOTE

Do not use the Copy Disk function for this type of media. To copy
data from one media to another, use the drag-and-drop feature of the
Windows® operating system.

Inserting memory media
The following instructions apply to all types of supported media
devices.
1

Turn the media so that the contacts (metal areas) are face down.

Push the media into the adapter until it locks in place.

(Sample Illustration) Inserting memory media
When inserting memory media, do not touch the metal contacts. You
could expose the storage area to static electricity, which can destroy
data.

Exploring Your Computer’s Features

Using the i.LINK® port

137

Removing memory media
1

Prepare the media for removal by clicking the Safely Remove
Hardware icon in the Notification Area and then selecting the
card or device you want to remove.
If the system is unable to prepare the media for safe removal, a
message will tell you to try again later. If the media can be
removed now, the system displays Safe to Remove Hardware.

Gently press the card inward to release it.
The card pops out slightly.

Grasp the card and pull it straight out.

(Sample Illustration) Removing memory media
Do not remove memory media while data is being written or read.
Even when the Windows® message “copying...” disappears, writing
to the media might still be in progress and your data could be
destroyed. Wait for the indicator light to go out.

Using the i.LINK® port
(Available on certain models)
The i.LINK® port on the side of the computer provides an extremely
fast data transfer rate.
In addition to high speed, the i.LINK® port also supports
isochronous data transfer (the delivery of data at a guaranteed rate).
This makes it ideal for devices that transfer high levels of data in
real-time, such as video devices.
As with USB ports, the i.LINK® port supports both Plug-and-Play
(automatic configuration) and hot swapping (the ability to connect
and disconnect devices while the computer is on).

Chapter 5

Utilities
Your computer includes several utilities designed to help you to
reconfigure your system to best meet your individual needs.
Together, these allow you to ascertain certain system details, set
additional options, or change default options. These utilities are
described in this chapter.
NOTE

❖
❖
❖
❖
❖
❖
❖
❖
❖
❖
❖

138

The utilities described in this chapter, and the icons shown in the
sample images are applicable only if the related utility is available on
your system.
TOSHIBA Assist
TOSHIBA Application Installer
Supervisor password
User password
TOSHIBA PC Diagnostic Tool Utility
TOSHIBA SD™ Memory Card Format Utility
TOSHIBA Hardware Setup
TOSHIBA Zooming Utility
TOSHIBA Button Support
CD/DVD Drive Acoustic Silencer
TOSHIBA Accessibility

Utilities

TOSHIBA Assist
❖
❖

139

Fingerprint Authentication Utility
ConfigFree®

TOSHIBA Assist
The TOSHIBA Assist provides quick access to computer functions
and allows you to customize a range of computer settings.
To access TOSHIBA Assist, do one of the following:
❖

Double-click the TOSHIBA Assist shortcut icon on the
desktop.

❖

Click Start, All Programs, Toshiba, Utilities, and then
TOSHIBA Assist.

The TOSHIBA Assist window appears.

(Sample Image) TOSHIBA Assist window
The TOSHIBA Assist offers four categories of options:
❖

Connect

❖

Secure

❖

Protect & Fix

❖

Optimize

140

Utilities

TOSHIBA Assist

Connect
The features available in this category are:
❖

ConfigFree® Connectivity Doctor

❖

Bluetooth® Settings

❖

Bluetooth® Local COM Settings

(Sample Image) TOSHIBA Assist window – Connect tab

Utilities

TOSHIBA Assist

Secure
The features available in this category are:
❖

Supervisor password

❖

User password

(Sample Image) TOSHIBA Assist window – Secure tab

141

142

Utilities

TOSHIBA Assist

Protect & Fix
The features available in this category are:
❖

TOSHIBA PC Diagnostic Tool Utility

(Sample Image) TOSHIBA Assist window – Protect & Fix tab

Utilities

TOSHIBA Assist

Optimize
The features available in this category are:
❖

TOSHIBA Hardware Setup

❖

TOSHIBA Zooming Utility

❖

TOSHIBA Button Support

❖

CD/DVD Drive Acoustic Silencer

❖

TOSHIBA Accessibility

(Sample Image) TOSHIBA Assist window – Optimize tab

143

144

Utilities

TOSHIBA Application Installer

TOSHIBA Application Installer
(Available on certain models)
The TOSHIBA Application Installer allows you to reinstall the
drivers and applications that were originally bundled with your
computer.
To reinstall drivers and applications:
1

Double-click the TOSHIBA Application Installer icon on the
Windows® desktop.

Click Next.

(Sample Image) TOSHIBA Application Installer screen
3

Click the item(s) you want to install. To select multiple items,
hold down the Ctrl key as you make your selections.

(Sample Image) TOSHIBA Application Installer selection screen
4

Click Install, then follow the on-screen prompts to complete
the installation process.

Utilities

Setting passwords

145

Setting passwords
Setting a password lets you walk away from your computer,
providing additional protection for your files. When you set a
password, you must enter the password before you can work on
your computer again.
Toshiba supports several types of passwords on your computer:
❖

NOTE

An instant password—Secures your open programs and files
when leaving the computer temporarily.
You need to have created a password for your Windows® account to
use an instant password.

❖

A power-on password—Prevents unauthorized users from
starting or restarting the computer.

❖

A supervisor password—Prohibits unauthorized users from
accessing certain functions such as TOSHIBA Hardware
Setup. This is useful if more than one person uses the
computer.

When setting up passwords, keep the following in mind:
❖

The user password can be set up under the supervisor
password.

❖

The supervisor password must be set before the user password,
or the user password must be deleted and then re-entered after
the supervisor password is set.

Using an instant password
An instant password secures your system with a single keystroke.
Use this feature when you leave your desk for a few minutes and do
not want to turn off the computer.
To use an instant password, press Fn + F1.
To unlock your system, press any key or touch the pointing device
and the Windows® Logon screen will appear. Select your user name
and enter your password, if any.

146

Utilities

Setting passwords

Using a supervisor password
A supervisor password prevents other users from changing
hardware configuration options.

Setting a supervisor password
If you choose to set a supervisor or user password, Toshiba strongly
recommends that you save your password in a location where you
can later access it should you not remember it.
Toshiba is not responsible for any losses that may occur to you, your
organization or others as a result of the inability to access your
computer.
To set a supervisor password:
1

Click Start, All Programs, Toshiba, Utilities, and then
TOSHIBA Assist.
The TOSHIBA Assist window appears.

On the left side, click the Secure tab.

Click the Supervisor Password icon.
The Supervisor Password Utility window appears.

(Sample Image) Supervisor Password tab
4

Select Registered, then click OK.
A pop-up screen appears asking for a password.

Enter your password, and then enter it again to verify.

Utilities

Setting passwords
6

147

Click OK.
A pop-up screen appears asking for the User Password Mode.

Select whether the user password allows the user to change the
hardware configuration:
❖

Able to run HwSetup—User can change the hardware
configuration
❖ Unable to run HwSetup—User cannot change the
hardware configuration (supervisor password is required)
Click OK.

Shut down the system to complete the process.

Deleting a supervisor password
To delete a supervisor password:
1

Click Start, All Programs, Toshiba, Utilities, and then
TOSHIBA Assist.
The TOSHIBA Assist window appears.

On the left side, click the Secure tab.

Click the Supervisor Password icon.
The Supervisor Password Utility window appears.

Select Not Registered, then click OK.
A pop-up screen appears asking for a password.

Enter the supervisor password, then click OK.

Click OK to exit.

Using a user password
A user password provides power-on password protection.

Setting a user password
If you choose to set a supervisor or user password, Toshiba strongly
recommends that you save your password in a location where you
can later access it should you not remember it.
Toshiba is not responsible for any losses that may occur to you, your
organization or others as a result of the inability to access your
computer.

148

Utilities

Setting passwords
To register a password for the power-on password functions:
1

Click Start, All Programs, Toshiba, Utilities, and then
TOSHIBA Assist.
The TOSHIBA Assist window appears.

On the left side, click the Secure tab.

Click the User Password icon.
The Password tab of the TOSHIBA Hardware Setup window
appears.

(Sample Image) Password tab of Hardware Setup window
4

Select Registered, then click OK.

Enter your password, and then enter it again to verify.

Click OK to exit.

Deleting a user password
To cancel the power-on password function:
1

Click Start, All Programs, Toshiba, Utilities, and then
TOSHIBA Assist.
The TOSHIBA Assist window appears.

On the left side, click the Secure tab.

Click the User Password icon.
The Password tab of the TOSHIBA Hardware Setup window
appears.

Utilities

TOSHIBA PC Diagnostic Tool Utility
4

149

Click Not Registered.
A pop-up screen appears asking for a password.

Enter the user password, then click OK.

TOSHIBA PC Diagnostic Tool Utility
This utility can help diagnose problems with devices in your
computer. Refer to the online Help documentation within the
application for additional help.
NOTE

The TOSHIBA PC Diagnostic Tool utility may show tests for features
you do not have. This is normal and does not indicate a problem.

To use the TOSHIBA PC Diagnostic Tool utility:
1

Click Start, All Programs, Toshiba, Utilities, and then
PC Diagnostic Tool, or click the PC Diagnostic Tool icon in
the Protect & Fix tab of TOSHIBA Assist.
The TOSHIBA PC Diagnostic Tool window appears.

Click the Diagnostic Tool tab.

(Sample Image) TOSHIBA PC Diagnostic Tool window
3

NOTE

Select the devices that you would like to test by clicking the
check box that appears to the left of the device.
Click the + (plus) and - (minus) symbols to expand and collapse the
categories.
Click Start Diagnostics when you are ready to begin the tests.

150

Utilities

TOSHIBA SD™ Memory Card Format Utility

TOSHIBA SD™ Memory Card Format Utility
This utility is used to format SD™ cards used with the Bridge Media
Adapter slot.
To format an SD memory card using this utility:
1

Click Start, All Programs, Toshiba, Utilities, and then SD
Memory Card Format.
The TOSHIBA SD Memory Card Format screen appears.

(Sample Image) TOSHIBA SD Memory Card Format screen
2

Select the drive corresponding to the SD memory card.

Select the formatting option:
❖

Quick Format

❖

Full Format

Click Start to begin formatting. The formatting progress is
displayed in the horizontal bar in the window.

When formatting is completed, click Close to exit the utility.

Utilities

TOSHIBA Hardware Setup

151

TOSHIBA Hardware Setup
TOSHIBA Hardware Setup is the Toshiba configuration
management tool available through the Windows® operating
system. To access it:
❖

Click Start, All Programs, Toshiba, Utilities, and then
HWSetup, or click the TOSHIBA Hardware Setup icon in
the Optimize tab of TOSHIBA Assist.
The TOSHIBA Hardware Setup screen appears.

(Sample Image) TOSHIBA Hardware Setup screen – General tab
options
The TOSHIBA Hardware Setup screen may have the following
tabs:
❖

Boot Priority—Allows you to change the sequence in which
your computer searches the drives for the operating system
You can also manually choose the Boot Priority by pressing the
power button to power on the computer, then quickly pressing
the F12 key.
Select the boot device by pressing the arrow keys, then
pressing the Enter key.

NOTE

❖

Since the system is a quick-booting system, you must press the keys
immediately after pressing the power button.
Button Setting—Lets you set the resume speed for Sleep
mode. If you want to use the fast resume option, be sure to
connect the AC adaptor to the computer.

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Utilities

TOSHIBA Hardware Setup
❖

CPU—Allows you to enable or disable CPU frequency
switching modes
Dynamically Switchable—This mode is the default setting for
your computer, and automatically changes the processing
frequency and decreases voltage depending on the power
source:
❖

AC Power—If your computer is connected to the AC
adaptor, the CPU frequency mode is set to high for faster
processing.

❖

Battery Power—If your computer is running on battery
power, the CPU frequency mode is set to low for slower
processing. Switching the CPU to low allows you to
conserve power and extend the operating time of your
battery.

Always Low—Sets the CPU speed to low when using either
the battery or the AC adaptor
❖

Display—Allows you to change various default settings for the
built-in display

NOTE

When the computer restarts, it remembers the last configuration. If
data does not appear on the display you are using after starting in
Sleep Mode, press Fn + F5. For more information, see “Directing the
display output when you turn on the computer” on page 71.

❖

General—Allows you to view the current BIOS version or
change certain settings back to their default values

❖

Keyboard—Allows you to configure an external keyboard to
emulate the Fn function key and access the wake-on keyboard
function

❖

LAN—Allows you to set networking functions

❖

LED—Turns the panel LED lights on and off
(available on certain models)

❖

Password—Allows you to set a user password

❖

USB—Allows you to enable or disable USB Legacy Emulation

By changing any of the options that appear in the dialog boxes and
clicking Apply, you can reconfigure that function. Any options that
you change will become default settings when you restart your
system.

Utilities

TOSHIBA Zooming Utility

153

TOSHIBA Zooming Utility
This utility allows you to select which applications will work with
the zoom in/out hot keys (see “Zoom (Display resolution)” on
page 215). You may select all applications or any subset of the
following:
❖

Microsoft® Internet Explorer®

❖

Microsoft® Office

❖

Windows Media® Player

❖

Adobe® Acrobat® Reader®

❖

Icons on the desktop

To access the TOSHIBA Zooming Utility:
1

Click Start, All Programs, Toshiba, Utilities, and then
TOSHIBA Zooming Utility.
The TOSHIBA Zooming Utility Properties screen appears.

(Sample Image) TOSHIBA Zooming Utility Properties screen
2

Select the desired option(s).

Click OK.

The zoom in and zoom out hot keys will now work with the
applications you selected.
To zoom in, hold down the Fn key and press 2; to zoom out, hold
down the Fn key and press 1.

154

Utilities

TOSHIBA Button Support
For more information about how to use the TOSHIBA Zooming
Utility, right-click the
icon in the Notification Area and then
click Help.

TOSHIBA Button Support
TOSHIBA Button Support allows you to customize the Internet
browser and Media buttons. These buttons are located on the system
control panel, directly above the keyboard.
To access TOSHIBA Button Support:
1

Click the TOSHIBA Button Support icon in the Optimize
tab of TOSHIBA Assist.
The TOSHIBA Button Support window appears.

(Sample Image) TOSHIBA Button Support screen
2

Under Button Name, select the button whose function is to be
customized.

Make the desired selections.

Click Close.

Utilities

CD/DVD Drive Acoustic Silencer

155

CD/DVD Drive Acoustic Silencer
This utility can slow the speed of your optical drive to make it run
more quietly. You can use this utility to make listening to music
CDs more enjoyable.
NOTE

When you change the optical drive to “Silence” mode, the setting is
only valid for the current Windows® session. If you shut down,
restart, log off, or resume from Hibernation, the setting will revert
back to Normal speed. The setting can also be changed by CD
burning software or other applications that can set the drive speed.

(Sample Image) CD/DVD Drive Acoustic Silencer screen
To access the utility:
1

Click the CD/DVD Drive Acoustic Silencer icon in the
Optimize tab of TOSHIBA Assist.
The CD/DVD Drive Acoustic Silencer screen appears.

Click Silence Mode to make the drive run more slowly and
quietly for listening to music or audio files on a CD.

Click Normal Mode to run the drive at normal speed for
transferring data.

156

Utilities

TOSHIBA Accessibility

TOSHIBA Accessibility
The TOSHIBA Accessibility utility allows you to use the Fn key to
create a hot key combination with one of the function keys without
pressing the two keys simultaneously as is usually required. Using
Accessibility lets you make the Fn key a sticky key, meaning you can
press it once, release it, and then press a function key to activate the
hot key function.

(Sample Image) TOSHIBA Accessibility window
To use TOSHIBA Accessibility:
1

Click Start, All Programs, Toshiba, Utilities, and then
Accessibility, or click the Accessibility icon in the Optimize
tab of TOSHIBA Assist.
The TOSHIBA Accessibility window appears.

Check the Use Fn-StickyKey box.

Put a check mark next to the desired option.

Click OK.

Utilities

Fingerprint Authentication Utility

157

Fingerprint Authentication Utility
(Available on certain models)
The fingerprint authentication utility can be used to replace the
keyboard-based user/BIOS password authentication system when
booting up.
The fingerprint authentication utility can also be used for user
logon. The user’s fingerprint is read; if the system recognizes the
fingerprint, the user is automatically logged on.

Fingerprint utility limitations
Toshiba does not guarantee that the fingerprint utility technology
will be completely secure or error-free. Toshiba does not guarantee
that the fingerprint utility will accurately screen out unauthorized
users at all times. Toshiba is not liable for any failure or damage
that might arise out of the use of the fingerprint software or utility.

Fingerprint Enrollment
Use the Enroll or Edit Fingerprints wizard to enroll new
fingerprints or to update existing fingerprint samples.
NOTE

It is recommended that you complete the Fingerprint tutorial before
starting fingerprint enrollment. The Fingerprint tutorial shows how to
achieve the highest quality fingerprint samples.

To enroll a new fingerprint:
1

Click Start, All Programs, Protector Suite QL, and then
Control Center.

Click the Fingerprints topic in the Control Center. Click the
Enroll or Edit Fingerprints wizard.

NOTE

When Control Center is opened for the first time, you must click
“Elevate administrative privileges” on the main Control Center
window before you can access most of the system settings in the
Control Center (see “Elevate Administrative Privileges for User” on
page 162). Otherwise, the settings remain gray and unavailable.

Enter your credentials.

Complete the Fingerprint tutorial.

Click the button above the finger you want to enroll.

158

Utilities

Fingerprint Authentication Utility
6

Swipe your finger on the reader.
A sample will be created and indicated by a Fingerprint icon.

Repeat the previous step. Swipe the same finger on the reader
two more times to create two more samples.

The final template will be created from these three samples.

NOTE

If you do not use a Windows® password, you will be prompted to
define a new (non-empty) one. This is not necessary, but a password
improves the security of your software.

If your system supports power-on security, a Power-on button is
also displayed above each enrolled fingerprint. This button is shown
pressed by default, indicating that your fingerprint is automatically
added for power-on authentication.
During fingerprint enrollment, the system displays icons as
prompts, notifications, and warnings. These icons and their
meanings are as follows:
❖

Reader ready—the reader is waiting to read your fingerprint.
Swipe your finger when you are ready.

❖

Reader busy—wait for the reader to complete its operation.

❖

Problem with operation—the reader could not read your
fingerprint. Swipe your finger again.

❖

Operation succeeded—the reader successfully read or verified
your fingerprint.

❖

Failed to verify the user—the fingerprint could not be matched.

❖

Error reading fingerprint—the finger was too far to the left or
right. Center your finger and swipe it again.

❖

Error reading fingerprint—the movement was skewed. Swipe
your finger again in a straight line.

❖

Error reading fingerprint—the movement was too fast. Swipe
your finger again at a slower speed.

❖

Error reading fingerprint—the movement was too short. Swipe
your finger again using a longer motion.

Utilities

Fingerprint Authentication Utility

159

Fingerprint Logon
The fingerprint utility enables logon to your computer using
fingerprints. During user enrollment, fingerprint samples are saved
and associated with the user’s Windows® user account. When the
user attempts to log on again, the user’s fingerprint is read and
compared with the user’s enrolled fingerprints; if the fingerprint is
recognized, user logon is completed.
The Fast User Switching feature of the Windows® operating system
is also supported. If user A is logged on and the fingerprint utility
verifies the fingerprint of user B (who is already enrolled), the
utility recognizes the fingerprint and switches the users.
If your system supports power-on security, existing fingerprint
samples can be used also for power-on authentication.

Power-on Security
The power-on security feature prevents unauthorized access to your
computer when it is turned off by requiring the user to pass
fingerprint authentication. If fingerprint authentication fails, the
user will not be able to start the computer.
When power-on security is enabled, the system asks you to
authenticate your fingerprint. You have 40 seconds to swipe your
fingerprint.
If the authentication fails, the system tries again up to two more
times. If authentication fails after the third attempt, the system shuts
down.

Enabling Power-on Security
Options for power-on security are displayed only if your computer
supports this feature. In most configurations, power-on security is
enabled automatically after the first user fingerprints are enrolled.
To disable/enable power-on security:
1

Open the Control Center and go to Settings - Power-on
Security. (This wizard is displayed only if your system
supports power-on security.)

Check the option Replace the power-on and hard drive
passwords with the fingerprint reader.

Power-on security can be configured to operate with the fingerprint
logon feature. If a fingerprint used for power-on security matches a
fingerprint in an existing passport, the corresponding user is logged
on automatically without having to enter the Windows® logon
password.

160

Utilities

Fingerprint Authentication Utility

NOTE

Your hardware must support Power-on security to use the single
logon feature. You must have administrative privileges to change
settings.

To enable power-on security single logon:
1

Open the Control Center and go to Settings - System
Settings.

Check the Allow power-on security single sign-on check box.
(Logon support must be enabled for this option to be
accessible.)

Fingerprint Management
Fingerprints are stored in memory during enrollment. After a
fingerprint is enrolled, it is displayed with a power-on button above
it. The button appears “pressed in” by default, indicating that the
corresponding finger will be used for power-on security. If you do
not want to use a fingerprint for power-on security but only for
logon, click the Boot button to delete the fingerprint from the
fingerprint device memory.
The fingerprint device memory can typically hold up to 21
fingerprints. The number of slots remaining is displayed in the
enrollment wizard.

Control Center
The Control Center contains various functions for fingerprint
management and for setting up your fingerprint software. Available
options depend on the software status, used hardware, and installed
applications.

(Sample Image) Main Fingerprint Control Center Window

Utilities

Fingerprint Authentication Utility

161

Fingerprints
❖

Enroll or edit current user’s fingerprint templates—Runs the
fingerprint enrollment wizard. You can enroll, edit, or delete
fingerprints for the current user and, if power-on security is
implemented, control whether they are stored in the fingerprint
device memory. After you enroll your fingerprints, they are
associated with your user name and password. The next time
you log in, you can use your fingerprints instead of your user
name and password.

Settings
❖

System Settings—Opens the Settings dialog containing various
options for setting up the product. Most of these settings can be
modified only by administrators and affect all users.

❖

User Settings—Opens the User Settings dialog containing
user-specific options for setting up the product.

❖

Power-on Security—The memory of the fingerprint device is
limited (typical capacity is 21 fingerprints). You can decide
which fingerprints are present in the device memory and can be
used for verification on computer startup, or create new
fingerprints to be used only for power-on authentication.

❖

Fingerprint Storage Inspector—Opens the Fingerprint Storage
Inspector dialog where you can see the contents of your
fingerprint storage.

Help
❖

Get help information—Displays this help. The help files in
other languages (depending on your installation) are located in
the mui subfolder of your installation folder.

About
❖

About icon—Displays version information.

162

Utilities

Fingerprint Authentication Utility

Elevate Administrative Privileges for User
❖

Elevate administrative privileges for user.—By default, the
operating system assumes you are a user and not an
administrator, and renders most of the system settings in the
Control Center gray and unavailable. To access these system
settings, click “Elevate administrative privileges” on the main
Fingerprint Control Center window. Clicking this option
elevates your account from that of a standard user to an
administrator, and allows you to access all of the system
settings in the Control Center. It also removes this option from
the main Fingerprint Control Center window.

Password Bank
The Password Bank stores registration and logon information for
Web sites and dialogs, helping to automate the task of entering this
information.
You enter the required information only once, during Web page or
dialog registration. When the window is displayed again, all the
data is entered automatically when you scan your fingerprint on the
reader. Registered Web pages can also be accessed directly from the
Biomenu.

Biomenu
Biomenu provides access to the utility’s features and settings. It is
available in several variants or skins. To view or select other
Biomenu skins, open the Control Center and select Settings, User
Settings.
Swipe your finger to open Biomenu. If fingerprint verification is
configured to invoke another action (e.g., display a registered page),
press and hold the Shift key while swiping your finger.
The Biomenu contains the following menu options:
❖

Lock computer—Locks your computer. Use the reader to
unlock the computer again.

❖

Registered Sites—Displays a list of your Web pages registered
by Password Bank. To display and fill in a registered page in
your default Web browser, click it in the list.

❖

Lock/unlock My Safe—Opens or closes My Safe folder.

❖

Control Center—Displays Control Center.

❖

Help—Displays this help file.

Utilities

Fingerprint Authentication Utility

163

Registering a new Web page or dialog
You are logged on to the computer and want to register a new Web
page.
To create a new registration:
1

Display a Web page you want to register.

Fill in the data you want to replay the next time you access this
Web page.

Use the reader to display the Biomenu.

Select Register.

Password Bank recognizes pages containing a password field and
displays a hint that the page can be registered. These hints can be
turned off in the Settings dialog.
A wizard will assist you through your first registration.

Replaying a registered Web page or dialog
You are logged on to the computer and want to replay a registered
Web page.
To replay a registration:
1

Swipe your enrolled finger to display the Biomenu.

Select Registered Sites.

Select a page you want to display and replay, or simply verify
your fingerprint if the page is already displayed.

If you directly access a registered page from your browser without
using the Biomenu’s Registered Sites option, Password Bank
displays a hint that the page is registered and can be replayed.
These hints can be turned off in the Password bank tab of the User
Settings dialog.

Replaying registrations with multiple forms
Password Bank registers forms, not pages. If a page contains
several forms, each form requires a separate registration. If a page
contains several forms, replaying works as follows:
❖

If only one form is registered for the page (regardless of how
many forms the page has), that registration is replayed.

❖

If the page has multiple registered forms, and one of the
registered forms is active, the active form is replayed.

164

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Fingerprint Authentication Utility
❖

If the page has multiple registered forms, but there is no active
form, all existing registered forms for the page are displayed.
You then select the one to be replayed.

Replaying a registered dialog
You are logged on to the computer and want to replay a registered
dialog.
To replay a registration:
1

Display the dialog to be replayed.

Use the reader.

Optional—If the hint for replaying dialogs is displayed,
confirm that you want to replay the registration.

The registration is replayed.

Editing an existing registration
Sometimes it is useful to edit an existing registration. For example,
your company’s address may have changed and you want to update
your registrations.
To edit an existing registration:
1

Click the Settings topic in the Control Center.

Click User Settings. Verify your fingerprint.

Select Registrations.

Select a registration.

Click Edit.

Change the value of an item or delete the item.

Select the Auto submit check box to submit the selected
registration automatically after replaying the registration. A
warning is displayed if you attempt to register a form or dialog
that may be incompatible or not work properly with automatic
submittal.

Deleting a registration
You are logged on to the computer and want to delete an existing
registration.
To delete an existing registration:
1

Click the Settings topic in the Control Center.

Click User Settings. Verify your fingerprint.

Utilities

Fingerprint Authentication Utility
3

Select Registrations.

Select a registration.

Click Delete.

165

How to Delete the Fingerprint Data
Fingerprint data is stored in the non-volatile memory. If the
computer changes ownership, Toshiba recommends the following
procedure:
1

Click Start, All Programs, Protector Suite QL, and then
Control Center.
The Protector Suite Software screen is displayed.

Click Fingerprints then Delete.

Click Settings then Fingerprint Storage Inspector.
The Fingerprint Storage Inspector screen is displayed.

If other fingerprint data is still displayed on the list, hold down
the Ctrl key and select each fingerprint until they are all
selected, then click Remove.

Click OK to make the changes permanent.

Check that all Fingerprint data was deleted on the Fingerprint
Storage Inspector screen.

Care and maintenance of your fingerprint reader
Failure to follow these guidelines and/or procedures might result in
damage to the reader or cause reader failure, finger recognition
problems, or lower finger recognition success rate.
❖

Do not scratch or poke the reader with your nails or any hard or
sharp objects.

❖

Do not press the reader with too much pressure.

❖

Do not touch the reader with a wet finger or any wet objects.
Keep reader surface dry and free of water vapor.

❖

Do not touch the reader with a soiled finger. Minute foreign
particles on a soiled or dirty finger may scratch the reader.

❖

Do not paste stickers or write on the reader.

❖

Do not touch the reader with a finger or any object with builtup static electricity.

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Utilities

Fingerprint Authentication Utility
Observe the following before you swipe your finger on the reader,
whether for fingerprint enrollment/registration or recognition.
❖

Wash and dry your hands thoroughly.

❖

Remove static electricity from your fingers by touching any
metal surface. Static electricity is a common cause of reader
failures, especially during dry seasons such as winter.

❖

Clean the reader with a lint-free cloth. Do not use detergent to
clean the reader.

❖

Avoid the following finger conditions for enrollment or
recognition as they may result in fingerprint enrollment errors
or a drop in the fingerprint recognition success rate.
❖

Soaked or swollen finger (e.g., after taking bath)

❖

Injured finger

❖

Wet finger

❖

Soiled or oily finger

❖

Extremely dry skin condition on finger

Observe the following to improve the fingerprint recognition
success rate.
❖

Enroll two or more fingers.

❖

Enroll additional fingers if recognition failure occurs often
using enrolled fingers.

❖

Check your finger condition. Changed conditions, such as
injured, rough, extremely dry, wet, soiled, dirty, oily, soaked or
swollen fingers, may lower the recognition success rate. Also if
the fingerprint is worn down or the finger becomes thinner or
fatter, the recognition success rate may be lowered.

❖

The fingerprint for each finger is different and unique. Please
ensure that only the registered or enrolled fingerprint or
fingerprints are used for identification.

❖

Check sliding position (see illustration below).

(Sample Illustration) Aligning the finger on the reader

Utilities

ConfigFree®

167

Fingerprint reader limitations
❖

The fingerprint reader compares and analyzes the unique
characteristics in a fingerprint. However, there may be
instances where certain users are unable to register their
fingerprints due to insufficient unique characteristics in their
fingerprints.

❖

A warning message will be displayed when recognition is
abnormal or recognition is not successful within a fixed
duration.

❖

The recognition success rate may differ from user to user.

❖

Toshiba does not guarantee that this fingerprint recognition
technology will be error-free.

Toshiba does not guarantee that the fingerprint reader will
recognize the enrolled user or accurately screen out unauthorized
users at all times. Toshiba is not liable for any failure or damage
that might arise out of the use of this fingerprint recognition
software or utility.

ConfigFree®
NOTE

All references to Bluetooth® in this section are applicable only if
Bluetooth® is available on your system.

ConfigFree® is a set of utilities that makes it easy to control
communication devices and network connections. ConfigFree also
lets you identify communication problems and create profiles for
easy switching between locations and communication networks.
NOTE

For more information on using ConfigFree, see the ConfigFree
online Help.

The ConfigFree utilities include the following:
❖

Connectivity Doctor—The Connectivity Doctor utility is used
to analyze network connections and fix networking problems
with your notebook computer. For more information, see
“Connectivity Doctor” on page 168.

❖

Profile Settings—The Profiles utility lets you switch between
network configurations. For more information, see “Profile
Settings” on page 169.

168

Utilities

ConfigFree®

Getting Started
This section contains information about the ConfigFree® main
screen, and how to start and set up ConfigFree.
For more detailed information on setting up and using ConfigFree,
see the Help File included in the application.

Starting ConfigFree®
To start ConfigFree®, be sure the computer has a wired or wireless
connection. Then perform any of the following steps:
❖

Click Start, All Programs, Toshiba, Networking, and then
ConfigFree.

❖

Double-click the ConfigFree icon

❖

Press the TOSHIBA Assist button (if applicable to your system)
to open the TOSHIBA Assist, and then click the ConfigFree icon.

❖

Click the ConfigFree icon
then click the desired utility.

NOTE

in the Notification Area.

in the Notification Area, and

If your computer is not connected to a network, the ConfigFree icon
in the Notification Area is displayed with an “X.”

ConfigFree® Utilities
Connectivity Doctor
The Connectivity Doctor lets you analyze your network
connections and fix network connection problems. Using
Connectivity Doctor, you can view detailed network information by
simply moving the mouse pointer.
The Connectivity Doctor works with the following network
devices:
❖

Wired and wireless network devices

❖

Access points

The Connectivity Doctor displays the following information:
❖

Status of the PC Network Connections

❖

Status of wired and wireless connections

❖

Wireless Connection band (a/b/g etc.)

Utilities

ConfigFree®
❖

169

Status of Wireless Connection switch

(Sample Image) Connectivity Doctor screen

Profile Settings
The Profile Settings utility lets you save network settings in
“profiles.” ConfigFree® profiles are useful for easily switching
network settings and devices. You can switch network settings
simply by selecting the profile with the desired settings.
If you visit a client company occasionally, for example, you can set
up a profile to match that environment and connect to the network.
Similarly, users who access networks in the office and at home can
set up profiles to handle these networking environments.
A profile contains the currently configured network settings on the
computer, as well as information about any network devices. The
following settings can be saved (or “captured”) in a profile:
❖

Internet settings—includes LAN settings (proxy server
settings) and the address of a home page that opens
automatically when Internet Explorer® starts

❖

Devices—lets you enable or disable settings of wired and
wireless network devices, infrared devices, and set the power
status of Bluetooth® antennas

❖

TCP/IP settings—includes DHCP, IP address, subnet mask,
default gateway, DNS server, and WINS server settings

❖

Personal firewall settings for Internet connections

❖

Bluetooth® Security Level (for example, high or medium)

❖

Enable UAC (User Account Control) setting

170

Utilities

ConfigFree®
To create a profile:
1

Click the

icon in the Notification Area.

Move the pointer to Profile.

Click Open Settings.
The ConfigFree Profile Settings window appears.

(Sample Image) ConfigFree Profile Settings window
4

Click Add to start the Create Profile Wizard.

Chapter 6

If Something Goes Wrong
Some problems you may encounter when using your computer are
relatively easy to identify and solve. Others may require help from
your network administrator or the manufacturer of the software
program.
This chapter aims to help you solve many problems by yourself. It
covers the problems you are most likely to encounter.
If all else fails, contact Toshiba. You will find information on
Toshiba’s support services at the end of this chapter.

Problems that are easy to fix
Your program stops responding.
If you are working with a program that suddenly freezes all
operations, chances are the program has stopped responding. You
can exit the failed program without shutting down the operating
system or closing other programs.
To close a program that has stopped responding:
1

Press Ctrl, Alt, and Del simultaneously (once), then click Start
Task Manager.
The Windows® Task Manager window appears.

171

172

If Something Goes Wrong

Problems when you turn on the computer
2

Click the Applications tab.
If a program has stopped responding, the words “not
responding” appear beside its name in the list.

Select the program you want to close, then click End Task.
Closing the failed program should allow you to continue
working. If it does not, continue with the next step.

Close the remaining programs one by one by selecting the
program name, then End Task.

To power off your computer:
1

Click Start, and then click the arrow next to the Lock button in
the lower-right part of the Start menu.
The Shut Down menu appears.

Start

Arrow
Shut Down Menu

(Sample Image) Shut Down menu
2

Click Shut Down.
The computer shuts down completely.

Problems when you turn on the computer
These problems may occur when you turn on the power.

The computer will not start.
Make sure you attached the AC adaptor and power cord/cable
properly or installed a charged battery.
Press and hold the power button for at least 10 seconds.
If you are using the AC adaptor, check that the wall outlet is
working by plugging in another device, such as a lamp.
Verify that the computer is on by looking at the on/off indicator. If
the indicator is glowing, the computer is on. Also, try turning the
computer off and then on.

If Something Goes Wrong

Problems when you turn on the computer

173

If you are using an AC adaptor, verify that the computer is receiving
power from the external power source by looking at the AC power
light. If the indicator is glowing, the computer is connected to a live
external power source.

The computer starts but when you press a key nothing
happens.
Verify that the active program accepts text input. Try clicking your
mouse on an area where you can type text and try typing again.
Your computer may be in Sleep mode and have a software or
resource conflict. When this happens turning the power on returns
you to the problem instead of restarting the system. To clear the
condition, press Ctrl, Alt, and Del simultaneously. Then shut down the
computer via software, or follow the steps if your program stops
responding (see “Problems that are easy to fix” on page 171).
Clearing the condition may get the computer running, but it will not
solve a resource conflict. Read the documentation that came with
the conflicting device and “Resolving a hardware conflict” on
page 177.

The computer is not accessing the hard disk or the optional
external diskette drive.
Your computer normally loads the operating system from the hard
disk. If you have a hard disk problem, you will not be able to start
the computer. Insert a system diskette into the optional external
diskette drive and press F12 when the machine starts and use the
arrow keys to select the boot-up device. (You may need to press F12
several times.)

The computer displays the WARNING RESUME FAILURE/Windows Error
Recovery – Windows did not shut down successfully message.
To continue, select Start Windows normally. This can happen if
the computer was put into Sleep mode and the battery has
discharged. If you performed a shutdown before this message was
displayed, a program or driver may have prevented Windows® from
shutting down.
Data stored in the computer’s memory has been lost. Data stored in
the computer’s hard drive may not be affected.
Always save your data even when you are using Sleep mode. If
your battery fully discharges, information that has not been saved
will be lost. Your computer can be configured to warn you when the
battery is running low see “What to do when the main battery runs
low” on page 112.

174

If Something Goes Wrong

Problems when you turn on the computer
If you are running on battery power, it is recommended that you do
not leave the computer in Sleep mode for long periods of time.
To charge the battery, leave the computer plugged into a live wall
outlet for several hours. For more information see “Charging
batteries” on page 108.

The computer displays the Non-System disk or disk error message.
Make sure there is no diskette in the optional external diskette
drive. If there is a diskette in the drive, remove it and press any key
to continue. If pressing any key does not work, press Ctrl, Alt, and Del
to restart the computer. For more information see “The computer is
not accessing the hard disk or the optional external diskette drive.”
on page 173.

The AC power light is blinking.
If the AC power light is blinking, try the following steps:
1

Cut off power to the computer by disconnecting the AC adaptor
and removing the battery. The error condition will be
interrupted, and the AC power light will stop flashing.

Put the battery back into the computer. Do not connect the AC
adaptor. Try turning the computer on again.
If the computer starts normally, the AC adaptor may be
defective and will need to be replaced (see the Toshiba Web
site at accessories.toshiba.com).
If the AC power light starts flashing, remove the battery, and
continue with the steps below.

Connect the AC adaptor to the computer. Leave the battery out
of the computer. Try turning the computer on again.
If the computer starts normally, the battery may need charging,
may be depleted, or may be defective. Turn the computer on,
insert the battery, and then leave the computer running for
several hours, which will deliver a slow, steady “tricklecharge” to the battery. Once the battery has been tricklecharged, it may begin working correctly again.
If the trickle-charging does not prove effective, visit the
Toshiba Web site at pcsupport.toshiba.com and see the Support
Bulletin Step-Charging the computer’s battery (click the
Ask Iris® link and search for the support bulletin by name).

Connect the AC adaptor to a different power outlet, preferably
in a different room. If the computer starts normally, there may
be a problem with the AC outlet itself, or the voltage level
available from it.

If Something Goes Wrong
®

The Windows operating system is not working
5

175

Verify that the AC adaptor is the correct unit for your computer
model. The computer may not be able to start from an AC
adaptor that is rated for less current (amperage) than the
computer requires, even if the rated voltage is correct, and the
plug fits correctly in the DC-IN socket. The labels on the
bottom of the computer and the AC adaptor show the
specifications for voltage ("V") and current ("A") for each
device. The voltage level must match exactly. The amperage
rating of the AC adaptor must be equal to or greater than that
required by the computer.

The Windows® operating system is not working
Once you are familiar with the desktop and used to the way the
operating system responds to your work routine, you can easily
detect if the operating system is not working correctly. For
example:
❖

The operating system fails to start after the initial startup
appears.

❖

The operating system takes a long time to start.

❖

The operating system responds differently from the normal
routine.

❖

The screen does not look right.

Unless a hardware device has failed, problems usually occur when
you change the system in some way such as installing a new
program or adding a device.
If you experience any of these problems, use the options in the
Startup menu to fix the problem.

Using Startup options to fix problems
If the operating system fails to start properly, you may have to
change your system’s configuration or verify the startup procedure
to fix the problem. To do this, use the options in the Startup menu.
To open the Startup menu:
1

Restart your computer.

Press F8 when your computer starts and before Windows® starts
loading.
The Windows® Advanced Boot Options menu displays these
options:
❖

Safe Mode

❖

Safe Mode with Networking

176

If Something Goes Wrong

The Windows® operating system is not working
❖

Safe Mode with Command Prompt

❖

Enable Boot Logging

❖

Enable low-resolution video (640x480)

❖

Last Known Good Configuration (advanced)

❖

Directory Services Restore Mode

❖

Debugging Mode

❖

Disable automatic restart on system failure

❖

Disable Driver Signature Enforcement

❖

Start Windows® normally

When you highlight each option using the arrow keys, Windows®
displays information about each option at the bottom after
Description.
See your Windows® documentation for further explanation.
NOTE

If your computer is connected to a network, the Startup menu may
display different versions of Safe mode.

Internet problems
My Internet connection is very slow.
Many factors contribute to the speed with which you can surf the
Internet. They include: network speed, network conditions, time of
day (when everyone else is surfing, your access can be slow) and
popularity of the sites you are trying to access. If accessing a
particular site is very slow, try later.

My browser cannot find the URL address I typed in.
Make sure you separated the domain names of the address with the
forward slash (/). Check the spelling of each name and the syntax of
the address carefully. A single incorrect letter or missed character
will make it impossible for your browser to locate the site.

My browser cannot find a site I bookmarked.
The World Wide Web is constantly changing. A site you
bookmarked yesterday may not be available today or its server may
be down for temporary repair. Try again later.

If Something Goes Wrong

Resolving a hardware conflict

177

The Windows® operating system can help you
If the operating system has started properly but you still have a
problem using your computer, the online Help can assist you in
troubleshooting the problem.
To access the Windows® operating system Help and Support:
1

Click Start, then click Help and Support, or press F1.
The Help and Support window appears.

Then do one or both of the following:
❖

In the search field, type in the topic for which you need
help and follow the on-screen instructions.

❖

Click one of the options listed in the window and then
follow the on-screen instructions.

You can connect to Support Online by clicking Microsoft
Customer Support or by going to Toshiba support at
pcsupport.toshiba.com.

Resolving a hardware conflict
If you receive an error message telling you there is a device driver
conflict or a general hardware problem, try using Windows® Help
and Support to troubleshoot the problem first.
For help on hardware conflicts:
1

Click Start, then click Help and Support, or press F1.

Click Troubleshooting in the Find an answer section.
A list of category links appears.

Click a topic under Hardware and drivers and follow the
steps.

If there is still a problem, the operating system should display a
message that explains what the conflict is.

A plan of action
The smooth operation of the system depends on the interaction of
all devices, programs, and features. If the system or one of its
attached devices is not working, resolving the problem can be timeconsuming and frustrating.
The recommended procedure for getting multiple devices to work
together is to add and set up one device at a time. After you add
each device, test it to make sure it and all previously connected
devices work.

178

If Something Goes Wrong

Resolving a hardware conflict
The device most recently connected to the system is the one most
likely to be causing a conflict.

Resolving conflicts
There are several things you can do to resolve hardware conflicts:
❖

Get the most recent drivers from the manufacturer.

❖

Disable the device.
For an older device, remove it from the computer.

❖

Disable another system component and use its resources for the
new device. See “Fixing a problem with Device Manager” on
page 178.

❖

Reconfigure the device so that its requirements do not conflict.
Refer to the device’s documentation for instructions about
changing settings on the device.

Fixing a problem with Device Manager
Device Manager provides a way to check and change the
configuration of a device.
Changing the default settings using Device Manager can cause other
conflicts that make one or more devices unusable. Device Manager
is a configuration tool for advanced users who understand
configuration parameters and the ramifications of changing them.

Checking device properties
Device Manager provides a way to view the properties of a device.
Properties include the name of the manufacturer, the type of device,
the drivers installed, and the system resources assigned to the
device.
To check a device’s properties:
1

Click Start, Control Panel, System and Maintenance,
System, and then Device Manager.

To view the device(s) installed, double-click the device type.

To view the properties, double-click the device.
The operating system displays the Device Properties dialog
box, which provides an array of tabs. They may include:
❖

The General tab, which provides basic information about
the device.

If Something Goes Wrong

Resolving a hardware conflict

179

❖

The Resources tab, which lists resources assigned to the
monitor, optional external optical drive, optional external
diskette drive, and other power-using functions. This tab
does not appear if the device is not using resources.

❖

The Driver tab, which displays the drivers being used by
the device. This tab also provides options for updating the
driver or rolling back the driver in case the new version is
causing a problem.

The tabs that appear in the dialog box vary from one device to
another.
For more information about Device Manager, refer to Windows®
online Help.

Memory problems
Incorrectly connected or faulty memory modules may cause errors
that seem to be hardware or even software related. It is worthwhile
checking for these first:
1

Click Start, and then click the arrow next to the Lock button in
the lower-right part of the Start menu.
The Shut Down menu appears.

Click Shut Down.
The computer shuts down completely.

Remove the memory module, following the instructions in
“Removing a memory module” on page 56.

Reinstall the memory module, following the instructions in
“Installing a memory module” on page 51, and making sure the
module is seated properly.

Check for the error again.

If the error recurs, remove the memory module entirely and
check for the error again.
If removing the memory module eliminates the error, the
memory module may be faulty. If the error recurs without the
memory module installed, the error is not caused by the
memory module.
TECHNICAL NOTE: You must have at least one memory module
installed for the computer to work.

180

If Something Goes Wrong

Resolving a hardware conflict

NOTE

For this model Slot A is the top slot. Slot B is the bottom slot. If only one
memory module is to be installed, it must be installed in slot A.

Power and the batteries
Your computer receives its power through the AC adaptor and
power cord/cable or from the system batteries (battery, optional
secondary battery, and real-time clock (RTC) battery). Power
problems are interrelated. For example, a faulty AC adaptor or
power cord/cable will neither power the computer nor recharge the
batteries.
Here are some typical problems and how to solve them:

The AC power light does not come on when you plug in the
AC adaptor and power cord/cable.
Make sure the AC adaptor and power cord/cable are firmly plugged
into both the wall outlet and the computer.
If the AC power light still does not come on, check that the wall
outlet is working properly by plugging in a lamp or other appliance.

The AC adaptor and power cord/cable work correctly, but the
battery will not charge.
The battery does not charge while the computer is consuming full
power. Try turning off the computer.
The battery may not be inserted correctly in the computer. Turn off
the computer, remove the battery, clean the contacts with a soft dry
cloth (if necessary) and replace the battery. See “Removing the
battery from the computer” on page 117.
The battery may be too hot or too cold to charge properly. If you
think this is the probable cause, let the battery reach room
temperature and try again.
If the battery has completely discharged, it will not begin charging
immediately. Leave the AC adaptor and power cord/cable
connected, wait 20 minutes and see if the battery is charging.
If the battery light is glowing after 20 minutes, let the computer
continue charging the battery for at least another 20 minutes before
you turn on the computer.
If the battery light does not glow after 20 minutes, the battery may
have reached the end of its useful life. Try replacing it.

If Something Goes Wrong

Resolving a hardware conflict

181

The battery appears not to power the computer for as long as
it usually does.
If you frequently repeat shallow charge and discharge, the battery
meter may become inaccurate. Let the battery discharge
completely, then try charging it again.
Check the power options via your Power Plans (see “Power Plans”
on page 115). Have you added a device, such as an ExpressCard® or
memory module, that takes its power from the battery? Is your
software using the hard disk more? Is the display power set to turn
off automatically? Was the battery fully charged to begin with? All
these conditions affect how long the charge lasts.
After a period of time, the battery will lose its ability to perform at
maximum capacity and will need to be replaced. This is normal for
all batteries. To purchase a new battery pack, see your accessories
information included with your computer, or visit the Toshiba Web
site at accessories.toshiba.com. Refer to this site often to stay
current on the most recent software and hardware options for your
computer, and for other product information.
For more information on maintaining battery power, see “Charging
batteries” on page 108.

Keyboard problems
If, when you type, strange things happen or nothing happens, the
problem may be related to the keyboard itself.

The keyboard produces unexpected characters.
A keypad overlay may be on. If the numlock light or cursor control
mode light is on, press Fn + F10 to turn off the cursor control mode
light, or Fn + F11 to turn off the numlock light.
If the problem occurs when both the keypad overlays are off, make
sure the software you are using is not remapping the keyboard.
Refer to the software documentation and check that the program
does not assign different meanings to any of the keys.

You have connected an external keyboard and the operating
system displays one or more keyboard error messages.
The keyboard you connected may be defective or incompatible with
the computer. Try using a different make of keyboard.

182

If Something Goes Wrong

Resolving a hardware conflict

Nothing happens when you press the keys on the external
keyboard.
You may have plugged the external keyboard in while the computer
was turned on. Using the computer’s TouchPad:
1

Click Start, and then click the arrow next to the Lock button in
the lower-right part of the Start menu.
The Shut Down menu appears.

Click Restart.
The computer will restart and recognize the device.

Display problems
Here are some typical display problems and their solutions:

The screen is blank.
Display Auto Off may have gone into effect. Press any key to
activate the screen.
You may have activated the instant password feature by pressing
Fn and F1 simultaneously. If you have registered a password, press
any key, type the password and press Enter. If no password is
registered, press any key. The screen reactivates and allows you to
continue working.
If you are using the built-in screen, make sure the display priority is
not set for an external monitor. To do this, press Fn and F5
simultaneously (once). If this does not correct the problem, press Fn
and F5 simultaneously again to return the display priority to its
previous setting.
HINT: Holding the Fn key and pressing the F5 key several times will
advance you through the display options.
If you are using an external monitor:
❖

Check that the monitor is turned on.

❖

Check that the monitor’s power cord/cable is firmly plugged
into a working power outlet.

❖

Check that the cable connecting the external monitor to the
computer is firmly attached.

❖

Try adjusting the contrast and brightness controls on the
external monitor.

❖

Press Fn and F5 simultaneously to make sure the display
priority is not set for the built-in screen.

If Something Goes Wrong

Resolving a hardware conflict

183

The screen does not look right.
You can change the display settings by clicking a blank area of the
desktop with the secondary control button, then clicking
Personalize. This opens the Personalization window. Click
Windows Color and Appearance to choose the colors for the
screen. Click Display settings to choose the screen resolution.

The built-in screen flickers.
Some flickering is a normal result of the way the screen produces
colors. To reduce the amount of flickering, try using fewer colors.
To change the number of colors displayed:
1

Right-click in a blank area of the Windows® desktop.

Click Personalize, and then Display Settings.

Change the Colors option and click OK.

For more information see Windows® Help.

A message displays saying that there is a problem with your
display settings and that the adapter type is incorrect or the
current settings do not work with your hardware.
Reduce the size of the color palette to one that is supported by the
computer’s internal display.
To change the display properties:
1

Right-click in a blank area of the Windows® desktop.

Click Personalize, and then Display Settings.

Adjust the screen resolution and/or color quality.

Click OK.

The display mode is set to Simultaneous and the external
display device does not work.
Make sure the external monitor is capable of displaying at
resolutions of 800 x 600 or higher. Devices that do not support this
resolution will only work in Internal/External mode, and not
simultaneous mode.

184

If Something Goes Wrong

Resolving a hardware conflict

Small bright dots appear on your TFT display when you turn
on your computer.
Small bright dots may appear on your screen display when you turn
on your computer. Your display contains an extremely large number
of thin-film transistors (TFT) and is manufactured using highprecision technology. Any small bright dots that may appear on
your display are an intrinsic characteristic of the TFT
manufacturing technology. Over a period of time, and depending on
the usage of the computer, the brightness of the screen will
deteriorate. This is also an intrinsic characteristic of the screen
technology. When the computer is operated on battery power, the
screen will dim and you may not be able to increase the brightness
of the screen while on battery power.

Disk drive problems
Problems with the hard disk or with a diskette drive usually show
up as an inability to access the disk or as sector errors. Sometimes a
disk problem may cause one or more files to appear to have garbage
in them. Typical disk problems are:

You are having trouble accessing a disk, or one or more files
appear to be missing.
Make sure you are identifying the drive by its correct name
(A: or C:).

Error-checking
Run Error-checking, which analyzes the directories, files and File
Allocation Table (FAT) on the disk and repairs any damage it finds.
To run Error-checking:
1

Click Start, and then Computer.

Right-click the drive you want to check.

On the pop-up menu, click Properties.
The drive’s Properties box appears.

NOTE

This feature is not available for optical drives.

Click the Tools tab.

Click the Check now button.
The Check Disk box appears.

If Something Goes Wrong

Resolving a hardware conflict
6

185

You can choose one or both options:
❖

Automatically fix file system errors

❖

Scan for and attempt recovery of bad sectors

Click Start.
Error-checking tests and repairs the disk.

Your hard disk seems very slow.
If you have been using your computer for a long time, your files
may have become fragmented. Run Disk Defragmenter.
To do this, click Start, All Programs, Accessories, System Tools,
and then Disk Defragmenter. After it opens, click Defragment
now.

Your data files are damaged or corrupted.
Refer to your software documentation for file recovery procedures.
Many software packages automatically create backup files.
You may also be able to recover lost data using utility software.
Consult your network administrator.

Some programs run correctly but others do not.
This is probably a configuration problem. If a program does not run
properly, refer to its documentation and check that the hardware
configuration meets its needs.

A diskette will not go into the optional external diskette drive.
You may already have a diskette in the drive. Make sure the drive is
empty.
You may be inserting the diskette incorrectly. Hold the diskette with
the hub side facing down, and insert it so that the metal head
window cover goes into the drive first.
The metal cover or a loose label may be obstructing the path into
the drive. Carefully inspect the diskette. If the metal cover is loose,
replace the diskette. If the label is loose, replace the label and try
inserting the diskette again.

The drive cannot read a diskette.
Try another diskette. If you can access the second diskette, the first
diskette (not the drive) is probably causing the problem. Run Errorchecking on the faulty diskette (for instructions see “Disk drive
problems” on page 184).

186

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Optical drive problems
You cannot access a disc in the drive.
If the optical drive is an external drive, make sure that the drive’s
cable is properly connected to the computer.
Make sure the tray that holds the optical disc is closed properly.
Press gently until it clicks into place.
Open the tray and remove the disc. Make sure the tray is clean. Any
dirt or foreign object can interfere with the laser beam.
Examine the disc to see if it is dirty. If necessary, wipe it with a
clean cloth dipped in water or a neutral cleaner.
Replace the disc in the tray. Make sure that the disc is lying flat,
label side up. Close the tray carefully, making sure it has shut
completely.

You press the disc eject button, but the drive tray does not
slide out.
Make sure the computer is connected to a power source and turned
on. The optical drive eject mechanism requires power to operate.
Make sure a program is not accessing the drive and preventing it
from ejecting.
If you need to remove a disc and cannot turn on the computer (for
example, if the battery is completely discharged), use a narrow
object, such as a straightened paper clip, to press the manual eject
button. This button is in the small hole next to the optical drive eject
button on the face of the optical drive tray.
Never use a pencil to press the manual eject button. Pencil lead can
break off inside the computer and damage it.

Some discs run correctly but others do not.
Check that the type of disc you are using is compatible with your
optical drive. For more information regarding supported optical
media formats, refer to the complete detail specifications for your
computer at pcsupport.toshiba.com.
If the problem is with an optical data disc, refer to the software’s
documentation and check that the hardware configuration meets the
program’s needs.

If Something Goes Wrong

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187

The disc will not come out of the drive when you click the
eject button on the screen.
Press the button on the optical drive itself. For additional
information see “You press the disc eject button, but the drive tray
does not slide out.” on page 186.

Sound system problems
No sound is coming from the computer’s speakers.
Adjust the volume control.
Try pressing Fn + Esc to see if volume mute is disabled.
Check that the volume control on the computer is turned up.
If you are using external headphones or speakers, check that they
are securely connected to your computer.

The computer emits a loud, high-pitched noise.
This is feedback between the microphone and the speakers. It
occurs in any sound system when input from a microphone is fed to
the speakers and the speaker volume is too loud. Adjust the volume
control.

ExpressCard® problems
ExpressCards® include many types of devices, such as a removable
hard disk, additional memory, or a pager.
Most ExpressCard problems occur during installation and setup of
new cards. If you are having trouble getting one or more of these
devices to work together, several sections in this chapter may apply.
Resource conflicts can cause problems when using ExpressCards.
See “Resolving a hardware conflict” on page 177.
If your system does not have built-in drivers for your ExpressCard
and the card did not come with an operating system driver, it may
not work under the operating system. Contact the manufacturer of
the ExpressCard for information about using the card under the
operating system.

ExpressCard® checklist
❖

Make sure the card is inserted properly into the slot.

❖

Make sure all cables are securely connected.

188

If Something Goes Wrong

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❖

Occasionally a defective ExpressCard®slips through quality
control. If another computer with a ExpressCard slot is
available, try the card in that machine. If the card malfunctions
again, it may be defective.

Resolving ExpressCard® problems
Here are some common problems and their solutions:

The slot appears to be dead. ExpressCards® that used to work
no longer work.
Check the ExpressCard® status:
1

Click Start, Control Panel, System and Maintenance, and
then Device Manager.

Double-click the appropriate ExpressCard, which will be listed
under one of the categories shown, for example: Disk drives,
Network adapters, Other, etc.
The operating system displays your ExpressCard’s Properties
dialog box, which contains information about your
ExpressCard configuration and status.

The computer stops working (hangs) when you insert an
ExpressCard®.
The problem may be caused by an I/O (input/output) conflict
between the socket and another device in the system. Use Device
Manager to make sure each device has its own I/O base address.
See “Fixing a problem with Device Manager” on page 178 for more
information.
Since all ExpressCards® share the same socket, each card is not
required to have its own address.

Hot swapping (removing one ExpressCard® and inserting
another without turning the computer off) fails.
Follow this procedure before you remove an ExpressCard®:
1

Click the Safely Remove Hardware icon in the Notification
Area.
The Safely Remove Hardware screen appears.

Click Safely remove for the device you want to swap.

Select the item you wish to remove and click OK.

Remove the device when told it is safe to do so.

If Something Goes Wrong

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189

Never swap modules when the computer is in Hibernation or Sleep
mode. This is known as “warm swapping” and is not supported. For
more information on Hibernation and Sleep modes see “Hibernation
mode” on page 76 and “Sleep mode” on page 77.

The system does not recognize your ExpressCard®.
Refer to the ExpressCard® documentation.
Removing a malfunctioning card and reinstalling it can correct
many problems.

An ExpressCard® error occurs.
Reinsert the card to make sure it is properly connected.
If the card is attached to an external device, check that the
connection is secure.
Refer to the card’s documentation, which should contain a
troubleshooting section.

Printer problems
This section lists some of the most common printer problems.

The printer will not print.
Check that the printer is connected to a working power outlet,
turned on and ready (on line).
Check that the printer has plenty of paper. Some printers will not
start printing when there are just two or three sheets of paper left in
the tray.
Make sure the printer cable is firmly attached to the computer and
the printer.
Run the printer’s self-test to check for any problem with the printer
itself.
Make sure you installed the proper printer drivers as shown in
“Setting up a printer” on page 73 or in the instructions that came
with the printer.
You may have connected the printer while the computer is on.
Disable Sleep mode, turn off the computer, and turn off the printer.
Turn the printer back on, make sure it is online, and then turn the
computer back on.
Try printing another file. For example, you could create and attempt
to print a short test file using Notepad. If a Notepad file prints
correctly, the problem may be in your original file.

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If Something Goes Wrong

Resolving a hardware conflict
If you cannot resolve the problem, contact the printer’s
manufacturer.

The printer will not print what you see on the screen.
Many programs display information on the screen differently from
the way they print it. See if your program has a print preview mode.
This mode lets you see your work exactly as it will print. Contact
the software manufacturer for more information.

Modem problems
(Available on certain models)
This section lists common modem problems.

The modem will not receive or transmit properly.
Make sure the cable from the modem to the telephone line is firmly
connected to the computer’s modem port and the telephone line
jack.
Check the communications parameters (baud rate, parity, data
length and stop bits) specified in the communications program. It
should be set up to transmit at 300, 1200, 2400, 4800, 9600, 14400,
28800, 33600 bps (bits per second) or higher. Refer to the
program’s documentation and the modem manual for information
on how to change these settings.

The modem is on, set up properly but still does not transmit
or receive data.
Make sure the line has a dial tone. Connect a telephone handset to
the line to check this.
The other system may be busy or off line. Try making a test
transmission to someone else.
For more information regarding your system’s V.92 modem, visit
the Toshiba Web site at pcsupport.toshiba.com.

Wireless networking problems
NOTE

This section provides general troubleshooting tips for networking
problems, specifically wireless (Wi-Fi®) networking.
The terms and concepts used assume a basic understanding of
networks, and may be for more advanced users. If you need
assistance or if you are not familiar with the terminology, please see
Windows® Help and Support or contact your computer technician.

If Something Goes Wrong

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191

❖

If your computer is equipped with an internal Wi-Fi® adapter,
verify that the Wireless antenna ON/OFF switch is ON (the
wireless indicator light
will be lit).

❖

Verify that your computer can detect access points or routers. If
it can detect a Wi-Fi® access point or router then it may be a
configuration issue.

NOTE

To determine if your computer has an internal Wi-Fi® adapter, check
the device list in Device Manager (part of the Windows® Control
Panel, Hardware and Sound). Some Toshiba models may have a
Wireless antenna ON/OFF switch even though they do not have an
internal Wi-Fi® adapter.

❖

Verify that signal strength is good using the utility provided
with the Wi-Fi® adapter.

❖

If another computer is on the same network, verify that it has
network access, and can connect to the Internet. If, for
example, the other computer cannot browse to a public Web
site, the ISP’s (Internet Service Provider) service may be
disrupted.

❖

Verify that the Service Set Identifier (SSID), or network name,
is correct—i.e., that it matches the SSID assigned to the access
point you are attempting to connect through. SSIDs are casesensitive. Toshiba provides a Client Manager utility for setting
and managing SSIDs.

❖

Check the Control Panel’s Hardware and Sound Device
Manager to verify that the Wi-Fi® adapter is recognized by the
Windows® operating system, and that the driver is loaded.
Carefully note any error messages—these will be very helpful
if you should confer with a support technician at a later time.

❖

Verify that the network connection is configured to obtain its
Internet Protocol (IP) address dynamically:

❖

Click Start, and then Network.

Click View Status.

Click Details.

Verify that the DHCP Enabled setting is set to Yes.

Click Close.

Use IPCONFIG to verify that the computer has a useful IP
address—one other than the private address of
169.254.xxx.xxx assigned by Windows®.

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Resolving a hardware conflict
1

Click Start to open the Start menu.

Type Cmd in the search field.

At the top-left of the Start menu, click cmd.exe to open the
command prompt.

Enter IPCONFIG /ALL and press Enter.

The IP address for each active network adapter will be
displayed.
❖

Connect your computer directly to your router or broadband
modem, by plugging a standard CAT5 Ethernet patch cable
(sold separately) into your computer's RJ45 Ethernet port. If
your connection problem disappears, the problem lies in the
Wi-Fi® part of your network.

❖

Use the PING command to verify a connection to the gateway
at 192.168.1.1 (a default gateway for most wireless routers).
1

Click Start to open the Start menu.

Type Cmd in the search field.

At the top-left of the Start menu, click cmd.exe.

Enter PING 192.168.1.1 at the command prompt, and press
Enter.

5
❖

If “Request Timed Out” or another error message appears
in response, then the problem is probably Wi-Fi®-related.

If you have enabled any security provisions (closed system,
MAC address filtering, Wired Equivalent Privacy [WEP], etc.),
check the access point vendor's Web site for recent firmware
upgrades. Problems with WEP keys, in particular, are
frequently addressed in new firmware releases.

The Windows® operating system wireless management
facility does not work.
If you are using an external Wi-Fi® adapter (an ExpressCard®, USB
adapter, or other variety), check if the adapter comes with its own
management utility. If it does, the utility may be disabling the
Windows® operating system wireless management facility, in which
case you must use the adapter's management utility. If the
documentation that accompanies the adapter does not provide
enough information to determine if this is the case, contact that
vendor's support group for further advice.

If Something Goes Wrong

DVD operating problems

193

DVD operating problems
If you experience a problem playing DVDs, you may be able to fix
the problem yourself.
For general problems playing a DVD title, try the following steps:
1

Verify that the disc is in a format that the drive supports.

Ensure that the disc is properly inserted in the drive tray.

Use the DVD Player software that came with your computer to view
DVD movies.

Clean the disc and try again.
A dirty drive can also cause audio problems. If you have tried
several discs and all fail, consider sending your drive to an
authorized service provider to get it cleaned.

Verify that your computer recognizes your optical drive by
clicking Start, and then Computer. The optical drive should
appear in the list.

See “Checking device properties” on page 178 for instructions
on using Device Manager to view the optical drive properties.

Check the Toshiba Web site for new information on optical
drives and their operation.

A blank screen appears while watching a DVD-ROM movie
or title.
Change the setting for when to turn off the display using the
following steps:
1

Click Start, Control Panel, System and Maintenance, and
then Power Options.

Click Choose when to turn off the display.

Select Never on When to turn off the display.

Click Save changes.

The screen saver runs while you are watching a movie or title.
If the screen saver is enabled, it runs on top of any movie or title
you are watching. To disable the screen saver:
1

Right-click on the desktop and click Personalize in the menu.

Select None for the screen saver.

Click OK.

194

If Something Goes Wrong

Develop good computing habits

Develop good computing habits
Save your work frequently.
You can never predict when your computer will lock, forcing you to
close a program and lose unsaved changes. Many software
programs build in an automatic backup, but you should not rely
solely on this feature. Save your work! See “Computing tips” on
page 88 for instructions.

On a regular basis, back up the information stored on your
hard disk.
Use Windows® to back up files, or the entire computer, to an optical
disc, or external hard disk. Here are some ways you can do this:
❖

Use the Windows® operating system to back up files or your
entire computer to an optical disc, or external hard disk.

❖

Copy files to a rewritable external storage device.

❖

Connect a writable optical disc or hard drive to the system and
use specialized software to copy everything on the hard disk to
an optical disc or hard drive.

❖

Connect your computer to the office network and copy files to
your network partition.

Some people use a combination of these methods, backing up all
files to tape weekly and copying critical files to diskette on a daily
basis.
If you have installed your own programs, you should back up these
programs as well as your data files. If something goes wrong that
requires you to reformat your hard disk and start again, reloading
all your programs and data files from a backup source will save
time.

Read the user’s guides.
It is very difficult to provide a fail-safe set of steps you can follow
every time you experience a problem with the computer. Your
ability to solve problems will improve as you learn about how the
computer and its software work together.
Get familiar with all the user’s guides provided with your computer,
as well as the manuals that come with the programs and devices you
purchase.
Your local computer store or book store sells a variety of self-help
books you can use to supplement the information in the manuals.

If Something Goes Wrong

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195

Data and system configuration backup in the Windows® operating
system
The Windows® operating system offers some easy-to-use features
for backing up your Windows® settings and your data—documents
and other important files. Take advantage of these features to
protect yourself from much more difficult and time-consuming
restoration procedures, and to safeguard your valuable data from
loss.

Saving system configuration with Restore Points
The System Restore feature of the Windows® operating system
quickly creates Restore Points—‘snapshots’ of your Windows®
operating system configuration—and saves them for later recall. If
you experience problems after installing some new hardware or
software, you can easily select a previously established Control
Point to ‘turn back the clock,’ restoring the Windows® operating
system to the state it was in just prior to the installation. This is
much easier and more effective than uninstalling the hardware or
software, which often leaves behind unwanted files and settings. It
is also easy to undo a Restore Point selection, if you change your
mind.
Follow these steps to create a Restore Point using the System
Restore utility:
1

Click Start, All Programs, Accessories, System Tools, and
then System Restore.

Click open System Protection.
The System Protection tab of the System Properties window
appears.

Click Create.

In the input field, enter a name that is descriptive enough to be
easily understood in the future, such as “Before installing
Brand X Accounting app.” Then click Create.

The Windows® operating system creates the Restore Point,
automatically stamps it with the current date and time, and
displays a message that the restore point was successfully
created.

Click OK.

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Then, at a later time, you can re-establish your Windows®
configuration using the saved Restore Point. To do this:
1

Click Start, All Programs, Accessories, System Tools, and
then System Restore.

Click Next.

A list of previously created Restore Points displays, showing
the timestamp and description of each Restore Point.

NOTE

This list may contain Restore Points that you did not create. Restore
Points labeled System Checkpoint were automatically created by the
Windows® operating system. Other Restore Points may have been
created automatically by applications when they were installed.
Select the Restore Point you want to use, and then click Next.
The utility displays the timestamp and description of the
selected Restore Point.

Verify that the Restore Point you selected is the correct one. If
it is not, click Back to return to step 4.

Close all programs and save all open files.

Click Finish, and then Yes to begin the system restore.

Your Windows® operating system configuration will now be
restored to the state it was in when the chosen Restore Point
was created, and then the computer will be automatically
restarted.

Backing up your data or your entire computer with the
Windows® operating system
The most valuable component of your computer system is the data
you create and store on its hard drive. Since problems with either
hardware or software can make the data inaccessible or even
destroy it, the next most valuable component of your computer
system may be a recent backup of your data.
Fortunately, the Windows® operating system offers a convenient
way to back up your computer or just your important files to optical
drives, or hard drives. An external hard drive is recommended in
case the internal hard drive fails. No additional software is required.
Most of the optical drives built into recent Toshiba portable
computer models can write to (or ‘burn’) as well as read from
optical discs. External optical disc writers are also widely available.

If Something Goes Wrong

Develop good computing habits

197

Follow these steps to back up your computer or files to optical
discs, or a hard drive:
NOTE

You cannot back up the computer while running on battery power.
Connect the AC adaptor before continuing.

Prepare your backup target by connecting it and/or inserting a
blank optical disc in the drive.

Click Start.

Click Control Panel.

Click System and Maintenance.

Click Backup and Restore Center.

You can choose to back up some files or the entire computer.
Click either Back up files or Back up computer.

NOTE

If you choose to back up your entire computer, you will be setting up
a scheduled backup that will be performed periodically, and will only
include the changes made since the last backup.
Follow the on-screen help to complete your backup.

For more help, click Start, Help and Support, and search for
“back up.”

General tips for installing hardware and software
Here are a few tips to help ensure safe and easy installation of new
hardware (printers, pointing devices, external hard drives, DVD
writers, scanners, etc.) and software (applications like Microsoft®
Office and Adobe® Photoshop®, or utility software such as special
toolbars for your web browser).
❖

Create a Restore Point (refer to “Saving system configuration
with Restore Points” on page 195). Before installing anything,
use the System Restore utility to set a Restore Point (see the
section titled Restore Points). If anything goes wrong, you will
then be able to easily restore the Windows® operating system to
the state it was in prior to the installation, undoing any changes
that the installation process introduced.

198

If Something Goes Wrong

Develop good computing habits
❖

Back up your critical data (see “Backing up your data or your
entire computer with the Windows® operating system” on
page 196).

❖

Have your factory Restore/Reconfiguration CD(s) on hand in
case you need any files from them (available on certain
models).

❖

Do not guess—follow directions carefully! It is often necessary
to run an installation utility first—before connecting a new
hardware item to the computer. If the device is connected first,
it may be very difficult to complete the installation
successfully. Always carefully follow the installation
instructions that accompany the hardware or software.

❖

Restart the Windows® operating system. Always restart the
Windows® operating system after each installation, even if the
installation utility does not prompt you to do so. This will
ensure that the installation is completed, and will clean up
anything that the installation utility left behind.

❖

Do one installation at a time. If you have several new items to
add to your computer system, install just one at a time, creating
Restore Points immediately before each successive installation.
This will make it much easier to determine the origin of any
new problems. For best results, follow this sequence:
1

Back up critical data.

Create a Restore Point.

Install one item of hardware or software.

Restart the Windows® operating system.

Use the new hardware or software for a while, noting any
new problems. Make sure that your critical applications (email, business applications, etc.) are working correctly,
and verify that important devices are still functioning.

For each additional hardware or software item, repeat
these steps, starting at step 1 if any of your critical data has
changed, or starting at step 2 if no critical data has
changed.

If Something Goes Wrong

If you need further assistance

199

If you need further assistance
If you have followed the recommendations in this chapter and are
still having problems, you may need additional technical assistance.
This section contains the steps to take to ask for help.

Before you contact Toshiba
Since some problems may be related to the operating system or the
program you are using, it is important to investigate other sources
of assistance first.
Try the following before you contact Toshiba:
❖

Review the troubleshooting information in your operating
system documentation.

❖

If the problem occurs while you are running a program, consult
the program’s documentation for troubleshooting suggestions.
Contact the software company’s technical support group for
their assistance.

❖

Consult the dealer from whom you purchased your computer
and/or program. Your dealer is your best source for current
information.

For the detailed specifications for your computer, visit
pcsupport.toshiba.com. Go to the Tech Support Center, select your
particular model from the list and go to the Detailed Specifications
for that model.
For the number of a Toshiba dealer near you in the United States,
call: (800) 457-7777.

Contacting Toshiba
If you still need help and suspect that the problem is hardwarerelated, Toshiba offers a variety of resources to help you.

Toshiba’s Technical Support Web site
For technical support, or to stay current on the most recent software
and hardware options for your computer, and for other product
information, be sure to regularly check the Toshiba Web site at
pcsupport.toshiba.com.

Toshiba voice contact
Before calling Toshiba, make sure you have:
❖

Your computer’s serial number

❖

The computer and any optional devices related to the problem

200

If Something Goes Wrong

Other Toshiba Internet Web sites
❖

Backup copies of your Windows® operating system and all
other preloaded software on your choice of media

❖

Name and version of the program involved in the problem
along with its installation media

❖

Information about what you were doing when the problem
occurred

❖

Exact error messages and when they occurred

For technical support, call the Toshiba Global Support Centre:
Within the United States at (800) 457-7777
Outside the United States at (949) 859-4273

Other Toshiba Internet Web sites
toshiba.com

Worldwide Toshiba corporate site

computers.toshiba.com

Marketing and product information in
the USA

accessories.toshiba.com

Accessories information in the USA

www.toshiba.ca

Canada

www.toshiba-Europe.com

Europe

www.toshiba.co.jp/index.htm

Japan

http://servicio.toshiba.com

Mexico and all of Latin America

Toshiba’s worldwide offices
Australia
Toshiba (Australia) Pty. Limited
84-92 Talavera Road
North Ryde NSW 2113
Sydney
Australia

Canada
Toshiba Canada Ltd.
191 McNabb Street
Markham, Ontario
L3R - 8H2
Canada

France
Toshiba Systèmes (France) S.A.
7, Rue Ampère; B. P. 131
92800 Puteaux Cédex
France

Germany
Toshiba Europe GmbH
Leibnizstraße 2
D-93055 Regensburg
Germany

If Something Goes Wrong

Toshiba’s worldwide offices

201

Italy
Centro Direzionale Colleoni
Palazzo Perseo
Via Paracelso 10
20041, Agrate Brianza
Milano, Italy

Japan
Toshiba Corporation, PCO-IO
1-1, Shibaura 1-Chome
Minato-Ku, Tokyo, 105-8001
Japan

Latin America and Caribbean
Toshiba America Information
Systems
9740 Irvine Blvd.
Irvine, California 92618
USA

Mexico
Toshiba de México S.A. de C.V.
Sierra Candela No.111, 6to. Piso
Col. Lomas de Chapultepec.
CP 11000 Mexico, DF.

800-457-7777 (within the US)
949-859-4273 (outside of the US this call may incur long-distance
charges)
Spain
Toshiba Information Systems
(España) S.A.
Parque Empresarial San Fernando
Edificio Europa, 1a Planta
Escalera A
28831 (Madrid) San Fernando de
Henares
Spain

United Kingdom
Toshiba Information Systems
(U.K) Ltd.
Toshiba Court
Weybridge Business Park
Addlestone Road
Weybridge, Surrey KT15 2UL
United Kingdom

United States
Toshiba America Information
Systems, Inc.
9740 Irvine Boulevard
Irvine, California 92618
United States

The Rest of Europe
Toshiba Europe (I.E.) GmbH
Hammfelddamm 8
D-4-1460 Neuss
Germany

For more information on additional Toshiba worldwide locations,
please visit: www.toshiba.co.jp/index.htm.

Appendix A

Hot Keys/TOSHIBA Cards
Hot keys and TOSHIBA Cards provide a quick way to modify
selected system functions and to launch applications.
There are two types of TOSHIBA Cards: Hot Key Cards and
Application Cards.

Hot Key Cards
The Hot Key Cards are used to set or modify the following system
functions:
❖

Mute

❖

Lock (Instant security)

❖

Power Plan

❖

Sleep

❖

Hibernation

❖

Output (Display switch)

❖

Brightness control

❖

Wireless

❖

TouchPad

❖

Zoom (Display resolution)

202

5.375 x 8.375 ver 2.3

Hot Keys/TOSHIBA Cards

Hot Key Cards

203

Using the Hot Key Cards
The Hot Key Cards are normally hidden from view. The Cards
appear when you press the Fn key.
NOTE

Hot keys are keys that, when pressed in combination with the Fn key,
turn system functions on and off. Hot keys have a legend on the key
indicating the option or feature the key controls.

To use the Hot Key Cards:
1

Press and hold the Fn key.
The TOSHIBA Cards appear along the top of the screen.

(Sample Image) Hot Key Card display
2

Double-click the Card for the system function to be modified.
The selected Card is displayed full-size with its available
options below it. All other Cards are again hidden from view.

Click the desired option.

To use a Hot Key Card using a hot key:
1

Press and hold the Fn key.

Press the hot key associated with the desired function.
The associated hot key card appears at the top of the screen
with its available options below it.

To cycle through the displayed options, hold down Fn and press
the hot key repeatedly. Release the Fn key when the desired
option is selected.

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204

Hot Keys/TOSHIBA Cards

Application Cards

Application Cards
The Application Cards are used to launch these applications:
TOSHIBA Assist
For more information, refer to “TOSHIBA Assist”
on page 139.
PC Diagnostic Tool utility
For more information, refer to “TOSHIBA PC
Diagnostic Tool Utility” on page 149.
ConfigFree utility
For more information, refer to “ConfigFree®” on
page 167.
Bluetooth settings
This Application Card launches your Bluetooth®
settings.
TOSHIBA Zooming utility
For more information, refer to “TOSHIBA Zooming
Utility” on page 153.
Disc Creator utility
This Application Card launches the TOSHIBA Disc
Creator utility.
TOSHIBA Hardware Setup utility
For more information, refer to “TOSHIBA
Hardware Setup” on page 151.
TOSHIBA Button Support utility
For more information, refer to “TOSHIBA Button
Support” on page 154.

NOTE

Not all functions are supported on all models.

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Hot Keys/TOSHIBA Cards

Application Cards

205

Using the Application Cards
To launch an application using the Application Cards:
1

Press and hold the Fn key.
The TOSHIBA Cards display at the top of the screen.

“stacked” Card

(Sample Image) TOSHIBA Card display
2

Click the “stacked” card on the far right of the display. The
Application Cards are hidden under this card.
The Application Cards appear, and the Hot Key Cards are
stacked under the Card on the far left.

(Sample Image) Application Card display
3

Click the Card for the application Card to appear.

Click the full-size Card to launch the application.

Card Case
The Card Case feature allows you to choose which cards appear in
the Application Card display (see “Using the Application Cards” on
page 205). To use the Card Case:
1

Click Start, All Programs, Toshiba, Utilities, and then
Settings for Flash Cards.

(Sample Image) Enabling and Disabling Application Cards
2

Click the Open cards case button.

5.375 x 8.375 ver 2.3

206

Hot Keys/TOSHIBA Cards

Hot key functions
3

4
5

The Card Case displays two rows of Cards.
Cards that appear solid (not transparent) in the bottom row are
enabled and can be selected when the Application Cards are
displayed. The top row contains all of the disabled cards.
To enable a card, drag it from the top row to the bottom row.
To disable the card, drag it from the bottom row to the top row.
To close the Card Case, click the
icon in the top corner of
the screen.

Hot key functions
Hot key functions are performed using either the Hot Key Cards or
by pressing the associated hot key. This section lists the available
hot key functions.
NOTE

Hot keys are keys that, when pressed in combination with the Fn key,
turn system functions on and off. Hot keys have a legend on the key
indicating the option or feature the key controls.

Volume Mute
This TOSHIBA Card or hot key enables/disables volume
mute on your computer.
When volume mute is enabled, no sound will come from
the speakers or headphones.
or
Fn +

Selecting this Card or pressing the hot key displays the
following options:

(Sample Image) Volume Mute options
❖

To enable mute, select

❖

To disable mute, select

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Hot Keys/TOSHIBA Cards

Hot key functions

207

Lock (Instant security)
This TOSHIBA Card or hot key blanks the display.
Selecting this Card or pressing the hot key displays the
following options:
or
Fn +

(Sample Image) Security options
❖

To enable lock, select

❖

To cancel, select

The Fn + F1 hot key function activates instant security. The user
logon screen will appear and a user with a valid account will need
to log back on to gain access to the computer.

5.375 x 8.375 ver 2.3

208

Hot Keys/TOSHIBA Cards

Hot key functions

Power plan
This TOSHIBA Card or hot key displays the power plans
and cycles through the power plans.

or
Fn +

The properties of each power plan, and the power plans that
are displayed by this function, are set in the Power Options
window.
Selecting this Card or pressing the hot key displays the
currently selectable power plans:

(Sample Image) Power Plan options
Cycle through the power plans, then select the desired
power plan.

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Hot Keys/TOSHIBA Cards

Hot key functions

209

Sleep mode
This TOSHIBA Card or hot key places the computer into
Sleep mode.
For more information about Sleep mode, please see “Using
and configuring Sleep mode” on page 83.
or
Fn +

Selecting this Card or pressing the hot key displays the
following options:

(Sample Image) Sleep options
❖

To enable Sleep mode, select

❖

To cancel, select

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210

Hot Keys/TOSHIBA Cards

Hot key functions

Hibernation mode
This TOSHIBA Card or hot key places the computer into
Hibernation mode.

or
Fn +

If Hibernation mode is disabled, this hot key will not
respond. For more information on Hibernation mode, see
“Using and configuring Hibernation mode” on page 80.
Selecting this Card or pressing the hot key displays the
following options:

(Sample Image) Hibernation options
❖

To enable Hibernation mode, select

❖

To cancel, select

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Hot Keys/TOSHIBA Cards

Hot key functions

211

Output (Display switch)
This TOSHIBA Card or hot key cycles through the poweron display options.
NOTE
or
Fn +

Some modes are only available with the
appropriate device attached and turned on.

The display modes are:
❖

Built-in display only

❖

Built-in display and external monitor
simultaneously

❖

External monitor only

❖

Built-in display and TV (or other external video
device) simultaneously

❖

TV (or other external video device) only

❖

Built-in display and external monitor (extended
desktop)

❖

Built-in display and TV (extended desktop)

To use a simultaneous mode, you must set the resolution of
the internal display panel to match the resolution of the
external display device.
Selecting this Card or pressing the hot key displays the
following options:

(Sample Image) Display mode options

5.375 x 8.375 ver 2.3

212

Hot Keys/TOSHIBA Cards

Hot key functions
Cycle through the display modes, then select the desired
mode.
Not all functions are supported on all models.

NOTE

Some systems also support an additional Swap Image Display
mode. This mode is available only if the current setting is an
extended desktop mode (Built-in Display and External Monitor, or
Built-in Display and TV). In extended desktop mode, the image is
split into two sides, one side per display device. To swap sides,
select Swap Image Display.

Display brightness
This TOSHIBA Card decreases or increases the screen
brightness.

Fn +

This hot key decreases the screen brightness.

Fn +

This hot key increases the screen brightness.
Selecting this Card or pressing either hot key displays the
following options:

(Sample Image) Display brightness
Move the slider or press the appropriate hot key repeatedly
to decrease or increase the display brightness.

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Hot Keys/TOSHIBA Cards

Hot key functions

213

Disabling or enabling wireless devices
This TOSHIBA Card or hot key enables/disables the
optional wireless devices installed in your computer.
The wireless modes are:
or

❖

Wi-Fi® enabled—Enables just the Wi-Fi® module.

❖

Bluetooth® enabled—Enables just the Bluetooth®
module.

❖

All disabled—Disables the Bluetooth® and Wi-Fi®
modules.

❖

All enabled—Enables the Bluetooth® and Wi-Fi®
modules.

Fn +

Selecting this Card or pressing the hot key displays the
following options:

(Sample Image) Wireless communication options
❖

To enable Wi-Fi®, select

❖

To enable Bluetooth , select

❖

To enable all, select

❖

To disable all, select

❖

To cancel, select

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214

Hot Keys/TOSHIBA Cards

Hot key functions

Disabling or enabling the TouchPad™
This TOSHIBA Card or hot key enables/disables the
TouchPad.
For more information on using the TouchPad, see
“Disabling or enabling the TouchPad™” on page 70.
or
Fn +

Selecting this Card or pressing the hot key displays the
following options:

(Sample Image) Disable or Enable TouchPad options
❖

To enable the TouchPad, select

❖

To disable the TouchPad, select

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Hot Keys/TOSHIBA Cards

Hot key functions

215

Zoom (Display resolution)
This TOSHIBA Card or hot key switches screen resolution.
Selecting this Card or pressing the hot key displays the
following options:
or
Fn +

[Space bar]

(Sample Image) Screen resolution options
Cycle through the screen resolutions, then select the desired
resolution.

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216

Hot Keys/TOSHIBA Cards

Hot key functions

Keyboard hot key functions
Fn +

This hot key turns the cursor control overlay on and off.

Fn +

This hot key turns the numeric overlay on and off.

Fn +

This hot key turns the scroll lock feature on and off.

Fn +

This hot key turns the TOSHIBA Zooming Utility to
zoom-out.

Fn +

This hot key turns the TOSHIBA Zooming Utility to
zoom-in.

5.375 x 8.375 ver 2.3

Appendix B

Power Cord/Cable
Connectors
Your notebook computer features a universal power supply you can
use worldwide. This appendix shows the shapes of the typical AC
power cord/cable connectors for various parts of the world.

USA and Canada

United Kingdom

UL approved
CSA approved
BS approved

Australia

Europe

AS approved

VDA approved
NEMKO approved

217

5.375 x 8.375 ver 2.3

Glossary
TECHNICAL NOTE: Some features defined in this glossary may not
be available on your computer.

Acronyms
The following acronyms may appear in this user’s guide.

218

alternating current

BIOS

basic input/output system

bps

bits per second

compact disc

CD-ROM

compact disc read-only memory

CD-RW

compact disc rewrite memory

CMOS

complementary metal-oxide semiconductor

COM1

communications port 1 (serial port)

COM2

communications port 2 (serial port)

CPU

central processing unit

direct current

DMA

direct memory access

DIMM

dual inline memory module

Glossary

DOS

disk operating system

DPI

dots per inch

DSTN

dual supertwist nematic

DVD

digital versatile (or video) disc

219

DVD-ROM digital versatile (or video) disc read-only memory
ECP

enhanced capabilities port

EPROM

erasable programmable read-only memory

FAT

file allocation table

FCC

Federal Communications Commission

gigabyte

HDD

hard disk drive

HTML

Hypertext Markup Language

IEEE

Institute of Electrical and Electronics Engineers

I/O

input/output

IRQ

interrupt request

ISP

Internet service provider

kilobyte

LAN

local area network

LCD

liquid crystal display

LPT1

line printer port 1 (parallel port)

LSI

large-scale integration

megabyte

MIDI

Musical Instrument Digital Interface

personal computer

PCI

Peripheral Component Interconnect

PCMCIA

Personal Computer Memory Card International
Association

RAM

random access memory

RFI

radio frequency interference

ROM

read-only memory

RTC

real-time clock

SCSI

small computer system interface

220

Glossary

SDRAM

synchronous dynamic random access memory

SRAM

static random access memory

SVGA

super video graphics adapter

TFT

thin film transistor

USB

universal serial bus

URL

uniform resource locator

WAN

wide area network

www

World Wide Web

Terms
The following terms may appear in this user’s guide.

active-matrix display — A liquid crystal display (LCD) made from an
array of liquid crystal cells using active-matrix technology. Also
known as a “TFT display,” in its simplest form there is one thin film
transistor (TFT) for each cell. This type of display works well with
notebook computers because of its shallow depth and high-quality
color. Active-matrix displays are viewable from wider angles than
most passive-matrix displays.
adapter — A device that provides a compatible connection between two
units. For example, the computer’s internal display adapter receives
information from the software and translates it into images on the
screen. An adapter can take a number of forms, from a
microprocessor to a simple connector. An intelligent adapter (one
that is capable of doing some processing) may also be called a
controller.
alternating current (AC) — The type of power usually supplied to
residential and commercial wall outlets. AC reverses its direction at
regular intervals. Compare direct current (DC).
application — A computer program that you use to perform tasks of a
specific type. Applications include word processors, spreadsheets,
and database management systems. See also program.

backup — A copy of a file, usually on a removable disk, kept in case the
original file is lost or damaged.
basic input/output system (BIOS) — See BIOS.

Glossary

221

baud rate — The speed at which a communication device, such as a
printer or modem, transmits information. Baud rate is the number of
signal changes per second (not necessarily the same as bits per
second). See also bits per second.
BIOS (basic input/output system) — Basic instructions, stored in readonly memory (ROM), containing the information the computer
needs to check hardware and load the operating system when you
start up the computer.
bits per second (bps) — A way of measuring the speed at which
information is passed between two devices. This is the basic unit of
measure used in modem communications, and is similar, but not
identical, to the baud rate. See also baud rate.
boot — To start the computer. The term “boot” originates from bootstrap
program (as in “pulling itself up by its bootstraps”), a program that
loads and initializes the operating system. See also reboot.
boot disk — See system disk.
boot priority (startup sequence) — The order in which the computer
accesses its disk drives to locate the startup files. Under the default
startup sequence, the computer looks for the startup files in the
diskette drive before checking the hard disk.
bus — An electrical circuit that connects the central processing unit
(CPU) with other parts of the computer, such as the video adapter,
disk drives, and ports. It is the pathway through which data flows
from one device to another. See also bus speed, frontside bus.
bus speed — The speed at which the central processing unit (CPU)
communicates with the other parts of the computer.

cache — A section of very fast memory in which frequently used
information is duplicated for quick access. Accessing data from
cache is faster than accessing it from the computer’s main memory.
See also CPU cache, L1 cache, L2 cache.
CD — An individual compact disc. See also CD-ROM.
CD-ROM (compact disc read-only memory) — A form of highcapacity storage that uses laser optics instead of magnetic means for
reading data. See also CD. Compare DVD-ROM.

222

Glossary

central processing unit (CPU) — The chip that functions as the “brain”
of the computer. It takes information from outside sources, such as
memory or keyboard input, processes the information, and sends the
results to another device that uses the information.
character — Any letter, number, or symbol you can use on the
computer. Some characters are non-printing characters, such as a
paragraph break in a word-processing program. A character
occupies one byte of computer storage.
chip — A small piece of silicon containing computer logic and circuits
for processing, memory, input/output, and/or control functions.
Chips are mounted on printed circuit boards.
click — To press and release the pointing device’s primary button
without moving the pointing device. In the Windows® operating
system, this refers to the pointing device’s left button, unless
otherwise stated. See also double-click.
color palette — A set of specified colors that establishes the colors that
can be displayed on the screen at a particular time.
compatibility — The extent to which computers, programs, or devices
can work together harmoniously, using the same commands,
formats, or language as another.
configuration — (1) The collection of components that make up a single
computer system. (2) How parts of the system are set up (that is,
configured).
controller — A device that controls the transfer of data from a computer
to a peripheral device and vice versa. For example, disk drives,
monitors, keyboards, and printers all require controllers.
CPU — See central processing unit (CPU).
CPU cache — A section of very fast memory residing between the CPU
and the computer’s main memory that temporarily stores data and
instructions the CPU will need to execute commands and programs.
See also cache, L1 cache, L2 cache.
cursor — A symbol that indicates the current position on the screen. The
shape of the cursor varies, depending on the program you are using
and what you are doing.

Glossary

223

default — The setting selected by a program when the user does not
specify an alternative setting.
device — A component attached to the computer. Devices may be
external (outside the computer’s case) or internal (inside the
computer’s case). Printers, disk drives, and modems are examples of
devices.
device driver — A program (called a “driver”) that permits a computer
to communicate with a device.
dialog box — An on-screen window displayed by the operating system
or a program giving a direction or requesting input from the user.
direct current (DC) — The type of power usually supplied by batteries.
DC flows in one direction. Compare alternating current (AC).
direct memory access (DMA) — A dedicated channel, bypassing the
CPU, that enables direct data transfer between memory and a
device.
directory — See folder.
disable — To turn a computer option off. See also enable.
disc — A round, flat piece of material, designed to be read from and
written to by optical (laser) technology, and used in the production
of optical discs, such as CDs and DVDs. Compare disk.
disk — A round, flat piece of material that can be magnetically
influenced to hold information in digital form, and used in the
production of magnetic disks, such as diskettes and hard disks.
Compare disc. See also diskette, hard disk.
disk drive — The device that reads and writes information and programs
on a diskette or hard disk. It rotates the disk at high speed past one or
more read/write heads.
diskette — A thin, flexible disk in a protective jacket that stores
magnetically encoded data. Diskettes can be removed from the
computer and come in two sizes: 5.25-inch and 3.5-inch. Your
computer uses 3.5-inch diskettes. See also double-density diskette,
high-density diskette.
document — Any file created with an application and, if saved to disk,
given a name by which it can be retrieved. See also file.

224

Glossary

double-click — To press and release the pointing device’s primary
button rapidly twice without moving the pointing device. In the
Windows® operating system, this refers to the pointing device’s left
button, unless otherwise stated.
double-density diskette — A 3.5-inch diskette that can hold up to
720 KB of information (half the capacity of a high-density diskette).
See also diskette, high-density diskette.
download — (1) In communications, to receive a file from another
computer through a modem or network. (2) To send font data from
the computer to a printer. See also upload.
drag — To hold down the mouse button while moving the cursor to drag
a selected object. In the Windows® operating system, this refers to
the left mouse button, unless otherwise stated.
driver — See device driver.
DVD — An individual digital versatile (or video) disc. See also DVDROM.
DVD-ROM (digital versatile [or video] disc read-only memory) — A
very high-capacity storage medium that uses laser optics for reading
data. Each DVD-ROM can hold as much data as several CD-ROMs.
Compare CD-ROM.

emulation — A technique in which a device or program imitates another
device or program.
enable — To turn on a computer option. See also disable.
executable file — A computer program that is ready to run. Application
programs and batch files are examples of executable files. Names of
executable files usually end with a .bat or .exe extension.
expansion device — A device that connects to a computer to expand its
capabilities. Other names for an expansion device are port expander,
port replicator, docking station, or network adapter.
extension — See file extension.
external device — See device.

Glossary

225

file — A collection of related information, saved on disk with a unique
name. A file may be a program, information used by a program, or a
document. See also document.
file allocation table (FAT) — The section of a disk that keeps track of
the location of files stored on the disk.
file name — A set of characters that uniquely identifies a file within a
particular folder. It consists of two parts: the actual name and the file
name extension. See also file extension.
file extension — The three characters following the period (pronounced
“dot”) at the end of a file name. The extension indicates the type of
file. Examples are .exe for program files and .hlp for help files. See
also file name.
folder — Also called directory. A container for organizing files saved to
a disk. A folder is symbolized on screen by a graphical image (icon)
of a file folder. A folder can contain files and other folders.
format — (verb) To prepare a blank disk for use with the computer’s
operating system. Formatting creates a structure on the disk so the
operating system can write information to the disk or read
information from it.
frontside bus — The primary pathway (bus) between the CPU and the
computer’s main memory. Also called “system bus.” See also bus.
function keys — The keys labeled F1 through F12, typically located on
the keyboard. Their function is determined by the operating system
and/or individual programs.

ground — A conductor to which all components of an electric circuit are
connected. It has a potential of zero (0) volts, is connected to the
earth, and is the point of reference for voltages in the circuit.

hard disk — A storage device composed of a rigid platter or platters that
can be magnetically coded with data. Hard disks hold much more
information than diskettes and are used for long-term storage of
programs and data. The primary (or only) hard disk in a computer is
usually fixed, but some computers have secondary hard disks that
are removable. By default, the hard disk is referred to as drive C.
hardware — The physical components of a computer system. Compare
software.

226

Glossary

Hibernation — A feature of many Toshiba notebook computers that
saves to the hard disk the current state of your work, including all
open files and programs, when you turn the computer off. When
you turn on the computer again, your work is returned to the same
state it was when the computer was turned off. See also Sleep,
Suspend.
high-density diskette — A 3.5-inch diskette that holds 1.44 MB of data.
See also diskette.
hot key — (1) A feature in which certain keys in combination with the
Fn key can set system options or control system parameters, such as
the battery save mode. (2) A key or combination of keys that
activates a memory resident program.
hot swapping — The ability to add or remove devices from a computer
while the computer is running and have the operating system
automatically recognize the change.

icon — A small image displayed on the screen that represents a function,
file, or program.
interlaced — A method of refreshing a computer screen, in which only
every other line of pixels is refreshed. Interlaced monitors take two
passes to create a complete screen image. Compare non-interlaced.
internal device — See device.
Internet — The decentralized, world-wide network of computers that
provides electronic mail, the World Wide Web, and other services.
See also World Wide Web.

keyboard shortcut — A key or combination of keys that you use to
perform a task instead of using a pointing device such as a mouse.

L1 (level one) cache — Memory cache built into the processor to help
improve processing speed. See also cache, CPU cache, L2 cache.
L2 (level two) cache — Memory cache installed on the motherboard to
help improve processing speed. It is slower than L1 cache and faster
than main memory. See also cache, CPU cache, L1 cache.
LAN (local area network) — A group of computers or other devices
dispersed over a relatively limited area and connected by a
communications link that enables any device to interact with any
other on the network.

Glossary

227

liquid crystal display (LCD) — A type of display that uses a liquid
substance between two transparent electrode panels. When an
electric current passes through the electrodes, the molecules in the
liquid form a crystalline pattern that polarizes the light passing
through it. A filter over the electrodes permits only non-polarized
light to pass to the surface of the display, creating light and dark
pixels.
load — To move information from a storage device (such as a hard disk)
into memory for processing.
local area network — See LAN.
logical drive — A section of a disk that is recognized by the operating
system as a separate disk drive. A system’s logical drives may differ
from its physical drives. For example, a single hard disk drive may
be partitioned into two or more logical drives.

memory — Typically refers to the computer’s main memory, where
programs are run and data is temporarily stored and processed.
Memory can be volatile and hold data temporarily, such as RAM, or
it can be nonvolatile and hold data permanently, such as ROM. A
computer’s main memory is RAM. See RAM, ROM.
microprocessor — See central processing unit (CPU).
MIDI (Musical Instrument Digital Interface) — A standard for
connecting musical instruments, synthesizers, and computers. The
MIDI standard provides a way of translating music into a form
computers can use, and vice versa.
modem — Short for “modulator/demodulator.” A device that converts
information from digital to analog, and back to digital, enabling
information to pass back and forth between digital computers and
analog telephone lines.
motherboard — The computer’s main circuit board that contains the
processor, memory, and other primary components.
MS-DOS prompt — See system prompt.
multi-function drive — A DVD drive that can read and write to CD and
DVD media.
multimedia — A combination of two or more media, such as sound,
animation, and video in a computer program or presentation.
Musical Instrument Digital Interface — See MIDI.

228
N

Glossary

network — A collection of computers and associated devices that are
connected by communications facilities. A network allows you to
share data and peripheral devices, such as printers, with other users
and to exchange electronic mail.
non-interlaced — A method of refreshing a computer screen, in which
each pixel of every line is refreshed as the electron beam scans
across and down the screen. Compare interlaced.
non-system disk — A disk for storing programs and data that cannot be
used to start the computer. Compare system disk.

online — Available through the computer. Online may refer to
information being read from your own computer’s hard disk, such
as online documentation or online Help, or to information coming
from another company on a company network or the Internet.
operating system — A set of programs that controls how the computer
works. Examples of operating systems are the Windows Vista®
Ultimate and Windows Vista® Home Basic operating systems.
optical drive — A drive which reads plastic coated discs on which
information is recorded digitally, and uses a laser to read data,
music, or videos.

palette — See color palette.
parallel — Processes that occur simultaneously. In communications, it
means the transmission of more than one bit of information at a
time. On your computer, the parallel port provides a parallel
communications interface between the computer and an appropriate
device. Most modern printers are parallel. Compare serial.
password — A unique string of characters entered by a user to verify his
or her identity to the computer or the network.
PC Card — A credit-card-sized expansion card designed to increase the
capabilities of notebook computers. PC Cards provide functions
such as modem, fax/modem, hard disk drive, network adapter,
sound card, or SCSI adapter.
peripheral — Any device, such as a printer or joystick, that is attached
to the computer and controlled by the computer’s CPU.
pixel — Short for “picture element.” The smallest dot that can be
produced on a screen or printer.

Glossary

229

Plug and Play — Generally, refers to the computer’s ability to
automatically configure itself to work with peripheral devices.
When capitalized, refers to a standard that, when followed by a
device manufacturer, allows a computer to configure itself
automatically to work with the device.
pointing device — Any device, such as the TouchPad or a mouse, that
enables you to move the cursor on the screen.
port — A socket on the computer where you plug in a cable for
connection to a network or a peripheral device.
processor — See central processing unit (CPU).
program — A set of instructions that can be executed by a computer.
The general classes of programs (also called software) are operating
system, application, and utility. See also operating system,
application, utility.
properties — The attributes of an object or device. For example, the
properties of a file include the file’s type, size, and creation date.

RAM (random access memory) — Volatile memory that can be
written to as well as read. Volatile here means that information in
RAM is lost when you turn off your computer. This type of memory
is used for your computer’s main memory. See also memory.
Compare ROM.
random access memory — See RAM.
read-only memory — See ROM.
reboot — See boot, restart.
removable disk — A disk that can be removed from a disk drive. A
diskette is one example of a removable disk.
resolution — A measure of the sharpness of the images that can be
produced by a printer or displayed on a screen. For a printer,
resolution is expressed in dots per inch (dpi). For a screen, it is
expressed as the number of pixels available horizontally and
vertically.
restart — Synonymous with reboot. To reset the computer by reloading
the operating system without turning the computer off. See also
boot.

230

Glossary

RJ11 — A modular connector used on most U.S. telephone systems and
direct-connect modems. The RJ11 connector is a 6-wire connector.
ROM (read-only memory) — Non-volatile memory that can be read
but not written to. Non-volatile here means that information in ROM
remains whether or not the computer is receiving power. This type
of memory is used to store your computer’s BIOS, which is
essential instructions the computer reads when you start it up. See
also BIOS, memory. Compare RAM.

select — To highlight or otherwise specify text, data, or graphics with the
intent to perform some operation on it.
serial — Processes that occur one at a time. In communications, it means
the transmission of one bit at a time sequentially over a single
channel. On your computer, the serial port provides a serial interface
between the computer and an appropriate device. Compare parallel.
shortcut — See keyboard shortcut.
Sleep — A feature of some Windows® operating systems that allows you
to turn off the computer without exiting your open applications and
to continue from where you left off when you turn the computer on
again.
software — See program. Compare hardware.
Suspend — A feature of some Windows® operating systems that allows
you to turn off the computer without exiting your open applications
and to continue from where you left off when you turn the computer
on again.
system disk — A diskette that contains the operating system files needed
to start the computer. Any diskette can be formatted as a system
disk. A system disk is also called a “bootable disk” or a “startup
disk.” Compare non-system disk.
system prompt — The symbol (in the MS-DOS® operating system,
generally a drive letter followed by a “greater than” sign) indicating
where users are to enter commands.

TFT display — See active-matrix display.

Glossary

231

universal serial bus (USB) — USB is a serial bus that supports a data
transfer rate of up to 480 Mbps (480 million bits per second). USB
can connect up to 127 peripheral devices through a single allpurpose USB port. USB allows hot swapping of peripherals. See
also bus, hot swapping, serial.
upload — To send a file to another computer through a modem or
network. See also download.
USB — See universal serial bus (USB).

utility — A computer program designed to perform a narrowly focused
operation or solve a specific problem. Utilities are often related to
computer system management.

Web — See World Wide Web.
Wi-Fi® — A registered trademark term of the Wi-Fi Alliance that stands
for Wireless Fidelity, and is another term for the communication
protocol to permit an Ethernet connection using wireless
communication components.
World Wide Web (www) — The worldwide network of Web sites
linked together over the Internet. A user of the Web can jump from
site to site regardless of the location of the computer hosting the site.
See also Internet.

Index
A
AC adaptor 45
AC power
connecting adaptor 46
accessories
memory 50
adding memory 50
Alt keys 91
Application Cards 204
audio
files 132
audio features 132

B
backing up files 89
battery
changing 117
charge indicator light 47, 110
charge not lasting 181
charging 45, 47
conserving power 114
disposal 122
low charge 112
monitoring power 47, 110
not charging 180

232

notifications 113
power plan 208
power plan hot key 116
real-time clock (RTC) 107
removing 117
BIOS Setup
see TOSHIBA Hardware Setup
Bridge Media Adapter
inserting memory media 136
removing memory media 137
button
power 50, 60
start 126

C
CD
playing an audio 102
CD, using 98
character keys 90
charging the battery 47
checking device properties 178
click 69
communications
network connection 128
set up 127

Index

computer
caring for 86
cleaning 86
moving 87
non-system disk or disk error
message 174
not accessing disk drives 173
running on battery power 106
setting up 42, 52
warning resume failure message
173
computer lock 87
computing tips 88
ConfigFree® 167
connecting to a power source 45
connection
set up 128
control buttons 69
Ctrl keys 91

D
desktop
creating new icon 125
major features 125
desktop exploration 124
desktop icons 125
Device Manager 178
checking properties 178
devices
keyboard 72
mouse 72
Disk Defragmenter 185
disk drive
corrupted/damaged data files 185
missing files/trouble accessing a
disk 184
running slow 185
diskette drive
cannot insert a diskette 185
cannot read a diskette 185
connecting 74
external, connecting 74

233

display
does not look normal/flickers 183
external monitor not working 183
screen is blank 182
display device
external 70
display output settings 71
display, external
adjusting 72
disposal information 26
disposing of used batteries 122
double-click 69
Dual Mode Pad
using 66
DVD player
general problems 193
DVD, using 98

E
error messages
device driver conflict 177
general hardware problem 177
non-system disk or disk error 174
problem with display settings/
current settings not working
with hardware 183
warning resume failure 173
Error-checking 184
exploring the desktop 124
ExpressCard®
checklist 187
computer stops working 188
configuring 134
errors 189
hot swapping fails 188
not recognized 189
problem solving 187, 188
removing 135
setting up 134
external
monitor
not working 183

234

Index

mouse 72
external diskette drive
connecting 74
external display, adjusting 72

F
FAT (File Allocation Table) 184
file extensions 97
file, backing up 89
files
backing up 98
printing 97
restoring 98
saving 95
fingerprint
authentication 157
enrollment 157
Fn keys 91
function keys 91

H
hardware conflicts 177
resolving 178
headphones
using 133
Help and Support
Windows® operating system 177
Hibernation mode 76
configuring 80
starting again from 82
hot key
display brightness 212
Hibernation mode 210
keyboard overlays 216
Lock (Instant security) 207
Output (Display switch) 211
power plan 208
Sleep mode 209
volume mute 206
zooming 216
Hot Key Cards 202
Hot key functions 206
hot key power plan 116

http 130

I
i.LINK port 137
icon 125
desktop 125
moving to desktop 125
recycle bin 125
safety 37
installation
memory module 51
installing
memory modules 50
mouse 72
instant passwords, using 145
Internet
bookmarked site not found 176
connecting to 131
features 131
slow connection 176
surfing 131
uploading and downloading files
132
URL address not found 176
using 130
Internet Service Providers 130
ISPs 130

J
jack
RJ-11 129

K
keyboard
character keys 90
function keys 91
hot keys 216
not working 173
overlay keys 92
special Windows® keys 91
troubleshooting 181
using 90
keyboard, external 72

Index

keyboard, full-size 90

L
lock
computer, using 87

M
main battery
removing 117
memory
adding 50
problem solving 179
removing memory module slot
cover 53
memory module
inserting 54
installation 51
removing 58
memory module slot 53
microphone 133
modem
connecting to telephone line 128
problem solving 190
monitor 70
connecting 70
not working 182
mouse
installing 72

N
network
accessing 128
Connect to the Internet Wizard
128
networking
wireless 127
Notification Area 126

O
Opening the display panel 48
optical disc positioning 101
optical discs
handling 102
inserting 101

235

removing 104, 105
optical drive
problems 186
troubleshooting 186
using 98
optical media
recording 104
other documentation 38
overlay keys 92

P
password
deleting a supervisor 147
disabling a user 148
setting a user 147
supervisor
set up 146
types 145
passwords
instant, using 145
setting 145
port
RGB 70
power
computer will not start 172
connecting cable to AC adaptor
46
cord/cable connectors 217
energy-saving features 106
problem solving 180
turning on 49
power button 50, 60
power plan
hot key 116
power plans 114
power source 45
connecting 46
powering down
using Hibernation 80
using Shut Down 78
using Sleep 83
precautions 40

236

Index

primary button 69
printer
connecting 73
problem solving 189, 190
printing a file 97
problem solving
AC power 180
accessing disk drives 173
battery charge does not last 181
battery not charging 180
cannot insert diskette in drive 185
cannot read a diskette 185
changing display properties 183
checking device properties 178
computer hangs when
ExpressCard® inserted 188
computer will not power up 172
contacting Toshiba 199
corrupted/damaged data files 185
Device Manager 178
disk drive is slow 185
display is blank 182
ExpressCard® 187
checklist 187
error occurs 189
hot swapping fails 188
not recognized 189
slot appears dead 188
external display not working 183
external monitor 182
faulty memory 179
hardware conflict 177
high-pitched noise 187
Internet bookmarked site not
found 176
Internet connection is slow 176
keyboard
not responding 173
missing files/trouble accessing a
disk 184
modem not receiving or
transmitting 190

no sound 187
non-system disk or disk error 174
power and batteries 180
printer 189, 190
program not responding 171
program not working properly
185
screen does not look right/flickers
183
Startup options 175
URL address not found 176
warning resume failure 173
Windows® operating system not
working 175
program, starting 93
programs
not running correctly 185
projector 70
connecting 70

R
real-time clock (RTC) battery 107
recording
sounds 132
recording sounds 132
recycle bin icon 125
registering computer 44
removing
main battery 117
RJ-11 jack 129
running the computer on battery power
106

S
safety
computer 123
disposing of batteries 122
icons 37
precautions 40
saving files 95
screen
blank 182
does not look normal/flickers 183

Index

secondary button 69
set up communications 127
setting up
adding memory 50
computer 42, 52
work environment 39
setting up a connection 128
Sleep mode 77
hot key 209
starting again from 86
sound
problem solving 187
sounds
recording 132
speakers
using external 133
start button 126
Start Search field 95
starting a program 93
Start Search field 95
Windows® Explorer 94
Windows® Start menu 93
starting up the computer
from Shut down 80
from Sleep 86
Startup menu
problem solving 175
supervisor password, deleting 147
supervisor password, set up 146

T
Taskbar 126
telephone line
connecting to modem 128
television
adjusting display 72
Toshiba
registering computer 44
worldwide offices 200
TOSHIBA Assist 139
TOSHIBA Hardware Setup 151
Toshiba online resources 105

237

traveling tips 123
troubleshooting
DVD player
general problems 193
external keyboard 181
keyboard 181
keypad overlay 181
optical drive 186
turning on the computer 49
turning on the power 49

U
user password, disabling 148
user password, setting 147
using 133
using a file extension 97
Utilities 138

V
video projector
adjusting display 72

W
warranty
limited warranty 38
Web 130
Web Camera 134
Web sites 199
Wi-Fi®
wireless networking 127
Windows Media® Player 102
Windows® Explorer 94
Windows® operating system
Help and Support 177
problem solving 175
Windows® operating system desktop
124
Windows® Start menu 93
wireless networking 127
Wizards
Connect to the Internet Wizard
128
World Wide Web 130
www 130

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Toshiba Satellite A200 Series Users Manual Satellite® User's Guide

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