VTech Telecommunications 80-8015-02 1.9GHz Digital Modulation Cordless Phone User Manual CS6114 X CA ACIB 20120813 for approval

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Abridged User’s manual
(Canada edition)
CS6114/CS6114 A/
CS6114-11/CS6114-11 A
CS6114-2/CS6114-2 A
CS6114-21/CS6114-21 A
DECT 6.0 cordless telephone
Introduction
To protect our environment and conserve natural resources, this Abridged
user’s manual provides you with the basic installation and use instructions.
A limited set of features are described in abbreviated form.
Please refer to the online Complete user’s manual for a full set of
installation and operation instructions at www.vtechcanada.com.
Before using this VTech product, please read Important safety
instructions on page 11 of this user’s manual.
Voicemail
This telephone does not have a built-in answering system. Voicemail
is a feature available from most telephone service providers. It may be
included with your telephone service, or may be optional. Fees may apply.
This telephone alerts you when you have new voicemail messages; see
page 5 for details. Contact your telephone service provider for instructions
on how to set up your voicemail feature and listen to messages.
Parts checklist
Your telephone package contains the following items. Save your sales
receipt and original packaging in the event warranty service is necessary.
Charger and charger
adapter
Telephone
line cord
Battery
Telephone base
power adapter
(1 for CS6114-2/CS6114-2 A /
CS6114-21/CS6114-21 A)
(1 for CS6114/CS6114 A /
CS6114-11/CS6114-11A)
(2 for CS6114-2/CS6114-2 A /
CS6114-21/CS6114-21A)
(1 for CS6114/CS6114 A /
CS6114-11/CS6114-11A)
(2 for CS6114-2/CS6114-2 A /
CS6114-21/CS6114-21A)
CANCEL
Handset
(1 for CS6114/CS6114 A /
CS6114-11/CS6114-11A)
(2 for CS6114-2/CS6114-2 A /
CS6114-21/CS6114-21A)
Abridged user’s manual
Telephone base
Battery compartment
cover
User’s manual
Telephone base and charger installation
Install the telephone base and charger as shown below.
Electrical outlet
(not controlled
by a wall switch)
Telephone
wall jack
DSL filter (not
included) is
required if you have
DSL high-speed
Internet service
Telephone base
power adapter
Charger
adapter
Telephone
line cord
Charger
Telephone base
• Use only the power adapter(s) and battery(ies) supplied with this product.
To order a replacement, visit our website at www.vtechcanada.com or
call 1 (800) 267-7377.
• The power adapters are intended to be correctly oriented in a vertical
or floor mount position. The prongs are not designed to hold the plug in
place if it is plugged into a ceiling, under-the-table or cabinet outlet.
• If you subscribe to telephone service from a cable company or a VoIP
service provider, plug the telephone line cord into the modem/router/
terminal adapter provided by your cable/VoIP service provider. Contact
your cable/VoIP service provider if you have any difficulties in installation.
Wall mounting (optional)
Your telephone comes ready for tabletop use.
To mount your telephone on the wall:
1. Position the top hole at the back of the telephone base against the top
mounting stud [A].
2. Slide the telephone base down on the mounting
studs [A] and [B] until it locks into place.
[A]
Mounting
studs
[B]
Telephone base
Battery installation
Install the battery as shown below.
1 Plug the battery connector
securely into the socket.
2 Place the battery with the wires
inside the battery compartment.
3 Slide the battery compartment
cover towards the center of the
handset until it clicks into place.
4 Place the handset in the
telephone base or charger
to charge.
CHARGE light
remains on
when charging.
CANCEL
If the handset will not be used for a long period of time, disconnect and
remove the battery to prevent any possible leakage.
IMPORTANT:
Check for a dial tone by pressing
installation is successful.
If you do not hear a dial tone:
/FLASH. If you hear a dial tone, the
• Make sure the installation procedures described above are properly done.
• It may be a wiring problem. If you have changed your telephone service
to digital service from a cable company or a VoIP service provider, the
telephone line may need to be rewired to allow all existing telephone jacks
to work. Refer to Rewiring of telephone line for cable/VoIP service users
on page 8 for more information.
Battery charging
Once you have installed the battery, the screen indicates the battery status
(see the table below). For best performance, keep the handset in the
telephone base or charger when not in use. The battery is fully charged
after 16 hours of continuous charging. Refer to the online user’s manual for
battery operating times.
Battery indicators
Battery status
Action
The screen is blank,
or displays Place in
charger and flashes.
Battery has very little or
no charge. The handset
cannot be used.
Charge without interruption
(at least 30 minutes).
The screen displays
Low battery and
flashes.
Battery has enough
charge to be used for a
short time.
Charge without interruption
(about 30 minutes).
The screen displays
HANDSET X and
--:-- --/--.
Battery is charged.
To keep the battery charged,
place it in the telephone
base or charger when not
in use.
If you place the handset in the telephone base or charger without plugging in
the battery, the screen displays No battery.
Handset overview
MENU/SELECT
Show the menu.
CHARGE light
On when the handset
is charging.
Select an item or save a
setting while in a menu.
CID/VOLReview the call log when
the telephone is not in use.
/VOL+
Review the directory when
the telephone is not in use.
Decrease the listening
volume during a call.
Increase the listening
volume during a call.
Scroll down while in
a menu.
Scroll up while in a menu.
Move the cursor to the left
when entering numbers or
names.
Move the cursor to the right
when entering numbers or
names.
OFF/CANCEL
Hang up a call.
/FLASH
Make or answer a call.
Answer another incoming
call during a call.
CANCEL
Press repeatedly to add or
remove 1 in front of the call
log entry before dialing or
saving it to the directory.
Silence the ringer
temporarily while the
handset is ringing.
Press and hold to erase
the missed call indicator
while the telephone is not
in use.
Return to the previous
menu while in a menu.
Press and hold to return
to idle mode while in a
menu.
Delete digits while
predialing.
Dialing keys
Enter numbers or
characters.
TONE
Switch to tone dialing
temporarily during a call.
Press repeatedly to show
other dialing options when
reviewing a call log entry.
MUTE/DELETE
Mute the microphone during
a call.
REDIAL/PAUSE
Press repeatedly to review
the redial list.
Delete digits or characters
while using the dialling keys.
Press and hold to insert a
dialing pause while dialing
or entering numbers.
Silence the ringer temporarily
while the handset is ringing.
Delete the displayed entry
while in the directory, call log
or redial list.
Telephone base overview
IN USE light
On when the handset is in use.
Flashes quickly when there is an
incoming call.
Flashes when another telephone
sharing the same line is in use.
/FIND HANDSET
Press once and then release to
page the handset.
Voicemail indicator
If you subscribe to voicemail service offered by your
telephone service provider, New voicemail and
appear on the handset when you have new voicemail
messages. Contact your telephone service provider
for more information and assistance about using your
voicemail service.
New voicemail
10:15 PM 12/25
Using the menu
To enter the handset menu:
1. Press MENU/SELECT when the telephone is not in use.
2. Press CID or
until the screen displays the desired feature menu.
3. Press MENU /SELECT to enter that menu.
• To return to the previous menu, press OFF/CANCEL.
• To return to idle mode, press and hold OFF/CANCEL.
Telephone settings
Default settings are indicated by an asterisk(*).
Screen display
Function
Options
LCD language
Set the screen display language.
English*
Français
Español
Clr voicemail
Turn off the voicemail indicators; see
the note below for details.
Clear VM icon?
Key tone
Set whether the handset beeps
whenever a key is pressed.
On*
Off
Set date/time
Set the date and time shown on the
handset.
-:-- --/--
Home area code
Set the home area code so that the
call log stores only seven digits for
local telephone numbers.
___
Dial mode
Set the telephone to be tone dial or
pulse dial.
Tone*
Pulse
Use the Clr voicemail feature when the telephone indicates there is new
voicemail but there is none. For example, when you have accessed your
voicemail while away from home. The Clr voicemail feature only turns off
the indicators; it does not delete your voicemail messages. As long as you
have new voicemail messages, your telephone service provider continues
to send the signal that turns on the indicators.
The following are some of the telephone features you may wish to set. Refer
to Telephone settings in the online user’s manual for detailed instructions
on setting all telephone features.
Ringer volume
You can adjust the ringer volume level, or turn the ringer off.
1. Press MENU/SELECT when the handset is not in use.
2. Scroll to select Ringers and then select Ringers volume.
/VOL+ to sample each volume level.
3. Press CID /VOL- or
4. Press MENU /SELECT to save your selection.
• If the ringer volume is set to Off, the idle screen displays Ringer off.
• When the ringer volume is set to Off, the handset still rings when you
press /FIND HANDSET.
Set date and time
If you subscribe to caller ID service, the day, month and time are set
automatically with each incoming call.
To set the date and time manually:
1. Press MENU/SELECT when the handset is not in use.
2. Scroll to select Settings and then Set date/time.
3. Use the dialing keys (0-9) to enter the month, date and year. Press
MENU /SELECT to advance to set the time.
4. Use the dialing keys (0-9) to enter the hour and minute. Press
MENU /SELECT.
to choose AM or PM. Press MENU /SELECT to save
5. Press CID or
your settings.
When there is a power failure or after battery replacement, the time needs
to be reset.
Telephone operation
Make a call
/FLASH and then dial the telephone number.
• Press
Answer a call
/FLASH or any of the dialing keys (0-9, TONE
• Press
or #).
CANCEL
End a call
• Press OFF/CANCEL or put the handset to the telephone base or charger.
Volume
• During a call, press CID /VOL- or
adjust the listening volume.
/VOL+ to
Mute
The mute function allows you to hear the other party but the other party
cannot hear you.
1. During a call, press MUTE/DELETE. The screen
displays Muted until the mute function is turned off.
2. Press MUTE/DELETE again to resume the
conversation. The screen temporarily displays
Microphone on.
Share an outside call (for models CS6114-2/CS6114-2 A/CS6114-21/
CS6114-21A only)
You can use both handsets at a time on an outside call.
/FLASH on another
• When a handset is already on a call, press
handset to join the call.
• To exit the call, press OFF/CANCEL or place the handset in the telephone
base or charger. The call continues until all handsets hang up.
Call waiting
When you subscribe to call waiting service from your telephone service
provider, you hear an alert tone if there is an incoming call while you are on
another call.
/FLASH to put the current call on hold and take the new call.
• Press
/FLASH at any time to switch back and forth between calls.
• Press
Temporary ringer silencing
When the telephone is ringing, you can temporarily silence the ringer of the
handset without disconnecting the call. The next call rings normally at the
preset volume.
Ringer muted
• To silence the handset ringer, press OFF/CANCEL or
MUTE/DELETE and Ringer muted displays.
10:15 PM 12/25
Temporary tone dialing
If you have pulse (rotary) service only, you can switch from pulse to tone
dialing temporarily during a call. This is useful if you need to send touchtone signals to access your telephone banking or long distance services.
1. During a call, press TONE .
2. Use the dialing keys to enter the relevant number. The telephone sends
touch-tone signals.
3. The telephone automatically returns to pulse dialing mode after you end
the call.
Redial
The telephone stores the five most recently dialed numbers. When there
are already five entries, the oldest entry is deleted to make room for the
new entry.
To review and dial a number from the redial list:
1. Press REDIAL/PAUSE when the handset is not in use.
or REDIAL/PAUSE repeatedly until the
2. Press CID,
desired entry displays.
/FLASH to dial.
3. Press
To delete a redial entry:
When the desired redial entry displays, press MUTE /DELETE.
Find handset
Use this feature to find all system handsets.
To start paging:
• Press /FIND HANDSET on the telephone base
once and then release when the telephone is
not in use. All idle handsets ring and
** Paging ** flashes on the screens.
To end paging:
• Press /FIND HANDSET on the telephone
base once and then release.
-OR• Press
/FLASH or any of the dialing keys (0-9, TONE or #) on the
handset to stop the paging tone.
Do not press and hold /FIND HANDSET for more than four seconds. It may
lead to handset deregistration. If Not registered displays on the handset,
refer to Troubleshooting to register the handset to the telephone base.
Directory
The directory can store up to 30 entries.
Each handset directory is independent (for models CS6114-2/CS6114-2 A/
CS6114-21/CS6114-21A only). Any additions, deletions or edits made on
one handset are not reflected on the other handset.
To add a directory entry:
1. Press MENU/SELECT three times when the handset is not in use.
2. When the screen displays Enter number:
• Use the dialing keys to enter the number (up to 30 digits).
-OR• Copy a number from the redial list by pressing REDIAL/PAUSE and
or REDIAL/PAUSE repeatedly to select a
then press CID,
number. Press MENU /SELECT to copy the number.
3. Press MENU /SELECT to move to the name.
4. When the screen displays Enter name, use the dialing keys to enter
the name (up to 15 characters). Additional key presses show other
characters of that particular key.
5. Press MENU /SELECT to store the entry.
While entering names and numbers, you can:
• Press MUTE /DELETE to backspace and erase a digit or character.
• Press and hold MUTE /DELETE to erase the entire entry.
to move the cursor to the left or right.
• Press CID or
• Press and hold REDIAL /PAUSE to insert a dialing pause.
• Press 0 to add a space.
To review and dial from the directory:
Entries are sorted alphabetically.
1. Press
when the handset is not in use.
2. Scroll to browse through the directory, or use the dialing keys to start a
name search.
3. When the desired entry appears, press
/FLASH to dial.
To edit a directory entry:
1. When the desired entry displays, press MENU /SELECT.
2. When the screen displays Edit number, use the dialing keys to edit.
3. Press MENU /SELECT.
4. When the screen displays Edit name, use the dialing keys to edit.
5. Press MENU /SELECT to confirm.
To delete a directory entry:
1. When the desired entry displays, press MUTE /DELETE.
2. When the screen displays Delete contact?, press MENU /SELECT.
Caller ID
This product supports caller ID services provided by most telephone
service providers. Depending on your service subscription, you may see
the caller’s name, number, date and time of calls that are sent by your
telephone service provider after the first or second ring.
Call log
The call log stores up to 30 entries. If you answer a call before the caller
information appears, it will not be saved in the call log.
• Call log entries are shared by all system handsets (for models
CS6114-2/CS6114-2 A/CS6114-21/CS6114-21A only). Any deletions
made on one handset are reflected on the other handset.
• The handset displays XX missed calls when there are calls that have
not been reviewed in the call log.
• If you want to erase the missed call indicator, press and hold
OFF/CANCEL on an idle handset.
To review and dial a number in the call log:
1. Press CID when the handset is not in use.
2. Scroll to browse through the call log. When the
desired entry appears:
Press #
• Press # repeatedly to show different
Press #
dialing options.
Press #
• Press 1 repeatedly if you need to
Press #
add or remove 1 in front of the
-ORtelephone number.
Press 1
/FLASH to dial the
3. Press
Press 1
displayed number.
Mike Smith
800-267-7377
10:15 PM 12/25
1-800-267-7377
267-7377
1-267-7377
800-267-7377
1-800-267-7377
800-267-7377
To save a call log entry to the directory:
1. When the desired call log entry displays, press MENU /SELECT.
2. When the screen displays Edit number, use the dialing keys to modify
the number if necessary.
3. Press MENU /SELECT.
4. When the screen displays Edit name, use the dialing keys to modify the
name if necessary.
5. Press MENU /SELECT to confirm.
To delete the call log entries:
• Delete an entry: When the desired call log entry displays, press
MUTE /DELETE.
• Delete all entries: Press MENU/SELECT when the handset is not in use.
Scroll to select Call log and then Del all calls. Press MENU /SELECT.
Rewiring of telephone line for cable/VoIP service users
If you have changed to cable/VoIP service through a modem/router/
terminal adapter to establish telephone connection, the existing telephone
jacks in your home may no longer work. Your cable/VoIP service provider
uses a separate cable connecting from the main line to the modem
installed in your home.
To allow all existing telephone jacks to work, rewiring of the telephone line
(as indicated by the dotted line in the illustration below) may be needed.
Rewiring requires professional installation (fees may apply). Contact your
cable/VoIP service provider for more information.
OLD
Conventional
telephone line jack
Main
landline
CANCEL
NEW
CANCEL
Main cable
line
Modem/Router/
Terminal adapter
Troubleshooting
If you have difficulty with your telephone, please try the suggestions
below. For customer service, visit our website at www.vtechcanada.com or
call 1 (800) 267-7377.
My telephone does not work at all.
• Make sure the battery is installed and charged correctly. For optimum daily
performance, return the handset to the telephone base or charger after use.
• Make sure the power adapter is securely plugged into an outlet not controlled by a
wall switch.
• Make sure the telephone line cord is plugged firmly into the telephone base and the
wall jack.
• Unplug the electrical power to the telephone base. Wait for approximately 15
seconds, then plug it back in. Allow up to one minute for the cordless handset and
telephone base to synchronize.
• Charge the battery in the handset for up to 16 hours.
• If the battery is completely depleted, it may take up to 30 minutes to charge the
handset before Low battery appears on the screen.
• Remove and install the battery again. If that still does not work, it may be necessary
to purchase a new battery.
• Disconnect the telephone base from the telephone wall jack and plug in a working
telephone. If the other telephone does not work, the problem is probably in the
wiring or the local telephone service. Contact your telephone service provider.
There is no dial tone.
•
•
•
•
First, try all the above suggestions.
Move the handset closer to the telephone base. It may be out of range.
The telephone line cord may be malfunctioning. Install a new telephone line cord.
Disconnect the telephone base from the telephone wall jack and connect a different
telephone. If there is no dial tone on this telephone either, the problem is in your
wiring or local telephone service. Contact your telephone service provider.
• If you have changed your telephone service to digital service from a cable company
or a VoIP service provider, the telephone line may need to be rewired to allow all
existing telephone jacks to work. Contact your service provider for more information.
I cannot dial out.
• First, try all the above suggestions.
• Make sure there is a dial tone before dialing. It is normal if the handset takes a
second or two to synchronize with the telephone base before producing a dial tone.
Wait an extra second before dialing.
• If other telephones in your home are having the same problem, the problem is in the
wiring or local telephone service. Contact your telephone service provider (charges
may apply).
• Eliminate any background noise. Mute the cordless handset before dialing, or dial
from another room in your home with less background noise.
Not registered appears on the handset and it does not work at all.
• The handset may be deregistered from the telephone base. Follow the steps below to
register the handset to the telephone base.
1. Remove the handset from the telephone base.
2. Press and hold /FIND HANDSET on the telephone base for about four seconds
until the red IN USE light turns on.
3. Then press # (pound key) on the handset. It displays Registering... and it takes
about 60 seconds to complete the registration. The handset displays Registered
for a few seconds and you hear a confirmation tone when the registration
process completes.
Low battery shows on the handset screen.
• Place the handset in the telephone base or charger for recharging.
• Remove and install the battery again and use it until fully depleted, then charge the
handset in the telephone base or charger for up to 16 hours.
• If the above measures do not correct the problem, replace the battery.
The battery does not charge in the handset or the handset battery
does not accept charge.
• Make sure the handset is placed in the telephone base correctly. The CHARGE light
on the handset should be on.
• Remove and install the battery again, then charge for up to 16 hours.
• If the handset is in the telephone base but the CHARGE light on the handset is not
on, refer to The CHARGE light is off below.
• If the battery is completely depleted, it may take up to 30 minutes to charge the
handset before Low battery appears on the screen.
• Purchase a new battery. Refer to Battery installation on page 3.
The CHARGE light is off.
• Clean the charging contacts on the handset, telephone base and charger each
month with a pencil eraser or a dry non-abrasive fabric.
• Make sure the power adapter and telephone line cord are plugged in correctly
and securely.
• Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up
to one minute for the handset and telephone base to reset.
The telephone does not ring when there is an incoming call.
• Make sure the handset ringer volume is not set to off.
• Make sure the telephone line cord and power adapter are plugged in properly.
• The handset may be too far from the telephone base. Move it closer to the
telephone base.
• There may be too many extension phones on the telephone line to allow all of them
to ring simultaneously. Unplug some of them.
• If other telephones in your home are having the same problem, the problem is in the
wiring or local telephone service. Contact your telephone service provider (charges
may apply).
• Other electronic products such as HAM radios and other DECT phones can cause
interference with your cordless phone. Try installing your phone as far away as
possible from these types of electronic devices.
• Test a working telephone at the telephone wall jack. If another telephone has the
same problem, the problem is in the telephone wall jack. Contact your telephone
service provider (charges may apply).
• The telephone line cord may be malfunctioning. Install a new telephone line cord.
• Remove and install the battery again and place the handset in the telephone base.
• Wait for the handset to synchronize with the telephone base. Allow up to one minute
for this to take place.
My handset beeps and is not performing normally.
• Make sure the power cord is securely plugged into the telephone base. Plug the
telephone base into a different working electrical outlet not controlled by a wall switch.
• Move the handset closer to the telephone base. It may be out of range.
• Reset the telephone base by unplugging the electrical power to the base. Wait for
15 seconds and plug it back in again. Allow up to one minute for the cordless
handset and the telephone base to synchronize.
• Other electronic products such as HAM radios and other DECT phones can cause
interference with your cordless phone. Try installing your phone as far away as
possible from these types of electronic devices.
There is interference during a telephone conversation. My calls fade
out when I am using the cordless handset.
• The handset may be out of range. Move it closer to the telephone base.
• If you subscribe to high-speed Internet service (DSL - digital subscriber line) through
your telephone line, you must install a DSL filter between the telephone line cord and
the telephone wall jack. The filter prevents noise and caller ID problems caused by
DSL interference. Contact your DSL service provider for more information about
DSL filters.
• Appliances or other cordless telephones plugged into the same circuit as the
telephone base can cause interference. Try moving the appliance or telephone base
to another outlet.
• Other electronic products such as HAM radios and other DECT phones can cause
interference with your cordless phone. Try installing your phone as far away as
possible from these types of electronic devices.
• If your telephone is plugged in with a modem or a surge protector, plug the telephone
(or modem/surge protector) into a different location. If this doesn’t solve the problem,
relocate your telephone or modem farther apart from each other, or use a different
surge protector.
• The location of your telephone base can impact the performance of your cordless
phone. For better reception, install the telephone base in a centralized location within
your home or office, away from walls or other obstructions. In many environments,
elevating the telephone base improves overall performance.
• Disconnect the telephone base from the telephone wall jack and plug in a corded
telephone. If calls are still not clear, the problem is probably in the wiring or local
telephone service. Contact your telephone service provider (charges may apply).
• If other telephones in your home are having the same problem, the problem is in the
wiring or local telephone service. Contact your telephone service provider (charges
may apply).
I hear other calls when using the telephone.
• Disconnect the telephone base from the telephone wall jack. Plug in a different
telephone. If you still hear other calls, the problem is probably in the wiring or local
telephone service. Contact your telephone service provider.
I hear noise on the cordless handset and the keys do not work.
• Make sure the telephone line cord is plugged in securely.
Out of range or no pwr at base shows on the handset screen.
• The handset may be out of range. Move it closer to the telephone base.
• Make sure the power cord is securely plugged into the telephone base. Use a
working electrical outlet not controlled by a wall switch.
• Reset your telephone by unplugging the power adapter from the telephone base.
Disconnect the battery from the cordless handset. Wait for 15 seconds, then plug in
the power adapter and install the battery again. Place the handset in the telephone
base and allow up to one minute for the handset and telephone base to synchronize.
• Other electronic products such as HAM radios and other DECT phones can cause
interference with your cordless phone. Try installing your phone as far away as
possible from these types of electronic devices.
I subscribe to a nontraditional telephone service that uses my
computer to establish connections, and my telephone doesn’t work.
• Make sure your computer is powered on.
• Make sure your Internet connection is working properly.
• Make sure that the software is installed and running for your nontraditional
telephone service.
• Make sure to plug your USB telephone adapter into a dedicated USB port on your
computer. Do not plug into a multiple port USB hub (USB splitter) that is not powered.
• In a few rare instances, the USB port on your computer may not have enough power.
In these instances, try using a USB hub with its own external power supply.
• If you are using a firewall, it may prevent access to your nontraditional telephone
service. Contact your service provider for more information.
10
Common cure for electronic equipment.
• If the telephone is not responding normally, put the cordless handset in the
telephone base. If it does not respond, try the following (in the order listed):
1. Disconnect the power to the telephone base.
2. Disconnect the battery on the cordless handset.
3. Wait a few minutes before connecting power to the telephone base.
4. Install the battery again and place the cordless handset in the telephone base .
5. Wait for the cordless handset to synchronize with the telephone base. Allow up to
one minute for this to take place.
Important safety instructions
When using your telephone equipment, basic safety precautions should always be followed to
reduce the risk of fire, electric shock and injury, including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners.
Use a damp cloth for cleaning.
4. Do not use this product near water such as near a bath tub, wash bowl, kitchen sink, laundry
tub or swimming pool, or in a wet basement or shower.
5. Do not place this product on an unstable table, shelf, stand or other unstable surfaces.
6. Slots and openings in the back or bottom of the telephone base and handset are provided for
ventilation. To protect them from overheating, these openings must not be blocked by placing
the product on a soft surface such as a bed, sofa or rug. This product should never be placed
near or over a radiator or heat register. This product should not be placed in any area where
proper ventilation is not provided.
7. This product should be operated only from the type of power source indicated on the marking
label. If you are not sure of the type of power supply in your home or office, consult your
dealer or local power company.
8. Do not allow anything to rest on the power cord. Do not install this product where the cord
may be walked on.
9. Never push objects of any kind into this product through the slots in the telephone base or
handset because they may touch dangerous voltage points or create a short circuit. Never
spill liquid of any kind on the product.
10. To reduce the risk of electric shock, do not disassemble this product, but take it to an
authorized service facility. Opening or removing parts of the telephone base or handset other
than specified access doors may expose you to dangerous voltages or other risks. Incorrect
reassembling can cause electric shock when the product is subsequently used.
11. Do not overload wall outlets and extension cords.
12. Unplug this product from the wall outlet and refer servicing to an authorized service facility
under the following conditions:
A. When the power supply cord or plug is damaged or frayed.
B. If liquid has been spilled onto the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally by following the operating instructions. Adjust
only those controls that are covered by the operation instructions. Improper adjustment of
other controls may result in damage and often requires extensive work by an authorized
technician to restore the product to normal operation.
E. If the product has been dropped and the telephone base and/or handset has been
damaged.
F. If the product exhibits a distinct change in performance.
13. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote
risk of electric shock from lightning.
14. Do not use the telephone to report a gas leak in the vicinity of the leak. Under certain
circumstances, a spark may be created when the adapter is plugged into the power outlet,
or when the handset is replaced in its cradle. This is a common event associated with the
closing of any electrical circuit. The user should not plug the phone into a power outlet, and
should not put a charged handset into the cradle, if the phone is located in an environment
containing concentrations of flammable or flame-supporting gases, unless there is
adequate ventilation. A spark in such an environment could create a fire or explosion. Such
environments might include: medical use of oxygen without adequate ventilation; industrial
gases (cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc.
15. Only put the handset of your telephone next to your ear when it is in normal talk mode.
16. The power adapter is intended to be correctly oriented in a vertical or floor mount position.
The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-thetable or cabinet outlet.
SAVE THESE INSTRUCTIONS
Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless telephones):
Wireless Technology Research, LLC (WTR), an independent research entity, led a
multidisciplinary evaluation of the interference between portable wireless telephones and
implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR
recommends to physicians that:
Pacemaker patients
• Should keep wireless telephones at least six inches from the pacemaker.
• Should NOT place wireless telephones directly over the pacemaker, such as in a breast
pocket, when it is turned ON.
• Should use the wireless telephone at the ear opposite the pacemaker.
WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons
using wireless telephones.
Operating range
This cordless telephone operates with the maximum power allowed by the Federal
Communications Commission (FCC). Even so, this handset and telephone base can
communicate over only a certain distance - which can vary with the locations of the telephone
base and handset, the weather, and the layout of your home or office.
When the handset is out of range, the handset displays Out of range or no pwr at base.
If there is a call while the handset is out of range, it may not ring, or if it does ring, the call may
not connect well when you press
/FLASH. Move closer to the telephone base, then press
/FLASH to answer the call.
If the handset moves out of range during a telephone conversation, there may be interference. To
improve reception, move closer to the telephone base.
11
Maintenance
Taking care of your telephone
Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.
Avoid rough treatment
Place the handset down gently. Save the original packing materials to protect your telephone if
you ever need to ship it.
Avoid water
Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or
handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.
Electrical storms
Electrical storms can sometimes cause power surges harmful to electronic equipment. For your
own safety, take caution when using electrical appliances during storms.
Cleaning your telephone
Your telephone has a durable plastic casing that should retain its luster for many years. Clean
it only with a soft cloth slightly dampened with water or mild soap. Do not use excess water or
cleaning solvents of any kind.
Remember that electrical appliances can cause serious injury if used when you are wet or
standing in the water. If the telephone base should fall into the water, DO NOT RETRIEVE IT
UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORD FROM THE WALL.
Then remove the telephone by the unplugged cords.
About cordless telephones
• Privacy: The same features that make a cordless telephone convenient create some
limitations. Telephone calls are transmitted between the telephone base and the cordless
handset by radio waves, so there is a possibility that the cordless telephone conversations
could be intercepted by radio receiving equipment within range of the cordless handset. For
this reason, you should not think of cordless telephone conversations as being as private as
those on corded telephones.
• Electrical power: The telephone base of this cordless telephone must be connected to a
working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls
cannot be made from the cordless handset if the telephone base is unplugged, switched off
or if the electrical power is interrupted.
• Potential TV interference: Some cordless telephones operate at frequencies that may
cause interference to televisions and VCRs. To minimize or prevent such interference, do
not place the telephone base of the cordless telephone near or on top of a TV or VCR. If
interference is experienced, moving the cordless telephone farther away from the TV or VCR
often reduces or eliminates the interference.
• Rechargeable batteries: Exercise care in handling batteries in order not to create a
short circuit with conducting material such as rings, bracelets, and keys. The battery or
conductor may overheat and cause harm. Observe proper polarity between the battery and
the battery charger.
• Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe
manner. Do not burn or puncture the battery. Like other batteries of this type, if burned or
punctured, they could release caustic material which could cause injury.
The RBRC ® seal
The RBRC ® seal on the nickel-metal hydride battery indicates that VTech Communications,
Inc. is voluntarily participating in an industry program to collect and recycle these batteries at
the end of their useful lives, when taken out of service within the United States and Canada.
The RBRC ® program provides a convenient alternative to placing used nickel-metal hydride
batteries into the trash or municipal waste, which may be illegal in your area.
VTech’s participation in RBRC ® makes it easy for you to drop off the spent battery at local
retailers participating in the RBRC ® program or at authorized VTech product service centers.
Please call 1 (800) 8 BATTERYTM for information on Ni-MH battery recycling and disposal
bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to
protecting our environment and conserving natural resources.
RBRC ® is a registered trademark of Rechargeable Battery Recycling Corporation.
Warranty
What does this limited warranty cover?
The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase
(“Consumer” or “you”) that the Product and all accessories provided in the sales package
(“Product”) are free from defects in material and workmanship, pursuant to the following
terms and conditions, when installed and used normally and in accordance with the Product
operating instructions. This limited warranty extends only to the Consumer for Products
purchased and used in the United States of America and Canada.
What will VTech do if the Product is not free from defects in materials and workmanship
during the limited warranty period (“Materially Defective Product”)?
During the limited warranty period, VTech’s authorized service representative will repair or
replace at VTech’s option, without charge, a Materially Defective Product. If we repair the
Product, we may use new or refurbished replacement parts. If we choose to replace the
Product, we may replace it with a new or refurbished Product of the same or similar design.
We will retain defective parts, modules, or equipment. Repair or replacement of the Product,
at VTech’s option, is your exclusive remedy. VTech will return the repaired or replacement
Products to you in working condition. You should expect the repair or replacement to take
approximately 30 days.
12
How long is the limited warranty period?
The limited warranty period for the Product extends for ONE (1) YEAR from the date of
purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this
limited warranty, this limited warranty also applies to the repaired or replacement Product for a
period of either (a) 90 days from the date the repaired or replacement Product is shipped to you
or (b) the time remaining on the original one-year warranty; whichever is longer.
What is not covered by this limited warranty?
This limited warranty does not cover:
1. Product that has been subjected to misuse, accident, shipping or other physical damage,
improper installation, abnormal operation or handling, neglect, inundation, fire, water or
other liquid intrusion; or
2. Product that has been damaged due to repair, alteration or modification by anyone other
than an authorized service representative of VTech; or
3. Product to the extent that the problem experienced is caused by signal conditions, network
reliability, or cable or antenna systems; or
4. Product to the extent that the problem is caused by use with non-VTech accessories; or
5. Product whose warranty/quality stickers, product serial number plates or electronic serial
numbers have been removed, altered or rendered illegible; or
6. Product purchased, used, serviced, or shipped for repair from outside the United States
of America or Canada, or used for commercial or institutional purposes (including but not
limited to Products used for rental purposes); or
7. Product returned without a valid proof of purchase (see item 2 below); or
8. Charges for installation or set up, adjustment of customer controls, and installation or repair
of systems outside the unit.
How do you get warranty service?
To obtain warranty service in Canada, please visit our website at www.vtechcanada.com or call
1 (800) 267-7377. NOTE: Before calling for service, please review the user’s manual - a check
of the Product’s controls and features may save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage during transit and
transportation and are responsible for delivery or handling charges incurred in the transport
of the Product(s) to the service location. VTech will return repaired or replaced Product under
this limited warranty. Transportation, delivery or handling charges are prepaid. VTech assumes
no risk for damage or loss of the Product in transit. If the Product failure is not covered by this
limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech
will notify you and will request that you authorize the cost of repair prior to any further repair
activity. You must pay for the cost of repair and return shipping costs for the repair of Products
that are not covered by this limited warranty.
What must you return with the Product to get warranty service?
1. Return the entire original package and contents including the Product to the VTech service
location along with a description of the malfunction or difficulty; and
2. Include a “valid proof of purchase” (sales receipt) identifying the Product purchased
(Product model) and the date of purchase or receipt; and
3. Provide your name, complete and correct mailing address, and telephone number.
Other limitations
This warranty is the complete and exclusive agreement between you and VTech. It supersedes
all other written or oral communications related to this Product. VTech provides no other
warranties for this Product. The warranty exclusively describes all of VTech’s responsibilities
regarding the Product. There are no other express warranties. No one is authorized to make
modifications to this limited warranty and you should not rely on any such modification.
State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also
have other rights, which vary from state to state or province to province.
Limitations: Implied warranties, including those of fitness for a particular purpose and
merchantability (an unwritten warranty that the Product is fit for ordinary use) are limited to one
year from the date of purchase. Some states/provinces do not allow limitations on how long an
implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be
liable for any indirect, special, incidental, consequential, or similar damages (including, but not
limited to lost profits or revenue, inability to use the Product or other associated equipment, the
cost of substitute equipment, and claims by third parties) resulting from the use of this Product.
Some states/provinces do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you.
Please retain your original sales receipt as proof of purchase.
FCC, ACTA and IC regulations
FCC Part 15
This equipment has been tested and found to comply with the requirements for a Class B
digital device under Part 15 of the Federal Communications Commission (FCC) rules. These
requirements are intended to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is encouraged
to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications to this equipment not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation. Privacy of
communications may not be ensured when using this telephone.
To ensure safety of users, the FCC has established criteria for the amount of radio frequency
energy that can be safely absorbed by a user or bystander according to the intended usage
of the product. This product has been tested and found to comply with the FCC criteria. The
handset may be safely held against the ear of the user. The telephone base shall be installed
and used such that parts of the user’s body other than the hands are maintained at a distance of
approximately 20 cm (8 inches) or more.
This Class B digital apparatus complies with Canadian ICES-003.
13
FCC Part 68 and ACTA
This equipment complies with Part 68 of the FCC rules and with technical requirements
adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the
back or bottom of this equipment contains, among other things, a product identifier in the
format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider
upon request.
The plug and jack used to connect this equipment to premises wiring and the telephone network
must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A
compliant telephone cord and modular plug is provided with this product. It is designed to be
connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be
used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in
the user’s manual.
The Ringer Equivalence Number (REN) is used to determine how many devices you may
connect to your telephone line and still have them ring when you are called. The REN for this
product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g.,
if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or
less. For more information, please contact your telephone service provider.
This equipment may not be used with Party Lines. If you have specially wired alarm dialing
equipment connected to your telephone line, ensure the connection of this equipment does not
disable your alarm equipment. If you have questions about what will disable alarm equipment,
consult your telephone service provider or a qualified installer.
If this equipment is malfunctioning, it must be unplugged from the modular jack until the
problem has been corrected. Repairs to this telephone equipment can only be made by the
manufacturer or its authorized agents. For repair procedures, follow the instructions outlined
under the Warranty.
If this equipment is causing harm to the telephone network, the telephone service provider may
temporarily discontinue your telephone service. The telephone service provider is required to
notify you before interrupting service. If advance notice is not practical, you will be notified as
soon as possible. You will be given the opportunity to correct the problem and the telephone
service provider is required to inform you of your right to file a complaint with the FCC. Your
telephone service provider may make changes in its facilities, equipment, operation, or
procedures that could affect the proper functioning of this product. The telephone service provider
is required to notify you if such changes are planned.
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.
If this product has memory dialing locations, you may choose to store emergency telephone
numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency
numbers, please:
Remain on the line and briefly explain the reason for the call before hanging up.
Perform such activities in off-peak hours, such as early morning or late evening.
Industry Canada
Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference, including interference that may
cause undesired operation.
The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada
technical specifications were met.
The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an
indication of the maximum number of devices allowed to be connected to a telephone interface.
The termination on an interface may consist of any combination of devices subject only to the
requirement that the sum of the RENs of all the devices does not exceed five.
This product meets the applicable Industry Canada technical specifications.
Technical specifications
Frequency control
Crystal controlled PLL synthesizer
Transmit frequency
Handset: 1921.536-1928.448 MHz
Telephone base: 1921.536-1928.448MHz
Channels
Nominal effective
range
Maximum power allowed by FCC and IC. Actual
operating range may vary according to environmental
conditions at the time of use.
Power requirements
Handset: 2.4V Ni-MH battery
Telephone base: 6V AC @ 300mA
Charger: 6V AC @ 300 mA
Memory
Handset directory:
30 memory locations; up to 30 digits and 15 characters
Handset call log:
30 memory locations; up to 24 digits and 15 characters
VTECH TELECOMMUNICATIONS LTD.
A member of THE VTECH GROUP OF COMPANIES.
Distributed in the U.S.A. by VTech Communications, Inc., Beaverton, Oregon 97008.
Distributed in Canada by VTech Technologies Canada Ltd., Richmond, B.C. V6W 1L5.
VTech is the registered trademark of VTech Holdings Limited.
Copyright © 2012 for VTECH TELECOMMUNICATIONS LTD.
All rights reserved. Printed in China.
91-003743-070-100
14

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