VTech Telecommunications 80-5654-00 Cordless Telephone Base User Manual ip 5825

VTech Telecommunications Ltd Cordless Telephone Base ip 5825

Contents

Users manual

1Important Safety InstructionsWhen using your telephone equipment, basic safety precautions should al-ways be followed to reduce the risk of fire, electric shock and injury, includingthe following:1. Read and understand all instructions.2. Follow all warnings and instructions marked on the product.3. Unplug this product from the power outlet and broadband connection be-fore cleaning. Do not use liquid cleaners or aerosol cleaners. Use a dampcloth for cleaning.4. Do not use this product near water (for example, near a bath tub, kitchensink, or swimming pool).5. Do not place this product on an unstable cart, stand, or table. The productmay fall, causing serious damage.6. Slots and openings on the base and handset are provided for ventilation. Toprotect it from overheating, these openings must not be blocked by placingthe product on the bed, sofa, rug, or other similar surface. This productshould never be placed near or over a radiator or heat register. This productshould not be placed in a built-in installation where proper ventilation is notprovided.7. This product should be operated only from the type of power sourceindicated on the marking label. If you are not sure of the type of power supplyto your home, consult your dealer or local power company.8. Do not allow anything to rest on the power cord. Do not locate this productwhere the cord will be abused by persons walking on it.9. Never push objects of any kind into this product through the slots in the baseor handset as they may touch dangerous voltage points or short out partsthat could result in a risk of fire or electric shock. Never spill liquid of any kindon the product.10. To reduce the risk of electric shock, do not disassemble this product, buttake it to an authorized service facility. Opening or removing cabinet partsother than specified access doors may expose you to dangerous voltagesor other risks. Incorrect reassembling can cause electric shock when theappliance is subsequently used.11. Do not overload wall outlets and extension cords as this can result in the riskof fire or electric shock.12. Unplug this product from the wall outlet and contact VTech under the followingconditions:A. When the power supply cord or plug is damaged or frayed.B. If liquid has been spilled into the product.C. If the product has been exposed to rain or water.D. If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions, because improper adjustment of other controls may result indamage and will often require extensive work to restore the product tonormal operation.
2Important Safety InstructionsBEFORE USING YOUR IP 8100-2 SYSTEM, CAREFULLY PEEL OFF THEPROTECTIVE FILM COVERING THE DISPLAYS.E. If the product has been dropped and the handset and/or base unit hasbeen damaged.F. If the product exhibits a distinct change in performance.13. Avoid using a telephone (other than cordless) during an electrical storm.There may be a remote risk of electric shock from lightning.14. Do not use this or any cordless telephone to report a gas leak in the vicinityof the leak.15.Use only the power cord and batteries indicated in this manual. Do notdispose of batteries in a fire. They may explode. Check with local codes forpossible special disposal instructions.SAVE THESE INSTRUCTIONSAdd new handsets to make your phone more versatileYour telephone can accommodate up to four cordless handsets. You can addnew handsets (Model IP 811, sold separately) at any time. You can register amaximum of four handsets.
3Parts Check ListNOTE: USE ONLY VTech Battery 80-5808-00-00 or VTech Replacement89-1324-00-00.6. Charger Wall Mounting Bracket (2)7. Belt Clips (2)8. User Documentation CD9. Quick Start Guide10. Batteries (2)1. Base Unit2. Handsets (2)3. Handset Chargers (2)4. Ethernet Cable5. Base Power AdapterBase UnitHandset x 2Base AC Adapter Handset Charger x 2Ethernet CableBelt Clip x 2 User Docu-mentation CD Quick Start GuideCharger Wall MountingBracket x 2Battery x 2The IP 8100-2 is an advanced Broadband cordless telephone set, capable ofsupporting four handsets.This manual is designed to familiarize you with this Broadband cordless tele-phone. We strongly recommend you read the manual before using your phone.
41. Antenna2. Earpiece3. Volume Control4. CID (Scroll Down)5. On (Flash)6. Voicemail7. Dialing Keys (0-9, *, #)8. Redial (Pause)The Handset Layout9. Speakerphone10.LCD Display11. Select (Menu)12. Phonebook (Scroll Up)13. Headset Jack (2.5mm)14. Off (Clear)15. Intercom16. Mute (Delete)161213
5The Base Unit Layout235678141. Message Waiting LED2. Page key3. In Use LED4. Service Status LED5. LAN Port6. WAN Port7. DC Connector Jack8. Telephone Adapter Reset Switch
6Getting StartedSetupCharging of the Handset Battery PackThe handset of your cordless telephone is powered by a rechargeable batterypack. It charges automatically whenever handset is in its charger.You should charge the batteries for 10-12 hours when you first receive yourphone. You will know the battery pack needs charg-ing when:• The low battery message is displayed:• The handset seems completely dead, the LCDis completely clear and does not activate whenyou press the keys.NOTE: While in PLACE IN CHARGER (low battery) mode, the keypad sounds,backlighting and speakerphone features will not work. When the battery hasbeen charged, the features will return to their normal function.IMPORTANT:1. Do not dispose of the battery pack in a fire, it might explode.2. Do not open or mutilate the battery pack. Toxic substances may be re-leased, causing harm to eyes or skin.3. Exercise care in handling batteries in order to prevent an accidental short ofthe charge contacts, potentially causing the batteries to overheat.Installation of Battery Pack in HandsetFollow the steps below:1. Remove the battery compartmentcover by pressing on the indentationand sliding downward. Place the newbattery pack in the handset with thepositive and negative poles alignedin the battery compartment.2. Replace the battery cover by slidingit upwards.3. If the new battery pack is not alreadycharged, place the handset in itscharger, and allow it to charge for10-12 hours. After initial charge, amaintenance charge of 8 hoursshould be sufficient.Connecting power to Base Unit/Hand-set Charger1. Plug the power adapter into an electri-cal outlet, and the connector into theconnector jack at the bottom of the baseunit.2. Choose the location for your handsetcharger, and plug its power supply into anelectrical outlet.
7Getting StartedSetupIMPORTANT! MAXIMUM PERFOR-MANCE OF YOUR CORDLESS TELE-PHONE SYSTEM:1. Install your base unit and extensionhandsets away from electronic equip-ment, such as personal computers,television sets and microwave ovens.2. In locations where there are multiplecordless telephones, separate thebase units as far away as possible.3. Install your telephone equipmentaway from heat sources and sunlight.4. Avoid excessive moisture, dust or ex-treme cold. CAUTION: Use only the VTech power supply provided with your telephone.4. Do not dispose of the battery pack into household garbage. Please refer tothe information concerning proper battery recycling.5. Do not charge the battery pack with other electrical devices.Check Battery IndicatorIf you receive a check battery warning, it indicates one of the following:1. There isn't a battery pack in your handset. You’llneed to install a battery pack into your handset(see Installation and Charge of Batteries inHandset section on the previous page.)2. The battery pack has been installed incorrectly. Please reinstall (see Instal-lation of Battery Pack in Handset).Reset SwitchThe reset switch restores your base unit to the factory default setting. Thisdoes not affect your base unit power, RF operation, or any of the telephonehandset settings. This switch is recessed so that it cannot be pressed acciden-tally. For base unit features, please refer to the Administrator Settings sec-tion of the Base Feature Manual.Checking for Dial ToneAfter the battery is charged, press ON on the handset. The LCD displays PHONEand shows a call timer, and you will hear a dial tone. If not, see In Case ofDifficulty.
8Getting StartedWall MountingThe wall mount brackets are designed for use on standard wall mount platesonly. Wall mounting is optional. Only the handset chargers (not the main baseunit) can be wall mounted.1. Plug the power adapters into electrical outlets, and the connector to the bottomof the handset charger.2. Line up the tabs on the wall mount brackets with the holes at the back of thehandset charger. Snap the wall mount bracket firmly in place.3. Mount the handset charger on the wall. Position the handset charger so themounting studs will fit into the holes on the wall mount bracket. Slide hand-set charger down on the mounting studs until it locks into place.
9Getting StartedSetupInstallation Without A RouterIP 8100-2Base UnitINTERNETDSL or Cable ModemWAN PortPC PortIP 8100-2Handset 1 & 2PCNOTE: The IP 8100-2 is expandable up to a total of 4 handsets.Uses model IP 811 (sold separately)
10Getting StartedSTEP 1 Unplug the power cord for your cable/DSL modem. Make sure thatyou’ve turned your computer off, and that you do NOT plug in your IP8100-2 broadband telephone until instructed to do so.STEP 2 Disconnect the Ethernet cable from the back of your computer andthen plug it into the WAN port on your IP 8100-2.STEP 3 Using the Ethernet cable provided, connect one end into the PC port of yourIP 8100-2, and connect the other end into the Ethernet port on your PC.STEP 4 Reconnect the power cord for your cable/DSL modem and turn onpower to the unit.STEP 5 Plug the power cord into the POWER port on your IP 8100-2 and into anelectrical outlet. This turns your IP 8100-2 broadband telephone on.NOTE: After IP 8100-2 is powered on, update files will download. DO NOTinterrupt this registration process by unplugging the power or use theIP 8100-2 handsets until the ready indicator light on the front of IP8100-2 base has gone from flashing yellow to a steady green.STEP 6 Power up the computer.STEP 7 If you are a DSL user who is required to enter a user name andpassword (PPPoE) when accessing the Internet or a user with a staticIP address, you need to complete this step, otherwise skip this step.A. Open a web browser such as Microsoft® Internet Explorer usingthe computer connected through your IP 8100-2 PC port. In the ad-dress or location field, type: http://192.168.15.1 and press ENTER.This displays the initial wizard screen.B. Click Run Wizard to start the set-up.C. Follow Wizard screens to complete the setup.For complete instructions on web configuration screens, please refer tothe Base Unit Features section of the user manual on the enclosed CD.Setup
11Getting StartedExistingNetwork RouterIP 8100-2Base Unit INTERNETDSL or Cable ModemPCWAN PortLaptopIP 8100-2Handset 1 & 2STEP 1 Using the Ethernet cable provided, connect one end into the WAN porton the IP 8100-2 broadband telephone, and connect the other endinto an available LAN port on your router.STEP 2 Plug the power cord into the POWER port on the IP 8100-2 and into anelectrical outlet. This turns your IP 8100-2 on.NOTE: After IP 8100-2 is powered on, update files will download. DO NOTinterrupt this registration process by unplugging the power or use theIP 8100-2 Handsets until the VoIP indicator light on the front of IP8100-2 Base has gone from flashing yellow to a steady green.Installation With A RouterSetup
12Basic OperationHandset and Base Indicators• Turns on when the microphone is muted.• Turns on when there are new call log enteries.• Turns on when the ringer is muted.• Low battery indicator and charging indicator.• On when the phone is off hook.• Flashes when an extension phone is off hook.• Flashes when you have voicemail.IN USEMESSAGEWAITINGBase LEDs LED DescriptionHandset Icons Icon DescriptionMUTE NEW• LED is on when in handsfree mode.SPEAKERHandset LEDs LED Description• Green: Line ready to use.• Orange: Connecting to Internet, please wait.• Red: Service currently not available.Ready• Green: Link/activity indicator (off = no connection, on steady = connected, blinking = activity detected)• Yellow: Connection speed indicator (off = 10Mb/s, on = 100Mb/s)WAN/LANport
13Basic OperationHandset OperationMaking Calls• Press ON (or, SPEAKER to use the handset speak-erphone feature). Dial the phone number. -OR-• Dial the phone number first; then press ON (orSPEAKER).• Press OFF to end your call.Answering Calls• Press ON, SPEAKER or any dialing keys.• Press OFF to end your call.If the handset is in idle mode during an incomingcall, the ringer can be temporarily muted by press-ing OFF or MUTE, or by adjusting the ringer volumeusing the volume keys. If the ringing is muted com-pletely (by pressing OFF or MUTE, or adjusted toringer level 0 using the volume keys), the ringer muteicon will turn on indicating the ringing is being muted.This feature is useful when you need to lower or stopthe ringing quickly without actually answering the call.For example, someone is sleeping in the room andyou want to check the caller ID before answering, oryou want to ignore just the current call.This adjustment is temporary, and only last for the current ringing call. Theringer volume will return to it's normal setting once the call is answered orwhen the ringing stops.Adjust the Handset Volume (also applies to the handset speakerphone and headset)• The volume control is on the left edge of the handset. During a call, press VOLUME or keys to adjust the listening volume to a comfortable level. When you reachthe maximum or minimum setting, a double-beepwill sound.Flash Function• You can use your IP 8100-2 with services suchas call waiting. When you receive a call waitingsignal, simply press the ON/FLASH key to switch to the new call. Press ON/FLASH again to switch back to the original call.Redial Funtion• Press REDIAL/PAUSE to display the last telephone number dialed from the hand-set (up to 32 digits). Use or to scroll through the five previously dialednumbers. When the beginning or the end of the redial list is reached, a doublebeep will sound.• When the desired number is reached, press ON or SPEAKER to dial.
14Basic OperationMute Function• During an active call, pressing the MUTE/DELETE key will disable the micro-phone. MICROPHONE MUTED will dis-play briefly. The screen will display:• Press MUTE/DELETE again to return tonormal two-way conversation. MICRO-PHONE ON will display briefly.Intercom Call• From the idle (off) mode, press INT. Thehandset (HS1) will display:ENTER HANDSET #• Select a number of the handset to becalled. The display will show: CALLINGHANDSET X (Where X is the handsetnumber.)• The other handset will ring and thescreen will display:HANDSET X IS CALLING• Press INT, PHONE, SPEAKER or any ofthe dial pad keys on handset X to answerthe intercom call. The screens will dis-play:• Press INT or OFF on either handset toend the call.NOTE: If handset X is out of range, or on anexternal call, when HS1 attempts to inter-com it, the display of HS1 will show:Handset OperationENTERHANDSET #CALLINGHANDSET XHANDSET XIS CALLING• Pressing OFF will exit the redial review list.NOTE: When the redial memory is empty, and REDIAL is pressed, a double beepwill sound.• When the desired entry displays, press DELETE. You’ll hear a confirmation beep.
15Basic OperationHandset OperationENTER HANDSET #Call Forward• While on an external call, one handset(HS1) can forward it to any other hand-set:• Press INT on HS1, it will display:• Enter the handset number you wish toforward, HS1 will display:• HS X can press ON to answer the call.NOTE: If HS X does not respond in about30 seconds, the external call will be returnedto HS1 and the display will show:If the returned call is not answered within30 seconds, the external call will end auto-matically.Conference CallIt is possible to establish a conference be-tween two handsets and the external line.If a handset already has a connection to theexternal line, and another handset goes off-hook, a conference is immediately estab-lished. Both handsets will show:Base OperationFrom the base unit, you can use the PAGEkey to locate the handsets.• When the handset is in idle, press PAGE.The handsets will display:• To end the page at the handset, press ON,SPEAKER or any dialing keys.• To end the page at the base, press PAGE.
16Basic OperationPhonebook Operation>STORE REVIEWPHONEBOOK IS FULLENTER NUMBER 800-595-9511ENTER NAME_Your IP 8100-2 can store up to 50 numbers with names in memory. Each memorylocation can hold up to 32 digits for the number and 16 characters for the name.NOTE: The handsets share a common phonebook, which is stored in the base. Thismeans that entries inserted by one handset are available for all handsets, and if onedeletes a phonebook entry, it will disappear from all handsets.When one handset is accessing the phonebook, the other handsets cannot access it atthe same time. If this is attempted, NOT AVAILABLE AT THIS TIME will display.Storing a New Entry• Press MENU.• With PHONEBOOK highlighted, pressSEL.• Press to select STORE. PressSEL.• You will be prompted to ENTERNUMBER. Use the dialing keys toenter the number you wish to storein the phonebook. Press the MUTE/DELETE key to backspace andmake corrections. Press SEL.• You will then be prompted to ENTERNAME. Use the dialing keys to spellthe name. Press SEL.• You will hear a confirmation tone, andthe new phonebook entry will displaybriefly.NOTES:• If the phonebook is full, the handsetwill display PHONEBOOK IS FULL.• You can also press REDIAL/PAUSEthen or to scroll to the previouslydialed number from the redial list youwant to store in the phonebook. PressSEL.• While entering numbers, press andhold REDIAL/PAUSE to add pausesif necessary.• If there is a duplicate number in thephonebook, the display will show:NUMBER ALREADYIN PHONEBOOK
17Basic OperationPhonebook OperationCharacters by number of key pressesKey 123456789 space1ABC2abcDEF3de fGH I 4 g h iJKL5 j k lMNO 6mn oPQRS7 p q r sTUV8 t uvWXYZ9wxyz0*?!/()#',-.&1234567890*#Each press of a particular key causes characters to be displayed in the following order:VTech595-9511VTech Com800-595-9511PHONE 00:00:10VTech ComVTech Com800-595-9511Reviewing/Dialing from the Phonebook• Press MENU With PHONEBOOK in the firstline, press SEL. With the REVIEW in the firstline, press SEL again.- OR -With the handset idle, press and the handsetjumps directly into the phonebook review mode.The first phonebook entry will be displayed.• Scroll through the phonebook entries using or keys or enter first character of the nameto be searched (using the digit keys) andcontinue scrolling using the and keys,until you reach the entry to be dialed.NOTE: When reviewing the phonebook, thesecond line of the display will show the phonenumber, up to 16 digits. For numbers longerthan 16 digits, only the first 13 digits will beshown. Press or # to scroll the phone numberto see the additional digits.• Press ON or SPEAKER, to dial the number.NOTE: If there are no entries in the phonebook,when it is accessed, PHONEBOOK IS EMPTY willdisplay.
18Basic OperationPhonebook OperationEditing a Phonebook Entry• Follow the first two steps in Reviewing/Dialing from the phonebook (on previouspage) to reach the entry to be edited.• Press SEL.• Press MUTE/DELETE to backspace thenenter the correct number. Press and holdREDIAL/PAUSE to add pauses if necessary.You can also press REDIAL/PAUSE, then or to scroll to the previously dialednumber from redial list which you want tostore in the phonebook. Press SEL.• Press SEL to confirm the number and entername edit mode.• Press MUTE/DELETE to backspace and usethe digit keys to enter the correct name.• Press SEL to confirm the change. Aconfirmation tone will sound.Delete a Phonebook Entry• Follow the first two steps in Reviewing/Dialing from the Phonebook on previouspage to reach the entry to be deleted.• Press MUTE/DELETE to delete the entry.A confirmation tone will sound.• The handset will then move to the next entry,if any.EDIT NUMBER 800-595-9511_EDIT NAMEVTech_VTech595-9511VTech Com800-595-9511VTech595-9511
19Basic OperationCalls Log (Caller ID - Call Waiting)Caller ID - Call Waiting IDYour IP 8100-2 is capable of displaying the name and/or number of the partycalling before you answer the phone (caller ID). It is also capable of displayingcaller ID information in conjunction with a call waiting alert signal (call waitingcaller ID). With call waiting caller ID, the caller ID data is displayed so you candecide whether to answer the incoming call, or continue with your current con-versation. Your IP 8100-2 can hold up to 50 CID entries.These are subscription services, provided by Vonage.When one handset is accessing the call log, the other handsets can notaccess it at the same time. If this is attempted, NOT AVAILABLE AT THISTIME will display.Due to regional incompatibilities, caller ID information may not be availablefor every call you receive. In addition, the calling party may intentionallyblock their name and/or phone number from being sent.• As new caller ID/call waiting ID recordsare received, your handset displays willalert you to the new caller ID records, forexample:• After you review all new caller ID records,the NEW call indication will be turned offand the screen will show:• If the call log is full, the oldest entry is de-leted to make room for the new call. If thecall log is empty when you try to enter tocall log review, the following message isdisplayed:Reviewing Caller IDYou can review the caller ID record via themenu, as described below or by pressing the key in idle whereby the handset jumps di-rectly to the caller ID review.• In idle mode, press MENU to enter the menu.• Press key to scroll to CALL LOG.HANDSET 15 NEW CALLSNEWHANDSET 1
20Basic OperationVTech ComCalls Log (Caller ID - Call Waiting)• Press SEL. Use or to scroll through thecall log entries.• When the beginning or the end of the calllog is reached, a double beep will sound.NOTE: The NEW icon in the left down cornerindicates the call is not yet reviewed.Storing a Caller ID• Follow the steps in Reviewing Caller ID toscroll to the record to be stored.• Press SEL.• If the CID record contains both name andnumber, press SEL to store it into memory.• If the CID record does not contain a name,you will be prompted to EDIT NAME, thescreen will show: EDIT NAME.• If the CID record does not contain a number,you will be prompted to EDIT NUMBER, thescreen will show: EDIT NUMBER.• You will hear a happy tone then the screenwill display:• If the caller ID isn't able to detect a name,ENTER NAME will be prompted. If unable todetect the number, ENTER NUMBER will beprompted. You will then need to add thename or the number.• If the phone number already exists in thephonebook, the entry will not be stored, andthe screen will show:• If the phonebook is full, the screen will show:• If both name and number are missing, forexample as in a private listing, the requestwill be rejected with the message:Dialing from Caller ID• Follow the steps in Reviewing Caller ID toscroll to the entry to be dialed.• Press ON or SPEAKER key to dial the number.VTech Com
21Basic OperationCalls Log (Caller ID - Call Waiting)Deleting Caller ID• Follow the steps in Reviewing Caller ID toscroll to the record to be deleted.• Press DELETE key to delete the desiredrecord. A confirmation tone will sound and theprevious caller ID record will be displayed onthe screen.• To delete all the caller ID records, press andhold the DELETE key. The screen will askyou DELETE ALL CALLS? Press SEL for con-firmation. Or, press OFF to return to the CIDrecord previously displayed.VTech Com
22Basic OperationHandset SettingsRinger Volume• From the idle (off) mode, press MENU thenor key to RINGER VOLUME.• Press SEL. The current ringer volume willbe shown:• Press and keys or enter digit 0-6 tothe desired ringer volume. The current ringtone is played and the volume bar is in-creased/decreased each time the setting isadjusted. At the lowest setting, display willshow:• The handset will not ring when a call comesin if ringer volume is set to the lowest set-ting.• Press SEL to confirm the setting.Ringer Tone• From the idle (off) mode, press MENU then or key to RINGER TONE.• Press SEL. You will be prompted to chooseINTERCOM CALL or OUTSIDE CALL.Press or to select the desired option.• Press SEL again. You can then use oror enter digit 0-9 to sample the ring tones.The screen, will show:• Press SEL to confirm your setting.Key Tone (preset to ON)• From the idle (off) mode, press MENU then or to KEY TONE.• Press SEL. The current setting will beshown. Press or to scroll to ON orOFF. When set to on, the handset will emit abeep whenever a key is pressed.• When the desired option is shown, pressSEL to confirm your selection.>KEY TONELANGUAGE
23Basic OperationLanguage (preset to English)• From the idle (off) mode, press MENU then or key to LANGUAGE.• Press SEL to select this option. Press or to scroll from English to French or Spanish.• Press SEL to confirm the setting.Message WaitingYour IP 8100-2 is capable of detecting a mes-sage waiting signal generated by Vonage.Once you have reviewed all new mes-sages, the message waiting alert will automati-cally be turned off.Handset SettingsClear Message WaitingIf, after reviewing all new voicemail messages,the message waiting alert still remains on thescreen and the MESSAGE WAITING LED on baseis still flashing, you can manually remove theindication from the screen and turn the LED off.• From the idle (off) mode, press MENU then or to CLEAR MSG WAIT.• Press SEL then the display will ask you TURNINDICATOR OFF? Press SEL again to con-firm. To exit, press OFF.
24Advanced OperationYour IP 8100-2 handset is equipped with a 2.5mm headset jack for use with anoptional accessory headset for handsfree operation. If you choose to use theheadset option, you must obtain an optional accessory headset, which is com-patible with the IP 8100-2.To purchase a headset, visit us on the web at www.vtechphones.com or callVTech Customer Service at 1-800-595-9511.Once you have a compatible 2.5mm headset, locate the headset jack on theIP 8100-2 handset. Connect the plug on the headset cord to the jack (under asmall rubber flap) on the cordless handset. The plug should fit securely. Do notforce the connection.NOTE:• Whenever a compatible headset isconnected to the cordless handset,the microphone on the handset willbe muted. This is done to limit the ef-fect of background noise.• When a compatible headset is con-nected to the cordless handset, yourspeakerphone feature will be dis-abled. To use your speakerphone fea-ture, simply disconnect the headsetfrom the handset.Belt ClipThe IP 8100-2 is also equipped with adetachable belt clip. Align the pins on theinside edge of the clip with the notcheson the sides of the handset. The belt clipshould snap securely into place. Do notforce the connection.Headset Operation
25Additional InformationThe Phone Doesn’t Work At All• Make sure the power cord is plugged in.• Make sure the Ethernet cable is plugged firmly into the base unit and thebroadband connection.• Make sure the batteries are properly charged. If you get a LOW BATTERYmessage or indication, the batteries need charging.No Dial Tone• First check all the suggestions above.• Please refer to the Troubleshooting section of the Base Unit FeaturesManual.You Get Noise, Static, Or A Weak Signal Even When You’re Near TheBase Unit• Household appliances plugged into the same circuit as the base unit cansometimes cause interference. Try to move the appliance or the base unit toanother outlet.You Get Noise, Static, Or A Weak Signal When You’re Away From TheBase Unit• You may be out of range. Either move closer to the base, or relocate thebase unit.• The layout of your home may be limiting the range. Try to move the base unitto another position.The Handset Does Not Ring When You Receive A Call• Make sure you have the ringers activated. Refer to the section(s) on RingerVolume in this user's manual.• Make sure the ethernet cable is plugged firmly into the base unit and thebroadband connection. Make sure the power cord is plugged in.• You may be too far from the base unit.You Hear Noise In The Handset, And None Of The Keys Or ButtonsWork• Make sure the power cord is plugged in.Common Cure For Electronic EquipmentIf the unit does not seem to be respondingnormally, then try to put the handset in thecharger. If it does not seem to respond, dothe following (in the order listed):1. Disconnect the power to the base.2. Disconnect the handset battery pack.3. Wait a few minutes.4. Connect power to the base.5. Re-install the battery pack.6. Watch for handset to displayHANDSET X.In Case Of Difficulty
26Additional InformationTaking Care Of Your TelephoneYour cordless telephone contains sophisticated electronic parts, so it must betreated with care.Avoid rough treatmentPlace the handset down gently. Save the original packing materials to protectyour telephone if you ever need to ship it.Avoid waterYour telephone can be damaged if it gets wet. Do not use the handset outdoorsin the rain, or handle it with wet hands. Do not install your base unit near a sink,bathtub or shower.Electrical stormsElectrical storms can sometimes cause power surges harmful to electronic equipment.For your own safety, use caution when using electric appliances during storms.Cleaning your telephoneYour telephone has a durable plastic casing that should retain its luster formany years. Clean it only with a soft cloth slightly dampened with water or a mildsoap. Do not use excess water or cleaning solvents of any kind.MaintenanceRemember that electrical appliances can cause serious injury if used whenyou are wet or standing in water. If your base unit should fall into water, DONOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD ANDETHERNET CABLE FROM THE WALL. Then pull the unit out by the un-plugged cords.
27Additional InformationWarranty StatementWhat does this limited warranty cover?• The manufacturer of this VTech product, VTech Communications, warrantsto the holder of a valid proof of purchase (“Consumer” or “you”) that theproduct and all accessories provided by VTech in the sales package (“Prod-uct”) are free from material defects in material and workmanship, pursuantto the following terms and conditions, when installed and used normally andin accordance with operation instructions, This limited warranty extendsonly to the Consumer for Products purchased and used in the United Statesof America.What will VTech Communications do if the Product is not free frommaterial defects in materials and workmanship during the limitedwarranty period (“Materially Defective Product”)?• During the limited warranty period, VTech’s authorized service representa-tive will repair or replace at VTech’s option, without charge, a MateriallyDefective Product. If we repair this product, we may use new or refurbishedreplacement parts. If we choose to replace this product, we may replace itwith a new or refurbished product of the same or similar design. VTech willreturn repaired or replace ment products to you in working condition. VTechwill retain defective parts, modules, or equipment. Repair or replacement ofProduct, at VTech’s option, is your exclusive remedy. You should expect therepair or replacement to take approximately 30 days.How long is the limited warranty period?• The limited warranty period for the product extends for ONE(1) YEAR fromthe date of purchase if we repair or replace a Materially Defective Productunder the terms of this limited warranty. This limited warranty also applies torepaired or replacement Products for a period of either (a) 90 days from thedate the repaired or replacement Product is shipped to you or (b) the timeremaining on the original one-year warranty; whichever is longer.What is not covered by this limited warranty?This limited warranty does not cover1. Product that has been subjected to misuse, accident, shipping or otherphysical damage, improper installation, abnormal operation or handling,negligent, inundation, fire, water or other liquid intrusion; or2. Product that has been damaged due to repair, alteration or modification byanyone other than an authorized service representative of VTech; or3. Product to the extent that the problem experienced is caused by signalconditions, network reliability or cable or antenna systems; or4. Product to the extent that the problem is caused by use with non-VTechelectrical accessories; or5. Product whose warranty/quality stickers, Product serial numbers plates or elec
28Additional InformationWarranty Statementtronic serial numbers have been removed, altered or rendered illegible; or6. Product purchased, used, serviced, or shipped for repair from outside theUnited States, or used for commercial or institutional purposes (includingbut not limited to Products used for rental purposes); or7. Product returned without valid proof of purchase (see 2 below); or8. Charges for installation or set up, adjustment of customer controls, andinstallation or repair of systems outside the unit.How do you get warranty service?• To obtain warranty service in the United States of America, call 1- 800-595-9511 for instructions regarding where to return the Product. Before callingfor service, please check the user’s manual. A check of the Product con-trols and features may save you a service call.• Except as provided by applicable law, you assume the risk of loss or dam-age during transit and transportation and are responsible for delivery orhandling charges incurred in the transport of Product(s) to the servicelocation. VTech will return repaired or replaced product under this limitedwarranty to you, transportation, delivery or handling charges prepaid. VTechassumes no risk for damage or loss of the Product in transit.• If the Product failure is not covered by this limited warranty, or proof ofpurchase does not meet the terms of this limited warranty, VTech will notifyyou and will request that you authorize the cost of repair and return ship-ping costs for the repair of Products that are not covered by this limitedwarranty.What must you return with the Product to get warranty service?1. Return the entire original package and contents including the Product to theVTech service location along with a description of the malfunction or difficulty;2. Include “valid proof of purchase” (sales receipt) identifying the Prod-uct purchased (Product model) and the date of purchase or receipt; and3. Provide your name, complete and correct mailing address, and telephonenumber.Other Limitations• This warranty is the complete and exclusive agreement between you andVTech. It supersedes all other written or oral communications related to thisProduct. VTech provides no other warranties for this product. The warrantyexclusively describes all of VTech’s responsibilities regarding the product.There are no other express warranties. No one is authorized to make modifica-tions to this limited warranty and you should not rely on any such modification.State Law Rights: This warranty gives you specific legal rights, and you mayalso have other rights, which vary from state to state.
29Additional InformationWarranty StatementLimitations: Implied warranties, including those of fitness for a particular pur-pose and merchantability (an unwritten warranty that the product is fit for ordi-nary use) are limited to one year from date of purchase. Some states do notallow limitations on how long an implied warranty lasts, so the above limitationmay not apply to you.• In no event shall VTech be liable for any indirect, special, incidental, con-sequential, or similar damages (including, but not limited to lost profits orrevenue, inability to use the product, or other associated equipment, thecost of substitute equipment, and claims by third parties) resulting from theuse of this product, some states do not allow the exclusion or limitation ofincidental or consequential damages, so the above limitation or exclusionmay not apply to you.
30Additional InformationFCC and IC RegulationsThis equipment complies with Parts 15 of the Federal Communications Commis-sion (FCC) rules for the United States. It also complies with regulations RSS210of Industry and Science Canada. Operation is subject to the following two con-ditions: (1) this device may not cause interference, and (2) this device mustaccept any interference, including interference that may cause undesired op-eration of the device.FCC Part 15Warning: Changes or modifications to this unit not expressly approved by theparty responsible for compliance could void the user’s authority to operate theequipment.The equipment has been tested and found to comply with part 15 of the FCCrules. These limits are designed to provide reasonable protection against harmfulinterference in a residential installation. This equipment generates, uses andcan radiate radio frequency energy and, if not installed and used in accordancewith the instructions, may cause harmful interference to radio communications.However, there is no guarantee that interference will not occur in a particularinstallation. If this equipment does cause harmful interference to radio or tele-vision reception, which can be determined by turning the equipment off and on,the user is encouraged to try and correct the interference by one or more of thefollowing measures:• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet or on a circuit different from that towhich the receiver is connected.• Consult the dealer or an experienced radio/TV technician for help.To ensure safety of users, the FCC has established criteria for the amount of radiofrequency energy that can be safely absorbed by a user or bystander accordingto the intended usage of the product. This product has been tested and found tocomply with the FCC criteria. The handset has such a low power that it does notrequire testing. It may be safely held against the ear of the user. The base unitshall be installed & used such that parts of the user’s body other than the handsshould be maintained at a comfortable distance of approximately 20 cm or more.IC (Industry Canada)This telephone is registered for use in Canada.The term “IC:” before the radio certification number only signifies that IndustryCanada technical specifications were met.Before installing this equipment, users should ensure that it is permissible to beconnected to the facilities of the local telecommunications company. The equip-
31Additional InformationFCC and IC Regulationsment must also be installed using an acceptable method of connection. Thecustomer should be aware that compliance with the above conditions may notprevent degradation of services in some situations.Repairs to certified equipment should be made by an authorized Canadianmaintenance facility designated by the supplier. Any repairs or alterations madeby the user to this equipment, or equipment malfunctions, may give the telecom-munications company cause to request the user to disconnect the equipment.Users should ensure for their own protection that the electrical ground connec-tions of the power utility, telephone lines and internal metallic water pipe sys-tem, if present, are connected together. This precaution may be particularly im-portant in rural areas.Caution:Users should not attempt to make such connections themselves, but should contactthe appropriate electrical inspection authority, or electrician, as appropriate.Your cordless phone is designed to operate at the maximum power allowed bythe FCC and IC. This means your handset and base unit can communicate onlyover a certain distance - which will depend on the location of the base unit andhandset, weather, and the construction and layout of your home or office.
32Additional InformationFREQUENCY CONTROLCrystal controlledPLL synthesizerTRANSMIT FREQUENCYBase: 5725 - 5850 MHzHandset: 2400 - 2483.5 MHzRECEIVE FREQUENCYBase: 2400 - 2483.5 MHzHandset: 5725 - 5850 MHzCHANNELS95 ChannelsNOMINAL EFFECTIVE RANGEMaximum power allowed by FCC andIC. Actual operating range may varyaccording to environmental conditionsat the time of use.SIZEHandset: 182mm x 55.3mm x 40mm(including antenna)Base: 169.1mm x 60.7mm x 157.2mmCharger: 76.5mm x 79.4mm x 45.2mmWEIGHTHandset: 146 grams(excluding batteries)Base: 323 gramsCharger: 225 gramsPOWER REQUIREMENTSHandset: 3.6V 600mAh NiMH( battery pack)Base: 5.1V, 1.7ACharger: 9 V @ 150mAMEMORYPhonebook: 50 Memory locations;up to 32 digits for number, 16characters for nameCID: 50 Memory locationsSPECIFICATIONS ARE TYPICALAND MAY CHANGE WITHOUTNOTICE.Technical Specifications
VTECH TELECOMMUNICATIONS LTD.A member of THE VTECH GROUP OF COMPANIES.Distributed in the U.S.A. by VTech Communications, Inc. Beaverton,Oregon, 97008Distributed in Canada by VTech Telecommunications Canada Ltd.,Richmond, B.C. V6X 1Z9.Copyright 2005 for VTECH TELECOMMUNICATIONS LTD.
IMPORTANT SAFETY INSTRUCTIONS .......................................................... 1Parts Check List ................................................................................................ 3The Handset Layout ......................................................................................... 4The Base Unit Layout ....................................................................................... 5GETTING STARTED ......................................................................................... 6SETUP .............................................................................................................. 6Connecting power to Base Unit/Handset Charger .......................................... 6Installation of Battery Pack in Handset............................................................. 6Charging of the Handset Battery Pack ............................................................. 6Check Battery Indicator .................................................................................... 7Reset Switch ..................................................................................................... 7Checking for Dial Tone..................................................................................... 7Wall Mounting ................................................................................................... 8Installation Without A Router ............................................................................ 9Installation With A Router ............................................................................... 11BASIC OPERATION ....................................................................................... 12Handset and Base Indicators ......................................................................... 12Handset Icons ................................................................................................. 12Handset LEDs ................................................................................................ 12Base LEDs ...................................................................................................... 12Handset Operation ......................................................................................... 13Making Calls ................................................................................................... 13Answering Calls ............................................................................................. 13Adjust the Handset Volume ............................................................................ 13Flash Function ................................................................................................ 13Redial Funtion ................................................................................................ 13Mute Function ................................................................................................. 14Intercom Call .................................................................................................. 14Call Forward ................................................................................................... 15Conference Call ............................................................................................. 15Base Operation............................................................................................... 15Phonebook Operation .................................................................................... 16Storing a New Entry ........................................................................................ 16Reviewing/Dialing from the Phonebook ........................................................ 17Editing a Phonebook entry ............................................................................. 18Delete a phonebook entry .............................................................................. 18Calls Log (Caller ID - Call Waiting) ................................................................ 19Caller ID - Call Waiting ID .............................................................................. 19Reviewing Caller ID ....................................................................................... 19Storing a Caller ID .......................................................................................... 20Dialing from Caller ID ..................................................................................... 20Deleting Caller ID ........................................................................................... 21Handset Settings ............................................................................................ 22Ringer Volume ............................................................................................... 22Ringer Tone .................................................................................................... 22Table Of Contents
Key Tone (preset to ON) ................................................................................. 22Language (preset to English) ......................................................................... 23Message Waiting ............................................................................................ 23Clear Message waiting................................................................................... 23ADVANCED OPERATION ............................................................................. 24Headset Operation ......................................................................................... 24ADDITIONAL INFORMATION ........................................................................ 25In Case Of Difficulty ........................................................................................ 25Maintenance ................................................................................................... 26Warranty Statement ........................................................................................ 27FCC and IC Regulations ................................................................................ 30Technical Specifications ................................................................................ 32Table Of Contents

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