Tyco Electronics 1739L Users Manual Elo Touchmonitor User Guide For 17 LCD Rear Mount Touchmonitors TouchSystems

1739L to the manual f81eece5-83df-45e6-9442-cbea562412b8

: Tyco-Electronics Tyco-Electronics-1739L-Users-Manual-460917 tyco-electronics-1739l-users-manual-460917 tyco-electronics pdf

Open the PDF directly: View PDF .
Page Count: 45

Touchmonitor User Guide

1739L 17” LCD Rear-mount Touchmonitor

User Guide

17" LCD REAR-MOUNT TOUCHMONITOR

1739L Family 3000 Series

Revision F

P/N E247574

Copyright © 2008 Tyco Electronics. All Rights Reserved.

No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system,

or translated into any language or computer language, in any form or by any means, including, but

not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written

permission of Elo TouchSystems.

Disclaimer

The information in this document is subject to change without notice. Elo TouchSystems makes no

representations or warranties with respect to the contents hereof, and specifically disclaims any

implied warranties of merchantability or fitness for a particular purpose. Elo TouchSystems re-

serves the right to revise this publication and to make changes from time to time in the content

hereof without obligation of Elo TouchSystems to notify any person of such revisions or changes.

Trademark Acknowledgments

IntelliTouch, SecureTouch, AccuTouch, and MonitorMouse are trademarks of Elo TouchSystems.

Other product names mentioned herein may be trademarks or registered trademarks of their

respective companies. Elo TouchSystems claims no interest in trademarks other than its own.

iii

v

Appendix C

Touchmonitor Specifications .....................................30

IntelliTouch TouchScreen Specifications ............31

CarrollTouch TouchScreen Specifications ...........32

Surface Capacitive TouchScreen Specifications .33

SecureTouch TouchScreen Specifications .........34

AccuTouch Touchscreen Specification ...............35

Acoustic Pulse Recognition Specification ............36

17" LCD Touchmonitor (ET1739L-XCWA-X-G)

Dimensions ..........................................................37

Regulatory Information 39

Warranty 41

Index 43

Table of Contents

Chapter 1

Introduction 7

Product Description ...................................................7

Precautions ................................................................7

About the Product ...................................................... 8

Chapter 2

Installation and Setup 9

Unpacking Your Touchmonitor...................................9

Touch Interface Connection .......................................10

Product Overview ......................................................11

Main Unit ..............................................................11

Rear View ............................................................11

Installing the Driver Software .....................................12

Installing the Serial Touch Driver .........................13

Installing the Serial Touch Driver for Windows

XP, Windows 2000, Me, 95/98 and NT 4.0 .....13

Installing the Serial Touch Driver for MS-DOS

and Windows 3.1 ..................................................14

Installing the USB Touch Driver ...........................15

Installing the USB Touch Driver for Windows

XP, Windows 2000, Me, 95/98 and NT 4.0 ....15

Installing APR USB Touch Driver for

Windows XP ...................................................15

Chapter 3

Operation 17

About Touchmonitor Adjustments ..............................17

Rear Panel Controls .............................................18

Remote OSD Buttons(option) ..............................18

Controls and Adjustment ............................................19

On Screen Display (OSD) Menu Functions.........19

On Screen Display (OSD) Control Options .........20

Preset Modes .......................................................21

Power Management System ................................22

Chapter 4

Troubleshooting 23

Solutions to Common Problems .................................23

Appendix A

Native Resolution .......................................................25

Appendix B

Touchmonitor Safety ..................................................27

Care and Handling of Your Touchmonitor ..................28

Warning ......................................................................28

C H A P T E R

1

INTRODUCTION

Product Description

Your new touchmonitor combines the reliable performance of touch technology with the latest

advances in (LCD) display design. This combination of features creates a natural flow of informa-

tion between a user and your touchmonitor.

This LCD monitor incorporates a 17” color active matrix thin-film-transistor (TFT) to provide

superior display performance. A maximum resolution of SXGA 1280 x 1024 is ideal for displaying

graphics and images. Other outstanding features that enhance this LCD monitor’s performance are

Plug & Play compatibility, and On Screen Display (OSD) controls.

Precautions

Follow all warnings, precautions and maintenance as recommended in this user’s manual to

maximize the life of your unit. See Appendix B for more information on touchmonitor safety.

1-7

About the Product

Your LCD rear-mount touchmonitor is a 17” SXGA TFT color display with the following features:

• The internal microprocessor digitally controls auto-scanning for horizontal scan frequencies

between 31.5 KHz and 80 KHz, and vertical scan frequencies between 56.3 Hz and 75.0 Hz. In

each frequency mode, the microprocessor-based circuitry allows the monitor to function at the

precision-of a fixed frequency.

• High contrast color TFT LCD display supports resolutions up to SXGA 1280 x 1024. Compatible

with VGA, SVGA, XGA, SXGA (non-interlaced) and most Macintosh compatible color video

cards.

• Power management system conforms to VESA DPMS standard.

• Supports DDC1/2B for Plug & Play compatibility.

• Advanced On Screen Display (OSD) control for picture quality adjustment.

For full Product Specifications refer to Appendix C.

1-8 User Guide

C H A P T E R

2

INSTALLATION AND SETUP

This chapter discusses how to install your LCD touchmonitor and how to install the driver software.

Unpacking Your Touchmonitor

Check that the following 9 items are present and in good condition:

LCD monitor Video cable USB cable

Serial cable European power cable Power cable US/Canada

Touch Tools CD+Quick Install Guide Brick power supply

2-9

Elo QuickStart

CD

Software

Touch Interface Connection

Note: Before connecting the cables to your touchmonitor and PC, be sure that the computer

and touchmonitor are turned off.

1. Connect one end of the power adapter to the monitor and the other end to the connector of the

power cord.

2. Connect one end of either the touchscreen serial (RS232) cable or the touchscreen USB cable

(but not both) to the rear side of the computer and the other end to the LCD monitor. Tighten by

turning the two thumb screws clockwise to ensure proper grounding ( USB cable does not have

thumb screws).

3. Connect one end of the video cable to the rear side of computer and the other to the LCD monitor.

Tighten by turning the two thumb screws clockwise to ensure proper grounding.

4. Press the power button on the rear panel to turn the monitor power on.

5. Connect one end of OSD remote control key(option) to the monitor.

2-10 User Guide

32

2

1

Adapter Video Cable Serial Cable USB Cable

5

OSD Remote Control Key

(option)

Product Overview

Main Unit

Rear View

2-11

Installing the Driver Software

Elo TouchSystems provides driver software that allows your touchmonitor to work with your

computer. Drivers are located on the enclosed CD-ROM for the following operating systems:

• Windows XP

• Windows 2000

• Windows Me

• Windows 98

• Windows 95

• Windows NT 4.0

The latest versions of drivers and driver information for other operating systems are available on the

Elo TouchSystems web site at www.elotouch.com.

Your Elo touchmonitor is Plug-and-Play compliant. Information on the video capabilities of your

touchmonitor is sent to your video display adapter when Windows starts. If Windows detects your

touchmonitor, follow the instructions on the screen to install a generic Plug-and-Play monitor.

Refer to the appropriate section for driver installation instructions.

Depending upon whether you connected the serial communication cable or the USB

communication cable, you should install only the serial driver or the USB driver.

2-12 User Guide

Installing the Serial Touch Driver

Installing the Serial Touch Driver for Windows XP,

Windows 2000, Me, 95/98 and NT 4.0

NOTE: For Windows 2000 and NT 4.0 you must have administrator access rights to install

the driver.

1 Insert the Elo CD-ROM in your computer's CD-ROM drive.

2 If the AutoStart feature for your CD-ROM drive is active, the system automatically detects the

CD and starts the setup program.

3 Follow the directions on the screen to complete the driver setup for your version of Windows.

4 If the AutoStart feature is not active:

5 Click Start > Run.

6 Click the Browse button to locate the EloCd.exe program on the CD-ROM.

7 Click Open, then OK to run EloCd.exe.

8 Follow the directions on the screen to complete the driver setup for your version of Windows.

To install Windows 2000 and Windows XP, you must use the "update driver" method; you will not

find a setup.exe file within the download.

2-13

Installing the Serial Touch Driver for MS-DOS and Windows 3.1

You must have a DOS mouse driver (MOUSE.COM) installed for your mouse if you wish to

continue using your mouse along with your touchmonitor in DOS.

To install Windows 3.x and MS-DOS from Windows 95/98, follow the directions below:

1 Insert the CD-ROM in your computer’s CD-ROM drive.

2 From DOS, type d:\EloDos_W31 to change to the correct directory on the CD-ROM (your

CD- ROM drive may be mapped to a different drive letter).

3 Type install and press Enter to start the installation.

4 Align the touchscreen.

You must have already completed Steps 1 and 2 before proceeding.

To run the INSTALL program:

1 Type INSTALL at the DOS prompt in the directory containing the driver install files.

2 INSTALL asks you to select the software to install. Then choose d:\EloDos_W31 from the

displayed list.

3 INSTALL also asks you for the paths to use during installation, or you may use its defaults.

INSTALL creates directories as necessary, and warns you if they exist.

If you are updating your software, you may wish to specify the paths containing the earlier versions,

and overwrite the obsolete files. All executable programs are upward compatible. For a list of

differences from each previous version of the drivers, be sure to select "Differences from Previous

Versions" during the installation process.

INSTALL updates your AUTOEXEC.BAT file with the drivers you select. INSTALL makes a copy

of your original AUTOEXEC.BAT file, called AUTOEXEC.OLD. If you already have Elo driver

commands in your AUTOEXEC.BAT file, they will be commented out.

When INSTALL is finished, it leaves a file called GO.BAT in the subdirectory you specified. GO

loads the touchscreen driver, runs the calibration program ELOCALIB, and gives you some final

instructions.

If you are using Windows 3.1, you will also calibrate the touchscreen within Windows 3.1 with the

Touchscreen Control Panel.

2-14 User Guide

Installing the USB Touch Driver

Installing the USB Touch Driver for Windows XP,

Windows 2000, Me, 95/98 and NT 4.0

1 Insert the Elo CD-ROM in your computer’s CD-ROM drive.

If Windows 98, Windows Me or Windows 2000 starts the Add New Hardware Wizard.

2 Choose Next. Select “Search for the best driver for your device (Recommended)” and choose

Next.

3 When a list of search locations is displayed, place a checkmark on “Specify a location” and use

Browse to select the \EloUSB directory on the Elo CD-ROM.

4 Choose Next. Once the Elo USB touchscreen driver has been detected, choose Next again.

5 You will see several files being copied. Insert your Windows 98 CD if prompted. Choose Finish.

If Windows 98, Windows Me or Windows 2000 does not start the Add New Hardware Wizard.

NOTE: For Windows 2000 you must have administrator access rights to install the driver.

1 Insert the Elo CD-ROM in your computer’s CD-ROM drive. If the AutoStart feature for your

CD-ROM drive is active, the system automatically detects the CD and starts the setup program.

2 Follow the directions on the screen to complete the driver setup for your version of Windows.

If the AutoStart feature is not active:

1 Click Start > Run.

2 Click the Browse button to locate the EloCd.exe program on the CD-ROM.

3 Click Open, then OK to run EloCd.exe.

4 Follow the directions on the screen to complete the driver setup for your version of Windows.

Installing APR USB Touch Driver for Windows XP

Insert the ELO APR CD-ROM in your computer’s CD-ROM driver.

Follow the directions on the screen to complete the APR 2.0 driver setup for your

version of Windows.

1Click Start > Run.

2Click the Browse button to locate the SW600117.exe program on the CD-ROM.

3Click Open, then OK to run SW600117.exe.

4Follow the directions on the screen to complete the driver setup for your version

of Windows.

To install Windows 2000 and Windows XP, you must use the "update driver" method; you will

not find a setup.exe file within the download.

2-15

2-16 User Guide

C H A P T E R

3

OPERATION

About Touchmonitor Adjustments

Your touchmonitor will not likely require adjustment. Variations in video output and application may

require adjustments to your touchmonitor to optimize the quality of the display.

For best performance, your touchmonitor should be operating in native resolution, that is 1280 x

1024 at 80k-75 Hz. Use the Display control panel in Windows to choose 1280 x 1024 resolution.

Operating in other resolutions will degrade video performance. For further information, please

refer to Appendix A.

All control adjustments are automatically memorized. This feature saves you from having to reset

your choices every time you unplug or power your touchmonitor off and on. If there is a power

failure, your touchmonitor settings will not default to the factory specifications.

3-17

3-18 User Guide

MENU SEL

12345

AUTO/SEL DOWN UP MENU

Rear Panel Controls

Control Function

1Menu/Exit Display/exits the On Screen Display (OSD) menus.

2 1. Enter contrast of the OSD.

2. Increase value of the adjustment item.

3. Select item counter-clockwise.

3 1. Enter brightness adjustment.

2. Decrease value of the adjustment item.

3. Select item clockwise.

4Select Selects the adjustment items from the OSD menus.

5Power Switch Switches the power of the monitor.

Remote OSD Buttons(option)

1 2 3 4

Control Function

1Menu/Exit Display/exits the On Screen Display (OSD) menus.

2 1. Enter contrast of the OSD.

2. Increase value of the adjustment item.

3. Select item counter-clockwise.

3 1. Enter brightness adjustment.

2. Decrease value of the adjustment item.

3. Select item clockwise.

4Select Selects the adjustment items from the OSD menus.

Controls and Adjustment

On Screen Display (OSD) Menu Functions

To Display and Select the OSD Functions:

1 Press the Menu key to activate the OSD menu.

2 Use or to move through the menu. Press the Select key, the parameter will be highlighted

when selected.

3 To quit the OSD screen at any time during the operation, press the Menu key. If no keys are

pressed for a short time period, the OSD automatically disappears.

NOTE: The OSD screen will disappear if no input activities are detected for 45 seconds.

3-19

On Screen Display (OSD) Control Options

Control Description

Contrast Increases or decreases contrast.

Brightness Increases or decreases brightness.

V-Position Moves the screen up or down.

H-Position Moves the screen left or right.

Recall Defaults Returns the monitor to its default settings.

RGB Press or to select 9300, 6500, 5500, 7500 and USER. Only when

selecting USER can you make adjustments to the R/G/B content.

Press Enter to restore to factory default setting.

Exit Exit the menu.

Sharpness Adjusts the sharpness.

Phase Increases or decreases the snow noise of the image after auto

adjustment is made.

Clock The dot clock is fine-adjusted after auto adjust.

OSD H-Position Moves the OSD position horizontally on the screen. When the

button is pressed, the OSD control menu will move to the right

side of the screen. Likewise, when the button is pressed, the

OSD control menu will move to the left side.

OSD V-Position Moves the OSD position vertically on the screen. When the

button is pressed, the OSD control menu will move to the top side

of the screen. Likewise, when the button is pressed, the OSD

control menu will move to the lower side.

OSD Time Determines how long (in seconds) the OSD menu waits before

closing automatically after no action has been performed.

Auto-Adjust Press Auto to enable this function. The Auto-Adjust will automatically

adjust V-Position, H-Position, Clock and Clock-Phase.

OSD Language Select from English, French, German, Spanish, and Japanese.

Information Description Indicates the current resolution, H-Frequency and V-Frequency.

3-20 User Guide

Preset Modes

To reduce the need for adjustment for different modes, the monitor has default setting modes that

are most commonly used as given in the table below. If any of these display modes are detected, the

monitor automatically adjusts the picture size and centering. When no mode is matched, the user can

store their preferred modes in the user modes. The monitor is capable of storing up to 7 user modes.

The only condition to store as a user mode is the new display information must have 1 KHz differ-

ence for horizontal frequency or 1 Hz for vertical frequency or the sync signal polarities are differ-

ent from the default modes.

H. Freq. Band Width

Mode Resolution (KHz) (MHz) H V

1 VGA 640 x 350 70 Hz 31.47 28.322

2 VGA 720 x 400 70 Hz 31.47 28.322

3 VGA 640 x 480 60 Hz 31.47 25.175

4 MAC 640 x 480 66 Hz 35.00 32.24 - -

5 VESA 640 x 480 72 Hz 37.86 31.5 - -

6 VESA 640 x 480 75 Hz 37.50 31.5 - -

7 VESA 800 x 600 56 Hz 35.16 36 + +

8 VESA 800 x 600 60 Hz 37.88 40 + +

9 VESA 800 x 600 75 Hz 46.88 49.5 + +

10 VESA 800 x 600 72 Hz 48.08 50 + +

11 MAC 832 x 624 75 Hz 49.72 57.283 - -

12 VESA 1024 x 768 60 Hz 48.36 65 - -

13 SUN 1024 x 768 65 Hz 52.45 70.49 - -

14 VESA 1024 x 768 70 Hz 56.48 75 - -

15 VESA 1024 x 768 75 Hz 60.02 78.75 + +

16 SXGA 1280 x 1024 60 Hz 64 108 + +

17 SXGA 1280 x 1024 75 Hz 80 135 + +

18 SXGA 1152 x 864 75 Hz 67.5 108 + +

19 SXGA 1280 x 960 60 Hz 60 108 + +

3-21

Power Management System

The monitor is equipped with the power management function which automatically reduces the power

consumption when not in use.

Power

Mode Consumption

On <40W

Sleep <4W

Off <2W

We recommend switching the monitor off when it is not in use for a long time.

NOTE: The monitor automatically goes through the Power Management System (PMS) steps

when it is idle. To activate the monitor, press any key on the keyboard or move the mouse.

3-22 User Guide

C H A P T E R

4

TROUBLESHOOTING

If you are experiencing trouble with your touchmonitor, refer to the following table. If the problem

persists, please contact your local dealer or our service center.

Solutions to Common Problems

Problem Suggestion(s)

The monitor does not respond Check that the monitor’s Power Switch is on.

after you turn on the system Turn off the power and check the monitor’s power cord

and signal cable for proper connection.

Characters on the screen are dim Refer to the About Touchmonitor Adjustments section to

adjust the brightness.

The screen is blank During operation, the monitor screen may automatically turn

off as a result of the Power Saving feature. Press any key to see

if the screen reappears.

Refer to the About Touchmonitor Adjustments section to

adjust the brightness.

Screen flashes when initialized Turn the monitor off then turn it on again.

“Out of Range” display Check to see if the resolution of your computer is higher than

that of the LCD display.

Reconfigure the resolution of your computer to make it less

than or equal to 1280 x 1024. See Appendix A for more information

on resolution.

Touch doesn’t work Make sure the touch cable is securely attached at both ends.

4-23

4-24 User Guide

A P P E N D I X

A

NATIVE RESOLUTION

The native resolution of a monitor is the resolution level at which the LCD panel is designed to

perform best. For the LCD touchmonitor, the native resolution is 1280 x 1024 for the 17 inch size.

In almost all cases, screen images look best when viewed at their native resolution. You can lower

the resolution setting of a monitor but not increase it.

Input Video 17" LCD

640 x 480 (VGA) Transforms input format to 1280 x 1024

800 x 600 (SVGA) Transforms input format to 1280 x 1024

1024 x 768 (XGA) Transforms input format to 1280 x 1024

1280 x 1024(SXGA) Displays in Native Resolution

The native resolution of an LCD is the actual number of pixels horizontally in the LCD by the

number of pixels vertically in the LCD. LCD resolution is usually represented by the following

symbols:

VGA 640 x 480

SVGA 800 x 600

XGA 1024 x 768

SXGA 1280 x 1024

UXGA 1600 x 1200

A-25

As an example, a SXGA resolution LCD panel has 1280 pixels horizontally by 1024 pixels vertically.

Input video is also represented by the same terms. SXGA input video has a format of 1280 pixels

horizontally by 1024 pixels vertically. When the input pixels contained in the video input format

match the native resolution of the panel, there is a one to one correspondence of mapping of input

video pixels to LCD pixels. As an example, the pixel in column 45 and row 26 of the input video is

in column 45 and row 26 of the LCD. For the case when the input video is at a lower resolution

than the native resolution of the LCD, the direct correspondence between the video pixels and the

LCD pixels is lost. The LCD controller can compute the correspondence between video pixels and

LCD pixels using algorithms contained on its controller. The accuracy of the algorithms determines

the fidelity of conversion of video pixels to LCD pixels. Poor fidelity conversion can result in

artifacts in the LCD displayed image such as varying width characters.

A-26 User Guide

A P P E N D I X

B

TOUCHMONITOR SAFETY

This manual contains information that is important for the proper setup and maintenance of your

touchmonitor. Before setting up and powering on your new touchmonitor, read through this manual,

especially Chapter 2 (Installation), and Chapter 3 (Operation).

1 To reduce the risk of electric shock, follow all safety notices and never open the touchmonitor

case.

2 Turn off the product before cleaning.

3 Your new touchmonitor is equipped with a 3-wire, grounding power cord. The power cord plug

will only fit into a grounded outlet. Do not attempt to fit the plug into an outlet that has not been

configured for this purpose. Do not use a damaged power cord. Use only the power cord that

comes with your touchmonitor. Use of an unauthorized power cord may invalidate your warranty.

4 The slots located on the sides and top of the touchmonitor case are for ventilation. Do not block

or insert anything inside the ventilation slots.

5 It is important that your touchmonitor remains dry. Do not pour liquid into or onto your

touchmonitor. If your touchmonitor becomes wet do not attempt to repair it yourself.

B-27

Care and Handling of Your Touchmonitor

The following tips will help keep your touchmonitor functioning at the optimal level.

• To avoid risk of electric shock, do not disassemble the brick supply or display unit cabinet. The

unit is not user serviceable. Remember to unplug the display unit from the power outlet before

cleaning.

• Do not use alcohol (methyl, ethyl or isopropyl) or any strong dissolvent. Do not use thinner or

benzene, abrasive cleaners or compressed air.

• To clean the display unit cabinet, use a cloth lightly dampened with a mild detergent.

• Avoid getting liquids inside your touchmonitor. If liquid does get inside, have a qualified service

technician check it before you power it on again.

• Do not wipe the screen with a cloth or sponge that could scratch the surface.

• To clean the touchscreen, use window or glass cleaner. Put the cleaner on the rag and wipe the

touchscreen. Never apply the cleaner directly on the touchscreen.

Warning

This product consists of devices that may contain mercury, which must be recycled or disposed

of in accordance with local, state, or federal laws. (Within this system, the backlight lamps in the

monitor display contain mercury.)

Waste Electrical and Electronic Equipment(WEEE) Directive

In the European Union, this label indicates that this product should not be disposes of with

household waste. It should be deposited at an appropriate facility to enable recovery and recycling.

B-28 User Guide

A P P E N D I X

C

TECHNICAL SPECIFICATIONS

C-29

Touchmonitor Specifications

Model 1739L

LCD Display 17” TFT Active Matrix Panel

Display Size 338(H) x 270(V) mm

Pixel Pitch 0.264(H) x 0.264(V) mm

Display Mode VGA 640 x 350 (70Hz)

VGA 720 x 400 (70Hz)

VGA 640 x 480 (60 / 72/ 75Hz)

SVGA 800 x 600 (56 / 60 / 72/ 75Hz)

XGA 1024 x 768 (60 / 70 / 75Hz)

SXGA 1280 x 1024 (60 / 70 / 75Hz)

Max. Resolution SXGA 1280 x 1024 at 75Hz maximum

Contrast Ratio 1000 : 1 (typical)

Brightness No touchscreen: typical 300 cd/m2 ; Min 240 cd/m2

IntelliTouch: typical 270 cd/m2 ; Min 204 cd/m2

CarrollTouch: typical 270 cd/m2 ; Min 204 cd/m2

Surface Capacitive: typical 249 cd/m2 ; Min 192 cd/m2

SecureTouch: typical 270 cd/m2 ; Min 204 cd/m2

AccuTouch: typical 246 cd/m2 ; Min 192 cd/m2

Acoustic Pulse Recognition: typical 270 cd/m2 ; Min 204 cd/m2

Response Time Tr: 3.5 ms Tf: 3.7ms (Typ.)

Display Color 16.7M

Viewing Angle Vertical -80o ~ +80o

Horizontal -80o ~+80o

Input Signal Video R.G.B. Analog 0.7Vp-p, 75 ohm

Sync TTL Positive or Negative

Signal Connector Mini D-Sub 15 pin

Rear Controls Menu, , , Select, Power

On Screen Display (OSD) Controls Contrast, Brightness, H-Position, V-Position,

Color Temperature, Phase, Clock, OSD Time, Recall,

Language: English, French, German, Spanish, Japanese

Plug & Play DDC1 / 2B

Touch Panel (optional) IntelliTouch/CarrollTouch/Surface Capacitive/SecureTouch

AccuTouch, APR

Power Adapter Input AC 100-240V, 50/60Hz

Operating Conditions Temperature 0oC ~ 40oC (32oF ~ 104oF)

Humidity 20% ~ 80% (No Condensation)

Altitude To 12,000 Feet

Storage Conditions Temperature -20oC ~ 60oC (-4oF ~ 140oF)

Humidity 10% ~ 90% (No Condensation)

Dimensions (HxWxD) 306 x 368 x 49mm

Weight (Net) 4.2Kg

Certifications UL, C-UL, FCC-B, CE, VCCI, C-Tick, MPRII , TUV T Mark

C-30 User Guide

IntelliTouch Touchscreen Specifications

Mechanical

Positional Accuracy Standard deviation of error is less than 0.080 in. (2.03 mm).

Equates to less than ±1%.

Touchpoint Density More than 100,000 touchpoints/in2 (15,500 touchpoints/cm2).

Touch Activation Force Typically less than 3 ounces (85 grams).

Surface Durability Surface durability is that of glass, Mohs’ hardness rating of 7.

Expected Life Performance No known wear-out mechanism, as there are no layers, coatings,

or moving parts. IntelliTouch technology has been operationally

tested to more than 50 million touches in one location without

failure, using a stylus similar to a finger.

Sealing Unit is sealed to protect against splashed liquids, dirt, and dust.

Optical

Light Transmission (per ASTM 90%

D1003)

Visual Resolution All measurements made using USAF 1951 Resolution Chart,

under 30X magnification, with test unit located approximately

1.5 in (38 mm) from surface of resolution chart.

Clear surface: Excellent, with no noticeable degradation.

Antiglare surface: 6:1 minimum.

Gloss (per ASTM D2457

using a 60-degree gloss meter) Antiglare surface: Curved: 60 ± 20 gloss units or 75 ± 15 gloss

units.

Environmental

Chemical Resistance The active area of the touchscreen is resistant to all chemicals

that do not affect glass, such as:

Acetone

Toluene

Methyl ethyl ketone

Isopropyl alcohol

Methyl alcohol

Ethyl acetate

Ammonia-based glass cleaners

Gasoline

Kerosene

Vinegar

Electrostatic Protection (per Meets Levels 4 (15kV air/8 kV contact discharge)

EN 61 000-4-2, 1995)

C-31

C-32 User Guide

CarrollTouch Infrared Touchscreen Specifications

MECHANICAL

Input Method Finger or gloved hand activation

ELECTRICAL

Positional Accuracy Typical centroid accuracy: 2 mm with 1 mm STD error

Resolution Touchpoint density is based on controller resolution of 4096 x 4096

Touch Activation Force No minimum touch activation force is required

Controller Board: Serial (RS232) or USB 1.1

Chip set: Serial (RS232) and USB 1.1

OPTICAL

Light Transmission Glass or acrylic overlay ≥ 90%

ENVIRONMENTAL

Temperature Operating: –20o C to 70o C

Storage: –40o C to 85o C

Relative Humidity Operating: 40o C at 90% RH, noncondensing

Altitude Operating: 10,000 ft (3,048 m)

Storage/transport: 50,000 ft (15,240 m)

Chemical Resistance Glass overlay: The touch active area of the touchscreen is resistant to chemicals that

do not affect glass, such as: acetone, toluene, methyl ethyl ketone, isopropyl alcohol,

methyl alcohol, ethyl acetate, ammonia-based glass cleaners, gasoline, kerosene, and

vinegar.

Acrylic overlay: ASTM D1308 resistance to benzene, toluene, xylene, methylene

chloride, acetone, ethyl acetate, and 40% sulfuric acid.

Saturated cotton ball test: 30 minutes with gasoline, antifreeze, brake fluid, and diesel

fuel with no damage.

Polycarbonate bezel: Some sensitivity to hydrocarbons.

Electrostatic Protection Per EN 61000-4-2, 1995: Meets Level 4 (15 kV air/8 kV contact discharges)

Agency Approvals UL, cUL, TUV, CE, FCC Class B

Sealability Can be sealed to meet NEMA 4 and 12 and IP65 standards

DURABILITY

Surface Durability Glass overlay: Surface durability is that of glass, Mohs’ hardness rating of 7

Acrylic overlay: 9H or Mohs’ hardness rating of 2.7

Surface Capacitive Touchscreen Specifications

MECHANICAL

Input method Finger

Glass Thickness 0.118" / 3.0 mm nominal. (Glass only, not including tape, wires and/or solder if used)

ELECTRICAL

Positional Accuracy Reported touch coordinates are within 1.5% of true position (based on viewing area

dimensions)

Resolution Touchpoint density is based on controller resolution of 4096 x 4096

Controller Controller board size of 2.1" x 3.3" (5.4 x 8.4 cm), with auto-detect function for

Serial (RS232) and USB 1.1 connection

OPTICAL Up to 85% per ASTM D1003

ENVIRONMENTAL

Temperature Touchscreen Operating: –15oC to 70oC

Storage: –50oC to 85oC

Controller Operating: 0oC to 65oC

Storage: –25oC to 85oC

Relative Humidity Operating/Storage: 10% to 90% RH, noncondensing

Chemical Resistance Water, ammonia, isopropyl alcohol, and similar non-abrasive cleaners

Agency Approvals UL, cUL, TUV, CE, FCC Class A & B, CISPR B

Sealability Can be sealed to meet NEMA 4 and 12 and IP 65 standards

DURABILITY

Surface Durability Anti-glare hardcoat cannot be scratched using any stylus with Mohs rating equal to or

less than 6. Tested in the laboratory to withstand over 160 million (mechanically simulated)

touches without noticeable degradation.

C-33

C-34 User Guide

SecureTouch Touchscreen Specifications

MECHANICAL

Input Method Finger or gloved hand (cloth, leather, or rubber) activation

ELECTRICAL

Positional Accuracy Standard deviation of error is less than 0.080 in. (2 mm)

Resolution Touchpoint density is based on controller resolution of 4096 x 4096, plus 255 levels

corresponding to touch pressure

Touch Activation Force Typically 2 to 3 ounces (55 to 85 grams)

Controller Board: Serial (RS232) or USB 1.1

OPTICAL

Light Transmission Up to 90% per ASTM D1003-92

ENVIRONMENTAL

Temperature Operating: –20o C to 50o C

Storage: –40o C to 71o C

Relative Humidity Operating: 40o C at 90% RH, noncondensing

Altitude Operating: 10,000 ft (3,048 m)

Storage/transport: 50,000 ft (15,240 m)

Chemical Resistance The touch active area of the touchscreen is resistant to chemicals that do not affect

glass, such as: acetone, toluene, methyl ethyl ketone, isopropyl alcohol, methyl alcohol,

ethyl acetate, ammonia-based glass cleaners, gasoline, kerosene, vinegar

Electrostatic Protection Per EN 6100-4-2, 1995: Meets Level 4 (15 kV air/8 kV contact discharges)

Agency Approvals UL, cUL, TUV, CE, FCC Class A

Sealability Can be sealed to meet NEMA 3/3R/5/12/12K/13, IP64 standards

DURABILITY

Surface Durability Surface durability is that of glass, Mohs' hardness rating of 7

Expected Life No known wear-out mechanism, as there are no layers, coatings, or moving parts.

SecureTouch technology has been operationally tested to more than 50 million touches

in one location without failure, using a stylus similar to a finger.

Impact Resistance Meets UL-60950 and CSA 22.2 No. 60950 ball drop test (0.5 kg, 50 mm diameter

ball dropped from height of 1.3 m)

AccuTouch (resistive) Touchscreen Specifications

Mechanical

Positional Accuracy Standard deviation of error is less than 0.080 in. (2.03 mm).

Equates to less than ±1%.

Touchpoint Density More than 100,000 touchpoints/in2(15,500 touchpoints/cm2)

Touch Activation Force Typical less than 3 ounces(85 grams)

Surface Durability Surface durability is that of glass, Mohs’hardness rating of 7.

Expected Life Performance No known wear-out mechanism, as there are no layers,

coatings, or moving parts. IntelliTouch technology has been

operationally tested to more than 50 million touches in one

location without failure, using a stylus similar to a finger.

Sealing Unit is sealed to protect against splashed liquids, dirt, and

dust.

Optical

Light Transmission (per ASTM 90%

D1003)

Visual Resolution All measurements made using USAF 1951 Resolution Chart,

under 30X magnification, with test unit located approximately

1.5 in (38 mm) from surface of resolution chart. Clear surface:

Excellent, with no noticeable degradation. Antiglare surface:

6:1 minimum.

Gloss (per ASTM D2457 using Antiglare surface: Curved: 60± 20 gloss units or 75 ±15 gloss

a 60-degree gloss meter) units.

Environmental The active area of the touchscreen is resistant to all

Chemical Resistance chemicals that do not affect glass, such as:

Acetone, Toluene, Methyl ethyl ketone, Isopropyl alcohol,

Methyl alcohol, Ethyl acetate, Ammonia-based glass cleaners,

Gasoline, Kerosene, Vinegar

Electrostatic Protection (per Meets Level 4 (15 kV air/8 kV contact discharges).

EN 61000-4-2, 1995)

C-35

C-36 User Guide

Acoustic Pulse Recognition Specification

MECHANICAL

Input method Finger, finger nail, gloved hand, or stylus activation

ELECTRICAL

Position accuracy 1% max. error

Resolution accuracy Touchpoint density is based on controller resolution of

4096 x 4096

Touch activation force Typically 2 to 3 ounces (55 to 85 grams)

Controller Board: USB 1.1

OPTICAL

Light transmission 90%+/-5%

ENVIRONMENTAL

Chemical resistance The touch activation area of the touchscreen is resistant to

chemicals that do not affect glass such as: acetone, toluene,

methyl ethyl ketone, isopropyl alcohol, methyl alcohol,

ethyl acetate, ammonia-based glass cleaners, gasoline,

kerosene, vinegar

DURABILITY

Surface durability Surface durability is that of glass, Mohs’ hardness rating of 7

Expected life No known wear-out mechanism, as there are no layers,

coatings, or moving parts. APR technology has been

operationally tested to more than 50 million touches in one

location without failure, using a stylus similar finger.

17” LCD Touchmonitor (ET1739L-XCWA-X-G) Dimensions

37

C-38 User Guide

REGULATORY INFORMATION

I. Electrical Safety Information:

A) Compliance is required with respect to the voltage, frequency, and current requirements

indicated on the manufacturer’s label. Connection to a different power source than those

specified herein will likely result in improper operation, damage to the equipment or pose a fire

hazard if the limitations are not followed.

B) There are no operator serviceable parts inside this equipment. There are hazardous voltages

generated by this equipment which constitute a safety hazard. Service should be provided only

by a qualified service technician.

C) This equipment is provided with a detachable power cord which has an integral safety ground

wire intended for connection to a grounded safety outlet.

1) Do not substitute the cord with other than the provided approved type. Under no

circumstances use an adapter plug to connect to a 2-wire outlet as this will defeat the

continuity of the grounding wire.

2) The equipment requires the use of the ground wire as a part of the safety certification,

modification or misuse can provide a shock hazard that can result in serious injury or

death.

3) Contact a qualified electrician or the manufacturer if there are questions about the

installation prior to connecting the equipment to mains power.

II. Emissions and Immunity Information

A) Notice to Users in the United States: This equipment has been tested and found to comply

with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are

designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses, and can radiate radio frequency energy, and if not installed and

used in accordance with the instructions, may cause harmful interference to radio

communications.

B) Notice to Users in Canada: This equipment complies with the Class B limits for radio noise

emissions from digital apparatus as established by the Radio Interference Regulations of Industrie

Canada.

C) Notice to Users in the European Union: Use only the provided power cords and

interconnecting cabling provided with the equipment. Substitution of provided cords and cabling

may compromise electrical safety or CE Mark Certification for emissions or immunity as

required by the following standards:

39

This Information Technology Equipment (ITE) is required to have a CE Mark on the

manufacturer’s label which means that the equipment has been tested to the following Directives

and Standards:

This equipment has been tested to the requirements for the CE Mark as required by EMC

Directive 89/336/EEC indicated in European Standard EN 55022 Class B and the Low Voltage

Directive 73/23/EEC as indicated in European Standard EN 60950.

D) General Information to all Users: This equipment generates, uses and can radiate radio

frequency energy. If not installed and used according to this manual the equipment may cause

interference with radio and television communications. There is, however, no guarantee that

interference will not occur in any particular installation due to site-specific factors.

1) In order to meet emission and immunity requirements, the user must observe the following:

a) Use only the provided I/O cables to connect this digital device with any computer.

b) To ensure compliance, use only the provided manufacturer’s approved line cord.

c) The user is cautioned that changes or modifications to the equipment not expressly

approved by the party responsible for compliance could void the user’s authority to operate

the equipment.

2) If this equipment appears to cause interference with radio or television reception, or any other

device:

a) Verify as an emission source by turning the equipment off and on.

b) If you determine that this equipment is causing the interference, try to correct the

interference by using one or more of the following measures:

i) Move the digital device away from the affected receiver.

ii) Reposition (turn) the digital device with respect to the affected receiver.

iii) Reorient the affected receiver’s antenna.

iv) Plug the digital device into a different AC outlet so the digital device and the

receiver are on different branch circuits.

v) Disconnect and remove any I/O cables that the digital device does not use.

(Unterminated I/O cables are a potential source of high RF emission levels.)

vi) Plug the digital device into only a grounded outlet receptacle. Do not use AC

adapter plugs. (Removing or cutting the line cord ground may increase RF emission

levels and may also present a lethal shock hazard to the user.)

If you need additional help, consult your dealer, manufacturer, or an experienced radio or television

technician.

40 User Guide

41

TÜV

Rheinland

Argentina S.A.

This class B digital apparatus meets all requirements of the Canadian Interference-Causing Equip-

ment Regulations.

Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel

brouilleur du Canada.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two

conditions: (1) This device may not cause harmful interference, and (2) This device must accept

any interference reveived, including interference that may cause undesired operation.

42 User Guide

WARRANTY

Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller warrants

to Buyer that the Product shall be free of defects in materials and workmanship. The warranty for the

touchmonitors and components of the product is regional; please contact your regional office.

Seller makes no warranty regarding the model life of components. Seller’s suppliers may at any time

and from time to time make changes in the components delivered as Products or components.

Buyer shall notify Seller in writing promptly (and in no case later than thirty (30) days after discovery)

of the failure of any Product to conform to the warranty set forth above; shall describe in commer-

cially reasonable detail in such notice the symptoms associated with such failure; and shall provide

to Seller the opportunity to inspect such Products as installed, if possible. The notice must be re-

ceived by Seller during the Warranty Period for such product, unless otherwise directed in writing

by the Seller. Within thirty (30) days after submitting such notice, Buyer shall package the allegedly

defective Product in its original shipping carton(s) or a functional equivalent and shall ship to Seller

at Buyer’s expense and risk.

Within a reasonable time after receipt of the allegedly defective Product and verification by Seller

that the Product fails to meet the warranty set forth above, Seller shall correct such failure by, at

Seller’s options, either (i) modifying or repairing the Product or (ii) replacing the Product. Such

modification, repair, or replacement and the return shipment of the Product with minimum insur-

ance to Buyer shall be at Seller’s expense. Buyer shall bear the risk of loss or damage in transit, and

may insure the Product. Buyer shall reimburse Seller for transportation cost incurred for Product

returned but not found by Seller to be defective. Modification or repair, of Products may, at Seller’s

option, take place either at Seller’s facilities or at Buyer’s premises. If Seller is unable to modify,

repair, or replace a Product to conform to the warranty set forth above, then Seller shall, at Seller’s

option, either refund to Buyer or credit to Buyer’s account the purchase price of the Product less

depreciation calculated on a straight-line basis over Seller’s stated Warranty Period.

43

THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR BREACH

OF WARRANTY. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE,

SELLER GRANTS NO OTHER WARRANTIES, EXPRESS OR IMPLIED BY STATUTE OR

OTHERWISE, REGARDING THE PRODUCTS, THEIR FITNESS FOR ANY PURPOSE,

THEIR QUALITY, THEIR MERCHANTABILITY, THEIR NONINFRINGEMENT, OR

OTHERWISE. NO EMPLOYEE OF SELLER OR ANY OTHER PARTY IS AUTHORIZED

TO MAKE ANY WARRANTY FOR THE GOODS OTHER THAN THE WARRANTY SET

FORTH HEREIN. SELLER’S LIABILITY UNDER THE WARRANTY SHALL BE LIM-

ITED TO A REFUND OF THE PURCHASE PRICE OF THE PRODUCT. IN NO EVENT

SHALL SELLER BE LIABLE FOR THE COST OF PROCUREMENT OR INSTALLATION

OF SUBSTITUTE GOODS BY BUYER OR FOR ANY SPECIAL, CONSEQUENTIAL,

INDIRECT, OR INCIDENTAL DAMAGES.

Buyer assumes the risk and agrees to indemnify Seller against and hold Seller harmless from all

liability relating to (i) assessing the suitability for Buyer’s intended use of the Products and of any

system design or drawing and (ii) determining the compliance of Buyer’s use of the Products with

applicable laws, regulations, codes, and standards. Buyer retains and accepts full responsibility for

all warranty and other claims relating to or arising from Buyer’s products, which include or incorpo-

rate Products or components manufactured or supplied by Seller. Buyer is solely responsible for

any and all representations and warranties regarding the Products made or authorized by Buyer. Buyer

will indemnify Seller and hold Seller harmless from any liability, claims, loss, cost, or expenses

(including reasonable attorney’s fees) attributable to Buyer’s products or representations or warran-

ties concerning same.

44 User Guide

I N D E X - 45

INDEX

Numerics

17" LCD Touchmonitor (ET1739L-XCWA-X-G)

Dimensions, 37

A

About the Product, 8

About Touchmonitor Adjustments, 17

AccuTouch Touchscreen Specifications, 35

Acoustic Pulse Recognition Specification, 36

B

Brightness, 30

C

CarrollTouch Touchscreen specifications, 32

Care and Handling of Your Touchmonitor, 28

Certifications, 30

Cleaning Your Touchmonitor, 28

Contrast Ratio, 30

Controls and Adjustment, 19

D

Dimensions (HxWxD), 30

Display Color, 30

Display Mode, 30

Display Size, 30

E

Electrical Safety Information, 33

Emissions and Immunity Information, 33

I

Image problem, 23

Image, scrolling, 23

Input Signal, 30

Installation and Setup, 9

Installing APR USB Touch Driver for Windows XP, 15

Installing the Driver Software, 12

Installing the Serial Touch Driver, 13

Installing the Serial Touch Driver for MS-DOS and

Windows 3.1, 14

Installing the Serial Touch Driver for Windows XP,

Windows 2000, Me, 95/98 and NT 4.0, 13

Installing the USB Touch Driver, 15

Installing the USB Touch Driver for Windows XP,

Windows 2000, Me, 95/98 and NT 4.0, 15

IntelliTouch Touchscreen Specification, 31

M

Main Unit, 10

Max. Resolution, 30

N

Native Resolution, 25

O

Operating Conditions, 30

On Screen Display (OSD), 30

OSD Control Options, 20

OSD Menu Functions, 19

P

Pixel Pitch, 30

Plug & Play, 30

Power Adapter, 30

Power Management System, 22

Precautions, 7

Product Description, 7

Product Overview, 10

R

Rear Control, 30

Rear View, 10

Rear Panel Controls, 18

Regulatory Information, 33

Remote OSD Buttons(option), 18

Response Time, 30

I N D E X - 46

S

SecureTouch Touchscreen Specifications, 34

Signal Connector, 30

Solutions to Common Problems, 23

Storage Conditions, 30

Surface Capacitive Touchscreen Specifications, 35

SVGA, 25

SXGA, 25

T

Technical Specifications, 29

Touch Interface Connection, 11

Touch not working, 23

Touch Panel (optional), 30

Touchmonitor Safety, 27

Touchmonitor Specifications, 30

Troubleshooting, 23

U

Unpacking Your Touchmonitor, 9

UXGA, 25

V

VGA, 25

Viewing Angle, 30

W

Warning, 28

Warranty, 43

Weight (Net), 30

X

XGA, 25

Check out Elo’s Web site!

www.elotouch.com

Get the latest...

• Product information

• Specifications

• News on upcoming events

• Press release

• Software drivers

• Touchmonitor Newsletter

Getting in Touch with Elo

To find out more about Elo’s extensive range of touch solutions, visit our Web site at www.elotouch.com or simply call the office

nearest you:

North America Germany Belgium Asian-Pacific

Elo TouchSystems Tyco Electronics Raychem GmbH Tyco Electronics Raychem GmbH Sun Homada Bldg. 2F

301 Constitution Drive, (Elo TouchSystems Division) (Elo TouchSystems Division) 1-19-20 Shin-Yokohama

Menlo Park, CA 94025 Finsinger Feld 1 Diestsesteenweg 692 Kanagawa 222-0033

USA D-85521 Ottobrunn B-3010 Kessel-Lo Japan

Germany Belgium

(800) ELO-TOUCH

(800-356-8682) Tel +49(0)(89)60822-0 Tel +32(0)(16)35-2100 Tel +81(45)478-2161

Tel 650-361-4800 Fax +49(0)(89)60822-180 Fax +32(o)(16)35-2101 Fax +81(45)478-2180

Fax 650-361-4722 elosales@elotouch.com elosales@elotouch.com www.tps.co.jp

eloinfo@elotouch.com

© 2008 Elo TouchSystems Inc. Printed in USA