Unitron Hearing UWNB3 Wireless Hearing Instrument User Manual

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Stride
behind-the-ear (BTE)
hearing aid guide
Thank you
Thank you for choosing these hearing aids.
We care deeply about people with hearing
loss. We work closely with hearing healthcare
professionals to make advanced, purposedriven solutions available to everyone.
Because hearing matters.
This user guide applies to the following models:
Stride™ P Pro (2015)
Stride™ P 800 (2015)
Stride™ P 700 (2015)
Stride™ P 600 (2015)
Stride™ P 500 (2015)
Stride™ P Dura Pro (2015)
Stride™ P Dura 800 (2015)
Stride™ P Dura 700 (2015)
Stride™ P Dura 600 (2015)
Stride™ P Dura 500 (2015)
Your hearing aids
Hearing healthcare professional:________________
___________________________________________
Telephone:__________________________________
Model: _____________________________________
Serial number:_______________________________
Replacement batteries:
Size 13
Warranty:___________________________________
Program 1 is for: _____________________________
Program 2 is for: _____________________________
Program 3 is for: _____________________________
Program 4 is for: _____________________________
Date of purchase:_____________________________
Quick reference
Low battery warning
Table of contents
Battery size
2 beeps every
30 minutes
13
Warnings..................................................................................... 6
Putting your hearing aids on your ears..................................... 10
Stride P Dura
Stride P
Changing batteries
Changing batteries
Turning your hearing aids on and off .........................................12
Plus (+)
signs
Plus (+)
signs
On / Off
Your hearing aids at a glance...................................................... 2
Battery information....................................................................13
Tinnitus masker ........................................................................ 16
Operating instructions...............................................................19
Using the telephone.................................................................. 25
Protecting your hearing aids.....................................................28
On / Off
Cleaning your hearing aids........................................................ 29
Accessories............................................................................... 33
Assistive listening devices........................................................ 34
On
Off
On
Off
Troubleshooting guide.............................................................. 36
Warning to hearing aid dispensers (to comply with the U.S.
Food and Drug Administration (FDA) regulations) ....................41
Information and explanation of symbols.................................. 44
Compliance information............................................................ 46
Push button
switching
programs
volume control
Push button Rocker switch
switching
programs
volume
control
v olume
control
Patient feedback.......................................................................48
Additional notes........................................................................ 49
Your hearing aids at a glance
1 Earhook - your custom made earmold attaches
to your hearing aids using the earhook
2 Microphone - sound enters your hearing aids
through the microphones. Microphone shield protects microphones from dirt & debris
3 	Push button - switches between listening
programs or changes the volume level,
depending on your customized fitting
4 	Rocker switch - controls the volume level
7 E
 armold - allows the sound to pass from the
hearing aids to the ear and holds the hearing
aids in place
8	
Slim tube - sound travels down the slim tube to
the ear canal
9 D
 ome - holds the slim tube in place in your ear
canal
10	Retention piece - helps prevent the dome and
slim tube from moving out of the ear canal
5	
Battery door (on & off) - close the door to turn on
your hearing aids, open the door all the way to
turn off your hearing aid or to change the battery
6 	Tubing - part of the earmold that attaches it to
the earhook
Stride P Dura BTE hearing aids
Stride P BTE hearing aids
10
10
Warnings
	The intended use of hearing aids is to
amplify and transmit sound to the ears and
hereby compensate for impaired hearing.
The hearing aids (specially programmed for
each hearing loss) must only be used by the
intended person. They should not be used
by any other person as they could damage
hearing.
	Hearing aids should only be used as
directed by your physician or hearing
healthcare professional.
	Hearing aids will not restore normal
hearing and will not prevent or improve a
hearing impairment resulting from organic
conditions.
	Do not use your hearing aids in explosion
hazard areas.
	Allergic reactions to hearing aids are unlikely.
However, if you experience itching, redness,
soreness, inflammation or a burning
sensation in or around your ears, inform
your hearing healthcare professional and
contact your physician.
	In the unlikely case that any parts remain
in the ear canal after the removal of the
hearing aid, contact a physician immediately.
	Remove your hearing aids for CT and
MRI scans or for other electromagnetic
procedures.
	Special care should be exercised in wearing
hearing aids when maximum sound
pressure levels exceed 132 decibels. There
may be a risk of impairing your remaining
hearing. Speak with your hearing healthcare
professional to ensure the maximum output
of your hearing aids is suitable for your
particular hearing loss.
Magnet and battery warnings
	Never leave hearing aids, batteries or
magnets where small children and pets
can reach them. Never put hearing aids or
batteries in your mouth. If a hearing aid
or battery is swallowed, call a physician
immediately.
	The magnet may affect some medical
devices or electronic systems. Always keep
the magnet (or the telephone equipped
with the magnet) at least 30 cm (12”) away
from pacemakers, credit cards or other
magnetically sensitive devices.
Precautions
	The use of hearing aids is only part of
hearing rehabilitation; auditory training and
lip reading instruction may be required as
well.
	In most cases, infrequent use of hearing
aids does not provide full benefit. Once you
have become accustomed to your hearing
aids, wear your hearing aids everyday all
day.
	Your hearing aids use the most modern
components to provide the best possible
sound quality in every listening situation.
However, communication devices such as
digital cell phones can create interference
(a buzzing sound) in hearing aids. If you
experience interference from a cell phone
being used close by, you can minimize this
interference in a number of ways. Switch
your hearing aids to another program, turn
your head in a different direction or locate
the cell phone and move away from it.
	Too high distortion during dialing or
phoning may mean that the phone handset
is stressed by the magnet. To avoid any
damage, please move the magnet to
another place on the telephone receiver.
Note to hearing healthcare professional
	Domes should never be fitted on patients
with perforated eardrums, exposed middle
ear cavities, or surgically altered ear
canals. In the case of such a condition, we
recommend to use a customized earmold.
Labeling
The serial number and year of manufacture are
located inside the battery door.
Putting your hearing aids on your ears
Your hearing aids may be color-coded with a
small dot on the battery door: red = right ear;
blue = left ear.
Hearing aids with earmolds
1.	Hold the earmold between 1.
your thumb and index
finger, with the opening
facing toward your ear
canal and the hearing aid
resting above your ear.
2.
2.	Carefully insert the
earmold in your ear. You
may need to twist it slightly
to the back. The earmold
should fit into your ear
snugly and comfortably.
3.
Gently pull down and back
on your earlobe to help you
insert the earmold into your
ear canal more easily.
3.	Place the hearing aid over
the top of your ear.
10
Hearing aids with slim tubes
1.	Place the hearing aid over 1.
the top of your ear. The
slim tube should lie flush
against your head and not
stick out.
2.	Hold the slim tube where it
2.
attaches to the dome and
gently push the dome into
your ear canal.
3.	Place the retention piece
in your ear so it rests at the
bottom of the opening of
3.
your ear canal.
11
Turning your hearing aids on and off
Battery information
The battery door acts as an on and off switch.
1.	
On: Close the 1.
1.
battery door
fully.
Low battery warning
	Note: It may
take five
seconds
2.
before the
hearing aid
turns on.
Your hearing
healthcare
professional
can increase
the start up
delay if required.
2.
2.	
Off: Open the battery door.
	Note: When turning your hearing aid on and off
while it is on the ear, grasp the top and bottom
of the device with your index finger and thumb.
Use your thumb to open and close the battery
door.
12
Two long beeps indicate the hearing aid battery
is low. After the low battery warning, sounds
may not be as clear. This is normal and can be
fixed by changing the batteries.
If you can’t hear the low battery warning, your
hearing healthcare professional can change its
pitch or loudness. If you prefer, it can be turned
off entirely.
	Your hearing aids are designed to generate a
low battery warning every 30 minutes until you
change the batteries, but depending on the
condition of the batteries, they may die before
another low battery warning occurs. Therefore,
it is recommended that the batteries are
replaced as soon as possible once you hear the
low battery warning.
13
Replacing the battery
1.	Gently swing
out the battery
door with your
fingernail.
2.	Push the battery
with your thumb
and index finger
towards the open
side, and remove
or pull the
battery straight
out, depending
on your style of
hearing aid.
3.	Insert the new
battery into
the battery
compartment
with the plus
(+) sign on the
battery facing the
same way as the
14
1.
1.
plus (+) sign on the edge of the battery door.
This will ensure that the battery door closes
properly.
	Note: If the battery is inserted incorrectly, the
hearing aid will not turn on.
2.
3.
4.
2.
3.
4.
4. Close the battery door.
	Note: There is a tamper-proof battery door
option for these hearing aids. Please see your
hearing healthcare professional for further
information.
Caring for batteries
• Always discard batteries in a safe and
environmentally friendly way.
• To prolong battery life, remember to turn
your hearing aids off when not in use,
especially when asleep.
• Remove the batteries and keep the battery
door open while hearing aids are not being
worn, especially when asleep. This will allow
internal moisture to evaporate.
15
Tinnitus masker
Tinnitus masker uses broadband noise to
provide temporary relief of tinnitus.
Tinnitus masker warnings
	The tinnitus masker is a broadband sound
generator. It provides a means of sound
enrichment therapy that can be used as
part of a personalized tinnitus management
program to provide temporary relief from
tinnitus.
	The underlying principle of sound
enrichment is to provide supplementary
noise stimulation which can help defocus
your attention from your tinnitus and avoid
negative reactions. Sound enrichment,
coupled with instructional counseling, is an
established approach to managing tinnitus.
	Air conduction hearing aids with the
tinnitus masker are to be fitted by a hearing
healthcare professional familiar with the
diagnosis and management of tinnitus.
16
	Should you develop any side effects
while using the tinnitus masker, such as
headaches, nausea, dizziness or heart
palpitations or experience a decrease
in auditory function such as decreased
loudness tolerance, worsening of tinnitus, or
speech not as clear, you should discontinue
use of the device and seek medical
attention.
	The volume of the tinnitus masker can be
set to a level which could lead to permanent
hearing damage when used for a prolonged
period of time. Should the tinnitus masker
be set to such a level in your hearing aid,
your hearing healthcare professional will
advise you of the maximum amount of time
per day you should use the tinnitus masker.
The tinnitus masker should never be used at
uncomfortable levels.
17
Important information
	The tinnitus masker generates sounds that are
used as part of your personalized temporary
tinnitus management program to provide
relief from tinnitus. It should always be
used as prescribed by a hearing healthcare
professional who is familiar with the diagnosis
and treatment of tinnitus.
	Good health practice requires that a person
reporting tinnitus have a medical evaluation by
a licensed ear physician before using a sound
generator. The purpose of such an evaluation
is to ensure that medically treatable conditions,
which may be causing tinnitus, are identified
and treated prior to using a sound generator.
	The tinnitus masker is intended for adults 18
years of age or older who have both hearing
loss and tinnitus.
18
Operating instructions
Your hearing aids may come with two controls
that allow you to further adjust them – a rocker
switch and a push button.
Rocker switch
The rocker switch on your hearing aids
is a volume control.
Volume control
• Press up to increase volume
• Press down to decrease volume
As you change the volume level, your hearing
aids will beep.
Volume setting
Beeps
Suggested volume level
1 beep
Turning volume up
short beep
Turning volume down
short beep
Maximum volume level
2 beeps
Minimum volume level
2 beeps
19
Push button
The push button on your hearing
aids can be either a program
control, a volume control or a
combination of both.
Program control
If your push button is a program control, each
time you push the button, you will move to a new
hearing aid program.
Your hearing aids beep to indicate which
program you are in.
Program setting
Beeps
Program 1 (e.g. automatic program)
1 beep
Program 2 (e.g. speech in noise)
2 beeps
Program 3 (e.g. easy-t/telephone)
3 beeps
Program 4 (e.g. music)
4 beeps
Easy-t/telephone
short melody
DuoLink (if enabled)
Opposite ear beeps
the same as side
being adjusted
Please see the front of this booklet for a listing of
your personalized programs.
20
Volume control
If your push button has been configured as a
volume control, either:
• Push the button on your right hearing aid to
increase the volume, and
• Push the button on your left hearing aid to
decrease the volume
or:
• Push the button to step through your volume
levels
As you change the volume control, your hearing
aids will beep.
Volume setting
Beeps
Suggested volume level
1 beep
Turning volume up
short beep
Turning volume down
short beep
Maximum volume level
2 beeps
Minimum volume level
2 beeps
21
	Program/volume control push button
If your hearing healthcare professional has
configured one hearing aid to be a program
control and the other hearing aid to be a volume
control:
• Push the button on your right / left
hearing aid to access your different
programs, and
• Push the button on your right / left
hearing aid to step through your volume
levels
22
Tinnitus masker
If your hearing healthcare professional has
configured both a tinnitus masker program and
a volume control, you can adjust the tinnitus
masker level while you are in the tinnitus
masker program. To adjust the noise level,
either:
Rocker switch
• Push up on the rocker switch to increase
the tinnitus masker, and
• Push down on the rocker switch to
decrease the tinnitus masker
Push button (right/left)
• Push the button on your right hearing aid
to increase the tinnitus masker, and
• Push the button on your left hearing aid to
decrease the tinnitus masker
Push button (steps)
• Push the button to step through your
tinnitus masker volume levels
As you change the level, your hearing aids will
beep.
23
DuoLink
If DuoLink is enabled, when you change the
volume or program settings on one hearing aid,
the other one changes as well. DuoLink works
for both the push button and the rocker switch.
For example, if your push button is configured
as a program control and DuoLink is enabled,
when you push the button on one hearing aid,
the program will change on both hearing aids.
24
Using the telephone
	Push button
Your hearing healthcare professional may have
set up a phone program on your hearing aids
that you can access using the push button or
optional remote control.
	Easy-t
Your hearing aids may also have a telephone
feature, which automatically switches to a
dedicated telephone program when a receiver
is brought close to one of your hearing aids. You
will hear a short melody when you switch to the
easy-t program. When the receiver is moved
away from the hearing aid it will automatically
return to the previous listening program.
If your hearing aid doesn’t automatically switch
to the easy-t program when a receiver is held
to your ear, you may need to attach an easy-t
magnet to your telephone. The magnet is
designed to strengthen the magnetic field at
the earpiece of the telephone.
25
To attach the optional magnet:
1.
1. 	Clean the telephone receiver.
Hold the magnet near
the “listening end” of your
telephone receiver and release
2.
it. The magnet will flip to the
appropriate side and seek
the optimal position on the
telephone receiver.
3.
2. 	Place the double-sided tape
in this optimal position on the
telephone receiver.
3. Attach the magnet to the tape.
	Your hearing healthcare professional may also
have set up a phone program that you can
access through your optional remote control.
26
Binaural Phone
The Binaural Phone feature allows you to hold a
phone to one ear and hear the sound clearly in
both ears. No accessories are required.
Binaural Phone is available in your hearing aids
through:
	Push button
	Easy-t
If your hearing aids are configured to work with
the wireless uDirect™ or uStream streamers,
you might benefit from a Bluetooth® hands-free
option. Refer to the uDirect or uStream user
guide for more information.
27
Protecting your hearing aids
Cleaning your hearing aids
• Open the battery door when not in use.
Use a soft cloth to clean your hearing aid at the
end of each day, and place it in its case with
the battery door open to allow moisture to
evaporate.
• Always remove your hearing aids when
•
•
•
•
•
•
28
using hair care products. The hearing aids
can become clogged and cease to function
properly.
Do not wear your hearing aids in the bath or
shower or immerse them in water.
If your hearing aids do become wet, do not
attempt to dry them in an oven or microwave.
Do not adjust any controls. Open the battery
doors immediately, and allow your hearing aids
to dry naturally for 24 hours.
Protect your hearing aids from excessive heat
(hair dryer, vehicle glove box or dashboard).
Ensure you do not twist or squeeze the wire
when your hearing aids are placed in their case.
Regular use of a dehumidifier, such as a Dri-Aid
kit, can help prevent corrosion and prolong the
life of your hearing aids.
Do not drop your hearing aids or knock them
against hard surfaces.
	Ear wax is natural and common. Ensuring your
hearing aids are free of ear wax is an important
step in your daily cleaning and maintenance
routine.
	Never use alcohol to clean your hearing aids,
earmolds or domes.
	Do not use sharp tools to dislodge ear wax.
Sticking household items into your hearing aids
or earmolds can seriously damage them.
Cleaning your earmolds
Clean the earmold and the
outside of the earhook with a
damp cloth at the end of each
day. Avoid getting any water in
and around the hearing aids.
	Do not use alcohol to clean your earmolds.
29
If the earmolds become plugged, clear the
opening with a wax loop or pipe cleaner.
If your physician prescribes eardrops, clean
any moisture that may get into the earmolds or
tubing to prevent plugging.
If the earmolds require further cleaning:
1.	Disconnect the plastic tube from the hook of
the hearing aid, by holding the hearing aid in
one hand and gently pulling the tubing away
from the earhook.
2.	Wash only the earmolds and tubing in warm
water with a mild soap.
3.	Rinse them with cool water and dry
overnight.
4.	Make sure the earmold tubes are completely
dry. Reconnect them to the earhook on your
hearing aid by sliding the tubing back on
to the earhook. Use of a hearing aid blower
can assist with removing moisture/debris
from the tube. See your hearing healthcare
professional for more information.
30
Cleaning your slim tubes and domes
You should have the slim tubes
and domes replaced by your
hearing healthcare professional
approximately every three to six
months or when they become
stiff, brittle, or discolored.
Clean the outside of the domes at the end of
each day with a damp cloth. Avoid getting any
water in and around the hearing aids.
You should also clean the slim tubes
periodically, with the cleaning pin provided,
when you begin to notice debris in and around
the tubes.
1. 	Hold the slim tube in one hand and the
hearing aid in the other hand.
2. 	Gently turn the hearing aid until it detaches
from the slim tube.
3. 	Use a damp cloth to clean the outside of the
slim tube and dome.
4. 	Remove the dome from the slim tube by
pulling gently, before cleaning the slim tube.
31
5. 	Using the black cleaning
pin provided in the
kit, gently insert the
cleaning pin where the
slim tube attaches to the
hearing aid and push
the pin all the way through the tube.
	Note: The slim tubes and domes should never
be rinsed or submerged in water as water drops
may become lodged in the tube, block sound
or damage the electrical components of the
hearing aid.
6. 	Once the slim tube has been cleaned,
reattach it by gently turning the hearing aid
onto the slim tube.
7.	Reattach the dome to the slim tube by gently
pushing it back onto the threading at the
end of the tube. You will feel the dome click
onto the ridges of the slim tube, and you
won’t be able to push it any further.
32
Accessories
The uDirect, uStream, uMic,™ uTV™ and a remote
control are optional accessories that may be
available for your hearing aids.
uDirect 3, uStream and uTV 3
uDirect and uStream are streamers that provide
easy, hands-free access to Bluetooth enabled
devices, such as mobile phones. They can
provide remote control functions to adjust your
hearing aids for increased listening comfort.
uDirect also has a wired audio jack to plug in
devices like MP3 players.
uTV is used with a streamer (uDirect or uStream)
to send sound from your TV directly to your
hearing aids. The uTV can also transmit sound
from stereo systems, computers and other
audio sources.
For more information on using the uDirect,
uStream or uTV, please see the user guide for
that accessory. For information on how to get a
streamer or uTV accessory, please contact your
hearing healthcare professional.
33
uMic
uMic is a personal wireless microphone system
that lets you hear conversations better in
noisy environments, through either uStream or
uDirect.
Remote control
Your hearing aids may also come with an
optional remote control which allows you to
switch between different listening programs,
and change your volume settings.
Assistive listening devices
Listening in public places
Telecoils pick up electromagnetic energy and
convert it into sound. Your hearing aid’s telecoil
option can help you listen in public places
equipped with telecoil compatible assistive
listening devices such as a loop system.
When you see this symbol, a loop
system is present and it is compatible
with your hearing aid. Please contact your
34
hearing healthcare professional for more
information on loop systems.
Connecting to external audio sources
Your hearing aids may have a direct audio input
(DAI) to connect to other audio sources, such
as a stereo or television, using an FM system
or a cable. The uDirect, an optional wireless
accessory, also has a DAI jack.
When your hearing aids detect a DAI signal,
they switch to your easy-DAI program
automatically. A short melody indicates that
easy-DAI is active. When you disconnect the
DAI, your hearing aids return to the previous
program automatically.
Ask your hearing healthcare professional
for information about the DAI system and a
connector cord.
35
Troubleshooting guide
Cause
Possible remedy
No sound
Not turned on
Replace battery
Poor battery contact
Consult your hearing
healthcare professional
Battery upside down
Insert battery plus (+) side
up
Custom shells/domes
blocked with ear wax
Clean custom shells/ domes.
See “Cleaning your hearing
aids.” Consult your hearing
healthcare professional
36
Consult your hearing
healthcare professional
Possible remedy
Not loud enough
Low volume
Turn on
Low/dead battery
Plugged microphone
shield
Cause
Turn up volume; see hearing
healthcare professional for
models without a manual
volume control or if problem
persists
Low battery
Replace battery
Custom shells/domes
not inserted properly
See “Putting your hearing
aids on your ears.” Remove
and reinsert carefully
Change in hearing
Consult your hearing
healthcare professional
Custom shells/domes
blocked with ear wax
Clean custom shells/domes.
See “Cleaning your hearing
aids.” Consult your hearing
healthcare professional
Plugged microphone
shield
Consult your hearing
healthcare professional
37
Cause
Possible remedy
Intermittent
Cause
Not clear, distorted
Low battery
Replace battery
Dirty battery contact
Consult your hearing
healthcare professional
Poorly fitting custom
shells/domes
Consult your hearing
healthcare professional
Custom shells/ domes
blocked with ear wax
Clean custom shells/domes.
See “Cleaning your hearing
aids.” Consult your hearing
healthcare professional
Low battery
Replace battery
Plugged microphone
shield
Consult your hearing
healthcare professional
Two long beeps
Low battery
Replace battery
Whistling
Custom shells/domes
not inserted properly
See “Putting your hearing
aids on your ears.” Remove
and reinsert carefully
Hand/clothing near ear
Move hand/clothing away
from ear
Poorly fitting custom
shells/domes
Consult your hearing
healthcare professional
38
Possible remedy
Custom shells/domes falling out of ear
Poorly fitting custom
shells/domes
Consult your hearing
healthcare professional
Custom shells/domes
not inserted properly
See “Putting your hearing
aids on your ears.” Remove
and reinsert carefully
39
Cause
Possible remedy
Weak on the telephone
Telephone not
positioned properly
Move telephone receiver
around ear for clearer signal.
See “Using the telephone”
Hearing aid requires
adjustment
Consult your hearing
healthcare professional
For any problems not listed in the guide, contact your
hearing healthcare professional.
Warning to hearing aid dispensers
(to comply with the U.S. Food and Drug
Administration (FDA) regulations)
A hearing aid dispenser should advise a prospective hearing aid
user to consult promptly with a licensed physician (preferably
an ear specialist) before dispensing a hearing aid if the hearing
aid dispenser determines through inquiry, actual observation,
or review of any other available information concerning the
prospective user, that the prospective user has any of the
following conditions: (i) Visible congenital or traumatic deformity
of the ear. (ii) History of active drainage from the ear within the
previous 90 days. (iii) History of sudden or rapidly progressive
hearing loss within the previous 90 days. (iv) Acute or chronic
dizziness. (v) Unilateral hearing loss of sudden or recent onset
within the previous 90 days. (vi) Audiometric air-bone gap
equal to or greater than 15 decibels at 500 hertz (Hz), 1,000
Hz, and 2,000 Hz. (vii) Visible evidence of significant cerumen
accumulation or a foreign body in the ear canal. (viii) Pain
or discomfort in the ear. Special care should be exercised in
selecting and fitting a hearing aid whose maximum sound
pressure level exceeds 132 decibels because there may be risk
of impairing the remaining hearing of the hearing aid user. [This
provision is required only for those hearing aids with a maximum
sound pressure capability greater than 132 decibels (dB).]
Important notice for prospective hearing aid users
Good health practice requires that a person with a hearing loss
have a medical evaluation by a licensed physician (preferably
a physician who specializes in diseases of the ear) before
purchasing a hearing aid.
40
41
Licensed physicians who specialize in diseases of the ear
are often referred to as otolaryngologists, otologists or
otorhinolaryngologists. The purpose of medical evaluation is
to assure that all medically treatable conditions that may affect
hearing are identified and treated before the hearing aid is
purchased. Following the medical evaluation, the physician will
give you a written statement that states that your hearing loss
has been medically evaluated and that you may be considered
a candidate for a hearing aid. The physician will refer you to an
audiologist or a hearing aid dispenser, as appropriate, for a
hearing aid evaluation. The audiologist or hearing aid dispenser
will conduct a hearing aid evaluation to assess your ability to
hear with and without a hearing aid. The hearing aid evaluation
will enable the audiologist or dispenser to select and fit a hearing
aid to your individual needs. If you have reservations about your
ability to adapt to amplification, you should inquire about the
availability of a trial-rental or purchase-option program. Many
hearing aid dispensers now offer programs that permit you to
wear a hearing aid for a period of time for a nominal fee after
which you may decide if you want to purchase the hearing aid.
Federal law restricts the sale of hearing aids to those individuals
who have obtained a medical evaluation from a licensed
physician. Federal law permits a fully informed adult to sign a
waiver statement declining the medical evaluation for religious or
personal beliefs that preclude consultation with a physician. The
exercise of such a waiver is not in your best health interest and its
use is strongly discouraged.
Children with hearing loss
In addition to seeing a physician for a medical evaluation, a
child with a hearing loss should be directed to an audiologist
for evaluation and rehabilitation since hearing loss may cause
42
problems in language development and the educational and
social growth of a child. An audiologist is qualified by training
and experience to assist in the evaluation and rehabilitation of a
child with a hearing loss.
Cell phone
Some hearing aid users have reported a buzzing sound in their
hearing aids when they are using cell phones, indicating that the
cell phone and hearing aid may not be compatible. According to
the ANSI C63.19 standard (ANSI C63.19-2006 American National
Standard Methods of Measurement of Compatibility Between
Wireless Communications Devices and Hearing Aids), the
compatibility of a particular hearing aid and cell phone can be
predicted by adding the rating for the hearing aid immunity to
the rating for the cell phone emissions. For example, the sum of
the hearing aid rating of 2 (M2) and a telephone rating of 3 (M3)
would result in a combined rating of 5. Any combined rating that
equals at least 5 would provide “normal use”; a combined rating
of 6 or greater would indicate “excellent performance.”
The immunity of this hearing aid is at least M2/T2. The
equipment performance measurements, categories and system
classifications are based upon the best information available but
cannot guarantee that all users will be satisfied.
Note: The performance of the individual hearing aids may
vary with individual cell phones. Therefore, please try this
hearing aid with your cell phone or, if you are purchasing
a new phone, please be sure to try it with your hearing aid
prior to purchase. For additional guidance, please ask your
hearing healthcare professional for the booklet entitled
“Hearing aid compatibility with digital wireless cell phones.”
43
Information and explanation of symbols
xxxx
With the CE symbol, Unitron confirms that this
Unitron product – including accessories – meets the
requirements of the Medical Devices Directive 93/42/
EEC as well as the R&TTE Directive 1999/5/EC on radio
and telecommunications transmitters.
The numbers after the CE symbol correspond to the
code of certified institutions that were consulted under
the above-mentioned directives.
This symbol indicates that it is important for the user to
read and take into account the relevant information in
this user guide.
This symbol indicates that it is important for the user
to pay attention to the relevant warning notices in this
user guide.
Important information for handling and effective use of
the product.
Australian EMC and Radiocommunications compliance
label.
This symbol indicates that the products described in
these user instructions adhere to the requirements for
an application part of Type B of EN 60601-1. The surface
of the hearing aid is specified as applicated part of
Type B.
©
44
Copyright symbol
This symbol shall be accompanied by the name and
the address of the authorised representative in the
European Community.
This symbol shall be accompanied by the name and
the address of the manufacturer (who are placing this
device on the market).
Operating conditions:
This device is designed such that it functions without problems or
restrictions if used as intended, unless otherwise noted in these
user guides.
Transport and storage conditions:
Temperature: –20° to +60° Celsius (–4° to +140° Fahrenheit).
Humidity: Up to 90% (non condensing).
The symbol with the crossed-out garbage bin is to make
you aware that this device may not be thrown away
as normal household waste. Please dispose of old or
unused devices, at waste disposal sites intended for
electronic waste, or give your device to your hearing
healthcare professional for disposal. Proper disposal
protects the environment and health.
The Bluetooth® word mark and logos are registered
trademarks owned by Bluetooth SIG, Inc. and any
use of such marks by Unitron is under license. Other
trademarks and trade names are those of their
respective owners.
Stride™ Stride™ is a trademark of Unitron.
45
Compliance information
Notice 3
Declaration of conformity
Unitron hereby declares that this Unitron product meets the
requirements of the Medical Devices Directive 93/42/EEC as
well as the Radio and Telecommunications Terminal Equipment
Directive 1999/5/EC. The full text of the Declaration of Conformity
can be obtained from the manufacturer.
The hearing aid described in this user guide is certified under:
Standard hearing system
USA
FCC ID:
Canada
IC:
Stride P
VMY-UWNB3
2756A-UWNB3
Stride P Dura
VMY-UWNB1
2756A-UWNB1
Notice 1
This device complies with Part 15 of the FCC Rules and with RSS210 of Industry Canada. Operation is subject to the following two
conditions:
1) 	this device may not cause harmful interference, and
2) 	this device must accept any interference received, including
interference that may cause undesirable operation.
Notice 2
Changes or modifications made to this device not expressly
approved by Unitron may void the FCC authorization to operate
this device.
46
This device has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules
and ICES-003 of Industry Canada. These limits are designed to
provide reasonable protection against harmful interference in
a residential installation. This device generates, uses and can
radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this
device does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and receiver
• 	Connect the device into an outlet on a circuit different from
that to which the receiver is connected
• 	Consult the dealer or an experienced radio/TV technician for
help
Australia: Supplier Code Number
N15398
New Zealand: Supplier Code Number Z1285
47
Patient feedback
Additional notes
Record your specific needs or concerns and bring to
your first office visit after getting your hearing aids.
___________________________________________
This will help your hearing healthcare professional
to address your needs.
___________________________________________
_________________________________________
___________________________________________
_________________________________________
___________________________________________
_________________________________________
___________________________________________
_________________________________________
_________________________________________
_________________________________________
_________________________________________
_________________________________________
_________________________________________
_________________________________________
48
___________________________________________
___________________________________________
___________________________________________
___________________________________________
___________________________________________
___________________________________________
49
Unitron Hearing
20 Beasley Drive, P.O. Box 9017,
Kitchener, ON N2G 4X1 Canada
Unitron Hearing GmbH
Max-Eyth-Straße 20, 70736
Fellbach-Oeffingen, Germany
For a listing of Unitron group
companies, please visit
www.unitron.com
A/15-024 029-6037-02 © 2015 Unitron. All rights reserved.
Distributor
unitron.com
630034 350029

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