VTech Telecommunications 80-5735-04 900MHz/5.8GHz Cordless Phone - Handset User Manual

VTech Telecommunications Ltd 900MHz/5.8GHz Cordless Phone - Handset

User Manual

iCongratulations on purchasing your new VTech product.Before using this telephone, please read the Important safety instructionson page 34 of this manual.This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com. In Canada, please visit www.vtechcanada.com. The ENERGY STAR® program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STAR® label indicating it meets the latest energy efficiency guidelines.
www.vtechphones.comTable of contentsiiGetting started   .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 1Parts checklist   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .1Telephone base installation.  .  .  .  .  .  .  .  .  . 2Battery installation and charging  .  .  .  .  .  .  . 3Mounting bracket installation .  .  .  .  .  .  .  .  . 4Handset layout   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 6Telephone base layout  .  .  .  .  .  .  .  .  .  .  .  .7Telephone settings   .  .  .  .  .  .  .  .  .  .  .  .  . 8Date and time .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 8Ringer.  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 9Ringer volume   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 9Dial mode .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  10Home area code   .  .  .  .  .  .  .  .  .  .  .  .  .  .  10Language .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  11Clear voicemail .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 11Telephone operation   .  .  .  .  .  .  .  .  .  .  .  12Make calls   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  12Answer calls   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  12End calls  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  12Volume  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 12Channel .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  12Call waiting  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 13Temporary tone dialing .  .  .  .  .  .  .  .  .  .  . 13Redial .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  14Find handset   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  14Transfer an external call   .  .  .  .  .  .  .  .  .  .  15Directory   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  16Store a directory entry   .  .  .  .  .  .  .  .  .  .  .  16Character chart .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 17Review the directory   .  .  .  .  .  .  .  .  .  .  .  .  17Edit a directory entry  .  .  .  .  .  .  .  .  .  .  .  . 18Delete a directory entry .  .  .  .  .  .  .  .  .  .  .  19Copy a directory entry into speed dial   .  .  .  20Dial a number from the directory .  .  .  .  .  . 20Speed dial   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  21Store a speed dial entry   .  .  .  .  .  .  .  .  .  .  21Edit a speed dial entry   .  .  .  .  .  .  .  .  .  .  . 22Delete a speed dial entry .  .  .  .  .  .  .  .  .  .  23
www.vtechphones.com iiiTable of contentsDial a speed dial number .  .  .  .  .  .  .  .  .  . 23Reassign speed dial locations   .  .  .  .  .  .  .  24About caller ID   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  25Call log  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  26Review the call log  .  .  .  .  .  .  .  .  .  .  .  .  . 27Make call log entries ready to dial   .  .  .  .  .  27Dial a call log number.  .  .  .  .  .  .  .  .  .  .  .  28Save a call log entry to the directory  .  .  .  . 29Delete from the call log .  .  .  .  .  .  .  .  .  .  . 30Call log display screen messages   .  .  .  .  .  31Appendix .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  32Handset display screen messages .  .  .  .  .  32Battery   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  33Important safety instructions  .  .  .  .  .  .  .  . 34Troubleshooting.  .  .  .  .  .  .  .  .  .  .  .  .  .  . 35Operating range   .  .  .  .  .  .  .  .  .  .  .  .  .  . 44Maintenance   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 44About cordless telephones .  .  .  .  .  .  .  .  . 45Warranty   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 45FCC, ACTA and IC regulations .  .  .  .  .  .  . 47The RBRC® seal   .  .  .  .  .  .  .  .  .  .  .  .  .  .  48Technical specications   .  .  .  .  .  .  .  .  .  . 49Index   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 50
www.vtechphones.com 1Getting started Basic operationGetting startedTo purchase  replacement batteries or power adapters, visit our website at www.vtechphones.com or call  1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.•8. User’s manual1. Handsets (2) 7. Telephone base with     mounting bracket3. Telephone base    power adapter2. Telephone line cord6. Batteries (2)5. Battery compartment    covers (2)Parts checklistYour telephone contains the following items. Save your sales receipt and original packaging in case your telephone needs warranty service.CHARGEOPERDE FJKLPQRSWXY ZTUVMNOTONEAB C4. Charger and charger adapter
www.vtechphones.com2Getting startedUse only the power adapters supplied with this product. To order a replacement, visit our website at www.vtechphones.com or call  1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.The power adapters are intended to be correctly oriented in a vertical or oor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under-the-table/cabinet outlet.••Telephone baseTelephone line cordElectrical outlet (not controlled by a wall switch)Telephone base power adapterTelephone wall jackDSL lter (not included)for DSL usersTelephone base installationInstall  the  telephone  base  and  charger  as  shown  below.  Make sure  that  the electrical outlet is not controlled by a wall switch. Also, if you receive high speed internet through your telephone line (commonly referred to as DSL), you may need to install a DSL lter to the telephone line between the telephone base and the telephone wall jack. Contact your DSL service provider for more information about DSL lters.Charger adapterCharger
www.vtechphones.com 3Getting started Basic operationGetting startedIf the handset will not be used for a long period of time, remove the battery to prevent possible leakage.To purchase a replacement battery, visit our website at www.vtechphones.com or call  1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.••Battery installation and chargingInstall the battery as shown below. The battery may have enough charge  for short calls. For best performance, charge the battery for at least 16 hours before use. When the battery power is low, LOW BATTERY will be displayed and   will ash on the handset screen.  When fully charged, the handset battery provides approximately ve hours of talk time or six days of standby time.Insert the plug of the battery as indicated. Make sure it is plugged securely and matches the color-coded label inside the battery compartment.Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment.Align the battery  compartment cover at against the  battery compartment, then slide it upwards until it clicks into place.Charge the handset by placing it in the telephone base. The handset charge light will be on when charging. 1.2.3.4.1234OPERDEFJKLPQRSWXY ZTUVMNOTONEABCCHARGE
www.vtechphones.com4Getting startedMounting bracket installationYour  telephone  base  comes  with  the  mounting bracket  installed,  ready  for  desktop  use.  You  may also mount your telephone onto a standard telephone wall plate. Wall mounting bracket installation:To  prepare  the  telephone  base  for  wall  mounting, you will need to remove the bracket if it is currently attached for desktop use. Press on the tabs located on  the  legs  of  the  bracket  to  loosen,  then  lift  the bracket up and away from the telephone base.First, insert the lower portion tabs of the mounting bracket  into  the  lower  grooves  in  the  telephone base,  then  snap  the  upper  portion  tabs  of  the mounting bracket into place.Mount the telephone base on the wall by positioning it so the mounting studs will t into the holes on the telephone base  and  mounting bracket. Slide the telephone base down on the mounting studs until it locks into place.To remove the bracket, press both upper portion tabs rmly inward and pull the bracket downward until it releases from the grooves.1.2.3.AC 7.5VMounting bracket in wall mount orientationupper groovesupper portion tabslower portion tabsMounting bracketlower groove
www.vtechphones.com 5Getting started Basic operationGetting startedMounting bracket installation (continued)Desktop/tabletop bracket installation:Your telephone comes ready for table or desktop use. If you have repositioned the bracket for wall mounting and now want to return to desktop use, follow these steps:Insert the lower portion tabs of the mounting bracket into the upper grooves of the telephone base.Snap the upper portion tabs of the bracket into place.To remove the bracket, press both upper portion tabs rmly inward and pull the bracket upward until it is released from the grooves.1.2.3.AC 7.5V
www.vtechphones.com6Handset layoutGetting started/VOL-/CID•  When the phone is not in use, press to review the call log.•  Press and hold to adjust the ringer volume when in idle mode.•  During a call, press to decrease the listening volume. A double beep will sound at the lowest setting.•  Press to  scroll  down  while  in  programming mode or reviewing the redial list.PROG •  Press to enter programming mode while the phone is not in use./FLASH•  Press to make or answer a call.•  During a call, press to receive an incoming call when you receive a call waiting alert.CHAN/REMOVE•  Switch to a clearer channel while on a call.•  Press and hold to delete all records in the call log when the phone is not in use. When reviewing the call log or redial list,    press to delete the desired record.• /VOL+/•  Press to display the directory when the phone is not in use.•  Press and  hold to adjust  the  ringer volume when the telephone is not in use.•  During a call, press to increase the listening volume. A double beep will sound when the highest setting is reached.Press to scroll up while in programming mode or reviewing the redial list.•CHARGEOPERD E FJK LPQR SWX Y ZTUVMNOTO NEA BCSELECT/X-FER •  Press  to  store  a  programming  option  or  a directory entry.•  During  a  call,  press  to  transfer  a  call  to another handset.OFF•  During a call, press to hang up.•  While the handset is ringing, press to silence the ringer.•  Press  and  hold  for  two  seconds  when  the telephone is not in use to erase the MISSED CALLS display.•  During programming, press to exit without making changes.REDIAL/PAUSE•  Press repeatedly to review the redial list .•  While dialing or entering numbers into the directory, press to insert a dialing pause.CHARGE light•  On  when  the  handset  is  charging  in  the telephone base or charger.TONE*•  Press to switch to tone dialing temporarily when using the pulse service (page 13). #• Press repeatedly to display other dialing options when reviewing the call log (page 26).•  Press  to  use  the  CLR  VOICEMAIL  feature from the main menu.
www.vtechphones.com 7Getting started Basic operationGetting startedTelephone base layoutFIND HANDSET Press to page all handsets.•IN USE lightFlashes when there is an incoming call.On when the handset is in use.••VOICEMAIL light Flashes  when  you  have  new  voicemail  from  your telephone company.•
www.vtechphones.com8Telephone settingsDate and time If you subscribe to caller ID service, the date and time will be set automatically with the next incoming call. If you do not have caller ID service, you can set the date and time manually.Press PROG when the handset is in idle mode.Press   or   until DATE/TIME is displayed. Press SELECT.When the month is ashing, press  or   until the screen displays the correct month and then press SELECT.When the date is ashing, press   or   until the screen displays the correct date and then press SELECT.When the hour is ashing, press  or   until the screen displays the correct hour and then press SELECT.When the minute is ashing, press   or   until the screen displays the correct minute and then press SELECT. When AM or PM is ashing, press  or   to choose between AM or PM and then press SELECT. You will hear a conrmation tone.1.2.3.4.5.6.7. In the event of a power failure, the time may need to be reset.•
www.vtechphones.com 9Basic operationTelephone settingsTelephone settingsRinger You can select from different ringers.Press PROG when the handset is not in use.Press   or   until the screen displays RINGER: and the current setting.Press SELECT. The current setting ashes, and you will hear a sample of the ringer. Press   or   to select RINGER: 1, 2, 3, or 4. You will hear a sample of each ring tone.Press SELECT to conrm your selection. You will hear a conrmation tone.Ringer volumeYou can change the ringer volume to a comfortable level or turn the ringer off.Press PROG when the handset is not in use. Press   or   until the screen displays RINGER VOL: and the current setting.       -OR-          Press and hold   or   until the screen displays RINGER VOL: and the current setting when the handset is not in use.Press SELECT. The current setting ashes, and you will hear a sample of the ringer volume.Press   or   to select ringer volume from OFF, LOW or HI. You will hear a sample of the selected volume level.Press SELECT to conrm your selection. You will hear a conrmation tone.1.2.3.4.5.1.2.3.4.If the ringer volume is set to OFF,   RINGER OFF and   will be displayed.Even if the ringer  volume is set to OFF, the handsets will still ring when you press  FIND HANDSET.••
www.vtechphones.com10Telephone settingsDial mode  If you have touch tone service, the telephone is ready for use as soon as the battery is charged. If you have pulse (rotary) service, you will need to change the dial mode.Press PROG when the handset is not in use.Press   or   until the screen displays DIAL MODE: and the current setting.Press SELECT. The current setting ashes.Press   or   to select TONE or PULSE.Press SELECT to conrm your selection. You will hear a conrmation tone.Home area codeIf you dial your local calls using only seven digits (no area code required), program your home area code, following the steps below. By programming your home area code, caller ID will display only the phone number without area code when you receive calls from callers in your local area.Press PROG when the handset is not in use.Press   or   until the screen displays HOME AREA CODE.Press  SELECT.  The  stored  area  code  is  displayed  with  the  first  digit ashing.Use the dial key pad to enter the desired home area code.Press SELECT to conrm. You will hear a conrmation tone.1.2.3.4.5.1.2.3.4.5.If, in the future, your phone service provider requires you to dial the area code when making a local call, or you want to cancel the home area code you have already programmed, reprogram your home area code to 000.Press         CHAN/REMOVE when in the home area code menu to delete the stored home area code. ___ will be displayed.••
www.vtechphones.com 11Basic operationTelephone settingsTelephone settingsLanguage Press PROG when the handset is not in use.Press   or   until LANGUAGE is displayed. Press SELECT.  The current setting ashes.Press    or    until  the  screen  displays  the  desired  language  (ENGLISH, ESPANOL or FRANCAIS).Press SELECT to conrm your selection. You will hear a conrmation tone.Clear voicemailIf you subscribe to voicemail services provided by your telephone company,  NEW VOICEMAIL and   will be displayed on the handset and the VOICEMAIL light on the telephone base will ash when you have a new voicemail message.To turn this indicator off:Press PROG when the handset is not in use.Press   or   until the screen displays CLR VOICEMAIL.Press SELECT. The screen displays CLEAR? and the current setting ashes.Press   or   to select YES.Press SELECT to conrm your selection. You will hear a conrmation tone.1.2.3.4.5.1.2.3.4.5.The clear voicemail feature only turns off the display  NEW VOICEMAIL on the handset and the VOICEMAIL light on the telephone base. It does not delete your voicemail message(s).•
www.vtechphones.com12Telephone operationMake calls Press  /FLASH and then use the dial pad keys to dial a number.   -OR-      Enter the phone number rst. You can press   to backspace and press  CHAN/REMOVE to erase digits.Press  /FLASH to dial.Answer callsPress any dial pad keys (except  /VOL-/CID, /VOL+/  and OFF) to answer an incoming call.End calls  Press OFF or put the handset back to the telephone base or charger to end a call.VolumePress  /VOL-/CID or /VOL+/  to adjust the listening volume during    a conversation.ChannelPress CHAN/REMOVE to switch to a clearer channel while on a call.•1.2.••••The call timer will be activated during a call to show call duration.•
www.vtechphones.com 13Basic operationTelephone operationTelephone operationCall waitingIf you subscribe to call waiting service and you are on a call when a new call comes  in,  you  will hear  a beep. The  caller  ID  information  will  be displayed if you subscribe  to combined  caller ID with call waiting  service from  your local telephone company.Press  /FLASH on the handset to put the current call on hold and answer the incoming call.Press  /FLASH at anytime to alternate between calls.Temporary tone dialingIf you have pulse (rotary) service, you can change from pulse to touch tone dialing during a call by pressing TONE*. This is useful if you need to send touch tone signals to access telephone banking or long distance services.Once you have initiated your call by dialing the phone number in pulse (rotary), press TONE*. Now, all subsequent key presses will be sent as touch tone signals.After you hang up, the phone will return to pulse (rotary) dialing for the next call.••
www.vtechphones.com14Telephone operationRedialThe telephone stores the ve most recently dialed telephone numbers on the redial list. When the list is full, the oldest entry is deleted to make room for the new entry.Press  REDIAL/PAUSE,  then  press ,    or  REDIAL/PAUSE  repeatedly  to review the redial list. Press CHAN/REMOVE to delete the displayed number.Press  /FLASH,  then  press  REDIAL/PAUSE  to  dial  the  last  telephone number dialed.               -OR-          Press REDIAL/PAUSE, then press ,   or REDIAL/PAUSE repeatedly until the desired entry displays, then press  /FLASH to dial the number.Find handsetPress FIND HANDSET on the telephone base to locate the handsets when the telephone is not in use and there is no handset in the telephone base.  All handsets will ring and **PAGING** will be displayed on all handset screens.Press FIND HANDSET again or put the handset back in the telephone base to stop the paging tone of all handsets.   -OR-    Press OFF on the selected handset or put it back in the          charger to stop the paging tone of that particular handset.•••••
www.vtechphones.com 15Basic operationTelephone operationTelephone operationTransfer an external callAn external call can be forwarded to another handset during a conversation. While  on  a  call,  press  SELECT/X-FER  on  the  originating  handset  and  its screen will show CALL TRANSFERED.When the other handset rings, press  /FLASH on that handset to answer and its screen will show TRANSFERED CALL.After  the  other  handset  has  answered  the  transferred  call,  the  originating handset screen will return to idle mode.Press  /FLASH  on  the  originating  handset  to  cancel  the  call  forwarding before the other handset answers the call.If the forwarded call is not answered within 30 seconds, the call will be forwarded back to the originating handset. Press  /FLASH on the originating handset to answer the call. The call will be disconnected if the originating handset does not answer within 30 seconds.1.2.3.••
www.vtechphones.com16Telephone operationDirectoryThe directory can store up to 20 entries (including nine speed dial entries). Each entry may consist of a number up to 24 digits and a name up to 14 characters.Store a directory entryPress PROG when the handset is not in use. The screen displays DIRECTORY.Press SELECT. The screen displays ENTER NAME.Use the dial pad keys to enter the name. See the Character chart on page 17.Press   to backspace.Press   to advance.Press CHAN/REMOVE to erase a character.When nished, press SELECT or PROG. The screen displays ENTER NUMBER.Use the dial pad keys to enter the telephone number.Press   to backspace.Press   to advance.Press CHAN/REMOVE to erase a character.Press REDIAL/PAUSE to insert a dialing pause (P will be displayed).Press SELECT or PROG. The  screen displays DISTINCT RING? and the current setting.Press   or   to choose Y (yes) if you wish to customize this entry or choose N (no) for a normal ringer.  If  you choose Y,  a   will be  displayed with the directory entry.Press SELECT or PROG to conrm and you will hear a conrmation tone.1.2.3.•••4.5.••••6.7.8.
www.vtechphones.com 17Basic operationTelephone operationTelephone operationDial key Characters by number of key presses123456112A B C 23D E F 34G H I 45J K L 56M N O  6  7P Q R S 78T U V 89W X Y Z 900* *#&,, - . #Character chartUse the dial pad keys and the chart below to enter a name (up to 14 characters). An error tone will sound if you try to enter more than 14 characters. Each press of a particular key causes the characters to be displayed in the following order:Review the directoryPress  /VOL+/   when  the  handset  is  not  in  use.  The  screen  displays DIRECTORY.Press   or   to scroll through the entries stored in the directory alphabetically.   - OR -   Press the dial pad key for the rst letter of the name you want to search. If     necessary, scroll  or   to nd the desired entry. 1.2.•   When you reach the end of the list in the directory, END OF LIST will be shown on the screen and there will be an error tone.•   If you press a dial pad key for alphabetical search while in the directory and there are no entries starting with the letters of that key, NO DATA will be displayed on the screen.
www.vtechphones.com18Telephone operationEdit a directory entryPress  /VOL+/   when  the  handset  is  not  in  use.  The  screen  displays DIRECTORY.Press   or   to scroll through the entries stored in the directory alphabetically.   - OR -   Press the dial pad key for the rst letter of the entry you want to edit. If     necessary, scroll  or   to nd the desired entry. When  the  screen  displays  the  desired  entry,  press SELECT. Then press   or   until EDIT ashes.Press  SELECT.  The  screen  displays  the  name  and number. The cursor appears at the beginning of the name.     •  Use the dial pad keys to edit the name.         •  Press   to backspace.             •  Press   to advance.             •  Press CHAN/REMOVE to erase a character.   Press SELECT to move on to the phone number.       •  Use the dial pad keys to edit the number.         •  Press   to backspace.              •  Press   to advance.             •  Press CHAN/REMOVE to erase a character.       •  Press REDIAL/PAUSE to insert a dialing pause (P will be displayed).Press SELECT. The screen displays DISTINCT RING? and the current setting.1.2.3.4.5.6.SPEED EDIT DEL8005959511
www.vtechphones.com 19Basic operationTelephone operationTelephone operationPress   or   to choose Y (yes) if you wish to customize this entry, or choose N (no) for a normal ringer.  If  you choose Y,  a   will be  displayed with the directory entry.Press SELECT to conrm and you will hear a conrmation tone.Delete a directory entryPress  /VOL+/   when  the  handset  is  not  in  use.  The  screen  displays DIRECTORY.Press   or   to scroll through the entries stored in the directory alphabetically. - OR -            Press the dial pad key for the  rst letter of the entry you want to delete. If necessary, scroll   or   to nd the desired entry.When  the  screen  displays  the  desired  entry,  press SELECT. Then press   or   until DEL (delete) ashes. Press SELECT. The screen displays ERASE NO YES and the number. The current choice ashes.Press   until YES ashes.Press SELECT. You will hear a conrmation beep.7.8.1.2.3.4.5.6.SPEED EDIT DEL8005959511
www.vtechphones.com20Telephone operationCopy a directory entry into speed dialPress  /VOL+/   when  the  handset  is  not  in  use.  The  screen  displays DIRECTORY.Press   or   to scroll through the entries stored in the directory alphabetically. - OR -         Press  the  dial  pad  key  for  the  rst  letter  of  the  entry  you  want  to  copy.  If necessary, scroll  or   to nd the desired entry.When  the  screen  displays  the  desired  entry,  press SELECT. Then press   or   until SPEED ashes.Press SELECT. The screen displays ENTER 1-9.Press a key (1-9) to copy this entry from the directory to the speed dial memory and assign the memory location. You will hear a conrmation beep. A memory location number (01 through 09) will be displayed with this entry.Dial a number from the directoryPress  /VOL+/   when  the  handset  is  not  in  use.  The  screen  displays DIRECTORY.Press   or   to scroll through the entries stored in the directory alphabetically. - OR -           Press the dial pad key for the rst letter of the desired entry. If necessary, scroll  or   to nd the desired entry.When the screen displays the desired entry, press  /FLASH.1.2.3.4.5.1.2.3.SPEED EDIT DEL8005959511
www.vtechphones.com 21Basic operationTelephone operationTelephone operationSpeed dialYour telephone can store up to nine telephone numbers with names (up to 14 characters and 24 digits in each location) in the speed dial memory locations you assign in the handset. Store a speed dial entryPress PROG when the handset is not in use and then press   or   until the screen displays SPEED DIAL.Press SELECT. The screen displays ENTER 1-9.Press a key (1 through 9) to assign the speed dial location where this number will be stored. The screen displays ENTER NAME.Use the dial pad keys to enter the name (see the Character chart on page 17) and then press SELECT or PROG .Press   to backspace.Press   to advance.Press CHAN/REMOVE to erase a character.The screen displays ENTER NUMBER.Use the dial pad keys to enter the telephone number, and then press SELECT or PROG.Press   to backspace.Press   to advance.Press CHAN/REMOVE to erase a character.Press REDIAL/PAUSE to insert a dialing pause (P will be displayed).1.2.3.4.•••5.6.••••The entries stored in the speed dial memory will be numbered 01 through 09 and share the memory in the directory. Press OFF at any time to exit speed dial mode.If the location is not empty, the new entry will replace the old entry and the old entry will be moved to a directory location. •••
www.vtechphones.com22Telephone operationThe screen displays DISTINCT RING? and the current setting.Press   or    to choose Y (yes) if you wish to customize this entry, or choose N (no) for a normal ringer. If you choose Y, a   will be displayed with the entry.Press SELECT or PROG to conrm. You will hear a conrmation tone.Edit a speed dial entryPress and hold the speed dial location key (1-9) of the desired entry when the handset is not in use.When the screen displays the entry you want to edit, press SELECT. Then press   or   until EDIT ashes.Press  SELECT.  The  screen  displays  the  name  and number. The cursor appears at the beginning of the name. Use the dial pad keys to edit the name. Press   to backspace.Press   to advance.Press CHAN/REMOVE to erase a character.Press SELECT to move on to the phone number. Use the dial pad keys to edit the number.Press   to backspace.Press   to advance.Press CHAN/REMOVE to erase a character.Press REDIAL/PAUSE to insert a dialing pause (P will be displayed).7.8.9.1.2.3.•••4.••••SPEED EDIT DEL8005959511  01
www.vtechphones.com 23Basic operationTelephone operationTelephone operationDelete a speed dial entryPress and hold the speed dial location key (1-9) of the desired entry when the handset is not in use.When  the  screen  displays  the  desired  entry,  press SELECT. Then press   or   until DEL (delete) ashes.Press SELECT. The screen displays ERASE NO YES and the number. The current choice ashes.Press    until YES ashes.Press SELECT. You will hear a conrmation beep.Dial a speed dial numberPress and hold a speed dial location key (1-9) of the desired entry when the handset is not in use.Press  /FLASH to dial the displayed number.1.2.3.4.5.1.2.SPEED EDIT DEL8005959511  01Press SELECT. The screen displays DISTINCT RING? and the current setting.Press   or   to choose Y (yes) if you wish to customize this entry, or choose N (no) for a normal ringer.  If  you choose Y,  a   will be  displayed with the directory entry.Press SELECT to conrm. You will hear a conrmation tone.5.6.7.
www.vtechphones.com24Telephone operationReassign speed dial locationsPress and hold the speed dial location key (1-9) of the desired entry when the handset is not in use.When  the  screen  displays  the  desired  entry,  press SELECT. Press   or   until SPEED ashes.Press SELECT. The screen displays ENTER 1-9.Press a key (1-9) to reassign this entry into another memory location. You will hear a conrmation beep.1.2.3.4.SPEED EDIT DEL8005959511  01
www.vtechphones.com 25Basic operationTelephone operationTelephone operationAbout caller IDThe caller ID with call waiting feature in this telephone lets you see the name and telephone number of the caller before answering the call, even when already on  a  call.  These  features  require  services  provided  by  your  local  telephone company. Contact your telephone company if:you have both caller ID and call waiting, but as separate services (you may need combined service),you have only caller ID service, or only call waiting service, oryou do not subscribe to any caller ID or call waiting services but wish to try these services.You can use this telephone with regular caller ID service, and you can use its other features without subscribing to either caller ID or combined caller ID with call waiting service. There may be fees for these services, and these services may not be available in all areas.The caller ID features will work only if both you and the caller are in areas offering caller ID service, and if both telephone companies use compatible equipment.•••
www.vtechphones.com26Telephone operationCall logIf you subscribe to caller ID service, information about each caller will be displayed after the rst or second ring.The call log can store up to 45 entries.When the call log is full, the earliest entry will be deleted to make room for new incoming call information.CID EMPTY will be displayed if there is no record in the call log.Each handset has its own independent call log. If you delete one or all call log entries from one handset, it will not affect the call log of other handset(s).••••If you answer a call before the information appears on the screen, it will not be stored in the call log.The time on all handsets is automatically set and updated with incoming caller ID information if you subscribe to this service.Due to regional service differences, the caller ID information may not be available for every incoming call. In addition, the callers may intentionally block their names and/or telephone numbers.•••Date of callTime of callCaller’s  telephone numberCaller’s nameNew call log indicator and location in the call logVTECH             18005959511           NEW056:10AM     08/17
www.vtechphones.com 27Basic operationTelephone operationTelephone operationReview the call logPress  /VOL-/CID to view the call log. Press   or   to scroll through the entries.There will be an error tone when you reach the end of the call log list and the screen will display END OF LIST.Make call log entries ready to dialAlthough the call log entries  received  have  10  digits  (the area code  plus  the seven-digit number),  in some areas, you may need to dial only seven digits, or a 1 plus the seven digits, or a 1 plus the area code plus the seven digits. You can change the number of digits that you dial or store from the call log.   While reviewing the call log, press # repeatedly to display these dialing options for local and long distance numbers before dialing or saving the telephone number.  See the example on the right.1.2.800595951118005959511595951115959511If you have programmed a home area code (page 10), only the last seven digits of the incoming phone numbers from that area code will be displayed. Press # repeatedly to display all possible dialing options. •
www.vtechphones.com28Telephone operationDial a call log numberPress  /VOL-/CID to enter the call log when the telephone is not in use. Press   or   to select the desired entry, then press  /FLASH.-OR-Press  /VOL-/CID to enter the call log when the telephone is not in use. Press   or   to select the desired entry.Press SELECT, then DIAL ashes.Press  /FLASH or SELECT.1.2.1.2.3.4.
www.vtechphones.com 29Basic operationTelephone operationTelephone operationSave a call log entry to the directoryPress  /VOL-/CID to enter the call log when the telephone is not in use. Press   or   to select the desired entry. If you wish to change how the number is saved, press # repeatedly until the desired option displays. See the Make call log entries ready to dial section on page 27.Press  SELECT,  then  press    or    until  PROGRAM ashes.Press SELECT again.Enter or edit the name if necessary. See the Character chart on page 17.Press   to backspace.Press   to advance.Press CHAN/REMOVE to erase a character.   Press SELECT to move on to the phone number.Edit the number if necessary.Press   to backspace.Press   to advance.Press CHAN/REMOVE to erase a character.Press REDIAL/PAUSE to insert a dialing pause (P will be displayed).   Press SELECT to continue.1.2.3.4.5.•••6.••••DIAL PROGRAM8005959511      NEW28 5:40PM        12/30 8005959511      NEW28 5:40PM        12/30DISTINCT RING? N8005959511
www.vtechphones.com30Telephone operationPress   or   to choose Y (yes) if you wish to customize this entry, or choose N  (no)  for a  normal ringer.  If  you choose  Y,  a    will  be  displayed  with  the directory entry.Press SELECT to conrm. You will hear a conrmation tone.Delete from the call logDelete an entry:Press  /VOL-/CID to enter the call log when the telephone is not in use. Press   or   to select the entry to be deleted.Press CHAN/REMOVE. You will hear a conrmation beep.Delete all entries:Press and hold CHAN/REMOVE when the telephone is not in use. The screen displays ERASE ALL? N Y. The current choice ashes.Press   until Y (yes) ashes.Press SELECT. You will hear a conrmation beep.7.8.1.2.3.1.2.3.
www.vtechphones.com 31Basic operationTelephone operationTelephone operationDisplays: When:PRIVATE NAME The caller is blocking the name information.PRIVATE NUMBER The  caller  is  blocking  the  telephone  number information.PRIVATE CALLER The  caller  is  blocking  the  name  and  number information. UNKNOWN NAME  This caller’s name is unavailable. UNKNOWN NUMBER   This caller’s number is unavailable.UNKNOWN CALLER No call information is available about this caller.Call log display screen messages
www.vtechphones.com32Displays: When:LOW BATTERY The battery needs to be recharged.CID EMPTY                    There are no call log entries.CONNECTING...                     The cordless handset is searching for the telephone base.DIRECTORY EMPTY                 There are no directory entries.MEMORY FULL The directory is full.XX MISSED CALLS There are unreviewed calls in the call log.NEW VOICEMAIL There  are  new  voicemail  message(s)  from  the  local  telephone company.**PAGING** The cordless handset locator has been activated.PHONE  The handset is in use.**RINGING** There is an incoming call.RINGER OFF The handset ringer is turned off.SCANNING... The telephone base is searching for another available channel.SYSTEM HS BUSY Another system handset is in use.Handset display screen messages
www.vtechphones.com 33AppendixBatteryAfter the battery is fully charged for 16 hours, you can expect the following performance:Operation Operating timeWhile in use (talking) Five hoursWhile not in use (standby*) Six days*Handset is off the telephone base but not in use. The battery needs charging when:A new battery is installed in the handset.The handset beeps.LOW BATTERY is displayed and the battery indicator on the handset screen is ashing.CAUTION:To reduce the risk of re or injury to persons, read and follow these instructions:Use only the battery(ies) provided or equivalent. To order a replacement, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.Do not dispose of the battery(ies) in a re. Check with local waste management codes for special disposal instructions.Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.Exercise care in handling batteries in order not to create a short circuit with conductive materials such as rings, bracelets, and keys. The battery and/or conductor may overheat and cause burns.Charge the battery(ies) provided with or identied for use with this product only in accordance with the instructions and limitations specied in this manual.WARNING:TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO WATER OR ANY TYPE OF MOISTURE.••••••••
www.vtechphones.com34Important safety instructionsWhen using your telephone equipment, basic safety precautions should always be followed to reduce the risk of re, electric shock and injury, including the following:Read and understand all instructions. Follow all warnings and instructions marked on the product.Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. Do not use this product near water (for example, near a bathtub, kitchen sink, or swimming pool).Do not place this product on an unstable table, shelf, stand or other unstable surfaces.Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper ventilation is not provided. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home, consult your dealer or local power company. Do not allow anything to rest on the power cord. Do not install this product where the cord may be walked on. Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the telephone base or handset other than specied access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product is subsequently used. Do not overload wall outlets and extension cords. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions:When the power supply cord or plug is damaged or frayed.If liquid has been spilled onto the product. If the product has been exposed to rain or water.If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operation instructions. Improper adjustment of  other controls  may result in  damage  and  often  requires  extensive  work by an  authorized  technician  to restore  the  product  to normal operation.If the product has been dropped and the telephone base and/or handset has been damaged.If the product exhibits a distinct change in performance.Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning.Do not use the telephone to report a gas leak in the vicinity of the leak.Only put the handset of your telephone next to your ear when it is in normal talk mode.The power adapters are intended to be correctly oriented in a vertical or oor mount position. The prongs are not designed to hold the plug in place if it is     plugged  into a ceiling or an under-the-table/cabinet outlet.SAVE THESE INSTRUCTIONS1.2.3.4.5.6.7.8.9.10.11.12.A.B.C.D.E.F.13.14.15.16.
www.vtechphones.com 35AppendixTroubleshootingProblem SuggestionMy telephone does not work at all.Make  sure  the  battery  is  installed  and  charged  correctly  (page  3).  For  optimum  daily performance, return the handset to the telephone base or charger after use.Make  sure  the  power  adapter  is  securely  plugged  into  an  outlet  not  controlled  by  a  wall switch.Make sure the telephone line cord is plugged rmly into the telephone base and the wall jack.Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in.  Allow up to one minute for the handset and telephone base to synchronize.Charge the battery in the handset for at least 16 hours.Remove and re-insert the battery. If that still does not work, it may be necessary to purchase a new battery.Disconnect the telephone base from the jack and plug in a working telephone. If this telephone does not work, the problem is probably in the wiring or the local service. Call the local telephone company.•••••••LOW BATTERY is displayed on screen.Place the handset in the telephone base or charger for recharging.Remove and re-install the battery and use it normally until fully depleted, then recharge the handset in the telephone base or charger for 16 hours.If the above measures do not correct the problem, the battery may need to be replaced.•••If you have difculty with your telephone, please try the suggestions below.  For Customer Service, visit our website at www.vtechphones.com, or call 1 (800) 595-9511; in Canada, call 1 (800) 267-7377.
www.vtechphones.com36Problem SuggestionThe battery does not charge in the handset or the handset battery does not accept charge.Make  sure  the  handset  is placed  in  the telephone  base or charger  correctly. The handset  CHARGE light on the handset should be on.Remove the battery from the handset and then re-install it in the handset. Put the handset back in the telephone base or charger and charge for 16 hours. If the handset is in the telephone base or charger but the handset CHARGE light is not on, see The CHARGE light is off in this section.It may be necessary to purchase a new battery. Please see the Battery section of this user’s manual (page 33).The telephone might be malfunctioning. Please see the Warranty section of this user’s manual (page 45) for further instruction.•••••The  CHARGE  light  is off.Clean the charging contacts on the handset(s) and telephone base each month using a pencil eraser or a dry non-abrasive fabric.Make sure the power adapter and telephone line cord are plugged in correctly and securely.Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one minute for the handset and telephone base to reset.The telephone might be malfunctioning. Please see the Warranty section of this user’s manual (page 45) for further instruction.••••Troubleshooting
www.vtechphones.com 37AppendixTroubleshootingProblem SuggestionThere is no dial tone. First, try all the above suggestions.Move the handset closer to the telephone base. It might be out of range.The telephone line cord might be malfunctioning. Try installing a new telephone line cord.Disconnect the telephone base from the telephone jack and connect a different telephone. If there is no dial tone on the other telephone either, the problem is in your wiring or local service. Contact your local telephone company.••••My  handset  displays CONNECTING...Move the handset closer to the telephone base. You might have moved out of range.•
www.vtechphones.com38TroubleshootingProblem SuggestionThe telephone does not ring when there is an incoming call.Make sure the ringer is on (page 9).Make sure the telephone line cord and power adapter are plugged in properly (page 2).The handset may be too far from the telephone base. Move it closer to the telephone base.There may be too many extension telephones on the telephone line to allow all of them to ring simultaneously. Try unplugging some of them.If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact the local telephone company (charges may apply).Other electronic products can cause interference to your cordless telephone. Try installing your telephone as far away as possible from the following electronic devices: wireless routers, radios, radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.Test a working telephone at the telephone jack. If another telephone has the same problem, the problem is in the telephone jack. Contact your local telephone company (charges may apply).The telephone line cord might be malfunctioning. Try installing a new telephone line cord.Remove and re-insert the battery and place the handset in the telephone base.Wait for the handset to synchronize with the telephone base. Allow up to one minute for this to take place.••••••••••
www.vtechphones.com 39AppendixTroubleshootingProblem SuggestionI cannot dial out. First, try all the above suggestions.Make sure there is a dial tone before dialing. It is normal if the handset takes a second or two to synchronize with the telephone base before producing a dial tone. Wait an extra second before dialing.Make sure the telephone is set to the correct dial type (pulse dial or tone dial) for the service in your area. See Dial mode on page 10 to set the dial type.If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact your local telephone company (charges may apply).Eliminate  any  background  noise.  Noise  from  a  television,  radio,  or  other  appliances  may cause the telephone not to dial out properly. If you cannot eliminate the background noise, rst try muting the handset before dialing, or dialing from another room in your home with less background noise.•••••
www.vtechphones.com40TroubleshootingProblem SuggestionThere is noise or interference during a telephone conversation.My calls cut in and out when I am using the cordless handset.The handset may be out of range. Move it closer to the telephone base.Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference. Try moving the appliance or telephone base to another outlet.Other electronic products can cause interference to your cordless telephone. Try installing your telephone as far away as possible from the following electronic devices: wireless routers, radios, radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.If  your  telephone  is  plugged  in  with a modem  or  a surge  protector, plug  the  telephone  (or modem/surge  protector)  into  a  different  location.  If  this  solves  the  problem,  re-locate your telephone or modem farther apart from each other, or use a different surge protector. The layout of your home or ofce might be limiting the operating range. Try moving the telephone base to another location, preferably a higher location for better reception.Disconnect the telephone base from the telephone jack and plug in a corded telephone. If calls are still not clear, the problem is probably in the wiring or local service. Contact the local telephone  company (charges may apply).If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact the local telephone company (charges may apply).Do you have DSL service? If yes, you need to have a DSL lter installed at every telephone jack that has a telephone connected to it. Contact your DSL service provider for lter information.••••••••
www.vtechphones.com 41AppendixTroubleshootingProblem SuggestionI hear other calls when using the telephone.Disconnect  the  telephone  base  from  the  telephone  jack.  Plug  in  a  different  telephone.  If there are still other calls, the problem is probably in the wiring or local service. Call your local telephone company.Press CHAN/REMOVE to switch to a clearer channel when on a call.••I hear noise in the   handset, and none of the keys or buttons work.Make sure the telephone line cord is plugged in securely.Remove and re-insert the battery.••My caller ID features are not working properly.Caller ID is a subscription service. You must subscribe to this service from your local telephone company for this feature to work on your telephone.The caller may not be calling from an area which supports caller ID.Both you and the caller’s telephone companies must use equipment which are compatible with caller ID service.If you subscribe to DSL service, install a DSL lter to the telephone line between the telephone base and the telephone line jack. Contact your DSL service provider for lter information.••••The system does not receive caller ID, or the system does not display caller ID during call waiting.Make sure you subscribe to caller ID with call waiting features provided by the local telephone company. The caller may not be calling from an area which supports caller ID.Both you and the caller’s telephone companies must use equipment which are compatible with caller ID service.If you subscribe to DSL service, install a DSL lter to the telephone line between the telephone base and the telephone line jack. Contact your DSL service provider for lter information.••••
www.vtechphones.com42Problem SuggestionCaller ID entries do not match  the  numbers  I need to dial.Although the call log entries you receive have 10 digits, (the area code plus the seven-digit number,)  in some areas, you may need to dial only seven digits, or a 1 plus the seven digits, or a 1 plus the area code plus the seven digits. You can change the number of digits that you dial or store from the call log.   While reviewing the call log, press # repeatedly to display these dialing options for local and long distance numbers before dialing or saving the telephone number.  ••My cordless handset beeps and is not performing normally.Make sure the power cord is securely plugged into the telephone base. Plug the unit into a different working electrical outlet not controlled by a wall switch.Move the handset closer to the telephone base. It may be out of range.Reset  the  telephone  base  by  unplugging  the  unit’s  electrical  power.  Wait  for  15  seconds and plug it back in again. Allow up to one minute for the handset and the telephone base to synchronize.Other electronic products can cause interference to your cordless telephone. Try installing your telephone as far away from these electronic devices as possible: wireless routers, radios, radio towers, pager towers, cellular telephones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless telephones.••••Troubleshooting
www.vtechphones.com 43AppendixTroubleshootingProblem SuggestionCommon cure for electronic equipmentIf the unit is not responding normally, try putting the handset in the telephone base. If it does not seem to respond, try the following (in the order listed):Disconnect the power to the telephone base.Disconnect the battery on the handset.Wait a few minutes before connecting the power to the telephone base.Re-install the battery and place the handset in the telephone base or charger.Wait for the handset to synchronize with the telephone base. Allow up to one minute for this to take place.••••••
www.vtechphones.com44Operating rangeThis cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or ofce. When the handset is out of range, the handset will display CONNECTING... If there is a call while the handset is out of range, it might not ring, or if it does ring, the call might not connect well when you press  /FLASH. Move closer to the telephone base, then press  /FLASH to answer the call. If the handset moves out of range during a telephone conversation, there might be interference.To improve reception, move closer to the telephone base.MaintenanceTaking care of your telephoneYour cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatmentPlace the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid waterYour telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.Electrical stormsElectrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electrical appliances during storms. Cleaning your telephoneYour telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or a mild soap. Do not use excess water or cleaning solvents of any kind.Remember that electrical appliances can cause serious injury if used when you are wet or standing in the water. If the telephone base should fall into the water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORD FROM THE WALL. Then pull the unit out by the unplugged cords.
www.vtechphones.com 45AppendixAbout cordless telephonesPrivacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.Electrical Power: The telephone base of this cordless telephone must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the cordless handset if the telephone base is unplugged or switched off, or if the electrical power is interrupted. Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference. Rechargeable batteries: This product contains either Nickel-cadmium or Nickel-metal hydride rechargeable batteries. Exercise care in handling batteries in order not to create a short circuit with conducting material such as rings, bracelets, and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger.Nickel-cadmium rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture the battery. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury. •••••WarrantyWhat does this limited warranty cover?The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package  (“Product”) are free from defects  in  material and  workmanship, pursuant  to  the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions. This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada.What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)?During the limited warranty period, VTech’s authorized service representative will repair or replace at VTech’s option, without charge, a Materially Defective Product. If we repair the Product, we may use new or refurbished replacement parts. If we choose to replace the Product, we may replace it with a new or refurbished Product of the same or similar design.  We will retain defective parts, modules, or equipment. Repair or replacement of the Product, at VTech’s option, is your exclusive remedy.  VTech will return the repaired or replacement Products to you in working condition. You should expect the repair or replacement to take approximately 30 days.How long is the limited warranty period?The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited warranty also applies to the repaired or replacement Product for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty; whichever is longer.What is not covered by this limited warranty?This limited warranty does not cover:1.  Product  that  has  been  subjected  to  misuse,  accident,  shipping  or  other  physical  damage,  improper  installation,  abnormal  operation  or  handling,  neglect, inundation, re, water or other liquid intrusion; or
www.vtechphones.com46Warranty2.  Product that has been damaged due to repair, alteration or modication by anyone other than an authorized service representative of VTech; or3.  Product to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna systems; or4.  Product to the extent that the problem is caused by use with non-VTech accessories; or5.  Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or6.  Product purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes); or7.  Product returned without a valid proof of purchase (see item 2 below); or8.  Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit.How do you get warranty service?To obtain warranty service in the United States of America, please call 1 (800) 595-9511. In Canada, please call 1 (800) 267-7377. NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls and features may save you a service call.Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product(s) to the service location. VTech will return repaired or replaced Product under this limited warranty to you, transportation, delivery or handling charges prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty.What must you return with the Product to get warranty service?1.  Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difculty; and2.  Include “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and3.  Provide your name, complete and correct mailing address, and telephone number.Other LimitationsThis warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product.  VTech provides no other warranties for this Product. The warranty exclusively describes all of VTech’s responsibilities regarding the Product. There are no other express warranties. No one is authorized to make modications to this limited warranty and you should not rely on any such modication.State/Provincial Law Rights: This warranty gives you specic legal rights, and you may also have other rights, which vary from state to state or province to province.Limitations: Implied warranties, including those of tness for a particular purpose and merchantability (an unwritten warranty that the Product is t for ordinary use) are limited to one year from the date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost prots or revenue, inability to use the Product or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.Please retain your original sales receipt as proof of purchase.
www.vtechphones.com 47AppendixFCC, ACTA and IC regulationsFCC Part 15This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC)  rules.  These  requirements  are  intended  to  provide  reasonable  protection  against  harmful  interference  in  a  residential  installation.  This  equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:Reorient or relocate the receiving antenna.Increase the separation between the equipment and receiver.Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.Consult the dealer or an experienced radio/TV technician for help.Changes  or  modications  to  this  equipment  not  expressly  approved  by  the  party  responsible  for  compliance  could  void  the  user’s  authority  to  operate  the equipment.This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this telephone.To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more. If you choose to use a clipping device, please make sure to only use the supplied VTech belt clip.This Class B digital apparatus complies with Canadian ICES-003.FCC Part 68 and ACTAThis equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identier in the format US:AAAEQ##TXXXX. This identier must be provided to your local telephone company upon request.The  plug  and  jack  used  to  connect  this  equipment  to  premises  wiring  and  the  telephone  network  must  comply  with  applicable  Part  68  rules  and  technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the user’s manual.The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be ve (5.0) or less. For more information, please contact your local telephone company.This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualied installer.••••
www.vtechphones.com48FCC, ACTA and IC regulationsThe RBRC® sealThe RBRC® seal on the  nickel-cadmium battery indicates that  VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada. The RBRC® program provides a convenient alternative to placing used nickel-cadmium batteries into the trash or municipal waste, which may be illegal in your area.VTech’s participation in RBRC® makes it easy for you to drop off the spent battery at local retailers participating in the RBRC® program or at authorized VTech product service centers. Please call 1-800-8-BATTERYTM for information on Ni-Cd battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources.RBRC®  is a registered trademark of Rechargeable Battery Recycling Corporation.If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty.If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company is required to notify you before interrupting service. If advance notice is not practical, you will be notied as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to le a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone company is required to notify you if such changes are planned.If this product is equipped with a corded or cordless handset, it is hearing aid compatible.If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, re, medical) in these locations. If you do store or test emergency numbers, please:Remain on the line and briey explain the reason for the call before hanging up.Perform such activities in off-peak hours, such as early morning or late evening.Industry CanadaOperation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference, including interference that may cause undesired operation.The term ‘’IC: ‘’ before the certication/registration number only signies that the Industry Canada technical specications were met.The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed ve.This product meets the applicable Industry Canada technical specications.
www.vtechphones.com 49AppendixTechnical specicationsFrequency control Crystal controlled PLL synthesizerTransmit frequency Handset: 5863.80-5872.50 MHzTelephone base: 912.75-917.10MHzChannels 30Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use.Size Handset: 7.32in X 2.01in X 1.57in (186.0mm X 51.0mm X 40.0mm) Telephone base: 4.33in X 5.34in X 3.78in (110.0mm X 135.6mm X 96.0mm)Charger: 3.19in X 3.62in X 1.97in (81.0mm X 92.0mm X 50.0mm)Weight Handset: 5.14oz (145.6g) (including battery) Telephone base: 5.26oz (149g)Charger: 2.37oz (67.2g)Power requirements Handset: 3.6V 400mAh Ni-Cd battery Telephone base: 7.5V AC @ 200mACharger: 7.5V DC @100mAMemory Handset directory: 20 memory locations (9 speed dial inclusive);                                up to 24 digits and 14 characters Handset call log: 45 memory locations; up to 11 digits and 15 characters
www.vtechphones.com50IndexAAbout caller ID  25About cordless telephones  44Answer calls  12BBattery  3, 33CCall log  26Call log display screen messages  31Call waiting  13Channel  12Character chart  17Charging    3Clear voicemail  11Copy a directory entry into speed dial  20DDate and time  8Delete a directory entry  19Delete a speed dial entry  23Delete from the call log  30Dial a call log number  28Dial a number from the directory  20Dial a speed dial number  23Dial mode  10Directory  16DSL lter     2EEdit a directory entry  18Edit a speed dial entry  22End calls    12FFCC, ACTA and IC regulations  47Find handset  14HHandset display screen messages  32Home area code     10IIndex  50LLanguage  11
www.vtechphones.com 51AppendixMMaintenance  44Make call log entries ready to dial  27Make calls   12Mounting bracket installation  4OOperating range  44PParts checklist  1RRBRC® seal  48Reassign speed dial locations  24Redial  14Review the call log  27Review the directory    17Ringer  9Ringer volume  9SSave a call log entry to the directory  29Speed dial  21Store a directory entry  16Store a speed dial entry  21TTechnical specications  49Temporary tone dialing  13Transfer an external call    15Troubleshooting  35VVolume  12WWarranty  45Index
VTECH TELECOMMUNICATIONS LTD.A member of THE VTECH GROUP OF COMPANIES.Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, OregonDistributed in Canada by VTech Telecommunications Canada, Ltd., Richmond, B.C.Copyright ©2007 for VTECH TELECOMMUNICATIONS LTD.Printed in China.91-001599-040-100
User’s manualwww.vtechphones.comModel: CS5111-2

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