Archer CR500(US) V1 Quick Installation Guide 1481772528502v
2016-12-15
: Tp-Link Archer Cr500(Us) V1 Quick Installation Guide 1481772528502V Archer_CR500(US)_V1_Quick_Installation_Guide_1481772528502v
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1 Connect the coaxial cable and power adapter to the modem router, then power on your modem router. 2 Quick Installation Guide Wait for about 1 minute until the following LEDs turn solid. Notes: AC1200 Wireless Dual Band DOCSIS 3.0 Cable Modem Router 1. Keep the power on at all times during this process. 2. If the Internet LED does not turn solid after about 1 minute, call your ISP’s customer service. 3. If the wireless LED is off, press the WiFi ON/OFF button on the back panel, then check the LEDs again. CR500 Internet 3 Connect your computer to the modem router via a wired or wireless connection. Wired: Power adapter Connect the Hardware 1 Connect the computer to the modem router’s LAN port via an Ethernet cable. Wireless: On your computer, select and connect to the modem router’s wireless network. The default wireless network name (SSID) and password are printed on the Information Card. Coaxial cable Or you can set up a connection via the WPS button, which is on the back panel of the modem router. For more information about WPS, refer to the User Manual at http://www.tp-link.com. Get your Internet service account information and the modem router’s Information Card ready. Information Card 4 Activate the Modem Router Serial Number MAC Address Wi-Fi Password/PIN 2 Enjoy the Internet SSID Make sure your computer is set to dynamically obtain an IP address. After activating your modem router successfully, wait for about 10 minutes till these LEDs become solid on, then you can enjoy the Internet. Note: 3 If you are unable to access the Internet, refer to FAQ > Q1 for instructions. Launch a web browser, and visit any website. You will be automatically redirected to your service provider’s self-activation page. Follow the on-screen self-activation instructions to activate the modem router. If you have any problem activating your modem router, call your ISP’s customer service . Contact information of major cable ISPs: Bright House: Charter: Comcast: Cox: 1-855-222-0102 1-888-438-2427 1-855-OK-BEGIN (1-855-652-3446) 1-888-556-1193 Time Warner Cable: 1-888-892-2253 The contact information listed might change. You can also find the contact information in your monthly Internet service billing statement. If you want to customize the wireless network, please filp this piece of paper to see detailed instructions. Customize the Wireless Network LED Indicators USB Features 1. Connect your computer to the modem router via a wired or wireless connection. LED The USB ports can be used for media sharing, storage sharing and printer sharing within your local network. You can also set up an FTP server to access your files remotely through the Internet. 2. Launch a web browser and type in http://tplinkmodem.net or http://192.168.1.1. Use admin for both username and password, then click Log in. (Power) (Downstream) On/Off Power is on or off. White The modem router has synchronized one channel. Flashing The modem router is scanning for downstream channels. Green Off Note: If the login page does not appear, please refer to FAQ > Q2. http://tplinkmodem.net (Upstream) (Internet) admin Log in (LAN) (Wireless) 3. Go to Basic > Wireless to personalize your wireless network name (SSID) and password, then click Save. Once done, you will need to reconnect to your wireless network using the new SSID and password. Note: To enable and customize guest network, go to Basic > Guest Network. FAQ (Frequently Asked Questions) Q1. What can I do if I cannot access the Internet? A1. Make sure all cables are properly and securely connected to the modem router. A2. Contact your Internet service provider to make sure the modem router is activated. A3. Contact our Technical Support if the problem persists. Q2. What can I do if the login page does not appear? A1. If the computer is set to a static or fixed IP address, change the setting to obtain an IP address automatically. A2. Make sure http://tplinkmodem.net or http://192.168.1.1 is correctly entered in the web browser. A3. Use another web browser and try again. A4. Reboot your modem router and try again. A5. Disable then re-enable the network adapter being used. (WPS) (USB) *On the back panel The modem router has synchronized more than one channel. The initialization is not started, or has failed. White The modem router has synchronized one channel. Flashing The modem router is synchronizing upstream channels. Green Off admin 7106506571 REV1.0.0 ©2016 TP-LINK Status Indication The initialization is not started, or has failed. Internet service is available or is not available. On At least one LAN port is connected. On/Off The wireless network is enabled or disabled. On/Off The LED stays on for 5 minutes when a WPS connection is Flashing WPS connection is in progress. This may take up to 2 minutes. Off The modem router is initializing. No LAN port is connected. established, then turns off. On A USB device is detected and ready to use. Off No USB device is plugged into the USB port. Flashing Remote Access via FTP Server Media Sharing Local Storage Sharing Printer Sharing The modem router has synchronized more than one channel. On/Off Flashing USB Ports for Sharing A USB device is being detected. Q3. What can I do if I forgot my password? For the web management page password: A. Refer to FAQ > Q4 to reset the modem router, and then use the default admin (all lowercase) for both username and password to log in. For the wireless password: A1. The default Wi-Fi Password/PIN is printed on the Information Card or the product label at the bottom of the modem router. A2. If the default wireless password has been changed, log into the web management page and go to Basic > Wireless to retrieve or reset your password. For the Guest Network password: A. Log into the web management page and go to Basic > Guest Network to retrieve or reset the password. To learn more about the USB features, visit http://tp-link.com/app/usb, or simply scan the QR code. Safety Information The product should be connected to cable distribution system that grounded (earthed) in accordance with ANSI/NFPA 70, the National Electrical Code (NEC), in particular Section 820.93 Grounding of Outer Conductive Shield of a Coaxial Cable. Q4. How do I restore the modem router to its factory default settings? A1. With the modem router powered on, press and hold the Reset button on the rear panel of the modem router for at least 8 seconds until all LEDs turn back on, then release the button. A2. Log in to the web management page of the modem router. Go to Advanced > System tools > Backup & Restore and click Reset. The modem router will restore and reboot automatically. For advanced configuration, refer to the User Manual which can be downloaded at http://www.tp-link.us/support/download. For additional FAQs, visit http://www.tp-link.us/support/faq. For further assistance, contact Technical Support at 1-866-225-8139 or visit http://www.tp-link.us/support/contact.
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