TD 8816 V8 UG
Td-8816 V8 Ug TD-8816_V8_UG TD-8816_V8_UG doc down_res static.tp-link.com 3:
Td-8816 V8 Ug TD-8816_V8_UG TD-8816_V8_UG doc down res static.tp-link.com 3:
Td-8816 V8 Ug TD-8816_V8_UG TD-8816_V8_UG resources static.tp-link.com 3:
TD-8816 to the manual 14e559ca-71c4-4e43-a03c-623404ddb524
2016-07-31
: Tp-Link Td-8816 V8 Ug TD-8816_V8_UG _r
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TD-8816 ADSL2+ Modem Router Rev:3.2.0 1910010989 COPYRIGHT & TRADEMARKS Specifications are subject to change without notice. is a registered trademark of TP-LINK TECHNOLOGIES CO., LTD. Other brands and product names are trademarks or registered trademarks of their respective holders. No part of the specifications may be reproduced in any form or by any means or used to make any derivative such as translation, transformation, or adaptation without permission from TP-LINK TECHNOLOGIES CO., LTD. Copyright © 2014 TP-LINK TECHNOLOGIES CO., LTD. All rights reserved. http://www.tp-link.com FCC STATEMENT This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to pro-vide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not in-stalled and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/ TV technician for help. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: 1) This device may not cause harmful interference. 2) This device must accept any interference received, including interference that may cause undesired operation. Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. CE Mark Warning This is a class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures. Продукт сертифіковано згідно с правилами системи УкрСЕПРО на відповідність вимогам нормативних документів та вимогам, що передбачені чинними законодавчими актами України. Safety Information z z z When product has power button, the power button is one of the way to shut off the product; when there is no power button, the only way to completely shut off power is to disconnect the product or the power adapter from the power source. Don’t disassemble the product, or make repairs yourself. You run the risk of electric shock and voiding the limited warranty. If you need service, please contact us. Avoid water and wet locations. This product can be used in the following countries: AT BG BY CA CZ DE DK EE ES FI FR GB GR HU IE IT LT LV MT NL NO PL PT RO RU SE SK TR UA US DECLARATION OF CONFORMITY For the following equipment: Product Description: ADSL2+ Modem Router Model No.: TD-8816 Trademark: TP-LINK We declare under our own responsibility that the above products satisfy all the technical regulations applicable to the product within the scope of Council Directives: Directives 2004 / 108 / EC, Directives 2006 / 95 / EC, Directives 2011/65/EU The above product is in conformity with the following standards or other normative documents: EN 55022:2010 EN 55024:2010 EN 61000-3-2:2006+A1:2009+A2:2009 EN 61000-3-3:2008 EN 60950-1:2006+A11:2009+A1:2010+A12:2011 The product carries the CE Mark Person responsible for making this declaration: Yang Hongliang Product Manager of International Business Date of issue: 2014 TP-LINK TECHNOLOGIES CO., LTD. Building 24 (floors 1, 3, 4, 5), and 28 (floors 1-4) Central Science and Technology Park, Shennan Rd, Nanshan, Shenzhen, China CONTENTS Package Contents .................................................................................................... 1 Chapter 1. Introduction ........................................................................................ 2 1.1 Product Overview ...................................................................................................... 2 1.2 Main Features ........................................................................................................... 2 1.3 Conventions .............................................................................................................. 3 Chapter 2. Hardware Installation ......................................................................... 4 2.1 The Front Panel ........................................................................................................ 4 2.2 The Back Panel......................................................................................................... 5 2.3 Installation Environment ............................................................................................ 5 2.4 Connecting the Router .............................................................................................. 6 Chapter 3. Quick Installation Guide .................................................................... 8 3.1 TCP/IP Configuration ................................................................................................ 8 3.2 Login ......................................................................................................................... 9 Chapter 4. 4.1 Software Configuration.................................................................... 12 Status ...................................................................................................................... 12 4.1.1 Device Info .....................................................................................................................12 4.1.2 System Log ....................................................................................................................13 4.1.3 Statistics .........................................................................................................................14 4.2 Quick Start .............................................................................................................. 16 4.3 Interface Setup........................................................................................................ 16 4.4 4.5 4.3.1 Internet ...........................................................................................................................16 4.3.2 LAN.................................................................................................................................26 4.3.3 6RD ................................................................................................................................29 Advanced Setup ...................................................................................................... 31 4.4.1 Firewall ...........................................................................................................................31 4.4.2 Routing ...........................................................................................................................31 4.4.3 NAT ................................................................................................................................32 4.4.4 QoS ................................................................................................................................36 4.4.5 VLAN ..............................................................................................................................39 4.4.6 ADSL ..............................................................................................................................41 Access Management............................................................................................... 41 4.5.1 ACL.................................................................................................................................41 4.5.2 Filter................................................................................................................................42 4.5.3 SNMP .............................................................................................................................50 4.5.4 UPnP ..............................................................................................................................50 4.6 4.7 4.5.5 DDNS .............................................................................................................................51 4.5.6 CWMP ............................................................................................................................51 Maintenance............................................................................................................ 52 4.6.1 Administration.................................................................................................................52 4.6.2 Time Zone ......................................................................................................................53 4.6.3 Firmware.........................................................................................................................54 4.6.4 SysRestart......................................................................................................................56 4.6.5 Diagnostics.....................................................................................................................57 Help......................................................................................................................... 57 AppendixA: Specifications.................................................................................... 59 Appendix B: Configuring the PC........................................................................... 60 Appendix C: Troubleshooting............................................................................... 64 Appendix D: Technical Support ............................................................................ 67 TD-8816 ADSL2+ Modem Router User Guide Package Contents The following items should be found in your package: ¾ One TD-8816 ADSL2+ Modem Router ¾ One Power Adapter for TD-8816 ADSL2+ Modem Router ¾ Quick Installation Guide ¾ ¾ ¾ One RJ45 cable Two RJ11 cables One ADSL splitter ¾ One Resource CD , including: z This User Guide z Other Helpful Information ) Note: Make sure that the package contains the above items. If any of the listed items are damaged or missing, please contact your distributor. 1 TD-8816 ADSL2+ Modem Router User Guide Chapter 1. Introduction Thank you for choosing the TD-8816 ADSL2+ Modem Router . 1.1 Product Overview The device is designed to provide a simple and cost-effective ADSL Internet connection for a private Ethernet network. The Modem Router is easy to use. Connect the TD-8816 to an Ethernet LAN or computers via standard Ethernet ports. The ADSL connection is made using ordinary telephone line with standard connectors. Multiple workstations can be networked and connected to the Internet using a single Wide Area Network (WAN) interface and single global IP address. The advanced security enhancements, IP/MAC Filter, Application Filter and URL Filter can help protect your network from potentially devastating intrusions by malicious agents from the outside of your network. The Modem Router is easy to install and manage. Quick Start of the Web-based Utility is supplied and friendly helpful messages are provided for the configuration. Network and Router management is done through the Web-based Utility which can be accessed through local Ethernet using any web browser. ADSL The TD-8816 supports full-rate ADSL2+ connectivity conforming to the ITU and ANSI specifications. In addition to the basic DMT physical layer functions, the ADSL2+ PHY supports dual latency ADSL2+ framing (fast and interleaved) and the I.432 ATM Physical Layer. 1.2 Main Features ¾ 1 10/100M RJ-45 LAN ports (Auto MDI/MDIX), 1 RJ11 port ¾ Downstream data rates up to 24Mbps, upstream data rates up to 3.5Mbps(With Annex M enabled). ¾ Supports long transfers, the max line length can reach to 6.5Km. ¾ Supports remote configuration and management through SNMP and CWMP. ¾ Supports PPPoE, it allows connecting the internet on demand and disconnecting from the Internet when idle. ¾ Quick response semi-conductive surge protection circuit, provides reliable ESD and surge-protect function. ¾ High speed and asymmetrical data transmit mode, provides safe and exclusive bandwidth. ¾ Supports All ADSL industrial standards. ¾ Compatible with all mainstream DSLAM (CO). ¾ Provides integrated access of internet and route function which face to SOHO user. ¾ Real-time Configuration and device monitoring. 2 TD-8816 ADSL2+ Modem Router User Guide ¾ Supports Multiple PVC (Permanent Virtual Circuit). ¾ Built-in DHCP server. ¾ Built-in firewall, supports IP/MAC filter, Application filter and URL filter. ¾ Supports Virtual Server, DMZ host and IP Address Mapping. ¾ Supports Dynamic DNS, UPnP and Static Routing. ¾ Supports system log and flow Statistics. ¾ Supports firmware upgrade and Web management. 1.3 Conventions The Modem Router or device mentioned in this User Guide stands for TD-8816 without any explanations. Parameters provided in the pictures are just references for setting up the product, which may differ from the actual situation. 3 TD-8816 ADSL2+ Modem Router User Guide Chapter 2. Hardware Installation 2.1 The Front Panel Figure 2-1 The LEDs locate on the front panel, which indicate the device’s working status. For details, please refer to LED Explanation. LED Explanation: Name Power LAN ADSL Internet Status Indication On The modem router is powered on. Off The modem router is off. Please ensure that the power adapter is connected correctly. On There is a device connected to this LAN port. Flash The modem router is sending or receiving data over this LAN port. Off There is no device connected to this LAN port. On ADSL line is synchronized and ready to use. Flash The ADSL negotiation is in progress. Off ADSL synchronization fails. Please refer to Note 1 for troubleshooting. On The network is available with a successful Internet connection. Flash There is data being transmitted or received via the Internet. Off There is no successful Internet connection or the modem router is operating in Bridge mode. Please refer to Note 2 for troubleshooting. ) Note: 1. If the ADSL LED is off, please check your Internet connection first. Refer to 2.4 Connecting the Router for more information about how to make Internet connection correctly. If you have already made a right connection, please contact your ISP to make sure if your Internet service is available now. 2. If the Internet LED is off, please check your ADSL LED first. If your ADSL LED is also off, please refer to Note 1. If your ADSL LED is GREEN ON, please check your Internet configuration. You may need to check this part of information with your ISP and make sure everything have been input correctly. Refer to 4.1.1 Device Info and 4.3.1 Internet for more information. 4 TD-8816 2.2 ADSL2+ Modem Router User Guide The Back Panel Figure 2-2 ¾ ON/OFF: The switch for the power. ¾ POWER: The Power plug is where you will connect the power adapter. ¾ RESET: There are two ways to reset the modem router's factory defaults. Method one: With the modem router powered on, use a pin to press and hold the Reset button (about 5 seconds) until all LED is lit. And then release the button and wait the modem router to reboot to its factory default settings. Method two:Restore the default setting from “Maintenance-SysRestart” of the modem router's Web-based Utility. ¾ LAN: Through the port, you can connect the modem router to your PC or the other Ethernet network devices. ¾ 2.3 ADSL: Through the port, you can connect the modem router with the telephone. Installation Environment ¾ The Product should not be located where it will be exposed to moisture or excessive heat. ¾ Place the modem router in a location where it can be connected to the various devices as well as to a power source. ¾ Make sure the cables and power cord are placed safely out of the way so they do not create a tripping hazard. ¾ The modem router can be placed on a shelf or desktop. Generally, TD-8816 is placed on a horizontal surface. The device also can be mounted on the wall as shown in Figure 2-4 Wall-mount Install. 5 TD-8816 ADSL2+ Modem Router User Guide Figure 2-4 Wall-mount Install ) Note: The diameter of the screw, 4mmNetwork”. c) Select Ethernet on the left menu bar. In the Configure IPv4 box, select Using DHCP. d) Click Apply to save the settings. For Windows 7 a) Click “Start -> Control Panel -> Network and Internet -> View network status -> Change adapter settings”. b) Right-click Local Area Connection and then click Properties. c) Select Internet Protocol Version 4 (TCP/IPv4), and then click Properties. d) Select Obtain an IP address automatically and Obtain DNS server address automatically. Then click OK. For Windows XP a) Click “Start -> Control Panel -> Network and Internet Connections -> Network Connections”. b) Right-click Local Area Connection and then click Properties. c) Select Internet Protocol (TCP/IP), and then click Properties. 64 TD-8816 d) ADSL2+ Modem Router User Guide Select Obtain an IP address automatically and Obtain DNS server address automatically. Then click OK. For Windows 8 a) Move your mouse to the lower right corner and you will see Search icon in the Popups. -> Apps”. Type Control Panel in the search box and press Enter, then you will go Go to “ to Control Panel. b) Click “View network status and tasks > Change adapter settings”. c) Right-click “Ethernet” and then select Properties. d) Double-click Internet Protocol Version 4 (TCP/IPv4). Select Obtain an IP address automatically, choose Obtain DNS server address automatically and then click OK. 2) Configure your IE browser Open your IE browser, click Tools tab and you will see the following screen. Click Internet Options Select Never dial a connection Click OK 65 TD-8816 ADSL2+ Modem Router User Guide Now, try to log on to the Web-based configuration page again after the above settings have been configured. If you still cannot access the configuration page, please restore your modem router’s factory default settings and reconfigure your modem router following the instructions in 3.2 Login. Please feel free to contact our Technical Support if the problem still exists. T4. What can I do if I cannot access the Internet? 1) Check your cables and make sure they are all plugged in securely, including the telephone line, Ethernet cables and power adapter. 2) Check to see if you can log on to the web management page of the Modem Router. If you can, try the following steps.( If you cannot, please refer to T3 then try to see if you can access the Internet again after following those steps. ) 3) Consult your ISP and make sure all the VPI/VCI, Connection Type, account username and password are correct. If there are any mistakes, please correct the settings and try again. 4) If you still cannot access the Internet, please restore your modem touter to its factory default settings and reconfigure your modem router by following the instructions in 3.2 Login. 5) Please feel free to contact our Technical Support if the problem still exists. ) Note: For more details about Troubleshooting and Technical Support contact information, please log on to our Technical Support Website: http://www.tp-link.com/en/support . 66 TD-8816 ADSL2+ Modem Router User Guide Appendix D: Technical Support Technical Support For more troubleshooting help, go to: www.tp-link.com/support/faq To download the latest Firmware, Driver, Utility and User Guide, go to: www.tp-link.com/support/download For all other technical support, please contact us by using the following details: Singapore Global Tel: +86 755 2650 4400 Tel: +65 6284 0493 Fee: Depending on rate of different carriers, IDD. Fee: Depending on rate of different carriers. E-mail: support@tp-link.com E-mail: support.sg@tp-link.com Service time: 24hrs, 7 days a week Service time: 24hrs, 7 days a week USA/Canada UK Toll Free: +1 866 225 8139 Tel: +44 (0) 845 147 0017 E-mail: support.usa@tp-link.com(USA) Fee: Landline: 1p-10.5p/min, depending on the support.ca@tp-link.com(Canada) time of day. Mobile: 15p-40p/min, depending on Service time: 24hrs, 7 days a week your mobile network. E-mail: support.uk@tp-link.com Turkey Service time: 24hrs, 7 days a week Tel: 0850 7244 488 (Turkish Service) Italy Fee: Depending on rate of different carriers. E-mail: support.tr@tp-link.com Tel: +39 023 051 9020 Service time: 09:00 to 21:00, 7 days a week Fee: Depending on rate of different carriers. E-mail: support.it@tp-link.com Ukraine Tel: 0800 505 508 Service time: Monday to Friday, 09:00 to 13:00; Fee: Free for Landline; Mobile: Depending on 14:00 to 18:00 rate of different carriers Malaysia E-mail: support.ua@tp-link.com Toll Free: 1300 88 875 465 Service time: Monday to Friday, 10:00 to 22:00 Email: support.my@tp-link.com Brazil Service time: 24hrs, 7 days a week Toll Free: 0800 608 9799 (Portuguese Service) Poland E-mail: suporte.br@tp-link.com Tel: +48 (0) 801 080 618 Service time: Monday to Friday, 09:00 to 20:00; +48 223 606 363 (if calls from mobile phone) Saturday, 09:00 to 15:00 Fee: Depending on rate of different carriers. Indonesia E-mail: support.pl@tp-link.com Tel: (+62) 021 6386 1936 Service time: Monday to Friday, 09:00 to 17:00. Fee: Depending on rate of different carriers. GMT+1 or GMT+2 (DST) E-mail: support.id@tp-link.com France Service time: Sunday to Friday, 09:00 to 12:00, Tel: 0820 800 860 (French service) 13:00 to 18:00 *Except public holidays Fee: 0.118 EUR/min from France Australia/New Zealand Email: support.fr@tp-link.com Service time: Monday to Friday, 09:00 to 18:00 Tel: NZ 0800 87 5465 (Toll Free) AU 1300 87 5465 (Depending on 1300 policy.) *Except French Bank holidays E-mail: support.au@tp-link.com (Australia) Switzerland support.nz@tp-link.com (New Zealand) Tel: +41 (0) 848 800 998 (German Service) Service time: 24hrs, 7 days a week Fee: 4-8 Rp/min, depending on rate of different Germany/Austria time. Tel: +49 1805 875 465 (German Service) E-mail: support.ch@tp-link.com +49 1805 TPLINK Service time: Monday to Friday, 09:00 to 12:30 +43 820 820 360 and 13:30 to 18:00. GMT+1 or GMT+2 (DST) Fee: Landline from Germany: 0.14EUR/min. Russian Federation Landline from Austria: 0.20EUR/min. Tel: 8 (499) 754 5560 (Moscow NO.) E-mail: support.de@tp-link.com 8 (800) 250 5560 (Toll-free within RF) Service time: Monday to Friday, 09:00 to 12:30 E-mail: support.ru@tp-link.com and 13:30 to 18:00. GMT+1 or GMT+2 (DST in Service time: From 9:00 to 21:00 (Moscow time) Germany) *Except bank holidays in Hesse *Except weekends and holidays in RF 67
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