Tyco Safety Canada 119057G Wireless Security System User Manual 29007827R001 SCW9055 57 1 0 UM ENG

Digital Security Controls Ltd. Wireless Security System 29007827R001 SCW9055 57 1 0 UM ENG

Users manual

Self Contained Wireless Alarm System SCW9055/SCW9057 v1.0 User ManualWARNING: This manual contains information on limitations regarding product use andfunction and information on the limitations as to liability of the manufacturer. The entire manual should be carefully read.DRAFT
FCC COMPLIANCE STATEMENTCAUTION: Changes or modifications not expressly approved by Digit-al Security Controls could void your authority to use this equipment.This equipment has been tested and found to comply with the limits for a ClassB digital device, pursuant to Part 15 of the FCC Rules. These limits are designedto provide reasonable protection against harmful interference in a residential in-stallation. This equipment generates, uses and can radiate radio frequency ener-gy and, if not installed and used in accordance with the instructions, may causeharmful interference to radio communications. However, there is no guaranteethat interference will not occur in a particular installation. If this equipment doescause harmful interference to radio or television reception, which can be deter-mined by turning the equipment off and on, the user is encouraged to try to cor-rect the interference by one or more of the following measures:• Re-orient the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a circuit different from that to whichthe receiver is connected.• Consult a dealer or experienced radio/television technician for help.The user may find the following booklet prepared by the FCC useful: "How toIdentify and Resolve Radio/Television Interference Problems". This booklet isavailable from the U.S. Government Printing Office, Washington D.C. 20402,Stock # 004-000-00345-4.IMPORTANT INFORMATIONThis equipment complies with Part 68 of the FCC Rules and, if the product wasapproved July 23, 2001 or later, the requirements adopted by the ACTA. On thetop side of this equipment is a label that contains, among other information, aproduct identifier. If requested, this number must be provided to the TelephoneCompany.  Product Identifier: US:F53AL01B9057  USOC Jack: RJ-31XTelephone Connection Requirements A plug and jack used to connect this equipment to the premises wiring and tele-phone network must comply with the applicable FCC Part 68 rules and require-ments adopted by the ACTA. A compliant telephone cord and modular plug isprovided with this product. It is designed to be connected to a compatible mod-ular jack that is also compliant. See installation instructions for details.Ringer Equivalence Number (REN)The REN is used to determine the number of devices that may be connected toa telephone line. Excessive RENs on a telephone line may result in the devicesnot ringing in response to an incoming call. In most but not all areas, the sum ofRENs should not exceed five (5.0). To be certain of the number of devices thatmay be connected to a line, as determined by the total RENs, contact the localTelephone Company. For products approved after July 23, 2001, the REN forthis product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a deci-mal point (e.g., 03 is a REN of 0.3). For earlier products, the REN is separatelyshown on the label.        REN = 0.1BIncidence of HarmIf this equipment (SCW9055/SCW9057) causes harm to the telephone network,the telephone company will notify you in advance that temporary discontinuanceof service may be required. But if advance notice is not practical, the TelephoneCompany will notify the customer as soon as possible. Also, you will be advisedof your right to file a complaint with the FCC if you believe it is necessary.Changes in Telephone Company Equipment or FacilitiesThe Telephone Company may make changes in its facilities, equipment, opera-tions or procedures that could affect the operation of the equipment. If this hap-pens the Telephone Company will provide advance notice in order for you tomake necessary modifications to maintain uninterrupted service.Equipment Maintenance FacilityIf trouble is experienced with this equipment (SCW9055/SCW9057) for repairor warranty information, contact the facility indicated below. If the equipment iscausing harm to the telephone network, the Telephone Company may requestthat you disconnect the equipment until the problem is solved. This equipmentis of a type that is not intended to be repaired by the end user.DSC c/o APL Logistics 757 Douglas Hill Rd., Lithia Springs, GA 30122Additional InformationConnection to party line service is subject to state tariffs. Contact the state publicutility commission, public service commission or corporation commission forinformation.Alarm dialling equipment must be able to seize the telephone line and place acall in an emergency situation. It must be able to do this even if other equipment(telephone, answering system, computer modem, etc.) already has the telephoneline in use. To do so, alarm dialling equipment must be connected to a properlyinstalled RJ-31X jack that is electrically in series with and ahead of all otherequipment attached to the same telephone line. Proper installation is depicted inthe figure below. If you have any questions concerning these instructions, youshould consult your telephone company or a qualified installer about installingthe RJ-31X jack and alarm dialling equipment for you.INDUSTRY CANADA STATEMENTNOTICE: This product meets the applicable Industry Canada technical spec-ifications.Le présent materiel est conforme aux specifications techniques applicables d’In-dustrie Canada.The Ringer Equivalence Number (REN) for this terminal equipment is 0.1.L'indice d'équivalence de la sonnerie (IES) du présent matériel est de 0.1.The Ringer Equivalence Number is an indication of the maximum number of de-vices allowed to be connected to a telephone interface. The termination on an in-terface may consist of any combination of devices subject only to the requirementthat the sum of the RENs of all the devices does not exceed five.L’indice d’équivalence de la sonnerie(IES) sert à indiquer le nombre maximal de terminaux qui peuvent être raccordésà une interface téléphonique. La terminaison d’une interface peut consister en unecombinaison quelconque de dispositifs, à la seule condition que la somme d’in-dices d’équivalence de la sonnerie de tous les dispositifs n’excède pas 5.The term ’IC:’ before the radio certification number only signifies that IndustryCanada technical specifications were met.Certification Number IC: 160A-9057 (models SCW9055-433/SCW9057-433)Certification Number IC: 160A-9057G (models SCW9055(D)(G)(SM)-433/SCW9057(D)(G)(SM)-433)This Class B digital apparatus complies with Canadian ICES-003.Cet appareil numérique de la classe B est conforme à la norme NMB-003 duCanada.The SCW9055(X)-433 and SCW9057(X)-433 have been investigated by UL and ULC and found in compliance with the listing requirements for Residential Fire and Burglary applications in accordance with the following standards: UL985, UL1023, UL1635, ULC-S545 and ORD-C1023.This publication covers the following models:TelephoneComputerTelephoneTelephoneFax MachineAlarm DialingEquipmentRJ-31XJack UnusedRJ-11 JackTelephoneLineNetworkServiceProvider'sFacilitiesCustomer Premises Equipment and WiringUnusedRJ-11 JackNetworkDemarcationPoint AnsweringSystem• SCW9055-433/868 • SCW9055G-433/868 • SCW9055G-SM-433/868 • WT4901• SCW9057-433/868 • SCW9057G-433/868 • SCW9057G-SM-433/868 • WT8901• SCW9055D-433/868 • SCW9055D-SM-433/868 • WT5500-433/868 • WT4911• SCW9057D-433/868 • SCW9057D-SM-433/868 • WT5500P-433/868 • WT8911• SCW9055I-433/868 • SCW9055I-SM-433/868 • WT4989 • PT4• SCW9057I-433/868 • SCW9057I-SM-433/868 • WT8989 • PT8NOTE: The 868 MHz models are not UL/ULC listed.NOTE: Only these models shall be used with UL/ULC listed systems: SCW9055-433, SCW9057-433,SCW9055G-433, SCW9057G-433, WT5500-433, WT5500P-433, WT4901, WT4911, WT4989 andPT4.  Only certain models of SCW9055/57 include the SMS features, check with your installer.DRAFTThis device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject  to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Cet appareil est conforme avec Industrie Canada exempts de licence standard RSS (s). Le fonctionnement est soumis aux deux conditions suivantes: (1) cet appareil ne peut pas provoquer d'interférences et (2) cet appareil doit accepter toute interférence, y compris les interférences qui peuvent causer un mauvais fonctionnement de l' appareil.
iAbout Your Security System 2Fire Detection (must be enabled by Installer) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  2Carbon Monoxide Detection (must be enabled by Installer) . . . . . . . . . . . . . . . . . . . . . . . .   2Testing  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   2Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   2Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  2General System Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   2Keypad Controls & Indicators  3Language Selection  3Arming and Disarming the System  3Stay Arming. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   3Night Arming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   3Silent Exit Delay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   4Away Arming. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   4Quick Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   4Siren Sounds After Away Arming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  4Disarming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   4Remote Arming and Disarming. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   5Emergency Keys  5When Alarm Sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5Intrusion (Burglary) Alarm Continuous Siren. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5Fire Alarm Pulsed Siren  5Carbon Monoxide Alarm (for future use, to be activated by your installer)  5Audio Operation  5 2-Way/1-Way Audio Operation (SCW9057 only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   5Two-Way Audio Operation Over GSM (SCW9057G only) . . . . . . . . . . . . . . . . . . . . . . . . .   6Time & Date Programming  6Bypassing Zones  6Trouble Conditions  7Alarm Memory  8Door Chime  8Access Code Programming  8Access Codes [][5][Master Code] (when disarmed) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   8User Code Attributes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  8Inherent Attributes (all codes except installer)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   8Zone Bypassing Attribute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  9Remote Access Attribute. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   9Bell/Siren Squawk Attribute. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   9Erasing an Access Code. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   9Proximity Tag Enrollment (PT4/PT8)  9User Function Commands  10Changing Brightness/Contrast  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  10Ambient Light Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   11Changing the Buzzer Level. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  11Viewing the Event Buffer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   11Changing Voice Dialer and SMS Phone Numbers  11Late to Open  12SMS (Short Message Service) Notification  12The SMS Notification Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  12SMS Remote Access Connection Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  12On-board LCD SMS Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Two-Way Wireless Key (WT4989, WT8989)  13Function Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  13WT4989/WT8989 Status Display Icons  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   13Buzzer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   14Keylock Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  14Testing Your System  14Siren and Keypad Display Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  14Walk Test  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   15Allowing Computer Access to your System  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   15Reference Sheets  15Access Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  16Sensor / Zone Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   16Voice Dialer and SMS Telephone Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   16Keypad Quick Guide  17Guidelines for Locating Smoke & CO Detectors  18Household Fire Safety Audit  21Fire Escape Planning  21DRAFT
1Always ensure you obtain the latest version of the User Guide. Updated versions of this UserGuide are available by contacting your distributor.IMPORTANT SAFETY INSTRUCTIONSTo reduce the risk of fire, electric shock and/or injury, observe the following:• Do not spill any type of liquid on the equipment.• Do not attempt to service this product yourself. Opening or removing the cover may expose you to dangerous voltage or other risk. Refer servicing to qualified service personnel. Never open the device yourself.• Do not touch the equipment and its connected cables during an electrical storm; there may be a risk of electric shock from lightning.• Do not use the Alarm System to report a gas leak if the system is near a leak.REGULAR MAINTENANCE AND TROUBLESHOOTINGKeep your Alarm Controller in optimal condition by following all the instructions that are includedwithin this manual and/or marked on the product.CLEANING• Clean the units by wiping with a damp cloth only.• Do not use abrasives, thinners, solvents or aerosol cleaners (spray polish) that may enter through holes in the Alarm Controller and cause damage.• Do not use any water or any other liquid.• Do not wipe the front cover with alcohol.TROUBLESHOOTINGOccasionally, you may have a problem with your Alarm Controller or telephone line. If this hap-pens, your Alarm Controller will identify the problem and display an error message. Refer to theprovided list when you see an error message on the display. If additional help is required, con-tact your distributor for service.WARNING:  This equipment, Alarm System SCW9055/57 shall be installed and used within anenvironment that provides the pollution degree max 2 and over-voltages category II non-hazard-ous locations, indoor only. It is designed to be installed, serviced and/or repaired by service per-sons only [service person is defined as a person having the appropriate technical training andexperience necessary to be aware of hazards to which that person may be exposed in perform-ing a task and of measures to minimize the risks to that person or other persons]. For EU andAustralian markets, the equipment is permanently connected; an accessible disconnect deviceshall be incorporated into the building installation wiring. For North America the equipment isusing a direct plug-in connection; the socket outlet shall be installed near the SCW9055/57 andshall be easily accessible. The plug of the direct plug-in transformer serves as the disconnectdevice. NOTE:  There are no parts replaceable by the end-user within this equipment, except for thekeypad batteries and the WT4901/8901, WT4989/8989 batteries.WARNING:  Never obstruct the access to the socket-outlet to which this equipment is con-nected. These safety instructions should not prevent you from contacting the distributor and/orthe manufacturer to obtain any further clarification and/or answers to your concerns.DRAFT
2About Your Security SystemRead this manual carefully and have your installer instruct you on your system's operation andon which features have been implemented in your system. All users of this system should befully instructed in its use. Fill out the "System Information" page with all of your zone informationand access codes, and store this manual in a safe place for future reference.NOTE: Please consult your installer for further information regarding the false alarm reductionfeatures built into your system, as not all are covered in this manual.Fire Detection (must be enabled by Installer)This equipment is capable of monitoring fire detection devices such as smoke detectors andproviding a warning if a fire condition is detected. Good fire detection depends on having anadequate number of detectors placed in appropriate locations. This equipment should beinstalled in accordance with NFPA 72 (N.F.P.A., Batterymarch Park, Quincy MA 02269). Pleaseread the Family Escape Planning guidelines in this manual. Carbon Monoxide Detection (must be enabled by Installer)This equipment is capable of monitoring carbon monoxide detectors and providing a warning ifcarbon monoxide is detected. Please read the Family Escape Planning guidelines in this man-ual and instructions that are available with the carbon monoxide detector.TestingTo ensure that your system continues to function as intended, you must test your system weekly.Please refer to the "Testing your System" section in this manual. If your system does not functionproperly, call your installing company for service.MonitoringThis system is capable of transmitting alarms, troubles, and emergency information to a centralstation. If you initiate an alarm by mistake, immediately call the central station to prevent anunnecessary response.NOTE: The monitoring function must be enabled by the installer before it can become functional.NOTE: This system has a communicator delay of 30 seconds. This function can be deleted, orit can be increased up to a maximum of 45 seconds by the installer.NOTE: Ensure that your installer verifies that your system is compatible with the Central StationReceiver format at yearly intervals.MaintenanceWith normal use, the system requires minimum maintenance. Note the following points:• Do not wash the security equipment with a wet cloth. Light dusting with a slightly moistened cloth should remove normal accumulations of dust.• Replace the standby battery every 3-5 years. NOTE:  Do not attempt to replace the battery or open the enclosure; there is a risk of electricshock and/or fire.• For other system devices such as smoke detectors, motion detectors, glassbreak detectors or door/window contacts, consult the manufacturer’s literature for testing and maintenance instructions.General System OperationYour security system comprises an integrated alarm control/keypad and various sensors anddetectors. The keypad is mounted by the main entry/exit location. The system is self-contained;electronics and standby battery are housed within the keypad unit.NOTE:  Only the installer or service professional should have access to the system. The security system has several zones of area protection. Each of these zones communicatesto a single wireless sensor (motion detectors, glassbreak detectors, door contacts, etc.) or toone or more hard-wired sensors. A sensor in alarm is indicated by messages on the LCD. Additional features include Automatic Inhibit (Swinger Shutdown) for Alarm; Tamper and Troublesignals after 3 occurrences in a given set period; SMS interactive operation*; and a Programma-ble Keypad Lockout option.For SIA CP-01 classified installations, the swinger shutdown feature is programmed such thatone or two trips will shut down the zone. The zone will be restored after a manual reset (byDRAFT
3entering the access code at the time of disarming the alarm system) or it will be reset automati-cally after 48 hours with no trips on any zones.NOTE: (*) The SMS features was not investigated by UL/ULC.Keypad Controls & IndicatorsIMPORTANT NOTICEA security system cannot prevent emergencies. It is only intended to alert you and your centralstation (if applicable) to an emergency situation. Security systems are generally very reliablebut they may not work under all conditions and they are not a substitute for prudent securitypractices or life and property insurance. Your security system must be installed and serviced byqualified security professionals. These professionals can instruct you on the level of protectionthat has been provided and on system operations.NOTE:  When the keypad is in Sleep Mode it is saving battery life e.g., backlighting, LCDmessage display will not be turned on until there is a specific reason: a key is pressed, entrydelay is started. In this mode the keypad is still functioning and nothing will be visible; howeverif desired, your installer can enable the product to show the armed status while in Sleep Mode.Language SelectionYour system can display messages in different languages. 1. Press and hold both [<][>] buttons simultaneously for 2 seconds.2. Using the [<][>] buttons, scroll through the available languages.3. Press [] to select your desired language.Arming and Disarming the SystemStay ArmingStay arming will bypass the interior protection (i.e., motion sensors) and arm the perimeter ofthe system (i.e., doors and windows). Close all sensors (i.e., stop motion and close doors). TheReady ( ) indicator will illuminate. Press and hold the Stay   button until it beeps (approx. 2 seconds. Enter your access code,do not leave the premises. During the setting state (Exit Delay active), the Armed ( ) andReady ( ) indicators will illuminate. When the exit delay is completed, the alarm system is armed/set and this is indicated on thekeypad as follows: the Ready ( ) indicator will turn off, the Armed ( ) indicator will remain on.The Armed ( ) indicator and a bypass message will be displayed. The system will automati-cally ignore bypassed zones (i.e., motion sensors). NOTE: Your installer can program a function key on the keypad to allow you to arm the systemin Stay mode instantly. This allows you to activate Stay Arming by holding down the function keyfor 2 seconds. The system arms immediately with no beeps sounding and no exit delay. Thisfeature must not be used in CP-01 installations.StayAwayChimeBypassExit369#2580147*✔LED IndicatorsReadyArmedTroublePowerFunction KeysAwayArmStayArmChimeBypass ZonesQuick ExitXOPrevious ScreenSelects OptionScroll KeysFire KeyAuxiliary KeyPanic Key2x16 LCD<>indicates user canscroll through optionsDRAFT
4NOTE:  For SIA CP-01 listed panels, the Stay Arming Exit Delay will be twice as long as the AwayArming Exit Delay.NOTE:   If your system is installed in accordance with SIA CP-01 Standard for False AlarmReduction, then the security system will arm in the Stay Armed mode if the exit delay time expiresand no exit has been made.Night ArmingTo night arm the system when it has been armed in Stay mode, press [][1] at the keypad. Allinterior zones will now be armed except for devices programmed as Night zones.  NOTE: Your installer can also program a function key on the keypad to allow you to arm thesystem in Night mode. This allows Night arming to be activated by holding down the functionkey for 2 seconds.Night zones are only armed in Away mode; this permits limited movement within the premiseswhen the system is fully armed. Ensure that your installer has provided you with a list identifyingzones programmed as night zones.When the interior zones are activated (i.e., [][1]) you must enter your access code to disarmthe system in order to gain access to interior areas that have not been programmed as nightzones.Silent Exit DelayIf the system is armed using the Stay button or using the "No Entry" Arming method ([][9][Access Code]), the keypad buzzer will be silenced and the exit time will be doubled for thatexit period only. (CP-01 only)Away ArmingClose all sensors (i.e., stop motion and close doors). The Ready ( ) indicator should be on.To arm, press and hold the Away button for 2 seconds and/or enter your access code or press[][0] to Quick Arm. During the setting state (exit delay active) the Armed ( ) and Ready ( ) indicators will turn on,and the keypad will sound one beep per second. You now have ___ seconds to leave the prem-ises (please check with your installer to have this time programmed). A keypad buzzer, whosepulsating rate is distinct, will sound during the last ten seconds of the exit delay to warn per-son(s) that the exit delay is running out. To cancel the arming sequence, enter your accesscode.When the exit delay is completed, the alarm system is armed and this is indicated on the key-pad display as follows: the Ready ( ) indicator will turn off, the Armed ( ) indicator will remainon and the keypad will stop sounding. NOTE: The system can also be armed/disarmed with a wireless key and with prox tags. Referto the "Proximity Tags" and "Two-Way Wireless Key" sections for more details.NOTE:  If your system is installed in accordance with SIA CP-01 Standard for False AlarmReduction, the following holds true: Violation and restoral, followed by a second violation of theentry/exit zone before the end of the exit delay, will restart the exit delay.Quick ExitIf the system is armed and you need to exit, use the Quick Exit function to avoid disarming andrearming the system. Press and hold the Quick Exit button   for 2 seconds or press [][0].You now have 2 minutes to leave the premises. When the door is closed again, the remainingexit time is cancelled.Siren Sounds After Away ArmingAudible Exit FaultIn order to reduce false alarms, the Audible Exit Fault is designed to notify you of an improperexit when arming the system. If you fail to securely close the entry/exit door during the pro-grammed exit delay period, the system will sound the alarm to indicate an improper exit (yourinstaller will tell you if this feature has been enabled on your system). If this occurs:1. Re-enter the premises.2. Enter your access code before the entry delay timer expires, to disarm the system.DRAFT
53. Repeat the Away arming procedure, ensuring that the entry/exit door(s) are secured.Arming ErrorAn error tone will sound if the system is unable to arm. This will happen if the system is not readyto arm (i.e., sensors are open), or if an incorrect user code has been entered. If this happens,ensure all sensors are secure, press [#] and try again. DisarmingTo disarm an armed system (Armed ( ) indicator is On), enter your access code. If your key-pad is in sleep mode, press any key to wake it up then enter your access code. The keypad willsound a continuous tone after the entry delay has been initiated by opening the entry/exit door.Enter your code within _______ seconds to avoid an alarm condition (check with your installer tohave this time programmed).Disarming ErrorIf your code is invalid, the system will not disarm and a 2-second error tone will sound. If thishappens, press [#] and try again.Remote Arming and DisarmingThe system can be armed and/or disarmed, if programmed by the installer, using a remote controldevice (wireless key). When arming the system using the Arm button on a wireless key, the systemwill acknowledge the command by sounding a single bell/siren squawk, if programmed to do so bythe installer. When disarming using the Disarm button on a wireless key, the system will acknowl-edge the command by sounding two bell/siren squawks. Three squawks, when disarming with theDisarm button, indicates that an alarm occurred while the system was armed. If you are unsure ofthe cause of the alarm, proceed with caution (see section on 2-way Wireless Keys).Emergency KeysPress BOTH   (Fire),  (Auxiliary), or   (Panic) buttons for 2 seconds to generate aFire, Auxiliary, or Panic alarm. The keypad buzzer will beep indicating that the alarm input hasbeen accepted and transmission to the central station is underway. The Fire buttons may or maynot sound the siren depending on installer setup.NOTE: The Fire button can be disabled by the installer. NOTE: The Auxiliary Alarm button is not intended to be used for medical signals.When Alarm SoundsThe system can generate 3 different alarm sounds:• Continuous Siren = Intrusion/Burglary AlarmNOTE:  The WT4911 siren will sound a dual frequency sweeping tone for burglary alarms.• Temporal / Pulsed Siren = Fire Alarm• 4 beeps, 5-second pause, 4 beeps = Carbon Monoxide alarmNOTE:  The priority of signals is fire alarm, carbon monoxide alarm then burglary alarm.Intrusion (Burglary) Alarm Continuous SirenIf you are unsure of the source of the alarm, proceed with caution! If the alarm was acciden-tal, enter your access code to silence the alarm. If the alarm system is disarmed within the pro-grammed Abort Window (check with the installer if this option has been enabled on your systemand what is the transmitter delay time programmed), no alarm transmission to the Central Stationwill occur. Following the Abort Window there appears a 5-minute Cancel Window, during whicha user can cancel, by entering their access code, an alarm that has been previously transmitted.A cancel signal will be transmitted to the central station and the alarm system will also announcethat the cancel signal was transmitted. Call your central station to avoid a dispatch.Fire Alarm Pulsed Siren  Follow your emergency evacuation plan immediately! If the fire alarm was accidental (burned toast, bathroom steam, etc.), enter your access code tosilence the alarm. Call your central station to avoid a dispatch. Carbon Monoxide Alarm (must be enabled by your installer)Activation of your CO alarm indicates the presence of carbon monoxide (CO), which can befatal. During an alarm, the red LED on the CO detector flashes rapidly and buzzer sounds with arepeating cadence of: 4 quick beeps, 5-second pause, 4 quick beeps. If an alarm sounds:DRAFT
61. Operate silence button.2. Call emergency services or your fire department.3. Immediately move outdoors or to an open door/window.WARNING: Carefully review your Carbon Monoxide Installation/User Guide to determine the necessary actions required to ensure your safety and ensure that the equipment is operating cor-rectly. Incorporate the steps outlined in the guide into your evacuation plan.2-Way/1-Way Audio Operation (SCW9057 only)If programmed by the installer, this feature allows the monitoring station to initiate a 2-way audio(talk/listen) or 1-way audio (listen-in only) session when an alarm has been received. This feature isused to verify the nature of the alarm or determine the type of assistance required by the occupant. NOTE: This feature can be initiated only by the monitoring station after an alarm has beenreceived. The user can not initiate a 2-way audio session.Time & Date Programming and Temperature DisplayPress [][6] then enter your master access code to enterUser Functions. Use the [<][>] buttons to find the menuoption, then press [] to select. Enter the time in 24-hr. for-mat (HH:MM), followed by the date (MM:DD:YY). Press [#] toexit programming. If you are viewing a "Loss of Clock" trouble from within the trouble menu([][2]), press [] to directly enter Date and Time programming (see Trouble Conditions). The SCW9055/57 panel and WT5500 keypad can also display the outdoor temperature (Faren-heit or Celsius) from the 2-way outdoor siren. This feature must be enabled by your installer.NOTE:  Your installer may have programmed your system to display the time and date while thekeypad is idle. Press the [#] button to temporarily clear the date and time display if desired.Bypassing ZonesUse the zone bypassing feature when you need access to a protected area while the system isarmed, or when a zone is temporarily out of service but you need to arm the system. Bypassedzones will not be able to sound an alarm. As a result, bypassing zones reduces the level ofsecurity. If you are bypassing a zone because it is not working, call a service technician imme-diately so that the problem can be resolved and your system returned to proper working order.Ensure that no zones are unintentionally bypassed when arming your system. Zones cannot bebypassed once the system is armed. Bypassed zones (except for 24-hr zones) are automati-cally cancelled each time the system is disarmed and must be bypassed again, if required,before the next arming.With the system disarmed: Activating All Bypassed ZonesTo remove bypass (all zones):1. Press [][1], then your access code.2. Press [0][0]. 3. To exit bypassing mode and return to the Ready state, press [#].Recalling Bypassed ZonesTo recall the last set of bypassed zones:1. Press [][1], then your access code.2. Press [9][9]. 1. Press [] to enter the function menu. The keypad will display the screen on the right.2. Press [1] or [].3. If your system is programmed to require access codes the screen on the right will be displayed.  Enter your 4-digit access code.4. Scroll to the desired zone number using the [<][>] keys, then press [] to select the zone or directly enter the 2-digit number of the zone you wish to bypass (e.g., 0 5 for zone 5).  HH:MM MM/DD/YY09:06 01/31/10Press (*) for <>Zone BypassEnter YourAccess CodeScroll to     <>Bypass ZonesDRAFT
73. To exit bypassing mode and return to the Ready state, press [#].Bypass GroupA Bypass Group is a selection of zones programmed into the system. If you bypass a group ofzones on a regular basis, you can program them into a Bypass Group, so that you do not haveto bypass each zone individually. Note that only one Bypass Group can be programmed at atime.To program a Bypass Group:1. Press [][1], then enter your access code. 2. Enter the 2-digit numbers (01-34) of the zones to be included in the Bypass Group or use the [<][>] buttons to find the zone to be included in the Bypass Group, then press [] to select the zone. 3. To save the selected zone into the group, press [9][5].4. To exit bypassing mode and return to the Ready state, press [#].NOTE:  If an access code is required to enter bypassing, only the master code and codes withSupervisory enabled can set the Bypass Group.To select a Bypass Group when arming the system:1. Press [][1], then your access code.2. Press [9][1]. The next time the system is armed, the zones in this group will be bypassed.3. To exit bypassing mode and return to the Ready state, press [#]. NOTE:  A Bypass Group is only recalled if the system is armed/disarmed after programming theBypass Group.NOTE:  This feature is not to be used in UL Listed installations.Trouble ConditionsWhen a trouble condition is detected, the Trouble ( ) indicator will turn on and the keypad willbeep every 10 seconds. Press the [#] button to silence the beeps. Press [][2] to view the troublecondition. The Trouble ( ) indicator will flash. Use the scroll [<][>] keys to view troubles. Trouble Comments ActionAlternate Communicator TroubleIndicates SIM Card Lock, GSM Trouble, Ethernet Trouble, Central Station Receiver Trouble, Supervision Trouble, and SMS Config Trouble.  Press [<][>] to scroll through individ-ual troubles.Call for service.  For Ethernet Trouble check LAN connec-tions.Service Required (Press [1] for more infor-mation)Indicates Low Battery, System Trouble, System Tamper or RF Jam detected.Call for service.Loss of AC Power If the building and/or neighbourhood has lost electrical power, the system will continue to operate on battery power for several hours.Check AC connection.Call for service.Telephone Line Fault The system has detected that the telephone line is discon-nected.Call for service.Failure to CommunicateThe system attempted to communicate with the monitoring station but failed. This may be due to a telephone line Fault.Call for service.Module/Sensor Fault The system is experiencing difficulties with one or more mod-ule/sensor on the system. Continue to press [5] to navigate through the zone, keypad, and siren fault menus.  Call for service.Module/Sensor Tamper The system has detected a tamper condition with one or more module/sensor on the system. Continue to press [6] to navigate through the zone, keypad, and siren tamper menus.  Call for service.Module/Sensor Low Bat-teryThe system has detected a low battery condition with one or more module/sensor on the system. Continue to press [7] to display the zone(s), wireless key(s), keypad(s), siren(s) and prox tag(s).See section on Siren Test. Call for service.Loss of Time & Date If complete power was lost (AC and Battery), the time and date will need to be re-programmed. Press [].Reprogram Time & Date.DRAFT
8Alarm MemoryWhen an alarm occurs, the Alarm Memory message will be displayed. To view which sensor(s)generated the alarm, press [][3]. For the system keypad use the scroll [<][>] buttons to view the sensors in alarm memory.Press [#] to exit. To clear the memory, arm and disarm the system.If an alarm sounded while armed, the system will automatically go to alarm memory when youdisarm the system. In this instance, you should proceed with caution, as the intruder may still bewithin the building/premises.Door ChimeTo turn the door chime function on or off, press and hold the Chime   button for 2 seconds orpress [][4]. The system will sound 3 beeps to indicate the door chime is on, or one long tone toindicate that door chime is off.Access Code ProgrammingIn addition to the master code, you can program up to 16 additional user access codes.To program User Access Codes:1. Disarm your system, if it is armed.2. Press [][5][Master Access Code (i.e., 4-digit or 6-digit code)]; the armed ( ) indicator will turn on.3. Enter the 2-digit number to be programmed, this number is used to identify the User Access Code being entered (e.g., 06 for User Access Code 6; enter 40 for the master access code), or press the scroll [<][>] buttons to find the specific code and press [] to select.4. Enter the new 4-digit or 6-digit access code. When programming is complete, enter another 2-digit code to program or press [#] to exit. The access codes have programmable attributes which allow zone bypassing, duress, supervi-sor, remote access, or one-time use activation.On WT5500P keypads, you will be prompted to swipe a prox tag once the last character of theaccess code is entered. To delete prox tags, the associated user access code must be deletedas described, then re-programmed if required.NOTE: If wireless keys have been programmed then wireless key #1 will log as User Access Code#1 (if that access code has been programmed). User Access Codes 1-16 will correspond towireless keys or prox tags 1-16.NOTE: When using 6-digit access codes, the minimum number of variations of access codes are58 823.Access Codes — [][5][Master Code] (when disarmed)The [][5] User’s Programming command is used to program additional access codes (seeAccess Code Programming).User Codes - User codes 1-16 are available for the system. Master Code (Access Code 40) - The master code has all of the attributes listed in the Pro-grammable Attributes list below except for Duress (2) and One-Time Use (8) and is required toprogram all supervisor code attributes.Supervisor Codes - These codes are always valid when entering the [][5] User Code Pro-gramming or [][6] User Function sections. However, these codes can only program additionalcodes which have equal or lesser attributes. Once programmed, the supervisor codes receivethe master code’s attributes. These attributes are changeable. Any user code can be made asupervisor code by enabling User Code Attribute 1 (please see below for details). Blank Display/No ResponseKeypad battery may have discharged beyond the usable level.Replace battery (call for service if trouble not cleared)."Panel Response Not Received" messageThe keypad has lost wireless communication with the panel.  Occasional display of this message may be caused by local radio frequency interference. If trouble persists, call for service.Trouble Comments ActionDRAFT
9Duress Codes - Duress codes are standard user codes that will transmit the Duress AlarmReporting Code whenever the code is entered to perform any function on the system. Any usercode can be made a duress code by enabling User Code Attribute 2 (see below for details). One-Time Use Code - This code permits temporary access to the system for a 24-hour timeperiod. During the 24hr period, the temporary user may disarm the system once. There is norestriction on the number of times the temporary user may arm the system during the time period.NOTE: Duress codes are not valid when entering [][5], [][6] or [][8] sections.NOTE: Access codes cannot be programmed as a duplicate or as a “Code +/- 1”.User Code Attributes1. The default attributes of a new code will be the attributes of the code used to enter [][5]   whether it is a new code or an existing code being programmed. 2. System Master (Code 40) has Attribute 3 on by default. NOTE:  These attributes are not changeable.Inherent Attributes (all codes except installer)Arm / Disarm - Any access code will be valid for arming and disarming the system.Command Outputs ([][7][1] and [][7][2]) - If these outputs require access code entry, anyaccess code is valid for performing the [][7][1-2][Access Code] functions on the system.Programmable Attributes ([][5][Master/Supervisor Code][9][Code])To program an access code attribute enter [][5][Master/Supervisor Code][9] then [<][>] scrollto the access code (e.g., 2-digit number 01-16) you want to program. Press [] to select theaccess code. Next, scroll [<][>]  to the attribute you want to program and press [] (or enter theattribute #) to enable/disable the attribute. Zone Bypassing AttributeThis attribute allows the user to manually bypass zones if bypassing requires an access code.Phone Access AttributeThis attribute allows the user to specify which user access codes can be used for remoteaccess via SMS notification.Bell/Siren Squawk AttributeThis attribute is used to determine whether an access code should generate an arming/disarm-ing squawk when the away function key is pressed on a wireless key. Contact your installer tohave this programmed. The Master code cannot use the Bell/Siren Squawk attribute, but thecode is required to enable the Bell/Siren for other codes. NOTE:  This feature cannot prevent the Arm/Disarming squawks from being generated if anaccess code assigned to a wireless key is manually entered at a keypad.Erasing an Access CodeTo erase a code, select the code and enter [] as the first digit. If [] is entered, the system willdelete the code (including the associated prox tag) immediately and the user will be returned toselect another code.# Attribute # Attribute1 Supervisor Code 5-6 For Future Use2 Duress Code 7 Bell/Siren Squawk upon Away Arming/Disarming3 Zone Bypassing Enabled 8 One-Time Use Code4 Phone AccessDRAFT
10Proximity Tag Enrollment (PT4/PT8)Proximity (prox) tag readers are only available on WT5500P keypads. Refer to the label on topof the keypad to confirm which model you have.Enrolling Proximity Tags1. Enter [][5][Master Code] to enter User Code Programming.2. Scroll to the desired user code (01-16, or 40 for the master code) then press [].3. Enter your desired 4 or 6-digit user access code. The following message will be displayed after the user access code is entered:  4. Place the prox tag near the tag reader ( ) at the left side of the display to assign it to the user code. The following message will be displayed:  5. If an attempt is made to assign a prox tag to an existing user code that has an associated prox tag, the following message will be displayed.   Select another user code or erase the existing user code and associated prox tag and re-enrollwith the new prox tag. Return to Step 2 for instructions on how to enroll a user code.NOTE: To exit the process at anytime, press [#].Erasing a User Code/Proximity TagEnter [][5][Master Code], select the desired user code. Enter [] to erase the code and asso-ciated prox tag. The keypad will display the user number (e.g., 01) with a letter “P” if a usercode has already been programmed and a letter “T” if a code and prox tag have been pro-grammed.NOTE:  User 40 for the master code cannot be deleted; an attempt to delete this user code willdelete the prox tag only. The prox tag must be re-enrolled before it can be used again.  Proximity Tag Operation6. Place the prox tag near the tag reader () at the left side of the display to arm/disarm your system.  When arming the system, the following message will be displayed:   7. When disarming the system, the following message will be displayed:  8. If there is an attempt to swipe a prox tag that has not been enrolled, an error tone will sound and the following message will be displayed:  Return to Step1 for instructions on how to enroll the prox tag.WARNING:  KEEP THE PROXIMITY TAG OUT OF REACH OF SMALL CHILDREN. THE MATERIALS ASSOCIATED WITH THIS PRODUCT (LITHIUM BATTERIES, ETC.) MUST BE RECY-CLED ACCORDING TO LOCAL RULES AND REGULATIONS.Present Tag orPress # to ExitTag EnrolledSuccessfullyDuplicateTag/User CodeExit Delay inProgressSystem DisarmedInvalid TagDRAFT
11User Function CommandsDisarm the system then enter [][6][Master Code]. The [][6] command is used to gain accessto the following list of Master functions of the system: [1] Time and Date -  Enter 4 digits for 24hr System Time (HH-MM). Valid entries are 00-23 forthe hour and 00-59 for minutes. Enter 6 digits for the Month, Day and Year (MM-DD-YY). [2]-[3] For Future Use.[4] System Test - The system tests siren output: on-board siren – 4 seconds (2 secondsmedium volume, 2 seconds high volume), indoor/outdoor siren – 2 seconds. Keypad lights,back-up battery pack and communicator are tested.[5] Enable DLS / Allow Remote System Service - If enabled, the installer can to accessInstaller Programming remotely using DLS (Downloading Software). This function provides awindow for telephone ring detection by the alarm system. The DLS window will remain open for6 hours, during which time the installer will be able to enter DLS an unlimited number of times.After the 6-hr window has expired, access to programming via DLS will be unavailable until thewindow is re-opened. [6] User Call-up - If enabled by the installer, the panel will make 1 attempt to call the download-ing computer. The downloading computer must be waiting for the panel to call before down-loading can be performed.[7] For Future Use.[8] User Walk Test - Allows the user to enter the Walk Test mode. See Walk Test on page 16.[9] Late to Open Enable/Disable - This function enables or disables the Late to Open time pro-grammed in [0].[0] Late to Open Time of Day - This function is used to program the time setting enabled in [9].NOTE: Refer to "Late to Open" section for details.Changing Brightness/ContrastWhen this option is selected, the keypad will allow you to scroll through 4 brightness levels and10 contrast levels.1. Press [][6] [Master Code]. 2. Use the [<][>] buttons to scroll to either Brightness Control or Contrast Control.3. Press [] to select the setting you want to adjust.4. a) Brightness Control: There are 4 backlighting levels. Use the [<][>] buttons to scroll to the desired level.b) Contrast Control: There are 10 different display contrast levels. Use the [<][>]  buttons to scroll to the desired contrast level. 5. To exit, press [#].Ambient Light SensorDuring battery operation, the keypad uses the ambient light sensor ( ) to automatically adjustthe backlighting brightness levels to conserve battery life. This function may be disabled byyour installer.Changing the Buzzer LevelWhen this option is selected, the keypad will allow you to scroll through 21 different buzzer lev-els. A level of 00 disables the buzzer.1. Press [][6] [Master Code].2. Use the [<][>] buttons to scroll to Buzzer Control, then press [] to select. 3. There are 21 levels; use the [<][>] buttons to scroll to the desired level. Press [#] to exit.Viewing the Event BufferThe event buffer will show you a list of the last 500 events that have occurred on your system.1. Press [][6][Master Code]. 2. To select Event Buffer viewing, press []. DRAFT
123. The keypad will display the event number and the time and date. Press [] to switch between this information and the event details. 4. Use the [<][>] buttons to scroll through the events in the buffer. 5. To exit event buffer viewing, press [#].Changing SMS Phone NumbersThis section tells you how to program your SMS phone numbers:1. Enter [][6][Master Code] to enter the Master User Functions of the system.2. Use the [<][>] buttons to scroll to the SMS programming prompt.3. Press [] to select the SMS phone numbers or to see your GSM phone number. The following message is displayed: • To see your GSM phone number use the [<][>] buttons to scroll to the following message. Then press [] to view the number. 4. Press   to select Phone No. 1.  The following 26-digit phone number screen is shown. 5. Program a new phone number or delete an existing phone number as follows:•To Enter a new telephone number (e.g., 4168889999), enter your numbers starting at the first F (after the D), see below. •To Delete an existing phone number, replace the letter D with an F by pressing [][6][] and then press # to exit. This will delete the phone number.  6. Use the [<][>] buttons to scroll to another Phone No. to be programmed.7. Repeat from Step 4 to enter more phone numbers. To exit the process at anytime, press [#].Select Option <>SMS ProgrammingPress () for <>Phone No.1 P“P” denotes whether the phone number has been programmed.Press () for <>GSM Phone No.Pressing () here shows your GSM number.DFFFFFFFFFFFFFFFFFFFFFFFFFFFPH#XX=1 to 8 to indicate the phone number screen being programmed. (e.g., X=1 for Phone No. 1)D4168889999FFFFFFFFFFFFFFFFFPH#1Do Not delete the remaining F’s.F4168889999FFFFFFFFFFFFFFFFFPH#1✱DRAFT
13Late to OpenThis feature allows a user to be notified if their alarm system is not disarmed by a programmedtime of day.NOTE: The Late to Open feature requires the monitoring station to forward calls to the user. Verifywith the installer whether this function is active.[9] Late to Open Enable/Disable The Late to Open feature enables or disables the Late to Open time programmed in [0].It is typically used to track children after school. For example, if the parents get home from work at 5pm, and a child gets home at 4 p.m. The programmable timer could be set for 4:15 p.m.  If the system is not disarmed at this time an alert would be sent to the monitoring station.The keypad will display "Late to Open is Enabled" and sound 3 beeps if [9] is pressed within the User Functions menu when this feature is off. The LCD keypad will display "Late to Open is Disabled" and sound an error tone if [9] is pressed within the User Functions menu when this feature is on.[0] Late to Open Time of Day This function is used to program the time setting enabled in [9]. This function programs the "Late to Open" time of day for all 7 days of the week.• Valid entries for these sections are 00:00 – 23:59. • Entering 99:99 will disable the Late to Open feature for the current day.• After entering [][6][Master Code][0], beeps will be sounded and "Press () for < > Sunday" will be displayed on the keypad.  • Pressing the right scroll [>] button displays the days of the week, from Sunday to Saturday.  While in the Late to Open menu, entering keys 1-7 will also select each day from Sunday to Saturday, respectively.  •If [] is pressed to select a day of the week, no beeps will be sounded and the keypad will dis-play "Set 24hr Time" "Enter HH:MM 9999".  If [#] is pressed from this menu, the user will be returned to the previous Late to Open menu.• If the Alarm System is armed in any mode when the late to open time matches the time of day, Late to Open will be logged to the event buffer and communicated to the monitoring station.DRAFT
14SMS (Short Message Service) Notification SMS Notification occurs when the control panel sends a text message to the user for each sys-tem event that occurs. These text messages are limited to 32 characters.NOTE: SMS Notification is not available in North America.Interactive SMS allows the user to send a text message (in one of 28 languages, depending onSMS Interactive language selection) to the control panel and perform a set of functions on thepanel. There are 12 pre-defined text message commands available that the user can send to thecontrol panel. Please refer to the SMS Reference Card to find the text used for other languages.NOTE: Interactive SMS is available in North America.The SMS Notification Sequence The panel will send an SMS notification for every event that the panel can communicate. SMSnotification messages are programmed by your installer from the keypad or by using DLS IV.Text messages can be programmed in the language of your choice.There are 8 SMS phone numbers available to support SMS messages. An SMS phone numbercan be changed using [*][6][Master Code]. Refer to the Changing SMS Phone Numbers sectionfor detailed instructions.SMS Remote Access Connection SequenceThis feature allows you to control your security system remotely via SMS.1. Determine which action to perform remotely on the panel. Please refer to the SMS Reference card  for details on how to enter the text required.All SMS remote access functions require an access code, with the exception of the help function. Thefollowing list is an example of the functions available.NOTE: The default text (see SMS Reference card) used to perform each action can be changed for you by your installer.2. Compose an SMS message that consists of the function text, a space, and your 4-digit or 6-digit access code (e.g., “Stay arm”(Function)<space>“2234”(Access Code)) and send it to your GSM phone number.3. The panel matches the incoming phone number to one of the phone numbers in its SMS  phone number list.4. The panel verifies the contents of the SMS message and performs the action.5. When the action is completed, the panel sends an SMS message containing “function suc-cessful” back to the user.  If the function or access code is invalid, the response will include “function unsuccessful” in the SMS message.6. A one hour System Lockout is caused by entering 5 invalid access codes. If you receive the message “function failed,” the system has locked you out and you must wait one hour before using SMS remote access, again.On-board LCD Display SMS MessagesIn addition to function commands, you can also send general SMS messages from your mobile phone that can be displayed on your keypad screen.  A 10-second steady tone will sound when it appears on the keypad display.  This message is displayed until you press any button to clear. The number of key presses required to remove the message is programmed by your in-staller.Function• stay arm • activate command output 2• away arm • deactivate command output 1• disarm • deactivate command output 2• bypass • status request• unbypass • alarm memory request• activate command output 1 • help (list of available commands)DRAFT
15Two-Way Wireless Key (WT4989, WT8989)The two-way wireless key communicates directly with the control panel, performing many of thefunctions that a wireless keypad performs. Please refer to the WT4989/8989 operating instruc-tions for more information.The WT4989 and WT8989 has 4 function keys programmable for 6 functions each, an LCD icondisplay that can display system status using a combination of 7 icons and an internal buzzer.Unless custom programmed by your installer the functions are as follows:Function KeysWT4989/WT8989 Status Display IconsThe table below summarizes the status that can be shown by the WT4989/WT8989 LCD:BuzzerProvides an audible confirmation of a pressed button or that a command to the panel has been executed.Keylock ModeEnsures that the system is not accidently armed or disarmed by the wireless key.To lock the keys:1. Press and hold the Status   and Away   keys simultaneously for 3 seconds.2. After 3 seconds, the wireless key will beep and flash the keylock icon (  ) to indicate that the keys are locked.To unlock the keys:1. Press and hold the Status   and Away   keys simultaneously for 3 seconds. NOTE: Pressing the Panic    key for 3 seconds will also exit Keylock mode.2. Upon exiting Keylock mode, the status will be automatically displayed.Status Request - Press this button for 1 second to view the control panel systemstatus via the LCD display icons.Stay Arming - Press to arm your system in Stay mode. All perimeter zones are activebut interior zones remain inactive.Away Arming - Press to arm your system. Interior and exterior zones will be armed.Disarm - Press to disarm your system.Panic Alarm - Press & hold for 3 seconds to create a panic alarm on the security system.*Command Output 1 - Press & hold both buttons at the same time for 3 seconds toactivate the assigned output.*Command Output 2 - Press & hold both buttons at the same time for 3 seconds toactivate the assigned output.ICON   (S=Steady, F=Flashing)(S) System Trouble (S) Alarm in Memory(F) Keylock Enable (F) Active Alarm(S) Disarmed (F) [][9] Armed - Away(S) Away - Armed (F) [][9] Armed - Stay(S) Stay - Armed (F) [][9] Armed - Night(S) Night - Armed (S) Low Battery(F) Critical Low BatteryDRAFT
16Testing Your SystemNOTE:  Inform your Monitoring Station when you begin and end system testing.Household fire alarm systems shall be tested by a qualified service technician at least every 3years in accordance with NFPA72. It is the user’s responsibility to test the system weekly (excluding smoke detectors). Ensure youfollow all the steps in the two tests below.NOTE:  Should the system fail to function properly, call your installer immediately for service. Siren and Keypad Display TestThe test activates all display pixels and indicator lights on the keypad and does a 4-secondcheck of the siren.1. Press [][6][Master Code][4].The following will occur:- The system activates the siren output for 2 seconds followed by full volume alarm for 2 sec-onds. All display lights and LCD pixels will turn on.- The Ready, Armed, Trouble and Power LED’s will flash for the duration of the test.2.  To exit the function menu, press [#].Keypad Low BatteryThe flashing trouble icon   on a keypad will in-dicate that keypad has a low battery.Keypad Battery Replacement1. Slide the keypad up and out from the mounting plate/desk stand (removing the screws first if required). The bay for the four AA batteries is open and visible at the back of the keypad.2. Insert the batteries as directed on the back of the keypad. Ensure the correct polarity is observed.3. Slide the keypad back onto the mounting plate / desk stand.WT4901/WT8901 Siren Battery TestTo determine which siren has a low battery press and hold the test button, located at the front of the siren, for 5 seconds. • If the siren sounds for 4 seconds, the batteries are good.  • If the siren doesn’t sound, the batteries are low.WT4901/WT8901 Siren Battery Replacement• Open the front cover and remove old batteries. Once the old batteries are removed, wait 30 seconds before inserting the replacement batteries.  •Install new batteries as shown in the polarity indicated by the engraving. If the batteries are installed incorrectly, in the reverse polarity, the indoor siren will not work. With typical use, the WT4901/WT8901 batteries should be replaced every two years. NOTE: Only use Energizer (4) 1.5V AA alkaline batteries (WT5500, WT4901/WT8901).DO NOT TRY TO RECHARGE THESE BATTERIES. DISPOSAL OF USED BATTERIES MUST BEMADE IN ACCORDANCE WITH THE WASTE RECOVERY AND RECYCLING REGULATIONS INYOUR AREA.Walk Test Walk Test mode allows you to test the operation of each detector in the system. While in Walk Testmode, the Ready, Armed, and Trouble LED's will flash to indicate that the Walk Test is active. TheWalk Test can be terminated at anytime by re-entering [][6] [Master Code][8] on the keypad. Thesystem will also automatically terminate the Walk Test on completion; it will sound an audible warn-ing (5 beeps every 10 seconds), beginning 5 minutes before the termination of the test.1. Before testing, ensure that the system is disarmed and the Ready light is on.2. Press [#] and close all zones to return the system to the Ready state.$$$$$$$$DG009048MountingHolesMountingHolesBatteriesPlugWireChannelTamperSwitchDRAFT
173. Perform a System Test by following the steps in the previous section.4. Press [][6][Master Code][8] to initiate the Walk Test.5. To test the zones, activate each detector in turn (e.g., open each door/window or walk in motion detector areas). The System will display the following message when each zone (detector) is activated: "Secure System Before Arming < >",  or "Secure or Arm System". Use the [<][>] buttons to view which zones are open. The message will disappear when the zones are closed.Allowing Computer Access to your SystemOccasionally, your installer may need to send information to or retrieve information from yoursecurity system. Your installer will do this by having a computer call your system. You may needto prepare your system to receive this ‘downloading" call.  To do this:Press [][6][Master Code][5] at the keypad.  This allows downloading for a limited period of time. During this time, the system will answer incoming downloading calls.  For more information on this feature, please ask your installer.DRAFT
18Reference SheetsFill out the following information for future reference and store this guide in a safe place.System InformationEnabled?   FIRE           AUXILIARY       PANIC For Service   Central Station Information:   Account#: ___________________   Telephone#: __________________Installer Information:Company: ___________________   Telephone#: __________________If you suspect a false alarm signal has been sent to the central monitoring station, call the station to avoid an unnecessary response.Battery Installation / Service Date:    ________________________    ________________________    ________________________Access CodesMaster Code [40]: ______________________   Proximity Tag: Code WirelessKeyProxTag Access Code Code WirelessKeyProxTag Access Code01  09 02  10 03  11 04  12 05  13 06  14 07  15 08  16 The Entry Delay Time is _______ seconds.   The Exit Delay Time is _______ seconds.DRAFT
19Sensor / Zone InformationSMS Telephone NumbersSite Identification Message:GSM Phone Number:Sensor  Protected Area Sensor Type Sensor Protected Area Sensor Type01 1802 1903 2004 2105 2206 2307 2408 2509 2610 2711 2812 2913 3014 3115 3216 3317 34# SMS Phone Number # SMS Phone Number01 05 02 06 03 07 04 08 DRAFT
20Keypad Quick GuideThe following  table summarizes the keys, indicators, and most often used commands of thekeypad.  Keypad Keys, Indicators, and CommandsStatus LightsReady - must be on to arm system. All zones must be secured or bypassed and the system disarmed for this light to activate.Armed - indicates system is armed. If the Ready light and the Armed light are both on it indi-cates an Exit Delay is in progress.Trouble - On indicates a system malfunction or tamper.  Flashing indicates that the keypad has a low battery condition. Follow the instructions displayed or enter [][2] to view trouble. The Trouble light will turn off when the trouble is corrected.AC Power - indicates AC Power is present. The AC Power light will turn off when AC is absent.Function KeysStay Arms the system in Stay Mode.Away Arms the system in Away Mode (default).Bypass Same as pressing [][1] on the keypad.Chime Same as pressing [][4] on the keypad.Exit Same as pressing [][0] on the keypad.Special KeysLanguage Selection  - Press and hold both buttons simultaneoudfsly for 2 seconds to activate. Scroll to the desired language. Press [] to select choice.Fire - Press and hold both buttons for 2 seconds to activate. These keys must be  programmed by the installer to function.Auxiliary - Press and hold both buttons for 2 seconds to activate.Panic - Press and hold both buttons for 2 seconds to activate.User CommandsPress [] to select, press [<][>] to scroll, press [#] to exit.PRESS... To ...Bypass ZonesPress [0][0] Clear BypassPress [9][9] Bypass RecallPress [9][5] Save BypassPress [9][1] Recall SaveView System Troubles Scroll to view all troublesView Alarms in Memory Scroll to view alarmsChime ON/OFF Turn chime on and offProgram User CodesChange AttributesPress [<][>]buttons to scroll to user code. Enter [Master Code][9][xx] to enter the user code (xx = 1-16). [1] Supervisor’s Code[2] Duress Code[3] Zone Bypassing[4] Remote Access[5]-[6] Future Use[7] Bell/Siren Squawk Output[8] One Time Use Code✱✱✱✱✱DRAFT
21Guidelines for Locating Smoke & CO DetectorsThe following information is for general guidance only and it is recommended that local firecodes and regulations be consulted when locating and installing smoke alarms and CO Alarms:Smoke DetectorsResearch has shown that all hostile fires in homes generate smoke to a greater or lesser extent.Experiments with typical fires in homes indicate that detectable quantities of smoke precededetectable levels of heat in most cases. For these reasons, smoke alarms should be installedoutside of each sleeping area and on each storey of the home.The following information is for general guidance only and it is recommended that local firecodes and regulations be consulted when locating and installing smoke alarms.It is recommended that additional smoke alarms beyond those required for minimum protectionbe installed. Additional areas that should be protected include: the basement; bedrooms, espe-cially where smokers sleep; dining rooms; furnace and utility rooms; and any hallways not pro-tected by the required units.On smooth ceilings, detectors may be spaced 9.1m (30 feet) apart as a guide. Other spacingmay be required depending on ceiling height, air movement, the presence of joists, uninsulatedceilings, etc. Consult National Fire Alarm Code NFPA 72, CAN/ULC-S553-02 or other appropri-ate national standards for installation recommendations. • Do not locate smoke detectors at the top of peaked or gabled ceilings; the dead air space inthese locations may prevent the unit from detecting smoke.• Avoid areas with turbulent air flow, such as near doors, fans or windows. Rapid air movementaround the detector may prevent smoke from entering the unit.• Do not locate detectors in areas of high humidity.• Do not locate detectors in areas where the temperature rises above 38oC (100oF) or fallsbelow 5oC (41oF).Smoke detectors should always be installed in USA in accordance with Chapter 11 of NFPA 72,the National Fire Alarm Code: 11.5.1.1  Where required by applicable laws, codes, or standardsfor a specific type of occupancy, approved single- and multiple-station smoke alarms shall beinstalled as follows: User CommandsUser Options  Event Buffer  System TestTime and DateSystem Service/DLSUser Call-upWalk TestBrightness Control  Buzzer Level ControlSMS Phone NumbersContrast ControlLate to OpenPGM Commands If programmed by the installer, can be used to activate events such as opening/closing garage doors.Installer Programming Requires a special code.No-Entry Arming The system will arm in Stay mode after the exit delay expires, the entry delay is disabled.Quick Arm/Quick Exit Quick Arm is equivalent to entering your user code.Quick Exit allows you to exit the premises without disarming the system. Keypad Keys, Indicators, and Commands (Continued)✱✱✱✱✱DRAFT
22(1) In all sleeping rooms and guest rooms.(2) Outside of each separate dwelling unit sleeping area, within 6.4 m (21 ft) of any door to a sleeping room, the distance measured along a path of travel.(3) On every level of a dwelling unit, including base-ments. (4) On every level of a residential board and care occupancy (small facility), including basements and excluding crawl spaces and unfinished attics.(5) In the living area(s) of a guest suite.(6) In the living area(s) of a residential board and care occupancy (small facility).Carbon Monoxide DetectorsCarbon monoxide is colorless, odorless, tasteless, and very toxic. Carbon monoxide gas movesfreely in the air. Suggested locations are in or as near as possible to sleeping areas of the home.The human body is most vulnerable to the effects of CO gas during sleeping hours. For maxi-mum protection, a CO alarm should be located outside primary sleeping areas or on each levelof your home. Figure 5 indicates the suggested locations in the home. The electronic sensordetects carbon monoxide, measures the concentration and sounds a loud alarm before apotentially harmful level is reached.Do NOT place the CO alarm in the following areas:• Where the temperature may drop below -10°C or exceed 40°C• Near paint thinner fumes• Within 5 feet (1.5 meter) of open flame appliances such as furnaces, stoves and fireplaces• In exhaust streams from gas engines, vents, flues or chimneys• In close proximity to an automobile exhaust pipe; this will damage the detectorWARNING: PLEASE REFER TO THE CO DETECTOR INSTALLATION AND OPERATING IN-STRUCTION SHEET FOR SAFETY INSTRUCTIONS AND EMERGENCY INFORMATION. Figure 1 Figure 2Figure 3aFigure 4Figure 3GROUN DFLOORBASE MENTKITC HEN GARAGEBEDROOMBEDROOMBEDROOMCARB ON M ONO XI DE  DETECTOR  Figure 5DRAFT
23Household Fire Safety AuditRead this section carefully for important information about fire safety.Most fires occur in the home. To minimize this danger, we recommend that a household fire safe-ty audit be conducted and a fire escape plan be developed.1. Are all electrical appliances and outlets in a safe condition? Check for frayed cords, over-loaded lighting circuits, etc. If you are uncertain about the condition of your electrical appli-ances or household service, have a professional evaluate these units.2. Are all flammable liquids stored safely in closed containers in a well-ventilated cool area? Cleaning with flammable liquids should be avoided.3. Are fire-hazardous materials (e.g., matches) well out of reach of children?4. Are furnaces and wood-burning appliances properly installed, clean and in good working order? Have a professional evaluate these appliances.Fire Escape PlanningThere is often very little time between the detection of a fire and the time it becomes deadly. It isthus very important that a family escape plan be developed and rehearsed.1. Every family member should participate in developing the escape plan.2. Study the possible escape routes from each location within the house. Since many fires occur at night, special attention should be given to the escape routes from sleeping quarters.3. Escape from a bedroom must be possible without opening the interior door. NOTE: Consider the following when making your escape plans:• Make sure that all border doors and windows are easily opened. Ensure that they are not painted shut, and that their locking mechanisms operate smoothly.• If opening or using the exit is too difficult for children, the elderly or handicapped, plans for rescue should be developed. This includes making sure that those who are to perform the res-cue can promptly hear the fire warning signal.• If the exit is above the ground level, an approved fire ladder or rope should be provided as well as training in its use.• Exits on the ground level should be kept clear. Be sure to remove snow from exterior patio doors in winter; outdoor furniture or equipment should not block exits.• Each person should know of a predetermined assembly point where everyone can be accounted for (e.g. across the street or at a neighbor’s house). Once everyone is out of the building, call the Fire Department.• A good plan emphasizes quick escape. Do not investigate or attempt to fight the fire, and do not gather belongings as this can waste valuable time. Once outside, do not re-enter the house. Wait for the fire department.• Write the fire escape plan down and rehearse it frequently so that should an emergency arise, everyone will know what to do. Revise the plan as conditions change, such as the number of people in the home, or if there are changes to the building’s construction.• Make sure your fire warning system is operational by conducting weekly tests. If you are unsure about system operation, contact your installer.• We recommend that you contact your local fire department and request further information on fire safety and escape planning. If available, have your local fire prevention officer conduct an in-house fire safety inspection.DRAFT
IMPORTANT - READ CAREFULLY: DSC Software purchased with or without Products and Componentsis copyrighted and is purchased under the following license terms:• This End-User License Agreement (“EULA”) is a legal agreementbetween You (the company, individual or entity who acquired the Soft-ware and any related Hardware) and Digital Security Controls, a divi-sion of Tyco Safety Products Canada Ltd. (“DSC”), the manufacturerof the integrated security systems and the developer of the softwareand any related products or components (“HARDWARE”) which Youacquired.  • If the DSC software product (“SOFTWARE PRODUCT” or “SOFT-WARE”) is intended to be accompanied by HARDWARE, and is NOTaccompanied by new HARDWARE, You may not use, copy or installthe SOFTWARE PRODUCT.  The SOFTWARE PRODUCT includes com-puter software, and may include associated media, printed materials,and “online” or electronic documentation.  • Any software provided along with the SOFTWARE PRODUCT that isassociated with a separate end-user license agreement is licensed toYou under the terms of that license agreement.  • By installing, copying, downloading, storing, accessing or otherwiseusing the SOFTWARE PRODUCT, You agree unconditionally to bebound by the terms of this EULA, even if this EULA is deemed to be amodification of any previous arrangement or contract.  If You do notagree to the terms of this EULA, DSC is unwilling to license the SOFT-WARE PRODUCT to You, and You have no right to use it.SOFTWARE PRODUCT LICENSEThe SOFTWARE PRODUCT is protected by copyright laws andinternational copyright treaties, as well as other intellectual propertylaws and treaties. The SOFTWARE PRODUCT is licensed, not sold. 1. GRANT OF LICENSE  This EULA grants You the following rights:(a) Software Installation and Use - For each license You acquire, You may haveonly one copy of the SOFTWARE PRODUCT installed. (b) Storage/Network Use - The SOFTWARE PRODUCT may not be installed,accessed, displayed, run, shared or used concurrently on or from differentcomputers, including a workstation, terminal or other digital electronic device(“Device”). In other words, if You have several workstations, You will have toacquire a license for each workstation where the SOFTWARE will be used.(c) Backup Copy - You may make back-up copies of the SOFTWAREPRODUCT, but You may only have one copy per license installed at anygiven time. You may use the back-up copy solely for archival purposes.Except as expressly provided in this EULA, You may not otherwise makecopies of the SOFTWARE PRODUCT, including the printed materialsaccompanying the SOFTWARE.2.  DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS (a) Limitations on Reverse Engineering, Decompilation and Disassembly - Youmay not reverse engineer, decompile, or disassemble the SOFTWAREPRODUCT, except and only to the extent that such activity is expresslypermitted by applicable law notwithstanding this limitation.  You may notmake any changes or modifications to the Software, without the writtenpermission of an officer of DSC. You may not remove any proprietarynotices, marks or labels from the Software Product. You shall institutereasonable measures to ensure compliance with the terms and conditions ofthis EULA.(b) Separation of Components - The SOFTWARE PRODUCT is licensed as asingle product. Its component parts may not be separated for use on morethan one HARDWARE unit.(c) Single INTEGRATED PRODUCT - If You acquired this SOFTWARE withHARDWARE, then the SOFTWARE PRODUCT is licensed with theHARDWARE as a single integrated product. In this case, the SOFTWAREPRODUCT may only be used with the HARDWARE as set forth in this EULA.(d) Rental - You may not rent, lease or lend the SOFTWARE PRODUCT. Youmay not make it available to others or post it on a server or web site.(e) Software Product Transfer - You may transfer all of Your rights under thisEULA only as part of a permanent sale or transfer of the HARDWARE, providedYou retain no copies, You transfer all of the SOFTWARE PRODUCT (includingall component parts, the media and printed materials, any upgrades and thisEULA), and provided the recipient agrees to the terms of this EULA. If theSOFTWARE PRODUCT is an upgrade, any transfer must also include all priorversions of the SOFTWARE PRODUCT.(f) Termination - Without prejudice to any other rights, DSC may terminate thisEULA if You fail to comply with the terms and conditions of this EULA. In suchevent, You must destroy all copies of the SOFTWARE PRODUCT and all of itscomponent parts.(g) Trademarks - This EULA does not grant You any rights in connection with anytrademarks or service marks of DSC or its suppliers.3. COPYRIGHT - All title and intellectual property rights in and to theSOFTWARE PRODUCT (including but not limited to any images,photographs, and text incorporated into the SOFTWARE PRODUCT), theaccompanying printed materials, and any copies of the SOFTWAREPRODUCT, are owned by DSC or its suppliers. You may not copy theprinted materials accompanying the SOFTWARE PRODUCT. All title andintellectual property rights in and to the content which may be accessedthrough use of the SOFTWARE PRODUCT are the property of therespective content owner and may be protected by applicable copyrightor other intellectual property laws and treaties. This EULA grants You norights to use such content. All rights not expressly granted under thisEULA are reserved by DSC and its suppliers.4.  EXPORT RESTRICTIONS - You agree that You will not export orre-export the SOFTWARE PRODUCT to any country, person, or entitysubject to Canadian export restrictions. 5.  CHOICE OF LAW -  This Software License Agreement is governed by thelaws of the Province of Ontario, Canada.6. ARBITRATION - All disputes arising in connection with thisAgreement shall be determined by final and binding arbitration inaccordance with the Arbitration Act, and the parties agree to be bound bythe arbitrator’s decision. The place of arbitration shall be Toronto,Canada, and the language of the arbitration shall be English.7.  LIMITED WARRANTY(a)  NO WARRANTY - DSC PROVIDES THE SOFTWARE “AS IS” WITHOUTWARRANTY. DSC DOES NOT WARRANT THAT THE SOFTWARE WILLMEET YOUR REQUIREMENTS OR THAT OPERATION OF THESOFTWARE WILL BE UNINTERRUPTED OR ERROR-FREE.(b)  CHANGES IN OPERATING ENVIRONMENT -  DSC shall not be responsible forproblems caused by changes in the operating characteristics of theHARDWARE, or for problems in the interaction of the SOFTWARE PRODUCTwith non-DSC-SOFTWARE or HARDWARE PRODUCTS.(c) LIMITATION OF LIABILITY; WARRANTY REFLECTS ALLOCATION OFRISK  - IN ANY EVENT, IF ANY STATUTE IMPLIES WARRANTIES ORCONDITIONS NOT STATED IN THIS LICENSE AGREEMENT, DSC’SENTIRE LIABILITY UNDER ANY PROVISION OF THIS LICENSEAGREEMENT SHALL BE LIMITED TO THE GREATER OF THEAMOUNT ACTUALLY PAID BY YOU TO LICENSE THE SOFTWAREPRODUCT AND FIVE CANADIAN DOLLARS (CAD$5.00).  BECAUSESOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION ORLIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTALDAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.(d) DISCLAIMER OF WARRANTIES  - THIS WARRANTY CONTAINS THEENTIRE WARRANTY AND SHALL BE IN LIEU OF ANY AND ALLOTHER WARRANTIES, WHETHER EXPRESSED OR IMPLIED(INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY ORFITNESS FOR A PARTICULAR PURPOSE) AND OF ALL OTHEROBLIGATIONS OR LIABILITIES ON THE PART OF DSC.  DSC MAKESNO OTHER WARRANTIES. DSC NEITHER ASSUMES NORAUTHORIZES ANY OTHER PERSON PURPORTING TO ACT ON ITSBEHALF TO MODIFY OR TO CHANGE THIS WARRANTY, NOR TOASSUME FOR IT ANY OTHER WARRANTY OR LIABILITYCONCERNING THIS SOFTWARE PRODUCT.(e) EXCLUSIVE REMEDY AND LIMITATION OF WARRANTY  -  UNDER NOCIRCUMSTANCES SHALL DSC BE LIABLE FOR ANY SPECIAL, INCIDENTAL,CONSEQUENTIAL OR INDIRECT DAMAGES BASED UPON BREACH OFWARRANTY, BREACH OF CONTRACT, NEGLIGENCE, STRICT LIABILITY, ORANY OTHER LEGAL THEORY. SUCH DAMAGES INCLUDE, BUT ARE NOTLIMITED TO, LOSS OF PROFITS, LOSS OF THE SOFTWARE PRODUCT ORANY ASSOCIATED EQUIPMENT, COST OF CAPITAL, COST OF SUBSTITUTEOR REPLACEMENT EQUIPMENT, FACILITIES OR SERVICES, DOWN TIME,PURCHASERS TIME, THE CLAIMS OF THIRD PARTIES, INCLUDINGCUSTOMERS, AND INJURY TO PROPERTY.  WARNING: DSC recommends that the entire system be completelytested on a regular basis. However, despite frequent testing, and due to,but not limited to, criminal tampering or electrical disruption, it ispossible for this SOFTWARE PRODUCT to fail to perform as expected.DRAFT
WARNING Please Read CarefullyNote to InstallersThis warning contains vital information. As the only individual in con-tact with system users, it is your responsibility to bring each item in thiswarning to the attention of the users of this system.System FailuresThis system has been carefully designed to be as effective as possible.There are circumstances, however, involving fire, burglary, or othertypes of emergencies where it may not provide protection. Any alarmsystem of any type may be compromised deliberately or may fail tooperate as expected for a variety of reasons. Some but not all of thesereasons may be:•  Inadequate InstallationA security system must be installed properly in order to provide ade-quate protection. Every installation should be evaluated by a securityprofessional to ensure that all access points and areas are covered. Locksand latches on windows and doors must be secure and operate asintended. Windows, doors, walls, ceilings and other building materialsmust be of sufficient strength and construction to provide the level ofprotection expected. A reevaluation must be done during and after anyconstruction activity. An evaluation by the fire and/or police departmentis highly recommended if this service is available.•  Criminal KnowledgeThis system contains security features which were known to be effectiveat the time of manufacture. It is possible for persons with criminal intentto develop techniques which reduce the effectiveness of these features.It is important that a security system be reviewed periodically to ensurethat its features remain effective and that it be updated or replaced if it isfound that it does not provide the protection expected.•  Access by IntrudersIntruders may enter through an unprotected access point, circumvent asensing device, evade detection by moving through an area of insuffi-cient coverage, disconnect a warning device, or interfere with or preventthe proper operation of the system.•  Power FailureControl units, intrusion detectors, smoke detectors and many other secu-rity devices require an adequate power supply for proper operation. If adevice operates from batteries, it is possible for the batteries to fail.Even if the batteries have not failed, they must be charged, in good con-dition and installed correctly. If a device operates only by AC power,any interruption, however brief, will render that device inoperativewhile it does not have power. Power interruptions of any length areoften accompanied by voltage fluctuations which may damage elec-tronic equipment such as a security system. After a power interruptionhas occurred, immediately conduct a complete system test to ensure thatthe system operates as intended.•  Failure of Replaceable BatteriesThis system’s wireless transmitters have been designed to provide sev-eral years of battery life under normal conditions. The expected batterylife is a function of the device environment, usage and type. Ambientconditions such as high humidity, high or low temperatures, or largetemperature fluctuations may reduce the expected battery life. Whileeach transmitting device has a low battery monitor which identifieswhen the batteries need to be replaced, this monitor may fail to operateas expected. Regular testing and maintenance will keep the system ingood operating condition.•  Compromise of Radio Frequency (Wireless) DevicesSignals may not reach the receiver under all circumstances which couldinclude metal objects placed on or near the radio path or deliberate jam-ming or other inadvertent radio signal interference.•  System UsersA user may not be able to operate a panic or emergency switch possiblydue to permanent or temporary physical disability, inability to reach thedevice in time, or unfamiliarity with the correct operation. It is impor-tant that all system users be trained in the correct operation of the alarmsystem and that they know how to respond when the system indicates analarm.•  Smoke DetectorsSmoke detectors that are a part of this system may not properly alertoccupants of a fire for a number of reasons, some of which follow. Thesmoke detectors may have been improperly installed or positioned.Smoke may not be able to reach the smoke detectors, such as when thefire is in a chimney, walls or roofs, or on the other side of closed doors.Smoke detectors may not detect smoke from fires on another level ofthe residence or building.Every fire is different in the amount of smoke produced and the rate ofburning. Smoke detectors cannot sense all types of fires equally well.Smoke detectors may not provide timely warning of fires caused bycarelessness or safety hazards such as smoking in bed, violent explo-sions, escaping gas, improper storage of flammable materials, over-loaded electrical circuits, children playing with matches or arson.Even if the smoke detector operates as intended, there may be circum-stances when there is insufficient warning to allow all occupants toescape in time to avoid injury or death.•  Motion DetectorsMotion detectors can only detect motion within the designated areas asshown in their respective installation instructions. They cannot discrimi-nate between intruders and intended occupants. Motion detectors do notprovide volumetric area protection. They have multiple beams of detec-tion and motion can only be detected in unobstructed areas covered bythese beams. They cannot detect motion which occurs behind walls,ceilings, floor, closed doors, glass partitions, glass doors or windows.Any type of tampering whether intentional or unintentional such asmasking, painting, or spraying of any material on the lenses, mirrors,windows or any other part of the detection system will impair its properoperation.Passive infrared motion detectors operate by sensing changes in temper-ature. However their effectiveness can be reduced when the ambienttemperature rises near or above body temperature or if there are inten-tional or unintentional sources of heat in or near the detection area.Some of these heat sources could be heaters, radiators, stoves, barbe-cues, fireplaces, sunlight, steam vents, lighting and so on.•  Warning Devices Warning devices such as sirens, bells, horns, or strobes may not warnpeople or waken someone sleeping if there is an intervening wall ordoor. If warning devices are located on a different level of the residenceor premise, then it is less likely that the occupants will be alerted orawakened. Audible warning devices may be interfered with by othernoise sources such as stereos, radios, televisions, air conditioners orother appliances, or passing traffic. Audible warning devices, howeverloud, may not be heard by a hearing-impaired person.•  Telephone LinesIf telephone lines are used to transmit alarms, they may be out of serviceor busy for certain periods of time. Also an intruder may cut the tele-phone line or defeat its operation by more sophisticated means whichmay be difficult to detect.•  Insufficient TimeThere may be circumstances when the system will operate as intended,yet the occupants will not be protected from the emergency due to theirinability to respond to the warnings in a timely manner. If the system ismonitored, the response may not occur in time to protect the occupantsor their belongings.•  Component FailureAlthough every effort has been made to make this system as reliable aspossible, the system may fail to function as intended due to the failure ofa component.•  Inadequate TestingMost problems that would prevent an alarm system from operating asintended can be found by regular testing and maintenance. The com-plete system should be tested weekly and immediately after a break-in,an attempted break-in, a fire, a storm, an earthquake, an accident, or anykind of construction activity inside or outside the premises. The testingshould include all sensing devices, keypads, consoles, alarm indicatingdevices and any other operational devices that are part of the system.•  Security and InsuranceRegardless of its capabilities, an alarm system is not a substitute forproperty or life insurance. An alarm system also is not a substitute forproperty owners, renters, or other occupants to act prudently to preventor minimize the harmful effects of an emergency situation.DRAFT
29007827R001© 2011 Tyco International Ltd. and its Respective Companies. All Rights Reserved. Toronto, Canada • www.dsc.com • Printed in Canada The trademarks, logos, and service marks displayed on this document are registered in the United States [or other countries].  Any misuse of thetrademarks is strictly prohibited and Tyco International Ltd. will aggressively enforce its intellectual property rights to the fullest extent of the law,including pursuit of criminal prosecution wherever necessary.  All trademarks not owned by Tyco International Ltd. are the property of theirrespective owners, and are used with permission or allowed under applicable laws. Product offerings and specifications are subject to change without notice. Actual products may vary from photos. Not all products include all fea-tures. Availability varies by region; contact your sales representative.DRAFT

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