Unical 35850H 5.8GHz/2.4GHz FHSS Cordless Phone w/ CID (Handset) User Manual

Unical Enterprises Inc 5.8GHz/2.4GHz FHSS Cordless Phone w/ CID (Handset) Users Manual

Contents

User manual

Excursion ® 35828ACongratulations on your selection of the Excursion ® 35828Amodel from Northwestern Bell Phones. This quality 5.8GHz2 lines digital speakerphone cordless telephone with CallerID on Call Waiting and digital answerer, like all GenuineBELL ® products, has been designed to give you many yearsof continuous service and represents the best value for yourmoney. This phone is built on the state-of-the-art FrequencyHopping Digital Spread Spectrum radio communicationtechnology for high quality voice communication and highlevel of conversation privacy. It requires little maintenanceand is easy to setup and operate.
IMPORTANT SERVICE INFORMATIONRead this manual before attempting to setup or use this instrument. It contains importantinformation regarding safe installation and use. Keep this manual for future reference. Alsosave the carton, packing and proof of purchase to simplify and accelerate any neededaction. If you need assistance or service, call (800) 888-8990 between 8:00a.m. and 4:30p.m.Pacific Standard Time, Monday through Friday. You can also visit our web site at:http://www.nwbphones.com for technical support and information on our other products.WARNINGTo prevent fire or shock hazard, do not expose this product to rain or any type of excessmoisture. If accidentally dropped into water, the adapter should immediately be unpluggedfrom the wall along with the telephone line cord.CAUTIONTo maintain compliance with the FCC’s RF exposure guidelines, place the base unit atleast 20cm from nearby persons.Before you can use your cordless telephone, the handset must be charged for at least 12hours.THIS SYMBOL IS INTENDED TO ALERT THE USER OF THE PRESENCE OF IMPORTANTOPERATING AND MAINTENANCE (SERVICING) INSTRUCTIONS IN THE OWNER’SMANUAL.This device complies with Part 15 of the FCC Rules. Operation is subject to thefollowing two conditions: (1) this device may not cause harmful interference, and (2)this device must accept any interference received, including interference that maycause undesired operation.1
CARTON CONTENTS HANDSET x1 BASE UNIT RECHARGEABLE BELT CLIP x1 Ni-MH BATTERY PACK x1 ADAPTER 4CONDUCTORS LONG (DC9V, 850mA) LINE CORD x 2 USER’S MANUAL WARRANTY CARD ACCESSORY ORDER FORM2
SAVE THESE INSTRUCTIONSIMPORTANT SAFETY INSTRUCTIONSWhen using your telephone equipment, basic safety precautions should always be followedto reduce the risk of fire, electric shock, and injury to persons, including the following:1. Read and understand all instructions.2. Keep base unit at least 20cm distance apart from nearby person.3. Follow all warnings and instructions marked on the product.4. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners oraerosol cleaners. Use a damp cloth for cleaning.5. Do not use this product near water, for example, near a bathtub, washbowl, kitchensink, laundry tub, in a wet basement or near a swimming pool.6. Do not place this product on an unstable cart, stand, or table. The product may fall,causing serious damage to the product.7. Slots and openings in the cabinet at the back or bottom are provided for ventilation, toprotect it from overheating. These openings should never be blocked or covered. Theopenings should never be blocked by placing the product on the bed, sofa, rug, orother similar surface. This product should never be placed near or over a radiator orheat register. This product should not be placed in a built-in installation unless properventilation is provided.8. This product should be operated only from the type of power source indicated on themarking label. If you are not sure of the type of power supply to your home, consultyour dealer or local power company.9. Do not allow anything to rest on the power cord. Do not locate this product where thecord will be abused by persons walking on it.10. Do not overload wall outlets and extension cords as this can result in the risk of fire orelectric shock.11. Never push objects of any kind into this product through cabinet slots as they maytouch dangerous voltage points or short out parts that could result in a risk of fire orelectric shock. Never spill liquid of any kind on the product.12. To reduce the risk of electric shock, do not disassemble this product, but take it to aqualified service contractor when some service or repair work is required. Opening orremoving covers may expose you to dangerous voltages or other risks. Incorrectreassembly can cause electric shock when the appliance is subsequently used.13. Unplug this product from the wall outlet and refer servicing to qualified service personnelunder the following conditions:A. When the power supply cord or plug is damaged or frayed.B. If liquid has been spilled into the product.C. If the product has been exposed to rain or water.D. If the product does not operate normally by following the operating instructions.Adjust only those controls that are covered by the operating instructions. Improperadjustments of other controls may result in damage and will often require extensivework by a qualified technician to restore the product to normal operation.E. If the product has been dropped or the cabinet has been damaged.F. If the product exhibits a distinctive change in performance.14. Avoid using a telephone (other than a cordless type) during an electrical storm. Theremaybe a remote risk of electric shock from lightning.15. Do not use the telephone to report a gas leak in the vicinity of the leak.3
SAVE THESE INSTRUCTIONSBATTERY SAFETY INSTRUCTIONSCAUTION:To reduce the risk of fire or injury to persons, read and follow these instructions:1. Use only the following type and size of handset battery pack:Cordless Telephone Battery Pack: DC3.6V, 850mAh, Ni-MH Battery Pack2. Do not dispose of the battery in a fire. The cell may explode. Check with local codesfor possible special disposal instructions.3. Do not open or mutilate the battery. Released electrolyte is corrosive and may causedamage to the eyes or skin. It may be toxic if swallowed.4. Exercise care in handling the battery in order not to short the battery with conductingmaterial such as rings, bracelets and keys. The battery or conductor may overheatand cause burns.5. Recharge only the battery provided with or identified for use with this product. Thebattery may leak corrosive electrolyte or explode if it is not the correct type.6. Do not attempt to rejuvenate the battery provided with or identified for use with thisproduct by heating them. Sudden release of the battery electrolyte may occur causingburns or irritation to eyes or skin.7. When inserting the batteries into this product, the proper polarity or direction must beobserved. Reverse insertion of batteries can cause charging that may result in leakageor explosion.8. Remove the batteries from this product if the product will not be used for a long periodof time (several months or more) since during this time the battery could leak in theproduct.9. Discard “dead” batteries as soon as possible since “dead” batteries are more likelyto leak in a product.10. Do not store this product, or the battery provided with or identified for use with thisproduct, in high-temperature areas. Batteries that are stored in a freezer or refrigeratorfor the purpose of extending shelf life should be stabilized at room temperature priorto use after cold storage.11. Disconnect telephone lines before installing batteries.SAVE THESE INSTRUCTIONSINSTALLATION PRECAUTIONS1. Never install telephone wiring during a lightning storm.2. Never install telephone jacks in wet locations unless the jack is specifically designedfor wet locations.3. Never touch uninsulated telephone wires or terminals unless the telephone line hasbeen disconnected at the network interface.4. Use caution when installing or modifying telephone lines.4
FCC NOTICEThe FCC requires that you be advised of certain requirements involving the use of this telephone.1. This telephone is Hearing Aid Compatible.2. On the bottom of this equipment is a label that contains, among other information, a product identifierin the form US:AAAEQ##TXXXX. You must, upon request, provide this information to your telephonecompany. The digits represented by ## in the product identifier indicate the Ringer Equivalency Number(REN) for this equipment. The REN is useful in determining the number of devices you may connectto your telephone line and still have all of these devices ring when your telephone number is called.In most (but not all) areas, the sum of the RENs of all devices connected to one line should notexceed 5. To be certain of the number of devices you may connect to your line as determined by theREN, contact your local telephone company.3. This equipment complies with 47C FR Part 68 of the FCC rules. On the bottom of this equipment is alabel that contains, among other information, the FCC registration number and Ringer EquivalenceNumber (REN) for this equipment. If requested, provide this information to your telephone company.4. The REN is useful to determine the quantity of devices you may connect to your telephone line andstill have all of those devices ring when your number is called. In most, but not all areas, the sum ofthe RENs of all devices should not exceed five (5.0). To be certain of the number of devices that youmay connect to your line, as determined by the REN, you should call your local telephone company todetermine the maximum REN for your calling area.5. Privacy of communications may not be ensured when using this phone.6. If your telephone causes harm to the telephone network, the telephone company may discontinueyour service temporarily. If possible, they will notify you in advance. But if advance notice is notpractical, you will be notified as soon as possible. You will be advised of your right to file a complaintwith the FCC.7. Your telephone company may make changes to its facilities, equipment, operations or proceduresthat could affect the proper operation of your equipment. If they do, you will be given advance noticeso as to give you an opportunity to maintain uninterrupted service.8. If you experience trouble with the telephone, please contact VTC Service & Manufacturing Co., Inc. at(800) 888-8990 or write to: VTC Customer Service, 16988 Gale Ave., City of Industry, CA 91745 forrepair/warranty information. The telephone company may ask you to disconnect this equipment fromthe network until the problem has been corrected or you are sure that the equipment is notmalfunctioning.9. This equipment may not be used on coin service provided by the telephone company. Connection toparty line service is subject to state tariffs.(Contact your state public utility commission or corporationcommission for information).10. WARNING: Changes or modifications to this unit not expressly approved by the party responsible forcompliance could void the user’s authority to operate the equipment.NOTE: This equipment has been tested and found, complies with the limits for a class B digitaldevice, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protectionagainst harmful interference in residential installation. This equipment generates, uses and can radiateradio frequency energy. If not installed and used in accordance with the instruction, may cause harmfulinterference to radio communications. However, there is no guarantee that interference will not occurin a particular installation. If this equipment does cause harmful interference to radio or televisionreception, which can be determined by turning the equipment off and on, the user is encouraged to tryto correct the interference by one or more of the following measure:•Increase the separation between the equipment and receiver.•Connect the equipment into an outlet on a circuit different from that to which the receiver needed.•Consult the dealer of an experienced radio / TV technician for help.11. USOC jack type is RJ11C, RJ14C and the compatible jack is Part 68 compliance.12. If your home has specially wired alarm equipment connected to the telephone line, ensure the installationof this cordless phone does not disable your alarm equipment. If you have questions about what willdisable alarm equipment, consult your telephone company or a qulified installer.5
TABLE OF CONTENTSIMPORTANT SERVICE INFORMATION................................................................................................................................................................1CARTON CONTENTS..........................................................................................................................................................................................2IMPORTANT SAFETY INSTRUCTIONS............................................................................................................................................................... 3BATTERY SAFETY INSTRUCTIONS....................................................................................................................................................................4INSTALLATION PRECAUTIONS.......................................................................................................................................................................... 4FCC NOTICE...................................................................................................................................................................................................... 5DESCRIPTION....................................................................................................................................................................................................7MOUNTING POSITION........................................................................................................................................................................................9BELT CLIP INSTRUCTION.................................................................................................................................................................................10CONNECTING THE HEADSET...........................................................................................................................................................................10POWER INSTALLATION....................................................................................................................................................................................11INITIAL SETUP..................................................................................................................................................................................................12PHONE SETUP OPERATION.............................................................................................................................................................................12MENU LANGUAGE....................................................................................................................................................................................12RINGER VOLUME.....................................................................................................................................................................................12RINGER TONE..........................................................................................................................................................................................13AREA CODE............................................................................................................................................................................................. 13REGISTERING A HANDSET (handset only)................................................................................................................................................13DEREGISTERING A HANDSET (base only)................................................................................................................................................13TONE/PULSE (base only)..........................................................................................................................................................................14EDIT USERNAME (handset only)...............................................................................................................................................................14TAD RING COUNT (base only)...................................................................................................................................................................14TAD DAY/TIME (base only)........................................................................................................................................................................14TAD PIN SETUP (base only)...................................................................................................................................................................... 15DELETE VMWI (base only)........................................................................................................................................................................15LOAD DEFAULT........................................................................................................................................................................................ 15TELEPHONE OPERATION............................................................................................................................................................................................ 15CALL STATUS DISPLAY............................................................................................................................................................................ 16TO PLACE A CALL ...................................................................................................................................................................................16TO PLACE ANOTHER CALL DURING A CALL ...........................................................................................................................................16TO RECEIVE A CALL ............................................................................................................................................................................... 16TO RECEIVE A CALL ON ANOTHER LINE DURING A CALL .................................................................................................................... 16LAST NUMBER REDIAL ........................................................................................................................................................................... 17PAGING BETWEEN EXTENSIONS .....................................................................................................................................................................17INTERCOM WITH OTHER EXTENSION .......................................................................................................................................................... 17RING ON INTERCOM...........................................................................................................................................................................................17QUICK TRANSFER CALL TO OTHER EXTENSION .......................................................................................................................................... 17TRANSFER CALL AFTER INTERCOM ............................................................................................................................................................... 17CONFERENCE WITH TWO LINE ........................................................................................................................................................................18TWO EXTENSIONS CONFERENCE WITH ONE LINE .......................................................................................................................................18MIXED MODE DIALING (Temporary Pulse to Tone Dialing)................................................................................................................................ 18PAUSE FUNCTION...............................................................................................................................................................................................18FLASH FUNCTION...............................................................................................................................................................................................19OUT OF RANGE WARNING.................................................................................................................................................................................19LOW BATTERY WARNING...................................................................................................................................................................................19TELEPHONE KEYPAD CHARACTERS................................................................................................................................................................19PHONEBOOK OPERATION..........................................................................................................................................................................................19SAVING IN THE PHONEBOOK............................................................................................................................................................................19VIEWING THE PHONEBOOK.............................................................................................................................................................................. 20EDITING NAME AND NUMBER IN THE PHONEBOOK.......................................................................................................................................20PLACING CALLS FROM THE PHONEBOOK...................................................................................................................................................... 20DELETING A STORED NUMBER IN THE PHONEBOOK....................................................................................................................................20CALLER ID OPERATION.............................................................................................................................................................................................. 21INTRODUCTION TO CALLER ID ON CALL WAITING.........................................................................................................................................21RECEIVING NEW CALL....................................................................................................................................................................................... 22VIEWING THE CALLER ID LIST...........................................................................................................................................................................22CALLER ID DISPLAY............................................................................................................................................................................................ 22CALL WAITING.....................................................................................................................................................................................................23MESSAGE WAITING............................................................................................................................................................................................ 24PLACING A CALL FROM THE CALLER LIST.......................................................................................................................................................24SAVING NUMBER FROM CALLER LIST TO PHONEBOOK............................................................................................................................... 24SELECTIVE DELETING IN THE CALLER LIST.................................................................................................................................................... 25DELETING ALL RECORDS IN THE CALLER LIST...............................................................................................................................................25ANSWERER OPERATION............................................................................................................................................................................................ 25SETTING THE DAY/TIME STAMP........................................................................................................................................................................ 25RECORDING YOUR OUTGOING MESSAGE...................................................................................................................................................... 25CHECKING YOUR OUTGOING MESSAGE.........................................................................................................................................................26RESTORE TO DEFAULT OGM............................................................................................................................................................................ 26TURNING THE ANSWERER ON/OFF..................................................................................................................................................................26SETTING THE RING COUNT............................................................................................................................................................................... 26SETTING REMOTE PIN CODE............................................................................................................................................................................27RECORDING A MEMO.........................................................................................................................................................................................27PLAYING OF MESSAGE/MEMO.......................................................................................................................................................................... 27HANDSET REMOTE MODE.................................................................................................................................................................................27LINE REMOTE MODE..........................................................................................................................................................................................28INCOMING CALL SCREENING............................................................................................................................................................................ 28WHEN THE MEMORY IS FULL............................................................................................................................................................................29IMPROVING CORDLESS RECEPTION........................................................................................................................................................................29MAINTENANCE.............................................................................................................................................................................................................29TROUBLESHOOTING...................................................................................................................................................................................................29TECHNICAL INFORMATION.........................................................................................................................................................................................316
DESCRIPTIONLOCATION OF CONTROLS AND FUNCTION (Figure 1)HANDSET CONTROLS1. LCD Display: Shows call and line information, phone status, prompts and Phonebookitems.2. L1 Button/L1-In-Use LED Indicator: Press this button to answer a line1 incomingcall, place a line1 call or end a line1 call; Under this button, there is a dual color LEDindicator, the Red LED blinks when you have new line1 CID message(s) or duringline1 ringing/paging/on hold, and turn on steadily for line1 Talk mode; the Green LEDblinks to indicate message waiting in line1 voice mailbox.3. L2 Button/L2-In-Use LED Indicator: Press this button to answer a line2 incomingcall, place a line2 call or end a line2 call; Under this button, there is a dual color LEDindicator, the Red LED blinks when you have new line2 CID message(s) or duringline2 ringing/paging/on hold, and turn on steadily for line2 Talk mode; the Green LEDblinks to indicate message waiting in line2 voice mailbox.4. Int./Format Button: Press this button to page other handset or change caller ID(CID) number format on screen.5. Up/Down Button: Press this button for menu/ caller ID list/ phonebook navigation, orchange receiver volume.6. Menu/Hold Button: Press this button to access phone setup options menu or holdthe line.7. Mute/Del.: Press this button to temporarily disable the microphone during Talk /Intercom / Conference mode or to delete record/character.8. Redial/Pause: Press this button to redial the last number you have dialed, or to insertpause while dialing.9. Mem./Back: Press this button to go into phonebook mode or to go back to previousmenu during menu mode.10. Flash/Remote: Press this button during off hook mode to send a timed line break tophone line to access custom calling features such as Call Waiting or three-way callingprovided by your local phone company, or to remote telephone answering device(TAD) during Standby mode, or to perform call screen when TAD is taking message.11. TAD Remote Buttons: Used during TAD remote mode, to playback message, skip tonext, back to previous, erase message, turn line1 or line2 TAD off on, and play thevoice menu.7
12. Ring Off Button: Press this button during ringing to temporarily disable the ringer, orset both line1 and line2 ringer to off if pressed during Standby mode.13. Microphone: Used for speaking with callers.14. Receiver: Allows you to hear calls.15. Charge Contacts: Used for charging the handset battery.16. Headset Jack: A jack located on the top of the handset used for connecting yourheadset to enjoy a hands-free communication.17. Ring LED Indicator: It blinks during line1 or line2 ringing. 1 2 4 3 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 Bottom View Top View (Figure 2)BASE UNIT CONTROLS1. L1/L2 Telephone Line Jack: Accepts 4conductors 2lines line cord to make connectionwith 4conductors 2lines modular type telephone outlet for both lines, or ordinary2conductors 1line modular type telephone outlet for line1 only.2. L2 Telephone Line Jack: Accepts 2conductors 1lines line cord to make connectionwith 2conductors 1lines modular type telephone outlet for line2.3. 9VDC Adapter Jack: A jack located on the bottom of the base unit used for connectingthe adapter to the base unit.4. Charge Terminals: Used for charging the handset battery.5. LCD Display: Shows call information, phone status, prompts and Phonebook items.6. Charge LED Indicator: Light up steadily when the handset is being charged on thebase.7. Dual 7segment LED Indicator: Shows the number of new message(s) and/or totalmessage(s) stored for both lines.8. New TAD Msg LED Indicator: It blinks to indicate there is new message(s) stored inthe TAD for both lines.9. Vol.+/- Buttons: Allows you to increase or decrease the speaker volume during TADmode, Talk / Intercom / Conference mode.10. Up/Down Button: Press this button for menu/ caller ID list/ phonebook navigation, orchange speaker volume. 8
11. Int./Format/Prog. Button: Press this button to page handset or change CID numberformat on screen, or when you are registering a new handset to the base.12. Mem./Back: Press this button to go into phonebook mode or to go back to previousmenu during menu mode.13. Mute/Del.: Press this button to temporarily disable the microphone during Talk /Intercom / Conference mode or to delete record/character.14. Ring Off Button: Press this button during ringing to temporarily disable the ringer, orset line1 and line2 ringer to off if pressed during Standby mode.15. Redial/Pause: Press this button to redial the last number you have dialed, or to insertpause while dialing.16. Menu/Hold Button: Press this button to access phone setup options menu or holdthe line.17. L1-In-Use LED Indicator: This is a dual color LED indicator, the Red LED blinkswhen you have new line1 CID message(s) or during line1 ringing/paging/on hold/branch phone in use, and turn on steadily for line1 Talk mode; the Green LED blinksto indicate message waiting in line1 voice mailbox.18. L2-In-Use LED Indicator: This is a dual color LED indicator, the Red LED blinkswhen you have new line2 CID message(s) or during line2 ringing/paging/on hold/branch phone in use, and turn on steadily for line2 Talk mode; the Green LED blinksto indicate message waiting in line2 voice mailbox.19. L1 Button: Press this button to answer a line1 incoming call, place a line1 call or enda line1 call.20. L2 Button: Press this button to answer a line2 incoming call, place a line2 call or enda line2 call.21. Flash Button: Press this button during off hook mode to send a timed line break tophone line to access custom calling features such as Call Waiting or three-way callingprovided by your local phone company.22. L1 Ans. On/Off LED Indicator: It turn on steadily during line1 TAD answer on mode.23. L2 Ans. On/Off LED Indicator: It turn on steadily during line2 TAD answer on mode.24. L1 Ans. On/Off Button: Press this button to switch the line1 TAD to answer on/offmode.25. L2 Ans. On/Off Button: Press this button to switch the line2 TAD to answer on/offmode.26. TAD Operation Buttons: Press these buttons to operate the answerer to playbackmessage, skip to next message, repeat current message, back to previous message,erase current message, erase all old message(s), record line1 or line2 welcomemessage and record memo. message.MOUNTING POSITIONDESKTOP USE:If you have a 4 conductors dual line telephone wall jack, use the bundled telephone line toconnect the L1/L2 line jack to the dual line wall jack, the 2lines connection is completed.If you have 2 seperated single line telephone wall jack, use the bundled telephone lines toconnect the corresponding L1/L2 line jack and L2 line jack to the 2 seperated wall jacks,then the 2lines connection is completed.9
(Figure 3)BELT CLIP INSTRUCTIONRemove the belt clip cover and clamp the belt clip to the back of the handset as shown inFigure 4. Belt Clip (Figure 4)CONNECTING THE HEADSETFor hands free conversation, a headset (not included) is connected to the headset jack asshown in Figure 5. The handset receiver and microphone are disabled when the headset isconnected. Headset Jack Headset Plug (2.5 mm) (Figure 5)Press the L1 or L2 button to answer or place a call of corresponding line using the headset.Refer to the manufacturer’s headset manual for more details.You can purchase a suitable headset through service center or retailer shop.For servicing or replacement, please contact us for suitable headset.10
POWER INSTALLATIONBASE UNIT POWER CONNECTIONCAUTION:You must use a Class 2 Power Source 9VDC 850mA. The plug must correctly fit the baseunit’s adapter jack.1. Plug the adapter into a standard AC outlet.2. Insert the small plug into the adapter jack on the rear of the base as shown in Figure6. 9V Adapter Jack A/C Wall Outlet Telephone Line Cord 9VDC Adapter(Figure 6)HANDSET BATTERY INSTALLATIONCAUTION:Use only the Nickel Metal Hydride (Ni-MH) battery type included with this unit. Use of otherbattery types may cause injuries or damage. Ensure to insert the correct battery polarity asshown on the battery compartment during the battery installation.1. Remove the battery compartment cover of the handset by pressing the top of thecover and sliding it down.2. Connect the rechargeable Ni-MH battery as shown on Figure 7. RED WIRE BLACK WIRE(Figure 7)3. Insert the Ni-MH battery into the battery compartment of the handset.4. Slide the battery compartment cover firmly in its closed position11A/C Wall Outlet9V DC Adapter9V Adapter JackTelephone Line Cord
INITIAL SETUPBefore you can use your cordless telephone, the handset must be charged for at least 12hours.PHONE SETUP OPERATIONThis unit contains the following special setup options in the setup menu, which is broughtup by pressing the MENU button during Standby mode. Most of the setup options in handsetand base are the same while only some of them are different as they only appear in handsetor in base setup menu:MENU LANGUAGERINGER VOLUMERINGER TONEAREA CODEREGISTRATION (handset only)EDIT USERNAME (handset only)TONE/PULSE (base only)TAD RING COUNT (base only)TAD DAY/TIME (base only)TAD PIN SETUP (base only)DELETE VMWI (base only)DEREGISTRATION (base only)LOAD DEFAULTMENU LANGUAGEThis telephone offers English, Spanish and French languages for your convenience.1. During Standby mode, press MENU button;2. Press MENU button;3. Press UP or DOWN button to select the language you desire (English is the presetlanguage);4. Press MENU button to save the setting;5. Press BACK button to go back to Standby mode.RINGER VOLUMEThis telephone offers each line 4 ringer options for user to select, they are level high,medium, low, off.1. During Standby mode, press MENU button;2. Press DOWN button until “RINGER VOLUME” option is pointed by the pointer;3. Press MENU button;4. Press UP or DOWN button to select the line1 ringer volume level you desire;5. Press MENU button to advance to line2 setting;6. Press UP or DOWN button to select the line2 ringer volume level you desire;7. Press MENU button to save the setting;8. Press BACK button to go back to Standby mode.NOTE: When ringer off is selected, all incoming call alert will be silent. You can alsoengage line1 and line2 ringer off by one touch, press and hold the */Ring off button duringStandby mode, screen will prompt “L1,L2 RINGER ARE OFF!”. You can also turnringer off temporarily during ringing, press once the */Ring Off button to turn ringer silent.12
RINGER TONEThis telephone offers each line 5 ringer tones for user to select.1. During Standby mode, press MENU button;2. Press DOWN button until “RINGER TONE” option is pointed by the pointer;3. Press MENU button;4. Press UP or DOWN button to select the line1 ringer tone (1-5) you desire;5. Press MENU button to advance to line2 setting;6. Press UP or DOWN button to select the line2 ringer tone (1-5) you desire;7. Press MENU button to save the setting;8. Press BACK button to go back to Standby mode.NOTE: once a ringer tone (1~5) is selected on either of the lines, the same ringer tone willbe skipped automatically on another line during selection.AREA CODEThis telephone allows you to input your local area code of each line, during CID list reviewmode, LAC will be hidden in default display mode of the matched LAC case.1. During Standby mode, press MENU button;2. Press DOWN button until “AREA CODE” option is pointed by the pointer;3. Press MENU button;4. Press 3 digits local area code;5. Press MENU button to advance to line2 setting;6. Press 3 digits local area code;7. Press MENU button to save the setting;8. Press BACK button to go back to Standby mode.REGISTERING A HANDSET (applicable to handset only)If your handset is not registered to a base unit, or you found problem when makingcommunication with the base unit, you can register the handset to your base once moreunconditionally.1. During Standby mode, press MENU button on the handset;2. Press DOWN button until “REGISTRATION” option is pointed by the pointer;3. Press MENU button to select registration option;4. Press MENU button to select registration of own handset;5. Press MENU button to confirm;6. Press and hold base unit PROG button until handset beeps;7. Press numeric keypad to enter username by multi-tap input (max. 15characters);8. Press MENU button to save the input.NOTE: for the operation of multi-tap input, please refer to Telephone Keypad Characterssection for more detail.NOTE: if you found communication problem with the base in more than one handset, pleasetry to deregister all handsets using the following procedures and register those handsetsone by one using the procedure described in REGISTERING A HANDSE section above.DEREGISTERING ALL HANDSETS1. Press and hold the PROG button until Charge LED blinks slowly (like registration);2. Release button and then press and hold the PROG button again until Charge LEDblinks quickly;3. Release button and press once quickly the PROG button again, when all deregistrationprocedures are completed, base will show “ALL HANDSETS DEREGISTERED”and handsets will show “REGISTER HANDSET?”.DEREGISTERING A HANDSET (applicable to base unit only)If you want to move a handset to work with another 35828A base, you can deregister thehandset from current base and then register to another base unit.13
1. During Standby mode, press MENU button on the base unit;2. Press DOWN button until “DEREGISTRATION” option is pointed by the pointer;3. Press MENU button;4. Press UP or DOWN button to select the target deregistration handset you desire;5. Press MENU button to select deregistration option;6. Press MENU button again to confirm;7. When deregistration is completed, handset will show “REGISTER HANDSET?”TONE/PULSE (applicable to base unit only)This telephone allows you to dial digits using the tone signaling mode or the old pulsesignaling mode.1. During Standby mode, press MENU button on the base unit;2. Press DOWN button until “TONE/PULSE” option is pointed by the pointer;3. Press MENU button;4. Press UP or DOWN button to select the dial signaling mode you desire (Tone is thepreset mode);5. Press MENU button to save the setting;6. Press BACK button to go back to Standby mode.EDIT USERNAME (applicable to handset only)This telephone allows you to input your username which to be displayed during Standbymode and paging.1. During Standby mode, press MENU button;2. Press DOWN button until “EDIT USERNAME” option is pointed by the pointer;3. Press MENU button;4. Press numeric keypad to enter username by multi-tap input (max. 15characters);5. Press MENU button to save the input;6. Press BACK button to go back to Standby mode.NOTE: for the operation of multi-tap input, please refer to Telephone Keypad Characterssection for more detail.TAD RING COUNT (applicable to base unit only)This TAD offers each line 3 ring count options for user to select, they are 3 rings, 5 rings, TS(TOLL SAVE).1. During Standby mode, press MENU button on the base unit;2. Press DOWN button until “TAD RING COUNT” option is pointed by the pointer;3. Press MENU button;4. Press UP or DOWN button to select your desired line1 no. of rings to answer call byTAD (TOLL SAVE is the preset option);5. Press MENU button to advance to line2 setting;6. Press UP or DOWN button to select your desired line2 no. of rings to answer call byTAD (TOLL SAVE is the preset option);5. Press MENU button to save the setting;6. Press BACK button to go back to Standby mode.NOTE: When TOLL SAVE option is selected, the TAD will answer the call after 3 rings ifthere is new message(s) stored while it will answer the call after 5 rings if there is no newmessage stored.TAD DAY/TIME (applicable to base unit only)This TAD allows you to set the day and time running in the unit and this information isstamp to the voice message recorded.1. During Standby mode, press MENU button on the base unit;2. Press DOWN button until “TAD DAY/TIME” option is pointed by the pointer; 14
3. Press MENU button;4. Press UP or DOWN button to select the day of week and then press MENU to confirm;5. Press numeric keypad to enter time in 12hour format;6. Press UP or DOWN button to select AM/PM;7. Press MENU button to save the setting;8. Press BACK button to go back to Standby mode.NOTE: if day/time is not set, the LCD lower row will blink and dual 7segment LED digit willshow “CL”, and no day/time stamp for those message(s) recorded during day/time is notset. You must input the day/time again if A/C power interruption is occurred.TAD PIN SETUP (applicable to base unit only)This TAD allows you to input your desired TAD remote PIN code. This PIN code is usedwhen call in to operate the TAD from a remote phone.1. During Standby mode, press MENU button on the base unit;2. Press DOWN button until “TAD PIN SETUP” option is pointed by the pointer;3. Press MENU button;4. Press 3 digits new PIN code (Preset PIN code is 777);5. Press MENU button to save the setting;6. Press BACK button to go back to Standby mode.DELETE VMWI (applicable to base unit only)This telephone allows you to force the both lines’ VMWI indicator to off (stop blinking only,not to turn off VMWI feature) if desired.1. During Standby mode, press MENU button on the base unit;2. Press DOWN button until “DELETE VMWI” option is pointed by the pointer;3. Press MENU button to confirm;4. The screen show “LINE1 & LINE2 VMWI DELETED!” and the VMWI indicatorswill stop blinking immediately;5. Press BACK button to go back to Standby mode.LOAD DEFAULTThis telephone allows you to restore the phone setup options back to factory default. TheLoad Default action will cause Menu Language back to English, both lines’ Ringer Volumeback to Medium, Line1 Ringer Tone back to Tone 1, Line2 Ringer Tone back to Tone 2, bothlines’ Area Code erased, handset ear piece volume back to Vol.2, base speakerphonevolume back to Vol.4, Tone/Pulse mode back to Tone, both lines’ TAD ring count back toToll Save, TAD PIN back to 777, both lines’ TAD status back to Answer On.1. During Standby mode, press MENU button;2. Press UP button;3. Press MENU button;4. Press UP button to select YES;5. Press MENU button to confirm Load Default;6. Press BACK button to go back to Standby mode.TELEPHONE OPERATIONThis telephone is having a general display timeout of 60 seconds, information like menuitems, caller ID, phonebook items, caller log, etc. will be displayed for this period, one canpress the BACK button to cancel the display before this timeout.NOTE: same procedure about call handling is applicable to both handset and base unlessspecified.15
CALL STATUS DISPLAYAt the LCD lower row, the call duration timer is shown at the left while the volume is shownat the right, the call status of both lines are displayed at the middle of the lower row.“L1” indicates line1 is in normal conversation mode;“L2” indicates line2 is in normal conversation mode;“H1” indicates line1 is on hold;“H2” indicates line2 is on hold;“M1” indicates line1 conversation is in mute mode;“M2” indicates line2 conversation is in mute mode;“C1C2” indicates line1 and line2 are connected to 2 lines conference mode;TO PLACE A CALL1. To make line1 call, press the L1 button. The call timer starts to count. “L1” is shownon the LCD to indicate the call status. Base unit L1-IN-USE LED indicator will lightup.2. Listen for a dial tone and dial the telephone number.3. When finished with your call, press the L1 button again (or place the handset on thebase/charge cradle to engage auto-standby feature).TO PLACE ANOTHER CALL DURING A CALL1. When having a conversation on line1, you may make a call on line2, press the HOLDbutton to put line1 call on hold, “H1” is shown on the LCD to indicate the call status.L1-IN-USE LED indicator will blink to indicate hold status. Press the L2 button to getline2 dial tone, “H1L2” is shown on the LCD to indicate the call status.2. Dial the telephone number and make your conversation on line2 while keeping line1on hold.3. Now you can switch between lines, press the HOLD button to put line2 on hold, thenpress L1 button to back to line1 conversation, “L1H2” is shown on the LCD. (toswitch line, one may press HOLD to put the current line on hold then the opposite linebutton to connect to that conversation)4. When finished with your current call, say line1 is currently connected, press the L1button to end line1. To end the line2 call, press HOLD or L2 button to back to line2conversation, then you can press L2 button to end line2.TO RECEIVE A CALL1. When line1 rings, press the L1 button to answer the call (or you can pick up thehandset from the base/charge cradle to let auto-answer feature works for you) andstart your conversation. “L1” is shown on the LCD to indicate the call status.2. To end your conversation, press the L1 button again. The L1-IN-USE LED indicatorwill turn off.NOTE: If you are expecting incoming calls, you will hear the ring tone on handset or baseonly if their respective ringer volume setting of that line is NOT set to OFF mode. There isalways fast blinking at the L1-IN-USE/L2-IN-USE LED respectively indicating the ringing.TO RECEIVE A CALL ON ANOTHER LINE DURING A CALL1. During line1 conversation, if a line2 call comes in, short beep alert will be heard atreceiver, you may press HOLD button to put line1 call on hold and then press L2button to answer the line2 call. “H1L2” is shown on the LCD to indicate the callstatus.2. To switch between lines or end your conversation(s), please refer to step 3 and 4 of“TO PLACE ANOTHER CALL DURING A CALL” section for details respectively.16
LAST NUMBER REDIAL1. If you get a busy tone on line1, press L1 button to hang up.2. Press the L1 button again and listen for a dial tone.3. Press the REDIAL button. This will automatically redial the last telephone numberyou called (Redial can store up to 32 digits).4. When finished with your call, press the L1 button on handset or place the handset onthe base/charge cradle (or the L1 button again for base unit case). The L1-IN-USELED indicator will turn off.PAGING BETWEEN EXTENSIONS1. Press INT button on the extension unit.2. Press digit button 0~8 to input destination extension number (extension 0 is the baseunit, extension 1~8 is the handsets).3. Destination extension unit beeps, and will show the paging source extensioninformation like name or extension number. The page signal will last for 2minutesand then stops.NOTE: Paging can be done during Standby mode or Call is on hold. But page to a busyhandset will fail.INTERCOM WITH OTHER EXTENSION1. Perform the step 1 and 2 of “PAGING BETWEEN EXTENSIONS” section to startpaging. Destination extension unit beeps.2. If user, on the destination extension, presses the INT button during paging, it willbring both units into Intercom mode.3. When finish with the Intercom, press INT button on either source or destinationextension will end the Intercom mode.RING ON INTERCOM1. During Intercom mode, if there comes an incoming call on line1, caller ID will displayon the screen (top right corner of the LCD shows the line of call).2. Short beep alert will be heard.3. User on either source or destination extension can press the L1 button to end theIntercom mode and take the call on line1. (If either source or destination extension isreplaced onto cradle, the Intercom mode will be ended and the unit starts ringing)QUICK TRANSFER CALL TO OTHER EXTENSION1. During one line is in conversation while another line is on hold, you can quick transferany line to other extension by press the INT button followed by destination extensionnumber and then the target line button (L1 for transfering line1, L2 for transferingline2)2. If destination extension user press the corresponding line button, the call will betransferred to this extension. Otherwise after 30seconds it will ring back the sourcehandset for 30seconds.3. During 1extension 2lines conference mode, you can quick transfer both linesconference to other extension by using step 1 and 2, either L1 or L2 key will result intransferring the conference call to the destination extension.TRANSFER CALL AFTER INTERCOM1.During one line is in conversation while another line is on hold, you can establishintercom mode by pressing the INT button followed by destination extension number.Press the INT button on the destination extension to answer the Intercom call andstart the intercom conversation.2. After the intercom, press the target line button on the source extension (L1 fortransfering line1, L2 for transfering line2) to transfer the target line to this intercomconnected extension.17
3. During 1extension 2lines conference mode, you establish the intercom with adestination extension using step 1 and 2, after the intercom, either L1 or L2 key willresult in transferring the conference call to the destination extension.CONFERENCE WITH TWO LINE1. During line1 conversation, press the HOLD button to put line1 on hold, then press L2button to get line2, “H1L2” is shown on the LCD to indicate the call status. Dial yourtelephone number on line2, and starts your line2 conversation.2. Press the HOLD button to put line2 on hold too, “H1H2” is shown on the LCD. Nowboth lines are on hold, other than pressing L1 or L2 button to back to desired lineconversation, you may press CONF button to join both lines to conference mode,“C1C2” is shown on the LCD to indicate the 2lines conference.3. During 1extension 2lines conference mode, you can press HOLD to put both lines onhold, then press L1 button to go back to line1 conversation while keeping line2 onhold; Or you can press L1 button directly to go back to line1 conversation whiledropping line2.4. During 1extension 2lines conference mode, you can invite one more extension to jointhe conference. Press INT button and then the destination extension number, whenthe destination extension answers the page then Intercom mode is engaged, youmay press the CONF button on the source extension to engage the 2extensions2lines conference mode, the extensions information is shown on upper row of theLCD while the lines’ information is shown on the lower row.5. During 2extensions 2lines conference mode, any extension can quit the conferenceby pressing the L1 or L2 button, the conference then reduced to 1extension 2linesconference mode.TWO EXTENSIONS CONFERENCE WITH ONE LINE1. During a call, you establish the Intercom mode to another extension, while keepingthe call on hold, using the procedure described in “INTERCOM WITH OTHEREXTENSION” section.2. During the Intercom mode, you can press the CONF button on the source extensionto join conference the source, destination extension and the line, the extensioninformation is shown on upper row of the LCD while the line information is shown onthe lower row.3. Either source or destination extension can quit this conference by pressingcorresponding L1 or L2 button.4. During 2extensions 1line conference, you can invite one more external line to formthe 2extensions 2lines conference. If you are using line1 in your conference, pressthe HOLD button to put line1 on hold and then L2 button to get line2, dial your telephonenumber in line2, press the HOLD button to put line2 on hold, and then press CONFbutton to form the 2extensions 2lines conference mode.MIXED MODE DIALING (Temporary Pulse to Tone Dialing)•If you only have pulse (rotary dialing) service in your area and want to access Toneservices (Phone banking service, etc.), ensure that the signaling mode setting in thebase unit phone setup menu is set to Pulse mode.•Press the */TONE button once to switch from Pulse to Tone dialing temporarily, Pulsedialing mode resumes when the call is ended.PAUSE FUNCTION•In some cases, such as PBX or long distance service, a pause may be needed in thedialing sequence. Pressing the PAUSE button inserts a three-second delay betweendialed numbers.18
FLASH FUNCTION•Used to access custom calling features such as Call Waiting or Three-Way Callingprovided by your local phone company. Flash can also be used to restore a dial toneto make a new call.OUT OF RANGE WARNING•The handset and base unit communicate up to a certain maximum range. The distancecan be affected by weather, power lines, or even other cordless telephones.•If you far away from the base unit, the handset will show “OUT OF RANGE” on theLCD display to warn you that bit error rate is too high for proper communication betweenthe handset and the base unit.•When you hear no voice and see the“OUT OF RANGE” display, you should movecloser to the base unit. Otherwise, the call will automatically cut off after 30 seconds.LOW BATTERY WARNING•When the handset battery voltage level is low, the handset LCD display shows“BATTERY LOW!”.•Return the handset on the base cradle or charge cradle for charging.TELEPHONE KEYPAD CHARACTERSThe TELEPHONE KEYPAD buttons (0~9) are used to enter characters using multi-tapinput when entering names. Press the appropriate KEYPAD button consecutively to getthe following characters.Multi-tap example: If you want to enter the character “C”, press the KEYPAD button ‚,the first character displayed will be “A”. Press the button ‚ again within 1 second todisplay “B”, and press again within 1 second to display the letter “C”. To enter the nextcharacter, press the appropriate button. If, however, the next character is on the samebutton as the previous character, you will need to wait for 2 second until the cursor shifts. Ifyou want to change any character, you can go backward by pressing DEL button to erasethe inputted characters one by one.PHONEBOOK OPERATIONSAVING IN THE PHONEBOOKAll phonebook operation is the same on handset and base unit, the phonebook memoriesare independently stored in their own non-volatile memories.1. Press the MEM button.2. Press UP/DOWN button to select location, or enter 2 numeric digits to select locationdirectly (01~20 on base unit, 01~30 on handset).19
3. Press MENU to confirm editing in the current location.4. Use the TELEPHONE KEYPAD buttons (0-9) to enter the name by multi-tap input.You can store up to 15 characters.5. Press MENU button once.6. Enter the telephone number using the TELEPHONE KEYPAD buttons (0-9). You canstore up to 24 digits.7. Press MENU button to save into current memory location and goes back to Standbymode.NOTE: The above procedure will overwrite current location if it is not empty. If no activebuttons are pressed for 60 seconds, the LCD display will automatically return to Standbymode.NOTE: for the operation of multi-tap input, please refer to Telephone Keypad Characterssection for more detail.VIEWING THE PHONEBOOKOn the base unit there is 20 memories Phonebook while on the handset there is 30 memoriesphonebook, each record stores 15character names and 24digits number, it is a locationdependent phonebook and you can scroll through the list by arrow buttons.1. Press the MEM button.2. Press the UP or DOWN button to find the one you need, If number is more than 1page, it will show 2 pages alternatively.NOTE: To exit the Phonebook at anytime, press the BACK button.EDITING NAME AND NUMBER IN THE PHONEBOOK1. Press the MEM button.2. Press the UP or DOWN button to find the one you want to edit.3. Press MENU button to edit the name.4. Use DEL button to erase existing characters one by one and use the TELEPHONEKEYPAD buttons (0-9) to re-enter the name by multi-tap input. (up to 15 characters)5. Press the MENU button once.6. Use DEL button to erase existing digits one by one and use the TELEPHONE KEYPADbuttons (0-9) to re-enter the number. (up to 24 digits)7. Press the MENU button to confirm and save the change.IMPORTANT: It is not advisable to save a telephone number without the correspondingname in the Phonebook.NOTE: When no active buttons are pressed for 60 seconds, the LCD display will automaticallyreturn to Standby mode.PLACING CALLS FROM THE PHONEBOOK1. Press the MEM button.2. Press the UP or DOWN button to find the one you want to call.3. Press the L1 or L2 button on handset (or L1/L2 button for base unit case) to dial outthe telephone number.4. Start your conversation when call is connected.5. To end your conversation, either press the corresponding L1 or L2 button on handsetor place the handset on the base unit (or press the corresponding L1 or L2 button forbase unit case).NOTE: Be sure to check that the line is not being in use by another parallel phone.DELETING A STORED NUMBER IN THE PHONEBOOK1. Press the MEM button.20
2. Press the UP or DOWN button to find the one you want to delete.3. Press the DEL button. The unit will prompt you the deletion of the current phonebookentry and the LCD display will show “DELETE RECORD?”4. Press again the DEL button to delete. The LCD display will show “DELETED!”and return to Standby mode.CALLER ID OPERATIONIMPORTANT: Subscription to Caller ID on Call Waiting services from your local phonecompany is required for using the Caller ID on Call Waiting features of the 35828A. Yournew 35828A telephone gives you the ultimate in cordless telephone sound quality withthe luxury of Caller ID on Call Waiting.If this is your first cordless telephone, you will soon discover that your cordless is similarto regular telephones, except without the cord. If you have owned a cordless in the past,you will discover that the 35828A telephone is the most powerful and full-functionedCaller ID on Call Waiting cordless telephone on the market, some key features are:•40 name and number Caller ID on Call Waiting memories (Caller List)•20 name and number phonebook on base, 30 on handset•Hearing aid compatibility•Frequency Hopping Digital Spread Spectrum radio communication technologyUnlike regular telephones, your cordless telephone does not work during power failures.We do not recommend you to use a cordless telephone as the only phone in your residence.INTRODUCTION TO CALLER ID ON CALL WAITINGThe 35828A Caller ID on Call Waiting devices allow you to take advantage of the CallerIdentification Delivery service offered by your local telephone company. For more information,you can refer to the following Question and Answer table:21
RECEIVING NEW CALL•When you receive a new call, the call information is stored under CALLER ID List. The“NEW” segment of LCD display will turn on and Red new call(s) LED will blinksslowly if there is unread new call(s) in the caller list (the line1 new call is indicated bythe red LED under the L1 button while the line2 new call is indicated by that under L2button).•When you receive a call, the system displays the caller information sent by the telephonecompany, called a Call Record. The Call Record consists of the following information.a. The caller’s name (if available)b. The caller’s telephone numberc. The time and date of a calld. The line of a callVIEWING THE CALLER ID LIST•In Standby mode, press UP/DOWN button to enter Caller ID list. If there is new call(s),the “NEW CALL 03” prompt will be displayed at first where “03” is indicatingnumber of unread Caller ID record in the caller list.•Press UP or DOWN button to scroll to the next call. The DOWN button will go throughthe calls from the last call received to the first. The UP button will allow you to view thecalls from the first call received to the last. When viewing the caller records, their lineof call information is indicated by the red LED under the L1 and L2 button.•Press BACK button to finish review.NOTE: If no active buttons are pressed for 60 seconds, the display will automatically returnto Standby. If you press the UP/DOWN button within 60seconds after back to Standby, itwill resume to the previous record in the Caller list, this will ease the “slow” user to gothrough the caller list without scrolling back to previous record by too many key strokes.CALLER ID DISPLAY 12:35AM 11/30 L1 123-845-3892 JOHN SMITHLCD display shows name and number, time and date of the call. 12:35AM 11/30 L1 123-845-3892LCD display shows number-only service. 12:35AM 11/30 L2 UNKNOWN CALLER“UNKNOWN CALLER” will be displayed when Caller ID information is not available. This22
23call was made from a telephone company that does not offer Caller ID services (includinginternational calls). 12:35AM 11/30 L1 BLOCKED CALL“BLOCKED CALL” will be shown when a call is received from a blocked number. Forprivacy reasons, some states allow callers the option to prevent their telephone data frombeing displayed on the other party’s Caller ID display. L2 INCOMPLETE DATADisplay shows when the Caller ID information was received incorrectly or only part of thedata was received.NOTE: When an incomplete data CID is received, none of the data from this call is savedin memory. L2 MESSAGE WAITINGDisplay shows when a voice mail message has been received and is stored by messagewaiting service provided by the phone company. 12:35AM 11/30 L1 123-845-3892 JOHN SMITHDisplay shows when the incoming call ringing. NO RECORD!This is displayed when UP/DOWN button is pressed and there is no Caller ID data stored.CALL WAITINGWhen you subscribe to Call Waiting service from your local telephone Company, thistelephone will display the name and number of the second caller while you are having aconversation.When a second call comes in while you are having a conversation, you will hear a notificationtone and volume is momentarily muted. The LCD will automatically show the name and
number of the second caller, press the FLASH button to answer the second caller whileputting the first caller on hold. When you have finished, press the FLASH button to continuewith your conversation with the first caller. (You may press the FLASH button again toswitch between callers, there will no display indication for which caller you are connectingto on the screen)MESSAGE WAITINGIf you have subscribed to Voice Mail message service and if you have requested VisualMessage Indication from your local telephone company, the corresponding VMWI LEDindicators under the L1/L2 button on handset and on base unit will blink and the LCD willshow “MESSAGE WAITING” when there is voice message(s) for you from your telephonecompany.PLACING A CALL FROM THE CALLER LISTPress the UP/DOWN button.Press the UP button or DOWN button to select the call record you wish to call back.If the number displayed is not correct (needing 7, 8, 10, 11, 12 digits), press the FORMATbutton to select call number. 12:35AM 11/30 CALL#07 555-555-1212 JOHN SMITHPress FORMAT button. 12:35AM 11/30 CALL#07 1-555-555-1212 JOHN SMITHPress FORMAT button. 12:35AM 11/30 CALL#07 555-1212 JOHN SMITHDuring showing CID record on LCD, user can press L1 or L2 button on handset (or L1/L2button for base unit case) to dial out the display number, or press BACK button to canceldialing.To end your conversation, either press the corresponding L1 or L2 button on handset orplace the handset on the base unit (or press the L1/L2 button for base unit case).SAVING NUMBER FROM CALLER LIST TO PHONEBOOK1. Press the UP/DOWN button.2. Press the UP or DOWN button to scroll to the call record you wish to store into thephonebook.3. Press MENU button. The LCD display shows “SELECT LOCATION”.24
4. Press 2 digits numeric buttons to select location (01~30 for handset while 01~20 forbase unit).5. Screen will back to Standby mode.NOTE: If you press the FORMAT button to change the display format before saving tophonebook, the final displayed number on screen will be stored to the phonebook location.SELECTIVE DELETING IN THE CALLER LIST1. Press the UP/DOWN button.2. Press the UP or DOWN button to scroll to the call record you wish to delete.3. Press DEL button. The LCD display will show “DELETE RECORD?”.4. To delete the selected call record, press DEL button again to confirm.5. Screen will show “DELETED!”.DELETING ALL RECORDS IN THE CALLER LIST1. Press the UP/DOWN button.2. Press the UP or DOWN button to scroll to the call record you wish to delete.3.Press and hold DEL button. The LCD display will show “DELETE ALL?”.4. To delete all call records, press DEL button again to confirm.5. Screen will shows “NO RECORD!” if all records are read, or “UNREAD RECORD,CANNOT DELETE” if some call records are unread.ANSWERER OPERATIONThis is a sophisticated 2 Lines Digital Answerer incorporated in this 2 lines cordless system.All incoming messages (ICMs), outgoing messages (OGMs) and Memo messages (MEMO)are stored digitally into non-volatile memory. Messages are accessed instantly and arrangedcompactly in this memory. The answerer can store 13 minutes of messages or 59 messagesat most (ICMs, OGMs and MEMOs combined).SETTING THE DAY/TIME STAMPYou need to set the day/time at every power up of the base unit, otherwise there will be noday/time stamp announcement for message playback. Please refer to the TAD DAY/TIMEsection of the PHONE SETUP OPERATION chapter for setup details.The base unit LCD day/time row will blink slowly and dual 7 segment LED digit will show“CL” if user had not completed this setup.RECORDING YOUR OUTGOING MESSAGESBefore using your Answerer, it is suggested that you record your own Outgoing Message(OGM) for each line. This is the announcement callers will hear when the system answersa call on each line.1. During Standby mode, press and hold the L1-OGM button to record your own line1OGM, the answerer will prompts “Please record mailbox 1 announcement after thetone”;2. Then release the button and start speak to the microphone when a beep tone isheard. The 7-segment LEDs will show the countdown time of the OGM recording,29,28,27,...;3. Press the STOP button when line 1OGM recording is completed. The updated line1OGM will be played back from the speaker immediately for your approval.25
4. To record the line2 OGM, repeat from step1 to 3 but using L2-OGM button to start theline2 OGM recording, the answerer will prompts “Please record mailbox 2announcement after the tone”.NOTE: Maximum OGM recording time is 30seconds.NOTE: To obtain a better sound quality for locally recorded messages, speak directly intothe microphone from a distance of 9 to 12 inches.CHECKING YOUR OUTGOING MESSAGETo check and playback your current outgoing messages.1. During Standby mode, press the L1-OGM button to check the current line1 OGM inuse, or press the L2-OGM button to check the current line2 OGM in use;2. The current OGM will be played back from the speaker immediately.RESTORE TO DEFAULT OGMTo restore the current OGM to pre-recorded system announcement.1. During Standby mode, press the L1-OGM button to play the current line1 customOGM;2. During playback, press the ERASE button to erase the line1 custom OGM thus thedefault line1 OGM is restored and played back to you immediately “Hello, Pleaseleave a message after the tone”.3. To restore line2 custom OGM back to default, repeat from step1 to 2 but this time useL2-OGM button to start the line2 OGM playback.TURNING THE ANSWERER ON/OFFYou may turn the both lines’ aswerer on/off by pressing buttons on base unit, issue commandduring line remote mode or handset remote mode. For operations during remote modes,please refer to remote section for detail operation.1. During Standby mode, press the L1 ANS ON/OFF button on the base unit to turn onthe line1 answerer, you will hear “Mailbox 1 answer on” from the speaker as indication;2. Press the L1 ANS ON/OFF button again to turn off the answerer, you will hear “Mailbox1 answer off” from the speaker as indication.3. To turn line2 answer on/off, press the L2 ANS ON/OFF button, you will hear “Mailbox2 answer on” or “Mailbox 2 answer off” from the speaker as indication.NOTE: Once turned off, the answerer will answer only after the 10th ring, allowing you toturn the answerer on or listen to the message stored from a remote location.NOTE: The 2lines answerer cannot answer to incoming calls at the same time. Whenspeakerphone is in use, the answerer cannot answer to call on another line, and also nohandset can remote access to the answerer during this period.SETTING THE RING COUNTDuring answer on mode, the answerer on both lines will answer the call on each line after thenumber of rings set in the ring count option menu by the user. Please refer to the TAD RINGCOUNT section of the PHONE SETUP OPERATION chapter for setup details.If “3” is selected, the answerer will answer the call after 3 rings;If “5” is selected, the answerer will answer the call after 5 rings;If “TS” is selected, the answerer will answer the call after 3 rings if there is new message(s)in the memory or after 5 rings if there is no new message in the memory, this will savemoney for making call from a remote location pay phone because you can hang up the call26
at the 4th ring in case no new message to listen to.NOTE: The new message(s) in the memory can be taken from either line1 or line2.SETTING REMOTE PIN CODEThere is a remote access PIN code, a 3 digits code, which is required for taking remote tothe answerer when calling from remote telephone. This PIN code is set on the base unit.Please refer to the TAD PIN SETUP section of the PHONE SETUP OPERATION chapterfor setup details. The default PIN code is 777.RECORDING A MEMOYou can leave a message to your family member(s) by recording a MEMO message locally.1. During Standby mode, press and hold the MEMO button to record MEMO message,the answerer will prompts “Please record message after the tone”;2. Then release the button and start speaking to the microphone when a beep tone isheard;3.Press the STOP button when MEMO recording is completed, the message counter(7-segment LEDs) will be increased by one.NOTE: The MEMO message(s) is stored in the same message memory as the ICMs, andis/are played back together with the ICMs during playback mode.NOTE: The maximum MEMO recording time per message is 2 minutes.PLAYING OF MESSAGE/MEMODuring Standby mode, press the PLAY button on base unit to start playback the message(s).The messages means all ICMs from both lines, MEMO messages. If there is new messagein memory, all new messages will be played back during this round. If there is no newmessage in memory, all messages will be played back during this round. Oldest messagewill be played first.1.During Standby mode, press the PLAY button on base unit to start playback of themessage(s);2. To repeat the current message, press the PREV. button on base unit to go the beginningof the current message; Press the PREV. button quickly again will skip to the previousmessage;3.To skip to next message, press the SKIP button on base unit;4. To erase the current message, press the ERASE button on the base unit;5. To erase all old message(s), press and hold the ERASE button on the base unit;6. To stop the message playback, press the STOP button on base unit.7. To change volume of playback, press the VOL.UP or VOL.DOWN button to changethe volume to desired level, the 7-segment LEDs shows “L1”, “L2”,... “L8” asspeaker volume indication.NOTE: TAD local operation is not allowed during base or handset(s) line in use state.NOTE: TAD local operation could be interrupted by talk on request from handset(s).HANDSET REMOTE MODEYou can listen to the message and turn answerer on/off using handset by entering thehandset remote mode.27
1. During Standby mode, press the REMOTE button on handset to enter the remotemode, the LCD shows “ANSWERER REMOTE ACCESS MODE”;2. You can press ‚ to playback the message as operating the base unit;3. During playback, press • will goes to beginning of current message and quicklypress again will goes to previous message, or press ƒ to goes to next message, orpress € to erase current message;4. At the beginning of the remote mode or after the stop of message playback, you willhear the voice menu “For help menu, press 7; To turn mailbox 1 answer off on, press4; To turn mailbox 2 answer off on, press 6; To playback, press 2; To stop, press 2again; During playback, to skip to next, press 3; To skip to the previous, press 1; Todelete, press 0”.5. During remote mode, you can press „ to turn line1 answer on/off and hear the voiceprompt “Mailbox 1 answer on” or “Mailbox 1 answer off” for indication. You canpress † to turn line2 answer on/off and hear the voice prompt “Mailbox 2 answeron” or “Mailbox 2 answer off” for indication;6. During remote mode, you can press ‡ to hear the voice menu again.NOTE: Handset remote TAD operation is not allowed during base line in use state.NOTE: Handset remote TAD operation could be interrupted by talk on request from base.LINE REMOTE MODEYou can call to your answerer from a remote tone telephone. Answerer will answer the callafter the preset ring count. (either 3, 5, or 10 rings)1. When the answerer answering the call, enter your 3 digits PIN code to engage theline remote mode. If the answerer does not prompts you the voice menu, that meansome DTMF tone code cannot be correctly received, please re-enter the PIN codeagain within 8seconds timeout period, you may need to enter * before the PIN to forcethe answerer to start over the reception of PIN code sequence.2. At the beginning of the remote mode, you will hear the voice menu, same voice menuas in handset remote mode, please refer to the tone command described in HANDSETREMOTE MODE section for detail. (you may turn any lines’ answerer on/off, playbackmessage, erase message)3. If the answerer cannot receive your next command within 8 seconds timeout countingfrom the end of completion of previous command, it will disconnect your call.4. If you disconnect the call, the answerer will disconnect after 8 seconds.INCOMING CALL SCREENINGWhen there comes an incoming call, you can let the answerer take the call for you. On theother hand you press the REMOTE button on handset to enter call screening mode 3seconds after the answerer answers the call, screen will show “SCREENING L1” or“SCREENING L2” for line1 and line2 case respectively, and you can listen to the callerfrom the handset receiver while the caller don’t known that the call is being screened.If you want to talk to the caller directly, press L1 button (or L2 button if for line2) to interruptthe ICM recording and talk with the caller immediately.28
WHEN THE MEMORY IS FULLThe answerer can record 13 minutes or 59 messages at most. When memory is full, youwill hear the voice prompt “MEMORY IS FULL” if you are trying to record new OGM/MEMO/ICM or when you enter the line/handset remote mode.You must delete some old messages in order to make room for new messages.IMPROVING CORDLESS RECEPTIONFollow these guidelines to improve cordless sound quality:•Select an area to install the 35828A where it is closest to the center of your homeor office. This will improve the operating range of the unit.•Keep the 35828A base unit away from electrical equipment. Radio FrequencyInterference (RFI) is sometimes generated by these appliances, which can causedegradation in cordless reception.•Keep the handset batteries charged as much as possible. Weak handsetbatteries can limit the range of cordless operation.MAINTENANCE1. Your phone should be situated away from heat sources such as radiators, heaters,stoves or any other appliance that produces heat.2. Use a slightly damp cloth to clean the plastic cabinet. A mild soap will help to removegrease or oil. Never use polish, solvents, abrasives or strong detergents since thesecan damage the finish.TROUBLESHOOTINGA. CALLER ID SYSTEM TROUBLESHOOTING TABLE29
B. TELEPHONE UNIT TROUBLESHOOTING TABLEC. ANSWERER SYSTEM TROUBLESHOOTING TABLE30
TECHNICAL INFORMATIONThis cordless phone uses radio frequencies to allow mobility. There are certain difficultiesin using radio frequencies with a cordless telephone. While these are normal, the followingcould affect the operation of your system.NOISE: Electric pulse noise is present in most homes at one time or another. This noise ismost intense during electrical storms. Certain kinds of electric equipment such as lightdimmers, fluorescent bulbs, motors, and fans also generate noise pulses. Because radiofrequencies are susceptible to these noise pulses, you may occasionally hear them in yourhandset. Generally, they are minor annoyances and should not be interpreted as defectsin your system.RANGE: Because radio frequencies are used, location of the base unit can affect operatingrange. Try several locations in your home or business and pick the one that gives you theclearest signal.INTERFERENCE: Some electronic devices operate in and/or generate interference nearthe operating frequencies of your cordless telephone. While several protection circuits areused to prevent unwanted signals, there may be periods when these unwanted signalscause interference. If interference occurs frequently, it can be minimized or eliminated byrelocating the base unit. You can check for interference before selecting the final base unitlocation by plugging in the phone.ADAPTER: Use Only Class 2 Power Source 9VDC 850mA. Distributed Exclusively Worldwide by Unical Enterprises, Inc., City of Industry, California, USA 35828A/06-CPV7 http://www.nwbphones.com31

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