Transcend Information SJC10 StoreJet Cloud User Manual SJCloud Manual 09 R

Transcend Information Inc. StoreJet Cloud SJCloud Manual 09 R

user manual

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User Manual
(Version 0.9)
Contents
Introduction
Contents
Features
System Requirements
Getting to Know StoreJet Cloud
Charging the Battery
Battery Status during Operation
Connecting to a Computer
Transferring Content to StoreJet Cloud
Disconnecting StoreJet Cloud in Windows® 7/Vista/XP
Disconnecting StoreJet Cloud in Mac® OSX 10.5 or Later
Disconnecting StoreJet Cloud in Linux® Kernel 2.4 or Later
Installing the StoreJet Cloud App
Connecting to StoreJet Cloud using iOS Device
Connecting to StoreJet Cloud using Other Devices
Using the StoreJet Cloud App
Viewing Content in Folders
Viewing Photos
Viewing Documents
Playing Music
Playing Videos
Downloading Files to Your iOS Device
Download to App
Download to album
Deleting Files from StoreJet Cloud
Mailing Files from StoreJet Cloud
Switch between Cloud/Local Mode
StoreJet Cloud Settings
Basic Wireless Settings
Security Settings
Configure WEP
Configure WPA
Configure WPA2
Configure WPA2-Mixed
Connect to Wi-Fi Access Point (Bridge Mode)
Restore Defaults (Return to Original Settings)
Upgrade Firmware
Set Administrator Password
Troubleshooting
Specifications
Transcend Limited Warranty
Introduction
Congratulations on purchasing Transcend’s StoreJet Cloud, a portable
storage device that wirelessly streams your digital content to your iPad,
iPhone, iPod Touch, or other Wi-Fi enabled devices. Thanks to the use of a
free downloadable App, developed for use with Apple iOS devices, StoreJet
Cloud is able to organize all of your videos, photos, music and documents
ready for easy playback and viewing. Up to 5 devices can stream different
media from StoreJet Cloud at the same time making it easier than ever to
share your favorite digital files with friends and family. Additionally, the built-in
battery enables StoreJet Cloud to continuously stream up to 6 hours of video
on a single charge. This User Manual will give you step-by-step instructions
and advice to help you get the best experience from your new device. Please
read it carefully before using StoreJet Cloud.
Contents
StoreJet Cloud
Quick Start Guide
Travel Pouch
USB Wall Adapter
USB Cable
Warranty Card
Features
•
•
•
•
•
•
•
•
•
•
•
•
View photos (JPEG, JPG, BMP, PNG)
View documents (PDF, TXT, DOC, PPT, XLS)
Playback music (MP3, WAV)
Playback videos (AVI, MOV, MP4, M4V)
Wi-Fi encryption by WEP/WPA/WPA2/WPA2-Mixed
Stream different content on 5 devices simultaneously
Supports iOS, Android, Windows, and Mac OSX
Special App for iOS devices
32GB/64GB capacity
Li-Battery supports 6hrs playback and 8hrs standby
Share picture/audio/video/document files wirelessly
USB 2.0 connector for easy computer connectivity and fast file
transfers
•
•
•
Email files as attachments
Supports multi-format files
Small-scale dimensions and lightweight
System Requirements
Operating system requirements for uploading files from your computer to
StoreJet Cloud:
•
•
•
•
•
Microsoft Windows® XP
Microsoft Windows Vista®
Microsoft Windows® 7
Mac® OSX 10.5 or later
Linux® Kernel 2.4 or later
iOS device requirements for running the StoreJet Cloud App:
iPhone(3GS, 4, 4S with iOS4.0+), iPod Touch(Gen3, Gen4) and iPad
Getting to Know StoreJet Cloud
Power Switch:
Switch ON for wireless connectivity (charging is also
possible in this mode). Switch OFF for data transfers
Wi-Fi Signal LED:
Indicates StoreJet Cloud wireless signal status:
Power LED:
Solid green = wireless signal is initiating
Solid blue = wireless connectivity now possible
During charge:
- Solid orange = charging
- Blank = fully charged
During Operation:
Blank = normal operation
Solid red = 20% charge remaining
Mini USB Port:
Connect to your computer for fast and easy transfers.
Also used for charging with included USB cable or USB
Wall adapter
Reset Button:
Press for 3-5 seconds to restore StoreJet Cloud settings
to their factory defaults. No data is lost from StoreJet
Cloud by completing this action
Charging the Battery
Plug the small end of the included USB cable into the Mini USB port on the
bottom of StoreJet Cloud, and plug the large end of the cable into the included
USB wall adapter. StoreJet Cloud’s internal Li-Polymer battery will
automatically begin charging and you will see a solid orange power LED. The
power LED will go blank when the battery is fully charged. (StoreJet Cloud
may also be charged while connected to an available USB port on your
desktop or notebook computer).
Battery Status during Operation
StoreJet Cloud can provide up to six hours of continuous playback on a single
charge. The maximum playback time will depend on how many users are
simultaneously streaming content and the resolution of any videos being
streamed. The power LED also acts as a battery status indicator:
No light indicates 20-100% battery charge
remaining.
Solid red indicates 20% battery charge
remaining. When using the App, a pop-up
message will also indicate Low Battery status.
Connecting to a Computer
Transferring Content to StoreJet Cloud
When connected to a computer, StoreJet Cloud acts like a normal hard disk
drive, which means it can store any file but will only stream files supported by
StoreJet Cloud and your device.
1. Plug the small end of the included USB cable into the Mini USB port on the
bottom of StoreJet Cloud, and plug the large end of the cable into an
available USB port on your desktop or notebook computer.
2. StoreJet Cloud can operate in two different modes when connected to a
computer depending on the power button position.
•
Power OFF (USB Data Transfer): For transferring files to and from
StoreJet Cloud’s internal memory. This mode will charge the internal
battery, however StoreJet Cloud’s wireless functions will not be
available.
•
Power ON (USB Charge & Stream only): For charging the battery via
your computer. Data transfer from your computer is not available in this
mode, however wireless access is possible.
3. If you are using Windows®, a “Transcend” drive with a newly assigned
drive letter will appear in the My Computer window. For Mac® users, a
“Transcend” drive will appear on your desktop.
*Note: (G:) is an example drive letter – your “My Computer" window may differ
4. It is recommended that you create your own folders, such as “Movies”,
“Pictures”, “eBooks”, etc., within StoreJet Cloud’s drive volume.
5. To transfer photos, videos, documents, and music files, simply drag them
from your computer directly to the corresponding folder. The StoreJet
Cloud App will display digital content in the same folder view for easy
search and select.
Disconnecting StoreJet Cloud in Windows® 7/Vista/XP
1. Select the Hardware icon on the system tray.
2. The Safely Remove Hardware pop-up window will appear. Select it to
continue.
3. A window will appear stating “The ‘USB Mass Storage Device’ device can
now be safely removed from the system.”
4. Unplug StoreJet Cloud from your computer.
Disconnecting StoreJet Cloud in Mac® OSX10.5 or Later
1. Drag and drop the Disk icon that corresponds to your StoreJet Cloud into
the trashcan.
2. Unplug your StoreJet from the USB port.
Disconnecting StoreJet Cloud in Linux® Kernel 2.4 or Later
1. Execute umount /mnt /StoreJet Cloud to un-mount the device.
2. Unplug your StoreJet Cloud from the USB port.
Installing the StoreJet Cloud App
Developed specifically for iOS devices, the StoreJet Cloud App is a free all-inone media application that allows you to wirelessly access content stored on
StoreJet Cloud. The App organizes data into file types for easy viewing and
playback of documents, photos, music, and movies. The App also allows you
to email digital files from StoreJet Cloud, download files to your iOS device,
and customize wireless network settings.
Installing the App on an iOS device:
1. Using your iOS device, open the App Store and search for the StoreJet
Cloud App.
2. Select the suitable StoreJet Cloud App (iPhone or iPad version).
3. Click the FREE button to start the download process.
4. Then click INSTALL APP to complete installation.
Once installation is complete, the App will be displayed on the home screen of
your iOS device. To begin using the App, please follow the chapters on
connecting to StoreJet Cloud.
Connecting to StoreJet Cloud using iOS Device
To wirelessly access digital content on your iOS device, you must first connect
to StoreJet Cloud’s dedicated wireless network.
1. Switch the StoreJet Cloud power button to the ON position and wait a few
seconds for the wireless signal LED to turn from green to solid blue,
indicating wireless connectivity is now possible.
2. On your iOS device, press Settings, then Wi-Fi.
3. Under Choose a Network… select StoreJet Cloud (to change the default
SSID and enable password authentication, please see the StoreJet Cloud
Settings section for detailed instructions).
4. Full connectivity is indicated by the Wi-Fi icon in the status bar. Go back to
the iOS device home screen and select the StoreJet Cloud App.
Select the StoreJet
Cloud Wi-Fi network
Launch App from the
iOS device home screen
Note: In order to connect to StoreJet Cloud and the Internet at the same time,
you must configure the StoreJet Cloud App wireless settings to access an
external Wi-Fi access point. Please see the Connect to Wi-Fi Access Point
(Bridging Mode) section for detailed instructions.
Connecting to StoreJet Cloud using Other Devices
To wirelessly access digital content on your laptop, smartphone, or tablet, you
must first connect to StoreJet Cloud’s dedicated wireless network.
1. Switch the StoreJet Cloud power button to the ON position and wait a few
seconds for the wireless signal LED to turn from green to solid blue,
indicating wireless connectivity is now possible.
2. On your Wi-Fi enabled device, use the Wi-Fi connection settings to search
and connect to “StoreJet Cloud”.
3. Once connected, launch an Internet browser and type either
“192.168.10.254” or “storejet-cloud” into the browser address bar.
4. You will now be able to see all files stored on StoreJet Cloud in its root
directory.
Access media
Select the root folder of the file you want to
access and continue until the file is located.
Select the file name to view or begin playback
Upload files
1. Open the desired destination folder then
press Choose file at the bottom
2. Select the file from your device
3. Press Upload to upload the file to StoreJet
Cloud
Remove files
Press the Remove button to remove files from
StoreJet Cloud
Using the StoreJet Cloud App
When your iOS device and StoreJet Cloud are connected wirelessly, you can
browse content using the StoreJet Cloud App. The following sections provide
instructions on how to view and playback your digital content using the App.
Viewing Content in Folders
The StoreJet Cloud App home screen automatically displays your digital
media in the same folder organization as it was transferred to the StoreJet
Cloud drive volume using your computer. The App uses the same function as
your iOS device to go back to the previous contents list - simply tap the option
in the upper-left corner.
StoreJet Cloud App Home Screen
Note: The App will display all files but can only stream files supported by
StoreJet Cloud and your iOS or other Wi-Fi enabled device. See Features for
supported file types.
Viewing Photos
1. From the StoreJet Cloud App home page, select the root folder of the
image file you want to view and continue until the file is located.
2. Select the desired photo to display.
StoreJet Cloud App Picture Viewer
3. Press the Full Screen button to enable full screen view.
Image in Full Screen Mode
4. Use your finger to swipe sideways through each photo as a slideshow or
select the next desired photo from the file list.
5. Press Default Screen to return to the file directory.
Viewing Documents
1. From the StoreJet Cloud App home page, select the root folder of the
document file you want to view and continue until the file is located.
2. Select the desired document to display.
StoreJet Cloud App Picture Viewer
3. Press the Full Screen button to enable full screen view.
Document in Full Screen Mode
4. Use your finger to swipe up and down through each page of the document.
5. Press Default Screen to return to the file directory.
Playing Music
1. From the StoreJet Cloud App home page, select the root folder of the
music file you want to play and continue until the file is located.
2. Select the song you want to listen to, it will begin to play automatically.
StoreJet Cloud App Music Player
Music Player Controls:
Pause playback
Tap the Pause icon
Play previous song
Tap the Previous icon
Play next song
Tap the Next icon
Adjust volume
Fast-forward / Rewind
Slide the volume bar at the bottom right to the
desired level
Slide the playback scroll bar at the top to the
desired track time
Playing Videos
1. From the StoreJet Cloud App home page, select the root folder of the
video file you want to play and continue until the file is located.
2. Select the video you want to watch, it will begin to play automatically.
StoreJet Cloud App Video Player
Video Player Controls:
Pause playback
Tap the Pause icon
Play previous video
Tap the Previous icon
Play next video
Tap the Next icon
Adjust volume
Fast-forward / Rewind
View / Hide Controls
Slide the volume bar at the bottom right to the
desired level
Slide the playback scroll bar at the top to the
desired track time
Tap once on the iOS device screen to switch
Normal / Full-screen
Return to Directory
between the view control modes
Double-tap on the iOS device screen to switch
between the different view modes
or
Tap the full/normal-screen icon
Tap the Done button
Downloading Files to Your iOS Device
The StoreJet Cloud App features a function menu that allows you to download
files to the App, download photos to your iOS device, and delete or email files
from StoreJet Cloud.
Download To App
1.
Press and hold on the file you want to download, the function menu will
display.
2.
Press Download to App to download it from StoreJet Cloud to the App
for playback when not connected to the StoreJet Cloud device.
Download To album (only available for Photo)
1. Press and hold on the photo file you want to download, the function menu
will display.
2. Press Download To album to download it from StoreJet Cloud to view
using your iOS device photo album.
StoreJet Cloud App Function Menu (Cloud Mode)
Deleting Files from StoreJet Cloud
This function allows you to delete files from the StoreJet Cloud device within
the App:
1. Press and hold on the file you want to delete, the function menu will
display.
2.
Press Delete to remove it from the StoreJet Cloud device.
Mailing Files from StoreJet Cloud
This function allows you to email files from StoreJet Cloud:
1. Press and hold on the file you want to email, the function menu will display.
2. Press Mail to launch the Mail function of your iOS device.
3. The file you selected will automatically be attached to the email draft.
4. Input the recipient’s email address, subject line, and any desired email
body text.
5. Press Send to send the mail.
StoreJet Cloud App Mail Function with File Attachment
Switch between Cloud/Local Mode
Tap the button at the bottom-right of the folder directory to switch between
local and cloud mode. Any files downloaded to the iOS device using the
Download To App function are stored in the local directory.
Tap to view Local Directory
Tap to view Cloud Directory
The StoreJet Cloud App features another function menu when in Local Mode
that allows you to upload files to StoreJet Cloud, and delete or email files from
the App using the same steps found in the previous three chapters.
StoreJet Cloud App Function Menu (Local Mode)
StoreJet Cloud Settings
This menu lets you manage important functions of the StoreJet Cloud
software, such as setting wireless preferences and security, restoring StoreJet
Cloud to its default settings, setting administrator password, and upgrading
firmware.
To open the StoreJet Cloud Settings menu, click the Settings icon
the bottom of the folder directory.
StoreJet Cloud App Settings Main Menu
at
Basic Wireless Settings
To configure basic wireless settings, select Wireless Settings then tap Basic
Settings. You must reconnect to StoreJet Cloud if any changes are made.
Band
SSID
Channel Number
Usage Profile
- Select the Appropriate 802.11 mode based on the
wireless clients in your network. The drop-down menu
options are 802.11b Only, 802.11g Only, 802.11n
Only, Mixed 802.11b/g, Mixed 802.11g/n, and Mixed
802.11b/g/n
- The default SSID is “StoreJet Cloud”. Type the desired
network name. This new name will appear in the
wireless network list on your iOS device.
- Indicates the channel setting for StoreJet Cloud. The
channel can be changed to prevent interference with an
existing wireless network. You can also enable Auto
Channel Scan.
- Set the wireless range of StoreJet Cloud. This function
can be used to save power if long range is not required.
Home/Office = 100%, Car/Room = 70%,
Pocket/Purse = 35%.
Select Apply to save any changes, or select Back to discard changes and go
back to the settings menu.
Security Settings
It is recommended that you enable encryption of your StoreJet Cloud wireless
signal to prevent unauthorized user access. Please establish wireless
connectivity before enabling encryption. You must reconnect to StoreJet Cloud
if any changes are made.
To add encryption to your StoreJet Cloud wireless network from the App,
select Wireless Settings > Security Settings > Encryption. Choose from
the following Encryption modes: WEP, WPA, WPA2, or WPA2-Mixed.
Note: Any passwords must be at least eight characters long and no more than
64 characters. All ASCII characters are acceptable.
Configure WEP
802.1x Authentication – OFF:
Authentication
- Select Open System, Shared Key or Auto
Key Length
Key Formation
- Select 64-bit or 128-bit encryption
- Select either Hex or ASCII:
Hex (Minimum characters: 10) – Only letters A-F and
numbers 0-9 are valid
ASCII (Minimum characters: 5) - All numbers and
letters are valid
Encryption Key
- Enter a WEP key that you create
802.1x Authentication – ON:
RADIUS Server
- Enter the IP Address of your RADIUS server
IP Address
RADIUS Server
- Enter the port you are using with your RADIUS server.
IP Port
Default port is 1812
RADIUS Server
IP Password
- Enter the security key
Configure WPA
Authentication Mode: Select either Personal (Pre-Shared Key) or
Enterprise (RADIUS).
Personal (Pre-Shared Key):
Pre-Shared Key
- Select either Hex or ASCII:
Format
Hex (Minimum characters: 10) – Only letters A-F and
numbers 0-9 are valid
ASCII (Minimum characters: 5) - All numbers and
letters are valid
Pre-Shared Key
- Enter a WEP key that you create
Enterprise (RADIUS):
RADIUS Server
- Enter the IP Address of your RADIUS server
IP Address
RADIUS Server
- Enter the port you are using with your RADIUS server.
IP Port
Default port is 1812
RADIUS Server
IP Password
- Enter the security key
Configure WPA2
Authentication Mode: Select either Personal (Pre-Shared Key) or
Enterprise (RADIUS).
Personal (Pre-Shared Key):
Pre-Shared Key
- Select either Hex or ASCII:
Format
Hex (Minimum characters: 10) – Only letters A-F and
numbers 0-9 are valid
ASCII (Minimum characters: 5) - All numbers and
letters are valid
Pre-Shared Key
- Enter a WEP key that you create
Enterprise (RADIUS):
RADIUS Server
- Enter the IP Address of your RADIUS server
IP Address
RADIUS Server
- Enter the port you are using with your RADIUS server.
IP Port
Default port is 1812
RADIUS Server
IP Password
- Enter the security key
Configure WPA2-Mixed
Authentication Mode: Select either Personal (Pre-Shared Key) or
Enterprise (RADIUS).
WPA Cipher
Suite
- Select TKIP or AES or TKIP+AES
WPA2 Cipher
Suite
- Select TKIP or AES or TKIP+AES
RADIUS Server
IP Address
- Enter the IP Address of your RADIUS server
RADIUS Server
IP Port
RADIUS Server
IP Password
- Enter the port you are using with your RADIUS server.
Default port is 1812
- Enter the security key
Connect to Wi-Fi Access Point (Bridge Mode)
To enable StoreJet Cloud to connect to the Internet through an external
wireless access point, select Wireless Settings then Connect to Wi-Fi
Access Point:
1.
2.
Bridge Mode: Select ON to enable the function.
SSID: Press Site Select to view available wireless access points to
connect to.
3.
Method: Wireless Security Mode section, select Disable, WEP, WPA, or
WPA2.
4. Key: Enter the Wi-Fi access point security key.
5. Select Apply and confirm the action by pressing OK.
StoreJet Cloud will finish configuration for access point and reboot after 30
seconds.
IMPORTANT: Please do NOT interrupt Wi-Fi access point
configuration. Any interruption during the process may cause
unexpected results.
Restore Defaults (Return to Original Settings)
This function allows you to reset the StoreJet Cloud wireless settings to the
original factory defaults. None of the files stored on StoreJet Cloud are
deleted when performing this action.
1. From the settings menu press Restore Defaults.
2. Select OK on the confirmation window. Please wait while StoreJet Cloud is
being restored.
3. When settings have been reset, click OK to return to the home screen and
press Reconnect to reconnect to StoreJet Cloud.
StoreJet Cloud App Restore Defaults Function
Upgrading Firmware
Use this function to keep your StoreJet Cloud device up-to-date with the latest
firmware version. When a newer version is released, go to www.transcendinfo.com/downloads to download it.
Note: To prevent data loss, it is recommended that you backup your data to
another location before upgrading the firmware of your StoreJet Cloud.
1.
2.
3.
4.
5.
6.
7.
8.
Download the .bin file and connect StoreJet Cloud to your computer.
Copy the .bin file to StoreJet Cloud’s root directory.
Disconnect StoreJet Cloud from your computer.
Power on StoreJet Cloud and wait for wireless connectivity to your iOS
device.
Launch the StoreJet Cloud App on your iOS device.
Press the settings button from the folder directory and then press
Firmware Upgrade.
To confirm firmware upgrade, press OK.
StoreJet Cloud will complete firmware upgrade and reboot after 120
seconds.
IMPORTANT: Please do NOT interrupt firmware upgrade. Any
interruption during the process may cause unexpected results.
Set Administrator Password
This function allows you to set an administrator password to prevent
unauthorized users from changing any StoreJet Cloud settings.
1. From the settings menu press Set Administrator Password.
2. Enter a new password for the administrator account. Re-enter the
password to confirm.
3. Click Apply to save the password and OK to reboot StoreJet Cloud.
Troubleshooting
1. Can’t connect wirelessly to StoreJet Cloud.
•
Please make sure the StoreJet Cloud device is powered on and that
the Wi-Fi LED is solid blue.
•
Be sure that you have selected StoreJet Cloud from your iOS device’s
wireless network list. If you leave the StoreJet Cloud’s wireless range,
your device will disconnect from StoreJet Cloud and you must rejoin
the network again.
•
If your StoreJet Cloud device is broadcasting but you can’t connect to
it, there may be five devices already connected to StoreJet Cloud.
Only five devices can connect to StoreJet Cloud at the same time. If
you see a message when attempting to connect to StoreJet Cloud that
your iOS device is unable to join or connect then at least one user
must disconnect before you can connect your device.
2. Can’t play a music/movie file or view a photo/document.
•
Please make sure that the file format is supported by StoreJet Cloud
and your iOS or other wirelessly enabled device.
3. I forgot the administrator password. How do I access StoreJet Cloud
settings?
•
To reset the administrator password to blank you must restore StoreJet
Cloud defaults. Press the reset button at the bottom of StoreJet Cloud
for 3-5 seconds to restore settings to their factory defaults. No data is
lost from StoreJet Cloud by completing this action.
Specifications
Dimensions (L x W x H):
99mm × 54mm × 16.5mm
Weight:
90g
Connection Interface:
USB 2.0
Network Interface:
Wi-Fi 802.11 b/g/n
Battery:
Li-Polymer
Operating Temperature:
0°C(32°F) to 55°C(131°F)
Storage Temperature:
-10°C(14°F) to 70°C(158°F)
Certificates:
CE, FCC, BSMI
Warranty:
Two-year Limited
Get more help
If you cannot find the answer to your problem in this manual and are having
difficulty with the StoreJet Cloud device or App, please visit our Tech Support
website at www.transcend-info.com/support.
FCC Compliance & Advisory Statement
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio
frequency energy and if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
•
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC rules. Operation is subject to the
following two conditions:
1. this device may not cause harmful interference and
2. this device must accept any interference received, including
interference that may cause undesired operation of the device.
FCC RF Radiation Exposure Statement
For body worn operation, this device has been tested and meets FCC RF
exposure guidelines that positions the EUT a minimum of 0.5 cm from the
body
SAR information: 0.884W/kg (1g)
Caution: Any changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to operate this
equipment.
Warning: A shielded-type power cord is required in order to meet FCC
emission limits and also to prevent interference to the nearby radio and
television reception. It is essential that only the supplied power cord be used.
Use only shielded cables to connect I/O devices to this equipment.
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Transcend Limited Warranty
This product is covered by a Two-year Limited Warranty. Should your product fail under
normal use within two years from the original purchase date, Transcend will provide warranty
service pursuant to the terms of the Transcend Warranty Policy. Proof of the original purchase
date is required for warranty service. Transcend will inspect the product and in its sole
discretion repair or replace it with a refurbished product or functional equivalent. Under
special circumstances, Transcend may refund or credit the current value of the product at the
time the warranty claim is made. The decision made by Transcend shall be final and binding
upon you. Transcend may refuse to provide inspection, repair or replacement service for
products that are out of warranty, and will charge fees if these services are provided for outof-warranty products.
Limitations
Any software or digital content included with this product in disc, downloadable, or preloaded
form, is not covered under this Warranty. This Warranty does not Apply to any Transcend
product failure caused by accident, abuse, mishandling or improper usage (including use
contrary to the product description or instructions, outside the scope of the product’s intended
use, or for tooling or testing purposes), alteration, abnormal mechanical or environmental
conditions (including prolonged exposure to humidity), acts of nature, improper installation
(including connection to incompatible equipment), or problems with electrical power (including
undervoltage, overvoltage, or power supply instability). In addition, damage or alteration of
warranty, quality or authenticity stickers, and/or product serial or electronic numbers,
unauthorized repair or modification, or any physical damage to the product or evidence of
opening or tampering with the product casing will also void this Warranty. This Warranty shall
not apply to transferees of Transcend products and/or anyone who stands to profit from this
Warranty without Transcend’s prior written authorization. This Warranty only Applies to the
product itself, and excludes integrated LCD panels, rechargeable batteries, and all product
accessories (such as card adapters, cables, earphones, power adapters, and remote
controls).
Transcend Warranty Policy
Please visit www.transcend-info.com/warranty to view the Transcend Warranty Policy. By
using the product, you agree that you accept the terms of the Transcend Warranty Policy,
which may be amended from time to time.
Online registration
To expedite warranty service, please access www.transcend-info.com/register to register your
Transcend product within 30 days of the purchase date.

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