Tricity Bendix Aw 1100 S Users Manual 132992130

AW 900 W to the manual aaffb112-8d88-41bc-886b-268e7be66069

2015-02-03

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OPERATING & INSTALLATION
INSTRUCTIONS

WASHING MACHINE

AW 900 W
AW 1100 W
AW 1100 S
132992130

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Important Safety Information
It is most important that this instruction book should be retained with the appliance for future
reference. Should the appliance be sold or transferred to another owner, or should you move
house and leave the appliance, always ensure that the book is supplied with the appliance in order
that the new owner can get to know the functioning of the appliance and the relevant warnings.
These warnings have been provided in the interest of safety. You MUST read them carefully before
installing or using the appliance.

Installation
●

●

Use

This appliance is heavy. Care should be taken when
moving it.
It is dangerous to alter the specifications or attempt
to modify this product in any way.
All packing and transit bolts must be removed before
use. Serious damage can occur to the product and to
property if this is not adhered to. See relevant section
in instructions.
Any plumbing work required to install this appliance
should be carried out by a qualified plumber or
competent person.
Any electrical work required to install this appliance
should be carried out by a qualified electrician or
competent person.
Care must be taken to ensure that the appliance does
not stand on the electrical supply cable.
If the machine is situated on a carpeted floor, please
adjust the feet in order to allow air to circulate freely.

●

Child Safety
●

●

●
●

●

This appliance is designed to be operated by adults.
Children should not be allowed to tamper with the
controls or play with the product.
Pets and children have been known to climb into
washing machines. Please check your drum before
use.
The glass door becomes very hot during the washing
cycle. Keep children away from the vicinity of the
appliance whilst it is in operation.
Keep all packaging well away for children.
Keep all detergents in a safe place out of children’s
reach.

●

Always unplug the appliance and turn off the water
supply after use.
Do not overload the appliance. See relevant section
in the instruction book.
Only wash fabrics which are designed to be machine
washed. If in doubt, consult the care label on the
clothes.
Before washing, ensure that all pockets are empty
and buttons and zips are fastened. Avoid washing
frayed or torn articles and treat stains such as paint,
ink, rust, and grass before washing. Underwired bras
must NOT be machine washed.
Any objects such as coins, safety pins, nails, screws,
stones or any other hard, sharp material can cause
extensive damage and must not be placed into the
machine.
Garments which have been in contact with volatile
petroleum products should not be machine washed.
If volatile cleaning fluids are used, care should be
taken to ensure that the fluid is removed from the
garment before placing in the machine.
Wash small items such as socks, laces, washable
belts etc in a washing bag or pillow case as it is
possible for such items to slip down between the tub
and the inner drum.
Only use the advised quantities of fabric softener.
Damage to the fabric can ensue if you over-fill.
Refer to the manufacturer’s recommendations of
quantities.
As some duvets and eiderdowns should be washed
in large commercial machines because of their bulk,
please check with the manufacturer of the item
before washing in a domestic machine.
Leave the porthole door slightly ajar between washes
to preserve the door seal.
Under no circumstances should you attempt to repair
the machine yourself. Repairs carried out by
inexperienced persons may cause injury or serious
malfunctioning. Contact your local Tricity Bendix
Service Force Centre. Always insist on genuine
Tricity Bendix spare parts.

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Contents
For the User

Maintenance and Cleaning

Important Safety Information
Your New Washing Machine
Description of the Appliance
Detergent dispenser drawer

The Control Panel
Operating sequence

Which detergent?....
And in which form?

Wash Care Symbols
Washing Programmes

2
4
5
5
6

Washing 4.5 kg of white cotton at 95°C
Load the laundry
Measure out the detergent
Measure out the fabric softener
Select the required option
Select the required programme
Start the machine
At the end of the programme
Washing 2 kg of mixed fabrics at 50°C
Load the laundry
Measure out the detergent
Measure out the fabric softener
Select the required option
Select the required programme
Start the machine
At the end of the programme

Washing Hints

Descaling
After each wash
Maintenance Wash
External cleaning
Cleaning the dispenser drawer
Cleaning the drawer recess
Cleaning the filter
The dangers of freezing

7-10
7
7
7
7
7
8
8
8
9
9
9
9
9
10
10
10

Something Not Working
Service and Spare Parts
Guarantee Conditions

16-17
16
16
16
16
16
16
16
17
18-19
19
20

For the Installer

11-12
12
12

Installation Instructions
Technical Specifications

Unpacking
Positioning
Installation on a Suspended Floor
Water inlet
Water drainage
Levelling
Special conditions
In the interest of the environment
Electrical connection

22
22
22
23
23
24
24
24
25

13
14-15

Guide to use the Instruction Book
The following symbols will be found in the text to guide you throughout the instructions:

Safety instructions
Hints and tips
Environmental information

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Your New Washing Machine
Your new washing machine meets all modern requirements for effective treatment of laundry with
low water, energy and detergent consumption.

●

Automatic cooling of the wash water to 60°C
before draining, with the 95°C programme. This
reduces thermal shock to fabrics, helping to prevent
creasing.
The special wool programme with its new delicate
wash system treats your woollens with extreme care.

In the interest
of the environment
●

●

Ecological hints
●

To save water and energy and help protect the
environment, we recommend that you follow these
hints:
● The machine works more economically if it is fully
loaded.
● With adequate pre-treatment, stains and limited
soiling can be removed; the laundry can then be
washed at a lower temperature.
● Adjust the quantity of detergent according to the
hardness of your water supply, the amount of
laundry and the degree of soiling.
● Select the “quick” option for lightly soiled laundry.
● A programme without prewash is sufficient for
normally soiled laundry.

●

Materials marked with the symbol
are
recyclable.
Check with your local Council or Environmental
Health Office to see if there are facilities in your area
for re-cycling this appliance.
When the appliance is to be scrapped, cut off the
power supply cable and make the door lock device
unusable to prevent young children from being
trapped inside.
Help to keep your country tidy - use authorised
disposal sites for your old appliance.

How do we help to protect the environment?
We use recycled paper!

Important
Your machine is fitted with a balance control device, which ensures the machine is stable during the spin.
If the wash load appears not to have been spun sufficiently at the end of the wash cycle, because it is not evenly
distributed in the drum, the balance control device may have operated. It will therefore be necessary to redistribute the
wash load manually and select a spin programme. For more detailed information see the section headed “Something Not
Working”.

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Description of the Appliance
2

1 Detergent dispenser drawer
2 Programme guide
3 ON/OFF button
4 “Mains-on” light
5 “Quick Wash” button
6 Programme selector dial
7 Door opening handle
8 Filter
9 Adjustable feet

1100 rpm

PROGRAMME

ELECTRONIC

COTTONS-LINENS
WHITES With Prewash
WHITES
FAST COLOUREDS
NON FAST COLOUREDS
LONG SPIN
SYNTHETICS
MIXED FABRICS
WORN ONCE

95° 1
95° 2
60° 3
40° 4

50° 6
30° 7

Rinses
Softeners
Short Spin
DELICATES
WOOL WASH
DELICATE WASH
Softeners
Drain

8
9
10
40° 11
40° 12

MAINS
ON

QUICK
WASH

ADVANCED

ECO

SHOWER SYSTEM

13
14

AW 1100 W

Detergent dispenser drawer
Prewash
Main wash
Fabric softener
C0022

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The Control Panel
1100 rpm

PROGRAMME

ELECTRONIC

COTTONS-LINENS
WHITES With Prewash
WHITES
FAST COLOUREDS
NON FAST COLOUREDS
LONG SPIN
SYNTHETICS
MIXED FABRICS
WORN ONCE

95°
95°
60°
40°

1
2
3
4
5

50° 6
30° 7

Rinses
Softeners
Short Spin
DELICATES
WOOL WASH
DELICATE WASH
Softeners
Drain

8
9
10

MAINS
ON

40° 11
40° 12

QUICK
WASH

ADVANCED

ECO

SHOWER SYSTEM

13
14

AW 1100 W

2 3

1 Mains-on light

4 Programme selector dial

This light illuminates when the machine starts working
and goes out when the ON/OFF button is released.

Turn the dial clockwise to select the required wash
programme.
Before setting the dial to any position the machine must
be switched off by depressing the ON/OFF button again.

2 On/Off button
By depressing this button the machine starts operating.
When depressed again, the machine stops.

3 Quick wash button
By depressing this button on programmes 1, 2, 3, 4 and
6 the wash time is reduced.
This is suitable only for garments which are lightly
soiled.

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Operating Sequence
3. Measure out the fabric
softener

Before the first wash, we recommend that you run a
cotton cycle at 60°C, without any laundry in the
machine, to remove any manufacturing residue from the
drum and tub.
Pour 1/2 a measure of detergent into the dispenser
drawer and start the machine.

If required, pour fabric softener into the compartment
marked
(the amount used must not exceed the
“MAX” mark in the drawer).
Close the drawer gently.

WASHING 4.5 KG OF WHITE COTTON AT 95°C
Suppose you have 4.5 kg of normally dirty laundry to
wash. It is white cotton and is suitable for high
temperature washing.

1. Load the laundry
C0020

Open the door by pulling the door handle outwards.
Place the laundry in the drum, one item at a time,
shaking them out as much as possible. Close the door.

4. Select the required option
Depress QUICK WASH button, if required.

QUICK
WASH

P0004

2. Measure out the detergent

5. Select the required programme

Pull out the dispenser drawer until it stops.
Measure out the amount of detergent required and pour
it into the main wash compartment .
If you wish to carry out the prewash, pour detergent into
the compartment marked .

Turn the programme selector dial clockwise to the
programme 1 or 2.

P1006S

C0021

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6. Start the machine
Before starting up the machine check that:
● the appliance is plugged in
● the water supply tap is turned on
● the drain hose is correctly and securely positioned
● the door and the detergent dispenser drawer are
closed.
Depress the ON/OFF button: the mains-on light will
illuminate and the machine starts operating.
MAINS
ON

T0006S

7. At the end of the programme
The machine stops automatically.
The door is controlled by a safety device which releases
2 minutes after the end of the programme.
Switch the machine off by depressing the ON/OFF
button again. The mains-on light goes out.
When the programme has finished you are advised to
unplug the appliance and turn off the water tap.

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4. Select the required option

WASHING 2 KG OF MIXED FABRICS AT 50°C
Suppose you have 2 kg of Mixed fabrics to wash. They
are rather delicate fabrics and should not be washed at a
high temperature.

Depress QUICK WASH button, if required.

QUICK
WASH

1. Load the laundry
Open the door by pulling the door handle outwards.
Place the laundry in the drum, one item at a time,
shaking them out as much as possible. Close the door.

5. Select the required programme
Turn the programme selector dial clockwise to the
programme 6.

6
P0004

2. Measure out the detergent
Pull out the dispenser drawer until it stops.
Measure out the amount of detergent required and pour it
into the main wash compartment .

M0018S

C0021

3. Measure out the fabric
softener
If required, pour fabric softener into the compartment
marked
(the amount used must not exceed the
“MAX” mark in the drawer).
Close the drawer gently.

MAINS
ON

T0006S

C0020

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7. At the end of the programme
The machine will stop with the water of the last rinse left
in the drum, to prevent the fabric from creasing. To drain
the water and spin, select programme 10 (short spin). To
drain only, select programme 14.
The door is controlled by a safety device which releases
2 minutes after the end of the programme.
Switch the machine off by depressing the ON/OFF
button again. The mains-on light goes out.
When the programme has finished you are advised to
unplug the appliance and turn off the water tap.

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Washing Hints
Do NOT overload the machine. Weigh the laundry the
first few times you use the appliance.

●

The average weights of the most common items are
listed below as a guide:

●
●

1000g = 1 kg
Sheet

●

700-1000 g

Pillow case

100-200 g

Tablecloth

400-500 g

Serviette

50-100 g

Tea towel

70-120 g

Linen hand towel

100-150 g

Towelling hand towel

150-250 g

Towelling bath towel

700-1000 g

Bath robe

200-300 g

Apron

150-200 g

●

●
●
●

●

1000-1500 g

Man’s shirt

●

Load the laundry loosely alternating large items with
small ones.
Sort the laundry according to the type of fabric,
colour-fastness and how dirty it is.
Avoid washing unhemmed or torn items as they may
unravel.
Before washing, empty all pockets of small objects
which may have been left inside (coins, keys, screws
etc). as these could damage the drain pump.
When washing curtains, remove the hooks.
Close poppers and zips and fasten loose buttons.
It is essential to wash new coloured items separately
when washing for the first time.
When washing fabrics requiring different wash
temperatures together, always select the lowest
temperature.
White items should not be washed with coloured
items.
Very small items (handkerchiefs, ribbons, socks etc)
should be washed in a washing bag or a pillow case.

●

Use a good quality detergent suitable for automatic
washing machines.
Use the correct quantities of detergent.
For wool, use gentle detergent only in small
quantities.
Bleach is very corrosive; it should be used with care
and kept out of reach of children.
Some stains such as fruit, wine, grass, rust etc. are
difficult to remove and should be treated before
washing with specific products, which can be found
in most household shops. In some cases it may help
to soak the stain before washing with a special presoak product or biological detergent.
Only wool marked “Pure New Wool - washable,
preshrunk” can be washed in the machine using the
wool programme; other types of wool should be
washed by hand or dry cleaned.
If you have used the machine to wash, rinse or spin
only non-colour fast garments, there may be dye left
in the sump. To ensure any subsequent wash is not
contaminated with the dye, select and carry out a
rinse and spin programme, without any garments, to
ensure that any dye is removed from the sump.
Once you have finished using the machine, you are
advised to unplug it and turn off the water tap.

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Which detergent?....

And in which form?

To ensure you obtain the best wash results from your
appliance, it is important to use the right detergent in
your everyday wash, and only detergents recommended
for use in automatic machines.
To maintain the appearance of your clothes and
household textiles and to make them last longer you
should use different types of detergent for different
washes, whether for whites, colours or delicates.

Not only are there different types of detergent, but they
are also available in different forms. Whether you chose
a powder or liquid in traditional or compact form is
your own personal choice.

WHITES

TRADITIONAL LIQUIDS

TRADITIONAL POWDERS
Pour the powder directly into the dispenser drawer. Do
not sprinkle powder onto clothes in the machine drum.
Liquid can be placed in the main wash compartment of
the detergent drawer marked with the symbol
, start
the machine immediately upon placing the
detergent in the dispenser drawer.
Alternatively the detergent is measured into the
specially designed dosing device* which should be
placed on top of the laundry, and at the back of the
machine drum.

We recommend the Ariel product
range which is biological and
designed to provide excellent
cleaning and stain removal even
at low temperatures.

NON BIOLOGICAL
If you prefer to use a non
biological detergent, which does
not contain enzymes we
recommend Fairy. Fairy provides
good cleaning and stain removal.

COMPACT POWDERS AND LIQUIDS
Compact detergents (or concentrates as they are also
known) are available in liquid or powder form, and
generally require a smaller dosage. Follow the
manufacturer’s instructions to ensure the most
economical usage. Pour the detergent directly into the
dispenser drawer, or alternatively measure the detergent
into the specially designed dosing device* which
should be placed on top of the laundry, and at the back
of the machine drum.

COLOUREDS
For coloured items you should use a
detergent which is designed to clean
while maintaining the original colour.
Ariel Color does not contain bleach
and therefore helps to preserve
colours.

* If you use a dosing device in a washer dryer,
please ensure the dosing device/ball is removed
before carrying out a drying programme.

DELICATE ITEMS

FABRIC CONDITIONERS

When washing delicates such as
woollens, you should use a product
which is specially designed to care for
fine fabrics.
Dreft Automatic is suitable for
woollens and other delicates.

These are ideal for improving ‘softness’, and also
reduce static cling on synthetics and make ironing
easier. They are available in two types:
For example Lenor liquid fabric
softener, for use in the washing
machine/washer dryer. The
liquid fabric softener should be
poured into the compartment
marked with the symbol .
Follow the manufacturer’s dosage
instructions and never exceed the
MAX level.

LAUNDRY BLEACH
For additional stain removal you may
wish to use a product such as Ace
Gentle Bleach which is used in addition
to your chosen detergent. Ace is
suitable for all washable fabrics
including silks, woollens and coloureds.

Bounce conditioning sheets for use
in a tumble dryer. We recommend
the conditioning sheets are pinned
(using a safety pin) to an article
of laundry and placed in the
tumble dryer.
12

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Wash Care Symbols
Wash care labels inside garments recommend how to launder your clothes with the best results. The care labelling code is
in line with care labelling used in the rest of Europe. The symbols used make it easy to select the correct programme on
your washing machine.

WASHING SYMBOL

WASH ACTION

Normal (Maximum)

White Cotton or Linen
without Special Finishes

Normal (Maximum)

Cotton, Linen or Viscose
without Special Finishes
Colourfast at 60°C.

Reduced (Medium)

Nylon, Polyester/Cotton, Viscose with
Special Finishes, Cotton/Acrylic Mix.

Normal (Maximum)

Cotton, Linen or Viscose
Colourfast at 40°C but not 60°C.

Reduced (Medium)

Acrylics, Acetate, Triacetate, Wool
mixes, Polyester/wool blends.

Much Reduced (Minimum)
Hand wash only

FABRIC

Wool, wool mixtures, Silks
Do not machine wash

BLEACHING
Chlorine bleach may be used
IRONING
Hot iron

Cotton, Linen, Viscose

Warm iron

Polyester mixtures, Wool

Cool iron

Acrylic, Nylon, Polyester

DRY CLEANING
May be dry cleaned. Other letters and/or a bar beneath the circle will
indicate the required process to the dry cleaner.
TUMBLE DRYING
with high heat setting
with low heat setting
May be tumble dried

A cross through any symbol means «DO NOT»

Important Notes

fabric conditioner to avoid the conditioner entering the
machine prematurely.
When using liquid detergent and a prewash programme,
place the detergent into the correct compartment in the
dispenser drawer, after the prewash has finished.

For best results, always use the dispenser drawer for
dispensing detergents and liquid additives.
Once the dispenser has been filled, close it by pushing it
in gently. This is particularly important if you are using
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Washing Programmes
Programmes for cottons and linens
Wash programme/
Washing symbol

Degree of soil
and type of laundry

Programme
dial position

Possible
option

Max.
load

Prewash at 40 °C
Wash at 95°C
3 rinses
Long spin

QUICK WASH

4.5 kg

Wash at 95 °C
3 rinses
Long spin

QUICK WASH

4.5 kg

Fast coloured cotton or
FAST
linen fabrics, shirts,
COLOUREDS
underwear, towels.

3(*)

Wash at 60 °C
3 rinses
Long spin

QUICK WASH

4.5 kg

Non fast coloured
NON FAST cotton or linen fabrics,
COLOUREDS shirts, blouses,
underwear.

Wash at 40 °C
3 rinses
Long spin

QUICK WASH

4.5 kg

Separate spin for
cotton and linen items

Long spin

WHITES with For heavy soiled cotton
PREWASH items.

WHITES

Long spin

White cotton, for
example normally soiled
work garments, sheets,
household linen,
underwear, towels.

Description

4.5 kg

(*) This programme at 60°C with cold water filling is the reference programme for the Energy label according to EEC
Directive 92/75.
Important!
• Some programmes, when selected, may start with a short drain. This is quite normal and not a fault of the machine.
When a programme is selected, the selector dial will advance to the water filling position. E.g. Programme 2 is
selected, there is a short drain. The appliance takes in water and the selector will appear to move to the 3 position. The
appliance will have memorised the programme selected, in this case 2, and will run the correct programme even though
the selector dial appears to be at position 3.
• We recommend you not to switch the appliance off and on during its operation. This would modify the memorised
programme in progress with unsatisfactory washing results.

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Washing Programmes
Programmes for synthetics, mixed fabrics, wool and delicates
Degree of soil
and type of laundry

Possible
options

Max.
load

Programme
dial position

Description

MIXED
FABRICS

Synthetic or mixed
fabrics, underwear,
coloured garments,
non-shrink shirts,
blouses.

Wash at 50 °C
3 rinses
Water left in the tub

2 kg

WORN
ONCE

Lightly soiled
synthetic or mixed
fabrics

Wash at 30 °C
3 rinses
Water left in the tub

2 kg

Rinses

Separate rinse cycle for
synthetics and mixed
fabrics

3 rinses
Water left in the tub

2 kg

Softeners

This programme can be
used for softening hand
washed garments.

1 rinse with fabric
softener, if required
Water left in the tub

2 kg

Short spin

Separate spin for hand
washed delicate items

Draining of water
Short spin

Specially tested
programme for wool
WOOL WASH garments bearing the
“Pure new wool, nonshrink, machine
washable” label.

Wash at 40 °C
3 rinses
Water left in the tub

1 kg

DELICATE
WASH

Wash at 40 °C
3 rinses
Water left in the tub

2 kg

This programme can be
used for softening hand
washed garments.

1 rinse with fabric
softener, if required
Water left in the tub

2 kg

For emptying out the
last rinse water in
programmes which end
with water left in tub.

Draining of water

Wash programme/
Washing symbol

Softeners

Drain

Delicate fabrics, for
example curtains

2 kg

At the end of these programmes the machine stops with the water of the last rinse left in the tub to prevent the fabrics
from creasing. To drain the water select programme “10” or “14”.
Important!
• Programmes 6 and 11, when selected, may start with a short drain. This is quite normal and not a fault of the machine.
• We recommend you not to switch the appliance off and on during its operation. This would modify the memorised
programme in progress with unsatisfactory washing results.
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Maintenance and Cleaning
Before any maintenance or cleaning is carried out you
must DISCONNECT the appliance from the electricity
supply.

Descaling
The water we use normally contains lime. It is a good
idea to periodically use a water softening powder in the
machine. Do this separately from any laundry washing,
and according to the softening powder manufacturer's
instructions. This will help to prevent the formation of
lime deposits.

C0019

C0018

Cleaning the drawer recess
Having removed the drawer, use a small brush to clean
the recess, ensuring that all washing powder residue is
removed from the upper and lower part of the recess.
Replace the drawer and run the rinse programme without
any clothes in the drum.

After each wash
Leave the door open for a while. This helps to prevent
mould and stagnant smells forming inside the appliance.
Keeping the door open after a wash will also help to
preserve the door seal.

Maintenance Wash
With the use of low temperature washes it is possible to
get a build up of residues inside the drum.
We recommend that a maintenance wash be performed
on a regular basis.
To run a maintenance wash:
● The drum should be empty of laundry.
● Select the hottest cotton wash programme.
● Use a normal measure of detergent, must be a powder
(such as Ariel Futur).

P0038

Cleaning the filter
The water drain filter
A clean filter is important for the correct operating of the
machine, and should therefore be cleaned after every
washing programme.
Open the filter door and place a container underneath to
catch any spillage.

External cleaning
Clean the exterior cabinet of the appliance with soap and
water only, and then dry thoroughly.

Cleaning the dispenser drawer
The washing powder and additive dispenser drawer
should be cleaned regularly.
Remove the drawer by pressing the catch downwards
and by pulling it out. Flush it out under a tap, to remove
any traces of accumulated powder.
To aid cleaning, the top part of the additive compartment
should be removed.

P0011

If the filter is blocked and the machine is unable to drain
you will need to drain the water manually from the
machine at this stage. To do this, unhook the drain hose
from the standpipe or sink and hold the end of the hose
over a bowl on the floor. The water should drain by
gravity into the bowl. When the bowl is full, hook the
hose back up and empty the bowl. Repeat the procedure
until water stops flowing out.
16

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The dangers of freezing

Unscrew and remove the filter.

If the machine is exposed to temperatures below 0°C,
certain precautions should be taken.
● Turn off the water tap.
● Unscrew the inlet hose.
● Unhook the drain hose from the rear support and
position the end of this hose and that of the inlet hose
in a bowl. Run the draining programme.
● Disconnect the appliance.
● Screw the inlet hose and reposition the drain hose.
● When you intend to start the machine up again, make
sure that the room temperature is above 0°C.

P0133

P0132

Clean carefully under a fast running tap.

P0040

Warning
When the appliance is in use and depending on the
programme selected there can be hot water in the filter.
Never remove the filter during a wash cycle, always wait
until the appliance has finished the cycle, and is empty.
When replacing the filter, ensure it is securely
retightened so as to stop leaks and young children being
able to remove it.

The water inlet filter
If your water is very hard or contains traces of lime
deposit, the water inlet filter may become clogged.
It is therefore a good idea to clean it from time to time.
Turn off the water tap. Unscrew the water inlet hose.
Clean the filter using a hard bristle brush.
Tighten up the inlet hose.

P1090

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Something Not Working
Certain problems are due to lack of simple maintenance or oversights, which can be solved easily without calling out an
engineer. Before contacting your local Service Centre, please carry out the checks listed below.
IMPORTANT: if you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or
installation, a charge will be made even if the appliance is under guarantee.

Symptom

Possible causes

The machine does not start

●
●
●
●
●
●

The machine does not fill

●
●
●
●

The machine fills then empties
immediately

●
●
●

The machine does not empty and/or
does not spin

●
●
●
●

●
●

There is water on the floor

●

●
●
●

Unsatisfactory washing results

●

●
●
●

The machine vibrates when spinning

●
●
●
●
●

The door has not been closed.
The plug is not properly inserted in the power socket.
There is no supply at the socket
The main fuse or the fuse in the plug has blown.
The selector dial is not correctly positioned.
The ON/OFF button has not been depressed.
Ensure the water tap is open.
The filter in the inlet hose is blocked.
The inlet hose may be squashed or kinked.
The door has not been closed.
The end of the drain hose is too low.
The end of the drain hose is submerged in water.
There is no vent in the end of the drain hose.
The drain hose may be squashed or kinked.
A programme which ends with water in tub has been selected.
The drain filter may be blocked.
The drain hose extension, if fitted, is not correct. Follow the
instructions for connecting to the waste.
The drainage system pipes are blocked.
The wash load is unbalanced: redistribute the clothes inside the drum to
allow the machine to spin.
Too much detergent or unsuitable detergent has been used (creates too
much foam).
Check whether there are any leaks from one of the inlet hose fitting. It
is not always easy to see this as the water runs down the hose; check to
see if it is damp.
The drain hose may be damaged or not securely positioned.
The detergent dispenser drawer or recess is clogged.
The drainage system pipes are blocked.
Too little detergent or unsuitable detergent has been used. An
insufficient amount of detergent leaves the laundry looking grey and
causes lime scale to form.
Stubborn stains have not been treated prior to washing
The correct wash programme has not been selected.
Too much laundry has been placed in the drum.
The internal packing has not been removed.
The machine is in contact with the wall or furniture.
The machine is not stable and level (check diagonally).
The washing load is badly distributed in the drum.
Maybe there is very little laundry in the drum.

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Symptom

Possible causes

The door will not open

●
●
●

The programme is still running.
The door lock has not yet released.
Water in the tub: the door cannot be opened if water is present in the
tub.

Spinning starts late or the machine
does not spin

●

The electronic unbalance detection device has cut in because the
laundry is not evenly distributed in the drum. The laundry is
redistributed by reverse rotation of the drum. This may happen several
times before the unbalance disappears and normal spinning can resume.
If, after 20 minutes, the laundry is still not evenly distributed in the
drum, the machine will not spin. In this case, redistribute the load
manually and reselect the spin programme.

The machine makes an unusual
noise

●

The machine is fitted with a type of motor which makes an unusual
noise compared with other traditional motors. This new motor ensures
a softer start and more even distribution of the laundry in the drum
when spinning, as well as increased stability of the machine.

No water is visible in the drum

●

Machines based on modern technology operate very economically
using very little water without affecting performance.

Service & Spare Parts

Mod. ..........
Prod. No. ...........
Ser. No. .........

In the event of your appliance requiring service, or if you
wish to purchase spare parts, please contact your local
Tricity Bendix Service Force Centre by telephoning:

0870 5 929929
Mod. ..........
Prod. No. ...........

Your telephone call will be automatically routed to the
Service Force Centre covering your post code area.
For the address of your local Service Force Centre and
further information about Service Force, please visit the
website at www.serviceforce.co.uk.
Before calling out an engineer, please ensure you have
read the details under the heading “Something Not
Working”.
When you contact the Service Force Centre you will
need to give the following details:
1. Your name, address and post code
2. Your telephone number
3. Clear and concise details of fault
4. The model and serial number of the appliance (found
on the rating plate - see picture).
5. The purchase date

P0042

Ser. No. .........

Customer Care
For general enquiries concerning your Tricity Bendix
appliance or for further information on Tricity Bendix
products, please contact our Customer Care Department
by letter or telephone as follows:
Customer Care Department
Tricity Bendix
55-77 High Street
Slough
Berkshire
SL1 1DZ
Tel 08705 950950*
* calls to this number may be recorded for training
purposes.

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Guarantee Conditions
Standard guarantee conditions

Exclusions

We, Tricity Bendix, undertake that if, within 12 months
of the date of the purchase, this Tricity Bendix appliance
or any part thereof is proved to be defective by reason
only of faulty workmanship or materials, we will, at our
option, repair or replace the same FREE OF ANY
CHARGE for labour, materials or carriage on condition
that:

This guarantee does not cover:
■

■

The appliance has been correctly installed and used
only on the electricity supply stated on the rating
plate.
■ The appliance has been used for normal domestic
purposes only, and in accordance with the
manufacturer’s instructions.
■ The appliance has not been serviced, maintained,
repaired, taken apart or tampered with, by any person
not authorised by us.
All service work under this guarantee must be
undertaken by Tricity Bendix Service Force Centre.
Any appliance or defective part replaced shall become
the Company’s property.
This guarantee is in addition to your statutory and other
legal rights.
Home visits are made between 8.30am and 5.30pm
Monday to Friday. Visits may be available outside these
hours in which case a premium will be charged.
■

■

Damage or calls resulting from transportation,
improper use or neglect, the replacement of any light
bulbs or removable parts of glass or plastic.
Costs incurred for calls to put right an appliance
which is improperly installed or calls to appliances
outside the United Kingdom.
Appliances found to be in use within a commercial
environment, plus those which are subject to rental
agreements.
Products of Tricity Bendix manufacture which are
NOT marketed by Tricity Bendix.

European guarantee
If you should move to another country within Europe
then your guarantee moves with you to your new home
subject to the following qualifications:
■ The guarantee starts from the date you first purchased
your product.
■ The guarantee is for the same period and to the same
extent for labour and parts as exists in the new
country of use for this brand or range of products.
■ The guarantee relates to you and cannot be transferred
to another user.
■ Your new home is within the European Community
(EC) or European Free Trade Area.
■ The product is installed and used in accordance with
our instructions and is only used domestically, i.e. a
normal household.
■ The product is installed taking into account
regulations in your new country.
Before you move please contact your nearest Customer
Care Centre, listed below, to give them details of your
new home. They will then ensure that the local Service
Organisation is aware of your move and able to look
after you and your appliances.
France
Germany
Italy
Sweden
UK

Senlis
Nurnberg
Pordenone
Stockholm
Slough

+33 (0)344 62 20 13
+49 (0)800 234 7378
+39 (0)800 11 75 11
+46 (0)20 78 77 50
+44 (0)1753 219 898

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Installation Instructions
It is dangerous to alter the specifications or
attempt to modify this product in any way.
Care must be taken to ensure that the appliance
does not stand on the electrical supply cable.
Any electrical work required to install this
appliance should be carried out by a qualified
electrician or competent person.
Any plumbing work required to install this
appliance should be carried out by a qualified
plumber or competent person.

Technical Specifications
DIMENSIONS

Height
Width
Depth

POWER SUPPLY VOLTAGE
TOTAL POWER ABSORBED

85 cm
60 cm
54 cm
230 - 240 V/50 Hz
2050 W (10A)

WATER PRESSURE

Minimum
Maximum

MAX LOAD CAPACITY

Cotton, linen
Synthetics
Delicate fabrics
Wool

SPIN SPEED

Maximum

CONSUMPTION DATA FOR WASHING
4.5 KG NORMALLY SOILED COTTON
ITEMS AT 60°C (PROGR. 3)

Energy
Water
Time

50 kPa
800 kPa
4.5 kg
2 kg
2 kg
1 kg
900 rpm (AW 900 W)
1100 rpm (AW 1100 W)
1100 rpm (AW 1100 S)

This appliance complies with the following E.E.C. Directives:
- 73/23 EEC of 19.2.73 (Low Voltage Directive) and subsequent modifications;
- 89/336 EEC of 3.5.89 (Electromagnetic Compatibility Directive) and subsequent modifications.

0.85 kWh
57 litres
135 mins

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Unpacking

Set the machine upright and unscrew the remaining rear
screw. Slide out the relevant pin.
Fill all the holes with the plastic plugs supplied with the
instruction booklet.

All transit bolts and packing must be removed
before using the appliance.
You are advised to keep all the packaging for re-use in
case the machine is to be transported again.
Using a spanner unscrew and remove the two rear
bottom screws. Slide out the two plastic pins.
Lay the machine gently on its back, making sure that the
hoses are not squashed.

P1128

Important !
You are advised to keep all the packaging for re-use in
case the machine is to be transported again.
In case of moving out the same precautions as per
paragraph “The dangers of freezing” must be taken i.e.
the residual water in the hoses must be pumped out.

P0001

P1129

Remove the polystyrene block from the bottom of the
machine and release the two plastic bags.
Very carefully slide out the left polythene bag, removing
it towards the right and then downwards.

Positioning
Install the machine on a flat hard floor.
Make sure that air circulation around the machine is not
impeded by carpets, rugs etc. Check that the machine
does not touch the wall or other kitchen units.
Never place cardboard, wood or similar materials under
the machine to compensate for any unevenness in the
floor.
Your new washing machine has been designed to be
permanently plumbed in to your home’s water supply
and drainage system. However, if this is not possible, it
may be connected to a suitable existing tap with the
drain hose discharging into a sink.
The appliance has an inlet hose, with female 3/4” BSP
thread connector. If this connection is not compatible
with the plumbing of the existing installation, a variety
of connectors are available from good hardware stores
and plumbers merchants to suit most domestic
plumbing. Any alteration to your existing plumbing
must be carried out by a competent person, or qualified
plumber.

1
2
3

P1124

P0002

P1126

Repeat the operation for the right polythene bag,
removing it towards the left and then upwards.

P1127

Installation on a Suspended Floor

Remove the polystyrene base.

Suspended wooden floors are particularly susceptible to
vibration. To help prevent vibration we recommend you
place a waterproof wood panel, at least 15 mm thick
under the appliance, secured to at least 2 floor beams
with screws. If possible install the appliance in one of

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Water drainage

Connect the hose to a tap with a 3/4” thread.
Do not use previously used hoses for water connection.

This appliance is designed to be permanently plumbed
into your home's water supply and drainage system.
The appliance drain hose should hook into a standpipe,
the hook in the drain hose is formed using the plastic
“U-Piece” supplied.

30 cm (12")

Water inlet

P1088

Installation should comply with local water authority and
building regulations’ requirements.
The appliance must be connected to a cold water
supply.
A minimum water pressure of 50 kPa (0.5 bar) is
required for safe operation of the appliance.

P1074

The standpipe should have an internal diameter of
approximately 38mm (see diagram) thus ensuring there
is an air break between the drain hose and standpipe.

Min. 30 cm.(12")

If you cannot make the cold water connection direct
from the rising mains, you may be able to operate the
appliance from your cold water storage system.
There should be a minimum distance of 5.02m
(16.5 ft) between the appliance’s inlet and the bottom of
the water storage tank.
Set the hose correctly by loosening the ring nut. After
positioning the inlet hose, be sure to tighten the ring nut
again to prevent leaks.

38 mm.(1/1 2") diameter
standpipe

P1040

When discharging into a standpipe ensure that the top of
the curve in the hose end is no more than 90cm (35.4'')
and no less than 60cm (23.6'') above floor level.
The upright standpipe should have a minimum length of
30cm (12'') from the bottom of the elbow to the top of
the pipe (see diagram).

P0021

Min.60 cm.
(23.6")

Max. 90 cm.(35.4")

3 pin

P1039

Make sure that it is designed in such a way, that the end
of the drain hose cannot be covered with water.
The drain hose may be extended to a maximum of 4
metres. An additional drain hose and joining piece
is available from your local Service Force Centre.
The joining piece must have an internal diameter of
18mm.

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Special conditions

If you intend the drain hose to empty into a sink, make
sure that the sink is empty and the plug hole is not
blocked. Use the plastic “U-Piece” supplied.

If the floor is carpeted or covered with crumbly or soft
material, insert a rigid support base under the feet to
prevent noise, vibration or displacement. The base should
protrude a few centimetres beyond the edges of the
machine.
Warning
The machine should NOT be placed on deep pile
carpeting.

P0022

Important

Note
Please ensure that when the appliance is installed it is
easily accessible for the engineer in the event of a
breakdown.

Before connecting up the machine to new pipework or to
pipework that has not been used for some time, run off a
reasonable amount of water to flush out any debris that
may have collected in the pipes.

In the interest of the
environment

The drain hose must not be kinked.

Washer-dryers and dishwashers should be connected to
the FOUL drainage system, the water will then be taken
to a sewage works for treatment before being discharged
safely into a river.
It is essential that these appliances are not connected to
the surface water drainage system as this water is
discharged directly into a river or stream and may cause
pollution.
If you require any further advice please contact your
local water authority.

Levelling
Level the washer-dryer by raising or lowering the feet.
The feet may be tight to adjust as they incorporate a self
locking nut, but the machine MUST be level and stable.

P1051

Any necessary adjustment can be made with a spanner.
Accurate levelling prevents vibration, noise and
displacement of the machine during operation.
Some vibration is inevitable, especially if mounted on a
wooden floor.
Sprung wooden floors are particularly susceptible to
vibration. For advice, consult a builder. If possible,
always place the machine on a solid floor.

SHOWER
SINK

TOILET

BATH

WASHING
MACHINE

BIDET

DISHWASHER

RAINWATER
'RUN-OFF'

FOUL DRAIN
SURFACE WATER
DRAINS & SEWERS

UNTREATED
DISCHARGE

FOUL SEWERS
SEWAGE
TREATMENT
WORKS
TREATED
DISCHARGE

RIVER

P0987

RIVER

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Electrical connection

The wire coloured blue must be connected to the
terminal marked «N» or coloured black.
The wire coloured brown must be connected to the
terminal marked «L» or coloured red.
Upon completion there must be no cut, or stray strands of
wire present and the cord clamp must be secure over the
outer sheath.

Any electrical work required to install this appliance
should be carried out by a qualified electrician or
competent person.
WARNING: THIS APPLIANCE MUST BE
EARTHED.
The manufacturer declines any liability should
this safety measure not be observed.

WARNING:
A cut off plug inserted into a 13 amp socket is
a serious safety (shock) hazard.
Ensure that the cut off plug is disposed of safely.

Before switching on, make sure the electricity supply
voltage is the same as that indicated on the appliance’s
rating plate. The rating plate is located at the top of the
rim of the open door.

Should the appliance power supply cable need to be
replaced, this should be carried out by our Service
Force Centre.

Mod. ..........
Prod. No. ...........
Ser. No. .........

Note
When the appliance is installed the power supply cable
must be accessible.
Mod. ..........
Prod. No. ...........

Permanent connection

Ser. No. .........

P0042

In the case of permanent connection it is necessary that
you install a double pole switch between the appliance
and the electricity supply (mains), with a minimum gap
of 3mm between the switch contacts and of a type
suitable for the required load in compliance with the
current electrical regulations.
The switch must not break the yellow and green earth
cable at any point.

The appliance is supplied with a 13amp plug fitted.
In the event of having to change the fuse in the plug
supplied, a 13amp ASTA approved (BS1363) fuse must
be used.
Should the plug need to be replaced for any reason,
proceed as described below.
The wires in the mains lead are coloured in accordance
with the following code:
Green and Yellow
- Earth
Blue
- Neutral
Brown
- Live
GREEN & YELLOW

13 A

BROWN

BLUE
P1041

CORD CLAMP

The wire coloured green and yellow must be connected
to the terminal marked with the letter «E» or by the earth
symbol
or coloured green and yellow.

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Tricity Bendix, 55-77High Street, Slough, Berkshire SL1 1DZ
Consumer care telephone number 08705 950950

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Tricity Bendix Aw 1100 S Users Manual 132992130

AW 900 W to the manual aaffb112-8d88-41bc-886b-268e7be66069

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