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TD-W8961N
300Mbps Wireless N ADSL2+ Modem Router

REV2.0.2
1910011721

COPYRIGHT & TRADEMARKS
Specifications are subject to change without notice.

is a registered trademark of

TP-LINK TECHNOLOGIES CO., LTD. Other brands and product names are trademarks or
registered trademarks of their respective holders.
No part of the specifications may be reproduced in any form or by any means or used to make any
derivative such as translation, transformation, or adaptation without permission from TP-LINK
TECHNOLOGIES CO., LTD. Copyright © 2016 TP-LINK TECHNOLOGIES CO., LTD. All rights
reserved.
http://www.tp-link.com

FCC STATEMENT

This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to pro-vide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not in-stalled and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following
measures:


Reorient or relocate the receiving antenna.



Increase the separation between the equipment and receiver.



Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.



Consult the dealer or an experienced radio/ TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions:
1)

This device may not cause harmful interference.

2)

This device must accept any interference received, including interference that may cause
undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
Note: The manufacturer is not responsible for any radio or TV interference caused by
unauthorized modifications to this equipment. Such modifications could void the user’s authority
to operate the equipment.

FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled
environment. This device and its antenna must not be co-located or operating in conjunction with
any other antenna or transmitter.
“To comply with FCC RF exposure compliance requirements, this grant is applicable to only
Mobile Configurations. The antennas used for this transmitter must be installed to provide a
separation distance of at least 20 cm from all persons and must not be co-located or operating in
conjunction with any other antenna or transmitter.”

CE Mark Warning

This is a class B product. In a domestic environment, this product may cause radio interference, in
which case the user may be required to take adequate measures.

RF Exposure Information
This device meets the EU requirements (1999/5/EC Article 3.1a) on the limitation of exposure of
the general public to electromagnetic fields by way of health protection.
The device complies with RF specifications when the device used at 20 cm from your body.

Продукт сертифіковано згідно с правилами системи УкрСЕПРО на відповідність вимогам
нормативних документів та вимогам, що передбачені чинними законодавчими актами.

Safety Information


When product has power button, the power button is one of the way to shut off the product;
when there is no power button, the only way to completely shut off power is to disconnect the
product or the power adapter from the power source.



Don’t disassemble the product, or make repairs yourself. You run the risk of electric shock
and voiding the limited warranty. If you need service, please contact us.



Avoid water and wet locations.



Adapter shall be installed near the equipment and shall be easily accessible.



The plug considered as disconnect device of adapter.
Use only power supplies which are provided by manufacturer and in the original



packing of this product. If you have any questions, please don't hesitate to contact us.

Explanation of the symbols on the product label
Symbol

Explanation
DC voltage

RECYCLING
This product bears the selective sorting symbol for Waste electrical and electronic
equipment (WEEE). This means that this product must be handled pursuant to
European directive 2012/19/EU in order to be recycled or dismantled to minimize
its impact on the environment.
User has the choice to give his product to a competent recycling organization or to
the retailer when he buys a new electrical or electronic equipment.

TD-W8961N

300Mbps Wireless N ADSL2+ Modem Router User Guide

CONTENTS
About This Guide ..................................................................................................... 2
Chapter 1

Introduction ......................................................................................... 3

1.1

Product Overview.................................................................................. 3

1.2

Product Appearance ............................................................................. 3
1.2.1 The Front Panel......................................................................................... 3
1.2.2 The Back Panel ......................................................................................... 4

Chapter 2

Hardware Installation.......................................................................... 6

2.1

Positioning the Modem Router .............................................................. 6

2.2

Connecting the Modem Router ............................................................. 7

Chapter 3

Quick Start ........................................................................................... 9

Chapter 4

Software Configuration .................................................................... 12

4.1

Status.................................................................................................. 12
4.1.1 Device Info............................................................................................... 12
4.1.2 System Log.............................................................................................. 13
4.1.3 Statistics .................................................................................................. 14

4.2

Interface Setup.................................................................................... 17
4.2.1 Internet .................................................................................................... 17
4.2.2 LAN ......................................................................................................... 22
4.2.3 Wireless................................................................................................... 27
4.2.4 6RD ......................................................................................................... 37
4.2.5 Guest Network......................................................................................... 38

4.3

Advanced Setup.................................................................................. 39
4.3.1 Firewall .................................................................................................... 39
4.3.2 Routing .................................................................................................... 39
4.3.3 NAT ......................................................................................................... 40
4.3.4 QoS ......................................................................................................... 44
4.3.5 VLAN ....................................................................................................... 45
4.3.6 ADSL ....................................................................................................... 48

4.4

Access Management........................................................................... 48
4.4.1 ACL ......................................................................................................... 48
4.4.2 Filter ........................................................................................................ 49
4.4.3 SNMP ...................................................................................................... 57
0

TD-W8961N

300Mbps Wireless N ADSL2+ Modem Router User Guide

4.4.4 UPnP ....................................................................................................... 57
4.4.5 DDNS ...................................................................................................... 58
4.4.6 CWMP ..................................................................................................... 58

4.5

Maintenance........................................................................................ 59
4.5.1 Administration.......................................................................................... 59
4.5.2 Time Zone ............................................................................................... 60
4.5.3 Firmware.................................................................................................. 61
4.5.4 SysRestart ............................................................................................... 63
4.5.5 Diagnostics .............................................................................................. 64

4.6

Help..................................................................................................... 64

Appendix A: Configuring the PC........................................................................... 66
Appendix B: Troubleshooting............................................................................... 71

1

TD-W8961N

300Mbps Wireless N ADSL2+ Modem Router User Guide

About This Guide
This guide is a complementation of Quick Installation Guide. The Quick Installation Guide
instructs you on quick Internet setup, and this guide provides details of each function and shows
you the way to configure these functions appropriate to your needs.
When using this guide, please notice that features of the router may vary slightly depending on
the model and software version you have, and on your location, language, and Internet service
provider. All screenshots, images, parameters and descriptions documented in this guide are
used for demonstration only.

Conventions
In this guide, the following conventions are used:
Convention
Blue

Description
Hyperlinks are in blue with an underline. You can click to redirect to a
website or a specific section.
The menu structures to show the path to load the corresponding page. For

→

example, Access Management→Filter means the Filtering function page
is under the Access Management menu.

More Info
The latest software, management app and utility can be found at the Download Center page at
http://www.tp-link.com/support.
The Quick Installation Guide can be found where you find this guide or inside the package of the
router.
Specifications can be found on the product page at http://www.tp-link.com.
A Technical Support Forum is provided for you to discuss our products at http://forum.tp-link.com.
Our Technical Support contact information can be found at Contact Technical Support page at
www.tp-link.com/support.

2

TD-W8961N

Chapter 1
1.1

300Mbps Wireless N ADSL2+ Modem Router User Guide

Introduction

Product Overview

TP-LINK’s Modem Router is a combined wired/wireless network connection device with
integrated wireless router and DSL modem, reducing hassle of configuration and saving space.
With ADSL and WAN, the modem router is compatible with ADSL connections and fiber/cable
access.
With Ethernet ports and antennas, the modem router provides wired and wireless access for
multiple computers and mobile devices.
With various features and functions, the modem router is the perfect hub of your home or
business network.

1.2

Product Appearance

1.2.1 The Front Panel

The LEDs locate on the front panel of the modem router. They indicate the device’s working
status. For details, please refer to LED Explanation.
LED Explanation:
Name

Status
On

(Power)

(ADSL)

Flash

Indication
System initialization completes.
System initializing or firmware upgrading is in process. Do not
disconnect or power off the modem router.

Off

Power is off.

On

ADSL synchronization is established.

Flash

ADSL synchronization is in progress.

Off
On
Flash
(INTERNET)

ADSL synchronization fails. Please refer to Note 1 for
troubleshooting.
Internet connection is available.
There is data being transmitted or received via the Internet.
No successful Internet connection is available or the modem

Off

router is operating in Bridge mode. Please refer to Note 2 for
troubleshooting.
3

TD-W8961N
Name

Status
On

(Wireless)

300Mbps Wireless N ADSL2+ Modem Router User Guide

Flash
Off
On
Flash

(WPS)

Indication
The wireless function is enabled.
The modem router is sending or receiving data over the
wireless network.
The wireless function is disabled.
A wireless device has been successfully added to the network
by WPS function.
A wireless device is trying to connect to the network via WPS.
This process may take up to 2 minutes.
The WPS function is disabled or the wireless device fails to be

Off

added to the network in 2 minutes after WPS function is
enabled. Please refer to WPS Settings for more information.

On
(LAN1-4)

Flash
Off

The corresponding LAN port is connected.
The modem router is sending or receiving data over this LAN
port.
The corresponding LAN port is not connected.

 Note:
1. If the ADSL LED is off, please check your Internet connection first. Refer to 2.2 Connecting
the Modem Router for more information about how to make Internet connection correctly. If
you have already made a right connection, please contact your ISP to make sure if your
Internet service is available now.
2. If the Internet LED is off, please check your ADSL LED first. If your ADSL LED is also off,
please refer to Note 1. If your ADSL LED is on, please check your Internet configuration. You
may need to check this part of information with your ISP and make sure everything has been
input correctly. Refer to 4.1.1 Device Info and 4.3.1 Internet for more information.

1.2.2 The Back Panel

LAN

LAN

4

LAN

LAN

TD-W8961N

300Mbps Wireless N ADSL2+ Modem Router User Guide

Item
POWER
ON/OFF
WiFi
WPS/RESET
LAN 1, LAN 2,
LAN 3, LAN 4

Description
For connecting the modem router to power socket via the provided
power adapter.
The switch for the power.
The button for the wireless function.
The button for the WPS and Reset function. Please refer to the
note below for more information.
Through the port, you can connect the modem router to your PC or the
other Ethernet network devices.
Through the port, you can connect the modem router with the telephone.

ADSL

Or you can connect them by an external separate splitter. For details,
please refer to 2.2 Connecting the Modem Router.

Antennas

Used for wireless operation and data transmit.

 Note:
If your client devices, such as wireless adapters, support Wi-Fi Protected Setup, then you can
press this button for about two seconds to quickly establish a connection between the router and
client devices and automatically configure wireless security for your wireless network. For details,
please refer to WPS Settings.
If you press this button for about 8 seconds, you will enable the RESET function. Refer to
Appendix B: Trouble Shooting about how to reset the modem router to factory defaults.

5

TD-W8961N

Chapter 2
2.1

300Mbps Wireless N ADSL2+ Modem Router User Guide

Hardware Installation

Positioning the Modem Router

With the modem router, you can access your network from anywhere within the wireless network
coverage. However, the wireless signal strength and coverage vary depending on the actual
environment of your modem router. Many obstacles may limit the range of the wireless signal, for
example, concrete structures or thick walls.
For your security and best Wi-Fi performance, please:


Do NOT locate the modem router in a place where it will be exposed to moisture or excessive
heat.



Keep away from the strong electromagnetic radiation and the device of electromagnetic
sensitive.



Place the modem router in a location where it can be connected to the various devices as
well as to a power source.



Make sure the cables and power cord are safely placed out of the way to avoid a tripping
hazard.

Generally, the modem router is placed on a horizontal surface, such as on a shelf or desktop. The
device also can be mounted on the wall as shown in the following figure.

 Note:
The diameter of the screw, 3.5mm
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