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TD-W8961N
300Mbps Wireless N ADSL2+ Modem Router

Rev: 1.0.1
1910011217

COPYRIGHT & TRADEMARKS
Specifications are subject to change without notice.

is a registered trademark

of TP-LINK TECHNOLOGIES CO., LTD. Other brands and product names are trademarks or
registered trademarks of their respective holders.
No part of the specifications may be reproduced in any form or by any means or used to make any
derivative such as translation, transformation, or adaptation without permission from TP-LINK
TECHNOLOGIES CO., LTD. Copyright © 2015 TP-LINK TECHNOLOGIES CO., LTD. All rights
reserved.
http://www.tp-link.com

FCC STATEMENT

This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to pro-vide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not in-stalled and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
•

Reorient or relocate the receiving antenna.

•

Increase the separation between the equipment and receiver.

•

Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.

•

Consult the dealer or an experienced radio/ TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions:
1)

This device may not cause harmful interference.

2)

This device must accept any interference received, including interference that may
cause undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
Note: The manufacturer is not responsible for any radio or TV interference caused by
unauthorized modifications to this equipment. Such modifications could void the user’s authority
to operate the equipment.

FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled
environment. This device and its antenna must not be co-located or operating in conjunction with
any other antenna or transmitter.
“To comply with FCC RF exposure compliance requirements, this grant is applicable to only
Mobile Configurations. The antennas used for this transmitter must be installed to provide a
separation distance of at least 20 cm from all persons and must not be co-located or operating in
conjunction with any other antenna or transmitter.”

CE Mark Warning

This is a class B product. In a domestic environment, this product may cause radio interference, in
which case the user may be required to take adequate measures.

Canadian Compliance Statement
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject
to the following two conditions:
(1) This device may not cause interference, and
(2)This device must accept any interference, including interference that may cause undesired
operation of the device.
Cet appareil est conforme aux norms CNR exemptes de licence d’Industrie Canada. Le
fonctionnement est soumis aux deux conditions suivantes:
(1) cet appareil ne doit pas provoquer d’interférences et
(2) cet appareil doit accepter toute interférence, y compris celles susceptibles de provoquer un
fonctionnement non souhaité de l’appareil.

Industry Canada Statement
Complies with the Canadian ICES-003 Class B specifications.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
This device complies with RSS 210 of Industry Canada. This Class B device meets all the
requirements of the Canadian interference-causing equipment regulations.
Cet appareil numérique de la Classe B respecte toutes les exigences du Règlement sur le
matériel brouilleur du Canada.

Korea Warning Statements:
당해 무선설비는 운용중 전파혼신 가능성이 있음.

NCC Notice & BSMI Notice
注意！
依據 低功率電波輻射性電機管理辦法
第十二條 經型式認證合格之低功率射頻電機，非經許可，公司、商號或使用者均不得擅自變更頻
率、加大功率或變更原設計之特性或功能。
第十四條 低功率射頻電機之使用不得影響飛航安全及干擾合法通行；經發現有干擾現象時，應立
即停用，並改善至無干擾時方得繼續使用。前項合法通信，指依電信規定作業之無線電信。低功率

射頻電機需忍受合法通信或工業、科學以及醫療用電波輻射性電機設備之干擾。

安全諮詢及注意事項
●請使用原裝電源供應器或只能按照本產品注明的電源類型使用本產品。
●清潔本產品之前請先拔掉電源線。請勿使用液體、噴霧清潔劑或濕布進行清潔。
●注意防潮，請勿將水或其他液體潑灑到本產品上。
●插槽與開口供通風使用，以確保本產品的操作可靠並防止過熱，請勿堵塞或覆蓋開口。
●請勿將本產品置放於靠近熱源的地方。除非有正常的通風，否則不可放在密閉位置中。
●請不要私自打開機殼，不要嘗試自行維修本產品，請由授權的專業人士進行此項工作。

UkrSEPRO
Продукт сертифіковано згідно с правилами системи УкрСЕПРО на відповідність вимогам
нормативних документів та вимогам, що передбачені чинними законодавчими актами
України.

Safety Information





When product has power button, the power button is one of the way to shut off the product;
when there is no power button, the only way to completely shut off power is to disconnect the
product or the power adapter from the power source.
Don’t disassemble the product, or make repairs yourself. You run the risk of electric shock
and voiding the limited warranty. If you need service, please contact us.
Avoid water and wet locations.

This product can be used in the following countries:
AT

BG

BY

CA

CZ

DE

DK

EE

ES

FI

FR

GB

GR

HU

IE

IT

LT

LV

MT

NL

NO

PL

PT

RO

RU

SE

SK

TR

UA

DECLARATION OF CONFORMITY
For the following equipment:
Product Description: 300Mbps Wireless N ADSL2+ Modem Router
Model No.: TD-W8961N
Trademark: TP-LINK
We declare under our own responsibility that the above products satisfy all the technical
regulations applicable to the product within the scope of Council Directives:
Directives 1999/5/EC, Directives 2004/108/EC, Directives 2006/95/EC, Directives 1999/519/EC,
Directives 2011/65/EU
The above product is in conformity with the following standards or other normative documents
EN 300328 V1.8.1
ETSI EN 301 489-1 V1.9.2:2011& EN301489-17 V2.2.1
EN 55022:2010
EN 55024:2010
EN 61000-3-2:2006+A1:2009+A2:2009
EN 61000-3-3:2008
EN60950-1:2006+A11：2009+A1:2010+A12:2011
EN62311:2008

The product carries the CE Mark:

Person responsible for making this declaration:

Yang Hongliang
Product Manager of International Business
Date of issue: 2015

TP-LINK TECHNOLOGIES CO., LTD.
Building 24 (floors 1, 3, 4, 5), and 28 (floors 1-4) Central Science and Technology Park,
Shennan Rd, Nanshan, Shenzhen, China

CONTENTS
Package Contents .................................................................................................... 1
Chapter 1

Introduction ......................................................................................... 2

1.1

Product Overview .................................................................................. 2

1.2

Main Features ....................................................................................... 2

1.3

Conventions .......................................................................................... 3

Chapter 2

Hardware Installation .......................................................................... 4

2.1

The Front Panel .................................................................................... 4

2.2

The Back Panel ..................................................................................... 6

2.3

Installation Environment ........................................................................ 7

2.4

Connecting the Modem Router ............................................................. 7

Chapter 3

Quick Installation Guide ..................................................................... 9

3.1

TCP/IP Configuration ............................................................................ 9

3.2

Login ................................................................................................... 10

Chapter 4

Software Configuration .................................................................... 13

4.1

Status .................................................................................................. 13
4.1.1 Device Info............................................................................................... 13
4.1.2 System Log.............................................................................................. 14
4.1.3 Statistics .................................................................................................. 15

4.2

Quick Start .......................................................................................... 17

4.3

Interface Setup .................................................................................... 18
4.3.1 Internet .................................................................................................... 18
4.3.2 LAN ......................................................................................................... 22
4.3.3 Wireless ................................................................................................... 26

4.4

Advanced Setup .................................................................................. 37
4.4.1 Firewall .................................................................................................... 37
4.4.2 Routing .................................................................................................... 38
4.4.3 NAT ......................................................................................................... 39
4.4.4 QoS ......................................................................................................... 42
4.4.5 VLAN ....................................................................................................... 44
4.4.6 ADSL ....................................................................................................... 46

4.5

Access Management ........................................................................... 47
4.5.1 ACL ......................................................................................................... 47

4.5.2 Filter ........................................................................................................ 48
4.5.3 SNMP ...................................................................................................... 56
4.5.4 UPnP ....................................................................................................... 56
4.5.5 DDNS ...................................................................................................... 57
4.5.6 CWMP ..................................................................................................... 57

4.6

Maintenance........................................................................................ 58
4.6.1 Administration .......................................................................................... 59
4.6.2 Time Zone ............................................................................................... 59
4.6.3 Firmware.................................................................................................. 61
4.6.4 SysRestart ............................................................................................... 63
4.6.5 Diagnostics .............................................................................................. 63

4.7

Help ..................................................................................................... 64

Appendix A: Specifications ................................................................................... 66
Appendix B: Troubleshooting ............................................................................... 67
Appendix C: Technical Support ............................................................................ 70

TD-W8961N

300Mbps Wireless N ADSL2+ Modem Router User Guide

Package Contents
The following contents should be found in your package:


One TD-W8961N 300Mbps Wireless N ADSL2+ Modem Router



One Power Adapter for TD-W8961N 300Mbps Wireless N ADSL2+ Modem Router



Quick Installation Guide



One RJ45 cable



Two RJ11 cables



One ADSL splitter



One Resource CD which includes this User Guide

 Note:
Make sure that the package contains the above items. If any of the listed items are damaged or
missing, please contact your distributor.

1

TD-W8961N

300Mbps Wireless N ADSL2+ Modem Router User Guide

Chapter 1 Introduction
Thank you for choosing the TD-W8961N 300Mbps Wireless N ADSL2+ Modem Router.

1.1

Product Overview

The device is designed to provide a simple and cost-effective ADSL Internet connection for a
private Ethernet or IEEE 802.11n/ IEEE 802.11g/ IEEE 802.11b wireless network.
The TD-W8961N connects to an Ethernet LAN or computers via standard Ethernet ports. The
ADSL connection is made using ordinary telephone line with standard connectors. Multiple
workstations can be networked and connected to the Internet using a single Wide Area Network
(WAN) interface and single global IP address. The advanced security enhancements, IP/MAC
Filter, Application Filter and URL Filter can help to protect your network from potentially
devastating intrusions by malicious agents from the outside of your network.
Quick Start of the Web-based Utility is supplied and friendly help messages are provided for the
configuration. Network and Router management is done through the Web-based Utility which can
be accessed through local Ethernet using any web browser.

ADSL
The TD-W8961N supports full-rate ADSL2+ connectivity conforming to the ITU and ANSI
specifications. In addition to the basic DMT physical layer functions, the ADSL2+ PHY supports
dual latency ADSL2+ framing (fast and interleaved) and the I.432 ATM Physical Layer.

Wireless
In the most attentive wireless security, the modem router provides multiple protection measures. It
can be set to turn off the wireless network name (SSID) broadcast so that only stations that have
the SSID can be connected. The modem router provides wireless LAN 64/128-bit WEP encryption
security, WPA-PSK/WPA2-PSK authentication, as well as TKIP/AES encryption security.

1.2

Main Features



Four 10/100Mbps Auto-Negotiation RJ45 LAN ports (Auto MDI/MDIX), one RJ11 port.



Provides external splitter.



Adopts Advanced DMT modulation and demodulation technology.



Supports bridge mode and Router function.



Multi-user sharing a high-speed Internet connection.



Downstream data rates up to 24Mbps, upstream data rates up to 3.5Mbps (With Annex M
enabled).



Supports long transfers, the max line length can reach to 6.5Km.



Supports remote configuration and management through SNMP and CWMP.

2

TD-W8961N


300Mbps Wireless N ADSL2+ Modem Router User Guide

Supports PPPoE, it allows connecting the internet on demand and disconnecting from the
Internet when idle.



Provides reliable ESD and surge-protect function with quick response semi-conductive surge
protection circuit.



High speed and asymmetrical data transmit mode, provides safe and exclusive bandwidth.



Supports All ADSL industrial standards.



Compatible with all mainstreams DSLAM (CO).



Provides integrated access of internet and route function which face to SOHO user.



Real-time Configuration and device monitoring.



Supports Multiple PVC (Permanent Virtual Circuit).



Built-in DHCP server.



Built-in firewall, supporting IP/MAC filter, Application filter and URL filter.



Supports Virtual Server, DMZ host and IP Address Mapping.



Supports Dynamic DNS, UPnP and Static Routing.



Supports system log and flow Statistics.



Supports firmware upgrade and Web management.



Provides WPA-PSK/WPA2-PSK data security, TKIP/AES encryption security.



Provides 64/128-bit WEP encryption security and wireless LAN ACL (Access Control List).

1.3

Conventions

The modem router or device mentioned in this User Guide stands for TD-W8961N without any
explanations.
Parameters provided in the pictures are just references for setting up the product, which may
differ from the actual situation.

3

TD-W8961N

300Mbps Wireless N ADSL2+ Modem Router User Guide

Chapter 2 Hardware Installation
2.1

The Front Panel

Figure 2-1
The LEDs locate on the front panel. They indicate the device’s working status. For details, please
refer to LED Explanation.
LED Explanation:
Name

Status
On

(Power)

Off
On

(ADSL)

Flash
Off
On
Flash

(INTERNET)

Indication
The modem router is powered on.
The modem router is off. Please ensure that the power adapter
is connected correctly.
ADSL line is synchronized and ready to use.
The ADSL negotiation is in progress.
ADSL synchronization fails. Please refer to Note 1 for
troubleshooting.
The network is available with a successful Internet connection.
There is data being transmitted or received via the Internet.
There is no successful Internet connection or the modem

Off

router is operating in Bridge mode. Please refer to Note 2 for
troubleshooting.

On
(WLAN)

Flash
Off
On

Wireless is enabled but no data is being transmitted.
The modem router is sending or receiving data over the
wireless network.
Wireless function is disabled.
A wireless device has been successfully added to the network
by WPS function.
WPS handshaking is in process and will continue for about 2

(WPS)

Flash

minutes. Please press the WPS button on other wireless
devices that you want to add to the network while the LED is
flashing.

Off

The WPS function is disabled or the wireless device fails to be
added to the network in 2 minutes after WPS function is
4

TD-W8961N

300Mbps Wireless N ADSL2+ Modem Router User Guide
enabled. Please refer to 4.3.3.1 WPS Settings for more
information.

On
(LAN1-4)

Flash
Off

There is a device connected to this LAN port.
The modem router is sending or receiving data over this LAN
port.
There is no device connected to this LAN port.

 Note:
1. If the ADSL LED is off, please check your Internet connection first. Refer to 2.4 Connecting
the Modem Router for more information about how to make Internet connection correctly. If
you have already made a right connection, please contact your ISP to make sure if your
Internet service is available now.
2. If the Internet LED is off, please check your ADSL LED first. If your ADSL LED is also off,
please refer to Note 1. If your ADSL LED is GREEN ON, please check your Internet
configuration. You may need to check this part of information with your ISP and make sure
everything have been input correctly. Refer to 4.1.1 Device Info and 4.3.1 Internet for more
information.

5

TD-W8961N

2.2

300Mbps Wireless N ADSL2+ Modem Router User Guide

The Back Panel

Figure 2-2


POWER: The Power plug is where you will connect the power adapter.



ON/OFF: The switch for the power.



WPS: The switch for the WPS function. For details, please refer to 4.3.3.1 Wireless-WPS
Settings.



RESET: There are two ways to reset the modem router 's factory defaults.
Method one: With the modem router powered on, use a pin to press and hold the Reset
button for at least 5 seconds. And the modem router will reboot to its factory default settings.
Method two: Restore the default setting from “Maintenance-SysRestart” of the modem router
's Web-based Utility.



WiFi: The switch for the WiFi function.



1, 2, 3, 4 (LAN): Through the port, you can connect the modem router to your PC or the other
Ethernet network devices.



ADSL: Through the port, you can connect the modem router with the telephone. Or you can
connect them by an external separate splitter. For details, please refer to 2.4 Connecting the
Modem Router.



Antennas: Used for wireless operation and data transmit.
6

TD-W8961N

2.3

300Mbps Wireless N ADSL2+ Modem Router User Guide

Installation Environment



The Product should not be located where it will be exposed to moisture or excessive heat.



Place the modem router in a location where it can be connected to the various devices as
well as to a power source.



Make sure the cables and power cord are safely placed out of the way so they do not create a
tripping hazard.



The modem router can be placed on a shelf or desktop.



Keep away from the strong electromagnetic radiation and the device of electromagnetic
sensitive.

Generally,TD-W8961N is placed on a horizontal surface. The device also can be mounted on the
wall as shown in Figure 2-3 Wall-mount Install.

Figure 2-3 Wall-mount Install

 Note:
The diameter of the screw, 3.5mm Network”.
c) Select Airport on the left menu bar, and then click Advanced for wireless configuration; or
select Ethernet for wired configuration.
d) In the Configure IPv4 box under TCP/IP, select Using DHCP.
e) Click Apply to save the settings.
For Windows 7
a) Click “Start -> Control Panel -> Network and Internet -> View network status -> Change
adapter settings”.
b) Right-click Wireless Network Connection (or Local Area Connection), and then click
Properties.
c) Select Internet Protocol Version 4 (TCP/IPv4), and then click Properties.
d) Select Obtain an IP address automatically and Obtain DNS server address automatically.
Then click OK.

67

TD-W8961N

300Mbps Wireless N ADSL2+ Modem Router User Guide

For Windows XP
a)

Click “Start -> Control Panel -> Network and Internet Connections -> Network
Connections”.

b)

Right-click Wireless Network Connection (or Local Area Connection), and then click
Properties.

c)

Select Internet Protocol (TCP/IP), and then click Properties.

d)

Select Obtain an IP address automatically and Obtain DNS server address automatically.
Then click OK.

For Windows 8
a)

Move your mouse to the lower right corner and you will see Search icon
in the Popups.
Go to “
-> Apps”. Type Control Panel in the search box and press Enter, then you will go
to Control Panel.

b)

Click “View network status and tasks > Change adapter settings”.

c)

Right-click “Ethernet” and then select Properties.

d)

Double-click Internet Protocol Version 4 (TCP/IPv4). Select Obtain an IP address
automatically, choose Obtain DNS server address automatically and then click OK.

2) Configure your IE browser

Open your IE browser, click
Tools tab and you will see the
following screen.

Click Internet Options

68

TD-W8961N

300Mbps Wireless N ADSL2+ Modem Router User Guide

Select Never dial a connection

Click OK

Now, try to log on to the Web-based configuration page again after the above settings have been
configured. If you still cannot access the configuration page, please restore your modem router’s
factory default settings and reconfigure your modem router following the instructions in 3.2 Login.
Please feel free to contact our Technical Support if the problem still exists.
 Note:
For more details about Troubleshooting and Technical Support contact information, please log on
to our Technical Support Website: http://www.tp-link.com/en/support

69

TD-W8961N

300Mbps Wireless N ADSL2+ Modem Router User Guide

Appendix C: Technical Support
Technical Support




For more troubleshooting help, go to:
http://www.tp-link.com/en/support/faq
To download the latest Firmware, Driver, Utility and User Guide, go to:
http://www.tp-link.com/en/support/download
For all other technical support, please contact us by using the following details:

Global
Tel: +86 755 2650 4400
Fee: Depending on rate of different carriers, IDD.
E-mail: support@tp-link.com
Service time: 24hrs, 7 days a week
USA/Canada
Toll Free: +1 866 225 8139
E-mail: support.usa@tp-link.com(USA)
support.ca@tp-link.com(Canada)
Service time: 24hrs, 7 days a week
Turkey
Tel: 0850 7244 488 (Turkish Service)
Fee: Depending on rate of different carriers.
E-mail: support.tr@tp-link.com
Service time: 09:00 to 21:00, 7 days a week
Ukraine
Tel: 0800 505 508
Fee: Free for Landline; Mobile: Depending on
rate of different carriers
E-mail: support.ua@tp-link.com
Service time: Monday to Friday, 10:00 to 22:00
Brazil
Toll Free: 0800 608 9799 (Portuguese Service)
E-mail: suporte.br@tp-link.com
Service time: Monday to Friday, 09:00 to 20:00;
Saturday, 09:00 to 15:00
Indonesia
Tel: (+62) 021 6386 1936
Fee: Depending on rate of different carriers.
E-mail: support.id@tp-link.com
Service time: Sunday to Friday, 09:00 to 12:00,
13:00 to 18:00 *Except public holidays
Australia/New Zealand
Tel: NZ 0800 87 5465 (Toll Free)
AU 1300 87 5465 (Depending on 1300 policy.)
E-mail: support.au@tp-link.com (Australia)
support.nz@tp-link.com (New Zealand)
Service time: 24hrs, 7 days a week
Germany/Austria
Tel: +49 1805 875 465 (German Service)
+49 1805 TPLINK
+43 820 820 360
Fee: Landline from Germany: 0.14EUR/min.
Landline from Austria: 0.20EUR/min.
E-mail: support.de@tp-link.com
Service time: Monday to Friday, 09:00 to 12:30
and 13:30 to 18:00. GMT+1 or GMT+2 (DST in
Germany) *Except bank holidays in Hesse

Singapore
Tel: +65 6284 0493
Fee: Depending on rate of different carriers.
E-mail: support.sg@tp-link.com
Service time: 24hrs, 7 days a week
UK
Tel: +44 (0) 845 147 0017
Fee: Landline: 1p-10.5p/min, depending on the
time of day. Mobile: 15p-40p/min, depending on
your mobile network.
E-mail: support.uk@tp-link.com
Service time: 24hrs, 7 days a week
Italy
Tel: +39 023 051 9020
Fee: Depending on rate of different carriers.
E-mail: support.it@tp-link.com
Service time: Monday to Friday, 09:00 to 13:00;
14:00 to 18:00
Malaysia
Toll Free: 1300 88 875 465
Email: support.my@tp-link.com
Service time: 24hrs, 7 days a week
Poland
Tel: +48 (0) 801 080 618
+48 223 606 363 (if calls from mobile phone)
Fee: Depending on rate of different carriers.
E-mail: support.pl@tp-link.com
Service time: Monday to Friday, 09:00 to 17:00.
GMT+1 or GMT+2 (DST)
France
Tel: 0820 800 860 (French service)
Fee: 0.118 EUR/min from France
Email: support.fr@tp-link.com
Service time: Monday to Friday, 09:00 to 18:00
*Except French Bank holidays
Switzerland
Tel: +41 (0) 848 800 998 (German Service)
Fee: 4-8 Rp/min, depending on rate of different
time.
E-mail: support.ch@tp-link.com
Service time: Monday to Friday, 09:00 to 12:30
and 13:30 to 18:00. GMT+1 or GMT+2 (DST)
Russian Federation
Tel: 8 (499) 754 5560 (Moscow NO.)
8 (800) 250 5560 (Toll-free within RF)
E-mail: support.ru@tp-link.com
Service time: From 09:00 to 21:00 (Moscow
time)*Except weekends and holidays in RF

70



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Metadata Date                   : 2014:12:30 16:40:19+08:00
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Title                           : 
Description                     : 
Creator                         : 
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Warning                         : [Minor] Ignored duplicate Info dictionary

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