Tyco Safety Sensormatic AMS9050 Anti-Pilferage Device User Manual users manual
Tyco Safety Products/Sensormatic Anti-Pilferage Device users manual
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- 1. users manual
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users manual
AMS-9050 Controller To the Installer Installation and Service Guide This installation and service guide explains how to install, setup, and service the AMS-9050 controller. Parts required to install this system are: AMS-9050 controller AMS-1100/1101 exit antenna(s) or AMS-1080 aisle antenna(s) Other documents that may be required for installation are: ZE9050 AMS-9050 Planning Guide, 8200-0537-01. Note: There may be installation restrictions on antennas in certain countries. See antenna installation guides for restrictions, if any. Contents To the Installer....................................................... 1 About the Product.................................................. 2 Device Connections ........................................... 3 Installation Features........................................... 7 Service Features ................................................ 8 Installation Requirements...................................... 9 Controller Installation........................................... 11 Troubleshooting................................................... 13 Fuse Replacement .............................................. 15 Specifications ...................................................... 15 Declarations ........................................................ 16 Regulatory Restriction: This device is only intended to be installed as described in the installation guide. Because customer requirements dictate the placement of system components, your Sensormatic representative will supply this information separately. If this product was installed in a European Union or European Free Trade Association member state, please give the Declaration of Conformity included with this product to the manager or user. By law, this information must be provided to the user. Because of the number of antennas and accessories that can connect to this controller, methodically install this system to avoid problems. See “System Setup” in this guide for guidance on how to setup antennas. © 2006 Sensormatic Electronics Corp. AMS-9050 CONTROLLER INSTALLATION AND SERVICE GUIDE 8200-0537-02, REV. B 1 of 16 About the Product The AMS-9050 controller is part of an EAS system that: Includes pedestal type antennas. Deters theft by activating an alarm when it detects the unique response of an active Ultra•Max hard plastic tag or disposable label when its signal is picked up by an antenna. Connection for hardwired sync and transmit inhibit function. Supports RS-232 (local diagnostics) and RS485 (remote diagnostics). Supports RS-485 network communication to antennas (if supported by antenna). Service Features The controller detaches from its cable access panel to facilitate servicing. Built-in mounting flange enables the controller to mount to a wall or inside a checkout counter. The controller can also rest on a shelf or attach to a ceiling. System status LED on controller displays error codes used for troubleshooting. Six knockouts receive exposed cables or cables in conduit. Knockouts are available for Class 2 wiring from antennas and low voltage devices. To detect a tag: Installation Features Basic Operation and Setup Antenna(s) connected to the controller emit a 58kHz magnetic field close to the tag/label’s natural frequency causing it to vibrate or “ring” at the frequency of the field. When the field is removed, energy in the tag/label dissipates causing an exponential ring down. The controller processes signal inputs picked up by the antennas to determine if they are indicative of a tag/label signal. If the controller detects a tag/label signal, it activates audio-visual indicators on each antenna that picked up the signal and/or activates remote alarm devices, if used. Setup Features Supports various pedestal antennas used to detect tags/labels at exits or in food store checkout aisles. Supports up to four AMS-1100/-1101 unicoil transceiver exit pedestals, or up to four AMS1080 aisle pedestals, each with separate transmit and receive coils. Antennas can be set up as four transceivers, or four transmit/receive pairs, or combinations of both using a laptop computer and ADS 4 service configurator software. Two receivers can be noise canceling coils. Automatic configuration is available for the commonly used system configurations. ADS 4 service configurator software enables the field technician to: Adjust the system Synchronize the controller to other EAS systems using the ac line, or wired synchronization Monitor and adjust for noise interference and use of a 58kHz jammer device Download software application updates Monitor internal temperature of the controller Perform diagnostic tests and read error codes. Antenna coils can be set for phase flipping (default), aiding, or figure-8 operation. Note: Phase flipping is unavailable when noise canceling coils are used. Supports auto synchronization Supports the following alarm devices: Built-in alarm in the antenna (if used) Up to two externally-powered remote alarms Externally-powered Sensormatic alarm management or traffic flow device Up to two relays for devices such as security cameras. AMS-9050 CONTROLLER INSTALLATION AND SERVICE GUIDE 8200-0537-02, REV. B 2 of 16 Device Connections AC IN (120Vac/ 240Vac) System Status LED RS-232 SERVICE (J2) Pin 1 - Rx Pin 2 - Tx Pin 3 - Ground Pin 4 - Ground RELAYS (P54) Pin 1 - Common 1 Pin 2 - NC 1 Pin 3 - NO 1 Pin 4 - ‘X’ (shield) Pin 5 - Common 2 Pin 6 - NC 2 Pin 7 - NO 2 Pin 8 - ‘X’ (shield) RS-485 NETWORK (P8) Pin 1 - Black Pin 2 - Red Pin 3 - X (Shield) RMT ALARM 1 (P64) Pin 1 - Orange Pin 2 - Violet Pin 3 - X (Shield) RMT ALARM 2 (P63) Pin 1 - Orange Pin 2 - Violet Pin 3 - X (Shield) WIRED Tx SYNC (P2) Pin 1 - Black (Tx Burst High) Pin 2 - Red (Tx Burst Low) Pin 3 - Green (Arm High) Pin 4 - White (Arm Low) Pin 5 - 'X' (Shield) AMS-9050 CONTROLLER INSTALLATION AND SERVICE GUIDE Tx A TRANSMIT ANTENNA (P58) Pin 1 - Black (Figure-8 return) Pin 2 - Red (Antenna A2) Pin 3 - Silver (Shield) Pin 4 - Green (Aiding return) Pin 5 - White (Antenna A1) Tx C TRANSMIT ANTENNA (P88) Pin 1 - Black (Figure-8 return) Pin 2 - Red (Antenna C2) Pin 3 - Silver (Shield) Pin 4 - Green (Aiding return) Pin 5 - White (Antenna C1) Tx B TRANSMIT ANTENNA (P59) Pin 1 - Black (Figure-8 return) Pin 2 - Red (Antenna B2) Pin 3 - Silver (Shield) Pin 4 - Green (Aiding return) Pin 5 - White (Antenna B1) Tx D TRANSMIT ANTENNA (P91) Pin 1 - Black (Figure-8 return) Pin 2 - Red (Antenna D2) Pin 3 - Silver (Shield) Pin 4 - Green (Aiding return) Pin 5 - White (Antenna D1) PEDESTAL ALARM C (P93) Pin 1 - White with an 'X' (Shield) Pin 2 - Yellow (Audio 3) Pin 3 - Orange (Alarm 3) Pin 4 - Blue (N/A) Pin 5 - Brown (12V) Pin 6 - Black (PED485_LO) Pin 7 - Red (PED485_HI) Pin 8 - Green (TX_INHIBIT 1) PEDESTAL ALARM D (P100) Pin 1 - White with an 'X' (Shield) Pin 2 - Yellow (Audio 4) Pin 3 - Orange (Alarm 4) Pin 4 - Blue (N/A) Pin 5 - Brown (12V) Pin 6 - Black (PED485_LO) Pin 7 - Red (PED485_HI) Pin 8 - Green (TX_INHIBIT 1) Rx C RECEIVE ANT (P99) Pin 1 - Black (Ant C1) Pin 2 - Red (Ant C1 return) Pin 3 - Green (Ant C2) Pin 4 - Gray or White (Ant C2 return) Pin 5 - Violet / 'X' (Shield) Rx D RECEIVE ANT (P103) Pin 1 - Black (Ant D1) Pin 2 - Red (Ant D1 return) Pin 3 - Green (Ant D2) Pin 4 - Gray or White (Ant D2 return) Pin 5 - Violet / 'X' (Shield) PEDESTAL ALARM A (P92) Pin 1 - White with an 'X' (Shield) Pin 2 - Yellow (Audio 1) Pin 3 - Orange (Alarm 1B) Pin 4 - Blue (Alarm 1A) Pin 5 - Brown (12V) Pin 6 - Black (PED485_LO) Pin 7 - Red (PED485_HI) Pin 8 - Green (TX_INHIBIT 1) PEDESTAL ALARM B (P97) Pin 1 - White with an 'X' (Shield) Pin 2 - Yellow (Audio 2) Pin 3 - Orange (Alarm 2B) Pin 4 - Blue (Alarm 2A) Pin 5 - Brown (12V) Pin 6 - Black (PED485_LO) Pin 7 - Red (PED485_HI) Pin 8 - Green (TX_INHIBIT 1) Rx A RECEIVE ANTENNA (P98) Pin 1 - Black (Ant A1) Pin 2 - Red (Ant A1 return) Pin 3 - Green (Ant A2) Pin 4 - Gray or White (Ant A2 return) Pin 5 - Violet / 'X' (Shield) Rx B RECEIVE ANTENNA (P101) Pin 1 - Black (Ant B1) Pin 2 - Red (Ant B1 return) Pin 3 - Green (Ant B2) Pin 4 - Gray or White (Ant B2 return) Pin 5 - Violet / 'X' (Shield) 8200-0537-02, REV. B 3 of 16 Device connections consist of: Transceiver connectors Antenna alarm/Communication connectors Receiver connectors Relay connectors Remote alarm connectors RS-485 network connector Wired Tx sync connector Wireless AC sync connector RS-232 service connector. Transceiver connectors (P58, P59, P88, P91). These four connectors support Tx/Rx antennas designated A, B, C, and D. The tables below show connections for various antenna configurations. If “auto configuration” is enabled, the system automatically attempts to configure itself based on the number of antennas detected. Only the most commonly used configurations are auto configured. Note: DIP switches S1 and S2 in controller need to be set for antenna operation. See explanation on next page. Table 1. Aisle System Aisle A AISLE SYSTEM MODE RX A None Transceiver TX A Aisle B RX C RX B TX B Aisle C RX D RX C Aisle D TX C RX D TX D Auto Configuration Disabled Disabled Disabled Disabled Disabled Disabled Disabled Disabled Disabled Disabled Ped Rx Ped Tx N/A Ped Rx Ped Tx N/A Ped Rx Ped Tx Ped Rx Ped Tx YES YES Transceiver – Ferrite* Ped Rx Ped Tx Ferrite Ped Rx Ped Tx Ferrite N/A N/A N/A N/A NO Backfield Ferrite Ped Tx N/A Ferrite Ped Tx N/A Ferrite Ped Tx Ferrite Ped Tx NO Zone Detect* Ferrite Ped Tx Ferrite Ferrite Ped Tx Ferrite N/A N/A N/A N/A NO * If Aisle A is in this mode, Aisle C is disabled. If Aisle B is in this mode, Aisle D is disabled. Table 2. Exit System Note: Numbers 1, 2, 3, and 4 under mode column indicate the pedestals used. 1-2_3-4 indicates that 1 and 2 pedestals are in one exit, and 3 and 4 pedestals are in another. 1-2-3-4 indicates all pedestals are in one exit. Note: Disregard receiver settings when using antennas as transceivers. Exit 1 EXIT SYSTEM MODE Exit 2 PED 4 Connections Auto Config.* PED 1 Connections PED 2 Connections PED 3 Connections None Disabled Disabled Disabled Disabled Disabled Disabled Disabled Disabled 1-2_3-4 Dual RX A / Alrm A TX A RX C / Alrm C TX C RX B / Alrm B TX B RX D / Alrm D TX D NO 1-2_3-4 Alternating 1-2-3 Split RX A / Alrm A RX A / Alrm A TX A TX A RX C / Alrm C RX C / Alrm C TX C TX C RX B / Alrm B RX B / Alrm B TX B TX B RX D / Alrm D NA TX D NA NO YES YES NO 1-2-3-4 Quad RX A / Alrm A TX A RX C / Alrm C TX C RX B / Alrm B TX B RX D / Alrm D TX D 1-2_3-4 Backfield RX A / Alrm A TX A RX C / Alrm C TX C RX B / Alrm B TX B RX D / Alrm D TX D NO Single Transceiver RX A / Alrm A TX A NA NA NA NA NA NA YES 1_2_3_4 Single** RX A / Alrm A TX A RX C / Alrm C TX C RX B / Alrm B TX B RX D / Alrm D TX D NO 1-2 Dual 1-2 Dual 3-4 Bfield RX A / Alrm A RX A / Alrm A TX A TX A RX C / Alrm C RX C / Alrm C TX C TX C NA RX B / Alrm B NA TX B NA RX D / Alrm D NA TX D YES NO NO 1-2 Dual 3 Single RX A / Alrm A TX A RX C / Alrm C TX C RX B / Alrm B TX B NA NA 1-2 Bfield 3 Single RX A / Alrm A TX A RX C / Alrm C TX C RX B / Alrm B TX B NA NA NO 1-2 Backfield RX A / Alrm A TX A RX C / Alrm C TX C NA NA NA NA NO 1-2 Alternating RX A / Alrm A TX A RX C / Alrm C TX C NA NA NA NA NO * Only applies to AMS-1100 and AMS-1101 antennas. ** In 1_2_ 3_ 4 Single Mode (where each antenna protects an exit), each antenna alarms independently. AMS-9050 CONTROLLER INSTALLATION AND SERVICE GUIDE 8200-0537-02, REV. B 4 of 16 IMPORTANT! DIP S1 and DIP S2 are located on the circuit board of the controller. When connecting antennas, set switches 1–8 of each DIP according to the number and type of antennas used. Antenna alarm/Communication connectors (P92, P93, P97, P100): Four connectors support the antennas audio/visual alarms, transmitter/ alarms inhibit function, and peripheral RS-485 network communication. Table 1. Rules for using DIP switches Antenna Controller Input DIP S1 DIP S2 1–4 On, rest don’t care Don’t Care TXB 5–8 On, rest don’t care Don’t Care TXC Don’t Care 1–4 On, rest don’t care TXD Don’t Care 5–8 On, rest don’t care AMS-1080 Tx/Rx TXA–D 1–8 Off 1–8 Off Rx Only RXA 1–4 Off, rest don’t care Don’t Care RXB 5–8 Off, rest don’t care Don’t Care RXC Don’t Care 1–4 Off, rest don’t care RXD Don’t Care 5–8 Off, rest don’t care Noise Coil 1 RXC (top coil) Don’t Care 1–2 Off, rest don’t care Noise Coil 2 RXD (top coil) Don’t Care 5–6 Off, rest don’t care AMS1100/1101 Transceiver TXA Note: Transmitter/Alarms inhibit function and peripheral RS-485 network communications are only available in AMS-1101 antennas. Receiver Connectors (P98, P99, P101, P103): Four connectors accept up to four receive antennas. Top coils use the Coil 1 connections; bottom coils use the Coil 2 connections. Noise canceling coils can also share two of these connectors (P99, P103), with each coil using the top coil (Coil 1) connection. If connecting a noise canceling coil and a receive antenna into the same connector, the top and bottom coils of the receive antenna must share the Coil 2 connection (done in the field by the technician switching the antenna wire connections). Thus phase flipping is unavailable when noise canceling coils are used. Antennas/coils connected to receiver inputs are designated A, B, C, and D. These connectors default to receive function with no auto detection. ABOUT NOISE CANCELING COILS: Noise canceling coils, such as a Ranger antenna or the top coil of a pedestal antenna, are used to cancel noise that interferes with detector operation. For example, if using a: 1-2 dual pedestal exit system using two AMS-1101 alarm antennas as transceivers: Set S1 switches 1–4 and S2 switches 1–4 to “on” (switches 5–8 of S1 and S2 can be left either on or off). Also ensure no receive antennas such as noise coils are connected to the controller when using transceivers. Noise canceling coils only connect to the Coil 1 input. To accept a noise canceling coil, the auxiliary input must be in noise canceling mode (set using service configurator software). Save adjustments to default settings if they are to be used on the next power cycle or system reset. Move the noise canceling coil around while monitoring power levels on a laptop computer to find where noise cancellation is best. This is where the coil should be installed. The location for the noise canceling coil must be practical as well as yield satisfactory results. 1-2_3-4 dual pedestal exit system or 1-2-3-4 quad system using four AMS-1101 alarm antennas as transceivers: Set S1 switches 1–8 and S2 switches 1–8 to “on”. Also ensure no receive antennas such as noise coils are connected to the controller when using transceivers. Dual pedestal aisle system using two AMS1080 aisle antennas, one a transmitter, the other a receiver: Set S1 switches 1–8 and S2 switches 1–8 to “off”. Noise coils: If using noise coils, turn off S1 switches 1–2 for RxC and/or S2 switches 5–6 for RxD. AMS-9050 CONTROLLER INSTALLATION AND SERVICE GUIDE 8200-0537-02, REV. B 5 of 16 Relay connectors (P54): The controller has two double-pole, double-throw (DPDT) relays, each configurable using service configurator software. Each relay: Triggers devices such as externally powered remote alarms, time-lapse VCRs, and security cameras; one device per detection zone. Accepts three wires and a shield. Cable shields share one pin on the connector. Remote alarm connectors (P63, P64): This connector can control up to two externallypowered digital remote alarms, such as an AMS-1060. RS-485 network connector (P8): This connector supports RS-485 communication for remote diagnostics. Wired Tx sync connector (P2): This connector is used to wire two or more AMS-9050 controllers together to synchronize them to avoid cross interference. RS-232 service connection: Protected by a cover plate on the controller, the RJ-22 connector receives the cable from a laptop computer that is used to locally setup and diagnose the detection system. AMS-9050 CONTROLLER INSTALLATION AND SERVICE GUIDE 8200-0537-02, REV. B 6 of 16 Installation Features Wired Synchronization The AMS-9050 controller provides the following installation features: If a wired Tx sync device is connected to the controller, the controller automatically uses its signal as the timing reference instead of the ac line. The service configurator indicates that wired sync is active. Auto Synchronization Wired Synchronization Transmitter Current Control Controller Mounting. Transmitter Current Control This function enables you to inhibit the transmitter and/or alarms of the desired pedestal using the Tx/Alarms inhibit switch located in the top of antennas that support this function. Auto Synchronization Auto synchronization occurs during power up or system reset. Auto sync can have different outcomes depending on whether or not nearby EAS transmitters are detected, they are properly aligned to the ac-derived timing of the controller, or too much ambient noise exists. Controller Mounting The controller has a built-in flange used to attach the controller to a wall or ceiling using suitable hardware. No transmitters detected. During initialization, the controller determines if EAS transmitters are nearby. If none are found, transmitter delay is set to zero if this is the initial power on, or set to the value stored in the controller if not the initial power on. Transmitters detected: Transmitters detected and aligned. If transmitters are correctly aligned, the transmitter delay is calculated and stored in the controller for reference. Transmitters detected and not aligned. If transmitters are not aligned, the transmitter delay is set to zero if this is the first power on of the controller, or set according to the value stored the controller if not the initial power on. Ceiling attachment requires plywood be first attached to the ceiling and then the controller attached to the plywood. Structure and mounting hardware must support 25.6kg (56.5 lbs) or four times the weight of the controller assembly. Too much ambient noise. During initialization, the controller locates other nearby EAS transmitters. If ambient noise prevents the controller from locating nearby EAS controllers and if this is the first power on of the controller, transmitter delay is set to zero. If this is not the first power on of the controller, the zero crossing delay stored in the controller is used. Note: The controller stores the zero crossing delay for when the controller could not determine a reliable lock during subsequent power cycles. Instead of using zero for the delay, the controller uses the stored zero crossing delay. AMS-9050 CONTROLLER INSTALLATION AND SERVICE GUIDE 8200-0537-02, REV. B 7 of 16 Internal diagnostics: Service Features The AMS-9050 controller provides the following service features: The service configurator displays the operating current for each antenna. Operating current is 15A peak for all countries. The service configurator displays ambient temperature within the controller. The hardware supports software with a remote command to reset the system. Hardware within the controller protects it from runaway software. “Tag Too Close” function Service configurator software Internal diagnostics LED system status indicator Remote diagnostics via an Ethernet or RS-485 network Transmit/Alarm Inhibit function Detachable cable access panel. LED system status indicator: An LED system status indicator on the controller indicates the following: “Tag Too Close” function: Using the service configurator, you can select the “tag-too-close” function to help prevent false alarms. With this function selected, the red lamp on top of the antenna blinks twice every four seconds for one minute when the system detects one or more stationary tags or labels are too close to it. The lamp goes out when these tags/labels are moved away from the system. Service configurator software: Operating software required: Windows® 95, 98, NT, 2000, or XP. Yellow flashing (performance downgraded; service recommended) Red flashing in a particular sequence (fault detected, call for service) Alert codes are listed on page 13. Remote diagnostics via an Ethernet or RS-485 network: Using a service laptop, service personnel can dial-up and connect to a network of controllers to troubleshoot problems and change controller parameters (see page 14). Service configurator software downloaded to a laptop computer is required to setup and troubleshoot the controller. The service configurator enables you to: Green flashing (system on and okay) The number of red flashes identifies a digit in a two-digit alert code (for example, four flashes is the number four). The start of an alert code is indicated by a long LED interval. Then the first digit of the code occurs, followed by a short delay, followed by the second digit. Tagged items must be kept at least 1.5m (5ft) away from all sides of the antenna. Set antenna configurations Customize detection for each antenna Monitor transmit and noise levels from each antenna Monitor transmit current from each antenna Customize alarm setup Turn off transmitters Monitor temperature inside the controller Download new software features/updates to flash memory Provide a system error report. Transmit/Alarm Inhibit function: This function enables you to inhibit the transmitter and/or alarms of the desired pedestal using the Tx/Alarms inhibit switch located in the top of antennas supporting this function. Detachable cable access panel: By removing six screws from the perimeter of the cable access panel and disconnecting cables, the electronics can be removed for easy servicing or replacement without disturbing cabling. Note: Special tools are not required when installing the controller as long as the antennas are installed in a reasonable noise environment and local transmitters are properly adjusted. Note: If default settings are changed, you do not need to turn the controller off and on to store them. AMS-9050 CONTROLLER INSTALLATION AND SERVICE GUIDE 8200-0537-02, REV. B 8 of 16 AC Requirements Installation Requirements WARNING—RISK OF ELECTRIC SHOCK! During installation, if the antenna must be left unattended, turn off power or cover high voltage components to prevent unauthorized access to hazardous voltages. Verifying Equipment and Unpacking Verify that all equipment has arrived. Ensure the system configuration is correct for the site. Unpack major components in a back room. At the install site, lay out parts in the order used. Do not clutter the aisle or cause a trip hazard. WARNING—RISK OF ELECTRIC SHOCK! The ac power cord could be carrying 120Vac or 240Vac. Installer/Contractor Have electrical work comply with the latest national electrical code, national fire code, and all applicable local codes and ordinances. Coordinate work with other trades to avoid interference. Verify existing site conditions and coordinate with the owner’s representative and appropriate utilities as required. Obtain copies of all related plans, specifications, shop drawings and addenda to schedule and coordinate related work. Thoroughly review the project to ensure that all work meets or exceeds the above requirements. Bring alleged discrepancies to the attention of Sensormatic Electronics. WARNING! Do not install this device where highly combustible or explosive products are stored or used. WARNING! The ac source must be a 2wire type with ground. It also must be a 24-hour, unswitched outlet with less than 0.5Vac between neutral and ground. WARNING! This device is not suitable for an IT power distribution system where impedance exists between neutral and protective earth contacts. CAUTION: When using a power cord, install a socket-outlet near the controller in an easily accessible location. The appliance coupler or plug on the power supply cord are the specified disconnect devices. Mounting Requirements CAUTION: DO NOT share the ac source with neon signs, motors, computers, cash registers, terminals, or data communications equipment. - The controller has a built-in flange used to attach the controller to a wall or ceiling using suitable hardware. Structure and hardware must support 25.6kg (56.4 lbs) or four times the weight of the controller assembly. CAUTION: DO NOT use orange-colored outlets dedicated for computer equipment. - Do not mount controller with its fan facing up. CAUTION: Select the appropriate power cord based on the country of use. AMS-9050 CONTROLLER INSTALLATION AND SERVICE GUIDE 8200-0537-02, REV. B 9 of 16 Mounting the Controller WARNING! Do not mount controller with its fan or cable tray face up. The controller can be mounted as follows: - On a shelf. - On a wall. DO NOT mount the controller with its fan facing up! - To a ceiling. Plywood with a surface larger than the controller is secured to the ceiling studs that hold the drywall. The controller then attaches with suitable hardware to the plywood. Equipment Required Basic setup requires the following equipment: • AMS-9050 controller • Pedestal antennas • Hard tag (non-deactivateable Ultra•Max tag) • Ultra•Max low energy labels. Advanced setup requires the following additional equipment: • Laptop with Windows® 95, 98, NT, 2000, or XP operating software • RS-232 Ultra•Max programming cable • ADS 4 service configurator software. People with Implanted Medical Devices Although this anti-theft system meets standards for interaction with implanted medical devices, place the system in such a way that customers: do not linger near or lean on its antenna(s) while making their purchase are only directly in front of the antenna(s) while exiting the checkout area. AMS-9050 CONTROLLER INSTALLATION AND SERVICE GUIDE 8200-0537-02, REV. B 10 of 16 AC Hookup Controller Installation 1. Choose a power cord for the country of use. Tools required: USA-IEC 320, 18/3, 125V, 10A, 7.5ft. Schuko-IEC 320, 1mm sq., 250V, 10A, 2.5m UK-IEC 320, 1mm sq., 250V, 10A, 2.5m Japan-IEC 320, 2mm sq., 250V, 15A, 2.5m US-Filter, Line, 125V, 6A, Plug-in Australia to IEC 320, 2.5m, 250V, 10A Tape measure Pencil or marker Electric drill Phillips-head screwdriver or bit Hand vacuum or broom 2. Plug in the power cord. The controller automatically senses the voltage (100-120Vac or 200-240Vac). No adjustments are required. Parts required: Install Kit 0352-0203-01 Screw, self-drilling, M4, 8x25, PHP 5899-0031-01 Install Kit 0352-0286-01 Clamp, conduit 6010-0107-01 0351-0547-01 0351-0547-02 0351-0547-03 0351-0547-04 0351-0547-05 0351-0547-07 WARNING—RISK OF ELECTRIC SHOCK! The ac power cord may carry 120Vac or 240Vac. PROCEDURE CAUTION: When using a power cord, a socket-outlet must be installed near the controller and in an easily accessible location. CAUTION: Keep 22.9cm (9in) of free space to the right of the controller for screwdriver access (to facilitate detachment of controller electronics). 1. Detach the top cover from the controller. 2. Remove knockouts closest to the connectors to be used, then reattach the side plate. 3. Set the controller on a shelf, or using suitable anchors and hardware, mount it to a wall (fan facing down) or to a ceiling. WARNING! Both the anchor system and the wall or ceiling must be able to support 25.6kg (56.4 lbs). 4. Run cables through the appropriate knockouts and secure them using cable clamps provided. AMS-9050 CONTROLLER INSTALLATION AND SERVICE GUIDE 8200-0537-02, REV. B 11 of 16 System Setup Verifying Operation 1. Ensure controller power is off. Check that the antenna alarm lamp lights when a tag/label is passed through the checkout aisle, or if the system is covering adjacent aisles, that the lamp lights only in the aisle the tag/label was in. 2. Connect antenna cables to the controller according to how the antennas are intended to perform. Refer to diagrams and tables on pages 3 and 4 of this guide. See examples of pedestal installations in the antenna installation guide. If the pick rate is acceptable, installation is complete. Reattach the top cover. 3. Set DIP switches S1 and S2 in the controller for the pedestal type, number of pedestals, and the antenna configuration used (see page 5). 4. Turn on the laptop computer and launch the ADS 4 service configurator. Note: For instructions on how to use configurator settings, click Help on the configurator. IMPORTANT! Ensure the controller power is off. Never restart or boot up a computer connected to an active controller. Doing so disables the mouse function on the computer. 5. Turn on the controller and connect the laptop computer to the service port. 6. Using the “Setup” page on the configurator: a. Check that antenna selections match antennas physically installed. If not, check antenna connections to the controller. b. Setup parameters for lamps, audio, relays, and remote alarms. 7. Using the “Tx Configuration” page, set Tx current for each antenna and enable/disable transmitters, if necessary. 8. Pass an active security tag by each antenna to verify antenna performance. Refer to Help if monitoring or adjustments are necessary. AMS-9050 CONTROLLER INSTALLATION AND SERVICE GUIDE 8200-0537-02, REV. B 12 of 16 Alert Codes Troubleshooting Note: Should the electronics require servicing or replacement, detach the electronics from the cable access panel as follows: 1. Loosen the four top screws and detach the cover from the controller. 2. Unplug all cable connectors and the ac power cord. 3. Remove six screws securing the cable access panel to the controller. 4. On the left side of the controller, loosen the two screws holding the controller to the wall. 5. Lift the electronics enclosure up and off the wall. System Status Alert Codes The System Status LED on the controller displays system status alert codes. When an alert code occurs, the LED changes color and pattern. Red is for serious alerts while yellow is for those less serious. a. The number of red flashes identifies a digit in a two-digit alert code (for example, four flashes is the number four). The start of an alert code is indicated by a long LED interval. Then the first digit of a two-digit error code occurs, followed by a short delay, followed by the second digit. b. See the table opposite for the significance of the alert code. Most alert codes are automatically resolved. c. Some codes can only be accessed using the service configurator. They are not displayed by the Status LED. d. Alert codes are lost when the controller is reset. Code storage has a time stamp in days, hours, minutes, seconds, milliseconds/ ticks of when the system alert occurred. Alert Code Significance 11 12 13 14 15 16 17 18 21 22 23 24 25 26 27 28 29 39 41 42 43 44 45 46 49 51 52 53 54 56 57 58 61 62 63 64 71 Return controller Return controller Return controller Return controller Return controller Return controller N/A Return controller Recoverable Recoverable Recoverable Recoverable Recoverable Recoverable Recoverable Recoverable Recoverable Recoverable Return controller Recoverable Recoverable Recoverable Return controller Recoverable Return controller Recoverable Recoverable Recoverable Recoverable Recoverable Recoverable Recoverable Recoverable Recoverable Recoverable Recoverable Recoverable Illegal Instruction Unimplemented Interrupt NVM Write Failed Invalid Device Sequence Table Error Out of Memory Undecided: No Split Watchdog: Task Reset AntA S/W Current Fault AntB S/W Current Fault AntC S/W Current Fault AntD S/W Current Fault H/W Current Fault AntA Current Sense Fault AntB Current Sense Fault AntC Current Sense Fault AntD Current Sense Fault Sequence Table Mismatch Missing Zero Crossing Wired Sync: Missing Signal Temperature Fault S/W Temperature Fault PWM Fault Fan Fault Realtime Error Autosetup Owner Timeout Autosetup Release W/O Lock Autosetup Buffer Overrun Autosetup Mailbox Full Notch Select Timeout Window Select Timeout Autosetup Illegal Owner Detector Overrun Alarm Mailbox Full Host Comm Mailbox Full Host Comm Mailbox Full Host Comm Mailbox Full The following critical faults are backed with hardware support and provide the necessary action when encountered. Current fault 1 per channel Temperature fault Primary current fault Secondary current fault Last resort current fault to maintain Class 2 wiring requirements. Alert codes repeat until the condition is resolved or a timer resets the system. AMS-9050 CONTROLLER INSTALLATION AND SERVICE GUIDE 8200-0537-02, REV. B 13 of 16 Local Diagnostics Remote Diagnostics The AMS-9050 controller enables you to troubleshoot and change controller parameters using your laptop computer and the ADS 4 service configurator. The AMS-9050 controller enables you to use an RS-485 network to troubleshoot and change controller parameters from a remote site. To connect to the network, connect the laptop, modem and accessories as shown below. The cables connect to the RS-485 connector inside the controller using a T adapter. The following hardware is required: • • • Laptop computer Service cable with a male RJ-10/22 phone connector on one end and a male RJ-11/12 connector on the other DB-9-to-RJ-11/12 connector. Laptop How to Connect Cables 1. Connect the DB-9-to-RJ-11/12 connector to the DB-9 serial port on your laptop computer. Only pins 2, 3, and 5 are used. Modem 2. Connect the RJ-11/12 connector of the service cable to the DB-9 connector and the RJ-10/22 connector on its other end to the RS-232 port (RJ-10/22) on the controller. DB-25 male to DB-9 male adapter DB-9 Null modem adapter RS-232/RS-485 converter RJ-10/22 to RS-232 port on controller AMS-9050 CONTROLLER INSTALLATION AND SERVICE GUIDE RJ-11/12 Controller RS-485 port (inside controller) 8200-0537-02, REV. B 14 of 16 Fuse Replacement Specifications The controller has two 2.5A, 250V slow-blow fuses in the IE320 ac receptacle. Electrical POWER SUPPLY Primary input ............................ 100-120Vac or 200-240Vac @ 50–60Hz Fuses (2) Primary power fuse .................. 2.5A, 250V, slo-blow, hi-breaking Current draw (120V)................. <1.5Arms Current draw (240V)................. <1Arms Input power (120V)................... <130W Input power (240V)................... <123W 1. Pry the rectangular cover plate from the ac receptacle using a small slotted screwdriver. Two spring-loaded fuses should pop out. TRANSMITTER 2. Replace the blown fuse (or fuses) with 2.5A, 250V slow-blow fuses (P/N 5111-0028-08). Transmit current maximum ...... 15A peak Operating frequency................. 58kHz (±200Hz) Transmit burst duration ............ 1.6ms Burst Repetition Rate: Based on 50Hz ac.................... 75Hz or 37.5Hz Based on 60Hz ac.................... 90Hz or 45Hz RECEIVER Center frequency...................... 58kHz Environmental Ambient temperature................ 0°C to 50°C (32°F to 122°F) Relative humidity...................... 0 to 90% non-condensing Mechanical Length ...................................... 44.6cm (17.6in) Width........................................ 33.5cm (13.2in) Height....................................... 9.2cm (3.6in) Weight...................................... 6.4kg (14.1 lbs) AMS-9050 CONTROLLER INSTALLATION AND SERVICE GUIDE 8200-0537-02, REV. B 15 of 16 Other Declarations Declarations WARRANTY DISCLAIMER: Sensormatic Electronics Corporation makes no representation or warranty with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose. Further, Sensormatic Electronics Corporation reserves the right to revise this publication and make changes from time to time in the content hereof without obligation of Sensormatic Electronics Corporation to notify any person of such revision or changes. TYPE: AMS-9050 Regulatory Compliance EMC...............................47 CFR, Part 15 EN 61000-3-2 EN 61000-3-3 ETSI EN 300 330-2 ETSI EN 301 489-3 ETSI EN 301 489-1 RSS-310 Safety ............................UL 60950-1 CSA C22.2 No 60950-1 EN 60950-1 FCC COMPLIANCE: This equipment complies with Part 15 of the FCC rules for intentional radiators and Class A digital devices when installed and used in accordance with the instruction manual. Following these rules provides reasonable protection against harmful interference from equipment operated in a commercial area. This equipment should not be installed in a residential area as it can radiate radio frequency energy that could interfere with radio communications, a situation the user would have to fix at their own expense. EQUIPMENT MODIFICATION CAUTION: Equipment changes or modifications not expressly approved by Sensormatic Electronics Corporation, the party responsible for FCC compliance, could void the user's authority to operate the equipment and could create a hazardous condition. AMS-9050 CONTROLLER INSTALLATION AND SERVICE GUIDE LIMITED RIGHTS NOTICE: For units of the Department of Defense, all documentation and manuals were developed at private expense and no part of it was developed using Government Funds. The restrictions governing the use and disclosure of technical data marked with this legend are set forth in the definition of “limited rights” in paragraph (a) (15) of the clause of DFARS 252.227.7013. Unpublished - rights reserved under the Copyright Laws of the United States. TRADEMARK NOTICE: Sensormatic is a registered trademark of Sensormatic Electronics Corporation. Other product names mentioned herein may be trademarks or registered trademarks of Sensormatic or other companies. No part of this guide may be reproduced in any form without written permission from Sensormatic Electronics Corporation. MDR 1/2006 8200-0537-02, REV. B 16 of 16
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