Universal Scientific CTF-430 WACOM Sparrow Tablet Product User Manual Bamboo One User s Manual for Windows Macintosh
Universal Scientific Industrial Co., Ltd. WACOM Sparrow Tablet Product Bamboo One User s Manual for Windows Macintosh
Manual
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Bamboo™ One
User’s Manual for Windows
®
& Macintosh
®
English version 1.0, May 15, 2007
Copyright © Wacom Co., Ltd., 2007
All rights reserved. No part of this manual may be reproduced except for your express personal use. Wacom reserves
the right to revise this publication without obligation to provide notification of such changes. Wacom does its best to
provide current and accurate information in this manual. However, Wacom reserves the right to change any
specifications and product configurations at its discretion, without prior notice and without obligation to include such
changes in this manual.
Reuse, recycling, and recovery.
You are urged to recycle this product when replacing it with a newer
product or when it has outlived its useful life by bringing it to an appropriate collection point for recyclable materials in
your community or region. By doing this, you can help improve the environment of your community as well as minimize
the potential negative effects created should any hazardous substance that may possibly be present within waste
material reach the environment during the disposal process.
Within the European Union, users are required not to dispose of Waste Electrical and Electronic Equipment (WEEE)
as unsorted municipal waste, according to the Directive 2002/96/EC of the European Parliament and of the Council of
27 January 2003, or the corresponding local laws of the Member States. Products for which this is applicable will be
marked with the WEEE symbol shown at the beginning of this note unless this is not feasible because of the size or the
function of the product. Wacom products are subject to the Directive 2002/96/EC and therefore you should always
collect them separately and bring them to the appropriate collection point in your community or region.
Wacom pen tablet products comply with the European Union RoHS Directive 2002/95/EC (RoHS Directive).
Bamboo is a trademark and Wacom is a registered trademark of Wacom Co., Ltd.
Adobe and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United
States and/or other countries. Microsoft, Windows, and Vista are either registered trademarks or trademarks of
Microsoft Corporation in the United States and/or other countries. Apple, the Apple logo, and Macintosh are registered
trademarks of Apple Computer, Inc., registered in the U.S. and other countries. Any additional company and product
names mentioned in this documentation may be trademarked and/or registered as trademarks. Mention of third-party
products is for information purposes only and constitutes neither an endorsement nor a recommendation.
Wacom assumes no responsibility with regard to the performance or use of these products.
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CONTENTS
About the manual 4
Navigating the manual 5
WORKING WITH BAMBOO ONE 6
Tablet features 6
Bamboo One pen 7
Setting up your work area 8
Using the cordless pen 9
Holding the pen 10
About the active area 11
Pointing 12
Clicking 13
Dragging 13
Using the pen buttons 14
Writing and Inking with pressure sensitivity 15
Eye-hand coordination exercise 15
Working with the tablet 16
CUSTOMIZING 17
Opening the control panel 17
Control panel overview 18
Control panel settings 18
Customizing the pen 19
Adjusting tip feel and double-click 20
Customizing the pen buttons 21
Button functions 22
Tablet tracking 26
Mapping to multiple monitors 28
Portion of screen area 28
Portion of tablet area 29
Setting mouse speed 29
TROUBLESHOOTING 30
Testing your tablet and pen 31
Troubleshooting tables 32
General problems 32
Windows-specific problems 34
Macintosh-specific problems 35
Technical support options 36
Obtaining driver downloads 37
APPENDIX 38
Pen and digital ink capabilities in Windows Vista 39
About the Windows Vista Tablet PC Input Panel 40
Caring for your tablet and pen 41
Replacing the pen tip 41
Uninstalling the tablet software 42
Product specifications 43
General specifications 43
Bamboo One tablet (model CTF-430) 43
Bamboo One pen (model FP-500) 43
Product information 44
Ordering parts and accessories 44
Radio and television interference 45
FCC notice 45
CE declaration 45
License and Warranties
(Worldwide, except for Europe,
Africa and Middle East) 46
Software License 46
Limited Warranty 46
Warranty Service in the U.S.A. and Canada 47
Warranty on Sales outside of
the U.S.A. and Canada 48
License and Warranty
(Europe, Africa and Middle East) 49
Software License Agreement 49
Entitlement to use the Software 49
Limited Warranty 49
GLOSSARY 51
INDEX 53
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ABOUT THE MANUAL
This user’s manual provides quick access to information about Bamboo One. Just click on a navigation
button or highlighted word to move through the document. The information is common to Windows and
Macintosh computers and Windows screen captures are shown, unless otherwise noted.
• In the contents you can go directly to a topic by clicking on it.
•Working with Bamboo One is the learning chapter, and introduces you to the many capabilities of your
Bamboo One pen tablet. It describes the pen tablet, the features and functions of the Bamboo One pen,
and includes exercises for new users. If you are not familiar with a pen tablet, this chapter gives you the
basics.
• Customizing describes how you can change the control panel settings to optimize your Bamboo One
pen and tablet for the way you like to work.
• Want to test your tablet and pen? Need troubleshooting guidelines? Troubleshooting is where you will
find the answers to most common questions.
• The appendix includes a variety of information: an overview of the new pen and digital inking capabilities
found in Microsoft Windows Vista, tips on caring for your tablet and pen, a how-to on uninstalling the
software, your license and warranty, and more.
Note:
This manual does not contain information on installing your tablet. Please refer to your product Quick
Start Guide and to the automated software installer (located on the Bamboo One installation CD) for
complete details on installing your pen tablet.
If you are new to electronic documentation, be sure to read navigating the manual.
Here are some other points to keep in mind:
•S
MALL
CAPITAL
LETTERS
are used to identify the names of keyboard keys, dialog boxes, and control panel
options.
• Remember that you can always use your viewer zoom-in tool to increase the size of the manual on your
display screen.
• The following kinds of information are not included with this product: information about your specific
computer hardware or operating system, or information about your application software. Your best
source for this information is the set of manuals and disks that came with your hardware, operating
system, or application.
• Many applications have built-in support for pressure sensitivity. You can find a listing of applications that
support this feature at Wacom’s web site (see product information). For information on how best to use
Bamboo One features within a specific application, refer to the instructions in that application’s manuals.
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NAVIGATING THE MANUAL
Use the navigation controls to move through the manual:
Go to front page.
Go to table of contents.
Go to index.
Go back to previous view.
Page back, or page forward.
Go to beginning of section.
Go to topic.
Topic continued.
Adobe Reader provides you with additional tools for using and printing the manual. Refer to the Adobe
Reader help for more information.
CONTENTS
INDEX
HEADING TEXT
topic
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WORKING WITH BAMBOO ONE
This section introduces you to the Bamboo One pen tablet, which consists of two basic elements: a tablet
that serves as your work area, and the Bamboo One pen you use on the tablet.
The quickest way to learn about your pen tablet is to become familiar with its appearance and features.
If you are new to using a pen tablet and tablet input tools, read the following sections to learn about the
Bamboo One pen and pen tablet.
T
ablet features
Bamboo One pen
Setting up your work area
Using the cordless pen
Working with the tablet
TABLET FEATURES
Active area.
See About the active area.
USB cable. Status LED
Integrated pen rest.
See working with the tablet.
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BAMBOO ONE PEN
Your Bamboo One pen is cordless and battery-free.
Pen buttons.
Replaceable nib
(pen tip).
Bamboo One pen.
The pen is ideally suited to enhance your workflow
by enabling the pen and digital ink features found
within Microsoft Windows Vista and Office 2007.
Take advantage of digital mark-up for collaborative
editing and use digital ink to take notes in
applications that support handwriting recognition.
The pen is also an efficient freehand tool for
pressure-sensitive image editing.
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SETTING UP YOUR WORK AREA
To minimize fatigue, organize your work area so you can work comfortably. Position your tablet, pen, and
keyboard so they are easily accessible without unnecessary reaching. Your monitor should be positioned so
you can view it comfortably with a minimum of eyestrain. For best results, orient the tablet so the screen
cursor follows the same direction as your hand movements on the tablet.
Note:
Wacom makes no representation, promise or guarantee that Wacom products will cure or prevent, in whole or in
part, mouse-induced repetitive stress symptoms, injuries or conditions. Individual results may vary. Always obtain
competent medical advice to determine the most appropriate treatment for your specific situation.
See working with the tablet for more information.
Here are some other points to keep
in mind:
• Take short breaks between
tasks to stretch and relax your
muscles.
• Use a gentle grip when working
with your pen.
• Alternate tasks and tools
throughout the day.
• Maintain a good posture at all
times. Minimize awkward
postures and repetitive
movements that cause
discomfort.
• Change your position if you feel
any discomfort due to your
work position.
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USING THE CORDLESS PEN
There are four basic techniques for using the pen: pointing, clicking, double-clicking, and dragging. If you
are unfamiliar with using the pen, try the exercises on the following pages.
Important note for Windows Vista users:
To make the most of your pen in Microsoft Windows Vista, be
sure to study the documentation that came with your system, including the Windows Vista training tools and
Tablet PC tutorial. You can access the Tablet PC Pen Training from the Vista S
TART
menu by choosing A
LL
P
ROGRAMS
, T
ABLET
PC, and T
ABLET
PC P
EN
T
RAINING
.
Holding the pen
About the active area
Pointing
Clicking
Dragging
Using the pen buttons
Writing and Inking with pressure sensitivity
Eye-hand coordination exercise
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HOLDING THE PEN
Hold the Bamboo One pen like you would hold a normal pen or pencil. Make sure the pen buttons are in a
convenient location where you can toggle them with your thumb or forefinger, but not accidently press them
while drawing or navigating with the pen. You can tilt the pen in any way that feels most comfortable.
Position for writing, drawing, and navigating.
Important: When the pen is not in use, place it in the pen rest or lay it flat on your desk.
To maintain the sensitivity of your pen tip, do not store the pen in a container where it will
rest on its tip. Leaving the Bamboo One pen on the tablet active area may interfere with
screen cursor positioning when using other pointing devices. Also, leaving the pen on the
tablet active area when not in use can prevent your computer from going to sleep.
Use the integrated pen rest to store
the pen between tasks. This also
makes the pen available for quick,
easy access when you are
working. The rest allows horizontal
placement of the pen.
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ABOUT THE ACTIVE AREA
The active area is the area of the tablet that senses pen movement. The screen area is the corresponding
area on the screen.
The tablet active area is a mapped representation of your computer screen (a one-to-one relationship), and
uses the entire screen. Wherever you place the pen on the tablet, the screen cursor will jump to the
corresponding point on the screen. This is the default setting for the pen.
The pointer in the screen area
indicates pen position, and the
pointer follows the movements of
the pen.
Screen area.
Pointer.
Active area.
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POINTING
The Bamboo One pen positions the pointer (or cursor) on your screen. You can position the screen cursor
two different ways, like a pen (P
EN
M
ODE
) or like a mouse (M
OUSE
M
ODE
).
• In P
EN
M
ODE
, the tablet active area is a mapped representation of your computer screen; wherever you
place the pen on the tablet, the screen cursor will jump to the corresponding point on the screen. This is
the default setting for the pen.
• In M
OUSE
M
ODE
, you move the cursor with a “pick up and slide” motion similar to using a traditional
mouse.
Hints:
• If you find that using a pen is somewhat difficult, try the eye-hand coordination exercise.
• Pointing is easier when you orient the tablet so the screen cursor follows the same
direction as your hand movements on the tablet.
Try moving the screen cursor by lifting
the pen and placing the pen tip in a
new location on the tablet. The cursor
instantly jumps to the new location.
When positioning the screen cursor and operating a pen button, the pen tip
needs to be within 5 mm (0.20 inch) of the tablet surface. You do not need
to touch the tablet with the pen tip in order to move the screen cursor or use
a pen button.
5 mm (0.20 inch)
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CLICKING
You typically click to highlight or select something on the screen, and double-click to open it.
Clicking.
Tap the pen tip once on the tablet, or press the pen tip on the tablet with enough force to register
a click. (If C
LICK
S
OUND
is selected in the Pen Tablet control panel and your computer speakers are on, then
you will hear a “click” sound when the pen tip is pressed hard enough to generate a button click.) Try clicking
on a folder icon by moving the screen cursor over the icon and pressing down on the pen tip. The folder
should highlight when you press.
Double-clicking.
Quickly tap the tablet twice in the same place with the pen tip. This is like clicking twice
with a mouse button. Try double-clicking on a folder icon to open it.
DRAGGING
To drag, first point to an object. Then press the pen tip to the tablet and slide it across the tablet surface.
The selected object will move across the screen. To select text, move the screen cursor to the beginning of
a text line, then drag the pen across the tablet until the text is highlighted.
Hint: You can configure Windows to select when the
pen is over an icon and to launch the icon with a
single click. To turn on this feature, first open a
folder.
For Windows Vista, from the ORGANIZE pull-down
menu choose FOLDER AND SEARCH OPTIONS....
From the GENERAL tab select SINGLE-CLICK TO OPEN
AN ITEM (POINT TO SELECT).
For other Windows versions, from the TOOLS pull-
down menu choose FOLDER OPTIONS.... From the
GENERAL tab select SINGLE-CLICK TO OPEN AN ITEM
(POINT TO SELECT).
Hint: Set a pen button to DOUBLE
CLICK. This is easier than tapping
twice with the pen tip.
First, try moving an icon on the
screen. Then, within a document,
select some text by pressing and
dragging the pen tip across the text.
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USING THE PEN BUTTONS
The Bamboo One pen has two buttons. Each button has a programmable function that is selected when you
press the button. You can use a pen button whenever the pen tip is within 5 mm (0.20 inch) of the tablet
active area. You do not have to touch the pen tip to the tablet in order to use a button.
To assign new button functions, see customizing the pen buttons.
Hint: Set a pen button to DOUBLE
CLICK. This is easier than tapping
twice with the pen tip.
The upper pen button is set to RIGHT CLICK, and the lower button
is set to PAN/SCROLL by default.
• Use RIGHT CLICK to bring up application-specific or icon-
specific menus.
•PAN/SCROLL lets you position a document or image in any
direction within the active window by pressing the pen
button and moving the pen tip across the tablet’s active area.
As you move the pen tip, the document or image is
repositioned to follow the direction of pen movement on the
tablet. Release the pen button or lift the pen tip from the
tablet surface when you are done.
In some application windows the document will precisely
follow the screen cursor as you move the pen tip, while in
others it will simply move in the same general direction as
the screen cursor.
Example of pan/scroll movement
on computer display.
Example of right click on
computer display.
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WRITING AND INKING WITH PRESSURE SENSITIVITY
The Bamboo One pen responds to your hand movements, enabling you to create natural-looking pen and
brush strokes. The digital ink tools in Microsoft Windows Vista and Office 2007, as well as the drawing tools
in many graphics applications, respond to the pressure you place on the pen. For example, sliders are used
in some applications to vary line characteristics (width, color, and opacity). These characteristics can be
controlled much better by the pen’s pressure sensitivity – you can vary line width, blend colors, and change
opacity with the pressure you exert upon the pen.
EYE-HAND COORDINATION EXERCISE
This exercise is designed to retrain your eye-hand coordination for using the pen:
1. Open any graphics application. Use the line tool to sketch a rectangular grid with line spacings of about
20-25 mm (3/4 to 1 inch). You can use your traditional mouse to do this.
2. Choose a free-hand tool in your application and use the pen to add a dot at each grid intersection.
3. Place an X at each grid intersection.
4. Now sketch a circle around each intersection. Your screen should look like this:
5. Clear your screen and make a simple illustration of your own. The more you use your pen, the easier
drawing and navigation will become.
To write, ink, or sketch with pressure sensitivity,
move the pen along the surface of the tablet while
applying various amounts of pressure downward on
the tip of the pen. Press hard for thick lines or dense
color. Press gently for thin lines or softer color.
Note that some applications require that you first
select a pressure-sensitive tool from the
application’s tool palette.
To adjust the tip feel, see adjusting tip feel and
double-click.
Visit our web site for a list of applications that
support pressure. See product information.
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WORKING WITH THE TABLET
The middle area of the tablet is the working, or active, area for the pen. Rest your hand on the tablet and
then work with the pen on the active area of the tablet just as if you were using a ball point pen on a piece of
paper. Wherever you place your pen on the tablet active area, the screen cursor will jump to the
corresponding point on the screen. See using the cordless pen for more information.
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CUSTOMIZING
After you master the basics of using your Bamboo One pen tablet, you may want to customize the way the
pen or tablet works. This chapter describes how to use the Pen Tablet control panel to adjust your tablet and
pen settings.
Opening the control panel
Control panel overview
Control panel settings
OPENING THE CONTROL PANEL
To open the control panel, use the Bamboo One pen on the tablet:
•Windows. Click on the Windows START button and choose ALL PROGRAMS. (For Windows 2000, choose
the PROGRAMS group.) Then select TABLET and choose the PEN TABLET option.
•Macintosh. Open SYSTEM PREFERENCES from either the Dock, the Apple menu, or from the
APPLICATIONS folder. Then click on the PEN TABLET icon.
After you have opened the Pen Tablet control panel, you can begin customizing Bamboo One.
Note: When more than one Wacom tablet is installed on a single computer, any changes made in the Pen
Tablet control panel will be applied only to the tablet that was last used before opening the control panel.
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CONTROL PANEL OVERVIEW
Use the Pen Tablet control panel to customize your Bamboo One pen and tablet.
Experiment with different settings to find what works best for you. Any changes you make will take effect
immediately. Click DEFAULT to return a tab to the factory settings.
Tool Tips are available for most control panel items. Simply position the screen cursor over an item and let it
rest there; in a few moments the Tool Tip will pop up.
Your keyboard tab and arrow keys can be used to navigate the control panel.
CONTROL PANEL SETTINGS
The following sections provide detailed information about the control panel. They also contain useful
customizing tips.
Customizing the pen
Tablet tracking
Displays customizable
settings.
Displays information
about the control
panel and driver.
Displays this User’s Manual.
Resets the tab to its
default settings.
Closes the control
panel.
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ADJUSTING TIP FEEL AND DOUBLE-CLICK
Open the Pen Tablet control panel. To create broad inking strokes or to click with a light touch, use a soft tip
setting. For maximum control while inking thin lines, use a firm tip setting.
Customizes the amount
of pressure needed to
click, write, or ink.
Drag the slider to a
softer or firmer setting.
Hints:
• Use a soft TIP FEEL for a wider range of pressure values with most pressure-sensitive applications.
• In some applications, a soft pressure setting can make the pen overreact – any small press on the pen is
magnified on the screen. If you experience this, try a firmer TIP FEEL setting.
• To make double-clicking easier, expand the tap area that accepts a double-click (the double-click distance).
Note: A large double-click distance may cause a delay at the beginning of brush strokes in some drawing
applications. This may also cause a delay at the beginning of a drag action or inking stroke. If you notice such
effects, try setting a smaller double-click distance and using a pen button to double-click (see using the pen
buttons).
When checked, an
audible “click”
sound will be
heard whenever a
pen click occurs
and your computer
speakers are
turned on.
Adjusts the size of the
double-click area and
the double-click speed.
A larger setting makes
double-clicking easier.
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CUSTOMIZING THE PEN BUTTONS
Open the Pen Tablet control panel to change the functions assigned to the pen buttons. Each pen button
can be set for a variety of mouse functions; the pull-down menus enable you to choose the function that will
be performed.
Select the function to perform when
pressing the upper or lower pen button.
When you bring the pen tip within 5 mm
(0.20 inch) of the tablet surface without
touching the tablet and press the upper or
lower pen button, the selected function
occurs.
Hint: To make double-clicking easier, set a
pen button to double-click automatically by
selecting DOUBLE CLICK.
Note: You can change the SIDE SWITCH MODE for
the way you like to use the pen when making
right-clicks or other click functions. Click on the
ADVANCED button. In the dialog box that appears:
• Select HOVER CLICK to perform click functions
without touching the pen tip to the tablet
surface.
• When CLICK & TAP is selected, you must first
press the pen button and then touch the pen
tip to the tablet surface in order to perform a
click function. CLICK & TAP enables the
precise placement of your click functions.
Hover click. Click tap.
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BUTTON FUNCTIONS
The following options are available for your pen button settings.
CLICK. Default setting for the pen tip. This option simulates a primary
mouse button click.
DOUBLE CLICK. Simulates a double-click. For easier double-clicking, use
this function instead of tapping twice with the tip of your pen.
MIDDLE CLICK. Simulates a middle mouse button click.
RIGHT CLICK. Simulates a right mouse button click, which displays a context
menu.
CLICK LOCK. Simulates holding down the primary mouse button. Press the
tool button once to initiate click lock. Press the button again to release click
lock. Click lock is useful for dragging objects or selecting blocks of text.
BACK. Simulates a 4th mouse button click, which typically issues the BACK
command in browser applications.
FORWARD. Simulates a 5th mouse button click, which typically issues the
FORWARD command in browser applications.
PAN/SCROLL. Enables you to move a document or image in any direction
within the active window using your Bamboo One pen.
INK TOGGLE. (Macintosh.) Toggles the INK ANYWHERE function of Inkwell on
and off. Inkwell automatically recognizes and converts your handwriting into
text and inserts it into a document. Note that Ink must be turned on for this
function to work. See your Macintosh help for information on working with
Inkwell.
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T
ABLET
PC
I
NPUT
P
ANEL.
(T
a
bl
e
t
PC
s an
d
Wi
n
d
ows
Vi
s
t
a sys
t
ems
th
a
t
support the Tablet PC Input Panel.) Opens the Tablet PC Input Panel when
you press a tool button set to this function.
JOURNAL. (Windows Vista and Tablet PC systems that include Microsoft
Journal.) Opens Microsoft Journal.
MODE TOGGLE.... Toggles between PEN MODE and MOUSE MODE.
See setting mouse speed for details.
MODIFIER.... Enables you to simulate modifier keys.
KEYSTROKE.... Enables you to simulate keystrokes.
OPEN/RUN.... Opens an application, file, or script.
PRESSURE HOLD. Locks the pressure at the current pressure level until the
button is released. For example, you can paint with pressure sensitivity until
you reach the brush size that you like. You can then press the button and
continue painting with the same size brush until the button is released.
SHOW DESKTOP. Minimizes all open windows to display a clean desktop.
SWITCH APPLICATIONS. Brings up the application switching dialog with focus
on the next open application. On Windows Vista systems running Aero, Flip
3D will be activated with focus on the next open application.
EXPOSÉ. (Macintosh.) Tiles all open windows.
DISABLED. Disables the button function.
DEFAULT. Returns a button to its default setting.
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•PAN/SCROLL. Lets you position a document or image in any direction within the active pane by pressing
a pen button set for PAN/SCROLL and then moving the pen tip across the tablet’s active area.
•KEYSTROKE.... Enables you to simulate keystrokes. Selecting this option displays the DEFINE
KEYSTROKE dialog box where you can enter a keystroke or keystroke sequence to play back.
When you select PAN/SCROLL, the PEN SCROLLING
SPEED dialog box prompts you to set a scrolling
speed that will be used in applications that do not
support grabber hand (pixel-level) panning within
a document or image.
A slower setting reduces the scroll rate and is
useful for close-up and detail work where you
need precise control of the image.
You can manually enter a keystroke or keystroke
combination in the KEYS entry box.
Keystroke combinations can include letters,
numbers, function keys (such as F3) and modifier
keys (such as SHIFT, ALT, or CTRL for Windows, or
SHIFT, OPTION, COMMAND, and CONTROL for
Macintosh).
You can also select special keystrokes or
keystroke combinations from the ADD SPECIAL
drop-down menu.
After defining a keystroke sequence, click OK.
Important: Because the ENTER
(Windows) and RETURN (Macintosh)
keys can be selected as a defined
keystroke, it cannot be used to select OK.
You must use your Bamboo One pen to
click on the OK button.
If prompted, enter a name for the keystroke
definition. The name will be displayed with the
respective control. Clears the keystroke entry box.
Deletes only the last entry in the
keystroke entry box.
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•OPEN/RUN.... Opens a dialog box where you can select a specific application, file, or script to launch.
•MODIFIER.... Enables you to assign modifier key(s) (such as SHIFT, ALT, or CTRL for Windows, or SHIFT,
OPTION, COMMAND, and CONTROL for Macintosh). Many applications use modifier keys to constrain the
size or placement of objects.
Click BROWSE... to locate an application, file,
or script to launch. The selection you make
appears in the APPLICATION TO RUN box.
Click OK to accept the selection. The dialog
box will close and the OPEN/RUN... option
will be assigned as your tool button option.
The next time you press the tool button, the
defined application, file, or script will launch.
In addition to choosing one or
more modifier key options,
you can select the CLICK box
if you want a mouse click to
occur whenever you press
the tool button.
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TABLET TRACKING
The tablet TRACKING options enable you to define the relationship between pen movement on the tablet
surface and cursor movement on the monitor screen. By default the entire active area of the tablet maps to
the entire monitor. If more than one monitor is in use the tablet will map to all monitors. See mapping to
multiple monitors.
The TRACKING mode you select
controls how the screen cursor
moves:
• Select PEN MODE to set the
cursor so that its movement
corresponds with the position of
your Bamboo One pen on the
tablet – wherever you place
your pen on the tablet, the
cursor will jump to a
corresponding point on the
screen. This is known as
absolute positioning, and is the
default setting for the Bamboo
One pen. Click DETAILS... to
customize the tablet mapping.
• Select MOUSE MODE to move
the screen cursor with a “pick
up and slide” motion similar to
using a traditional mouse.
Click DETAILS... for setting
mouse speed.
Note: If you frequently switch between
PEN MODE and MOUSE MODE, you can
assign the MODE TOGGLE... function to
one of your pen buttons.
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When you click on the PEN MODE DETAILS... button, the PEN MODE DETAILS dialog box is displayed.
Use the SCREEN AREA options to select a screen area
for tablet to screen mapping.
•ALL SCREENS. The entire monitor(s) area is
mapped; this is the default setting. See mapping to
multiple monitors for more information.
•MONITOR. The entire area of a single monitor that
you choose is mapped.
•PORTION. A portion of the desktop area is mapped.
Click SET... to open a dialog box where you can set
the portion of screen area.
FORCE PROPORTIONS. Check or uncheck the box to
determine the tablet to screen mapping relationship.
• When unchecked, the correct scale or proportions
are not maintained. The selected tablet area is
mapped to the selected display area. An inked
word on the tablet may appear distorted on the
display screen. This is the default setting.
• When checked, the correct vertical and horizontal
proportions are maintained between the tablet and
display. Inking a word on the tablet results in a
correctly proportioned word on the display screen.
Depending on your settings, some portions of the
tablet active area may no longer be usable when
this option is selected.
Use the TABLET AREA options to select a tablet area for
tablet to screen mapping.
•FULL. The entire active area of the tablet is
mapped. This is the default setting.
•PORTION. A portion of the tablet area is mapped.
Click SET... to open a dialog box where you can set
the portion of tablet area.
Returns settings to their factory defaults.
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MAPPING TO MULTIPLE MONITORS
If your computer has more than one monitor, Bamboo One will map to your monitors based upon how they
are configured in the DISPLAY PROPERTIES control panel. If ALL SCREENS is selected and you are in extended
monitor mode, the tablet will map to all monitors as if they were one large display. If the monitors are in
mirror mode, the tablet will map to the entire space on each monitor and the screen cursor will be displayed
on each monitor simultaneously.
See your hardware and operating system documentation for details on configuring your computer and
operating system for use with multiple monitors.
PORTION OF SCREEN AREA
The tracking options in the PEN MODE DETAILS dialog box allow you to define which portion of the display
screen your tablet will map to:
•ALL SCREENS. Maps the entire monitor(s) area. This is the default setting.
•MONITOR. Maps the entire area of a single monitor that you choose.
•PORTION. Allows you to select a portion of the display for tablet to screen mapping. Click SET... to open
the PORTION OF SCREEN dialog box.
Choose a method for defining a
portion of the display:
• Drag corners of the foreground
graphic to select the screen area.
• Move the screen cursor to select
the screen area. Select the CLICK
TO DEFINE SCREEN AREA button.
As you define PORTION OF
SCREEN, follow any MESSAGE
prompts to set the portion of your
display screen that will be used for
mapping.
After defining a portion of the screen,
you may need to use a different input
device to access other portions of the
screen area.
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PORTION OF TABLET AREA
The tracking options in the PEN MODE DETAILS dialog box allow you to define the tablet area that will be
mapped to the screen area:
•FULL. Maps the entire active area of the tablet for tablet to display mapping. This is the default setting.
•PORTION. Allows you to select a portion of the tablet active area for tablet to screen mapping.
Click SET... to open the PORTION OF TABLET dialog box.
SETTING MOUSE SPEED
To change the screen cursor acceleration and speed when in MOUSE MODE, click on the MOUSE MODE
DETAILS... button (located on the PEN tab).
Choose a method for defining a
portion of the tablet:
• Drag corners of the foreground
graphic to select the tablet area
that will be mapped to your
selected screen area.
• Use your pen on the tablet to
select the tablet area. Select the
CLICK TO DEFINE TABLET AREA
button. As you define PORTION OF
TABLET, follow any MESSAGE
prompts to set the portion of your
tablet that will be used for
mapping.
Sets the screen cursor
acceleration when in
MOUSE MODE.
Sets the screen cursor
tracking speed when in
MOUSE MODE.
Returns settings to
their factory defaults.
Note: The dialog box will also appear when you set a tool button to MODE
TOGGLE.... Although MOUSE MODE settings can be accessed from a number
of different locations within the control panel, only one ACCELERATION and
SPEED setting can be made.
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TROUBLESHOOTING
Most of the time your tablet will work flawlessly. But if you are having trouble, Wacom recommends you do
the following:
1. If the pen tablet driver failed to load properly, first perform the recommended action in any error message
that may appear on your screen. If that does not solve the problem, refer to the troubleshooting
procedures in this chapter.
2. Look in the troubleshooting tables. Your problem may be described there and you can try the solution
offered.
3. Open the pen tablet Read Me file for late-breaking information.
4. Test your tablet and pen. See testing your tablet and pen.
5. If you are having a compatibility conflict between Bamboo One and a new hardware or software product,
check if a newer pen tablet software driver is available. See obtaining driver downloads for information
on downloading an updated software driver. Wacom periodically updates the software driver to maintain
compatibility with new products.
6. Check the FAQs (Frequently Asked Questions) on the Wacom web site for your region.
7. If you have tried the suggestions in this manual and still cannot resolve the problem, then contact
Wacom for technical support. See technical support options and the Read Me file for information on
where to obtain support for your region.
Testing your tablet and pen
Troubleshooting tables
Technical support options
Obtaining driver downloads
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TESTING YOUR TABLET AND PEN
1. Turn on your computer and wait until the system has fully loaded.
2. Check the tablet. The tablet’s orange status LED will light whenever the tablet is properly connected
and your computer has registered it as a USB device. If the LED is on, continue with step 3.
If not:
• Make sure the tablet USB cable is securely connected to an active USB port on your computer.
• If you are connecting the tablet to a USB hub (or hub device such as a keyboard with USB ports), be
sure the USB hub is properly connected to your computer and is active.
• Check the cable for damage.
• Connect the tablet to a different USB port or try connecting to the USB port on another computer.
• If the status LED does not illuminate after your computer is on and has finished booting up, your USB
port may be disabled. Verify that you have connected the tablet to an active USB port.
3. Check the pen by first opening the Pen Tablet control panel. Click on the DEFAULT button to return the
pen to its default settings. Next:
• Touch the pen tip to the tablet active area. The status LED on the tablet should change from orange
to green each time the tip makes contact with the tablet surface.
• Without applying pressure to the pen tip, hold the pen tip within approximately 5 mm (0.20 inch) of
the tablet surface and press each pen button in turn. The status LED should again change from
orange to green each time a pen button is pressed
• While still within proximity, but without touching the tablet surface, move your pen across the active
area of the tablet. The screen cursor should move in the corresponding direction on your monitor or
display screen.
4. If any of these tests fail you may have defective hardware. See technical support options.
5. After testing, use the Pen Tablet control panel to reconfigure your tablet and pen for any custom settings
you may originally have been using.
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TROUBLESHOOTING TABLES
If you encounter problems with your Bamboo One pen or tablet, refer to the following tables. Your problem
may be described here, and you can try the solution offered. Be sure you refer to the Read Me file for the
latest information updates.
For additional information, visit Wacom’s web site at http://www.wacom.com/productsupport and follow the
links to the FAQs.
General problems
Windows-specific problems
Macintosh-specific problems
GENERAL PROBLEMS
The computer does not have
an available USB port.
Check if there is an available USB port on a USB hub device. If not
available you will need to add a USB hub or USB card.
The tablet status LED does not
illuminate.
Verify that your tablet’s USB cable is properly connected to an active
USB port. If your are connecting to a USB hub device, make sure the
hub is connected to an active USB port and that the hub is active.
The pen works only in MOUSE
MODE, and does not ink or
sketch with pressure
sensitivity.
The tablet driver software was not installed or did not load properly.
Make sure the tablet driver software is installed and functioning.
Insert the Bamboo One installation CD into your computer and install
the driver software for the tablet.
The pen does not ink or sketch
with pressure sensitivity.
Some applications require that you turn on the pressure capabilities
within the application or the selected tool before the pen will respond as
a pressure-sensitive tool.
Clicking is difficult. Try using a lighter TIP FEEL (see adjusting tip feel and double-click).
Select the CLICK SOUND option so that you can hear when the pen
registers a mouse click. Your computer speakers must be turned on and
the volume audible before you can hear CLICK SOUND.
Double-clicking is difficult. Be sure you are quickly tapping the tablet twice in the same place on the
tablet active area.
Using a pen button to double-click is recommended (review the
techniques in clicking).
See adjusting tip feel and double-click:
• Try increasing the DOUBLE CLICK DISTANCE.
• Try using a lighter TIP FEEL.
Windows: Try setting your system to launch programs with a single
click. See clicking.
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The pen selects everything,
will not stop selecting.
Open the Pen Tablet control panel. Move the TIP FEEL slider toward
FIRM. If this does not help, see testing your tablet and pen.
You notice a screen delay at
the beginning of pen or inking
strokes.
Try decreasing the DOUBLE CLICK DISTANCE (see adjusting tip feel and
double-click).
You have to press hard with
the pen when clicking,
drawing, or writing.
Open the Pen Tablet control panel and go to the Pen tab. Move the TIP
FEEL slider toward SOFT.
The pen tip does not function. Be sure you are using the pen that originally came with your pen tablet.
Other pens may not function properly on the Bamboo One tablet.
See testing your tablet and pen to verify pen operation. If any of the
tests fail you may have defective hardware.
The upper or lower pen button
does not work.
Be sure you press the pen button when the pen tip is within 5 mm
(0.20 inch) of the tablet active area – do this without pressing down on
the pen tip.
In the Pen Tablet control panel, click on the ADVANCED button.
If CLICK & TAP is selected, you will need to first press the pen button and
then touch the pen tip to the tablet surface in order to perform a click
function. See customizing the pen buttons.
From the Pen Tablet control panel, verify that the pen button is set to the
function you are expecting to occur.
See testing your tablet and pen to verify pen operation. If any of the
tests fail you may have defective hardware.
The screen cursor jumps back. Do not place the pen on the tablet active area when it is not in use or
when you are using another pointing device. Leaving your pen on the
tablet active area may interfere with screen cursor positioning when
using other input devices.
Cannot move the cursor where
you want to on the screen, or
the line you are sketching does
not line up with the location of
the pointer in paint
applications.
Open the Pen Tablet control panel. Verify that PEN MODE is selected.
If this does not help, click on the DEFAULT button to reestablish the
default tablet to screen mapping. If you are still having difficulty, remove
the tablet preferences (see next tip).
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WINDOWS-SPECIFIC PROBLEMS
You suspect the tablet
preferences may be corrupted,
or want to make certain that all
settings are at their factory
defaults.
Delete the tablet preferences as follows:
Windows: Click the START icon and select ALL PROGRAMS. Then select
TABLET or PEN TABLET and TABLET or PEN TABLET PREFERENCE FILE
UTILITY. In the dialog box that appears, click on the REMOVE MY
PREFERENCE FILE button to delete the preferences for the current user.
To delete preferences for multiple users on Windows Vista or XP
systems, click on the REMOVE ALL PREFERENCE FILES button. Note that
administrator rights are required to delete preferences for all users.
Relaunch any currently open tablet-aware applications that you may be
running.
Macintosh: For a single user, delete the tablet preferences by first
choosing your HOME folder from the GO menu. Then open your home
LIBRARY folder. Within your home LIBRARY folder, open the
PREFERENCES folder and delete the COM.WACOM.PENTABLET.PREFS file.
Log out, then log back in. When the tablet driver loads it will create a
new preferences file with the factory defaults.
For multiple users, delete all tablet preferences by first opening the main
APPLICATIONS folder. Then open the TABLET folder and run the REMOVE
PEN TABLET utility. When the utility starts, click on the REMOVE ALL
PREFERENCE FILES button. Log out, then log back in. When the tablet
driver loads, it will create new preferences files with the factory defaults.
Note: Do not manually remove the PEN TABLET.PREFPANE file from
the main LIBRARY PREFERENCEPANES folder. This file is only to be
removed when uninstalling the tablet software driver, and then only
when using the REMOVE PEN TABLET utility.
The computer does not go to
sleep.
When you are not using the pen, remove it from the tablet surface or the
tablet will continue to send data, keeping the computer awake.
When using the tablet the
screen cursor is very erratic or
jumps around.
On rare occasions the tablet may receive interfering radio frequencies
from a computer monitor or nearby AM radio station. If you notice
interference from a monitor, try moving the tablet at least six (6) inches
away from the monitor, or change the monitor refresh rate or monitor
resolution.
After changing right- and left-
handed settings in the
system’s Mouse control panel,
the pen tip no longer functions
properly.
This will reverse the right and left button settings on your Wacom tools.
Restart Windows for your Wacom tool settings to be correctly
recognized.
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MACINTOSH-SPECIFIC PROBLEMS
At startup, a dialog box
appears telling you that either
the driver failed to load or the
tablet preferences have not yet
been created.
The tablet was not detected at startup. Make sure the USB interface
cable is securely connected to the tablet and to an active USB port on
your computer. Make sure also that the tablet status LED is illuminated.
If your tablet is plugged into a USB hub, make sure the hub is connected
and active.
From the GO menu, select the UTILITIES folder and launch the SYSTEM
PROFILER. Select USB from the HARDWARE section of the CONTENTS list.
A Wacom USB tablet model should be listed. If a tablet model is not
listed, check the USB tablet cable connection or try plugging the tablet
into a different USB port.
If this does not help, contact Wacom for technical support.
See t
echnical support options.
Inkwell does not work correctly
with the tablet.
There may be a problem with the Inkwell preferences. Remove the
damaged preference files as follows. They will be recreated when you
enable handwriting recognition.
1. From the Apple menu, choose SYSTEM PREFERENCES. From the
System Preferences menu, choose SHOW ALL and select INK.
Then turn off handwriting recognition.
2. From the GO menu, choose your HOME. Open the LIBRARY and
PREFERENCES folders. Then remove the following preferences:
• com.apple.ink.framework.plist
• com.apple.ink.inkpad.plist
• com.apple.ink.inkpad.sketch
3. Go back to SYSTEM PREFERENCES and INK, and then enable
handwriting recognition.
4. Test the Inkwell function using your pen tablet and pen.
5. If this procedure does not resolve your problem with Inkwell, contact
Apple Support for further assistance. Wacom is not the software
manufacturer for Inkwell and we are limited in our abilities to support
a third party software application.
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TECHNICAL SUPPORT OPTIONS
If you have a problem with your pen tablet, first check the tablet installation guide to be sure the unit is
installed correctly. Then review the troubleshooting procedures within this manual.
If you cannot find the answer in this manual, you may find updated information about your problem in the
Read Me file for your platform (located on the Bamboo One installation CD). You can also check the product
FAQs (Frequently Asked Questions) on the Wacom web site for your region.
If you have an Internet connection you can download the latest software drivers from the Wacom web site for
your region. See obtaining driver downloads for your region.
If you cannot solve the problem and you think your pen tablet is not working properly, contact the Wacom
support staff for the area where your product was purchased. See the pen tablet Read Me file, located on
the Bamboo One installation CD, for contact information.
When you call, you should be at your computer with the following information available:
• This manual.
• Tablet serial and model number. (Look on the bottom of the tablet.)
• Driver version number. (See the Bamboo One installation CD or the Pen Tablet control panel.)
• The make and model of your computer, and operating system version number.
• A list of peripheral devices attached to your computer.
• The software application and version you were using when the problem occurred.
• The exact wording of any error message that appeared on your screen.
• What happened and what you were doing when the problem occurred.
• How you tried to solve the problem.
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OBTAINING DRIVER DOWNLOADS
Wacom periodically updates the tablet software driver to maintain compatibility with new products. If you are
having a compatibility problem between Bamboo One and a new hardware or software product, it may be
helpful to download a new pen tablet software driver (when available) from the Internet.
USA, Canada, Central and South America
Europe, Middle East and Africa
Japan
Asia Pacific (English)
China
Korea
Taiwan
Worldwide Web: http://www.wacom.com/productsupport Driver downloads.
Worldwide Web: http://www.wacom.eu Software updates.
Anonymous FTP Site: ftp://ftp.wacom.eu/pub/ Software updates.
Worldwide Web: http://tablet.wacom.co.jp Software updates. (Japanese)
Worldwide Web: http://www.wacom-asia.com Software updates. (English)
Worldwide Web: http://www.wacom.com.cn Software updates.
(Simplified Chinese)
Worldwide Web: http://www.wacomdigital.co.kr Software updates. (Korean)
Worldwide Web: http://www.wacom.com.tw Software updates.
(Traditional Chinese)
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APPENDIX
This section contains information about digital inking, tips on caring for your tablet and pen, instructions on
how to uninstall the tablet software, your license and warranty, and more.
Pen and digital ink capabilities in Windows Vista
Caring for your tablet and pen
Uninstalling the tablet software
Product specifications
Product information
Ordering parts and accessories
Radio and television interference
License and Warranties (Worldwide, except for Europe, Africa and Middle East)
License and Warranty (Europe, Africa and Middle East)
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PEN AND DIGITAL INK CAPABILITIES IN WINDOWS VISTA
Microsoft Windows Vista provides extensive support for pen* and touch input. When using Bamboo One
with a computer running Windows Vista, your experience is enhanced by powerful note taking, handwriting
recognition, fast navigation, and other digital inking options designed to give you quick, intuitive results with
the Bamboo One pen.
•Note taking. Use your Bamboo One pen to jot notes and capture quick sketches in Microsoft Journal.
Journal simulates a physical notebook, but with the advantages of digital note taking – you can choose
from a variety of pen, marker, and highlighter tools. Journal also includes a powerful search engine that
can even locate your handwritten content.
•Handwriting recognition. Because Windows Vista includes powerful handwriting recognition
capabilities, you can use your Bamboo One pen to quickly enter handwritten information anywhere the
computer accepts typed input. You can convert your handwritten content to typed text at any time.
•Gestures. Use your Bamboo One pen to make simple gestural movements on the tablet to trigger
customizable actions for navigation, editing, and other functions. To customize your gestures, select the
FLICKS tab in the PEN AND INPUT DEVICES control panel.
•Digital Ink in Microsoft Office 2007. Use your Bamboo One pen to full advantage with the enhanced
digital mark-up and inking tools available in Microsoft Office 2007 applications running on Windows
Vista. Found on the REVIEW tab within applicable applications, these tools provide a consistent set of
inking options. For quick access, you can add specific inking tools to the Quick Access Toolbar located
at the top of each application.
Note: The following workarounds have been implemented in the pen tablet driver to improve drawing
performance and to minimize spurious double-clicks issued by Vista under the following settings:
• The Vista Flicks and Press-and-hold-to-right-click features were disabled in most graphics applications
using the Wintab API.
• There is no pressure sensitivity in Journal and other Vista Ink features when both the Flicks and Press-
and-hold-to-right-click features are disabled in the Vista PEN AND INPUT DEVICES control panel.
* Pen features supported in all versions of Windows Vista except Vista Home Basic.
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ABOUT THE WINDOWS VISTA TABLET PC INPUT PANEL
The Windows Vista Tablet PC Input Panel enables you to use handwriting or an on-screen keyboard to
directly enter text with your Bamboo One pen. There are a number of ways to launch the Input Panel:
• Click on the Input Panel icon which appears when you move the screen cursor into a text entry area.
• Click on the Input Panel tab, located by default on the left edge of the display screen.
• Click on the Tablet PC Input Panel icon located on the Windows taskbar. If the icon is not visible,
right-click on the taskbar, select TOOLBARS, and TABLET PC INPUT PANEL.
To customize the Input Panel:
1. First open the Input Panel and then click on TOOLS in the menu bar.
2. Select OPTIONS to open the Input Panel Options dialog box.
3. Customize the Input Panel settings for the way you like to work.
To learn more about using your Bamboo One pen in Microsoft Windows Vista and Office 2007, study the
documentation that came with your system and Microsoft Office applications. Be sure to take advantage of
the Windows Vista training tools, including the Tablet PC tutorial, available from Microsoft.
You can visit also the Wacom web site at www.wacom.com/vista for additional information on working with
your Bamboo One pen in Windows Vista.
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CARING FOR YOUR TABLET AND PEN
Keep your Bamboo One pen and tablet surface clean. Dust and dirt particles can stick to your pen and
cause excessive wear to the tablet surface. Regular cleaning with a soft, damp cloth will help to prolong the
life of your tablet surface and pen; you can also dampen the cloth using a very mild soap diluted with water.
Do not use volatile liquids, such as paint thinner or benzene, as they may damage the plastic case.
Keep your tablet and pen in a clean, dry place and avoid extremes in temperature. Room temperature is
best. Also, your pen and tablet are not made to come apart. Twisting the pen case can break the pen.
Taking apart the product will void your warranty.
Important: Take care to never spill liquids onto the tablet or pen. Be especially careful of getting the
pen buttons and tip wet – they contain sensitive electronic parts that will fail if liquid enters them.
REPLACING THE PEN TIP
The pen tip (nib) will wear with normal use. Replace the pen nib when it gets too short – less than 1 mm
(.04 inch) – or develops a flat point.
Clasp the old nib with a tweezer, needle-nosed plier, or similar instrument and pull it straight out of the pen.
Then slide the end of the new nib straight into the barrel of the pen – firmly push the nib until it stops.
Warning: Prevent children from swallowing the pen tip or pen buttons. The pen tip (nib) or pen
buttons may accidentally be pulled out if children are biting on them.
To order replacement parts, see ordering parts and accessories.
Important: When the Bamboo One pen is not in use, place it on the
pen rest or lay it flat on your desk. To maintain the sensitivity of your
pen, do not store the pen in a container where it will rest on the tip.
Pen nib.
1 mm (.04 inch) or less)
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UNINSTALLING THE TABLET SOFTWARE
Follow the appropriate procedure below to remove the pen tablet driver software from your system.
Important: When you remove the pen tablet software from your system, your pen tablet will no
longer operate with full tablet functionality but will continue to function as a mouse device.
Windows Vista: Click on the Windows START button and choose CONTROL PANEL. In the CONTROL PANEL
window, click on PROGRAMS AND FEATURES. In the dialog box that appears, choose the TABLET or PEN
TABLET option. Click on the UNINSTALL button and follow the prompts to remove the tablet driver.
(If prompted, enter your administrator login name and password.)
Windows XP or XP x64: Click START. In the start menu, select CONTROL PANEL. Then select ADD OR
REMOVE PROGRAMS. In the ADD OR REMOVE PROGRAMS window, choose TABLET or PEN TABLET and click on
the REMOVE button. Follow the prompts to remove the tablet driver.
Windows 2000: Click the Windows START button. Then choose SETTINGS and CONTROL PANEL. In the
CONTROL PANEL window, double-click on the ADD/REMOVE PROGRAMS icon. In the dialog box that appears,
choose the TABLET or PEN TABLET option. Click on the ADD/REMOVE... button and follow the prompts to
remove the tablet driver.
Macintosh: From the GO menu, choose APPLICATIONS and open the PEN TABLET folder. Double-click on the
REMOVE PEN TABLET icon and select the REMOVE TABLET SOFTWARE button. Enter your administrator login
name and password. After the removal is completed, click OK.
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PRODUCT SPECIFICATIONS
GENERAL SPECIFICATIONS
BAMBOO ONE TABLET (MODEL CTF-430)
BAMBOO ONE PEN (MODEL FP-500)
Coordinate resolution 41 lpmm (1040 lpi)
Accuracy, pen +/- 0.5 mm (0.02 in)
Reading height with pen, average 3 to 5 mm (0.12 to 0.20 in)
Report rate 100 points per second
Communication interface USB
Connector USB A
Power requirements DC 5V, 40 mA or less, from USB port
Operating temperature 5 to 40 degrees C (41 to 104 degrees F)
Storage temperature -15 to +60 degrees C (14 to 140 degrees F)
Operating relative humidity 20% to 80% noncondensing
Storage relative humidity 20% to 90% noncondensing
Certifications and compliance FCC Class B, CE, VCCI Class B, BSMI, C-Tick, MIC, GOST-R, CCC,
RoHS, Chinese RoHS
Active area (W x D) 127.6 x 92.8 mm (5.03 x 3.66 in)
Physical size (W x D x H) 195 x 197 x 10.7 mm (7.68 x 7.76 x 0.42 in), including rubber feet
Cable length 1.5 m (4.95 ft)
Weight 300 g (0.66 lb), approximately, including cable
Power consumption 0.2 watts, approximately
Physical size (L x D) 142.5 x 11.4 mm (5.61 x 0.45 in)
Pressure levels, pen tip 512 levels
Pen tip travel 0.1 mm (0.004 in), approximately
Weight 10 g (0.02 lb), approximately
Pen tip type Polyacetal (Part No. PSI-A034), white
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PRODUCT INFORMATION
To learn more about Bamboo One, and about which software applications are currently tablet enhanced to
support the pressure sensitivity and other special functionality of your pen tablet and pen, visit the Wacom
web site for your region:
ORDERING PARTS AND ACCESSORIES
To purchase parts and accessories, refer to the tablet Read Me file and see who to call for your region.
You can also do the following:
•To purchase parts and accessories in the USA or Canada, call 1.888.884.1870 (toll-free) or visit
Wacom’s web site at http://www.wacomdirect.com (USA only).
•To purchase parts and accessories in Europe, call +49 (0)180.500.03.75 or send an email to
spareparts@wacom.eu. Or, visit the Wacom web site at www.wacom.eu/solutionstore. You can also
contact your local dealer, distributor, or technical support using the appropriate number for your region.
•To purchase parts and accessories in other countries, please contact your local dealer or distributor.
Please note that not all parts and accessories are available in all regions.
USA, Canada, Central and South America http://www.wacom.com/productinfo
Europe, Middle East and Africa http://www.wacom.eu
Japan http://tablet.wacom.co.jp
Asia Pacific (English) http://www.wacom-asia.com
China (Simplified Chinese) http://www.wacom.com.cn
Korea http://www.wacomdigital.co.kr
Taiwan http://www.wacom.com.tw
Thailand http://www.wacom-thai.com
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RADIO AND TELEVISION INTERFERENCE
The equipment described in this manual generates, uses, and can radiate radio-frequency energy. If it is not installed
and used properly—that is, in strict accordance with Wacom instructions—it may cause interference with radio and
television reception.
FCC NOTICE
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device
may not cause harmful interference, and (2) this device must accept any interference received, including interference
that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of
FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation.
You can determine whether the equipment is causing interference by disconnecting it from your computer. If the
interference stops, it was probably caused by the equipment.
If the equipment does cause interference to radio or television reception, you may be able to correct the interference by
using one or more of the following measures:
• Rotate the television or radio antenna until the interference stops.
• Move the equipment farther away from the television or radio.
• Plug the equipment and computer into an outlet that is on a different circuit from the television or radio.
If necessary, consult your Wacom dealer or an experienced radio/television technician for help.
Changes or modifications to this product not authorized by Wacom could void the FCC Certification and negate your
authority to operate the product.
CE DECLARATION
The Wacom Bamboo™ One digitizing tablet, model CTF-430, has been tested and found to comply with the following
harmonized European Norms:
• EN 55024 (electromagnetic immunity)
• EN 55022 Class B (electromagnetic emissions)
Based on the results of these tests, Wacom declares that the above mentioned device conforms to Article 10.1 of the
European Council Directive 89/336/EEC, and their amendment Directive 93/68/EEC and indicates this conformity by
the CE-sign on each device.
The device must be installed and operated always in strict accordance with the instructions given in this handbook.
Any changes or modifications to this product that were not specifically authorized will invalidate this declaration.
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LICENSE AND WARRANTIES
(WORLDWIDE, EXCEPT FOR EUROPE, AFRICA AND MIDDLE EAST)
SOFTWARE LICENSE
This legal document is an agreement between you, the end-user, and Wacom Technology Corporation (Wacom).
1. Grant of License.
The enclosed product includes computer programs embedded in firmware and accompanying
diskette or CD-ROM (the “Software”). The Software is licensed, not sold, to you for use only with Wacom products
upon the terms of this license, and Wacom reserves any rights not expressly granted to you. Wacom grants to you a
non-exclusive right to use this copy of the Software in conjunction with a Wacom product at a single location.
2. Ownership of Software.
Although you may own the product in which the Software is originally recorded, Wacom
retains ownership of the Software itself. You acknowledge that the Software is Wacom’s property, and contains
valuable confidential, unpublished information developed or acquired by Wacom at great expense, including data
processing algorithms, innovations and concepts. The Software is protected by copyright and other federal and state
laws. You agree to use your reasonable best efforts to protect the Software from unauthorized reproduction,
distribution, disclosure, use, or publication.
3. Copy Restrictions.
Unauthorized copying of the Software is expressly forbidden.
4. Use Restrictions.
You may not decompile, reverse assemble, disassemble or reverse engineer the Software.
5. Termination.
This License is effective until terminated. This License will terminate automatically without notice from
Wacom if you fail to comply with any provisions of the License.
6. Miscellaneous.
This License is governed by the laws of the United States of America and the state of Washington
except in Asia Pacific and by the laws of Japan for Asia Pacific.
LIMITED WARRANTY
Wacom warrants the product, to the original consumer purchaser, except for the Software and consumable items such
as the pen nibs, to be free from defects in materials and workmanship under normal use and service for a period of one
(1) year, from the date of original retail purchase, as evidenced by a copy of the receipt and registration with Wacom
within 30 days of purchase.
The Software is licensed “as is.” Wacom makes no warranty with respect to its quality or performance. Wacom cannot
guarantee you uninterrupted service or the correction of any errors.
Upon discovery of a defect in the product, except in the Software, within the Warranty Period, you should contact
Wacom Technical Support via telephone, email, or fax to obtain an RMA (Return Merchandise Authorization) number
and instructions for shipping the product to a service location designated by Wacom. You should send the product,
shipping charges prepaid, to the designated service location, accompanied by the return authorization number, your
name, address and telephone number, proof of purchase date, and a description of the defect. Wacom will pay for
return shipping by United Parcel Service or by an equivalent service as chosen by Wacom.
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Wacom’s sole obligation and entire liability under this warranty shall be, at Wacom’s option, either the repair or
replacement of the defective product or parts thereof of which Wacom is notified during the Warranty Period; provided,
however, that you are responsible for (i) the cost of transportation of the product to the designated service location and
(ii) any loss or damage to the product resulting from such transportation.
Wacom shall have no responsibility to repair or replace the product if the failure of the product has resulted from
accident, abuse, misuse, negligence, or unauthorized modification or repair, or if it has been handled or stored other
than in accordance with Wacom’s storage instructions.
Any descriptions, drawings, specifications, samples, models, bulletins, or similar material, used in connection with the
sale of the product, shall not be construed as an express warranty that the product will conform or comply with your
requirements.
EXCEPT FOR THE LIMITED WARRANTY DESCRIBED ABOVE, THERE ARE NO OTHER WARRANTIES MADE BY
WACOM ON THIS PRODUCT. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY WACOM, ITS
DEALERS, DISTRIBUTORS, AGENTS, OR EMPLOYEES SHALL CREATE A WARRANTY OR IN ANY WAY
INCREASE THE SCOPE OF THIS WARRANTY, AND YOU MAY NOT RELY ON ANY SUCH INFORMATION OR
ADVICE. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS
WHICH VARY FROM STATE TO STATE.
WACOM LIMITS THE DURATION OF ANY LEGALLY IMPLIED WARRANTIES INCLUDING IMPLIED WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, TO THE DURATION OF WACOM’S
EXPRESS WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY
LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
NEITHER WACOM NOR ANYONE ELSE WHO HAS BEEN INVOLVED IN THE CREATION, PRODUCTION, OR
DELIVERY OF THIS PRODUCT SHALL BE LIABLE FOR ANY DIRECT, CONSEQUENTIAL, OR INCIDENTAL
DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF
BUSINESS INFORMATION AND THE LIKE) ARISING OUT OF THE USE OF OR INABILITY TO USE SUCH
PRODUCT, EVEN IF WACOM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES
DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE
ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
In the event that any of the above limitations are held unenforceable, Wacom’s liability for any damages to you or any
party shall not exceed the purchase price you paid, regardless of the form of any claim.
This Limited Warranty is governed by the laws of the United States of America and the state of Washington.
This Limited Warranty is valid for and only applies to products purchased and used inside the United States (and its
territories or possessions) and Canada.
WARRANTY SERVICE IN THE U.S.A. AND CANADA
To obtain Warranty service within the U.S. or Canada contact:
Wacom Technical Support
Phone: 1.360.896.9833
Fax: 1.360.896.9724
Inquiry form: http://www.wacom.com/productsupport/email.cfm
E-mail: support@wacom.com
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WARRANTY ON SALES OUTSIDE OF THE U.S.A. AND CANADA
For products purchased or used outside of the United States and Canada, upon discovery of a defect in the product,
except in the Software, within the Warranty Period you should contact your local dealer or distributor. In all other
respects the terms of the warranty as set forth above apply to such sales.
Wacom Technical Support in Asia Pacific (except Japan and China)
Detailed Asia Pacific Limited Warranty policy and product registration may be found online at
http://www.wacom-asia.com
To obtain Warranty service within Asia Pacific, please contact the local Wacom Office, distributor or the Asia Pacific
Office in Tokyo.
For local distributor contact information, please visit: http://www.wacom-asia.com/distributor/dist_index.php
Phone: +81-3-3509-1588
Inquiry form: http://club.wacom.co.jp/support-en/servlet/support.user.Swusr200Sv00
Should you have any questions about this Agreement, or if you desire to contact Wacom for any reason, please contact
in writing:
In North and South America contact: In Japan contact:
Wacom Technology Corporation Wacom Co., Ltd.
1311 S.E. Cardinal Court 2-510-1 Toyonodai
Vancouver, Washington 98683 Otone-Machi, Kitasaitama-Gun
U.S.A. Saitama, 349-1148
Japan
In Asia Pacific contact: In Mainland China
(Except Hong Kong) contact:
Wacom Co., Ltd. Wacom China Corporation
Harmony Tower 18F, 1-32-2 Hon-Cho, 1108, Block One, Kuntai International Bldg,
Nakano-Ku, Tokyo 164-0012 12 Chao Wai Street, Chao Yang District,
Japan Beijing, China 100020
E-mail: support@wacom.com.cn
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LICENSE AND WARRANTY
(EUROPE, AFRICA AND MIDDLE EAST)
SOFTWARE LICENSE AGREEMENT
Important Notice to Customers
This product contains copyrighted computer programs (“software”) which are the inalienable intellectual property of
Wacom Europe GmbH (“Wacom”). This software is both integrated within the product and also contained on the
accompanying data carrier. The purchase of this product from your dealer does not include Wacom’s software and the
associated rights of usage. Wacom grants you, the user, the right to use the software solely in accordance with the
conditions of this software license agreement. By purchasing this product you agree to the terms of this license.
ENTITLEMENT TO USE THE SOFTWARE
Wacom grants the customer a personal, non-exclusive license to use the software solely in combination with this
product and for the proper operation of this product. This license may be transferred only in connection with this
product.
The use of this software includes solely the permanent or temporary, complete or partial copying of the software by
means of loading, displaying, executing, transmitting or saving for the purpose of executing the commands and data it
contains or of observing, examining or testing the functions of the software.
The customer may not license, lease or loan the software to a third party, nor allow a third party to access the software
in any other way. The customer may not without prior written authorization from Wacom copy, modify, transmit or edit
the software, apart from the actions of copying necessary to create a backup copy and for the purposes outlined in
section 2 above.
The customer may not decompile the software; if the software contains interfaces to software which is not supplied by
Wacom, Wacom shall make the necessary information available to the customer upon request, provided that the
customer can prove his/her entitlement to use the software and that he/she agrees to pay the copying and postage
costs.
LIMITED WARRANTY
Wacom warrants to you as the original end-user that the product hardware is free from defects in materials and
workmanship under normal use and service for a period of TWO (2) YEARS after the date of purchase (excluding
consumable items such as the pen nibs), provided that they are unused at the time of such purchase. Wacom further
warrants to you the accompanying data media against defects in materials and workmanship for a period of SIX (6)
MONTHS after the date of purchase.
The Software is licensed and distributed “AS IS”. Wacom makes no warranties, expressed or implied, with respect to
its quality, performance, merchantability and fitness for a particular purpose (including related manuals and
documentation). Wacom cannot guarantee you uninterrupted service or the correction of any errors.
Upon discovery of a defect in the product, except in the Software, within the applicable Warranty Period, you should
return them in the original packaging to the place of your original purchase, together with your name, address,
telephone number, a description of the problem and a copy of the original invoice. You are responsible for any loss or
damage to the product resulting from such transportation. Wacom’s sole obligation and entire liability under this
warranty shall be, at Wacom’s option, either the repair or the replacement of product or parts thereof that prove
defective and that were returned within the applicable Warranty Period.
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Wacom shall have no responsibility to repair or replace the product if (a), in the opinion of Wacom, the failure of the
product has resulted from accident, abuse, misuse, negligence, misapplication, or unauthorized modification or repair,
or (b) the product has been handled or stored other than in accordance with Wacom’s storage instructions, or (c) the
failure is due to normal wear and tear, or (d) you fail to fulfill your obligations as described above.
In case that any claim presented under warranty is found upon investigation to be either outside the duration or the
scope of this warranty, or in case that the product is found to be not defective, then the cost of such investigation and
repair shall be borne by you.
Any descriptions, drawings, specifications, samples, models, bulletins, or similar material, used in connection with the
sale of the product, shall not be construed as an express warranty that the product will conform or comply with your
requirements.
Should any provision of this agreement be declared invalid, that provision shall be treated as separate from the
agreement, and the agreement shall remain in force without limitation in all other respects.
If this product is found to be defective, the purchaser may be entitled to institute legal proceedings against the seller on
grounds of liability for deficiency. The statutory rights indicated with regard to the seller are not limited in any way by
this warranty. Rather, this warranty affords the purchaser rights in addition to those indicated in the present text.
This limited warranty shall apply if the seller's corporate domicile is in the European Union or in Iceland, Norway,
Jersey, Switzerland, Russia, the Ukraine, Rumania, Bulgaria, Croatia, Serbia, Tunisia, Turkey, Syria, the Lebanon,
Jordan, Israel, Egypt, the United Arab Emirates, Iran or South Africa.
This Limited Warranty and Liability is governed by the laws of the Federal Republic of Germany.
Should you have any questions about this Agreement, or if you desire to contact Wacom for any reason, please contact
in writing:
Wacom Europe GmbH
Europark Fichtenhain A9
47807 Krefeld
GERMANY
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GLOSSARY
Active area. The drawing area of the tablet where your Bamboo One pen is detected.
Aspect. The ratio between the vertical and horizontal dimension of the tablet or display.
Click force. The amount of force you must apply to the tip of your pen for a click to occur.
Digital Ink. A broad category that typically describes handwritten content which has been created using
pen-based input on a computer. This handwritten content takes the form of sketches, ink mark-up, or
handwriting. The handwriting can optionally be converted to typewritten text or simply left alone for use in its
original format. Depending on your system and application settings, the handwritten text you make with
digital ink can be converted on-the-fly or at another time.
Double-click distance. The maximum distance (in screen pixels) that the cursor can move between clicks
and still be accepted as a double-click. Increasing the double-click distance makes double-clicking easier,
but may cause a delay in brush strokes in some graphics applications.
Journal. A Microsoft Windows application that electronically simulates a physical journal pad, but with the
advantages of digital note-taking. For example, you can create quick sketches and jot handwritten notes
that can be converted to text and sent on to colleagues for digital mark-up. Journal includes a variety of pen,
marker, and highlighter tools. Additionally, your handwritten content is searchable within Journal.
Mapping. The relationship between your Bamboo One pen position on the tablet and the cursor position on
the display screen.
Modifier. Modifier keys include SHIFT, ALT, and CTRL for Windows, or SHIFT, CONTROL, COMMAND, and
OPTION for Macintosh. You can customize your Bamboo One pen buttons to simulate a modifier key.
Mouse acceleration. A setting that allows you to adjust the screen cursor acceleration when your Bamboo
One pen is in mouse mode.
Mouse mode. A method for positioning the screen cursor. When you place the Bamboo One pen on the
tablet, you can move the screen cursor with a “pick up and slide” motion similar to using a traditional mouse.
This is known as relative positioning. See also pen mode.
Mouse speed. A setting that allows you to adjust the speed at which your screen cursor moves when your
Bamboo One pen is in mouse mode.
Nib. The replaceable pen tip.
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Pen mode. A method of positioning the screen cursor. Wherever you place your Bamboo One pen on the
tablet, the screen cursor will jump to the same corresponding point on the screen. This is known as absolute
positioning, and is the default setting for the Bamboo One pen. Also, PEN MODE allows you to quickly
position the screen cursor without having to first find it and then move it across the desktop. See also
mouse mode.
Pixel. The smallest unit of measure on your monitor screen.
Pressure sensitive. A quality of the Bamboo One pen tip that senses the amount of pressure being
applied. This is used to create natural-looking pen and brush strokes in applications that are pressure
sensitive.
Pressure-sensitive application. Any application that supports pressure-sensitive input.
Proximity. The height above the tablet active area where the Bamboo One pen is detected. Refer also to
the pointing section.
Screen cursor. The pointer on the display screen. Screen cursors come in different shapes (such as an
I-beam, arrow, or box), depending on which application you are running.
Tablet PC Input Panel (TIP). The Microsoft Windows Vista Tablet PC Input Panel enables you to use your
Bamboo One pen to create handwritten notes or work with an on-screen keyboard. The Input Panel
dynamically converts your handwriting to text. The information you create can then be inserted into other
documents, spreadsheets, or illustrations. See also pen and digital ink capabilities in Windows Vista.
USB. Universal Serial Bus. A hardware interface standard for connecting computer peripheral devices.
USB ports support hot-plugging, which allows you to connect or disconnect a USB device without turning off
your computer.
Wintab. An interface standard used by Windows applications for receiving tablet information.
Bamboo One supports all Wintab-compatible applications under Windows.
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INDEX
About the manual 4
Accessories and parts, ordering 44
Active area 11
Bamboo One, working with 6
Button functions 22
Care, for tablet and pen 41
CE declaration 45
Click sound 13
Clicking, with pen 13
Control panel
opening 17
overview 18
settings 18
Customizing
acceleration 29
double-click 20
pen 19
pen buttons 21
speed 29
tip feel 20
Digital inking capabilities 39
Double-click, customizing 20
Double-clicking, how to 13
Dragging, with pen 13
Drawing with pressure 15
Driver downloads, obtaining 37
Environmental conditions 41
Eye-hand coordination exercise 15
FCC notice 45
Features
pen 7
tablet 6
Functions, button 22
General problems, troubleshooting 32
Holding the pen 10
Information, product 44
Interference, radio and television 45
Macintosh-specific problems, troubleshooting 35
Manual, about 4
Mapping, to multiple monitors 28
Mouse speed, setting 29
Nib, replacing 41
Ordering parts and accessories 44
Overview, control panel 18
Parts and accessories, ordering 44
Pen
clicking with 13
customizing 19
double-clicking with 13
dragging with 13
holding 10
pointing 12
replacing the tip 41
using 9
using pen buttons 14
writing and sketching with pressure 15
Pen buttons
customizing 21
using 14
Pen, testing 31
Pointing, with pen 12
Pressure, writing and sketching with 15
Product information 44
Proportions and scale 27
Radio and television interference 45
Scale and proportions 27
Settings, control panel 18
Software
driver downloads 37
uninstalling 42
Specifications
general 43
pen 43
product 43
tablet 43
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Tablet
features 6
mapping
area 27
for portion of screen area 28
for portion of tablet area 29
to multiple monitors 28
scale and proportions 27
storing 41
testing 31
tracking 26
working with 16
Technical support options 36
Testing
pen 31
tablet 31
Tip feel, customizing 20
Tip, replacing 41
Tracking, tablet 26
Troubleshooting 30
general problems 32
Macintosh-specific problems 35
tables 32
Windows-specific problems 34
Uninstalling tablet software 42
Windows-specific problems, troubleshooting 34
Work area, setting up 8
Working with Bamboo One 6
Writing with pressure 15
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WACOM INTERNATIONAL OFFICES
Wacom Technology Corporation Wacom Europe GmbH
1311 S.E. Cardinal Court Europark Fichtenhain A9
Vancouver, WA 98683 47807 Krefeld
U.S.A. Germany
Telephone Telephone
General: +1.360.896.9833 General: +49.(0)2151.3614.0
Fax: +1.360.896.9724 Fax: +49.(0)2151.3614.111
Wacom Co., Ltd. Wacom Co., Ltd.
2-510-1 Toyonodai Asia Pacific Office
Otone-Machi, Kitasaitama-Gun Harmony Tower 18F, 1-32-2 Hon Cho,
Saitama, 349-1148 Nakano-Ku, Tokyo 164-0012
Japan Japan
Internet: http://tablet.wacom.co.jp Telephone
General: +81.3.5309.1513
Fax: +81.3.5309.1514
Wacom China Corporation Wacom Digital Solutions Co., Ltd.
1108 Block One, Kuntai International Bldg, Gangnam Telepia B/D 9th Fl, 662-18
12 Chao Wai Street, Chao Yang District, Yeoksam-dong, Gangnam-gu, Seoul, 135-080
Beijing, China 100020 Korea
Telephone Telephone
General: +86.10.5879.0880 General: +82.2.557.3894
Fax: +86.10.5879.0102 Fax: +82.2.557.3895
Wacom Australia Pty. Ltd. Wacom Singapore Pte. Ltd. (Singapore)
Level 5, 18 Orion Rd, 3 Bishan Place,
Lane Cove West NSW 2066, Australia CPF Bishan Building #06-08
Singapore 579838
Telephone Telephone
General: +61.2.9422.6700 General: +65.6258.8640
Fax: +61.2.9420.2272 Fax: +65.6258.8697