Toshiba Tocf1026 Users Manual

2014-12-13

: Toshiba Toshiba-Tocf1026-Users-Manual-128804 toshiba-tocf1026-users-manual-128804 toshiba pdf

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Page 1 of 6
ToCF#1026
TOSHIBA DVD CLASS ACTION SETTLEMENT CLAIM FORM INSTRUCTIONS
THE DEADLINE FOR FILING A CLAIM FORM IS: MAY 1, 2005
1. IT IS IMPORTANT TO READ AND FOLLOW THESE INSTRUCTIONS CAREFULLY. FAILURE TO FOLLOW THE
INSTRUCTIONS COULD RESULT IN LOSING BENEFITS TO WHICH YOU WOULD OTHERWISE BE ENTITLED.
PLEASE REVIEW THE CLASS NOTICE FOR DEFINITIONS OF CERTAIN TERMS USED IN THIS FORM.
2. IF YOU DO NOT RETURN A COMPLETED CLAIM FORM POSTMARKED BY MAY 1, 2005 YOUR CLAIM WILL
BE REJECTED AND YOU WILL HAVE WAIVED ALL RIGHTS TO RECEIVE ANY OF THE SETTLEMENT
BENEFITS.
3. YOU MAY FILE ONLY ONE CLAIM FORM AND RECEIVE ONLY ONE SETTLEMENT REMEDY FOR EACH
TOSHIBA DVD PLAYER (THE “TOSHIBA DVD PLAYER AT ISSUE”).
4. IF YOU HAVE MORE THAN ONE TOSHIBA DVD PLAYER FOR WHICH YOU ARE SUBMITTING A CLAIM, YOU
MUST USE A SEPARATE CLAIM FORM FOR EACH PLAYER.
5. YOU MAY OBTAIN ADDITIONAL CLAIM FORMS BY CALLING 1-800-210-5874, OR BY DOWNLOADING FORMS
AT WWW.DVDNOTICE.COM, OR BY MAKING A WRITTEN REQUEST FOR A CLAIM FORM TO THE CLAIMS
ADMINISTRATOR AT:
DVD Player Claims Administrator
c/o The Notice Company
P.O. Box 778
Hingham, MA 02043
6. YOU MUST ANSWER EACH OF THE QUESTIONS IN SECTIONS A TO D AND IN EITHER SECTION E, F, OR G,
AND PROVIDE THE NECESSARY DOCUMENTATION REQUIRED FOR YOUR SELECTED SETTLEMENT
REMEDY. FAILURE TO COMPLETE THE RELEVANT SECTIONS AND PROVIDE THE REQUESTED
DOCUMENTATION MAY RESULT IN THE DENIAL OF YOUR CLAIM OR MAY LIMIT THE TYPE OF REMEDY
YOU RECEIVE. IN COMPLETING SECTION E, F, OR G, YOU MUST DECLARE UNDER PENALTY OF
PERJURY THAT THE TOSHIBA DVD PLAYER AT ISSUE HAS EXPERIENCED A PLAYBACK INCOMPATIBILITY
(DEFINED BELOW) OR YOUR CLAIM FORM WILL BE REJECTED.
7. YOU MUST SIGN THE CLAIM FORM UNDER THE PENALTY OF PERJURY OR YOUR CLAIM FORM WILL BE
REJECTED. BY SIGNING THIS FORM YOU ARE SUBMITTING YOURSELF TO THE JURISDICTION OF THE
SUPERIOR COURT OF BERGEN COUNTY, NEW JERSEY. THAT COURT WILL HAVE THE POWER TO
REVIEW AND ADDRESS QUESTIONS OF FALSE STATEMENTS OR CLAIMS.
8. UNLESS YOU REQUESTED EXCLUSION FROM THE CLASS ON OR BEFORE DECEMBER 20, 2004, YOU ARE
BOUND BY THE TERMS OF THE SETTLEMENT WHETHER OR NOT YOU RETURN A CLAIM FORM.
9. FOR THE PURPOSES OF THIS SETTLEMENT, “PLAYBACK INCOMPATIBILITIES” IS DEFINED AS PLAYBACK
ABNORMALITIES WITH THE AUDIO OR VIDEO PLAYBACK OF UNDAMAGED, REGION 1 DVD VIDEO DISCS
THAT WERE RELEASED FOR SALE IN THE UNITED STATES THAT WERE SPECIFICALLY CAUSED BY AN
ERROR IN TOSHIBA’S DVD PLAYER FIRMWARE OR DECODER CHIPS. SUCH PLAYBACK
INCOMPATIBILITIES MAY INCLUDE, BUT ARE NOT LIMITED TO “SKIPPING,” “PIXELATING,” FAILING TO
PROPERLY DISPLAY OR PROCESS MENU FUNCTIONS, FAILURE TO PLAY A DISC AT ALL, OR ANY OTHER
ABNORMALITY RELATED TO THE TOSHIBA DVD PLAYERS’ INCOMPATIBILITY WITH UNDAMAGED, REGION
1 DVD DISCS THAT WERE RELEASED FOR SALE IN THE UNITED STATES MARKET. “PLAYBACK
INCOMPATIBILITIES” DOES NOT INCLUDE ANY PLAYBACK ABNORMALITIES WITH TOSHIBA DVD PLAYERS
THAT ARE CAUSED BY (1) MISUSE OF THE TOSHIBA DVD PLAYER OR A DVD DISC; (2) CONTAMINATION
OF THE TOSHIBA DVD PLAYER OR A DVD DISC (INCLUDING, BUT NOT LIMITED TO, FINGERPRINTS,
EXPOSURE TO WATER, OR EXPOSURE TO EXCESS LEVELS OF DUST); (3) PHYSICAL DAMAGE TO THE
TOSHIBA DVD PLAYER OR A DVD DISC (INCLUDING, BUT NOT LIMITED TO, SCRATCHES ON THE
PLAYBACK SURFACE OF A DVD DISC); OR, (4) ANY OTHER DEFECTS OR MALFUNCTIONS UNRELATED TO
THE FIRMWARE AND DECODER CHIP.
Page 2 of 6
ToCF#1026
TOSHIBA DVD CLASS ACTION SETTLEMENT CLAIM FORM
THE DEADLINE FOR FILING A CLAIM FORM IS MAY 1, 2005
PLEASE PRINT CLEARLY, SIGN YOUR NAME AT THE BOTTOM OF THIS FORM AND MAIL TO:
DVD Player Claims Administrator
c/o The Notice Company
P.O. Box 778
Hingham, MA 02043
SECTION A: CLAIMANT INFORMATION
First Name Middle Initial Last Name
Street Address
City State Zip Code
( )
( )
Daytime Telephone Number Home Telephone Number
Email address (Your email address is not required, but if you do provide it, you authorize the Claims
Administrator to use it in providing you information relevant to your Claim Form.)
SECTION B: IDENTIFICATION OF YOUR DVD PLAYER AT ISSUE
Important: Only one DVD player per Claim Form. The Claims Administrator will reject Claim Forms
that list multiple DVD Players.
Model Number of your Toshiba DVD Player At Issue (located on the front of your DVD unit)
Serial Number of your Toshiba DVD Player At Issue (located on the back of your DVD Unit)
Firmware Version of your Toshiba DVD Player At Issue, if available (this number is usually located
on the sticker attached to the bottom of your DVD Player)
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ToCF#1026
SECTION C: PRIOR ACCOMMODATION OR COMPENSATION Check all categories that apply:
I have never been reimbursed for any firmware upgrades, or been provided with any other relief, for
Playback Incompatibilities with my Toshiba DVD Player at Issue.
I received reimbursement or refund of $________ for a firmware upgrade (or upgrades) that I paid
for resulting from Playback Incompatibilities with my Toshiba DVD Player at Issue.
I received a free replacement DVD player from Toshiba.
I received a free repair or firmware upgrade for my DVD Player at Issue from Toshiba.
SECTION D: CHECK THE REMEDY YOU ARE APPLYING FOR (check only one box):
REFUND REMEDY (COMPLETE SECTION E, below)
If you paid either Toshiba or a third party service center to upgrade the firmware on a Toshiba DVD
player specifically to resolve Playback Incompatibilities experienced with your Toshiba DVD Player
before October 15, 2004, you will receive a reimbursement of that amount if you provide the required
documentation. Class members who have received a free firmware upgrade from either Toshiba or a
third party service center are not entitled to this remedy.
UPGRADE OR REPLACEMENT REMEDY (COMPLETE SECTION F below)
If you purchased or acquired a Toshiba DVD Player on or before December 31, 2001, Toshiba will,
at its option, either upgrade or replace your Toshiba DVD Player.
REBATE CERTIFICATE REMEDY (COMPLETE SECTION G, below)
If you purchased or acquired a Toshiba DVD Player on or before December 31, 2001, and you
replaced your Toshiba DVD Player before October 15, 2004 with a DVD player of another
manufacturer that you purchased specifically as a result of experiencing Playback Incompatibilities,
you will receive a Rebate Certificate if you provide the required documentation.
SECTION E: REFUND FOR FIRMWARE UPGRADE COSTS REMEDY
If you paid Norman’s Electronics, Inc. to upgrade the firmware on a Toshiba DVD player specifically
to resolve Playback Incompatibilities experienced with that Toshiba DVD Player, you will receive a
reimbursement of that amount according to Norman’s Electronics, Inc.’s records and you do not have
to submit this Claim Form. However, if you paid Norman’s Electronics, Inc. to upgrade the firmware
on a Toshiba DVD player specifically to resolve Playback Incompatibilities experienced with your
Toshiba DVD Player, but your address has changed from the address that was provided to Norman’s
Electronics, Inc. at the time of the upgrade, you must complete this Claim Form.
If you paid either Toshiba or a third party service center (other than Norman’s Electronics, Inc.) to
upgrade the firmware on a Toshiba DVD player specifically to resolve Playback Incompatibilities
experienced with that Toshiba DVD Player, you will receive a reimbursement of that amount if you
provide the required documentation.
CHECK ONLY ONE BOX BELOW:
I paid Norman’s Electronics, Inc. to upgrade the firmware on the Toshiba DVD Player At Issue
specifically to resolve Playback Incompatibilities experienced with the Toshiba DVD Player At
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ToCF#1026
Issue. I am filing this Claim Form because my current address may be different from the
address contained in Norman’s Electronics, Inc.’s records.
I paid either Toshiba or a third party service center (other than Norman’s Electronics, Inc.) to
upgrade the firmware on the Toshiba DVD Player At Issue specifically to resolve Playback
Incompatibilities experienced with the Toshiba DVD Player At Issue. I am attaching copies of
original, contemporaneously generated and dated documents (such as a bill, invoice or receipt)
showing:
a) that the firmware in the Toshiba DVD Player At Issue was upgraded by someone
(the attached documents must identify the name and address of the party who
performed the upgrade), AND
b) the amount I paid to upgrade the firmware in the Toshiba DVD Player At Issue.
YOU QUALIFY FOR THE REFUND FOR FIRMWARE UPGRADE COSTS REMEDY ONLY IF YOU
CHECK ALL OF THE FOLLOWING BOXES:
I have completed Sections A, B, C and D above and provided both the Model Number and
Serial Number of my Toshiba DVD Player in Section B.
I have chosen the refund for firmware upgrade costs remedy and have not selected any of the
other remedies listed on this Claim Form.
I declare under penalty of perjury that the Toshiba DVD Player At Issue experienced one or
more Playback Incompatibilities on or before October 15, 2004.
SECTION F: FREE FIRMWARE UPGRADE OR REPLACEMENT REMEDY
YOU QUALIFY FOR THE FREE FIRMWARE UPGRADE OR REPLACEMENT REMEDY ONLY IF
YOU CHECK ALL OF THE FOLLOWING BOXES:
I have completed Sections A, B, C and D above and provided both the Model Number and
Serial Number of my Toshiba DVD Player in Section B.
I have chosen the free firmware upgrade or replacement remedy and have not selected any of
the other remedies listed on this Claim Form.
I declare under penalty of perjury that the Toshiba DVD Player At Issue experienced one or
more Playback Incompatibilities on or before October 15, 2004.
Once your claim has been verified, you will be sent instructions for obtaining your free firmware
upgrade or replacement.
SECTION G: REBATE CERTIFICATE REMEDY
YOU QUALIFY FOR THE REBATE CERTIFICATE REMEDY ONLY IF YOU CHECK ALL OF THE
FOLLOWING BOXES AND COMPLETE SECTIONS 1-3, BELOW:
I have completed Sections A, B, C and D above and provided both the Model Number and
Serial Number of my Toshiba DVD Player in Section B.
Page 5 of 6
ToCF#1026
I have chosen the rebate certificate remedy and have not selected any of the other remedies
listed on this Claim Form.
I declare under penalty of perjury that the Toshiba DVD Player At Issue experienced one or
more Playback Incompatibilities on or before October 15, 2004.
If you experienced a Playback Incompatibility with the Toshiba DVD Player at Issue and you replaced
the Toshiba DVD Player at Issue on or before October 15, 2004 and after the date of the purchase of
the Toshiba DVD Player At Issue with a DVD player made by another manufacturer that you
specifically purchased as a result of the Playback Incompatibility, you will receive a Rebate Certificate
if you provide all of the required information and documentation. Specifically, you must: (1) provide
documentation of your original purchase or receipt of the Toshiba DVD Player, and (2) provide proof
of purchase of a replacement DVD player, dated before the date of the Settlement Agreement and
after the date of the purchase of the Toshiba DVD player, and (3) declare under penalty of perjury
that the exclusive and direct cause of your purchase of a non-Toshiba DVD player was the actual
manifestation of one or more Playback Incompatibilities.
(1) PROOF OF PURCHASE OR RECEIPT OF TOSHIBA DVD PLAYER AT ISSUE
TO SHOW THAT I PURCHASED OR ACQUIRED A TOSHIBA DVD PLAYER ON OR
BEFORE DECEMBER 31, 2001, I AM ATTACHING THE FOLLOWING DOCUMENTS
(check all that apply):
_____ A legible copy of the original and contemporaneously dated purchase receipt which
identifies the purchase of a Toshiba DVD player from a retail seller;
_____ An invoice marked “paid” which identifies the retail seller, the seller's address and
the purchase of a Toshiba DVD player;
_____ A canceled check contemporaneously identifying the purchase of a Toshiba DVD
player;
_____ A credit card bill which identifies the purchase of a Toshiba DVD player.
(2) PROOF OF PURCHASE OF A REPLACEMENT DVD PLAYER
TO SHOW THAT I PURCHASED A REPLACEMENT DVD PLAYER FROM ANOTHER
MANUFACTURER ON OR BEFORE OCTOBER 15, 2004 AND AFTER THE DATE OF THE
PURCHASE OF A TOSHIBA DVD PLAYER, I AM ATTACHING THE FOLLOWING
DOCUMENTS (check all that apply):
_____ A legible copy of the original and contemporaneously dated purchase receipt which
identifies the purchase of another DVD player from a retail seller;
_____ An invoice marked “paid” which identifies the retail seller, the seller's address and
the purchase of another DVD player;
_____ A canceled check contemporaneously identifying the purchase of another DVD
player;
_____ A credit card bill which identifies the purchase of another DVD player.
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ToCF#1026
(3) DECLARATION OF CAUSATION
By checking this box, I hereby affirm, under penalty of perjury, that the exclusive and direct
reason for my purchase of the non-Toshiba DVD player was the manifestation of Playback
Incompatibilities on the Toshiba DVD Player at Issue.
AFFIDAVIT UNDER PENALTY OF PERJURY
I attest under the penalties of perjury that:
1. I purchased or acquired the Toshiba DVD Player at Issue on or before October 15, 2004.
2. I am eligible to request the remedy that I am seeking by submitting this Claim Form relating to
the Toshiba DVD Player at Issue.
3. Any documents submitted with this Claim Form are either the originals or true and correct
copies of the originals.
4. I have not requested, and will not request, exclusion from the Settlement Class for the
Toshiba DVD Player at Issue, and I have not previously filed a Claim Form with respect to the
Toshiba DVD Player At Issue, and I will not file in the future a Claim Form with respect to the
Toshiba DVD Player At Issue.
5. I have read and understand the contents of this Claim Form.
6. The statements made in this Claim Form are true and correct to the best of my knowledge. I
realize that if any of them are willfully false, I am subject to punishment under perjury
statutes.
SIGNATURE:
Signature Printed Name Date
IF YOU HAVE ANY QUESTIONS ABOUT THIS CLAIM FORM OR THE SETTLEMENT, PLEASE SEE
THE CLAIMS ADMINISTRATOR'S WEBSITE AT WWW.DVDNOTICE.COM, CALL 1-800-210-5874, OR
SEND YOUR WRITTEN QUESTIONS TO:
DVD Player Claims Administrator
c/o The Notice Company
P.O. Box 778
Hingham, MA 02043
IF YOU DO NOT RETURN A CLAIM FORM POSTMARKED BY MAY 1, 2005, YOUR CLAIM WILL
BE REJECTED AND YOU WILL HAVE WAIVED ALL RIGHTS TO RECEIVE ANY OF THE
SETTLEMENT BENEFITS.

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