Toshiba Survelillix Hvr16 X Users Manual 28099AA_Toshiba Surveillix EVR DVR HVR Operations

2014-12-13

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Digital Video Recorder

EVR - DVR - HVR

User Manual

DVR8-X

EVR8-X

HVR8-X

DVR16-X

EVR16-X

HVR16-X

EVR32-X

HVR32-X

model no.

Please carefully read these instructions before using this product.

Save this manual for future use.

iii

Surveillix™ EVR/DVR/HVR

User Manual

Manual Edition 28099AA – APRIL 2007

Printed in USA

No part of this documentation may be reproduced in any means, electronic or mechanical, for any purpose, except as expressed in

the Software License Agreement. Toshiba shall not be liable for technical or editorial errors or omissions contained herein. The

information in this document is subject to change without notice.

THE INFORMATION IN THIS PUBLICATION IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. THE ENTIRE RISK

ARISING OUT OF THE USE OF THIS INFORMATION REMAINS WITH RECIPIENT. IN NO EVENT SHALL TOSHIBA BE LIABLE

FOR ANY DIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE, OR OTHER DAMAGES WHATSOEVER

(INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION OR LOSS

OF BUSINESS INFORMATION), EVEN IF TOSHIBA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND

WHETHER IN AN ACTION OR CONTRACT OR TORT, INCLUDING NEGLIGENCE.

This software and documentation are copyrighted. All other rights, including ownership of the software, are reserved to DVR Support

Center. TOSHIBA, and Surveillix are registered trademarks of TOSHIBA CORPORATION in the United States and elsewhere;

Windows, and Windows XP are registered trademarks of Microsoft Corporation. All other brand and product names are trademarks

or registered trademarks of the respective owners.

The following words and symbols mark special messages throughout this guide:

WARNING: Text set off in this manner indicates that failure to

follow directions could result in bodily harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to

follow directions could result in damage to equipment or loss of

information.

LIMITED WARRANTY

DIGITAL VIDEO RECORDER

The Imaging Systems Division of Toshiba America Information Systems, Inc. (“ISD”) makes the following limited warranties. These

limited warranties extend to the Original End-User (“You[r]”).

Limited Two (2) Year Warranty of Labor and Parts

The Imaging Systems Division of Toshiba America Information Systems warrants this product and parts against defects in material or

workmanship for a period of two years from the date of original retail purchase by the end-user. During this period, ISD will repair or

replace a defective product or part with a new or refurbished item. The user must deliver the entire product to the Surveillix DVR Repair

Facility. The user is responsible for all transportation and insurance charges for the product to the DVR Repair Facility. ISD reserves the

right to substitute Factory Refurbished Parts and / or Factory Refurbished Product in place of those in need of repair.

Step-by-step Procedures – How to Obtain Warranty Service

[1] Verify operation of the unit by checking the instruction manual and web site for the latest updates at

www.toshiba.com/taisisd

[2] If there is a defect in material or workmanship, contact the Surveillix DVR Support Center at (877) 855-1349 [877-1-FIX] to speak to a

technical support representative and schedule service.

[3] Arrange for delivery of the product to the Surveillix DVR Repair Facility. Products must be insured and securely packed, preferably in the

original shipping carton. A letter explaining the defect and a copy of the bill of sale or other proof of purchase must be enclosed with a

complete return street address and daytime telephone number. The Tracking Number should also be indicated on your documents. Charges

for transportation and insurance must be prepaid by the end-user.

Critical Use Disclaimer

The product is not designed for any “critical applications.” “Critical applications” means life support systems, exhaust or smoke extraction

applications, medical applications, commercial aviation, mass transit applications, military applications, homeland security applications,

nuclear facilities or systems or any other applications where product failure could lead to injury to persons or loss of life or catastrophic

property damage. Accordingly, Toshiba disclaims any and all liability arising out of the use of the product in any critical applications.

Your Responsibilities

The above warranty is subject to the following conditions:

[1] You must retain the bill of sale or provide other proof of purchase.

[2] You must schedule service within thirty days after you discover a defective product or part.

[3] All warranty servicing of this product must be made by the Surveillix DVR Repair Facility.

[4] The warranty extends to defects in material or workmanship as limited above, and not to any products or parts that have been lost or

discarded by user. The warranty does not cover damage caused by misuse, accident, improper installation, improper maintenance, or use in

violation of instructions furnished by ISD. The warranty does not extend to units which have been altered or modified without authorization of

ISD, or to damage to products or parts thereof which have had the serial number removed, altered defaced or rendered illegible.

ALL WARRANTIES IMPLIED BY STATE LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR

A PARTICULAR PURPOSE, ARE EXPRESSLY LIMITED TO THE DURATION OF THE LIMITED WARRANTIES SET FORTH ABOVE.

Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply. WITH THE

EXCEPTION OF ANY WARRANTIES IMPLIED BY STATE LAW AS HEREBY LIMITED, THE FOREGOING EXPRESS WARRANTY IS

EXCLUSIVE AND IN LIEU OF ALL OTHER WITH RESPECT TO THE REPAIR OR REPLACEMENT OF ANY PRODUCTS OR PARTS. IN

NO EVENT SHALL ISD BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES. Some states do not allow the exclusion or

limitation of incidental or consequential damages so the above limitation may not apply.

No person, agent, distributor, dealer, service station or company is authorized to change, modify or extend the terms of these

warranties in any manner whatsoever. The time within which an action must be commenced to enforce any obligation of ISD

arising under this warranty or under any statute, or law of the United States or any state thereof, is hereby limited to one year from

the date you discover or should have discovered, the defect. This limitation does not apply to implied warranties arising under

state law. Some states do not permit limitation of the time within which you may bring an action beyond the limits provided by

state law so the above provision may not apply to user. This warranty gives the user specific legal rights, and user may also have

other rights, which may vary from state to state.

TOSHIBA AMERICA INFORMATION SYSTEMS, INC.

Imaging Systems Division

IMPORTANT SAFEGUARDS

1. Read Owner’s Manual – After unpacking this product, read the owner’s manual carefully, and follow all the operating and other

instruction

2. Power Sources – This product should be operated only from the type of power source indicated on the label. If not sure of the

type of power supply to your home or business, consult product dealer or local power company

3. Ventilation – Slots and openings in the cabinet are provided for ventilation and to ensure reliable operation of the product and to

protect it from overheating, and these openings must not be blocked or covered. The product should not be placed in a built-in

installation such as a bookcase or rack unless proper ventilation is provided or the manufacturer’s instructions have been adhered

to.

4. Heat – The product should be situated away from heat sources such as radiators, heat registers, stoves, or other products that

produce heat.

5. Water and Moisture – Do not use this product near water. Do not exceed the humidity specifications for the product as detailed in

the Appendix section in this manual

6. Cleaning – Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp

cloth for cleaning.

7. Power Cord Protection – Power-supply cords should be routed so that they are not likely to be walked on or pinched by items

placed against them, paying particular attention to cords at plugs, convenience receptacles, and the point where they exit from the

product.

8. Overloading – Do not overload wall outlets, extension cords, or integral convenience receptacles as this can result in a risk of fire

or electrical shock.

9. Lightning – For added protection for this product during storm, or when it is left unattended and unused for long periods, unplug it

from the wall outlet. This will prevent damage to the product due to lightning and power line surges.

10. Object and Liquid Entry Points – Never insert foreign objects into the DVR unit, other than the media types approved by

Toshiba, as they may touch dangerous voltage points or short-out parts that could result in a fire or electrical shock. Never spill

liquid of any kind on the product.

11. Accessories – Do not place this product on an unstable cart, stand, tripod, bracket, or table. The product may fall, causing serious

personal injury and serious damage to the product.

12. Disc Tray – Keep fingers well clear of the disc tray as it is closing. Neglecting to do so may cause serious personal injury.

13. Burden – Do not place a heavy object on or step on the product. The object may fall, causing serious personal injury and serious

damage to the product.

14. Disc – Do not use a cracked, deformed, or repaired disc. These discs are easily broken and may cause serious personal injury

and product malfunction.

vii

IMPORTANT SAFEGUARDS, continued

15. Damage Requiring Service – Unplug the unit from the outlet and refer servicing to qualified service personnel under the following

conditions:

When the power-supply cord or plug is damaged.

If liquid has been spilled, or objects have fallen into the unit.

If the unit has been exposed to rain or water.

If the unit does not operate normally by following the operating instructions. Adjust only those controls that are covered by the

operating instructions as an improper adjustment of other controls may result in damage and will often require extensive work by a

qualified technician to restore the unit to its normal operation.

If the unit has been dropped or the enclosure has been damaged.

When the unit exhibits a distinct change in performance – this indicates a need for service.

16. Servicing – Do not attempt to service this product as opening or removing covers may expose the user to dangerous voltage or

other hazards. Refer all servicing to qualified personnel.

17. Replacement Parts – When replacement parts are required, be sure the service technician has used replacement parts specified

by the manufacturer or have the same characteristics as the original part. Unauthorized substitutions may result in fire, electric

shock or other hazards.

18. Safety Check – Upon completion of any service or repairs to this unit, ask the service technician to perform safety checks to

determine that the unit is in proper operating condition.

NOTES ON HANDLING

Please retain the original shipping carton and/or packing materials supplied with this product. To ensure the integrity of this product when

shipping or moving, repackage the unit as it was originally received from the manufacturer.

Do not use volatile liquids, such as aerosol spray, near this product. Do not leave rubber or plastic objects in contact with this product for

extended periods of time. Rubber or plastic objects left in contact with this product for extended periods of time will leave marks on the

finish.

The top and rear panels of the unit may become warm after long periods of use. This is not a malfunction.

NOTES ON LOCATING

Place this unit on a level surface. Do not use it on a shaky or unstable surface such as a wobbling table or inclined stand.

If this unit is placed next to a TV, radio, or VCR, the playback picture may become poor and the sound may be distorted. If this happens,

place the DVR unit away from the TV, radio, or VCR.

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NOTES ON CLEANING

Use a soft dry cloth for cleaning.

For stubborn dirt, soak the cloth in a weak detergent solution, wring well and wipe. Use a dry cloth to wipe it dry. Do not use any type of

solvent, such as thinner and benzene, as they may damage the surface of the DVR unit.

If using a chemical saturated cloth to clean the unit, follow that product’s instructions.

NOTES ON MAINTENANCE

This DVR unit is designed to last for long periods of time. To keep the DVR unit always operational we recommend regular inspection

maintenance (cleaning parts or replacement). For details, contact the nearest dealer.

NOTES ON MOISTURE CONDENSATION

Moisture condensation damages the DVR unit. Read the following information carefully.

Moisture condensation occurs during the following cases:

When this product is brought directly from a cool location to a warm location.

When this product is moved to a hot and humid location from a cool location.

When this product is moved to a cool and humid location from a warm location.

When this product is used in a room where the temperature fluctuates.

When this product is used near an air-conditioning unit vent

When this product is used in a humid location.

Do not use the DVR unit when moisture condensation may occur.

If the DVR unit is used in such a situation, it may damage discs and internal parts. Remove any CD discs, connect the power cord of the

DVR unit to the wall outlet, turn on the DVR unit, and leave it for two to three hours. After two to three hours, the DVR unit will warm up and

evaporate any moisture. Keep the DVR unit connected to the wall and moisture will seldom occur.

WARNING

TO REDUCE THE RISK OF ELECTRICAL SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE.

DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE.

DO NOT OPEN THE CABINET.

REFER SERVICING TO QUALIFIED PERSONNEL ONLY.

CAUTION

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,

DO NOT REMOVE COVER (OR BACK).

NO USER-SERVICEABLE PARTS INSIDE.

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

EXPLANATION OF GRAPHICAL SYMBOLS

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the

presence of un-insulated “dangerous voltage” within the product’s enclosure that may be of sufficient

magnitude to constitute a risk of electric shock to persons.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of

important operating and maintenance (servicing) instruction in the literature accompanying the product.

RACK MOUNT INSTRUCTIONS

Elevated Operating Ambient – If installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack

environment may be greater than room ambient. Therefore, consideration should be given to installing the equipment in an environment

compatible with the maximum ambient temperature (Tma) specified by the manufacturer.

Reduced Air Flow – Installation of the equipment in a rack should be such that the amount of airflow required for safe operation of the

equipment is not compromised.

Mechanical Loading – Mounting of the equipment in the rack should be such that a hazardous condition is not achieved due to uneven

mechanical loading.

Circuit Overloading – Consideration should be given to the connection of the equipment to the supply circuit and the effect that

overloading of the circuits might have on over current protection and supply wiring. Appropriate consideration of equipment nameplate

ratings should be used when addressing this concern.

Grounding – Grounding of rack-mounted equipment should be maintained. Particular attention should be given to supply connections

other than direct connections to the branch circuit (e.g. use of power strips).

FCC STATEMENT

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial

environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the

instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to

cause harmful interference in which case the user will be required to correct the interference at his own expense.

UL NOTICE

Underwriters Laboratories Inc. has not tested the performance or reliability of the security or signaling aspects of this product. UL has only

tested for fire, shock and casualty hazards as outlined in UL’s Standard for Safety UL 60950-1. UL Certification does not cover the

performance or reliability of the security or signaling aspects if this product. UL MAKES NO REPRESENTATIONS, WARRANTIES OR

CERTIFICATIONS WHATSOEVER REGARDING THE PERFORMANCE OR RELIABILITY OF ANY SECURITY OR SIGNALING

RELATED FUNCTIONS OF THIS PRODUCT.

CE NOTICE

This product is in conformity with the following European Directives:

ELECTROMAGNETIC COMPATIBILITY DIRECTIVE, 89/336/EEC

(as amended by 92/31/EECand by Article 5 of 93/68/EEC)

per the provisions of:

EN 55022:1994 EN 55024:1998 EN 61000-4-4:1995

EN 61000-3-2:1995 CISPR 24:1997 EN 61000-4-5:1995

EN 61000-3-3:1995 EN 61000-4-2:1995 EN 61000-4-6:1995

CISPR 22:1997 EN 61000-4-3:2002 EN 61000-4-11:1994

LOW VOLTAGE DIRECTIVE, 73/23/EEC

(as amended by Article 13 of 93/68/EEC)

per the provisions of:

EN 60950-1: 2001

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xiii

Table of Contents

PREFACE......................................................................................................................................................................1

ABOUT THIS GUIDE ................................................................................................................................................1

TECHNICIAN NOTES...............................................................................................................................................1

INTRODUCTION............................................................................................................................................................3

PRODUCT DESCRIPTION .......................................................................................................................................3

FEATURES...............................................................................................................................................................4

CONTROLS AND CONNECTIONS...............................................................................................................................7

SYSTEM SPECIFICATIONS.....................................................................................................................................8

FRONT PANEL CONTROLS AND LEDS .................................................................................................................8

DVR/HVR .............................................................................................................................................................8

EVR/HVR..............................................................................................................................................................9

REAR PANEL CONNECTORS ...............................................................................................................................10

DVR/HVR ...........................................................................................................................................................10

EVR/HVR............................................................................................................................................................11

PCI Card Configuration ......................................................................................................................................12

x120 x60 PCI Configuration...........................................................................................................................12

x120R PCI Configuration ...............................................................................................................................12

x240 8 and 16 Channel PCI Configuration.....................................................................................................12

x240 32 Channel PCI Configuration ..............................................................................................................13

x480 PCI Configuration..................................................................................................................................13

GETTING STARTED ...................................................................................................................................................15

IDENTIFYING INCLUDED COMPONENTS............................................................................................................16

OPTIONAL COMPONENTS ...................................................................................................................................17

KEYBOARD SETUP ...............................................................................................................................................18

MOUSE SETUP ......................................................................................................................................................18

MONITOR SETUP ..................................................................................................................................................19

POWER SETUP......................................................................................................................................................19

CONNECTING A VIDEO SOURCE TO THE DVR..................................................................................................20

CONNECTING SENSORS TO THE DVR ...............................................................................................................21

CONNECTING CONTROL OUTPUTS TO THE DVR.............................................................................................21

LOOPING OUTPUTS..............................................................................................................................................22

LOOPING OUTPUT TERMINATION.......................................................................................................................22

CONNECTING A PTZ CAMERA.............................................................................................................................23

Attaching the RS-422 Adapter (x120 and x60 models).......................................................................................23

Attaching the RS-485 Adapter (x120R, x240 and x480 models) ........................................................................23

HARD DRIVE ARRAY.............................................................................................................................................24

Swapping a Hard Drive.......................................................................................................................................24

DVR BASICS...............................................................................................................................................................27

TURNING ON THE DVR.........................................................................................................................................28

TURNING OFF THE DVR.......................................................................................................................................28

USING THE DVR UTILITY......................................................................................................................................29

Exporting DVR Settings......................................................................................................................................29

Importing DVR Settings ......................................................................................................................................29

Changing Video Format......................................................................................................................................30

xiv

DISPLAY SCREEN .................................................................................................................................................30

CAMERA VIEW.......................................................................................................................................................31

Recording Status Indicator .................................................................................................................................31

Special Recording ..............................................................................................................................................31

SCREEN DIVISION BUTTONS ..............................................................................................................................32

SETUP OPTIONS........................................................................................................................................................35

SETUP OVERVIEW................................................................................................................................................36

SETUP SCREEN OVERVIEW................................................................................................................................36

CAMERA SETUP....................................................................................................................................................37

Setup New Camera ............................................................................................................................................37

HVR Registration (DVR/EVR Upgrade Option) ..................................................................................................38

Obtaining the Unlock Code............................................................................................................................38

Unlocking a New Network Camera.....................................................................................................................40

Connecting a Network Camera...........................................................................................................................40

MOTION SETUP.....................................................................................................................................................41

Create a Motion Region......................................................................................................................................41

Activating an Alarm on a Motion Event...............................................................................................................42

FRAME SETUP OVERVIEW ..................................................................................................................................43

Frame Setup (x120R, x240, x480 models) .........................................................................................................43

Frame Setup (x60, x120 models) .......................................................................................................................44

Enable Video Out to Spot Monitor .................................................................................................................44

Maximum PPS Table..........................................................................................................................................45

SCHEDULE SETUP................................................................................................................................................46

Recording Schedule ...........................................................................................................................................46

Sensor Schedule ................................................................................................................................................47

Create a Recording Schedule.............................................................................................................................48

Create a Sensor Schedule..................................................................................................................................48

Scheduling Alarm Events...............................................................................................................................48

Emergency Agent Schedule ..........................................................................................................................48

Special Day Schedule ........................................................................................................................................49

Creating/Editing a ‘Special Day’ Schedule.....................................................................................................49

Deleting a ‘Special Day’ Schedule .................................................................................................................49

System Restart Setup.........................................................................................................................................50

Create System Restart Schedule...................................................................................................................50

ALARM SETUP.......................................................................................................................................................51

Configure Sensor Response...............................................................................................................................51

Activate PTZ Preset on Sensor ..........................................................................................................................52

GENERAL SETUP ..................................................................................................................................................53

Voice Warning ....................................................................................................................................................53

Intensive Recording Overview............................................................................................................................54

How to Use Intensive Recording....................................................................................................................54

Audio ..................................................................................................................................................................54

TV-Out Setup......................................................................................................................................................55

Volume ...............................................................................................................................................................55

Auto Sequencing Setting ....................................................................................................................................56

Create Custom Auto Sequence .....................................................................................................................56

NETWORK SETUP.................................................................................................................................................57

PTZ SETUP ............................................................................................................................................................58

INFORMATION .......................................................................................................................................................58

ADMINISTRATIVE SETUP .....................................................................................................................................59

Storage Check....................................................................................................................................................60

Disk Management...............................................................................................................................................60

User Management..............................................................................................................................................61

Add a New User.............................................................................................................................................61

User Rank......................................................................................................................................................62

Changing the Administrator Password ...............................................................................................................62

Default Administrator Password.....................................................................................................................62

Log Management................................................................................................................................................62

Setup Log Management Options ...................................................................................................................62

SEARCH......................................................................................................................................................................65

SEARCH OVERVIEW.............................................................................................................................................66

Play Controls ......................................................................................................................................................66

Adjust the Brightness of an Image......................................................................................................................67

Zooming In On an Image....................................................................................................................................67

Zooming In On a Portion of an Image.................................................................................................................67

Open Video from Saved Location.......................................................................................................................67

Time Sync...........................................................................................................................................................67

Clean Image .......................................................................................................................................................67

DAYLIGHT SAVINGS TIME....................................................................................................................................68

SAVE TO JPG OR AVI............................................................................................................................................68

SINGLE CLIP BACKUP ..........................................................................................................................................69

PRINTING AN IMAGE.............................................................................................................................................69

PERFORMING A BASIC SEARCH.........................................................................................................................70

INDEX SEARCH .....................................................................................................................................................70

Performing an Index Search...............................................................................................................................70

Index Search Results Display.............................................................................................................................70

PREVIEW SEARCH................................................................................................................................................71

Performing a Preview Search.............................................................................................................................72

GRAPHIC SEARCH................................................................................................................................................72

Performing a Graphic Search .............................................................................................................................72

OBJECT SEARCH ..................................................................................................................................................73

Performing an Object Search .............................................................................................................................73

SEARCH IN LIVE....................................................................................................................................................74

AUDIO PLAYBACK.................................................................................................................................................74

PAN / TILT / ZOOM.....................................................................................................................................................77

PAN / TILT / ZOOM OVERVIEW ............................................................................................................................78

SETTING UP A PTZ CAMERA ...............................................................................................................................78

Attaching the PTZ Adapter .................................................................................................................................78

Enable the PTZ Settings.....................................................................................................................................78

ADVANCED PTZ SETUP........................................................................................................................................79

Creating and Viewing Preset Positions...............................................................................................................79

Creating a Preset...........................................................................................................................................79

Viewing a Preset............................................................................................................................................79

PTZ Address Settings.........................................................................................................................................80

ACCESSING PTZ MENUS .....................................................................................................................................80

CONTROLLING A PTZ CAMERA...........................................................................................................................81

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Using the Graphical PTZ Controller....................................................................................................................81

Using the On-Screen Compass..........................................................................................................................81

UNDERSTANDING TOURS ...................................................................................................................................82

PTZ Tour Schedule ............................................................................................................................................83

Create PTZ Tour Schedule............................................................................................................................83

BACKING UP VIDEO DATA .......................................................................................................................................85

BACKUP OVERVIEW .............................................................................................................................................86

NERO® EXPRESS .................................................................................................................................................86

BACKUP CENTER OVERVIEW .............................................................................................................................86

General Backup Screen......................................................................................................................................87

Performing a General Backup........................................................................................................................87

Clip Backup Screen ............................................................................................................................................88

Performing a Clip Backup ..............................................................................................................................88

Scheduled Backup Screen .................................................................................................................................89

Performing a Scheduled Backup ...................................................................................................................89

Specifying Scheduled Backup Drives ............................................................................................................89

LAN / ISDN / PSTN CONNECTIONS ..........................................................................................................................91

LAN OVERVIEW.....................................................................................................................................................92

CONNECTING TO A LAN USING TCP/IP..............................................................................................................92

Configuring TCP/IP Settings...............................................................................................................................92

EVENT SENTRY..........................................................................................................................................................95

OVERVIEW.............................................................................................................................................................96

SETUP EVENT SENTRY........................................................................................................................................96

Add Email Notification Filters..............................................................................................................................96

WEB VIEWER..............................................................................................................................................................99

WEB VIEWER OVERVIEW...................................................................................................................................100

Configuring the Server for Remote Connection................................................................................................101

Connecting to a DVR Using Web Viewer .........................................................................................................101

Closing the Web Viewer ...................................................................................................................................101

INCLUDED SOFTWARE SETUP ..............................................................................................................................103

EMERGENCY AGENT OVERVIEW......................................................................................................................104

Configuring the DVR.........................................................................................................................................104

Configuring the Client PC .................................................................................................................................104

Setup Window..............................................................................................................................................105

Emergency Agent Window ...............................................................................................................................105

Filter Event List............................................................................................................................................105

Search Alarm Window ......................................................................................................................................106

View Recorded Video ..................................................................................................................................106

Export Video ................................................................................................................................................106

REMOTE SOFTWARE OVERVIEW .....................................................................................................................107

Remote Client Minimum Requirements ............................................................................................................108

Remote Client Recommended Requirements ..................................................................................................108

Remote Software Setup....................................................................................................................................108

Installing Remote Software..........................................................................................................................108

Create a New Remote Connection ..............................................................................................................109

Configuring the DVR....................................................................................................................................110

Configuring the Server for Remote Connection ...........................................................................................110

Access Remote Connection.........................................................................................................................110

xvii

DIGITAL VERIFIER OVERVIEW ..........................................................................................................................111

Installing the Digital Verifier ..............................................................................................................................111

Using the Digital Verifier ...................................................................................................................................111

BACKUP VIEWER OVERVIEW ............................................................................................................................112

Installing Backup Viewer...................................................................................................................................112

Loading Video from DVD or Hard Drive............................................................................................................113

SCS OVERVIEW ..................................................................................................................................................114

Configuring the Server for Remote Connection................................................................................................114

Connecting to an DVR......................................................................................................................................114

APPENDIX: SPECIFICATIONS.................................................................................................................................117

DVR SPECIFICATIONS........................................................................................................................................119

EVR SPECIFICATIONS........................................................................................................................................121

HVR SPECIFICATIONS........................................................................................................................................123

xviii

PREFACE

ABOUT THIS GUIDE

This manual is a setup and maintenance guide that can be used for reference when setting up the DVR unit and for troubleshooting

when a problem occurs. Only authorized personnel should attempt to repair this unit.

Toshiba reserves the right to make changes to the DVR units represented by this manual without notice.

The following text and symbols mark special messages throughout this guide:

NOTE: Text set off in this manner indicates topics of interests that can help the user understand the product better.

TIP: Text set off in this manner indicates topics and points of interests that can be helpful when using or settings up the DVR unit.

TECHNICIAN NOTES

WARNING: Only authorized technicians trained by Toshiba should attempt to repair this DVR unit. All troubleshooting

and repair procedures that may be shown are for reference and minor repair only. Because of the complexity of the

individual components and subassemblies, no one should attempt to make repairs at the component level or to make

modifications to any printed wiring board. Improper repairs can create a safety hazard. And any indications of component

replacement or printed wiring board modifications may void any warranty

WARNING: To reduce the risk of electrical shock or damage to the equipment:

• Do not disable the power grounding plug. The grounding plug is an important safety feature.

• Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.

• Disconnect the power from the computer by unplugging the power cord either from the electrical outlet or the

computer.

CAUTION: To properly ventilate your system, you must provide at least 3 inches (7.6 cm) of clearance at the front and

back of the DVR unit.

INTRODUCTION

PRODUCT DESCRIPTION

A Surveillix DVR is simply a server that performs as a High Definition Digital Recorder. By utilizing the many features of a computer,

including processing power, storage capacity, graphics compression, and security features, the DVR unit is more powerful than the

analog recorders of the past.

The Surveillix DVR server software comes pre-configured for fast and seamless integration within your existing IT infrastructure.

Designed around Microsoft® Windows® XP, the server software offers unparalleled stability, security, and ease of use. Accordingly,

your security investment has never been easier to maintain. Multiple users may simultaneously connect through any network

connection for instantaneous live viewing, digital search, and off site video storage. Users can also connect remotely through DSL,

Cable Modems, ISDN, or 56K dial-up. This powerful software enables users to establish recording schedules, create motion detection

zones, use PTZ controls, and configure alarm inputs and outputs for each of the system's cameras. With the latest advancements in

the DVR Server Software, searching and indexing your video archive has never been easier. Video can now be found, viewed, and

exported in a number of file formats with just a few clicks.

The Surveillix DVR is a high performance security product ready to meet today’s security demands.

FEATURES

Toshiba’s Surveillix DVRs include the following new features:

Optimized and Designed for Microsoft® Windows XP Embedded®

Supports up to 16 Relay Outputs on Alarm Activation

Supports up to 16 Sensor Inputs for Alarm Control

Remote System Operation & Configuration

Supports Multiple Simultaneous Remote Connections

PAN / TILT / ZOOM Controls

Simultaneous Video Search, Playback and Backup

Video Indexes for Easy Searching

Multiple Levels of Security Access

Up to 32 Looping Outputs

1 Composite Output

S Video Output

Up to 32 Camera Inputs

Up to 16 Network Recording Channels (HVR standard, upgrade option for EVR or DVR)

Up to 8 Audio Inputs

High Performance, Durable, Rack mount Case

Output the Video to a NTSC/PAL Display

Virtually Unlimited Storage Potential

Digital Signature Support

Continuous, Motion Detection, Alarm, Pre-Alarm, and Scheduled Recording Modes

Hardware Watchdog

Recording Resolution (X60, X120) - 640x480 / 640x240 / 320x240 NTSC

640x576 / 640x288 / 320x288 PAL

Recording Resolution (X240, X480) - 720x480 / 720x240 / 360x240 NTSC

720x576 / 720x288 / 360x288 PAL

NOTES:

CONTROLS AND CONNECTIONS

This chapter includes the following information:

• Input / Output Connector Locations

• Front Panel Controls and LEDs

• Rear Panel Connectors

SYSTEM SPECIFICATIONS

Surveillix™ state-of-the-art High Definition Digital Recorders are housed in a high performance and versatile 4U or 5U rack-mount

case allowing easy storage of multiple DVRs for enterprise applications. Every Surveillix DVR unit comes equipped with the latest

technology:

EVR/DVR HVR

Intel® Celeron D Processor Intel® Dual Core 3.4Ghz CPU (HVR)

10/100 Network Interface 10/100/1000 Gigabit Ethernet

512 MB of System Memory 1GB of System Memory

128 MB VGA Card 128 MB VGA Card

DVD±RW Recorder DVD±RW Recorder

Full Duplex High-Fi Sound Functionality Full Duplex High-Fi Sound Functionality

250 GB Video Storage Drive (minimum) 250 GB Video Storage Drive (minimum)

FRONT PANEL CONTROLS AND LEDS

The front panel of the DVR unit contains the devices that will be commonly used for data removal, retrieval, and backup replacement.

The most common components and buttons are shown below:

DVR/HVR

Cooling Fan Air Intake DVD±RW Drive Hard Drive Array

Hard Drive Activity &

Power LEDs

On / Off Power Switch

USB Ports

EVR/HVR

Hard Drive Activity &

Power LEDs

On / Off Power Switch DVD±RW Drive

Cooling Fan Air Intake Hard Drive Array

USB Ports

Hard Drive Array

REAR PANEL CONNECTORS

The rear panel of the DVR unit contains the connectors used to attach cameras, sensors, and relays to the DVR. Below are diagrams

that outline the location and description of each connector:

DVR/HVR

OFF

C Powe

Connecto

Secondary Power Switch

PS/2 Mouse Input

PS/2 Keyboard Input

DB-9 Serial Input 1

LPT Parallel Printer Port

SVGA Output

Fire Wire (w/ RAID only)

RJ-45 Network Jack

USB Ports

Audio

• Line In

• Speaker Out

• Mic In

PCI Options

Looping Termination Switch

BNC Connectors for Video

Input / Looping Output

Control Alarm Outputs

Sensor Inputs

EVR/HVR

OFF

CH 1 in CH 2 in CH 3 in CH 4 in CH 5 in CH 6 in CH 7 in CH 8 in CH 9 in CH 10 in CH 11 in CH 12 in CH 13 in CH 14 in CH 15 in CH 16 in

CH 17 in CH 18 in CH 19 in CH 20 in CH 21 in CH 22 in CH 23 in CH 24 in CH 25 in CH 26 in CH 27 in CH 28 in CH 29 in CH 30 in CH 31 in CH 32 in

CH 1 Out CH 2 Out CH 3 Out CH 4 Out CH 5 Out CH 6 Out CH 7 Out CH 8 Out CH 9 Out CH 10 Out CH 11 Out CH 12 Out CH 13 Out CH 14 Out CH 15 Out CH 16 Out

CH 17 Out CH 18 Out CH 19 Out CH 20 Out CH 21 Out CH 22 Out CH 23 Out CH 24 Out CH 25 Out CH 26 Out CH 27 Out CH 28 Out CH 29 Out CH 30 Out CH 31 Out CH 32 Out

17 CA MERA 75 TERM 32

1 CA MERA 75 TERM 16

SEN

CON

BNC Connectors

(video input)

Control Alarm Outputs / Sensor Inputs

75 Ohm Looping Outpu

Termination Switch

C Powe

Connecto

Secondary Power Switch

PS/2 Mouse Input

PS/2 Keyboard Input

DB-9 Serial Input 1

LPT Parallel Printer Port

SVGA Output

Fire Wire (w/ RAID only)

RJ-45 Network Jack

USB Ports

Audio

• Line In

• Speaker Out

• Mic In

PCI Slots

BNC Connectors

(video output)

PCI Card Configuration

x120 x60 PCI Configuration

x120R PCI Configuration

x240 8 and 16 Channel PCI Configuration

RCA Video Out

RS-422 Interface

RCA Video Out

udio In

uts

S-Video Outpu

RS-485 Interface

SVGA Monitor Output

RCA Video Ou

udio In

uts

RS-485 Interface

x240 32 Channel PCI Configuration

x480 PCI Configuration

RCA Video Out

S-Video Out

SVGA Monitor Output

Audio Inputs

RS-485 Interface

RCA Video Ou

S-Video Out

udio Inputs

SVGA Monitor Output

RS-485 Interface

NOTES:

GETTING STARTED

This chapter includes the following information:

• Included Components

• Setting up the DVR Hardware

• Optional Components

IDENTIFYING INCLUDED COMPONENTS

Surveillix™ DVRs come with a mouse, keyboard and selected software and cables. Identify the following components to make sure

everything has been properly included with the new DVR unit. If any of the following items are missing, contact the dealer to arrange a

replacement.

DVR Unit Mouse Keyboard

Repair Disc/ Software Disc Power Adapter PTZ Adapter

DVR Key Rack Mount Attachments with

Screws DVR Manual

RCA to BNC Adapter

Digital Video Recorder

EVR - DVR

Hardware Manual

DVR8-X

EVR32-X

EVR16-X

model no.

Please carefully read these instructions before using this product.

Save this manual for future use.

EVR8-X

DVR16-X

OPTIONAL COMPONENTS

To fully utilize the DVR unit’s potential; several optional Surveillix components are listed below. Contact the dealer for more

information.

1 Extra Video Storage Hard Drive

Each DVR unit has a virtually unlimited storage potential. Add additional Video Data Hard Drives to extend the amount of Video Data

the DVR system can store before overwriting older data.

2 NP-FM56USB 56K External Modem

This 56K modem allows the user to connect the DVR to a standard phone line. Using this modem, either connect the unit to the

Internet or allow a direct DVR to computer connection.

3 UPS UPS Power Backup

UPS Power Backups allow your DVR unit to remain fully functional even in the event of a power failure. UPS Power Backups also

even the fluctuating power current out to provide a consistent, reliable power flow. This creates a stable environment for the DVR unit

and reduces failure.

4 NP-4PKVM 4 Channel KVM Switch

The 4 Channel KVM switch allows you to have multiple boxes (up to 4) using only one keyboard, mouse and monitor. You can simply

switch between the DVR units using the keyboard.

5 Hot Swappable Redundant Power Supplies

Every DVR and EVR has the option of a dual redundant hot swappable power supply. In the event of a component failure the

inoperable power supply may be removed leaving the DVR running so no break in recording occurs. Simply replace the power supply

with a new one and you are finished.

6 Raid Controller

A raid controller is available for increased performance or data reliability.

KEYBOARD SETUP

To attach the keyboard to the DVR unit, plug the end of the Keyboard into the keyboard PS/2 Port located on the back of the machine.

The keyboard PS/2 Port can be identified by the purple color. Refer to the Rear Panel Connectors diagram for more information.

MOUSE SETUP

To attach the mouse to the DVR unit, plug the end of the mouse into the mouse PS/2 Port located on the back of the machine. The

mouse PS/2 Port can be identified by the green color.

The mouse uses a cursor called a pointer. Pointers come in many different shapes but are most commonly shaped like an arrow.

The mouse has two buttons: a left button and a right button. Quickly pressing and releasing one of these buttons is called clicking.

Sometimes you will need to double-click – or click the same button twice quickly.

In this manual:

Click means to position the mouse cursor over an item and to single click the left button.

Right click means to position the mouse cursor over an item and to single click the right button.

Double-click means to position the mouse cursor over an item and to click the left button twice.

Select means to position the mouse cursor over a radio button, checkbox, or list item and click on it.

The scroll wheel in between the two buttons is used for added navigation functionality. By moving the wheel with index finger

(scrolling), quickly move through multiple pages, lines, or windows. The wheel may also function as a third button allowing the user to

quickly click or double-click an icon or a selected item

Right Button

Scroll Button / Third Button

Left Button

MONITOR SETUP

The DVR may have one or both of the following connections available for monitors which can be used individually or in tandem.

SVGA Output To VGA Monitor.

S-Video Output To TV/VCR.

Attach the monitor or monitors to the rear of the DVR unit using the cable supplied by the monitor manufacturer. Refer to the monitor

manual for detailed information on how to setup and use it.

NOTE: The monitor must be capable of having a screen resolution of 1024 x 768 and display colors of at least 32 Bit

POWER SETUP

WARNING:

To reduce the risk of electrical shock or damage to the equipment:

Do not disable the power grounding plug.

The grounding plug is an important safety feature.

If the electrical plug you are using does not have a ground plug receptacle contact a licensed

electrician to have it replaced with a grounded electrical outlet.

Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.

Disconnect the power from the computer by unplugging the power cord either from the electrical

outlet or the computer.

CONNECTING A VIDEO SOURCE TO THE DVR

There are different types of Video Sources that can be plugged into the DVR unit including DVD players, VHS players, and CCTV

Cameras. The back of the DVR unit contains up to 16 video inputs depending on the DVR model. The connectors use the BNC

standard. The inputs are highlighted below.

8-Channel

16 Channel

32 Channel

CH 1 in CH 2 in CH 3 in CH 4 in CH 5 in CH 6 in CH 7 in CH 8 in CH 9 in CH 10 in CH 11 in CH 12 in CH 13 in CH 14 in CH 15 in CH 16 in

CH 17 in CH 18 in CH 19 in CH 20 in CH 21 in CH 22 in CH 23 in CH 24 in CH 25 in CH 26 in CH 27 in CH 28 in CH 29 in CH 30 in CH 31 in CH 32 in

CH 1 Out CH 2 Out CH 3 Out CH 4 Out CH 5 Out CH 6 Out CH 7 Out CH 8 Out CH 9 Out CH 10 Out CH 11 Out CH 12 Out CH 13 Out CH 14 Out CH 15 Out CH 16 Out

CH 17 Out CH 18 Out CH 19 Out CH 20 Out CH 21 Out CH 22 Out CH 23 Out CH 24 Out CH 25 Out CH 26 Out CH 27 Out CH 28 Out CH 29 Out CH 30 Out CH 31 Out CH 32 Out

The video inputs are RG-53 BNC connectors. Plug one end into the video source (DVD, Camera, etc.) and plug the other end into the

desired BNC input on the DVR unit.

CONNECTING SENSORS TO THE DVR

Each DVR unit may have up to 16 Sensor inputs. These inputs can be used with devices such as infrared devices, motion device,

glass breakage alarms, door and window trips, and many more. The Sensors can be set to Normally Open or Normally Closed inside

the software.

There are 4 Common Grounds (-) and 16 sensor inputs (+). There is no power supplied to the ports so an external power supply must

be used if power is necessary.

CONNECTING CONTROL OUTPUTS TO THE DVR

Each DVR unit may have up to 16 Control Outputs. These outputs can be used to trigger devices such as Sirens, Phone Dialers,

Lights, and any other relay activated device. There is no power supplied to the ports. Use an external power supply if necessary.

Use 12V, below 300mA. For controlling lights or other devices, use another external relay.

Maximum voltage is 24V AC @ 1 amp

Output uses a Form C Relay

(+) (-)

Siren, Alarm, Outside Relays

External Power Supply (DC 12V)

Common Ground

Sensor

Inputs

LOOPING OUTPUTS

The 8 and 16 Channel DVR units may have up to 16 Looping outputs. Depending on the destination of the outputs, each output may

have to be terminated. Looping outputs for a 16 Channel DVR looping are highlighted below.

32 Channel EVR units may have up to 32 looping outputs.

The Video inputs are RJ-59 BNC connectors. Make sure there is a video source connected to the input and then connect a cable to

the Channel Out. The looping outs can be connected to video monitors or combined with adapters to connect to VCR’s.

LOOPING OUTPUT TERMINATION

When terminating the outputs becomes necessary, the DVR unit has built in termination that allows you to select individual outputs to

terminate individually. It is not always necessary to terminate the output when using it. It is dependant on the device with which you

are connecting it to. As a rule, if the image appears distorted or virtually unviewable, it most likely needs to be terminated.

Always leave the dipswitch set to the ON position when the Looping Outputs are not used.

ON Not connected to a monitor (Normal)

OFF Connected to a monitor (Looped)

CONNECTING A PTZ CAMERA

Setting up a PTZ Camera is simple. The DVR unit comes preassembled with an internal PTZ adapter. The cabling may be run up to

4,000 ft using 22 Gauge Twisted Pair.

It is important to understand how the PTZ connects to the DVR. The DVR outputs an RS-232 signal and converts in to an RS-422/485

signal which is then sent to the PTZ camera.

Attaching the RS-422 Adapter (x120 and x60 models)

1. Locate the PTZ adapter cable

2. Connect the wires of the PTZ adapter to the PTZ camera. The

red wire should connect to the RX+ on the camera and the brown

wire should connect to the RX-.

NOTE: The PTZ adapter has four wires but only two are necessary for

this application; the yellow and orange wires are not used currently.

3. Connect the other end of the adapter to the XVR unit as shown.

4. Assign the PTZ camera an ID number that coincides with the

number assigned to it by the XVR unit

Example: If the camera is plugged into input number 5, set the PTZ

unit to ID number 5.

Attaching the RS-485 Adapter (x120R, x240 and x480 models)

1. Locate the PTZ adapter cable.

2. Connect the two wires of the PTZ adapter to the PTZ camera.

The red wire on the adapter should connect to the RX+ on the

PTZ and the brown wire should connect to the RX-.

3. Connect the other end of the adapter to the DVR unit as

shown

4. Assign the PTZ camera an ID number that coincides with the

number assigned to it by the DVR unit.

Example: If the camera is plugged into input number 5, set the PTZ

unit to ID number 5.

RS-422

Signal Line (+)

Signal Line (-)

RS-485

Signal Line (+)

Signal Line (-)

Ground

HARD DRIVE ARRAY

Swapping a Hard Drive

1. Press the Hard Drive Power Button to turn off power to the

hard drive being removed.

2. Turn the Button Lock to the open position and push the

Handle Release Button

3. Pull the Release Handle outward while removing the hard

drive. Reverse steps to install.

LOCK

OPEN

LOCK

OPEN

LOCK

OPEN

LOCK

OPEN

Handle Release

Button Loc

Release Handle Reset Button

Power Buttons

Temperature Alarm Light

NOTES:

DVR BASICS

This chapter includes the following information:

• Turning the DVR on and off

• Becoming familiar with the Display screen

• Defining Screen Divisions

TURNING ON THE DVR

Once the cables and adapters have been properly connected it is time to turn on the power. To turn on the power follow these steps:

4. Turn on the monitor and any external peripherals (ex. Printers, External Storage Devices, etc.) connected to the DVR unit.

5. Turn on the Secondary Power Switch located in the rear of the DVR unit.

6. Turn on the main power switch located on the front of the DVR unit.

The DVR will run a series of self-tests. After two or three minutes a series of messages may be displayed as the various hardware and

software subsystems are activated. Under normal circumstances you should not be asked to respond to these messages. If you are

asked to respond to the messages (adding a Printer, Monitor, etc for the first time) follow the instructions carefully.

After this finishes, the Surveillix DVR software should load automatically and bring you to the main screen.

TURNING OFF THE DVR

1. To turn off the DVR unit, select the Exit button from the main screen. This will prompt you whether you wish to exit the program

or not. Select yes. The DVR unit will shut itself off automatically once this is done. The DVR unit may take several minutes to

shut down completely.

CAUTION: Always be sure to follow the proper procedures when turning off the power to the DVR unit. NEVER

disconnect the power to the DVR unit while it is still running or in the process of shutting down. Doing so can cause data

loss, file corruption, system instability and hardware failure

Importing DVR Settings

1. Exit to Windows by clicking the Exit Button on the Main Display Screen and selecting Restart in Windows Mode. (See the Display

Screen section later in this chapter)

2. Click Start > Programs > Surveillix > VFormat

3. Click the Import Button in the System Settings Tool section.

4. Select the location of the settings file to import and click Open.

5. Click Yes to import the data file.

6. Click the OK Button to close the VFormat Utility.

USING THE DVR UTILITY

Exporting DVR Settings

Exporting DVR settings can help configure multiple DVRs quickly or reconfigure a unit that has failed. Some things must be kept in

mind when using this feature.

You cannot use this function on:

• DVRs that are different models.

• When upgrading from certain software versions. You cannot use this feature when upgrading from

v1.x to v2.x

1. Exit to Windows by clicking the Exit Button on the Main Display Screen and selecting Restart in Windows Mode. (See the Display

Screen section later in this chapter)

2. Click Start > Programs > Surveillix > VFormat

3. Click the Export Button in the System Settings tool section.

4. Select a location to save the settings file and click Save. The DVR Utility will export the DVR settings and automatically close.

5. Click the OK Button to close the VFormat Utility.

Changing Video Format

1. Exit to Windows by clicking the Exit Button on the Main Display Screen and selecting Restart in Windows Mode. (See the Display

Screen section later in this chapter).

2. Click Start > Programs > Surveillix > VFormat.

3. Select the appropriate video setting from the list in the Video Setting Section – NTSC or PAL.

4. Click Set

5. Click the OK Button to close the VFormat Utility.

DISPLAY SCREEN

Each time the DVR is started, the program defaults to the Display screen. The following diagram outlines the buttons and features

used on the Display screen. You should become familiar with these options as this is the screen that will be displayed the majority of

the time.

Opens:

• Search Display

• Backup Center

• PTZ Controller

Current Date / Time

Sensor Status

Relay Outputs

Screen Division Buttons

Opens Setup Display

CAMERA VIEW

The Camera status for each camera is displayed next to the Camera number (or name) on the Video Display Area. The following are

Recording Status Indicator

The camera status for each camera is displayed in the upper right corner on the Video Display Area. The following are the different

states for each camera:

Recording Displayed when the camera is currently being recorded to the DVR unit.

Motion Detection Displayed when a camera (set up for motion detection) detects motion.

Display Displayed when the camera is currently not being recorded to the DVR unit.

Special Recording

There are two types of DVR Special Recording. Text is displayed on the camera indicating what type of Special Recording is

activated.

SENSOR Sensor is displayed when a sensor, associated with a given camera, is activated.

INSTANT Instant Recording is a manual activation of the recording for the selected camera. Regardless of the recording method,

Instant Recording will start the camera recording and also flag the video for future searches using the Index Search

feature. INSTANT is displayed when a user activates the instant recording option. Double Right-Click the video display

to activate and deactivate the Instant Recording option.

INSTANT

Special Recording Type

Recording Status

Camera No. and Name

SCREEN DIVISION BUTTONS

The Screen Division Buttons allow you to view cameras in groups such as two by two, three by three and four by four. The button

options are shown below.

1st Four Cameras View – Displays cameras 1-4 in the Video Display Area. To return to a different Multi-Camera

View, select a different Screen Division option from the Screen Division Menu.

2nd Four Cameras View – Displays cameras 5-8 in the Video Display Area. To return to a different Multi-Camera

View, select a different Screen Division option from the Screen Division Menu.

3rd Four Cameras View – Displays cameras 9-12 in the Video Display Area. To return to a different Multi-Camera

View, select a different Screen Division option from the Screen Division Menu.

4th Four Cameras View – Displays cameras 13-16 in the Video Display Area. To return to a different Multi-Camera

View, select a different Screen Division option from the Screen Division Menu.

1st Nine Cameras View – Displays cameras 1-9 in the Video Display Area. To return to a different Multi-Camera

View, select a different Screen Division option from the Screen Division Menu.

2nd Nine Camera View – Displays cameras 8-16 in the Video Display Area. To return to a different Multi-Camera

View, select a different Screen Division option from the Screen Division Menu.

Multi-Camera View – Displays a group of cameras within the Video Display Area.

All Camera View – Displays all 16 cameras within the Video Display Area.

Multi-Camera View – Displays a group of cameras within the Video Display Area.

Full Screen – The Full Screen Option allows you to view the Video Display Area using the entire viewable area on

the monitor. When this is selected, no menu options are visible. You can activate the Full Screen Option by clicking

on the Full Screen Button within the Screen Division Menu. You can deactivate Full Screen mode by right clicking on

the screen.

Auto Sequence – Sequences through the Screen Divisions sets. For example, selecting the 1A and then the Loop

Button will sequence through 1A, 2A, 3A, 4A and then repeat. This option is not available for the 7, 10 and 13 screen

divisions.

SETUP OPTIONS

This chapter includes the following information:

• Setup Overview

• Channels

• Color

• Schedule

• Speed

• Motion Detect

• Password

• Pan/Tilt

• Audio

SETUP OVERVIEW

The Setup options allow you to optimize your DVR unit by adjusting things like camera names, reboot schedules, recording schedules

and more. It is extremely important that you setup your DVR correctly for several reasons.

• Recording Schedules – By optimizing the recording schedule you can increase the amount of pertinent recorded video that is

saved on the DVR and keep it longer. You can optimize the type of recording done by adding motion detection to this as well,

again increasing the amount of useful video.

• DVR Access – By setting up the access passwords you can tightly control the types of access an individual may have. This

ensures the security and integrity of the DVR unit.

• Camera Naming – By naming each camera you can easily identify the location and any other pertinent information that may be

helpful simply by viewing it on the Video Display Area.

• Adjusting Camera Color – By adjusting each camera’s color settings you can optimize the clarity and detail that is recorded.

SETUP SCREEN OVERVIEW

Setup Options

CAMERA SETUP

Setup New Camera

1. Attach camera to the rear of the DVR chassis.

2. Click the Setup Button on the Main Display Screen.

3. Click the Camera Setup Button to open the Camera Setup Display.

4. Select the channel that corresponds with the new camera from the Select Camera Drop Down Menu.

5. Enter a name for the camera in the Camera Name Field.

6. Adjust the Brightness, Hue and Contrast if necessary.

7. Select the appropriate sensors to associate with the camera.

8. Click the Apply Button when finished.

Define Camera Name

Adjust

• Brightness

• Hue

• Contrast

Apply System Defaults

to Selected Camera

pply Current Settings

to all Cameras

pply System Defaults

to All Cameras

Selected Camera

Dis

HVR Registration (DVR/EVR Upgrade Option)

Use the following instructions to register the network recording functionality of an HVR or upgraded DVR/EVR. Contact your sales

representative to purchase the HVR upgrade for a DVR or EVR.

Have the following information available before registering the HVR upgrade.

HVR Software Serial Number: The product Serial Number is the unique number that Toshiba provided with the software purchase.

System ID: The System ID is a number generated by the Surveillix unit. This is a unique code generated using the MAC address of

the computer running the software. The following steps illustrate how to locate the System ID.

1. Enter Setup

2. Click Camera Setup

3. Click the Registration Button

4. In the Network Device Authentication, the System ID can be located under the “Add a new Serial Key” section (shown below)

Obtaining the Unlock Code

1. Open an Internet browser and go to: http://register.surveillixdvrsupport.com

2. Enter the Product Serial Number that was provided by Toshiba

3. Enter the System ID that was generated by the unit

4. Click Submit

5. Verify the information

6. Click Next if the information provided is correct

7. Once validated, the user will be provided with the Unlock Code

8. Print the page and save for later reference

Unlocking a New Network Camera

1. Start the Surveillix DVR

2. Enter Setup

3. Enter Camera Setup

4. Click the Registration Button

5. Enter the Unlock Code generated by the Toshiba

Registration Site into the “new serial number” field

6. Click Add a serial number

7. Once the new serial number has been added to the list,

click OK

Connecting a Network Camera

1. Open Camera Setup. Setup > Camera Setup

2. Select the camera channel to add a Network Device to.

3. Check the Use Network Device Box.

4. If the Network Device supports PTZ check the Enable Network

Device PTZ Box.

5. Click Setup Network Device and the Network Device Properties

Window will appear.

6. Click Setup to add a Network Device.

7. Select the Manufacturer (Class) and Model of camera being added

then click Next.

8. Enter the IP Address, Port, ID, and Password of the Network Device

and click Finish.

9. Click OK when returned to the main Network Device Propertied

Window and click OK to exit the main setup window.

10. The Network Device has been added.

MOTION SETUP

The DVR unit allows the user to adjust several different Motion Settings and create motion detection regions.

Create a Motion Region

1. Select a camera channel

2. Place the mouse pointer at the upper left hand corner of the area to

designate, click and hold down the left mouse button, drag the

mouse. Let go of the button when the box is the size desired.

3. Create up to five Motion Regions per camera. Resize and move

them by dragging the sides and corners of the box.

4. Adjust the sensitivity of the motion area using the sensitivity slider.

5. Define the recording time for a motion event

Pre Alarm – 0 > 60 Seconds [The number of seconds the DVR

records before motion is detected]

Post Alarm (MOTION) – 0 > 60 Seconds [The number of seconds

the DVR records after motion is detected]

Schedule recording at a

regular specified interval

Display full screen video

pop up on motion event

Beep on motion event

Display full screen video

pop up on sensor event

Apply current settings

to all channels

Activating an Alarm on a Motion Event

1. In the Motion Setup window, select a camera to edit from the drop down menu

2. Create a motion area.

3. Select the Alarm Output box.

4. Select a Control Output to activate for the selected camera.

5. Select the duration to activate the Alarm when a motion event occurs.

FRAME SETUP OVERVIEW

The Frame Setup Menu allows configuration of the PPS, resolution, quality, and sensitivity of camera channels. When configuring the

PPS sliders the BLUE slider represents the PPS the DVR will record during intensive recording and have available for transmitting to

remotely connected systems. The RED slider represents the PPS that will be recorded by the DVR under normal recording conditions.

The total PPS of all blue sliders may not exceed the recording PPS of the DVR unit. The PPS of a red slider may not exceed that of

the blue slider for the same channel. The dual sliders allow configuration of the DVR to record at a lower PPS while still being able to

transmit at a higher PPS to remote connections.

Ex. If a camera channel is set to 25 PPS (blue) and 7 PPS (red), the DVR will record at 7 PPS and users viewing live video remotely

can receive up to 25 PPS.

Frame Setup (x120R, x240, x480 models)

Frame Select Blue Slider: Sets the PPS recorded during intensive recording and available for viewing on a remote client PC.

Red Slider: Sets the PPS recorded by the DVR during normal recording.

Video Quality Lower quality video has a smaller file size but appears more pixilated.

Sensitivity Sets the Keyframe refresh rate. Adjusting this setting can have negative effects on video quality.

NOTE: Do not change from default setting unless instructed by a system administrator.

Video Format – NTSC/PAL

Reset Default Settings

Frame Status Box

Select Camera Colo

(used in Frame Status Box)

No. of Recording Frames Selected

Recording Resolution

Video Quality

Sensitivity

Frame Select

Frame Setup (x60, x120 models)

Frame Select Blue Slider: Sets the PPS recorded during intensive recording and available for viewing on a remote client PC.

Red Slider: Sets the PPS recorded by the DVR during normal recording.

Video Quality Lower quality video has a smaller file size but appears more pixilated.

Sensitivity Sets the Keyframe refresh rate. Adjusting this setting can have negative effects on video quality.

NOTE: Do not change from default setting unless instructed by a system administrator.

Enable Video Out to Spot Monitor

6. Click the Setup Button on the Main Display.

7. Click the Frame Setup Button.

8. Select the Video Out Box to enable the appropriate channels.

9. Define the Video Out Time (seconds to display each channel on spot monitor).

10. Click Apply.

Video Format – NTSC/PAL Global Recording Resolution

Video Quality

Sensitivity

Frame Select

Reset Default Settings

No. of Recording Frames Selected

Maximum PPS Table

PPS Breakdown for Each Resolution

Resolution CCTV x480 model x240 model

360x240 1CIF 480 PPS 240 PPS

720x240 * 2CIF 240 PPS 120 PPS

720x480 ** 4CIF 120 PPS 60 PPS

* Frames recorded in 720x240 are twice the size of the standard 360x240. When recording at

720x240, each frame assigned to the channel will use 2 of the total frames available.

** Frames recorded in 720x480 are four times the size of the standard 360x240. When recording at

720x480, each frame assigned to the channel will use 4 of the total frames available.

Resolution CCTV x120 model x60 model

320x240 1CIF 120 PPS 60 PPS

640x240 2CIF 120 PPS 60 PPS

640x480 4CIF 60 PPS 30 PPS

32 Channel Frame Allocation

32 Channel models utilize two capture cards. When configuring cameras and allocating frames, the

total frame rate for the DVR is split between each capture card. Please reference the chart below for

available frames for each grouping of channels.

Resolution Channels x240 model x480 model

1 to 16 120 frames 240 frames

360x240

17 to 32 120 frames 240 frames

1 to 16 60 frames 120 frames

720x240

17 to 32 60 frames 120 frames

1 to 16 30 frames 60 frames

720x480

17 to 32 30 frames 60 frames

SCHEDULE SETUP

Recording Schedule

The Recording Schedule Window allows the user to create different recording schedules based on the day, time, and type of recording

desired. In addition, this window contains the System Restart options that allow the user to perform basic system maintenance by

automatically scheduling the DVR to restart periodically.

Single Day Selection

Multi Day Selection

Open Restart

Setup Window

Create Special Day

Recording Schedules

Recording Schedule Window

Emergency IP Setup

Recording Mode Options

Sensor Schedule

The sensors will supersede all other types of recording modes (Motion, Continuous, No Recording). Regardless of the recording

schedule of a particular camera, if a sensor event occurs the associated cameras will begin recording as a Sensor Event. Sensor

Recordings will be flagged and searchable using the Index Search Mode. Cameras are associated to sensors in the Camera Setup

Menu.

Single Day Selection

Multi Day Selection

Open Restar

Setup Window

Create Special Day

Sensor Schedules

Sensor Schedule Window

Emergency IP Setup

Alarm Options

Create a Recording Schedule

1. Select a day to begin creating the schedule for -or- Select the Day Selection Mode Button, enabling

Multi Day Selection, to create the same schedule for multiple days.

2. Highlight the Time-Blocks within the Recording Schedule Window for the camera(s) selected to schedule. Once the desired

Time-Blocks are highlighted, click a Recording Mode Button. The Time-Blocks should now appear Blue for Motion, Yellow for

Continuous and White for No Recording

NOTE: Leave cameras recording with Sensor Detection set to No Recording for the specified time block(s).

Create a Sensor Schedule

3. Select the Schedule Menu option and select the Sensor Radio Button. Select a single day or click the Day Selection Mode

Button to include multiple days in the schedule.

4. Highlight the Time-Blocks within the Recording Schedule Window for the sensor(s) to enable and schedule. Once the time

blocks are highlighted click the Enable Button. The time block will now appear red.

Scheduling Alarm Events

There are three types of Alarm Events:

ALARM EVENT: This option logs the Alarm Events on the local server.

CENTRAL STATION: This option sends the Alarm Events to Central Station software.

EMERGENCY AGENT: This option sends the Alarm Event to the Emergency Agent software.

Motion can be designated as an Alarm event. Often motion does not need to be treated as an Alarm event. Ex: During work hours

motion that occurs is expected and should not be treated as an Alarm. However, after business hours are over, any motion that

occurs should be treated as an Alarm.

5. Select the Schedule Menu – Select either Recording or Sensor

6. Highlight time blocks in the schedule that have been set to Motion (or Sensor) and click the desired Event buttons (Alarm Event,

Central Station, Emergency Agent). A corresponding letter will display in the selected time blocks

Emergency Agent Schedule

Video recording triggered by motion or sensor events can be sent to the Emergency Agent software.

1. Enable the Emergency Agent Event (see Scheduling Alarm Events above)

2. Enter the IP Address of a PC running the Emergency Agent software in the IP Address

3. Select the box next to the IP Address to enable it. Only one IP Address is supported at a time.

4. Enter the recording duration (in seconds) in the Emergency Time field.

5. See the Emergency Agent chapter for detailed information on setting up the Emergency Agent software.

Special Day Schedule

The user can create days that have a unique recording schedule. If necessary create these on days that are ‘not typical’ such as

Holidays, Special Events, etc.

Creating/Editing a ‘Special Day’ Schedule

1. Click the Normal Day Mode Button to enable the Special Day Mode.

2. Select a day by typing the date or clicking the arrow to the right of the Date Bar.

3. Highlight the time-blocks within the Recording Schedule Window for the camera(s) selected to schedule. Once the desired Time-

Blocks are highlighted, click a Recording Mode Button.

4. When finished creating the schedule click the Save Special Day Button. The special day should now appear as a date in the

Special Day Schedule.

Deleting a ‘Special Day’ Schedule

1. Select a Special Day from the Special Day Schedules

2. Click the Delete Special Day Button.

Configured Special Days List

Special Day Mode / Normal Day Mode

Date Ba

System Restart Setup

System Restart Setup allows the user to define a schedule wherein the DVR automatically restarts according to specified parameters.

Create System Restart Schedule

1. Open the Schedule Setup Display

2. Click the System Restart Button

3. Select the day(s) of the week to schedule an automatic system restart and select the box to enable shut down

NOTE: This step alone does not trigger the DVR to restart, only to shut down.

4. Specify the time of day to schedule the system restart

5. Select the Restart Radio Button

NOTE: If the Off Radio Button is selected the DVR will shut down at the specified time but not restart.

ALARM SETUP

The Sensor and Output Window allows you to enable, disable and configure Sensors and Control Outputs.

Configure Sensor Response

1. Click the Setup Button on the Main Display Screen.

2. Click the Alarm Setup Button to open the Sensor and Output Display.

3. Click to select NO or NC for the desired sensor.

4. Enter the Delay Time to define the number of seconds after the sensor is tripped until the relay is activated.

5. Enter the relay(s) to associate with the sensor. Two or more relays can be associated with a single sensor – separate with

commas.

6. Click Apply.

Configure Hybrid (IP) Sensors*

*Requires the HVR Software Upgrade

Normally Open (NO)

Normall

Closed

(

)

Open On-Screen Keyboard

Create & Name Sensor Presets

Delay Triggering Relay Output Assign Relay(s)

comma delineated

Activate PTZ Preset on Sensor

1. Create PTZ Preset Position. See instructions in the PTZ Setup Chapter.

2. Click the Setup Button on the Main Display Screen.

3. Click the Alarm Setup Button to open the Sensor and

Output Display.

4. Click the Sensor Preset Button.

5. Select the desired camera from the Channel Drop Down

Menu.

6. Select the appropriate sensor from the drop down menu.

7. Select the preconfigured PTZ Preset from the drop down

menu.

8. Click the Set Button. A list of configured Sensor Presets

will display in the box below.

9. Repeat for additional sensors.

10. Click the OK Button to close the Sensor Preset Window.

GENERAL SETUP

Beep on Login Fail Enables the DVR to beep continuously in response to a failed login attempt. Only an authorized login will

stop the beeping.

Sequence Setting Allows the video out picture to automatically cycle through channels at a set speed. Ex: .Cycle through

channels 1-6 at 4 second intervals.

Voice Warning

The DVR unit allows users to play a sound file when either a Motion event or Sensor event occur. This file can be a custom created

sound file that is unique to the application. The selected WAV file is played through speakers attached to the DVR unit.

1. Click the Open Sound File icon to browse for a WAV file. The selected file will display in the field on the left

2. Click the Test icon to verify the audio file

3. Select Motion Event and/or Sensor Event to trigger the audio file

Open Sound File Test

Enable Intensive

Recording

Enable Audio Recording

Adjust / Mute Volume

Intensive Recording Overview

The Intensive Recording Option allows you to increase the Pictures Per Second and the resolution of any camera recording using

sensor activation. When the intensive recording is activated, the resolution of the remaining cameras is immediately reduced to

360x240 and the Pictures Per Second to a user-specified level. This guarantees that the Pictures Per Second and Resolution will be

set correctly and not exceed the DVR limitation.

How to Use Intensive Recording

The Intensive Recording option is set up as ‘All or Nothing’. This means that once enabled (associated with sensors); all cameras

associated with sensors will activate the Intensive Recording.

To activate the Intensive Recording option, follow these steps.

1. Inside Camera Setup, select the camera to use and enable the sensor to associate with it.

2. Click on General Setup. Enable the Intensive on Sensor and/or Intensive on Motion option.

3. Click on Schedule Setup. Select the Sensor Radio Button.

4. Enable the sensor by creating a schedule for it

5. Click the Apply Button and exit out of setup.

Audio

The Surveillix DVR is capable of recording up to 4 channels of audio.

AUDIO FEATURES:

• 8000 Hz playback in Live Mode

• Up to 48000 Hz playback in search mode

• Mono Sampling

DATA SIZE (Per channel)

• 1 Second: 1625 bytes

• 1 Minute: 97,500 bytes

• 10 Minute: 975,000 bytes

• 1 Hour: 5,850,000 bytes

• 1 Day: 140,400,000 bytes (Approx 140MB)

Click the Audio Capture Channel Boxes to enable recording and adjust the

Gain to the desired level.

TV-Out Setup

The DVR unit features an optional TV-Out functionality that allows users to output video from any number of cameras, in sequence, to

a television or monitor display.

1. Select the TV Out Port to use

NOTE: Each Port must be configured individually, i.e. one after

the other.

2. Select the Use Box to enable TV-Out functionality for the

selected port.

3. Select each camera to display through the TV-Out port.

4. Select and Event Popup Box if desired

5. Define the Event Holding Time (the number of seconds the

camera displays after an event) for selected event types

6. Define the Auto Switching Time (the number of seconds

between switching of camera) for the selected TV Out Port

Volume

The volume control allows fine tuning of the volume settings on the DVR.

Volume Options:

• Slider Controls – Used to adjust the literal volume for the

respective devices listed.

• Mute Checkbox – Check the mute box to mute volume on

any of the device columns or check the Mute All checkbox to

mute all volume on the DVR.

Auto Sequencing Setting

Auto Sequencing is used either in the main screen when Auto Sequencing has been enabled or when a Spot-Monitor Out signal is

used to display video on a spot monitor. Auto Sequencing conveniently displays video channels and at specified intervals, sequences

through each selected channel.

Channel Selection Click each channel to include in Auto Sequencing.

Custom Mode Enable to create non-standard screen divisions

Skip 0 FPS Channel Sequence skips cameras with no video signal.

Create Custom Auto Sequence

1. Open General Setup and click the Sequence Setting Button

2. Click individual cameras in the left pane or click the Select All Button to include all cameras in the sequence

3. Select an interval time (in seconds) to display each screen in the sequence

4. Select Screen Division options for appropriate cameras

5. Click the OK Button

Screen Division Options

Enable All Cameras

Enable Sequencing

Select interval between

switching cameras

NETWORK SETUP

Network Setup allows the user to adjust settings such as Ports, setup emergency PPP information for use with the Emergency Agent

and enable Remote Access.

Transport Rate A bandwidth throttle based on percentage of free network.

Web Viewer (iDVR) Enables/Disables access to the DVR using the Web Viewer interface.

Use with

Emergency Agent

Enable RS-232

Keyboards (PTZ)

Between DVR and

Remote Client

Settings for Video Sent

Use with Remote

Connections

PTZ SETUP

The PTZ Setup Window allows enabling of PTZ cameras, creation of Presets, creation of Tours, and adjustment of camera speed

settings. Many options listed here are features only available on selected cameras. Refer to the PTZ chapter in this manual for further

information on setting up PTZ cameras and setting PTZ options.

INFORMATION

The Information Display allows users to define the site code necessary for connecting to remote software, save comments relative to

the DVR and store tech support and contact number information.

Site Code A user-specified unique identification name used by other DVR software to identify the DVR. (Remote,

Emergency Agent, SCS, Digital Signature Verifier)

User-Defined

Contact Numbers

Current Serve

Software Version

Total HDD /Available HDD S

ace

Enter comments

ADMINISTRATIVE SETUP

Safely Remove Connected Device

Chan

e Data Stora

e Location

Select Date

Export Log Data

(1 to 7 days)

Log Data Display

Storage Check

The Storage Check allows users to configure E-mail alarms, assign users to E-mail alarms and configure storage checks on the

Surveillix DVR.

General Configure E-mail alarms for the Surveillix DVR.

Users Configures which users will receive E-mails on alarm events

Storage Check Configures when storage checks will be performed and their frequency.

Recording Data Check Configures when recording checks will be performed and their frequency.

Alarm Event Configures when general alarms will be sent.

Disk Management

The Disk Management window is a native Windows function. This window displays the partition scheme and health status of the Hard

Disk Drives in the DVR. This window is often used to troubleshoot a DVR, or verify the amount of Hard Drive storage installed. For

more information about Disk Management, consult a Windows XP manual.

User Management

The User Management Console allows the administrator to create, edit, and delete user accounts. Each user account can be assigned

different privileges to limit the usage of the DVR system. Users can be given administrator privileges by enabling all rights, however

only the true administrator account can log into the User Management Console.

NOTE: The Delete User Button immediately deletes the user – use cautiously

Add a New User

1. Open the Administrative Setup Display

2. Click the User Management Button

3. Click Add User to open the User Management Window.

4. Enter a user name and password.

5. Enable appropriate Permissions.

6. Select cameras to hide from the user.

7. Assign a User Rank

8. Click the OK Button to save changes and close the window

Enable Auto Log Of

Log Off User after x Minute(s) of Inactivity*

*Auto Log Off affects all users

User Rank

The User Ranking structure allows the option to assign a privilege system (1-10 where one has the most rights) to users of the DVR

Software. For example: Since only one user is allowed to use the PTZ controls at any one time, an administrator with a higher rank

can kick another user out and take control of the PTZ.

The User Rank option affects:

SETUP ACCESS – Only one user can access Setup at any one time. A user with a higher rank will kick another user out and then

open Setup.

PTZ CONTROL - The DVR Software can only have 1 user using the PTZ controls at any given time. A user with a higher rank will kick

another user out and then open the PTZ controls.

1. Enter Setup.

2. Click the Administrative Button.

3. Click the User Management Button.

4. Enter the Administrator password and click OK.

5. Select a user from the Select User field and click the Update User Button.

6. Set the user’s rank using the User Rank drop down menu and press the OK Button to save changes.

Changing the Administrator Password

1. Inside Administrative Setup, click the User Management Button. When the prompt appears, click the Change Password Button.

2. Enter the new password in the prompt that appears and click OK.

Default Administrator Password

The default administrator login is:

User: Administrator

Password: <none>

Log Management

The Log Management window provides the user the options to overwrite log files or schedule log deletion.

Setup Log Management Options

1. From the Administrative Setup Display click the Log Management Button

2. Select the box to enable the Log File Overwrite Option

Set Log Overwrite

a. Select Overwrite and define the size of the log file cache

Set Log Cache Size

a. Select Do Not Overwrite and define the number of days to maintain log files.

Manually Delete Log Files

a. Select the type(s) of log file to delete. System Log, Event Log, Alarm Log

b. Click the Delete All Button

3. Click the OK Button to save the settings and close the window

NOTES:

This chapter includes the following information:

• Setup Overview

• Channels

• Color

• Schedule

• Speed

• Motion Detect

• Password

• Pan/Tilt

• Quit to Explorer

SEARCH OVERVIEW

The DVR unit has several options that allow the user to easily search, and find, a particular section of video. From Motion/Sensor

indexing to calendar views highlighting days with recorded video; the DVR unit is equipped to help the user quickly find a specific

video or event.

The following chapter describes in detail how to use the DVR search features.

NOTE: Audio Channel Buttons are only viewable when one camera is selected.

Play Controls

Back Frame Moves video back one frame.

Rewind Rewinds video.

Stop Stops video playback

Play Plays video.

Forward Frame Moves video forward one frame.

Rewind

Stop

Play

Back Frame Forward Frame

Current Date/Time

Playback Date/Time

Audio Channels

Hour/Minute Control Bar

Screen Division Buttons

Play Controls

Camera Select Buttons

Calendar Button

Adjust the Brightness of an Image

1. Select an image to adjust by double-clicking on the desired image. Multiple images cannot be adjusted at one time.

2. Move the Brightness slide bar to the right or left to adjust the brightness.

3. Reset the Brightness by moving the slider back to the center of the bar.

Zooming In On an Image

1. Select an image to adjust by double-clicking on the desired image. Multiple images cannot be adjusted at one time.

2. Move the Zoom slide bar to the right or left to zoom in or out of an image.

3. Reset the Zoom by moving the slider back to its original position on the bar.

Zooming In On a Portion of an Image

1. Using the mouse pointer, point to the area of interest on the image and click the right mouse button.

2. Keep clicking the right mouse button to zoom in further.

3. Continue clicking the right mouse button and the image zoom will cycle back to the original size.

Open Video from Saved Location

1. Previously saved video clips or backup files can be searched for content. Find file by date and time or by name.

2. Click the Open Button to search for the saved file

3. Select a file from the list of saved clips and backup files or search by start hour.

4. Click OK to open the saved file

Time Sync

The Time Sync option synchronizes a single channel of video to playback in real time. Ordinarily the video may playback slower or

faster depending on several factors, including how many PPS recorded and number of cameras playing at the same time.

1. Select a single image to synchronize by double-clicking on an image.

2. Click the Time Sync Button. The video will now playback in real time.

Clean Image

The DVR unit is capable of recording video using one of three different resolutions. When using the 720 x 480 resolution, two fields

are mixed. Because of the timing gap between the two fields, according to the standardized image rules, after image might occur to

high speed moving images. The Surveillix DVR unit allows the user to remove this by clicking the Clean Image Button.

DAYLIGHT SAVINGS TIME

The DVR automatically adjusts for Daylight Savings Time changes. When the hour “jumps forward” no video is lost because an hour is

skipped. However when the hour “falls back” there is a duplicated hour that under normal circumstances would be recorded over. The

Surveillix DVR actually records both hours and allows the user to select which hour to play if the need arises.

To access the ‘lost hour’:

1. From the Search screen, click the Calendar Button.

2. Select the date when Daylight Savings time ‘lost’ an hour. The Daylight Saving

option appears.

3. To play back the ‘lost hour’, select the Daylight Savings option.

4. Click OK to confirm the date and begin playing the video using standard search

features.

SAVE TO JPG OR AVI

The DVR unit can export single images in the Image file formats and save video clips in an .AVI format. Both .JPG and .AVI file

formats are the most commonly used graphical formats today. Virtually every computer offers some type of support for these file

formats which make them the most ideal formats to use.

JPG Optimized for compressing full-color or grayscale photographic images, .JPG images are 24-bit (16.7 million color) graphics.

Use .JPG to export a single image or frame.

AVI .AVI image data can be stored uncompressed, but it is typically compressed using a Windows-supplied or third party

compression and decompression module called a codec. .AVI is used to export a video clip.

1. From the Search screen, click the Save Button.

2. Select the Export Type: Image File (JPG) or AVI File

NOTE: Different image format types provide different file-sizes, quality

and compatibility

Image File

a. Select Quality - 50>100. When size is not an issue, set the

quality to 100.

AVI File

a. Enter the duration (seconds) to record. Although 100 is the

longest time displayed, a longer recording may be entered

manually.

b. Select a Compression Codec. Each codec provides different

levels of quality, compatibility and file-size.

c. Select Quality - 50>100. When size is not an issue, set quality to

100.

3. Click the Export Button to save file. The Cancel Button exits the

window without exporting file.

SINGLE CLIP BACKUP

Along with the Save option, a single camera backup option is also included with the Surveillix software. The single Camera or Clip

Backup allows the user to backup a single camera without having to backup multiple cameras at a given time. The Clip Backup option

gives the users the ability to choose a backup time frame, choose a specific camera, add memos, and even make a copy of the

Backup Viewer if needed.

1. From the Search screen, click the Save Button.

2. Select the drive from the file tree to save data to. (Hard disk drive,

removable drive, CD/DVD drive)

3. Select one camera from the list of

4. Define the Start and End time of the backup clip

5. Select the Include Viewer to include a copy of the proprietary Backup

Viewer Software to view the clip on virtually any windows machine

6. Click the Add Memo Button to include additional information

7. Click the Backup Button to start backup

NOTE: If backing up to a removable USB device click the Unplug or Eject

Hardware Button after backup is complete to safely remove the device.

PRINTING AN IMAGE

1. Using the Search screen to locate the desired frame. Double-click the image.

NOTE: Only one camera can be selected at a time for this function to work.

2. Click the Print Button. A Print Options window appears. Depending on the printer being used, there may be several printing

options available. Refer to the printer manual for more information.

3. Click the Print Button to print the selected images.

NOTE: The message “NO DEFAULT PRINTERS INSTALLED” will display if no printer is installed.

PERFORMING A BASIC SEARCH

There are several different types of searches that can be performed on the DVR unit. The most basic involves selecting the date, the

time, the camera, and clicking play.

1. Select a date using the calendar button in the Date Box.

2. Select a time by clicking the up and down arrows to the right of the time display.

3. Click OK.

4. Select one or more cameras.

5. Click Play. Video can be played forwards, backwards, or frame-by-frame.

INDEX SEARCH

Using the Index Search can greatly decrease the amount of time spent searching through saved video. The Index Search allows a

user to perform a search based on criterion such as Sensor, Motion and Instant Record events

Performing an Index Search

1. Click the Calendar Button on the Search Screen to select the date to search.

2. Click the Index Search Button. The Index Search Option Box will open.

3. Select a single camera or select the All Cameras Box.

4. Select the Select Time Box to define a specific period.

5. Select an event type to search (sensor, motion, instant record) or select the All Event option.

6. Click OK. There may be a delay while results are returned. Results will be displayed in a

column on the left side of the screen – Each line represents a segment of video. If no results

are found, “NO IMAGE FOUND” will appear in the column.

7. Once the results are displayed, double-click on any one to search through them.

8. Once the desired image is found, apply it to the Main Search by selecting the Close Button at

the bottom of the results column.

Index Search Results Display

Image Display Area Time Event Occurred

Event Recorded on Camera # Event Type:

M – Motion

S – Sensor

IR – Instant Record

PREVIEW SEARCH

Preview Search can be used in a number of circumstances to quickly find an exact moment where an event, such as a theft, occurred.

The Preview Search gives a 24 Hour visual overview of a single camera by separating a 24 hour period (1 day) into 24 images, one

image for each hour of the day. The search can then be further narrowed down into ten minute increments and one minute

increments by selecting one of the images displayed.

These example images show how the Preview Search functions.

The first screen that appears has 24 images displayed. Each image represents the first second of each hour. If there is no image

recorded during that period then nothing will be displayed.

When an hour is selected (by double clicking on the image), a new screen appears with 6 images. Each of these images represents a

10 minute segment of video within the selected hour.

Once a 10 minute segment is selected (by double-clicking on the image) the final screen appears which breaks down that 10 minute

segment into 1 minute increments (10 images).

1 2 3 45

1098

11 12 13 14 15

16 17

21 22

18 19 20

23 24

1 Minute Increments

1 Hour Increments

10 Minute Increments 1 Minute Increments

1 Hour 10 Minutes

1 Da

(

24 Hours

)

Performing a Preview Search

1. Select a single camera by either turning off all cameras but one or double-clicking a displayed image.

2. Select the Preview Search Button. 24 images display. If there is no recorded video during a portion of the day, “No Image” will

be displayed where the image should be.

3. Refine the search by double-clicking on an image to select it. 6 images display. If needed, return to the previous 24-image view

by right-clicking on an image.

4. Refine the search by double-clicking on an image to select it. 10 images display. If needed, return to the previous 6-image view

by right-clicking on an image.

5. Double-click an image to select the 1-minute segment of video to play. A single image displays. If needed, return to the previous

10-image view by right-clicking on an image.

6. Use the Play controls to play the video of the selected segment.

7. To exit out of the Preview search with the current image still selected, deselect the Preview Search Button.

GRAPHIC SEARCH

The Graphic Search option displays video in graph format.

Performing a Graphic Search

1. Select the Graphic Search Button on Search Screen Display

2. Click the calendar icon to select a day

3. Click on an area of the blue recording block. Only one camera can be displayed at a time.

4. Recorded video from the corresponding camera and time block will display above

5. Use the mouse or arrow buttons to move through recording blocks and view video

Cameras Recording Block

Hours 0-23 (24 hours)

OBJECT SEARCH

Object Search is a powerful search utility used to search a region on the video for any motion changes. Results are neatly displayed

and can be viewed quickly.

Performing an Object Search

1. Perform a Basic Search.

2. Select a single camera, either by turning off all cameras but one or by double-clicking a displayed image.

3. Click the Object Search Button on the Search Screen Display

4. Click and drag the mouse on the video display to define a motion region box. Resize by pulling on the small square boxes

located on the outer perimeter of the box.

5. Click the Start Search Button, the Object Search Filter

Window will open

6. Select an end date/time. One hour is the default setting.

7. Adjust the sensitivity if necessary.

8. Click the OK Button

9. Select a motion event from the search results list displayed

on the right

10. Click the Apply to Main Search Button to display the

selected image in the main Search Screen and to use play

controls

11. To start a new object search using the original image click

the Reload First Frame Button

12. To exit Object Search without selecting an image, click the

Cancel Button

SEARCH IN LIVE

The Search in Live feature allows users to review events immediately while monitoring live video. Pause, rewind, and resume live

video within seconds of an alarm event or suspicious activity.

1. Move the mouse cursor over the desired live video display on the Live Display Screen.

2. Press the Scroll Button on the mouse.

3. The Search in Live Controls will display at the bottom of the

image.

4. Use the controls to pause, rewind, move frame-by-frame or

resume playing as desired.

AUDIO PLAYBACK

Audio is played back at 48,000Hz. To play audio with the video:

5. Select a single camera by turning off all cameras but one using the Camera Select Buttons. The audio buttons will be

displayed.

6. Select a single audio channel to play. When an audio channel is selected, the Time Sync Button will be automatically selected.

7. Click Play.

NOTES:

PAN / TILT / ZOOM

This chapter includes the following information:

• Overview

• Setting up the PTZ

• Creating and Viewing a Preset Position

• Creating and Viewing a Preset Pattern

PAN / TILT / ZOOM OVERVIEW

The PTZ controls within the DVR unit allow for powerful control over the cameras. This can be extremely beneficial by increasing the

usefulness of the recorded video. Using the PTZ controls you can create custom preset configurations that can continuously sweep

across large areas.

SETTING UP A PTZ CAMERA

Setting up a PTZ Camera is simple. The DVR unit comes preassembled with an internal PTZ adapter. The cabling may be run up to

2,000 ft using 22 Gauge Twisted Pair.

It is important to understand how the PTZ connects to the DVR. The DVR outputs an RS-232 signal and converts in to an RS-422/485

signal which is then sent to the PTZ camera.

Attaching the PTZ Adapter

Refer to the Connections section of this manual for information on connecting the PTZ camera to the DVR

Enable the PTZ Settings

1. Inside the DVR PTZ Setup, select the PTZ camera using the Camera Channel drop down menu.

2. Enable the PTZ functions of the camera by placing a check in the Enable Pan/Tilt Checkbox.

3. Select the appropriate Protocol and set the PTZ Driver Address and Serial Port Settings (See Advanced PTZ Setup in the

chapter).

NOTE: The majority of major PTZ manufacture protocols are included in this software. Refer to the Supported PTZ Protocols list in

this manual.

4. Click Apply and Exit Setup.

5. From the Main Display Screen select the PTZ Button (See the chapter on DVR Basics) The PTZ Controller will open.

6. Select the PTZ camera to control by clicking on its video on the main display screen. The camera number will appear inside the

PTZ controls.

7. Using the PTZ controls, move the PTZ around.

ADVANCED PTZ SETUP

NOTE: Preset and Tour options may vary depending on the camera

Creating and Viewing Preset Positions

A Preset Position is a user-defined location where the camera can be pointed, zoomed in, and focused. Preset positions can be

defined and labeled if the camera supports this.

Creating a Preset

1. Inside Setup, select the PTZ setup option and select the camera wish to edit.

2. If the camera is already selected click the Open PTZ Controller Button

3. Move the selected camera to the desired position using the Pan/Tilt/Zoom/Focus controls.

4. In the Preset & Tour Detail section choose a Preset # (1-10) using

the drop down menu or the Right and Left Arrow Buttons and click

Select.

NOTE: Preset positions can also be created using the advanced buttons on the PTZ graphical controller.

Viewing a Preset

1. From the Main Display Screen select the PTZ camera by clicking on it.

2. Using the keyboard click the number keys corresponding with the Preset Positions. The Camera will move to the saved Preset.

djust Speed Settings

PTZ signal type

Connection Settings

PTZ Address Settings

Some protocols support software address settings.

The RX Addresses and ID settings are compatible with a particular

line of receivers that support 2 ID addresses

The PT Driver Address is associated with the PTZ ID address set on

the camera. The addresses must match for the DVR to communicate

with the proper PTZ camera. This is especially important when a large

number of PTZ cameras are connected to the DVR.

ACCESSING PTZ MENUS

Some protocols support the ability to access the

Internal PTZ Onscreen Menu

Since every PTZ camera is different, the functions of

these options can vary slightly.

The Surveillix DVR provides an easy way to access

the cameras options. For explanations of what those

options are please refer to the manual that came with

the camera

NOTE: Use the arrow buttons on the PTZ controller

move through the PTZ Menu options and/or highlight

options.

Open PTZ Camera Menu

Arrow Buttons

Select Item on Menu

Close PTZ Camera Menu

CONTROLLING A PTZ CAMERA

The Surveillix DVRs provide control for a PAN/TILT camera in two different ways.

• The first method is to use the Graphical PTZ Controller that appears when the PTZ Button is clicked on the main screen.

• The second method is to use the mouse to control the camera directly from the live video display.

Using the Graphical PTZ Controller

• Use the Arrow Buttons to control the direction of

the PTZ camera

• To select a new camera, click the video display of

a different camera on the Main Screen Display.

NOTE: Eight directions are available only for select

protocols. Only four of the PTZ Control buttons work for

all protocols (UP, DOWN, LEFT, RIGHT).

Using the On-Screen Compass

1. Click the Setup Button on the main screen

2. Click PTZ Setup

3. Select the On Screen Compass Box to enable the feature

4. Click the Apply Button

5. Click the Exit Button to return to the main screen

6. Click the PTZ Button

7. Control the PTZ by dragging the mouse on the screen in the

desired direction. A green line will appear to show the direction

the PTZ will move. The shorter the line the less the PTZ will

move. The longer the line the more the PTZ will travel in the

specified direction.

Activate Corresponding

Preset Position

Displays Current

Camera

Arrow Buttons

UNDERSTANDING TOURS

Travel Speed The speed between one Preset position to the next

Dwell Time The length of time (in seconds) that a PTZ Tour displays a Preset Position.

Setting: Start Pos / End Pos Define a Mimic Tour. The Start Position Button begins the ‘recording’ process. The Stop Position

Button ends it.

Pan Swing / Tilt Swing This option enables the Horizontal (Pan) or Vertical (Tilt) ‘Guard Tours’.

Run / Stop Runs the selected Pan or Tilt Tour.

PTZ Tour Schedule

Create PTZ Tour Schedule

1. Click the Setup Button on the Main Screen

2. Click the PTZ Setup Button

3. Click the Tour Schedule Button to open the PTZ Tour Schedule Window

4. In Single Select Mode select one day of the week to create a schedule for or toggle to Multi Select Mode to select multiple days

with the same schedule

5. Click and drag the mouse cursor to select blocks of time (hours 0-24) and corresponding cameras

6. Click the Select Button

7. When finished click the OK Button to save changes and close the window

Cameras

Hours 0-23 (24 hours)

NOTES:

BACKING UP VIDEO DATA

This chapter includes the following information:

• Overview

• Saving Video to a DVD-R

• Saving Video from a Single Camera

• Scheduling Regular Video Backup

BACKUP OVERVIEW

The DVR can easily backup important video data to an internal or external media location. The most commonly used forms of this are

CD-R/RWs, External USB or FireWire Hard Drives, and Network Drives. Every DVR unit comes standard equipped with a DVD±RW

drive, USB port, and Network Adapter.

The DVR is capable of performing a backup to multiple DVDs when the file sizes exceed the capacity of a single disk. You may also

specify multiple locations for backup as well as the order they are recorded to.

The DVR backs up video data using a proprietary compression format that can only be read by the DVR Backup Viewer Software.

This ensures the integrity of the data.

Throughout the backup process the DVR will continue recording without interruption. This is the result of the tremendous multiplexing

power of the DVR unit which allows it to perform virtually all functions without disrupting the recording process.

NERO® EXPRESS

The DVR unit uses Windows® XP® Embedded running Nero® Express 7.0 to write data to the DVD±RW Drive. This solution allows

the DVR software to read and write data to the DVD-ROM Drive without the requirement of formatting the disk first.

CAUTION: Although many features are available within Nero, it is highly recommended that you do NOT

use any features other than those necessary for the standard backup of video data as outlined in this

section, loss of information or software instability may result.

BACKUP CENTER OVERVIEW

The Backup Center allows you to back up recorded video data from multiple dates and times to one or more locations including the

DVD-ROM drive, Network Storage Locations, and External Hard Drives.

General Backup Screen

The General Backup Screen is used for performing bulk backup of video recorded by all cameras for a selected period or periods to a

specified storage location.

Hour / Minutes Recording data displays in hourly (24 horizontal columns) and 10 minute (6 vertical cells) segments.

Green cells indicate time with recorded video. Red cells indicate time selected for backup.

Backup Status Displays the size of all video currently selected for backup, the available size of the media currently

selected for backup to, and the dates and times of video currently selected for backup.

Performing a General Backup

1. Click the Backup Button on the Main Display Screen.

2. Select the date or dates to back up video from using the calendar. Dates highlighted in blue contain recorded data.

3. Select the blocks of time to back up using the Hour/Minute Menu. Blocks of time with recorded video are highlighted in green.

Blocks of time selected for backup are highlighted in red.

4. Select the drive or drives to save the backup video to using the Select Backup Media Menu, Network Drive Button, or Browse

Button. When selecting the DVD±RW Drive you must specify the number of CD/DVDs to use for backup.

5. Set the backup order using the Backup Order Button.

6. Select the Include Viewer Checkbox to include the Backup Viewer Application.

7. Click the Start Backup Button to begin the backup process. A progress bar will be displayed in the lower right corner of the main

screen.

Calenda

Display all Hard Drives Select Additional Drive/Folder

Select Remote Network Location

Define Drive Priority

Clip Backup Screen

The Clip Screen is used for backing up video recorded by individual cameras for a selected period of time to a specified storage

location

Performing a Clip Backup

1. Click the Backup Button on the Main Display Screen.

2. Click the Clip Backup Tab at the top of the Backup Center Screen.

3. Set the Backup Time and End Time of the video to backup in the Time Setup Box.

4. Select the Cameras to back up in the Channel Selection Box.

5. Select the Backup Drive to save the backup video to.

6. Check the Include Viewer Checkbox to include the Backup Viewer Application.

7. Enter pertinent clip information into the Clip Information section in the Description Box.

8. Click the Start Backup Button to begin the backup process. A progress bar will be displayed in the lower right corner of the main

screen.

Scheduled Backup Screen

The Scheduled Screen is used for backing up video recorded by all cameras at a regular interval.

Performing a Scheduled Backup

1. Click the Backup Button on the Main Display Screen.

2. Click the Schedule Tab at the top of the Backup Center Screen.

3. Set the Backup Time to perform the backup.

4. Set the Repeat Backup Time to specify the number of hours between backup procedures (between 1 and 24 hours).

5. Select the Backup Drive to save the backup video to using the Select Backup Media Menu or the Network Drive Button. To save

to a local drive or partition you must first rename the location “Backup”

6. Check the Overwrite on Disk Full checkbox to overwrite previous scheduled backups when the disk becomes full.

7. Click the Save Backup Setting Button to save the current backup setting and return to the Main Display Screen.

Specifying Scheduled Backup Drives

In order to use the Scheduled Backup feature one or more storage drives or partitions connected to the DVR must be labeled as a

backup drive.

1. Exit and restart in Windows mode.

2. Double click the My Computer icon on the DVRs desktop. A file menu will be

displayed.

3. Right click on the drive to specify as a backup drive for Scheduled Backup

and select the Rename option. Rename the drive to ‘Backup’. Repeat this

process for all drives to use for Scheduled Backup. To remove a drive from

use for Scheduled Backup, change its name to something besides ‘Backup".

4. Restart the application and return to the Schedule Tab in the Backup Center

Window.

NOTES:

LAN / ISDN / PSTN CONNECTIONS

This chapter includes the following information:

• Overview

• Configuring TCP/IP Settings

• Connecting to a LAN

LAN OVERVIEW

The DVR unit can easily be connected to a Local Area Network (LAN) and uses Microsoft’s® powerful and secure Windows® XP

Embedded operating system. This allows for easy and well-documented instructions on setting up LAN connections no matter what

type of LAN you want to use.

A LAN is a group of computers and other devices dispersed over a relatively limited area and connected by a communications link that

allows one device to interact with any other on the network.

Examples of LAN connections include Ethernet, Token Ring, cable modems, DSL, FDDI, IP over ATM, IrDA (Infrared), wireless, and

ATM-emulated LANs. Emulated LANs are based on virtual adapter drivers such as the LAN Emulation Protocol.

There are many reasons why using Microsoft® Windows® XP Embedded is superior to other platforms when running on a LAN. The

number one reason is security. Windows XP Embedded is based on NT technology, which, historically has boasted the most reliable

and secure Operating System in the world. Running the DVR on a secure network is important to prevent unwanted users from

gaining access to confidential information. Unwanted users can compromise the integrity of the confidential data being stored and

viewed, and in extreme circumstances can cause irreparable damage to the network.

Since connecting the DVR unit to a network can be extremely complex (depending on the network), this Surveillix DVR manual will

cover only the basics. It is suggested that the administrator consult a Vendor or IT Administrator before attempting to create or

connect to a LAN.

CONNECTING TO A LAN USING TCP/IP

The networking options of the DVR unit can create and edit all Network settings available on Windows XP Embedded. The DVR unit

comes equipped with a 10/100 Network Interface Card (NIC). This card uses a standard RJ-45 connector.

The DVR unit comes configured in DHCP Mode. The DVR will automatically receive an IP address is your Network assigns DHCP.

To configure a static IP address, refer to the instructions below.

Configuring TCP/IP Settings

1. Exit and restart in Windows mode.

2. Right-click on the My Network Places icon located on the desktop and select Properties. The Network Connections window

opens.

3. Right-click Local Area Connections and select Properties. The Local Area Connection Properties window opens.

4. Select the Internet Protocol (TCP/IP) by clicking on it once. Once it is highlighted, select the Properties Button. The Internet

Protocol (TCP/IP) Properties window opens.

5. Select Use the Following IP Address option. Enter the IP Address and Subnet mask appropriate for the network. It is

recommended to contact the Network Administrator for appropriate IP settings.

Example: a. Common IP addresses are 10.0.0.25

b. Common Subnet masks are 255.255.255.0

NOTE: In order to connect to the DVR unit through a remote LAN connection, a static IP address must be assigned. If the network

assigns the IP address automatically (DHCP), contact the Network Administrator for help assigning a static IP address.

6. If the network requires you to specify the DNS information, enter it now by selecting the appropriate DNS options.

7. When finished configuring the TCP/IP settings close the Internet Protocol (TCP/IP) Properties window by clicking the OK Button.

8. Close the Local Area Connection Properties window by clicking the OK Button.

9. It may be required to restart Windows for the changes to take effect. Start > Shutdown > Restart.

NOTES:

EVENT SENTRY

This chapter includes the following information:

• Overview

• Setup Event Sentry

OVERVIEW

Event Sentry is designed to allow the user to monitor drive status in DVRs utilizing an internal RAID 5 array. This utility allows users

to be notified via email in the event of a drive failure.

SETUP EVENT SENTRY

1. Double click the Event Sentry Management icon on the desktop to launch the software.

2. The Setup Wizard will display the first time to explain features of the software. Read the displayed tips.

3. Click Next on each window; on the last window click Finish.

4. Select No More Tips Please! In the Tips and Tricks Window

5. Click Close.

6. The main page of the Event Sentry Management consol will display

Add Email Notification Filters

1. Find and expand Email Notification in the Left Panel. My

Computer > Packages > Filter Packages > Email

Notification

2. Right click Email Critical Events and select Delete

3. Click Yes to confirm

4. Right click Email Notification and select Add Filter

5. Name the filter IAANTmon:7

6. Click the IAANTmon:7 filter in the left panel. The filter

options will display in the right panel.

7. Select IAANTmon from the Event Source Drop Down

8. Type 7 in the Event ID field

9. Repeat the steps above to add two more filters:

IAANTmon:4 and IAANTmon:3

NOTE: The properties for each filter will remain the same except

the Event ID field, which corresponds to the filter name.

10. After all three filters are added save the settings. File >

Save

11. Exit the Event Sentry Management Software. File > Exit

12. Double Click the Surveillix DVR icon on the desktop to

restart the DVR software.

13. The Event Sentry will run in the background and monitor

the RAID array.

NOTES:

WEB VIEWER

This chapter includes the following information:

• Overview

• Configuring the Web Viewer

100

WEB VIEWER OVERVIEW

The DVR unit allows you to access video using Microsoft® Internet Explorer® Browser 6.

Highlights:

View Live Video from most computers

Username and Password protected

Easy to use graphical interface

Basics:

75 users can access the Web DVR simultaneously. The Web Viewer is an easy, secure way to view live video from virtually any

computer with an internet connection using Microsoft Internet Explorer.

In order to log in to the DVR server, a user account must be made for the user. This ensures that only authorized personnel are

allowed to log in. In addition, each user can be assigned different privileges that allow them or deny them access to different

functions. For example, a user can be granted access to only view cameras 4, 8 and 16.

Activate Commands

Screen Division Buttons

Enable/Disable Camera Display

101

Configuring the Server for Remote Connection

1. Enter Setup on the DVR unit.

2. Click the Network Setup Button

3. Uncheck the Disable Remote Control option. You should now be allowed to adjust port settings if necessary.

NOTE: If you are using a Firewall, it may be necessary to adjust the port settings on both the DVR and the Firewall. Contact the

Network Administrator for more information.

4. Click OK.

5. Make sure a User account is created. Without a user account, the Administrator account must be used.

6. The DVR server is now ready to receive incoming connections.

Connecting to a DVR Using Web Viewer

1. Open Microsoft® Internet Explorer® 6

2. Enter the IP address of the DVR into the Address Bar.

3. When attempting this for the first time on a Computer a window will open and you will be asked to accept an Active X installation.

Select Yes to this.

NOTE: If you receive a message saying Internet Explorer® security settings do not allow you to download Active X components then

you will need to adjust the browser security settings. One way to do this is to add the IP address of the DVR to the trusted sites list

inside Internet Explorer® settings. Contact the System administrator for additional help with adjusting Internet Explorer® settings.

4. When the Web Viewer finishes loading, select one or more cameras (or select a screen division button).

5. Click GO!

6. A login window will appear. Enter the Username and Password of an authorized user.

7. The cameras will now be displayed.

Closing the Web Viewer

1. To exit the Web Viewer close Internet Explorer®.

102

NOTES:

103

INCLUDED SOFTWARE SETUP

This chapter includes the following information:

• Emergency Agent Overview

• Remote Software Overview

• Digital Verifier

• Backup Viewer

• SCS Multi Site Software Overview

104

EMERGENCY AGENT OVERVIEW

The Emergency Agent software is a utility that streams video across a Local Area Network to a Client PC when an alarm is detected

on the DVR unit. The video that streams across can be stopped, played forwards and backwards, in slow motion or real speed.

The utility is loaded at startup and placed in the taskbar. It constantly monitors for a signal from the DVR unit. When an alarm signal is

detected the Emergency Agent Image Viewer window opens and starts playing the video from the camera associated to the alarm.

Configuring the DVR

To enable the Emergency Agent on the DVR follow these steps:

1. Enter Setup and confirm you are in the Camera Setup Menu.

2. Select a camera and then associate sensor(s) to that camera using the Sensor Connection Boxes.

3. Click the Network Setup Button and make sure that Disable Remote Control is not checked.

NOTE: The Emergency Agent uses one port to transfer the data through (the Emergency Port). The port can be adjusted inside the

Network Setting Menu if necessary. It is recommended that the default setting should be used unless the port must be changed.

4. Click the Schedule Setup Button. Enter the IP Address of the computer

running the Emergency agent software.

5. Click the box next to the IP Address to enable it.

6. Select the Sensor Radio Button.

7. Create a schedule for the appropriate sensor

8. Click Apply.

Configuring the Client PC

All configuration takes place in the Emergency Agent Window on the Client PC for descriptions and locations of the buttons and

features of the Emergency Agent Window refer to the Emergency Agent Window section later in this chapter.

1. Open the Emergency Agent window on the Client PC - Start >All Programs > Surveillix > Emergency Agent > Emergency Agent

2. Right Click in the DVR List and select New. Enter the DVR Code,

DVR Name, and IP Address of the DVR to connect to in the Site Edit

window that opens. Click OK

3. Click the Options Menu and select Setup.

4. Confirm that the Network Port in the Setup Window is set to the same

number as the Emergency Port in Network Settings on the DVR. If

the numbers are different adjust the Network Port on the client PC to

match the DVR.

5. Click the OK Button

6. Restart the Client PC

105

Setup Window

Network Port Indicates the port which the Emergency

Agent uses to listen for incoming events.

This number should be changed to the same

number as is set in the Emergency Port in

Network Settings on the DVR.

Save Directory Sets the location that recorded video footage

is saved to.

Notice Options Configuration settings for activating an

audible indicator or popup window when the

Emergency Agent receives an event.

Emergency Agent Window

Filter Event List

1. Select a DVR from the DVR Drop Down Menu in the Filter Options section.

2. Select the Date to include.

3. Select the type of Event(s) to include.

4. Select the event status type (Read, Unread, All) from the Read Drop Down Menu.

5. Click the Filter Button to display filtered event listings.

DVR List

Video Display

Zoom Thumbnails

Event List

Memo Text Box

Event Type

Event Status

106

Search Alarm Window

Export Quality It may be necessary to reduce the overall size of an .AVI file; for example, to email to someone.

.AVI file sizes can be reduced by reducing the image quality. However, reducing the image quality

causes the .AVI video to appear more pixilated. When size is not an issue, setting quality to 100 is

highly recommended.

Digital Signature Adds a digital signature to the exported .JPG image for use with the Digital Signature Verifier to

verify integrity of exported images and prevent tampering.

View Recorded Video

1. Double click an event listing to open the Search Alarm Window.

2. Use the play controls to locate the desired video.

3. Select the Continue Playing Box to watch all recorded events. When not selected, playback stops at the end of the alarm event.

4. Select the Same Camera Box to watch all events recorded by a single camera.

5. Click the Apply Button after making any changes.

Export Video

1. Double click an event listing to open the Search Alarm Window.

2. Use the play controls to locate the desired video.

3. Click the Rewind Button to return to the beginning or desired spot in the video.

4. Click the Stop Button.

5. Select the Export Type – JPG or AVI.

Save JPG:

a. Select the Digital Signature Box to embed a digital signature in a JPG file.

b. Click the Export Button.

Save AVI

a. Reduce Export Quality only if necessary to reduce the size of the file.

b. Click the Export Button.

Play Controls

Video Display

Alarm Event Information

Go to Next Event

Go to Previous Event

107

REMOTE SOFTWARE OVERVIEW

The DVR unit was specifically designed to be fully operated and maintained remotely. It connects using the standard TCP/IP protocol

thorough connection types such as DSL, Cable Mode, T1, ISDN, 56K Modem, LAN, and more. The Surveillix Remote software allows

you to view live video, search through archived video, export images and video clips and have virtually full Setup control.

Highlights:

Search archived video

View live video

Export images and video clips

Control relay outputs

Setup administration

Basics:

The DVR can have up to 5 simultaneous remote connections. Each user can perform functions on the DVR unit and will not affect the

other users. The only exceptions to this are accessing Setup and controlling a PTZ camera. Only one user is allowed to access setup

or control a PTZ camera at any given time. The pictures per second passed to the Remote Client vary greatly depending on the

connection type and speed.

In order to log in to the DVR server, a user account must be made for the user. This ensures that only authorized personnel are

allowed to log in. In addition, each user can be assigned different privileges that allow them or deny them access to different

functions. For example, a user can be denied Searching and Setup privileges and only granted access to view cameras 4, 8 and 16.

It is highly recommended that users not be granted Setup privileges since this can pose a security risk.

Only properly authorized Administrators should have access to Setup.

The Remote software operates virtually the same way as the DVR itself. The appearance of it matches the DVR almost identically;

however, there are a few minor differences. Some search features are not available (such as the Index and Object Searches) as well

as some Setup options.

108

Remote Client Minimum Requirements

Intel® Pentium® IV 1.4 Ghz or equivalent

512MB System Memory

DirectX 9 or higher

32 MB Video Card

Internet or LAN Connection (56K, DSL, Cable Modem, T1, ISDN, etc.)

TCP/IP installed

Microsoft® Windows® 2000 or XP Operating System

1024 x 768 display resolution

16 Bit color depth or better

Remote Client Recommended Requirements

Intel® Pentium® IV 2.4+ or equivalent

512MB System Memory

DirectX 9 or higher

Compatible video card (ATI Preferable)

Internet or LAN Connection (DSL, Cable Modem, T1, ISDN, etc.)

TCP/IP installed

Microsoft® Windows® 2000 or XP Operating System

1024 x 768 display resolution

32 Bit color depth or better

Remote Software Setup

Installing Remote Software

1. On the client computer, insert the Surveillix Software CD into the CD-ROM. The CD should play automatically.

2. When prompted, select the Install Remote Software option. Follow the installation instructions carefully.

3. When the software finishes installing, close any open installation windows.

109

Create a New Remote Connection

1. Select Start > Programs > Surveillix > Remote > Surveillix Remote Center. The Surveillix Remote Software opens and the Local

Connection Window opens.

2. Click New to open the Site Info window.

3. Select the Site Type and enter a Site Name. The Site Name will be the name displayed inside the connection box to help

identify the unit.

4. Enter the IP Address of the DVR server. By default the DVR unit is set to connect using DHCP.

5. Enter the Center Port. This setting is specified on the server.

6. Click OK.

7. Click on the newly created connection and enter the login username and password. (case sensitive)

8. Click Connect.

DVR Site List

Selected Site Information

Import/Export saved configurations

110

Configuring the DVR

In order to access the DVR unit remotely, the DVR Server must be setup to allow remote connections.

Time Out Value Specifies a value (in seconds) to wait for a signal

from the Surveillix Remote Client. If a signal is not

received by that time, the connection is dropped.

Center Port Used to transfer the connection data.

Image Port Used to transfer the image data.

Search Port Used to transfer the search data.

Configuring the Server for Remote Connection

1. Enter Setup on the DVR unit.

2. Click the Network Setup Button to open the Network Menu.

3. Uncheck the Disable Remote Control option. You should now be allowed to adjust port settings if necessary.

NOTE: If you are using a Firewall, it may be necessary to adjust the port settings on both the DVR and the Firewall. Contact the

Network Administrator for more information.

4. Click OK.

5. Make sure a User account is created. Without a user account, the Administrator account must be used.

6. The DVR server is now ready to receive incoming connections.

Access Remote Connection

1. Open the Remote Software.

2. Click on the icon of the server as defined previously.

3. Enter the user name and password of an authorized remote user as defined in Network > Client Setup > User Account on the E-

Series system.

NOTE: User Name and Password are both case sensitive.

4. Click the Connect Button.

111

DIGITAL VERIFIER OVERVIEW

.JPG images and .AVI video files that are exported from the Digital Video Recorder are automatically embedded with a digital

signature. Digital Signatures are a way to verify the authenticity of the images to ensure that they have not been tampered with or

edited in any way. Included on the Software Installation DVD supplied with the DVR unit is the Digital Signature Verification program.

This program can be installed on any computer and loads an image in question.

Installing the Digital Verifier

1. Insert the Software Installation CD into the CD-ROM. (Do not install on the DVR unit.)

2. Select the Digital Verifier option to begin installation. When the Welcome screen appears, click Next.

3. When the Setup Complete window appears click Finish. Installation is complete.

Using the Digital Verifier

1. Open the Digital Verification program by selecting Start > Programs > Surveillix > Digital Verifier > Digital Signature Verifier.

2. Click the Browse Button to load the .JPG image.

3. Enter the Site Code of the DVR unit that the image was

originally extracted from. (The Site Code is specified in the

Site Information Setup Menu)

4. Click the Verify Button to continue or Close to close the

window without verifying.

If the image has not been tampered with, a blue square will

appear around the image with the message “Original image file.”

If the image has been tampered with, a red square will appear

around the image with the message “Entire image changed or

wrong SITE CODE.”

112

BACKUP VIEWER OVERVIEW

The Backup Viewer allows you to play back the exported video in its proprietary format. Video saved in this format is extremely

difficult to tamper with and therefore is the ideal solution when law enforcement and the legal department are involved.

This video cannot be read by any other viewer.

The Backup Viewer operates essentially like the Search portion of the DVR software.

For detailed explanations of these functions, refer to the chapter on Search Options in this manual.

Installing Backup Viewer

1. Insert the Software Installation DVD into the DVD-ROM.

(Do not install on the DVR unit.)

2. Select the Backup Viewer option to begin installation.

When the Welcome screen opens, click Next.

3. Read the License Agreement and select the appropriate radio button to accept the terms of the license agreement.

Click Next.

4. Select Yes to install the POS component or Select No for a basic install.

Click Next.

NOTE: The POS component is only necessary when connecting to a server running the POS Upgrade.

5. When the Choose Destination Location Window opens click Next.

This will install Backup Viewer in the default destination folder.

6. Select the shortcuts to install, or uncheck all boxes for no shortcuts.

Click Next.

7. When the InstallShield Wizard Complete window appears click Finish.

Setup is now complete.

113

Loading Video from DVD or Hard Drive

1. Open the Backup Viewer program: Start > Programs >

Surveillix > Backup Viewer > Backup Viewer.

2. Click the Open Button. The Total Backup Search

Window will open.

3. For DVD-ROM data, select the appropriate DVD-ROM

drive letter from the Backup Media Box.

For hard drive data, select either an attached hard drive

from the Backup Media Box or select the Open Folder

Icon to browse to a specific directory.

Once selected, available video data will be displayed in

the Choose Start Hour Box.

4. Click on the desired time to select it.

5. Click OK.

The video will now load into the Backup Viewer.

114

SCS OVERVIEW

SCS software is Network DVR Management Software; a powerful utility that allows 100 or more DVR units to be controlled using one

computer. This software allows you to view live video, search saved video, edit and configure setup on each DVR, and import maps

of buildings and other locations.

The SCS software was specifically designed as an enterprise software solution.

Highlights:

View Live Video from most computers

Username and Password protected

Easy to use graphical interface

Basics:

In order to log in to the DVR server, a user account must be made for each user. This ensures that only authorized personnel are

allowed to log in. In addition, each user can be assigned different privileges that allow them or deny them access to different

functions.

Configuring the Server for Remote Connection

1. Enter Setup on the DVR unit.

2. Click the Network Setup Button.

3. Uncheck the Disable Remote Control option. You should now be allowed to adjust port settings if necessary.

NOTE: If you are using a Firewall, it may be necessary to adjust the port settings on both the DVR and the Firewall. Contact the

Network Administrator for more information.

4. Click OK.

5. Make sure a User account is created. Without a user account, the Administrator account must be used.

6. The DVR server is now ready to receive incoming connections.

Connecting to an DVR

1. Refer to the Setup section of the SCS Manual for information on using the SCS Software. The SCS Manual can be found on the

Software CD.

115

NOTES:

116

117

APPENDIX: SPECIFICATIONS

118

119

DVR SPECIFICATIONS

8 16

CPU Intel® Celeron 3.2+ GHz CPU

Storage (Hard Drive) 250 GB Standard / Virtually Unlimited Storage Potential

Storage MAX Up to 4 HDD with DVD±RW

Operating System Microsoft® Windows® XP Embedded

NTSC Max 480 FPS

Viewing Rate

PAL Max 480 FPS

NTSC 60 PPS – Max 60 PPS / 120 PPS – Max 120 PPS / 240 PPS – Max 240 FPS / 480 PPS – Max 480 PPS

Recording Rate

PAL 60 PPS – Max 50 PPS / 120 PPS – Max 100 PPS / 240 PPS – Max 200 FPS / 480 PPS – Max 400 PPS

Digital Control Output 8 16

Sensor Input 8 16

NTSC 640x480 / 620x240 / 320x240

Resolution

(60 PPS, 120 PPS) PAL 640x576 / 640x288 / 320x288

NTSC 720x480 / 720x240 / 350x240

Resolution

(240 PPS, 480 PPS) PAL 720x576 / 720x288 / 360x288

Image Compression MJPEG

360x240 – 3~5k

720x240 – 4~8k

Average File Size

720x480 – 7~12k

Video Inputs 8CH (BNC) 16CH (BNC)

Looping Outputs 8CH (BNC) – Each can be terminated (75Ω) 16CH (BNC) – Each can be terminated (75Ω)

Composite Outputs RCA

Video Outputs SVGA

Max PPS Per Channel 30 Pictures Per Second (PPS) – NTSC / 25 Pictures Per Second (PPS) - PAL

Motion Detection Up to 5 Regions Per Channel / Adjustable Sensitivity

Remote Operation Full Remote Control Through PSTN, ISDN, ADSL, LAN, and TCP/IP

Remote Software Compatible with Microsoft Windows 2000,XP

PAN / TILT / ZOOM Built In RS-422/RS-485 Interface

Recording Mode Continuous, Motion Detection, Sensor, Scheduled Recording

Backup USB, DVD±RW

Digital Signature Supports Digital Signature Verification

Emergency Agent Transmitted through TCP/IP – SCS

120

NOTES:

121

EVR SPECIFICATIONS

8 16 32

CPU Intel® 3.2+ GHz CPU

Storage (Hard Drive) 250 GB Standard / Virtually Unlimited Storage Potential

Storage MAX Up to 8 HDD with DVD±RW

Operating System Microsoft® Windows® XP Embedded

NTSC Max 480 FPS

Viewing Rate

PAL Max 480 FPS

NTSC 120 PPS – Max 120 PPS / 240 PPS – Max 240 FPS / 480 PPS – Max 480 PPS

Recording Rate

PAL 120 PPS – Max 100 PPS / 240 PPS – Max 200 FPS / 480 PPS – Max 400 PPS

Digital Control Output 8 16 16

Sensor Input 8 16 16

NTSC 720x480 / 720x240 / 350x240

Resolution

PAL 720x576 / 720x288 / 360x288

Image Compression MJPEG

360x240 – 3~5k

720x240 – 4~8k

Average File Size

720x480 – 7~12k

Video Inputs 8 CH (BNC) 16 CH (BNC) 32 CH (BNC)

Looping Outputs 8 CH (BNC) 16 CH (BNC) 32 CH (BNC)

Composite Outputs RCA

Video Outputs S-Video, SVGA

Max PPS Per Channel 30 Pictures Per Second (PPS) – NTSC / 25 Pictures Per Second (PPS) - PAL

Motion Detection Up to 5 Regions Per Channel / Adjustable Sensitivity

Remote Operation Full Remote Control Through PSTN, ISDN, ADSL, LAN, and TCP/IP

Remote Software Compatible with Microsoft Windows 2000,XP

PAN / TILT / ZOOM Built In RS-485 Interface

Recording Mode Continuous, Motion Detection, Sensor, Scheduled Recording

Backup USB, DVD±RW

Digital Signature Supports Digital Signature Verification

Emergency Agent Transmitted through TCP/IP – SCS

122

NOTES:

123

HVR SPECIFICATIONS

8 16 32

CPU Intel® Dual Core 3.4Ghz CPU

Storage (Hard Drive) 250 GB Standard / Virtually Unlimited Storage Potential

Storage MAX Up to 8 HDD with DVD±RW

Operating System Microsoft® Windows® XP Embedded

NTSC Max 480 FPS

Viewing Rate

PAL Max 480 FPS

NTSC x240 – Max 240 PPS / x480 – Max 480 PPS

PAL x240 – Max 200 PPS / x480 – Max 400 PPS

Recording Rate

IP cameras Dependant on Network Video Device Encoding Rate

Digital Control Output 8 16 16

Sensor Input 8 16 16

NTSC 720x480 / 720x240 / 350x240

PAL 720x576 / 720x288 / 360x288

Resolution

IP cameras Recording resolutions dependant upon the resolutions the Network Camera supports

Image Compression MJPEG

360x240 – 3~5k

720x240 – 4~8k

Average File Size

720x480 – 7~12k

Video Inputs 8 CH (BNC) 16 CH (BNC) 32 CH (BNC)

Looping Outputs 8 CH (BNC) 16 CH (BNC) 32 CH (BNC)

Composite Outputs RCA

Video Outputs S-Video, SVGA

Max PPS Per Channel 30 Pictures Per Second (PPS) – NTSC / 25 Pictures Per Second (PPS) - PAL

Motion Detection Up to 5 Regions Per Channel / Adjustable Sensitivity

Remote Operation Full Remote Control Through PSTN, ISDN, ADSL, LAN, and TCP/IP

Remote Software Compatible with Microsoft Windows 2000,XP

PAN / TILT / ZOOM Built In RS-485 Interface

Recording Mode Continuous, Motion Detection, Sensor, Scheduled Recording

Backup USB, DVD±RW

Digital Signature Supports Digital Signature Verification

Emergency Agent Transmitted through TCP/IP – SCS

Toshiba Survelillix Hvr16 X Users Manual 28099AA_Toshiba Surveillix EVR DVR HVR Operations

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