TransCore 5000B3 Rugged Computer User Manual part 3

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Document ID	1238566
Application ID	jdVV/66hXTxnfxTSl7ZhuQ==
Document Description	user manual part 3
Short Term Confidential	No
Permanent Confidential	No
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Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	266.4kB (3330051 bits)
Date Submitted	2010-02-06 00:00:00
Date Available	2010-02-08 00:00:00
Creation Date	2010-02-04 14:04:56
Producing Software	Adobe PDF Library 8.0
Document Lastmod	2010-02-04 14:05:08
Document Title	user manual part 3
Document Creator	Adobe InDesign CS3 (5.0)

Operation Guide
Wireless & BlueTooth Options (Continued)
Using BlueTooth (Continued)
8.	 Use this applet to locate peripheral or delete
Bluetooth partnership.
9.	 Click on Scan to locate peripheral.
10.	 Authentication might be required, refer to your
supervisor for authentication and identification
codes.
11.	 Once authentication is completed, the device
will be active.
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Adaptable Endcap Options
Part Number
Description
CE5B-CAM00
Camera 1.3MP with Flash
CE5B-CAM10
Camera 1.3MP with Flash & GPS
CE5B-FLX01
LEMO connector
CE5B-GPS00
GPS, USB Host & Headset
CE5B-IMG00
1D/2D Barcode Reader
CE5B-IMG10
1D/2D Barcode Reader & GPS
CE5B-LAS00
1D Laser Scanner
CE5B-LAS10
1D Laser Scanner & GPS
CE5B-USB11
USB Host Connection & Audio Jack
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Adaptable Endcap Options
Barcode Readers
Right
Laser Scanner
The ‘Laser Scanner’ function will depend
application used and a special software
Refer to your application’s User Guide for
instructions. Information included are
scanning instructions.
on the
driver.
further
basic
Refer to the diagram to the right for right and wrong
scanning methods.
Wrong
Testing the Laser Scanner
1.	 To test the Laser Scanner, click on:
a) Start
b) Program
c) DAP Utilities
d) CE Pad
2.	 To activate scanner, point the top of the unit
toward the barcode label needed to be scanned.
3.	 Press the ‘SCAN’ (F3) Key and move
the
unit
back
and
forth
so
the
beam
completely
crosses
the
label.
4.	 Once the label has been decoded, the unit will
sound a short ‘beep’.
Note: If you keep the F3 button pressed for too
long, the unit will stop scanning by itself after a
few moments. The unit will sound two (2) beeps to
indicate that no barcode has been detected.
Advanced Users: Refer to the CE5000B Technical
Guide for further instructions on programming.
Caution
•
•
Avoid Exposure to Laser Light Beam.
Do not intentionally look into the Laser Light
Beam.
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Adaptable Endcap Options
Barcode Readers (Continued)
2D Barcode Reader
This special option is usually installed and configured in-house at the manufacturer’s.
The 2D Barcode Reader is primarily controlled by the client application and a special driver. Therefore, please
refer to your application specialist or supervisor for further instructions.
Note: You may also refer to the CE5000B Technical Guide located on DOCUDAP for further instructions on
programming.
Testing the Reader
1.	 To test the reader, click on:
a) Start
b) Program
c) DAP Utilities
d) CE Pad
2.	 Hold the unit steadily at a distance of 10 cm (4
in), from the barcode
3.	 To activate reader, press the F3 Key.
Warning
Do not move the unit while reading or unit will not
be able to read barcode.
Note: Unlike the laser scanner, the 2D reader does not “swipe” the barcode, but rather, it takes a reading
much like a “photograph” which is then recognized and interpreted by the unit. Reading a barcode can be
taken from any angle.
The 2D Barcode Reader will emit a red beam allowing the user to adequately focus on the barcode needing
to be read.
Once the reading has been completed, the device will emit a sound. The numeric code will then be displayed
on the screen.
You can release the trigger at any time to cancel the reading.
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Adaptable Endcap Options
GPS
This special option is installed by DAP Technologies.
GPS (Global Positioning System) is a “constellation” of 24 well-spaced satellites that orbit the Earth and make
it possible for people with ground receivers to pinpoint their geographic location. The location accuracy is
anywhere between 100 to 10 meters for most equipment.
Note: This device does not provide navigation utilities or software and is usually controlled by the client
application or software. Contact your application specialist or supervisor for further instructions for use.
Testing the GPS
1.	 Position unit at a 45° angle.
2.	 Click on:
a) Start
b) My Device
c) DAP Utilities
3.	 Double-click on GPSinfoHPC to start.
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Adaptable Endcap Options
GPS (Continued)
4.	 Select COM Port: COM1: SerialST
5.	 Click on “Start GPS”
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Adaptable Endcap Options
GPS (Continued)
6.	 The following data stream indicates that the
GPS is identifying the location.
7.	 Click on GPS Info Tab for coordinates.
Note: If the unit has just been re-started, it could
take up to a few minutes to obtain the location
coordinates.
Note: Location will be provided using longitude and
latitude coordinates
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Adaptable Endcap Options
Camera With Flash
The camera with flash will allow to photograph indoors, outdoors or in darker areas. While in darker areas,
activate flash prior to taking a photograph.
Note: This device is installed by DAP Technologies and is controlled by the client application or software.
Contact your application specialist or supervisor for further instructions for use. Below are basic instructions
to validate functionality.
Testing the Camera
1.	 Click on:
a) Start
b) Programs
c) DigiCamDap
2.	 A preview window will display to visualize the
area to photograph. Center image in window
prior to photographing.
3.	 Click image to photograph.
4.	 Once photograph is taken, it will be saved by
default in the TEMP folder.
5.	 Drag and drop to folder of choice.
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Adaptable Endcap Options
Low Frequency RFID
RFID is short for Radio Frequency Identification, a technology similar to bar code identification. This system
consists of an antenna and a transceiver which read the radio frequency and transfers the information to a
processing device, a transponder or “tag”. These systems can be used just about anywhere from clothing
tags to missiles to pet tags to food --- anywhere that a unique identification system is needed.
The RFID option can read several different identification tags at a distance of approximately 5 to 10 cm
(2 to 4 in) however, the distance at which the unit may read will depend on the size and type of the tag.
Note: This device is usually installed in-house at the manufacturer’s and is controlled by the client application
or software. Contact your application specialist or supervisor for further instructions for use.
Headset
The Headset adapter comes standard on all Adaptable Endcaps. This option provides the following:
a) To hear the clicks and sounds of the keyboard
b) To record messages
c) or to listen to instructions
Note: The CE5000B unit will support Mono Headset adapters.
(Headsets that are usually compatible with Cellular telephones).
USB Host
The USB Host comes standard on all Adaptable Endcaps.
Note: This device is controlled by the client application or software. Contact your application specialist or
supervisor for further instructions for use.
This option allows to connect any USB Key, USB Keyboard or USB mouse and most digital cameras. Any
other peripheral will require a USB driver (not provided).
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Advanced Settings
Advanced Battery Options
To See Power Remaining
1.	 Under Windows CE 5.0, click on:
a) Start
b) Settings
c) Control Panel
d) Power
e) Battery
Preserving Power
It is possible to extend battery life by modifying the
power delays of the unit, screen and backlighting
settings.
To configure power settings:
1.	 Click
on
the
“Schemes”
Tab.
Note: Move Scroll bar up or down, or click the
up or down arrows to see the entire menu.
Battery Power Management
All CE5000B units are delivered with a calibrated
Main Battery.
1.	 To setup the screen and backlight delays, click
on:
a) Start
b) Settings
c) Control Panel
d) _Power
e) Power Off
2.	 Define “Low Level” & “Very Low Level” as per
your selection and applications used.
Note: The default settings are 16% for “Low Level”
and 5% for “Very Low”.
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Advanced Settings
Background Display and Contrast Advanced Settings
The Screen display has been configured to ensure lighting is optimized in all possible environments and
conditions. However, in extreme conditions and outside the normal temperature range of -20°C to +50°C
(-4°F to + 122°F), manual readjustment might be necessary.
In extremely low temperatures, press the Blue Key
followed by the Tab Key
ActiveSync Communication
Using the Microsoft ActiveSync communication, it is possible to transfer files between a desktop computer
and the CE5000B unit. Communication is possible through the serial port or USB client.
Note: With Microsoft Outlook 2002 or later, it is also possible to synchronize information between the desktop
computer and the CE5000B unit.
ActiveSync Setup
Note: ActiveSync Client is already installed on the unit and the “ActiveSync Host” must be setup on the
desktop computer in order to function. If the host is not installed on the desktop, follow the instructions
below.
1.	 Download the latest version of the Microsoft ActiveSync Software from one of the following sites:
a) From the Microsoft Web Site
b) From DAP Technologies Customer Support Web Site @ www.daptech.com
Note: It is strongly recommended to use ActiveSync 3.8 or higher.
2.	 Once download is complete, launch the ActiveSync “Install” program. A screen will appear prompting
you to Setup Microsoft ActiveSync Program.
3.	 Click Next
4.	 A screen will appear prompting you for what folder to save the program. The default folder is
recommended.
5.	 Click Next
6.	 Once installation is completed, click “Finish”. If prompted “Create Partnership between Desktop and
CE Device”, Click “Cancel”.
7.	 Once the installation has been successfully completed, the ActiveSync Applet will be displayed on your
desktop and an icon will be added to your Task Bar. (The Software program will also be available through
the Start Menu).
Warning
Do not connect your CE5000B unit until the installation has completed.
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Advanced Settings
Partnership with Ethernet Cradle
Note: The “Ethernet Partnership” is only possible with ActiveSync 3.7 or 3.8.
The Ethernet connection requires the use of a cradle model # CBCE540BE and an Ethernet cable connected
between the cradle and your network. Refer to the “using the Cradle” section for further instructions.
An initial Ethernet connection normally requires a “Partnership” with your “Host” computer using a serial or
USB port. DAP Technologies has made these following programs available to assist in the creation of the “
Ethernet Partnership” when using the Ethernet cradle:
•
•
SetPartnerShip.exe (Already installed on the CE5000B unit)
PartnerShip Server.exe (This program must be downloaded)
Download PartnerShip Server.exe
1.	 Go to http://www.support.daptech.com
2.	 Refer to CE.NET PUBLIC DOWNLOAD
3.	 Copy to a folder that will be easily accessible; e.g. Desktop Folder.
Create first Ethernet partnership
1.	 Install the CE5000B unit into its Ethernet Cradle
and wait until the network has been detected.
Click on arrow to see more icons
if network icons are not visible.
Network connection
is established.
2.	 Launch PartnerShip Server.exe on the Host
computer.
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Advanced Settings
Partnership with Ethernet Cradle (Continued)
3.	 To establish PartnerShip, click on:
a) Start
b) Communication
c) Set PartnerShip
4.	 The Ethernet PartnerShip should be
established within a few seconds.
Note: This procedure needs only to be done
once to create the first “PartnerShip”.
5.	 To launch ActiveSync, click on:
a) Start
b) Program
c) Communication
d) ActivSync
Note: For subsequent connections, simply
follow step 5 to start ActiveSync.
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Advanced Settings
Advanced User Information
To obtain the most current technical information on
your CE5000B unit, you must first register your unit
@ DocuDap Technical Web Site.
1.	 Click on Control Panel.
2.	 Click on the _System Applet.
3.	 From this _System Applet Window, note the
16 digit serial number.
4.	 Start your Internet Browser.
5.	 Go to:
http://www.daptech.com/DocuDap
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Advanced Settings
Advanced User INformation (Continued)
6.	 Click on “Register a Serial number or
Access Code”.
7.	 Enter your CE5000B unit’s serial number
noted earlier.
8.	 Enter a valid Email address and your user
information and password will be forwarded to
you.
9.	 Return to DocuDap Login and enter the
information that was provided to you and click
“Submit”.
10.	 You may now surf the Technical Web Site for
more technical and advanced user information.
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Companion Programs
This section lists several programs that are included with the CE5000B unit and provides a brief description
of their functions. However, Not all programs are covered.
It is not the intent of this User Guide to describe the applications included. Please refer to DAP Technologies
Technical Web Site for further instructions on DAP Technologies programs included or the Microsoft Web Site
for Microsoft Programs included.
DAP CE5000B Programs
Icon
Name
CE Pad
Color Pattern
Power Remaining
A Small Test Editor.
To verify color screen quality.
Display Power Applet.
Soft Reset
Reset the unit. The supervisor
mode is required.
Recorder
Allows you to playback wave files
and recorded messages.
Change Mode
Switch between the User and
Change mode.
Digicam
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Camera Utility.
49
Companion Programs
Microsoft Programs
Icon
Name
Definition
Inbox
Send and receive Emails by
synchronizing
Desktop
with
CE5000B unit.
Microsoft Viewer Suite
Will display Excel files, images,
PDF, PowerPoint and Word files.
Internet Explorer
Surf the Web by synchronizing
pages with desktop computer or
by connecting to Internet.
Media Player
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Play music or video files.
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Troubleshooting Guide
Problem / Failure
Low Battery Messages on the Main Battery.
Recommended Action
1.	 Still some power remains but it is recommended
that you replace the battery before Data is lost.
If neither of these 2 icons appear in the Task 1.	 Verify Network cable is connected on the back of
Bar when using Ethernet Cradle.
the cradle.
2.	 Verify Network cable is not defective.
3.	 Ethernet on-board adapter may be deactivated or
in Power Save Mode.
The screen is blank and keyboard does not
sound the ‘beep’ when a key is pressed.
1.	 Verify that the unit is turned on.
2.	 Verify that the battery is fully charged.
The unit does not turn on when pressing the
F1 key.
1.	 Verify batteries --- batteries may need re-charging.
Once unit is placed on the charger, the unit should
turn itself on in the next few seconds and re-start
the operating system.
The PC Card does not connect.
1.	 Verify that the PC Card is inserted properly. Refer
back to “Using PC Cards” section for further
instructions.
The display contrast is very weak or background 1.	 Verify the display contrast settings are appropriately
very dark.
set. Use the contrast keys to adjust the settings.
(Refer to “Background Display and Contrast
Advanced Settings” for further instructions.
The unit does not turn off automatically or 1.	 Verify unit is properly connected to the charger.
manually.
2.	 Verify “shutoff” feature is properly configured.
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Storage & Maintenance
The CE5000B Unit is a reliable product requiring little maintenance. Only occasional replacement of the
battery and the carrying strap is required.
Warning
There are no user-serviceable parts inside the CE5000B Unit. Do not try to repair the unit as this may affect
proper functioning as well as void the warranty.
Storage
•
If the unit is not going to be used for a few days or more, it is recommended to keep the unit directly on
the charger.
If the unit is not going to be used for a few weeks, it is strongly recommended that the unit be fully charged
and stored in a location where the temperature will be between +20°C (+68°F) to +25°C (+77°F).
If the unit has been stored for a long period of time, recharge the battery completely prior to use.
•
•
Warning
•
If extended storage time is necessary, it is important to backup all data to ensure no data is lost or
corrupted.
Keeping the unit on the Charger is also possible, however, this may affect the battery life and capacity
over time.
•
Cleaning
Use a normal soft cloth and mild soap to clean the CE5000B unit. Do not use abrasives as these cleansers
may damage the finish and scratch the touch screen. Ensure that all compartments are properly closed prior
to cleaning unit.
Shipping the Unit
The CE5000B units have been designed to withstand vibrations and shocks that can occur during normal
use of the product. However, should shipping one of these units be required, it is strongly recommended
that these be packaged in the same packaging the unit was delivered in, or similar packaging to avoid any
damage to the units during transportation.
Carrying Strap
To clean the strap, simply use a mild soap and a normal soft cloth. If there is extensive wear on the strap, it
may be time to change it.
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Storage & Maintenance
Battery Maintenance
Main Battery
The high-quality Lithium-Ion battery provided with your unit may be re-charged over 500 times according to
the battery manufacturer.
Note: If the battery’s duration does not last the normal time-frame specified, it may be time to change it. The
main battery should last from 12 to 24 months if used under normal working conditions.
Backup Battery
The Backup Battery will normally not need to be replaced during the expected life of the CE5000B unit.
Re-charge as specified after use.
Replacing the Battery
Note: Always turn the unit off before removing the battery. The CE5000B unit uses an approved battery to
ensure a quicker charging time, longer battery life and resistance to shock and vibrations. To ensure that
the batteries are appropriate for use on DAP Technologies equipment, it is strongly recommended that
these be purchased directly through DAP Technologies or one of its distributors. (Check for the DAP or
DAP Technologies logo on the battery).
1.	 Turn off the CE5000B Unit. (Refer to “Turning
the Unit Off Manually” Section for further
instructions).
2.	 Using a small Flathead Screwdriver, remove
the 4 screws.
3.	 Remove battery.
Return To Table of Contents
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Storage & Maintenance
Battery Maintenance (Continued)
Right Side
Replacing the Battery (Continued)
4.	 Replace the battery inserting the left side first.
Align the arrow on the battery toward the right
side.
Left Side
5.	 Place foam over the battery to ensure a tight
fit.
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Storage & Maintenance
Touch Screen Maintenance
The Touch Screen requires minimal maintenance. Only appropriate care when using and cleaning the Touch
Screen is required. Use the Stylus provided with the unit when using the Touch Screen to ensure other
pointed devices do not damage the screen. When cleaning, ensure to use a mild detergent and soft cloth.
Warning
•
•
Do Not use abrasives as these may damage the finish and scratch the Touch Screen.
Replace or clean the Stylus as soon as it seems damaged or dirty.
Adaptable EndCap With Laser Option
Note: The efficiency of the Laser reading will depend on the quality of the plastic window. Any scratch, dirt or
finger prints will degrade the reading quality.
1.	 Clean Adaptable Endcap using a mild detergent and soft cloth to ensure no scratches
to the window. (A plastic lens cleaner can also be used for cleaning the window).
Quick-Reference Replacement Parts List
Part Description
Part Number
Lithium-Ion Battery
DC800
Carrying Strap
DC801
Stylus (Pen), 5 units per package
DCCE500
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Recycling Passport
CE5000B UNIT
The Waste Electrical and Electronic Equipment Directive (WEEE) is a European directive established in 2003
for the collection, recycling and recovery targets for all types of electrical goods.
This European Directive imposes the responsibility for the disposal of waste electrical and electronic equipment
on the manufacturers of such equipment.
In accordance to this directive, DAP Technologies will assist you in the proper disposal of your DAP Units.
For further instructions on how to dispose of these units, please refer to our web site:
www.daptech.com
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CE DECLARATION
The CE5000B Series have been tested and are in compliance with according standards.
Standards/recommendation
Definition
ETSI EN 300 330
Short Range Devices (SRD); Technical characteristics and test methods for
radio equipment in the frequency range 9 kHz to 25 MHz and inductive loop
systems in the frequency range 9 kHz to 30 MHz
ETSI EN 301 489-3
Electromagnetic Compatibility and Radio Spectrum Matters (ERM);
Electromagnetic Compatibility (EMC) Standard for Radio Equipment and
Services; Part 3: Specific Conditions for Short-Range Devices (SRD) Operating
on Frequencies between 9 KHz and 40 GHz
ETSI EN 300 328
Electromagnetic compatibility and Radio spectrum Matters (ERM); Wideband
transmission systems; Data transmission equipment operating in the 2,4 GHz
ISM band and using wide band modulation techniques; Harmonized EN
covering essential requirements under article 3.2 of the R&TTE Directive
ETSI EN 301 489-17
Electromagnetic Compatibility and Radio Spectrum Matters (ERM); ElectroMagnetic Compatibility (EMC) Standard for Radio Equipment and Services;
Part 17: Specific Conditions for 2,4 GHz Wideband Transmission Systems and
5 GHz High Performance RLAN Equipment
ETSI EN 301 511
Global System for Mobile Communications (GSM); Harmonized EN for Mobile
Stations in the GSM 900 and GSM 1800 Bands Covering Essential
Requirements Under Article 3.2 of the R&TTE Directive (1999/5/EC)
ETSI EN 301 489-7
Electromagnetic Compatibility and Radio Spectrum Matters (ERM);
Electromagnetic Compatibility (EMC) Standard for Radio Equipment and
Services; Part 7: Specific Conditions for Mobile and Portable Radio and
Ancillary Equipment of Digital Cellular Radio Telecommunications Systems
(GSM and DCS)
EU Recommendation:
EU Recommendation - 1999/519/EC – limiting public exposure to
1999/519/EC
electromagnetic fields
EN 60950-1
Information technology equipment – Safety – Part 1: General requirements
EN 55022
Information technology equipment. Radio disturbance characteristics. Limits
and methods of measurement
EN 55024
Information technology equipment. Immunity characteristics. Limits and
methods of measurement
*Some of the standard above applies only to specific CE5000B options.
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FCC Information, Copyright Policy
RADIO FREQUENCY EXPOSURE REQUIREMENTS
(only for models with Wireless WAN)
For body worn operation, this product has been tested and meets FCC RF exposure
guidelines when used with an accessory that contains no metallic component. Use of
other accessories may not ensure compliance with FCC Radio Frequency exposure
guidelines. This device shall not be co-located or operating in conjunction with any
other antenna or transmitter.
INFORMATION TO USER
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) This device
must accept any interference received, including interference that may cause undesired
operation.
This equipment has been tested and found to comply with the limits for Class B Digital
Device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and receiver
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected
• Consult the dealer or an experienced radio/TV technician for help
Any changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
For more information about RF exposure, please visit the FCC web site at www.fcc.gov
For more information about the product certification, please contact
support@daptech.com
COPYRIGHT POLICY
Any software described in this document is provided under a license agreement or non-disclosure agreement. It is
strictly prohibited by law to copy any portion of the software provided by DAP Technologies onto any media format.
DAP is a registered trademark of DAP Technologies. Microsoft, MS-DOS and Windows CE are registered
trademarks of Microsoft Corporation. PCM CIA and PC Cards are also registered trademarks of Microsoft
Corporation.
Note: A Copyright Policy is also applicable for any software provided by Microsoft on DAP Products. Please refer to
Microsoft End User License Agreement Section for further information.
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Microsoft End-User License Agreement
You have acquired a DAP Technologies device that includes software licensed from Microsoft Corporation.
The Microsoft software included in your device, as well as associated media, printed materials, and online
documentation are all protected by Copyright Laws and International Copyright Treaties. If you do not agree
with this End-User License Agreement (“EULA”), use of this device, or use and copying of, any installed
software is strictly prohibited. We strongly recommend that you immediately contact a DAP Technologies
Customer Representative for return instructions of the unused unit.
LICENSE GRANT
•
•
•
•
The software must only be used with the device provided.
There are no warranties for the software included.
Reverse engineering is strictly prohibited.
Software transfer is allowed but with restrictions. You may permanently transfer rights under this EULA
only as part of a permanent sale or transfer of the device as long as the recipient agrees to this EULA. If
the software is an upgrade, any transfer must also include all prior versions of the software.
JAVA SUPPORT
The software may contain support for programs written in Java. Java technology is not designed, manufactured,
or intended for use or resale as online control equipment in hazardous environments requiring fail-safe
performance. These environments include nuclear facilities, aircraft navigation, communication systems, air
traffic control, life support machines, or weapons.
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WARRANTY STATEMENT
DAP TECHNOLOGIES makes no representation or warranties with respect to the contents hereof and
specifically disclaim any implied warranties of merchantability or fitness for any particular purpose.
The information in the manuals is subject to change. DAP TECHNOLOGIES reserves the right to update
and modify the equipment, its accessories and manuals without notice.
No part of this manual may be copied, distributed, transmitted, transcribed, stored in a retrieval system, or
translated in any form or by any means, whether electronically or manually, without the express written
consent of DAP TECHNOLOGIES.
EQUIPMENT AND ACCESSORIES LIMITED WARRANTY
As manufacturer, DAP TECHNOLOGIES will replace or repair, at its discretion, any products that prove
to be defective, in either material or workmanship, for a period of TWELVE (12) MONTHS following the
purchase date of the “EQUIPMENT” (handheld MICROFLEX unit and cradle) and for a period of
NINETY (90) days following the purchase date of “ACCESSORIES” (accessories and peripherals) sold by
DAP TECHNOLOGIES. The warranty only covers the material and workmanship.
This warranty does not cover damages caused by misuse, abuse, neglect, or damages occurred during
shipping or storage; the warranty does not cover any modification or servicing by anyone other than a DAP
TECHNOLOGIES Authorized Service Center.
DAP TECHNOLOGIES cannot be held responsible for any damage caused by the misuse of the equipment
or by any other software or hardware added. The device and its accessories should not be used in
applications where device failure could result in physical harm or loss of life.
The operating system Windows CE and all other software sold or supplied by DAP TECHNOLOGIES are
provided as is, without any warranty, either expressed or implied.
In no event shall DAP Technologies be held liable for any direct damages, indirect damages or damages
incurred by the loss of present or prospective profits arising from the failure in performance of the
equipment. No claim may be made against DAP TECHNOLOGIES whether arising from contractual,
extra-contractual or statutory liability.
This warranty hereby excludes all other legal warranty related to the quality of the product or its capacities
to fulfill specific purposes, including all warranties granted by the United Nations Convention on Contracts
for the International Sales of Goods, the application of such Convention being expressly excluded
Revised May 2008
WS08-05A1
RETURN MERCHANDISE AUTHORIZATION (RMA) FOR SERVICING
In order to have your product serviced, you must first obtain a Return Material Authorization (RMA) from
DAP TECHNOLOGIES. You may then return your equipment, correctly enclosed in its original packaging
if possible, to your Value Added Reseller (VAR), an Authorized Service Center, or directly to DAP
TECHNOLOGIES. Service under the conditions of this warranty requires prepaid shipment from your
facility to a Service Center.
The equipment and its accessories have no user serviceable parts.
To obtain a RMA you can make your request by phone or use our on-line form at:
http://www.daptech.com/rma
EXTENDED WARRANTY ON DAP MANUFACTURED PRODUCTS
The original purchaser may, at any time during the initial warranty period, extend the warranty through
purchase of a DAP CARE Service Contract. For more information, contact DAP TECHNOLOGIES.
CMU053-A4
Canada
875 Charest Boulevard West
Suite 200
Quebec City, Quebec
Canada G1N 2C9
T: (418) 681-9394
TF: (800) 363-1993
F: (418) 681-0799
E: SalesNA@daptech.com
United States
7450 South Priest Drive
Tempe, Arizona
United States 85283
TF: (800) 363-1993
E: SalesNA@daptech.com
United Kingdom
Printed in Canada
25 Nuffield Way
Abingdon OX14 1RL
England
T: + 44 (0) 1235 462130
TF: + 44 (0) 800 8899 1000
F: + 44 (0) 1235 462131
E: SalesUK@daptech.com
2009/05
CMU053-A4
www.daptech.com

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