UNION COMMUNITY AC-2000 Access controller User Manual VIRDI Safe 100 200 Manual

UNION COMMUNITY Access controller VIRDI Safe 100 200 Manual

Users Manual

Copyright 2000 By Union Community Co., LTD.   AC-2000 .USER GUIDE  Version Eng-1.00
AC-2000 User Guide                                                                      2 UNIONCOMMUNITY Co., Ltd. / 12F, Daemyung Valeon, 127, Beobwon-ro, Songpa-gu, Seoul, 05836, Republic of Korea Tel : 02-6488-3000 , Fax : 02-6488-3099, E-Mail :sales@unioncomm.co.kr http://www.unioncomm.co.kr   <Revison History>    Version Date Description Firmware Version 1.00 2016-12-06 -Initial Release 10.61.00-000.02
AC-2000 User Guide                                                                      3 UNIONCOMMUNITY Co., Ltd. / 12F, Daemyung Valeon, 127, Beobwon-ro, Songpa-gu, Seoul, 05836, Republic of Korea Tel : 02-6488-3000 , Fax : 02-6488-3099, E-Mail :sales@unioncomm.co.kr http://www.unioncomm.co.kr <Glossaries>   Admin (Administrator) - The administrator can access to the terminal menu mode. He/she has the authority to add/modify/delete  terminal  users  and  to  change  the  operating  environment  by changing settings. - If  there  is  no  registered  administrator  in  the  terminal,  anybody  can  access  to  the terminal  menu  and  change  settings.  It  is  recommended  that  more  than  one administrator will be necessarily registered in the terminal. - The  administrator  has  the  authority  to  change  critical  environmental  settings  of  the fingerprint reader. So, special attention is required to its registration and operation.   1:1 Authentication (1 to 1 Verification) - The user fingerprint is verified after entering User ID or Card. - Only User ID or the user fingerprint registered to the card is compared. This is called 1:1 Authentication.   1:N Authentication (1 to N Identification)   - The user is identified only by the fingerprint. - The  same  fingerprint  as  the  input  fingerprint  is  identified  among  the  registered fingerprints without User ID or Card entered. This is called One-to-N Identification.   Authentication Level - As  a  level  used  for  fingerprint  authentication,  it  is  displayed  in  Step  1  to  9. Authentication  cannot  be  allowed  before  the  degree  of  match  between  two fingerprints is higher than the set authorization level. - The  higher  authentication  level  may  ensure  the  higher  security.  But  it  requires  the relatively high concordance rate. So it high likely to deny authentication when trying to authenticate. - 1:1 Level: Authentication level used for 1:1 authentication - 1:N Level: Authentication level used for 1:N authentication   Authentication Method - This refers to various types of authentication methods composed of each combination of FP(Fingerprint) and RF(Card) and so forth. Ex) Card or FP: Authenticated by either card or fingerprint
AC-2000 User Guide                                                                      4 UNIONCOMMUNITY Co., Ltd. / 12F, Daemyung Valeon, 127, Beobwon-ro, Songpa-gu, Seoul, 05836, Republic of Korea Tel : 02-6488-3000 , Fax : 02-6488-3099, E-Mail :sales@unioncomm.co.kr http://www.unioncomm.co.kr  Table of Contents <Revison History> .................................................................................................... 2 <Glossaries> ............................................................................................................. 3 Table of Contents .................................................................................................... 4 1. Before Getting Started ......................................................................................... 5 1.1. Safety Notes ................................................................................................. 5 1.2. Product Details ............................................................................................ 6 1.3. LED signals displayed during operation ................................................... 6 1.4. Buzzer guide announced during operation ............................................... 7 1.5. How to register and enter correct fingerprint ........................................... 7 2. Product Description ............................................................................................. 9 2.1. Product Features ......................................................................................... 9 2.2. Configuration Diagram.............................................................................. 11 2.2.1. Standalone Use (Access) ................................................................... 11 2.2.2. Connecting the PC server (Access, T&A, Food Service Control) ....... 11 2.3. Product Specification ................................................................................ 12 3. Environment Setting .......................................................................................... 13 3.1. Checkpoints before environment setting ................................................ 13 3.1.1. Run UNIS-B Plus (Mobile App) ........................................................... 13 3.1.2. Add Terminal ....................................................................................... 14 3.1.3. Administrator Menu Entry ................................................................... 15 3.2. User Management ..................................................................................... 16 3.2.1. Add User............................................................................................. 16 3.2.2. Delete User ........................................................................................ 16 3.2.3. Modify User ........................................................................................ 17 3.3. Terminal Configuration ............................................................................. 18 3.3.1. Settings via UNIS-B Plus .................................................................... 18 3.3.2. Terminal IP settings via Terminal Finder ............................................. 20 4. How to use the terminal ..................................................................................... 23 4.1. Authentication ........................................................................................... 23 4.1.1. Fingerprint authentication ................................................................... 23 4.1.2. Card authentication ............................................................................ 23 4.1.3. Multi authentication ............................................................................ 23 5. Problem solution ................................................................................................ 24 5.1. When Fingerprint Authentication has failed or pended ......................... 24 5.2. When fingerprint input fails ...................................................................... 24 5.3. When the network connection fails ......................................................... 24 5.4. Successful Authentication but access denied ........................................ 24
AC-2000 User Guide                                                                      5 UNIONCOMMUNITY Co., Ltd. / 12F, Daemyung Valeon, 127, Beobwon-ro, Songpa-gu, Seoul, 05836, Republic of Korea Tel : 02-6488-3000 , Fax : 02-6488-3099, E-Mail :sales@unioncomm.co.kr http://www.unioncomm.co.kr 1. Before Getting Started  1.1. Safety Notes   Warning Do not operate the terminal with wet hands, and pay attention not to let any liquid such as water enter inside the terminal. →  Otherwise, malfunction or electric shock may be caused.  Keep the terminal away from inflammables. →  Otherwise, it may cause a fire.   Do not disassemble, repair or remodel the terminal at your disposal. →  Otherwise, it may cause malfunction, electric shock, or a fire.  Do not allow children to touch the terminal carelessly. →  Otherwise, it may cause safety accidents of children or malfunction.  - Non-compliance of safety notes may cause death or serious injury for users.   Cautions Do not install the terminal in a place exposed to direct sunlight. →  Otherwise, it may cause malfunction, deformation and discoloration.  Do not install the terminal in humid or dusty places. →  Otherwise, it may cause malfunction.  Do not clean this terminal by sprinkling water, nor wipe it with benzene, thinner, and alcohol. →  Otherwise, it may cause electric shock or a fire.  Keep the terminal away from magnets. →  Otherwise, it may cause failure and malfunction.  Keep the fingerprint input section clean. →  Otherwise, the fingerprint cannot be recognized correctly.  Do not spray insecticides or inflammables on the terminal. →  Otherwise, it may cause deformation and discoloration.  Keep the terminal away from shock or sharp objects. →  Otherwise, it may damage the terminal and result in malfunction.  Do not install the terminal in a place where there is a severe change in temperature. →  Otherwise, it may cause malfunction.  - Non-compliance of safety notes may cause personal injury or property damage for users.  ※  We  are  not  responsible  for  any  accidents  and  damage  that  may  arise  from  non-compliance of the information in this manual.
AC-2000 User Guide                                                                      6 UNIONCOMMUNITY Co., Ltd. / 12F, Daemyung Valeon, 127, Beobwon-ro, Songpa-gu, Seoul, 05836, Republic of Korea Tel : 02-6488-3000 , Fax : 02-6488-3099, E-Mail :sales@unioncomm.co.kr http://www.unioncomm.co.kr  1.2. Product Details                                  1.3. LED signals displayed during operation  Blue Power Blue On: Normal Flickering: Under Bluetooth communication Green Door Green On: Door Open Off: Door Close Red Alarm Red Off: Normal Flickering: Case Open or Pending register the Mobile Admin App     ※  The LED may light on simultaneously in some cases. (Ex. Red and Blue flicker)Status LED FP Sensor Card Input
AC-2000 User Guide                                                                      7 UNIONCOMMUNITY Co., Ltd. / 12F, Daemyung Valeon, 127, Beobwon-ro, Songpa-gu, Seoul, 05836, Republic of Korea Tel : 02-6488-3000 , Fax : 02-6488-3099, E-Mail :sales@unioncomm.co.kr http://www.unioncomm.co.kr  1.4. Buzzer guide announced during operation  Ppik When button or card is operated - If the button is pressed or if the terminal reads the card - If your finger may be released because your fingerprint has been successfully entered Ppibik When failure If authentication fails or the user’s input is wrong   Ppiririk When success   If authentication is successful or if the current user finishes settings   1.5. How to register and enter correct fingerprint   Correct fingerprint input method  Enter your fingerprint as if you take a thumbprint by using your forefinger if possible.   The fingerprint cannot be correctly registered and entered only by your fingertips.   The center of the fingerprint should be touched with the fingerprint input section.        Enter the fingerprint of your forefinger if possible.  When using your forefinger, you can enter your fingerprint correctly and safely.   Make sure that the fingerprint is unclear or wounded. Too dry, wet, blurry or wounded fingerprints are difficult to recognize. In this case, the fingerprint of another finger should be registered.
AC-2000 User Guide                                                                      8 UNIONCOMMUNITY Co., Ltd. / 12F, Daemyung Valeon, 127, Beobwon-ro, Songpa-gu, Seoul, 05836, Republic of Korea Tel : 02-6488-3000 , Fax : 02-6488-3099, E-Mail :sales@unioncomm.co.kr http://www.unioncomm.co.kr   Precautions subject to your fingerprint status  The availability of the fingerprint may vary depending on your fingerprint status.     This product consists of a fingerprint recognition system and cannot recognize the  damaged  or  unclear  fingerprints.  They  should  be  registered  using  a password.   If  your  hands  are  dry,  you  can  blow  your  breath  on  the  system  to operate it more smoothly.   For children, too small or unclear fingerprints may be difficult or impossible to use. They need to register a new fingerprint every six months.   For seniors, the fingerprint with too many lines may not be registered.   It is recommended that you will register more than two fingerprints if possible.   In  order  to  increase  the  fingerprint  authentication  rate,  it  is  recommended  to use six of the ten fingers as illustrated above. (Both thumbs, forefingers, middle fingers)
AC-2000 User Guide                                                                      9 UNIONCOMMUNITY Co., Ltd. / 12F, Daemyung Valeon, 127, Beobwon-ro, Songpa-gu, Seoul, 05836, Republic of Korea Tel : 02-6488-3000 , Fax : 02-6488-3099, E-Mail :sales@unioncomm.co.kr http://www.unioncomm.co.kr  2. Product Description  2.1. Product Features   Access control system using the network (LAN) - The fingerprint reader communicates with the authentication server using a UTP cable  and  TCP/IP  protocol.  This  terminal  can  be  applied  to  the  existing  LAN network  and has  easy  expandability. It  ensures a  fast  speed by  10/100  Mbps Auto Detect and facilitates management and monitoring via the network.     Convenient Auto Sensing function - The  authentication  function  can  be  simply  operated  by  entering  the  fingerprint without separate keys entered.   Easy to verify your ID via fingerprint - The  use  of  the  fingerprint  recognition  technology  (Biometrics)  can  prevent forgetting your password, losing your card or key, or avoid the risk of their theft. The use of personal fingerprints enhances the security of authentication.     Diverse and flexible access control function   - Easy to use it without the risk of rental, counterfeit and loss of your key or card.   - Provide  the  complete  access  control  function  by  granting  access  authority according to user groups. - Provide the flexibility of access control by allowing the access time restrictedly. - Economical maintenance and development costs compared to other access control devices. - Remove the inconvenience that visitors are registered in the management office and then separate cards are issued.   Diverse utilization for operating systems such as security, access, T&A, and food service - Various  operating  methods  can  be  supported  depending  on  how  the  terminal menu is set.   Large processing capacity of server - When  the  information  is managed  using  the server, it  can  be  processed  almost infinitely.     Mobile interlocking function - By using mobile Bluetooth, the terminal can be set to Admin App (UNIS-B Plus). - By using mobile Bluetooth, the user can be authenticated to User App (imkey).
AC-2000 User Guide                                                                      10 UNIONCOMMUNITY Co., Ltd. / 12F, Daemyung Valeon, 127, Beobwon-ro, Songpa-gu, Seoul, 05836, Republic of Korea Tel : 02-6488-3000 , Fax : 02-6488-3099, E-Mail :sales@unioncomm.co.kr http://www.unioncomm.co.kr   Various registration and authentication methods There are a total of four registration and authentication methods for general users. Before registering users or administrators, you should determine how to register and authenticate.    FP Fingerprint Registration Fingerprint Authentication Card   Card Registration Card Authentication   M.Key Mobile Key Registration Mobile Key Authentication Card or FP Card or Fingerprint Registration Card or Fingerprint Authentication Card and FP Card and Fingerprint Registration Card Authentication and then Fingerprint Authentication
AC-2000 User Guide                                                                      11 UNIONCOMMUNITY Co., Ltd. / 12F, Daemyung Valeon, 127, Beobwon-ro, Songpa-gu, Seoul, 05836, Republic of Korea Tel : 02-6488-3000 , Fax : 02-6488-3099, E-Mail :sales@unioncomm.co.kr http://www.unioncomm.co.kr  2.2. Configuration Diagram  2.2.1. Standalone Use (Access)             2.2.2. Connecting the PC server (Access, T&A, Food Service Control)                   DC12V Adapter Electrical Lock (Lock+, Lock-, Monitor) TCP/IP  Food Service Control Program   Attendance Control Program    Internet / WAN / LAN TCP/IP  Fingerprint Authentication Server (Static IP) UDB Sever Database (MDB or MSSQL)  TCP/IP Remote Administrator Program (User and Terminal Setting Management) TCP/IP TCP/IP TCP/IP
AC-2000 User Guide 12 UNIONCOMMUNITY Co., Ltd. / 12F, Daemyung Valeon, 127, Beobwon-ro, Songpa-gu, Seoul, 05836, Republic of Korea Tel : 02-6488-3000 , Fax : 02-6488-3099, E-Mail :sales@unioncomm.co.kr http://www.unioncomm.co.kr 2.3. Product Specification ITEM SPEC REMARK CPU 32Bit RISC CPU(400MHz) MEMORY 64M DDR2 RAM 32M NOR FLASH 1,500 User 1,500 Finger 100,000 Log Fingerprint Sensor Optical Authentication Speed Less than 1 second Scan Area / Resolution 14.8 * 17.9mm / 500 DPI FRR / FAR 0.1% / 0.0001% Communication Port TCP/IP Authentication Server Communication Bluetooth Mobile Interlocking RS-485 External Device Communication Wiegand In/Out Card Reader or External Device Communication Temperature / Humidity -20 ~ 60 / Lower than 90% RH SIZE 58mm(W) * 191mm(H) * 62mm(D) AC / DC Adapter INPUT : Universal AC 100 ~ 250V OUTPUT: DC 12V (Option : DC 24V) UL, CSA, CE Approved Card Reader Smart Card Reader 14443A type,128.9 kHz RF
AC-2000 User Guide 13 UNIONCOMMUNITY Co., Ltd. / 12F, Daemyung Valeon, 127, Beobwon-ro, Songpa-gu, Seoul, 05836, Republic of Korea Tel : 02-6488-3000 , Fax : 02-6488-3099, E-Mail :sales@unioncomm.co.kr http://www.unioncomm.co.kr 3. Environment Setting3.1. Checkpoints before environment setting 3.1.1. Run UNIS-B Plus (Mobile App) Visit the App store on your Smartphone and install the Mobile App ‘UNIS-B Plus’. And click on the UNIS-B Plus icon installed to run program.   After initializing for more than 2 seconds, the intro menu screen will automatically be displayed.
AC-2000 User Guide                                                                      14 UNIONCOMMUNITY Co., Ltd. / 12F, Daemyung Valeon, 127, Beobwon-ro, Songpa-gu, Seoul, 05836, Republic of Korea Tel : 02-6488-3000 , Fax : 02-6488-3099, E-Mail :sales@unioncomm.co.kr http://www.unioncomm.co.kr  3.1.2. Add Terminal  When selecting [Add] in the upper right corner of [Terminal List], the Terminal Select screen will be displayed.                                     Select the Terminal you want to register then     go to the Terminal Search screen to find out     the Terminal Registration Guide.  When you opened the Temper Switch on the   back of device, place your finger on the   fingerprint input window and wait for about 5    seconds   to operate and register the Terminal.
AC-2000 User Guide                                                                      15 UNIONCOMMUNITY Co., Ltd. / 12F, Daemyung Valeon, 127, Beobwon-ro, Songpa-gu, Seoul, 05836, Republic of Korea Tel : 02-6488-3000 , Fax : 02-6488-3099, E-Mail :sales@unioncomm.co.kr http://www.unioncomm.co.kr  3.1.3. Administrator Menu Entry  When  pressing  the  [View]  button  on  the  screen  [Terminal  List],  and  the  following screen will appear to ask the User ID and Password.         Even if there is no registered administrator in the terminal, user can access device without input ID and Password.  If there is registered administrator in the terminal, user can access device by attempting authentication methods pre-defined.       If there is any user ID input, the 1:1 authentication is performed, but 1:N authentication is performed if the user ID is not registered.    After successful authentication, the screen will go to the User Management Menu.
AC-2000 User Guide                                                                      16 UNIONCOMMUNITY Co., Ltd. / 12F, Daemyung Valeon, 127, Beobwon-ro, Songpa-gu, Seoul, 05836, Republic of Korea Tel : 02-6488-3000 , Fax : 02-6488-3099, E-Mail :sales@unioncomm.co.kr http://www.unioncomm.co.kr  3.2. User Management  3.2.1. Add User  When pressing the [Add] button on the main screen [User Management], and the following screen will appear.  Enter the user information to register on [Add User] screen.  When you complete input the user information, select [Save] button in the upper right corner.          If the user information is normally entered, the terminal will be ready for card or fingerprint input.  When the set authentication method is completed, it returns to [User Management] screen.          3.2.2. Delete User    When  pressing  the  [Edit]  button  on  the  main  screen  [User  Management],  the   following screen will appear.  Select  the  ID  of  the  user  you  want  to  delete  from  the registered users of the terminal and press [Delete] button or if you want to delete all the information registered, press [Delete All] button.   (If the Mode is set to  ‘Network’, the [Delete All] button will be deactivated.)
AC-2000 User Guide                                                                      17 UNIONCOMMUNITY Co., Ltd. / 12F, Daemyung Valeon, 127, Beobwon-ro, Songpa-gu, Seoul, 05836, Republic of Korea Tel : 02-6488-3000 , Fax : 02-6488-3099, E-Mail :sales@unioncomm.co.kr http://www.unioncomm.co.kr 3.2.3. Modify User  Select the user you want to modify on [User Management] screen, and the screen goes to the User Detail.  After  changing  the  user  information  except  for  ID,  press [Save] button on the screen to save the changes, and also the  screen  may  show  the  waiting  status  for  the  additional authentication when it is required.        When the modification is completed, the screen returns to [User Management] screen.
AC-2000 User Guide                                                                      18 UNIONCOMMUNITY Co., Ltd. / 12F, Daemyung Valeon, 127, Beobwon-ro, Songpa-gu, Seoul, 05836, Republic of Korea Tel : 02-6488-3000 , Fax : 02-6488-3099, E-Mail :sales@unioncomm.co.kr http://www.unioncomm.co.kr 3.3. Terminal Configuration  3.3.1. Settings via UNIS-B Plus When pressing [Setting] button in the lower right corner of screen, the following screen will appear.      To modify the existing Terminal setting, press [Edit] button in the upper-right corner of   screen to enter the edit mode. When the modification of terminal setting is completed,   press the [Save] button to save changed values and return to the main screen.  ▶ Buzzer volume Set the buzzer sound volume of the terminal.  ▶ Lock Controller 485 controllers can be selected. If you select MCP040, MCP040 will perform authentication, lock control, and   log processing.  ▶ Card Format If set to Hexa, hexadecimal is displayed. When set to Decimal, it is displayed in decimal.   If you select [4. Format 5] with the installed RF (low frequency) card reader, the   authenticity of the EM card is displayed in decimal notation.  ▶ 1: N Level Set the verification level from 5 to 9 when 1: N authentication is in progress.  ▶ 1: 1 Level Set the verification level from 1 to 9 when 1: N authentication is in progress.
AC-2000 User Guide                                                                      19 UNIONCOMMUNITY Co., Ltd. / 12F, Daemyung Valeon, 127, Beobwon-ro, Songpa-gu, Seoul, 05836, Republic of Korea Tel : 02-6488-3000 , Fax : 02-6488-3099, E-Mail :sales@unioncomm.co.kr http://www.unioncomm.co.kr ▶ DHCP Use Set whether to use static IP.  ▶ Terminal IP Set the terminal IP.  ▶ Server IP Set the server IP when used in conjunction with a UNIS server.  ▶ Subnet mask Set the subnet mask value of the terminal.  ▶ Gateway Set the gateway value of the terminal.  ▶ Port Number Set the port of the UNIS server. (Default: 9870)  ▶ Firmware version The device's firmware version and BLE firmware version are displayed.  ▶ Time synchronization Set the time of the terminal and the time of the cellphone to match.  ▶ Initialize setting Initialize all data except logs and user information.  ▶ Factory reset Reset the setting of the terminal.  ※ After  saving  the  setting,  the  terminal  will  be  rebooted,  so  it  is  recommended  to connect with 30 ~ 60 seconds interval.
AC-2000 User Guide                                                                      20 UNIONCOMMUNITY Co., Ltd. / 12F, Daemyung Valeon, 127, Beobwon-ro, Songpa-gu, Seoul, 05836, Republic of Korea Tel : 02-6488-3000 , Fax : 02-6488-3099, E-Mail :sales@unioncomm.co.kr http://www.unioncomm.co.kr  3.3.2. Terminal IP settings via Terminal Finder  Before connecting AC2000 to UNIS server program, you may want to change it to another IP  or  other  terminal  ID.  In  this  case,  you  need  a  separate  program.  The  location  is Program Files -> UNIS -> Patch folder and it is called Terminal Finder Program. With this  program, you  can search  all the  buddy devices  in  the same network and  change the network settings (Terminal IP, Server IP, and Terminal ID etc.)  1) Add terminal ID of AC2000 from [Terminal Management] -> [Add Terminal] in UNIS and click [Add] button 2) Connect AC2000 to the network by using standard UTP cable. 3) Open the Terminal Finder program.   4) Click [Search] button - A list of all buddy devices on the network is displayed.
AC-2000 User Guide                                                                      21 UNIONCOMMUNITY Co., Ltd. / 12F, Daemyung Valeon, 127, Beobwon-ro, Songpa-gu, Seoul, 05836, Republic of Korea Tel : 02-6488-3000 , Fax : 02-6488-3099, E-Mail :sales@unioncomm.co.kr http://www.unioncomm.co.kr 5) Select the device to change the setting. It is highlighted and the current setting value is displayed.
AC-2000 User Guide                                                                      22 UNIONCOMMUNITY Co., Ltd. / 12F, Daemyung Valeon, 127, Beobwon-ro, Songpa-gu, Seoul, 05836, Republic of Korea Tel : 02-6488-3000 , Fax : 02-6488-3099, E-Mail :sales@unioncomm.co.kr http://www.unioncomm.co.kr 6) Modify the network value    7)  To  enhance security, you can  change  the password before clicking the [Apply] button. The default password is 0842650. This password can be changed. You can also use the lock option if you do not want to change the network settings again by the UDP search method. If Warning and lock options are set, it may not be possible to configure by using Terminal Finder program.  8) Click [Apply] button and ‘configuration settings success’ will be displayed at the bottom of the screen.
AC-2000 User Guide                                                                      23 UNIONCOMMUNITY Co., Ltd. / 12F, Daemyung Valeon, 127, Beobwon-ro, Songpa-gu, Seoul, 05836, Republic of Korea Tel : 02-6488-3000 , Fax : 02-6488-3099, E-Mail :sales@unioncomm.co.kr http://www.unioncomm.co.kr  4. How to use the terminal  4.1. Authentication  4.1.1. Fingerprint authentication      When  you  place  a  fingerprint  on  the  fingerprint  sensor,  the  sensor  lights  up  and  the   fingerprint is input. Do not remove your finger until the fingerprint sensor is completely   turned off.  4.1.2. Card authentication      Place the card on the card input of the terminal.  4.1.3. Multi authentication  Authentication method for users who need to authenticate two or more authentication methods together, such as card & fingerprint authentication, proceeds with the remaining authentication if the entered authentication method is successful.
AC-2000 User Guide                                                                      24 UNIONCOMMUNITY Co., Ltd. / 12F, Daemyung Valeon, 127, Beobwon-ro, Songpa-gu, Seoul, 05836, Republic of Korea Tel : 02-6488-3000 , Fax : 02-6488-3099, E-Mail :sales@unioncomm.co.kr http://www.unioncomm.co.kr  5. Problem solution  5.1. When Fingerprint Authentication has failed or pended  ▶  If the terminal operates 1: N (server) authentication in network mode and the server      is used for business or personal use, the recognition rate and authentication time may        take a long time due to the server load. Please build a private server.  ▶  Check your fingers or sensor for scratches or foreign objects, and wipe them off any        foreign objects. If the scar is large, re-register another fingerprint through the      administrator.  ▶  If the fingerprint status is not good, please lower the personal security level in      the user information and try 1: 1 authentication.  5.2. When fingerprint input fails    If the fingerprint is very dry or wet, it may not be input properly.   If it is damp, wipe it with a dry towel. If it is dry, please blow your fingers or put oil on it   and try again.  5.3. When the network connection fails   ▶  Check whether the terminal is registered in the terminal management item in the     information management menu of the UNIS program.  ▶  In the case of unregistered terminal, check your device settings on  Terminal Finder   program. - Server IP with UNIS program installed.    - Make sure if the device ID is set correctly.  - If DHCP is not used, check the relevant information.  5.4. Successful Authentication but access denied    Make sure if the time zone is not the time limit for access.
AC-2000 User Guide                                                                      25 UNIONCOMMUNITY Co., Ltd. / 12F, Daemyung Valeon, 127, Beobwon-ro, Songpa-gu, Seoul, 05836, Republic of Korea Tel : 02-6488-3000 , Fax : 02-6488-3099, E-Mail :sales@unioncomm.co.kr http://www.unioncomm.co.kr FCC Information    This  device  complies  with  part  15  of  the  FCC  Results.  Operation  is  subject  to  the following two conditions :   (1) This Device may not cause harmful interface, and     (2) This device must accept any interference received, including interference that       may cause undesired operation.    Note: This equipment has been tested and found to comply with the limits for  CLASS B  digital device,  pursuant  to  Part  15  of  FCC  Rules.  These  limits  are  designed  to  provide  reasonable protection  against  harmful  interference  when  the  equipment  is  operated  in  a  commercial environment This equipment generates, uses and can radiate radio frequency energy and, if not installed and  used in accordance with  the  instructions, may cause harmful interference to  radio communications.  However,  there  is  no guarantee  that  interference  will  not occur in a  particular installation.  If  this  equipment  does  cause  harmful  interference  to  radio  or  television  reception, which  can  be  determined  by  turning the  equipment  off  and  on,  the  user  is encouraged to  try correct the interference by one or more of the following measures:    1.1. Reorient or relocate the receiving antenna. 1.2. Increase the separation between the equipment and receiver. 1.3.  Connect  the  equipment  into  an  outlet  on  a  circuit  different  from  that  to  which  receiver  is connected. 1.4. Consult the dealer or experienced radio/TV technician for help.   WARNING Changes  or  modifications  not  expressly  approved  by  the  manufacturer  could  void  the user’s authority to operate the equipment.  “CAUTION : Exposure to Radio Frequency Radiation. Antenna  shall  be  mounted  in  such  a  manner  to  minimize  the  potential  for  human contact during normal operation. The antenna should not be contacted during operation to avoid the possibility of exceeding the FCC radio frequency exposure limit.  Contains FCC ID: 2AEEY-PBLN51822M

Navigation menu