VTech Telecommunications 80-6761-00 1.9GHz CORDLESS PHONE BASE User Manual LS6245 UL 031209
VTech Telecommunications Ltd 1.9GHz CORDLESS PHONE BASE LS6245 UL 031209
Contents
- 1. User Manual
- 2. Users Manual
Users Manual
Userâs manual w w w.v t e c h p h o n e s . c o m ÂŽ Model: LS6245 Congratulations on purchasing your new VTech product. Before using this telephone, please read the Important safety instructions on page 54 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com. In Canada, please visit www.vtechcanada.com. The ENERGY STARÂŽ program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STARÂŽNCDGNKPFKECVKPIKVOGGVUVJGNCVGUVGPGTI[GHĹżEKGPE[IWKFGNKPGU Compatible with Hearing Aid T-Coil 6GNGRJQPGUKFGPVKĹżGFYKVJVJKUNQIQJCXGTGFWEGFPQKUGCPF interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license. TIA-1083 The BluetoothÂŽ word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by VTech Holdings Limited is under license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners. Table of contents Answer an incoming call during an intercom call............14 Share an outside call..................15 Directory.....................................16 Store a directory entry................17 Character chart ..........................18 Search the directory...................19 Alphabetical search....................19 Dial a directory entry ..................19 Edit a directory entry ..................20 Delete from the directory............20 About caller ID............................21 Call log .......................................22 Missed calls indicator ................22 Review the call log ....................23 Make a call log entry ready to dial ......................................23 Dial a call log entry ....................23 Save a call log entry to the directory ..................................24 Delete from the call log ..............24 Call log display screen messages................................25 Redial list....................................25 Dial a redial entry .......................25 Delete from redial.......................25 Getting started .........................1 Parts checklist ............................1 Telephone base and charger installation...............................2 Battery installation and charging ..................................3 Handset layout ...........................4 Telephone base layout ...............5 Telephone settings ..................6 Ringer volume (handset)............6 Ringer tone.................................6 Key tone .....................................6 LCD language ............................7 Set date/time ..............................7 Clear voicemail...........................8 Home area code.........................8 Answering system settings ....9 Answering system set up ...........9 Number of rings..........................9 Remote code .............................9 Message alert tone.....................9 Announcement ...........................10 Play your announcement ..........10 Record your own announcement .......................10 Delete your announcement ........10 Answering system operation...26 Answering system and voicemail .................................26 Message capacity ......................26 Turn the answering system on or off...................................27 Call screening ............................27 Call intercept ..............................27 Telephone base ringer volume...27 New message indication ............28 Message playback .....................28 Delete all old messages .............29 Record and play memos ............29 Record a memo..........................29 Message window displays..........30 Remote access ..........................31 Telephone operation................11 Make a call ................................11 Predial a call...............................11 Answer a call ..............................11 End a call....................................11 Speakerphone ...........................11 Volume .......................................11 Mute ...........................................12 Ringer mute................................12 Call waiting .................................12 Find handset...............................12 Chain dialing...............................13 Multiple handset use ..................14 Intercom .....................................14 Table of contents Appendix...................................32 Handset display screen messages................................32 Handset and telephone base indicators ................................34 Battery........................................35 Expand your telephone system...36 Add and register a handset (optional) .................................36 Replace a handset .....................37 Troubleshooting..........................38 Important safety instructions......44 Operating range .........................45 Maintenance...............................45 About cordless telephones.........46 The RBRC ÂŽ seal.........................46 Warranty.....................................47 FCC, ACTA and IC regulations ... 49 6GEJPKECNURGEKĹżECVKQPU .............51 Index ..........................................52 ii Getting started Parts checklist Your telephone contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. Telephone line cord Telephone base power adapter Telephone base Battery Handset Userâs manual Battery compartment cover Quick start guide To purchase replacement batteries or power adapters, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www. vtechcanada.com or call 1 (800) 267-7377. Getting started Installation Install the telephone base close to a telephone jack and a power outlet not connected to a wall switch. For optimum range and better reception, place the telephone base in a central and open location. Depending on the environmental conditions, make sure that your Bluetooth enabled cellular phone is within 12 feet of where you install the telephone base in order to maintain a reliable connection between your Bluetooth cell phone, the telephone base, and a cell tower (see below). Avoid placing the telephone base too close to: ⢠Communication devices such as: personal computers, computer routers, television sets, VCRs, wireless routers (wireless broadband, Wi-Fi, or 802.11) or other cordless telephones. ⢠Excessive heat sources. ⢠0QKUGUQWTEGUUWEJCUCYKPFQYYKVJVTCHĹżEQWVUKFGOQVQTUOKETQYCXG QXGPUTGHTKIGTCVQTUQTĆWQTGUEGPVNKIJVKPI ⢠Excessive dust sources such as a workshop or garage. ⢠Excessive moisture. ⢠Extremely low temperature. ⢠Mechanical vibration or shock such as on top of a washing machine or work bench. Getting started Telephone base and charger installation Install the telephone base and charger(s) as shown below. The telephone base is designed for tabletop use only. Make sure that the electrical outlet is not controlled by a wall switch. If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a &5.ĹżNVGTDGVYGGPVJG VGNGRJQPGNKPGEQTFCPFVJGVGNGRJQPGYCNNLCEM6JGĹżNVGTRTGXGPVUPQKUGCPF caller ID problems caused by DSL interference. Contact your DSL service RTQXKFGTHQTOQTGKPHQTOCVKQPCDQWV&5.ĹżNVGTU Electrical outlet not controlled by a wall switch Telephone wall jack Telephone base power adapter &5.ĹżNVGT PQVKPENWFGF for DSL users Telephone line cord Telephone base ⢠Use only the power adapters supplied with this product. To order a replacement, visit our website at www.vtechphones.com or call 1 (800) 5959511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377. ⢠The power adapters are intended to be correctly oriented in a vertical or ĆQQTOQWPVRQUKVKQP6JGRTQPIUCTGPQVFGUKIPGFVQJQNFVJGRNWIKPRNCEGKH it is plugged into a ceiling or an under-the-table/cabinet outlet. Getting started Battery installation and charging Install the battery as shown below. After installing the battery, you might be able to make and receive short calls. For best performance, charge the handset for at least 16 hours before use. When not in use, place the handset in the telephone base or charger. See page 45 for battery operating times. Battery indicators Battery status Action The screen is blank. Battery has no charge and the handset cannot be used. Charge until the screen shows LOW BATTERY (at least 10 minutes). The screen shows PLACE IN CHARGER and ĆCUJGU Battery has very little charge and the handset cannot be used. Charge until the screen shows LOW BATTERY (about four minutes). The screen shows LOW BATTERY, ĆCUJGUCPFVJG handset beeps. Battery has enough charge to be used for a short time. Charge until the screen shows HANDSET X (about one hour). The screen shows HANDSET X. Battery is charged. To keep the battery charged, place it in the telephone base or charger when not in use. 1. If the battery compartment cover is on the handset, press the indentation and slide the cover to remove. 2. Plug the battery connector securely into the socket inside the handset battery compartment, matching the color-coded label. 3. Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment. 4. #NKIPVJGEQXGTĆCVCICKPUVVJGDCVVGT[EQORCTVOGPVVJGPUNKFGKVVQYCTFU the center of the handset until it clicks into place. 5. Charge the handset by placing it in the telephone base or charger. The CHARGE light is on when the handset charges. Charge light ⢠When the screen shows LOW BATTERY, the backlight is off. ⢠If the handset will not be used for a long time, disconnect and remove the battery to prevent possible leakage. ⢠To purchase replacement batteries, visit our website at www.vtechphones. com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377. Getting started Handset layout CID / VOL (caller ID) Press to review the call log when the telephone is not in use (page 33). While in a menu, press to scroll down. During a call, press to lower the listening volume (page 21). / VOLS (Directory) Press to enter the directory when the telephone is not in use (page 29). While in a menu, press to scroll up. During a call, press to raise the listening volume (page 21). MENU/SELECT Press to show the menu. While in a menu, press to select an item, or save an entry or setting. OFF/CLEAR During a call, press to hang up (page 21). While the handset is ringing, press to silence the ringer temporarily (page 22). Press and hold while the telephone is not in use to erase the missed calls indicator (page 32). During programming, press to exit without making changes. Press to make or answer a call (page 21). During a call, press to receive an incoming call when you receive a call waiting alert (page 22). While reviewing a call log entry, press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the directory (page 33). Press repeatedly to show other dialing options when reviewing a call log entry (page 33). (Speakerphone) Press to switch between speakerphone and handset (page 21). CELL Press to make or answer a cellular call using the speakerphone. On steady when in use. Flashes rapidly when there is an incoming cellular call. Flashes slowly when a cellular call is on hold. Getting started Telephone base layout Softkeys (2) Press to select a menu item displayed just above the key. CANCEL CELL Press to cancel an operation and/or return to a previous menu. Press and hold to return to the idle screen. HOME Press to make or answer a home call using the speakerphone. On steady when in use. Flashes rapidly when there is an incoming home call. Flashes slowly when a home call is on hold. Press to make or answer a cellular call using the speakerphone. On steady when in use. Flashes rapidly when there is an incoming cellular call. Flashes slowly when a cellular call is on hold. ⢠Clean your telephone only with a dry non-abrasive cloth. Using a dampened cloth or cleaning solvents of any kind might activate the buttons on the telephone base. ⢠If you unplug the telephone before cleaning, remember to reset the clock when done. Bluetooth Introducing Bluetooth Your new LS6245 telephone system with Bluetooth wireless technology has the following features: ⢠Pair up to eight Bluetooth enabled cell phones and/or headsets with the telephone base. ⢠Connect a maximum of two cell phones to make and receive CELL calls. Only one cell phone can be active on a call at a time. ⢠Connect a Bluetooth enabled headset for making and receiving HOME calls. ⢠Conference CELL and HOME calls. ⢠Make and receive calls using your cell phone plan while utilizing the ease and comfort of your home telephone system. IMPORTANT INFORMATION ⢠Refer to the user's manual of your cell phone or headset for more information about its Bluetooth function. ⢠Operate your Bluetooth device within 12 feet from the telephone base. Bluetooth technology operates best within a short range. Keeping within 12 feet will maintain the connection quality of the Bluetooth device with the telephone base. ⢠/CMGUWTGVJCV[QWTEGNNRJQPGJCUUWHĹżEKGPVUKIPCNUVTGPIVJ;QWOC[ need to move the cell phone and telephone base to a location where the cell phone signal strength may be stronger. ⢠Charge your Bluetooth cell phone while it is connected to the telephone base. Your cell phone's battery will discharge faster while it is connected wirelessly to the telephone base. ⢠Monitor your cell phone's usage because airtime is deducted from your cellular plan for the duration of the CELL calls. Refer to the Bluetooth setup section (page 19) to learn how to set up and manage your Bluetooth device(s). Refer to the Telephone operation section (page 59) on how to operate your Bluetooth devices with your new LS6245 telephone system with Bluetooth wireless technology. Refer to the TroubleshootingUGEVKQP RCIG KH[QWGZRGTKGPEGFKHĹżEWNV[WUKPIVJG telephone system. Bluetooth Glossary of terms Below are some terms used in this userâs manual to help you become familiar with using your Bluetooth devices and your new LS6245 telephone system. Active Devices list - A maximum of two paired devices (two cell phones or one cell phone and one headset) on the Active Devices list can be connected to the telephone base, but only one cell phone or headset can be on a call at a time. Bluetooth cell phone - Refers to a Bluetooth enabled cell telephone. CELL line - The communication service provided through your Bluetooth enabled cell telephone. Connected - A Bluetooth device (cell phone or headset) can only be used when it is connected to the telephone base. When a Bluetooth device is connected to the telephone base and active on the Active Devices list, it will be ready for use. Disconnected - An X in front of a device on the Active Devices list will appear and a diagonal line will appear across devices 1 and/or 2 in the icon status bar when the corresponding Bluetooth device is disconnected from the telephone base. Discoverable mode - Before a Bluetooth device can be paired, it must be set in this mode. When pairing your cell phone, the telephone base will be set in this mode. When pairing a headset, the headset must be set in this mode. Depending on the manufacturer, this mode is sometimes referred to as Find Me or Visibility. HOME line - Your conventional telephone land line. Paired Devices list - Once Bluetooth devices have been paired with the telephone base, they will appear on the Paired Devices list. A maximum of eight devices can be paired with the telephone base, but only two can be on the Active Devices list. Pairing - This refers to the process of Bluetooth devices registering device information with each other. The telephone base must be paired with a Bluetooth enabled cell phone or headset before the Bluetooth device(s) can be used. Depending on the manufacturer, this is also referred to as Bonding. PIN - By default, the PIN is 0000 for the telephone base and for most Bluetooth devices. PIN information must be exchanged between Bluetooth devices before they can be used. This is also known as a Passkey or Passcode. Bluetooth Bluetooth at a glance The telephone base allows you to pair up to eight Bluetooth devices. You can have a maximum of two paired devices connected at anytime (two cell phones, or one cell phone and one headset), but only one cell phone or headset can be on a call at a time. Once you have paired a device with the telephone base, the pairing information will be stored on the Paired Devices list (page 23). To use a paired device, it must be connected and on the Active Devices list (page 26). To learn more about managing your Bluetooth device(s), see the Managing your Devices section (page 23). To help you set up your Bluetooth device(s), please follow the instructions in each section and refer to the Troubleshooting section for help (page 100). IMPORTANT INFORMATION ⢠Once you pair a device with the telephone base, you do not have to repeat the pairing procedure again, unless you delete the device from the Paired Devices list (page 23). ⢠Press CANCEL on the telephone base at anytime to return to a previous menu. ⢠When adding, removing, or replacing a Bluetooth device on the Active Devices list, all connected devices will temporarily disconnect until the action is complete. It may take up to two minutes to reconnect. Bluetooth Bluetooth Setup To use a Bluetooth enabled cell phone or headset with Call Log your LS6245[QWOWUVĹżTUVRCKTCPFEQPPGEV[QWT Intercom Bluetooth device(s) with the telephone base. In the Bluetooth Bluetooth Setup section, you can setup a cell phone SELECT (page 20) and headset (page 21). In Managing your Devices section, you can view and modify the information about your Bluetooth device(s) (page 23). Setup Cell To enter the Bluetooth menu: 1. Press the MENU softkey on the telephone base while Setup Headset Active Devices in idle mode. SELECT 2. Press the UP and DOWN NavKeys to highlight Bluetooth, then press the SELECT softkey. You can then select: ⢠Set up Cellular - Set up a Bluetooth enabled cell phone (page 20). ⢠Set up Headset - Set up a Bluetooth enabled headset (page 21). ⢠Active Devices - Replace, remove, view the current status of, and connect to your connected Bluetooth device(s) (page 26). ⢠Paired Devices - Rename, delete, and view information about your paired devices (page 23). ⢠Change PIN - Change the PIN of the telephone base (page 29). While in the Bluetooth menu: ⢠Press CANCEL to return to a previous menu. ⢠Press and hold CANCEL on the telephone base to return to the idle screen. See the Troubleshooting section on page 100 KH[QWGZRGTKGPEGFKHĹżEWNV[RCKTKPIQTEQPPGEVKPI your Bluetooth device(s). To learn how to operate your Bluetooth devices with the telephone base, see the Telephone operation section (page 59). 10 Bluetooth Setting up cellular Before you begin, make sure that your Bluetooth enabled cell phone is not connected to any other Bluetooth device. Refer to your cell phone user's manual to learn how to search for or add new Bluetooth devices. To pair and connect a cell phone: 1. Press the MENU softkey on the telephone base while in idle mode. 2. Press the UP and DOWN NavKeys to highlight Bluetooth, then press the SELECT softkey. 3. Press the SELECT softkey to enter the Set up Cellular menu. ⢠If a device is already connected to the telephone base, press the OK softkey to temporarily disconnect the device(s) and continue the pairing process. 4. Press the NEXT softkey to set the telephone base in discoverable mode. 5. Using your cell phone, turn on the Bluetooth feature and search for or add new devices. 6. 1PEG[QWTEGNNRJQPGĹżPFUVJGVTech LS6245 telephone base, select it. 7. Using your cell phone, enter the PIN of the telephone base (the default PIN is 0000) to continue the pairing process. 8. Press the YES softkey on the telephone base to connect to your cell phone when the pairing process is complete. ⢠If successful, Cellular setup completed will be displayed on the telephone base. ⢠If you already have two devices on the Active Devices list, press the YES softkey to connect to your paired cell phone. You will then be prompted to replace an existing device on the Active Devices list (page 26). When a device is connected, the 1 and/or 2 status icons will appear on the display. If you have any device(s) connected to the telephone base when pairing, Connected devices will be temporarily disconnected will appear on the display. 11 Bluetooth Setting up headset Before you begin, make sure that your Bluetooth enabled headset is not connected to any other Bluetooth device. Refer to your headset user's manual to determine the headset's PIN and how to set your headset in discoverable mode. To pair and connect a headset: 1. Using the telephone base, press the MENU softkey while in idle mode. 2. Press the UP and DOWN NavKeys to highlight Bluetooth, then press the SELECT softkey to enter the Bluetooth menu. 3. Press the SELECT softkey to enter the Set up Headset menu. ⢠If a device is already connected to the telephone base, press the OK softkey to temporarily disconnect the device(s) and continue the pairing process. 4. Using your headset, set your headset in discoverable mode. 5. Using the telephone base, press the NEXT softkey on the telephone base to search for your headset. 6. 1PEGVJGVGNGRJQPGDCUGĹżPFU[QWTJGCFUGVUGNGEVKVCPFRTGUUVJG PAIRUQHVMG[+HVJGVGNGRJQPGDCUGECPPQVĹżPF[QWTJGCFUGVRTGUUVJG FIND softkey to search again, and make sure that your headset is in discoverable mode. 7. Enter the PIN of your headset, then press the DONE softkey on the telephone base (for most headsets, the PIN is 0000). 8. When the pairing is complete, press the YES softkey to connect to your headset. ⢠If successful, Headset setup completed will appear on the telephone base display. ⢠If you already have one headset on the Active Devices list, press the YES softkey to connect to your paired headset. You will then be prompted to replace the existing headset on the Active Devices list (page 26). 2 status icons will appear on When a device is connected, the 1 and/or the display. If you have any device(s) connected to the telephone base when pairing, Connected devices will be temporarily disconnected will appear on the display. 12 Bluetooth Managing your devices Once you have paired a Bluetooth device, you can rename, delete, and view the device's information on the Paired Devices list. Once a Bluetooth device is connected to the telephone base, you can replace or remove the device from the Active Devices list (page 26), and view the device's status information (page 25). Paired devices Paired Devices Johnâs Cell Maryâs Cell Maryâs Headset RENAME INFO DELETE Rename Device Edit Name Johnâs Cell DONE Done ERASE All paired devices are stored on the Paired Devices list. Up to eight devices (any combination of cell phones and headsets) can be paired with the telephone base. If a device is successfully paired, the icon (for cell phone) or (for headset) and the corresponding name of the device will be shown on the Paired Devices list. ⢠To use a paired device, it must be connected, and on the Active Devices list (page 26). ⢠1PN[VJGĹżTUVEJCTCEVGTUQHVJGFGXKEGPCOGKUUJQYPQPVJGPaired Devices list. Renaming a paired device 1. Press the MENU softkey on the telephone base while in idle mode. 2. Press the UP and DOWN NavKeys to highlight Bluetooth, then press the SELECT softkey to enter the Bluetooth menu. 3. Press the UP and DOWN NavKeys to highlight Paired Devices, then press the SELECT softkey. 4. Press the UP and DOWN NavKeys to highlight the name of the device to be renamed. 5. Press the RENAME softkey to rename a device. ⢠Press the LEFT and RIGHT NavKeys to move the cursor left and right. ⢠Press the ERASE softkey to delete the highlighted characters. ⢠Use the dial pad to enter the name (up to 16 characters). See the character chart on page 74 for more information on how to enter a name. 6. Press the DONE softkey to save the setting. 13 Telephone settings Ringer volume (handset) You can set the ringer volume or turn the ringer off. 1. Press MENU/SELECT to show the menu when the handset is not in use. 2. Press or to select >RINGER VOLUME, then press MENU /SELECT. 3. Press or to adjust the volume. A sample of each ringer volume plays as you scroll through the choices. 4. Press MENU /SELECTVQEQPĹżTO[QWTUGNGEVKQP >RINGER VOLUME RINGER TONE RINGER VOLUME ⢠Setting the volume to the lowest level turns off the ringer. A ringer off icon appears. ⢠See page 37 to set the telephone base ringer volume. Ringer tone You can choose from different ringer tones. 1. Press MENU/SELECT to show the menu when the handset is not in use. 2. Press or to select >RINGER TONE, then press MENU /SELECT. 3. Press or to select the desired ringer tone. A sample of each ringer tone plays as you scroll through the choices. 4. Press MENU /SELECTVQEQPĹżTO[QWTUGNGEVKQP >RINGER TONE KEY TONE RINGER TONE If you turn off the ringer volume, you will not hear ringer tone samples. Key tone You can turn the key tone on or off. 1. Press MENU/SELECT to show the menu when the handset is not in use. 2. Press or to select >KEY TONE, then press MENU /SELECT. 3. Press or to choose ON or OFF. 4. Press MENU /SELECTVQEQPĹżTO[QWTUGNGEVKQP 14 >KEY TONE LCD LANGUAGE KEY TONE ON Telephone settings LCD language You can select ENGLISH, FRANĂAIS or ESPAĂOL to be used in all screen displays. 1. Press MENU/SELECT to show the menu when the handset is not in use. 2. Press or to select >LCD LANGUAGE, then press MENU /SELECT. 3. Press or to scroll through the choices. 4. Press MENU /SELECTVQEQPĹżTO[QWTUGNGEVKQP >LCD LANGUAGE SET DATE/TIME LCD LANGUAGE ENGLISH Set date/time The answering system announces the day and time of the message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, >SET DATE/TIME month and time are set automatically with each incoming CLR VOICEMAIL call. However, the year must be correct so that the day of the week can be calculated from the caller ID information. 1. Press MENU/SELECT to show the menu when the handset is not in use. SET DATE 12/25/08 2. Press or to select >SET DATE/TIME, then press MENU /SELECT. 3. Press the dialing keys (0-9) to enter a two-digit number or press or until the screen displays the correct SET TIME value. Press MENU /SELECT to advance. 03:18 AM 4. Repeat step 3 until the date and time are set. If the date and time are not set, the system announces, âTime and day not set,â before each message plays. 15 Telephone settings Clear voicemail If you subscribe to voicemail service offered by your telephone company, NEW VOICEMAIL and appear on the handset, and the VOICEMAIL light QPVJGVGNGRJQPGDCUGĆCUJGUYJGP[QWJCXGPGYXQKEGOCKNOGUUCIGU Contact your local telephone company for more information and assistance about using your voicemail service. After you have listened to all new voicemail messages, the indicators on both the handset and telephone base turn off automatically. Use the clear voicemail feature when the telephone indicates that there is new voicemail but there is none (for example, when you have accessed your voicemail while away from home). Clearing the voicemail waiting indicator only turns off the indicators; it does not delete your voicemail messages. As long as you have new voicemail messages, your local telephone company continues to send the signal to turn on the indicators. >CLR VOICEMAIL To manually turn off these indicators: HOME AREA CODE 1. Press MENU/SELECT to show the menu when the handset is not in use. 2. Press or to select >CLR VOICEMAIL, then TURN OFF press MENU /SELECT. The screen shows TURN OFF INDICATOR? INDICATOR? 3. Press MENU /SELECTVQEQPĹżTO[QWTUGNGEVKQP ⢠Your telephone service provider might alert you to new messages with a stutter (broken) dial tone. Contact your service provider for details. ⢠Voicemail is different from answering system messages recorded in your answering system. For more information about the difference, see page 36. Home area code If you dial your local calls using only seven digits (area code not required), you can program your home area code so that when you receive a call within your local area, the telephone number >HOME AREA CODE is automatically stored without the area code in the call log. ANS. SYSTEM 1. Press MENU/SELECT to show the menu when the handset is not in use. 2. Press or to select >HOME AREA CODE, then HOME AREA CODE press MENU /SELECT. The stored home area code 800 CRRGCTUYKVJVJGNCUVFKIKVĆCUJKPI 3. Use the dialing keys to enter the desired home area code. ⢠Press MUTE /REMOVE to delete a digit. ⢠Press and hold MUTE /REMOVE to delete the entire entry. 4. Press MENU /SELECTVQEQPĹżTO If, in the future, your telephone company requires you to dial the area code when making a local call, delete the home area code you have already programmed by pressing MUTE /REMOVE. After you have deleted the programmed home area code, ___ appears. 16 Answering system settings Answering system set up Use a system handset to change your answering system settings. Number of rings You can choose from two, four, or six rings; or toll saver. With toll saver selected, the answering system answers after two rings when you have new messages, and after four rings when you have no new messages. This enables you to check for new messages and avoid paying unnecessary long distance charges if you are calling from out of your local area. 1. Press MENU/SELECT to show the menu when the handset is not in use. 2. Press MENU /SELECT to select >ANS. SYSTEM. 3. Press or to select >ANS SYS SETUP, then press MENU /SELECT. 4. Press or to select ># OF RINGS, then press MENU /SELECT. 5. Press or to choose from 2, 4, 6 or TOLL SAVER, then press MENU /SELECT VQEQPĹżTO[QWTUGNGEVKQP Remote code A two-digit security code is required to access the answering system remotely from any touch tone telephone. The preset code is 19. You can set the code from 10 to 99. 1. Press MENU/SELECT to show the menu when the handset is not in use. 2. Press MENU /SELECT to select >ANS. SYSTEM. 3. Press or to select >ANS SYS SETUP, then press MENU /SELECT. 4. Press or to select >REMOTE CODE, then press MENU /SELECT. 5. Press or to select from 10 to 99, then press MENU /SELECT VQEQPĹżTO Message alert tone This telephone can beep every 10 seconds to alert you of new messages. The tone stops when all new messages have been reviewed. 1. Press MENU/SELECT to show the menu when the handset is not in use. 2. Press MENU /SELECT to select >ANS. SYSTEM. 3. Press or to select >ANS SYS SETUP, then press MENU /SELECT. 4. Press or to select >MSG ALERT TONE, then press MENU /SELECT. 5. Press or to select from ON or OFF, then press MENU /SELECT to EQPĹżTO[QWTUGNGEVKQP The answering system must be turned on for the message alert tone to function. 17 Answering system settings Announcement The telephone is preset with a greeting that answers calls with âHello, please leave a message after the tone.â You can use this preset announcement, or replace it with your own. Play your announcement 1. 2. 3. 4. 5. Press MENU/SELECT to show the menu when the handset is not in use. Press MENU /SELECT to select >ANS. SYSTEM. Press or to select >ANS SYS SETUP, then press MENU /SELECT. Press or to select >ANNOUNCEMENT, then press MENU /SELECT. The handset announces, âTo play, press 2. To record, press 7.â Press 2 to play. Record your own announcement 1. 2. 3. 4. 5. 6. 7. 8. 9. Press MENU/SELECT to show the menu when the handset is not in use. Press MENU /SELECT to select >ANS. SYSTEM. Press or to select >ANS SYS SETUP, then press MENU /SELECT. Press or to select >ANNOUNCEMENT, then press MENU /SELECT. The handset announces, âTo play, press 2. To record, press 7.â Press 7 to record. The handset announces, âRecord after the tone. Press 5 when you are done.â After the tone, speak towards the microphone of the handset. Press 5YJGPĹżPKUJGF The answering system automatically plays back the newly recorded announcement. Press 5 to stop the playback at anytime; 2 to replay the recorded announcement; or 7 to record again if desired. ⢠Your announcement can be up to 90 seconds in length. ⢠Announcements shorter than two seconds will not be recorded. Delete your announcement 1. 2. 3. 4. 5. Press MENU/SELECT to show the menu when the handset is not in use. Press MENU /SELECT to select >ANS. SYSTEM. Press or to select >ANS SYS SETUP, then press MENU /SELECT. Press or to select >ANNOUNCEMENT, then press MENU /SELECT. The handset announces, âTo play, press 2. To record, press 7.â Press 3 to delete your own recorded announcement. When your announcement is deleted, calls are answered with the preset announcement. 18 Telephone operation Make a call or . You hear a dial tone. 1. Press 2. Dial the number. Predial a call 1. Dial the number. 2. Press or Answer a call Press or any of the dialing keys (0-9, #, *). ⢠The screen shows the elapsed time as you talk (in hours, minutes and seconds). ⢠When predialing (preview numbers before dialing), press MUTE /REMOVE or OFF/CLEAR to backspace and delete; press and hold REDIAL /PAUSE to insert a dialing pause (a p appears). End a call Press OFF/CLEAR or put the handset in the telephone base or charger. Speakerphone During a call, press use. to switch between speakerphone and normal handset Volume During a call, press VOL or VOL to adjust the listening volume. 19 Telephone operation Mute The mute function allows you to hear the other party but the other party cannot hear you. 1. During a call, press MUTE/REMOVE on the handset. The handset screen shows MUTED for a few seconds and MUTE appears until mute function is turned off. 2. Press MUTE/REMOVE again to resume the PHONE 0:00:00 conversation. The handset screen temporarily shows MUTED MICROPHONE ON. MUTE Ringer mute When the telephone is ringing, press OFF/CLEAR or MUTE/REMOVE to temporarily silence the ringer without disconnecting the call. The next call rings normally. RINGER MUTE Call waiting If you subscribe to call waiting service from your telephone company, you will hear an alert tone if there is an incoming call while you are on another call. to put your current call on hold and take the new call. Press at Press any time to switch back and forth between calls. Find handset Use this feature to page all system handsets. 1. Press FIND HANDSET on the telephone base. All idle handsets ring and the screens show ** PAGING **. , any dialing keys (0-9, #, *), or press 2. To end paging, press FIND HANDSET on the telephone base. 20 Telephone operation Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, call log or redial while you are on a call. Chain dialing can be useful if you wish to access other numbers (such as bank account information or access codes) from the directory, call log or redial list. To access a number in the directory while on a call: 1. Press MENU/SELECT twice to select >DIRECTORY. 2. Scroll to the desired entry by pressing or . 3. Press MENU /SELECT to dial the displayed number. To access a number in the call log while on a call: 1. Press MENU/SELECT and then press or to highlight >CALL LOG. 2. Press MENU /SELECT to select. 3. Scroll to the desired entry by pressing or . 4. Press MENU /SELECT to dial the displayed number. To access the last number on the redial list while on a call: Press REDIAL/PAUSE to dial. Press REDIAL/PAUSE again within two seconds to cancel the chain dialing. ⢠You cannot edit a directory entry while on a call. For more details about the directory, see page 26. ⢠You cannot copy a call log entry into the directory while on a call. For more details about call log, see page 32. ⢠If you press REDIAL/PAUSE while on a call, you can only view the most recent call, and you cannot erase the entry. For more details about the redial memory, see page 35. ⢠Press and hold OFF/CLEAR to exit redial, directory or call log when you are on a call. 21 Telephone operation Multiple handset use You can use up to two system handsets at a time on an outside call. If a handset is already on a call and you would like to join the call, press or on another handset to join the call. To end the call, press OFF/CLEAR or place the handset in the telephone base or charger. The call will not be terminated until all handsets hang up. You can buy additional expansion handsets (model LS6204) for this telephone base. You can register up to 12 handsets to the telephone base. The first nine handsets that you register are named HANDSETS 1-9. Use the handset number to intercom and transfer calls. Although the names for handsets 10-12 appear in their displays as 10-12, when you intercom or transfer to one of them, you must use *0 for HANDSET 10, *1 for HANDSET 11, and *2 for HANDSET 12. Intercom Use the intercom feature for conversation between two system handsets. 1. Press INT on your handset when not in use. INTERCOM TO: ⢠If you have a two-handset system, your handset screen shows CALLING OTHER HANDSET. ⢠If you have more than two handsets, your screen shows INTERCOM TO:. Use the dialing keys to CALLING OTHER HANDSET select the other handset. Your handset screen shows CALLING HANDSET X. The other handset rings and its screen shows either OTHER HANDSET IS CALLING or HANDSET X IS OTHER HANDSET CALLING. IS CALLING , INT, or 2. To answer the intercom call, press any dialing keys (0-9, #, *) on the other handset. Both handsets now show INTERCOM. INTERCOM 3. To end an intercom call, press INT, OFF/CLEAR, or place the handset back in the telephone base or charger. ⢠You can cancel the intercom call before it is answered by pressing OFF/CLEAR or INT on your originating handset. ⢠If the other handset does not answer the intercom call within 100 seconds, is in the directory or call log, or is out of range, your originating handset screen shows UNABLE TO CALL TRY AGAIN and returns to idle mode. ⢠Press OFF/CLEAR or MUTE/REMOVE on the other handset to temporarily silence the intercom ringer. ⢠You can use a maximum of four handsets at a time. When two handsets are used on an intercom call, use two other system handsets for an outside call. Answer an incoming call during an intercom call When you receive an incoming outside call during an intercom call, there is an alert tone. ⢠To answer the call, press . The intercom call ends automatically. ⢠To end the intercom call without answering the incoming call, press OFF/CLEAR. 22 Telephone operation Share an outside call You can call another system handset to join an outside call. That call continues even if you hang up. 1. During a call, press INT. The other handset rings. The outside call is put on hold. ⢠If you have a two-handset system, your handset screen shows CALLING OTHER HANDSET. The other handset rings and its screen shows OTHER HANDSET IS CALLING. ⢠If you have more than two handsets, your screen shows TRANSFER TO:. Use the dialing keys to select the other handset. Your screen then shows CALLING HANDSET X. The other handset rings and its screen shows HANDSET X IS CALLING. 2. To answer the call on the other handset, press , INT, or any dialing keys (0-9, #, *). The outside call is still on hold and both handsets now show INTERCOM. You can now have a private conversation between the system handsets. TRANSFER TO: CALLING HANDSET X HANDSET X IS CALLING INTERCOM ⢠If you want to cancel an intercom call and reconnect to the outside call , or INT on your originating before the other handset answers, press handset. ⢠If the other handset does not answer the intercom call within 100 seconds, is in the directory or call log, or is out of range, your originating handset screen shows UNABLE TO CALL TRY AGAIN and reconnects to the outside call automatically. 3. From this intercom call, you have the following options: ⢠You can let the other handset join you on the outside call in a three-way conversation. Press and hold INT on your originating handset. ⢠You can transfer the call. Press OFF/CLEAR, or place your handset back in the telephone base or charger. Your screen shows CALL TRANSFERED. The other handset is automatically connected to the outside call. ⢠You can alternate between the outside call (OUTSIDE CALL appears on the screen) and the intercom call (INTERCOM appears on the screen). Press INT repeatedly on your originating handset. ⢠The other person can leave the intercom call by pressing OFF/CLEAR, or placing the other handset back in the telephone base or charger. The outside call continues with the original system handset. 23 Telephone operation Directory The directory can store up to 50 entries with up to 30 digits for each phone number and 15 characters for each name. ⢠Directory entries are shared by all system handsets. Any additions, deletions or edits made on one handset affect the directory on all handsets. ⢠When there are no records in the directory, the screen shows DIRECTORY EMPTY. ⢠When the directory is full and you try to save an entry, the screen shows LIST FULL. ⢠If you try to save a number already stored in the directory, the screen shows ALREADY SAVED. ⢠If the telephone number in the directory exceeds 15 digits, <* appears in front of the telephone number. Press * to move towards the end of the telephone number or press # to move towards the beginning of the telephone number. ⢠Only one handset can review the directory at a time. If a handset tries to enter the directory while another handset is already in it, NOT AVAILABLE AT THIS TIME appears. DIRECTORY EMPTY LIST FULL ALREADY SAVED ELIZABETH JONES <* 180012345678 ELIZABETH JONES <* 800123456 #> ELIZABETH JONES 123456789012 #> 24 Telephone operation Store a directory entry Use the following steps to store an entry in the directory. >DIRECTORY 1. Press MENU/SELECT when the handset is not in use. CALL LOG to select >DIRECTORY and then press 2. Press or MENU /SELECT. 3. Press or to select >STORE, then press >STORE MENU /SELECT. The screen shows ENTER NUMBER. REVIEW 4. Use the dialing keys to enter the number. ⢠Press MUTE /REMOVE to backspace and erase a digit. ENTER NUMBER ⢠Press and hold MUTE /REMOVE to erase the entire entry. ⢠Press to move the cursor to the left or to the right. ENTER NAME ⢠Press and hold REDIAL /PAUSE to insert a dialing pause (a p appears). - ORCopy a number from the redial list by pressing REDIAL/PAUSE and then , or REDIAL/PAUSE to select a number. Press MENU /SELECT to copy the number. 5. Press MENU /SELECT to move to the name. The screen shows ENTER NAME. 6. Use the dialing keys (see page 28) to enter the name. ⢠Press MUTE /REMOVE to backspace and erase a character. ⢠Press and hold MUTE /REMOVE to erase the entire entry. ⢠Press to move the cursor to the left or to the right. 7. Press MENU /SELECTVQEQPĹżTO 25 Telephone operation Character chart Use the dial pad and the chart below to enter a name (up to 15 characters). Each press of a particular key causes the characters to be displayed in the following order: Number key Characters by number of key presses space 9JGPGPVGTKPICPCOGKPVJGFKTGEVQT[VJGĹżTUVNGVVGTQHGCEJYQTFKU automatically capitalized. 26 Telephone operation Search the directory Entries are sorted alphabetically. To search the directory: 1. Press when the handset is not in use. -ORPress MENU/SELECT when the handset is not in use. to select >DIRECTORY and then press Press or MENU /SELECT twice. 2. Press or to browse. >REVIEW STORE VTECH 800-595-9511 Alphabetical search To start an alphabetical search: 1. Press when the handset is not in use. -ORPress MENU/SELECT when the handset is not in use. Press or to select >DIRECTORY and then press MENU /SELECT twice. 2. Use the dialing keys to enter the letters associated with the name. For example, if you have name entries Jenny, Kristen and Linda in your directory, press 5 ,-. QPEGVQĹżPF,GPP[VYKEGVQĹżPF-TKUVGPQTVJTGGVKOGUVQ ĹżPF.KPFC+HVJGTGKUPQPCOGGPVT[OCVEJKPI[QWTUGCTEJVJGPGZVENQUGUV match in alphabetical order appears. If necessary, use or to browse. Dial a directory entry 1. Press when the handset is not in use. -ORPress MENU/SELECT when the handset is not in use. Press select >DIRECTORY and then press MENU /SELECT twice. 2. Press or , or use the alphabetical search to browse. 3. Press or 27 or to Telephone operation Edit a directory entry Use the following steps to edit an entry in the directory. 1. Press when the handset is not in use. -ORPress MENU/SELECT when the handset is not in use. Press or to select >DIRECTORY and then press MENU /SELECT twice. 2. Press or , or use the alphabetical search to browse (see page 29). 3. Press MENU /SELECT to select an entry. The screen EDIT NUMBER shows EDIT NUMBER. 595-9511_ 4. Use the dialing keys to edit the number. ⢠Press MUTE /REMOVE to backspace and erase a digit. ⢠Press and hold MUTE /REMOVE to erase the entire entry. ⢠Press to move the cursor to the left or to the right. ⢠Press and hold REDIAL /PAUSE to insert a dialing pause (a p appears). 5. Press MENU /SELECT to move to the name. The screen EDIT NAME shows EDIT NAME. VTECH_ 6. Use the dialing keys (see page 28) to edit the name. ⢠Press MUTE /REMOVE to backspace and erase a character. ⢠Press and hold MUTE /REMOVE to erase the entire entry. ⢠Press to move the cursor to the left or to the right. 7. Press MENU /SELECT to save. Delete from the directory 1. Press when the handset is not in use. -ORPress MENU/SELECT when the handset is not in use. Press select >DIRECTORY and then press MENU /SELECT twice. 2. Press or , or use the alphabetical search to browse. 3. Press MUTE /REMOVE to remove the selected entry. 28 or to Telephone operation About caller ID This product supports caller ID services provided by most local telephone service companies. Depending on your service subscription, you may see the callerâs number, or the callerâs name and number that are sent by the VGNGRJQPGEQORCP[CHVGTVJGĹżTUVQTUGEQPFTKPI%CNNGT+&CNNQYU[QWVQUGG the name, number, date and time of calls. Caller ID with call waiting lets you see the name and telephone number of the caller before answering the telephone, even while on another call. It may be necessary to change your telephone service to use this feature. Contact your telephone company if: ⢠You have both caller ID and call waiting, but as separate services ( you may need to combine these services). ⢠You have only caller ID service, or only call waiting service. ⢠You do not subscribe to caller ID or call waiting services. There are fees for caller ID services. In addition, services may not be available in all areas. This product can provide information only if both you and the caller are in areas offering caller ID service and if both telephone companies use compatible equipment. The time and date are sent by the telephone company along with the call information. You can use this product with regular caller ID service, or you can use this productâs other features without subscribing to either caller ID or combined caller ID with call waiting service. 29 Telephone operation Call log If you subscribe to caller ID service, information about each caller appears CHVGTVJGĹżTUVQTUGEQPFTKPI+H[QWCPUYGTCECNNDGHQTGVJGECNNGTKPHQTOCVKQP appears on the screen, it will not be saved in the call log. ⢠The call log stores up to 50 entries. Each entry has up to 24 digits for the phone number and 15 characters for the name. If the phone number has more than 15 digits, only the last 15 digits appear. If the name has more VJCPEJCTCEVGTUQPN[VJGĹżTUVEJCTCEVGTUCTGUJQYPCPFUCXGFKPVJG call log. ⢠You can review, redial, and copy an entry into the directory. ⢠Entries appear in reverse chronological order. ⢠When the call log is full, the oldest entry is deleted to make room for new incoming call information. HANDSET X ⢠XX MISSED CALL(S) shows when there are new call XX MISSED CALLS log entries (including missed and unreviewed calls). ⢠CALL LOG EMPTY shows when there are no records in the call log. CALL LOG EMPTY ⢠Only one handset can review the call log at a time. If a handset tries to enter the call log while another handset is already in it, NOT AVAILABLE AT THIS TIME appears. ⢠The caller ID information might not be available for every incoming call. The callers might intentionally block their names and/or telephone numbers. ⢠For call log entries with numbers between 16 and 24 digits, in order to view the entire number, you must save the entry to the directory (see page 34). ⢠If the phone number has more than 24 digits, it is not saved or shown in the call log. Missed calls indicator When there are unreviewed calls in the call log, the handset shows XX MISSED CALL(S). Each time you review a call log entry marked NEW, the number of missed calls decreases by one. When you have reviewed all the missed calls, the missed calls indicator no longer shows. If you do not want to review the missed calls one by one, press and hold OFF/CLEAR to erase the missed calls indicator. All the entries are then considered old and kept in the call log. 30 HANDSET X XX MISSED CALLS VTECH 800-595-9511 3:45 AM NEW 1/02 Telephone operation Review the call log 1. Press CID when the handset is not in use. 2. Press or to browse through the call log. -OR1. Press MENU/SELECT when the handset is not in use. 2. Press or to select >CALL LOG, then press MENU /SELECT. 3. Press or to select >REVIEW, then press MENU /SELECT. 4. Press or to browse through the call log. VTECH 800-595-9511 3:45 AM 1/02 >CALL LOG RINGER VOLUME ⢠The name (if available), telephone number, date and time of all incoming calls are shown on the screen. ⢠You hear a double beep when the list reaches the beginning or end of the call log. Make a call log entry ready to dial Although the call log entries received have 10 digits (the area code plus the seven-digit number), in some areas, you might need to dial only the seven digits, or 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change the number of digits that you dial from the call log and store to the directory. 800-595-9511 1-800-595-9511 While reviewing the call log, press # repeatedly to show 595-9511 different dialing options for local and long distance 1-595-9511 numbers before dialing or saving the telephone number in the directory. 595-9511 Press 1 repeatedly if you need to add or remove 1 in front 1-595-9511 of the telephone number before dialing or saving it in the directory. 800-595-9511 When the number is shown in the correct format for 1-800-595-9511 or to call the number. dialing, press Dial a call log entry 1. When in the call log, press or 2. Press or to dial the entry. to browse. 31 Telephone operation Save a call log entry to the directory 1. When in the call log, press or to browse. EDIT NUMBER 2. Press MENU /SELECT to select an entry. The screen 595-9511_ displays EDIT NUMBER. 3. Use the dialing keys to edit the number. ⢠Press MUTE /REMOVE to backspace and erase a digit. ⢠Press and hold MUTE /REMOVE to erase the entire entry. ⢠Press to move the cursor to the left or to the right. ⢠Press and hold REDIAL /PAUSE to insert a dialing pause (a p appears). 4. Press MENU /SELECT to move to the name. The screen EDIT NAME displays EDIT NAME. VTECH_ 5. Use the dialing keys (see page 28) to edit the name. ⢠Press MUTE /REMOVE to backspace and erase a character. ⢠Press and hold MUTE /REMOVE to erase the entire entry. ⢠Press to move the cursor to the left or to the right. 6. Press MENU /SELECT to save. ⢠If the entry is already saved in the directory, the handset shows ALREADY SAVED. ⢠If there is no caller ID information, the handset shows UNABLE TO SAVE. Delete from the call log To delete one entry: 1. When in the call log, press or to browse. 2. Press MUTE /REMOVE to delete the selected entry. To delete all entries: 1. Press MENU/SELECT when the handset is not in use. 2. Press or to select >CALL LOG, then press MENU /SELECT. 3. Press or to select >DEL ALL CALLS, then press MENU /SELECT. DELETE ALL 4. The screen shows DELETE ALL CALLS? Press CALLS? MENU /SELECT to confirm. 32 Telephone operation Call log display screen messages Displays When PRIVATE NAME The caller is blocking the name. PRIVATE NUMBER The caller is blocking the telephone number. PRIVATE CALLER The caller is blocking the name and number. UNKNOWN NAME This callerâs name is unavailable. UNKNOWN NUMBER This callerâs number is unavailable. UNKNOWN CALLER No information is available about this caller. LONG DISTANCE It is a long distance call. OR L (before the callerâs number) Redial list 6JGVGNGRJQPGUVQTGUVJGĹżXGOQUVTGEGPVN[FKCNGFPWODGTU ⢠9JGPVJGTGCTGCNTGCF[ĹżXGGPVTKGUVJGQNFGUVGPVT[KUFGNGVGFVQOCMG room for the new entry. ⢠Entries are shown in reverse chronological order. ⢠Press REDIAL/PAUSE to browse the redial list. Dial a redial entry 1. Press REDIAL/PAUSE, then , or REDIAL/PAUSE to browse. You hear a double beep when it reaches the beginning or end of the redial list. or to dial the number. 2. Press Delete from redial 1. Press REDIAL/PAUSE, then , or REDIAL/PAUSE to browse. 2. Press MUTE /REMOVE to delete the selected entry. 33 Answering system Answering system and voicemail Your telephone has both a digital answering system and voicemail indication. Most telephone companies offer voicemail service (fees may apply). Your telephoneâs answering system and voicemail indication are independent features, and each alerts you to new messages differently. For more information on the voicemail indicators, see page 18 . To listen to your voicemail, follow the instructions provided by your voicemail service provider. To listen to messages recorded on your digital answering system, see page 38. If you subscribe to a voicemail service through your telephone service provider, you can use your telephone answering system and voicemail together. If you are on a call, or the answering system is busy and you receive another call, the second caller can leave a voicemail message. Set your answering system to answer calls at least two rings earlier than your voicemail is set to answer. For example, set your voicemail to answer calls after six rings and set your answering system to answer after four rings. Some telephone companies program the delay before answering calls in seconds instead of rings; in this case, allow six seconds per ring when determining the appropriate setting. Message capacity The answering system can record and store up to 99 messages. Each message can be up to four minutes in length. The total storage capacity for the announcement, messages and memos is approximately 14 minutes. The actual recording time depends on individual message characteristics. Messages remain available for replay until you delete them. 34 Answering system Turn the answering system on or off The answering system must be turned on to answer and record messages. When the answering system is turned on, the ANS ON/OFF light on the telephone base will be on and ANS ON will display on the handset. To turn on or off with the telephone base: ⢠Press ANS ON/OFF to turn the answering system on or off. When the answering system is turned on, it announces, âCalls will be answered.â When the answering system is turned off, it announces, âCalls will not be answered.â To turn on or off with a handset: 1. Press MENU/SELECT to show the menu when the handset is not in use. 2. Press MENU /SELECT to select >ANS. SYSTEM. 3. Press or to select >ANS SYS SETUP, then press MENU /SELECT. 4. Press MENU /SELECT to select >ANSWER ON/OFF. 5. Press or to choose ON or OFF, then press MENU /SELECT. Call screening You can listen at the telephone base to a caller leaving a message. If you want to turn off the call screening feature, set the telephone base volume to zero. Remember to raise the volume in order to hear your messages during playback. Call intercept If you want to talk to the person whose message is being recorded, press on the handset. Telephone base ringer volume Press VOL or VOL on the telephone base to adjust the ringer volume when the telephone is not in use. When you set the ringer volume to zero, the base ringer is off and the system announces, âBase ringer is off.â See page 16 to set the handset ringer volume. 35 Answering system New message indication 6JGOGUUCIGYKPFQYQPVJGVGNGRJQPGDCUGĆCUJGUCPF shows on the handset when there are new answering system messages. If the new message alert tone is turned on, the telephone base beeps every 10 seconds when there are unreviewed messages. Message playback If you have new messages, the telephone plays only the new messages QNFGUVĹżTUV +HVJGTGCTGPQPGYOGUUCIGUVJGVGNGRJQPGRNC[UDCEMCNN OGUUCIGU QNFGUVĹżTUV When playback begins, you hear the total number of messages followed by the day and time of the message. After the last message, the telephone announces, âEnd of messages.â To play messages with the telephone base: 1. Press /PLAY/STOP to listen to messages. Options during playback: ⢠Press VOL to adjust the speaker volume. ⢠Press /SKIP to skip to the next message. ⢠Press /REPEAT to repeat the message currently playing. Press /REPEAT twice to listen to the previous message. ⢠Press X/DELETE to delete the current message. The system advances to the next message. ⢠Press /PLAY/STOP to stop. To play messages with a handset: 1. Press MENU/SELECT to show the menu when the handset is not in use. 2. Press MENU /SELECT to select >ANS. SYSTEM. 3. Press MENU /SELECT to select >PLAY MSGS. Options during playback: ⢠Press VOL to adjust the speaker volume. ⢠Press 6 to skip to the next message. ⢠Press 4 to repeat the message currently playing. Press 4 twice to listen to the previous message. ⢠Press 3 to delete the current message. The system advances to the next message. ⢠Press 5 to stop. ⢠9JGPVJGCPUYGTKPIU[UVGOJCUNGUUVJCPĹżXGOKPWVGUQHTGEQTFKPIVKOG left, the remaining time is announced. ⢠When FCPFPWODGTQHOGUUCIGUCTGĆCUJKPIKPVJGOGUUCIGYKPFQYVJG memory is full. Delete some messages to make room for more. ⢠You can only delete old messages, which are messages you have played. 36 Answering system Delete all old messages To delete all old messages with the telephone base: Press X/DELETE when the phone is not in use. The telephone announces, âTo delete all old messages, press DELETE again.â Press X/DELETE again. All previously heard messages are erased and the telephone announces, âAll old messages deleted.â To delete all old messages with a handset: 1. Press MENU/SELECT to show the menu when the handset is not in use. 2. Press MENU /SELECT to select >ANS. SYSTEM. 3. Press or to select >DEL ALL OLD, then press MENU /SELECT. 4. The handset shows DELETE ALL OLD MSGS? Press MENU /SELECT to EQPĹżTO[QWTUGNGEVKQP Record and play memos Memos are your own recorded messages used as reminders for yourself or others using the same answering system. You can record your own memos using a system handset. Playback and delete them in the same way as incoming messages. To record a memo: 1. Press MENU/SELECT to show the menu when the handset is not in use. 2. Press MENU /SELECT to select >ANS. SYSTEM. 3. Press or to select >RECORD MEMO, then press MENU /SELECT. 4. The handset announces, âRecord after the tone. Press 5 when you are done.â After the tone, speak towards the microphone of the handset. 5. Press 5YJGPĹżPKUJGFTGEQTFKPI6JGJCPFUGVCPPQWPEGUâRecorded.â ⢠âMemory is full,â is announced if you record a memo when the memory is full. ⢠Each memo can be up to four minutes in length. ⢠Memos shorter than one second are not recorded. 37 Answering system Message window displays Window display Description No messages. 1-99 Total number of old messages recorded. 0-99 ĆCUJKPI Total number of messages recorded. The telephone base might have lost and regained power. The clock needs to be set. 1-99 & F (alternating) Memory is full with total number of messages recorded. 1-99 ĆCUJKPI Current message number during new message playback. 1-99 Current message number during old message playback. 1-8 Telephone base speaker volume level while adjusting. -- The system is answering a call, or recording a memo or announcement. Telephone is answering a call or being accessed remotely. The answering system is being programmed. 0-6 Telephone base ringer level while adjusting. When the memory is full, the answering system answers incoming calls after 10 rings and announces, âMemory is full. Enter the remote access code.â 38 Answering system Remote access A two-digit security code is required to access the answering system remotely from any touch tone telephone. The preset code is 19; see Remote code on page 19 to change it. 1. Dial your telephone number from any touch tone telephone. 2. When the system plays your announcement, enter the two-digit security code. 3. You can also enter one of the following remote commands. Command Function Play all messages. Play only new messages. Delete the current message (during playback). 33 Delete all messages. Repeat the current message (during playback). Stop. *5 Hear a list of remote commands. Skip to the next message (during playback). *7 Record a new announcement. End the call. Turn the answering system on or off. 4. Hang up or press 8 to end the call. ⢠If you do not press any keys after you enter the remote access code, all new messages play. If there are no new messages, all old messages play. ⢠Once the new messages have played, the telephone announces the help menu options. If you do not press any key within 20 seconds, the remote access call automatically disconnects. ⢠When the answering system is turned off, the telephone answers after 10 rings, and announces, âPlease enter your remote access code.â 39 Appendix Handset display screen messages ALREADY SAVED The telephone number entered is already stored in the directory. CALL LOG EMPTY There are no call log entries. CALLING HANDSET X (for models with three or more handsets) Calling another handset. CALLING OTHER HANDSET (for models with two handsets) CONNECTING... The cordless handset is searching for the telephone base. CHARGING The handset with low battery is recharging. DIRECTORY EMPTY There are no directory entries. ENDED You have just ended a call. HANDSET X IS CALLING (for models with three or more handsets) Another system handset is calling. OTHER HANDSET IS CALLING (for models with two handsets) INCOMING CALL There is an incoming call. INT REQUIRES TWO HANDSETS Two handsets are required for an intercom call. INTERCOM The handset is on an intercom call. INTERCOM ENDED You have just ended an intercom call. LINE IN USE A system handset or another telephone on the same line is in use. LIST FULL The directory is full. LOW BATTERY The battery needs to be recharged. MICROPHONE ON MUTE is turned off and the person on the other end can hear you. MUTED You have turned off the handset microphone. The other party cannot hear you but you can hear the other party. NEW VOICEMAIL There are new voicemail messages from your telephone company. 40 Appendix Handset display screen messages NO LINE There is no telephone line connected. NO SIGNAL, CALL ENDED Communication between handset and telephone base is lost during a call. NOT AVAILABLE One handset is already viewing the call log or directory and another handset attempts to review it. AT THIS TIME OUTSIDE CALL Connected to the external call during call transfer. **PAGING** The cordless handset locator is activated. PHONE The handset is on a call. PLACE IN CHARGER The battery is very low. Place the handset in the telephone base or charger for recharging. RINGER MUTE The ringer is muted temporarily during an incoming call. SAVED Your selection has been saved. SPEAKER The handset speakerphone is in use. UNABLE TO CALL You have attempted to make an intercom call, but the handset you are calling is in the directory, in the call log, out of range or on an outside call. TRY AGAIN UNABLE TO SAVE You are attempting to save a caller ID entry with no name or number. XX MISSED CALLS There are unreviewed calls in your call log. 41 Appendix Handset and telephone base indicators Handset lights On when the handset speakerphone is in use. CHARGE On when the handset is charging in the telephone base or charger. Telephone base lights IN USE Flashes when there is an incoming call or another telephone sharing the same line is in use. On when the handset is in use. VOICEMAIL Flashes when you have new voicemail from your telephone company. ANS ON/OFF On when the answering system is on. Handset icons (Battery indicator) Cycles (low, medium, and full) when the handset battery is charging. Flashes when the battery is low and needs charging. Solid when the battery is fully charged. SPEAKER Speakerphone is in use. Handset ringer off. NEW VOICEMAIL New voicemail received from the telephone company. ANS ON Answering system is turned on. New answering system messages. NEW New call log entries. MUTE Microphone is muted. 1/3 Message number currently playing and total number of messages recorded. 42 Appendix Battery It takes up to 16 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance: Operation Operating time While in handset use (talking*) Up to eight hours While in speakerphone mode (talking*) 7RVQĹżXGJQWTU While not in use (standby**) Up to six days *Operating times vary depending on your actual use and the age of the battery. **Handset is not charging or in use. The battery needs charging when: ⢠⢠⢠⢠A new battery is installed in the handset. The handset beeps. A battery is properly installed and the screen is blank. LOW BATTERY or PLACE IN CHARGER shows on the handset screen. CAUTION: 6QTGFWEGVJGTKUMQHĹżTGQTKPLWT[TGCFCPFHQNNQYVJGUGKPUVTWEVKQPU ⢠Use only the battery(ies) provided or equivalent. To order a replacement, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377. ⢠&QPQVFKURQUGQHVJGDCVVGT[ KGU KPCĹżTG%JGEMYKVJNQECNYCUVGOCPCIGOGPVEQFGUHQT special disposal instructions. ⢠Do not open or mutilate the battery(ies). Released electrolyte is corrosive and might cause burns or injury to the eyes or skin. The electrolyte might be toxic if swallowed. ⢠Exercise care in handling batteries in order not to create a short circuit with conductive materials. ⢠%JCTIGVJGDCVVGT[ KGU RTQXKFGFYKVJQTKFGPVKĹżGFHQTWUGYKVJVJKURTQFWEVQPN[KPCEEQTFCPEG YKVJVJGKPUVTWEVKQPUCPFNKOKVCVKQPUURGEKĹżGFKPVJKUOCPWCN ⢠Observe proper polarity orientation between the battery and metallic contacts. ⢠6QRTGXGPVĹżTGQTUJQEMJC\CTFFQPQVGZRQUGVJKURTQFWEVVQYCVGTQTCP[V[RGQHOQKUVWTG 43 Appendix Expand your telephone system The handsets provided with your telephone system are pre-registered. Each handset is assigned a number that shows on the handset display. Additional handsets registered to the telephone system are assigned in sequential order. For instance, if the telephone system already has HANDSET 1 and HANDSET 2, the new registered handset is assigned HANDSET 3. This telephone system accommodates up to 12 handsets. Add and register a handset (optional) You can add new handsets (LS6204, purchased separately) to your telephone system, but each handset must be registered with the telephone DCUGDGHQTGWUG9JGPĹżTUVRWTEJCUGFGCEJGZRCPUKQPJCPFUGVUJQYU NOT REGISTERED. You may need to charge the handset before registering to the telephone base. For more details on battery charging, see the table on page 4. To register a handset: 1. Place the unregistered handset in the telephone base or charger. If PRESS FIND HS 4 SEC ON BASE does not appear on the handset screen after a few seconds, remove the handset and place it in the telephone base or charger again. 2. On the telephone base, press and hold FIND HANDSET for about four seconds (until the red IN USE light on the telephone base turns on) and then release the button. The handset shows PLEASE WAIT... and it takes up to 60 seconds to complete the registration. The handset shows HANDSET X REGISTERED (X represents the handset number assigned) and you hear a beep when the registration completes. ⢠If the registration fails, the handset shows NOT REGISTERED. To reset the handset, remove the handset from the telephone base and place it back in. Try the registration process again. ⢠You cannot register a handset if any other system handset is in use. 44 Appendix Replace a handset If you want to replace a handset or re-assign the designated handset number of a registered handset, you must de-register all the handsets and then individually register each handset. To make de-registration easier, read all of the instructions on this page before you begin. To de-register all handsets: 1. Press and hold FIND HANDSET on the telephone base for about 10 seconds (until the IN USE light on the telephone base turns on and starts VQĆCUJ VJGPTGNGCUGFIND HANDSET. 2. Press and release FIND HANDSET again. You must press FIND HANDSET while the IN USENKIJVKUUVKNNĆCUJKPI6JGIN USENKIJVĆCUJGUHQT approximately seven seconds. 3. All system handsets show CONNECTING... The de-registration process takes about 10 seconds to complete. All handsets show NOT REGISTERED when the de-registration completes. If de-registration fails, you might need to reset the telephone and try again. To reset: 1. Pick up the registered handset and then press 2. Press OFF/CLEAR and place the handset back in the telephone base. -OR1. Unplug the power from the telephone base, then plug it back in. You cannot de-register a handset if any system handset is in use. 45 Appendix Troubleshooting +H[QWJCXGFKHĹżEWNV[YKVJ[QWTVGNGRJQPGRNGCUGVT[VJGUWIIGUVKQPUDGNQY For Customer Service, visit our website at www.vtechphones.com, or call 1 (800) 595-9511; in Canada, call 1 (800) 267-7377. My telephone does not work at all. ⢠Make sure the battery is installed and charged correctly (page 4). For optimum daily performance, return the handset to the telephone base or charger after use. ⢠Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch. ⢠/CMGUWTGVJGVGNGRJQPGNKPGEQTFKURNWIIGFĹżTON[KPVQVJGVGNGRJQPGDCUGCPFVJG telephone wall jack. ⢠Unplug the electrical power to the telephone base. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to synchronize. ⢠Charge the battery in the handset for up to 16 hours. ⢠If the battery is completely depleted, it can take up to 10 minutes to charge the handset before LOW BATTERY appears on the screen (page 4). ⢠Remove and re-insert the battery. If that still does not work, it might be necessary to purchase a new battery. ⢠Disconnect the telephone base from the telephone wall jack and plug in a working telephone. If the other telephone does not work, the problem is probably in the wiring or the local service. Call the local telephone company. LOW BATTERY shows on screen. ⢠Place the handset in the telephone base or charger for recharging. ⢠Remove and re-install the battery and use it until fully depleted, then recharge the handset in the telephone base or charger for up to 16 hours. ⢠If the above measures do not correct the problem, replace the battery. The battery does not charge in the handset or the handset battery does not accept charge. ⢠Make sure the handset is placed in the telephone base or charger correctly. The CHARGE light on the handset should be on. ⢠Remove and reinstall the battery, then charge for up to 16 hours. ⢠If the handset is in the telephone base or charger but the CHARGE light on the handset is not on, refer to The CHARGE light is off in this section. ⢠If the battery is completely depleted, it can take up to 10 minutes to charge the handset before LOW BATTERY appears on the screen (page 4). ⢠Purchase a new battery. Refer to the Battery section (page 45). 46 Appendix Troubleshooting The CHARGE light is off. ⢠Clean the charging contacts on the handset and telephone base each month with a pencil eraser or a dry non-abrasive fabric. ⢠Make sure the power adapter and telephone line cord are plugged in correctly and securely. ⢠Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one minute for the handset and telephone base to reset. There is no dial tone. ⢠⢠⢠⢠First, try all the above suggestions. Move the handset closer to the telephone base. It might be out of range. The telephone line cord might be malfunctioning. Install a new telephone line cord. Disconnect the telephone base from the telephone wall jack and connect a different telephone. If there is no dial tone on this telephone either, the problem is in your wiring or local service. Contact your local telephone company. The telephone does not ring when there is an incoming call. ⢠Make sure the handset ringer volume is not set to the lowest level (page 16) and the telephone base ringer volume is not set to zero (page 37). ⢠Make sure the telephone line cord and power adapter are plugged in properly (page 3). ⢠The handset might be too far from the telephone base. Move it closer to the telephone base. ⢠There might be too many extension phones on the telephone line to allow all of them to ring simultaneously. Unplug some of them. ⢠If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact the local telephone company (charges might apply). ⢠Other electronic products can cause interference to your cordless telephone. Install your telephone as far away as possible from electronic devices such as: wireless routers, radios, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones. ⢠Test a working telephone at the telephone wall jack. If another telephone has the same problem, the problem is in the telephone wall jack. Contact your local telephone company (charges might apply). ⢠The telephone line cord might be malfunctioning. Install a new telephone line cord. ⢠Re-install the battery and place the handset in the telephone base or charger. ⢠Wait for the handset to synchronize with the telephone base. Allow up to one minute for this to take place. 47 Appendix Troubleshooting I cannot dial out. ⢠First, try all the above suggestions. ⢠Make sure there is a dial tone before dialing. It is normal if the handset takes a second or two to synchronize with the telephone before producing a dial tone. Wait an extra second before dialing. ⢠If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact your local telephone company (charges might apply). ⢠Eliminate any background noise. Mute the cordless handset before dialing, or dial from another room in your home with less background noise. My handset beeps and is not performing normally. ⢠Make sure the power cord is securely plugged into the telephone base. Plug the telephone base into a different working electrical outlet not controlled by a wall switch. ⢠Move the handset closer to the telephone base. It might be out of range. ⢠Reset the telephone base by unplugging the electrical power to the base. Wait for 15 seconds and plug it back in again. Allow up to one minute for the cordless handset and the telephone base to synchronize. ⢠Other electronic products can cause interference to your cordless telephone. Install your telephone as far away from these electronic devices as possible: wireless routers, radios, radio towers, pager towers, cellular telephones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless telephones. There is interference during a telephone conversation. My calls fade out when I am using the cordless handset. ⢠The handset might be out of range. Move it closer to the telephone base. ⢠If you subscribe to high-speed Internet service (digital subscriber line - DSL) through [QWTVGNGRJQPGNKPGU[QWOWUVKPUVCNNC&5.ĹżNVGTDGVYGGPVJGVGNGRJQPGDCUGCPF VJGVGNGRJQPGYCNNLCEM6JGĹżNVGTRTGXGPVUPQKUGCPFECNNGT+&RTQDNGOUECWUGFD[ DSL interference. Please contact your DSL service provider for more information CDQWV&5.ĹżNVGTU ⢠Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference. Try moving the appliance or telephone base to another outlet. ⢠Other electronic products can cause interference to your cordless telephone. Install your telephone as far away as possible from the following electronic devices: wireless routers, radios, radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones. ⢠If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge protector) into a different location. If this doesnât solve the problem, re-locate your telephone or modem farther apart from each other, or use a different surge protector. 48 Appendix Troubleshooting ⢠The location of your telephone base can impact the performance of your cordless phone. For better reception, install the telephone base in a centralized location within [QWTJQOGQTQHĹżEGCYC[HTQOYCNNUQTQVJGTQDUVTWEVKQPU+POCP[GPXKTQPOGPVU elevating the telephone base improves overall performance. ⢠Disconnect the telephone base from the telephone wall jack and plug in a corded telephone. If calls are still not clear, the problem is probably in the wiring or local service. Contact your local service company (charges might apply). ⢠If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact the local telephone company (charges might apply). I hear other calls when using the telephone. ⢠Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If you still hear other calls, the problem is probably in the wiring or local service. Call your local telephone company. I hear noise on the cordless handset and the keys do not work. ⢠Make sure the telephone line cord is plugged in securely. My caller ID features are not working properly. ⢠Caller ID is a subscription service. You must subscribe to this service from your local telephone company for this feature to work on your telephone. ⢠The caller might not be calling from an area which supports caller ID. ⢠Both you and the callerâs telephone companies must use equipment compatible with the caller ID service. ⢠6JGECNNGT+&KPHQTOCVKQPUJQYUCHVGTVJGĹżTUVQTUGEQPFTKPI ⢠If you subscribe to high-speed Internet service (digital subscriber line - DSL) through [QWTVGNGRJQPGNKPGU[QWOWUVKPUVCNNC&5.ĹżNVGTDGVYGGPVJGVGNGRJQPGDCUGCPF VJGVGNGRJQPGYCNNLCEM6JGĹżNVGTRTGXGPVUPQKUGCPFECNNGT+&RTQDNGOUECWUGFD[ DSL interference. Contact your DSL service provider for more information about &5.ĹżNVGTU The telephone does not receive caller ID or the telephone does not show caller ID during call waiting. ⢠Make sure you subscribe to caller ID with call waiting features provided by the local telephone company. ⢠The caller might not be calling from an area which supports caller ID. ⢠Both you and the callerâs telephone companies must use equipment compatible with caller ID service. ⢠If you subscribe to high-speed Internet service (digital subscriber line - DSL) through [QWTVGNGRJQPGNKPGU[QWOWUVKPUVCNNC&5.ĹżNVGTDGVYGGPVJGVGNGRJQPGDCUGCPF VJGVGNGRJQPGYCNNLCEM6JGĹżNVGTRTGXGPVUPQKUGCPFECNNGT+&RTQDNGOUECWUGFD[ DSL interference. Contact your DSL service provider for more information about &5.ĹżNVGTU 49 Appendix Troubleshooting Caller ID entries do not match the numbers I need to dial. ⢠Caller ID service delivers 10 digits (the area code plus the seven-digits number). If you need to dial something other 10 digits, see page 33 for instructions on changing the number. ⢠If you dial seven digits for local calls you might want to use the Home area code feature (page 18). CONNECTING... shows in the handset screen. ⢠The handset might be out of range. Move it closer to the telephone base. ⢠Make sure the power cord is securely plugged into the telephone base. Use a working electrical outlet not controlled by a wall switch. ⢠Reset your telephone by unplugging the power adapter from the telephone base. Disconnect the battery from the cordless handset. Wait for 15 seconds, then plug in the power adapter and re-install the battery. Place the handset in the telephone base and allow up to one minute for the handset and telephone base to synchronize. ⢠Other electronic products might prevent your handset and telephone base from communicating with each other. Install your telephone base as far away from these electronic devices as possible: wireless routers, radios, cellular telephones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless telephones. The answering system does not answer after the number of rings that I programmed it. ⢠Make sure the answering system is on. When the answering system is on, the ANS ON/OFF light on the telephone base should be lit and ANS ON should show on the handset. ⢠If toll saver is selected, the number of rings changes to two when there are new messages waiting (page 19). ⢠If the memory is full or if the answering system is off, the answering system answers after 10 rings. ⢠In some cases, the answering system is affected by the ringing system used by the local telephone company. The outgoing announcement is not clear. ⢠When recording the announcement, make sure you speak in a normal tone of voice towards the microphone of the handset. ⢠Make sure there is no background noise when recording. 50 Appendix 6JGOGUUCIGUQPVJGCPUYGTKPIU[UVGOCTGXGT[FKHĹżEWNVVQJGCT ⢠Press VOL on the telephone base or handset to increase the speaker volume. The answering system does not record messages. ⢠Make sure the answering system is on. ⢠When the answering machine memory is full, it does not record new messages until some old messages are deleted. The messages on the answering system are incomplete. ⢠If a caller leaves a very long message, part of it might be lost when the answering system disconnects the call after four minutes. ⢠If the memory on the answering system becomes full during a message, the answering system stops recording and disconnects the call. ⢠If the callerâs voice is very soft, the answering system might stop recording and disconnect the call. The answering system does not respond to remote commands. ⢠Make sure your remote code is correct (page 19). ⢠Make sure you are calling from a touch-tone telephone. When dialing a number, there should be tones. If there are clicks, then it is not a touch-tone telephone and cannot activate the answering system. ⢠The answering system might not detect the remote access code when your announcement is playing. Wait until the announcement is over before entering the code. ⢠There might be interference on the telephone line you are using. Press the dial pad MG[UĹżTON[YJGPFKCNKPI Common cure for electronic equipment. ⢠If the telephone is not responding normally, put the cordless handset in the telephone base. If it does not respond, try the following (in the order listed): ⢠Disconnect the power to the telephone base. ⢠Disconnect the battery on the cordless handset. ⢠Wait a few minutes before connecting power to the telephone base. ⢠Re-install the battery and place the cordless handset in the telephone base or charger. ⢠Wait for the cordless handset to synchronize with the telephone base. Allow up to one minute for this to take place. 51 Appendix Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to TGFWEGVJGTKUMQHĹżTGGNGEVTKEUJQEMCPFKPLWT[KPENWFKPIVJGHQNNQYKPI 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a dry non-abrasive cloth for cleaning. 4. Do not use this product near water. 5. Do not place this product on an unstable table, shelf, stand or other unstable surfaces. 6. Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper ventilation is not provided. 7. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home, consult your dealer or local power company. 8. Do not allow anything to rest on the power cord. Do not install this product where the cord may be walked on. 9. Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product. 10. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the telephone base or handset other VJCPURGEKĹżGFCEEGUUFQQTUOC[GZRQUG[QWVQFCPIGTQWUXQNVCIGUQTQVJGTTKUMU+PEQTTGEV reassembling can cause electric shock when the product is subsequently used. 11. Do not overload wall outlets and extension cords. 12. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions: A. When the power supply cord or plug is damaged or frayed. B. If liquid has been spilled onto the product. C. If the product has been exposed to rain or water. D. If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operation instructions. Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation. E. If the product has been dropped and the telephone base and/or handset has been damaged. F. If the product exhibits a distinct change in performance. 13. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning. 14. Do not use the telephone to report a gas leak in the vicinity of the leak. 15. Only put the handset of your telephone next to your ear when it is in normal talk mode. 16. 6JGRQYGTCFCRVGTUCTGKPVGPFGFVQDGEQTTGEVN[QTKGPVGFKPCXGTVKECNQTĆQQTOQWPVRQUKVKQP The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an underthe-table/cabinet outlet. SAVE THESE INSTRUCTIONS 52 Appendix Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the NC[QWVQH[QWTJQOGQTQHĹżEG When the handset is out of range, the handset displays CONNECTING... If there is a call while the handset is out of range, it might not ring, or if it does ring, the call might not . Move closer to the telephone base, then press to answer the connect well when you press call. If the handset moves out of range during a telephone conversation, there might be interference. To improve reception, move closer to the telephone base. Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower. Electrical storms Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electrical appliances during storms. Cleaning your telephone Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a dry non-abrasive cloth. Do not use dampened cloth or cleaning solvents of any kind. Remember that electrical appliances can cause serious injury if used when you are wet or standing in the water. If the telephone base should fall into the water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORD FROM THE WALL. Then remove the telephone by the unplugged cords. 53 Appendix About cordless telephones ⢠Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones. ⢠Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the cordless handset if the telephone base is unplugged or switched off, or if the electrical power is interrupted. ⢠Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR often reduces or eliminates the interference. ⢠Rechargeable batteries: Exercise care in handling batteries in order not to create a short circuit with conducting material such as rings, bracelets, and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger. ⢠Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture the battery. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury. The RBRC ÂŽ seal The RBRC ÂŽ seal on the nickel-metal hydride battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada. The RBRC ÂŽ program provides a convenient alternative to placing used nickel-metal hydride batteries into the trash or municipal waste, which may be illegal in your area. VTechâs participation in RBRC ÂŽ makes it easy for you to drop off the spent battery at local retailers participating in the RBRC ÂŽ program or at authorized VTech product service centers. Please call 1-800-8-BATTERYTM for information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTechâs involvement in this program is part of its commitment to protecting our environment and conserving natural resources. RBRC ÂŽ is a registered trademark of Rechargeable Battery Recycling Corporation. 54 Appendix Warranty What does this limited warranty cover? The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (âConsumerâ or âyouâ) that the Product and all accessories provided in the sales package (âProductâ) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions. This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada. What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period (âMaterially Defective Productâ)? During the limited warranty period, VTechâs authorized service representative will repair or replace at VTechâs option, without charge, a Materially Defective Product. If we repair the Product, we may use new or refurbished replacement parts. If we choose to replace the Product, we may replace it with a new or refurbished Product of the same or similar design. We will retain defective parts, modules, or equipment. Repair or replacement of the Product, at VTechâs option, is your exclusive remedy. VTech will return the repaired or replacement Products to you in working condition. You should expect the repair or replacement to take approximately 30 days. How long is the limited warranty period? The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited warranty also applies to repaired or replacement Product for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty; whichever is longer. What is not covered by this limited warranty? This limited warranty does not cover: 1. Product that has been subjected to misuse, accident, shipping or other physical damage, KORTQRGTKPUVCNNCVKQPCDPQTOCNQRGTCVKQPQTJCPFNKPIPGINGEVKPWPFCVKQPĹżTGYCVGTQTQVJGT liquid intrusion; or 2TQFWEVVJCVJCUDGGPFCOCIGFFWGVQTGRCKTCNVGTCVKQPQTOQFKĹżECVKQPD[CP[QPGQVJGTVJCP an authorized service representative of VTech; or 3. Product to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna systems; or 4. Product to the extent that the problem is caused by use with non-VTech accessories; or 5. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or 6. Product purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes); or 7. Product returned without a valid proof of purchase (see item 2 below); or 8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit. 55 Appendix Warranty How do you get warranty service? To obtain warranty service in the United States of America, please call 1 (800) 595-9511. In Canada, please call 1 (800) 267-7377. NOTE: Before calling for service, please review the userâs manual - a check of the Productâs controls and features may save you a service call. Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product(s) to the service location. VTech will return repaired or replaced Product under this limited warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty. What must you return with the Product to get warranty service? 1. Return the entire original package and contents including the Product to the VTech service NQECVKQPCNQPIYKVJCFGUETKRVKQPQHVJGOCNHWPEVKQPQTFKHĹżEWNV[CPF 2. Include a âvalid proof of purchaseâ (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and 3. Provide your name, complete and correct mailing address, and telephone number. Other Limitations This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this Product. The warranty exclusively describes all of VTechâs responsibilities regarding the 2TQFWEV6JGTGCTGPQQVJGTGZRTGUUYCTTCPVKGU0QQPGKUCWVJQTK\GFVQOCMGOQFKĹżECVKQPUVQVJKU NKOKVGFYCTTCPV[CPF[QWUJQWNFPQVTGN[QPCP[UWEJOQFKĹżECVKQP 5VCVG2TQXKPEKCN.CY4KIJVU6JKUYCTTCPV[IKXGU[QWURGEKĹżENGICNTKIJVUCPF[QWOC[CNUQJCXG other rights, which vary from state to state or province to province. .KOKVCVKQPU+ORNKGFYCTTCPVKGUKPENWFKPIVJQUGQHĹżVPGUUHQTCRCTVKEWNCTRWTRQUGCPF OGTEJCPVCDKNKV[ CPWPYTKVVGPYCTTCPV[VJCVVJG2TQFWEVKUĹżVHQTQTFKPCT[WUG CTGNKOKVGFVQQPG year from the date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not NKOKVGFVQNQUVRTQĹżVUQTTGXGPWGKPCDKNKV[VQWUGVJG2TQFWEVQTQVJGTCUUQEKCVGFGSWKROGPVVJG cost of substitute equipment, and claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Please retain your original sales receipt as proof of purchase. 56 Appendix FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: ⢠Reorient or relocate the receiving antenna. ⢠Increase the separation between the equipment and receiver. ⢠Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. ⢠Consult the dealer or an experienced radio/TV technician for help. %JCPIGU QT OQFKĹżECVKQPU VQ VJKU GSWKROGPV PQV GZRTGUUN[ CRRTQXGF D[ VJG RCTV[ TGURQPUKDNG HQT compliance could void the userâs authority to operate the equipment. This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this telephone. To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the userâs body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more. This Class B digital apparatus complies with Canadian ICES-003. FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this GSWKROGPVEQPVCKPUCOQPIQVJGTVJKPIUCRTQFWEVKFGPVKĹżGTKPVJGHQTOCV75###'36::::6JKU KFGPVKĹżGTOWUVDGRTQXKFGFVQ[QWTNQECNVGNGRJQPGEQORCP[WRQPTGSWGUV The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the userâs manual. The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded CUVJGVJCPFVJEJCTCEVGTUHQNNQYKPIVJG75KPVJGRTQFWEVKFGPVKĹżGT GIKHKUVJG4'0KU +POQUVDWVPQVCNNCTGCUVJGUWOQHCNN4'0UUJQWNFDGĹżXG QTNGUU(QTOQTGKPHQTOCVKQP please contact your local telephone company. This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone EQORCP[QTCSWCNKĹżGFKPUVCNNGT If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty. 57 Appendix FCC, ACTA and IC regulations If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company is required to notify you before KPVGTTWRVKPIUGTXKEG+HCFXCPEGPQVKEGKUPQVRTCEVKECN[QWYKNNDGPQVKĹżGFCUUQQPCURQUUKDNG;QW will be given the opportunity to correct the problem and the telephone company is required to inform [QWQH[QWTTKIJVVQĹżNGCEQORNCKPVYKVJVJG(%%;QWTVGNGRJQPGEQORCP[OC[OCMGEJCPIGUKPKVU facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone company is required to notify you if such changes are planned. If this product is equipped with a corded or cordless handset, it is hearing aid compatible. If this product has memory dialing locations, you may choose to store emergency telephone numbers GIRQNKEGĹżTGOGFKECN KPVJGUGNQECVKQPU+H[QWFQUVQTGQTVGUVGOGTIGPE[PWODGTURNGCUG 4GOCKPQPVJGNKPGCPFDTKGĆ[GZRNCKPVJGTGCUQPHQTVJGECNNDGHQTGJCPIKPIWR Perform such activities in off-peak hours, such as early morning or late evening. Industry Canada Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference, including interference that may cause undesired operation. 6JG VGTO ĹĹ+%ĹĹ DGHQTG VJG EGTVKĹżECVKQPTGIKUVTCVKQP PWODGT QPN[ UKIPKĹżGU VJCV VJG +PFWUVT[ %CPCFC VGEJPKECNURGEKĹżECVKQPUYGTGOGV The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of VJG4'0UQHCNNVJGFGXKEGUFQGUPQVGZEGGFĹżXG 6JKURTQFWEVOGGVUVJGCRRNKECDNG+PFWUVT[%CPCFCVGEJPKECNURGEKĹżECVKQPU 58 Appendix 6GEJPKECNURGEKĹżECVKQPU Frequency control Crystal controlled PLL synthesizer Transmit frequency Handset: 1921.536-1928.448 MHz Telephone base: 1921.536-1928.448 MHz Channels Nominal effective range Maximum power allowed by FCC and IC. Actual operating range might vary according to environmental conditions at the time of use. Size Handset: 6.34 X 1.81 X 0.63 in (161.00 X 46.00 X 16.00 mm) Telephone base: 6.69 X 3.98 X 3.27 in (170.00 X 101.00 X 83.00 mm) Weight Handset: 3.68oz (104.20g) (including battery) Telephone base: 9.13oz (258.80g) Power requirements Handset: 2.4V 750mAh Ni-MH battery Telephone base: 6V DC @ 400mA Memory Handset directory: 100 memory locations; up to 30 digits and 15 characters Handset call log: 100 memory locations; up to 24 digits and 15 characters 59 Index Add a handset 36 Alphabetical search 19 Announcement 10 Answer a call 11 Answer an incoming call during an intercom call 14 Answering system 26 Answering system set up 9 Edit a directory entry 20 End a call 11 Expand your telephone system 36 Find handset 12 Handset display screen messages 32 Handset icons 34 Handset layout 4 Handset lights 34 Home area code 8 Battery 3, 35 Caller ID 21 Call intercept 27 Call log 22 Call log display screen messages 25 Call screening 27 Call waiting 12 Chain dialing 13 Character chart 18 Charger installation 2 Charging 3 Clear voicemail 8 Important safety instructions 44 Intercom 14 Key tone 6 Language 7 Lights 34 Date and time 7 Delete announcement 10 Delete answering system messages 29 Delete from redial 25 Delete from the call log 24 Delete from the directory 20 Dial a call log entry 23 Dial a directory entry 19 Dial a redial entry 25 Dialing pause 17, 20, 24 Directory 16 &5.ĹżNVGT2 Maintenance 45 Make a call 11 Make a call log entry ready to dial 23 Message alert tone 9 Message capacity 26 Message playback 28 Message window displays 30 Missed calls indicator 22 Multiple handset use 14 Mute 12 60 Index New message indication 28 Number of rings 9 Save a call log entry to the directory 24 Search the directory 19 Share an outside call 15 Speakerphone 11 Store a directory entry 17 Store from redial 17 Operating range 45 Parts checklist 1 Play announcement 10 Predial a call 11 6GEJPKECNURGEKĹżECVKQPU51 Telephone base installation 2 Telephone base layout 5 Telephone base lights 34 Telephone base ringer volume 27 Transfer a call 15 Troubleshooting 38 Turn the answering system on or off 27 Record and play memos 29 Record announcement 10 Redial list 25 Register a handset 36 Remote access 31 Remote code 9 Replace a handset 37 Review the call log 23 Ringer mute 12 Ringer tone 6 Ringer volume 6 Voicemail 8 Volume 6, 11, 27 Warranty 47 61 VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon 97008 Distributed in Canada by VTech Technologies Canada, Ltd., Richmond, B.C. V6W 1L5 Copyright Š 2009 for VTECH TELECOMMUNICATIONS LTD. Printed in China. 91-002418-010-100
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