VTech Telecommunications 80-7264-01 1.9GHz CORDLESS PHONE User Manual manual DS6311 DS6321

VTech Telecommunications Ltd 1.9GHz CORDLESS PHONE manual DS6311 DS6321

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80 7264 01 User Manual

Users Manual

Congratulationson purchasing your new VTech product. Before using this telephone, please read the Important safety instructions on page 73 of this manual.This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com. In Canada, please visit www.vtechcanada.com.The ENERGY STAR® program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STAR® label indicating it OGGVUVJGNCVGUVGPGTI[GHſEKGPE[IWKFGNKPGUThe Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by VTech Holdings Limited is under license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners.

Table of contentsiGetting started .........................1Parts checklist............................1Installation ..................................2Telephone base and charger installation...............................3Battery installation .....................4Battery charging.........................5Installation options .....................6Tabletop to wall mount installation ..............................6Wall mount to tabletop installation...............................7Handset layout ...........................8Telephone base layout ...............10Handset main menu ...................11BLUETOOTH®...........................12Introducing Bluetooth .................12Glossary of terms ......................13Bluetooth setup ..........................14Pair a cell phone.........................14Auto connection .........................15Pair a headset ............................16Auto connection .........................17Paired devices............................18Rename a paired device ............18Remove a paired device ............19Active devices ............................20Review the active devices list ....20Connect/Disconnect an active device ...........................20Replace an active device ...........21Add an active device ..................22Remove an active device ...........23Change PIN................................23Download directory ....................24Interruption to directory download.................................26View the directory download information ..............................26Telephone settings ..................27Ringers .......................................27Ringer volume ............................27Ringer tone.................................28Settings ......................................29LCD language ............................29Clear voicemail...........................30Key tone .....................................31Set date/time ..............................31Dial mode ...................................32Home area code.........................32Cell area code ............................33Telephone operation................34Make, answer or end a home call ................................34Call waiting on the home line .....35Make, answer or end a cell call ...................................35Call waiting on the cell line.........35Answer a cell call while on a home call.................................36Cell phone voicemail ..................36Answer a home call while on a cell call .................................36Conference home and cell calls ..................................37Using the home and cell lines together...................................37Handset speakerphone..............38Volume control ...........................38Silence the ringer .......................38Mute ...........................................38Temporary tone dialing...............38Hold ............................................39Handset locator ..........................39Chain dialing...............................40Redial list....................................41Review the redial list ..................41Dial a redial entry .......................41

Table of contentsSave a redial entry to the directory ............................42Delete a redial entry ...................42Intercom .....................................43Answer an incoming call during an intercom call............44Share an outside call..................45Hold a call and intercom.............45Directory.....................................46Create a new entry in the home directory........................47Character chart ..........................48Review the directory...................493-character alphabetical search 49Dial a directory entry ..................50Edit a directory entry ..................50Edit the type of a directory entry.........................51Delete a directory entry..............51Remove a downloaded directory ..................................51About caller ID............................52Caller ID history..........................53Missed calls indicator ................53Memory match ..........................54Review the call log ....................54Make a call log entry ready to dial ......................................55Dial a call log entry ....................55Save a call log entry to the directory ............................56Delete from the call log ..............57Call log display screen messages................................57Appendix...................................58Screen display messages ..........58Handset and telephone base indicators ................................60Battery........................................62Expand your telephone system..63Add and register a handset ........63Replace a handset .....................64Troubleshooting..........................65Important safety instructions......73Precautions for users of implanted cardiac pacemakers................74Operating range .........................74Maintenance...............................74About cordless telephones.........75The RBRC® seal.........................75Warranty.....................................76FCC, ACTA and IC regulations ..786GEJPKECNURGEKſECVKQPU .............80Index ..........................................81ii

1Telephone line cordParts checklistYour telephone contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary.Handsets (2)Telephone baseUser’s manualTo purchase a replacement battery or power adapter, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377.Getting startedBatteries (2)Quick start guideBattery compartment covers (2)Charger and power adapterWall bracketTelephone base power adapter

2Getting startedInstallationInstall the telephone base close to a telephone jack and a power outlet not connected to a wall switch. For optimum range and better reception, place the telephone base in a central and open location.Depending on the environmental conditions, make sure that your Bluetooth wireless technology enabled cell phone is within 15 feet of where you install the telephone base in order to maintain a reliable connection between your Bluetooth wireless technology enabled cell phone, telephone base and cell tower.This product may be shipped with a protective sticker covering the handset and/or telephone base display. Remove it before use.Avoid placing the telephone base too close to:Communication devices such as personal computers, computer routers, television sets, VCRs, wireless routers (wireless broadband, Wi-Fi, or 802.11) or other cordless telephones.Excessive heat sources.0QKUGUQWTEGUUWEJCUCYKPFQYYKVJVTCHſEQWVUKFGOQVQTUOKETQYCXGQXGPUTGHTKIGTCVQTUQTƀWQTGUEGPVNKIJVKPIExcessive dust sources such as a workshop or garage.Excessive moisture.Extremely low temperature.Mechanical vibration or shock such as on top of a washing machine or work bench.•••••••

4Getting startedIf the handset will not be used for a long time, disconnect and remove the battery to prevent possible leakage.To purchase a replacement battery, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377.••Battery installation Install the battery as shown below. If the battery compartment cover is on the handset, press the indentation and slide the cover to remove.Plug the battery connector securely into the socket inside the handset battery compartment, matching the color-coded label.Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment.#NKIPVJGEQXGTƀCVCICKPUVVJGDCVVGT[EQORCTVOGPVVJGPUNKFGKVVQYCTFUthe center of the handset until it clicks into place.Charge the handset by placing it in the telephone base or charger. The CHARGE light is on when the handset charges.1.2.3.4.5.13245CHARGE light

5Getting startedBattery chargingOnce you have installed the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use. The battery is fully charged after 16 hours of continuous charging. See the table on page 62 for battery operating times.If the screen is blank, you need to charge the handset without interruption for at least 10 minutes to give the handset enough charge to use the telephone for a short time. When the battery is low, the handset beeps and shows Low batteryCPFCƀCUJKPI . If you are on a call in low battery mode, the handset beeps every minute.The following table summarizes the battery charge indicators and actions to take.Battery indicators Battery status ActionThe screen is blank. Battery has no charge and the handset cannot be used.Charge without interruption until the screen shows HANDSET X (at least 10 minutes).The screen shows Place in charger and ƀCUJGUBattery has very little charge and the handset cannot be used.Charge without interruption until the screen shows HANDSET X (at least four minutes).The screen shows Low battery,ƀCUJGUCPFVJGhandset beeps.Battery has enough charge to be used for a short time.Charge without interruption until the screen shows HANDSET X (at least 30 minutes).The screen shows HANDSET X.Battery is charged. To keep the battery charged, place it in the telephone base or charger when not in use.

6Getting startedInstallation optionsYour telephone base is ready for tabletop use. If you want to mount yourIf you want to mount your telephone on a wall, use the provided wall bracket to connect with a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronics retailers. You may need a professional to install the mounting plate.Tabletop to wall mount installation +H[QWCTGWUKPIC&5.ſNVGTRNWIVJGNKPGEQTFKPVQVJGſNVGTPQY2NWIVJGVGNGRJQPGNKPGEQTFQT&5.ſNVGTKPVQVJGYCNNLCEM2NWIVJGRQYGTadapter into a power outlet not controlled by a wall switch.Position the telephone base as shown below. Insert the extended tabs (marked B) of the wall bracket into the slots on the back of the telephone base (marked B). Push the telephone base down until it clicks securely in place.4QWVGVJGVGNGRJQPGNKPGEQTFQT&5.ſNVGTCPFRQYGTEQTFVJTQWIJVJGwall bracket hole and plug them into the bottom of the base.Align the holes on the bracket with the standard wall plate and slide the bracket down until it locks securely. Bundle the telephone line cord and power adapter cord neatly with twist ties.1.2.3.4.

7Getting startedWall mount to tabletop installationIf the telephone line cord and power adapter cord are bundled, untie VJGOſTUVSlide the black wall bracket up and remove it from the wall plate. Unplug VJGVGNGRJQPGNKPGEQTFQT&5.ſNVGTHTQOVJGYCNN7PRNWIVJGRQYGTadapter from the power outlet.Slide the telephone base up and remove it from the wall bracket.See Telephone base and charger installation on page 3.1.2.3.4.

8Getting startedHandset layout1While reviewing a call log entry, press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the directory (page 55)./HOME/FLASHPress to make or answer a home call (page 34).During a home call, press to answer an incoming call when you hear a call waiting alert (page 35).Flashes quickly when there is an incoming home call.Flashes slowly when a home call is on hold.Press to make or answer a home call using the handset speakerphone (page 34).During a call, press to switch between speakerphone and handset (page 38).HOLDPress to put a call on hold (page 39).TONEPress to switch to tone dialing temporarily during a call if you have pulse service (page 38).CHARGE lightOn when the handset is charging in the telephone base or charger.MENU/SELECTPress to show the menu.While in a menu, press to select an item, or save an entry or setting.REDIAL/PAUSEPress to review the redial list (page 41). While dialing or entering numbers into the directory, press and hold to insert a dialing pause (page 47).

9Getting startedHandset layout (continued)VOL/CID/While in a menu, press to scroll down.During a call, press to decrease the listening volume (page 38).When the handset is not in use, press to review the call log (page 54).OFF/CLEARDuring a call, press to hang up (page 34).While the handset is ringing, press to silence the ringer temporarily (page 38).Press and hold while the telephone is not in use to erase the displayed messages (XX Missed calls and Download dir aborted).While in a menu, press to exit without making changes or press and hold to return to idle mode.While entering or editing a directory entry, press to erase a digit or character./VOL/While in a menu, press to scroll up.During a call, press to increase the listening volume (page 38).When the handset is not in use, press to enter the directory (page 49)./CELLPress to make or answer a cell call (page 35).During a cell call, press to answer an incoming call when you hear a call waiting alert (page 35).Flashes quickly when there is an incoming cell call. Flashes slowly when a cell call is on hold.#While reviewing a call log entry or a directory entry, press repeatedly to show other dialing options (page 55 and page 49 respectively).MUTE/REMOVEWhile on a call, press to mute the microphone (page 38).While reviewing the call log, directory or redial list, press to delete an individual entry (page 57, page 51 and page 42respectively).Press to delete digits when predialing (page 34).

10Getting startedTelephone base layoutIN USE lightFlashes when there is an incoming call, or another telephone sharing the same line is in use.On when the handset is in use./FIND HANDSETPress to page all system handsets (page 39).DEVICE1/DEVICE2 lightsOn when the telephone base is paired and connected with a Bluetooth device.Flash while pairing a Bluetooth device.

11Getting startedDirectory - store and search for names and numbers.Call log - review the caller ID history or delete all call log entries.Bluetooth - set up and manage your Bluetooth enabled devices. Handset main menuTo enter the main menu:Press MENU/SELECT when the handset is not in use.Press or to select a handset feature menu, then pressMENU/SELECT to enter that menu.To return to the previous menu, press OFF/CLEAR.To return to idle mode, press and hold OFF/CLEAR.1.2.Ringers - set up ringers for the home and cell lines.Directory Call logIntercomBluetoothRingersIntercom - intercom call with a system handset.Settings - change your telephone settings.Directory Call logIntercomBluetoothRingersDirectory Call logIntercomBluetoothRingersDirectory Call logIntercomBluetoothRingersDirectory Call logIntercomBluetoothRingersCall logIntercomBluetoothRingersSettings

12Introducing BluetoothYour new DS6311 telephone system with Bluetooth wireless technology has the following features:Pair up to four Bluetooth enabled cell phones with the telephone base.Connect a maximum of two cell phones to make and receive cell calls. Only one cell phone can be active on a call at a time.Connect a Bluetooth enabled headset for making and receiving home calls.Conference cell and home calls.Make and receive calls using your cell phone plan while utilizing the ease and comfort of your home telephone system. IMPORTANT INFORMATIONAfter plugging in the telephone base, wait at least 20 seconds before connecting a Bluetooth device. The screen shows Bluetooth system busyif you try to connect too soon.Refer to the user's manual of your Bluetooth enabled cell phone or headset for more information about how that device uses Bluetooth connectivity.Bluetooth wireless technology operates within a short range (a maximum of approximately 30 feet) from the telephone base. Keep connected cell phones and headset within this range.If your cell phone has poor reception in your home, the DS6311 cannot improve the reception. However, if there is a location in your house with better reception, you can leave your cell phone at that location while you use the DS6311 cell line. In order for this to work, the telephone base must be within 30 feet of the cell phone.Charge your cell phone while it is connected to the telephone base. Your cell phone's battery will discharge faster while it is connected to the telephone base via Bluetooth wireless technology.Monitor your cell phone's usage because minutes are deducted from your cellular plan for the duration of all cell calls.Refer to the Bluetooth setup section (page 14) to learn how to set up and manage your Bluetooth enabled device(s). Refer to the Telephone operationsection (page 34) on how to operate your Bluetooth devices with your new DS6311 telephone system with Bluetooth wireless technology. Refer to the Troubleshooting section (page 65KH[QWGZRGTKGPEGFKHſEWNV[WUKPIVJGtelephone system.The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by VTech Holdings Limited is under license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners.•••••••••••Bluetooth

13BluetoothGlossary of terms Below are some terms used in this user’s manual to help you become familiar with using your Bluetooth enabled devices and your new DS6311telephone system.Active devices - a maximum of two paired devices (two cell phones, or one cell phone and one headset) on the active devices list can be connected to the telephone base, but only one cell phone or headset can be on a call at a time. Bluetooth cell phone - refers to a Bluetooth enabled cellular telephone.Cell line - the telephone line associated with your cell phone service. On your DS6311 handset, press /CELL to use the cell line.Connected - a Bluetooth enabled device (cell phone or headset) can only be used when it is connected to the telephone base. When a Bluetooth enabled device is connected to the telephone base and active on the active devices list, it will be ready for use.Disconnected - a diagonal line appears across devices 1 and/or 2 when the corresponding Bluetooth enabled device is disconnected from the telephone base.Discoverable mode - before a Bluetooth enabled device can be paired, it must be set to this mode. When pairing your cell phone, the telephone base will be set to this mode. When pairing a headset, the headset must be set to this mode. Depending on the manufacturer, this mode is sometimes referred to as Find Me or Visibility.Home line - your conventional telephone land line. On your DS6311 handset, press /HOME/FLASH to use the home line.Paired devices - once Bluetooth enabled devices have been paired with the telephone base, they will appear on the paired devices list. A maximum of four devices can be paired with the telephone base, but only two can be on the active devices list.Pairing - this refers to the process of Bluetooth enabled devices registering device information with each other. The telephone base must be paired with a Bluetooth enabled cell phone or headset before the Bluetooth device can be used. Depending on the manufacturer, this is also referred to as Bonding.PIN - by default, the PIN is 0000 for the telephone base and for most Bluetooth devices. PIN information must be exchanged between Bluetooth devices before they can be used. This is also known as a Passkey or Passcode.

14BluetoothBluetooth setupTo use a Bluetooth enabled cell phone or headset with your DS6311, you OWUVſTUVRCKTCPFEQPPGEV[QWT$NWGVQQVJFGXKEGUYKVJVJGVGNGRJQPGDCUGAll DS6311 handsets can be used to make or answer on the cell phone line. Bluetooth wireless technology operates within a short range. When you pair a Bluetooth cell phone or Bluetooth headset to the telephone base, move ENQUGTVQVJGVGNGRJQPGDCUGVQOCKPVCKPUWHſEKGPVUKIPCNUVTGPIVJPair a cell phoneBefore you begin, make sure that you have cellular coverage and your Bluetooth enabled cell phone is not connected to any other Bluetooth device. Refer to your cell phone user's manual to learn how to search for or add new Bluetooth devices.To pair and connect a cell phone:Press MENU/SELECT on the handset when it is not in use.Press or to highlight Bluetooth, then press MENU/SELECT.Press or to highlight Add cellular, then press MENU/SELECT. The screen displays ADD CELLULAR Place cell phone next to base. Press SELECT.If there are already four paired devices on the paired devices list, the screen will show Maximum of 4 devices can be paired and prompt you to replace an existing paired device (page 21).Press MENU/SELECT. The screen displays Please set your cell phone to search for devices, then press SELECT.If a device is already connected to the telephone base, the screen displays Connected device will be temporarily disconnected. Press SELECT.Press MENU/SELECT to temporarily disconnect the device and continue the pairing process.Press MENU/SELECT to set the telephone base to discoverable mode. Then, promptly turn on the Bluetooth feature of your cell phone and search for or add new devices.1PEG[QWTEGNNRJQPGſPFUVTech DS6311, press the appropriate key on your cell phone to continue the pairing process.1.2.3.•4.•5.6.ADD CELLULAR Place cellphone next tobase. Press SELECTBLUETOOTHDownload dir Add cellular Add headsetActive devicesPlease set your cell phone to search for devices, then press SELECTDirectory Call logIntercomBluetoothRingers

15BluetoothBase name:VTech DS6311PIN:0000Pair a cell phone (continued)Enter the PIN of the telephone base (the default PIN is 0000) into your cell phone to continue the pairing process.When a device is successfully connected, the handset displays Paired with cellular and then Cellular setup completed Device connected. The corresponding status icon ( 1or 2) displays. The corresponding device light on the telephone base (DEVICE1 or DEVICE2) turns on. When you already have two devices on the active devices list, the handset shows Maximum of 2 devices can be connected. You are prompted to replace an existing device on the active devices list (page 21).If you have trouble pairing your cell phone, it may not be compatible with your DS6311. Check the Bluetooth compatibility list at www.vtechphones.com.Auto connectionWhen a device is successfully paired with the telephone base but not connected, the handset displays Cellular setup completed Device not connected and then Auto-connect function enabled Press SELECT.You can press MENU/SELECT to exit. You can connect a device manually (page 20).7.8.•The pairing process may take up to one minute. If the pairing process fails, try again.The steps for the pairing process may vary for different cell phones. If this happens, follow the prompts on your cell phone and your DS6311 to complete the pairing process.If you put the handset back in the telephone base or charger while pairing, the process discontinues and the handset returns to idle mode.•••Auto-connect function enabledPress SELECTCellular setup completedDeviceconnectedCellular setup completedDevice notconnected

16BluetoothPair a headsetBefore you begin, make sure that your Bluetooth enabled headset is not connected to any other Bluetooth device. Refer to your headset user's manual to learn how to search for or add new Bluetooth devices.To pair and connect a headset:Press MENU/SELECT on the handset when it is not in use.Press or to highlight Bluetooth, then press MENU/SELECT.Press or to highlight Add headset, then press MENU/SELECT. The screen displays ADD HEADSETPlace Bluetooth headset next to base. Press SELECT.If there are already four paired devices on the paired devices list, the screen will show Maximum of 4 devices can be paired and prompt you to replace an existing paired device (page 21).Press MENU/SELECT. The screen displays Please set your headset to discoverable mode, then press SELECT.If a device is already connected to the telephone base, the screen displays Connected device will be temporarily disconnected. Press SELECT.Press MENU/SELECT to temporarily disconnect the device and continue the pairing process.Set your headset to discoverable mode (refer to the user’s manual of your headset).Press MENU/SELECT to search for your headset.1PEGVJGVGNGRJQPGDCUGſPFU[QWTJGCFUGVRTGUUMENU/SELECT.Enter the PIN of your headset. The PIN for most Bluetooth devices is 0000 (refer to the user’s manual of your headset). Then press MENU/SELECT.1.2.3.•4.•5.6.7.8.ADD HEADSET Place Bluetooth headset next tobase. Press SELECTBLUETOOTHDownload dir Add cellular Add headsetActive devicesPlease set your headset to discoverable mode, then press SELECTADD HEADSETEnter PIN: ----Searching forBluetooth headsets...FOUND DEVICESHeadset AHeadset BDirectory Call logIntercomBluetoothRingers

17BluetoothHeadset A paired to base. Connect now?Press SELECTPair a headset (continued)When the handset displays Headset A paired to base. Connect now? Press SELECT, then press MENU/SELECT on the handset. When you already have two devices on the active devices list, the handset shows Maximum of 2 devices can be connected. You are prompted to replace an existing device on the active devices list (page 21).When you already have one headset on the active devices list, the handset shows Only 1 headset can be connected. You are prompted to replace an existing device on the active devices list (page 21).When a device is successfully connected, the handset displays Headset setup completed Device connected and the corresponding status icon ( 1or 2). The corresponding light on the telephone base (DEVICE1 or DEVICE2) turns on. If you have trouble pairing your headset, it may not be compatible with your DS6311. Check the Bluetooth compatibility list at www.vtechphones.com.Auto connectionWhen a device is successfully paired with the telephone base but not connected, the handset displays Headset setup completed Device not connected and then Auto-connect function enabled Press SELECT.You can press MENU/SELECT to exit. You can connect a device manually (page 20).9.••10.The pairing process may take up to one minute. If the pairing process fails, try again.If you put the handset back in the telephone base or charger while pairing, the process discontinues and the handset returns to idle mode.••Auto-connect function enabledPress SELECTHeadset setup completedDeviceconnectedHeadset setup completedDevice notconnected

18BluetoothPaired devicesAll paired devices are stored on the paired devices list. Up to four devices (one headset only) can be paired with the telephone base.To use a paired device, it must be connected and on the active devices list (page 20).Once you have paired a device with the telephone base, you do not need to repeat the pairing procedure again unless you delete the device from the paired devices list.Rename a paired deviceYou can change the name of a paired device on the paired devices list.Press MENU/SELECT on the handset when it is not in use.Press or to highlight Bluetooth, then press MENU/SELECT.Press or to highlight Paired devices, then press MENU/SELECT.Press or to highlight a selected device when necessary, then press MENU/SELECT.Press or to highlight Rename, then press MENU/SELECT. The screen displays ENTER NEW NAME.Use the dialing keys to edit the name (page 48).Press MUTE/REMOVE to erase a character.Press and hold MUTE/REMOVE to erase all characters.Press to move the cursor to the right or to the left.Press MENU/SELECTVQEQPſTO6JGJCPFUGVFKURNC[UDevice renamed.1.2.3.4.5.6.•••7.1PN[VJGſTUVEJCTCEVGTUQHVJGFGXKEGPCOGCTGUJQYPQPVJGpaired devices list.BLUETOOTHAdd cellular Add headsetActive devicesPaired devicesSELECT DEVICEHeadset ACell Phone ACENTER NEW NAMEHeadset A _ConnectRenameRemove pairedDirectory Call logIntercomBluetoothRingers

19BluetoothRemove a paired deviceIf you already have the maximum of four paired devices on the paired devices NKUVYJGP[QWYCPVVQCFFCPQVJGTFGXKEG[QWOWUVſTUVFGNGVGCRCKTGFdevice from the paired devices list.Press MENU/SELECT on the handset when it is not in use.Press or to highlight Bluetooth, then press MENU/SELECT.Press or to highlight Paired devices, then press MENU/SELECT.Press or to highlight a device when necessary, then press MENU/SELECT.Press or to highlight Remove paired, then press MENU/SELECT. The handset displays Remove device from paired list? Press SELECT.Press MENU/SELECT VQEQPſTO6JGJCPFUGVFKURNC[UDevice removed from paired list.1.2.3.4.5.6.BLUETOOTHAdd cellular Add headsetActive devicesPaired devicesSELECT DEVICEHeadset ACell Phone ACConnectRenameRemove pairedRemove device from paired list?Press SELECTDevice removedfro mpaired listDirectory Call logIntercomBluetoothRingers

20BluetoothActive devicesOnly devices on the active devices list can establish a Bluetooth connection with the telephone base. Although two paired devices can be connected to the telephone base, only one Bluetooth cell phone or headset can be on a call at a time. Review the active devices listPress MENU/SELECT on the handset when it is not in use.Press or to highlight Bluetooth, then press MENU/SELECT.Press or to highlight Active devices, then press MENU/SELECT.Connect/Disconnect an active deviceWhile in the active devices menu, you may connect or disconnect your active device.Press MENU/SELECT on the handset when it is not in use.Press or to highlight Bluetooth, then press MENU/SELECT.Press or to highlight Active devices, then press MENU/SELECT.Press or to highlight a device when necessary, then press MENU/SELECT.Press or to highlight Connect/Disconnect(whichever is applicable), then press MENU/SELECTVQEQPſTO6JGJCPFUGVFKURNC[UDevice connected/Device disconnected.1.2.3.1.2.3.4.5.When your active device is connected, you will be prompted to select Disconnect. When your active device is disconnected, you will be prompted to select Connect.When adding, removing, or replacing a Bluetooth device on the active devices list, all connected devices will be temporarily disconnected until the procedure is complete. It may take up to two minutes to reconnect.SELECT DEVICE1 Headset A2 Cell Phone ACDisconnectRemove activeBLUETOOTHDownload dir Add cellular Add headsetActive devicesDirectory Call logIntercomBluetoothRingers

21BluetoothReplace an active deviceWhen you already have two devices on the active devices list, you can replace an active device with a device on the paired devices list.To replace an active device:Press MENU/SELECT on the handset when it is not in use.Press or to highlight Bluetooth, then press MENU/SELECT.Press or to highlight Paired devices, then press MENU/SELECT.Press or to highlight a device, then press MENU/SELECT.Press or to highlight Connect,then press MENU/SELECT. The handset displays Maximum of 2 devices can be connected and then Replace an existing active device with cellular? Press SELECT.Press MENU/SELECT. You are prompted to select a device on the paired devices list.Press or to highlight the device to be replaced, then press MENU/SELECT. The handset displays Device removed from active list and then Connecting Cell Phone B to the base...Depending on your cell phone settings, you may PGGFVQRTGUUCMG[QP[QWTEGNNRJQPGVQEQPſTOthe connection. When you successfully replace and connect an active device with a paired device, the handset displays Device connected.1.2.3.4.5.6.7.8.SELECT DEVICE1 Headset A2 Cell Phone ACBLUETOOTHAdd cellular Add headsetActive devicesPaired devicesConnectRenameRemove pairedREPLACE DEVICE1 Cell Phone A2 Cell Phone BCReplac e an existing active device with cellular?Press SELECTDirectory Call logIntercomBluetoothRingers

22BluetoothAdd an active deviceYou can have a maximum of two devices on the active devices list. To add an active device:Press MENU/SELECT on the handset when it is not in use.Press or to highlight Bluetooth, then press MENU/SELECT.Press or to highlight Active devices, then press MENU/SELECT.Press or to highlight an empty position, then press MENU/SELECT.When Add displays, press MENU/SELECT. You are prompted to select a device from the paired devices list.Press or to select one paired device, then press MENU/SELECT. The handset displays Device added to active list and then Connecting Cell Phone B to the base...Depending on your cell phone settings, you may PGGFVQRTGUUCMG[QP[QWTEGNNRJQPGVQEQPſTOVJGconnection. When you successfully add and connect an active device, the handset displays Device connected.1.2.3.4.5.6.7.SELECT DEVICE1 Cell Phone B2 Cell Phone CCSELECT DEVICE1 Cell Phone A2 EmptyBLUETOOTHDownload dir Add cellular Add headsetActive devicesAddDirectory Call logIntercomBluetoothRingers

23BluetoothRemove an active deviceYou can remove an active device from the active devices list.To remove an active device:Press MENU/SELECT on the handset when it is not in use.Press or to highlight Bluetooth, then press MENU/SELECT.Press or to highlight Active devices, then press MENU/SELECT.Press or to highlight the desired device, then press MENU/SELECT.Press or to highlight Remove active, then press MENU/SELECT. The handset displays Device removed from active list.Change PINYou are required to enter a PIN when establishing a Bluetooth connection. The default PIN of your telephone base is 0000.To change the PIN:Press MENU/SELECT on the handset when it is not in use.Press or to highlight Bluetooth, then press MENU/SELECT.Press or to highlight Change PIN, then press MENU/SELECT. The handset displays ENTER NEW PIN and the existing PIN.Use the dialing keys to enter a new four-digit code.Press MUTE/REMOVE to erase a digit.Press and hold MUTE/REMOVE to erase all digits.Press to move the cursor to the right or to the left.Press MENU/SELECT to save.1.2.3.4.5.1.2.3.4.•••5.BLUETOOTHDownload dir Add cellular Add headsetActive devicesSELECT DEVICE1 Cell Phone B2 Cell Phone CCDisconnectRemove activeEven though the active device is removed from the active devices list, it is still on the paired devices list.Device removedfro mactive listBLUETOOTHAdd headsetActive devicesPaired devicesChange PINENTER NEW PIN0000Directory Call logIntercomBluetoothRingers

24BluetoothDownload directoryYou can download up to four cell phone directories (phonebooks) to your DS6311 telephone system via Bluetooth wireless technology. Each downloaded directory can store up to 1,500 entries with up to 30 digits for each phone number and 15 characters for each name.Before downloading the directory, make sure the cell phone is paired to your DS6311 and on the active devices list. Make sure the handset battery is charged for at least 10 minutes.Place your cell phone next to the telephone base when you download a cell phone directory to your DS6311.To download a cell phone directory:Press MENU/SELECT on the handset when it is not in use.Press or to highlight Bluetooth, then press MENU/SELECT.Press MENU/SELECT to choose Download dir.If there is no cell phone paired to the system, the handset displays No cellular device paired. Press SELECT to add cellular.Press or to select a desired device, then press MENU/SELECT.If the selected device is on the paired devices list but not on the active devices list, the handset displays No cellular on active devices list. Press SELECT to add.If the selected device is on the active devices list but disconnected, the handset displays Not connected. To connect cell place it next to the base. Press SELECT.If the selected device’s directory has already been downloaded to DS6311 before, the handset displays Directory Cell Phone A will be erased. To download press SELECT. If you press MENU/SELECT to continue the download process, the directory stored on the DS6311 for that cell phone will be erased and replaced with the current cell phone directory. If you have edited the downloaded entries (page 50), those changes will be lost.If you already have four downloaded directories, the handset displays Memory is full. Replace current directory? Press SELECT when you try to download another cell phone directory. Press MENU/SELECT and the system prompts you to replace an existing directory.1.2.3.•4.••••BLUETOOTHDownload dir Add cellular Add headsetActive devicesSELECT DEVICECell Phone ACell Phone BCDirectory Call logIntercomBluetoothRingers

25BluetoothCell phone A Downloadingentry #XXXX...Download ended Total #XXXXentries saved.Press SELECTDOWNLOAD FROMPhone memory SIM card onlyPhone and SIMsDownload directory (continued)Press or to highlight one of the following options:Phone memory - download all contacts stored in your phone memory.SIM card only - download all contacts stored in your SIM card.Phone and SIM - download all contacts stored in both your phone memory and SIM card.Press MENU/SELECT. During the download, the handset will display the progress. All other idle system handsets will display Cell line in use.When the downloading process is complete, the handset displays Download ended Total #XXXX entries saved. Press SELECT. Press MENU/SELECT or OFF/CLEAR to return to the download directory menu.5.•••6.Certain cell phones do not support SIM card download. If this is the case, try transferring the contacts from  [QWT5+/ECTFVQ[QWTEGNNRJQPGOGOQT[ſTUVVJGPdownload from your cell phone memory. For more information on how to transfer contacts from your SIM card to your cell phone memory, see the user’s manual of your cell phone.When downloading the directory from your Bluetooth enabled cell phone, some data may not transfer. For example, if you have home, mobile and work numbers for a particular contact, the three categories may not transfer to your DS6311.For certain cell phones, you may need to press a key on your cell phone to  EQPſTOVJGFKTGEVQT[FQYPNQCF•••

26BluetoothInterruption to directory downloadIf you are downloading a directory from a cell phone and the cell phone receives a call, the download process stops and all handsets display Download dir aborted. When you try to view the downloaded directory, the handset displays Last download aborted: MM/DD/YY Press SELECT. You need to download the directory again (see page 24).If you are downloading a directory from a cell phone and the telephone base loses power, the download process stops. When you try to view the directory, the handset displays No entries found. Try downloading from SIM or Phone only Press SELECT. You need to download the directory again (see page 24).The download progress screen may be replaced with Cell line in use. To go back to the downloading progress screen, do steps one through four on page 24. The download process continues even if any of the following occur:You receive or make calls on the home line.You place the handset in the telephone base or charger.You access your cell phone menu features.The handset battery becomes depleted or the handset loses connection with the telephone base.View the directory download informationPress MENU/SELECT on the handset when it is not in use.Press or to highlight Directory, then press MENU/SELECT.Press or to choose the desired downloaded directory, then press MENU/SELECT.Press or to highlight Last update, then press MENU/SELECT.••••1.2.3.4.HANDSET XDownload diraborted12:30pm 12/251Cell Phone ALast update:12/25/09Total #XXXXentries saved.During the download process, do not attempt to make changes to your cell phone directory.

27RingersIn the ringers menu, you can select the ringer tones and adjust the ringer volume for incoming calls to the home and cell lines.Ringer volumeYou can adjust the ringer volume for the incoming home and cell calls.To adjust the handset ringer volume:Press MENU/SELECT on the handset when it is not in use.Press or to highlight Ringers, then press MENU/SELECT.Press MENU/SELECT to choose Ringer volume.Press or to select Home, Cellular 1, Cellular 2 or All home & cell, then press MENU/SELECTVQEQPſTOPress or to adjust the ringer volume. A sample of each ringer volume plays as you scroll through the choices.Press MENU/SELECTVQEQPſTO1.2.3.4.5.6.RINGERSRinger volumeRinger toneRINGER VOLUMEHomeCellular 1Cellular 2All home & cellWhen the ringer volume for all are set to off, a ringer off icon appears steady. When only one or two of the home and cell lines are set to off, a ringer off icon ƀCUJGURINGER VOLUMETelephone settings

28Telephone settingsRinger toneYou can select the ringer tones for the incoming home and cell calls.To select a ringer tone:Press MENU/SELECT on the handset when it is not in use.Press or to highlight Ringers, then press MENU/SELECT.Press or to highlight Ringer tone, then press MENU/SELECT.Press or to select Home, Cellular 1 or Cellular 2,then press MENU/SELECTVQEQPſTOPress or to select a ringer tone. A sample of each ringer tone plays as you scroll through the choices.Press MENU/SELECTVQEQPſTO1.2.3.4.5.6.RINGERSRinger volumeRinger toneRINGER TONEHomeCellular 1Cellular 2RINGER TONE3Ton e 1 Tone 2 Tone 3 Tone 3When you turn off the ringer volume, you will not hear ringer tone samples.

29Telephone settingsSettingsIn the settings menu, you can change and edit the settings for LCD language, voicemail indicator, key tone, date and time and dial mode.LCD languageYou can select English,Français or Español to be used in all screen displays.To select a language:Press MENU/SELECT on the handset when it is not in use.Press or to highlight Settings, then press MENU/SELECT.Press MENU/SELECT to choose LCD language.Press or to choose from English,Français or Español, then press MENU/SELECTVQEQPſTO1.2.3.4.SETTINGSLCD languageClr voicemailKey toneSet date/timeLCD LANGUAGE3English Francais Espanol,

32Telephone settingsDial modeThe dial mode is preset to tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse dialing before using the telephone.To change the setting:Press MENU/SELECT on the handset when it is not in use.Press or to highlight Settings, then press MENU/SELECT.Press or to highlight Dial mode, then press MENU/SELECT.Press or to choose Tone or Pulse, then press MENU/SELECTVQEQPſTOHome area codeIf you dial local calls using only seven digits (area code not required), you can program your home area code so that when you receive a call within your local area, the telephone number is automatically stored without the area code in the call log.When you review any directory, you can press # (pound key) repeatedly to show different dialing options before dialing.To change the setting:Press MENU/SELECT on the handset when it is not in use.Press or to highlight Directory, then press MENU/SELECT.Press MENU/SELECT to choose Home.Press or to highlight Home area code, then press MENU/SELECT.Use the dialing keys to enter the desired home area code.Press MUTE/REMOVE to erase a digit.Press and hold MUTE/REMOVE to erase all digits.Press to move the cursor to the right or to the left.Press MENU/SELECTVQEQPſTO1.2.3.4.1.2.3.4.5.•••6.SETTINGSClr voicemailKey toneSet date/timeDial modeDIAL MODE3Ton e PulseIf, in the future, your telephone service provider requires you to dial the area code when making a local call, delete the home area code you have already programmed. After you have deleted the programmed home area code, ___ appears.800-595-95111-800-595-9511595-95111-595-9511

33Telephone settingsCell area codeMost cell phone entries are stored in a 10-digit format. If all of your cell phone entries are stored this way, you do not need to program your cell area code.If your cell phone stores entries in a 7-digit format, we recommend that you program your cell area code so that your 7-digit directory entries can be dialed correctly using your home line. While reviewing an entry in the call log or directory, you can press # (pound key) repeatedly to see different dialing options before you dial or store the number.To change the setting:Press MENU/SELECT on the handset when it is not in use.Press or to highlight Directory, then press MENU/SELECT.Press or to highlight a desired downloaded directory, then press MENU/SELECT.Press or to highlight Cell area code, then press MENU/SELECT.Use the dialing keys to enter the desired cell area code.Press MUTE/REMOVE to erase a digit.Press and hold MUTE/REMOVE to erase all digits.Press to move the cursor to the right or to the left.Press MENU/SELECTVQEQPſTO1.2.3.4.5.•••6.800-595-95111-800-595-9511595-95111-595-9511

34Make, answer or end a home call Using a handset:To make a home call:Press /HOME/FLASH or , then enter the telephone number.To predial a home call:Enter the telephone number, then press /HOME/FLASH or .To answer a home call:Press /HOME/FLASH or .To end a home call:Press OFF/CLEAR or put the handset in the telephone base or charger.Using a Bluetooth headset:You can use a Bluetooth headset on home calls. However, you will need to stay within 30 feet from the telephone base to maintain the Bluetooth signal.To answer a home call using a Bluetooth headset:Press the call key on your headset.To end a home call you answered from a Bluetooth headset:Press the call key on your headset.If you make or answer a home call on a handset, you can transfer the call to your headset. The handset remains active with the handset earpiece and microphone muted. If you hang up the handset, the call will end.To transfer a call from a handset to a Bluetooth headset:Press MENU/SELECT twice to select Use headset.To transfer a call from the headset back to the handset:Press MENU/SELECT twice to select Use handset.To end a call that started at the handset:Press OFF/CLEAR or put the handset in the telephone base or charger.•••••••••The screen shows the elapsed time as you talk (in hours, minutes and seconds).When predialing (preview numbers before dialing), press MUTE/REMOVEor OFF/CLEAR to backspace and delete; press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).You cannot answer a home call using your connected cell phone.•••If you answer a call using a headset, and you lose the Bluetooth connection or the battery is depleted, the call will be lost.If you are using a headset for a call which is transferred from a DS6311 handset, and you lose the Bluetooth connection or the battery of the headset is depleted, the call will be transferred back to the originating handset. ••Telephone operation

36Telephone operationAnswer a cell call while on a home callIf you are on a home call and you receive an incoming cell call, you will hear a beep and 1 or 2displays on the handset you are using. The telephone base and all other handsets will ring.To answer the incoming cell call:Press /CELL on the handset. The home call is automatically placed on hold and all other handsets display Home call on hold and Cell line in use alternatively.To end the cell call:Press OFF/CLEAR on the handset. The home line is still on hold. All handsets display Home call on hold.To resume the home call on hold:Press /HOME/FLASH on the handset.Cell phone voicemailIf you have voicemail service active on your cell phone, and you do not answer the incoming cell call, the call will be answered by your cell phone’s voicemail. Contact your cell phone service provider for more information about voicemail service.Answer a home call while on a cell callIf you are on a cell call and you receive an incoming home call, you will hear a beep and displays on the handset you are using. The telephone base and all other handsets will ring.To answer the incoming home call:Press /HOME/FLASH on the handset. The cell call is automatically placed on hold and all other handsets display Cell call on hold and Home line in use alternatively.To end the home call:Press OFF/CLEAR on the handset. The cell line is still on hold. All handsets display Cell call on hold.To resume the cell call on hold:Press /CELL on the handset.••••••

37Telephone operationConference home and cell callsWhen you have calls established on the home and cell lines, you can create a 3-way conference.To conference both home and cell calls:Press MENU/SELECT.Press or to highlight Conf. with home/Conf. with cell(whichever is applicable).Press MENU/SELECT.To select an option while on a conference call:PressMENU/SELECT.Press or to select one of the following options:End home callEnd cell callPress MENU/SELECT.To end a conference call:Press OFF/CLEAR or put the handset back in the telephone base or charger.Using the home and cell lines togetherYou can be on two different calls using the cell line and home line at the same time using two handsets.You cannot be on a call using the cell line and a Bluetooth headset via the home line at the same time. These are both Bluetooth devices and only one can be used at a time.If you are on a call using the cell line, you cannot join the call using your paired cell phone. However, you can join the call using another DS6311handset. Your cell phone is being used for the phone call so only features that are normally available during a call can be used.1.2.3.1.2.••3.••••

38Telephone operationHandset speakerphoneDuring a call, press to switch between speakerphone and normal handset use.Volume controlDuring a call, press /VOL or /VOL to adjust the listening volume.If this is a cell call and the volume is too loud or quiet, try changing the volume on your cell phone. On some cell phones, changing the volume on the cell phone effects your cell call volume on the DS6311 handset.Silence the ringerWhen the telephone is ringing, you can temporarily silence the ringer of the handset without disconnecting the call. The next call rings normally at the preset volume.To silence the ringer:Press OFF/CLEAR or MUTE/REMOVE on the handset and Ringer mute appears.MuteThe mute function turns off the microphone. You can hear the caller, but the caller cannot hear you.To mute a call:Press MUTE/REMOVE to turn off the microphone. The screen shows Muted for a few seconds and MUTE appears until the mute function is turned off.To take a call off mute:Press MUTE/REMOVE again to resume the conversation. The screen temporarily shows Microphone ON.Temporary tone dialingIf you have pulse (rotary) service only, you can switch from pulse to touch-tone dialing temporarily during a call. This is useful if you need to send touch-tone signals to access your telephone banking or long distance services.During a call:Press TONE .Use the dialing keys to enter the relevant number. The telephone sends touch-tone signals.The telephone automatically returns to pulse dialing mode after you end the call.•••1.2.3.

39Telephone operationHoldYou can place a home or cell call on hold. You will hear an alert tone if you have not taken the call off of hold after 14 minutes. You will hear another alert tone 30 seconds later. At 15 minutes on hold, the call on hold automatically disconnects.To place a home call on hold:Press HOLD.Home call on hold appears and /HOME/FLASHƀCUJGUTo resume a home call on hold:Press /HOME/FLASH.To place a cell call on hold:Press HOLD.Cell call on hold appears and /CELLƀCUJGUTo resume a cell call on hold:Press /CELL.Handset locator6JKUHGCVWTGJGNRU[QWſPFCOKURNCEGFJCPFUGVTo start paging:Press /FIND HANDSET on the telephone base when it is not in use. All idle handsets ring and display ** Paging **.To end paging:Press /FIND HANDSET on the telephone base.- OR -Press /HOME/FLASH,or any dialing keys (0-9,#,TONE ) on the handset.•••••••

40Telephone operationChain dialingUse this feature to initiate a dialing sequence from numbers stored in the directory, call log or redial while you are on a call. Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, call log or redial list.To access a number in the directory while on a call:Press MENU/SELECT.Press or to highlight Directory, then press MENU/SELECT.Press MENU/SELECT to select Home directory. Press or to scroll to the desired entry or perform an alphabetical search (page 49).Press MENU/SELECT to dial the displayed number. To access a number in the call log while on a call:Press MENU/SELECT.Press or to highlight Call log, then press MENU/SELECT.Press or to scroll to the desired entry.Press MENU/SELECT to dial the displayed number.To access the redial list while on a call:Press REDIAL/PAUSE.Press , or REDIAL/PAUSE until the desired number displays, then press MENU/SELECT. If you do not press MENU/SELECT within two seconds, the number displayed will be dialed automatically.1.2.3.4.5.1.2.3.4.1.2.You cannot edit a directory entry while on a call. For more details about the directory, see page 46.You cannot copy a call log entry into the directory while on a call. For more details about call log, see page 53.You can only view the numbers in the directory, call log or redial while on a call and cannot erase any entries.Press and hold OFF/CLEAR to exit redial, directory or call log while on a call.••••

41Telephone operationRedial listThe redial list stores up to 20 of the most recently dialed numbers. When there are already 20 entries, the oldest entry is deleted to make room for the new entry. Entries are shown in reverse chronological order.Review the redial listPress REDIAL/PAUSE when the handset is not in use.Press , or REDIAL/PAUSE to browse. You hear a double beep when you reach the beginning or end of the redial list.Dial a redial entryPress REDIAL/PAUSE when the handset is not in use.Press , or REDIAL/PAUSE to browse until the desired number displays.Press /HOME/FLASH or to use the home line.- OR -Press /CELL to use the cell line.1.2.1.2.3.

42Telephone operationSave a redial entry to the directoryPress REDIAL/PAUSE when the handset is not in use.Press , or REDIAL/PAUSE to browse until the desired number displays.Press MENU/SELECT twice.The handset displays ENTER NUMBER. Use the dialing keys to edit the number, if necessary.Press MUTE/REMOVE to erase a digit.Press and hold MUTE/REMOVE to erase all digits.Press to move the cursor to the right or to the left.Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).Press MENU/SELECT.Press or to select one of the following types:HomeCellWorkOtherPress MENU/SELECT. The handset displays ENTER NAME. Use the dialing keys (page 48) to enter a name.Press MUTE/REMOVE to erase a character.Press and hold MUTE/REMOVE to erase all characters.Press to move the cursor to the right or to the left.Press MENU/SELECT.Saved displays.Delete a redial entryPress REDIAL/PAUSE when the handset is not in use.Press , or REDIAL/PAUSE to browse until the desired number displays.Press MUTE/REMOVE to delete the displayed number.1.2.3.4.••••5.6.••••7.•••8.1.2.3.

43Telephone operationIntercomUse the intercom feature for conversations between two system handsets.You can buy additional expansion handsets (DS6301) for this telephone system. You can register up to 12 handsets to the telephone base.To initiate an intercom call:Press MENU/SELECT on the handset when it is not in use.Press or to highlight Intercom, then press MENU/SELECT.If you have a two-handset system, your handset displays Calling other handset. The destination handset rings and displays Handset X is calling.If you have more than two handsets, your handset displays INTERCOM TO: and a list of registered handsets. Press or to select a destination handset then press MENU/SELECT. Your handset displays Calling Handset X. The destination rings and displays Handset X is calling.To answer an intercom at the destination handset:Press /HOME/FLASH or .Both screens show Intercom.To silence an intercom call:Press OFF/CLEAR or MUTE/REMOVE on the destination handset. Its screen displays Ringer mute for a few seconds.To end an intercom call:Press OFF/CLEAR or place either handset back in the telephone base or charger. Both handsets display Intercom ended.1.2.•••••You can cancel the intercom call before it is answered by pressing OFF/CLEAR on your originating handset.If the destination handset does not answer the intercom call within 100 seconds, is in the directory or call log, or is out of range, the originating handset displays Unable to call try again and returns to idle mode.;QWECPWUGCOCZKOWOQHſXGJCPFUGVUCVCVKOG(QTGZCORNGYJGPfour handsets are used on intercom calls, use another handset for an outside call. When two handsets are used on an intercom call, you can use three other handsets for an outside call.•••INTERCOM TO:Handset 2Handset 3Handset 4Handset 5Directory Call logIntercomBluetoothRingers

44Telephone operationIntercom (continued)Answer an incoming call during an intercom callWhen you receive an incoming home call during an intercom call, there is an alert tone and Incoming call appears on screens. The telephone base and all other handsets ring.Press /HOME/FLASH to answer the home call and the intercom call ends automatically.Press OFF/CLEAR to end the intercom call without answering the incoming call. The telephone continues to ring.When you receive an incoming cell call during an intercom call, there is an alert tone and Incoming call appears on screens. The telephone base and all other handsets ring.Press /CELL to answer the cell call and the intercom call ends automatically.Press OFF/CLEAR to end the intercom call without answering the incoming call. The telephone continues to ring.••••

45Telephone operationShare an outside callAnother handset can join you on an outside call. That call continues until all people hang up. You can share an outside call with up to four system handsets.Press /HOME/FLASH or on another handset to join the call.Hold a call and intercomYou can use intercom to put an outside call on hold and intercom another handset.When on an outside call, press MENU/SELECT.Press or to highlight Intercom, then press MENU/SELECT. The call is automatically put on hold CPFVJGNKPGMG[ƀCUJGUIf you have a two-handset system, your handset displays Calling other handset. The destination handset rings and displays Handset X is calling.If you have more than two handsets, your handset displays INTERCOM TO: and a list of registered handsets. Press or to select a destination handset then press MENU/SELECT. Your handset displays Calling Handset X. The destination rings and displays Handset X is calling.When the destination handset answers the intercom call, both screens show Intercom.Press OFF/CLEAR on either handset. Both screens show Intercom ended.All handset screens show Home call on hold if it is a home line or Cell call on hold if it is a cell line. Press /HOME/FLASH to answer a home call or /CELL to answer a cell call.•1.2.••3.4.5.Use headset IntercomDirectoryCall logINTERCOM TO:Handset 2Handset 3Handset 4Handset 5If you want to cancel an intercom call and reconnect to the outside call before the destination handset answers, press /HOME/FLASH on the originating handset.If the destination handset does not answer the intercom call within 100 seconds, is in the directory or call log, or is out of range, the originating handset displays Unable to call try again. Press /HOME/FLASH on the originating handset to reconnect to the outside call.••

46Telephone operationDirectoryYour phone directory consists of a home directory and up to four downloaded directories. The home directory stores up to 200 entries with up to 30 digits for each phone number and 15 characters for each name. Each of the downloaded directory stores up to 1,500 entries with up to 30 digits for each phone number and 15 characters for each name.Directory entries are stored at the telephone base and shared by all system handsets. Any changes made on one handset apply to all.Only one handset can review the directory at a time. If another handset tries to enter the directory, its screen shows Not available at this time.When there are no records in the directory, the screen shows Directory empty.When the directory is full and you try to save an entry, the screen shows List full.When you try to save a number already stored in the directory, the screen shows Already saved.All of the instructions on pages 48-51 for the directories apply to the home directory and all downloaded directories. Creating a new entry on page 47only applies to the home directory.You cannot create new entries in your downloaded directories from the DS6311 handset. Entries must be downloaded from your cell phone (see Download directory on page 24).•••••

47Telephone operationCreate a new entry in the home directoryPress MENU/SELECT on the handset when it is not in use.Press or to highlight Directory, then press MENU/SELECT.Press MENU/SELECT to select Home.Press or to highlight Add contact, then press MENU/SELECT. The screen displays ENTER NUMBER.Use the dialing keys to enter a telephone number.Press MUTE/REMOVE to erase a digit.Press and hold MUTE/REMOVE to erase all digits.Press to move the cursor to the right or to the left.Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).- OR -Copy a number from the redial list.1. Press REDIAL/PAUSE then , or REDIAL/PAUSE to browse to select a number.2. Press MENU/SELECT to copy the displayed number.Press MENU/SELECT.Press or to select one of the following types:HomeCellWorkOtherPress MENU/SELECT. The screen displays ENTER NAME.Use the dialing keys (see page 48) to enter the name. Press MUTE/REMOVE to erase a character.Press and hold MUTE/REMOVE to erase all characters.Press to move the cursor to the right or to the left.Press MENU/SELECT VQEQPſTOCPFVJGUETGGPUJQYUSaved.1.2.3.4.5.••••6.7.••••8.9.•••10.You cannot create new entries in your downloaded directories from your DS6311 handsets. Entries must be downloaded from your cell phone (see Download directory on page 24).

48Telephone operationCharacter chartUse the dialing keys and the chart below to enter a name (up to 15 characters). Each press of a particular key causes the characters to be displayed in the following order:9JGPGPVGTKPICPCOGKPVJGFKTGEVQT[VJGſTUVNGVVGTQHGCEJYQTFKUautomatically capitalized.Number keyCharacters by number of key presses123456789101111. - ,()*#&/,2ABCabc23DEF d e f 34GHIghi45JKLjkl56MNOmno67PQRS p q r s 78TUVtuv89WXYZwxyz90Space 0*#

49Telephone operationReview the directoryEntries are sorted alphabetically.To review the directory:Press / when the handset is not in use.Press or to choose a directory, then press MENU/SELECT. (If you only have one directory with entries, this step is not necessary.)Press or to browse.- OR -Press MENU/SELECT on the handset when it is not in use.Press or to highlight Directory, then press MENU/SELECT.Press or to choose a directory, then press MENU/SELECT.Press or to highlight Review, then press MENU/SELECT.Press or to browse.3-character alphabetical search;QWECPWUGVJGGPJCPEGFEJCTCEVGTUGCTEJVQſPF[QWTEQPVCEVUSWKEMN[CPFGHſEKGPVN[To start the search:Follow the steps in Review the directory above to enter the directory.When an entry appears, use the dialing keys to enter the letters associated with the name (see page 48). You can enter up to three letters for the search. If there is no name matching the letter(s) entered, the next closest match in alphabetical order appears. If necessary, use or to browse.1.2.3.1.2.3.4.5.1.2.When the desired entry displays, press # repeatedly to show different dialing options.

50Telephone operationDial a directory entryYou can dial a directory entry on either a home or cell line.To dial a directory entry:Search for the desired entry in the directory (see Review the directory or 3-character alphabetical search on page 49).When the desired entry appears, press # repeatedly to show different dialing options.When the displayed number is in the correct format, press /HOME/FLASH or to use the home line,or/CELL to use the cell line.Edit a directory entryYou may edit any directory entry. However, be aware that if you download from a cell phone again, the directory will be erased and replaced with the current cell phone directory. If you have edited the downloaded entries on the DS6311, those changes will be lost.Search for the desired entry in the directory (see Review the directory or 3-character alphabetical search on page 49).When the desired entry appears, press MENU/SELECT. The screen shows EDIT NUMBER.Use the dialing keys to edit the number.Press MUTE/REMOVE to erase a digit.Press and hold MUTE/REMOVE to erase all digits.Press to move the cursor to the right or to the left.Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).Press MENU/SELECT.Press or to select one of the following types:HomeCellWorkOtherPress MENU/SELECT. The screen displays EDIT NAME.Use the dialing keys (see page 48) to edit the name. Press MUTE/REMOVE to erase a character.Press and hold MUTE/REMOVE to erase all characters.Press to move the cursor to the right or to the left.Press MENU/SELECT VQEQPſTOCPFVJGUETGGPUJQYUSaved.1.2.3.1.2.3.••••4.5.••••6.7.•••8.800-595-95111-800-595-9511595-95111-595-9511

51Telephone operationEdit the type of a directory entryIf you only want to edit the type of a directory entry:Search for the desired entry in the directory (see Review the directory or 3-character alphabetical search on page 49).When the desired entry appears, enter the corresponding shortcut keys shown in the below table.Type: Press:Home 1Cell 2Work 3Other 4Delete a directory entryOnce a directory entry is deleted, it cannot be retrieved.To delete an entry:Search for the desired entry in the directory (see Review the directory or 3-character alphabetical search on page 49).When the desired entry appears, press the MUTE/REMOVE. The screen displays &GNGVGEQPVCEV!2TGUU5'.'%6VQEQPſTOPress MENU/SELECT. The screen displays Contact deleted and then the next alphabetical entry in the directory.Remove a downloaded directory(downloaded directories only)Search for a desired downloaded directory in the directory menu (see Review the directory on page 49).When the desired downloaded directory is chosen, press or to highlight Remove dir, then press MENU/SELECT.The screen displays Directory Cell Phone A will be erased. Press 5'.'%6VQEQPſTO. Press MENU/SELECT and the screen displays Directory removed.1.2.1.2.3.1.2.3.

54Telephone operationMemory match When the incoming telephone number exactly matches a telephone number in your directory, the name appears on the screen will match the corresponding name in your directory.For example, when Linda Jones calls, her name will appear as Linda if this is how you entered it into your directory.Review the call log Press CID/ when the handset is not in use.Press or to browse.- OR -Press MENU/SELECT on the handset when it is not in use.Press or to highlight Call log, then press MENU/SELECT.Press MENU/SELECT to choose Review.Press or to browse.The name (if available), telephone number, date and time of all incoming calls are shown on the screen.You will hear a double beep when you reach the beginning or end of the call log.1.2.1.2.3.4.••The number shown in the call log will be in the format sent by the telephone service provider. The telephone service provider usually delivers ten-digit phone numbers (area code plus phone number). If the telephone number of the caller does not exactly match a number in your directory, the name will appear as it is delivered by the telephone service provider. For example, if the telephone service provider includes the area code but your directory number does not, the name will appear as delivered by the telephone service provider.

55Telephone operationMake a call log entry ready to dialAlthough the call log entries received have 10 digits (the area code plus the seven-digit number), in some areas, you may need to dial only the seven digits, or 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change the number of digits that you dial from the call log or store to the directory. While reviewing the call log, press # (pound key) repeatedly to show different dialing options for local and long distance numbers before dialing or saving the telephone number in the directory.Press 1 repeatedly if you need to add or remove 1 in front of the telephone number before dialing or saving it in the directory.Dial a call log entry Search for the desired entry in the call log (see Review the call log on page 54).When the desired entry appears and is in the correct format for dialing, press /HOME/FLASH or to use the home line,or /CELL to use the cell line. 1.2.800-595-95111-800-595-9511595-95111-595-9511800-595-95111-800-595-9511595-95111-595-9511

56Telephone operationSave a call log entry to the directoryCall log entries can only be saved to the Home directory.Select a desired entry in the call log (see Review the call log on page 54).When the desired entry appears, press # (pound key) repeatedly to show different dialing options.When the number is in the correct format, press MENU/SELECT. The screen shows EDIT NUMBER.Use the dialing keys to edit the number.Press MUTE/REMOVE to erase a digit.Press and hold MUTE/REMOVE to erase all digits.Press to move the cursor to the right or to the left.Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).Press MENU/SELECT.Press or to select one of the following types:HomeCellWorkOtherPress MENU/SELECT. The screen displays EDIT NAME.Use the dialing keys (see page 48) to edit the name. Press MUTE/REMOVE to erase a character.Press and hold MUTE/REMOVE to erase all characters.Press to move the cursor to the right or to the left.Press MENU/SELECT VQEQPſTOCPFVJGUETGGPUJQYUSaved.1.2.3.4.••••5.6.••••7.8.•••9.

57Telephone operationDelete from the call logTo delete a single entry:Select a desired entry in the call log (see Review the call log on page 54).When the desired entry appears, press MUTE/REMOVE. The screen shows the previous call log entry.To delete all entries:Press MENU/SELECT on the handset when it is not in use.Press or to highlight Call log, then press MENU/SELECT.Press or to highlight Del all calls, then press MENU/SELECT.The screen displays &GNGVGCNNECNNU!2TGUU5'.'%6VQEQPſTO.Press MENU/SELECT.Call log display screen messages1.2.1.2.3.4.Displays WhenPrivate name The caller is blocking the name.Private number The caller is blocking the telephone number.Private caller The caller is blocking the name and number. Unknown name This caller’s name is unavailable. Unknown number This caller’s number is unavailable.Unknown caller No information is available about this caller.Long distance ORL (before the caller’s number) It is a long distance call.

58Screen display messagesAlready saved The telephone number entered is already stored in the directory.Bluetooth system busy You are trying to make a cell call or access the Bluetooth menu when the Bluetooth link is already being used.C a ll lo g e m p t y There are no call log entries.Calling Handset X(for models with more than two handsets)Calling other handset(for models with two handsets)You are calling another handset.Cell The cell line is in use.C ell c all o n h old A call on the cell line has been put on hold.Cell line in use A system handset on the cell line is in use.Directory empty There are no directory entries.Ended You have just ended a call.Handset X is calling Another system handset is calling.Home The home line is in use.Home call on hold A call on the home line has been put on holdHome & cell calls on hold Calls on the home and cell lines have been put on hold.Home line in use A system handset or another telephone on the same home line is in use.Incoming call There is an incoming call.Intercom The handset is on an intercom call.Intercom ended You have just ended an intercom call.List full The directory is full.Low battery The battery needs to be recharged.Microphone ON MUTE is turned off and the person on the other end can hear you. Muted You have turned off the handset microphone. The other party cannot hear you but you can hear the other party.New voicemail There are new voicemail message(s) from your telephone service provider for the home line.Appendix

59AppendixScreen display messages (continued)No entries found. Try downloading from SIM onlyThere are no entries found when you download a cell phone directory from the cell memory.No entries found. Try downloading from Phone onlyThere are no entries found when you download a cell phone directory from your SIM card.There are no entries found in either the cell memory or SIM card when you download a cell phone directory from both memories.No connected cellular phonesThere is no cell phone connected when you try to make a call on the cell line.No line There is no telephone line connected.No signal, call ended Communication between handset and telephone base is lost during a call.Not available at this time One handset is already viewing the call log or directory and another handset attempts to review it.Out of range OR No power at baseThe handset has lost communication with the telephone base.There is no power connected to the telephone base.** Paging ** The system handset is being paged.Place in charger The battery is very low. Place the handset in the telephone base or charger for recharging.Ringer mute The ringer is muted temporarily during an incoming call or intercom call.Saved Your selection has been saved.Unable to call try again You tried to make an intercom call, but the handset you are calling is in the directory, in the call log, out of range or on an outside call.Unable to save You tried to save a caller ID entry with no name or number.XX Missed calls There are missed calls that have not been reviewed in your call log.

60AppendixHandset and telephone base indicatorsHandset lightsOn when the handset speakerphone is in use./CELL Flashes quickly when there is an incoming cell call.Flashes slowly when the cell line is on hold./HOME/FLASH Flashes quickly when there is an incoming home call.Flashes slowly when the home line is on hold.CHARGE On when the handset is charging in the telephone base or charger.Telephone base lightsDEVICE1/DEVICE2 On when a Bluetooth device is connected to the base.Flash while pairing a Bluetooth device.IN USE On when the telephone line is in use or on hold.On when the answering system is answering a call.On when you are registering a handset.Flashes quickly when there is an incoming call.Flashes when another telephone sharing the same line is in use.Flashes when you are deregistering all handsets.

61AppendixHandset iconsHOME line - on steadily when the home line is in use or there is an incoming home call. 12CELL line - on steadily when the cell line is in use or there is an incoming cell call.1 2 Bluetooth connected device(s) - indicates that there are Bluetooth connected devices on the active devices list. 1 2 Bluetooth disconnected device(s) - indicates that there are Bluetooth disconnected devices on the active devices list. 12Wireless Bluetooth headset - on steadily when a wireless Bluetooth headset is in use on the home line.Speakerphone - the speakerphone is in use.Ringer off - on steadily when all the ringers of Home,Cellular 1 and Cellular 2 are turned off. Flashes when only one or two of the ringers are turned off.New voicemail - indicates you have new voicemail message(s) from the telephone service provider for the home line.Battery status - animates when the battery is charging. Becomes solid when the battery is fully charged. Battery statusƀCUJGUYJGPVJGDCVVGT[KUNQYCPFPGGFUcharging.NEW New call log - indicates that the missed call is new.MUTE Mute - the microphone is muted.

$62AppendixBatteryIt takes up to 16 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance:Operation Operating timeWhile in handset use (talking*) Up to 10 hoursWhile in speakerphone mode (talking*) Up to seven hoursWhile not in use (standby**) Up to 10 days*Operating times vary depending on your actual use and the age of the battery. **Handset is not charging or in use.The battery needs charging when:A new battery is installed in the handset.The handset beeps every minute while on a call.The handset beeps and Low battery displays on the handset.Place in charger displays on the handset.A battery is properly installed but the screen is blank.CAUTION:6QTGFWEGVJGTKUMQHſTGQTKPLWT[TGCFCPFHQNNQYVJGUGKPUVTWEVKQPUUse only the battery(ies) provided or equivalent. To order a replacement, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377.&QPQVFKURQUGQHVJGDCVVGT[KGUKPCſTG%JGEMYKVJNQECNYCUVGOCPCIGOGPVcodes for special disposal instructions.Do not open or mutilate the battery(ies). Released electrolyte is corrosive and might cause burns or injury to the eyes or skin. The electrolyte might be toxic if swallowed.Exercise care in handling batteries in order not to create a short circuit with conductive materials.%JCTIGVJGDCVVGT[KGURTQXKFGFYKVJQTKFGPVKſGFHQTWUGYKVJVJKURTQFWEVQPN[KPCEEQTFCPEGYKVJVJGKPUVTWEVKQPUCPFNKOKVCVKQPUURGEKſGFKPVJKUOCPWCNObserve proper polarity orientation between the battery and metallic contacts.6QRTGXGPVſTGQTUJQEMJC\CTFFQPQVGZRQUGVJKURTQFWEVVQYCVGTQTCP[V[RGof moisture.••••••••••••$

63AppendixExpand your telephone systemThe handsets provided with your telephone system are already registered. Additional handsets registered to the telephone system are assigned in sequential order. For instance, if you already have HANDSET 1 and HANDSET 2, the new registered handset is assigned HANDSET 3. This telephone system accommodates up to 12 handsets.Add and register a handset (optional)You can add new handsets (DS6301, purchased separately) to your telephone system, but each handset must be registered with the telephone DCUGDGHQTGWUG9JGPſTUVRWTEJCUGFGCEJGZRCPUKQPJCPFUGVUJQYUPress and hold FIND HANDSET on base for 4 sec, then press # on handset after a battery is installed. You may need to charge the handset before registering to the telephone base. For more details on battery charging, see the table on page 5.To register a handset:Press and hold /FIND HANDSET on the telephone base for about four seconds until the red IN USE light turns on.Press # (pound key) on the handset. Its screen shows Registering...Please wait and it takes up to 60 seconds to complete the registration. The handset shows HANDSET X Registered (X represents the handset number assigned) and you hear a beep when the registration is completed.1.2.If the registration fails, the handset shows Registration failed for a few seconds and then Press and hold FIND HANDSET on base for 4 sec, then press # on handset. Try the registration process again.You cannot register a handset if any other system handset is in use.••

64AppendixReplace a handsetIf you want to replace a handset or re-assign the designated handset number of a registered handset, you must deregister all the handsets and then individually register each handset.To make deregistration easier, read all of the instructions on this page before you begin. To deregister all handsets:Press and hold /FIND HANDSET on the telephone base for about 10 seconds until the IN USENKIJVƀCUJGUVJGPTGNGCUGFIND HANDSET.Press /FIND HANDSET again. You must press /FIND HANDSETwhile the IN USENKIJVKUUVKNNƀCUJKPI6JGIN USENKIJVƀCUJGUHQTCDQWVseven seconds.All system handsets show Out of range OR No power at base for a few seconds and then Press and hold FIND HANDSET on base for 4 sec, then press # on handset when the deregistration is completed. The deregistration process takes about 10 seconds to complete.If deregistration fails, you may need to reset the telephone and try again.To reset:Press and hold OFF/CLEAR or place the handset back in the telephone base. -OR-Unplug the power from the telephone base, then plug it back in.After deregistering, register each handset individually. See Add and register a handset on page 63.1.2.3.••You cannot deregister handsets if any system handset is in use.

65Appendix+H[QWJCXGFKHſEWNV[YKVJ[QWTVGNGRJQPGRNGCUGVT[VJGUWIIGUVKQPUDGNQYFor Customer Service, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377.I cannot pair my cell phone to the telephone base.Make sure you have cellular coverage.Make sure your cell phone is compatible with your DS6311. Check the Bluetooth compatibility list at www.vtechphones.com.Make sure the Bluetooth function of your cell phone is turned on. See the user’s manual of your cell phone for more information.Remove VTech DS6311 from your cell phone’s handsfree device history list (see the user’s manual of your cell phone for more information).Carefully follow the pairing instructions on page 14 and make sure that your cell phone is not connected to any other Bluetooth device.Turn off your cell phone, then turn it on again.Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in. Repeat the above suggestions.I cannot pair my headset to the telephone base.Make sure that your Bluetooth headset is in discoverable mode when pairing with the telephone base. See the user’s manual of your headset for more information on how to set your headset to discoverable mode.Carefully follow the pairing instructions on page 16 and make sure that your headset is not connected to any other Bluetooth device.Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in. Repeat the above suggestions.I cannot connect my cell phone with the telephone base.Make sure that the Bluetooth function of your cell phone is turned on. See the user’s manual of your cell phone for more information.Make sure that your Bluetooth cell phone is not connected to any other Bluetooth device.Turn off your cell phone, then turn it on again.Make sure that your cell phone is connected and on the active devices list.For some cell phones, you must authorize VTech DS6311 device in your cell phone’s Bluetooth feature. See the user’s manual of your cell phone for more information.Manually connect your cell phone to VTech DS6311. Refer to the user’s manual of your cell phone for more information.I cannot connect my headset with the telephone base.Make sure that your Bluetooth headset is not connected to any other Bluetooth device.Make sure that your headset is connected and on the active devices list.••••••••••••••••••Troubleshooting

66AppendixI cannot put my headset in discoverable mode.Refer to the user’s manual of your headset for information on how to set your headset to discoverable mode.Make sure that the headset is not connected to any other Bluetooth device in order to successfully pair and connect to the telephone base.Carefully follow the pairing process on page 16.Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in. Repeat the above suggestions.+ECPPQVſPF86GEJ&5QPO[EGNNRJQPGMake sure that the telephone base is in discoverable mode. Carefully follow the setup instructions on page 14.Make sure that you manually set your cell phone to search for devices.Remove VTech DS6311 from your cell phone’s handsfree device history list (see the user’s manual of your cell phone).Turn off your cell phone, then turn it on again.Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in. Repeat the above suggestions.I don’t know how to search for or add new devices on my cell phone.Most cell phones have the Bluetooth feature in the connection or setup menus. Please refer to the user’s manual of your cell phone.In general, press the menu key on your cell phone, then look for the Bluetooth menu in the settings or connection menu. In the Bluetooth menu, select the option to search for or add new devices.My cell phone disconnects with the telephone base.Turn off your cell phone, then turn it on again.Make sure that you are not using your cell phone when on a cell call.My cell phone is connected to the telephone base, but I cannot make a cell call.Make sure that your cell phone is not in use when you are trying to make a cell call.For some smartphones, make sure that the cellular function is turned on.Bluetooth system busy appears on the display.Make sure that your cell phone is not in use when connected and on the active devices list.Make sure that your cell phone or headset is not connected to any other Bluetooth device.DS6311 can only use one Bluetooth device at a time.The PIN on the telephone base does not work.The default PIN is 0000.If you have changed the PIN, it will appear on the handset in the pairing process.••••••••••••••••••••Troubleshooting

67AppendixI cannot hear any audio on my telephone system when on a cell call.Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in.Turn off your cell phone, then turn it on again.I cannot download contacts from my cell phone to DS6311.Make sure that your cell phone is paired and connected to the base.Make sure you place your cell phone next to the base while downloading.I see duplicate entries in my downloaded directoryIf you see duplicate directory entries, you can delete them manually. Another option is to download again either your SIM card or phone memory, but not both.Some of my cell phone contacts were not imported to DS6311.Make sure to try transferring the contacts from your SIM card to your phone OGOQT[ſTUVVJGPFQYPNQCFHTQO[QWTRJQPGOGOQT[+HVJCVFQGUPŏVYQTMtry transferring the contacts from your phone memory to your SIM card, then download from your SIM card. For more information on how to transfer contacts between your SIM card and your phone memory, refer to the user’s manual of your cell phone.Can the DS6311 help the poor cell phone reception in my house?If your cell phone has poor reception in your home, the DS6311 cannot improve the reception. However, if there is a location in your house with better reception, you can leave your cell phone at that location while you use DS6311 cell line. In order for this to work, the telephone base must be within 30 feet of the cell phone.The listening volume of my cell call is too loud or quiet.During a cell call, if the listening volume is to too loud or quiet, try changing the volume on your cell phone. On some cell phones, changing the volume on the cell phone effects your cell call volume on the DS6311 handset.My telephone does not work at all.Make sure the battery is installed and charged correctly (page 4). For optimum daily performance, return the handset to the telephone base or charger after use.Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch./CMGUWTGVJGVGNGRJQPGNKPGEQTFKURNWIIGFſTON[KPVQVJGVGNGRJQPGDCUGCPFthe telephone wall jack.Unplug the electrical power to the telephone base. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to synchronize.Charge the battery in the handset for up to 16 hours.If the battery is completely depleted, it may take up to 10 minutes to charge the handset before HANDSET X appears on the screen (page 5).Remove and install the battery again. If that still does not work, it might be necessary to purchase a new battery.Disconnect the telephone base from the telephone wall jack and plug in a working telephone. If the other telephone does not work, the problem is probably in the wiring or telephone service. Call the telephone service provider.••••••••••••••••Troubleshooting

68AppendixLow battery shows on screen.Place the handset in the telephone base or charger for recharging.Remove and install the battery again and use it until fully depleted, then recharge the handset in the telephone base or charger for up to 16 hours.If the above measures do not correct the problem, replace the battery.The battery does not charge in the handset or the handset battery does not accept charge.Make sure the handset is placed in the telephone base or charger correctly. The CHARGE light on the handset should be on.Remove and reinstall the battery, then charge for up to 16 hours.If the handset is in the telephone base or charger but the CHARGE light on the handset is not on, refer to The CHARGE light is off in this section.If the battery is completely depleted, it may take up to 10 minutes to charge the handset before HANDSET X appears on the screen (page 5).Purchase a new battery. Refer to the Battery section (page 62).The CHARGE light is off.Clean the charging contacts on the handset and telephone base each month with a pencil eraser or a dry non-abrasive fabric.Make sure the power adapter and telephone line cord are plugged in correctly and securely.Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one minute for the handset and telephone base to reset.There is no dial tone.First, try all the above suggestions.Move the handset closer to the telephone base. It may be out of range.The telephone line cord might be malfunctioning. Install a new telephone line cord.Disconnect the telephone base from the telephone wall jack and connect a different telephone. If there is no dial tone on this telephone either, the problem is in your wiring or telephone service. Contact your telephone service provider.The telephone does not ring when there is an incoming call.Make sure the handset ringer volume is not set to off (page 27). Make sure the telephone line cord and power adapter are plugged in properly (page 3).The handset may be too far from the telephone base. Move it closer to the telephone base.There may be too many extension phones on the telephone line to allow all of them to ring simultaneously. Unplug some of them.If the other telephones in your home are having the same problem, the problem is in the wiring or telephone service. Contact your telephone service provider (charges may apply).••••••••••••••••••••Troubleshooting

69AppendixTroubleshootingOther electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.Test a working telephone at the telephone wall jack. If another telephone has the same problem, the problem is in the telephone wall jack. Contact your telephone service provider (charges may apply).The telephone line cord may be malfunctioning. Install a new telephone line cord.Remove and install the battery again. Place the handset in the telephone base or charger.Wait for the handset to synchronize with the telephone base. Allow up to one minute for this to take place.I cannot dial out.First, try all the above suggestions.Make sure there is a dial tone before dialing. It is normal if the handset takes a second or two to synchronize with the telephone before producing a dial tone. Wait an extra second before dialing.If the other telephones in your home are having the same problem, the problem is in the wiring or telephone service. Contact your telephone service provider (charges may apply).Eliminate any background noise. Mute the cordless handset before dialing, or dial from another room in your home with less background noise. My handset beeps and is not performing normally.Make sure the power cord is securely plugged into the telephone base. Plug the telephone base into a different working electrical outlet not controlled by a wall switch.Move the handset closer to the telephone base. It may be out of range.Reset the telephone base by unplugging the electrical power to the base. Wait for 15 seconds and plug it back in again. Allow up to one minute for the cordless handset and the telephone base to synchronize.Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.•••••••••••••

73AppendixImportant safety instructionsWhen using your telephone equipment, basic safety precautions should always be followed to TGFWEGVJGTKUMQHſTGGNGEVTKEUJQEMCPFKPLWT[KPENWFKPIVJGHQNNQYKPIRead and understand all instructions. Follow all warnings and instructions marked on the product.Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a dry non-abrasive cloth for cleaning. Do not use this product near water.Do not place this product on an unstable table, shelf, stand or other unstable surfaces.Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper ventilation is not provided. This product should be operated only from the type of power source indicated on the marking NCDGN+H[QWCTGPQVUWTGQHVJGV[RGQHRQYGTUWRRN[KP[QWTJQOGQTQHſEGEQPUWNV[QWTdealer or local power company. Do not allow anything to rest on the power cord. Do not install this product where the cord may be walked on. Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the telephone base or handset other VJCPURGEKſGFCEEGUUFQQTUOC[GZRQUG[QWVQFCPIGTQWUXQNVCIGUQTQVJGTTKUMU+PEQTTGEVreassembling can cause electric shock when the product is subsequently used. Do not overload wall outlets and extension cords. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions:When the power supply cord or plug is damaged or frayed.If liquid has been spilled onto the product. If the product has been exposed to rain or water.If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operation instructions. Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation.If the product has been dropped and the telephone base and/or handset has been damaged.If the product exhibits a distinct change in performance.Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning.Do not use the telephone to report a gas leak in the vicinity of the leak.Only put the handset of your telephone next to your ear when it is in normal talk mode.6JGRQYGTCFCRVGTUCTGKPVGPFGFVQDGEQTTGEVN[QTKGPVGFKPCXGTVKECNQTƀQQTOQWPVRQUKVKQPThe prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under-the-table/cabinet outlet.SAVE THESE INSTRUCTIONS1.2.3.4.5.6.7.8.9.10.11.12.A.B.C.D.E.F.13.14.15.16.

74AppendixOperating rangeThis cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and JCPFUGVVJGYGCVJGTCPFVJGNC[QWVQH[QWTJQOGQTQHſEGWhen the handset is out of range, the handset displays Out of range OR No power at base.If there is a call while the handset is out of range, it might not ring, or if it does ring, the call might not connect well when you press /HOME/FLASH. Move closer to the telephone base, then press /HOME/FLASH to answer the call. If the handset moves out of range during a telephone conversation, there might be interference.To improve reception, move closer to the telephone base.MaintenanceTaking care of your telephoneYour cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatmentPlace the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid waterYour telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.Electrical stormsElectrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electrical appliances during storms. Cleaning your telephoneYour telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or mild soap. Do not use excess water or cleaning solvents of any kind.Remember that electrical appliances can cause serious injury if used when you are wet or standing in the water. If the telephone base should fall into the water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORD FROM THE WALL. Then remove the telephone by the unplugged cords.Precautions for users of implanted cardiac pacemakersCardiac pacemakers (applies only to digital cordless telephones):Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:Pacemaker patients:Should keep wireless telephones at least six inches from the pacemaker.Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it is turned ON.Should use the wireless telephone at the ear opposite the pacemaker.WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones.•••

75AppendixAbout cordless telephonesPrivacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the cordless handset if the telephone base is unplugged, switched off, or if the electrical power is interrupted. Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR often reduces or eliminates the interference. Rechargeable batteries: Exercise care in handling batteries in order not to create a short circuit with conducting material such as rings, bracelets, and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger.Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture the battery. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.•••••The RBRC® sealThe RBRC® seal on the nickel-metal hydride battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada. The RBRC® program provides a convenient alternative to placing used nickel-metal hydride batteries into the trash or municipal waste, which may be illegal in your area.VTech’s participation in RBRC®makes it easy for you to drop off the spent battery at local retailers participating in the RBRC® program or at authorized VTech product service centers. Please call 1-800-8-BATTERYTM for information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources.RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.

76AppendixWarrantyWhat does this limited warranty cover?The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions. This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada.What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)?During the limited warranty period, VTech’s authorized service representative will repair or replace at VTech’s option, without charge, a Materially Defective Product. If we repair the Product, we may use new or refurbished replacement parts. If we choose to replace the Product, we may replace it with a new or refurbished Product of the same or similar design. We will retain defective parts, modules, or equipment. Repair or replacement of the Product, at VTech’s option, is your exclusive remedy. VTech will return the repaired or replacement Products to you in working condition. You should expect the repair or replacement to take approximately 30 days.How long is the limited warranty period?The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited warranty also applies to repaired or replacement Product for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty; whichever is longer.What is not covered by this limited warranty?This limited warranty does not cover:Product that has been subjected to misuse, accident, shipping or other physical damage, KORTQRGTKPUVCNNCVKQPCDPQTOCNQRGTCVKQPQTJCPFNKPIPGINGEVKPWPFCVKQPſTGYCVGTQTQVJGTliquid intrusion; or2TQFWEVVJCVJCUDGGPFCOCIGFFWGVQTGRCKTCNVGTCVKQPQTOQFKſECVKQPD[CP[QPGQVJGTVJCPan authorized service representative of VTech; orProduct to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna systems; orProduct to the extent that the problem is caused by use with non-VTech accessories; orProduct whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered or rendered illegible; orProduct purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes); orProduct returned without a valid proof of purchase (see item 2 below); orCharges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit.1.2.3.4.5.6.7.8.

$77AppendixWarrantyHow do you get warranty service?To obtain warranty service in the United States of America, please visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377. NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls and features may save you a service call.Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product(s) to the service location. VTech will return repaired or replaced Product under this limited warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty.What must you return with the Product to get warranty service?Return the entire original package and contents including the Product to the VTech service NQECVKQPCNQPIYKVJCFGUETKRVKQPQHVJGOCNHWPEVKQPQTFKHſEWNV[CPFInclude a “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; andProvide your name, complete and correct mailing address, and telephone number.Other limitationsThis warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this Product. The warranty exclusively describes all of VTech’s responsibilities regarding the 2TQFWEV6JGTGCTGPQQVJGTGZRTGUUYCTTCPVKGU0QQPGKUCWVJQTK\GFVQOCMGOQFKſECVKQPUVQVJKUNKOKVGFYCTTCPV[CPF[QWUJQWNFPQVTGN[QPCP[UWEJOQFKſECVKQP5VCVG2TQXKPEKCN.CY4KIJVU6JKUYCTTCPV[IKXGU[QWURGEKſENGICNTKIJVUCPF[QWOC[CNUQJCXGother rights, which vary from state to state or province to province..KOKVCVKQPU+ORNKGFYCTTCPVKGUKPENWFKPIVJQUGQHſVPGUUHQTCRCTVKEWNCTRWTRQUGCPFOGTEJCPVCDKNKV[CPWPYTKVVGPYCTTCPV[VJCVVJG2TQFWEVKUſVHQTQTFKPCT[WUGCTGNKOKVGFVQQPGyear from the date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not NKOKVGFVQNQUVRTQſVUQTTGXGPWGKPCDKNKV[VQWUGVJG2TQFWEVQTQVJGTCUUQEKCVGFGSWKROGPVVJGcost of substitute equipment, and claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.Please retain your original sales receipt as proof of purchase.1.2.3.$

78AppendixFCC, ACTA and IC regulationsFCC Part 15This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:Reorient or relocate the receiving antenna.Increase the separation between the equipment and receiver.Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.Consult the dealer or an experienced radio/TV technician for help.%JCPIGUQTOQFKſECVKQPUVQVJKUGSWKROGPVPQVGZRTGUUN[CRRTQXGFD[VJGRCTV[TGURQPUKDNGHQTcompliance could void the user’s authority to operate the equipment.This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this telephone.To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more.This Class B digital apparatus complies with Canadian ICES-003.FCC Part 68 and ACTAThis equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this GSWKROGPVEQPVCKPUCOQPIQVJGTVJKPIUCRTQFWEVKFGPVKſGTKPVJGHQTOCV75###'36::::6JKUKFGPVKſGTOWUVDGRTQXKFGFVQ[QWTVGNGRJQPGUGTXKEGRTQXKFGTWRQPTGSWGUVThe plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the user’s manual.The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is GPEQFGFCUVJGVJCPFVJEJCTCEVGTUHQNNQYKPIVJG75KPVJGRTQFWEVKFGPVKſGTGIKHKUVJG4'0KU+POQUVDWVPQVCNNCTGCUVJGUWOQHCNN4'0UUJQWNFDGſXGQTNGUU(QTmore information, please contact your telephone service provider.This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, EQPUWNV[QWTVGNGRJQPGUGTXKEGRTQXKFGTQTCSWCNKſGFKPUVCNNGT••••

79AppendixFCC, ACTA and IC regulationsIf this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty.If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service. The telephone service provider is required to PQVKH[[QWDGHQTGKPVGTTWRVKPIUGTXKEG+HCFXCPEGPQVKEGKUPQVRTCEVKECN[QWYKNNDGPQVKſGFCUUQQPas possible. You will be given the opportunity to correct the problem and the telephone service RTQXKFGTKUTGSWKTGFVQKPHQTO[QWQH[QWTTKIJVVQſNGCEQORNCKPVYKVJVJG(%%;QWTVGNGRJQPGservice provider may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone service provider is required to notify you if such changes are planned.If this product is equipped with a corded or cordless handset, it is hearing aid compatible.If this product has memory dialing locations, you may choose to store emergency telephone PWODGTUGIRQNKEGſTGOGFKECNKPVJGUGNQECVKQPU+H[QWFQUVQTGQTVGUVGOGTIGPE[PWODGTUplease:4GOCKPQPVJGNKPGCPFDTKGƀ[GZRNCKPVJGTGCUQPHQTVJGECNNDGHQTGJCPIKPIWRPerform such activities in off-peak hours, such as early morning or late evening.Industry CanadaOperation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference, including interference that may cause undesired operation.6JGVGTOŎŏ+%ŎŏDGHQTGVJGEGTVKſECVKQPTGIKUVTCVKQPPWODGTQPN[UKIPKſGUVJCVVJG+PFWUVT[%CPCFCVGEJPKECNURGEKſECVKQPUYGTGOGVThe Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the TGSWKTGOGPVVJCVVJGUWOQHVJG4'0UQHCNNVJGFGXKEGUFQGUPQVGZEGGFſXG6JKURTQFWEVOGGVUVJGCRRNKECDNG+PFWUVT[%CPCFCVGEJPKECNURGEKſECVKQPU

80AppendixFrequency controlCrystal controlled PLL synthesizerTransmit frequencyHandset: 1921.536-1928.448 MHzTelephone base: 1921.536-1928.448 MHzChannels 5Nominal effective rangeMaximum power allowed by FCC and IC. Actual operating range might vary according to environmental conditions at the time of use.Size Handset: 6.45 X 1.81 X 1.17 in (163.8 X 46 X 29.8 mm)Telephone base: 2.68 X 5.53 X 4.04 in (68 X 140.5 X 102.5 mm)Charger: 2.02 X 3.03 X 3.77 in (51.4 X 76.9 X 95.7 mm) Weight Handset: 4.44oz (126g) (including battery)Telephone base: 6oz (170g)Charger: 2.43oz (69g)Power requirementsHandset: 2.4V 500mAh Ni-MH batteryTelephone base: 6V DC @400mACharger: 6V AC @300mAMemory Handset directory: 200 memory locations; up to 30 digits and 15 charactersFour download directories: 1,500 memory locations (each); up to 30 digits and 15 charactersHandset call log: 50 memory locations; up to 24 digits and 15 characters6GEJPKECNURGEKſECVKQPU

81AActive devices 20Add a cell phone 14Add a handset 63Add a headset 16Add an active device 22Alphabetical search 49Answer a cell call 35Answer a cell call while on a home call 36Answer a home call 34Answer a home call while on a cell call 36Answer an incoming call during an intercom call 44Appendix 58BBattery 4,5,62Bluetooth glossary 13Bluetooth headset 16, 34Bluetooth operation 12Bluetooth setup 14CCaller ID 52Caller ID history 53Call log 53Call log display screen messages 57Call waiting on the cell line 35Call waiting on the home line 35Cell area code 33Cell call 35Cell phone - download directory 24Cell phone voicemail 36Chain dialing 40Change PIN (Bluetooth) 23Character chart 48Charging 5Clear voicemail 30Conference home and cell calls 37Connect an active device 20Create a new directory entry 47DDate 31Delete a directory entry 51Delete a redial entry 42Delete from the call log 57Deregister handsets 64Dial a call log entry 55Dial a directory entry 50Dial mode 32Directory 24,46Disconnect an active device 20Download directory 24&5.ſNVGT3EEdit a directory entry 50Edit the type of a directory entry 51End a cell call 35End a home call 34Expand your telephone system 63FFCC, ACTA and IC regulations 78Find handset 39GGlossary 13HHandset icons 61Handset layout 8Handset lights 60Handset locator 39Handset main menu 11Handset speakerphone 38Hold 39Hold a call and intercom 45Home area code 32IIcons 61Indicators 60Installation 2,4Intercom 43Interruption to directory download 26KKey tone 31LLCD language 29Index

82IndexMMaintenance 74Make a call log entry ready to dial 55Make a cell call 35Make a home call 34Memory match 54Missed calls indicator 53Mute 38OOperating range 74PPaging 39Pair a cell phone 14Pair a headset 16Paired devices 18Parts checklist 1Phonebook (directory) 46Predial a home call 34RRedial list 41Register a handset 63Remove a downloaded directory 51Remove an active device 23Remove a paired device 19Rename a paired device 18Replace a handset 64Replace an active device 21Review the active devices list 20Review the call log 54Review the directory 49Review the redial list 41Ringer mute 38Ringer tone 28Ringer volume 27SSafety instructions 73Save a call log entry to the directory 56Save a redial entry to the directory 42Screen display messages 58Search for a contact 49Set date/time 31Share an outside call 45Silence the ringer 38Speakerphone 38TTake a call off mute 386GEJPKECNURGEKſECVKQPU80Telephone base installation 3Telephone base lights 60Telephone operation 34Telephone settings 27Temporary tone dialing 38Time 31Troubleshooting 65UUsing a Bluetooth headset 34Using the home and cell lines together 37VView the directory download information 26Voicemail 30Voicemail for cell phone 36Volume 27,38WWall mount installation 6Warranty 76

VTECH TELECOMMUNICATIONS LTD.A member of THE VTECH GROUP OF COMPANIES.Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon 97008Distributed in Canada by VTech Technologies Canada, Ltd., Richmond, B.C. V6W 1L5Copyright © 2010 for VTECH TELECOMMUNICATIONS LTD.Printed in China.91-002522-050-100The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by VTech Holdings Limited is under license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners.

User’s manualwww.vtechphones.comModels: DS6321-2/DS6321-3/DS6321-4/DS6322-3/DS6322-4

Congratulationson purchasing your new VTech product. Before using this telephone, please read the Important safety instructions on page 87 of this manual.This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com. In Canada, please visit www.vtechcanada.com.The ENERGY STAR® program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STAR® label indicating it OGGVUVJGNCVGUVGPGTI[GHſEKGPE[IWKFGNKPGUThe Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by VTech Holdings Limited is under license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners.

Table of contentsTemporary tone dialing...............43Hold ............................................44Handset locator ..........................44Chain dialing...............................45Redial list....................................46Review the redial list ..................46Dial a redial entry .......................46Save a redial entry to the directory ............................47Delete a redial entry ...................47Intercom .....................................48Answer an incoming call during an intercom call.......................49Share an outside call..................50Hold a call and intercom.............50Directory.....................................51Create a new entry in the home directory ..................................52Character chart ..........................53Review the directory...................543-character alphabetical search .....................................54Dial a directory entry ..................55Edit a directory entry ..................55Edit the type of a directory entry.........................56Delete a directory entry..............56Remove a downloaded directory ..................................56About caller ID............................57Caller ID history..........................58Missed calls indicator ................58Memory match ..........................59Review the call log ....................59Make a call log entry ready to dial ......................................60Dial a call log entry ....................60Save a call log entry to the directory ............................61Delete from the call log ..............62Call log display screen messages................................62Answering system operation..63Answering system and voicemail .................................63Message capacity ......................63New message indication ............64Call intercept ..............................64Telephone base ringer volume...64Message playback .....................65Delete all old messages .............66Record and play memos ............66Message window displays..........67Remote access ..........................68Appendix...................................69Screen display messages ..........69Handset and telephone base indicators ................................72Battery........................................74Expand your telephone system..75Add and register a handset ........75Replace a handset .....................76Troubleshooting..........................77Important safety instructions......87Precautions for users of implanted cardiac pacemakers................88Operating range .........................88Maintenance...............................88About cordless telephones.........89The RBRC® seal.........................89Warranty.....................................90FCC, ACTA and IC regulations ..926GEJPKECNURGEKſECVKQPU .............94Index ..........................................95ii

10Getting startedTelephone base layoutMessage windowShows the number of messages and other answering system information (page 67).IN USE lightFlashes when there is an incoming call, or another telephone sharing the same line is in use.On when the handset is in use./FIND HANDSETPress to page all system handsets (page 44)./REPEATPress to repeat a message or press twice to play the previous message (page 65).X/DELETEPress to delete the message currently playing (page 65).When the phone is not in use, press twice to delete all previously reviewed messages (page 66)./ANS ON/OFFPress to turn the answering system on or off (page 34)./PLAY/STOPPress to play messages (page 65).Press to stop message playback (page 65). VOLPress to adjust the volume during playback (page 65).When the phone is not in use, press to adjust the telephone base ringer volume (page 64)./SKIPPress to skip to the next message (page 65).DEVICE1/DEVICE2 lightsOn when the telephone base is paired and connected with a Bluetooth device.Flash while pairing a Bluetooth device.

11Getting startedDirectory - store and search for names and numbers.Ans. system - play messages, record memos and change your answering system settings.Call log - review the caller ID history or delete all call log entries.Bluetooth - set up and manage your Bluetooth enabled devices. Handset main menuTo enter the main menu:Press MENU/SELECT when the handset is not in use.Press or to select a handset feature menu, then press MENU/SELECTto enter that menu.To return to the previous menu, press OFF/CLEAR.To return to idle mode, press and hold OFF/CLEAR.1.2.Ringers - set up ringers for the home and cell lines.Ans. system Directory Call logIntercomBluetoothAns. system Directory Call logIntercomBluetoothAns. system Directory Call logIntercomBluetoothIntercom - intercom call with a system handset.Ans. system Directory Call logIntercomBluetoothAns. system Directory Call logIntercomBluetoothDirectory Call logIntercomBluetoothRingersSettings - change your telephone settings.Call logIntercomBluetoothRingersSettings

12Introducing BluetoothYour new DS6321/6322 telephone system with Bluetooth wireless technology has the following features:Pair up to four Bluetooth enabled cell phones with the telephone base.Connect a maximum of two cell phones to make and receive cell calls. Only one cell phone can be active on a call at a time.Connect a Bluetooth enabled headset for making and receiving home calls.Conference cell and home calls.Make and receive calls using your cell phone plan while utilizing the ease and comfort of your home telephone system. IMPORTANT INFORMATIONAfter plugging in the telephone base, wait at least 20 seconds before connecting a Bluetooth device. The screen shows Bluetooth system busyif you try to connect too soon.Refer to the user's manual of your Bluetooth enabled cell phone or headset for more information about how that device uses Bluetooth connectivity.Bluetooth wireless technology operates within a short range (a maximum of approximately 30 feet) from the telephone base. Keep connected cell phones and headset within this range.If your cell phone has poor reception in your home, the DS6321/6322 cannot improve the reception. However, if there is a location in your house with better reception, you can leave your cell phone at that location while you use the DS6321/6322 cell line. In order for this to work, the telephone base must be within 30 feet of the cell phone.Charge your cell phone while it is connected to the telephone base. Your cell phone's battery will discharge faster while it is connected to the telephone base via Bluetooth wireless technology.Monitor your cell phone's usage because minutes are deducted from your cellular plan for the duration of all cell calls.Refer to the Bluetooth setup section (page 14) to learn how to set up and manage your Bluetooth enabled device(s). Refer to the Telephone operationsection (page 39) on how to operate your Bluetooth devices with your new DS6321/6322 telephone system with Bluetooth wireless technology. Refer to the Troubleshooting section (page 77KH[QWGZRGTKGPEGFKHſEWNV[WUKPIVJGtelephone system.The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by VTech Holdings Limited is under license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners.•••••••••••Bluetooth

14BluetoothBluetooth setupTo use a Bluetooth enabled cell phone or headset with your DS6321/6322,[QWOWUVſTUVRCKTCPFEQPPGEV[QWT$NWGVQQVJFGXKEGUYKVJVJGVGNGRJQPGbase. All DS6321/6322 handsets can be used to make or answer on the cell phone line. Bluetooth wireless technology operates within a short range. When you pair a Bluetooth cell phone or Bluetooth headset to the telephone base, move ENQUGTVQVJGVGNGRJQPGDCUGVQOCKPVCKPUWHſEKGPVUKIPCNUVTGPIVJPair a cell phoneBefore you begin, make sure that you have cellular coverage and your Bluetooth enabled cell phone is not connected to any other Bluetooth device. Refer to your cell phone user's manual to learn how to search for or add new Bluetooth devices.To pair and connect a cell phone:Press MENU/SELECT on the handset when it is not in use.Press or to highlight Bluetooth, then press MENU/SELECT.Press or to highlight Add cellular, then press MENU/SELECT. The screen displays ADD CELLULAR Place cell phone next to base. Press SELECT.If there are already four paired devices on the paired devices list, the screen will show Maximum of 4 devices can be paired and prompt you to replace an existing paired device (page 21).Press MENU/SELECT. The screen displays Please set your cell phone to search for devices, then press SELECT.If a device is already connected to the telephone base, the screen displays Connected device will be temporarily disconnected. Press SELECT.Press MENU/SELECT to temporarily disconnect the device and continue the pairing process.Press MENU/SELECT to set the telephone base to discoverable mode. Then, promptly turn on the Bluetooth feature of your cell phone and search for or add new devices.1PEG[QWTEGNNRJQPGſPFUVTech DS6321/VTech DS6322, press the appropriate key on your cell phone to continue the pairing process.1.2.3.•4.•5.6.Ans. system Directory Call logIntercomBluetoothADD CELLULAR Place cellphone next tobase. Press SELECTBLUETOOTHDownload dir Add cellular Add headsetActive devicesPlease set your cell phone to search for devices, then press SELECT

15BluetoothCellular setup completedDeviceconnectedPair a cell phone (continued)Enter the PIN of the telephone base (the default PIN is 0000) into your cell phone to continue the pairing process.When a device is successfully connected, the handset displays Paired with cellular and then Cellular setup completed Device connected. The corresponding status icon ( 1or 2) displays. The corresponding device light on the telephone base (DEVICE1 or DEVICE2) turns on. When you already have two devices on the active devices list, the handset shows Maximum of 2 devices can be connected. You are prompted to replace an existing device on the active devices list (page 21).If you have trouble pairing your cell phone, it may not be compatible with your DS6321/6322. Check the Bluetooth compatibility list at www.vtechphones.com.Auto connectionWhen a device is successfully paired with the telephone base but not connected, the handset displays Cellular setup completed Device not connected and then Auto-connect function enabled Press SELECT.You can press MENU/SELECT to exit. You can connect a device manually (page 20).7.8.•The pairing process may take up to one minute. If the pairing process fails, try again.The steps for the pairing process may vary for different cell phones. If this happens, follow the prompts on your cell phone and your DS6321/6322 to complete the pairing process. If you put the handset back in the telephone base or charger while pairing, the process discontinues and the handset returns to idle mode.•••Auto-connect function enabledPress SELECTCellular setup completedDevice notconnectedBase name:VTech DS6321PIN:0000

24BluetoothDownload directoryYou can download up to four cell phone directories (phonebooks) to your DS6321/6322 telephone system via Bluetooth wireless technology. Each downloaded directory can store up to 1,500 entries with up to 30 digits for each phone number and 15 characters for each name.Before downloading the directory, make sure the cell phone is paired to your DS6321/6322 and on the active devices list. Make sure the handset battery is charged for at least 10 minutes.Place your cell phone next to the telephone base when you download a cell phone directory to your DS6321/6322.To download a cell phone directory:Press MENU/SELECT on the handset when it is not in use.Press or to highlight Bluetooth, then press MENU/SELECT.Press MENU/SELECT to choose Download dir.If there is no cell phone paired to the system, the handset displays No cellular device paired. Press SELECT to add cellular.Press or to select a desired device, then press MENU/SELECT.If the selected device is on the paired devices list but not on the active devices list, the handset displays No cellular on active devices list. Press SELECT to add.If the selected device is on the active devices list but disconnected, the handset displays Not connected. To connect cell place it next to the base. Press SELECT.If the selected device’s directory has already been downloaded to DS6321/6322 before, the handset displays Directory Cell Phone A will be erased. To download press SELECT. If you press MENU/SELECT to continue the download process, the directory stored on the DS6321/6322 for that cell phone will be erased and replaced with the current cell phone directory. If you have edited the downloaded entries (page 55), those changes will be lost.If you already have four downloaded directories, the handset displays Memory is full. Replace current directory? Press SELECT when you try to download another cell phone directory. Press MENU/SELECT and the system prompts you to replace an existing directory.1.2.3.•4.••••BLUETOOTHDownload dir Add cellular Add headsetActive devicesAns. system Directory Call logIntercomBluetoothSELECT DEVICECell Phone ACell Phone BC

27Ringers (handset)In the ringers menu, you can select the ringer tones and adjust the ringer volume for incoming calls to the home and cell lines.Ringer volume (handset)You can adjust the ringer volume for the incoming home and cell calls.To adjust the handset ringer volume:Press MENU/SELECT on the handset when it is not in use.Press or to highlight Ringers, then press MENU/SELECT.Press MENU/SELECT to choose Ringer volume.Press or to select Home, Cellular 1, Cellular 2 or All home & cell, then press MENU/SELECTVQEQPſTOPress or to adjust the ringer volume. A sample of each ringer volume plays as you scroll through the choices.Press MENU/SELECTVQEQPſTO1.2.3.4.5.6.RINGERSRinger volumeRinger toneRINGER VOLUMEHomeCellular 1Cellular 2All home & cellWhen the ringer volume for all are set to off, a ringer off icon appears steady. When only one or two of the ringer volume is set to off, a ringer off icon ƀCUJGUSee page 64 to set the telephone base ringer.••RINGER VOLUMETelephone settings

34Answer ON/OFFIf you turn the answering system on, it answers calls and records messages only on the home line. If your paired cell phone has voicemail, callers will leave messages with that voicemail service.When the answering system is turned on, the /ANS ON/OFF light on the telephone base is on and the handsets display ANS ON.To turn the answering system on or off:Using the telephone base:Press /ANS ON/OFF to turn the answering system on or off. When the answering system is turned on, it announces, “Calls will be answered.” When the answering system is turned off, it announces, “Calls will not be answered.”Using a handset:Press MENU/SELECT on the handset when it is not in use.Press MENU/SELECT to choose Ans. system.Press or to highlight Answer ON/OFF, then press MENU/SELECT.Press or to choose On or Off, then press MENU/SELECTVQEQPſTO•1.2.3.4.Ans. system Directory Call logIntercomBluetoothANS. SYSTEMAnnouncementDelete all oldRecord memoAnswer ON/OFFANSWER ON/OFF3On OffAnswering system settings

35Answering system settingsAnnouncementThe telephone is preset with a greeting that answers calls with “Hello, please leave a message after the tone.” You can use this preset announcement, or replace it with your own. Play your announcementPress MENU/SELECT on the handset when it is not in use.Press MENU/SELECT to choose Ans. system.Press or to highlight Announcement, then press MENU/SELECT.The handset announces, “To play, press 2. To record, press 7.” Press 2 to play.Record your own announcementPress MENU/SELECT on the handset when it is not in use.Press MENU/SELECT to choose Ans. system.Press or to highlight Announcement, then press MENU/SELECT.The handset announces, “To play, press 2. To record, press 7.” Press 7 to record.The handset announces, “Record after the tone. Press 5 when you are done.” After the tone, speak towards the microphone of the handset.Press 5YJGP[QWſPKUJTGEQTFKPIThe handset automatically plays back the newly recorded announcement. Press 5 to stop the playback at any time; 2 to replay the recorded announcement; or 7 to record again if desired.1.2.3.4.1.2.3.4.5.6.7.Your announcement can be up to 90 seconds in length.Announcements shorter than two seconds will not be recorded.••ANNOUNCEMENT2-Pla y3-Delete5-Stop7-RecordANS. SYSTEMPlay messagesAnnouncementDelete all oldRecord memoRecordingannouncement...5-StopAnnouncement play back

36Answering system settingsDelete your announcementPress MENU/SELECT on the handset when it is not in use.Press MENU/SELECT to choose Ans. system.Press or to highlight Announcement, then press MENU/SELECT.The handset announces, “To play, press 2. To record, press 7.” Press 3 to delete your own recorded announcement. The handset announces, “Announcement deleted.”1.2.3.4.When your announcement is deleted, calls are answered with the preset announcement.ANNOUNCEMENT2-Pla y3-Delete5-Stop7-RecordANS. SYSTEMPlay messagesAnnouncementDelete all oldRecord memo

37Answering system setupIn the answering system setup menu, you can change the settings for call screening, number of rings, remote access code and message alert tone. Call screeningThe call screening feature lets you listen at the telephone base to a caller leaving a message. You can turn this feature on or off with a system handset.To change the setting:Press MENU/SELECT on the handset when it is not in use.Press or to highlight Ans. system, then press MENU/SELECT.Press or to highlight Ans sys setup, then press MENU/SELECT.Press MENU/SELECT to choose Call screening.Press or to choose On or Off, then press MENU/SELECTVQEQPſTONumber of ringsWhen the answering system is turned on, it answers all incoming home calls after the number of rings set. You can choose from two, four, or six rings; or toll saver. With toll saver selected, the answering system answers after two rings when you have new messages, and after four rings when you have no new messages. This enables you to check for new messages and avoid paying unnecessary long distance charges if you are calling from out of your local area.To change the setting:Press MENU/SELECT on the handset when it is not in use.Press or to highlight Ans. system, then press MENU/SELECT.Press or to highlight Ans sys setup, then press MENU/SELECT.Press or to highlight # of rings, then press MENU/SELECT.Press or to choose from 2,4,6 or Toll saver, then press MENU/SELECT VQEQPſTO.1.2.3.4.5.1.2.3.4.5.Answering system settingsANS. SYSTEMDelete all oldRecord memoAnswer ON/OFFAns sys setupANS SYS SETUPCall screening# of ringsRemote codeMsg alert toneCALL SCREENING3On OffANS SYS SETUPCall screening# of ringsRemote code Msg alert tone# OF RINGS32 4 6 Toll saver

38Answering system settingsRemote access code A two-digit security code is required to access the answering system remotely from any touch tone telephone. The preset code is 19. You can change the code to any number from 10 to 99.To change the setting:Press MENU/SELECT on the handset when it is not in use.Press or to highlight Ans. system, then press MENU/SELECT.Press or to highlight Ans sys setup, then press MENU/SELECT.Press or to highlight Remote code, then press MENU/SELECT.Use the dialing keys (0-9) to enter a two-digit number from 10-99, then press MENU/SELECT VQEQPſTO.Press MUTE/REMOVE to erase a digit.Press and hold MUTE/REMOVE to erase all digits.Press to move the cursor to the right or to the left.Message alert toneWhen the answering system is turned on, the telephone beeps every 10 seconds to alert you of new messages. The tone stops when all new messages have been reviewed. The message alert tone is preset to off.To change the setting:Press MENU/SELECT on the handset when it is not in use.Press or to highlight Ans. system, then press MENU/SELECT.Press or to highlight Ans sys setup, then press MENU/SELECT.Press or to highlight Msg alert tone, then press MENU/SELECT.Press or to choose from On or Off, then press MENU/SELECT VQEQPſTO.1.2.3.4.5.•••1.2.3.4.5.The answering system must be turned on for the message alert tone to function. ANS SYS SETUPCall screening# of ringsRemote codeMsg alert toneREMOTE CODE 19ANS SYS SETUPCall screening# of ringsRemote codeMsg alert toneMSG ALERT TONE3On Off

39Make, answer or end a home call Using a handset:To make a home call:Press /HOME/FLASH or , then enter the telephone number.To predial a home call:Enter the telephone number, then press /HOME/FLASH or .To answer a home call:Press /HOME/FLASH or .To end a home call:Press OFF/CLEAR or put the handset in the telephone base or charger.Using a Bluetooth headset:You can use a Bluetooth headset on home calls. However, you will need to stay within 30 feet from the telephone base to maintain the Bluetooth signal.To answer a home call using a Bluetooth headset:Press the call key on your headset.To end a home call you answered from a Bluetooth headset:Press the call key on your headset.If you make or answer a home call on a handset, you can transfer the call to your headset. The handset remains active, but the handset earpiece and microphone are muted. If you hang up the handset, the call will end.To transfer a call from a handset to a Bluetooth headset:Press MENU/SELECT twice to select Use headset.To transfer a call from the headset back to the handset:Press MENU/SELECT twice to select Use handset.To end a call that started at the handset:Press OFF/CLEAR or put the handset in the telephone base or charger.•••••••••The screen shows the elapsed time as you talk (in hours, minutes and seconds).When predialing (preview numbers before dialing), press MUTE/REMOVEor OFF/CLEAR to backspace and delete; press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).You cannot answer a home call using your connected cell phone.•••Telephone operationIf you answer a call using a headset, and you lose the Bluetooth connection or the battery is depleted, the call will be lost.If you are using a headset for a call which is transferred from a DS6321/6322 handset, and you lose the Bluetooth connection or the battery of the headset is depleted, the call will be transferred back to the originating handset. ••

41Telephone operationAnswer a cell call while on a home callIf you are on a home call and you receive an incoming cell call, you will hear a beep and 1 or 2displays on the handset you are using. The telephone base and all other handsets will ring.To answer the incoming cell call:Press /CELL on the handset. The home call is automatically placed on hold and all other handsets display Home call on hold andCell line in use alternatively.To end the cell call:Press OFF/CLEAR on the handset. The home line is still on hold. All handsets display Home call on hold.To resume the home call on hold:Press /HOME/FLASH on the handset.Cell phone voicemailIf you have voicemail service active on your cell phone, and you do not answer the incoming cell call, the call will be answered by your cell phone’s voicemail. Contact your cell phone service provider for more information about voicemail service.Answer a home call while on a cell callIf you are on a cell call and you receive an incoming home call, you will hear a beep and displays on the handset you are using. The telephone base and all other handsets will ring.To answer the incoming home call:Press /HOME/FLASH on the handset. The cell call is automatically placed on hold and all other handsets display Cell call on hold and Home line in use alternatively.To end the home call:Press OFF/CLEAR on the handset. The cell line is still on hold. All handsets display Cell call on hold.To resume the cell call on hold:Press /CELL on the handset.••••••If you have turned on your answering system and you do not answer the incoming home call, the call will be answered by your answering system.

42Telephone operationConference home and cell callsWhen you have calls established on the home and cell lines, you can create a 3-way conference.To conference both home and cell calls:Press MENU/SELECT.Press or to highlight Conf. with home/Conf. with cell(whichever is applicable).Press MENU/SELECT.To select an option while on a conference call:PressMENU/SELECT.Press or to select one of the following options:End home callEnd cell callPress MENU/SELECT.To end a conference call:Press OFF/CLEAR or put the handset back in the telephone base or charger.Using the home and cell lines togetherYou can be on two different calls using the cell line and home line at the same time using two handsets.You cannot be on a call using the cell line and a Bluetooth headset via the home line at the same time. These are both Bluetooth devices and only one can be used at a time.If you are on a call using the cell line, you cannot join the call using your paired cell phone. However, you can join the call using another DS6321/6322 handset. Your cell phone is being used for the phone call so only features that are normally available during a call can be used.1.2.3.1.2.••3.••••

43Telephone operationHandset speakerphoneDuring a call, press to switch between speakerphone and normal handset use.Volume controlDuring a call, press /VOL or /VOL to adjust the listening volume.If this is a cell call and the volume is too loud or quiet, try changing the volume on your cell phone. On some cell phones, changing the volume on the cell phone effects your cell call volume on the DS6321/6322 handset.Silence the ringerWhen the telephone is ringing, you can temporarily silence the ringer of the handset without disconnecting the call. The next call rings normally at the preset volume.To silence the ringer:Press OFF/CLEAR or MUTE/REMOVE on the handset and Ringer mute appears.MuteThe mute function turns off the microphone. You can hear the caller, but the caller cannot hear you.To mute a call:Press MUTE/REMOVE to turn off the microphone. The screen shows Muted for a few seconds and MUTE appears until the mute function is turned off.To take a call off mute:Press MUTE/REMOVE again to resume the conversation. The screen temporarily shows Microphone ON.Temporary tone dialingIf you have pulse (rotary) service only, you can switch from pulse to touch-tone dialing temporarily during a call. This is useful if you need to send touch-tone signals to access your telephone banking or long distance services.During a call:Press TONE .Use the dialing keys to enter the relevant number. The telephone sends touch-tone signals.The telephone automatically returns to pulse dialing mode after you end the call.•••1.2.3.

44Telephone operationHoldYou can place a home or cell call on hold. You will hear an alert tone if you have not taken the call off of hold after 14 minutes. You will hear another alert tone 30 seconds later. At 15 minutes on hold, the call on hold automatically disconnects.To place a home call on hold:Press HOLD.Home call on hold appears and /HOME/FLASHƀCUJGUTo resume a home call on hold:Press /HOME/FLASH.To place a cell call on hold:Press HOLD.Cell call on hold appears and /CELLƀCUJGUTo resume a cell call on hold:Press /CELL.Handset locator6JKUHGCVWTGJGNRU[QWſPFCOKURNCEGFJCPFUGVTo start paging:Press /FIND HANDSET on the telephone base when it is not in use. All idle handsets ring and display ** Paging **.To end paging:Press /FIND HANDSET on the telephone base.- OR -Press /HOME/FLASH,or any dialing keys (0-9,#,TONE ) on the handset.•••••••

45Telephone operationChain dialingUse this feature to initiate a dialing sequence from numbers stored in the directory, call log or redial while you are on a call. Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, call log or redial list.To access a number in the directory while on a call:Press MENU/SELECT.Press or to highlight Directory, then press MENU/SELECT.Press MENU/SELECT to select Home directory. Press or to scroll to the desired entry or perform an alphabetical search (page 54).Press MENU/SELECT to dial the displayed number. To access a number in the call log while on a call:Press MENU/SELECT.Press or to highlight Call log, then press MENU/SELECT.Press or to scroll to the desired entry.Press MENU/SELECT to dial the displayed number.To access the redial list while on a call:Press REDIAL/PAUSE.Press , or REDIAL/PAUSE until the desired number displays, then press MENU/SELECT. If you do not press MENU/SELECT within two seconds, the number displayed will be dialed automatically.1.2.3.4.5.1.2.3.4.1.2.You cannot edit a directory entry while on a call. For more details about the directory, see page 51.You cannot copy a call log entry into the directory while on a call. For more details about call log, see page 58.You can only view the numbers in the directory, call log or redial while on a call and cannot erase any entries.Press and hold OFF/CLEAR to exit redial, directory or call log while on a call.••••

46Telephone operationRedial listThe redial list stores up to 20 of the most recently dialed numbers. When there are already 20 entries, the oldest entry is deleted to make room for the new entry. Entries are shown in reverse chronological order.Review the redial listPress REDIAL/PAUSE when the handset is not in use.Press , or REDIAL/PAUSE to browse. You hear a double beep when you reach the beginning or end of the redial list.Dial a redial entryPress REDIAL/PAUSE when the handset is not in use.Press , or REDIAL/PAUSE to browse until the desired number displays.Press /HOME/FLASH or to use the home line.- OR -Press /CELL to use the cell line.1.2.1.2.3.

47Telephone operationSave a redial entry to the directoryPress REDIAL/PAUSE when the handset is not in use.Press , or REDIAL/PAUSE to browse until the desired number displays.Press MENU/SELECT twice.The handset displays ENTER NUMBER. Use the dialing keys to edit the number, if necessary.Press MUTE/REMOVE to erase a digit.Press and hold MUTE/REMOVE to erase all digits.Press to move the cursor to the right or to the left.Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).Press MENU/SELECT.Press or to select one of the following types:HomeCellWorkOtherPress MENU/SELECT. The handset displays ENTER NAME. Use the dialing keys (page 53) to enter a name.Press MUTE/REMOVE to erase a character.Press and hold MUTE/REMOVE to erase all characters.Press to move the cursor to the right or to the left.Press MENU/SELECT and Saved displays.Delete a redial entryPress REDIAL/PAUSE when the handset is not in use.Press , or REDIAL/PAUSE to browse until the desired number displays.Press MUTE/REMOVE to delete the displayed number.1.2.3.4.••••5.6.••••7.•••8.1.2.3.

48Telephone operationIntercomUse the intercom feature for conversations between two system handsets.You can buy additional expansion handsets (DS6301) for this telephone system. You can register up to 12 handsets to the telephone base.To initiate an intercom call:Press MENU/SELECT on the handset when it is not in use.Press or to highlight Intercom, then press MENU/SELECT.If you have a two-handset system, your handset displays Calling other handset. The destination handset rings and displays Handset X is calling.If you have more than two handsets, your handset displays INTERCOM TO: and a list of registered handsets. Press or to select a destination handset and then press MENU/SELECT. Your handset displays Calling Handset X. The destination rings and displays Handset X is calling.To answer an intercom at the destination handset:Press /HOME/FLASH or .Both screens show Intercom.To silence an intercom call:Press OFF/CLEAR or MUTE/REMOVE on the destination handset. Its screen displays Ringer mute for a few seconds.To end an intercom call:Press OFF/CLEAR or place either handset back in the telephone base or charger. Both handsets display Intercom ended.1.2.•••••You can cancel the intercom call before it is answered by pressing OFF/CLEAR on your originating handset.If the destination handset does not answer the intercom call within 100 seconds, is in the directory or call log, or is out of range, the originating handset displays Unable to call try again and returns to idle mode.;QWECPWUGCOCZKOWOQHſXGJCPFUGVUCVCVKOG(QTGZCORNGYJGPfour handsets are used on intercom calls, use another handset for an outside call. When two handsets are used on an intercom call, you can use three other handsets for an outside call.•••Ans. system Directory Call logIntercomBluetoothINTERCOM TO:Handset 2Handset 3Handset 4Handset 5

49Telephone operationIntercom (continued)Answer an incoming call during an intercom callWhen you receive an incoming home call during an intercom call, there is an alert tone and Incoming call appears on screens. The telephone base and all other handsets ring.Press /HOME/FLASH to answer the home call and the intercom call ends automatically.Press OFF/CLEAR to end the intercom call without answering the incoming call. The telephone continues to ring.When you receive an incoming cell call during an intercom call, there is an alert tone and Incoming call appears on screens. The telephone base and all other handsets ring.Press /CELL to answer the cell call and the intercom call ends automatically.Press OFF/CLEAR to end the intercom call without answering the incoming call. The telephone continues to ring.••••

50Telephone operationShare an outside callAnother handset can join you on an outside call. That call continues until all people hang up. You can share an outside call with up to four system handsets.Press /HOME/FLASH or on another handset to join the call.Hold a call and intercomYou can use intercom to put an outside call on hold and intercom another handset.When on an outside call, press MENU/SELECT.Press or to highlight Intercom, then press MENU/SELECT. The call is automatically put on hold CPFVJGNKPGMG[ƀCUJGUIf you have a two-handset system, your handset displays Calling other handset. The destination handset rings and displays Handset X is calling.If you have more than two handsets, your handset displays INTERCOM TO: and a list of registered handsets. Press or to select a destination handset and then press MENU/SELECT. Your handset displays Calling Handset X. The destination rings and displays Handset X is calling.When the destination handset answers the intercom call, both screens show Intercom.Press OFF/CLEAR on either handset. Both screens show Intercom ended.All handset screens show Home call on hold if it is a home line or Cell call on hold if it is a cell line. Press /HOME/FLASH to answer a home call or /CELL to answer a cell call.•1.2.••3.4.5.Use headset IntercomDirectoryCall logINTERCOM TO:Handset 2Handset 3Handset 4Handset 5If you want to cancel an intercom call and reconnect to the outside call before the destination handset answers, press /HOME/FLASH on the originating handset.If the destination handset does not answer the intercom call within 100 seconds, is in the directory or call log, or is out of range, the originating handset displays Unable to call try again. Press /HOME/FLASH on the originating handset to reconnect to the outside call.••

51Telephone operationDirectoryYour phone directory consists of a home directory and up to four downloaded directories. The home directory stores up to 200 entries with up to 30 digits for each phone number and 15 characters for each name. Each of the downloaded directory stores up to 1,500 entries with up to 30 digits for each phone number and 15 characters for each name.Directory entries are stored at the telephone base and shared by all system handsets. Any changes made on one handset apply to all.Only one handset can review the directory at a time. If another handset tries to enter the directory, its screen shows Not available at this time.When there are no records in the directory, the screen shows Directory empty.When the directory is full and you try to save an entry, the screen shows List full.When you try to save a number already stored in the directory, the screen shows Already saved.All of the instructions on pages 53-56 for the directories apply to the home directory and all downloaded directories. Creating a new entry on page 52only applies to the home directory.You cannot create new entries in your downloaded directories from the DS6321/6322 handset. Entries must be downloaded from your cell phone (see Download directory on page 24).•••••

52Telephone operationCreate a new entry in the home directoryPress MENU/SELECT on the handset when it is not in use.Press or to highlight Directory, then press MENU/SELECT.Press MENU/SELECT to select Home.Press or to highlight Add contact, then press MENU/SELECT. The screen displays ENTER NUMBER.Use the dialing keys to enter a telephone number.Press MUTE/REMOVE to erase a digit.Press and hold MUTE/REMOVE to erase all digits.Press to move the cursor to the right or to the left.Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).- OR -Copy a number from the redial list.1. Press REDIAL/PAUSE and then , or REDIAL/PAUSE to browse to select a number.2. Press MENU/SELECT to copy the displayed number.Press MENU/SELECT.Press or to select one of the following types:HomeCellWorkOtherPress MENU/SELECT. The screen displays ENTER NAME.Use the dialing keys (see page 53) to enter the name. Press MUTE/REMOVE to erase a character.Press and hold MUTE/REMOVE to erase all characters.Press to move the cursor to the right or to the left.Press MENU/SELECT VQEQPſTOCPFVJGUETGGPUJQYUSaved.1.2.3.4.5.••••6.7.••••8.9.•••10.You cannot create new entries in your downloaded directories from your DS6321/6322 handsets. Entries must be downloaded from your cell phone (see Download directory on page 24).

53Telephone operationCharacter chartUse the dialing keys and the chart below to enter a name (up to 15 characters). Each press of a particular key causes the characters to be displayed in the following order:9JGPGPVGTKPICPCOGKPVJGFKTGEVQT[VJGſTUVNGVVGTQHGCEJYQTFKUautomatically capitalized.Number keyCharacters by number of key presses123456789101111. - ,()*#&/,2ABCabc23DEF d e f 34GHIghi45JKLjkl56MNOmno67PQRS p q r s 78TUVtuv89WXYZwxyz90Space 0*#

54Telephone operationReview the directoryEntries are sorted alphabetically.To review the directory:Press / when the handset is not in use.Press or to choose a directory, then press MENU/SELECT. (If you only have one directory with entries, this step is not necessary.)Press or to browse.- OR -Press MENU/SELECT on the handset when it is not in use.Press or to highlight Directory, then press MENU/SELECT.Press or to choose a directory, then press MENU/SELECT.Press or to highlight Review, then press MENU/SELECT.Press or to browse.3-character alphabetical search;QWECPWUGVJGGPJCPEGFEJCTCEVGTUGCTEJVQſPF[QWTEQPVCEVUSWKEMN[CPFGHſEKGPVN[To start the search:Follow the steps in Review the directory above to enter the directory.When an entry appears, use the dialing keys to enter the letters associated with the name (see page 53). You can enter up to three letters for the search. If there is no name matching the letter(s) entered, the next closest match in alphabetical order appears. If necessary, use or to browse.1.2.3.1.2.3.4.5.1.2.When the desired entry displays, press # repeatedly to show different dialing options.

55Telephone operationDial a directory entryYou can dial a directory entry on either a home or cell line.To dial a directory entry:Search for the desired entry in the directory (see Review the directory or 3-character alphabetical search on page 54).When the desired entry appears, press # repeatedly to show different dialing options.When the displayed number is in the correct format, press /HOME/FLASH or to use the home line,or/CELL to use the cell line.Edit a directory entryYou may edit any directory entry. However, be aware that if you download from a cell phone again, the directory will be erased and replaced with the current cell phone directory. If you have edited the downloaded entries on the DS6321/6322, those changes will be lost.Search for the desired entry in the directory (see Review the directory or 3-character alphabetical search on page 54).When the desired entry appears, press MENU/SELECT. The screen shows EDIT NUMBER.Use the dialing keys to edit the number.Press MUTE/REMOVE to erase a digit.Press and hold MUTE/REMOVE to erase all digits.Press to move the cursor to the right or to the left.Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).Press MENU/SELECT.Press or to select one of the following types:HomeCellWorkOtherPress MENU/SELECT. The screen displays EDIT NAME.Use the dialing keys (see page 53) to edit the name. Press MUTE/REMOVE to erase a character.Press and hold MUTE/REMOVE to erase all characters.Press to move the cursor to the right or to the left.Press MENU/SELECT VQEQPſTOCPFVJGUETGGPUJQYUSaved.1.2.3.1.2.3.••••4.5.••••6.7.•••8.800-595-95111-800-595-9511595-95111-595-9511

56Telephone operationEdit the type of a directory entryIf you only want to edit the type of a directory entry:Search for the desired entry in the directory (see Review the directory or 3-character alphabetical search on page 54).When the desired entry appears, enter the corresponding shortcut keys shown in the below table.Type: Press:Home 1Cell 2Work 3Other 4Delete a directory entryOnce a directory entry is deleted, it cannot be retrieved.To delete an entry:Search for the desired entry in the directory (see Review the directory or 3-character alphabetical search on page 54).When the desired entry appears, press the MUTE/REMOVE. The screen displays &GNGVGEQPVCEV!2TGUU5'.'%6VQEQPſTOPress MENU/SELECT. The screen displays Contact deleted and then the next alphabetical entry in the directory.Remove a downloaded directory(downloaded directories only)Search for a desired downloaded directory in the directory menu (see Review the directory on page 54).When the desired downloaded directory is chosen, press or to highlight Remove dir and then press MENU/SELECT.The screen displays Directory Cell Phone A will be erased. Press 5'.'%6VQEQPſTO. Press MENU/SELECT and the screen displays Directory removed.1.2.1.2.3.1.2.3.

59Telephone operationMemory match When the incoming telephone number exactly matches a telephone number in your directory, the name appears on the screen will match the corresponding name in your directory.For example, when Linda Jones calls, her name will appear as Linda if this is how you entered it into your directory.Review the call log Press CID/ when the handset is not in use.Press or to browse.- OR -Press MENU/SELECT on the handset when it is not in use.Press or to highlight Call log, then press MENU/SELECT.Press MENU/SELECT to choose Review.Press or to browse.The name (if available), telephone number, date and time of all incoming calls are shown on the screen.You will hear a double beep when you reach the beginning or end of the call log.1.2.1.2.3.4.••The number shown in the call log will be in the format sent by the telephone service provider. The telephone service provider usually delivers ten-digit phone numbers (area code plus phone number). If the telephone number of the caller does not exactly match a number in your directory, the name will appear as it is delivered by the telephone service provider. For example, if the telephone service provider includes the area code but your directory number does not, the name will appear as delivered by the telephone service provider.

60Telephone operationMake a call log entry ready to dialAlthough the call log entries received have 10 digits (the area code plus the seven-digit number), in some areas, you may need to dial only the seven digits, or 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change the number of digits that you dial from the call log or store to the directory. While reviewing the call log, press # (pound key) repeatedly to show different dialing options for local and long distance numbers before dialing or saving the telephone number in the directory.Press 1 repeatedly if you need to add or remove 1 in front of the telephone number before dialing or saving it in the directory.Dial a call log entry Search for the desired entry in the call log (see Review the call log on page 59).When the desired entry appears and is in the correct format for dialing, press /HOME/FLASH or to use the home line,or /CELL to use the cell line. 1.2.800-595-95111-800-595-9511595-95111-595-9511800-595-95111-800-595-9511595-95111-595-9511

61Telephone operationSave a call log entry to the directoryCall log entries can only be saved to the Home directory.Select a desired entry in the call log (see Review the call log on page 59).When the desired entry appears, press # repeatedly to show different dialing options.When the number is in the correct format, press MENU/SELECT. The screen shows EDIT NUMBER.Use the dialing keys to edit the number.Press MUTE/REMOVE to erase a digit.Press and hold MUTE/REMOVE to erase all digits.Press to move the cursor to the right or to the left.Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).Press MENU/SELECT.Press or to select one of the following types:HomeCellWorkOtherPress MENU/SELECT. The screen displays EDIT NAME.Use the dialing keys (see page 53) to edit the name. Press MUTE/REMOVE to erase a character.Press and hold MUTE/REMOVE to erase all characters.Press to move the cursor to the right or to the left.Press MENU/SELECT VQEQPſTOCPFVJGUETGGPUJQYUSaved.1.2.3.4.••••5.6.••••7.8.•••9.

62Telephone operationDelete from the call logTo delete a single entry:Select a desired entry in the call log (see Review the call log on page 59).When the desired entry appears, press MUTE/REMOVE. The screen shows the previous call log entry.To delete all entries:Press MENU/SELECT on the handset when it is not in use.Press or to highlight Call log, then press MENU/SELECT.Press or to highlight Del all calls, then press MENU/SELECT.The screen displays &GNGVGCNNECNNU!2TGUU5'.'%6VQEQPſTO.Press MENU/SELECT.Call log display screen messages1.2.1.2.3.4.Displays WhenPrivate name The caller is blocking the name.Private number The caller is blocking the telephone number.Private caller The caller is blocking the name and number. Unknown name This caller’s name is unavailable. Unknown number This caller’s number is unavailable.Unknown caller No information is available about this caller.Long distance ORL (before the caller’s number) It is a long distance call.

63Answering system operationAnswering system and voicemailYour telephone has separate indicators for two different types of voice messages: those left on its built-in answering system and those left at your service provider’s voicemail (fees may apply). Your telephone’s built-in answering system messages and voicemail messages are separate. Each alerts you to new messages differently. If and New voicemail display on the handsets, your telephone service provider is indicating that it has new voicemail for you. To listen to your voicemail, you typically dial an access number provided by your telephone service provider, followed by a security code or PIN.To listen to messages recorded on your digital answering system, press /PLAY/STOP on the telephone base (page 65).Some service providers bundle or combine multiple services like voicemail and call waiting, so you may not be aware that you have voicemail. To check what services you have and how to access them, contact your telephone service provider.You can use your telephone answering system and voicemail together by setting your built-in answering system to answer before voicemail answers. To learn how to program your voicemail settings, contact your telephone service provider. If you are on a call, or if the answering system is busy recording a message and you receive another call, the second caller can leave a voicemail message by following the instructions below.Set your answering system to answer calls at least two rings earlier than your voicemail is set to answer. For example, if your voicemail answers after six rings, set your answering system to answer after four rings. Some voicemail providers may program the delay before answering calls in seconds instead of rings. In this case, allow six seconds per ring when determining the appropriate setting. Message capacityThe answering system can record and store up to 99 messages. Each message can be up to four minutes in length. The total storage capacity for the announcement, messages and memos is approximately 14 minutes. The actual recording time depends on individual message characteristics. Messages remain available for replay until you delete them.••Answering system operation

64Answering system operationSee page 27 to set the handset ringer volume.New message indication6JGOGUUCIGYKPFQYQPVJGVGNGRJQPGDCUGƀCUJGUCPFVJGJCPFUGVUJQYU and New messages when there are new answering system messages.If the new message alert tone is turned on, the telephone base beeps every 10 seconds when there are messages that have not been reviewed.Call interceptWhen a caller is leaving a message on your answering system, you can stop recording and talk to the caller by pressing /HOME/FLASH or on the handset.Telephone base ringer volumePress /VOL+or /VOL- on the telephone base to adjust the ringer volume when the telephone is not in use. When you set the ringer volume to zero, the base ringer is off and the system announces, “Base ringer is off.”

65Answering system operationMessage playbackIf you have new messages, the telephone plays only the PGYOGUUCIGUQNFGUVſTUV+HVJGTGCTGPQPGYOGUUCIGUVJGVGNGRJQPGRNC[UDCEMCNNOGUUCIGUQNFGUVſTUVWhen playback begins, the handset screen displays PLAYING MESSAGES and you hear the total number of messages followed by the day and time of the message. After the last message, the telephone announces, “End of messages,” and the screen displays End of messages.To play messages with the telephone base:Press /PLAY/STOP to listen to messages.Options during playback:Press /VOL+or /VOL- to adjust the speaker volume.Press /SKIP to skip to the next message. Press /REPEAT to repeat the message currently playing. Press /REPEAT twice to listen to the previous message.Press X/DELETE to delete the current message. The system advances to the next message.Press /PLAY/STOP to stop.To play messages with a handset:Press MENU/SELECT to show the menu when the handset is not in use. Press MENU/SELECT to choose Ans. system.Press MENU/SELECT to choose Play messages.Options during playback:Press /VOL or /VOL to adjust the speaker volume.Press 6 to skip to the next message.Press 4 to repeat the message currently playing. Press 4 twice to listen to the previous message.Press 3 to delete the current message. The system advances to the next message.Press 5 to stop.1.•••••1.2.3.•••••9JGPVJGCPUYGTKPIU[UVGOJCUNGUUVJCPſXGOKPWVGUQHTGEQTFKPIVKOGleft, the remaining time is announced. When the answering system has no recording time left, it announces “Memory is full,” and Rec mem full displays.You have:3 Old messagesPLAYING MESSAGE3-Delete 5-Stop4-Repeat 6-Skip Msg#[ 2/3 ] 10:00pm 12/25

66Answering system operationDelete all old messagesUsing the telephone base:Press X/DELETE when the phone is not in use. The telephone announces, “To delete all old messages, press DELETE again.” Press X/DELETE again. All previously heard messages are erased and the telephone announces, “All old messages deleted.”Using a handset:Press MENU/SELECT on the handset when it is not in use.Press MENU/SELECT to choose Ans. system.Press or to highlight Delete all old, then press MENU/SELECT.The handset displays Delete all old messages? Press SELECT to confirm. Then press MENU/SELECT to confirm. Record and play memosMemos are your own recorded messages used as reminders for yourself or others using the same answering system. You can record your own memos using a system handset. Playback and delete them the same way as incoming messages.To record a memo:Press MENU/SELECT on the handset when it is not in use.Press MENU/SELECT to choose Ans. system.Press or to highlight Record memo, then press MENU/SELECT.The system announces, “Recorded after the tone. Press 5 when you are done.” After the tone, speak towards the microphone.Press 5YJGP[QWſPKUJTGEQTFKPI6JGJCPFUGVCPPQWPEGUőRecorded”and then returns to the previous menu.1.2.3.4.1.2.3.4.5.You can only delete old messages, which are messages you have played.The system announces “Memory is full,” if you record a memo when the memory is full.Each memo can be up to four minutes in length.Memos shorter than one second are not recorded.•••

67Answering system operationWhen the memory is full, the answering system answers incoming calls after 10 rings and announces, “Memory is full. Enter the remote access code.” Message window displaysWindow display Description0No messages.1-9 9 Total number of old messages recorded.0-99ƀCUJKPI Total number of messages recorded.The telephone base might have lost and regained power. The clock needs to be set.1-9 9 & F (alternating) Memory is full with total number of messages recorded.1-9 9ƀCUJKPI Current message number during new message playback.1-9 9 Current message number during old message playback.1-8 Telephone base speaker volume level while adjusting.-- The system is answering a call, or recording a memo or announcement.Telephone is answering a call or being accessed remotely.The answering system is being programmed.0-6 Telephone base ringer level while adjusting.

68Answering system operationIf you do not press any keys after you enter the remote access code, all new messages play. If there are no new messages, all old messages play.Once the new messages have played, the telephone announces the help menu options. If you do not press any key within 20 seconds, the remote access call automatically disconnects.When the answering system is turned off, the telephone answers after 10 rings, and announces, “Please enter your remote access code.”When the memory is full, the answering system answers incoming calls after 10 rings and announces, “Memory is full. Enter the remote access code.” ••••Remote accessA two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19. See Remote access code on page 38 to change it. Dial your telephone number from any touch-tone telephone.When the system plays your announcement, enter the two-digit security code. You can also enter one of the following remote commands.Hang up or press 8 to end the call.1.2.3.4.Command Function1Play all messages.2Play only new messages.3Delete the current message (during playback).33 Delete all old messages.4Repeat the current message (during playback).5Stop.*5 Hear a list of remote commands.6Skip to the next message (during playback).*7 Record a new announcement.8End the call.0Turn the answering system on or off.

69Screen display messagesAlready saved The telephone number entered is already stored in the directory.Bluetooth system busy You are trying to make a cell call or access the Bluetooth menu when the Bluetooth link is already being used.C a ll lo g e m p t y There are no call log entries.Calling Handset X(for models with more than two handsets)Calling other handset(for models with two handsets)You are calling another handset.Cell The cell line is in use.C ell c all o n h old A call on the cell line has been put on hold.Cell line in use A system handset on the cell line is in use.Directory empty There are no directory entries.Ended You have just ended a call.Handset X is calling Another system handset is calling.Home The home line is in use.Home call on hold A call on the home line has been put on hold.Home & cell calls on hold Calls on the home and cell lines have been put on hold.Home line in use A system handset or another telephone on the same home line is in use.Incoming call There is an incoming call.Intercom The handset is on an intercom call.Intercom ended You have just ended an intercom call.List full The directory is full.Low battery The battery needs to be recharged.Appendix

70AppendixScreen display messages (continued)Microphone ON MUTE is turned off and the person on the other end can hear you. Muted You have turned off the handset microphone. The other party cannot hear you but you can hear the other party.New voicemail There are new voicemail message(s) from your telephone service provider for the home line.No entries found. Try downloading from SIM onlyThere are no entries found when you download a cell phone directory from the cell memory.No entries found. Try downloading from Phone onlyThere are no entries found when you download a cell phone directory from your SIM card.There are no entries found in either the cell or SIM card when you download a cell phone directory from both memories.No connected cellular phonesThere is no cell phone connected when you try to make a call on the cell line.No line There is no telephone line connected.No messages There are no old messages at the answering system when you try to delete all old messages with a handset.No signal, call ended Communication between handset and telephone base is lost during a call.Not available at this time One handset is already viewing the call log or directory and another handset attempts to review it.Out of range OR No power at baseThe handset has lost communication with the telephone base.There is no power connected to the telephone base.** Paging ** The system handset is being paged.Place in charger The battery is very low. Place the handset in the telephone base or charger for recharging.

71AppendixScreen display messages (continued)Rec mem full The answering system has no recording time left.Ringer mute The ringer is muted temporarily during an incoming call or intercom call.Saved Your selection has been saved.Unable to call try again You tried to make an intercom call, but the handset you are calling is in the directory, in the call log, out of range or on an outside call.Unable to save You tried to save a caller ID entry with no name or number.XX Missed calls There are missed calls that have not been reviewed in your call log.

72AppendixHandset and telephone base indicatorsHandset lightsOn when the handset speakerphone is in use./CELL Flashes quickly when there is an incoming cell call.Flashes slowly when the cell line is on hold./HOME/FLASH Flashes quickly when there is an incoming home call.Flashes slowly when the home line is on hold.CHARGE On when the handset is charging in the telephone base or charger.Telephone base lights/ANS ON/OFF On when the answering is turned on.DEVICE1/DEVICE2 On when a Bluetooth device is connected to the base.Flash while pairing a Bluetooth device.IN USE On when the telephone line is in use or on hold.On when the answering system is answering a call.On when you are registering a handset.Flashes quickly when there is an incoming call.Flashes when another telephone sharing the same line is in use.Flashes when you are deregistering all handsets.

73AppendixHandset iconsHOME line - on steadily when the home line is in use or there is an incoming home call. 12CELL line - on steadily when the cell line is in use or there is an incoming cell call.1 2 Bluetooth connected device(s) - indicates that there are Bluetooth connected devices on the active devices list. 1 2 Bluetooth disconnected device(s) - indicates that there are Bluetooth disconnected devices on the active devices list. 12Wireless Bluetooth headset - on steadily when a wireless Bluetooth headset is in use on the home line.Speakerphone - the speakerphone is in use.Ringer off - on steadily when all the ringers of Home,Cellular 1 and Cellular 2 are turned off. Flashes when only one or two of the ringers are turned off.New voicemail - indicates you have new voicemail message(s) from the telephone service provider for the home line.New answering system message - indicates you have a new answering system message(s).Battery status - animates when the battery is charging. Becomes solid when the battery is fully charged. Battery statusƀCUJGUYJGPVJGDCVVGT[KUNQYCPFPGGFUcharging.ANSONAnswering system on - indicates that the answering system is turned on to answer incoming home calls.NEW New call log - indicates that the missed call is new.MUTE Mute - the microphone is muted.

$74AppendixBatteryIt takes up to 16 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance:Operation Operating timeWhile in handset use (talking*) Up to 10 hoursWhile in speakerphone mode (talking*) Up to seven hoursWhile not in use (standby**) Up to 10 days*Operating times vary depending on your actual use and the age of the battery. **Handset is not charging or in use.The battery needs charging when:A new battery is installed in the handset.The handset beeps every minute while on a call.The handset beeps and Low battery displays on the handset.Place in charger displays on the handset.A battery is properly installed but the screen is blank.CAUTION:6QTGFWEGVJGTKUMQHſTGQTKPLWT[TGCFCPFHQNNQYVJGUGKPUVTWEVKQPUUse only the battery(ies) provided or equivalent. To order a replacement, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377.&QPQVFKURQUGQHVJGDCVVGT[KGUKPCſTG%JGEMYKVJNQECNYCUVGOCPCIGOGPVcodes for special disposal instructions.Do not open or mutilate the battery(ies). Released electrolyte is corrosive and might cause burns or injury to the eyes or skin. The electrolyte might be toxic if swallowed.Exercise care in handling batteries in order not to create a short circuit with conductive materials.%JCTIGVJGDCVVGT[KGURTQXKFGFYKVJQTKFGPVKſGFHQTWUGYKVJVJKURTQFWEVQPN[KPCEEQTFCPEGYKVJVJGKPUVTWEVKQPUCPFNKOKVCVKQPUURGEKſGFKPVJKUOCPWCNObserve proper polarity orientation between the battery and metallic contacts.6QRTGXGPVſTGQTUJQEMJC\CTFFQPQVGZRQUGVJKURTQFWEVVQYCVGTQTCP[V[RGof moisture.••••••••••••$

75AppendixExpand your telephone systemThe handsets provided with your telephone system are already registered. Additional handsets registered to the telephone system are assigned in sequential order. For instance, if you already have HANDSET 1 and HANDSET 2, the new registered handset is assigned HANDSET 3. This telephone system accommodates up to 12 handsets.Add and register a handset (optional)You can add new handsets (DS6301, purchased separately) to your telephone system, but each handset must be registered with the telephone DCUGDGHQTGWUG9JGPſTUVRWTEJCUGFGCEJGZRCPUKQPJCPFUGVUJQYUPress and hold FIND HANDSET on base for 4 sec, then press # on handset after a battery is installed. You may need to charge the handset before registering to the telephone base. For more details on battery charging, see the table on page 5.To register a handset:Press and hold /FIND HANDSET on the telephone base for about four seconds until the red IN USE light turns on.Press # (pound key) on the handset. Its screen shows Registering...Please wait and it takes up to 60 seconds to complete the registration. The handset shows HANDSET X Registered (X represents the handset number assigned) and you hear a beep when the registration is completed.1.2.If the registration fails, the handset shows Registration failed for a few seconds and then Press and hold FIND HANDSET on base for 4 sec, then press # on handset. Try the registration process again.You cannot register a handset if any other system handset is in use.••

76AppendixReplace a handsetIf you want to replace a handset or reassign the designated handset number of a registered handset, you must deregister all the handsets and then individually register each handset.To make deregistration easier, read all of the instructions on this page before you begin. To deregister all handsets:Press and hold /FIND HANDSET on the telephone base for about 10 seconds until the IN USENKIJVƀCUJGUVJGPTGNGCUGFIND HANDSET.Press /FIND HANDSET again. You must press /FIND HANDSETwhile the IN USENKIJVKUUVKNNƀCUJKPI6JGIN USENKIJVƀCUJGUHQTCDQWVseven seconds.All system handsets show Out of range OR No power at base for a few seconds and then Press and hold FIND HANDSET on base for 4 sec, then press # on handset when the deregistration is completed. The deregistration process takes about 10 seconds to complete.If deregistration fails, you may need to reset the telephone and try again.To reset:Press and hold OFF/CLEAR or place the handset back in the telephone base. -OR-Unplug the power from the telephone base, then plug it back in.After deregistering, register each handset individually. See Add and register a handset on page 75.1.2.3.••You cannot deregister handsets if any system handset is in use.

77Appendix+H[QWJCXGFKHſEWNV[YKVJ[QWTVGNGRJQPGRNGCUGVT[VJGUWIIGUVKQPUDGNQYFor Customer Service, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.I cannot pair my cell phone to the telephone base.Make sure you have cellular coverage.Make sure your cell phone is compatible with your DS6321/6322. Check the Bluetooth compatibility list at www.vtechphones.com.Make sure the Bluetooth function of your cell phone is turned on. See the user’s manual of your cell phone for more information.Remove VTech DS6321/VTech DS6322 from your cell phone’s handsfree device history list (see the user’s manual of your cell phone for more information).Carefully follow the pairing instructions on page 14 and make sure that your cell phone is not connected to any other Bluetooth device.Turn off your cell phone, then turn it on again.Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in. Repeat the above suggestions.I cannot pair my headset to the telephone base.Make sure that your Bluetooth headset is in discoverable mode when pairing with the telephone base. See the user’s manual of your headset for more information on how to set your headset to discoverable mode.Carefully follow the pairing instructions on page 16 and make sure that your headset is not connected to any other Bluetooth device.Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in. Repeat the above suggestions.I cannot connect my cell phone with the telephone base.Make sure that the Bluetooth function of your cell phone is turned on. See the user’s manual of your cell phone for more information.Make sure that your Bluetooth cell phone is not connected to any other Bluetooth device.Turn off your cell phone, then turn it on again.Make sure that your cell phone is connected and on the active devices list.For some cell phones, you must authorize VTech DS6321/VTech DS6322 device in your cell phone’s Bluetooth feature. See the user’s manual of your cell phone for more information.Manually connect your cell phone to VTech DS6321/VTech DS6322. Refer to the user’s manual of your cell phone for more information.••••••••••••••••Troubleshooting

78AppendixI cannot connect my headset with the telephone base.Make sure that your Bluetooth headset is not connected to any other Bluetooth device.Make sure that your headset is connected and on the active devices list.I cannot put my headset in discoverable mode.Refer to the user’s manual of your headset for information on how to set your headset to discoverable mode.Make sure that the headset is not connected to any other Bluetooth device in order to successfully pair and connect to the telephone base.Carefully follow the pairing process on page 16.Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in. Repeat the above suggestions.+ECPPQVſPF86GEJ&586GEJ&5QPO[EGNNRJQPGMake sure that the telephone base is in discoverable mode. Carefully follow the setup instructions on page 14.Make sure that you manually set your cell phone to search for devices.Remove VTech DS6321/VTech DS6322 from your cell phone’s handsfree device history list (see the user’s manual of your cell phone).Turn off your cell phone, then turn it on again.Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in. Repeat the above suggestions.I don’t know how to search for or add new devices on my cell phone.Most cell phones have the Bluetooth feature in the connection or setup menus. Please refer to the user’s manual of your cell phone.In general, press the menu key on your cell phone, then look for the Bluetooth menu in the settings or connection menu. In the Bluetooth menu, select the option to search for or add new devices.My cell phone disconnects with the telephone base.Turn off your cell phone, then turn it on again.Make sure that you are not using your cell phone when on a cell call.My cell phone is connected to the telephone base, but I cannot make a cell call.Make sure that your cell phone is not in use when you are trying to make a cell call.For some smartphones, make sure that the cellular function is turned on.•••••••••••••••••Troubleshooting

79AppendixBluetooth system busy appears on the display.Make sure that your cell phone is not in use when connected and on the active devices list.Make sure that your cell phone or headset is not connected to any other Bluetooth device.DS6321/6322 can only use one Bluetooth device at a time.The PIN on the telephone base does not work.The default PIN is 0000.If you have changed the PIN, it will appear on the handset in the pairing process.I cannot hear any audio on my telephone system when on a cell call.Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in.Turn off your cell phone, then turn it on again.I cannot download contacts from my cell phone to DS6321/6322.Make sure that your cell phone is paired and connected to the base.Make sure you place your cell phone next to the base while downloading.I see duplicate entries in my downloaded directoryIf you see duplicate directory entries, you can delete them manually. Another option is to download again either your SIM card or phone memory, but not both.Some of my cell phone contacts were not imported to DS6321/6322.Make sure to try transferring the contacts from your SIM card to your phone OGOQT[ſTUVVJGPFQYPNQCFHTQO[QWTRJQPGOGOQT[+HVJCVFQGUPŏVYQTMtry transferring the contacts from your phone memory to your SIM card, then download from your SIM card. For more information on how to transfer contacts between your SIM card and your phone memory, refer to the user’s manual of your cell phone.Can the DS6321/6322 help the poor cell phone reception in my house?If your cell phone has poor reception in your home, the DS6321/6322 cannot improve the reception. However, if there is a location in your house with better reception, you can leave your cell phone at that location while you use DS6321/6322 cell line. In order for this to work, the telephone base must be within 30 feet of the cell phone.The listening volume of my cell call is too loud or quiet.During a cell call, if the listening volume is to too loud or quiet, try changing the volume on your cell phone. On some cell phones, changing the volume on the cell phone effects your cell call volume on the DS6321/6322 handset.•••••••••••••Troubleshooting

80AppendixMy telephone does not work at all.Make sure the battery is installed and charged correctly (page 4). For optimum daily performance, return the handset to the telephone base or charger after use.Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch./CMGUWTGVJGVGNGRJQPGNKPGEQTFKURNWIIGFſTON[KPVQVJGVGNGRJQPGDCUGCPFthe telephone wall jack.Unplug the electrical power to the telephone base. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to synchronize.Charge the battery in the handset for up to 16 hours.If the battery is completely depleted, it may take up to 10 minutes to charge the handset before HANDSET X appears on the screen (page 5).Remove and install the battery again. If that still does not work, it might be necessary to purchase a new battery.Disconnect the telephone base from the telephone wall jack and plug in a working telephone. If the other telephone does not work, the problem is probably in the wiring or telephone service. Call the telephone service provider.Low battery shows on screen.Place the handset in the telephone base or charger for recharging.Remove and install the battery again and use it until fully depleted, then recharge the handset in the telephone base or charger for up to 16 hours.If the above measures do not correct the problem, replace the battery.The battery does not charge in the handset or the handset battery does not accept charge.Make sure the handset is placed in the telephone base or charger correctly. The CHARGE light on the handset should be on.Remove and install the battery again, then charge for up to 16 hours.If the handset is in the telephone base or charger but the CHARGE light on the handset is not on, refer to The CHARGE light is off in this section.If the battery is completely depleted, it may take up to 10 minutes to charge the handset before HANDSET X appears on the screen (page 5).Purchase a new battery. Refer to the Battery section (page 74).The CHARGE light is off.Clean the charging contacts on the handset and telephone base each month with a pencil eraser or a dry non-abrasive fabric.Make sure the power adapter and telephone line cord are plugged in correctly and securely.Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one minute for the handset and telephone base to reset.•••••••••••••••••••Troubleshooting

81AppendixTroubleshootingThere is no dial tone.First, try all the above suggestions.Move the handset closer to the telephone base. It may be out of range.The telephone line cord might be malfunctioning. Install a new telephone line cord.Disconnect the telephone base from the telephone wall jack and connect a different telephone. If there is no dial tone on this telephone either, the problem is in your wiring or telephone service. Contact your telephone service provider.The telephone does not ring when there is an incoming call.Make sure the handset ringer volume is not set to off (page 27) and the telephone base ringer volume is not set to off (page 64). Make sure the telephone line cord and power adapter are plugged in properly (page 3).The handset may be too far from the telephone base. Move it closer to the telephone base.There may be too many extension phones on the telephone line to allow all of them to ring simultaneously. Unplug some of them.If the other telephones in your home are having the same problem, the problem is in the wiring or telephone service. Contact your telephone service provider (charges may apply).Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.Test a working telephone at the telephone wall jack. If another telephone has the same problem, the problem is in the telephone wall jack. Contact your telephone service provider (charges may apply).The telephone line cord may be malfunctioning. Install a new telephone line cord.Remove and install the battery again and then place the handset in the telephone base or charger.Wait for the handset to synchronize with the telephone base. Allow up to one minute for this to take place.I cannot dial out.First, try all the above suggestions.Make sure there is a dial tone before dialing. It is normal if the handset takes a second or two to synchronize with the telephone before producing a dial tone. Wait an extra second before dialing.If the other telephones in your home are having the same problem, the problem is in the wiring or telephone service. Contact your telephone service provider (charges may apply).Eliminate any background noise. Mute the cordless handset before dialing, or dial from another room in your home with less background noise.••••••••••••••••••

87AppendixImportant safety instructionsWhen using your telephone equipment, basic safety precautions should always be followed to TGFWEGVJGTKUMQHſTGGNGEVTKEUJQEMCPFKPLWT[KPENWFKPIVJGHQNNQYKPIRead and understand all instructions. Follow all warnings and instructions marked on the product.Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a dry non-abrasive cloth for cleaning. Do not use this product near water.Do not place this product on an unstable table, shelf, stand or other unstable surfaces.Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper ventilation is not provided. This product should be operated only from the type of power source indicated on the marking NCDGN+H[QWCTGPQVUWTGQHVJGV[RGQHRQYGTUWRRN[KP[QWTJQOGQTQHſEGEQPUWNV[QWTdealer or local power company. Do not allow anything to rest on the power cord. Do not install this product where the cord may be walked on. Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the telephone base or handset other VJCPURGEKſGFCEEGUUFQQTUOC[GZRQUG[QWVQFCPIGTQWUXQNVCIGUQTQVJGTTKUMU+PEQTTGEVreassembling can cause electric shock when the product is subsequently used. Do not overload wall outlets and extension cords. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions:When the power supply cord or plug is damaged or frayed.If liquid has been spilled onto the product. If the product has been exposed to rain or water.If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operation instructions. Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation.If the product has been dropped and the telephone base and/or handset has been damaged.If the product exhibits a distinct change in performance.Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning.Do not use the telephone to report a gas leak in the vicinity of the leak.Only put the handset of your telephone next to your ear when it is in normal talk mode.6JGRQYGTCFCRVGTUCTGKPVGPFGFVQDGEQTTGEVN[QTKGPVGFKPCXGTVKECNQTƀQQTOQWPVRQUKVKQPThe prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under-the-table/cabinet outlet.SAVE THESE INSTRUCTIONS1.2.3.4.5.6.7.8.9.10.11.12.A.B.C.D.E.F.13.14.15.16.

88AppendixOperating rangeThis cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and JCPFUGVVJGYGCVJGTCPFVJGNC[QWVQH[QWTJQOGQTQHſEGWhen the handset is out of range, the handset displays Out of range OR No power at base.If there is a call while the handset is out of range, it might not ring, or if it does ring, the call might not connect well when you press /HOME/FLASH. Move closer to the telephone base, then press /HOME/FLASH to answer the call. If the handset moves out of range during a telephone conversation, there might be interference.To improve reception, move closer to the telephone base.MaintenanceTaking care of your telephoneYour cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatmentPlace the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid waterYour telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.Electrical stormsElectrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electrical appliances during storms. Cleaning your telephoneYour telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or mild soap. Do not use excess water or cleaning solvents of any kind.Remember that electrical appliances can cause serious injury if used when you are wet or standing in the water. If the telephone base should fall into the water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORD FROM THE WALL. Then remove the telephone by the unplugged cords.Precautions for users of implanted cardiac pacemakersCardiac pacemakers (applies only to digital cordless telephones):Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:Pacemaker patients:Should keep wireless telephones at least six inches from the pacemaker.Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it is turned ON.Should use the wireless telephone at the ear opposite the pacemaker.WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones.•••

89AppendixAbout cordless telephonesPrivacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the cordless handset if the telephone base is unplugged, switched off, or if the electrical power is interrupted. Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR often reduces or eliminates the interference. Rechargeable batteries: Exercise care in handling batteries in order not to create a short circuit with conducting material such as rings, bracelets, and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger.Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture the battery. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.•••••The RBRC® sealThe RBRC® seal on the nickel-metal hydride battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada. The RBRC® program provides a convenient alternative to placing used nickel-metal hydride batteries into the trash or municipal waste, which may be illegal in your area.VTech’s participation in RBRC®makes it easy for you to drop off the spent battery at local retailers participating in the RBRC® program or at authorized VTech product service centers. Please call 1-800-8-BATTERYTM for information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources.RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.

90AppendixWarrantyWhat does this limited warranty cover?The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions. This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada.What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)?During the limited warranty period, VTech’s authorized service representative will repair or replace at VTech’s option, without charge, a Materially Defective Product. If we repair the Product, we may use new or refurbished replacement parts. If we choose to replace the Product, we may replace it with a new or refurbished Product of the same or similar design. We will retain defective parts, modules, or equipment. Repair or replacement of the Product, at VTech’s option, is your exclusive remedy. VTech will return the repaired or replacement Products to you in working condition. You should expect the repair or replacement to take approximately 30 days.How long is the limited warranty period?The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited warranty also applies to repaired or replacement Product for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty; whichever is longer.What is not covered by this limited warranty?This limited warranty does not cover:Product that has been subjected to misuse, accident, shipping or other physical damage, KORTQRGTKPUVCNNCVKQPCDPQTOCNQRGTCVKQPQTJCPFNKPIPGINGEVKPWPFCVKQPſTGYCVGTQTQVJGTliquid intrusion; or2TQFWEVVJCVJCUDGGPFCOCIGFFWGVQTGRCKTCNVGTCVKQPQTOQFKſECVKQPD[CP[QPGQVJGTVJCPan authorized service representative of VTech; orProduct to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna systems; orProduct to the extent that the problem is caused by use with non-VTech accessories; orProduct whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered or rendered illegible; orProduct purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes); orProduct returned without a valid proof of purchase (see item 2 below); orCharges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit.1.2.3.4.5.6.7.8.

$91AppendixWarrantyHow do you get warranty service?To obtain warranty service in the United States of America, please visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377. NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls and features may save you a service call.Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product(s) to the service location. VTech will return repaired or replaced Product under this limited warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty.What must you return with the Product to get warranty service?Return the entire original package and contents including the Product to the VTech service NQECVKQPCNQPIYKVJCFGUETKRVKQPQHVJGOCNHWPEVKQPQTFKHſEWNV[CPFInclude a “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; andProvide your name, complete and correct mailing address, and telephone number.Other limitationsThis warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this Product. The warranty exclusively describes all of VTech’s responsibilities regarding the 2TQFWEV6JGTGCTGPQQVJGTGZRTGUUYCTTCPVKGU0QQPGKUCWVJQTK\GFVQOCMGOQFKſECVKQPUVQVJKUNKOKVGFYCTTCPV[CPF[QWUJQWNFPQVTGN[QPCP[UWEJOQFKſECVKQP5VCVG2TQXKPEKCN.CY4KIJVU6JKUYCTTCPV[IKXGU[QWURGEKſENGICNTKIJVUCPF[QWOC[CNUQJCXGother rights, which vary from state to state or province to province..KOKVCVKQPU+ORNKGFYCTTCPVKGUKPENWFKPIVJQUGQHſVPGUUHQTCRCTVKEWNCTRWTRQUGCPFOGTEJCPVCDKNKV[CPWPYTKVVGPYCTTCPV[VJCVVJG2TQFWEVKUſVHQTQTFKPCT[WUGCTGNKOKVGFVQQPGyear from the date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not NKOKVGFVQNQUVRTQſVUQTTGXGPWGKPCDKNKV[VQWUGVJG2TQFWEVQTQVJGTCUUQEKCVGFGSWKROGPVVJGcost of substitute equipment, and claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.Please retain your original sales receipt as proof of purchase.1.2.3.$

VTech Telecommunications 80-7264-01 1.9GHz CORDLESS PHONE User Manual manual DS6311 DS6321

VTech Telecommunications Ltd 1.9GHz CORDLESS PHONE manual DS6311 DS6321

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