VTech Telecommunications 80-7009-01 DECT 6.0 Cordless Telephone User Manual

VTech Telecommunications Ltd DECT 6.0 Cordless Telephone

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User Manual

User’s manualwww.vtechphones.comModels: DS6151/DS6151 A BC

iTable of contentsGetting started .........................1Parts checklist ............................1Telephone base installation .......2Battery installation......................4Battery charging .........................4Belt clip and optional headset ....6Handset layout ...........................7Telephone base layout ...............9Handset settings ......................11Settings ......................................11LCD language ............................11Clear voicemail indicator ............12Key tone .....................................13Set date/time ..............................13Home area code .........................14Dial mode ...................................14Ringers .......................................15Ringer volume ............................15Ringer tone .................................15Telephone base settings .........16Settings .......................................16LCD language .............................16Clear voicemail indicator ............17Key tone .....................................18Set date/time ..............................18Home area code .........................19Dial mode ...................................19Ringers .......................................20Ringer volume ............................20Ringer tone .................................20Answering system settings ....21Answering system set up ............21Answer ON/OFF .........................21Call screening .............................22Announcement ...........................23Play your announcement ...........23Record your own announcement .......................24Delete your announcement ........26Number of rings ..........................27Remote access code .................28Message alert tone ....................29Telephone operation ................30Make, answer or end a call .......30Call waiting .................................31Handset speakerphone ..............31Volume .......................................31Silence the ringer .......................31Mute ...........................................32Hold ............................................32Temporary tone dialing ..............33Handset locator ..........................33Chain dialing ..............................34Redial list ....................................35Review the redial list ..................35Dial a redial entry .......................35Save a redial entry to the directory ............................36Delete a redial entry ...................36Multiple handset use ..................37Intercom .....................................37Answer an incoming call during an intercom call ...........39Transfer a call .............................40Share an outside call..................42Conference line 1 and line 2 calls .........................................42Answer an incoming call during a conference call .........44Directory .....................................45Create a new directory entry ......45Character chart ..........................47Review the directory ..................48Alphabetical search ....................48Dial a directory entry ..................48Edit a directory entry ..................49Delete a directory entry ..............50Store a speed dial entry .............51Review the speed dial directory ..................................52

iiTable of contentsDial a speed dial entry ...............52Edit a speed dial entry ...............53Reassign a speed dial entry ......54Delete a speed dial entry ...........54About caller ID ............................55Caller ID history ..........................56Missed calls indicator .................56Memory match ...........................57Review the call log .....................57Make a call log entry ready to dial ......................................58Dial a call log entry .....................58Save a call log entry to the directory ..................................59Delete from the call log ..............60Call log display screen messages................................60Answering system operation ..61Answering system and voicemail .................................61Message capacity ......................61New message indication ............62Call intercept ..............................62Message playback .....................63Delete all messages ...................64Record and play memos ............65Remote access ..........................66Appendix ...................................67Screen display messages ..........67Handset and telephone base indicators ................................69Handset screen icons ................70Telephone base screen icons ....71Expand your telephone system ...72Add and register a handset (optional) .................................72Replace a handset .....................73Troubleshooting ..........................74Important safety instructions ......81Operating range .........................83Main tenanc e ............................... 83The RBRC® seal .........................84FCC, ACTA and IC regulations ...85California Energy Commission battery charging testing instructions..............................87For C-UL compliance only .........88Limited warranty .........................91Technical speciﬁcations .............93Index ..........................................94

1Telephone line cords (2)Parts checklistYour telephone contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary.Quick start guideTelephone baseTelephone base power adapter User’s manualTo purchase a replacement battery or power adapter, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377.Getting startedHandsetBatteryBattery compartment cover Belt clip

2Getting startedTelephone base installationIf you have a 2-line wall jack, install the telephone base as shown in Figure One: Installation with 2-line jack on below.If you have separate wall jacks for each line, install the telephone base as shown in Figure Two: Installation with separate line jacks on page 3.Make sure that the electrical outlet is not controlled by a wall switch.If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a DSL ﬁlter between each telephone line cord and telephone wall jack. The ﬁlter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL ﬁlters.Figure One: Installation with 2-line jackL1+L2 telephone wall jackTelephone base power adapter If you have DSL high-speed Internet service, a DSL ﬁlter (not included) is required.Telephone baseConnect the black telephone line cord to jack labeled LINE 1/L1+L2.Electrical outlet not controlled by a wall switch

3Getting startedTelephone base installation (continued)Use only the power adapter supplied with this product. To order a replacement, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377.The power adapter is intended to be correctly oriented in a vertical or ﬂoor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.••Figure Two: Installation with separate line jacksTelephone base power adapterElectrical outlet not controlled by a wall switch If you have DSL high-speed Internet service, a DSL ﬁlter (not included) is required.Telephone baseConnect the clear telephone line cord to jack labeled LINE 1/L1+L2.Connect the black telephone line cord to jack labeled LINE 2.L1 telephone wall jack L2 telephone wall jack

4Getting startedBattery installationInstall the battery as shown below.Battery indicators Battery status ActionThe screen is blank. Battery has no charge and the handset cannot be used. Charge without interruption (at least 30 minutes).The screen shows Place handset in charger and ﬂashes.Battery has very little charge and the handset cannot be used.Charge without interruption (at least 30 minutes).The screen shows Low battery and ﬂashes. Battery has enough charge to be used for a short time.Charge without interruption (at least 30 minutes).The screen shows HANDSET.Battery is charged. To keep the battery charged, place it in the telephone base when not in use.1 23Plug the battery connector securely into the socket inside the battery compartment, matching the color-coded label.Place the battery with the label THIS SIDE UP and the wires inside the battery compartment.Slide the battery compartment cover towards the center of the handset until it clicks into place.Charge the handset by placing it in the telephone base.4CHARGE light remains on when charging.#BUUFSZDIBSHJOHOnce you have installed the battery, the screen indicates the battery status (see the table below). For best performance, keep the handset in the telephone base or charger when not in use.The battery is fully charged after 16 hours of continuous charging.If the handset will not be used for a long time, disconnect and remove the battery to prevent any possible leakage. •••

5Getting started#BUUFSZDIBSHJOH8IFOUIFCBUUFSZJTGVMMZDIBSHFEZPVDBOFYQFDUUIFGPMMPXJOHQFSGPSNBODFOperation Operating timeWhile in handset use (talking*) Up to 10 hoursWhile in speakerphone mode (talking*) Up to 7 hoursWhile not in use (standby**) Up to 10 days*Operating times vary depending on your actual use and the age of the battery.**Handset is not charging or in use.

6Getting startedBelt clip and optional headsetBelt clipLift the plastic cover.Plug a 2.5mm headset into the jack on the side of the handset.HeadsetFor handsfree telephone conversation, you can use any industry standard 2.5mm headset (purchased separately). For best results, use a VTech 2.5mm headset.To attach the belt clip:Snap the belt clip into the slots on both sides of the handset.To remove the belt clip:Gently lift either of the belt clip tabs outwards to remove the belt clip from the handset.

7Getting startedSoftkeys (2)Press to select a menu item displayed above the key. /VOL (directory/volume)Press to enter the directory when the telephone is not in use (page 48).While in a menu, press to scroll up.During a call or message playback, press to increase the listening volume (page 31 or 63). (speakerphone)Press to make or join a call using the ﬁrst available line, starting with line 1 (page 30).Press to answer a call.During a call, press to switch between speakerphone and handset use (page 31).CID /VOL (caller ID/volume)Press to review the call log when the telephone is not in use (page 57).While in a menu, press to scroll down.During a call or message playback, press to decrease the listening volume (page 31 or 63).1While reviewing a call log entry, press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the directory (page 58).REDIAL/PAUSEPress to review the redial list (page 35).While dialing or entering numbers into the directory, press and hold to insert a dialing pause (pages 30 and 45).50/&Press to switch to tone dialing temporarily when using the pulse service (page 33). (line 1/ﬂash)Press to make or answer a call on line 1. During a call, press to receive an incoming call on line 1 when you receive a call waiting alert (page 31).Handset layout

8Getting startedCHARGE lightOn when the handset is charging in the telephone base (page 4). (line 2/ﬂash)Press to make or answer a call on line 2.During a call, press to receive an incoming call on line 2 when you receive a call waiting alert (page 31).OFFDuring a call, press to hang up (page 30).Press and hold while the telephone is not in use to erase the missed calls indicator (page 56).Press to delete a digit or character while entering a number or name.While in a menu, press to return to the previous menu or press and hold to return to the idle mode.#Press repeatedly to show other dialing options when reviewing a call log entry (page 58).INT (intercom)Press to initiate an intercom conversation (page 37) or transfer a call (page 40).HOLDPress to put a call on hold (page 32).Handset layout (continued)Headset jackPlug in a wired headset for handsfree telephone conversation (page 6).

9Getting startedTelephone base layoutSoftkeys (2)Press to select a menu item displayed above the key.CANCELWhile in a menu, press to exit to the previous menu or press and hold to return to the idle mode. While the telephone base is ringing, press to silence the ringer temporarily (page 31).Press and hold to erase the missed calls indicator while the telephone is not in use (page 56).During programming, press to backspace to delete a digit or character./CID (volume/caller ID)Press to review the call log when the telephone is not in use (page 57).During a call, press to access the call log (page 34).While in a menu, press to scroll down./DIR (volume/directory)Press to enter the directory when the telephone is not in use (page 48).During a call, press to access the directory (page 34).While in a menu, press to scroll up.

10Getting startedX/DELETEPress to delete messages (pages 63 and 64)./SKIPPress to skip to the next message (page 63)./REPEATPress to repeat a message or press twice to play the previous message (page 63).•/RECPress to record a memo (page 65) or an outgoing announcement (page 24)./MAILBOX LINE 1 /MAILBOX LINE 2Press to start or stop message playback of the mailbox of line 1 or line 2 (page 63)./ON/OFF LINE 1 /ON/OFF LINE 2Press to turn the answering machine of the corresponding line on or off (page 21).LINE 1, LINE 2Press to make or answer a call on the corresponding line (page 30).HOLDPress to put a call on hold (page 32)./VOL/During a call, press to adjust the speakerphone volume (page 31). Press to adjust the volume during message playback (page 63).While the telephone base is ringing, press the increase or decrease the ringer volume.FLASHDuring a call, press to receive an incoming call if you subscribe to call waiting (page 31).TONE Press to switch to tone dialing temporarily when using the pulse service (page 33).Telephone base layout (continued)#Press repeatedly to show other dialing options when reviewing a call log entry (page 58).

11Handset settingsLCD languageYou can select English, Français or Español to be used in all screen displays.To select a language:Press the MENU softkey when the handset is not in use.Press or to select SETTINGS, then press the SELECT softkey.Press the SELECT softkey to select LCD language.Press or to choose from English, Français or Español. Press the SET softkey to save, or press the BACK softkey to exit to the previous menu.1.2.3.4.SettingsIn the settings menu, you can change and edit the handset settings of LCD language, voicemail indicator, key tone, date and time, home area code and dial mode.Press the MENU softkey to show the menu when the handset is not in use.Press or to select SETTINGS.Press the SELECT softkey to select the desired item.1.2.3.Press OFF or the BACK softkey to return to the previous menu.Press and hold OFF to exit without making changes and return to the idle mode. MENUHANDSET12:45am 12/31BACK SELECTSETTINGSLCD languageClear voicemailKey toneBACK SETLCD LANGUAGEEnglish Francais Espanol,~BACK SELECT SETTINGSHandset settings

12Handset settingsClear voicemail indicatorIf you subscribe to voicemail service offered by your telephone service provider, the icon and a line number appear on both the handset and telephone base when you have new voicemail messages. Contact your telephone service provider for more information and assistance about using your voicemail service. After you have listened to all new voicemail messages, the indicators on both the handset and telephone base turn off automatically.Use the clear voicemail indicator feature when the telephone indicates that there is new voicemail but there are none (for example, when you have accessed your voicemail while away from home). The clear voicemail feature only turns off the indicators; it does not delete your voicemail messages. As long as you have new voicemail messages, your telephone service provider continues to send the signal that turns on the indicators.To manually turn off these indicators:Press the MENU softkey when the handset is not in use.Press or to select SETTINGS, then press the SELECT softkey.Press or to select Clear voicemail, then press the SELECT softkey.Press or to choose from Line 1, Line 2, or Lines 1&2, then press the SELECT softkey. The screen shows Turn off indicator?Press the YES softkey to conﬁrm, or press the NO softkey to exit to the previous menu.1.2.3.4.5.Your telephone service provider may alert you of new messages with a stutter (broken) dial tone. Contact your telephone service provider for details.Voicemail is different from answering system messages recorded in your answering system. For more information about the difference, see page 61.••BACK SELECTSETTINGSLCD languageClear voicemailKey toneYES NOTurn offindicator?BACK SELECT SETTINGSCLEAR VOICEMAIL Line 1Line 2Lines 1&2BACK SELECTHandset settings

13Handset settingsKey toneYou can turn the key tone feature on or off.To change the settings:Press the MENU softkey when the handset is not in use.Press or to select SETTINGS, then press the SELECT softkey.Press or to select Key tone, then press the SELECT softkey.Press or to choose On or Off. Press the SET softkey to save, or press the BACK softkey to exit to the previous menu.1.2.3.4.Set date/time The answering system announces the day and time of each message prior to playing it. If you subscribe to caller ID service from your telephone service provider, the day, month and time are set automatically with each incoming call. However, the year must be correct so that the day of the week can be calculated from the caller ID information. Before using the answering system, set the date and time as follows.To adjust the date and time:Press the MENU softkey when the handset is not in use.Press or to select SETTINGS, then press the SELECT softkey. Press or to select Set date/time, then press the SELECT softkey.Press the dialing keys (0-9) to enter a two-digit number or press or until the screen displays the correct value. Press the SET softkey to advance.Repeat step 4 until the date and time are set.1.2.3.4.5.If the date and time are not set, the system announces, “Time and day not set,” before each message plays.SETTINGSClear voicemail Key toneSet date/timeBACK SELECTBACK SETKEY TONEOn OffSETTINGSKey tone Set date/timeHome area codeBACK SELECT BACK SETSET DATE12/31/09MM/DD/YYBACK SETSET TIME03:45 AMBACK SELECT SETTINGSBACK SELECT SETTINGS

14Handset settingsHome area codeIf you dial local calls using only seven digits (area code not required), you can program your home area code so that when you receive a call within your local area, the telephone number is automatically stored without the area code in the call log.To change the setting:Press the MENU softkey when the handset is not in use.Press or to select SETTINGS, then press the SELECT softkey.Press or to select Home area code, then press the SELECT softkey.Use the dialing keys (0-9) to enter the desired home area code. Press OFF to delete a digit.Press the SET softkey to conﬁrm or press the BACK softkey to exit to the previous menu.1.2.3.4.5.If, in the future, your telephone service provider requires you to dial the area code when making a local call, or, if you move to a location that requires it, delete the home area code you have already programmed following the steps above. After you have deleted the home area code, _ _ _ appears in the display. BACK SETHOME AREA CODE___ SETTINGSKey tone Set date/timeHome area codeBACK SELECTBACK SELECT SETTINGSDial modeThe dial mode is preset to tone. If you do not have touch-tone service, you need to change the setting to pulse.To change the setting:Press the MENU softkey when the handset is not in use.Press or to select SETTINGS, then press the SELECT softkey.Press or to select Dial mode, then press the SELECT softkey.Press or to choose Tone or Pulse. Press the SET softkey to save, or press the BACK softkey to exit to the previous menu.1.2.3.4.SETTINGSSet date/timeHome area codeDial ModeBACK SELECTBACK SELECT SETTINGSBACK SETDIAL MODETone Pulse

15Handset settingsRinger volumeYou can adjust the ringer volume or turn the ringer off.To adjust the handset ringer volume:Press the MENU softkey when the handset is not in use.Press or to select RINGERS, then press the SELECT softkey.Press the SELECT softkey to select Ringer volume.Press or to choose Line 1, Line 2 or Lines 1&2. Then press the SELECT softkey.Press or to adjust the ringer volume or press the OFF softkey to turn off the ringer. A sample of each ringer volume plays as you scroll through the choices. Press the SET softkey to conﬁrm or press OFF to exit to the previous menu.Ringer toneYou can select the ringer tone.To change the handset ringer tone:Press the MENU softkey when the handset is not in use.Press or to select RINGERS, then press the SELECT softkey.Press or to select Ringer tone, then press the SELECT softkey.Press or to choose Line 1, Line 2 or Lines 1&2. Then press the SELECT softkey.Press or to select the desired ringer tone.Press the SELECT softkey to conﬁrm or press the BACK softkey to exit to the previous menu.1.2.3.4.5.6.1.2.3.4.5.6.Setting the volume to the lowest level turns off the ringer. A ringer off icon 11, 12, or 121 of the respective phone line(s) ﬂashes on the screen.See page 20 to set the telephone base ringer volume.••RingersIn the ringers menu, you can adjust the ringer volume and select the ringer tone for each telephone line.BACK SELECT RINGERSBACK SELECTRINGERSRinger volumeRinger toneBACK SELECTRINGER VOLUMELine 1Line 2Lines 1&2 OFF SETRINGER VOLUMEBACK SELECTRINGERSRinger volumeRinger toneBACK SELECTRINGER TONELine 1Line 2Lines 1&2 BACK SELECTRINGER TONE1 2 3

16LCD languageYou can select English, Français or Español to be used in all screen displays.To select a language:Press the MENU softkey when the telephone base is not in use.Press /CID or /DIR to select Settings, then press the SELECT softkey.Press the SELECT softkey to select LCD language.Press /CID or /DIR to choose from English, Français or Español, then press the SET softkey to save or press CANCEL to exit to the previous menu.1.2.3.4.SettingsIn the settings menu, you can change and edit the telephone base settings of LCD language, voicemail indicator, key tone, date and time, home area code and dial mode.Press the MENU softkey to show the menu when the telephone base is not in use.Press /CID or /DIR to select Settings.Press the SELECT softkey to select the highlighted item.1.2.3.Press CANCEL to return to the previous menu. Press and hold CANCEL to exit without making changes and return to the idle mode. BASE12:45am 12/31REDIAL MENULCD languageClear voicemailKey toneSELECT,LCD LANGUAGEEnglish FrancaisSETSELECTIntercomRingersSettingsTelephone base settings

17Telephone base settingsClear voicemail indicatorIf you subscribe to voicemail service offered by your telephone service provider, the icon and a line number appear on both the handset and telephone base when you have new voicemail messages. Contact your telephone service provider for more information and assistance about using your voicemail service. After you have listened to all new voicemail messages, the indicators on both the handset and telephone base turn off automatically.Use the clear voicemail indicator feature when the telephone indicates that there is new voicemail but there are none (for example, when you have accessed your voicemail while away from home). The clear voicemail feature only turns off the indicators; it does not delete your voicemail messages. As long as you have new voicemail messages, your telephone service provider continues to send the signal that turns on the indicators.To manually turn off these indicators:Press the MENU softkey when the telephone base is not in use.Press /CID or /DIR to select Settings, then press the SELECT softkey.Press /CID or /DIR to select Clear voicemail, then press the SELECT softkey. Press /CID or /DIR to choose from Line 1, Line 2, or Lines 1&2, then press the SELECT softkey. The screen shows Turn off indicator?Press the YES softkey to conﬁrm or press the NO softkey to exit to the previous menu.1.2.3.4.5.Your telephone service provider may alert you of new messages with a stutter (broken) dial tone. Contact your telephone service provider for details.Voicemail is different from answering system messages recorded in your answering system. For more information about the difference, see page 61.••LCD languageClear voicemailKey toneSELECTCLEAR VOICEMAILLine 1Line 2SETTurn offindicator?YES NOSELECTIntercomRingersSettings

18Telephone base settingsKey toneYou can turn the key tone feature on or off.To change the settings:Press the MENU softkey when the telephone base is not in use.Press /CID or /DIR to select Settings, then press the SELECT softkey.Press /CID or /DIR to select Key tone, then press the SELECT softkey. Press /CID or /DIR to choose On or Off, then press the SET softkey to save or press CANCEL to exit to the previous menu.1.2.3.4.Set date/time The answering system announces the day and time of each message prior to playing it. If you subscribe to caller ID service from your telephone service provider, the day, month and time are set automatically with each incoming call. However, the year must be correct so that the day of the week can be calculated from the caller ID information. Before using the answering system, set the date and time as follows.To adjust the date and time:Press the MENU softkey when the telephone base is not in use.Press /CID or /DIR to select Settings, then press the SELECT softkey. Press /CID or /DIR to select Set date/time, then press the SELECT softkey.Press the dialing keys (0-9) to enter a two-digit number or press /CID or /DIR until the screen displays the correct value. Press the SET softkey to advance.Repeat step 4 until the date and time are set.1.2.3.4.5.If the date and time are not set, the system announces, “Time and day not set,” before each message plays.KEY TONEOn OffSETClear voicemailKey toneSet date/timeSELECTKey toneSet date/timeHome area codeSELECTSETSET DATE12/31/09MM/DD/YYSET TIME03:45 AMSETSELECTIntercomRingersSettingsSELECTIntercomRingersSettings

19Telephone base settingsHome area codeIf you dial local calls using only seven digits (area code not required), you can program your home area code so that when you receive a call within your local area, the telephone number is automatically stored without the area code in the call log.To change the setting:Press the MENU softkey when the telephone base is not in use.Press /CID or /DIR to select Settings, then press the SELECT softkey.Press /CID or /DIR to select Home area code, then press the SELECT softkey.Use the dialing keys (0-9) to enter the desired home area code. Press CANCEL to delete a digit.Press the SET softkey to conﬁrm or press the BACK softkey to exit to the previous menu.1.2.3.4.5.If, in the future, your telephone service provider requires you to dial the area code when making a local call, or, if you move to a location that requires it, delete the home area code you have already programmed following the steps above. After you delete the home area code, _ _ _ appears in the display.Dial modeThe dial mode is preset to tone. If you do not have touch-tone service, you need to change the setting to pulse.To change the setting:Press the MENU softkey when the telephone base is not in use.Press /CID or /DIR to select Settings, then press the SELECT softkey.Press /CID or /DIR to select Dial mode, then press the SELECT softkey. Press /CID or /DIR to choose Tone or Pulse. Press the SET softkey to save or press CANCEL to exit to the previous menu.1.2.3.4.Key toneSet date/timeHome area codeSELECTHOME AREA CODE___BACK SETSet date/timeHome area codeDial modeSELECTDIAL MODETone PulseSETSELECTIntercomRingersSettingsSELECTIntercomRingersSettings

20Telephone base settingsRinger volumeYou can adjust the ringer volume or turn the ringer off.To adjust the ringer volume:Press the MENU softkey when the telephone base is not in use.Press /CID or /DIR to select Ringers, then press the SELECT softkey.Press the SELECT softkey to select Ringer volume.Press /CID or /DIR to choose Line 1, Line 2 or Lines 1&2. Then press the SELECT softkey.Press /CID or /DIR to adjust the volume. A sample of each ringer volume plays as you scroll through the choices. Press the OFF softkey to turn off the ringer and RINGER VOLUME Ringer muted shows on the screen.Press the SET softkey to conﬁrm or press CANCEL to exit to the previous menu.Ringer toneYou can select the ringer tone.To adjust the ringer volume:Press the MENU softkey when the telephone base is not in use.Press /CID or /DIR to select Ringers, then press the SELECT softkey.Press /CID or /DIR to select Ringer tone, then press the SELECT softkey.Press /CID or /DIR to choose Line 1, Line 2 or Lines 1&2. Then press the SELECT softkey.Press /CID or /DIR to select the desired ringer tone.Press the SET softkey to conﬁrm your selection or press CANCEL to exit to the previous menu.1.2.3.4.5.6.1.2.3.4.5.6.Setting the volume to the lowest level turns off the ringer. A ringer off icon 1, 2, or 12 of the respective phone line(s) ﬂashes on the screen.See page 15 to set the handset ringer volume.••RingersIn the ringers menu, you can adjust the ringer volume and select the ringer tone for each telephone line.Line 1Line 2Lines 1&2SELECTRinger volumeRinger toneSELECTRINGER TONE1 2SETLine 1Line 2Lines 1&2SELECTRinger volumeRinger toneSELECTSELECTIntercomRingersSettingsRINGER VOLUMEOFF SET

21Answering system settingsAnswering system set upFor each telephone line, you can change the settings of the answering system using your handset or telephone base.Answer ON/OFFYou must turn on the answering system for answering and recording messages. To turn the answering system on or off :Using the telephone base:Press /ON/OFF LINE 1 and/or /ON/OFF LINE 2 to turn on the corresponding answering system. The telephone base announces and shows, “Calls will be answered.” The /ON/OFF LINE 1 light and/or /ON/OFF LINE 2 light will be on respectively.Press /ON/OFF LINE 1 and/or /ON/OFF LINE 2 to turn off the corresponding answering system. The telephone base announces and shows, “Calls will not be answered.” The /ON/OFF LINE 1 light and/or /ON/OFF LINE 2 light will be off respectively.Using the handset:Press the MENU softkey when the handset is not in use.Press the SELECT softkey to select ANSWERING SYS.Press or to select Mailbox 1 or Mailbox 2, then press the SELECT softkey. The corresponding icon, 1 or 2, ﬂashes on the screen.Press or to select Ans sys setup, then press the SELECT softkey. Press the SELECT softkey to select Answer ON/OFF.Press or to select On or Off, then press the SET softkey to conﬁrm your setting or press the BACK softkey to exit to the previous menu without making any changes.The screen displays or when the answering system of line 1 or line 2 is turned on respectively. The screen displays when the answering systems of both lines 1 and 2 are turned on. 1.2.1.2.3.4.5.6.7.BACK SELECT ANSWERING SYSANSWERING SYSMailbox 1Mailbox 2BACK SELECT 1ANSWERING SYSDelete all oldRecord memoAns sys setupBACK SELECT 1ANS SYS SETUPAnswer ON/OFF Call screeningAnnouncementBACK SELECT 1 BACK SETANSWER ON/OFFOn OffAnS1ONAnSON2AnS1ON2Answering system settings

22Answering system settingsCall screeningThe call screening feature lets you listen at the telephone base to a caller leaving a message. You can turn this feature on or off with either your handset or telephone base. Unless you change it, the call screening feature is preset to on.To change the setting: Using the telephone base:Press the MENU softkey when the telephone base is not in use.Press the SELECT softkey to select Answering sys.Press /CID or /DIR to select Mailbox 1 or Mailbox 2, then press the SELECT softkey. The corresponding icon, 1 or 2, ﬂashes on the screen.Press /CID or /DIR to select Ans sys setup, then press the SELECT softkey.Press the SELECT softkey to select Call screening.Press /CID or /DIR to select On or Off, then press the SET softkey to conﬁrm your setting or press CANCEL to exit to the previous menu without making any changes.Using the handset:Press the MENU softkey when the handset is not in use.Press the SELECT softkey to select ANSWERING SYS.Press or to select Mailbox 1 or Mailbox 2, then press the SELECT softkey. The corresponding icon, 1 or 2, ﬂashes on the screen.Press or to select Ans sys setup, then press the SELECT softkey.Press or to select Call screening, then press the SELECT softkey.Press or to select On or Off, then press the SET softkey to conﬁrm your setting or press the BACK softkey to exit to the previous menu without making any changes.1.2.3.4.5.6.1.2.3.4.5.6. 1ANS SYS SETUPAnswer ON/OFF Call screeningAnnouncementBACK SELECT 1BACK SETCALL SCREENINGOn OffSELECT ANSWERING SYSMailbox 1Mailbox 2SET 1 CALL SCREENINGOn OffSELECTAnswering sysDirectoryCall log 1 Delete all oldRecord memoAns sys setupSELECT 1 Call screeningAnnouncement# of ringsSELECT

23Answering system settingsAnnouncementThe telephone is preset with a greeting that answers calls with “Hello, please leave a message after the tone.” You may use this preset announcement, or replace it with your own. Play your announcementUsing the telephone base:Press the MENU softkey when the telephone base is not in use.Press the SELECT softkey to select Answering sys.Press /CID or /DIR to select Mailbox 1 or Mailbox 2, then press the SELECT softkey. The corresponding icon, 1 or 2, ﬂashes on the screen.Press /CID or /DIR to select Ans sys setup and then press the SELECT softkey.Press /CID or /DIR to select Announcement and then press the SELECT softkey.The telephone base announces, “To play, press 2. To record, press 7.” Press 2 to play and the screen shows Announcement playback, or press CANCEL to exit to the previous menu.Using the handset:Press the MENU softkey when the handset is not in use.Press the SELECT softkey to select ANSWERING SYS.Press or to select Mailbox 1 or Mailbox 2, then press the SELECT softkey. The corresponding icon, 1 or 2, flashes on the screen respectively.Press or to select Ans sys setup, then press the SELECT softkey.Press or to select Announcement, then press the SELECT softkey.The handset announces, “To play, press 2. To record, press 7.” Press 2 to play and the screen shows Announcement playback, or press the BACK softkey to exit to the previous menu.1.2.3.4.5.6.1.2.3.4.5.6. 1 BACK SELECTANS SYS SETUPCall screeningAnnouncement# of rings 1BACK ANNOUNCEMENT2-Play 3-Delete7-Record 1DELETE STOPAnnouncementplayback 1 ANNOUNCEMENT2-Play 3-Delete7-Record 1 Call screeningAnnouncement# of ringsSELECT 1 AnnouncementplaybackDELETE STOP

24Answering system settingsRecord your own announcement Using the telephone base:Press •/REC while the telephone base is not in use.Press /CID or /DIR to select Announcement, then press the SELECT softkey.Press /CID or /DIR to select Mailbox 1 or Mailbox 2, then press the SELECT softkey. The corresponding icon, 1 or 2, ﬂashes on the screen.The telephone base announces, “Record after the tone. Press 5 when you are done.” After the tone, speak towards MIC (microphone) of the telephone base. Press 5 or the STOP softkey when ﬁnished recording.The answering system automatically plays back the newly recorded announcement. Press 5 to stop the playback at any time.-OR-Press the MENU softkey when the telephone base is not in use.Press the SELECT softkey to select Answering sys.Press /CID or /DIR to select Mailbox 1 or Mailbox 2, then press the SELECT softkey. The corresponding icon, 1 or 2, ﬂashes on the screen.Press /CID or /DIR to select Ans sys setup, then press the SELECT softkey.Press /CID or /DIR to select Announcement, then press the SELECT softkey.The telephone base announces, “To play, press 2. To record, press 7.” Press 7 to record and the screen shows Recording announcement ..., or press CANCEL to exit to the previous menu.The telephone base announces, “Record after the tone. Press 5 when you are done.” After the tone, speak towards MIC (microphone) of the telephone base. Press 5 or the STOP softkey when ﬁnished recording.The answering system automatically plays back the newly recorded announcement. Press 5 to stop the playback at any time; 2 to replay the recorded announcement; or 7 to record again if desired.Press CANCEL to exit to the previous menu. 1.2.3.4.5.1.2.3.4.5.6.7.8.9.Your announcement can be up to 90 seconds in length.Announcements shorter than two seconds are not recorded.•• 1 ANNOUNCEMENT2-Play 3-Delete7-Record 1 Call screeningAnnouncement# of ringsSELECT 1 Recording announcement...STOP

25Answering system settingsRecord your own announcement (continued)Using the handset:Press the MENU softkey menu when the handset is not in use.Press the SELECT softkey to select ANSWERING SYS.Press or to select Mailbox 1 or Mailbox 2, then press the SELECT softkey. The corresponding icon, 1 or 2, flashes on the screen.Press or to select Ans sys setup, then press the SELECT softkey.Press or to select Announcement, then press the SELECT softkey.The handset announces, “To play, press 2. To record, press 7.” Press 7 to record and the screen shows Recording announcement..., or press the BACK softkey to exit to the previous menu.The handset announces, “Record after the tone. Press 5 when you are done.” After the tone, speak towards the microphone of the handset.Press 5 or the STOP softkey when ﬁnished recording.The answering system automatically plays back the newly recorded announcement. Press 5 to stop the playback at any time; 2 to replay the recorded announcement; or 7 to record again if desired.Press the BACK softkey to exit to the previous menu.1.2.3.4.5.6.7.8.9.10.Your announcement can be up to 90 seconds in length.Announcements shorter than two seconds are not recorded.•• 1 BACK SELECTANS SYS SETUPCall screeningAnnouncement# of rings 1BACK ANNOUNCEMENT2-Play 3-Delete7-Record 1STOPRecordingannouncement... 1BACKAnnouncementplayback

26Answering system settingsDelete your announcementUsing the telephone base: Press the MENU softkey when the telephone base is not in use.Press the SELECT softkey to select Answering sys.Press /CID or /DIR to select Mailbox 1 or Mailbox 2, then press the SELECT softkey. The corresponding icon, 1 or 2, ﬂashes on the screen.Press /CID or /DIR to select Ans sys setup, then press the SELECT softkey.Press /CID or /DIR to select Announcement, then press the SELECT softkey.The telephone base announces, “To play, press 2. To record, press 7.” Press 3 to delete your own recorded announcement. The telephone base announces, “Announcement deleted.”Press CANCEL to exit to the previous menu.Using the handset:Press the MENU softkey when the handset is not in use.Press the SELECT softkey to select ANSWERING SYS.Press or to select Mailbox 1 or Mailbox 2, then press the SELECT softkey. The corresponding icon, 1 or 2, flashes on the screen.Press or to select Ans sys setup, then press the SELECT softkey.Press or to select Announcement, then press the SELECT softkey.The handset announces, “To play, press 2. To record, press 7.” Press 3 to delete your own recorded announcement. The handset announces, “Announcement deleted.”Press the BACK softkey to exit to the previous menu.1.2.3.4.5.6.7.1.2.3.4.5.6.7.When your announcement is deleted, calls are answered with the preset announcement. 1 BACK ANNOUNCEMENT2-Play 3-Delete7-Record 1 ANNOUNCEMENT2-Play 3-Delete7-Record

27Answering system settingsNumber of ringsYou can choose from two, four, or six rings; or toll saver. With toll saver selected, the answering system answers after two rings when you have new messages, and after four rings when you have no new messages. This enables you to check for new messages and avoid paying unnecessary long distance charges if you are calling from out of your local area.To change the setting:Using the telephone base:Press the MENU softkey when the telephone base is not in use.Press the SELECT softkey to select Answering sys.Press /CID or /DIR to select Mailbox 1 or Mailbox 2, then press the SELECT softkey. The corresponding icon, 1 or 2, ﬂashes on the screen.Press /CID or /DIR to select Ans sys setup, then press the SELECT softkey.Press /CID or /DIR to select # of rings, then press the SELECT softkey.Press /CID or /DIR to select 2, 4, 6, or Toll saver, then press the SET softkey to conﬁrm your setting or press CANCEL to exit to the previous menu without making any changes.Using the handset:Press the MENU softkey when the handset is not in use.Press the SELECT softkey to select ANSWERING SYS.Press or to select Mailbox 1 or Mailbox 2, then press the SELECT softkey. The corresponding icon, 1 or 2, flashes on the screen.Press or to select Ans sys setup, then press the SELECT softkey.Press or to select # of rings, then press the SELECT softkey.Press or to select 2, 4, 6, or Toll saver, then press the SET softkey to conﬁrm your setting or press the BACK softkey to exit to the previous menu without making any changes.1.2.3.4.5.6.1.2.3.4.5.6. 1BACK SELECTANS SYS SETUPAnnouncement# of ringsRemote code 1BACK SET# OF RINGS 24 6 1 Announcement# of ringsRemote codeSELECT 1 # OF RINGS 24SELECT

28Answering system settingsRemote access code A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19. You can set the code to any number from 00 to 99.To change the setting:Using the telephone base:Press the MENU softkey when the telephone base is not in use.Press the SELECT softkey to select Answering sys.Press /CID or /DIR to select Mailbox 1 or Mailbox 2, then press the SELECT softkey. The corresponding icon, 1 or 2, ﬂashes on the screen.Press /CID or /DIR to select Ans sys setup, then press the SELECT softkey.Press /CID or /DIR to select Remote code, then press the SELECT softkey.Use the dialing keys (0-9) to enter the code to any number from 00 to 99. Press CANCEL to delete a digit.Press the SET softkey to conﬁrm your setting or press CANCEL to exit to the previous menu without making any changes.Using the handset:Press the MENU softkey when the handset is not in use.Press the SELECT softkey to select ANSWERING SYS.Press or to select Mailbox 1 or Mailbox 2, then press the SELECT softkey. The corresponding icon, 1 or 2, flashes on the screen.Press or to select Ans sys setup, then press the SELECT softkey.Press or to select Remote code, then press the SELECT softkey.Use the dialing keys to enter the code to any number from 00 to 99. Press OFF to delete a digit.Then press the SET softkey to conﬁrm your setting or press the BACK softkey to exit to the previous menu without making any changes.1.2.3.4.5.6.7.1.2.3.4.5.6.7. 1BACK SETREMOTE CODE __ 1 BACK SELECTANS SYS SETUP# of ringsRemote codeMsg alert tone 1 # of ringsRemote codeMsg alert toneSELECT 1 REMOTE CODE __ SETIf you change the remote access code setting on either Mailbox 1 or Mailbox 2, it applies to both mailboxes in your answering system.

29Answering system settingsMessage alert toneWhen the answering system is turned on, the telephone base beeps every 10 seconds to alert you of new messages. The tone stops when all new messages have been reviewed.To change the setting:Using the telephone base:Press the MENU softkey when the telephone base is not in use.Press the SELECT softkey to select Answering sys.Press /CID or /DIR to select Mailbox 1 or Mailbox 2, then press the SELECT softkey. The corresponding icon, 1 or 2, ﬂashes on the screen.Press /CID or /DIR to select Ans sys setup, then press the SELECT softkey.Press /CID or /DIR to select Msg alert tone, then press the SELECT softkey.Press /CID or /DIR to select On or Off, then press the SET softkey to conﬁrm your setting or press CANCEL to exit to the previous menu without making any changes.Using the handset:Press the MENU softkey when the handset is not in use.Press the SELECT softkey to select ANSWERING SYS.Press or to select Mailbox 1 or Mailbox 2, then press the SELECT softkey. The corresponding icon, 1 or 2, flashes on the screen.Press or to select Ans sys setup, then press the SELECT softkey.Press or to select Msg alert tone, then press the SELECT softkey.Press or to select On or Off, then press the SET softkey to conﬁrm your setting or press the BACK softkey to exit to the previous menu without making any changes.1.2.3.4.5.6.1.2.3.4.5.6. 1BACK SETMSG ALERT TONEOn Off 1 BACK SELECTANS SYS SETUP# of ringsRemote codeMsg alert toneThe answering system must be turned on for the message alert tone to function. 1 # of ringsRemote codeMsg alert toneSELECT 1 MSG ALERT TONEOn OffSET

30Telephone operationMake, answer or end a call Using the handset:To make a call:Press , , or , then enter the telephone number.To predial a call:Enter the telephone number, then press , or .To answer a call:Press , , or to answer.To end a call:Press OFF or return the handset to the telephone base to hang up.Using the telephone base:To make a call:Press LINE 1 or LINE 2, then enter the telephone number.To predial a call:Enter the telephone number, then press LINE 1 or LINE 2.To answer a call:Press LINE 1 or LINE 2 to answer.To end a call:Press LINE 1 or LINE 2.••••••••Press (speakerphone) picks the ﬁrst available line, starting with line 1. Line 1 is selected ﬁrst when both lines are in use or on hold.The screen shows the elapsed time as you talk (in hours, minutes and seconds).When predialing (preview numbers before dialing), press OFF on the handset to backspace and delete; press and hold REDIAL/PAUSE on the handset to insert a dialing pause (a p appears).•••Telephone operationThe screen shows the elapsed time as you talk (in hours, minutes and seconds).When predialing (preview numbers before dialing), press CANCEL on the telephone base to backspace and delete; press the PAUSE softkey on the telephone base to insert a dialing pause (a p appears).••

31Telephone operationCall waitingWhen you subscribe to call waiting service from your telephone service provider, you hear an alert tone if there is an incoming call while you are on another call.Press the corresponding line button, or , on the handset or FLASH on the telephone base to put your current call on hold and take the new call. Press the corresponding line button, or , on the handset or FLASH on the telephone base at any time to switch back and forth between calls.Handset speakerphoneDuring a call, press to switch between speakerphone and normal handset use.After ending a call on line 1, there may be a few seconds delay before the key press can accurately determine the availability of line 1. During this time, pressing may select line 2 automatically.VolumeDuring a call, you can adjust the listening volume on the handset or telephone base.To adjust the listening volume of the handset:Press /VOL/ on the handset while on a call.To adjust the listening volume of the telephone base:Press /VOL/ on the telephone base while on a call.Silence the ringerWhen the telephone is ringing, you can temporarily silence the ringer of the handset or telephone base without disconnecting the call. The next call rings normal at the preset volume.To silence the ringer when there is an incoming call:Press the SILENCE softkey on the handset or telephone base. The screen temporarily shows Ringer muted for a few seconds.-OR-Press CANCEL on the telephone base. The screen temporarily shows Ringer muted for a few seconds.•••••• Ringer muted SILENCE Line 1Incomingcall1

32Telephone operationMuteDuring a call, the mute function enables you to turn off the microphone. You can hear the caller, but the caller cannot hear you.To mute a call on the handset or telephone base:Press the MUTE softkey to turn off the microphone. The screen temporarily shows Microphone off for a few seconds and MUTE appears.To take the handset or telephone base off mute:Press the UNMUTE softkey to resume the conversation. The screen temporarily shows Microphone ON for a few seconds.HoldDuring a call, you can place a call on hold. You hear an alert tone if you have not taken the call off of hold after 14 minutes. You hear another alert tone 30 seconds later. At 15 minutes on hold, the call automatically disconnects.To place a call on hold using the handset or telephone base:Press HOLD on the handset or telephone base.L1)ON HOLD appears on the screen while you are on a call on line 1. 1ﬂashes on the handset and the telephone base.L2)ON HOLD appears on the screen while you are on a call on line 2. 2ﬂashes on the handset and the telephone base.To resume a call on hold using the handset or telephone base:On the handset, press the corresponding line button, or , to resume the call.On the telephone base, press the corresponding line button, LINE 1 or LINE 2, to resume the call.•••••• L1)ON HOLDL2)ON HOLD12:45am 12/31MENU12 MUTEUNMUTE OPTIONLine 1 0:05:35800-595-951112:45am 12/311 MUTE OPTIONLine 1 0:05:35800-595-951112:45am 12/311 L1)ON HOLD L2)ON HOLD12:45am 12/3112REDIAL MENU

33Telephone operationTemporary tone dialingThe dial mode is preset to tone. If you do not have touch-tone service, you need to change the setting to pulse (page 14 and 19).If you have pulse (rotary) service, you can change from pulse to tone dialing during a call by pressing TONE on the handset or telephone base. This is useful if you need to send touch-tone signals to access telephone banking or long distance services.Once you have initiated your call by dialing the phone number in pulse (rotary), press TONE on the handset or telephone base. Now, all subsequent key presses will be sent as touch- tone signals.After you hang up the call, the phone returns to pulse (rotary) dialing for the next call.Handset locatorThis feature helps you ﬁnd a misplaced handset.To start paging:Press the MENU softkey when the telephone base is not in use.Press /CID or /DIR to select Page all HS, then press the SELECT softkey on the telephone base. The telephone base shows Paging all handsets and the handset shows **Paging**.To end paging:Press the STOP softkey on the telephone base.-OR-Press OFF, , , , INT, /CID, /DIR, REDIAL/PAUSE, HOLD or any dialing keys (0-9, #, TONE ) on the handset.1.2.•• Call log Page all HS IntercomSELECT

34Telephone operationChain dialingUse this feature to initiate a dialing sequence from numbers stored in the directory, call log or redial while you are on a call.Chain dialing can be useful if you wish to access other numbers (such as bank account information or access codes) from the directory, call log or redial list.To access a number in the directory while on a call:Press /DIR on the telephone base and then press /CID or /DIR to select the desired entry. Press the DIAL softkey to dial the displayed number or press CANCEL to cancel the chain dialing.-OR-Press the OPTION softkey on the handset or telephone base.Press or on the handset or /CID or /DIR on the telephone base to select Directory. Then press the SELECT softkey.Press or on the handset or /CID or /DIR on the telephone base to select the desired entry.Press the DIAL softkey to dial the displayed number; or press the BACK softkey twice on the handset or CANCEL twice on the telephone base to cancel the chain dialing.To access a number in the call log while on a call:Press /CID on the telephone base and then press /CID or /DIR to select the desired entry. Press the DIAL softkey to dial the displayed number or press CANCEL to cancel the chain dialing.-OR-Press the OPTION softkey on the handset or telephone base.Press or on the handset or /CID or /DIR on the telephone base to select Call log. Then press the SELECT softkey.Press or on the handset or /CID or /DIR on the telephone base to select the desired entry. Press the DIAL softkey to dial the displayed number; or press the BACK softkey twice on the handset or CANCEL twice on the telephone base to cancel the chain dialing.1.1.2.3.4.1.1.2.3.4.

35Telephone operationChain dialing (continued)To access the last number redial while on a call:Press REDIAL/PAUSE on the handset to display the last number dialed. Press the DIAL softkey to dial the displayed number or press the BACK softkey to cancel the chain dialing.-OR-Press the OPTION softkey on the handset or telephone base.Press or on the handset or /CID or /DIR on the telephone base to select Redial last #, then press the SELECT softkey on the handset or telephone base. Press the DIAL softkey to dial the displayed number; or press the BACK softkey twice on the handset or CANCEL twice on the telephone base to cancel the chain dialing.Redial listThe redial list stores up to 20 entries on each of the handsets and the telephone base. When there are already 20 entries, the oldest entry is deleted to make room for the new entry. Entries are shown in reverse chronological order.Review the redial listPress REDIAL/PAUSE on the handset or the REDIAL softkey on the telephone base when it is not in use.Press or on the handset or /CID or /DIR on the telephone base to browse the redial list.Dial a redial entryUsing the handset:Press REDIAL/PAUSE when the handset is not in use.Press or to browse to the desired number.Press or , or to dial.1.1.2.3.••1.2.3.You cannot edit a directory entry while on a call. For more details about the directory, see page 45.You cannot copy a call log entry into the directory while on a call. For more details about call log, see page 56.If you press REDIAL/PAUSE on the handset while on a call, you can only view the most recent call and cannot erase the entry. For more details about the redial memory, see Redial list on below section.•••

36Telephone operationDial a redial entry (continued)Using the telephone base:Press the REDIAL softkey when the telephone base is not in use.Press /CID or /DIR to browse to the desired number.Press LINE 1 or LINE 2 to dial.Save a redial entry to the directoryUsing the handset:Press REDIAL/PAUSE when the handset is not in use.Press or to browse to the desired number.Press the SAVE softkey.The screen shows ENTER NUMBER. Use the dialing keys to edit the number, if necessary.Press the NEXT softkey to move to the name.The screen displays ENTER NAME. Use the dialing keys to enter the name (see step 6 of Create a new directory entry on page 45).Press the SAVE softkey and Saved to Directory displays for a few seconds.Using the telephone base:Press the REDIAL softkey when the telephone base is not in use.Press /CID or /DIR to browse to the desired number.Press the SAVE softkey.The screen shows ENTER NUMBER. Use the dialing keys to edit the number, if necessary.Press the NEXT softkey to move to the name.The screen displays ENTER NAME. Use the dialing keys to enter the name (see step 6 of Create a new directory entry on page 45).Press the SAVE softkey and Saved to Directory displays for a few seconds.Delete a redial entryUsing the handset:Press REDIAL/PAUSE and then press or to select the desired number.Press the DELETE softkey to delete.Using the telephone base:Press the REDIAL softkey and then press /CID or /DIR to select the desired number.Press the DELETE softkey to delete.1.2.3.1.2.3.4.5.6.7.1.2.3.4.5.6.7.1.2.1.2.

37Telephone operationMultiple handset useYou can use up to 4 system handsets, or three system handsets and the telephone base at the same time on an outside call. If a handset or the telephone base is already on a call on line 1 or line 2 and you would like to join the call, press the corresponding line button on another handset ( or ) or telephone base (LINE 1 or LINE 2) to join the call.To end the call, press OFF on the handset, place the handset in the telephone base, or press LINE 1 or LINE 2 on the telephone base. The call will not be terminated until all handsets and/or the telephone base hang up.You can buy additional expansion handsets (model DS6101) for this telephone base. You can register up to 12 handsets to the telephone base (page 72).The first nine handsets that you register are named HANDSETS 1-9. Use the handset number to intercom and transfer calls. Although the names for handsets 10-12 appear in their displays as 10-12, when you intercom or transfer to one of them, you must use TONE0 for HANDSET 10, TONE1 for HANDSET 11 and TONE2 for HANDSET 12.IntercomUse the intercom feature for conversations between a handset and the telephone base and between two handsets. You can buy additional expansion handsets (model DS6101) for this telephone system. You can register up to 12 handsets to the telephone base (page 72).To initiate an intercom call with a handset:Press INT when the handset is not in use.When you have only one system handset, your handset shows Calling base and the telephone base rings and shows Handset is calling. -OR- When you have more than one system handset, the originating handset shows INTERCOM TO:, press or to select a destination and then press the SELECT softkey.If you are calling the telephone base, your handset shows Calling base and the telephone base rings and shows Handset X is calling.If you are calling another handset, your handset shows Calling handset X and the destination handset rings and shows Other handset is calling. 1.2.•• INTERCOM TO:BASEHandset 2BACK SELECT

38Telephone operationIntercom (continued) To initiate an intercom call from the telephone base:Press the MENU softkey when the telephone base is not in use.Press /CID or /DIR to select Intercom.When you have only one system handset, your telephone base shows Calling handset and the handset rings and shows Base is calling. -OR- When you have more than one system handset, your telephone base shows INTERCOM TO:, press /CID or /DIR to select a destination handset and then press the SELECT softkey. The telephone base shows Calling handset X. The destination handset rings and its screen shows Base is calling.To answer an intercom call at the handset:Press , , or INT to answer. Both screens show Intercom.To answer an intercom call at the telephone base:Press LINE 1 or LINE 2. Both screens show Intercom.To silence the ringer of an intercom call:Press the MUTE softkey on the originating handset or telephone base.Press the SILENCE softkey on the destination handset or telephone base.To end an intercom call:Press the END softkey, CANCEL, LINE 1 or LINE 2 on the telephone base; or press the END softkey, INT or OFF on the handset, or place the handset back in the telephone base.Both screens show Intercom ended.1.2.3.••••1.2.You can cancel the intercom call before it is answered by pressing OFF or INT on your originating handset; or CANCEL on the telephone base.If the destination handset or telephone base does not answer the intercom call within 100 seconds, is in the directory or call log, or is out of range, your originating handset or telephone base shows Unable to call try again and returns to idle mode.You can use a maximum of four handsets, or three handsets and the telephone base, at a time. When two handsets are used on an intercom call, use two other system handsets for an outside call.••• INTERCOM TO:Handset 1Handset 2SELECT

39Telephone operationAnswer an incoming call during an intercom callIf you receive an incoming call during an intercom call, there will be an alert tone.To answer an incoming call with the handset during an intercom call:To answer the call, press for line 1 or for line 2. The intercom call ends automatically.-OR-Press the BACK softkey to continue with the intercom call without answering the incoming call. Instead, the answering system answers the call.To answer an incoming call from the telephone base during an intercom call:To answer the call, press LINE 1 or LINE 2. The intercom call ends automatically.-OR-Press the BACK softkey to continue with the intercom call without answering the incoming call. Instead, the answering system answers the call.••••

40Telephone operationTransfer a callFrom the handset:During a call, press INT. The outside call is put on hold automatically.When you have only one system handset, your handset shows Calling base and the telephone base rings and shows Handset is calling. -OR- When you have more than one system handsets, the originating handset shows INTERCOM TO:, press or to select a destination and then press the SELECT softkey.If you are calling the telephone base, your handset shows Calling base and the telephone base rings and shows Handset X is calling.If you are calling another handset, your handset shows Calling handset X and the destination handset rings and shows Other handset is calling.To answer the intercom call, press LINE 1 or LINE 2 on the telephone base or press , , or INT on the handset. The outside call is still on hold and both the originating handset and the destination handset or the telephone base now show Intercom. You can now have a private conversation between the handset and the telephone base or between the two handsets.Press OFF or the END softkey on the originating handset. Both screens show Intercom ended. The originating handset and the destination handset or telephone base show L1)ON HOLD if the call is on line 1. Press on the destination handset or press LINE 1 on the telephone base. The same procedures apply if the call is on line 2.1.2.••3.4.5.If you want to cancel an intercom call and reconnect to the outside call before the destination handset or telephone base answers, press the corresponding line button, or , on your originating handset. If the destination handset or telephone base does not answer the intercom call within 100 seconds, is in the directory or call log, or is out of range, your originating handset shows Unable to call try again and the outside call is still on hold. Press the corresponding line button, or , on your originating handset to reconnect to the outside call.••

41Telephone operationTransfer a call (continued)At the telephone base:During a call, press HOLD and the outside call is put on hold. Press the MENU softkey and then press /CID or /DIR to select Intercom. -OR- During a call, press the OPTION softkey and the press /CID or /DIR to select Intercom. The outside call is put on hold automatically.When you have only one system handset, your telephone base shows Calling handset 1 and the handset rings and shows Base is calling. -OR- When you have more than one system handsets, your telephone base shows INTERCOM TO:, press /CID or /DIR to select a destination handset and then press the SELECT softkey. The telephone base shows Calling handset X. The destination handset rings and its screen shows Base is calling.To answer the intercom call on the destination handset, press , , or INT. The outside call is still on hold and both telephone base and the destination handset now show Intercom. You can now have a private conversation between the telephone base and the destination handset.Press CANCEL or the END softkey on the telephone base. Both screens show Intercom ended.The telephone base and the destination handset show L1)ON HOLD if the call is on line 1. Press on the destination handset to connect the call on line 1. The same procedures apply if the call is on line 2.1.2.3.4.5.If you want to cancel an intercom call and reconnect to the outside call before the destination handset answers, press the corresponding line button, LINE 1 or LINE 2, on your telephone base.If the destination handset does not answer the intercom call within 100 seconds, is in the directory or call log, or is out of range, your telephone base shows Unable to call try again and the outside call is still on hold. Press the corresponding line button, LINE 1 or LINE 2 on your telephone base to reconnect to the outside call.••

42Telephone operationShare an outside callYou can let another system handset or telephone base join you on an outside call. That call continues until all participants hang up. During a call on line 1, press on the handset or LINE 1 on the telephone base to join the call.During a call on line 2, press on the handset or LINE 2 on the telephone base to join the call.Conference line 1 and line 2 callsWhile you are on a call on line 1, and line 2 is on hold or in use, you can conference line 1 and line 2 using the handset or the telephone base.To conference both line 1 and line 2 calls:While on a call, press the OPTION softkey on the handset or the telephone base.Press the SELECT softkey to select Conference. The handset or the telephone base show Lines 1 and 2 in conference for a few seconds.To select an option while on a conference call:Press the OPTION softkey on the handset or telephone base.Press or on the handset or /CID or /DIR on the telephone base to select one of the following options:End line 1 - external parties originally on line 1 endedEnd line 2 - external parties originally on line 2 endedEnd ConferenceIntercom - option on the telephone base onlyDirectoryCall logRedial last #Press the SELECT softkey.••1.2.1.2.•••••••3. MUTE OPTIONConf. 0:05:35800-595-951112:45am 12/3112You cannot press to join the outside call. Instead, pressing picks the ﬁrst available line to make a new call. Conf. 0:05:35 800-624-568812:45am 12/31MUTE OPTION12

43Telephone operationConference line 1 and line 2 calls (continued)To initiate an intercom call while on a conference call:When you initiate an intercom call during a conference call, it places every participant in the conference call on hold.Press INT on the handset (see To initiate an intercom call with a handset on page 37). -OR- Select Intercom in the OPTION menu on the telephone base, then press the SELECT softkey (see To initiate an intercom call from the telephone base on page 38).To reconnect to the conference call, press the END softkey, INT or OFF on the handset to end the intercom call. -OR- Press the END softkey, CANCEL, LINE 1 or LINE 2 on the telephone base to end the intercom call.Press or on the handset or LINE 1 or LINE 2 on the telephone base to reconnect to the conference call.To end a conference call:Press OFF on the handset or put the handset back in the telephone base.-OR-Press the OPTION softkey on the handset or telephone base. Then press or on the handset or /CID or /DIR on the telephone base to select End Conference.-OR-Press LINE 1 and LINE 2 on the telephone base.1.2.3.•••

44Telephone operationAnswer an incoming call during a conference callWhen you subscribe to call waiting service with your telephone service provider, you hear a beep if someone calls on line 1 or line 2 while you are already on a conference call. When you subscribe to caller ID service with your telephone service provider, you see the incoming call information either on line 1 or line 2.To answer the incoming call while on a conference call: On the handset, press the corresponding line button, or .-OR-On the telephone base, press FLASH once to answer the call waiting call on line 1, press FLASH a second time to answer the call waiting call on line 2, and press FLASH a third time to return all original parties to the conference call.To end the call while on a conference call:Press the corresponding line button, or , on the handset. The original party of that line joins back the conference call.-OR-Press FLASH on the telephone base to end the call. Press FLASH again to reconnect the original party of that line to join back the conference call.••••When you answer the incoming call during a conference call, the new party joins in the conference call and places the line’s original party on hold. Contact your telephone service provider for more information about call waiting (page 31), caller ID (page 55) and voicemail service (page 61).••

45Telephone operationDirectoryThe directory can store up to 50 entries with up to 30 digits for each phone number and 15 characters for each name.Directory entries are stored at the telephone base and shared by all system handsets. Any changes made on the handset or the telephone base apply to all.Only one handset or the telephone base can review the directory at a time. If a handset tries to enter the directory while another handset or the telephone base is already in it, its screen shows Not available at this time.When there are no records in the directory, the screen temporarily shows Directory empty for a few seconds.When the directory is full and you try to save an entry, the screen temporarily shows Directory is full for a few seconds.When you try to save a number already stored in the directory, the screen temporarily shows Already saved for a few seconds.Create a new directory entryUsing the handset:Press the MENU softkey when the handset is not in use.Press or to select DIRECTORY and then press the SELECT softkey.Press or to select Add contact, then press the SELECT softkey. The screen shows ENTER NUMBER. Use the dialing keys (0-9) to enter the number.Press OFF to backspace and erase a digit.Press and hold OFF to return to the idle mode.Press to move the cursor to the left or to the right.Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).Press the NEXT softkey to move to the name. The screen shows ENTER NAME.Use the dialing keys (see page 47) to enter the name.Press OFF to backspace and erase a character.Press and hold OFF to return to the idle mode.Press to move the cursor to the left or to the right.Press the SAVE softkey on the handset to save, then the screen shows the saved directory.Press OFF to exit to the previous menu.•••••1.2.3.4.••••5.6.•••7.8. DIRECTORYReviewAdd contactSpeed dialBACK SELECT BACK NEXTENTER NUMBER_ BACK SAVEENTER NAME_ BACK SELECTDIRECTORY

46Telephone operationCreate a new directory entry (continued)Using the telephone base:Press the MENU softkey when the telephone base is not in use.Press /CID or /DIR to select DIRECTORY and then press the SELECT softkey.Press /CID or /DIR to select Add contact, then press the SELECT softkey. The screen shows ENTER NUMBER.Use the dialing keys (0-9) to enter the number.Press CANCEL to backspace and erase a digit.Press and hold CANCEL to return to the idle mode.Press /CID to move the cursor to the left or /DIR to the right.Press the PAUSE softkey to insert a dialing pause (a p appears).Press the NEXT softkey to move to the name. The screen shows ENTER NAME.Use the dialing keys (see page 47) to enter the name.Press CANCEL to backspace and erase a character.Press and hold CANCEL to return to the idle mode.Press /CID to move the cursor to the left or /DIR to the right.Press the SAVE softkey to save, then the screen shows the saved directory.Press CANCEL to exit to the previous menu.1.2.3.4.••••5.6.•••7.8. Answering sysDirectoryCall logSELECT ReviewAdd contactSpeed dialSELECT ENTER NUMBER _ PAUSE NEXT ENTER NAME_ BACK SAVE

47Telephone operationCharacter chartUse the dialing keys and the chart below to enter a name (up to 15 characters). Each press of a particular key causes the characters to be displayed in the following order:Number key Characters by number of key presses12345678911#,,-.&2ABC2abc3DEF3 d e f4GH I 4 g h i5JKL5jkl6MNO 6m n o7PQRS7 p q r s8TUV8 t u v9WX Y Z 9 w x y z00TONE *?!/()@#spaceWhen entering a name in the directory, the ﬁrst letter of each word is automatically capitalized.

48Telephone operationReview the directoryEntries are sorted alphabetically.To review the directory:Using the handset:Press when the handset is not in use.-OR-Press the MENU softkey when the handset is not in use. Press or to select DIRECTORY and then press the SELECT softkey. Press the SELECT softkey to select Review.Press or to browse.Using the telephone base:Press /DIR when the telephone base is not in use.-OR-Press the MENU softkey when the telephone base is not in use. Press /CID or /DIR to select Directory and then press the SELECT softkey. Press the SELECT softkey to select Review.Press /CID or /DIR to browse.Alphabetical searchTo start an alphabetical search:Follow the steps in Review the directory above to enter the directory.Use the dialing keys to enter the letters associated with the name. For example, if you have name entries Jenny, Jessie, Kristen and Laura in your directory, press 5 (JKL) once to see Jenny, twice to see Jessie, three times to see Kristen, or four times to see Laura. If there is no name entry matching your search, the next closest match in alphabetical order appears. If necessary, press or on the handset or /CID or /DIR on the telephone base to browse.Dial a directory entryUsing the handset:Search for the desired entry in the directory (see Review the directory or Alphabetical search above).Press , or .Using the telephone base:Search for the desired entry in the directory (see Review the directory or Alphabetical search above).Press LINE 1 or LINE 2.1.2.1.2.1.2.1.2.1.2. DIRECTORYReviewAdd contactSpeed dialBACK SELECT ReviewAdd contactSpeed dialSELECT

49Telephone operationEdit a directory entryUsing the handset:Search for the desired entry in the directory (see Review the directory or Alphabetical search on page 48).When the desired entry appears, press the EDIT softkey. The screen shows EDIT NUMBER.Use the dialing keys (0-9) to edit the number.Press OFF to backspace and erase a digit.Press and hold OFF to return to the idle mode.Press to move the cursor to the left or to the right.Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).Press the NEXT softkey to move to the name. The screen shows EDIT NAME.Use the dialing keys (see page 47) to edit the name.Press OFF to backspace and erase a character.Press and hold OFF to return to idle mode.Press on the handset to move the cursor to the left or to the right.Press the SAVE softkey on the handset to save, then the screen shows the edited directory.Press OFF to exit to the previous menu.Using the telephone base:Search for the desired entry in the directory (see Review the directory or Alphabetical search on page 48).When the desired entry appears, press the EDIT softkey. The screen shows EDIT NUMBER.Use the dialing keys (0-9) to edit the number.Press CANCEL to backspace and erase a digit.Press and hold CANCEL to return to the idle mode.Press /CID to move the cursor to the left or /DIR to the right.Press the PAUSE softkey to insert a dialing pause (a p appears).Press the NEXT softkey to move to the name. The screen shows EDIT NAME.Use the dialing keys (see page 47) to edit the name.Press CANCEL to backspace and erase a character.Press and hold CANCEL to return to the idle mode.Press /CID to move the cursor to the left or /DIR to the right.Press the SAVE softkey to save, then the screen shows the edited directory.Press CANCEL to exit to the previous menu.1.2.3.••••4.5.•••6.7.1.2.3.••••4.5.•••6.7.

50Telephone operationDelete a directory entryYou can delete a directory entry using a handset or the telephone base. Once a directory entry is deleted, it cannot be retrieved.To delete an entry:Search for the desired entry in the directory (see Review the directory or Alphabetical search on page 48).When the desired entry appears, press the DELETE softkey. The screen then shows the next alphabetical entry in the directory.1.2.

51Telephone operationStore a speed dial entryYou can store up to 10 directory entries in the speed dial directory. The speed dial entries are shared by all system handsets and telephone base.Using the handset:Press the MENU softkey when the handset is not in use.Press or to select DIRECTORY, then press the SELECT softkey.Press or to select Speed dial, then press the SELECT softkey. The screen shows a list from 1:<empty> to 0:<empty>.Press or to select the desired speed dial location, then press the REPLACE softkey. The screen shows the directory listed in chronological order.Press or to browse and select the desired entry, then press the ASSIGN softkey to conﬁrm your selection.Using the telephone base:Press the MENU softkey when the telephone base is not in use.Press /CID or /DIR to select Directory, then press the SELECT softkey.Press /CID or /DIR to select Speed dial, then press the SELECT softkey. The screen shows a list from 1:<empty> to 0:<empty>.Press /CID or /DIR to select the desired speed dial location, then press the REPLACE softkey. The screen shows the directory listed in chronological order. Press /CID or /DIR to browse and select the desired entry, then press the ASSIGN softkey to conﬁrm your selection.1.2.3.4.5.1.2.3.4.5.ASSIGNVTech800-595-9511DIRECTORYReviewAdd contactSpeed dialBACK SELECTDELETE REPLACESPEED DIAL1:<empty>2:<empty>3:<empty>DELETE REPLACESPEED DIAL1:VTech2:<empty>3:<empty>ReviewAdd contactSpeed dialSELECTSPEED DIAL1:<empty>2:<empty>DELETE REPLACESPEED DIAL1:VTech2:<empty>DELETE REPLACEVTech800-595-9511ASSIGN

52Telephone operationReview the speed dial directoryUsing the handset:Press the MENU softkey when the handset is not in use.Press or to select DIRECTORY, then press the SELECT softkey.Press or to select Speed dial, then press the SELECT softkey.Press or to browse.Using the telephone base:Press the MENU softkey when the telephone base is not in use.Press /CID or /DIR to select Directory, then press the SELECT softkey. Press /CID or /DIR to select Speed dial, then press the SELECT softkey. Press /CID or /DIR to browse. Dial a speed dial entryUsing the handset:When the handset is not in use, press and hold the assigned number of the desired speed dial entry.Press , or .Using the telephone base:When the telephone base is not in use, press and hold the assigned number of the desired speed dial entry.Press LINE 1 or LINE 2.1.2.3.4.1.2.3.4.1.2.1.2.DIRECTORYReviewAdd contactSpeed dialBACK SELECTReviewAdd contactSpeed dialSELECT

53Telephone operationEdit a speed dial entryUsing the handset:When the handset is not in use, press and hold the assigned number of the desired speed dial entry.When the desired entry appears, press the EDIT softkey. The screen shows EDIT NUMBER.Use the dialing keys (0-9) to edit the number.Press OFF to backspace and erase a digit.Press and hold OFF to return to the idle mode.Press to move the cursor to the left or to the right.Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).Press the NEXT softkey to move to the name. The screen shows EDIT NAME.Use the dialing keys (see page 47) to edit the name.Press OFF to backspace and erase a character.Press and hold OFF to return to idle mode.Press on the handset to move the cursor to the left or to the right.Press the SAVE softkey to save, then the screen shows the edited entry.Press OFF to exit to the idle mode.Using the telephone base:When the telephone base is not in use, Press and hold the assigned number of the desired speed dial entry.When the desired entry appears, press the EDIT softkey. The screen shows EDIT NUMBER.Use the dialing keys (0-9) to edit the number.Press CANCEL to backspace and erase a digit.Press and hold CANCEL to return to the idle mode.Press /CID to move the cursor to the left or /DIR to the right.Press the PAUSE softkey to insert a dialing pause (a p appears).Press the NEXT softkey to move to the name. The screen shows EDIT NAME.Use the dialing keys (see page 47) to edit the name.Press CANCEL to backspace and erase a character.Press and hold CANCEL to return to the idle mode.Press /CID to move the cursor to the left or /DIR to the right.Press the SAVE softkey to save, then the screen shows the edited entry.Press CANCEL to exit to the idle mode.1.2.3.••••4.5.•••6.7.1.2.3.••••4.5.•••6.7.

54Telephone operationReassign a speed dial entryYou can reassign a speed dial entry using a handset or the telephone base.To edit an entry:Search for the desired entry in the speed dial directory (see Review the speed dial directory on page 52).When the desired entry appears, press the REPLACE softkey. The screen shows the directory listed in chronological order.Press or on the handset or /CID or /DIR on the telephone base to browse and select another desired entry, then press the ASSIGN softkey to conﬁrm your selection.Press OFF on the handset or CANCEL on the telephone base to exit to the previous menu.Delete a speed dial entryYou can delete a speed dial entry using a handset or the telephone base. Once a speed dial entry is deleted, it cannot be retrieved.To delete an entry:Search for the desired entry in the speed dial directory (see Review the speed dial directory on page 52).When the desired entry appears, press the DELETE softkey. The screen then shows the speed dial directory.1.2.3.4.1.2.

55Telephone operationAbout caller IDThis product supports caller ID services provided by most telephone service providers. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number that are sent by the telephone service provider after the ﬁrst or second ring. Caller ID allows you to see the name, number, date and time of calls.Information about caller ID with call waitingCaller ID with call waiting lets you see the name and telephone number of the caller before answering the telephone, even while on another call.It may be necessary to change your telephone service to use this feature. Contact your telephone service provider if:You have both caller ID and call waiting, but as separate services (you may need to combine these services).You have only caller ID service, or only call waiting service.You do not subscribe to caller ID or call waiting services.There are fees associated with caller ID services. In addition, services may not be available in all areas.This product can provide information only if both you and the caller are in areas offering caller ID service and if both telephone service providers use compatible equipment. The time and date are sent by the telephone service provider along with the call information.Caller ID information may not be available for every incoming call. Callers may intentionally block their names and/or telephone numbers. To view call log entries with numbers between 16 and 24 digits, you must save the entry to the directory (see page 59).•••You can use this product with regular caller ID service, or you can use this product’s other features without subscribing to either caller ID or combined caller ID with call waiting service.

56Telephone operationCaller ID historyIf you subscribe to caller ID service provided by your telephone service provider, information about each caller will appear after the ﬁrst or second ring. If you answer a call before the caller information appears on the screen, it is not saved in the call log.The call log stores up to 50 entries. Each entry has up to 24 digits for the phone number and 15 characters for the name. If the phone number has more than 15 digits, only the last 15 digits appear. If the name has more than 15 characters, only the ﬁrst 15 characters are shown and saved in the call log.You can review, redial, and copy an entry into the directory.Entries appear in reverse chronological order.When the call log is full, the oldest entry is deleted to make room for new incoming call information.L1)X Missed and/or L2)X Missed displays when there are new call log entries that have not been reviewed.Call log empty shows when there are no records in the call log.Only one handset or the telephone base can review the call log at a time. If a handset tries to enter the call log while another handset or the telephone base is already in it, its screen shows Not available at this time.Missed calls indicatorWhen there are calls that have not been reviewed in the call log, the corresponding line message, L1)X Missed or L2)X Missed, shows on the handset and the telephone base.Each time you review a call log entry marked NEW, the number of missed calls decreases by one.When you have reviewed all the missed calls, the missed calls indicator no longer shows.If you do not want to review the missed calls one by one, press and hold OFF on the handset or CANCEL on the telephone base to erase the missed calls indicator. All the entries are then considered old and kept in the call log.•••••••If the phone number has more than 24 digits, it will not be saved or shown in the call log. MENUHandsetL1)X MissedL2)X Missed12:45am 12/311 NEWDELETE SAVEVTech800-595-951112:45am 12/311

57Telephone operationMemory matchWhen the incoming telephone number matches exactly a telephone number in your directory, the name on the screen matches the corresponding name in your directory.For example, if Linda Jones calls, her name appears as Linda if this is how you entered it into your directory.Review the call logUsing the handset:Press CID when the handset is not in use.Press or to browse.-OR-Press the MENU softkey when the handset is not in use.Press or to select CALL LOG, then press the SELECT softkey.Press the SELECT softkey to select Review.Press or to browse.Using the telephone base:Press /CID when the telephone base is not in use.Press /CID or /DIR to browse.-OR-Press the MENU softkey when the telephone base is not in use.Press /CID or /DIR to select Call log, then press the SELECT softkey.Press the SELECT softkey to select Review.Press /CID or /DIR to browse.1.2.1.2.3.4.1.2.1.2.3.4.The name (if available), telephone number, date and time of all incoming calls are shown on the screen.You hear a double beep when you have reached the beginning or end of the call log.••The number shown in the call log is in the format sent by the telephone service provider. The telephone service provider usually delivers 10-digit phone numbers (area code plus phone number). If the last 7-digit of an incoming telephone number does not match a number in your directory, the name appears as it is delivered by the telephone service provider. BACK SELECTCALL LOG CALL LOGReviewDel all callsBACK SELECT DirectoryCall logPage all HSSELECT ReviewDelete all callsSELECT

58Telephone operationMake a call log entry ready to dialAlthough the call log entries received have 10 digits (the area code plus the seven-digit number), in some areas, you may need to dial only the seven digits, 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change the number of digits that you dial from the call log and store to the directory.While reviewing the call log, press # repeatedly to show different dialing options for local and long distance numbers before dialing or saving the telephone number in the directory.Press 1 repeatedly if you need to add or remove 1 in front of the telephone number before dialing or saving it in the directory.When the number is shown in the correct format for dialing, press , or on the handset; or LINE 1 or LINE 2 on the telephone base to call the number.Dial a call log entryUsing the handset:Search for the desired entry in the call log (see Review the call log on page 57).When the desired entry appears and is in the correct format for dialing, press , or to dial the entry.Using the telephone base:Search for the desired entry in the call log (see Review the call log on page 57).When the desired entry appears and is in the correct format for dialing, press LINE 1 or LINE 2 to dial the entry.1.2.1.2.800-595-95111-800-595-9511595-95111-595-9511800-595-95111-800-595-9511595-95111-595-9511

59Telephone operationSave a call log entry to the directoryUsing the handset:Select a desired entry in the call log (see Review the call log on page 57).When the desired entry appears, press the SAVE softkey. The screen shows EDIT NUMBER.Use the dialing keys (0-9) to edit the number.Press OFF to backspace and erase a digit.Press and hold OFF to return to the idle mode.Press to move the cursor to the left or to the right.Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).Press the NEXT softkey to move to the name. The screen displays EDIT NAME.Use the dialing keys (see page 47) to edit the name.Press OFF to backspace and erase a character.Press and hold OFF to return to the idle mode.Press to move the cursor to the left or to the right.Press the SAVE softkey, then the screen shows the saved directory.Press OFF to exit to the previous menu.Using the telephone base:Select a desired entry in the call log (see Review the call log on page 57).When the desired entry appears, press the SAVE softkey. The screen shows EDIT NUMBER.Use the dialing keys (0-9) to edit the number.Press CANCEL to backspace and erase a digit.Press and hold CANCEL to return to the idle mode.Press /CID to move the cursor to the left or /DIR to the right.Press the PAUSE softkey to insert a dialing pause (a p appears).Press the NEXT softkey to move to the name. The screen displays EDIT NAME.Use the dialing keys (see page 47) to edit the name.Press CANCEL to backspace and erase a character.Press and hold CANCEL to return to the idle mode.Press /CID to move the cursor to the left or /DIR to the right.1.2.3.••••4.5.•••6.7.1.2.3.••••4.5.•••If you try to save a call log entry to the directory that is already saved in the directory, the telephone base or handset shows Already saved.If you try to save a call log entry without caller ID information, the telephone base or handset shows Unable to save.••

60Telephone operationPress the SAVE softkey, then the screen shows the saved directory.Press CANCEL to exit to the previous menu.Delete from the call logYou can use a handset or the telephone base to delete from the call log.To delete a single entry:Select a desired entry in the call log (see Review the call log on page 57).When the desired entry appears, press the DELETE softkey. The screen shows the previous call log entry.To delete all entries:Using the handset:Press the MENU softkey when the handset is not in use.Press or to select Call log, then press the SELECT softkey.Press or to select Del all calls, then press the SELECT softkey. The screen shows Delete all calls? Press the YES softkey to delete or press the NO softkey to exit to the previous menu.Using the telephone base:Press the MENU softkey when the telephone base is not in use.Press /CID or /DIR to select Call log and then press the SELECT softkey.Press /CID or /DIR to select Del all calls, then press the SELECT softkey. The screen shows 6.7.1.2.1.2.3.4.1.2.3.Call log display screen messagesDisplays WhenPrivate name The caller is blocking the name.Private number The caller is blocking the telephone number.Private caller The caller is blocking the name and number. Unknown name This caller’s name is unavailable. Unknown number This caller’s number is unavailable.Unknown caller No information is available about this caller.Long distance OR L (before the caller’s number) It is a long distance call. YES NO Delete all calls? CALL LOGReviewDel all callsBACK SELECT ReviewDel all callsSELECT Delete allcalls?YES NO

61Answering system and voicemailYour telephone has separate indicators for two different types of voice messages: those left on its built-in answering system and those left on your telephone service provider’s voicemail (fees may apply). Your telephone’s built-in answering system messages and voicemail messages are separate. Each alerts you to new messages differently.If the icon and a line number appear on the handset and telephone base, your telephone service provider is indicating that it has new voicemail for you. To listen to your voicemail, you typically dial an access number provided by your telephone service provider, followed by a security code or PIN.If the /MAILBOX LINE 1 or /MAILBOX LINE 2 button on the telephone base ﬂashes, your digital answering system has new messages for you. To listen to the messages, press the ﬂashing mailbox button. Some telephone service providers bundle or combine multiple services like voicemail and call waiting, so you may not be aware that you have voicemail. To check what services you have and how to access them, contact your telephone service provider.To use your voicemail service rather than your answering system, turn off your answering system. To use your answering system rather than your voicemail service, contact your telephone service provider to deactivate your voicemail service. You can also use your telephone answering system and voicemail together by setting your built-in answering system to answer before voicemail answers as described below. To learn how to program your voicemail settings, contact your telephone service provider. Then, if you are on a call, or if the answering system is busy recording a message and you receive another call, the second caller can leave a voicemail message.Set your answering system to answer calls at least two rings earlier than your voicemail is set to answer. For example, if your voicemail answers after six rings, set your answering system to answer after four rings. Some voicemail providers may program the delay before answering calls in seconds instead of rings; in this case, allow six seconds per ring when determining the appropriate setting.Message capacityThe answering system of line 1 and line 2 can each record and store up to 99 messages. Each message can be up to four minutes in length. The total storage capacity of each telephone line for the announcement, messages and memos is approximately 14 minutes. The actual recording time depends on individual message characteristics. Messages remain available for replay until you delete them.••Answering system operation

62Answering system operationNew message indicationWhen there are new messages on the answering system of line 1, L1)X New Msgs and 1 display on the handset and 1 on the telephone base. /MAILBOX LINE 1 ﬂashes on the telephone base.When there are new messages on the answering system of line 2, L2)X New Msgs and 2 display on the handset and telephone base. /MAILBOX LINE 2 ﬂashes on the telephone base.When there are new messages on the answering system of both line 1 and line 2, L1)X New Msgs, L2)X New Msgs and 12display on the handset and 1 2 on the telephone base. /MAILBOX LINE 1 and /MAILBOX LINE 2 ﬂash on the telephone base.Call interceptIf you want to talk to the caller who is leaving a message on line 1, press on the handset or press LINE 1 on the telephone base.If you want to talk to the caller who is leaving a message on line 2, press on the handset or press LINE 2 on the telephone base. BACK SAVEL1) X New MsgsL2) X New Msgs12:45pm 12/3112 1 2 L1) X New MsgsL2) X New Msgs12:45pm 12/31BACK SELECT

63Answering system operationMessage playbackIf you have new messages, the telephone plays only the new messages (oldest ﬁrst). If there are no new messages, the telephone plays back all messages (oldest ﬁrst).When playback begins, you hear the total number of messages followed by the day and time of the message. After the last message, the telephone announces, “End of messages.”To play messages using the telephone base:Press /MAILBOX LINE 1 for line 1 or /MAILBOX LINE 2 for line 2 to listen to messages. Options during playback:Press /VOL/ to adjust the speaker volume.Press /SKIP to skip to the next message.Press /REPEAT to repeat the message currently playing. Press /REPEAT twice to listen to the previous message.Press X/DELETE to delete the current message. The system advances to the next message.Press /MAILBOX LINE 1 for line 1 or /MAILBOX LINE 2 for line 2 to stop listening to messages.Press CANCEL to exit to the previous menu.To play messages using the handset:Press the MENU softkey when the handset is not in use.Press the SELECT softkey to select ANSWERING SYS. Press or to select Mailbox 1 or Mailbox 2. Press the SELECT softkey.Press or to select Play messages, then press the SELECT softkey. Options during playback:Press /VOL/ to adjust the speaker volume.Press 6 to skip to the next message.Press 4 to repeat the message currently playing. Press 4 twice to listen to the previous message.Press 3 to delete the current message. The system advances to the next message.Press 5 to stop.Press the BACK softkey to exit to the previous menu.1.••••••1.2.3.4.••••••When the memory of the answering system is full on line 1 or line 2, the corresponding line message, L1)Ans Sys Full or L2)Ans Sys Full, displays on both the handset and the telephone base. Delete some messages to make room for new messages.You can only delete old messages, which are messages you have played.••

64Answering system operationDelete all messagesTo delete all old messages with the telephone base:Press X/DELETE when the telephone base is not in use.Press /CID or /DIR to select Mailbox 1 or Mailbox 2, then press the SELECT softkey.The telephone base shows Delete all old messages? Press the YES softkey to conﬁrm your selection or press the NO softkey to return to the previous menu.-OR-Press the MENU softkey when the telephone base is not in use. Press the SELECT softkey to select Answering sys.Press /CID or /DIR to select Mailbox 1 or Mailbox 2, then press the SELECT softkey.Press the SELECT softkey to select Delete all old.The telephone base shows Delete all old messages? Press the YES softkey to conﬁrm your selection or press the NO softkey to return to the previous menu.To delete all old messages with the handset:Press the MENU softkey when the handset is not in use.Press the SELECT softkey to select ANSWERING SYS.Press or to select Mailbox 1 or Mailbox 2, then press the SELECT softkey.Press or to select Delete all old, then press the SELECT softkey. The handset shows Delete all old messages? Press the YES softkey to conﬁrm your selection or press the NO softkey to return to the previous menu.1.2.3.1.2.3.4.1.2.3.4.5.

65Answering system operation“Memory is full” is announced if you record a memo when the memory is full.Each memo can be up to four minutes in length.Memos shorter than one second are not recorded.•••Record and play memosMemos are your own recorded messages used as reminders for yourself or others who use the same answering system. You can record your own memos using the handset or telephone base. Playback and delete them the same way as incoming messages.Record a memo using the telephone base:Press •/REC while the telephone base is not in use.Press the SELECT softkey to select Memo.Press /CID or /DIR to select Mailbox 1 or Mailbox 2, then press the SELECT softkey.The telephone base announces, “Record after the tone. Press 5 when you are done.” After the tone, speak towards MIC (microphone) of the telephone base. Press 5 or the STOP softkey when ﬁnished recording. The telephone base announces, “Recorded.”-OR-Press the MENU softkey when the telephone base is not in use.Press the SELECT softkey to select Answering sys.Press /CID or /DIR to select Mailbox 1 or Mailbox 2, then press the SELECT softkey.Press /CID or /DIR to select Record memo, then press the SELECT softkey.The telephone base announces, “Record after the tone. Press 5 when you are done.” After the tone, speak towards the microphone MIC of the telephone base. Press 5 or the STOP softkey when ﬁnished recording. The telephone base announces, “Recorded.”Record a memo using the handset:Press the MENU softkey when the handset is not in use.Press or to select ANSWERING SYS, then press the SELECT softkey.Press or to select Mailbox 1 or Mailbox 2. Press the SELECT softkey.Press or to select Record memo, then press the SELECT softkey.The handset announces, “Record after the tone. Press 5 when you are done.” After the tone, speak towards the microphone of the handset.Press 5 or the STOP softkey when ﬁnished recording. The handset announces, “Recorded.”1.2.3.4.1.2.3.4.5.1.2.3.4.5.6.

66Answering system operationIf you do not press any key after you enter the remote access code, all new messages play. If there are no new messages, all old messages play.Once the new messages have played, the telephone announces the help menu options. If you do not press any key within 20 seconds, the remote access call automatically disconnects.When the answering system is turned off, the telephone answers after 10 rings, and announces, “Please enter your remote access code.”When the memory is full, the answering system answers incoming calls after 10 rings and announces, “Memory is full. Enter the remote access code.”••••Remote accessA two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19. See Remote access code on page 28 to change the code.Dial your telephone number from any touch-tone telephone.When the system plays your announcement, enter the two-digit security code.Once the new messages have played, you can also enter one of the following remote commands.Hang up or press 8 to end the call.1.2.3.4.Command Function1Play all messages.2Play only new messages.3Delete the current message (during playback).33 Delete all old messages.4Repeat the current message (during playback).44 Skip to the previous message (during playback).5Stop.*5 Hear a list of remote commands.6Skip to the next message (during playback).*7 Record a new announcement.8End the call.0Turn the answering system on or off.

67Screen display messagesAlready saved The telephone number entered is already stored in the directory.Base is calling Telephone base is calling.Call log empty There are no call log entries.Calling base A system handset is calling the telephone base.Calling handset(for models with one handset) Calling handset X(for models with two or more handsets)Another system handset or the telephone base is calling a system handset.Directory empty There are no directory entries.Directory is full The directory is full.Ended You have just ended a call.Handset is calling(for models with one handset)Handset X is calling(for models with two or more handsets) The telephone base is called by a system handset.Other handset is calling(for models with two or more handsets)A system handset is called by another system handset.Intercom A system handset or the telephone base is on an intercom call.Intercom ended You have just ended an intercom call.L1)X Missed There are calls that have not been reviewed in your call log on line 1.L2)X Missed There are calls that have not been reviewed in your call log on line 2.L1)Ans Sys Full Answering system of line 1 is full.L2)Ans Sys Full Answering system of line 2 is full.L1)IN USE Line 1 is in use.L2)IN USE Line 2 is in use.L1)X New Msg(s) There are new voicemail messages from your telephone service provider on line 1.L2)X New Msg(s) There are new voicemail messages from your telephone service provider on line 2.Appendix

68AppendixScreen display messages (continued)L1)NO LINE There is no telephone line connected on line 1.L2)NO LINE There is no telephone line connected on line 2.Line 1 Incoming call There is an incoming call on line 1.Line 2 Incoming call There is an incoming call on line 2.Microphone ON MUTE is turned off and the person on the other end can hear you. Microphone off You have turned off the handset microphone. The other party cannot hear you but you can hear the other party. No signal, call endedCommunication between the system handset and telephone base is lost during a call.Not available at this time One system handset or the telephone base is already viewing the call log or directory and another handset/telephone base attempts to review it.Out of range ORno power at baseThe system handset cannot communicate with the telephone base. Check the telephone base power connection or move closer.Paging all handsets The telephone base is paging handset(s).**Paging** The system handset is paged.Place handset in charger The battery is very low. Place the system handset in the telephone base for recharging.Ringer muted The ringer is muted temporarily during an incoming call.Saved Your selection has been saved.Unable to call try again You try to make an intercom call but the system handset/telephone base you are calling is in the directory, in the call log, on an outside call, or the system handset is out of range.Unable to save You try to save a caller ID entry with no name or number.

69AppendixHandset and telephone base indicatorsHandset lightsOn when the handset speakerphone is in use.CHARGE On when the handset is charging in the telephone base.Telephone base lightsLINE 1 On when line 1 is in use or another telephone sharing line 1 is in use.Flashes quickly when there is an incoming call on line 1.Flashes slowly when a call on line 1 is on hold.LINE 2 On when line 2 is in use or another telephone sharing line 2 is in use.Flashes quickly when there is an incoming call on line 2.Flashes slowly when a call on line 2 is on hold./ON/OFF LINE 1 On when the answering system of line 1 is turned on./ON/OFF LINE 2 On when the answering system of line 2 is turned on./MAILBOX LINE 1 Flashes when there are new messages in the mailbox of line 1./MAILBOX LINE 2 Flashes when there are new messages in the mailbox of line 2.

70AppendixHandset battery is charging (animated displayed). Becomes solid when the battery is fully charged.Flashes when the battery is low and needs charging. 1Line 1 is in use. 2Line 2 is in use.11Handset ringer of line 1 is turned off.12Handset ringer of line 2 is turned off.1 Handset ringers of line 1 and line 2 are turned off. 1New voicemail received on line 1 from the telephone service provider. 2New voicemail received on line 2 from the telephone service provider. 12New voicemail received on lines 1 and 2 from the telephone service provider. 1New answering system message(s) on line 1. 2New answering system message(s) on line 2.New answering system messages on lines 1 and 2.AnS1ONAnswering system of line 1 is turned on.AnSON2Answering system of line 2 is turned on.AnS1ON2Answering systems of line 1 and line 2 are turned on.Speakerphone is in use.A wired headset is being used.NEW New missed call(s) in call log.MUTE Microphone is muted.Handset screen icons1212

71Appendix1Line 1 is in use.2Line 2 is in use.11Handset ringer of line 1 is turned off.12Handset ringer of line 2 is turned off.112Handset ringers of lines 1 and 2 are turned off.1New voicemail received on line 1 from the telephone service provider.2New voicemail received on line 2 from the telephone service provider.1 2 New voicemail received on lines 1 and 2 from the telephone service provider.1New answering system message(s) on line 1.2New answering system message(s) on line 2.1 2 New answering system messages on lines 1 and 2.NEW New missed call(s) in call log.MUTE Microphone is muted.Telephone base screen icons

72AppendixExpand your telephone systemThe handset provided with your telephone system is already registered as HANDSET. Additional handsets registered to the telephone system are assigned in sequential order. If you register another new handset to your telephone system, the new registered handset is assigned HANDSET 2. Then your ﬁrst handset is renamed as HANDSET 1. This telephone system accommodates up to 12 handsets.Add and register a handset (optional)You can add new handsets (DS6101, purchased separately) to your telephone system, but each handset must be registered with the telephone base before use. When ﬁrst purchased, each expansion handset shows Press [HOLD] on base for 4 sec, then press [#] on handset. You may need to charge the handset before registering to the telephone base. For more details on battery charging, see the table on page 4.To register a handset:Place the unregistered handset in the telephone base. If Press [HOLD] on base for 4 sec, then press [#] on handset does not appear on the handset screen after a few seconds, remove the handset and place it in the telephone base again.Press and hold HOLD on the telephone base for about four seconds until the telephone base displays Registering handset. While the handset is still in the telephone base, press # (pound key) on the handset. The handset shows Registering... Please wait and it takes up to 60 seconds to complete the registration. The handset and the telephone base show HANDSET X Registered (X represents the handset number assigned) and you hear a beep when the registration completes.1.2.If the registration fails, the handset shows Registration failed. To reset the handset, remove the handset from the telephone base and place it back in. Try the registration process again.You cannot register a handset if any other system handset is in use.••#HOLD

73AppendixReplace a handsetIf you want to replace a handset or reassign the designated handset number of a registered handset, you must deregister all the handsets and then individually register each handset.To make deregistration easier, read all of the instructions on this page before you begin. To deregister all handsets:Remove any handset from the telephone base. Press and hold HOLD on the telephone base for about 10 seconds until the telephone base displays Deregister all handsets?Press the YES softkey.The deregistration process takes about 10 seconds to complete. All handsets show Press [HOLD] on base for 4 sec, then press [#] on handset when the deregistration completes.If deregistration fails, you may need to reset the telephone and try again.To reset:Pick up the registered handset and then press or . Press OFF and then place the handset back in the telephone base.-OR-Unplug the power adapter from the telephone base, then plug it back in.1.2.3.1.2.1.You cannot deregister a handset if any system handset or telephone base is in use.

74AppendixTroubleshootingIf you have difﬁculty with your telephone, please try the suggestions below. For Customer Service, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377.My telephone does not work at all.Make sure the battery is installed and charged correctly (page 4). For optimum daily performance, return the handset to the telephone base after use.Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch.Make sure the telephone line cord is plugged ﬁrmly into the telephone base and the telephone wall jack.Unplug the electrical power to the telephone base. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to synchronize.Charge the battery in the handset for up to 16 hours.If the battery is completely depleted, it may take up to 30 minutes to charge the handset before Low battery appears on the screen (page 4).Remove and install the battery again. If that still does not work, it may be necessary to purchase a new battery.Disconnect the telephone base from the telephone wall jack and plug in a working telephone. If the other telephone does not work, the problem is probably in the wiring or telephone service. Call the telephone service provider.5IFEJTQMBZTIPXT-/0-*/& or-/0-*/&*DBOOPUHFUBEJBMUPOF. First, try all the above suggestions.Make sure the telephone line cord is plugged ﬁrmly into the telephone base and the telephone wall jack. Disconnect the telephone line cord from your telephone and connect it to another telephone. If there is no dial tone on that other telephone either, then the telephone line cord may be defective. Try installing a new telephone line cord. If changing the telephone line cord does not help, the wall jack (or the wiring to this wall jack) may be defective. Contact your telephone service provider. I cannot dial out.First, try all the above suggestions.Make sure there is a dial tone before dialing. It is normal if the handset takes a second or two to synchronize with the telephone before producing a dial tone. Wait an extra second before dialing.If the other telephones in your home are having the same problem, the problem is in the wiring or telephone service. Contact your telephone service provider (charges may apply).Eliminate any background noise. Mute the cordless handset before dialing, or dial from another room in your home with less background noise.•••••••••••••••

75AppendixTroubleshootingLow battery shows on handset screen.Place the handset in the telephone base for recharging.Remove and install the battery again and use it until fully depleted, then recharge the handset in the telephone base for up to 16 hours.If the above measures do not correct the problem, replace the battery.The battery does not charge in the handset or the handset battery does not accept charge.Make sure the handset is placed in the telephone base correctly. The CHARGE light on the handset should be on.Remove and install the battery again, then charge for up to 16 hours.If the handset is in the telephone base but the CHARGE light on the handset is not on, refer to The CHARGE light is off in this section (page 75).If the battery is completely depleted, it may take up to 30 minutes to charge the handset before Low battery appears on the screen (page 4).Purchase a new battery. Refer to the Battery section (page 4).The CHARGE light is off.Clean the charging contacts on the handset and telephone base each month with a pencil eraser or a dry non-abrasive fabric.Make sure the power adapter and telephone line cord are plugged in correctly and securely.Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one minute for the handset and telephone base to reset.The telephone does not ring when there is an incoming call.Make sure the handset ringer volume is not set to off or the lowest level (page 15) and the telephone base ringer volume is not set to off or the lowest level (page 20).Make sure the telephone line cord and power adapter are plugged in properly (pages 2 and 3).The handset may be too far from the telephone base. Move it closer to the telephone base.There may be too many extension phones on the telephone line to allow all of them to ring simultaneously. Unplug some of them.If the other telephones in your home are having the same problem, the problem is in the wiring or telephone service. Contact your telephone service provider (charges may apply).Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.Test a working telephone at the telephone wall jack. If another telephone has the same problem, the problem is in the telephone wall jack. Contact your telephone service provider (charges may apply).••••••••••••••••••

76AppendixTroubleshootingThe telephone line cord may be defective. Install a new telephone line cord.Remove and install the battery again and place the handset in the telephone base.Wait for the handset to synchronize with the telephone base. Allow up to one minute for this to take place.My handset beeps and is not performing normally.Make sure the power cord is securely plugged into the telephone base. Plug the telephone base into a different working electrical outlet not controlled by a wall switch.Move the handset closer to the telephone base. It may be out of range.Reset the telephone base by unplugging the electrical power to the base. Wait for 15 seconds and plug it back in again. Allow up to one minute for the cordless handset and the telephone base to synchronize.Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.There is interference during a telephone conversation.My calls fade out when I am using the cordless handset.The handset may be out of range. Move it closer to the telephone base.If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone lines, you must install a DSL ﬁlter between the telephone line cord and the telephone wall jack. The ﬁlter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL ﬁlters.Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference. Try moving the appliance or telephone base to another outlet.Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge protector) into a different location. If this doesn’t solve the problem, relocate your telephone or modem farther apart from each other, or use a different surge protector.The location of your telephone base can impact the performance of your cordless phone. For better reception, install the telephone base in a centralized location within your home or ofﬁce, away from walls or other obstructions. In many environments, elevating the telephone base improves overall performance.Disconnect the telephone base from the telephone wall jack and plug in a corded telephone. If calls are still not clear, the problem is probably in the wiring or telephone service. Contact your telephone service provider (charges may apply).If the other telephones in your home are having the same problem, the problem is in the wiring or telephone service. Contact your telephone service provider (charges may apply).•••••••••••••••

77AppendixTroubleshootingI hear other calls when using the telephone.Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If you still hear other calls, the problem is probably in the wiring or telephone service. Contact your telephone service provider.I hear noise on the cordless handset and the keys do not work.Make sure the telephone line cord is plugged in securely.Registration failed appears on the handset.Only one handset can be registered at a time. If you have multiple handsets to register, please follow the instructions on page 72 for the ﬁrst handset. Once a handset has been successfully registered, repeat the steps for each handset that needs to be registered.Make sure that the telephone base and handset(s) are in idle mode when registering a handset.Follow the steps on page 80 for the common cure for electronic equipment, then try again to register a handset.My caller ID features are not working properly.Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your telephone.The caller may not be calling from an area which supports caller ID.Both your and the callers’ telephone service providers must use equipment compatible with the caller ID service.The caller ID information shows after the ﬁrst or second ring.If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone lines, you must install a DSL ﬁlter between the telephone line cord and the telephone wall jack. The ﬁlter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL ﬁlters.The telephone does not receive caller ID or the telephone does not show caller ID during call waiting.Make sure you subscribe to caller ID with call waiting features provided by your telephone service provider.The caller may not be calling from an area which supports caller ID.Both your and the caller’s telephone service providers must use equipment compatible with caller ID service.If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone lines, you must install a DSL ﬁlter between the telephone line cord and the telephone wall jack. The ﬁlter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL ﬁlters.••••••••••••••

78AppendixTroubleshootingCaller ID entries do not match the numbers I need to dial.Caller ID service delivers 10 digits (the area code plus the seven-digit number). If you need to dial something other than 10 digits, see page 58 for instructions on changing the number.If you dial seven digits for local calls you may want to use the home area code feature (pages 14 and 19).Out of range OR no power at base shows on the handset screen.The handset may be out of range. Move it closer to the telephone base.Make sure the power cord is securely plugged into the telephone base. Use a working electrical outlet not controlled by a wall switch.Reset your telephone by unplugging the power adapter from the telephone base. Disconnect the battery from the cordless handset. Wait for 15 seconds, then plug in the power adapter and install the battery again. Place the handset in the telephone base and allow up to one minute for the handset and telephone base to synchronize.Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.An icon and a line number appear on the handset and telephone base screen and I don’t know why.Your telephone has voicemail indication that is separate from the built-in answering system. If the icon and a line number appear on the display, your telephone has received a signal from your telephone service provider that you have a voicemail message waiting for you to retrieve from them. Contact your telephone service provider for more information on how to access your voicemail.I cannot retrieve voicemail messages.Your telephone has both a built-in answering system and voicemail indication. They are independent features and each alerts you to new messages differently (page 61). If you subscribe to voicemail service from your telephone service provider (charges may apply), contact your telephone service provider for more information on how to access your voicemail.The answering system does not answer after the correct number of rings.Make sure the answering system is on. When the answering system is on, the ANS ON icon with the corresponding line number(s) should show on the handset and the corresponding telephone base light(s), /ON/OFF LINE 1 and/or /ON/OFF LINE 2, should be lit on the telephone base.If toll saver is selected, the number of rings changes to two when there are new messages waiting (page 27).If the memory is full or if the answering system is off, the answering system answers after 10 rings.•••••••••••

79AppendixTroubleshootingIn some cases, the answering system is affected by the ringing system used by the telephone service provider.If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers (page 61). To determine how many rings will activate your voicemail, please contact your telephone service provider.If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with the answering system.The outgoing announcement is not clear.When recording the announcement, make sure you speak in a normal tone of voice towards the microphone of the handset or the telephone base.Make sure there is no background noise when recording.The answering system does not record messages.Make sure the answering system is on.When the answering machine memory is full, it does not record new messages until some old messages are deleted.If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers (page 61). To determine how many rings will activate your voicemail, please contact your telephone service provider.If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with the answering system.The messages on the answering system are very difﬁcult to hear.Press /VOL on the handset or telephone base to increase the speaker volume.The messages on the answering system are incomplete.If a caller leaves a very long message, part of it may be lost when the answering system disconnects the call after four minutes.If the memory on the answering system becomes full during a message, the answering system stops recording and disconnects the call.If the caller’s voice is very soft, the answering system may stop recording and disconnect the call.The answering system does not respond to remote commands.Make sure your remote access code is correct (page 28).Make sure you are calling from a touch-tone telephone. When dialing a number, there should be tones. If there are clicks, then it is not a touch-tone telephone and cannot activate the answering system.•••••••••••••••

80AppendixTroubleshootingThe answering system may not detect the remote access code when your announcement is playing. Wait until the announcement is over before entering the code.There may be interference on the telephone line you are using. Press the dial pad keys ﬁrmly when dialing.I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t work.Make sure your computer is powered on.Make sure your Internet connection is working properly.Make sure that the software is installed and running for your nontraditional telephone service. Make sure to plug your USB telephone adapter into a dedicated USB port on your computer. Do not plug into a multiple port USB hub (USB splitter) that is not powered.In a few rare instances, the USB port on your computer may not have enough power. In these instances, try using a USB hub with its own external power supply.If you are using a ﬁrewall, it may prevent access to your nontraditional telephone service. Contact your service provider for more information.Common cures for electronic equipment.If the telephone is not responding normally, put the cordless handset in the telephone base. If it does not respond, try the following (in the order listed):- Disconnect the power to the telephone base.- Disconnect the battery on the cordless handset.- Wait a few minutes before connecting power to the telephone base.- Install the battery again and place the cordless handset in the telephone base.- Wait for the cordless handset to synchronize with the telephone base. Allow up to one minute for this to take place.•••••••••

81AppendixImportant safety instructionsWhen using your telephone equipment, basic safety precautions should always be followed to reduce the risk of ﬁre, electric shock and injury, including the following:Read and understand all instructions.Follow all warnings and instructions marked on the product.Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.Do not use this product near water such as near a bath tub, wash bowl, kitchen sink, laundry tub or swimming pool, or in a wet basement or shower.Do not place this product on an unstable table, shelf, stand or other unstable surfaces.Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper ventilation is not provided.This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home or ofﬁce, consult your dealer or local power company.Do not allow anything to rest on the power cord. Do not install this product where the cord may be walked on.Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product.To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the telephone base or handset other than speciﬁed access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product is subsequently used.Do not overload wall outlets and extension cords.Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions:When the power supply cord or plug is damaged or frayed.If liquid has been spilled onto the product.If the product has been exposed to rain or water.If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operation instructions. Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation.If the product has been dropped and the telephone base and/or handset has been damaged.If the product exhibits a distinct change in performance.Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning.Do not use the telephone to report a gas leak in the vicinity of the leak. Under certain circumstances, a spark may be created when the adapter is plugged into the power outlet, or when the handset is replaced in its cradle. This is a common event associated with the closing of any electrical circuit. The user should not plug the phone into a power outlet, and should not put a charged handset into the cradle, if the phone is located in an environment containing concentrations of ﬂammable or ﬂame-supporting gases, unless there is adequate ventilation. A spark in such an environment could create a ﬁre or explosion. Such environments might include: medical use of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc.Only put the handset of your telephone next to your ear when it is in normal talk mode.The power adapter is intended to be correctly oriented in a vertical or ﬂoor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.SAVE THESE INSTRUCTIONS1.2.3.4.5.6.7.8.9.10.11.12.A.B.C.D.E.F.13.14.15.16.

82Appendix*NQPSUBOUTBGFUZJOTUSVDUJPOT#BUUFSZCAUTION: Use Only Supplied Battery.Do not dispose of the battery in a fire. Check with local waste management codes for special disposal instructions.Do not open or mutilate the battery. Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.Exercise care in handling batteries in order not to create a short circuit with conductive materials.Charge the battery provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual.1SFDBVUJPOTGPSVTFSTPGJNQMBOUFEDBSEJBDQBDFNBLFSTCardiac pacemakers (applies only to digital cordless telephones):Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:1BDFNBLFSQBUJFOUTShould keep wireless telephones at least six inches from the pacemaker.Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it is turned ON.Should use the wireless telephone at the ear opposite the pacemaker.WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones. ••••••••"CPVUDPSEMFTTUFMFQIPOFTPrivacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the cordless handset if the telephone base is unplugged, switched off or if the electrical power is interrupted.Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR often reduces or eliminates the interference.Rechargeable batteries: Exercise care in handling batteries in order not to create a short circuit with conducting material such as rings, bracelets, and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger.Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture the battery. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.•••••

83AppendixOperating rangeThis cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or ofﬁce.When the handset is out of range, the handset displays Out of range OR no power at base.If there is a call while the handset is out of range, it may not ring, or if it does ring, the call may not connect well when you press the corresponding line button, or . Move closer to the telephone base, then press the corresponding line button, or , to answer the call.If the handset moves out of range during a telephone conversation, there may be interference. To improve reception, move closer to the telephone base.MaintenanceTaking care of your telephoneYour cordless telephone contains sophisticated electronic parts, so it must be treated with care.Avoid rough treatmentPlace the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.Avoid waterYour telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.Electrical stormsElectrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electrical appliances during storms.Cleaning your telephoneYour telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or a mild soap. Do not use excess water or cleaning solvents of any kind.Remember that electrical appliances can cause serious injury if used when you are wet or standing in the water. If the telephone base should fall into the water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then remove the telephone by the unplugged cords.

84AppendixThe RBRC® sealThe RBRC® seal on the nickel-metal hydride battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada.The RBRC® program provides a convenient alternative to placing used nickel-metal hydride batteries into the trash or municipal waste, which may be illegal in your area.VTech’s participation in RBRC® makes it easy for you to drop off the spent battery at local retailers participating in the RBRC® program or at authorized VTech product service centers. Please call 1-800-8-BATTERYTM for information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources.RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.

85AppendixFCC, ACTA and IC regulationsFCC Part 15This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:Reorient or relocate the receiving antenna.Increase the separation between the equipment and receiver.Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.Consult the dealer or an experienced radio/TV technician for help.Changes or modiﬁcations to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this telephone.To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more. If you choose to use a clipping device, please make sure to only use the supplied VTech belt clip.For body worn operation, this handset has been tested and meets the FCC RF exposure guidelines when used with the accessories supplied or designated for this product. Use of other accessories may not ensure compliance with FCC RF exposure guidelines.This Class B digital apparatus complies with Canadian requirement: CAN ICES-3 (B)/NMB-3(B).FCC Part 68 and ACTAThis equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identiﬁer in the format US:AAAEQ##TXXXX. This identiﬁer must be provided to your telephone service provider upon request.The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the user’s manual.The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identiﬁer (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be ﬁve (5.0) or less. For more information, please contact your telephone service provider.••••

86AppendixFCC, ACTA and IC regulationsThis equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone service provider or a qualiﬁed installer.If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty.If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service. The telephone service provider is required to notify you before interrupting service. If advance notice is not practical, you will be notiﬁed as soon as possible. You will be given the opportunity to correct the problem and the telephone service provider is required to inform you of your right to ﬁle a complaint with the FCC. Your telephone service provider may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone service provider is required to notify you if such changes are planned.If this product is equipped with a corded or cordless handset, it is hearing aid compatible.If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, ﬁre, medical) in these locations. If you do store or test emergency numbers, please:Remain on the line and brieﬂy explain the reason for the call before hanging up.Perform such activities in off-peak hours, such as early morning or late evening.Industry CanadaThis device complies with Industry Canada licence-exempt RSS standard(s).Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.Privacy of communications may not be ensured when using this telephone.The term ‘’IC:‘’ before the certiﬁcation/registration number only signiﬁes that the Industry Canada technical speciﬁcations were met.The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed ﬁve.This product meets the applicable Industry Canada technical speciﬁcations.

87Appendix$BMJGPSOJB &OFSHZ $PNNJTTJPO CBUUFSZ DIBSHJOH UFTUJOHJOTUSVDUJPOTThis telephone is set up to comply with the energy-conserving standards right out of the box. These instructions are intended for California Energy Commission (CEC) compliance testing only. When then CEC battery charging testing mode is activated, all telephone functions, except battery charging, will be disabled. 5PBDUJWBUFUIF$&$CBUUFSZDIBSHJOHUFTUJOHNPEFWhen the phone is not in use, press .&/6, , , , , , , ,  and then the left softkey on the telephone base.The CEC battery charging testing mode will be activated in about 60 seconds. You hear a conﬁrmation tone from the telephone base.When the phone successfully enters the CEC battery charging testing mode, all cordless handsets will be deregistered. Then all handsets show Press [HOLD] on base for 4 sec, then press [#] on handset.When the phone fails to enter this mode, repeat the steps above.5PEFBDUJWBUFUIF$&$CBUUFSZDIBSHJOHUFTUJOHNPEFUnplug the telephone base power adapter from the power outlet, then plug it back in. Then the telephone base is powered up as normal.Register the handset back to the telephone base. See page 72 for handset registration instructions.1.2.1.2.

88AppendixFor C-UL compliance only.FTVSFTEFTÁDVSJUÁJNQPSUBOUFTAﬁn de réduire les risques d’incendie, de blessures corporelles ou d’électrocution, suivez toujours ces mesures préventives de base lorsque vous utilisez votre téléphone :Lisez et comprenez bien toutes les instructions.Observez toutes les instructions et mises en garde inscrites sur l’appareil.Débranchez ce téléphone de la prise murale avant de le nettoyer. N’utilisez pas de nettoyeurs liquides ni en aérosol. N’utilisez qu’un chiffon doux et légèrement humecté.N’utilisez pas ce produit près de l’eau, tel que près d’un bain, d’un lavabo, d’un évier de cuisine, d’un bac de lavage ou d’une piscine, ou dans un sous-sol humide ou sous la douche.Ne déposez pas ce téléphone sur un chariot, support ou table chancelants. L’appareil pourrait tomber et être sérieusement endommagé.Le boîtier de l’appareil est doté de fentes et d’ouvertures d’aération situées à l’arrière ou en dessous. Afin d’empêcher la surchauffe, ces ouvertures ne doivent pas être obstruées en plaçant l’appareil sur un lit, divan, tapis ou autre surface similaires. Ne placez pas cet appareil à proximité d’un élément de chauffage ni d’une plinthe électrique. De plus, ne l’installez pas dans une unité murale ou un cabinet fermé qui ne possède pas d’aération adéquate.Ne faites fonctionner cet appareil qu’avec le type d’alimentation indiqué sur les étiquettes de l’appareil. Si vous ne connaissez pas le voltage de votre maison, consultez votre marchand ou votre fournisseur d’électricité.Ne déposez rien sur le cordon d’alimentation. Installez cet appareil dans un endroit sécuritaire, là où personne ne pourra trébucher sur la ligne d’alimentation ni le cordon téléphonique modulaire.N’insérez jamais d’objets à travers les fentes et ouvertures de cet appareil, car ils pourraient toucher à des points de tension dangereux ou court-circuiter des pièces, ce qui constituerait un risque d’incendie ou d’électrocution. N’échappez pas de liquides dans l’appareil.Afin de réduire les risques d’électrocution, ne démontez pas l’appareil, mais apportez-le plutôt à un centre de service qualifié s’il doit être réparé. En enlevant le couvercle, vous vous exposez à des tensions dangereuses ou autres dangers similaires. Un remontage inadéquat peut être à l’origine d’une électrocution lors d’une utilisation ultérieure de l’appareil. Débranchez l’appareil avant de procéder au nettoyage. Utilisez un chiffon humide et doux.Ne surchargez pas les prises de courant et les rallonges.Débranchez cet appareil de la prise de courant et communiquez avec le département de service à la clientèle de VTech dans les cas suivants:Lorsque le cordon d’alimentation est endommagé ou écorché.Si du liquide a été échappé dans l’appareil.Si l’appareil a été exposé à une source d’humidité telle que la pluie ou l’eau.Si le produit ne fonctionne pas normalement en respectant les instructions de fonctionnement. Réglez uniquement les commandes indiquées dans le les instructions de fonctionnement. Les réglages incorrects des autres commandes pourraient provoquer un dommage qui pourrait exiger un travail exhaustif de la part d’un technicien autorisé afin de rétablir le fonctionnement normal de l’appareil.Si le produit a été échappé et que le socle et/ou le combiné a été endommagé.Si le produit affiche une nette diminution de sa performance.Évitez d’utiliser un téléphone (autre qu’un sans fil) pendant un orage. Les éclairs peuvent être à l’origine d’une électrocution.1.2.3.4.5.6.7.8.9.10.11.12.••••••13.

89AppendixN’utilisez pas le téléphone pour rapporter une fuite de gaz à proximité de la fuite. En certaines circonstances, une flammèche pourrait être provoquée lorsque l’adaptateur est branché à une prise de courant, ou lorsque le combiné est déposé sur le socle. Ceci est un événement commun associé à la fermeture d’un circuit électrique. L’utilisateur ne devrait pas brancher le téléphone à une prise de courant, et ne devrait pas déposer le combiné chargé sur le socle, si le téléphone se trouve à proximité d’un endroit comportant des concentrations de gaz inflammables, à moins que la ventilation soit adéquate. Une flammèche dans un tel endroit pourrait provoquer un incendie ou une explosion. De tels environnements peuvent comprendre: des endroits où l’on utilise de l’oxygène médical sans ventilation adéquate; des gaz industriels (dissolvants de nettoyage, des vapeurs d’essence, etc.); une fuite de gaz naturel, etc. Ne placez que le combiné de votre téléphone près de votre oreille lorsqu’en mode de conversation.Ces adaptateurs ont été conçus pour être orientés en position verticale ou montés au sol. Les broches ne sont pas conçues pour maintenir l’adaptateur en place si celui-ci est barnché dans une prise au plafond ou sous une table/ armoire.$0/4&37&;$&4*/4536$5*0/41JMFMISE EN GARDE : N’utilisez que la pile incluse.Ne jetez pas la pile au feu. Vérifiez les instructions spécifiques de mise aux rebus auprès des autorités locales.N’ouvrez pas et ne mutilez pas la pile. L’électrolyte qui s’en échapperait est corrosif et pourrait causer des brûlures ou des blessures aux yeux ou à la peau. L’électrolyte est toxique si avalé.Soyez prudents lorsque vous manipulez les piles afin d’éviter les courts-circuits provoqués par des matériaux conducteurs. .Rechargez la pile incluse ou identifiée pour fonctionner avec cet appareil, selon les instructions et limites spécifiées dans ce guide d’utilisation.4UJNVMBUFVSTDBSEJBRVFTJNQMBOUÁTEBOTMmPSHBOJTNFLes simulateurs cardiaques (s’applique uniquement aux téléphones numériques sans ﬁl) :L’organisme ‘Wireless Technology Research, LLC (WTR)’, une ﬁrme de recherche indépendante, a mené une évaluation pluridisciplinaire des interférences entre les téléphones sans ﬁl portatifs et les stimulateurs cardiaques implantés dans l’organisme. Appuyée par l’Administration des aliments et drogues (FDA) des États-Unis, la ﬁrme WTR recommande aux médecins :Avis aux détenteurs de stimulateurs cardiaquesIls doivent tenir le téléphone sans fil à une distance d’au moins six pouces du stimulateur cardiaque.Ils ne doivent PAS placer le téléphone sans fil directement sur le stimulateur cardiaque, tel que dans une poche de chemise, lorsque celui-ci est en marche.Ils doivent utiliser le téléphone sans fil en l’appuyant sur l’oreille qui se trouve dans la direction opposée au stimulateur cardiaque.L’étude effectuée par l’organisme WRS n’a pas identiﬁé de risque pour les détenteurs de simulateurs cardiaques causés par les gens qui utilisent un téléphone sans ﬁl à proximité de ceux-ci.14.15.16.••••••••For C-UL compliance only

90AppendixÀ propos des téléphones sans filConﬁdentialité: Les mêmes caractéristiques qui constituent des avantages pour les téléphones sans ﬁl afﬁchent également des restrictions. Les appels téléphoniques sont transmis entre le combiné sans ﬁl et le socle par le biais d’ondes radio ; il y a donc la possibilité que vos conversations téléphoniques sans ﬁl soient interceptées par des équipements de réception radio se trouvant dans la portée du combiné sans ﬁl. Pour cette raison, vous ne devez pas percevoir les communications téléphoniques sans ﬁl comme étant aussi conﬁdentielles que celles des téléphones à cordons.Alimentation électrique : Le socle de ce téléphone sans ﬁl doit être branché à une prise électrique fonctionnelle. La prise électrique ne doit pas être contrôlée par un interrupteur mural. Les appels ne pourront pas être effectués du combiné sans ﬁl si le socle est débranché ou mis hors tension ou si le courant est coupé.Possibilité d’interférences aux téléviseurs : Certains téléphones sans ﬁl fonctionnent sur des fréquences pouvant causer des interférences aux téléviseurs et aux magnétoscopes. Pour réduire ou prévenir de telles interférences, ne placez pas le socle du téléphone sans ﬁl près ou sur un téléviseur ou magnétoscope. S’il y a présence de parasites, il est conseillé d’éloigner le téléphone sans ﬁl du téléviseur ou du magnétoscope aﬁn de réduire possiblement les interférences.Piles rechargeables: Manipulez les piles avec soin aﬁn de ne pas les court-circuiter avec des bagues, bracelets ou clés. Les piles ou le conducteur peut surchauffer et causer des blessures. Respectez la polarité adéquate entre la pile et le chargeur.Les bloc-piles rechargeables à l’hydrure métallique de nickel Jetez ces blocs-piles de manière écologique et sécuritaire. Ne les incinérez pas et ne les percez pas. Tel que les autres piles de ce type, elles pourraient dégager une matière toxique qui peut causer des blessures corporelles si elles sont brûlées ou percées.•••••For C-UL compliance only

91AppendixLimited warrantyWhat does this limited warranty cover?The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions. This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada.What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)?During the limited warranty period, VTech’s authorized service representative will repair or replace at VTech’s option, without charge, a Materially Defective Product. If we repair the Product, we may use new or refurbished replacement parts. If we choose to replace the Product, we may replace it with a new or refurbished Product of the same or similar design. We will retain defective parts, modules, or equipment. Repair or replacement of the Product, at VTech’s option, is your exclusive remedy. VTech will return the repaired or replacement Products to you in working condition. You should expect the repair or replacement to take approximately 30 days.How long is the limited warranty period?The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited warranty also applies to the repaired or replacement Product for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty; whichever is longer.What is not covered by this limited warranty?This limited warranty does not cover:1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, ﬁre, water or other liquid intrusion; or2. Product that has been damaged due to repair, alteration or modiﬁcation by anyone other than an authorized service representative of VTech; or3. Product to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna systems; or4. Product to the extent that the problem is caused by use with non-VTech accessories; or5. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or6. Product purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes); or7. Product returned without a valid proof of purchase (see item 2 below); or8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit.

92AppendixLimited warrantyHow do you get warranty service?To obtain warranty service in the USA, please visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377. NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls and features may save you a service call.Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product(s) to the service location. VTech will return repaired or replaced Product under this limited warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty.What must you return with the Product to get warranty service?Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difﬁculty; andInclude a “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and3. Provide your name, complete and correct mailing address, and telephone number.Other limitationsThis warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this Product. The warranty exclusively describes all of VTech’s responsibilities regarding the Product. There are no other express warranties. No one is authorized to make modiﬁcations to this limited warranty and you should not rely on any such modiﬁcation.State/Provincial Law Rights: This warranty gives you speciﬁc legal rights, and you may also have other rights, which vary from state to state or province to province.Limitations: Implied warranties, including those of ﬁtness for a particular purpose and merchantability (an unwritten warranty that the Product is ﬁt for ordinary use) are limited to one year from the date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost proﬁts or revenue, inability to use the Product or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.Please retain your original sales receipt as proof of purchase.1.2.

93AppendixFrequency controlCrystal controlled PLL synthesizerTransmit frequencyHandset: 1921.536-1928.448 MHzTelephone base: 1921.536-1928.448 MHzChannels 5Nominal effective rangeMaximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use.Power requirementsHandset: 2.4V 500mAh Ni-MH battery Telephone base: 6V DC @ 600mAMemory Handset directory: 50 memory locations; up to 30 digits and 15 charactersHandset call log: 50 memory locations; up to 24 digits and 15 charactersTechnical speciﬁcations

94IndexIndexAAdd a handset 72Alert tone 29Alphabetical search 48Announcement 23Answer a call 30Answer an incoming call during a conference call 44Answer an incoming call during an intercom call 39Answering system 61Answering system and voicemail 61Answering system settings 21Answering system setup 21Answer ON/OFF 21Area code 14, 19BBattery 5, 82Battery charging 4Battery installation 4CCaller ID 55Caller ID history 56Caller ID with call waiting 55Call intercept 62Call log 56, 57Call log display screen messages 60Call screening 22Call waiting 31Cancel 9Chain dialing 34, 35Character chart 47Charging 4Clear voicemail 12, 17Conference line 1 and line 2 calls 42Create a new directory entry 45, 46DDate and time 13, 18Delete a directory entry 50Delete all old messages 64Delete announcement 26Delete answering system messages 64Delete a redial entry 36Delete a speed dial entry 54Delete from the call log 60Deregister handsets 73Dial a call log entry 58Dial a directory entry 48Dial a redial entry 35, 36Dial a speed dial entry 52Dialing keys 47Dialing pause 30, 45, 46, 49, 59Dial mode 14, 19Directory 45DSL ﬁlter 2, 3EEdit a directory entry 49Edit a speed dial entry 53End a call 30End a conference call 43Expand your telephone system 72FFCC, ACTA and IC regulations 85, 86Find handset 33HHandset layout 7, 8Handset lights 69Handset locator 33Handset screen icons 70Handset settings 11Handset speakerphone 31Hold 8, 10, 32Home area code 14, 19IImportant safety instructions 81, 82Indicators 69Initiate an intercom call while on a conference call 43Installation 2, 3, 4Intercom 37, 38KKey tone 13, 18

95IndexLLanguage 11, 16Layout 7, 8, 9, 10LCD language 11, 16Listening volume 31MMaintenance 83Make a call 30Make a call log entry ready to dial 58Make an intercom call 37, 38, 43Memory match 57Message alert tone 29Message capacity 61Message playback 63Missed calls indicator 56Multiple handset use 37Mute 32NNew message indication 62Number of rings 27OOperating range 83PPacemaker patients 82Paging handset 33Parts checklist 1, 6Phonebook 45Play announcement 23Play memos 65Play message 63Precautions for users of implanted cardiac pacemakers 82, 83Predial a call 30Pulse dialing 14, 19RReassign a speed dial entry 54Record announcement 24, 25Record memos 65Redial list 35Register a handset 72Remote access 28, 66Remote code 28, 66Replace a handset 73Review the call log 57Review the directory 48Review the redial list 35Review the speed dial directory 52Ringer tone 20Ringer volume 15, 20SSave a call log entry to the directory 59Save a redial entry to the directory 36Screen display messages 67, 68Screen icons 70, 71Share an outside call 42Silence an intercom call 38Silence the ringer 31Softkeys 7, 9Speakerphone 31Speed dial 51Store a directory entry 45, 46Store a speed dial entry 51TTechnical speciﬁcations 93Telephone base installation 2, 3Telephone base layout 9, 10Telephone base lights 69Telephone base screen icons 71Telephone base settings 16Temporary tone dialing 33Time and date 13, 18Toll saver 27Tone 20Tone dialing 14, 19Transfer a call 40, 41Troubleshooting 74Turn the answering system on or off 21VVoicemail indicator 12, 17Volume 15, 20, 31WWarranty 91, 92

VTech Communications, Inc.A member of THE VTECH GROUP OF COMPANIES.VTech is a registered trademark of VTech Holdings Limited.Specifications are subject to change without notice.© 2014 VTech Communications, Inc.All right reserved. 08/14. DS6151-X_CIB_V4.0Document order number: 91-007065-040-100Designed to fit your home.And your life.