1910012220 AC500AC50 V1 UG

2017-07-20

: Tp-Link 1910012220 Ac500Ac50 V1 Ug 1910012220_AC500AC50_V1_UG

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Configuration Guide
Wireless Controller

AC50/AC500
1910012220 REV1.0.1
July 2017

Content
About This Guide................................................................................................................... 1
1

Quick Start........................................................................................................................ 2

1.1

1.2

Determine the Network Topology............................................................................................................. 2
1.1.1 Manage CAPs in the LAN.................................................................................................................................2

1.1.2 Manage CAPs in Different Network Segment......................................................................................3

Log in to the AC................................................................................................................................................ 3
1.2.1 Preparations............................................................................................................................................................3
1.2.2 Log in...........................................................................................................................................................................4

Status................................................................................................................................. 7

2.1

System Status................................................................................................................................................... 7

2.3

AP Status............................................................................................................................................................. 9

2.2
2.4

Client Status....................................................................................................................................................... 8
Authentication Status.................................................................................................................................. 10
2.4.1 Authentication Status.....................................................................................................................................10

2.4.2 Non-sense Authenticated User................................................................................................................11

Network...........................................................................................................................12

3.1

3.2

Interface........................................................................................................................................................... 12

DHCP Server................................................................................................................................................... 13
3.2.1 DHCP Server........................................................................................................................................................13

3.2.2 DHCP Client List.................................................................................................................................................15

3.3

3.2.3 Address Reservation.......................................................................................................................................15

VLAN.................................................................................................................................................................. 16
3.3.1 VLAN.........................................................................................................................................................................16
3.3.2 Ports..........................................................................................................................................................................18

3.4

3.3.3 Relations.................................................................................................................................................................19

Switch................................................................................................................................................................ 20
3.4.1 Statistics.................................................................................................................................................................20
3.4.2 Mirror........................................................................................................................................................................21
3.4.3 Rate Control..........................................................................................................................................................21

3.4.4 Port Config............................................................................................................................................................22

3.4.5 Port Status.............................................................................................................................................................23

AP Control.......................................................................................................................24

4.1

AP Settings...................................................................................................................................................... 24

4.3

AP Database.................................................................................................................................................... 28

4.2

4.4

5.1

Radio Settings................................................................................................................................................ 31

5.3

Band Steering................................................................................................................................................. 36

5.4

Load Balancing............................................................................................................................................... 29

Radio.................................................................................................................................31

5.2

AP Firmware Upgrade.................................................................................................................................. 27

Rate Settings.................................................................................................................................................. 34

Wi-Fi Roaming................................................................................................................................................ 37

Wireless...........................................................................................................................39

6.1

Wireless Service............................................................................................................................................ 39

Authentication...............................................................................................................43

7.1

7.2

MAC Authentication..................................................................................................................................... 43
7.1.1 MAC Address.......................................................................................................................................................44

7.1.2 MAC Authentication.........................................................................................................................................45

Portal Authentication................................................................................................................................... 46
7.2.1 Splash Page..........................................................................................................................................................47

7.2.2 Web Authentication.........................................................................................................................................49

7.2.3 Onekey Online.....................................................................................................................................................53

7.2.4 Voucher..................................................................................................................................................................54

7.2.5 SMS...........................................................................................................................................................................56
7.2.6 Facebook...............................................................................................................................................................58
7.3

7.4

7.5

7.2.7 Remote Portal......................................................................................................................................................60

Local User Management............................................................................................................................ 64

Voucher Management................................................................................................................................. 68
7.4.1 Create Voucher..................................................................................................................................................68

7.4.2 Manage Voucher...............................................................................................................................................69

Authentication Server................................................................................................................................. 69

7.5.1 Radius Server.......................................................................................................................................................70

7.6

7.7

7.5.2 Authentication Server Group......................................................................................................................71

Authentication Config................................................................................................................................. 72
7.6.1 Free Authentication Policy...........................................................................................................................72

7.6.2 Authentication Parameters..........................................................................................................................75

Applications.................................................................................................................................................... 75
7.7.1 Application for Web Authentication........................................................................................................75

7.7.2 Application for Onekey Online...................................................................................................................80

7.7.3 Application for Voucher.................................................................................................................................81

7.7.4 Application for SMS.........................................................................................................................................85

7.7.5 Application for Facebook..............................................................................................................................88

7.7.6 Application for Remote Portal....................................................................................................................91

Link Backup....................................................................................................................94

8.1
8.2

Dual-link Backup............................................................................................................................................ 94
Application....................................................................................................................................................... 95

System Tools.................................................................................................................98

9.1

Account............................................................................................................................................................. 98
9.1.1 Administrator Account...................................................................................................................................98

9.1.2 Operator Account.............................................................................................................................................99

9.2

9.1.3 System Settings.................................................................................................................................................99

Administration..............................................................................................................................................100
9.2.1 Factory Default Restore..............................................................................................................................100
9.2.2 Backup & Restore...........................................................................................................................................100
9.2.3 Reboot..................................................................................................................................................................101
9.2.4 Firmware Upgrade..........................................................................................................................................102

9.3

Traffic Statistics...........................................................................................................................................102

9.5

Time Settings................................................................................................................................................104

9.4
9.6

Diagnostics....................................................................................................................................................103
System Log...................................................................................................................................................107

About This Guide

This Configuration Guide provides information for managing AC500/AC50 Series Wireless
Controller. Please read this guide carefully before operation.

Intended Readers

This Guide is intended for network managers familiar with IT concepts and network
terminologies.

Conventions

When using this guide, please notice that features of the device may vary slightly
depending on the model and software version you have. All screenshots, images,
parameters and descriptions documented in this guide are used for demonstration only.

The information in this document is subject to change without notice. Every effort has
been made in the preparation of this document to ensure accuracy of the contents, but
all statements, information, and recommendations in this document do not constitute
the warranty of any kind, express or implied. Users must take full responsibility for their
application of any products.
In this Guide, the following conventions are used:

Notes contains suggestions or references that helps you make better use of your device.

For GUI, Menu Name > Submenu Name > Tab page indicates the menu structure. Network >
DHCP Server > DHCP Client List means the DHCP Client List page under the DHCP Server
menu option that is located under the Network menu.
Bold font indicates a button, a toolbar icon, menu or menu item.

More Information

 The latest software and documentations can be found at Download Center at
http://www.tp-link.com/support.

 The Installation Guide (IG) can be found where you find this guide or inside the package
of the wireless controller.
 Specifications can be found on the product page at http://www.tp-link.com.

 A Technical Support Forum is provided for you to discuss our products at
http://forum.tp-link.com.
 Our Technical Support contact information can be found at the Contact Technical
Support page at http://www.tp-link.com/support.

Quick Start
The wireless controller (AC) is a device used for centralized management of access points
(APs). At present, the supported APs are TP-Link’s CAPs. The AC can configure CAPs
in batches using a web browser and conduct a real-time monitoring of each CAP in the
network. This AC supports AP automatic discovery, AP status monitoring, AP centralized
control, MAC filtering, radio management, load balance, dual-link backup and various
authentication types.

This wireless controller makes it easier to configure and manage dozens or hundreds of
CAPs in a large public environment, such as markets, hotels, companies and campuses,etc.
AC500 wireless controller supports to manage 500 CAPs at the same time and AC50
wireless controller supports 50 CAPs.

1.1

Determine the Network Topology
You can use the AC to centrally manage the CAPs in the same or different network
segment.

1.1.1 Manage CAPs in the LAN
If you want to manage the CAPs in the LAN, refer to the following network topology.
Wireless Controller
IP: 192.168.0.253/24

Router (DHCP Server)
LAN IP:192.168.0.1/24

Switch

Internet

CAPs
Host A
IP: 192.168.0.200/24

Clients

1.1.2 Manage CAPs in Different Network Segment
If the AC needs to manage CAPs in a different network segment, refer to the following
topology.
Switch

Wireless Controller
IP: 1.1.1.100/24

Router
192.168.1.1/24

1.1.1.2/24

CAPs

Host A
IP: 1.1.1.101/24

Clients

Note:

In this situation, the router acting as the CAPs' DHCP server should support option 60 and option138 in DHCP
settings.

1.2

1.2.1 Preparations
Before login, you should verify the following items:

 The AC is powered on and correctly connected. The management host is accessible to
the AC.
 Specify the management host with a static IP address on the 192.168.0.x subnet (for
example, IP address 192.168.0.100 and subnet mask 255.255.255.0).
 Operating System: Microsoft Windows XP/Vista/7/8/10.

 Web Browser: Mozilla Firefox 32 (or above), Google Chrome 37 (or above), Opera 24 (or
above), or Microsoft Internet Explorer 8 (or above).

1.2.2 Log in
1 Open a web browser and enter 192.168.0.253 in the address field, then press Enter key.
Figure 1-1

Enter the IP Address

2 Create a username and a password for subsequent login attempts.
Figure 1-2

Create an account

3 Use the username and password set above to log in to the webpage.
Figure 1-3

4 After a successful login, the main page will appear as in the figure below, and you can
configure the function by clicking the setup menu on the left side of the screen.
Figure 1-4

Main Page

The wireless controller’s configuration files fall into two types: the running configuration file
and the start-up configuration file. After you perform configurations on the sub-interfaces
and click Save, the modifications will be saved in the running configuration file. However,
the configurations will be lost when the device reboots.
If you need to keep the configurations even if the device reboots, please use the function
to save the configurations in the start-up configuration file. Click Save Config on the topright of the interface, especially before you power off or reboot the device.

Status

2.1

System Status
Choose the menu Status > System Status > System Status to load the following page.
Figure 2-1

System Status

In the Resource Utilization section, you can monitor the utilization of the memory and
CPU. It is recommended that the CPU utilization should be no more than 50%. The CPU
utilization above 85% indicates that the AC is under a high load and above 95% means AC
is completely loaded. When the CPU utilization keeps at high loads, some functions of the
AC may be abnormal. Please check to find the real reason.
to select the desired interface and its
In the Quick Display section, click the button
basic information such as interface name, type and IP address will be shown in this section.

2.2

Client Status
Choose the menu Status > Client Status > Client Status to load the following page.
Figure 2-2

Client Status

You can check the information of the connected clients on this page. Select the desired
clients by checking the boxes in front of the entries. Click the buttons above the list for
additional operations.
Select the Group

Select the group from the drop-down list to see the clients' information in the
corresponding group.

Disconnect

Disconnect one or more clients from the AP(s).

Search the specified clients in the list.

Global Search

Search the specified clients globally.

Refresh

Refresh the list manually.

Auto Refresh

Check the box to enable the Auto Refresh function. With it enabled, the list will
refresh every few seconds automatically.
Disconnect the client from the AP in this corresponding entry.

2.3

AP Status
Choose the menu Status > AP Status > AP Status to load the following page.
Figure 2-3

AP Status

The information of the connected CAPs will be displayed in this section. Select the desired

CAPs by checking the boxes in front of the entries. Click the buttons above the list for
additional operations.
Select the Group

Select the group from the drop-down list to see the CAPs' information in the
corresponding group.

LED ON

Select the corresponding CAPs and click this button to turn on their LEDs.

LED OFF

Select the corresponding CAPs and click this button to turn off their LEDs. For
example, if the CAP's LED disturbs you at night, you can turn off it.

Reboot

Select the corresponding CAPs and click this button to reboot them.

Search the specified clients in the list.

Global Search

Search the specified clients globally.

Refresh

Refresh the list manually.

Auto Refresh

Check the box to enable the Auto Refresh function. With it enabled, the list will
refresh every few seconds automatically.
It indicates the LED is on. you can click the icon to turn off it.
It indicates the LED is off. you can click the icon to turn on it.
Click this icon to reboot the CAP.

Detail

Click Detail to check the information of the radio list and SSID and click
to return.

2.4

Authentication Status

2.4.1 Authentication Status
Choose the menu Status > Authentication Status > Authentication Status to load the
following page.
Figure 2-4

Authentication Status

You can check the information of the authentication status on this page. Select the desired
users by checking the boxes in front of the entries. Click the buttons above the list for
additional operations.
Delete

Delete the users from the authentication list.

Search the specified users in the list.

Global Search

Search the specified users globally.

Refresh

Refresh the list manually.

Auto Refresh

Check the box to enable the Auto Refresh function. With it enabled, the list will
refresh every few seconds automatically.
Disconnect the client from the AP in this corresponding entry.

2.4.2 Non-sense Authenticated User
A non-sense authenticated user who has passed the authentication can leave the wireless
network and then join the wireless network again without any re-authentication operation.

Choose the menu Status > Authentication Status > Non-sense Authenticated User to load
the following page.
Figure 2-5

Non-sense Authenticated User

You can check the information of the non-sense authenticated users on this page. Select
the desired users by checking the box in the front of the entries. Click the buttons above
the list for additional operations.
Delete

Delete the users from the authentication list.

Search the specified users in the list.

Global Search

Search the specified users globally.

Refresh

Refresh the list manually.

Auto Refresh

Check the box to enable the Auto Refresh function. With it enabled, the list will
refresh every few seconds automatically.
Disconnect the client from the AP in this corresponding entry.

Network

3.1

Interface
Choose the menu Network > Interface > Interface to load the following page. On this page
you can create a logical interface and specify it to a specified VLAN. Please refer to 3.3.1
VLAN to set VLANs first.
Figure 3-1

Click
Figure 3-2

Interface

to create a new interface. The page will be shown as below.
Add an Interface

Interface Name

Specify a name for the interface to make it easier to search for and manage.

VLAN

Specify a VLAN for the interface.

Connection Type

Select the connection type for the interface. Only static IP is supported at
present.

IP Address

Specify an IP address for the interface.

Subnet Mask

Specify a subnet mask for the interface.

Default Gateway

(Optional) Specify a default gateway for the interface.

MTU

Specify the MTU (Maximum Transmission Unit) for the interface. Its value is
between 576 to 1500 and 1500 by default.

Primary DNS

(Optional) Specify the primary DNS server for the interface.

Secondary DNS

(Optional) Specify the secondary DNS server for the interface.

MAC Address

The MAC address is filled automatically. You can modify it manually.

Description

Specify a description for the entry to make it easier to search for and manage.

Click OK to finish the settings.

3.2

DHCP Server

3.2.1 DHCP Server
Choose the menu Network > DHCP Server > DHCP Server to load the following page.
Figure 3-3

DHCP Server

DHCP (Dynamic Host Configuration Protocol) allows the wireless controller to assign IP
addresses, subnet masks, default gateways and other IP parameters to CAPs and clients
that request this information. In the global settings you can select that the DHCP server
assigns IP parameters to AP only or both AP and client.
13

Click
Figure 3-4

to create a DHCP server. The page will be shown as below.
Add a DHCP Server

Interface

Select the interface which you want to create the DHCP server for. Refer to 3.1
Interface to set the interface first.

Starting/Ending IP
Address

Specify the starting IP address and ending IP address of the DHCP server IP
pool. The IP pool should be in the same segment with the interface IP address.

Lease Time

Enter the time duration of the IP address assigned by the DHCP server between
2 and 2880 minutes. The default is 120 minutes. Before the time is up, DHCP
server would not assign this IP address to other APs or clients.

Default Gateway

Optional: Specify the IP address of gateway for the server.

Default Domain

Optional: Specify the domain of for the server.

Primary DNS

Optional: Specify the primary DNS server for the server.

Secondary DNS

Optional: Specify the secondary DNS server for the server.

Status

Check the box to enable the DHCP service.

Click OK to finish the settings.

3.2.2 DHCP Client List
Choose the menu Network > DHCP Server > DHCP Client List to load the following page.
The list displays the information such as the IP address, MAC address and lease time of the
connected clients.
Figure 3-5

DHCP Client List

3.2.3 Address Reservation
Choose the menu Network > DHCP Server > Address Reservation to load the following
page.
Figure 3-6

Address Reservation

If the CAP or client requires a static IP address, you can manually reserve an IP address
for it. Once reserved, the IP address will only be assigned to the same client by the DHCP
server.

Click
Figure 3-7

to create an IP address reservation.
Create an IP Address Reservation

Interface

Select the interface which the CAP or client requiring the static IP address
belongs to. Refer to 3.1 Interface to set the interface first.

MAC Address

Enter the MAC address of the specified AP or client to which you want to assign
the static IP address.

IP Address

Specify a static IP address to the specified AP or client. The IP address should
be in the same segment as the interface.

Description

Specify a description for the entry to make it easier to search for and manage.

Status

Check the box to enable the address reservation.

Click OK to finish the settings.

3.3

VLAN

3.3.1 VLAN
Choose the menu Network > VLAN > VLAN to load the following page.
Figure 3-8

VLAN

VLAN (Virtual Local Area Network) is a network technique that solves broadcasting issues
in local area networks. A local area network is partitioned into several VLANs, and all VLAN
traffic remains within its VLAN. Therefore, you can group and isolate APs and clients to
enhance network security. VLANs group devices logically instead of physically, so devices
in the same VLAN can be located in different places.
to create a VLAN.

Click
Figure 3-9

Create a VLAN

VLAN ID

Specify a VLAN ID between 2 to 4094.

Name

Specify an easy-to-remember name for the VLAN.

Ports

Select the ports that belong to the VLAN.

Description

Specify a description for the entry to make it easier to search for and manage.

Click OK to finish the settings.

3.3.2 Ports
Choose the menu Network > VLAN > Ports to load the following page. Specify the link type
and PVLD for each port. The link type and PVID can not be modified at the same time.
Figure 3-10

Ports

Link Type

The ports can be divided into three link types:
Access: The access port can be added in a single VLAN, and the egress rule
of the port is UNTAG. The PVID is same as the current VLAN ID. If the current
VLAN is deleted, the PVID will be set to 1 by default.
Trunk: The trunk port can be added in multiple VLANs. The egress rule of the
port is UNTAG if the arriving packet’s VLAN tag is the same as the port’s PVID,
otherwise the egress rule is TAG. The PVID can be set as the VID number of any
valid VLAN.
General: The general port can be added in multiple VLANs and set various
egress rules according to the different VLANs. The default egress rule is
UNTAG. The PVID can be set as the VID number of any valid VLAN.

PVID

Enter the VLAN ID of the port.

Note:

AC50 doesn't include a General port link type.

3.3.3 Relations
Choose the menu Network > VLAN > Relations to load the following page. This list displays
the relations among ports, link types and VLANs.
Figure 3-11

Relations

3.4

Switch

3.4.1 Statistics
Choose the menu Network > Switch > Statistics to load the following page. The statistics
list displays the information of data packets received or transmitted by each port.
Figure 3-12

Statistics

3.4.2 Mirror
Choose the menu Network > Switch > Mirror to load the following page.
Figure 3-13

Mirror

Check the box to enable the Port Mirror function. There are three port mirror modes as
follows.

Ingress and egress: When this mode is selected, both the incoming and outgoing packets
through the mirrored port will be copied to the mirroring port.
Ingress: When this mode is selected, the incoming packets received by the mirrored port
will be copied to the mirroring port.

Egress: When this mode is selected, the outgoing packets sent by the mirrored port will be
copied to the mirroring port.

A port cannot be set as the mirrored port and the mirroring port simultaneously. Only one
mirroring port can be set.

3.4.3 Rate Control
Choose the menu Network > Switch > Rate Control to load the following page. Here
you can control the data transfer rate for each port. Check boxes to manually enter the
corresponding rates.
Note:

The data transfer rate ranges from 1 to 100Mpbs for AC50, and from 1 to 1000Mpbs for AC500.

Figure 3-14

Rate Control

Click Save to finish the settings.

3.4.4 Port Config
Choose the menu Network > Switch > Port Config to load the following page.
Figure 3-15

Port Cofig

Flow Control

With this option enabled, the device synchronizes the data transmission speed
with the peer device, thus avoiding the packet loss caused by congestion. By
default, it is disabled.

Negotiation Mode

Select the Negotiation Mode for the port including auto and duplex mode.
Duplex mode includes 10M Half-duplex, 10M Full-duplex, 100M Half-duplex,
100M Full-duplex and 1000M Full-duplex.

Note:
The AC50 doesn't support 1000M Full-duplex.

3.4.5 Port Status
Choose the menu Network > Switch > Port Status to load the following page.
Figure 3-16

Port Status

This page displays the connection status, speed, duplex mode and flow control status of
each port.
Disabled: The port is disabled.

Link down: The port is enabled but with physical connection.
Link up: The Port is enabled and connected normally.
Note:

The data transfer rate ranges from 1 to 100Mpbs for AC50, and from 1 to 1000Mpbs for AC500. AC50 doesn't
support 1000M Full-duplex.

AP Control

4.1

AP Settings
Choose the menu AP Control > AP Settings > AP Settings to load the following page.
Figure 4-1

AP Settings

In the global settings, check the Reboot Schedule box and then the Lock to AC
Automatically box to enable the corresponding function. Click Save to complete.
Reboot Schedule

With the reboot schedule enabled, all connected APs will reboot at the
specified time.

Reboot Date

Select the date to reboot the APs. If you want to reboot the APs everyday,
please select everyday in the list.

Reboot Time

Specify the reboot time to reboot the APs in the format of HH/MM/SS.

Lock to AC
Automatically

With the lock to AC automatically enabled, all the APs entries will be locked to
AC automatically once APs connect to the AC. The unlocked AP entries will
disappear when the AC reboots.

Click
to create a new group. The following figure will be shown. Specify a group
name in the field and click OK.

Figure 4-2

Add a group

In the group list, click the numbers at the Group Statistics Information row. The group
information will be shown as below. Click the buttons above the list for additional
operations.
Figure 4-3

Group statistics information

Back to Group List

Click this button to return to the group list.

Move to Other
Group

Select the corresponding entries and click this button to move them to your
desired group.

Lock to AC

Select the corresponding entries and click this button to lock the APs to the
AC.

Bulk Edit

Select the corresponding entries and click this button to bulk edit the APs' AP
keep-alive time, client keep-alive time and client idle time. Refer to the following
introduction below the table for details.

Click this button to search the specified AP(s) on the current page.

Intra Group Search

Click this button to search the specified AP(s) in all the AP entries without the
limitation of groups.

Click
Figure 4-4

at the Operation row of the list. The following figure will be shown.
AP Settings

Name

Specify the AP's name.

AP Keep-alive Time

Specify the time interval for the AP sending echo packets to the AC. AC can
detect whether the AP is online or not by receiving the echo packets.

Client Keep-alive Time

Specify the time interval for the client sending heartbeat packets to the AP. APs
can detect whether the client is online or not by receiving heartbeat packets.

Client Idle Time

Specify a time interval for the client idle time. The clients will be disconnected
from the AP if there is no data transmission between AP and clients for the
specific time interval.

4.2

AP Firmware Upgrade
Choose the menu AP Control > AP Firmware Upgrade > AP Firmware Upgrade to load the
following page.

With it enabled, import the correct firmwares and set the starting upgrade time. The
connected APs will start to upgrade at the specified time. If it is disabled, the APs that
haven’t started upgrading will not be upgraded.
Figure 4-5

AP Firmware Upgrade

AP Model

Displays the AP model.

Hardware Version

Displays the current hardware version.

Firmware Version

Displays the imported firmware version.

Upgrade Starting Time

After the upgrade file has been imported successfully, specify the upgrade
starting time. With upgrade enabled, the APs of this model will automatically
upgrade using the upgrade file.

Upgrade Process

Displays the upgrade process. The format is X/Y/Z, which means there are Z
APs of this model in the system, with Y APs waiting to upgrade and X APs have
upgraded successfully. Click the numbers to check each AP's upgrade status.

Upgrade Failure

Displays the number of APs which failed to upgrade. Click the number to check
the detailed log information.

Upgrade Status

Displays the upgrade status of current APs of this model. Click to check the
detailed upgrade information of each AP of this model.
Latest: There is no AP of the current model to be upgraded.

Waiting: APs of the current model are waiting to be upgraded.
Upgrading: Some APs of the current model are upgrading.
Completed: All APs of the current model are upgraded.

Terminated: The upgrade was disabled while the AP was waiting to upgrade.
The AP's upgrade process is terminated. When the upgrade is enabled again,
the status of the AP will change to "Waiting".
Operation

Click Import to import the upgrade firmware into the system.
Click Delete to delete the firmware.

Note:

1. Only one model can upgrade at a time.
2. When the AC reboots or the CAPs reboot automatically, the CAPs can only upgrade after ten minutes.
3. The parameter of upgrade process and upgrade failure will be cleared when the AC reboots.
4. The standby link doesn't support upgrade schedule.

4.3

AP Database
Import the AP database file to support the identification and management of new AP
models on this page. When there is an undetected AP model connecting to the AC, the AC
should import the latest AP database to identify the new AP models.
Choose the menu AP Control > AP Database > AP Database to load the following page.
Figure 4-6

AP Settings

Current Version

Displays the current version of the AP database.

File Path

Click Browse to locate and select the new AP database. Click Upgrade to
import it.

Download the latest AP
database

Click Download the latest AP database. You will be redirected to the TP-Link
download center to download the AP database files. The download center will
update the AP database file.

4.4

Load Balancing
Load Balancing is applied in the high density wireless environment. It can balance the APs
load and guarantee the reasonable access of the clients to APs. Therefore, the wireless
resources and bandwidth of each AP can be used fairly.
The following example is used to illustrate the working process of load balancing.
Figure 4-7

Topology

Wireless Controller

CAP1

CAP2
Client number: 16

Client number: 20

Client

The client is within the wireless range of CAP1 and CAP2. The client requests to connect to
CAP1 and the following two conditions are met:
1 The client number of CAP1 has reached or exceeded the maximum number that the
load balancing set ( 20 as an example).
2 The client is also in the coverage of other CAPs. And the difference of the connected
client number between CAP1 and one of the other CAPs is greater than the difference
threshold set in load balancing (4 as an example, 20-16≥4).
Due to load balancing, AC will reject the client’s request to connect to CAP1 and instead
connect the client to other CAPs with a smaller load. Thus, the performance of the whole
network is improved.
If the client requests to connect to CAP1 continually, and the request fail number exceeds
the maximum fail number set in load balancing, CAP1 will accept the connecting request of
the client.
If the signal strength of the client is smaller than the RSSI threshold, it will not count to the
total number of clients in load balancing.

Choose the menu AP Control > Load Balancing > Load Balancing to load the following
page.
Figure 4-8

Load Balancing

Specify whether to enable load balancing.

Mode

Load balancing supports session mode only at present. In this mode, each AP
will be assigned an average number of clients by the AC.

Threshold

Set the maximum number of clients that are allowed to access the AP. The
client's request to connect to the CAP will be rejected when the threshold and
difference threshold are exceeded.

Difference Threshod

Set the maximum difference between the number of clients connected to the
AP with the number of clients connected to other APs. The client's requests
to connect will be rejected when the threshold and difference threshold are
exceeded.

Maximum Fail Number

Set the maximum fail number for the client's connection request. When the
client's connection requests fail more than the specified number, the AP will
allow it to connect.

RSSI Threshold

Specify the RSSI (Received Signal Strength Indicator) threshold. If the signal
strength of the client is lower than the RSSI threshold, it will not count to the
total number of clients for the purpose of load balancing.

Radio

5.1

Radio Settings
Choose the menu Radio > Radio Settings > Radio Settings to load the following page.
Figure 5-1

Radio Settings

On this page, you can specify the radio parameters of multiple or individual CAPs. Select
the entries and click the buttons above the list to change the radio status or bulk edit the
parameters.
Click

at the operation row in the radio list, the following figure will be shown.

Figure 5-2

Change the Radio Settings

AP Name

Displays the name of the AP.

Radio Frequency

Displays the radio frequency of the AP to be modified.

Mode

Specify the working mode of the wireless network. AP with a frequency band of
2.4GHz supports five wireless modes: 802.11b, 802.11g, 802.11n, 802.11b/g and
802.11b/g/n. You are recommended to select the 11b/g/n mode, and all of 802.11b,
802.11g and 802.11n wireless stations can connect to the AP. AP with a frequency
band of 5GHz supports 802.11a, 802.11n, 802.11a/n and 802.11a/n/ac modes.
You are recommended to select 11a/n/ac mode, allowing 802.11a, 802.11n and
802.11ac wireless stations to access the AP.

Bandwidth

Specify the bandwidth of the wireless network. According to IEEE 802.11n standard,
using higher bandwidth can increase wireless throughput. However, users may
choose lower bandwidth due to the following reasons:
1. Increase the available number of channels within the limited total bandwidth.
2. To avoid interference from overlapping channels occupied by other devices in the
environment.
3. Lower bandwidth can concentrate higher transmit power, increasing stability of
wireless links over long distances.

Channel

Specify a channel for the wireless network. If auto is selected, the AP will
automatically choose a suitable channel.

Transmit Power

Specify a transmit power for the wireless network. A larger transmission power than
needed may cause interference to other wireless networks.

Maximum Users

Specify the maximum number of clients that can be connected to the AP.

Antenna

Specify the antenna type. Only internal antenna is supported at present.

Fragment
Threshold

Specify the fragment threshold for transmitting packets. If the size of the packet
is larger than the fragment threshold, the packet will be fragmented into several
packets. A value that is too low for the fragment threshold may result in poor
wireless performance caused by the excessive packets. The recommended and
default value is 2346 bytes.

Beacon Interval

Enter a value between 40 and 1000 in milliseconds to determine the duration
between beacon packets that are broadcasted by the AP to synchronize the wireless
network. The default is 100 milliseconds.

Airtime Fairness

Specify whether to enable Airtime Fairness feature. With this feature enabled,
each client connected to the AP can get the same amount of time to transmit data,
preventing low-data-rate clients from occupying too much network bandwidth and
improving the network throughput. We recommend that you enable this function
under multirate wireless networks.

RTS Threshold

Enter a value between 1 and 2347 to determine the packet size of data transmission
through the AP. By default, the RTS (Request to Send) Threshold size is 2346. If the
packet size is greater than the preset threshold, the AP sends Request of Send
frames to a particular receiving station and negotiates the sending of a data frame,
or else the packet will be sent immediately.

DTIM Period

This value indicates the number of beacon intervals between successive Delivery
Traffic Indication Messages (DTIM) and this number is included in each Beacon
frame. A DTIM is contained in Beacon frames to indicate whether the AP has
buffered broadcast and/or multicast data for the client devices. Following a Beacon
frame containing a DTIM, the access point will release the buffered broadcast and/or
multicast data, if any exists. You can specify a value between 1-255 Beacon Intervals.
The default value is 1, indicating the DTIM Interval is the same as the Beacon Interval.
An excessive DTIM interval may reduce the performance of multicast applications. It
is recommended to keep it as the default.

WMM

Specify whether to enable the WMM. With WMM enabled, this device uses the QoS
function to guarantee the transmission of audio and video packets with high priority.

Broadcast Probe
Response

Specify whether to enable the broadcast probe response function. The clients send
broadcast probes to detect the wireless networks nearby. If the function is enabled,
the AP will respond to the broadcast probe to let the clients know of its existence.
With the function disabled, the client cannot find the AP by sending broadcast
probes.

Short GI

Specify whether to enable the Short GI. Short GI is used to increase the throughput
by reducing the guard interval time. It is recommended to enable this function.

Weak Signal
Forbidden

Specify whether to enable the weak signal forbidden function. With this function
enabled, the AP will forbid the client with a signal strength lower than a certain value
from connecting.

Weak Signal
Discard

Specify whether to enable the weak signal discard function. With this function
enabled, the AP will discard the client with a signal strength lower than a certain
value.

Click OK to complete the configuration. Click Default Settings to restore the parameters to
the default.

5.2

Rate Settings
Choose the menu Radio > Rate Settings > Rate Settings to load the following page. Specify
the data transmission rate on this page.
Figure 5-3

Rate Settings

802.11a

Basic Rate: Specify the basic rate set with which the 802.11a clients are
allowed to access the network. At least one rate should be selected from the
rate set. 6Mbps, 12Mbps and 24Mbps are selected by default.
Supported Rate: Specify the supported rate for 802.11a clients. The supported
rate set should not overlap with the basic rate set. 9Mbps 18Mbps, 36Mbps
48Mbps and 54Mbps are selected by default.
Multicast Rate: Specify the multicast rate for the 802.11a multicast packets.
The rate should be selected from the basic rate set. When auto is selected, the
system will select a suitable rate from the basic rate set automatically.

802.11b

Basic Rate: Specify the basic rate with which 802.11b clients are allowed to
access the wireless network. At least one rate should be selected in the rate
set. 1Mbps and 2Mbps are selected by default.
Supported Rate: Specify the supported rate for 802.11b clients. The supported
rate should not overlap with the basic rate that has been set. 5.5Mbps and
11Mbps are selected by default.
Multicast Rate: Specify the multicast rate for the 802.11b multicast packets.
The rate should be selected from the basic rate set. When auto is selected, the
system will select a suitable rate from the basic rate set automatically.

802.11g

Basic Rate: Specify the basic rate with which the 802.11g clients are allowed to
access the network. At least one rate should be selected in the rate set. 1Mbps,
2Mbps, 5.5 Mbps and 11Mbps are selected by default.
Supported Rate: Specify the supported rate for 802.11g clients. The supported
rate set should not overlap with the basic rate set. 6Mpbs, 9Mbps, 12Mbps,
18Mbps, 24Mbps, 36Mbps, 48Mbps and 54Mbps are selected by default.
Multicast Rate: Specify the multicast rate for the 802.11g multicast packets.
The rate should be selected from the basic rate set. When auto is selected, the
system will select a suitable rate from the basic rate set automatically.

802.11n

Basic MCS Index: Specify the basic MCS index for 802.11n clinet. The
maximum MCS index value for 802.11n clients should be equal to or greater
than the basic MCS index value. Otherwise, the clients cannot be allowed to
access the wireless network. The default setting is blank. If a value is selected ,
only 802.11n clients are allowed to access the network.
Supported MCS Index: Specify the support MCS index for the device. The
support MCS index should be equal to or greater than the basic MCS index.

802.11ac

Basic MCS Set: Specify the basic MCS set for the device. The 802.11ac clients
should support the number of antennas and MCS index range regulated by the
basic MCS set. Otherwise, the clients cannot access the wireless network.
Supported MCS Set: Specify the support MCS set for the device. The
corresponding number of antennas and MCS index range of the support MCS
set should be equal to or greater than that of basic MCS set.

Note:

For the connected APs enabled with radio, the rate settings won’t take effect until the APs
reboot or their radios are disabled and enabled again.

5.3

Band Steering
There are clients that only support the 2.4GHz band and clients that support dual band in a
wireless network. If all the clients connect to the 2.4GHz band, the 2.4GHz band will become
very congested, reducing the network performance. With band steering enabled, the AP
would steer the dual band clients to connect to the 5GHz first, which would balance the
band connections and improve the network performance. When enabling band steering,
please ensure the SSIDs of both 2.4GHz and 5GHz bands are the same.
The following example is used to illustrate the process of band steering.
Figure 5-4

Band Steering Process
Wireless Controller

Dual-band CAP

2.4GHz SSID: TP-Link

5GHz SSID: TP-Link

Client Number: 36

Client Number: 40

Dual-band Client

The 2.4GHz SSID and 5GHz SSID of the dual-band CAP are set the same. If a 2.4GHz client
or 5GHz client requests to connect to the CAP, the band steering won’t take effect and the
client will connect to the 2.4GHz or 5GHz directly. If a dual band client requests to connect
to the CAP, due to band steering, the CAP will lead the client to connect to the 5GHz band
first.
When the wireless network satisfies the following two conditions:

1 The client number of the 5GHz band reaches or exceeds the maximum client numbers
that are allowed to connect (40 as an example).
2 The difference value in client number of the 2.4GHz band and the 5GHz band
reaches or exceeds the difference threshold set in band steering setting (4 as an
example,40-36≥4).

Due to band steering, a new dual band client will be rejected from connecting to the 5GHz
band and be allowed to connect to the 2.4GHz band.
36

But if the client repeatedly requests to connect to the 5GHz, and the rejection exceeds the
maximum failure number set in band steering setting, the client will be allowed to connect.
Choose the menu Radio > Band Steering > Band Steering to load the following page.
Check the Enable radio button to enable the band steering function.
Figure 5-5

Band Steering

5GHz Maximum
Connection Threshold

Specify the maximum number of clients that are allowed to connect to the 5GHz
band. When the client number meets the 5GHz maximum connection threshold
and difference threshold, the AP will prevent more APs from connecting to the
5GHz band.

Difference Threshold

Specify the maximum difference value between the number of clients
connected to the 5GHz band and the number connected to the 2.4GHz band.
When the client connections meet the 5GHz maximum connection threshold
and the difference threshold, the AP will prevent more APs from connecting to
the 5GHZ band.

Maximum Failure
Number

Specify the maximum number of failed connection attempts of the client.
If the clients continuously request to connect to the 5GHz band and the number
of failed attempts exceeds the specified number, the CAP will accept the
connection request.

Click Save to finish the settings.

5.4

Wi-Fi Roaming
Wi-Fi roaming is a technology that keeps a station connected to the network while the
station is moving from one Access Point to another.

For example, a client can walk through a facility while carrying on a conversation over a WiFi phone. The Wi-Fi radio inside the phone automatically roams from one access point to
another as needed to provide seamless connectivity.

Choose the menu Radio > Wi-Fi Roaming to load the following page. Configure the two
802.11k options.
Figure 5-6

Wi-Fi Roaming

Neighbor List

Choose to whether enable Wi-Fi roaming feature. With this option enabled, WiFi roaming will take effect on the 2.4GHz band.

Neighbor List Dual
Band

Choose to whether enable Wi-Fi roaming on both of the 2.4GHz and 5GHz
bands.

Note:

Only when Neighbor List is enabled, will Neighbor List Dual Band take effect.

Click Save to finish the settings.

Wireless

6.1

Wireless Service
Choose the menu Radio > Wireless > Wireless Service to load the following page.
Figure 6-1

Wireless Service

Specify and view the wireless service on this page. Click
button, you can go into the radio binding page.
service. Click
Figure 6-2

to create a new wireless

Add a New Wireless Service

Status

Specify whether to enable the wireless network.

SSID

Specify the SSID (Service Set Identifier) for the wireless network. The SSID
should be unique.

Description

Specify a description for the entry to make it easier to search for and manage.

AP Isolation

Enable AP isolation to isolate the wireless clients connected to the same AP
so that they cannot communicate with each other. This setting cannot take
effect in other APs; that is, AP isolation cannot isolate the clients connected to
different APs with the same SSIDs.

Security

Specify the security option of the wireless network. If all the clients are allowed
to access the wireless network, please select None. For the safety of the
wireless network, you are suggested to encrypt your wireless network with
password. This device provides three security options: WPA/WPA2 (Wi-Fi
Protected Access) and WPA-PSK/WPA2-PSK (WPA Pre-Shared Key). WPAPSK/WPA2-PSK is recommended. Settings vary in different security options as
the details is in the following introduction.

Following is the detailed introduction of security mode: WPA/WPA2 and WPA-PSK/WPA2PSK.
 WPA-PSK/WPA2-PSK

Based on pre-shared key. It is characterized by higher safety and simple settings, which
suits for common households and small business. WPA-PSK has two versions: WPA-PSK
and WPA2-PSK.
Figure 6-3

Security of WPA-PSK/WPA2-PSK

Authentication Type

Select one of the following versions:
Auto: Select WPA or WPA2 automatically based on the wireless client's
capability and request.
WPA-PSK: Pre-shared key of WPA.
WPA2-PSK: Pre-shared key of WPA2.

Encryption

Select the encryption type, including Auto, TKIP, and AES. The default setting is
Auto, which can select TKIP (Temporal Key Integrity Protocol) or AES (Advanced
Encryption Standard) automatically based on the wireless station's capability
and request. AES is more secure than TKIP and TKIP is not supported in
802.11n mode. It is recommended to select AES as the encryption type.

Group Key Update
Period

Enter the number of seconds (minimum 30) to control the time interval for the
encryption key automatic renewal.

PSK Password

Configure the PSK password with ASCII or Hexadecimal characters. For ASCII,
the length should be between 8 and 63 characters with a combination of
numbers, letters (case-sensitive) and common punctuations. For Hexadecimal,
the length should be 64 characters (case-insensitive, 0-9, a-f, A-F).

 WPA/WPA2

Based on Radius Server, WPA can assign different passwords for different users and it is
much safer than WPA-PSK. However, it has high maintenance costs and is only suitable for
enterprise users. At present, WPA has two versions: WPA and WPA2.

Figure 6-4

Security of WPA/WPA2

Authentication Type

Select one of the following versions:
Auto: Select WPA-PSK or WPA2-PSK automatically based on the wireless
station's capability and request.
WPA: Wi-Fi Protected Access.
WPA2: Version 2 of WPA.

Encryption

Group Key Update
Period

Enter the number of seconds (minimum 30) to control the time interval for the
encryption key automatic renewal.

Radius Server IP

Enter the IP address of the Radius server.

Radius Port

Enter the port number of the Radius server.

Radius Password

Enter the share key of the Radius server.

Click
Figure 6-5

button, you can go into the radio binding page.
Radio Banding

SSID

Displays the current wireless network.

Select the Group

Select the group to be displayed in the list.

VLAN Binding

above the list. The wireless
Enter a VLAN ID into the field and Click
network will be bound to the corresponding VLAN.

Bound

Select the desired entries and click this button to bind the service to
corresponding radios. Unlocked APs cannot be bound. Please refer to 4.1 AP
Settings and check the box Lock to AC Automatically.

Unbind

Select the desired entries and click this button to unbind the service in
corresponding radios.

Back to Wireless

Click this button to return to the wireless service page.

Authentication

7.1

MAC Authentication
MAC Authentication is based on VLAN and MAC address. The administrator can preset
MAC Authentication entries to allow or deny the clients with specific MAC addresses
and in specific VLANs to access the network. The clients do not need to install any client
software, nor do any operation during the MAC authentication process.

With this feature configured, when a client tries to access the network, the AP sends
the MAC address and VLAN information of the client to the AC. Based on the preset
MAC Authentication entries, the AC checks whether the client is allowed to access the
network or not. Only the clients allowed to access the network can go for the further portal
authentication process.
As the following diagram shows, we configure Client 1 and Client 2 to the whitelist, and
Client 3 to the blacklist on the AC. When these clients are trying to access the network,
the AC will check the MAC authentication entries. According to these entries, Client 1 and
Client 2 will be allowed to access the network, and Client 3 will be denied to access the
network.
Figure 7-1

Topology for MAC Authentication
Internet

Whitelist of MAC Addresses:
01-86-FC-75-B1-02 VLAN2
01-86-FC-75-B2-75 VLAN2
Blacklist of MAC Address:
01-86-FC-75-B3-34 VLAN 3

PoE Switch

CAP

Client 1
01-86-FC-75-B1-02
VLAN 2

Client 2
01-86-FC-75-B2-75
VLAN 2

Client 3
01-86-FC-75-B3-34
VLAN 3

To configure MAC Authentication, refer to the following steps:

1 Choose the menu Authentication > MAC Authentication > MAC Address to bind the
MAC addresses and VLANs of the clients to be authenticated.
2 Choose the menu Authentication > MAC Authentication > MAC Authentication to set
MAC authentication rule on the VLANs.

7.1.1 MAC Address
Choose the menu Authentication > MAC Authentication > MAC Address to load the
following page.
Figure 7-2

MAC Address

You can click Backup to back up all the MAC authentication entries in the CSV file which
are in ANSI coding format. This file can be restored to the AC and all MAC addresses can
be added into the MAC address list.
To add multiple MAC address entries at a time:

1 Save the MAC address entries as a CSV file with ANSI coding format in the AC. You can
use the Backup MAC Address function to obtain a CSV file to view the correct format.
2 Click Browse to select the file path, and then click Restore to restore the file.
Note:

Using Excel to open the CSV file may cause some numerical format changes, and the number may be displayed
incorrectly. If you use Excel to edit the CSV file, please set the cell format as text.

In the MAC address list you can view the MAC address entries.
Click

to add a new MAC address entry, as shown in the following figure.

Figure 7-3

Add a new MAC Address Entry

Name

Specify the name for the entry.

MAC Address

Specify the MAC address of the client.

VLAN Range

Specify the VLAN range. The range is 1 to 4094. Number and range are both
supported. The ranges can be seperated by commas. For example:
1
11-20
1,3,5,4090-4094

7.1.2 MAC Authentication
Choose the menu Authentication > MAC Authentication > MAC Authentication to load the
following page.
Figure 7-4

MAC Authentication

Here you can view the MAC Authentication List.
Click
Figure 7-5

to add a new entry.
Add a MAC Authentication List

7.2

MAC Authentication
Name

Specify or check the name of the MAC authentication entry to make it easier to
search for and manage.

Effective VLAN Range

Specify or check the effective VLAN range of the MAC authentication entry.
The range is 1 to 4094. Number and range are both supported. The ranges can
be seperated by commas. For example:
1
11-20
1,3,5,4090-4094

Description

Specify or check the description of the authentication entry to make it easier to
search for and manage.

Authentication Mode

Black List: All the MAC addresses in this authentication mode are forbidden to
access the network.

Status

Specify whether to enable this authentication entry.

Portal Authentication
AC provides several types of portal authentication, including Web Authentication, Onekey
Online, Voucher, SMS, Facebook, Remote Portal.

To provide portal authentication service, two kinds of servers are required: web server
which is used to provide login page for the clients, and authentication server which is used
to authenticate the clients. The web server and authentication server can be the built-in
servers of the AC or the external connected servers. Which kinds of servers are used to
provide portal service is determined by the portal authentication types and your choices.
Figure 7-6

Portal Topology
Web Server (external or built in AC)

Client

Access Device

Authentication Server (external or built in AC)

 Web Server

For Web Authentication, Onekey Online, Voucher and SMS, the AC uses its built-in web
server to provide login page for the clients. Before configuring such portal authentication
features, you need to set the login page in the Splash Page module.
For Facebook, the web sever of Facebook is used to provide login page and Facebook
Page for the clients.

For Remote Portal, you need to build a remote portal server on your network to provide
customized login page for the clients.
 Authentication Server

For Web Authentication and Remote Portal, there are two methods to authenticate the
clients: using the built-in authentication server of the AC or using the remote authentication
server on the network. You can configure the remote authentication server in the
Authentication Sever module.
For Onekey Online and Voucher, the AC uses the built-in authentication server to
authentication the clients.

For SMS, the AC uses the authentication server of service provider Twilio to authenticate
the clients.
For Facebook, the AC uses the authentication server of Facebook to authenticate the
clients.
Note:

Before configuring portal authentication, make sure that the IP address of the AC’s interface that manages the
AP and the IP addresses of the clients are routable.

7.2.1 Splash Page
Choose the menu Authentication > Portal Authentication > Splash Page to load the
following page.
Figure 7-7

Splash Page

Here you can upload pictures or use the default template to set the splash pages for
subsequent authentication to meet the requirements of advertisement promotions.
to add a new entry. There are four authentication types of the splash page,
Click
including Web Authentication, Onekey Online, Voucher and SMS.

Figure 7-8

Add a Splash Page

Page Name

Specify the name of the splash page template.

Authenticaiton Type

Select the authentication type of the splash page. Options include Web
Authentication, Onekey Online, Voucher and SMS.
Web Authentication: Clients need to enter a username and password to log in,
and can access the network after successful authentication.
Onekey Online: Clients can access the network without entering any
parameters on the login page.
Voucher: Clients need to enter the voucher code to log in, and can access the
network after successful authentication.
SMS: Clients need to enter the verification code received by their mobile
phones to log in, and can access the network after successful authentication.

Page Title

Specify the page title for the authentication.

Background

Select the background type. Two types are supported: Solid Color selected on
the page and Picture uploaded from your local computer.

Background Color

If Solid Color is selected, configure your desired background color through the
color picker or by entering the RGB values manually.

Background Picture

If Picture is selected, click the Upload button and a window will pop up. Click
the Browse button and select a background picture. You can drag and scale
the clipping region to edit the picture.

Logo

Click the Upload button and a window will pop up. Click the Browse button and
select a logo picture. You can drag and scale the clipping region to edit the
picture.

Logo Position

Set the position of the logo picture. The options include Middle, Upper and
Lower.

Welcome Information

Specify the welcome information.

Welcome Information
Color

Select your desired text color for the welcome information through the color
picker or by entering the RGB values manually.

Specify the copyright information.

Select your desired text color for Copyright information through the color
picker or by entering the RGB values manually.

Description

Specify a description for the entry to make it easier to search for and manage.

Input Box Frame Color

Select your desired color for the input box border through the color picker or
by entering the RGB values manually.

Button Position

Set the position of the login button. The options include Middle, Upper and
Lower.

Button Color

Select your desired login button color through the color picker or by entering
the RGB values manually.

Button Text Color

Select your desired text color for the button through the color picker or by
entering the RGB values manually.

On the right side of the page, you can click the buttons Tablet PC, Mobile Phone and PC to
preview the login pages on these kinds of devices.

7.2.2 Web Authentication
In Web Authentication, clients can use the user accounts to pass the authentication.

Choose the menu Authentication > Portal Authentication > Web Authentication to load
the following page.
Figure 7-9

Web Authentication

Here you can view the Web Authentication information and edit the entries.
to add a new entry. There are two authentication server types, including Local
Click
Authentication Server and Remote Authentication Server.
 Local Authentication Server

Select Local Authentication Server as the Authentication Server Type, and the following
the page will appear.

Figure 7-10

Local Authentication Server Page

Status

Specify the status of the entry.

SSID

Specify the SSIDs of the Web authentication.
Note: The SSIDs abeled "Bound" are being used by other authentication entries.
If these SSIDs are selected, the original configuration will be replaced by the
current configuration.

Splash Page

Select the splash page of the Web authentication.

Authenticaiton Server
Type

Specify the server type of the Web authentication. Here we select Local
Authentication Server.

Success Redirect URL

Specify the redirect URL address after successful authentication.

Fail redirect URL

Specify the redirect URL address after the authentication failure.

Non-sense
Authentication

With this option enabled, the non-sense authenticated users will pass the
authentication automatically when connecting to the wireless network.

Description

Specify a description for the Web authentication entry to make it easier to
search for and manage.

Note:

When Local Authentication Server is selected, you need to add the login information of the allowed users. For
detailed configuration, refer to 7.3 Local User Management.

 Remote Authentication Sever

Select Remote Authentication Server as the Authentication Server Type, and the following
the page will appear.
Figure 7-11

Remote Authentication Server Page

Status

Specify the status of the entry.

SSID

Specify the SSIDs that will be enabled with Web authentication.
Note: The SSIDs labeled "Bound" are being used by other authentication
entries. If these SSIDs are selected, the original configuration will be replaced
by the current configuration.

Splash Page

Select the splash page of the Web authentication.

Authenticaiton Server
Type

Specify the server type of the Web authentication. Here we select Remote
Authentication Server.
To configure Radius server, refer to Authentication Server.

Authentication Server
Group

Select the server group of the Web authentication.

Free Authentication
Timeout

Set the free online duration for the users.
Note: If the remote authentication server is configured with an online time
duration for the users, then the time duration set on the server will take effect
instead of Free Authentication Timeout set here.

Success Redirect URL

Specify the redirect URL address after successful authentication.

Fail redirect URL

Specify the redirect URL address after the authentication failed.

Non-sense
Authentication

If non-sense authentication is enabled, the non-sense authenticated users will
pass the authentication automatically when connecting to the wireless network.

Specify whether to enable the Advertisement feature. With this feature enabled,
you can add advertisement pictures on the authentication page. These
advertisement pictures will be displayed before the login page appears. The
required parameters are as follows:
Picture Resouce: You can add up to 5 advertisement pictures. When several
pictures are added, they will be played in a loop. There are two picture
resources: Local Upload and External Link.
Advertisement Duriation Time: Specify how long the advertisement will be
displayed for. For this duration, the pictures will be played in a loop. Enter
a value from 1 to 30 seconds. If the duration time is not enough for all the
pictures, the rest will not be displayed.
Photo Carousel Interval: Specify the picture carousel interval. If this value
is set as 5 seconds, the first picture will be displayed for 5 seconds, followed
by the second picture for 5 seconds, and so on. Enter a value from 1 to 10
seconds.
Allow to Skip Advertisement: Specify whether to enable this feature. With this
feature enabled, the user can click the Skip button to skip the advertisement.

Description

Specify a description for the Web authentication entry to make it easier to
search for and manage.

7.2.3 Onekey Online
In Onekey Online Authentication, clients can pass the authentication without entering any
parameters on the login page .

Choose the menu Authentication > Portal Authentication > Onekey Online to load the
following page.
Figure 7-12

Onekey Online

Here you can view the Onekey Online Authentication information and edit the entries.
to add a new entry.

Click
Figure 7-13

Add a New Onekey Online Entry

Configure the related parameters and click OK.
Status

Specify whether to turn on the Onekey Online authentication entry.

SSID

Specify the SSIDs that will be enabled with Onekey Online authentication.
Note: The SSIDs labeled "Bound" are being used by other authentication
entries. If these SSIDs are selected, the original configuration will be replaced
by the current configuration.

Splash Page

Select the splash page of Onekey Online authentication.

Free Authentication
Timeout

Select the free online time for users who have passed onekey online
authentication.

Description

Specify a description for the onekey online authentication entry to make it
easier to search for and manage.

7.2.4 Voucher
In Voucher Authentication, you can distribute the voucher codes that are automatically
generated by the AC to the clients. Clients can enter the voucher codes on the login page
to access the network.
Note:

To create voucher codes, refer to Voucher Management.

Choose the menu Authentication > Portal Authentication > Voucher to load the following
page.
Figure 7-14

Voucher

Here you can view the Voucher Authentication information and edit the entries.
54

Click
Figure 7-15

to add a new entry.
Add a New Voucher Entry

Configure the related parameters and click OK.
Status

Specify whether to turn on the Voucher authentication entry.

SSID

Specify the SSIDs that will be enabled with Voucher authentication.
Note: The SSIDs labeled "Bound" are being used by other authentication
entries. If these SSIDs are selected, the original configuration will be replaced
by the current configuration.

Splash Page

Select the splash page of Onekey Online authentication.

Success Redirect URL

Specify the redirect URL address after successful authentication

Fail redirect URL

Specify the redirect URL address after the authentication failure.

Non-sense
Authentication

If non-sense authentication is enabled, the non-sense authenticated users will
pass the authentication automatically when connecting to the wireless network.

Specify whether to enable the Advertisement feature. With this feature enabled,
you can add advertisement pictures on the authentication page. These
advertisement pictures will be displayed before the login page appears. The
required parameters are as follows:
Picture Resouce: You can add up to 5 advertisement pictures. When several
pictures are added, they will be played in a loop. There are two picture
resources: Local Upload and External Link.
Advertisement Duration Time: Specify how long the advertisement will be
displayed for. For this duration, the pictures will be played in a loop. Enter
a value from 1 to 30 seconds. If the duration time is not enough for all the
pictures, the rest will not be displayed.
Photo Carousel Interval: Specify the picture carousel interval. If this value
is set as 5 seconds, the first picture will be displayed for 5 seconds, followed
by the second picture for 5 seconds, and so on. Enter a value from 1 to 10
seconds.
Allow to Skip Advertisement: Specify whether to enable this feature. With this
feature enabled, the user can click the Skip button to skip the advertisement.

Description

Specify a description for the Voucher entry to make it easier to search for and
manage.

7.2.5 SMS
In SMS Authentication, the client can get a verification code using a mobile phone and
enter the code to pass the authentication.
Choose the menu Authentication > Portal Authentication > SMS to load the following
page.
Figure 7-16

SMS Page

Here you can view the SMS Authentication information and edit the entries.
Click

to add a new entry.

Figure 7-17

Add a New SMS Entry

Configure the following parameters. Note that you need to first go to the Twilio website
to register an account and get the following three parameters: Twilio SID, Authentication
Token and Phone Number.
Status

Specify whether to turn on the SMS authentication entry.

SSID

Specify the SSIDs that will be enabled with SMS authentication.
Note: The SSIDs labeled "Bound" are being used by other authentication
entries. If these SSIDs are selected, the original configuration will be replaced
by the current configuration.

Splash Page

Select the splash page of SMS authentication.

Twilio SID

Enter the Account SID for Twilio API Credentials.

Authentication Token

Enter the Authentication Token for Twilio API Credentials.

Phone Number

Enter the phone number that is used to send verification messages to the
clients.

Free Authentication
Timeout

Specify the permitted online time of the clients who have passed SMS
authentication.

Description

Specify a description for the SMS entry to make it easier to search for and
manage.

7.2.6 Facebook
In Facebook Authentication, the login page is your own Facebook Page that are bound
to the AC, and you can customize your Facebook Page according to your actual needs.
AC uses the Facebook server to authenticate the clients, and the logged-in clients will be
redirected to your Facebook Page.
Choose the menu Authentication > Portal Authentication > Facebook to load the following
page.
Figure 7-18

Facebook

Here you can view the Facebook Authentication information and edit the entries.
Click

to add a new entry.
58

Figure 7-19

Add a New Facebook Entry

Status

Specify whether to turn on the Facebook authentication entry.

SSID

Specify the SSIDs that will be enabled with Facebook authentication.
Note: The SSIDs labeled "Bound" are being used by other authentication
entries. If these SSIDs are selected, the original configuration will be replaced
by the current configuration.

Configuration

Click this button to specify the Facebook Page. For details, refer to the
following introduction.

Facebook Page

Displays the name of the specified Facebook Page.

Description

Specify a description for the Facebook entry to make it easier to search for and
manage.

Click the Configuration button and log in to your Facebook account in the pop-up window.
Then configure the Facebook Wi-Fi parameters and click Save Settings.

Figure 7-20

Facebook Configuration Page

Facebook Page

Select a Facebook Page that has been created in advance. Note that a valid
location should be associated with the Facebook Page.

Bypass Mode

Select bypass mode. There are two options:
Skip check-in link: Users can directly skip check-in and access the network
without any code.
Require Wi-Fi code: Users need to enter the Wi-Fi code you configured here to
access the network.

Session Length

Select how long the users will have Wi-Fi after they check in.

(Optional) Check the box and specify the terms of service.

7.2.7 Remote Portal
In Remote Portal, you can build your own portal server on the network to provide the
customized login page for clients. In such scenario, your customized server is called as
remote portal server, and AC will be responsible for the communication between the
clients and the remote portal server.
60

Choose the menu Authentication > Portal Authentication > Remote Portal to load the
following page.
Figure 7-21

Remote Portal

Here you can view the Remote Portal Authentication information and edit the entries.
to add a new entry. There are two authentication server type: Local
Click
Authentication Server and Remote Authentication Server.
 Local Authentication Sever

Select Local Authentication Server as the Authentication Server Type, and the following
page will appear.
Figure 7-22

Local Authentication Server Page

Status

Specify whether to turn on the remote portal authentication entry.

Splash Page

Enter the splash page name of the remote portal authentication.

SSID

Specify the SSID that will be enabled with Remote Portal authentication.
Note: The SSIDs labeled "Bound" are being used by other authentication
entries. If these SSIDs are selected, the original configuration will be replaced
by the current configuration.

Remote Portal Address

Enter the address of the server used for remote portal authentication.

Authenticaiton Server
Type

Select the server type used for remote portal authentication.

Success Redirect URL

Specify the redirect URL address after successful authentication.

Fail redirect URL

Specify the redirect URL address after the authentication failure.

Non-sense
Authentication

If non-sense authentication is enabled, the non-sense authenticated users will
pass the authentication automatically when connecting to the wireless network.

Description

Specify a description for the remote portal authentication entry to make it
easier to search for and manage.

Note:

When Local Authentication Server is selected, you need to add the login information of the allowed clients. For
detailed configuration, refer to 7.3 Local User Management.

 Remote Authentication Sever

Select Remote Authentication Server as the Authentication Server Type, and the following
page will appear.
Note:

To configure the remote Radius server ,

Figure 7-23

Remote Authentication Server Page

Status

Specify whether to turn on the remote portal authentication entry.

Splash Page

Enter the splash page name of the remote portal authentication.

VLAN ID

Select the VLAN ID used to remote portal authentication.

Remote Portal Address

Enter the address of the server used for remote portal authentication.

Authenticaiton Server
Type

Select the server type used for remote portal authentication.
To configure Radius server, refer to Authentication Server.

Authentication Server
Group

Select the server group used for remote portal authentication.

7.3

Free Authentication
Timeout

Success Redirect URL

Specify the redirect URL address after successful authentication.

Fail redirect URL

Specify the redirect URL address after the authentication failure.

Non-sense
Authentication

If non-sense authentication is enabled, the non-sense authenticated users will
pass the authentication automatically when connecting to the wireless network.

Description

Specify a description for the remote portal authentication entry to make it
easier to search for and manage.

Local User Management
In Local User Management, you can create and manage local user accounts for the Web
authentication feature. Clients need to use the local user accounts to pass the Web
authentication.
Choose the menu Authentication > User Management > Local User Management to load
the following page.
Figure 7-24

Local User Management

 Backup User Information

Click Backup to backup all the local users’ information into a CSV file in ANSI coding format.
This file can be restored to the user’s list.
 Restore User Information

Add multiple local user entries at a time:

1 Save the local user entries as a CSV file with ANSI coding format in the device. You
can use the Backup User Information function to obtain a CSV file to view the correct
format.
2 Click Browse to select the file path, and then click Restore to restore the file.
Note:

Using Excel to open the CSV file may cause some numerical format changes, and the
number may be displayed incorrectly. If you use Excel to edit the CSV file, please set the
cell format as text.
 Rule List

Here you can specify and view the local users. Click
two user types, including Formal User and Free User.

to add a new entry. There are

Formal User

You can provide formal users with continuous internet service. When the user’s account
expires, the account will be invalid.
Figure 7-25

Add a Formal User

User Type

Specify the user type as formal user.

Username

Specify the username. The username should not be the same as any existing
one.

Password

Specify the password. Users will be required to enter the username and
password when they attempt to access the network.

Authentication
Timeout

Specify the authentication timeout for formal users. After the timeout, the users
need to log in at the web authentication page again to access the network.

Authentication Period

Specify the authentication period during which the users can log in to the web
authentication page.

MAC Address Binding
Type

There are three types of MAC binding: No binding, Static Binding and Dynamic
Binding.
If dynamic binding is selected, the MAC address of the first user that passes
the authentication will be bound.
If static binding is selected, the MAC address of all users that pass the
authentication will be bound.

Maximum Users

Specify the maximum number of users able to use this account to pass the
authencitation.

Rate Limit (Download)

Select whether to enable download rate limit. With this option enabled, you can
specify the limit of download rate.

Rate Limit (Upload)

Select whether to enable upload rate limit. With this option enabled, you can
specify the limit of upload rate.

Traffic Limit

Select whether to enable traffic limit. With this option enabled, you can specify
the total traffic limit in a period of time. Once the limit is reached in one period,
the client cannot access the network until the next period. The period options
include Every Day, Every Week, Every Month and All Authentication Time.

Name

Specify the user's name (optional).

Telephone

Specify the user's telephone number (optional).

Description

Enter a description for the user (optional).

Status

Specify whether to enable this account.

Free User

You can provide free users with internet service for a short time (in minutes). The account
can be reused. When the time expires, the user can log in to the authentication page again
and can be re-authenticated.

Figure 7-26

Add a Free User

User Type

Specify the user type as free user.

Username

Specify the username. The username should not be the same as any existing
one.

Password

Specify the password. Users will be required to enter the username and
password when they attempt to access the network.

Authentication Period

Specify the authentication period during which the users can log in to the web
authentication page.

Free Period

Specify the free period for the users to be online.

Maximum Users

Specify the maximum number of users able to use this account to pass the
authentication.

Rate Limit (Download)

Select whether to enable download rate limit. With this option enabled, you can
specify the limit of download rate.

Rate Limit (Upload)

Select whether to enable upload rate limit. With this option enabled, you can
specify the limit of upload rate.

Traffic Limit

Description

Optional: Enter a description for the user.

Status

Specify whether to turn on authentication.

7.4

Voucher Management
You can create voucher codes in batch on the Create Voucher page and manage them
conveniently on the Manage Voucher page.

7.4.1 Create Voucher
Choose the menu Authentication > Voucher Management > Create Voucher to load the
following page.
Figure 7-27

Create Voucher

Specify the parameters of the vouchers to be created and click OK.
Code Length

Specify the length of the voucher codes to be created.

Amount

Specify the number of voucher codes to be created.

Type

Select the type of the voucher codes to be created. There are two types:
Single Use and Multi Use. Single Use allows only one client to pass the
authentication with one voucher code. Multi Use allows several clients to pass
the authentication with one voucher code.

Max Users

If Multi Use is selected, specify the maximum number of the clients who can use
the same voucher code to pass the authentication.

Duration Time

Specify the permitted online time of clients who have passed the
authentication.

Rate Limit (Download)

Select whether to enable download rate limit. With this option enabled, you can
specify the limit of download rate.

Rate Limit (Upload)

Select whether to enable upload rate limit. With this option enabled, you can
specify the limit of upload rate.

Traffic Limit

Specify the total traffic limit for one voucher. Once the limit is reached, the
client can no longer access the network using the voucher.

Description

Specify a description for the voucher codes to make them easier to search for
and manage.

7.4.2 Manage Voucher
Choose the menu Authentication > Voucher Management > Manage Voucher to load the
following page.
Figure 7-28

Manage Voucher

The above table displays the information of the current vouchers. You can print and
distribute them to the users. Also, you can manage the vouchers, such as deleting the
vouchers and setting the vouchers to be expired.

7.5

Code

Displays the voucher code. Clients will be required to enter the voucher code
when they attempt to access the network.

Create Time

Displays the time when the voucher code is created.

Dscription

Displays the description for the voucher code.

Duration

Displays the permitted online time of the clients who have passed the
authentication.

Status

Displays whether the code is valid or not, and if valid, how many clients are
permitted to pass the authentication.

Operation

: Click this button to print the codes created in the same batch.
: Click this button to delete the voucher code.
: Click this button to set the voucher code to be expired, which means that
the voucher code cannot be used to pass the authentication.

Authentication Server
AC supports external Radius server. When clients start the authentication process, the
AC will forward user information to the external authentication server, and the server will
authenticate the user. To use this feature, follow the steps below:

1 Configure the Radius Server. Choose the menu Authentication > Authentication Server
> Radius Server.
2 Configure the Server group. Choose the menu Authentication > Authentication Server
> Authentication Server Group.

7.5.1 Radius Server
Choose the menu Authentication > Authentication Server > Radius Server to load the
following page.
Figure 7-29

Radius Server

Here you can add, edit or delete an external radius server.
to add a new entry.

Click
Figure 7-30

Add a Radius Serve

Server Name

Specify a name for the Radius server.

Server Address

Specify the address of the server. It should be an IPv4 address or a DNS
domain.

Authentication Port

Specify a port for the server to monitor the authentication packets.

Billing Port

Specify a port for the server to monitor the billing packets. 0 means disable the
billing function.

Share Key

Specify a shared key for the Radius server.

Retry Count

If no reply is received after the client sends a connect request, it will keep
resending the request. Specify the number of times the client is allowed to
resend the request.

Timeout Interval

Specify the timeout interval after the client sends a request packet.

NAS IP Address

Specify the NAS IP address for the authentication. Generally, it is the address
by which the AC and Radius server communicate. This field can be left empty.

Authentication Type

The authentication type includes PAP, CHAP, MSCHAP and MSCHAPv2.

7.5.2 Authentication Server Group
Choose the menu Authentication > Authentication Server > Authentication Server Group
to load the following page.
Figure 7-31

Server Group

Here you can view or edit the server group.
Click

Figure 7-32

to add a new entry.

Add a Serve Group

Group Name

Specify a group name for the authentication server. The group name should not
be the same as the existing one.

Authentication Type

Select the authentication server type. Only Radius server is supported so far.

7.6

Main Server

Select the main server for the group. The main server will have higher priority.

Standby Server

Select the standby server for the group. If the main server malfunctions, the
standby server will come into use.

Recovery Time

Specify the time interval after the main server malfunctions for reconnection.

Description

Specify a description for the authentication server group.

Authentication Config

7.6.1 Free Authentication Policy
Free authentication policy is used to provide free resources for clients before they pass
the portal authentication.

Choose the menu Authentication > Portal Authentication > Free Authentication Policy to
load the following page.
Figure 7-33

Free Authentication Policy

Here you can view the Free Authentication Policy information and edit the entries. Entry 1
to entry 4 are default free authentication policies and cannot be edited.

Click
URL Type.

to add a new entry. There are two Match Modes, including Five Tuple Type and

 Five Tuple Type

Five Tuple Type is configured based on the IP address range, MAC address, VLAN ID,
port and protocol. It is recommended to select Five Tuple Type when there are many
parameters to be configured in the free authentication policy.
Figure 7-34

Five Tuple Type

Strategy Name

Specify a name for the free authentication policy entry.

Match Mode

Specify a match mode for the free authentication policy.

Source IP Range

Specify the source IP address and subnet mask of the free authentication
policy entry.

Source MAC Address

Specify the source MAC address of the free authentication policy entry.

Source VLAN

Specify the source VLAN ID of the free authentication policy entry.

Source Port

Specify the source port range of the free authentication policy entry.

Destination IP Range

Specify the destination IP address and subnet mask of the free authentication
policy entry.

Destination Port

Specify the destination source MAC address of the free authentication policy
entry.

Protocol

Specify the service protocol of the free authentication policy entry.

Description

Specify a description for the free authentication policy entry to make it easier
to search for and manage.

Status

Specify whether to turn on the free authentication policy.

 URL Type

URL Type is configured based on the URL address, IP address range, MAC address and
VLAN ID. It is recommended to select URL Type when the URL address is already known.
Figure 7-35

URL Type

Strategy Name

Specify a name for the free authentication policy entry.

Match Mode

Specify a match mode for the free authentication policy.

URL Address

Specify the URL address for the URL type of free authentication policy.

Source IP Range

Specify the source IP address and subnet mask of the free authentication
policy entry.

Source MAC Address

Specify the source MAC address of the free authentication policy entry.

Source VLAN

Specify the source VLAN ID of the free authentication policy entry.

Protocol

Specify the service protocol of the free authentication policy entry.

Description

Specify a description for the free authentication policy entry to make it easier
to search for and manage.

Status

Specify whether to turn on the free authentication policy.

Note:
•

The empty strategy means all sources are allowed to visit.
74

•

Only when one of the source port or the destination port is configured, can the protocol take effect.

7.6.2 Authentication Parameters
Choose the menu Authentication > Portal Authentication > Authentication Parameters to
load the following page.
Figure 7-36

Authentication Config

Here you can configure and view the global parameters for the authentication.

7.7

Authentication Aging

Specify whether to enbale authentication aging. If the authenticated users
leave the wireless network within the aging time, they could reconnect to the
AP without re-authentication. If the leave time is longer than the aging time,
authentication is required again for users to connect to the AP.

Aging Time

Enter the aging time within which the users could reconnect to the AP without
authentication.The default value is 5.

Portal Authentication
Port

Specify the service port for portal authenticaiton. The default setting is 8080. It
should not be the same as other occupied service ports.

Applications

7.7.1 Application for Web Authentication
 Network Requirements

A hotel wants to offer customers internet access and push hotel advertisements through
the Web authentication page. The clients can access the network only after passing the
Web authentication.
In this case, the hotel can use the local authentication server to authenticate the clients
and use the advertisement feature to display the advertisement pictures to the clients.

 Network Topology
Figure 7-37

Network Topology
Internet

Router

Core Switch

PoE Switch

CAP

Clients

 Configuration Steps
1 Create SSID

Create an SSID for the clients in the Wireless module.
2 Configure the Splash Page
Choose the menu Authentication > Portal Authentication > Splash Page. Click
add a new entry.

Set the Authentication Type as Web Authentication and set the related parameters. Here
you can upload the logo image and a promotional image of the hotel to the device.

Figure 7-38

Splash Page Configurations

3 Configure the Web Authentication

Choose the menu Authentication > Portal Authentication > Web Authentication. Click
to add a new entry.

Enable Web Authentication and set the related parameters.

Figure 7-39

Web Authentication Configurations

4 Add Authentication Accounts

After Web Authentication configuration, we still need to add user accounts to the device.

In this example, we create accounts to meet the following requirements: Each room is
offered with a free account, and up to three clients are able to use this account to pass the
authentication at the same time. The free time is two hours, and the client needs to restart
the authentication after the time expires.

Choose the menu Authentication > Local User Management > Local User Management.
Click

to add a new entry.

Set the related parameters as shown below.
Figure 7-40

Add a Free Account

7.7.2 Application for Onekey Online
Network Requirements

A hotel wants to offer customers free internet access. Customers can access the internet
without providing any information. In this case, the hotel can use Onekey Online to meet
the requirements.
 Network Topology
Figure 7-41

Network Topology
Internet

Router

Core Switch

PoE Switch

CAP

Clients

 Configuration Steps
1 Create SSID

Create an SSID for the clients in the Wireless module.
2 Configure the Splash Page
Choose the menu Authentication > Portal Authentication > Splash Page. Click
to
add a new entry. Set the Authentication Type as Onekey Online and set the other related
parameters.

Figure 7-42

Splash Page Configurations

3 Configure Onekey Online

In this case, we set the free online time as 30 minutes, and the client needs to restart the
connection after the time expires.
Choose the menu Authentication > Portal Authentication > Onekey Online. Click
add a new entry. Turn on the Onekey Online and set the related parameters.
Figure 7-43

Onekey Online Configurations

7.7.3 Application for Voucher
 Network Requirements

A hotel wants to offer customers internet access. To access the internet, the customers
should provide the correct codes which are got from the hotel to pass the authentication.
In this case, the hotel can use the Voucher feature to generate voucher codes and assign
these codes to the clients. AC can use the built-in authentication server to authenticate the
clients.

 Network Topology
Figure 7-44

Network Topology
Internet

Router

Core Switch

PoE Switch

CAP

Clients

 Configuration Steps
1 Create SSID

Create an SSID for the clients in the Wireless module.
2 Configure the splash page.
Choose the menu Authentication > Portal Authentication > Splash Page. Click
add a new entry.
Set the Authentication Type as Voucher and set the related parameters.

Figure 7-45

Splash Page Configurations

3 Configure Voucher Authentication
to add a
Choose the menu Authentication > Portal Authentication > Voucher. Click
new entry. Turn on the Voucher feature and set the related parameters. Click OK.
Figure 7-46

Voucher Configurations

4 Create Vouchers

Choose the menu Authentication > Portal Authentication > Voucher Management >
Create Voucher. Specify the related parameters and click Save.
Figure 7-47

Create Vouchers

5 Print Vouchers

Choose the menu Authentication > Portal Authentication > Voucher Management >
Manage Voucher. Click
Figure 7-48

to export the voucher codes.

View Vouchers

The voucher codes in the table will be exported as the following figure shows. You can print
these codes and give them to your customers.

Figure 7-49

Print Vouchers

7.7.4 Application for SMS
 Network Requirements

A hotel wants to offer customers internet access using the Twilio API service. The
customer needs to get authentication code using a mobile phone and access the network
with the authentication code.
In this case, the hotel can use the SMS feature to authenticate the clients.

 Network Topology
Figure 7-50

Network Topology
Internet
SMS Authentication Server

Router

Core Switch

PoE Switch

CAP

Clients

 Configuration Steps
1 Create SSID

Create an SSID for the clients in the Wireless module.
2 Configure the splash page
Choose the menu Authentication > Portal Authentication > Splash Page. Click
add a new entry.
Set the Authentication Type as SMS and set the related parameters.

Figure 7-51

Splash Page Configurations

3 Register an Twilio account

Go to the official website of Twilio and follow the instructions to create an account.
Figure 7-52

4 Apply for Twilio Service and get the related information

After successful login to Twilio, you need to buy the service for SMS according to the
instructions on the website. Then get the account information, including ACCOUNT SID,
AUTH TOKEN and Phone number.

Figure 7-53

Account Infromation_SID and Auth Token

Figure 7-54

Account Infromation_Phone Number

5 Configure the SMS Authentication
Choose the menu Authentication > Portal Authentication > SMS. Click
entry.
Figure 7-55

to add a new

SMS Authentication Page

Enable SMS and configure the related parameters. You can directly paste the Twilio
account information from the website to this page. Click OK.

7.7.5 Application for Facebook
 Network Requirements

A hotel wants to offer customers internet access and push hotel advertisement through
the Facebook Page of the hotel. And The customers will be redirected to the Facebook
Page after checking in.
88

In this case, the hotel can use the Facebook authentication feature to authenticate the
clients.
 Network Topology
Figure 7-56

Network Topology
Internet
Facebook Servers

Router

Core Switch

PoE Switch

CAP

Clients

 Configuration Steps
1 Create the Facebook Page

Create an SSID for the clients in the Wireless module.
3 Configure the Facebook Authentication
Choose the menu Authentication > Portal Authentication > Facebook. Click
a new entry.

to add

Figure 7-57

Facebook Authentication Page

Click the Configuration button and specify the Facebook Page and the related parameters.
Click Save Settings and close this window.
Figure 7-58

Facebook Configurations

Verify the configuration result and click OK.

Figure 7-59

Facebook Configuration Result

7.7.6 Application for Remote Portal
 Network Requirements

A hotel wants to offer customers internet access and use the remote portal server to push
hotel advertisement through the login page. The clients can access the network only after
pass the authentication.
In this case, the hotel can use the Remote Portal feature. The remote portal server provides
login and authentication page, and the local server of the AC authenticates the clients.

 Network Topology
Figure 7-60

Network Topology
Internet

Router

Remote Portal Server
AC

Core Switch

PoE Switch

CAP

Clients

 Configuration Steps
1 Build Remote Portal Server

Build your remote portal server on the network and make sure the connectivity between
the AC and the server.
2 Create SSID

Create an SSID for the clients in the Wireless module.
3 Configure the Remote Portal Authentication
Choose the menu Authentication > Portal Authentication > Remote Portal. Click
add a new entry. Enable Remote Portal and set the related parameters.

Figure 7-61

Web Authentication Configurations

Link Backup

8.1

Dual-link Backup
Choose the menu Link Backup > Dual-link Backup > Dual-link Backup to load the following
page. Check the option to enable the dual-link backup.
Figure 8-1

Dual-link Backup

Enble

Check this option to enable the dual-link backup function.

Priority

Specify the priority of the AC. The AC with a greater number represents a
higher priority to be selected as the master link. The modification of priority will
result in the reconnection of all CAPs in the master link.

Peer Address

Specify the address of the peer AC as the standby link. The CAP will get the
peer address when obtaining the IP address from the DHCP server. You should
enable the DHCP service on the AC.

Click Save to complete the configuration.
Note:
•

If the priority and peer address are changed, the CAPs in the standby link should be rebooted to make the
settings take effect. To keep the settings of the master link and standby link consistent, please reboot all
the CAPs in the standby link after the modification of the settings.

•

ACs used in the dual-link backup should be the same models.

•

With the dual-link backup enabled, please ensure the settings of the master AC and standby AC are
consistent.

•

When the CAPs switch to the standby link from the master link, the authenticated wireless clients will expire
and be required to re-authenticate.

8.2

Application
 Scenario

The dual-link backup and the standby AC are applied in the scenario that two ACs are used
to manage wireless networks together.
 Topology
Figure 8-2

Topology
Internet

AC1
192.168.1.253
Priority: 150

Router

AC2
192.168.0.253
Priority: 100

Core Switch
DHCP Server

PoE Switch

CAP

 Configuration
1 Configure the external DHCP server.
The external DHCP should support the configuration of the option field. Refer to the
corresponding guide for details of the option settings.
When an AP obtains an IP address from the DHCP server, it also needs the DHCP server
to deliver the IP addresses of the two ACs in the network. You should configure the
following parameters in the DHCP server:

Enter TP-LINK at the DHCP Option 60 field.
Enter the IP addresses of the two ACs into DHCP Option 138 filed, therefore, the CAPs
in the network can find the two ACs.
Note:

• Before configuring the external DHCP server, please disable the DHCP function of the AC to avoid CAPs
obtaining IP addresses abnormally.
• Please enable DHCP Relay function on the core switch to ensure that the DHCP packets can be
transmitted.

2 Configure the priority
There are several ACs in the network and they can manage all the CAPs normally. If you
want CAPs to be managed by a specified AC, set a higher priority for it. When a new
CAP requests to connect to an AC, the AC with higher priority will be connected first.
The higher value means higher priority.
In the above topology, the priority of AC1 is 150 and AC2 is 100. Therefore the AC
becomes the master controller of the CAPs and all CAPs will connect to AC1 first. AC2
is the standby controller.
3 Configure the standby AC
The standby AC comes into use when the master AC breaks down and cannot work
normally. In this situation, the CAPs will automatically accept the management of the
standby AC.
If you want CAPs to connect to another AC when the master AC malfunctions, please
enter the IP address of the standby AC into the peer address field. Therefore, the
master AC will deliver the IP address of the standby AC to CAPs when assigning IP
addresses. CAPs will be associated with master AC and standby AC at the same time.
When the master AC breaks down, the standby AC becomes the master AC.

Figure 8-3

Working Process
Master AC: 192.168.1.253
Standby AC:192.168.1.252

Master AC: 192.168.1.252
Standby AC:192.168.1.253

Core Switch

PoE Switch

CAP

Note:

Standby AC should be configured along with the link priority. The AC with higher priority becomes the master
AC and the lower one is the standby AC.

System Tools

9.1

Account
There are two types of accounts: Administrator and Operator.

 Administrator can configure and view all settings of the AC and configure the Operator
account. When you buy a new AC, you will log in to the AC with the default Administrator
account.
 Operator can only use the Local User Management and Voucher Management features.
By default, Operator account does not exist. You can use your Administrator account to
create the Operator account.

9.1.1 Administrator Account
Choose the menu System Tools > Admin Setup > Administrator Account to load the
following page.
Figure 9-1

Administrator Account

Here you can change the login username and password of the Administrator account.
Old Username

Enter the current username.

Old Password

Enter the current password.

New Username

Enter a new username. Letters, digits and special characters are allowed.

New Password

Enter a new password. Please enter a strong password to secure your device
and network.

Confirm New Password

Enter the new password again for confirmation.

Strength

Low, Middle and High indicate the password strength.
Tip: Use a combination of letters, digits and symbols to create a strong
password.

9.1.2 Operator Account
Choose the menu System Tools > Admin Setup > Operator Account to load the following
page.
Figure 9-2

Operator Account

Here you can configure the login username and password of the Operator account. If
the Operator account already exists, you can change the username and password of the
Operator account.
New Username

Specify a username for the account.

New Password

Specify a password for the account.

Confirm New Password

Enter the password again for confirmation.

9.1.3 System Settings
Choose the menu System Tools > Account > Systems to load the following page.
Figure 9-3

System Settings

Here you can specify the service port and session timeout.

9.2

HTTP Server Port

Specify the web server port. Port 80 is the default. The port should not be the
the same as other service ports.

Redirect HTTP to
HTTPS

With redirect HTTP to HTTPS enabled, the http website will be redirected to
https website automatically when you log in to the management web page.

HTTPS Server Port

Specify the secure web server port. Port 443 is the default. The port should not
be the same as other service ports.

Web Idle Timeout

If the device does not perform any tasks in the specified time interval, the
system will log out automatically to secure the device and network. The default
setting is 6 minutes.

Administration

9.2.1 Factory Default Restore
Choose the menu System Tools > Administration > Factory Default Restore to load the
following page.
Figure 9-4

Factory Default Restore

Click Factory Restore to restore your device to its factory default settings.

Factory Restore will clear all the configurations. It is highly recommended to back up your
current configurations in case a recovery is needed to restore the system to a previous
state or from the factory defaults.
The device will reboot after the factory restore is complete.

9.2.2 Backup & Restore
Choose the menu System Tools > Administration > Backup & Restore to load the following
page.

100

Figure 9-5

Backup & Restore

 Version

View the current version.
 Backup

Click Backup to save a copy of your current settings. Please save your copy in a secure file
location. It is recommended to back up the settings before you change the configurations
and upgrade the firmware.
 Restore

Click Browse to locate and select the backup file, then click Restore to import the file to
recover the configurations.
Note:
•

Please keep the power supply stable and avoid power off during the backup and import process.

•

If the version of the imported configuration file differs a lot from the current version of the controller, the
configuration information may be lost.

9.2.3 Reboot
Choose the menu System Tools > Administration > Reboot to load the following page.
Figure 9-6

Reboot

Click Reboot to reboot your device. Some settings will be applied only after the device has
rebooted.
Note:

DO NOT power off your device while it is rebooting.

101

9.2.4 Firmware Upgrade
Choose the menu System Tools > Administration > Firmware Upgrade to load the
following page.
Figure 9-7

Reboot

Here you can upgrade your firmware. Please back up your configurations before upgrading.
Click Browse to locate the firmware file, then click Upgrade to upgrade your firmware.
For the latest firmware version, please go to www.tp-link.com
Firmware Version

Displays the current firmware version.

Hardware Version

Displays the current hardware version.

Note:

9.3

•

DO NOT power off your device or refresh the page during the upgrade. The device will reboot after the
upgrade is complete.

•

The configurations may be lost after upgrading. Please back up your configurations before upgrading.

Traffic Statistics
Choose the menu System Tools > Traffic Statistics > Interface Statistics to load the
following page.
Figure 9-8

Interface Statice

Here you can view the traffic statistics of the interfaces and click the header to display the
data in ascending or descending order.
Interface

Displays the current enabled interface of the device.

TX Rate (Kb/s)

Displays the rate data frames are transmitted.

102

9.4

RX Rate (Kb/s)

Displays the rate data frames are received.

TX Packet Rate (Pkt/s)

Displays the rate data packets are transmitted.

Total TX Bytes

Displays the total bytes transimitted by the interface.

Total RX Bytes

Displays the total bytes received by the interface.

Total TX Packets

Displays the total packets transmitted by the interface.

Total RX Packets

Displays the total packets received by the interface.

Diagnostics
Choose the menu System Tools > Diagnostics > Diagnostics to load the following page.
Figure 9-9

Diagnostics

Here you can use the diagnostic tools to detect the current network connection status.

The device provides Ping and Traceroute tools to help you troubleshoot network
connection problems.
The Ping tool sends packets to a target IP Address or Domain Name and logs the results,
such as the number of packets sent and received, and the round-trip time.

The Traceroute tool sends packets to a target IP Address or Domain Name and displays
the number of hops and time to reach the destination.
Diagnostic Tool

Specify the diagnostic tool as Ping/Traceroute.

103

9.5

IP Address/Domain
Name

Enter the IP address or the domain name of the Ping host or the traceroute
host.

Interface

Enter the interface of the Ping host or the traceroute host.

Ping Count

Specify the ping count.

Ping Packet Size

Specify the ping packet size.

Traceroute Max TTL

Specify the number of hops (to be reached) in the Traceroute Max TTL (Time to
Live) field.

Time Settings
Choose the menu System Tools > Time Settings > Time Settings to load the following
page.
Figure 9-10

Time Settings

104

Here you can view or set the system time. You can get the system time from the Internet,or
set it manually.
 Get automatically from the Internet
Figure 9-11

Get Automatically from the Internet

If the AC can access the Internet, you can get the system time automatically from the
Internet. The AC will search available internal NTP (Network Time Protocol) server and get
the system time. If failed, please set the IP address of the NTP server manually. After the
configuration, click Save, and the AC will get the system time from the NTP server.
Current Time

Displays the current system time.

Set Time

Specify the way the time is set (get automatically from the internet or manually).

Time Zone

Specify the time zone of the device.

105

NTP Server I / NTP
Server II

IP Address for the NTP Server.

 Manually
Figure 9-12

Get Automatically From the Internet

If the AC cannot access the Internet, you should set the system time manually.
Current Time

Displays the current system time.

Set Time

Specify the way the time is set (get automatically from the internet or manually).

Date

Specify the time zone of the device.

Time

IP Address for the NTP Server.

Synchronize with PC‘s
Clock

Click this button, and the system time of the device will be matched with the
current time on the host PC.

Note:

AC500 has a built-in RTC (Real-time Clock) chip, the system time won't be restored to the default time setting
when the AC is rebooted or powered off. AC50 doesn't have an RTC chip. Please set the time manually or
connect to the internet to set the time after the device is rebooted or powered off.

106

9.6

System Log
Choose the menu System Tools > System Log > System Log to load the following page.
Figure 9-13

System Log

 Log Settings
Log Level Filter

Displays a list of the most recent activity (events) on the network. You can
define the level of logs you want to view in the log level filter dropdown list.
All level: Displays all level of the system logs.
EMERGENCY: Displays emergency system logs. These are fatal errors that may
result in system breakdown.
ALERT: Displays alert system logs. These are serious errors that require urgent
system repair.
CRITICAL: Displays critical system logs. These are fatal errors that may result
in danger to the system.
ERRORS: Displays error system logs. These are ordinary errors in the system.
WARNING: Displays warning system logs. These are warning messages that
remind the user that there may be some hidden threats to the system.
NOTICE: Displays notice system logs. These are important notices about the
system.
INFO: Displays ordinary system information.
DEBUG: Displays the debug information.

107

Module Filter

You can define the module of logs you want to view in the module filter
dropdown list.
ALL Module: Displays all system log modules.
System Management: Displays the system's management log, including the
account, device management and time settings.
Interface Management: Displays the system's interface management log.
DHCP server: Displays the system's DHCP server log.
AP Control: Displays the system's AP control log.
AP Upgrade: Displays the system's AP upgrade log.
AP database: Displays the system's AP database log.
Radio: Displays the system's radio setings log.
Link Backup: Displays the system's link backup log.
Portal authentication: Displays the system's portal authentication log.
MAC Authentication: Displays the system's MAC authentication log.
User Management: Displays the system's user management log.
Wireless service: Displays the system's wireless service log.
Wireless Client: Displays the system's client log.
Load Balancing: Displays the system's load balancing log.

Send Log

Check the box and specify the server address the log will be sent to.

 Backup Log Information

Click Save Log to save the system log.
 System Log

Displays the system log.

108

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