Universal Scientific RTGBR03 U.S. ROBOTICS MAXg WIRELESS ROUTER User Manual Wireless MAXg Access Point User Guide

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Document Description	users manual
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Document Type	User Manual
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Filesize	87.05kB (1088156 bits)
Date Submitted	2007-05-22 00:00:00
Date Available	2007-05-23 00:00:00
Creation Date	2007-04-24 17:16:53
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Document Lastmod	2007-05-10 19:33:16
Document Title	Wireless MAXg Access Point User Guide
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Wireless MAXg Access Point User Guide
Wireless MAXg Access Point:
User Guide
The USRobotics Wireless MAXg Access Point is the one solution to your home and small
business wireless connectivity needs. MAXg technology provides the maximum 802.11g
range in the industry, delivering optimal wireless connections to your PCs, laptops, and
other wireless devices. MAXg also provides the maximum speed – up to 125 Mbps –
delivering large files like MP3s, digital photos, and digital video through your network fast
and efficiently. And with MAXg, your network will be protected with a maximum security
suite of capabilities, including Stateful Packet Inspection firewall for protection from
network intrusions, Wi-Fi Protected Access (WPA and WPA2), WPA2/802.11i, TKIP and AES
Encryption, MAC address authentication, and more.
System Requirements
●
A computer with an Ethernet adapter installed
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Wireless MAXg Access Point User Guide
●
●
●
A router with Dynamic Host Configuration Protocol (DHCP) enabled
A Ethernet-based cable or DSL modem or other WAN connection for Internet access
An HTML 4.01-compliant Web Browser with JavaScript enabled
Product Views
Front
Symbol
Name
Power
WLAN
(Wireless
Network)
LAN
State
Condition
Off
Not receiving power.
Solid
Receiving power.
Off
Wireless connection is disabled.
Solid
Wireless connection is enabled.
Flashing
Sending and receiving data.
Off
No LAN connection.
Solid
LAN link is achieved.
Flashing
Sending and receiving data.
Back
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Wireless MAXg Access Point User Guide
Item
Function
Connects an antenna to the access point.
LAN
Connects the access point to a networking device.
Reboots your access point or restores your access
point to its factory default settings.
●
Reset
●
5VDC
To reboot your access point without changing
your current settings, press and hold the Reset
button for 1 second.
To restore your access point to the factory
default settings, press and hold the Reset button
for 7 seconds.
Connects the power adapter to your access point.
© 2007 U.S. Robotics Corporation
R46.1703.00
rev 0 04/07
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Wireless MAXg Access Point User Guide
Wireless MAXg Access Point:
User Guide
Product Specifications
●
●
●
●
●
●
●
AP Management through standard Web browsers
Roaming capability
Dynamic IP Address assignment via DHCP or Static IP address assignment through
the Web User Interface
AP firmware upgrades available through the Web User Interface
One RJ-45, 10/100 Mbps auto-sensing and auto-switching Ethernet LAN port
Complies with IEEE 802.11g 54 Mbps wireless radio standard
Security Features:
❍
WPA and WPA2 (Wi-Fi Protected Access) in Access Point mode
❍
64/128-bit WEP (Wired Equivalent Privacy) data encryption with Open/
Shared Key
❍
Full Support for 802.11g Open and Shared key Authentication
❍
Ability to disable SSID Broadcast
❍
MAC address filtering
Acknowledgements
This product includes software developed by MDC and its licensors. This product includes
software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.
openssl.org/). This product includes cryptographic software written by Eric Young
(eay@cryptsoft.com). This product includes software written by Tim Hudson
(tjh@cryptsoft.com).
© 2007 U.S. Robotics Corporation
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Wireless MAXg Access Point User Guide
Wireless MAXg Access Point:
User Guide
U.S. Robotics Corporation Two (2) Year Limited Warranty
1.0 GENERAL TERMS:
1.1 This Limited Warranty is extended only to the original end-user purchaser
(CUSTOMER) and is not transferable.
1.2 No agent, reseller, or business partner of U.S. Robotics Corporation (U.S. ROBOTICS)
is authorised to modify the terms of this Limited Warranty on behalf of U.S. ROBOTICS.
1.3 This Limited Warranty expressly excludes any product that has not been purchased
as new from U.S. ROBOTICS or its authorised reseller.
1.4 This Limited Warranty is only applicable in the country or territory where the product
is intended for use (As indicated by the Product Model Number and any local
telecommunication approval stickers affixed to the product).
1.5 U.S. ROBOTICS warrants to the CUSTOMER that this product will be free from defects
in workmanship and materials, under normal use and service, for TWO (2) YEARS from
the date of purchase from U.S. ROBOTICS or its authorised reseller.
1.6 U.S. ROBOTICS sole obligation under this warranty shall be, at U.S. ROBOTICS sole
discretion, to repair the defective product or part with new or reconditioned parts; or to
exchange the defective product or part with a new or reconditioned product or part that
is the same or similar; or if neither of the two foregoing options is reasonably available, U.
S. ROBOTICS may, at its sole discretion, provide a refund to the CUSTOMER not to
exceed the latest published U.S. ROBOTICS recommended retail purchase price of the
product, less any applicable service fees. All products or parts that are exchanged for
replacement will become the property of U.S. ROBOTICS.
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Wireless MAXg Access Point User Guide
1.7 U.S. ROBOTICS warrants any replacement product or part for NINETY (90) DAYS
from the date the product or part is shipped to Customer.
1.8 U.S. ROBOTICS makes no warranty or representation that this product will meet
CUSTOMER requirements or work in combination with any hardware or software products
provided by third parties.
1.9 U.S. ROBOTICS makes no warranty or representation that the operation of the
software products provided with this product will be uninterrupted or error free, or that
all defects in software products will be corrected.
1.10 U.S. ROBOTICS shall not be responsible for any software or other CUSTOMER data
or information contained in or stored on this product.
2.0 CUSTOMER OBLIGATIONS:
2.1 CUSTOMER assumes full responsibility that this product meets CUSTOMER
specifications and requirements.
2.2 CUSTOMER is specifically advised to make a backup copy of all software provided
with this product.
2.3 CUSTOMER assumes full responsibility to properly install and configure this product
and to ensure proper installation, configuration, operation and compatibility with the
operating environment in which this product is to function.
2.4 CUSTOMER must furnish U.S. ROBOTICS a dated Proof of Purchase (copy of original
purchase receipt from U.S. ROBOTICS or its authorised reseller) for any warranty claims
to be authorised.
3.0 OBTAINING WARRANTY SERVICE:
3.1 CUSTOMER must contact U.S. ROBOTICS Technical Support or an authorised U.S.
ROBOTICS Service Centre within the applicable warranty period to obtain warranty
service authorisation.
3.2 Customer must provide Product Model Number, Product Serial Number and dated
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Wireless MAXg Access Point User Guide
Proof of Purchase (copy of original purchase receipt from U.S. ROBOTICS or its
authorised reseller) to obtain warranty service authorisation.
3.3 For information on how to contact U.S. ROBOTICS Technical Support or an authorised
U.S. ROBOTICS Service Centre, please see the U.S ROBOTICS corporate Web site at:
www.usr.com
3.4 CUSTOMER should have the following information / items readily available when
contacting U.S. ROBOTICS Technical Support:
●
●
●
●
●
●
●
Product Model Number
Product Serial Number
Dated Proof of Purchase
CUSTOMER contact name & telephone number
CUSTOMER Computer Operating System version
U.S. ROBOTICS Installation CD-ROM
U.S. ROBOTICS Installation Guide
4.0 WARRANTY REPLACEMENT:
4.1 In the event U.S. ROBOTICS Technical Support or its authorised U.S. ROBOTICS
Service Centre determines the product or part has a malfunction or failure attributable
directly to faulty workmanship and/or materials; and the product is within the TWO (2)
YEAR warranty term; and the CUSTOMER will include a copy of the dated Proof of
Purchase (original purchase receipt from U.S. ROBOTICS or its authorised reseller) with
the product or part with the returned product or part, then U.S. ROBOTICS will issue
CUSTOMER a Return Material Authorisation (RMA) and instructions for the return of the
product to the authorised U.S. ROBOTICS Drop Zone.
4.2 Any product or part returned to U.S. ROBOTICS without an RMA issued by U.S.
ROBOTICS or its authorised U.S. ROBOTICS Service Centre will be returned.
4.3 CUSTOMER agrees to pay shipping charges to return the product or part to the
authorised U.S. ROBOTICS Return Centre; to insure the product or assume the risk of
loss or damage which may occur in transit; and to use a shipping container equivalent to
the original packaging.
4.4 Responsibility for loss or damage does not transfer to U.S. ROBOTICS until the
returned product or part is received as an authorised return at an authorised U.S.
ROBOTICS Return Centre.
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Wireless MAXg Access Point User Guide
4.5 Authorised CUSTOMER returns will be unpacked, visually inspected, and matched to
the Product Model Number and Product Serial Number for which the RMA was authorised.
The enclosed Proof of Purchase will be inspected for date of purchase and place of
purchase. U.S. ROBOTICS may deny warranty service if visual inspection of the returned
product or part does not match the CUSTOMER supplied information for which the RMA
was issued.
4.6 Once a CUSTOMER return has been unpacked, visually inspected, and tested U.S.
ROBOTICS will, at its sole discretion, repair or replace, using new or reconditioned
product or parts, to whatever extent it deems necessary to restore the product or part to
operating condition.
4.7 U.S. ROBOTICS will make reasonable effort to ship repaired or replaced product or
part to CUSTOMER, at U.S. ROBOTICS expense, not later than TWENTY ONE (21) DAYS
after U.S. ROBOTICS receives the authorised CUSTOMER return at an authorised U.S.
ROBOTICS Return Centre.
4.8 U.S. ROBOTICS shall not be liable for any damages caused by delay in delivering or
furnishing repaired or replaced product or part.
5.0 LIMITATIONS:
5.1 THIRD-PARTY SOFTWARE: This U.S. ROBOTICS product may include or be bundled
with third-party software, the use of which is governed by separate end-user license
agreements provided by third-party software vendors. This U.S. ROBOTICS Limited
Warranty does not apply to such third-party software. For the applicable warranty refer
to the end-user license agreement governing the use of such software.
5.2 DAMAGE DUE TO MISUSE, NEGLECT, NON-COMPLIANCE, IMPROPER INSTALLATION,
AND/OR ENVIRONMENTAL FACTORS: To the extent permitted by applicable law, this U.S.
ROBOTICS Limited Warranty does not apply to normal wear and tear; damage or loss of
data due to interoperability with current and/or future versions of operating system or
other current and/or future software and hardware; alterations (by persons other than U.
S. ROBOTICS or authorised U.S. ROBOTICS Service Centres); damage caused by
operator error or non-compliance with instructions as set out in the user documentation
or other accompanying documentation; damage caused by acts of nature such as
lightning, storms, floods, fires, and earthquakes, etc. Products evidencing the product
serial number has been tampered with or removed; misuse, neglect, and improper
handling; damage caused by undue physical, temperature, or electrical stress;
counterfeit products; damage or loss of data caused by a computer virus, worm, Trojan
horse, or memory content corruption; failures of the product which result from accident,
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Wireless MAXg Access Point User Guide
abuse, misuse (including but not limited to improper installation, connection to incorrect
voltages, and power points); failures caused by products not supplied by U.S. ROBOTICS;
damage cause by moisture, corrosive environments, high voltage surges, shipping,
abnormal working conditions; or the use of the product outside the borders of the
country or territory intended for use (As indicated by the Product Model Number and any
local telecommunication approval stickers affixed to the product).
5.3 TO THE FULL EXTENT ALLOWED BY LAW, THE FOREGOING WARRANTIES AND
REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, TERMS, OR
CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW,
STATUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS, OR CONDITIONS OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY,
CORRESPONDENCE WITH DESCRIPTION, AND NON-INFRINGEMENT, ALL OF WHICH ARE
EXPRESSLY DISCLAIMED. U.S. ROBOTICS NEITHER ASSUMES NOR AUTHORISES ANY
OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE
SALE, INSTALLATION, MAINTENANCE, WARRANTY, OR USE OF ITS PRODUCTS.
5.4 LIMITATION OF LIABILITY. TO THE FULL EXTENT ALLOWED BY LAW, U.S. ROBOTICS
ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN
CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL,
INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE
OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER
FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION,
MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCTS,
EVEN IF U.S. ROBOTICS OR ITS AUTHORISED RESELLER HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT,
OR REFUND OF THE PURCHASE PRICE PAID, AT U.S. ROBOTICS OPTION. THIS
DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY
PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE.
6.0 DISCLAIMER:
Some countries, states, territories or provinces do not allow the exclusion or limitation of
implied warranties or the limitation of incidental or consequential damages for certain
products supplied to consumers, or the limitation of liability for personal injury, so the
above limitations and exclusions may be limited in their application to CUSTOMER. When
the implied warranties are not allowed by law to be excluded in their entirety, they will be
limited to the TWO (2) YEAR duration of this written warranty. This warranty gives
CUSTOMER specific legal rights, which may vary depending on local law.
7.0 GOVERNING LAW:
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Wireless MAXg Access Point User Guide
This Limited Warranty shall be governed by the laws of the State of Illinois, U.S.A.
excluding its conflicts of laws principles and excluding the United Nations Convention on
Contracts for the International Sale of Goods.
U.S. Robotics Corporation
935 National Parkway
Schaumburg, IL, 60173
U.S.A
© 2007 U.S. Robotics Corporation
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Wireless MAXg Access Point:
User Guide
Regulatory Information
Declaration of Conformity
U.S. Robotics Corporation
935 National Parkway
Schaumburg, IL 60173
U.S.A.
declares that this product conforms to the FCC’s specifications:
Part 15, Class B
This device complies with Part 15 of the FCC Rules. Operation of this device is subject to
the following conditions:
1) this device may not cause harmful electromagnetic interference, and
2) this device must accept any interference received including interference that may
cause undesired operations.
This equipment complies with FCC Part 15 for Home and Office use.
Caution to the User: Any changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate the equipment.
Detachable Antenna Information
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FCC Part 15, Subpart C, Section 15.203 Antenna requirement
5455 users: An intentional radiator shall be designed to ensure that no antenna other
than that furnished by the responsible party shall be used with the device. The use of a
permanently attached antenna or of an antenna that uses a unique coupling to the
intentional radiator shall be considered sufficient to comply with the provisions of this
section. The manufacturer may design the unit so that a broken antenna can be replaced
by the user, but the use of a standard antenna jack or electrical connector is prohibited.
FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance 20
cm between the radiator and your body. This transmitter must not be co-located or
operating in conjunction with any other antenna or transmitter.
Radio and Television Interference:
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy. If this equipment is
not installed and used in accordance with the manufacturer’s instructions, it may cause
harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one
or more of the following measures:
●
●
●
●
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment to an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
USR declares 5455 is limited in CH1~11 from 2412 to 2462 MHz by specified firmware
controlled in USA.
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UL Listing/CUL Listing:
This information technology equipment is UL Listed and C-UL Listed for both the US and
Canadian markets respectively for the uses described in the User Guide. Use this product
only with UL Listed Information Technology Equipment (ITE).
This product is intended to be supplied by a UL Listed Direct Plug-in Power Unit rated 15
VDC, 1200 mA maximum.
For Canadian Users
Industry Canada (IC)
This equipment complies with RSS-210 of the Industry Canada Rules.
Operation is subject to the following two conditions:
1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause
undesired operation of the device.
To prevent radio interference to the licensed service, this device is intended to be
operated indoors and away from windows to provide maximum shielding.
Equipment (or its transmit antenna) that is installed outdoors is subject to licensing.
This device has been designed to operate with an antenna having a maximum gain of 2
dBi. Antenna having a higher gain is strictly prohibited per regulations of Industry
Canada. The required antenna impedance is 50 ohms.
To reduce potential radio interference to other users, the antenna type and its gain
should be so chosen that the Equivalent Isotropic Radiated Power (EIRP) is not more than
that required for successful communication.
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Users should ensure for their own protection that the electrical ground connections of the
power utility, telephone lines, and internal metallic water pipe system, if present, are
connected together. This precaution may be particularly important in rural areas.
Caution: Users should not attempt to make electrical ground connections by themselves,
but should contact the appropriate inspection authority or an electrician, as appropriate.
Radiation Exposure Statement: This equipment complies with IC radiation exposure
limits set forth for an uncontrolled environment. This equipment should be installed and
operated with minimum distance 20cm between the radiator & your body. This
transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter.
CE Compliance
Declaration of Conformity
We, U.S. Robotics Corporation of 935 National Parkway, Schaumburg, Illinois, 601735157 USA, declare under our sole responsibility that the product, USRobotics Wireless
MAXg Access Point, Model 5455, to which this declaration relates, is in conformity with
the following standards and/or other normative documents.
EN300 328
EN301 489-1
EN301 489-17
EN60950-1
EN61000-3-2
EN61000-3-3
EN50392
We, U.S. Robotics Corporation, hereby declare the above named product is in compliance
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and conformity with the essential requirements and other relevant provisions of Directive
1999/5/EC.
The conformity assessment procedure referred to in Article 10 and detailed in Annex IV of
Directive 1999/5/EC has been followed.
This equipment is in compliance with the European recommendation 1999/519/ECC,
governing the exposure to the electromagnetic radiation.
This product can be used in the following countries:
●
●
European Union countries: Germany, Austria, Belgium, Netherlands,
Luxembourg, Italy, France, UK, Ireland, Spain, Portugal, Sweden, Denmark,
Finland, Czech Republic, Poland, Hungary, and Greece.
Non-European Union countries: Switzerland, Norway, and Turkey.
An electronic copy of the original CE Declaration of Conformity is available at the U.S.
Robotics website: www.usr.com.
Regarding IEEE 802.11b/g frequencies, we currently have the following information about
restrictions in the European Union (EU) countries:
●
Italy
Please be aware that use of the wireless device is subject to the following
Italian regulation:
1. D.Lgs 1.8.2003, number 259, articles 104 ( activities where General
Authorization is required ) and 105 ( free use), for private use;
2. D.M 28.5.03 and later modifications, for the supplying to public RadioLAN
access for networks and telecommunication services
●
France
In France metropolitan, outdoor power is limited to 10mW (EIRP) within
2454MHz – 2483, 5MHz frequency band
In Guyana and Reunion Islands, outdoor use is forbidden within 2400MHz –
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2420MHz frequency band
Regulatory Channel Frequency
Channel
Frequency
(MHz)
FCC
Canada
ETSI
2412
2417
2422
2427
2432
2437
2442
2447
2452
10
2457
11
2462
12
2467
13
2472
●
Operating Channels:
●
●
IEEE 802.11g compliant
11 channels (US, Canada)
13 channels (ETSI)
EU Health Protection
This device complies with the European requirements governing exposure to
electromagnetic radiation. This equipment should be installed and operated with
minimum distance 20 cm between the radiator and your body. This wireless device is a
transmitter/receiver and has been designed and manufactured to comply with the
exposure limits recommended by the Council of the European Union and the International
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Commission on Non-Ionizing Radiation Protection (ICNIRP, 1999) for the entire
population. The exposure standard for portable equipment uses the "Specific Absorption
Rate" as unit of measure. The maximum SAR value of this wireless device measured in
the conformity test is 1.58mw/g(10g).
EU Detachable Antenna Information
This USRobotics wireless device has been designed to operate with the antenna included
in this package only. Together this device and antenna combination has been tested and
approved by a European Agency conforming with the European R&TTE directive 1999/5/
EC to meet the radiated power level requirement of 100mW (EIRP). Replacement of this
antenna must only be done with an authorized USRobotics component that has been
designed and tested with the unit to the requirements of directive 1999/5/EC. Please
refer to the U.S. Robotics Web site to get product antenna ordering information.
Go to www.usr.com to see the most recent channel restriction information.
© 2007 U.S. Robotics Corporation
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Wireless MAXg Access Point:
User Guide
Copyright Information
U.S. Robotics Corporation
935 National Parkway
Schaumburg, Illinois
60173-5157
USA
No part of this documentation may be reproduced in any form or by any means or used
to make any derivative work (such as a translation, transformation, or adaptation)
without written permission from U.S. Robotics Corporation. U.S. Robotics Corporation
reserves the right to revise this documentation and to make changes in the products and/
or content of this document from time to time without obligation to provide notification of
such revision or change. U.S. Robotics Corporation provides this documentation without
warranty of any kind, either implied or expressed, including, but not limited to, implied
warranties of merchantability and fitness for a particular purpose. If there is any software
on removable media described in this documentation, it is furnished under a license
agreement included with the product as a separate document, in the hard copy
documentation, or on the removable media in a directory file named LICENSE.TXT or !
LICENSE.TXT. If you are unable to locate a copy, please contact U.S. Robotics and a copy
will be provided to you.
UNITED STATES GOVERNMENT LEGEND If you are a United States government agency,
then this documentation and the software described herein are provided to you subject to
the following:
All technical data and computer software are commercial in nature and developed solely
at private expense. Software is delivered as “Commercial Computer Software” as defined
in DFARS 252.227-7014 (June 1995) or as a “commercial item” as defined in FAR 2.101
(a) and as such is provided with only such rights as are provided in U.S. Robotics
standard commercial license for the Software. Technical data is provided with limited
rights only as provided in DFAR 252.227-7015 (Nov 1995) or FAR 52.227-14 (June 1987)
whichever is applicable. You agree not to remove or deface any portion of any legend
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Wireless MAXg Access Point User Guide
provided on any licensed program or documentation contained in, or delivered to you in
conjunction with, this Quick Installation Guide.
Copyright © 2007 U.S. Robotics Corporation. All rights reserved. U.S. Robotics and the U.
S. Robotics logo are registered trademarks of U.S. Robotics Corporation. Other product
names are for identification purposes only and may be trademarks of their respective
companies. Product specifications subject to change without notice.
© 2007 U.S. Robotics Corporation
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Wireless MAXg Access Point: User Guide
Installing the Access Point
If you are connecting the access point to a router or other networking device without a DHCP server, see
The networking device I am using does not have a DHCP server in the "Troubleshooting" section of this
User Guide.
Step One: Connect the Access Point
1. Look at the label on the bottom of the access point and note its LAN MAC address. You may need it
to distinguish the access point from other devices on your network.
2. Connect the provided antenna to the back of the access point if it is not already connected.
3. Use the supplied Ethernet cable to connect the LAN port on the access point to a LAN port on your
networking device.
4. Supply power to the access point as follows:
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Note to UK Users: With the power adapter unplugged, connect the appropriate power
plug for your country on to the power adapter. Apply enough pressure to cause a click and
firmly seat the plug.
A. Connect the supplied power adapter to the 9VDC port on the access point.
B. Plug the power adapter into a standard power outlet.
Note: This product is intended to be supplied by a Listed Direct Plug-in Power Unit
marked Class 2 and rated 9VDC, 1200 mA.
Step Two: Start the Setup Wizard
The setup wizard makes it easy for you perform basic setup of the access point. To start the wizard using
an operating system other than Windows, go to Setup Wizard for Non-Windows Users.
Setup Wizard for Windows Users
If you are using a Windows operating system, you can use the setup program on the USRobotics
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Installation CD-ROM to install and run the USRobotics Wireless MAXg Detection Utility and configure basic
settings in one easy, continuous process:
1. Insert the USRobotics Installation CD-ROM into the CD-ROM or DVD drive.
If the CD doesn't start automatically, start it manually as follows:
A. Windows Vista: Click Windows Start > Computer.
Windows XP: Click Windows Start > My Computer.
Windows 2000: On the desktop, double-click My Computer.
B. Double-click the CD drive.
2. Follow the on-screen instructions to install the detection utility.
When the utility is installed, it starts automatically:
3. Click Next.
If the computer has more than one network adapter, the detection utility lists them:
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4. Select the adapter that is connected to the access point's network and Click Next.
The detection utility lists the access point as well as any other USRobotics devices that were found:
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5. Select the device whose MAC address matches the LAN MAC address on the bottom of the access
point, and click Next.
The locator displays the IP address and LAN MAC address of the access point:
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6. Click Finish.
The detection utility starts the setup wizard for the access point:
Proceed to "Step Three: Configure Basic Settings".
Setup Wizard for Non-Windows Users
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If you are using an operating system other than Windows, you first need to find the IP address of the
access point. Then you can start the setup wizard to configure the basic settings of the access point.
Find the IP Address of the Access Point
The networking device to which you connected the access point assigns IP addresses on your local
network. To find the IP address of the access point:
1. Access the configuration program or configuration pages of the networking device. For detailed
instructions, consult the documentation for the networking device.
2. Find the list of clients associated with the networking device.
3. On the client list, find the LAN MAC address of the access point.
You can find the LAN MAC address of the access point on the label on the bottom of the access point.
4. Note the IP address associated with the LAN MAC address of the access point.
Run the Setup Wizard
1. Start your Web browser.
2. In the location or address line, type the IP address of the access point and press ENTER.
The wizard displays its welcome page:
Step Three: Configure Basic Settings
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In the setup wizard, follow the on-screen instructions to complete the initial setup of the access point as
follows:
Note: If you see a “Page Not Found” error at any time while using the setup wizard, press the
Back button in your Web browser or refresh the page.
1. Click Start.
The setup wizard displays the first setup page:
2. Enter a new Network Name.
This is the name that will identify the Wireless MAXg Access Point to wireless clients on a wireless
network.
3. Select a security Method and enter a pass phrase.
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Note: For your wireless security settings, it is recommended that you select the WPA2
and WPA (PSK) wireless security method using TKIP and AES encryption for the most
secure wireless network.
4. Click Next.
When your security settings are complete, the setup wizard displays the login setup page:
5. Enter a User name and Password and click Finish.
Note: Remember the user name and password that you enter. You will need it whenever
you access the configuration pages of the access point.
The access point displays its status page. If you intend to connect wireless devices to the access point
manually, you will need the information on the status page. Consider bookmarking the page for easy
access to the required information.
You have successfully completed the installation procedure. You can verify your network connection by
registering your Wireless MAXg Access Point at www.usr.com/productreg/.
To connect a client to the access point, see Connecting a Wireless Client in this user guide.
Backing Up Your Configuration Settings
Having a backup reduces the effort required in reapplying your configuration settings should you ever
restore your access point to its factory default settings. USRobotics recommends that you back up your
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settings now.
1. In the configuration pages, click the Device tab and scroll down to Back Up Settings.
2. Click Back Up.
Your system prompts you to save or open the file.
3. Click Save.
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Wireless MAXg Access Point:
User Guide
Wi-Fi Protected Setup™ Configuration
The Wireless MAXg Access Point supports Wi-Fi Protected Setup™ (WPS). You can use
WPS to configure your wireless network using a push button or PIN code.
Only certain wireless adapters in Windows Vista and Windows XP, Service Pack 2, can use
Wi-Fi Protected Setup. See the documentation for your wireless adapter to determine
whether your wireless client can configure the Wireless MAXg Access Point using Wi-Fi
Protected Setup.
To configure the access point for WPS, follow these steps:
Note to reviewers: This draft requires two perspectives for WPS: using an
external registrar and using an internal registrar. Please ignore the following
set of steps.
1. Be ready to start WPS on your wireless adapter.
Once you reboot the access point during this procedure, you have 2 minutes to
start the WPS setup on your wireless adapter.
2. Reboot the access point by disconnecting and then reconnecting its power supply.
3. Start a web browser.
4. Log in to configuration pages for the access point.
5. In the lower right corner of the page is an eight-digit WPS PIN. Note the PIN
because you need it in oder to configure the router using WPS.
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6. In the configuration utility for your WPS wireless adapter, enter the PIN from the
router's start page. For instructions on installing your wireless adapter, see your
wireless adapter’s documentation.
7. The wireless adapter detects the WPS settings of the access point and negotiates a
secure (WPA2) wireless connection to the network.
8. If the WPS connection does not complete, unplug the disconnec and then
reconnecting the access point's power supply, then repeat the installation
procedure using the new PIN code on the access point's start page.?.
If you use an external registrar to configure the access point using WPS, all devices
connecting to the access point must do so via the external registrar.
You have successfully completed the installation procedure. Please register the access
point at www.usr.com/productreg/.
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Wireless MAXg Access Point:
User Guide
Connecting a Wireless Client
1. Ensure that the wireless adapter to be connected to the network is set to
infrastructure mode. For instruction in changing your adapter's wireless mode, see
your wireless adapter's documentation.
2. Set the network name or SSID in the wireless adapter's settings to the network
name that is used on the access point. You can find the network name for the
access point on the Status page.
3. Ensure that the wireless security settings for the wireless adapter match those that
you set on the access point. You can find the wireless security settings for the
access point on the Status page. For instruction in changing your adapter's
wireless security settings, see your wireless adapter's documentation.
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Wireless MAXg Access Point:
User Guide
Configuration Pages
The Wireless MAXg Access Point provides configuration pages so that you can manage
and monitor the access point from any computer on the network. Under normal operating
conditions, you do not need to change the basic configuration that you established when
you installed your access point. However, if your network environment changes, you may
decide to reconfigure your access point to reflect the new environment.
The topics below address the following aspects of using the configuration pages:
●
●
●
Configuring Your Web Browser
Logging in to the Configuration Pages
Configuration Page Reference
Configuring Your Web Browser
You may need to disable the HTTP Proxy feature of your Web browser so the
configuration pages will display the most current information.
Internet Explorer users:
1. Click Tools > Internet Options, and select the Connections tab.
2. Select Never dial a connection, then click Apply.
3. Click OK.
4. Click Tools > Internet Options, and select the Connections tab again.
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5. Click the LAN Settings button.
6. Clear all the check boxes and click OK.
7. Click OK again.
Netscape Navigator 8.x users:
1. Click Tools > Options > General.
2. Click the Connection Settings button.
3. Select Direct connection to the Internet, then click OK.
Logging In to the Configuration Pages
If you know the IP address of the access point, simply type it in your Web browser's
location or address line and press ENTER. If you do not know the IP address of the access
point, follow one of the procedures below to find it:
Using the Detection Utility(Windows Users Only)
1. Windows Vista or XP: Click Windows Start > All Programs > U.S. Robotics
Wireless MAXg Device Detection Utility.
All Other Windows Operating Systems: Click Windows Start > Programs > U.
S. Robotics Wireless MAXg Device Detection Utility.
The detection utility displays its welcome screen:
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2. Click Next
The locator lists the access point as well as any other USRobotics devices that were
found:
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3. Find the Wireless MAXg Access Point in the list. (If you have more than one
Wireless MAXg Access Point, find the device whose MAC address matches the LAN
MAC address on the bottom of the access point that you are trying to access). Note
the IP address associated with the LAN MAC address of the access point.
4. Click Next.
Manually Finding the IP Address of the Access Point
The networking device to which you connected the access point assigns IP addresses on
your local network. To find the IP address of the access point:
1. Access the configuration program or configuration pages of the networking device.
For detailed instructions, consult the documentation for the networking device.
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2. Find the list of clients associated with the networking device.
3. On the client list, find the LAN MAC address of the access point.
4. Make a note the IP address associated with the LAN MAC address of the access
point.
Configuration Page Reference
The configuration pages are divided into the functional areas shown on its tabs and listed
below; for the description of a page, click one of the following links:
●
●
●
●
●
●
Status
Log
Security
Wireless
LAN
Device
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Wireless MAXg Access Point:
User Guide
Access Point Status Information
From Status page, you can view the current status of your access point and its features.
Refresh: Click Refresh at the bottom of the page to update the page with current
information.
Device
●
●
●
Name: The name of the access point.
Firmware:The current firmware version on your access point.
Boot loader:The boot loader version that is running on your access point.
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Security
●
●
●
●
Method: The security method for your access point. This information can be
configured from the Wireless section of the Security page.
Encryption: The encryption type for your access point. This information can be
configured from the Wireless section of the Security page.
Pass Phrase: The Pass phrase or Key for your access point. This information can be
configured from the Wireless section of the Security page.
Wireless MAC filter (Access Point and Range Extender modes only): Displays
whether the wireless MAC Filter is Enabled or Disabled on your network. This
information can be configured from the Wireless section of the Security page.
Wireless
●
●
●
●
Network name: The Network name of the access point that is broadcast for wireless
connections. This can be configured from the Wireless page.
Broadcast name: Whether the broadcasting of the network name is Enabled or
Disabled. This can be configured from the Wireless page.
MAC address: The wireless (WLAN) MAC address of the access point.
WDS restrictions: The status of WDS restrictions on the access point, either Enabled
or Disabled.
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LAN
●
●
●
IP address: The IP address that your access point uses on the LAN.
Subnet mask: The LAN interface Subnet Mask of your access point.
MAC address: The MAC address of your access point.
Clients
Note: Any devices connected to the access point that have static IP addresses will
not show up in the Clients list. Also, devices that are connected through a WDS
connection will be displayed as wired clients.
●
●
●
●
●
MAC Address: The MAC address of the connected device.
Association Time: The time since the wireless client last associated with the access
point.
Authorized: If the client is authorized to connect to this access point, the status will
display as Yes. If the client is not to connect to the networking device or Wireless
MAXg Access Point, the status will display as No.
WMM Link: If the client supports WMM, the status displays Yes. If the client does not
support WMM, the status displays No.
Power Save: If the client is running in Power Save mode, the status displays Yes. If
the client is not in Power Save mode, the status displays No.
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Wireless MAXg Access Point:
User Guide
Log
This page lets capture system events in a log and send it to your syslog server.
To set up the log:
1. Select System log.
The access point prompts you for a LAN IP address.
2. Enter a LAN IP address.
The LAN IP address must identify a computer that is running a syslog daemon.
Your syslog server (sometimes referred to as daemon) must be configured to run
on port 514 using UDP protocol.
3. Click Save.
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Wireless MAXg Access Point:
User Guide
Security
The Security page lets you configure and change the security settings for the access point,
including your wireless security settings, MAC address filtering options, and login information.
Access Point Login
This section lets you change the user name and password required to use the configuration
pages in the access point. To change these fields, enter the new user name and password
and click Save at the bottom of the page. Then use the new name and password to log in to
your access point.
Password Rules:
1. You can set a password up to 15 characters long. The most secure passwords are
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usually between 8 and 15 characters long.
2. You can enter a space or other punctuation in your password.
3. Use a mixture of upper (A through Z) and lower (a through z) case letters.
4. Adding numbers 0 through 9 to a password increases security.
5. Use ASCII symbols, such as ~ ! @ # $ % & ^ *, etc, to further increase the security
of your password.
Wireless
In this section you can enable the wireless security features. USRobotics strongly
recommends that you enable some form of wireless security so that unauthorised clients are
not able to access your network.
For your wireless security settings, it is recommended that you select the WPA2 and WPA
(PSK) or the WPA2 and WPA with 802.1x (RADIUS) (if you have a RADIUS server and
are in Access Point mode) wireless security method using TKIP and AES encryption for the
most secure wireless network.
Note: All the wireless devices you want to connect to the network must have the
same wireless security settings including the pass phrase or key that you use to
secure your wireless network.
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Select the encryption Method that you want the wireless network to use. You can select
from the following options:
●
WPA2 and WPA (PSK) (recommended)
●
WPA2 (PSK)
●
WPA (PSK)
●
WEP open
●
WEP shared
●
WPA2 and WPA with 802.1x (RADIUS)
●
WPA2 with 802.1x (RADIUS)
●
WPA with 802.1x (RADIUS)
●
None
Depending on the wireless security method you select, there are different encryption types
and pass phrase or key settings.
WPA2 and WPA (PSK) Options
1. Select one of the following WPA2 and WPA options:
❍
WPA2 and WPA (PSK)
❍
WPA2 (PSK)
❍
WPA (PSK)
2. Select your Encryption type: TKIP and AES, AES, or TKIP.
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Note: Not all wireless clients support AES encryption when using WPA (PSK)
security. TKIP encryption with WPA (PSK) is supported by most wireless
clients. You can use TKIP and AES encryption to cover both AES and TKIP
clients.
3. Enter a Pass phrase (which is also commonly called a Network key, WPA key, or WPA
Pre-shared key). The pass phrase must be between eight and sixty-three characters
long. This pass phrase must be the same on each computer that is connected to the
wireless network.
4. You can also specify a Key rotation, in seconds, or enter 0 in the field to disable the
option. Key rotation specifies how often the access point generates a new group key
for broadcast and multicast packets.
WEP Options
1. Select either of the following WEP options:
❍
❍
WEP open
WEP shared
2. Select your Key type as 128-bit ASCII, 128-bit hex, 64-bit ASCII or 64-bit hex.
3. Enter at least one Key (which is also commonly called a Network key).
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Each key must be 13 characters long for a 128-bit ASCII key type, 26 characters long
for a 128-bit hex key type, and 5 characters long for a 64-bit ASCII key type or 10
characters long for a 64-bit hex key type.
If you enter multiple keys, select the Current key that should be used for wireless
connections.
RADIUS Options
You can use the RADIUS options only if you have access to a RADIUS server.
1. Select one of the following RADIUS options:
❍
❍
❍
WPA2 and WPA with 802.1x (RADIUS)
WPA2 with 802.1x (RADIUS)
WPA with 802.1x (RADIUS)
2. Select your Encryption type: TKIP and AES, AES, or TKIP.
Note: Not all wireless clients support AES encryption when using WPA (PSK)
security. TKIP encryption with WPA (PSK) is supported by most wireless
clients. You can use TKIP and AES encryption to cover both AES and TKIP
clients.
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3. Enter the RADIUS server IP address and RADIUS Port settings of your RADIUS
server.
4. >Enter the RADIUS key of your RADIUS server.
5. Enter the Re-authentication time, in minutes.>
6. If required for your connection to the RADIUS server, select Pre-authentication. This
option is not available with WPA with 802.1x (RADIUS).
None
None disables all wireless security on your access point.
Note: The setting of None is not recommended since without any encryption
enabled, your network will be vulnerable to outside malicious attacks.
MAC Filter
In this area you can control which wireless devices are allowed or denied access to the
access point based upon their MAC addresses. The MAC address can usually be found either
on a label on the external wireless product or in the configuration utility of the wireless
client, depending on the wireless device you are using.
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You can click Allow Current Clients button to grant access to all wireless clients that are
currently connected to the access point, or you can apply one of the following filters to
determine which clients are allowed access:
●
●
Allow all wireless devices: Any wireless client that has the correct security
information will be allowed to connect to the access point. This is the default setting.
Allow only these devices: Allows only devices with specific MAC addresses to
establish a wireless connection with the access point.
1. Enter the MAC address of the device that should be allowed connection to the
access point.
2. Click Add.
●
Deny only these devices: Denies a wireless connection to the access point for
devices with the specified MAC addresses. This can be used if you notice unauthorised
wireless devices that are connected to your network.
1. Enter the MAC address of the device that should be denied connection to the
access point.
2. Click Add.
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Note: Click Save to apply all your new settings and reboot the access point after
you have completed all your changes.
© 2007 U.S. Robotics Corporation
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Wireless MAXg Access Point:
User Guide
Wireless Settings
In this section you can change the wireless network settings of the access point.
Network Name (SSID)
Wireless clients use the Network name (SSID) to connect to your access point.
The default Network name of the access point is USR5455. If you have more than one
Wireless MAXg Access Point and want to use each independently, you must configure a
unique Network name for each access point.
Select Broadcast network name if you want wireless devices to be able to detect your
access point when they perform a site scan.
If you deselect Broadcast network name, wireless devices will not be able to detect your
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wireless network during a site scan. Devices will have to manually enter the Network Name
(SSID) of your access point to connect.
WDS Restrictions
WDS lets access points and wireless routers communicate with one another wirelessly,
effectively creating a bridge between multiple networks. By connecting an access point or
wireless router to each network and enabling the WDS feature, you enable wireless clients to
roam throughout the range of both networks.
The access point and the other wireless networking device must have the same channel,
network name (SSID), and wireless security settings. Each device must have the MAC
address of the other device in its WDS Restrictions table.
With this type of wireless network, throughput may be reduced across the bridge. Therefore,
bridged routers or access points that also allow wireless clients to connect to the network
should not be used for high-volume traffic. Examples in which bridging may be useful include
providing network access to parts of a building that cannot be connected using wires, or
providing short-term network access to a conference area.
You can set restrictions for devices that connect through WDS (Wireless Distribution
System). These restrictions apply only to devices that connect through WDS, not to all
wireless devices that connect to the access point.
If you select WDS restrictions, you must enter the MAC addresses of the wireless routers
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or access points that will connect to this access point and click the Add button.
To delete an existing WDS mapping, click the Delete button next to the MAC Address:
The access point’s WDS connections do not support WPA2 (PSK), any of the RADIUS
security methods, and TKIP and AES encryption.
If your access point is set with one of the following security methods and encryption types,
all WDS connections to the access point should use WPA-PSK (TKIP):
●
●
●
●
WPA2 (PSK) with TKIP and AES
WPA2 (PSK) with TKIP
WPA (PSK) with TKIP and AES
WPA (PSK) with TKIP
If your access point is set with one of the following security methods and encryption types,
all WDS connections to the access point should use WPA (PSK) with AES:
●
●
WPA2 (PSK) with AES
WPA (PSK) with AES
In both of these cases, the Pass phrase (which is also commonly called a Network key, key,
or Personal shared key) you entered for the wireless security on your access point will be
also used as the Personal Shared Key (PSK) for WDS connections. However, all wireless
clients connecting to the access point should continue to use the same security method and
encryption type that you configured on your access point.
Wi-Fi Multimedia (WMM)
This feature is disabled by default. If you want to enable this feature, select the checkbox
next to WMM (Wi-Fi Multimedia). The other devices that you are connecting to in order to
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use this feature must also support WMM and have it enabled.
This feature enables the Quality of Service (QoS) function that is used for multimedia
applications, such as Voice-over-IP (VoIP) and video. This allows the network packets of the
multimedia application to have priority over regular data network packets, allowing
multimedia applications to run smoother and with fewer errors.
If you enable WMM, you can then select No-acknowledgement. No-Acknowledgement
refers to the acknowledge policy used at the MAC level. Enabling no-acknowledgement can
result in more efficient throughput but higher error rates in a noisy Radio Frequency (RF)
environment.
With WMM enabled, you can also select Enable APSD (Automatic Power Save Delivery).
APSD manages radio usage for battery-powered devices to allow longer battery life in certain
conditions. APSD allows a longer beacon interval until an application requiring a short packet
exchange interval starts. Voice Over Internet Protocol (VoIP) is an example of application
requiring a short packet exchange interval. APSD affects radio usage and battery life only if
the wireless client also supports APSD.
Note: The Acceleration option MAXg (125 Mbps) is incompatible with WMM. To
enable WMM, you must set the Acceleration option to 54g+ (Xpress™).
Transmission
The fields in this area are for more advanced wireless features that most people do not need
to change. If you do want to change any of these settings, write down the default settings
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before you make any changes in case you experience any problems and need to change
these settings back.
●
Multicast rate: Specify the rate at which multicast packets are transmitted and
received on your wireless network. Multicast packets are used to send a single
message to a set of recipients in a defined group. Teleconferencing, videoconferencing
and group email are some examples of multicast applications. Specifying a high
multicast rate may improve performance of multicast features. The rates are in Mbps.
You can select Automatic, 1, 2, 5.5, 6, 9, 11, 12, 18, 24, 36, 48, 54.
To prevent the access point from transmitting multicast packets, clear the checkbox.
●
●
Power level: Select 100%, 50%, or 25% from the drop-down menu. The Power level
sets the strength of the wireless signal that the access point transmits. You would
want a lower setting if you live in an area where your wireless signal could be
overlapping with other wireless networks and want to reduce the interference you
encounter.
Channel: Sets the channel on which the access point is to operate. If you are
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●
●
●
●
●
●
●
●
●
●
experiencing interference or wireless network problems, changing the channel may
solve the problem.
54g mode: Select Automatic, 802.11g Performance, or 802.11b Only. If you are
using all 802.11g equipment, 802.11g Performance will provide the fastest
performance. If you select 802.11b Only, all clients that are capable of 802.11b will
connect to the Wireless MAXg Access Point at 802.11b data rates.
Automatic 54g protection: If you select this option, the access point will use
Request to Send/Clear to Send (RTS/CTS) to improve the performance in 802.11
mixed environments. If this is not selected, the 802.11n performance will be
maximized under most conditions while the other 802.11 modes (802.11b, etc.) will
be secondary.
Supported rate: Select the wireless link rate at which you want information
transmitted and received on your wireless network. You can select Auto, 1, 2, 5.5, 6,
9, 11, 12, 18, 24, 36, 48, 54.
Basic rate set: Select the basic rate that wireless clients must support: Default, All,
or 1 & 2 Mbps.
Acceleration: Select None, 54g+ (Xpress™), or MAXg (125 Mbps). These
features determine either normal speed rates or accelerated rates. Set the mode to
54g+ (Xpress™) for the widest compatibility. The Wi-Fi Multimedia (WMM) feature is
not available if you select MAXg (125 Mbps). 125 Mbps can only be achieved if all
wireless clients are MAXg wireless clients and your wireless environment does not
have interference from other radio devices.
Beacon Interval: The amount of time between beacon transmissions. A beacon is
basically a heartbeat for a wireless client or access point, sending out a signal
informing the network that it is still active. This should be set between 1 and 1000
milliseconds. The default beacon interval is 100 ms.
RTS threshold: The minimum size in bytes for which the Request to Send/Clear to
Send (RTS/CTS) channel contention mechanism is used. In a network with significant
radio interference or large number of wireless devices on the same channel, reducing
the RTS Threshold might help in reducing frame loss. The RTS threshold is 2347 bytes
by default, which is the maximum value.
Fragmentation threshold: The maximum level that the access point will reach when
sending information in packets before the packets are broken into fragments.
Typically, if you are experiencing problems sending information, it is because there is
other traffic on the network and the data being transmitted is colliding. This might be
corrected by the information being broken into fragments. The lower the
fragmentation threshold value, the smaller a packet has to be before it is broken into
fragments. If the maximum is set (2346), fragmentation is essentially disabled. You
should only change this level if you are an advanced user.
DTIM Interval: The amount of time after which buffered broadcast and multicast
frames will be delivered to the wireless clients. This allows mobile stations to conserve
power. If you are using applications that use broadcast or multicast frames for
delivering data, you should use a Delivery Traffic Indication Message (DTIM) Interval
of 1 to minimize delay for real-time traffic, such as multicast audio and video streams.
Preamble: Defines the length of the Cyclic Redundancy Check (CRC) block for
communication between the access point and wireless clients. The preamble consists
of the Synchronization and Start Frame Delimiter (SFD) fields. The sync field is used
to indicate the delivery of a frame to wireless stations, to measure frequency of the
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radio signal, to perform corrections if needed. The SFD at the end of the Preamble is
used to mark the start of the frame.
If you are not using any 802.11b devices in your network, you can configure the
Preamble type to Short for optimum performance. The Long Preamble type should be
used when both 802.11g and 802.11b devices exist on your network.
Note: Click Save to apply all your new settings and reboot the access point after
you have completed all your changes.
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Wireless MAXg Access Point:
User Guide
Local Area Network (LAN) Settings
From the LAN page, you can view and modify the Local Area Network (LAN) settings of the
access point. These settings apply only to your local network.
IP Address
You can set the IP address as Dynamic or Static.
●
●
Dynamic: Select this option if your access point will obtain an IP address from a
DHCP server on the network and click Save at the bottom of the page.
Static: Select this option if the access point is to have a specific IP address. Enter
your IP address, Gateway, DNS server, and Subnet mask and click Save at the
bottom of the page.
When you change the IP address of your access point, you may need to reboot your wireless
clients after the access point reboots with its new IP address.
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Wireless MAXg Access Point:
User Guide
Device Settings
In the access point configuration pages, the Device page lets you access some of the basic
settings of the access point and perform administrative functions.
Reboot Access Point
If the access point is not functioning properly, you can click Reboot to restart the access
point.
Upgrade Access Point
Firmware updates may be available on the USRobotics website to upgrade your device with
new or improved features. If you are experiencing problems with your device, you may
want to check for firmware updates.
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1. Click Check for Update to search for the latest firmware from www.usr.com and
save the firmware file to your computer.
2. Click Browse to locate and select the new firmware file.
3. Click Upgrade to begin the update process.
The access point may disconnect and reconnect to the Internet during the update.
When complete, you will be prompted to log back in to the access point.
You should then see the new version of firmware listed on the Status page. If you do
not, repeat the upgrade procedure.
Back Up Settings
At any time, you can use Back Up Settings to save a backup file of your current access
point configuration, such as before you make significant changes to your access point
configuration, or after you have successfully applied changes.
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To save your settings:
1. Select Back Up.
2. A window appears. Click Save.
3. Browse to the location at which you want the backup file saved and click Save.
Restore Settings
If you ever lose your settings or if your settings have changed and the access point is not
functioning properly, you can restore your saved settings from a backup file. If you did not
create a backup file, you may need to restore the default settings.
1. Browse to the location where your backup file is saved and click Open.
2. In the access point configuration page, click Restore.
Factory Settings
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Click Reload to restore the factory default settings of your access point. When you restore
the factory default, all your current settings will be lost. If you have forgotten the password
to your access point, you will need to restore to the factory default using the Reset button
on the access point, and then reinstall your access point.
You can also restore the factory default settings using the Reset button on the access
point. Press in and hold the Reset button on the access point for 7 seconds.
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Wireless MAXg Access Point:
User Guide
Basic Troubleshooting Procedure
This basic procedure addresses a number of symptoms that you might experience with
your access point:
1. Verify that the power cord and the Ethernet cable are connected securely at both
ends.
2. Ensure that the power outlet to which the access point is connected is a live outlet.
3. Make sure that the access point is receiving power and that following LEDs are on:
(power, WLAN, and LAN).
4. For connectivity issues, try rebooting the access point by disconnecting and then
reconnecting its power supply.
5. For wireless connections:
❍
❍
❍
Low link quality or range can be caused by environmental interference, such
as lead-based paint and concrete walls, or some electronic items, such as
2.4GHz phones. Try moving the antennas of the access point or repositioning
the wireless client to improve the link quality.
Verify that the device is set to infrastructure mode.
Verify that the following settings on the connected device match those of the
access point.
■
Network name or SSID
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■
Security type and key, psk, or passphrase.
Refer to your device's documentation to determine how to change these
settings.
If you still have trouble using the access point, follow the procedure below that best
describes your symptom.
Installation and Configuration
The networking device I am using does not have a DHCP server.
The access point is connected to a live power source, but the power LED is off.
The installation procedure did not start when I inserted the USRobotics Installation CDROM.
The detection utility does not find the Wireless MAXg Access Point.
I cannot access the configuration pages.
After I performed a firmware upgrade, the access point did not display its status page.
Wireless Connections
The Wireless MAXg Access Point does not appear when I scan for it with a wireless client.
My client is not communicating with the Wireless MAXg Access Point.
I am no longer able to access the Internet.
My client does not establish a wireless connection to the Wireless MAXg Access Point
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after I changed the settings.
My wireless unicast connection is very slow while another client is using the access point
for a multicast stream, such as videoconferencing or Internet radio.
Troubleshooting ping procedure
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Wireless MAXg Access Point: User Guide
The networking device I am using does not have a DHCP server.
The Wireless MAXg Access Point can be connected to a networking device that does not have a DHCP
server. By default, the access point is configured to obtain an IP address from a DHCP server, but you can
manually set the IP address of the access point from the configuration pages.
If you have not set up the access point or it is in its factory default state, see I have not installed my access
point.
If you have your access point already installed and connected to a networking device but need to connect it
to a different device that does not have a DHCP server, see I have installed my access point but need to
connect it to a different networking device.
I have not installed my access point.
If your networking device does not have DHCP and cannot assign an IP address to the access point, you
can install the access point using a static IP address by connecting the access point directly to a computer.
1. Connect the provided antennas to the back of the access point.
2. Use the supplied Ethernet cable to connect the LAN port on the access point to a LAN port on your
computer.
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3. Supply power to the access point as follows:
Note to UK Users: With the power adapter unplugged, connect the appropriate power
plug for your country on to the power adapter. Apply enough pressure to cause a click and
firmly seat the plug.
A. Connect the supplied power adapter to the 15VDC port on the access point.
B. Plug the power adapter into a standard power outlet.
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Note: This product is intended to be supplied by a Listed Direct Plug-in Power Unit marked
Class 2 and rated 15VDC, 1200 mA.
4. Power up your computer.
5. Assign a static IP address within the 192.168.1.x range (example: 192.168.1.100) to your
computer. For information on assigning a static IP address to your computer, see the documentation
for your operating system.
6. Start your Web browser.
7. In the location or address line, type http://192.168.1.64 and press ENTER.
8. The wizard displays its welcome page:
9. Continue the installation procedure starting with Step Three: Configure Basic Settings.
10. After you have configured the basic settings, click the LAN tab on the configuration pages.
11. Select Static and enter the IP address for the access point, then enter the Gateway, DNS server,
and Subnet mask of the networking device.
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12. Click Save at the bottom of the page.
13. When you have finished the installation of the access point, you can disconnect the Ethernet cable
from the computer and connect your access point to your networking device. You do not need to
perform the configuration steps of the installation procedure again.
I have installed my access point but need to connect it to a different networking device.
If you've already installed your access point and then need to connect the access point to a networking
device that does not have a DHCP server, you can log in to the access point's configuration pages and
assign a static IP address within the range of the new networking device before you move the access point.
1. Start your Web browser.
2. In the location or address line, type the IP address of the access point, and press ENTER.
3. Enter your password and login and click OK.
4. Click the LAN tab on the configuration pages.
5. Select Static and enter the IP address for the access point, then enter the Gateway, DNS server,
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and Subnet mask of the new networking device.
6. Click Save at the bottom of the page.
7. You can disconnect the Ethernet cable from the networking device and reconnect your access point to
another networking device. You do not need to perform the configuration steps of the installation
procedure.
Return to Troubleshooting page
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Wireless MAXg Access Point:
User Guide
The access point is connected to a live power source, but the
power LED is off.
Make sure that the access point is connected to a networking device before connecting
the access point to power.
Return to Troubleshooting page
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Wireless MAXg Access Point:
User Guide
The installation procedure did not start when I inserted the
USRobotics Installation CD-ROM.
Solution
Some programs may keep the autoplay feature of the installation CD-ROM from starting.
Close any open applications and reinsert the CD-ROM.
Solution
Start the CD-ROM manually as follows:
1. Windows Vista: Click Windows Start > Computer.
Windows XP: Click Windows Start > My Computer.
Windows 2000: On the desktop, double-click My Computer.
2. Double-click the CD drive.
Return to Troubleshooting page
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Wireless MAXg Access Point:
User Guide
The detection utility does not find the Wireless MAXg Access
Point.
1. Click Detect to rescan the network.
2. If the locator still does not find the access point, look at the client list for the
networking device that is connected to the access point. Refer to the device's
documentation to find out how to view the client list.
3. In the client list, find the LAN MAC address shown on the bottom of the access
point and note the IP address associated with that MAC address. This is the IP
address of the access point.
4. Start a web browser, type the IP address of the access point, and press ENTER.
5. Verify that the connection information is correct for the network to which the
access point is connected.
Return to Troubleshooting page
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Wireless MAXg Access Point:
User Guide
I cannot access the configuration pages.
1. In your Web browser, make sure that you are entering the correct IP address for
the access point. To find the IP address, see Logging in to the Configuration Pages.
2. Configure your Web browser so that the HTTP Proxy feature of your Web browser.
3. If you are trying to access the configuration pages wirelessly, try to access them
with a wired connection as follows:
A. Using a computer connected by Ethernet cable to the same networking
device as the access point, start a Web browser.
B. Enter the IP address of the access point and press ENTER.
■
■
If you can access the configuration pages with a wired connection, you
are experiencing a wireless connectivity issue. See "For wireless
connections" in the basic troubleshooting procedure.
If you cannot access the configuration pages with a wired connection,
reboot the access point by disconnecting and then reconnecting its
power supply.
If you have rebooted the access point but still cannot access the
configuration pages, restore the factory default settings of the access
point to reactivate it.
Note: When you restore the factory default settings, the
access point will lose all custom settings.
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To restore the factory default settings, use a small object such as a
paper clip to press in and hold the reset button on the back of the
access point for 7 seconds.
After you restore the access point to its factory default settings,
reconfigure the basic settings of the access point, or, if you made a
backup of your settings, restore the settings by using the backup.
Return to Troubleshooting page
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Wireless MAXg Access Point:
User Guide
After I performed a firmware upgrade, the access point did not
display its status page.
Solution
The upgrade may still be in progress. Wait for at least two minutes.
Solution
If you received the upgrade completion message, reboot the access point by
disconnecting and then reconnecting its power supply.
Solution
1. Restore the factory default settings of the access point to reactivate it.
Note: When you restore the factory default settings, the access point will
lose all custom settings.
To restore the factory default settings, use a small object such as a paper clip to
press in and hold the reset button on the back of the access point for 7 seconds.
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After you restore the access point to its factory default settings, reconfigure the
basic settings of the access point, or, if you made a backup of your settings,
restore the settings by using the backup.
2. Reapply the firmware upgrade.
Solution
The firmware image may have been corrupted during the upgrade procedure. Perform
the following procedure to force the upgrade:
1. Using a networking cable and the same computer that you were using when the
upgrade failed, connect the computer directly to the same networking device as the
access point. Do not try to use a wireless connection for this procedure.
2. Windows users:
A. If you do not know the IP address of the access point, run the Network
Device Locator to find the IP address.
B. Locate the folder that contains that firmware file that you downloaded.
C. Open a command prompt as follows:
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Windows Vista:
1. Click Windows Start.
2. In the Search box, type Command Prompt and press ENTER.
3. In the result list, double-click Command Prompt.
All other Windows operating systems:
1. Click Windows Start > Run.
2. In the Run dialog box:
Windows XP, 2000, and NT: Type cmd and click OK.
Windows Me, 98, and 95: Type command and click OK.
Macintosh and Linux users:
A. If you do not know the IP address of the access point, find the IP address
manually.
B. Open a terminal.
3. Type cd followed by the path to the firmware file. Use quotation marks around the
pathname as shown in the following example:
cd "C:\networking\usr5455"
and then press ENTER.
4. Type the following command (but do not press ENTER):
tftp -i xxx.xxx.x.x put 5455.usr where xxx.xxx.x.x is the IP
address of the access point.
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5. Disconnect and then reconnect the power supply of the access point.
6. Press ENTER.
You should see a message in the command window stating that the image was
transferred.
7. Wait for the upgrade to finish. When the wireless LED
done.
turns on, the upgrade is
Return to Troubleshooting page
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Wireless MAXg Access Point:
User Guide
The Wireless Nd1 Access Point does not appear when I scan
for it with a wireless client.
Solution:
The access point may not be broadcasting its network name.
1. Using a computer connected to the same networking device as the access point,
start a Web browser.
2. Type the IP address of the access point, and press ENTER to display the
configuration pages of the access point. You can get the IP address from the
Network Device Locator.
3. Click the Wireless tab and verify that Broadcast network name is selected. If it is
not selected, select it, scroll to the bottom of the Wireless page, and click Save.
Solution:
Disconnect the network cable from the client device before scanning for the access point.
Return to Troubleshooting page
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Wireless MAXg Access Point:
User Guide
My client is not communicating with the Wireless Nd1 Access
Point.
Solution:
See "For wireless connections" in the basic troubleshooting procedure.
Solution:
In the configuration utility for your wireless card or adapter, ensure that you are
connecting to the correct Wireless MAXg Access Point by verifying the WLAN MAC
address. You can find the WLAN MAC address on the label on the bottom of the access
point.
Solution:
The access point may not have received a valid IP address for your network. Check the
LAN configuration page of the access point.
●
●
If the IP address is set to Dynamic, make sure that the access point is connected to
a DHCP server.
If you use a static IP address verify that it is in the same subnet as your client's IP
address.
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Solution:
The access point may not be responding. Try the following:
1. Reconnect by following the steps in Connecting a Wireless Client.
2. If you still are not communicating with the access point, restore the factory default
settings of the access point to reactivate it.
Note: When you restore the factory default settings, the access point will
lose all custom settings.
To restore the factory default settings, use a small object such as a paper clip to
press in and hold the reset button on the back of the access point for 7 seconds.
3. After you restore the access point, reconfigure the basic settings of the access
point, or, if you made a backup of your settings, restore the settings by using the
backup.
Return to Troubleshooting page
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Wireless MAXg Access Point User Guide
Wireless MAXg Access Point:
User Guide
I am no longer able to access the Internet.
When your computer uses an access point to connect to the Internet, a number of
devices have to work together:
●
●
●
●
Your computer connects to the access point via a wireless connection.
Your access point connects to your router or other networking device via an
Ethernet cable.
Your router connects to your cable or DSL modem via an Ethernet cable (your
router and modem may be contained within a single device).
Your cable or DSL modem connects to your Internet Service Provider (ISP) via your
cable or phone network.
Your Internet access might be failing within any of these devices or in any of the
connections between them. To solve the problem, you need to identify the device or
connection that is causing the failure and then correct the failing condition. Perform the
following procedures to locate and correct the problem:
1. Check the indicator lights.
2. Verify the connection between your computer and the access point.
3. Verify the connection between the access point and your other networking device.
Check the Indicator Lights
Check the indicator lights of all networking devices between the computer and the point
where Internet service enters the building. If one or more of these devices indicates a
problem, see the documentation for that device to return it to normal operations. On the
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access point, the following LEDs should be on:
(power, WLAN, and LAN).
Verify the Connection between Your Computer and the Access Point
Run your wireless adapter utility. Does it report a successful connection to your access
point?
If You Have a Wireless Connection
If your wireless utility reports a successful wireless connection, your computer may be
connected to a neighbour’s access point instead of yours. Use your wireless utility to
check the Network name (SSID) of the access point you’re connected to. If the wireless
adapter is connected to the wrong access point, use the utility to force your computer to
connect to your access point (see the documentation for your wireless adapter).
If you are connected to the access point and still do not have access to the Internet,
verify that the access point is responding by logging in to the configuration pages.
If You Do Not Have a Wireless Connection
1. See "For wireless connections" in the basic troubleshooting procedure.
2. If you have enabled MAC filtering on the access point, make sure that your wireless
adapter is permitted to connect to the access point. Note that MAC filtering refers
to specific wireless adapters. If you use MAC filtering and have changed wireless
adapters, you must add the MAC address of the new wireless adapter to the MAC
filtering list on the access point.
Verify the Connection between the Access Point and Your Other Networking
Device
1. On the device to which the access point is connected by ethernet cable, check the
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power and status LEDs. Verify that the device is powered on and connected to the
Internet. Refer to the device's documentation for information on its status
indicators.
2. If the access point is configured to get an IP address dynamically, make sure that
the networking device has a DHCP server running.
3. If the access point is connected directly to your modem, check the modem
documentation to determine whether the access point needs to have a static IP,
gateway, and DNS entries or will get the network address using DHCP; then make
sure that the access point is configured accordingly.
4. Ping the router or other networking device. If the ping returns a reply, the access
point is reaching the networking device. Refer to the device's documentation for
debugging the connection between the device and your Internet Service Provider.
Return to Troubleshooting page
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Wireless MAXg Access Point:
User Guide
My client does not establish a wireless connection to the
Wireless MAXg Access Point after I changed the settings.
In the configuration utility for your wireless adapter:
1. Ensure that you are connecting to the Wireless Nd1 Access Point by verifying the
WLAN MAC address.
2. Ensure that the access point and your wireless adapter are using the same network
name, channel, and encryption options, including the passphrase or key. If you
change one of these settings on the access point, you must also change the setting
on every wireless adapter that is to connect to the access point.
Return to Troubleshooting page
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Wireless MAXg Access Point:
User Guide
My wireless unicast connection is very slow while another
client is using the access point for a multicast stream, such as
videoconferencing or Internet radio.
Set the multicast rate to 2 and try your unicast connection. If your connection improves,
continue increasing the multicast rate until you find the speed that provides the best
combination of connections for unicast and multicast clients. In a wireless network with
both 802.11b and 802.11g clients connected to the access point, you can increase the
multicast rate up to 9. In a wireless network with only 802.11g clients connected to the
access point, you can increase the multicast rate up to 54.
Return to Troubleshooting page
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Wireless MAXg Access Point User Guide
Wireless MAXg Access Point:
User Guide
My client cannot achieve 270 Mbps connections.
Make sure the wireless products you are using to connect to the Wireless MAXg Access
Point support 270 Mbps speeds and that the Wireless MAXg Access Point is connected to
a networking device that supports 270 Mbps speeds.
Return to Troubleshooting page
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Wireless MAXg Access Point User Guide
Wireless MAXg Access Point: User
Guide
Troubleshooting ping procedure
If at any time during the ping procedure you do not receive a return message for a successful
ping, the address that you are pinging has been changed and is causing a conflict or is no longer
available.
Note: Linux users can perform steps 3 through 7 after opening a terminal.
1. Open a command prompt as follows:
Windows Vista:
A. Click Windows Start.
B. In the Search box, type Command Prompt and press ENTER.
C. In the result list, double-click Command Prompt.
All other Windows operating systems:
A. Click Windows Start > Run.
B. In the Run dialog box:
Windows XP, 2000, and NT: Type cmd and click OK.
Windows Me, 98, and 95: Type command and click OK.
2. Type Ping 127.0.0.1. This is your local host address and this will ensure that the TCP/IP
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protocol is installed and functioning properly. If you cannot complete this ping, refer to
your Windows operating system documentation for instructions on installing TCP/IP.
3. Obtain IP information for your computer as follows:
Windows Vista, XP, 2000, and NT users: Type ipconfig /all and press ENTER.
Windows Me, 98, and 95 users: Type winipcfg and press ENTER.
This displays IP configuration similar to the following:
4. Type Ping followed by the IP address displayed in step 3 and press ENTER.
This verifies whether your computer is responding to requests. If your computer's IP
address is 169.254.xxx.xxx or if you cannot complete this ping, make sure all the cables
are properly connected, unplug the Wireless MAXg Access Point, plug it back in, and
reboot your computer.
5. Type Ping followed by the IP address of the access point and press ENTER.
If you can establish communication with the Wireless MAXg Access Point, you can access
the configuration pages. If you cannot establish communication with the access point,
make sure all the cables are properly connected, unplug it, plug it back in, and reboot your
computer. If you still cannot complete this ping, refer to My client is not communicating
with the Wireless Nd1 Access Point and skip the solutions dealing with wireless connections.
6. Type Ping followed by the LAN IP address, which is the Default Gateway address displayed
in step 3, and press ENTER.
This verifies whether you can get past the access point to your gateway. An example of a
gateway is a router.
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7. Type Ping followed by the WAN IP address of your gateway.
This is the address that is provided either by your ISP or by the outside LAN. \ This
procedure will ensure that you have access to the Internet.
8. Type Ping followed by the DNS server address displayed in step 3 and press ENTER.
This lets you resolve valid Internet host names to IP addresses and to verify that you can
browse the Internet.
9. If you can successfully ping the DNS server but still cannot reach the Internet, assign your
DNS servers statically as follows:
Windows Vista:
A. Access the configuration program or configuration pages of the networking device
connected to the access point, and find the WAN status information. From that
information you need the IP addresses of the WAN DNS servers. For detailed
instructions, consult the documentation for the networking device.
B. Click Windows Start > Control Panel.
C. Double-click Network and Internet > Network and Sharing Center > Manage
network connections.
D. Right-click the Local Area Connection of the network adapter that connects the
computer to the networking device, select Properties.
E. Under This connection uses the following items, select Internet Protocol
(TCP/IP) and click Properties.
F. Select Use the following IP address, enter the IP addresses that you noted in step
A, and click OK.
G. Click OK again.
Windows XP, 2000, or NT:
A. Access the configuration program or configuration pages of the networking device
connected to the access point, and find the WAN status information. From that
information you need the IP addresses of the WAN DNS servers. For detailed
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instructions, consult the documentation for the networking device.
B. Click Windows Start > Control Panel, and double-click Network Connections.
C. In the Network Connections window, right-click the Local Area Connection of
the network adapter that connects the computer to the networking device, select
Properties.
D. Under This connection uses the following items, select Internet Protocol
(TCP/IP) and click Properties.
E. Select Use the following DNS server addresses, enter the IP addresses that you
noted in step A, and click OK.
F. Click OK again.
Windows Me, 98, or 95:
A. Access the configuration program or configuration pages of the networking device
connected to the access point, and find the WAN status information. From that
information you need the IP addresses of the WAN DNS servers. For detailed
instructions, consult the documentation for the networking device..
B. On the desktop, right-click Network Places or Network Neighborhood and select
Properties.
C. On the Configuration tab, select the network adapter that connects the computer to
the router and click Properties.
D. On the DNS Configuration tab, click Enable and enter a Host name.
E. In DNS Server Search Order, enter the IP address of the primary DNS server and
click Add.
F. In DNS Server Search Order, enter the IP address of the secondary DNS server
and click Add.
G. Click OK.
H. Click OK again.
Return to Troubleshooting page
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Wireless MAXg Access Point User Guide
Wireless MAXg Access Point:
User Guide
Frequently Asked Questions
How do I restore the access point to its factory default settings?
First, be aware that restoring the factory default settings loses all
configuration changes that you made.
If you are certain that you need to restore the factory default settings, use a
small object such as a paper clip to press in and hold the reset button on
the back of the access point for 7 seconds.
After you restore the access point, reconfigure the basic settings of the
access point, or, if you made a backup of your settings, restore the settings
by using the backup.
Can I use the access point if my networking device does not have DHCP?
Yes. By default, the access point is configured to obtain an IP address from
a DHCP server, but you can manually set the IP address of the access point
from the configuration pages. For information on assigning a static IP
address to the access point, see The networking device I am using does not
have a DHCP server.
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Wireless MAXg Access Point:
User Guide
Support
1. Know your model and serial number.
Your model number is 5455. You can find your serial number on the side of the
package and on the bottom of the access point.
2. Go to the Support section of the USRobotics Web site at www.usr.com/support
Many of the most common difficulties that users experience have been addressed
in the FAQ and Troubleshooting Web pages for your access point. The Support Web
pages also contain information on the latest firmware and documentation updates.
3. Submit your technical support question using an online form, or contact the
USRobotics Technical Support Department.
Country
Webmail
Voice
United States & Canada
http://www.usr.com/emailsupport
(888) 216-2850
Country
Webmail
Voice
Austria
www.usr.com/emailsupport/de
07110 900 116
Belgium (Flemish)
www.usr.com/emailsupport/nl
070 23 35 45
Belgium (French)
www.usr.com/emailsupport/be
070 23 35 46
Czech Republic
www.usr.com/emailsupport/cz
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Wireless MAXg Access Point User Guide
Denmark
www.usr.com/emailsupport/ea
38323011
Finland
www.usr.com/emailsupport/ea
08 0091 3100
France
www.usr.com/emailsupport/fr
0825 070 693
Germany
www.usr.com/emailsupport/de
0180 567 1548
Greece
www.usr.com/emailsupport/gr
Hungary
www.usr.com/emailsupport/hu
0180 567 1548
Ireland
www.usr.com/emailsupport/uk
1890 252 130
Italy
www.usr.com/emailsupport/it
39 02 69 43 03 39
Luxembourg
www.usr.com/emailsupport/be
342 080 8318
Middle East/Africa
www.usr.com/emailsupport/me
+44 870 844 4546
Netherlands
www.usr.com/emailsupport/nl
0900 202 5857
Norway
www.usr.com/emailsupport/ea
23 16 22 37
Poland
www.usr.com/emailsupport/pl
Portugal
www.usr.com/emailsupport/pt
0 21 415 4034
Russia
www.usr.com/emailsupport/ru
8 800 200 20 01
Spain
www.usr.com/emailsupport/es
902 117964
Sweden
www.usr.com/emailsupport/se
08 5016 3205
Switzerland
www.usr.com/emailsupport/de
0848 840 200
Turkey
www.usr.com/emailsupport/tk
0212 444 4 877
United Arab Emirates
www.usr.com/emailsupport/me
0800 877 63
United Kingdom
www.usr.com/emailsupport/uk
0870 844 4546
For current support contact information, go to: www.usr.com/emailsupport
© 2007 U.S. Robotics Corporation
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