Unitech Electronics MT390SNHF IP Intercom Door Phone User Manual letterhead OL

Unitech Electronics Co., Ltd. IP Intercom Door Phone letterhead OL

Users Manual

Unitech Group 1 TASHI Smartech Co., Ltd. Unitech Group 3F., No. 188, Baoqiao Rd., Xindian Dist., New Taipei City 231,Taiwan, R.O.C. Tel: +886-2-8912-1268 Fax: +886-2-2911-3918 TASHI Website: www.tashi.ute.com Version：1.1 2016/10/18 IP Intercom Door Phone MT390S User Manual and Installation Guide
Unitech Group 2 TASHI Smartech Co., Ltd. Unitech Group 3F., No. 188, Baoqiao Rd., Xindian Dist., New Taipei City 231,Taiwan, R.O.C. Tel: +886-2-8912-1268 Fax: +886-2-2911-3918 TASHI Website: www.tashi.ute.com Table of Contents TABLE OF CONTENTS .................................................................................................. 2 PREFACE ...................................................................................................................... 4 ABOUT THIS MANUAL ................................................................................................. 4 Regulatory Compliance Statements .................................................................................. 4 Laser Information ............................................................................................................ 6 LED Information .............................................................................................................. 7 Battery Notice ................................................................................................................. 7 Adapter Notice ................................................................................................................ 9 Hearing Damage Warning ................................................................................................ 9 Warranty Policy .............................................................................................................. 10 CHAPTER 1 ................................................................................................................ 11 GETTING STARTED .................................................................................................... 11 MT390S and Elfin System ............................................................................................... 11 CHAPTER 2 ................................................................................................................ 12 BASIC OPERATION .................................................................................................... 12 Package and Interface Overview ..................................................................................... 12 Terminal Block ............................................................................................................... 14 CHAPTER 3 ................................................................................................................ 16 INSTALLATION .......................................................................................................... 16 Process .......................................................................................................................... 16 Altitude ......................................................................................................................... 17 Physical Appearance ....................................................................................................... 18 CHAPTER 4 ................................................................................................................ 19 DOCUMENT VERSION RECORD ................................................................................. 19 Version Record ............................................................................................................... 19 APPENDIX A .............................................................................................................. 20 SYSTEM SPECIFICATIONS ........................................................................................ 20
Unitech Group 3 TASHI Smartech Co., Ltd. Unitech Group 3F., No. 188, Baoqiao Rd., Xindian Dist., New Taipei City 231,Taiwan, R.O.C. Tel: +886-2-8912-1268 Fax: +886-2-2911-3918 TASHI Website: www.tashi.ute.com APPENDIX B .............................................................................................................. 23 WORLDWIDE SUPPORT ............................................................................................ 23
Unitech Group 4 TASHI Smartech Co., Ltd. Unitech Group 3F., No. 188, Baoqiao Rd., Xindian Dist., New Taipei City 231,Taiwan, R.O.C. Tel: +886-2-8912-1268 Fax: +886-2-2911-3918 TASHI Website: www.tashi.ute.com Preface About This Manual Thank you for purchasing the unitech product. This manual explains how to install, operate and maintain our product. No part of this publication may be reproduced or used in any form, or by any electrical or mechanical means, such as photocopying, recording, or information storage and retrieval systems, without permission in writing from the manufacturer. The material in this manual is subject to change without notice. Regulatory Compliance Statements FCC Warning Statement This device has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference with radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference with radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: –Reorient or relocate the receiving antenna. –Increase the separation between the equipment and receiver. –Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. –Consult the dealer or an experienced radio/TV technician for help. 1. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. 2. This device complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. To maintain compliance with FCC RF exposure requirements, avoid direct contact to the transmitting antenna during transmitting. 3. Any changes or modifications (including the antennas) made to this device that are not expressly approved by the manufacturer may void the user’s authority to operate the equipment.
Unitech Group 5 TASHI Smartech Co., Ltd. Unitech Group 3F., No. 188, Baoqiao Rd., Xindian Dist., New Taipei City 231,Taiwan, R.O.C. Tel: +886-2-8912-1268 Fax: +886-2-2911-3918 TASHI Website: www.tashi.ute.com FCC Label Statement This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation. RF Radiation Exposure Statement For body contact during operation, this device has been tested and meets FCC RF exposure guidelines when used with an accessory that contains no metal and that positions the handset a minimum of 20 cm from the body. Use of other accessories may not ensure compliance with FCC RF exposure guidelines. Canadian Compliance Statement This Class B Digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numerique de la classe B respecte les exigences du Reglement sur le material broilleur du Canada. European Conformity Statement unitech Electronics co., Ltd herewith declares that the unitech product is in compliance with the essential requirements and all other provisions of the R&TTE 1999/5/EC directive, the EMC 2004/108/EC directive and the Low Voltage 2006/95/EC directive. The declaration of conformity is available for download at: https://portal.unitech.eu/public/Safetyregulatorystatement RoHS Statement This device conforms to RoHS (Restriction Of Hazardous Substances) European Union regulations that set maximum concentration limits on hazardous materials used in electrical and electronic equipment. Waste electrical and electronic equipment (WEEE)
Unitech Group 6 TASHI Smartech Co., Ltd. Unitech Group 3F., No. 188, Baoqiao Rd., Xindian Dist., New Taipei City 231,Taiwan, R.O.C. Tel: +886-2-8912-1268 Fax: +886-2-2911-3918 TASHI Website: www.tashi.ute.com unitech has set up a policy and process to meet the EU directive 2002/96/EC and update 2003/108/EC concerning electronic waste disposal. For more detailed information of the electronic waste disposal of the products you have purchased from unitech directly or via unitech’s resellers, you shall either contact your local supplier or visit us at : https://portal.unitech.eu/public/WEEE Taiwan NCC Warning Statement 低功率電波輻射性電機管理辦法 第十二條：經型式認證合格之低功率射頻電機，非經許可，公司、商號或使用者均不得擅自變更頻率、加大功率或變更原設計之特性及功能。 第十四條：低功率射頻電機之使用不得影響飛航安全及干擾合法通信；經發現有干擾現象時，應立即停用，並改善至無干擾時方得繼續使用。 低功率射頻電機需忍受合法通信或工業、科學及醫療用電波輻射性電機設備 之干擾。 Laser Information The unitech product is certified in the U.S. to conform to the requirements of DHHS/CDRH 21CFR Subchapter J and to the requirements of IEC 825-1. Class II and Class 2 products are not considered to be hazardous. The unitech product contains internally a Visible Laser Diode (VLD) whose emissions do not exceed the maximum limits as set forth in the above regulations. The scanner is designed so that there is no human access to harmful laser light during normal operation, user maintenance or prescribed service operations. The laser safety warning label required by the DHHS/IEC for the unitech product’s optional laser scanner module is located on the memory compartment cover, on the back of the unit. * Laser information only applies to the products with laser components. CAUTION! Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous laser light. Use of optical instruments with the scanner, including binoculars, microscopes, and magnifying glasses, with will increase eye damage.
Unitech Group 7 TASHI Smartech Co., Ltd. Unitech Group 3F., No. 188, Baoqiao Rd., Xindian Dist., New Taipei City 231,Taiwan, R.O.C. Tel: +886-2-8912-1268 Fax: +886-2-2911-3918 TASHI Website: www.tashi.ute.com This does not include eyeglasses worn by the user. LED Information The unitech product contains LED indicator(s) or LED ring whose luminance is not harmful to human eyes during normal operation, user maintenance or prescribed service operations. *LED information only applies to the products with LED components. Battery Notice 1. To guarantee optimal performance, it is recommended that rechargeable batteries be replaced every year, or after 500 charging cycles are completed. It is normal for the battery to balloon or expand after one year or 500 cycles. Although it does not cause damage, it cannot be used again and must be disposed of according to the location's safe battery disposal procedures. 2. If a battery performance decreases more than 20%, the battery is at the end of its life cycle. Stop use and ensure the battery is disposed of properly. 3. The length of time that a battery lasts depends on the battery type and how the device is used. Conserve the battery life by doing the following:  Avoid fully uncharging the battery because this places additional strain on it. Several partial uncharges with frequent charges are better than a fully uncharged battery. Charging a partially charged battery does not cause harm to the unit.  Keep the battery cool. Avoid hot vehicles. For prolonged storage, keep the battery at a 40% charge level.  Do not leave the battery uncharged and unused for an extended period of time, the battery will wear out and the longevity of the battery will be at least half of one with frequent charges. 4. Protect battery life by not over or under charging the battery. 5. Please do not leave battery unused for long time without charging it. Despite unitech’s safety precautions, the battery pack may begin to change shape. If so, stop using it immediately. Please check to see if you are using a proper power adapter to charge the battery or contact your service provider for service. 6. If you cannot charge the battery after it has been idle for an extended period of time and it begins to heat up, please do not try to charge it. It may not be functional anymore. 7. Please only use the original battery from unitech. Using a third party battery can damage our products. Please note that when such damage occurs, it is not covered by unitech’s warranty policy.
Unitech Group 8 TASHI Smartech Co., Ltd. Unitech Group 3F., No. 188, Baoqiao Rd., Xindian Dist., New Taipei City 231,Taiwan, R.O.C. Tel: +886-2-8912-1268 Fax: +886-2-2911-3918 TASHI Website: www.tashi.ute.com CAUTION!  RISK OF EXPLOSION IF BATTERY IS REPLACED INCORRECTLY. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.  如果更換不正確之電池行事會有爆炸的風險 請依製造商說明書處理用過之電池  如果更换不正确之电池行事会有爆炸的风险 请依制造商说明书处理用过之电池 Battery charge notice It is important to consider temperature when the battery pack is charging. Charging is most efficient at normal room temperature or in a slightly cooler environment. It is essential that batteries are charged within the stated range of 0°C to 40°C. Charging batteries outside of the specified range could damage the batteries and shorten their life cycle. CAUTION! Do not charge batteries at a temperature lower than 0°C. This will make the batteries unstable and dangerous. Please use a battery temperature detecting device for a charger to ensure a safe charging temperature range. CAUTION! To ensure the unit working properly, please keep all connectors away from the contaminants staying inside of them such as dust, grease, mud, and water. The negligence may cause the unit with no communication, short circuited, and overheated and so on. CAUTION! If the connector is damaged, please ensure the connector is being fully repaired before use the unit to avoid causing short circuited. Storage and safety notice Although charged batteries may be left unused for several months, their capacity may be depleted due to build up of internal resistance. If this happens, they will require recharging prior to use. Batteries may be stored at temperatures between -20°C to 60°C, however they may deplete more rapidly at higher temperatures. It is recommended to store batteries at room temperature. * The message above only applies to the usage of the removable batteries. For the products with non-removable batteries / without batteries, please refer to the specification of each product.
Unitech Group 9 TASHI Smartech Co., Ltd. Unitech Group 3F., No. 188, Baoqiao Rd., Xindian Dist., New Taipei City 231,Taiwan, R.O.C. Tel: +886-2-8912-1268 Fax: +886-2-2911-3918 TASHI Website: www.tashi.ute.com Product Operation and Storage Notice The unitech product has applicable operation and storage temperature conditions. Please follow the limitation of suggested temperature conditions to avoid failure, damage or malfunction. *For applicable temperature conditions, please refer to the specification of each product. Adapter Notice 1. Please do not leave the power adapter in the socket when it is not connected to your unitech product for charging. 2. Please remove the power adapter when the battery is fully recharged. 3. The bundled power adapter that comes with your unitech product is not meant to be used outdoors. An adapter exposed to water or rain, or a very humid environment can cause damage to both the adapter and the product. 4. Please only use the bundled power adapter or same specification of adapter to charge your unitech product. Using the wrong power adapter can damage your unitech product. * The message above only applies to the product connected to the adapter. For the products without using the adapters, please refer to the specification of each product. Hearing Damage Warning Zx.3 Warning The warning shall be placed on the equipment, or on the packaging, or in the instruction manual and shall consist of the following: - the symbol of Figure 1 with a minimum height of 5 mm; and - the following wording, or similar : To prevent possible hearing damage, do not listen at high volume levels for long periods. Alternatively, the entire warning may be given through the equipment display during use, when the user is asked to acknowledge activation of the higher level.
Unitech Group 10 TASHI Smartech Co., Ltd. Unitech Group 3F., No. 188, Baoqiao Rd., Xindian Dist., New Taipei City 231,Taiwan, R.O.C. Tel: +886-2-8912-1268 Fax: +886-2-2911-3918 TASHI Website: www.tashi.ute.com Warranty Policy The following items covered under the unitech Limited Warranty are free from defects during normal use: The warranty period is varied from each country. Please consult with your supplier or unitech local office for actual length of warranty period to your purchased product. Warranty becomes void if equipment is modified, improperly installed or used, damaged by accident or neglect, or if any parts are improperly installed or replaced by the user.
Unitech Group 11 TASHI Smartech Co., Ltd. Unitech Group 3F., No. 188, Baoqiao Rd., Xindian Dist., New Taipei City 231,Taiwan, R.O.C. Tel: +886-2-8912-1268 Fax: +886-2-2911-3918 TASHI Website: www.tashi.ute.com Chapter 1 Getting Started MT390S and Elfin System This manual includes the introduction of MT390S, the installation and other supporting information for the users. Elfin system is a kind of Smart Home system, and MT390S is the Public Door Terminal and/or the Family Door Terminal in the Elfin System. MT390S is designed for the TASHI related vertical markets; TASHI stands for Telephony, Access, Security, Home Automation and Intercom. The following diagram has presented the architecture of the Elfin system; it includes MT390S and other related devices: For the user manuals on the Elfin System, “Elfin Household User Manual” and “Elfin Custodian User Manual”, please refer to the Appendix B, “World Support” and contact regional services representatives. MT390S has delicate design and is suitable to be installed in the household and community as the public door terminal and/or the family door terminal.
Unitech Group 12 TASHI Smartech Co., Ltd. Unitech Group 3F., No. 188, Baoqiao Rd., Xindian Dist., New Taipei City 231,Taiwan, R.O.C. Tel: +886-2-8912-1268 Fax: +886-2-2911-3918 TASHI Website: www.tashi.ute.com Chapter 2 Basic Operation Package and Interface Overview Please make sure the following contents are in the MT390S box. If anything appears missing or damaged, please contact the TASHI representatives. MT390S Relay Cable (3 pins) Communication Cable (8 pins) QRG Paper Note Screw (1 pcs in a bag) Note: The on-wall kit and the on-wall kit with shielding roof are the options.
Unitech Group 13 TASHI Smartech Co., Ltd. Unitech Group 3F., No. 188, Baoqiao Rd., Xindian Dist., New Taipei City 231,Taiwan, R.O.C. Tel: +886-2-8912-1268 Fax: +886-2-2911-3918 TASHI Website: www.tashi.ute.com Outlook: The appearance is graceful and meets the IP Code 65; refer to Appendix A, “System Specifications” for the details. MT390S with on-wall kit, shielding roof: MT390S with on-wall kit: Front Side: It consists of five main parts; the speaker, the camera, the LED, the doorbell and the RFID area. 攝相模組 摄相头 Camera 門鈴 門鈴 Door Bell RFID 區 RFID 區 RFID Area 喇叭 喇叭 Speaker Speaker LED Doorbell RFID Area Camera
Unitech Group 14 TASHI Smartech Co., Ltd. Unitech Group 3F., No. 188, Baoqiao Rd., Xindian Dist., New Taipei City 231,Taiwan, R.O.C. Tel: +886-2-8912-1268 Fax: +886-2-2911-3918 TASHI Website: www.tashi.ute.com Rear Side: There are two terminal blocks; one is the Terminal Block (1X8), the other is the Terminal Block (1X3). The pin definition/functionality, refer to the section of “Terminal Block”. Terminal Block Terminal Block (1X8) Pin Assignment: This is the Terminal Block (1X8); the color and the function have been depicted respectively. Pin Wire Color Description 1 Blue RS485- 2 Green RS485+ 3 Yellow DI-2 4 Orange DI-1 5 Purple Wiegand_D1 6 Gray Wiegand_D0 7 Black GND 8 Red 12V Terminal Block (1X8) Slot Terminal Block (1X3) Slot Ethernet Port Pin 1 Pin 8
Unitech Group 15 TASHI Smartech Co., Ltd. Unitech Group 3F., No. 188, Baoqiao Rd., Xindian Dist., New Taipei City 231,Taiwan, R.O.C. Tel: +886-2-8912-1268 Fax: +886-2-2911-3918 TASHI Website: www.tashi.ute.com In the condition of “DI-1 connects to Hi (5V)” and “DI-2 connects to ground (0)”, DI (Input) will be High when be activated; otherwise DI will be Low. Relay Pin Assignment: This is the Terminal Block (1X3); the function has been presented. Pin Name Wire Color Description 1 C Black Relay 1 Common 2 NC White Relay 1 Normal Close 3 NO Red Relay 1 Normal Open Pin 1 Pin 3
Unitech Group 16 TASHI Smartech Co., Ltd. Unitech Group 3F., No. 188, Baoqiao Rd., Xindian Dist., New Taipei City 231,Taiwan, R.O.C. Tel: +886-2-8912-1268 Fax: +886-2-2911-3918 TASHI Website: www.tashi.ute.com Chapter 3 Installation Process Please follow the process to install the MT390S. 1. Fit the on-wall kit in the direction as shown onto the wall by two bolts, there are two kinds of on-wall kit; the outside on-wall kit, the on-wall kit. Due to the outside on-wall kit has the upper cover; it is higher than the on-wall kit. Please refer to the section of “Altitude” for the suggested altitude when installing the outside on-wall kit/on-wall kit. Condition 1: On-wall kit with shielding roof Condition 2: On-wall kit Hook Hook
Unitech Group 17 TASHI Smartech Co., Ltd. Unitech Group 3F., No. 188, Baoqiao Rd., Xindian Dist., New Taipei City 231,Taiwan, R.O.C. Tel: +886-2-8912-1268 Fax: +886-2-2911-3918 TASHI Website: www.tashi.ute.com 2. Connect the Ethernet, the Communication Cable (8 pins) and the Relay Cable (3 pins). 3. Fit MT390S onto the outside on-wall kit/on-wall kit by aligning the hooks (the outside on-wall kit/on-wall kit) to the mounting holes (the rear side of MT390S), and then lift MT390S vertically upwards and push to the end. 4. Tighten the screw as shown below. Using other kinds of screw will result in unrecoverable damage and void the warranty. Altitude Due to the wide-range camera is used in the MT390S (the horizontal angle is 91° and the vertical angle is 47°), the altitude of the installation should be considered carefully. Condition 1: Outside on-wall kit It is suggested that the distance between the top of the outside on-wall kit and the ground is about 174cm. Communication Cable (8 pins) Mounting Hole Relay Cable (3 pins) Ethernet
Unitech Group 18 TASHI Smartech Co., Ltd. Unitech Group 3F., No. 188, Baoqiao Rd., Xindian Dist., New Taipei City 231,Taiwan, R.O.C. Tel: +886-2-8912-1268 Fax: +886-2-2911-3918 TASHI Website: www.tashi.ute.com Condition 2: On-wall kit It is suggested that the distance between the top of MT390S and the ground is about 171cm. Please make sure the ground is flat, take the height difference into consideration if it is not the flat surface. In front of camera with 50cm, the coverage of length of users would be from 143cm to 187cm; it might need to be modified by the on-site situation. Schematic Diagram: Physical Appearance The diagram of physical appearance for MT390S: Unit: mm Outside on-wall kit Height = about 174 cm Distance = 50 cm On-wall kit Height = about 171 cm
Unitech Group 19 TASHI Smartech Co., Ltd. Unitech Group 3F., No. 188, Baoqiao Rd., Xindian Dist., New Taipei City 231,Taiwan, R.O.C. Tel: +886-2-8912-1268 Fax: +886-2-2911-3918 TASHI Website: www.tashi.ute.com Chapter 4 Document Version Record Version Record V1.0 Initial Version V1.1 Modify the title of the cover page Remove some statements in the section of “Regulatory Compliance Statements”
Unitech Group 20 TASHI Smartech Co., Ltd. Unitech Group 3F., No. 188, Baoqiao Rd., Xindian Dist., New Taipei City 231,Taiwan, R.O.C. Tel: +886-2-8912-1268 Fax: +886-2-2911-3918 TASHI Website: www.tashi.ute.com Appendix A System Specifications This table contains the system specifications for MT390S: Processor CPU ITE IT9079(400MHz)+IT9917(200MHz) Memory SDRAM 64MB (DDR2, 16 bits) Flash 16MB (NOR TYPE Flash, 4 bits) OS Open RTOS, based on FreeRTOS V7.5.3 Key Top Side 1 key for doorbell with 2 color LED Red for power off / off line / alarm set for RFID Green for power on (keep flashing) / on line (constant green) / RFID signal (one flash) Bottom Side WIFI WPS Button: HW WPS function input Reset Button: HW warm start function Interface USB Host Just for firmware update OS MicroSD Connector Support MicroSD memory card Terminal Block (1X8) Refer to page 6 Terminal Block (1X3) Refer to page 6 RJ45 Ethernet 10/100M bps PHY with POE function Audio Speaker 8 ohm/2W output Support for over 85 dB at 10cm distance from top side when push doorbell Microphone One MIC design Directivity => Omni-direcyivitional Sensitivity => -42dB (@1K Hz)
Unitech Group 21 TASHI Smartech Co., Ltd. Unitech Group 3F., No. 188, Baoqiao Rd., Xindian Dist., New Taipei City 231,Taiwan, R.O.C. Tel: +886-2-8912-1268 Fax: +886-2-2911-3918 TASHI Website: www.tashi.ute.com Enclosure Weight 200g Dimension 154.50mm(L) X 96.00mm(W) X 20.00mm(H) Environmental Operating Temperature -10° to 50° C Storage Temperature -20° to 60° C Charging Temperature 0° to 40° C Humidity 95% non-condensing Vibration and Shock Protection Tested to MIL-STD-810F, 514.4 process II Loose Cargo Test With package RF Module Wireless LAN Module Module Name: WM-8188E IEEE 802.11 b/g/n Using USB interface connected to CPU RFID/HF Module Module Name: Egm-nfc-s68 Support ISO-15693 Support ISO-14443A (EasyCard) / 14443B Support NFC RFID/LF EM module Module Name: RF10-10 Support ISO-11784 Support ISO-11785 RF Antenna & Performance Wireless LAN One antenna design, support b/g/n; antenna passive > 40% RFID/HF PCB Antenna; Using HF Mirfare S50 card, 4.0cm ≧Reading distance ≧ 3.0cm RFID/LF Coil Antenna; Using LF EM card, 3.0cm ≧Reading distance ≧ 2.6cm Certification Complies with FCC class B, CE , BSMI , NCC, CCC waived, C-Tick Camera 1M camera: 606563G / PIXELPIUS PO3100K; landscape type Data Formats Bayer color filter pattern 4:2:2 YUV data sequence Maximum Frame Rate 60fps, 1280x720 YCbCr @ 74.25MHz 60fps, 1280x720 Bayer @ 74.25MHz
Unitech Group 22 TASHI Smartech Co., Ltd. Unitech Group 3F., No. 188, Baoqiao Rd., Xindian Dist., New Taipei City 231,Taiwan, R.O.C. Tel: +886-2-8912-1268 Fax: +886-2-2911-3918 TASHI Website: www.tashi.ute.com Storage Micro SD, support up to 32GB IP Requirement IEC/EN 60529 Standard IP rating is IP65, front panel Power DC Power 12V From terminal block POE 13W, from RJ45 connector ESD Contact 8KV Air 12KV
Unitech Group 23 TASHI Smartech Co., Ltd. Unitech Group 3F., No. 188, Baoqiao Rd., Xindian Dist., New Taipei City 231,Taiwan, R.O.C. Tel: +886-2-8912-1268 Fax: +886-2-2911-3918 TASHI Website: www.tashi.ute.com Appendix B Worldwide Support At Unitech, we have a professional support team to answer your questions or any related technical issues. If the equipment problem occurs, you may contact our regional services representatives to get the quick response. We have seven regional services centers, and choose your region to get our quick support and their contact information can be found in our websites provided as below. Region Website TASHI Smartech http://www.tashi.ute.com Global Operation Center http://www.ute.com Unitech Taiwan http://tw.ute.com Unitech Asia Pacific & Middle http://apac.ute.com http://india.ute.com Unitech China http://cn.ute.com Unitech Japan http://jp.ute.com Unitech America http://us.ute.com http://can.ute.com Unitech Europe http://eu.ute.com In addition, you could contact TASHI Smartech by TASHI@tashi.ute.com

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