Universal Electronics 2024 EchoStar 52.0 Melbourne 2014 User Manual

Universal Electronics Inc EchoStar 52.0 Melbourne 2014

User Manual

REMOTE USER GUIDE
Safety Instructions
You must keep safety in mind while using this device. Keep
these and any other instructions for future reference.
Observe Warnings: Carefully follow all warnings on the device
and in the operating instructions.
Heat: Do NOT place the device near heat sources such as
radiators, stoves, heat registers, or other appliances that
produce heat.
Care and Use
Cleaning: Do NOT use liquid, abrasive, solvent, or aerosol
cleaners. Use a damp cloth for cleaning.
When Not in Use: Remove the batteries if this device is to be
left unattended or unused for a long period of time.
Refer servicing to qualied personnel when a
solid object or liquid has fallen onto or into the
device.
Do NOT attempt to service this device. Refer all
servicing to qualied personnel. Opening covers
other than the battery cover will void the warranty.
Publishing Information
Copyright © 2015. EchoStar Technologies L.L.C., Englewood,
Colorado 80112. All rights reserved.
The information in this User Guide may change without notice.
Revisions may be issued to tell you about such changes.
Send comments or questions about this User Guide to
techpubs@echostar.com or
Technical Publications, EchoStar Technologies L.L.C,
90 Inverness Circle East, Englewood, Colorado 80112.
Document Number: 206231
Printed in
DISH is a registered trademark of DISH Network L.L.C.
All product names, trade names, or corporate names
mentioned in this User Guide are acknowledged to be the
proprietary property of the registered owners.
1
Insert the Batteries
Push the tab toward
the top of the remote to
release the battery door
latch and then lift the
battery door from the
remote.
Insert 2 AA batteries,
making sure to match
the plus (+) ends with
the plus markings on the
battery case.
Replace the remote
battery cover.
1
2
3
REMOTE
ANTENNA
SYSTEM
INFO
SYS INFO
2
Pairing Remote to the
Hopper® or Joey® Receiver
Verify the antenna
is installed on the back
of your Hopper receiver.
Joey receivers have an
internal antenna.
Turn your receiver
and TV on, and press
SYSTEM INFO on the
front panel.
Conrm that you
see the System
Info screen.
Press and release the
SAT button on your
remote (on the side of
the remote). Wait until
you hear a tone and see
the remote listed on the
screen. After pairing,
you should hear a series
of ascending tones.
Conrm that your
remote operates your
receiver by pressing
remote buttons. If this is
not working, go back to
step 4.
3
2
1
4
5
For the remote to work with either a Hopper® or
Joey® receiver, it must be paired. Use the following
procedure to pair the remote.
Joey:
OR
Hopper:
3
Arrow/Select
Buttons
Channel up/
down, navigate
through menus,
and select a
desired option
SAT/TV/AUX
Mode indicator lights
up when sending
signals in that mode
For the remote to work with either a Hopper® or
Joey® receiver, it must be paired. Use the following
procedure to pair the remote.
CH
Channel up/
down, navigate
through menus,
and select a
desired option
Skip Forward/
Forward
Press to skip
forward
10 seconds in a
program. Press
and hold to
forward through
the program
Skip Back/
Back
Press to skip
back
10 seconds
in a program.
Press and hold
to reverse the
program
Back/Live TV
Return to
previous menu.
Press and hold to
return to viewing
live TV
Pause/Play
Pauses or plays
a live or recorded
program
SAT Mode
To use the features described in this section, make sure
you are in SAT mode by pressing the SAT Mode button.
Note: Some features may not be available depending on
your receiver model.
Power & TV Power
Left button turns the
receiver on/off
Right button turns the
TV on/off
Vol and Mute
Buttons
Control TV volume
Programming
required
Recall
Return to
previously viewed
channel(s)
Number Buttons
Enter a channel
number or navigate
through menus
and program guide
Home
Access
receiver
features and
settings
Options
Opens
contextual
options menu
for each
screen
Apps
Displays the
Apps menu
DVR
Displays list
of recorded
programs
Info/Help
Retrieve info
on programs
and set a timer.
Press and hold
for contextual
help
Guide
Display current
and future
satellite program
listings
Search
Search for
programs
4
SAT Mode, continued
To use the features described in this section, make sure
you are in SAT mode by pressing the SAT Mode button.
Note: Some features may not be available depending on
your receiver model.
Input
Swaps the
tuner
Press this
button for
SAT Mode
SAT LED
lights up
5
TV Mode
To use the features described in this section, make sure you
are in TV mode by pressing the TV Mode button. Remote
programming is required. Note: The remote has Limited
Mode enabled, which means only the Volume, Mute, and TV
Power buttons work in TV Mode (see Enabling or Disabling
Limited Mode on page 18). Note: Some features may not be
available depending on your TV model.
Mute
Turn TV
volume on
or off
Input
Switch between TV
inputs (available only
for certain makes
and models of TVs)
Channel Up/
Down
Channel up/
down on the
TV
Volume
Control TV
volume
Press this button
for TV Mode
Power & TV Power
Left button turns the
receiver on/off
Right button turns the
TV on/off
TV Menu
Access menu
features
available on
some TVs
Up/Down
Arrow Button
Channel up/
down on the
TV
Select Button
Select a
program or
menu
Number
Buttons
Enter a channel
number
6
DVR Functions
Displays a list of recorded programs.
Plays a live or recorded program.
Pauses a live or recorded program.
Press SKIP BACK to skip back about
10 seconds in a program. Press and
hold SKIP BACK to reverse the program
four times as fast as normal play. Press
BACK twice to reverse at 15 times normal
speed, three times to reverse at 60 times
normal speed, and four times to reverse
at 300 times normal speed. The on-
screen bar shows how far you’ve gone.
For a live program, you can only reverse
back to the last channel change or back
one hour, whichever occurs rst.
Press SKIP FWD to skip ahead about
30 seconds in the program. Press and
hold SKIP FWD (Forward) to fast-forward
through the program four times normal
speed. Press FWD twice to forward at
15 times normal speed, three times to
forward at 60 times normal speed, and
four times to forward at 300 times normal
speed. The on-screen bar shows how
far you’ve gone. Of course, you cannot
forward a live program that has not been
broadcast yet.
7
DVR Functions, continued
Press PAUSE and then press and hold
SKIP BACK to reverse the program in
slow motion at 1/4 the speed of normal
play. Press BACK again to reverse at
normal speed.
Press PAUSE and then press and hold
SKIP FWD to forward the program
in slow motion at 1/15 the speed
of normal play. Press FWD twice
to forward at 1/4 as fast as normal
play. Press FWD three times to play
the program. Of course, you cannot
forward a live program that has not
been broadcast yet.
8
Buttons In Guide Display Scroll in Lists
Move 3 hours back By 1 screen
upward
Move 3 hours ahead By 1 screen
downward
24 hours back To beginning of list
24 hours ahead To end of list
Using Remote Button
Shortcuts
In addition to their normal functions, some buttons
on your remote control have special shortcut
functions. These shortcuts are enabled while
navigating the on-screen Electronic Program Guide
(EPG) or viewing the scrollable list of events.
9
Programming Remote to
Control Another Device
There are three ways that you can program your
DISH remote to control another device, such as a
TV, DVD, Blu-ray Disc (BD) Player, VCR, audio
receiver, or amplier:
• Scanning the Remote Database
(see page 10)
• Entering a Code (see page 13)
• Learning Codes (see page 15)
Use Scanning the Remote Database if you do
not know the device code. The receiver scans the
database of codes for the particular device and tries
each code. When you nd one that works, you save
that code.
Use Entering a Code when you know the device
code.
Use Learning Codes when either your device is not
listed under Lookup or when you have scanned the
database and none of the codes worked.
Typically, the TV mode button is programmed to a
TV and the AUX button to a DVD, BD, VCR, audio
receiver, or amplier. However, each of the Mode
buttons are programmable to whatever device you
select.
Each of these procedures is discussed in the
following pages.
Lookup Code
10
continued on next page
Programming Remote to Control
Another Device, continued
Scanning the Remote Database
Turn the device and
receiver on.
Press HOME and select
the Settings tile. From the
Settings screen, select
Remote Manager.
Select the TV Code or
AUX Code option on the
Remote Manager settings
screen. If programming in
TV Code, continue to
step 4. If programming in
AUX Mode, continue with
this step.
For programming in
AUX Mode only:
Scroll the Aux Device:
list to select and highlight
your device type. Select
Next.
Select the Lookup Code
option.
1
2
3
4
Scan the remote database to nd codes for another
device, such as a TV, DVD, BD, or VCR.
Yes
No
K-L
Sort by
I-J
M-N
O-Q
R-S
RCS
Brand
RadioShack
Realistic
Reoc
RevolutionHD
11
Programming Remote to Control
Another Device, continued
5
6
7
Scroll the Sort By: (or
Aux Device:) list to
position the selected
option within the blue
highlight bar.
Highlight device’s name
in the Brand: list and
select Next.
Note: If the brand is not
listed, see Entering a
Code on page 13. The
available device codes
and the code ready to be
tested displays for the
selected brand.
Select Yes to test the
remote with the device.
Press the Mode button
for the device you are
setting up.
Press POWER to turn
off your device. If device
turns off, continue with
step 10.
If it does not turn off,
press to switch
modes. Select No on
screen and repeat
steps 6 through 9 for the
next code.
Scanning the Remote Database,
continued
8
9
Programming Remote to Control
Another Device, continued
Save
OR
Yes
No
12
Programming Remote to Control
Another Device, continued
Scanning the Remote Database,
continued
Using the remote, turn
the device on and try
some other remote
buttons to make sure
they work. When
nished, press
to switch modes.
If the code worked for
other buttons, select Yes
and continue to step 11.
If the code did not work,
select No and repeat
steps 6 through 10 for
the next code for the
brand of your device.
On the Remote Manager
screen, conrm that the
device’s brand name is in
parentheses after a four-
digit code. Select Save.
10
11
Enter Code
13
Programming Remote to Control
Another Device, continued
Turn the device and
receiver on.
Press HOME and select
the Settings tile. From the
Settings screen, select
Remote Manager.
Select the TV Code or
AUX Code option on
the Remote Manager
settings screen.
If programming in TV
Code, continue to step 4.
If programming in AUX
Code, continue with
this step.
For programming in
AUX Mode only:
Scroll the Aux Device:
list to select and highlight
your device type. Select
Next.
Select Enter Code.
Entering a Code
3
2
1
4
If you know a device’s code, you can enter the code
directly.
Programming Remote to Control
Another Device, continued
Yes
Next
XXXX
1 2 3
4 5 6
7 8 9
CLEAR
* 0 #
14
Entering a Code, continued
8
7
6
9
Using the on-screen keypad,
enter the four-digit code for
your device. Select Next.
Note: The three-digit device
codes used by other DISH
remote controls cannot be
used.
Select Yes to save the code.
Conrm that the code you
entered appears for the
programmed device (TV
or AUX) on the Remote
Manager settings screen.
Press the Mode button
for the device you are
programming (TV or AUX).
Press POWER. If device
does not turn off, press
to switch modes. Try
entering the code again. If
device turns off, continue to
step 10.
Using the remote, turn the
device back on and try some
other remote buttons to see
if they work.
Repeat steps 1 through 10
until you have the best code
for controlling your device.
10
Programming Remote to Control
Another Device, continued
5
Learn
Learning Style
Add learned commands to existing code
Blank Slate-This will erase all previous commands
Start Learning
15
Using the on-screen keypad,
enter the four-digit code for
your device. Select Next.
Note: The three-digit device
codes used by other DISH
remote controls cannot be
used.
Select Yes to save the code.
Conrm that the code you
entered appears for the
programmed device (TV
or AUX) on the Remote
Manager settings screen.
Press the Mode button
for the device you are
programming (TV or AUX).
Press POWER. If device
does not turn off, press
to switch modes. Try
entering the code again. If
device turns off, continue to
step 10.
Using the remote, turn the
device back on and try some
other remote buttons to see
if they work.
Repeat steps 1 through 10
until you have the best code
for controlling your device.
Programming Remote to Control
Another Device, continued
Learning Codes
Turn the device and
receiver on.
Press MENU and select
the Settings tile. From the
Settings screen, select
Remote Manager.
Select the TV Code or AUX
Code option on the Remote
Manager settings screen,
depending on the device
that you want the remote to
learn from.
Select Learn.
Select Learning Style.
Select Add learned
commands to existing
code if you want to
program specic buttons.
Select Blank SlateThis
will erase all previous
commands if you want to
program most of the remote
codes into your 40.0 remote.
Select Start Learning.
1
2
3
4
5
6
Another way to program codes from one remote to
another is the Learning Codes procedure.
Programming Remote to Control
Another Device, continued
16
Follow the instructions given
on the screen.
When nished, press
any Mode button to save
commands and exit this
screen. To cancel without
saving, do not press any
button on either remote for
at least 20 seconds.
7
8
Learning Codes, continued
Programming Remote to Control
Another Device, continued
17
Programming Remote to Control
Another Device, continued Displaying Device Code
To identify the device code that your remote control
is using, complete the following steps:
Press HOME, select Settings
tile, and then select Remote
Manager. The Home screen
for your current remote
control displays.
If you used the Look Up
option, the brand name
of the device is listed in
parentheses after the code.
If you entered the device
code, the code displays with
Unknown in parentheses
after it.
Remember that the type of
device controlled in AUX
mode may be a DVD/BD
player, a VCR, an audio
receiver, accessory, amplier,
or a second TV. If you
entered the device code, the
code displays with Unknown
in parentheses after it.
Record the stored device
code in the Reference Table
on the inside back cover of
this Guide (see page 31).
3
2
1
4
Limited Mode
Save
Limited Mode
Enabled
Disabled
Limited Mode
Enabled
Disabled
18
Enabling or Disabling
Limited Mode
Limited Mode locks out all the device mode
operations except for the device’s Power, Mute, and
Volume. This prevents you from accidentally tuning
away from satellite programming. The following steps
describe how to enable Limited Mode on the remote
and how to disable Limited Mode.
Note: Limited Mode is only used with TV mode.
Press HOME, select
Settings tile, and then
select Remote Manager.
Select the Limited Mode
option.
Use the arrow button to
highlight Enabled and then
select it.
To take the remote out of
Limited Mode, highlight
Disabled instead of
Enabled.
Select Save.
1
2
3
4
LOCATE
REMOTE
LOCATE
REMOTE
19
Locating a Lost Remote
Activate your receivers front
panel controls and touch
LOCATE REMOTE.
If the missing remote control
is paired to this receiver and
within range, there should
be a series of tones you
can hear and ashing lights
you can see to help you nd
the remote. It can take up
to 30 seconds for the tones
to begin. Press any button
on the remote to turn off the
LOCATE REMOTE tones
after nding it.
If you do not hear any tones
after pressing LOCATE
REMOTE, press the
SYSTEM INFO button on
the front panel. The System
Info screen lists the paired
remote(s). If the remote
control you want to nd is
not listed, it is not paired to
the receiver and LOCATE
REMOTE is not an option.
If the remote control you
want to nd is out of RF
range, LOCATE REMOTE
is not an option.
1
2
If you are unable to nd the remote, try this feature
for locating it.
Joey:
OR
Hopper:
REMOTE
ANTENNA
REMOTE
ANTENNA
20
Avoiding RF Interference
Because your remote control uses UHF-2G
(2.4 GHz ISM band) radio frequencies (RF), you
might experience interference from other devices
transmitting nearby. The instructions in this section
describe how to avoid such conicts.
Ensure the UHF-2G remote
antenna is connected to the correct
input on the Hopper receivers back
panel and is not touching anything.
Tighten only by hand.
Vary the tilt angle of the Hopper
receivers remote antenna, locating
the antenna’s tip away from any
other electronic equipment or metal
surfaces, even if separated by
wooden shelving.
Move the receiver to a different
location. Place it on as high a
surface as possible, above all other
equipment in your entertainment
center.
Use the optionally available special
extension cable to connect the
remote antenna to the Hopper
receiver and place it away from
other equipment.
Move any nearby antenna or radio
equipment away from the Hopper
and/or the Joey receiver. Do not
place an over-the-air antenna, WiFi,
Bluetooth®, or ZigBee® devices on
or near the receivers.
2
3
4
Adjusting the Antenna
The Hopper receiver communicates with its remote
control(s) through an UHF-2G antenna connected to
the Remote Antenna input on it’s back panel.
Note: This remote antenna can only be used with
UHF-2G capable receivers.
5
1
Save
Volume
Control Volume for
TV
AUX
21
Ensure the UHF-2G remote
antenna is connected to the correct
input on the Hopper receivers back
panel and is not touching anything.
Tighten only by hand.
Vary the tilt angle of the Hopper
receivers remote antenna, locating
the antenna’s tip away from any
other electronic equipment or metal
surfaces, even if separated by
wooden shelving.
Move the receiver to a different
location. Place it on as high a
surface as possible, above all other
equipment in your entertainment
center.
Use the optionally available special
extension cable to connect the
remote antenna to the Hopper
receiver and place it away from
other equipment.
Move any nearby antenna or radio
equipment away from the Hopper
and/or the Joey receiver. Do not
place an over-the-air antenna, WiFi,
Bluetooth®, or ZigBee® devices on
or near the receivers.
Control Amplier Volume
When the remote is set up to operate your TV, the
MUTE and VOLUME buttons adjust your TV volume
when in SAT mode. When the remote is also set up
to operate a remote-controllable audio receiver or
amplier (usually in AUX Mode), use these steps to
program the remote to control the amplier’s volume.
Press HOME, select
Settings tile, and then
select Remote Manager.
Select Volume.
Under Control Volume for,
highlight the AUX option.
Select Save.
1
2
3
4
5
6
7
Makesuretheremotecontrolstheampliers
volume in other modes:
Press SAT.
Press the plus (+) and minus
(-) sides of the VOLUME
button.
Your tuner/amplier’s volume
changes, and the AUX mode
button lights.
Save
Volume
Control Volume for
TV
AUX
22
Control TV Volume
Use this procedure to change from having the remote
adjust the volume of an audio receiver or amplier to
having the remote adjust the TV’s volume. When the
remote control is set up to operate your TV, the MUTE
and VOLUME buttons adjust your TV volume when in
SAT mode.
Press HOME, select
Settings tile, and then
select Remote Manager.
Select Volume.
Under Control Volume for,
highlight the TV option.
Select Save.
1
2
3
4
5
6
7
MakesuretheremotecontrolstheTV’s
volume in other modes:
Press SAT.
Press the plus (+) and minus
(-) sides of the VOLUME
button.
Your TV’s volume changes,
and the TV mode button
lights.
23
Use this procedure to change from having the remote
adjust the volume of an audio receiver or amplier to
having the remote adjust the TV’s volume. When the
remote control is set up to operate your TV, the MUTE
and VOLUME buttons adjust your TV volume when in
SAT mode.
Troubleshooting
Use this information if you have a problem using
the remote. To solve a particular problem, do the
following:
• Find the information that relates to the problem
you are experiencing. Try the suggested solution
for that problem.
• Make sure your remote control has fresh
batteries. If you see the Remote Battery Low
warning on your TV screen, it is time to change
the batteries. Follow the instructions on page 1.
• Make sure you have a direct line of sight between
the remote and the receiver.
• Visit www.mydish.com/support.
When you press a button on the remote control,
the equipment doesn’t do what you expect.
What to do: Press the correct mode button to set the
remote to the mode for the device you want to control:
SAT for your receiver, TV for your TV, or AUX for your
auxiliary equipment such as a DVD, BD, or VCR.
Point the remote control directly at the TV, with no
objects blocking the signal path. The remote control
uses IR signals to control the devices. IR signals
travel less than 40 feet and cannot go through walls
or other solid objects.
If the batteries are missing or dead, replace them
with new AA-size batteries. If the remote has new
batteries, check whether you put them in correctly.
If you didn’t, take them out and put them in the right
way.
Set up the remote to control all the devices you want
to use with the remote. See Programming Remote to
Control Another Device on page 9.
24
Troubleshooting, continued
Your remote control does not work well when
controlling the receiver.
What to do: Move your receiver to different
locations. For best results, place the receiver as
high as possible, above all other equipment in your
entertainment center.
Your remote control does not work well when
controlling a TV or AUX device.
What to do: There may be IR interference from
objects near the receiver. Make sure there is a direct
line of sight between the remote and the device.
Your remote control seems to have stopped
working.
What to do: Press one or more buttons on the
remote to wake the remote control. The remote
control may have gone to sleep to reduce battery
drain. If your remote is still unresponsive, take out
the batteries and press any button for three seconds,
then reinsert the batteries.
Your picture is snowy (or black or blue).
What to do: Make sure your TV is tuned to the
correct channel. You may have accidentally changed
the channel on your TV. Check the Reference Table
on page 31 to see what channel your TV is tuned to.
When you press the remote control MUTE or
VOLUME button, nothing happens.
What to do: Program the remote to control your TV.
See Programming Remote to Control Another Device
on page 9. If you are trying to control TV volume, but
the remote is set up to control a tuner or amplier in
AUX mode, then see Control TV Volume on page 22.
The receiver does things even though you haven’t
pressed any remote control buttons.
What to do: Check the System Info screen to
view a list of remotes paired to your receiver. Un-
pair the unwanted remote controls from this screen.
See Avoiding RF Interference on page 20 for more
information.
25
Troubleshooting, continued
Your remote control isn’t working.
What to do: Make sure the remote control is in the
correct mode (SAT, TV, or AUX).
Change the batteries as described on page 1.
Your UHF-2G remote control does not work well
from far away.
What to do: Make sure the UHF antenna is
connected to the receiver and not touching anything
else.
Vary the angle of the receivers UHF antenna.
Locate the UHF antenna tip away from other
electronics equipment or metal surfaces, even if
separated by wooden shelving.
Move the receiver to different locations. For best
results, place the receiver as high as possible,
above all other equipment in your entertainment
center.
Move any nearby off-air antenna away from the UHF
remote antenna. Do not place an off-air antenna on
your receiver.
Your PIP (Picture-In-Picture) is not working.
What to do: The PIP feature works only when
viewing with the Hopper receiver. To access PIP,
press Options on your remote.
26
Limited Warranty
This Limited Warranty is a legal document. Keep it in a
safe place. Remember to keep your Sales Receipt for
warranty service. We will consider any items you return
without a copy of the Proof of Purchase to be out of
warranty.
This warranty extends only to the original user (“you,” “your”) of the DISH
remote control and is limited to the purchase price of the remote control. DISH
Network L.L.C. and its afliated companies (“we,” “our,” “us”) warrant this
remote control against defects in materials or workmanship as follows.
For one year from the original date of purchase, if we nd the remote control
is defective subject to the limits of this warranty, we will replace the remote at
no charge for parts or labor. We warrant any such work done against defects
in materials or workmanship for the remaining part of the original warranty
period.
This warranty does not cover installation of the DISH Network System;
consumer instruction; physical set up or adjustment of any consumer
electronic equipment; remote control batteries; signal reception problems;
loss of use of the equipment; unused programming charges due to equipment
malfunction; cosmetic damage; damage due to lightning, electrical or
telephone line surges, re, ood, or other acts of Nature; accident; misuse;
abuse; repair or alteration by other than our factory service; negligence;
commercial or institutional use; improper or neglected maintenance;
equipment sold AS IS or WITH ALL FAULTS; equipment removal or
reinstallation; shipping damage if the equipment was not packed and shipped
in the manner we prescribe; nor equipment purchased, serviced, or operated
outside the contiguous United States of America.
REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR
EXCLUSIVE REMEDY. WE SHALL NOT BE HELD LIABLE FOR ANY
INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY
EXPRESSED OR IMPLIED WARRANTY ON THIS DEVICE, NOR FOR ANY
INCIDENTAL OR CONSEQUENTIAL DAMAGE RESULTING FROM THE USE
OF, OR INABILITY TO USE, THIS DEVICE. SOME STATES MAY LIMIT OR
EXCLUDE THE FOREGOING LIMITATION, SO THE ABOVE EXCLUSION
OR LIMITATION MAY NOT APPLY TO YOU. EXCEPT TO THE EXTENT
PROHIBITED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES
SHALL OUR LIABILITY, IF ANY, EXCEED THE PURCHASE PRICE PAID
FOR THIS DEVICE. ANY IMPLIED WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE ON THIS DEVICE IS
LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. SOME
STATES DO NOT ALLOW LIMITATIONS ON HOW LONG A STATUTORY
OR IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT
APPLY TO YOU. WE RESERVE THE RIGHT TO REFUSE TO HONOR THIS
WARRANTY IF WE DETERMINE ANY OF THE ABOVE EXCEPTIONS TO
HAVE CAUSED THIS DEVICE NOT TO HAVE PERFORMED PROPERLY.
THIS WARRANTY SHALL BE VOID IF ANY FACTORY-APPLIED
IDENTIFICATION MARK, INCLUDING BUT NOT LIMITED TO SERIAL OR
CONDITIONAL ACCESS NUMBERS, HAS BEEN ALTERED OR REMOVED.
THIS WARRANTY SHALL ALSO BE VOID IF THE DEVICE HAS BEEN
OPENED BY AN UNAUTHORIZED PERSON (with the exception of opening
the battery cover).
27
This Limited Warranty is a legal document. Keep it in a
safe place. Remember to keep your Sales Receipt for
warranty service. We will consider any items you return
without a copy of the Proof of Purchase to be out of
warranty.
This warranty extends only to the original user (“you,” “your”) of the DISH
remote control and is limited to the purchase price of the remote control. DISH
Network L.L.C. and its afliated companies (“we,” “our,” “us”) warrant this
remote control against defects in materials or workmanship as follows.
For one year from the original date of purchase, if we nd the remote control
is defective subject to the limits of this warranty, we will replace the remote at
no charge for parts or labor. We warrant any such work done against defects
in materials or workmanship for the remaining part of the original warranty
period.
This warranty does not cover installation of the DISH Network System;
consumer instruction; physical set up or adjustment of any consumer
electronic equipment; remote control batteries; signal reception problems;
loss of use of the equipment; unused programming charges due to equipment
malfunction; cosmetic damage; damage due to lightning, electrical or
telephone line surges, re, ood, or other acts of Nature; accident; misuse;
abuse; repair or alteration by other than our factory service; negligence;
commercial or institutional use; improper or neglected maintenance;
equipment sold AS IS or WITH ALL FAULTS; equipment removal or
reinstallation; shipping damage if the equipment was not packed and shipped
in the manner we prescribe; nor equipment purchased, serviced, or operated
outside the contiguous United States of America.
REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR
EXCLUSIVE REMEDY. WE SHALL NOT BE HELD LIABLE FOR ANY
INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY
EXPRESSED OR IMPLIED WARRANTY ON THIS DEVICE, NOR FOR ANY
INCIDENTAL OR CONSEQUENTIAL DAMAGE RESULTING FROM THE USE
OF, OR INABILITY TO USE, THIS DEVICE. SOME STATES MAY LIMIT OR
EXCLUDE THE FOREGOING LIMITATION, SO THE ABOVE EXCLUSION
OR LIMITATION MAY NOT APPLY TO YOU. EXCEPT TO THE EXTENT
PROHIBITED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES
SHALL OUR LIABILITY, IF ANY, EXCEED THE PURCHASE PRICE PAID
FOR THIS DEVICE. ANY IMPLIED WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE ON THIS DEVICE IS
LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. SOME
STATES DO NOT ALLOW LIMITATIONS ON HOW LONG A STATUTORY
OR IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT
APPLY TO YOU. WE RESERVE THE RIGHT TO REFUSE TO HONOR THIS
WARRANTY IF WE DETERMINE ANY OF THE ABOVE EXCEPTIONS TO
HAVE CAUSED THIS DEVICE NOT TO HAVE PERFORMED PROPERLY.
THIS WARRANTY SHALL BE VOID IF ANY FACTORY-APPLIED
IDENTIFICATION MARK, INCLUDING BUT NOT LIMITED TO SERIAL OR
CONDITIONAL ACCESS NUMBERS, HAS BEEN ALTERED OR REMOVED.
THIS WARRANTY SHALL ALSO BE VOID IF THE DEVICE HAS BEEN
OPENED BY AN UNAUTHORIZED PERSON (with the exception of opening
the battery cover).
Accessory Warranty
An accessory is any DISH branded equipment,
displaying the DISH logo, excluding the receiver,
Smart Card, cables and hookups, and non-mechanical
components. A one-year warranty becomes effective
upon the activation of the DISH system or date of
purchase, if bought separately. A proof of purchase is
required to verify the purchase date. If an accessory
has an expired warranty, no exchange will be issued.
You may purchase replacement accessories from
DISH or your local retailer.
If You Need Help
1. Review this User Guide.
2. See Troubleshooting on page 23.
3. Visit www.mydish.com/chat for 24/7
support.
4. Call the Customer Service Center at
1-800-333-DISH (3474).
28
Regulatory Factors
This device complies with Part 15 of FCC Rules.
Operation is subject to the following two conditions:
1. This device may not cause harmful
interference,
and
2. This device must accept any interference
received, including interference that may
cause undesired operation.
Changes or modications to this device may void
your authority to operate this equipment.
This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits
are designed to provide protection against harmful
interference in a residential installation. This
equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However,
there is no guarantee that interference will not occur
in a particular installation. If this equipment does
cause harmful interference to radio or television
reception, which can be determined by turning the
equipment off and on, the user is encouraged to try
to correct the interference by following one or more
of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the
equipment and receiver.
Connect the equipment into an outlet on a
circuit different from that to which the receiver
is connected.
Consult the dealer or an experienced radio/TV
technician for help.
29
DISH offers two options if you need to replace your
remote control—the Advanced Exchange Program and
the Post Receipt Exchange Program.
Advanced Exchange Program
The Advanced Exchange Program allows you to have
a replacement remote shipped immediately to you.
Depending upon where you live, the remote should
arrive within three to ve business days. You will not
have to return your defective remote to DISH using this
program.
A shipping charge will be applied for shipping the
replacement remote. This is a one-time fee based
on DISH’s competitive bulk shipping rates (additional
charges may apply outside the continental U.S.). This
fee will be charged to your billing account or valid credit
card.
Post Receipt Exchange Program
The Post Receipt Exchange Program does require that
you send the defective remote control at your cost to
DISH to determine if the equipment is covered under
warranty. To provide faster service, upon receipt of your
equipment, you will be shipped a replacement. Your
original equipment will not be available for return.
If your equipment is not covered under warranty and
can be repaired, your billing account or credit card will
be charged the standard repair fee for the replacement.
If damage to the defective equipment is found, which
DISH in its sole discretion determines has voided the
warranty or makes the equipment unrepairable, your
billing account or credit card will be charged the market
price of the replacement.
DISH’s Exchange Programs
30
Notes
31
Reference Table
Write down the inputs and TV, VCR, DVD player,
BD player, and/or stereo equipment codes as you
program them for future reference.
To display your remote codes, see page 17 for instructions.
Input for
Programming
TV Code
Auxiliary Equipment Code
Auxiliary Device Type
For all your customer needs,
go to mydish.com/chat or call
the Customer Service Center
at 1-800-333-DISH (3474)

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