VTech Telecommunications 80-8062-00 1.9GHz Cordless Phone User Manual CL83x01 CIB i1 20101206

VTech Telecommunications Ltd 1.9GHz Cordless Phone CL83x01 CIB i1 20101206

Users Manual

User’s manualCL83101/CL83201/CL83301/ CL83401/CL83451DECT 6.0 cordless telephone/answering system with caller ID/call waiting
Congratulationson your purchase of this AT&T product. Before using this AT&T product, please read the Important safety information section on pages 102-103of this manual. Please thoroughly read this user’s manual for all the feature operations and troubleshooting information necessary to install and operate your new AT&T product. You can also visit our website atwww.telephones.att.com or call 1 (800) 222-3111.In Canada, dial 1 (866) 288-4268.Model number: CL83101 (one handset) CL83201 (two handsets) CL83301 (three handsets) CL83401 (four handsets) CL83451 (four handsets) Type: DECT 6.0 cordless telephone/answering system with caller ID/call waitingSerial number: __________________________________________________________Purchase date: __________________________________________________________Place of purchase: _______________________________________________________________Both the model and serial numbers of your AT&T product can be found on the bottom of the telephone base. Save your sales receipt and original packaging in case it is necessary to return your telephone for warranty service. TCompatible withHearing Aid T-CoilTIA-1083Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license.© 2010 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Printed in China.The ENERGY STAR® program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to supply this product with an ENERGY STAR® qualified power adapter meeting the latest energy efficiency guidelines.
Parts checklistYour telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary.Cordless handset(One for CL83101)(Two for CL83201)(Three for CL83301)(Four for CL83401)(Four for CL83451)Charger for cordless handset with power adapter installed(One for CL83101)(Two for CL83201)(Three for CL83301)(Four for CL83401)(Four for CL83451)Battery compartment cover(One for CL83101)(Two for CL83201)(Three for CL83301)(Four for CL83401)(Four for CL83451)Telephone line cord Power adapter for telephone baseTelephone base Battery for cordless handset(One for CL83101)(Two for CL83201)(Three for CL83301)(Four for CL83401)(Four for CL83451)BY 1021 BT183342/BT2833422.4V 400mAh Ni-MHUser’s manualUser’s manualCL83101/CL83201/CL83301/CL83401/CL83451DECT 6.0 cordless telephone/answering system with caller ID/call waitingQuick start guideQuick start guideCL83101/CL83201/CL83301/CL83401/CL83451DECT 6.0 cordless telephone/answering system with caller ID/call waiting
User’s manual CL83101/CL83201/CL83301/CL83451DECT 6.0 cordless telephone/ answering system with caller ID/call waitingTable of contents
1CHARGE indicatorOn when the handset is charging in the telephone base or charger. TCID/VOLUMEPress TCID to show caller ID history (page 60).Press to scroll down while in menus. While entering names or numbers, press to move the cursor to the left.Press to decrease the listening volume when on a call (page 32),or to decrease the message playback volume (page 77).PHONE/FLASHPress to make or answer a call.During a call, press to answer an incoming call when you receive a call waiting alert (page 31).1While reviewing a call log entry, press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the directory (page 62).MUTE/DELETEDuring a call, press to mute the microphone (page 31). While reviewing the caller IDhistory, the directory or the redialmemory, press to delete an individual entry (page 62, page 53and page 28 respectively).While predialing, press to delete digits (page 27)./SPEAKERSPEAKERPress to switch between the speakerphone and the handset(page 29).Quick reference guide - handset # (pound key)Press repeatedly to display other dialing options when reviewing a call log entry (page 62).OFF/CANCELOFF/CANCEL During a call, press to hang up. While in a menu, press to cancel an operation, back up to the previous menu, or exit the menu display, or press and hold this button to exit to idle mode. Press and hold while the telephone is not in use to erase the missed call indicator. MENU/SELECT Press to show the menu. While in the menu, press to select an item or save an entry or setting.SDIR/VOLUME Press SDIR to show directory entries (page 51). Press to scroll up while in menus. While entering names or numbers, press to move the cursor to the right. Press to increase the listening volume when on a call (page 32), or to increase the message playback volume (page 77).TONEPress to switch to tone dialing temporarily during a call if you have pulse service (page 35). REDIAL/PAUSEPress repeatedly to view the last 10 numbers dialed (page 28). While entering numbers, press and hold to insert a dialing pause (page 49). EQ During an outside call, intercom call, message or announcement playback, press to change the audio quality to best suit your hearing (page 29).Getting started
2Getting startedQuick reference guide - handsetMain menuThe > symbol highlights a menu item.>Play messagesAnswering sysMain menuPlay messages (page 77)Answering sys (page 65)Directory (page 48)Caller ID log (page 58)Intercom (page 39)Ringers (page 12)Set date/time (page 13)Settings (page 14)Website (page 18)Using menus:Press MENU/SELECT to show the menu.Press TCID or SDIR to scroll through menu items.Press MENU/SELECT to confirm or save changes to a highlighted menu item.Press OFF/CANCEL to cancel an operation, back up to the previous menu, or exit the menu display.•••• PUSH TO TALK Press to initiate a one-to-one or one-to-all broadcast (page 42).Press and hold to broadcast to all system devices (page 43).ST
Getting started3Quick reference guide - telephone baseIN USE indicatorOn when the handset is in use, or when the answering system is answering an incoming call.On when a handset is being registered.Flashes when there is an incoming call or when a handset is being deregistered.Flashes when another telephone is in use on the same line.CANCELWhile using menus, press to cancel an operation, back up to the previous menu or exit the menu display.T/CIDPress when the phone is idle to display the call history (page 54).Press to scroll down while in menus and lists. While entering numbers or letters, press to move the cursor to the left.LOCATORWhile the phone is idle, press to page all handsets (page 38).REDIAL/PAUSEPress repeatedly to view the last 10 numbers dialed (page 28).While entering numbers, press and hold to insert a dialing pause (page 49).S/VOLUME/TDuring message playback, press to adjust the listening volume (page 77).While in idle mode, press to adjust the base ringer volume (page 76).X/DELETEWhile reviewing the caller ID history, thedirectory or the redial memory, press to delete an individual entry (page 62,page 53 and page 28 respectively).While predialing, press to delete digits (page 27)./ANSWER ONPress to turn the built-in answering system on or off (page 67).•/RECORDPress to choose to record memo () or announcement ()./REPEATPress to repeat a message.Press twice to play the previous message (page 77)./SKIPPress to skip a message (page 77)./PLAY/STOPPress to start or stop message playback (page 77).MUTE/DELETEDuring a call, press to mute the microphone (page 31). /SPEAKERSPEAKERPress to use the speakerphone.MENU/SELECTPress to show the menu. While in the menu, press to confirm or save an entry or setting. S/DIRPress when the phone is idle to display the directory (). Press to scroll up while in menus and lists. While entering or modifying names, press to move the cursor to the right.FLASHDuring a call, press to answer an incoming call when you receive a call waiting alert ().PTTPress to initiate a one-to-one or one-to-all broadcast (page 42).Press and hold to broadcast to all system devices (page 43).
4Getting startedMain menuThe > symbol highlights a menu item.Main menuPlay messages (page 77)Answering sys (page 65)Directory (page 48)Caller ID log (page 58)Intercom (page 39)Ringers (page 12)Set date/time (page 13)Settings (page 14)Website (page 18)Using menus:Press MENU/SELEC to show the menu.Press TCID or SDIR to scroll through menu items.Press MENU/SELEC to confirm or save changes to a highlighted menu item.Press CANCEL to cancel an operation, back up to the previous menu, or exit the menu display.••••Quick reference guide - telephone base CID TIME SYNC>OnST
Getting started5See pages 7-8 for easy instructions.You must install and charge the battery before using the telephone. STOP!InstallationInstall the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base can be placed on a flat surface or vertically mounted on the wall (see page 9). For optimum range and better reception, place the telephone base in a central and open location.If you subscribe to high-speed Internet service (DSL - digital subscriber line)through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (see the following page). The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.Your product may be shipped with a protective sticker covering the handset or telephone base display - remove it before use.For customer service or product information, visit our website atwww.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.Avoid placing the telephone base too close to:Communication devices such as television sets, VCRs, or other cordless telephones.Excessive heat sources.Noise sources such as a window with traffic outside, motors, microwave ovens, refrigerators, or fluorescent lighting.Excessive dust sources such as a workshop or garage.Excessive moisture.Extremely low temperature.Mechanical vibration or shock such as on top of a washing machine or workbench.•••••••
6Getting startedTelephone base and charger installationInstall the telephone base and charger as shown below.The telephone base is ready for tabletop use. If you want to change to wall mounting, see Installation options on page 9 for details.IMPORTANT INFORMATION1. Use only the power adapter(s) supplied with this product. To order a replacement power adapter, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.2. The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.Plug the power adapter into an electrical outlet not controlled by a wall switch.Raise the antenna.•Charger installationTelephone base installationPlug one end of the telephone line cord into the telephone jack on the back of the telephone base.•Route the power adapter cord and the telephone line cord through this slot.•Plug the small end of the telephone base power adapter into thepower adapter jack on the back of the telephone base.•Plug the large end of the power adapter into a power outlet not controlled by a wall switch.•Plug the other end of the telephone line cord into a telephone jack or a DSL filter.•If you have DSL high-speedInternet service, a DSL filter (not included) is required.Telephone line cord
Getting started7Battery installation and chargingInstall the battery as shown below. Once you have installed the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use. The battery is fully charged after 10 hours of continuous charging. See the table on page 108 for battery operating times.If the screen shows Place in charger and flashes, you need to charge the handset without interruption for at least 30 minutes to give the handset enough charge to use the telephone for a short time. The following table summarizes the battery charge indicators and actions to take.Battery indicators Battery status ActionThe screen is blank, or shows Place in charger and (flashing).Battery has no or very little charge. The handset cannot be used.Charge without interruption(at least 30 minutes).The screen shows Low battery and(flashing).Battery has enough charge to be used for a short time.Charge without interruption(at least 30 minutes).The screen shows HANDSET X.Battery is charged. To keep the battery charged, place it in the telephone base or charger when not in use.BY 1021BT164392/BT264392Step 1Plug the battery connector securely into the socket inside the handset battery compartment, matching the color-coded label. Insert the supplied battery with the label THIS SIDE UP facing up as indicated.Step 2Align the cover flat against the battery compartment, then slide it upwards until it clicks into place.NOTE: If you are on a phone call in low battery mode, you hear one short beep every minute.
8Getting startedBattery installation and chargingStep 3Charge the handset by placing it face forward in the telephone base or charger. The CHARGE light on the top of the handset is on during charging.IMPORTANT INFORMATION1. Use only the supplied rechargeable battery or replacement battery (model BT166342).To order, visit our website at www.telephones.att.com or call1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.2. If you do not use the handset for a long time, disconnect and remove the battery to prevent possible leakage.CHARGE lightAfter you install your telephone or power returns following a power outage, the handset will prompt you to set the date and time. For instructions, see Set date/time on page 13. To skip setting the date and time, press OFF/CANCEL.SET DATEMM/DD/YYSTSET TIMEMM/DD/YYST
Getting started9Installation optionsYour telephone base is ready for tabletop use. If you want to mount your telephone on a wall, following the steps below to connect the telephone base with a standard dual-stud telephone wall mounting plate. You might need a professional to install the mounting plate.Tabletop to wall mount installation1. Flip open the back cover of the telephone base.2. Push the back cover of the telephone base down until it is securely in place.3. Plug the power cord and telephone line into the telephone base. If you are using a DSL filter, plug the other end of the telephone line into the filter. Plug the telephone line cord (or DSL filter) into the wall jack. Plug the power adapter into a power outlet not controlled by a wall switch.4. Align the holes on the back of the telephone base with wall mounting plate and slide the telephone base down until it locks securely.1243
10Getting startedInstallation optionsWall mount to tabletop installation1. If the telephone line cord and power adapter cord are bundled, untiethem first.2. Push the telephone base up to remove it from wall. Unplug the telephone line cord (or DSL filter) from the wall. Unplug the power adapter from the power outlet.
11Telephone settingsHandset settingsUse the menu to change the telephone settings.1. Press MENU/SELECT when in idle mode (when the phone is not in use) to enter the main menu.2. Press TCID or SDIR to scroll to the feature to be changed.When scrolling through the menu, the > symbol indicates the selected menu item.3. Press MENU/SELECT to select the highlighted item.NOTE: Press OFF/CANCEL to cancel an operation, back up to the previous menu or exit the menu display. Press and hold OFF/CANCEL to return to idle mode.Go to Answering system settings starting on page 65 for instructions on how to use a system handset to modify the answering system settings shown below.Setting PageAnnouncement (play, record and delete)Answer on/offCall screeningNumber of ringsRemote access codeMessage alert toneMessage recording time>Play messagesAnswering sysSTTelephone settings
Telephone settings12Handset settingsRinger volumeYou can set the ringer volume level (1-6) to one of six levelsor turn the ringer off. When the ringer is off, appears on the screen. 1. Press MENU/SELECT in idle mode to enter the main menu.2. Use TCID or SDIR to scroll to >Ringers, then pressMENU/SELECT.3. Press MENU/SELECT again to select >Ringer volume.4. Press TCID or SDIR to sample each volume level.5. Press MENU/SELECT to save your preference. There is a confirmation tone and the screen returns to the previous menu.NOTES:The handset ringer volume also determines the ringer volume for intercom calls.If the ringer volume is set to off, that handset is silenced for all incoming calls.If the ringer volume is set to off, caller ID will not be announced and Caller ID won’t announceddisplays briefly on the screen.Ringer toneYou can choose one of 10 ringer tones.1. Press MENU/SELECT in idle mode to enter the main menu.2. Use TCID or SDIR to scroll to >Ringers, then press MENU/SELECT.3. Press TCID or SDIR to scroll to >Ringer tone, then pressMENU/SELECT.4. Press TCID or SDIR to sample each ringer tone.5. Press MENU/SELECT to save your preference. There is a confirmation tone and the screen returns to the previous menu.NOTE: If you turn off the ringer volume, you do not hear ringer tone samples.•••>Ringer toneRinger volumeSTRINGER TONE>Tone 1ST>Ringer volumeRinger toneST>RingersIntercomSTRINGER VOLUMEST12Telephone settings
13Telephone settingsHandset settingsSet date/timeThe answering system announces the day and time of each message prior to playing it. Before using the answering system, set the date and time asfollows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. The year must be set so that the day of the week can be calculated from the caller ID information. You can turn off the date and time settings of the caller ID service and set the date and time manually (see Use caller ID to automatically set date and timeon page 17).After a power failure, handset registration or deregistration, the system reminds you to set the date and time for backup before entering idle mode. Follow the steps below to set the month, day, year and time.1. When the handset is in idle mode, press MENU/SELECT to enter the main menu.2. Press TCID or SDIR to scroll to >Set date/time and then press MENU/SELECT.3. Press TCID or SDIR to select the month, then press MENU/SELECT, or enter the number using the dialing keys.4. Press TCID or SDIR to select the day, then press MENU/SELECT, or enter the number using the dialing keys.5. Press TCID or SDIR to select the year, then press MENU/SELECT, or enter the number using the dialing keys, then press MENU/SELECT to move on to set the time.6. Press TCID or SDIR to select the hour, then press MENU/SELECT, or enter the number using the dialing keys.7. Press TCID or SDIR to select the minute, then press MENU/SELECT, or enter the number using the dialing keys.8. Press TCID or SDIR to highlight AM or PM, or press 2 for AM or 7 for PM.Then press MENU/SELECT to confirm. There is a confirmation tone and the screen returns to the previous menu. NOTE: If the clock is not set when a message is recorded, the system announces, “Time and day not set,” before it plays the message.SET DATEMM/DD/YYSTSET TIMEHH:MM --ST Ringers>Set date/timeST
Telephone settings14Handset settingsLCD languageYou can select the language used for all screen displays. 1. Press MENU/SELECT in idle mode to enter the main menu.2. Use TCID or SDIR to scroll to >Settings, then press MENU/SELECT.3. Press MENU/SELECT to choose >LCD language.4. Press TCID or SDIR to highlight >English, >Françaisor >Español.5. Press MENU/SELECT to save your preference. There is a confirmation tone and the screen returns to the previous menu.Voice announce caller IDThe voice announce caller ID feature lets you know who’s calling without having to look at the display. When you have an incoming call, the handset and/or base speaks “Call from...” and the name of the caller based on the directory or caller ID information. If the caller’s name is private or unknown, the phone number will be spoken. If the caller’s phone number is also private or unknown, no information will be spoken. Unless you change it, the voice announce caller ID feature is already turned on.To turn on/off the voice announce caller ID on your handset:1. Press MENU/SELECT in idle mode to enter the main menu.2. Use TCID or SDIR to scroll to >Settings, then press MENU/SELECT.3. Use TCID or SDIR to scroll to >Caller ID annc, then press MENU/SELECT.4. Use TCID or SDIR to highlight >HANDSET or >BASE, then press MENU/SELECT.5. Use TCID or SDIR to highlight >On or >Off, then press MENU/SELECT. There is a confirmation tone and the screen returns to the previous menu.NOTES:Voice announce caller ID is available in English only.If you set the number of rings as 3 rings (page 68), the answering machine may not have enough time to announce the caller’s full information. ••HS CID ANNOUNCE>OnSTCALLER ID ANNC>HANDSETST LCD language>Caller ID anncSTLCD LANGUAGE>English>LCD languageCaller ID anncSTST14Telephone settings
15Telephone settingsHANDSET 1New voicemail10:21 AM 2/11Turn offindicator?>Clr voicemailRename handsetSTHandset settingsVoicemail (visual message waiting) indicatorIf you subscribe to a voicemail service offered by your telephone service provider, this feature provides a visual indication when you have new voicemail messages. New voicemail and the icon appear on the handset screen.NOTES:This feature does not indicate new messages recorded on your phone’s built-in answering system.For more information about the difference between your answering system and voicemail, see page 74.Clear voicemail indication Use this feature when the telephone indicates there is new voicemail but there is none. For example, when you have accessed your voicemail while away from home. This feature only turns off the displayed New voicemail and the icon; it does not delete your voicemail messages. As long as you have new voicemail messages, your telephone service provider continues to send the signal to turn on the indicators.To manually turn off the new voicemail indicators:1. Press MENU/SELECT when in idle mode to enter the main menu.2. Use TCID or SDIR to scroll to >Settings, then press MENU/SELECT.3. Use TCID or SDIR to scroll to >Clr voicemail, then press MENU/SELECT.The screen shows Turn off indicator?4. Press MENU/SELECT again to turn the voicemail indication off. There is a confirmation tone and the screen returns to the previous menu.NOTES:Your telephone service provider voicemail might alert you to new messages with a stutter (broken) dial tone. Contact your telephone service provider for more details.For information about using your voicemail service, contact your telephone service provider.••••
Telephone settings16Handset settingsRename handset You can create a handset name for each system handset.1. When the handset is idle, press MENU/SELECT.2. Use TCID or SDIR to scroll to >Settings, then press MENU/SELECT.3. Use TCID or SDIR to scroll to >Rename handset, then press MENU/SELECT.4. Change the handset name when prompted.Press TCID or SDIR to move the cursor to the left or right.Use the dialing keys to enter a name (up to 11 characters). Each time you press a key, a character on that key appears. Additional key presses produce other characters on that key. See the chart on page 50.Press MUTE/DELETE to backspace and delete characters.Press and hold MUTE/DELETE to delete all characters.5. Press MENU/SELECT to save the setting and return to the previous menu. There is a confirmation tone.Key toneThe handset is set to beep with each key press. You can adjust the key tone volume or turn it off. If you turn off the key tone, there are no beeps when you press keys. 1. Press MENU/SELECT in idle mode to enter the main menu.2. Use TCID or SDIR to scroll to >Settings, then press MENU/SELECT.3. Use TCID or SDIR to scroll to >Key tone, then press MENU/SELECT.4. Use TCID or SDIR to select the desired volume or Off.5. Press MENU/SELECT to save your preference. There is a confirmation tone and the screen returns to the previous menu.••••Rename handset>Key toneSTKEY TONEST Clr voicemail>Rename handsetSTRENAME HANDSETHANDSET_16Telephone settings
17Telephone settingsHandset settingsUse caller ID to automatically set date and timeFollow the steps below to turn the CID time sync feature on or off. The default setting is On.1. When the handset is in idle mode, press MENU/SELECT to enter the main menu.2. Press TCID or SDIR to scroll to >Settings, then press MENU/SELECT.3. Press TCID or SDIR to scroll to >CID time sync, then press MENU/SELECT.4. Press TCID or SDIR to highlight >On or >Off, then press MENU/SELECT to save. There is a confirmation tone and the screen returns to the previous menu.Home area codeIf you dial seven digits to make a local call (no area code required), enter your area code into the telephone as the home area code. When you receive a call from within your home area code, the caller ID history only displays the seven digits of the telephone number.This feature makes it easy for you to place a call from the caller ID log. If you dial 10 digits to make a local phone call, do not use this home area code feature. If you do, you cannot place local calls from your caller ID log, as they will have only seven digits.To set the home area code:1. Press MENU/SELECT in idle mode to enter the main menu.2. Use TCID or SDIR to scroll to >Settings, then press MENU/SELECT.3. Use TCID or SDIR to scroll to >Home area code, then press MENU/SELECT.The screen briefly shows Only for 7digit dial from CID.4. Use the dialing keys to enter a three-digit home area code. Press MUTE/DELETE to delete a digit.Press and hold MUTE/DELETE to delete all digits. 5. Press MENU/SELECT to save. There is a confirmation tone and the screen shows Area code will not show in CID briefly before returning to the previous menu.•• Key tone>CID time syncST CID TIME SYNC>OnST CID time sync>Home area code STHOME AREA CODE___ST
18Handset settingsDial modeThe dial mode is preset to tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse dialing before using the telephone. To set the dial mode:1. Press MENU/SELECT in idle mode to enter the main menu.2. Use TCID or SDIR to scroll to >Settings, then press MENU/SELECT.3. Use TCID or SDIR to scroll to >Dial mode, then press MENU/SELECT.4. Use TCID or SDIR to highlight >Tone or >Pulse, then press MENU/SELECT.There is a confirmation tone and the screen returns to the previous menu.WebsiteUse this feature to view the AT&T website address.1. Press MENU/SELECT in idle mode to enter the main menu.2. Use TCID or SDIR to scroll to >Website, then press MENU/SELECT.www.telephones.att.com>WebsiteSettingsSTDIAL MODE>ToneST Home area code>Dial modeST18Telephone settings
19Telephone settingsTelephone base settingsUse the menu to change the telephone settings.1. Press MENU/SELEC when in idle mode (when the phone is not in use) to enter the main menu.2. Press TCID or SDIR to scroll to the feature to be changed. When scrolling through the menu, the > symbol indicates the selected menu item.3. Press MENU/SELEC to select the highlighted item.NOTE: Press CANCEL to cancel an operation, back up to the previous menu or exit the menu display. Press and hold CANCEL to return to idle mode.Go to Answering system settings starting on page 65 for instructions on how to use the telephone base to modify the answering system settings shown below.Setting PageAnnouncement (play, record and delete)Answer on/offCall screeningNumber of ringsRemote access codeMessage alert toneMessage recording time>Play messagesAnswering sysST
Telephone settings20Telephone base settingsRinger volumeYou can set the ringer volume level (1-6) to one of six levels or turn the ringer off. When the ringer is off,appears on the screen. 1. Press MENU/SELEC in idle mode to enter the main menu.2. Use TCID or SDIR to scroll to >Ringers, then press MENU/SELEC.3. Press MENU/SELEC again to select >Ringer volume.4. Press TCID or SDIR to sample each volume level.5. Press MENU/SELEC to save your preference. There is a confirmation tone and the screen returns to the previous menu.NOTES:The telephone base ringer volume also determines the ringer volume for intercom calls. If the ringer volume is set to off, the telephone base is silenced for all incoming calls.If the ringer volume is set to off, caller ID will not be announced and Caller ID won’t announceddisplays briefly on the screen.Ringer toneYou can choose one of 10 ringer tones.1. Press MENU/SELEC in idle mode to enter the main menu.2. Use TCID or SDIR to scroll to >Ringers, then press MENU/SELEC.3. Press TCID or SDIR to scroll to >Ringer tone, then press MENU/SELEC.4. Press TCID or SDIR to sample each ringer tone.5. Press MENU/SELEC to save your preference. There is a confirmation tone and the screen returns to the previous menu.NOTE: If you turn off the ringer volume, you do not hear ringer tone samples.•••>Ringer toneRinger volumeSTRINGER TONE>Tone 1ST>Ringer volumeRINGER VOLUMESTRinger toneST>RingersIntercomST
21Telephone settingsTelephone base settingsSet date/timeThe answering system announces the day and time of each message prior to playing it. Before using the answering system, set the date and time asfollows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. The year must be set so that the day of the week can be calculated from the caller ID information. You can turn off the date and time settings of the caller ID service and set the date and time manually (see Use caller ID to automatically set date and timeon page ).Follow the steps below to set the month, day, year and time.1. When the telephone base is in idle mode, press MENU/SELEC to enter the main menu.2. Press TCID or SDIR to scroll to >Set date/time and then press MENU/SELEC.3. Press TCID or SDIR to select the month, then press MENU/SELEC, or enter the number using the dialing keys.4. Press TCID or SDIR to select the day, then press MENU/SELEC, or enter the number using the dialing keys.5. Press TCID or SDIR to select the year, then press MENU/SELEC, or enter the number using the dialing keys, then press MENU/SELEC to move on to set the time.6. Press TCID or SDIR to select the hour, then press MENU/SELEC, or enter the number using the dialing keys.7. Press TCID or SDIR to select the minute, then press MENU/SELEC, or enter the number using the dialing keys.8. Press TCID or SDIR to highlight AM or PM, or press 2 for AM or 7 for PM.Then press MENU/SELEC to confirm. There is a confirmation tone and the screen returns to the previous menu. NOTE: If the clock is not set when a message is recorded, the system announces, “Time and day not set,” before it plays the message.SET DATEMM/DD/YYSTSET TIMEHH:MM --ST Ringers>Set date/timeST
Telephone settings22Telephone base settingsLCD languageYou can select the language used for all screen displays. 1. Press MENU/SELEC in idle mode to enter the main menu.2. Use TCID or SDIR to scroll to >Settings, then press MENU/SELEC.3. Press MENU/SELEC to choose >LCD language.4. Press TCID or SDIR to highlight >English, >Françaisor >Español.5. Press MENU/SELEC to save your preference. There is a confirmation tone and the screen returns to the previous menu.Voice announce caller IDThe voice announce caller ID feature lets you know who’s calling without having to look at the display. When you have an incoming call, the handset and/or base speaks “Call from...” and the name of the caller based on the directory or caller ID information. If the caller’s name is private or unknown, the phone number will be spoken. If the caller’s phone number is also private or unknown, no information will be spoken. Unless you change it, the voice announce caller ID feature is already turned on.To turn on/off the voice announce caller ID on your telephone base:1. Press MENU/SELEC in idle mode to enter the main menu.2. Use TCID or SDIR to scroll to >Settings, then press MENU/SELEC.3. Use TCID or SDIR to scroll to >Caller ID annc, then press MENU/SELEC.4. Use TCID or SDIR to highlight >HANDSET or >BASE,then press MENU/SELEC.5. Use TCID or SDIR to highlight >On or >Off, then press MENU/SELEC. There is a confirmation tone and the screen returns to the previous menu.NOTE:Voice announce caller ID is available in English only.If you set the number of rings as 3 rings (page 68), the answering machine may not have enough time to announce the caller’s full information. ••HS CID ANNOUNCE>OnSTCALLER ID ANNC>HANDSETST LCD language>Caller ID anncSTLCD LANGUAGE>EnglishST>LCD languageCaller ID anncST
23Telephone settingsTelephone base settingsVoicemail (visual message waiting) indicatorIf you subscribe to a voicemail service offered by your telephone service provider, this feature provides a visual indication when you have new voicemail messages. New voicemail and the icon appear on the telephone base screen.NOTES:This feature does not indicate new messages recorded on your phone’s built-in answering system.For more information about the difference between your answering system and voicemail, see page 74.Clear voicemail indication Use this feature when the telephone indicates there is new voicemail but there is none. For example, when you have accessed your voicemail while away from home. This feature only turns off the displayed New voicemail and the icon;it does not delete your voicemail messages. As long as you have new voicemail messages, your telephone service provider continues to send the signal to turn on the indicators.To manually turn off the new voicemail indicators:1. Press MENU/SELEC when in idle mode to enter the main menu.2. Use TCID or SDIR to scroll to >Settings, then press MENU/SELEC.3. Use TCID or SDIR to scroll to >Clr voicemail, then press MENU/SELEC.The screen shows Turn off indicator?4. Press MENU/SELEC again to turn the voicemail indication off. There is a confirmation tone and the screen returns to the previous menu.NOTES:Your telephone service provider voicemail might alert you to new messages with a stutter (broken) dial tone. Contact your telephone service provider for more details.For information about using your voicemail service, contact your telephone service provider.••••Turn offindicator?>Clr voicemailRename handsetSTBASENew voicemail10:21AM2/11MSG #0
Telephone settings24Telephone base settingsKey toneThe telephone base is set to beep with each key press. You can adjust the key tone volume or turn it off. If you turn off the key tone, there are no beeps when you press keys. 1. Press MENU/SELEC in idle mode to enter the main menu.2. Use TCID or SDIR to scroll to >Settings, then press MENU/SELEC.3. Use TCID or SDIR to scroll to >Key tone, then press MENU/SELEC.4. Use TCID or SDIR to select the desired volume or Off.5. Press MENU/SELEC to save your preference. There is a confirmation tone and the screen returns to the previous menu.Use caller ID to automatically set date and timeFollow the steps below to turn the CID time sync feature on or off. The default setting is On.1. When the handset is in idle mode, press MENU/SELECto enter the main menu.2. Press TCID or SDIR to scroll to >Settings, then press MENU/SELEC.3. Press TCID or SDIR to scroll to >CID time sync, then press MENU/SELEC.4. Press TCID or SDIR to highlight >On or >Off, then press MENU/SELEC to save. There is a confirmation tone and the screen returns to the previous menu.Rename handset>Key toneSTKEY TONEST Key tone>CID time syncST CID TIME SYNC>OnST
25Telephone settingsTelephone base settingsHome area codeIf you dial seven digits to make a local call (no area code required), enter your area code into the telephone as the home area code. When you receive a call from within your home area code, the caller ID history only displays the seven digits of the telephone number.This feature makes it easy for you to place a call from the caller ID log. If you dial 10 digits to make a local phone call, do not use this home area code feature. If you do, you cannot place local calls from your caller ID log, as they will have only seven digits.To set the home area code:1. Press MENU/SELEC in idle mode to enter the main menu.2. Use TCID or SDIR to scroll to >Settings, then press MENU/SELEC.3. Use TCID or SDIR to scroll to >Home area code, then press MENU/SELEC. The screen briefly shows Only for 7digit dial from CID.4. Use the dialing keys to enter a three-digit home area code. Press MUTE/DELETE to delete a digit.Press and hold MUTE/DELETE to delete all digits. 5. Press MENU/SELEC to save. There is a confirmation tone and the screen shows Area code will not show in CID briefly before returning to the previous menu.•• CID time sync>Home area codeSTHOME AREA CODE___ST
Telephone settings26Telephone base settingsDial modeThe dial mode is preset to tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse dialing before using the telephone. To set the dial mode:1. Press MENU/SELEC in idle mode to enter the main menu.2. Use TCID or SDIR to scroll to >Settings, then press MENU/SELEC.3. Use TCID or SDIR to scroll to >Dial mode, then press MENU/SELEC.4. Use TCID or SDIR to highlight >Tone or >Pulse, then press MENU/SELEC. There is a confirmation tone and the screen returns to the previous menu.WebsiteUse this feature to view the AT&T website address.1. Press MENU/SELEC in idle mode to enter the main menu.2. Use TCID or SDIR to scroll to >Website, then press MENU/SELEC.www.telephones.att.com>WebsiteSettingsSTDIAL MODE>ToneST Home area code>Dial modeST26
Telephone operation27Telephone operationMaking a callUsing the cordless handset:Press PHONE/FLASH or /SPEAKERSPEAKER, then enter the telephone number. The screen displays the elapsed time as you talk (in hours, minutes and seconds).NOTE: Pressing PHONE/FLASH to access services from your telephone service provider does not affect the elapsed time.Using the telephone base:Press /SPEAKERSPEAKER, then enter the telephone number. The screen displays the elapsed time as you talk (in hours, minutes and seconds).On hook dialing (predialing)Using the cordless handset:1. Enter the telephone number. Press MUTE/DELETE to make corrections when entering the phone number.2. Press PHONE/FLASH or /SPEAKERSPEAKER to dial.Using the telephone base:1. Enter the telephone number. Press CANCEL or X/DELETE to make corrections when entering the phone number.2. Press /SPEAKERSPEAKER to dial.Answering a callUsing the cordless handset:Press PHONE/FLASH or /SPEAKERSPEAKER. -OR-Press any dialing key (0-9,TONE or #).Using the telephone base:Press /SPEAKERSPEAKER. -OR-Press any dialing key (0-9,TONE or #).•••••• Speaker 0:00:30Phone 0:00:30Elapsed timeSpeaker 0:00:30Elapsed time
Telephone operation28Telephone operationoperationEnding a callUsing the cordless handset:Press OFF/CANCEL or return the handset to the telephone base or charger.Using the telephone base:Press /SPEAKERSPEAKER.Auto offA call ends automatically when you put the handset in the telephone base or charger.Temporary ringer silencingUsing the cordless handset:Press OFF/CANCEL or MUTE/DELETE while the telephone is ringing to silence the ringer temporarily on that handset only.This turns off the ringer without disconnecting the call. The next incoming call rings normally at the preset volume.Using the telephone base:Press CANCEL or MUTE while the telephone is ringing to silence the ringer temporarily on the telephone base only. This turns off the ringer without disconnecting the call. The next incoming call rings normally at the preset volume.NOTE: The telephone base or handset rings when there is an incoming call unless the ringer volume is turned off on the telephone base.Ringer mutedRinger muted
Telephone operation29Telephone operationSpeakerphoneDuring a call, press /SPEAKERSPEAKER to switch between handsfree speakerphone and normal handset use. Press OFF/CANCEL to hang up.NOTES:When you use the speakerphone, the key pad of the handset and the /SPEAKER button are lit.The speakerphone uses more power than the normal handset. If the handset battery becomes very low while you are using the speakerphone, the call remains in speakerphone mode until you hang up or the battery becomes depleted. After installing a battery into the handse, the screen may show Low battery. If you use the speakerphone at this time, the battery may become depleted. Follow the instructions in the Battery installation and charging section on pages 7-8.Last number redialEach handset or telephone base stores the last 10 telephone numbers dialed (up to 30 digits).To view the 10 most recently dialed numbers:Using the cordless handset:To display the most recently called number, press REDIAL/PAUSE.To view up to 10 recently called numbers, press REDIAL/PAUSEthen TCID or SDIR, or press REDIAL/PAUSE repeatedly.The handset beeps twice at the end of the list. Press OFF/CANCEL to exit.Using the telephone base:To display the most recently called number, press REDIAL/PAUSE.To view up to 10 recently called numbers, press REDIAL/PAUSE then TCID or SDIR, or press REDIAL/PAUSE repeatedly.The telephone base beeps twice at the end of the list. Press CANCEL to exit.•••••••Redial #1/10888-883-2445STEDIT NUMBER888-883-2445STRedial #1/10888-883-2445STEDIT NUMBER888-883-2445ST
Telephone operation30Telephone operation To redial a number:Using the cordless handset:To dial the displayed number, press PHONE/FLASH or /SPEAKERSPEAKER.-OR-Press PHONE/FLASH or /SPEAKERSPEAKER, then press REDIAL/PAUSErepeatedly to view the redial memory. Press MENU/SELECT to dial the displayed number.Using the telephone base:To dial the displayed number, press /SPEAKERSPEAKER.-OR-Press /SPEAKERSPEAKER, then press REDIAL/PAUSE repeatedly to view theredial memory. Press MENU/SELEC to dial the displayed number.To edit a number:Using the cordless handset:While the desired number displays, press MENU/SELECT.Press MUTE/DELETE to backspace and delete characters, or use the dialing keys to enter the number. Using the telephone base:While the desired number displays, press MENU/SELEC.Press X/DELETE to backspace and delete characters, or use the dialing keys to enter the number. To delete a number:Using the cordless handset:While the screen displays the desired number, press MUTE/DELETE to delete the number from the redial memory. Using the telephone base:While the screen displays the desired number, press X/DELETE to delete the number from the redial memory. ••••••••••
Telephone operation31Telephone operationEqualizerThe equalizer feature on the handset enables you to change the quality of the audio to best suit your hearing.While on a call or intercom call, or listening to a message or announcement, press EQ to select the equalizer setting Treble 1,Treble 2,Bass or Natural (the default setting). The current setting is shown on the handset screen for two seconds.NOTES:If you switch the call between the handset and the speakerphone by pressing /SPEAKER, the audio setting remains unchanged. The current equalizer setting remains unchanged until a new setting is selected. ••Natural6:30AM8/06Bass6:30AM8/06Treble 26:30AM8/06Treble 16:30AM8/06
Telephone operation32Volume controlUsing the cordless handset:While on a call, press TCID/VOLUMEto decrease or press SDIR/VOLUME to increase the listening volume. You can set the listening volume to one of six levels.NOTES:Handset and speakerphone volume settings are independent.When the volume reaches the minimum or maximum setting, you hear two beeps.Using the telephone base:While on a call, press TVOLUME to decrease or press SVOLUME to increase the listening volume. You can set the listening volume to one of six levels.Call waitingIf you subscribe to call waiting service from your telephone service provider, you hear two beeps if someone calls while you are already on a call. Press PHONE/FLASH on your handset or FLASH on your telephone base to put your current call on hold and take the new call. Press PHONE/FLASH on your handset or FLASH on your telephone base at any time to switch back and forth between calls.NOTE: Missed call waiting calls are not counted as missed calls. ••Options while on callsSDIR/VOLUMETCID/VOLUME
Telephone operation33Options while on callsMuteUse the mute function to turn off the microphone. You can hear the caller, but the caller cannot hear you. Using the cordless handset:To mute a call:• While on a call, press MUTE/DELETE. When mute is on, the handset screen shows Muted for a few seconds and MUTE displays until you turn off mute. To end mute a call:• Press MUTE/DELETE again. When mute is off, Microphone ON appears temporarily on the handset screen.Using the telephone base:To mute a call:• While on a call, press MUTE. When mute is on, the handset screen shows Muted for a few seconds. To end mute a call:• Press MUTE again. When mute is off, Microphone ONappears temporarily on the handset screen. Microphone ONST MutedSTMUTE Microphone ONST MutedST
Telephone operation34Options while on callsChain dialingUse this feature to initiate a dialing sequence from the numbers in the directory, caller ID history or redial memory while you are on a call. Chain dialing is useful when you wish to access other numbers (such as bank account numbers or access codes) from the directory, caller ID history orredial list. Using the cordless handset:To access the directory while on a call:1. Press MENU/SELECT.2. Press TCID or SDIR to scroll to >Directory and then press MENU/SELECT.3. Press TCID or SDIR to scroll to the desired number. 4. Press MENU/SELECT to dial the number shown. To access the caller ID log while on a call:1. Press MENU/SELECT.2. Press TCID or SDIR to scroll to >Caller ID log, then press MENU/SELECT.3. Press TCID or SDIR to scroll to the desired number. 4. Press MENU/SELECT to dial the number shown. To access the redial list while on a call:1. Press REDIAL/PAUSE to show the most recently dialed number. 2. Press TCID or SDIR to scroll to the desired number, or press REDIAL/PAUSE to show the last 10 recently dialed numbers. Then press PHONE/FLASH to dial the number shown.Using the telephone base:To access the directory while on a call:1. Press MENU/SELEC.2. Press TCID or SDIR to scroll to >Directory and then press MENU/SELEC.3. Press TCID or SDIR to scroll to the desired number. 4. Press MENU/SELEC to dial the number shown. Phone 0:01:20Charlie Johnson888-883-2445Charlie JohnsonREDIAL #1/10800-360-4121>Directory IntercomSTSTPhone 0:01:20Charlie Johnson>Directory Intercom888-883-2445Charlie JohnsonSTREDIAL #1/10800-360-4121ST
Telephone operation35Options while on callsTo access the caller ID log while on a call:1. Press MENU/SELEC.2. Press TCID or SDIR to scroll to >Caller ID log, then press MENU/SELEC.3. Press TCID or SDIR to scroll to the desired number. 4. Press MENU/SELEC to dial the number shown. To access the redial list while on a call:1. Press REDIAL/PAUSE to show the most recently dialed number. 2. Press TCID or SDIR to scroll to the desired number, or press REDIAL/PAUSE to show the last 10 recently dialed numbers. Then press /SPEAKERSPEAKER to dial the number shown.NOTES:You cannot edit a directory entry while on a call. For more details about the directory, see page 48.You cannot copy a caller ID entry into the directory while on a call. For more details about the caller ID history, see page 58.If you press REDIAL/PAUSE while on a call, you can only view the 10 most recently dialed numbers and you cannot erase the entries. For more details about the redial memory, see page 28.Press OFF/CANCEL to exit redial, directory or caller ID history when on a call.Temporary tone dialingIf you have pulse (rotary) service only, you can switch from pulse to touch-tone dialing temporarily during a call. This is useful if you need to send touch-tone signals to access your telephone banking or long distance services. 1. During a call, press TONE .2. Use the dialing keys to enter the desired number. The telephone sends touch-tone signals.3. The telephone automatically returns to pulse dialing after you end the call.••••
Telephone operation36Options while on callsBlind transferWhile on an outside call, you can transfer it to telephone base, one or all system handsets.To transfer an outside call directly without notifying the desired handset:1. During the call, press MENU/SELECT.2. Press MENU/SELECT to choose >Transfer.If you have a one-handset system, the outside call is put on hold and your handset screen shows Transferring call... The other handset rings and its screen shows Transfer from HANDSET 1.If you have more than one handset, your screen shows TRANSFER TO: Use the dialing keys to eenter a specifichandset or telephone number (0 for the telephone base, 1-9 for handsets 1-9, TONE and 0 for handset 10, TONE and 1 for handset 11,TONE and 2 for handset 12, or TONE and # for all handsets), or press TCID or SDIR to scroll to the desired handset and press MENU/SELECT.The outside call is put on hold and your handset screen shows Transferring call... orTransferring call to all... The other handset(s) and/or the telephone base rings and shows Transfer from HANDSET X(HANDSET represents the handset name, X represents the handset number).3. To answer the call on the destination handset, press, press PHONE/FLASH, or /SPEAKERSPEAKER. To answer the call on the telephone base, press, press /SPEAKERSPEAKER.The original handset shows Call transferred and goes to idle mode.••Phone 0:00:12>Transfer IntercomTRANSFER TO:>Handset 2STST
Telephone operation37Options while on callsTo transfer an outside call directly without notifying the telephone base:1. During the call, press MENU/SELEC.2. Press MENU/SELECT to choose >Transfer.If your system one-handset system, the outside call is put on hold and your handset screen shows Transferring call... The handset rings and its screen shows Transfer from BASEIf you have more than one handset, your screen shows TRANSFER TO: Use the dialing keys to eenter a specific handset number (1-9 for handsets 1-9, TONE and 0 for handset 10, TONE and 1 for handset 11,TONE and 2 for handset 12, or TONE and # for all handsets), or press TCID or SDIR to scroll to the desired handset and press MENU/SELECT.The outside call is put on hold and your handset screen showsTransferring call... or Transferring call to all... The other handset(s) rings and shows Transfer from BASE.3. To answer the call on the destination handset, press, press PHONE/FLASH, or /SPEAKERSPEAKER. The telephone base shows Call transferred and goes to idle mode.NOTES:To cancel the transfer and return to the external call before the blind transfer call is answered, press OFF/CANCEL on your handset or CANCEL on your telephone base.If the other device does not answer the transfer within 30 seconds, the transfer ends and the original device rings while showing No response to transfer. If it does not pick up within 30 seconds, the device returns to idle mode and the outside call ends.••••Phone 0:00:12>Transfer IntercomSTTRANSFER TO:>Handset 2ST
38Multiple handset useHandset locatorThe handset locator feature is useful if you misplace any handsets.To start the paging tone: Press /HANDSET LOCATOR on the telephone base to start the paging tone on all handsets for 60 seconds. NOTE: If you press OFF/CANCEL or MUTE/DELETE on a handset, the ringer of that handset stops, but the paging to the rest of the handsets continues.To stop the paging tone:Press PHONE/FLASH,/SPEAKERSPEAKER, or any dialing key (0-9,TONE , or #) on the handset(s). -OR-Press /HANDSET LOCATOR on the telephone base.Join a call in progressWhen a handset or the telephone base is already on a call and you would like to join the call, press PHONE/FLASH or /SPEAKERSPEAKER on your handset or /SPEAKERSPEAKER on your telephone base.To end the call using a handset, press OFF/CANCEL or place the handset in the telephone base or charger. To end the call using the telephone base, press /SPEAKERSPEAKER. The call does not end until all handsets and the telephone base hang up.NOTE: You can use up to four system handsets at the same time on an outside call. •••**Paging**Multiple handset use
Multiple handset use39IntercomUse the intercom feature for conversations between two handsets, or a handset and the telephone base.Using the cordless handset:1. Press MENU/SELECT in idle mode to enter the main menu.Press TCID or SDIR to scroll to >Intercom, then press MENU/SELECT. Choose from the options below. If you have a one-handset system, your handset screen shows Calling BASE.If you have more than one handset, your screen shows INTERCOM TO:Use the dialing keys to eenter a specifichandset number (0 for telephone base, 1-9 for handsets 1-9, TONE and 0 for handset 10, TONE and 1 for handset 11,TONE and 2 for handset 12, or TONEand # for all handsets), or press TCID or SDIR to scroll to the desired device and press MENU/SELECT. Your handset screen shows Calling HANDSET X, Calling BASE or Calling all handsets.The other handset(s) rings and shows HANDSET X is calling (HANDSET represents the handset name,X represents the handset number).2. To answer the intercom call, press PHONE/FLASH,/SPEAKERSPEAKER or any dialing key (0-9,TONE ,or#) on the called device. Both devices now show Intercom.3. To end the intercom call, you can press OFF/CANCEL,or place the handset back in the telephone base or charger. The other party hears four beeps. Both handsets display Intercom ended.••CallingBASEHANDSET 1is callingIntercom12/02 11:35AM
Multiple handset use40IntercomUsing the telephone base:1. Press MENU/SELEC in idle mode to enter the main menu.Press TCID or SDIR to scroll to >Intercom, then press MENU/SELEC. Your screen shows INTERCOM TO:Usethe dialing keys to eenter a specific handset number (1-9 for handsets 1-9, TONE and 0 for handset 10, TONE and 1 for handset 11, TONE and 2 for handset 12, or TONE and # for all handsets), or press TCID or SDIR to scroll to the desired handset and press MENU/SELECT. Your handset screen showsCalling HANDSET X or Calling all handsets. The other handset(s) rings and shows either Otherhandset is calling or HANDSET X is calling (HANDSET represents the handset name, X represents the handset number).2. To answer the intercom call, press PHONE/FLASH,/SPEAKERSPEAKER or any dialing key (0-9,TONE ,or#) on the called handset. Both handsets now show Intercom.3. To end the intercom call, you can press CANCEL. The other party hears four beeps. Both handsets display Intercom ended.NOTES:Before the intercom call is answered, you can cancel it by pressing OFF/CANCELCANCEL on the handset or CANCEL on the telephone base..If the called device is not answered within 100 seconds, or if it is in the directory or caller ID log, or is on a call, or is out of range, the calling device shows No answer. Try again.To temporarily silences the intercom ringer, press OFF/CANCEL or MUTE/DELETE on the handset or press CANCEL or MUTE on the telephone base.You can only use one pair of devices to make intercom calls at a time.Answer an incoming call during an intercom callIf you receive an incoming outside call during an intercom call, there is a two-beep call waiting tone.To answer the call, press PHONE/FLASH on your handset or SPEAKER on your telephone base. The intercom call ends automatically. The party on the intercom call hears four beeps. Other system devices can also answerthe incoming call by pressing PHONE/FLASH on handset or SPEAKER on telephone base.To end the intercom call without answering the incoming call, press OFF/CANCEL on handset or CANCEL on telephone base.••••••CallingHANDSET 1BASEis callingIntercom
Multiple handset use41Call transfer using intercomUse the intercom feature to transfer an outside call to another system handset. You can also share an outside call with another system handset. This feature is available only if you have two or more handsets.To transfer or share an outside call using intercom:Using the cordless handset:1. During the call, press MENU/SELECT.2. Press TCID or SDIR to scroll to >Intercom and press MENU/SELECT.3. Choose the device(s) you would like to transfer the call to using the options from Step 1 of page 38. 4. When the destination device(s) picks up, your handset shows Intercom and the outside call is put on hold. Then you have the following options: You can transfer the call. Press MENU/SELECT twice to highlight >Transfer on the calling handset. Your screen shows Call transferred. The other device automatically connects to the outside call. You can let the other device join you on the outside call in a three-way conversation. Press MENU/SELECT. Press TCID or SDIR to highlight >Share call on the calling handset, then press MENU/SELECT.You can end the intercom call and continue the outside call with your handset. Press PHONE/FLASH on your handset (the ended intercom call party hears four beeps), or the other person can press OFF/CANCEL on other system handset or CANCEL on the telephone base.Using the telephone base:1. During the call, press MENU/SELEC.2. Press TCID or SDIR to scroll to >Intercom and press MENU/SELEC.3. Choose the handset(s) you would like to transfer the call to using the options from Step 1 of page 39. 4. When the destination handset(s) picks up, the telephone base shows Intercomand the outside call is put on hold. Then you have the following options: You can transfer the call. Press MENU/SELEC twice to highlight >Transfer on the calling handset. Your screen shows Call transferred. The other handset automatically connects to the outside call. You can let the other handset join you on the outside call in a three-way conversation. Press MENU/SELEC. Press TCID or SDIR to highlight >Share call on the calling handset, then press MENU/SELEC.You can end the intercom call and continue the outside call with your handset. Press FLASH on your telephone base (the ended intercom call party hears four beeps), or the other person can press OFF/CANCEL on other system handset.••••••>Transfer Share callST>Transfer Share callST
Multiple handset use42Push-to-talk (PTT)You can directly broadcast messages to the speakerphone of any device. Any device you call can respond by pressing the PUSH TO TALK key to begin two-way communication. Only one device can talk at a time. To do so, press and holdPUSH TO TALK.You must release PUSH TO TALK, so the other person can respond.Only one PTT session can be active at a time.While PTT is in use between two devices, other devices cannot use the intercom feature but can access the answering system.When you attempt to place a PTT call to another device which is accessing the answering system or on an intercom call or outside call, your device screen shows Not available at this time.Turn PTT on or off1. Press PUSH TO TALK when the device is not in use. The PUSH TO TALK menu displays.2. Press TCID or SDIR to highlight >PTT On/Off, then press MENU/SELECT.3. Press TCID or SDIR to choose >On or >Off, then press MENU/SELECT.•••••PTTPUSH TO TALK>PTT On/OffSTPUSH TO TALK>PTT On/OffST
Multiple handset use43Push-to-talk (PTT)PTT call to a single device1. There are a few ways to begin a PTT call to a single device. When the handset is not in use:If you have a one-handset system, press and holdPUSH TO TALK on the handset or PTT on the telephone base.If you have more than one handset, press PUSH TO TALKon the handset or PTT on the telephone base. Then use the dialing keys to enter the destination handset number. -OR-Press TCID or SDIR to highlight the destination device number. Then press MENU/SELECT or PUSH TO TALKon your handset, or MENU/SELEC or PTT on yourtelephone base.Your device screen shows Connecting to HANDSET X... (HANDSET represents the handset name, Xrepresents the destinationhandset number) or Connecting to BASE 0...for a few seconds. When the connection is made, both your and the destination handset screens display Press and hold [PTT] to talk.2. Press and hold PUSH TO TALK on your handset or PTT on your telephone base. A chirp indicates your microphone is on. Speak towards the device. Your voice is broadcast to the destination device.While you are speaking, your handset screen shows PTT To handset: X or PTT To base.3. Release PUSH TO TALK or PTT after speaking. Both devices beep once again. After the devices beep, you can press and hold PUSH TO TALK on your handset or PTT on your telephone base to continue speaking or the destination device can respond (see Answer a PTT call on page 29).4. To end the PTT call, when you are using a handset, press OFF/CANCEL or place the handset in the telephone base or charger. When you are using the telephone base, press CANCEL. The handset screen shows Push to talk Ended for a few seconds. •••PTT Tohandset: XPUSH TO TALK>Handset XSTConnecting to>Handset X...STPress and hold[PTT] to talk
Multiple handset use44Push-to-talk (PTT)PTT call to all handsetsWhen there are one to four handsets registered to the phone system, PTT supports one-to-all calls (one-to-five maximum). However, if there are five or more handsets registered to the phone system, PTT supports a maximum of one-to-four calls. The first three registered handsets will be able to use this feature. Other handsets can only use PTT for one-to-one calls. To call all devicess:1. You have three ways to call all devices. When the device is not in use:Press and hold PUSH TO TALK on your handset or PTT on your telephone base until the screen shows Connecting to group...Press PUSH TO TALK on your handset or PTT on your telephone base.Press TCID or SDIR to choose Group. When you are using a handset, press MENU/SELECT or press and hold PUSH TO TALK until your handset screen shows Connecting to group... When you are using the telephone base, press MENU/SELEC or press and hold PTT until your handset screen shows Connecting to group...Press PUSH TO TALK on your handset or PTT on your telephone base.Press TONE and #(pound key). Then press MENU/SELECT or PUSH TO TALK on your handset, or MENU/SELEC or PTT on your telephone base.The screen shows Connecting to group...When the connection is made, both the caller and the destination parties hear a beep. The speakerphones on all other handsets automatically activate. 2. You need to press and hold PUSH TO TALK on your handset or PTT on your telephone base when you want to speak. Speak towards the device. Your voice is broadcast to all handsets.3. Release PUSH TO TALK on your handset or PTT on your telephone base after speaking.4. Any extension can reply (see Answer a PTT call on page 29).NOTE: After PUSH TO TALK is released, the PTT call remains open for a short time. If no one presses PUSH TO TALK within 10 seconds, the PTT call ends automatically. •••
Multiple handset use45Push-to-talk (PTT)Answer a PTT callYou can respond to a PTT call whenever the speakerphone light is off, as described below.When your handset receives a PTT call, the device beeps and the screen shows Press and hold [PTT] to talk.When the other party is speaking, your speakerphone light is on, and your device shows PTT From HS X To HS X (the first X represents the initiating handset number, the second X represents your handset number; a maximum of four handset numbers appear), PTT From Base To HS X (the X represents your handset number; a maximum of four handset numbers appear) or PTT From HS X To Base & HS X (the first X represents the initiating handset number, the second X represents your handset number; a maximum of three handset numbers appear) .When your speakerphone light is off (the screen shows Press and hold [PTT] to talk), press and hold PUSH TO TALK on your handset or PTT on your telephone base. You will hear a chirp. Speak towards the device.While you are speaking, your device screen shows PTT To Handset: X (Xrepresents the handset numbers of one or more destination handsets; a maximum of four handset numbers appear) or PTT To Base & Handset: X (Xrepresents the handset numbers of one or more destination handsets; a maximum of three handset numbers appear) .Your voice is broadcast to all destination devices.After speaking, release PUSH TO TALK on your handset or PTT on your telephone base. Your handset will beep. After the beep, if your speakerphone light is off, you can press and hold PUSH TO TALK onyour handset or PTT on your telephone base to continue speaking, or the destination device can respond.1.2.3.••
Multiple handset use46Push-to-talk (PTT)Change a one-to-one PTT call to an intercom callYou can convert a one-to-one PTT session to an intercom call. When your device screen shows Press and hold [PTT] to talk, press MENU/SELECT on your handset or MENU/SELEC on your telephone base.The screen shows >Intercom.Press MENU/SELECT on your handset or MENU/SELEC on your telephone base. Your device displays Calling BASE or Calling HANDSET X. The destination device screen briefly shows Push to talk Ended and then HANDSET X is calling or BASE is calling. The destination device rings.On the destination device, press PHONE/FLASH on your handset or SPEAKER on your telephone base or any of the dialing keys (0-9, #,TONE or ) to answer the intercom call. Both devices now show Intercom.To end the intercom call, when you are using a handset, press OFF/CANCEL on your handset or place the handset in the telephone base or charger. When you are using the telephone base, press CANCEL on your telephone base. Both screens show Intercom ended.Answer an incoming call during PTTWhen you receive an incoming outside call during PTT, there is an alert tone.During a one-to-one PTT, press PHONE/FLASH on your handset or SPEAKER on your telephone base. The PTT call ends automatically and the outside call is answered.During a one-to-all PTT, press PHONE/FLASH on the initiating handset or SPEAKER on the initiating telephone base. The PTT call ends automatically and the outside call is answered.During a one-to-all PTT, press PHONE/FLASH on any one of the destination handsets or press SPEAKER on the destination telephone base. That device answers the outside call. The PTT call continues for the rest of the PTT participants.To leave the PTT call without answering the incoming call, press OFF/CANCEL or CANCEL on your telephone base. The telephone continues to ring.1.2.3.4.••••
Multiple handset use47Push-to-talk (PTT)Make an outgoing call during PTTDuring a one-to-one PTT, press PHONE/FLASH on your handset or SPEAKER on your telephone base to get a dial tone. The PTT call ends automatically.During a one-to-all PTT, press PHONE/FLASH on the initiating handset or SPEAKER on the initiating telephone base. The PTT call ends automatically and you get a dial tone.During a one-to-all PTT, press PHONE/FLASH on any one of the destination handsets or press SPEAKER on the destination telephone base. That device gets a dial tone. The PTT call continues for the rest of the PTT participants.End or leave a PTT callFor one-to-one PTT calls, both initiating and destination devices can end PTT. For one-to-all PTT calls, the initiating device can end the PTT call for all handsets on the PTT call. If any one of the destination devices leaves the PTT call, the call continues until all participants or the initiator hangs up.When you are using a handset, press OFF/CANCEL or place the handset in the telephone base or charger. When you are using the telephone base, press CANCEL. The screen shows Push to talk Ended.NOTE: After PUSH TO TALK is released, the PTT call remains open for a short time. If no one presses PUSH TO TALK within 10 seconds, the PTT call ends automatically.•••
48About the directoryShared directoryThe directory is shared by all handsets and the telephone base. Changes made to the directory from any device apply to all.NOTE: Only one handset or the telephone base can review the directory at a time. If another device tries to enter the directory, the screen shows Not available at this time.CapacityThe directory can store up to 50 entries, with a maximum of 15 alphanumeric characters (including spaces) for names and 30 digits for telephone numbers. A convenient search feature can help you find and dial numbers quickly (page 52).If you try to save an entry when there are already 50 entries, the screen shows Directory full. You cannot store a new number until you delete one.Charlie Johnson888-883-2445STDirectory
Directory49Create directory entriesCreate a new directory entry1. Press MENU/SELECT on your handset or MENU/SELEC on your telephone base in idle mode to enter the main menu.2. Press TCID or SDIR to scroll to >Directory, then press MENU/SELECT on your handset or MENU/SELEC on your telephone base.3. Press TCID or SDIR to highlight >Add contact.4. Press MENU/SELECT on your handset or MENU/SELEC on your telephone base.5. Use the dialing keys to enter a telephone number (up to 30 digits) when prompted.Press TCID or SDIR to move the cursor to the leftor right.Press MUTE/DELETE on your handset or X/DELETE onyour telephone base to erase a digit.Press and hold MUTE/DELETE on your handset or X/DELETE on your telephone base to erase all digits.Press and hold REDIAL/PAUSE to enter a three-second dialing pause(a p appears).-OR-Copy a number from the redial list by pressing REDIAL/PAUSE then TCID or SDIR, or pressing REDIAL/PAUSErepeatedly to locate the number. Press MENU/SELECT onyour handset or MENU/SELEC on your telephone base to copy the number.6. Press MENU/SELECT on your handset or MENU/SELEC on your telephone base to move on to the name.The display shows Number already saved if the numberis already in the directory. You cannot save the same number twice.••••ENTER NAMERobert Brown_STSavedSTENTER NUMBER888-883-2445_STReview>Add contactST Answering sys>DirectoryST
Directory50Create directory entries7. Use the dialing keys to enter a name (up to 15 characters) when prompted.Each time you press a key, the character on that key appears. Additional keypresses produce other characters on that key. See the chart below.Press TCID or SDIR to move the cursor to the left or right.Press 0 to add a space.Press MUTE/DELETE on your handset or X/DELETE on your telephone base to erase a letter.Press and hold MUTE/DELETE on your handset or X/DELETE on your telephone base to erase all letters.NOTE: The first letter of every word is a capital letter. The remaining letters in a word start as lower case letters as shown in the chart below.8. Press MENU/SELECT on your handset or MENU/SELEC on your telephone base to store your new directory entry. There is a confirmation tone and the screen shows Saved. To change the entry later, see page 53.Add a predialed telephone number to the directoryYou can save a predialed telephone number to the directory. 1. Enter the telephone number when in idle mode.2. Follow the steps in Edit a directory entry on page 53.••••Dialing keys Characters by number of key presses123456789101111.-‘()*#&/,2ABCabc23DEFdef34GHI ghi 45JKLjkl56MNOmno67PQRSpqr s78TUVtuv89WXY Zwx y z 90space 0*#Robert Brown888-883-2445
Directory51Review the directoryReview directory entries1. Press SDIR when in idle mode. The summary screen shows briefly and then the first entry in the directory shows.-OR-Press MENU/SELECT on your handset or MENU/SELEC on your telephone base when in idle mode, then press TCID or SDIR to scroll to >Directory.Press MENU/SELECT on your handset or MENU/SELEC on your telephone base twice.2. Press TCID or SDIR to browse through the directory. Entries appear alphabetically by the first letter in the name.NOTES:If the telephone number in the directory exceeds 15 digits, < appears in front of the telephone number. Press TONE to move towards the end of the telephone number or press # (pound key) to move towards the beginning of the telephone number.Directory empty appears if there are no directory entries.••
Directory52Search the directorySearch by name1. Press SDIR in idle mode to show the first listing in the directory. 2. When an entry appears, press the dialing keys (0-9) to start a name search.The directory shows the first name beginning with the first letter associated with the dialing key if there is an entry in the directory beginning with that letter. Press TCID or SDIR to scroll through the directory. 3. To see other names starting with the letters on the same dialing key, keep pressing the key. The names appear in alphabetical order.For example, if you have the names Jennifer,Jessie,Kevin and Linda inyour directory:If you press 5 (JKL) once, you see Jennifer. Press TCID and you see Jessie.If you press 5 (JKL) twice, you see Kevin.If you press 5 (JKL) three times, you see Linda.If you press 5 (JKL) four times, you see 5 and then the directory entry beginning with 5 or the next closest entry after 5.If you press 5 (JKL) five times, you see Jennifer again.NOTES:If there is no name matching the first letter of the key you press, the directory shows a name matching the following letters of the key.If you press a key (0-9) and no name starts with any of the letters on that key, the directory shows the entry matching the next letter in the directory.•••••••
Directory53Dial, delete or edit directory entriesTo dial, delete or edit a directory entry (name and number), the entry must be displayed on the handset. Use Review the directory or Search the directory (page 51) to show an entry. Display dialTo dial a displayed number from the directory, press PHONE/FLASH or/SPEAKERSPEAKER on your handset or SPEAKER on your telephone base.Delete a directory entryUsing the cordless handset:To delete the displayed directory entry, press MUTE/DELETE.Press MENU/SELECT to confirm. You cannot retrieve a deleted entry.Using the telephone base:To delete the displayed directory entry, press X/DELETE.Press MENU/SELEC to confirm. You cannot retrieve a deleted entry.Robert BrownDelete contact?Robert BrownDelete contact?
Directory54Dial, delete or edit directory entriesEdit a directory entry1. When a directory entry displays, press MENU/SELECT on your handset or MENU/SELEC on your telephone base.The screen shows EDIT NUMBER along with the phone number to be edited. If you only want to edit the name, skip to Step 3. 2. To edit the number:Press the dialing keys to add digits.Press TCID or SDIR to move the cursor to the left or right.Press MUTE/DELETE on your handset or X/DELETE onyour telephone base to erase a digit.Press and hold MUTE/DELETE on your handset orX/DELETE on your telephone base to erase all digits.Press and hold REDIAL/PAUSE to add a three-second pause, if desired.3. Press MENU/SELECT on your handset or MENU/SELEC on your telephone base to save the number. The screen shows EDIT NAME along with the name to be edited. 4. To edit the name:Press the dialing keys to add characters (page 49).Press TCID or SDIR to move the cursor to the left or right.Press MUTE/DELETE on your handset or X/DELETE onyour telephone base to erase a letter.Press and hold MUTE/DELETE on your handset or X/DELETE on your telephone base to erase all letters.5. Press MENU/SELECT on your handset or MENU/SELEC on your telephone base. There is a confirmation tone and the screen shows Saved.•••••••••EDIT NUMBER888-883-2445_EDIT NAMERobert Brown_Robert Brown888-883-2445STLinda Miller888-722-7702ST
Directory55Speed dialThe telephone base has 10 speed dial locations (0-9) where you can store the telephone numbers you wish to dial more quickly. You can store up to 30 digits in each location. Speed dial assignments can only be selected from existing directory entries. In the directory, speed dial locations are indicated by their number in the bottom right hand corner of the entry.Assign a speed dial number1. When the telephone is idle, press MENU/SELECT on your handset or MENU/SELEC on your telephone base..2. Press TCID or SDIR to scroll to >Directory. Press MENU/SELECT onyour handset or MENU/SELEC on your telephone base..3. Press TCID or SDIR to scroll to >Speed dial. Press MENU/SELECT on your handset or MENU/SELEC on your telephone base..4. Press TCID or SDIR to choose your desired speed dial location (0-9), then press MENU/SELECT on your handset or MENU/SELEC on your telephone base. The screen. The screen briefly shows Copy from Directory... then enters your directory list.5. Press TCID or SDIR to scroll to the phone number you wish to assign to the selected speed dial location.6. Press MENU/SELECT on your handset oron your handset or MENU/SELEC on your telephone base to save the setting and return to the previous menu.to save the setting and return to the previous menu. There is a confirmation tone. Speed dial locationRobert Brown888-883-2445ST1 Add contact>Speed dialST>1:Robert Brown 2:<empty>ST Answering sys>DirectorySTRobert Brown888-883-2445ST1Speed dial location
Directory56Speed dialReassign a speed dial number1. When the telephone is idle, press MENU/SELECT on your handset or MENU/SELEC on your telephone base. 2. Press TCID or SDIR to scroll to >Directory. Press MENU/SELECT onyour handset or MENU/SELEC on your telephone base..3. Press TCID or SDIR to scroll to >Speed dial. Press MENUMENU/SELECT on your handset or MENU/SELEC on your telephone base..4. Press TCID or SDIR to choose the location you wish to reassign, then press MENU/SELECT on your handset oron your handset or MENU/SELEC on your telephone base to show theto show the directory entry.5. Press MENU/SELECT on your handset or MENU/SELEC on your telephone base again.again.6. Scroll to >Change SD and then press MENU/SELECT onyour handset or MENU/SELEC on your telephone base. The. The screen briefly shows Copy from Directory... then enters your directory list.7. Press TCID or SDIR to scroll to the phone number you wish to reassign to the selected speed dial location.8. Press MENU/SELECT to save the setting and return to the previous menu. There is a confirmation tone. Copy fromDirectory...Robert Brown888-883-2445ST1Linda Miller888-722-7702ST1
Directory57Speed dialDelete a speed dial number1. When the telephone is idle, press MENU/SELECT on your handset or MENU/SELEC on your telephone base.2. Press TCID or SDIR to scroll to >Directory.Directory. PressMENU/SELECT on your handset or MENU/SELEC on your telephone base.3. Press TCID or SDIR to scroll to >Speed dial.Speed dial. PressMENU/SELECT on your handset or MENU/SELEC on your telephone base.4. Press TCID or SDIR to scroll to the location you wish to delete the speed dial number from, then press MENU/SELECT on your handset or MENU/SELEC on your telephone base to show the directory entry. 5. Press MENU/SELECT on your handset or MENU/SELEC on your telephone base again.6. Scroll to >Clear SD and then press MENU/SELECT on your handset or MENU/SELEC on your telephone base to delete the displayed speed dial number. There is a confirmation tone and the screen shows Speed dial empty before returning to the previous menu.Make a call using speed dialWhen in idle mode, press and hold the dialing key (0-9) corresponding to the assigned location you wish to call.-OR-1. Press MENU/SELECT on your handset or MENU/SELEC on your telephone base when in idle mode. 2. Press TCID or SDIR to scroll to >DirectoryDirectory, then press MENU/SELECT onyour handset or MENU/SELEC on your telephone base.3. Press TCID or SDIR to scroll to >Speed dialSpeed dial, then press MENU/SELECT onyour handset or MENU/SELEC on your telephone base.4. Press TCID or SDIR to scroll to the desired location and then press PHONE/FLASH on your handset or SPEAKER on your telephone base.Speed dialemptyLinda Miller888-722-7702ST1>1:<empty> 2:<empty>ST
58About caller IDThis product supports caller ID services offered by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. The available caller ID information will appear after the first or second ring.Information about caller ID with call waitingCaller ID with call waiting lets you see the name and telephone number of the caller before answering the call, even while on another call.It might be necessary to change your telephone service to use this feature. Contact your telephone service provider if: You have both caller ID and call waiting, but as separate services (you might need to combine these services).You have only caller ID service, or only call waiting service.You don’t subscribe to caller ID or call waiting services.There are fees for caller ID services. In addition, services may not be available in all areas.This product can provide information only if both you and the caller are in areas offering caller ID service and if both telephone service providers use compatible equipment. Thetime and date, along with the call information, are from the telephone service provider.Caller ID information might not be available for every incoming call. Callers may intentionally block their names and/or telephone numbers. To view call log entries with numbers between 16 and 24 digits, you must save the entry to the directory (see page 63)NOTE: You can use this product with regular caller ID service, or you can use this product’s other features without subscribing to caller ID or combined caller ID with call waiting service. •••CHRISTINE SMITH888-883-2445NEW10/15 10:01AMCaller IDCHRISTINE SMITH888-883-2445NEW10/15 10:01 AM
Caller ID59Caller ID historyHow the caller ID history (caller ID log) worksThe telephone stores caller ID information about the last 50 incoming calls in the telephone base. Entries are stored in reverse chronological order. The phone deletes the oldest entry when the log is full to make room for new calls. This information is common to the telephone base and all handsets,so changes made using any handset are reflected in all other devices. If you answer a call before the information appears on the screen, it does not show in the caller ID history.NOTE: Each entry may have up to 24 digits for the phone number and 15 characters for the name.Missed (new) call indicatorWhen a handset or the telephone base is in idle mode and has new or missed calls, its screen shows XX Missed calls.All new or missed entries are counted as missed calls. Each time you review a new call log entry (indicated by NEW on the handset screen), the number of missed calls decreases by one. If you do not want to review the missed calls one by one, but still want to keep them in the caller ID history, you can press and hold OFF/CANCEL on your handset or CANCELon your telephone base for four seconds when the handset is idle. All the entries in the caller ID history become old (reviewed already), and the missed calls messagegoes away. HANDSET 16 Missed calls10/15 10:01AMRobert Brown888-883-2445NEW10/15 10:01AMSTBASE6 Missed callsNEW10/15 10:01 AMRobert Brown888-883-2445NEW10/15 10:01 AM
Caller ID60Caller ID operationMemory matchIf the incoming telephone number matches the last seven digits of a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory. For example, if Christine Smith calls, her name appears as Chris if this is how you entered it into your directory.NOTE: The number shown in the caller ID log will be in the format sent by the telephone service provider. The telephone service provider usually delivers 10-digit phone numbers (area code plus telephone number). If the telephone number of the caller does not match a number in your directory, the name will appear as it is delivered by the telephone service provider. Chris888-883-2445NEW10/15 10:01AMSTChris888-883-2445NEW10/15 10:01 AM
Caller ID61TCID HANDSET 16 Missed callsNEW10/15 10:01AM Directory>Caller ID logSTBASE6 Missed callsNEW10/15 10:01 AM Directory>Caller ID logSTCaller ID operationReview the caller ID historyReview the caller ID history to find out who called, to return the call, or to copy the caller’s name and number into your directory. Caller ID log empty appears if there are no records in the caller ID log.1. When a handset is in idle mode, press TCID to review the caller ID history in reverse chronological order starting with the most recent call.-OR-Review the caller ID history by pressing MENU/SELECT onyour handset or MENU/SELEC on your telephone base. Press TCID or SDIR to scroll to >Caller ID log, then press MENU/SELECT twice to select >Review.2. Press TCID or DIRS to scroll through the list.3. Press OFF/CANCEL to exit the caller ID history.You hear a double beep when the list reaches the beginning or end of the call log.NOTE: Only one handset or telephone base can review the caller ID history at a time. If another device tries to enter the directory or caller ID history, it shows Not available at this time.CHRISTINE SMITH SMITH888-883-2445NEW10:01AM10/15Caller’s nameCaller’s numberAppears if it is a new or missed call.Date of callTime of callSTCHRISTINE SMITH SMITH888-883-2445NEW10/15 10:01 AMSTDate of callCaller’s nameCaller’s numberAppears if it is a new or missed call.Time of call
Caller ID62Caller ID operationView dialing optionsAlthough the incoming caller ID log entries have 10 digits (the area code plus the seven-digit number), in some areas, you might need to dial only the seven digits, 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change and store the number of digits that you dial in the caller ID log.While reviewing the caller ID log, press #(pound key) repeatedly to show different dialing options for local and long distance numbers before dialing or saving the telephone number in the directory.Press 1 repeatedly if you need to add or remove 1 in front of the telephone number before dialing or saving it in the directory.When the number is in the correct format for dialing, press PHONE/FLASH or /SPEAKERSPEAKER on your handset or SPEAKERon your telephone base to call the number.To save the number to the directory, see Save a caller ID log entry to the directory on the next page.Dial a caller ID log entry1. When in the call log, press TCID or DIRS to browse.2. Press PHONE/FLASH or /SPEAKERSPEAKER on your handset or SPEAKER on your telephone base to dial the displayed entry.Delete caller ID log entriesTo delete an entry:Press MUTE/DELETE on your handset or X/DELETE on your telephone base to delete the shown entry.To delete all entries:1. Press MENU/SELECT on your handset or MENU/SELEC on your telephone base when in idle mode.2. Press TCID or SDIR to scroll to >Caller ID log, then press MENU/SELECT on your handset or MENU/SELECon your telephone base.3. Press TCID or SDIR to scroll to >Del all calls, then press MENU/SELECT onyour handset or MENU/SELEC on your telephone base.4. When the screen shows Delete all calls?, press MENU/SELECT on your handset or MENU/SELEC on your telephone base to confirm. There is a confirmation tone and the screen returns to the previous menu.•883-24451-883-2445888-883-24451-888-883-2445883-24451-883-2445888-883-24451-888-883-2445Press #Press 1 Review >Del all callsST Review >Del all callsST
Caller ID63Caller ID operationSave a caller ID log entry to the directory1. When in the caller ID log, press TCID or SDIR to browse.2. Press MENU/SELECT on your handset or MENU/SELEC on your telephone base to select an entry. The screen displays EDIT NUMBER.3. Use the dialing keys to edit the number.Press TCID or SDIR to move the cursor to the left or right.Press MUTE/DELETE on your handset or X/DELETE on your telephone base to backspace and erase a digit.Press and hold MUTE/DELETE on your handset or X/DELETE on your telephone base to erase the entire entry.Press and hold REDIAL/PAUSE to insert a three-second dialing pause (a p appears).4. Press MENU/SELECT on your handset or MENU/SELEC on your telephone base to select an entry to move to the name. The screen displays EDITNAME. Use the dialing keys (page 50) to edit the name.Press TCID or SDIR to move the cursor to the left or right.Press MUTE/DELETE on your handset or X/DELETE on your telephone base to erase a letter.Press and hold MUTE/DELETE on your handset or X/DELETE on your telephone base to erase all letters.Press #(pound key) to move the last word to the front. For example, Johnson Charlie becomes Charlie Johnson when you press #(pound key).5. Press MENU/SELECT on your handset or MENU/SELEC on your telephone base when done. The handset shows Saved.NOTES: You might need to change how a caller ID number is dialed if the entry does not appear in the correct format. Caller ID numbers might appear with an area code that might not be necessary for local calls, or without a 1 that might be necessary for long distance calls (see View dialing options on page 62).If the number you received from the telephone service provider is all in capital letters, the first letter of every word remains a capital letter, while other letters become lowercase. However, the next letter after the prefixes “Mac”, “Mc”, or “O’”, is kept as a capital letter. For example, the “D” in “MacDonald” is kept as a capital letter. Another exception is that “VAN DER” will be changed to “Van der”.If the entry is already saved in the directory, Number already saved displays.•••••••••••
Caller ID64Reasons for missing caller ID informationThere are occasions when other information or no information shows for various reasons:On-screen message ReasonPRIVATE NUMBER The caller prefers not to show the phone number.PRIVATE NAME The caller prefers not to show the name.PRIVATE CALLER The caller prefers not to show the phone number and name. UNKNOWN NUMBER Your telephone service provider cannot determine the caller’s number.UNKNOWN NAME Your telephone service provider cannot determine the caller’s name.UNKNOWN CALLER Your telephone service provider cannot determine the caller’s name and telephone number. Calls from other countries may also generate this message.
65Answering system settingsUse the answering system menu of a system handset to setup the announcement message, turn on or off the answering system or message alert tone, activate call screening, or change the number of rings, message recording time, orremote access code. If you turn off the answering system and you change any setting in the answering system setup menu, the answering machine automatically turns on again.1. When the handset is in idle mode, press MENU/SELECT on your handset or MENU/SELEC on your telephone base to enter the main menu.2. Press TCID or SDIR to scroll to >Answering sys, then press MENU/SELECT onyour handset or MENU/SELEC on your telephone base.AnnouncementYour outgoing announcement plays when calls are answered by the answering system.The telephone has a default outgoing announcement, “Hello. Please leave a message after the tone.” You can use this announcement, or record your own.You can record an announcement up to 90 seconds. The system does not record any announcement shorter than two seconds.To play your current outgoing announcement:Using the cordless handset:1. When the handset is in idle mode, press MENU/SELECT to enter the main menu.2. Press TCID or SDIR to scroll to >Answering sys, then press MENU/SELECT.3. Press MENU/SELECT again to select >Announcement.4. Press MENU/SELECT to select >Play annc and play the announcement. Using the telephone base:1. When the telephone base is in idle mode, press MENU/SELEC to enter the main menu.2. Press TCID or SDIR to scroll to >Answering sys, then press MENU/SELEC.3. Press MENU/SELEC again to select >Announcement.4. Press MENU/SELEC to select >Play annc and play the announcement. Answering system Play messages>Answering sysST>AnnouncementDelete all oldST>Play annc Record anncST>Play annc Record anncST
Answering system66Answering system settingsTo record a new outgoing announcement:Using the cordless handset:1. When the handset is in idle mode, press MENU/SELECT to enter the main menu.2. Press TCID or SDIR to scroll to >Answering sys, then press MENU/SELECT.3. Press MENU/SELECT again to select >Announcement.4. Scroll to >Record annc and press MENU/SELECT. The system announces, “Record after the tone. Press 5 when you are done.”5. Facing the handset, record your announcement and press 5 to end recording. Your recorded announcement plays.To listen to the recorded announcement again, wait after playback is completed, then scroll to >Play annc and press MENU/SELECT.Using the telephone base:1. When the telephone base is in idle mode, press MENU/SELEC to enter the main menu.2. Press TCID or SDIR to scroll to >Answering sys, then press MENU/SELEC.3. Press MENU/SELEC again to select >Announcement.4. Scroll to >Record annc and press MENU/SELEC. The system announces, “Record after the tone. Press 5 when you are done.”5. Facing the telephone base, record your announcement and press 5 to end recording. Your recorded announcement plays.To listen to the recorded announcement again, wait after playback is completed, then scroll to >Play annc and press MENU/SELEC.-OR-1. When the telephone base is in idle mode, press•/RECORD.2. Press TCID or SDIR to scroll to >Announcement. The system announces, “Record after the tone. Press 5 when you are done.”3. Facing the telephone base, record your announcement and press 5 to end recording. Your recorded announcement plays. Play annc>Record anncST Play annc>Record anncST Record memo>AnnouncementST
Answering system67Answering system settingsTo delete your outgoing announcement:Using the cordless handset:1. When the handset is in idle mode, press MENU/SELECT to enter the main menu.2. Press TCID or SDIR to scroll to >Answering sys, then press MENU/SELECT.3. Press MENU/SELECT again to select >Announcement.4. Press MENU/SELECT again to select >Play annc and play the announcement.5. While the announcement is playing, press MUTE/DELETE to delete the announcement. The system announces “Announcement deleted”.Using the telephone base:1. When the telephone base is in idle mode, press MENU/SELEC to enter the main menu.2. Press TCID or SDIR to scroll to >Answering sys, then press MENU/SELEC.3. Press MENU/SELEC again to select >Announcement.4. Press MENU/SELEC again to select >Play annc and play the announcement.5. While the announcement is playing, press MUTE/DELETE to delete the announcement. The system announces “Announcement deleted”.When your announcement is deleted, the system answers calls with the default announcement described on the previous page. You cannot delete the default announcement.
Answering system68Answering system settingsAnswer on/offUnless you change it, the answering system is on and ready to record messages. You can turn the answering system off, but if you do so, the answering system does not answer calls and record incoming messages.To turn the answering system on or off:Using the cordless handset:1. When the handset is in idle mode, press MENU/SELECT to enter the main menu.2. Press TCID or SDIR to scroll to >Answering sys, then press MENU/SELECT.3. Press TCID or SDIR to scroll to >Answer ON/OFF, then press MENU/SELECT.4. Press TCID or SDIR to highlight >On or >Off, then press MENU/SELECT to save the setting. You hear a confirmation tone. Press OFF/CANCEL to cancel. When the answering system is on, the handset screen shows ANS ON.Using the telephone base:Press /ANSWER ON to turn the answering system on or off. If the answering system is turned on, it announces, “Calls will be answered.” If the answering system is turned off, it announces, “Calls will not be answered.”NOTE: If the answering system is off and there is an incoming call, the system answers after 10 rings and announces, “Please enter your remote access code.” For more information about remote access codes, see page 82. Answering system settings• Play messages>Answering sysST Record memo>Answer ON/OFFST ANSWER ON/OFF>OnST
Answering system69Call screeningUse this feature to choose whether incoming messages can be heard over the telephone base speaker when they are being recorded. If you turn call screening on, you hear the incoming message. While monitoring an incoming message, you can answer the call by pressing PHONE/FLASH or /SPEAKERSPEAKER on the handset. To change the setting: Using the cordless handset:1. When the handset is in idle mode, press MENU/SELECT to enter the main menu.2. Press TCID or SDIR to scroll to >Answering sys, then press MENU/SELECT.3. Press TCID or SDIR to scroll to >Ans sys setup, then press MENU/SELECT.4. Press MENU/SELECT to select >Call screening.5. Press TCID or SDIR to choose >On or >Off.6. Press MENU/SELECT to save the setting. You hear a confirmation tone. Press OFF/CANCEL to cancel.Using the telephone base:1. When the telephone base is in idle mode, press MENU/SELEC to enter the main menu.2. Press TCID or SDIR to scroll to >Answering sys, then press MENU/SELEC.3. Press TCID or SDIR to scroll to >Ans sys setup, then press MENU/SELEC.4. Press MENU/SELEC to select >Call screening.5. Press TCID or SDIR to choose >On or >Off.6. Press MENU/SELEC to save the setting. You hear a confirmation tone. Press CANCEL to cancel.NOTE: For more information on call screening, see page 75.Answering system settingsAnswer ON/OFF>Ans sys setupST>Call screening# of ringsSTCALL SCREENING>OnSTAnswer ON/OFF>Ans sys setupST>Call screening# of ringsSTCALL SCREENING>OnST
Answering system70Answering system settingsNumber of ringsYou can set the answering system to answer an incoming call after two, three, four, five or six rings. You can also select toll. Toll saver is the answering system answers a call after two rings if you have new messages, and after four rings when there are no new messages. This feature allows you to check for new messages and avoid paying long distance charges when calling from out of your local area. Unless you change it, the answering system answers an incoming call after four rings. To set the number of rings:Using the cordless handset:1. When the handset is in idle mode, press MENU/SELECT to enter the main menu.2. Press TCID or SDIR to scroll to >Answering sys, then press MENU/SELECT.3. Press TCID or SDIR to scroll to >Ans sys setup, then press MENU/SELECT.4. Press TCID or SDIR to scroll to ># of rings, then press MENU/SELECT. You hear a confirmation tone. PressYou hear a confirmation tone. PressOFF/CANCEL to cancel.5. Press TCID or SDIR to scroll and choose among 2, 3, 4, 5,6 or Toll saver.6. Press MENU/SELECT to save the setting. You hear a confirmation tone.Press OFF/CANCEL to cancel.Using the telephone base:1. When the telephone base is in idle mode, press MENU/SELEC to enter the main menu.2. Press TCID or SDIR to scroll to >Answering sys, then press MENU/SELEC.3. Press TCID or SDIR to scroll to >Ans sys setup, then press MENU/SELEC.4. Press TCID or SDIR to scroll to ># of rings, then press MENU/SELEC. You hear a confirmation tone. PressYou hear a confirmation tone. Press CANCEL to cancel.5. Press TCID or SDIR to scroll and choose among 2, 3, 4, 5, 6 or Toll saver.6. Press MENU/SELEC to save the setting. You hear a confirmation tone. PressCANCEL to cancel.NOTE: If you subscribe to voicemail service through your telephone service provider, see Answering system and voicemail indicators on page 74.Call screening># of ringsST# OF RINGS>4STCall screening># of ringsST# OF RINGS>4ST
Answering system71Answering system settingsRemote access codeTo access your answering system remotely from any touch-tone phone, you need to enter a two-digit number (00-99). Unless you change it, the remote access code is 19.To change the remote access code:Using the cordless handset:1. When the handset is in idle mode, press MENU/SELECT to enter the main menu.2. Press TCID or SDIR to scroll to >Answering sys, then press MENU/SELECT.3. Press TCID or SDIR to scroll to >Ans sys setup, then press MENU/SELECT.4. Press TCID or SDIR to scroll to >Remote code, then press MENU/SELECT.5. Use the dialing keys to enter a two-digit number. Use MUTE/DELETE to backspace and delete a digit. 6. Press MENU/SELECT to save the setting. You hear a confirmation tone. Press OFF/CANCEL to cancel.Answeringsystem settings.Using the telephone base:1. When the telephone base is in idle mode, press MENU/SELEC to enter the main menu.2. Press TCID or SDIR to scroll to >Answering sys, then press MENU/SELEC.3. Press TCID or SDIR to scroll to >Ans sys setup, then press MENU/SELEC.4. Press TCID or SDIR to scroll to >Remote code, then press MENU/SELEC.5. Use the dialing keys to enter a two-digit number. Use X/DELETE to backspace and delete a digit. 6. Press MENU/SELEC to save the setting. You hear a confirmation tone. Press CANCEL to cancel.AnsweringAnsweringsystem settings. Play messages>Answering sysST Answer ON/OFF>Ans sys setupSTREMOTE CODE19 Play messages>Answering sysST Answer ON/OFF>Ans sys setupSTREMOTE CODE19
Answering system72Answering system settingsMessage alert toneWhen the message alert tone is set to On, and there is at least one new message, the telephone base beeps every 10 seconds. Unless you change it, the message alert tone is set to off. There is no audible alert at the handset.To change the setting:Using the cordless handset:1. When the handset is in idle mode, press MENU/SELECT to enter the main menu.2. Press TCID or SDIR to scroll to >Answering sys, then press MENU/SELECT.3. Press TCID or SDIR to scroll to >Ans sys setup, then press MENU/SELECT.4. Press TCID or SDIR to scroll to >Msg alert tone, then press MENU/SELECT.5. Press TCID or SDIR to choose >On or >Off.6. Press MENU/SELECT to save the setting. You hear a confirmation tone. Press OFF/CANCEL to cancel.Using the telephone base:1. When the telephone base is in idle mode, press MENU/SELEC to enter the main menu.2. Press TCID or SDIR to scroll to >Answering sys, then press MENU/SELEC.3. Press TCID or SDIR to scroll to >Ans sys setup, then press MENU/SELEC.4. Press TCID or SDIR to scroll to >Msg alert tone, then press MENU/SELEC.5. Press TCID or SDIR to choose >On or >Off.6. Press MENU/SELEC to save the setting. You hear a confirmation tone. Press CANCEL to cancel.NOTES:The message alert tone beeps only if all the conditions below are met:- Answering system is on. - Message alert tone setting is on. - There are new messages.To temporarily turn off the message alert tone, see page 76.••MSG ALERT TONE>OnST Remote code>Msg alert toneSTMSG ALERT TONE>OnST Remote code>Msg alert toneST
Answering system73Answering system settingsMessage recording timeYou can set the recording time allowed for incoming messages. The message length is three minutes by default. To change the setting:Using the cordless handset:1. When the handset is in idle mode, press MENU/SELECT to enter the main menu.2. Press TCID or SDIR to scroll to >Answering sys, then press MENU/SELECT.3. Press TCID or SDIR to scroll to >Ans sys setup, then press MENU/SELECT.4. Press TCID or SDIR to scroll to >Recording time, then press MENU/SELECT.5. Press TCID or SDIR to choose >3 minutes, >2 minutes, or>1 minute, then press MENU/SELECT to save the setting. You hear a confirmation tone. Press OFF/CANCEL to cancel.Using the telephone base:1. When the telephone base is in idle mode, press MENU/SELEC to enter the main menu.2. Press TCID or SDIR to scroll to >Answering sys, then press MENU/SELEC.3. Press TCID or SDIR to scroll to >Ans sys setup, then press MENU/SELEC.4. Press TCID or SDIR to scroll to >Recording time, then press MENU/SELEC.5. Press TCID or SDIR to choose >3 minutes, >2 minutes,or >1 minute, then press MENU/SELEC to save the setting. You hear a confirmation tone. Press CANCEL to cancel.RECORDING TIME>2 minutesST>Recording timeMsg alert toneSTRECORDING TIME>2 minutesST>Recording timeMsg alert toneST
Answering system74About the answering systemAnswering system and voicemail indicatorsYour telephone has separate indicators for two different types of voice messages: those left on its built-in digital answering system and those left at your telephone service provider’s voicemail (fees may apply). Your telephone’s built-in digital answering system messages and voicemail messages are separate. Each alerts you to new messages differently. If and XX New messages show on the handset andthe message window on the telephone base flashes, there are new messages in the built-in answering system. To listen to messages recorded on your digital answering system, press /PLAY/STOP on the telephone base (page 77).If and New voicemail display on the handset, your telephone service provider is indicating that it has new voicemail for you. To listen to your voicemail, you typically dial an access number provided by your telephone service provider, followed by a security code or PIN. Some telephone service providers bundle or combine multiple services like voicemail and call waiting, so you may not be aware that you have voicemail. To check what services you have and how to access them, contact your telephone service provider. To use your voicemail service rather than your answering system, turn off your answering system. To use your answering system rather than your voicemail service, contact your telephone service provider to deactivate your voicemail service. NOTE: After reviewing all new messages, the number of old messages appears on the message window.Using the answering machine and voicemail togetherYou can also use your telephone answering system and voicemail together by setting your built-in answering system to answer before voicemail answers as described below. To learn how to program your voicemail settings, contact your telephone service provider. Then, if you are on a call, or if the answering system is busy recording a message and you receive another call, the second caller can leave a voicemail message.Set your answering system to answer calls at least two rings earlier than your voicemail is set to answer. For example, if your voicemail answers after six rings, set your answering system to answer after four rings. Some voicemail providers may program the delay before answering calls in seconds instead of rings. In this case, allow six seconds per ring when determining the appropriate setting.•• HANDSET 1 1 New message10/15 10:01AMANS ON
Answering system75About the answering systemMessage capacityThe answering system can record up to 99 messages, depending on the length of each message. Individual messages can be up to four minutes, and the maximum recording time is approximately 14 minutes. The actual recording time depends on individual message characteristics. Messages remain available for replay until you delete them.When there are new messages (including memos) on the answering system, the number of messages stored flashes in the message counter.If the answering system has less than three minutes of recording time left, it announces, “Less than three minutes to record,” before message playback at the handset or the telephone base. Rec mem low displays on the device screen in idle mode. When you turn on the answering system at the telephone base, it announces, “Calls will be answered. Less than three minutes to record.”If the memory is full, the answering system announces, “Memory is full,”before message playback. The device screen displays Rec mem full in idle mode and the number of messages and F flash alternately in the message counter at the telephone base. You cannot turn on the answering system and record new messages until old ones have been deleted. Memory fulldisplays if you want to turn on the answering system on the handset but there is no memory. Voice promptsThe system provides voice prompts to guide you through the setup procedures at the telephone base, message playback, remote access and recording outgoing announcements. Call screening at the telephone baseIf the answering system and call screening are on, the announcement and the incoming message broadcast at the telephone base when a call is answered at the telephone base.You can turn call screening on or off using the handset (see page 67). When call screening is off, you can temporarily turn on call screening by pressing S/VOLUME on the telephone base. Call screening will be off for the next incoming call.If call screening is on and you want to silence the telephone base while it is recording messages, press /PLAY/STOP.
Answering system76About the answering systemCall interceptWhile screening a call, you can stop recording and speak to the caller by pressing PHONE/FLASH or /SPEAKERSPEAKER on the handset or by pressing SPEAKER on the telephone base.Base ringerPress T/VOLUME/S on the telephone base to adjust the ringer volume when the telephone is not in use.You hear a sample of the ringer while adjusting the volume. The telephone base announces, “Base ringer is off,” when you set the volume to 0.Temporarily turning off the message alert toneIf the new message alert tone is turned on, the telephone base beeps every 10 seconds when there are new or missed messages. Pressing any telephone base key (except /HANDSET LOCATOR) temporarily silences the message alert tone. If you press X/DELETE when in idle mode to temporarily turn off the message alert tone, there is a voice prompt directing you to press X/DELETEagain to delete all old messages. The message alert tone is temporarily off. Only press X/DELETE a second time if you wish to erase all old messages in your answering system.The message alert tone resumes when you receive another message.
Answering system77Message playbackIf you have new messages, you hear only the new messages in chronological order. If there are no new messages, the system plays back all the messages (in chronological order).When playback begins, the total number of messages is announced. Before each message, you hear the day and time of the recording. If the date and time are not set, you hear, “Time and date not set,” before playback. After the last message, you hear, “End of messages.” If the recording time is less than three minutes, you hear, “Less than three minutes to record,” (see Message capacity on page 75).To listen to messages at the telephone base:Press /PLAY/STOP on the telephone base to listen to the messages. The system announces the number of messages, then begins playback. Press /PLAY/STOPagain to end the message playback.To listen to messages on a cordless handset:1. When the handset is in idle mode, press MENU/SELECT to enter the main menu.2. Press MENU/SELECT again to select >Play messages.If there are new and old messages, press TCID or SDIRto select >Play new msgs or >Play old msgs, then press MENU/SELECT.If there are only new messages, they will play automatically.The system announces the number of messages, then begins playback. The message sequence is shown on the handset screen. If there are no recorded messages, the handset screen shows No message and you hear, “You have no message.”••>Play new msgs Play old msgs >Play messagesAnswering sysSTCharlie Johnson4-Repeat 6-SkipMSG# 1/3 10:01AMANS ON3 New messages10/15 10:01AMANS ON
Answering system78Message playbackOptions during playbackWhen a message is playing, you can adjust the playback volume, skip, repeat or delete the message.When messages are playing on the telephone base:Press T/VOLUME/S to adjust the message playback volume.Press /SKIP to skip to the next message.Press /REPEAT to repeat the message. Press twice to hear the previous message. Press X/DELETE to delete the message.Press /PLAY/STOP to stop the playback.Message playbackWhen messages are playing on the handset:Press PHONE/FLASH or /SPEAKERSPEAKER to stop playback. The screen shows Call back?, then press MENU/SELECT,PHONE/FLASH, or /SPEAKERSPEAKER to call back the caller. Press MENU/SELECT to pause playback and show the caller ID information if available. From here, you can press OFF/CANCEL to resume playback or press PHONE/FLASH or /SPEAKERSPEAKER to call back the caller. If you do not call back within 10 seconds, message playback resumes automatically.Press TCID/VOLUME or SDIR/VOLUME to adjust the message playback volume.Press EQ to adjust the message playback audio quality. Press 6 to skip to the next message.Press 4 to repeat the message. Press twice to hear the previous message. Press MUTE/DELETE to delete the message.Press 5 to stop the playback.Press /SPEAKERSPEAKER to switch between speakerphone mode andhandset mode.NOTE: The equalizer stays on the same settings until you change it by pressing EQ .••••••••••••••
Answering system79Message playbackDelete all old messagesYou can only delete old (reviewed) messages. You cannot delete new messages until you review them. You cannot retrieve deleted messages. To delete all old messages on the telephone base:1. When the telephone is idle, press X/DELETE. The system announces, “To delete all old messages, press DELETE again.”2. Press X/DELETE again. The system announces, “All old messages deleted.”To delete all old messages on the handset:1. Press MENU/SELECT when in idle mode to enter the main menu.2. Press TCID or SDIR to scroll to >Answering sys. Press MENU/SELECT.3. Press TCID or SDIR to highlight Delete all old, then press MENU/SELECT. The screen shows Delete all old messages?4. Press MENU/SELECT again to confirm. The screen displays Deleting... then All old msgs deleted! There is a confirmation tone. Announcement>Delete all oldSTDelete allold messages?Deleting...
Answering system80Recording and playing memosMemos are messages you record at a handset. You can record, playback and delete them like incoming messages. You can record a memo as a reminder to yourself, or leave a message for others who use the answering system.Record a memoUsing the cordless handset:1. When the handset is in idle mode, press MENU/SELECT to enter the main menu.2. Press TCID or SDIR to scroll to >Answering sys. Press MENU/SELECT.3. Press TCID or SDIR to highlight Record memo, then press MENU/SELECT. The system announces, “Record after the tone. Press 5 when you are done.” You can record a memo for up to four minutes. 4. Speak facing the handset to record a memo.5. Press 5 to stop recording. The system announces, “Recorded.” The system does not save memos shorter than two seconds.Using the telephone base:1. When the telephone base is in idle mode, press MENU/SELEC to enter the main menu.2. Press TCID or SDIR to scroll to >Answering sys. Press MENU/SELEC.3. Press TCID or SDIR to highlight Record memo, then press MENU/SELEC.The system announces, “Record after the tone. Press 5when you are done.” You can record a memo for up to four minutes. 4. Speak facing the telephone base to record a memo.5. Press 5 to stop recording. The system announces, “Recorded.” The system does not save memos shorter than two seconds.-OR-1. When the telephone base is in idle mode, press•/RECORD.2. Press TCID or SDIR to scroll to >Record memo. The system announces, “Record after the tone. Press 5 when you are done.”3. Facing the telephone base, record your memo and press 5 to end recording. The system announces, “Recorded.” The system does not save memos shorter than two seconds.Play back a memoPlay memos the same way as messages. See Message playback on page 77.5-StopRecord memo... Play messages>Answering sysST>Record memoST Delete all old Delete all old>Record memoST>Record memo AnnouncementST
Answering system81Base message counter displaysThe base message counter shows the total number of answering system messages. See the table below for other message counter displays.Message counter displays0No messages.0(flashing) You need to set the clock (page 13).1-99 Total number of old messages and memos, or message number currently playing during old message playback.1-99 (flashing) Total number of messages and memos. The number flashes when there are new or missed messages. After a power failure, the number in the message counter flashes to indicate that you need to set the clock.1-99 & F (alternating) Memory is full. You must delete some messages before recording new messages.--The system is answering a call, or someone is trying to reach it remotely. The system is in program mode.0-6Shows for two seconds while adjusting the telephone base ringer volume.1-8Shows for two seconds while adjusting the telephone base speaker volume.
Answering system82Remote accessYou can reach your answering system remotely by dialing your home telephone number from any touch-tone telephone.To remotely reach your answering system:1. Dial your telephone number from any touch-tone telephone.2. When the system answers, enter the two-digit remote access code (19 is the default code. See page 70 to change it).The system automatically announces the number of new and/or old messages (if any), and then begins to play them.3. You can also enter the following remote commands:Remote commandsPress to listen to all messages.Press to listen to new messages only.Press to delete the current message (during playback).Press twice to delete all old messages.Press to repeat the current message (during playback).Press twice to listen to the previous message.Press to stop any operation (including recording).Press to listen to a list of remote commands.Press to skip to the next message (during playback).Press to record a new announcement.Press to end remote access (the call will be terminated).Press to turn the answering system on or off.4. Hang up or press 8 to end the call and save all undeleted messages.•
Answering system83Remote accessCut out and carry the remote access wallet card at the back of this user’s manual for quick reference.NOTES:If you do not enter a valid remote access code, the system answers the call automatically. If you pause for more than four seconds during remote access, you hear a help menu listing all features and commands. If there is no command for another 20 seconds, the call ends automatically.If the memory is full, the answering system answers after 10 rings and announces, “Memoryis full. Enter the remote access code.” Enter your remote access code to access the messages and announcements.•••
84Adding and registering handsetsYour telephone can support up to 12 cordless handsets. The handset must be registered to the telephone base before use. You must register each handset separately. The handsets provided within your product box are already registered as HANDSET 1 and so forth. Additional handsets are assigned numbers in thesequential order they are registered (up to HANDSET 12).Register a handset to your telephone base1. Make sure the handset is out of the telephone base or charger and shows Put HS on BASE to register before you begin registration.2. Put the handset you wish to register on the telephone base cradle.3. The screen shows Registering... Please wait and the INUSE light turns on. It takes up to 90 seconds to complete registration. Then HANDSET X Registered appears on the screen, with HANDSET being the handset name and X being the handset number (1-12).The handset beepsand the IN USE light turns off. The The handset is now registered with the telephone base. If registration fails, Registration failed appears on the screen. Please start again from Step 1 above. NOTE: You cannot register a handset if any other system handset is in use.Put HS on BASE to registerRegistering...Please waitHANDSET XRegisteredAppendix
Appendix85Deregistering handsetsYou may need to deregister your handsets if:You have 12 registered handsets and need to replace a handset.-OR-You wish to change the designated handset number of your registered handsets.You must first deregister ALL the handsets, and then register each handset you wish to use again, one at a time.Please read carefully through all the instructions on this page before beginning the deregistration process.Deregister all handsets from your telephone base1. Press and hold /HANDSET LOCATOR on the telephone base for about 10 seconds (until the IN USE light starts to flash), then release the /HANDSET LOCATOR button.2. Immediately press /HANDSET LOCATOR while the IN USE light is still flashing. (The light flashes for about seven seconds. If the light stops flashing, start again with Step 1 above.)3. It takes up to 10 seconds to complete the deregistration process. Wait for the cordless handset screen to displayPut HS on BASE to register before registering the handset again.4. To register the handset(s) to the telephone base again, follow the registration instructions on the previous page. After you deregister the handset(s), the time and date need to be set. For instructions, see Set date/time on page 13.NOTES:If the deregistration process is not successful, you might need to reset the system and try again. To reset, unplug the power from the telephone base and plug it back in.You cannot deregister the handset(s) if any other system handset is in use.Even if the battery is depleted, you can still deregister the handset by following the steps above. After the handset is charged for at least 10 minutes, the screen shows Put HS on BASE to register.•••••
Appendix86MSG # 1/2Alert tones and lightsHandset screen iconsBattery status - battery is charging (animated display).Battery status - low battery (flashing); place handset in telephone base or charger to recharge. Speakerphone - the speakerphone is in use.Ringer off - the handset ringer is off. New voicemail - you have new voicemail from yourtelephone service provider.ANS ON Answering system on - the answering system is turned on to answer calls. Message - new message in the built-in answering system.NEW New caller ID log - new or missed calls.MUTE MUTE - the handset microphone is off.Message counter - number of message playing/total number of messages.Handset alert tonesOne short beep Tone of each key press, if key tone is turned on. One long beep Indication to begin recording a message, memo or announcement. Two short beeps You are pressing TCID or SDIR on a cordless handset when the volume is already at its highest or lowest setting.-OR-Call waiting tone. -OR-Error tone.Three beeps The handset has gone out of range from the base during a call.Confirmation tone(three rising tones)The system has completed the command successfully.Four beeps The other party has ended your intercom call.Four short beeps Low battery warning.NEW10:21AMMUTEANS ONMSG # 1/2
Appendix87Alert tones and lightsTelephone base screen iconsRinger off - the telephone base ringer is off. New voicemail - you have new voicemail from yourtelephone service provider.NEW New caller ID log - new or missed calls.Message counter - number of message playing/total number of messages.Handset alert tonesOne short beep Tone of each key press, if key tone is turned on. One long beep Indication to begin recording a message, memo or announcement. Two short beeps You are pressing T/VOLUME/Son the telephone base when the volume is already at its highest or lowest setting.-OR-Call waiting tone. -OR-Error tone.Confirmation tone(three rising tones)The system has completed the command successfully.Four beeps The other party has ended your intercom call.Four short beeps Low battery warning.Beeps every 10 secondsMessage alert. Fast ringer tone You are setting the ringer volume by pressing the T/VOLUME/Skeys on the telephone base.Long beep Indicates the start of message recording during call screening or the end of a message playback session.10:21AM2/11MSG #01NEWMSG #01
Appendix88Alert tones and lightsLightsIN USEOn when the handset is in use, or when the answering system is answering an incoming call.On when a handset is being registered.Flashes when there is an incoming call or when a handset is being deregistered.Flashes when another telephone is in use on the same line.CHARGEOn when the handset is charging in the telephone base or charger./SPEAKERSPEAKEROn when the speakerphone is on.Lighted displayLighted key pad/ANSWER ONOn when the answeringsystem is on.
Appendix89Handset display screen messagesScreen display messagesBASEis callingThe telephone base is calling.Caller ID log emptyThere are no entries in the caller ID history.CalltransferredYou have transferred an outside call to another device.CallingBASEThe handset is calling the telephone base (for intercom calls).The handset is transferring an outside call to the telephone base.CallingHANDSET XThe handset is calling another handset (for intercom calls).The handset is transferring an outside call to another handset.Contact deleted A directory entry is deleted. Directory empty There are no directory entries.Directory full The directory is full. You cannot save any new entries unless you delete some current entries.Ended You have just ended a call.HANDSET Xis callingAnother system handset is calling.Incoming call There is a call coming in.Intercom The handset is on an intercom call.Intercom ended The intercom call has just ended.INTERCOM TO: You have started the intercom process, and need to enter the number of the device you wish to call.Line in use An extension phone, or one of the devices is in use.Low battery The battery is low. You should charge the battery.Microphone ON Mute is off so the other party can hear your voice.Muted The microphone is off. The other party cannot hear you.New voicemail There are new voicemail messages from your telephone service provider.No battery The handset in the charger has no battery installed.No line There is no telephone line connection.
Appendix90Handset display screen messagesScreen display messagesNo answer. Try againThe device(s) you are trying to transfer a call to is out of range, off hook, or has no power.Number already savedThe telephone number you have entered is already in the directory.Not availableat this timeSomeone else is already using the directory or caller ID history.Out of range OR No pwr at baseThe telephone base has lost power, or the handset is out of range.** Paging ** The cordless handset is paged by the telephone base.Phone The handset is on a call.Place in charger The battery is very low. The handset should be charged.Put HS on BASE to registerScreen display before handset registration.Rec mem full The system recording time is full. Rec mem low The system recording time is low. Registering... Please waitThe handset is registering to the telephone base.Registration failed The handset registration is not successful.Ringer off The ringer is turned off.Ringer muted The ringer is off temporarily while the handset is ringing.Saved An entry has been successfully saved in the directory.Speaker The handset speakerphone is in use.TRANSFER TO: You have started transferring a call, and need to enter the desired device number or choose all devices.Unable to call. Line in useFailed phone call (the telephone line is in use). XX Missed calls There are new calls in the caller ID history.XX New messages There are new messages in the answering system.
Appendix91Telephone base display screen messagesScreen display messagesCaller ID log emptyThere are no entries in the caller ID history.CalltransferredYou have transferred an outside call to another cordless handset.CallingHANDSET X(for systems with three or more handsets)The telephone base is calling a handset (for intercom calls).The telephone base is transferring an outside call to a handset.Contact deleted A directory entry is deleted. Directory empty There are no directory entries.Directory full The directory is full. You cannot save any new entries unless you delete some current entries.Ended You have just ended a call.HANDSET Xis callingAsystem handset is calling.Incoming call There is a call coming in.Intercom The handset is on an intercom call.Intercom ended The intercom call has just ended.INTERCOM TO: You have started the intercom process, and need to enter the number of the handset you wish to call.Line in use An extension phone, or one of the handsets is in use.Microphone ON Mute is off so the other party can hear your voice.Muted The microphone is off. The other party cannot hear you.New voicemail There are new voicemail messages from your telephone service provider.No battery The handset in the charger has no battery installed.No line There is no telephone line connection.
Appendix92Telephone base display screen messagesScreen display messagesNo answer. Try againThe handset(s) you are trying to transfer a call to is out of range, off hook, or has no power.Number already savedThe telephone number you have entered is already in the directory.Not availableat this timeSomeone else is already using the directory or caller ID history.** Paging ** The telephone base is paging the cordless handset(s).Place in charger The battery is very low. The handset should be charged.Put HS on BASE to registerScreen display before handset registration.Rec mem full The system recording time is full. Rec mem low The system recording time is low. Registering... Please waitThe handset is registering to the telephone base.Registration failed The handset registration is not successful.Ringer off The ringer is turned off.Ringer muted The ringer is off temporarily while the handset is ringing.Saved An entry has been successfully saved in the directory.Speaker The handset speakerphone is in use.TRANSFER TO: You have started transferring a call, and need to enter the desired handset number or choose all hansdets.Unable to call. Line in useFailed phone call (the telephone line is in use). XX Missed calls There are new calls in the caller ID history.XX New messages There are new messages in the answering system.
Appendix93TroubleshootingIf you have difficulty with your phone please try the suggestions below. For Customer Service, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.My telephone doesn’t work at all.Make sure the power cord is securely plugged in.Make sure you plug the battery connector securely into the cordless handset.Make sure you plug the telephone line cord securely and firmly into the telephone base and the telephone wall jack.Charge the battery in the cordless handset for at least 10 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use.If the battery is depleted, it might take approximately 30 minutes to charge the handset before it shows Low battery. See page 7 for details. Reset the telephone base. Unplug the electrical power. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.You may need to purchase a new battery. Please refer to Battery installation and charging in this user’s manual on pages 7-8.I cannot get a dial tone.Try all the suggestions above.Move the cordless handset closer to the telephone base. You might have moved out of range.If the previous suggestions do not work, disconnect the telephone base from the telephone jack and connect to a different phone. If there is no dial tone on that phone either, the problem is in your wiring or telephone service. Contact your telephone service provider.Your line cord might be malfunctioning. Try installing a new line cord.I cannot dial out.Try all the suggestions above.Make sure you have a dial tone before dialing. The cordless handset might take a second or two to find the telephone base and produce a dial tone. This is normal. Wait an extra second before dialing.Eliminate any background noise. Noise from a television, radio or other appliances might cause the phone to not dial out properly. If you cannot eliminate the background noise, first try muting the cordless handset before dialing, or dialing from another room with less background noise.If other phones in your home are having the same problem, contact your telephone service provider (charges might apply).•••••••••••••••
Appendix94TroubleshootingMy cordless handset isn’t performing normally.Make sure you plug the power cord securely into the telephone base. Plug the power adapter into a different, working electrical outlet without a wall switch.Move the cordless handset closer to the telephone base. You might have moved out of range.Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.Out of range OR No pwr at base appears on my cordless handset.Ensure you plug the telephone base in properly and the power is on.Place the cordless handset in the telephone base for one minute to allow the cordless handset and base to synchronize.Move the cordless handset closer to the telephone base. You might have moved out of range.Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.The batteries do not hold a charge.If the cordless handset is in the telephone base or charger and the charge light is not on, refer to The charge light is off or blinking (page 97).Charge the battery in the cordless handset for at least 10 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use.If the battery is depleted, it might take approximately 30 minutes to charge the handset before it shows Low battery. Refer to the table on page 7 for details.You might need to purchase a new battery. Please refer to Battery installation and charging in this user’s manual on pages 7-8.•••••••••••••
Appendix95TroubleshootingI get noise, static, or weak signals even when I’m near the telephone base.If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (see page 6). The filter prevents noise and caller ID problems as a result of DSL interference. Please contact your DSL service provider for more information about DSL filters.You may be able to improve the performance of your cordless phone by installing your new telephone base as far as possible from any other existing cordless telephone system that may already be installed.Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.Do not install this phone near a microwave oven or on the same electrical outlet. You might experience decreased performance while the microwave oven is operating.If you plug your phone in with a modem or a surge protector, plug the phone (or modem/surge protector) into a different location. If this does not solve the problem, relocate your phone or modem farther apart from one another, or use a different surge protector.Move your phone to a higher location. The phone might have better reception in a high area.If other phones in your home are having the same problem, contact your telephone service provider (charges may apply).I experience poor sound quality when using the speakerphone. For increased sound quality while using the speakerphone, place the handset on a flat surface with the dial pad facing up.I hear other calls while using my phone.Disconnect the telephone base from the telephone jack, and plug in a different telephone. If you still hear other calls, call your telephone service provider.My cordless handset does not ring when I receive a call.Make sure that the ringer is not off. Refer to Ringer volume on page 12 in this user’s manual. Make sure you plug in the telephone line cord securely into the telephone base and the telephone jack. Make sure you plug in the power cord securely.The cordless handset may be too far from the telephone base.••••••••••••
Appendix96TroubleshootingCharge the battery in the cordless handset for at least 10 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use.You may have too many extension phones on your telephone line to allow all of them to ring simultaneously. Try unplugging some of the other phones.The layout of your home or office might be limiting the operating range. Try moving the telephone base to another location, preferably to a higher location.If other phones in your home are having the same problem, contact your telephone service provider (charges might apply).Test a working phone at the phone jack. If another phone has the same problem, contact your telephone service provider (charges might apply).Other electronic products can cause interference with your cordless phone. Try installing your phone as far away as possible from electronic devices such as television sets, VCRs, or other cordless telephones.Completely remove the battery. Install the battery again and place the cordless handset into the telephone base. Wait for the cordless handset to reestablish its connection with the telephone base. Allow up to one minute for this to take place. Your line cord might be malfunctioning. Try installing a new line cord.My calls cut in and out while I’m using my cordless handset.Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.Do not install this phone near a microwave oven or on the same electrical outlet. You might experience decreased performance while the microwave oven is operating.If you plug your phone in with a modem or surge protector, plug the phone (or modem/surge protector) into a different location. If this does not solve the problem, relocate your phone or modem farther apart from one another, or use a different surge protector.Move your telephone base to a higher location. The phone might have better reception when installed in a high area.If other phones in your home are having the same problem, contact your telephone service provider (charges may apply).•••••••••••••
Appendix97Troubleshooting The charge light is off or blinking.Make sure you plug the power and line cords in correctly and securely.Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.Clean the cordless handset, charger and telephone base charging contacts each month with a pencil eraser or cloth.A blinking CHARGE light is an indication that the battery is not connected to the handset or is missing completely. Ensure that the battery is installed properly.My caller ID isn’t working.Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your phone.The caller must be calling from an area that supports caller ID.Both your and your caller’s telephone service providers must use caller ID compatible equipment.If you subscribe to high-speed Internet service (DSL - digital subscriber line)through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (page 6). The filter prevents noise and caller ID problems resulting from DSL interference. Please contact your DSL service provider for more information about DSL filters.System does not receive caller ID when on a call.Make sure you subscribe to caller ID with call waiting features from your telephone service provider. Caller ID features works only if both you and the caller are in areas offering caller ID service, and if both telephone service providers use compatible equipment.Incomplete messages.If a caller leaves a very long message, part of it may be lost when the system disconnects the call after four minutes.If the caller pauses for longer than seven seconds, the system stops recording and disconnects the call.If the system’s memory becomes full during a message, the system stops recording and disconnects the call.If the caller’s voice is very soft, the system may stop recording and disconnect the call.Difficulty hearing messages.Press VOLUME/S to increase the telephone base speaker volume.Press SDIR/VOLUME to adjust the message playback volume on a handset.•••••••••••••••
Appendix98TroubleshootingSystem does not answer after the correct number of rings.• Make sure that the answering system is on. ANS ON should show on the handset and the /ANSWER ON light on the telephone base should be on.• If toll saver is activated, the number of rings changes to two when you have new messages stored (pages 68-47).• If the memory is full or the system is off, the system will answer after 10 rings.In some cases, the answering system is affected by the ringing system used by your telephone service provider.If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers (pages 46-47). To determine how many rings activate your voicemail, contact your telephone service provider.If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems.System does not respond to remote commands.• Make sure to enter your remote access code correctly (page 70).• Make sure you are calling from a touch-tone phone. When you dial a number, you should hear tones. If you hear clicks, the phone is not a touch-tone telephone and cannot activate the answering system.• The answering system may not detect the remote access code while your announcement is playing. Try waiting until the announcement is over before entering the code.• There may be interference on the phone line you are using. Press dialing keys firmly.System does not record messages.• Make sure the answering system is on. ANS ON should show on the handset and the /ANSWER ON light on the telephone base should be on.• Make sure the memory of the answering system is not full.If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers (pages 46-47). To determine how many rings activate your voicemail, contact your telephone service provider.If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems.•••••
Appendix99TroubleshootingSystem announces, “Time and day not set.”• You need to reset the system clock (page 13).Outgoing announcement is not clear.• When you record your announcement, make sure you speak in a normal tone of voice, about nine inches from the handset.• Make sure there is no background noise (TV, music, etc.) while recording.New voicemail and show on the device display, and I don’t know why.•Your telephone has both a built-in answering system and voicemail indication. If New voicemail and appear on the device display, then your telephone has received a signal from your telephone service provider that you have a voicemail message waiting for you to retrieve from them. Contact your telephone service provider for more information on how to access your voicemail.I cannot retrieve voicemail messages.•Your telephone has both a built-in answering system and voicemail indication. They are independent features and each alerts you to new messages differently (page 74). If you subscribe to voicemail service from your telephone service provider, contact your telephone service provider for more information on how to access your voicemail.I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t work.Make sure your computer is powered on.Make sure your Internet connection is working properly.Make sure that the software is installed and running for your nontraditional telephone service. Make sure to plug your USB telephone adapter into a dedicated USB port on your computer. Do not plug it into a multiple port USB hub (USB splitter) that is not powered.In a few rare instances, the USB port on your computer may not have enough power. Try using a USB hub with its own external power supply.If you are using a firewall, it may prevent access to your nontraditional telephone service provider. Contact your service provider for more information.••••••
Appendix100TroubleshootingCommon cure for electronic equipment.If the telephone does not seem to be responding normally, try putting the cordless handset in the telephone base or charger. If it does fix the problem, do the following (in the order listed):Disconnect the power to the telephone base.Disconnect the cordless handset battery.Wait a few minutes.Connect power to the telephone base.Completely remove the battery. Replace the battery and place the cordless handset into the telephone base or charger.Wait for the cordless handset to reestablish its connection with the telephone base. Allow up to one minute for this to take place.1.2.3.4.5.6.
Appendix101MaintenanceTaking care of your telephoneYour cordless telephone contains sophisticated electronic parts, so you must treat it with care.Avoid rough treatment. Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.Avoid waterYou can damage your telephone if it gets wet. Do not use the handset in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.Electrical stormsElectrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electric appliances during storms.Cleaning your telephoneYour telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or mild soap.Do not use excess water or cleaning solvents of any kind.••••••••Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then pull the unit out by the unplugged cords.
Appendix102Important safety informationThis symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock.Safety informationRead and understand all instructions in the user’s manual. Observe all markings on the product.Avoid using a telephone during a thunderstorm. There may be a slight chance of electric shock from lightning.Do not use a telephone in the vicinity of a gas leak. Under certain circumstances, a spark may be created when the adapter is plugged into the power outlet, or when the handset is replaced in its cradle. This is a common event associated with the closing of any electrical circuit. The user should not plug the phone into a power outlet, and should not put a charged handset into the cradle, if the phone is located in an environment containing concentrations of flammable or flame-supporting gases, unless there is adequate ventilation. A spark in such an environment could create a fire or explosion. Such environments might include: medical use of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc.Do not use this product near water, or when you are wet. For example, do not use it in a wet basement or shower, or next to a swimming pool, bathtub, kitchen sink, or laundry tub. Do not use liquids or aerosol sprays for cleaning. If the product comes in contact with any liquid, unplug any line or power cord immediately. Do not plug the product back in until it has dried thoroughly.Install this product in a protected location where no one can trip over any line or power cords. Protect cords from damage or abrasion.If this product does not operate normally, see the Troubleshooting section on pages 93-100of this user’s manual. If you cannot solve the problem, or if the product is damaged, refer to the Limited warranty section on pages 106-78. Do not open this product except as directed in your user’s manual. Opening the product or reassembling it incorrectly may expose you to hazardous voltages or other risks.Replace batteries only as described in your user’s manual (pages 7-8). Do not burn or puncture batteries — they contain caustic chemicals.This power adapter is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under-the-table/cabinet outlet.Caution: Use only the power adapter provided with this product. To obtain a replacement, visit our website at www.telephones.att.com or call 1 (800) 222-3111.In Canada, dial 1 (866) 288-4268.••••••••
Appendix103Important safety informationEspecially about cordless telephonesPrivacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet which is not controlled by a wall switch. Calls cannot be made from the handset if the telephone base is unplugged, switched off or if the electrical power is interrupted.Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to TVs and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference. Rechargeable batteries: This product contains nickel-metal hydride rechargeable batteries. Exercise care in handling batteries in order not to create a short circuit with conductive material such as rings, bracelets and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger.Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.The RBRC™ Seal means that the manufacturer is voluntarily participating in an industry program to collect and recycle nickel-metal hydride rechargeable batteries when taken out of service within the United States. These batteries may be taken to a participating local retailer of replacement batteries or recycling center. Or you may call 1 (800) 8-BATTERY for locations accepting spent Ni-MH batteries.Precautions for users of implanted cardiac pacemakersCardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:Pacemaker patientsShould keep wireless telephones at least six inches from the pacemaker.Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it is turned ON.Should use the wireless telephone at the ear opposite the pacemaker.WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones.Especially about telephone answering systemsTwo-way recording: This unit does not sound warning beeps to inform the other party that the call is being recorded. To ensure that you are in compliance with any federal or state regulations regarding recording a telephone call, you should start the recording process and then inform the other party that you are recording the conversation.SAVE THESE INSTRUCTIONS•••••
Appendix104FCC Part 68 and ACTAThis equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with the applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See the installation instructions in the user’s manual.The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information, please contact your telephone service provider.This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable the alarm equipment, consult your telephone service provider or a qualified installer.If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited warranty.If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service. The telephone service provider is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone service provider is required to inform you of your right to file a complaint with the FCC. Your telephone service provider may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone service provider is required to notify you if such changes are planned.If this product is equipped with a corded or cordless handset, it is hearing aid compatible.If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:Remain on the line and briefly explain the reason for the call before hanging up.Perform such activities in off-peak hours, such as early morning or late evening.Industry CanadaOperation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference, including interference that may cause undesired operation.The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada technical specifications were met.The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.This product meets the applicable Industry Canada technical specifications.
Appendix105FCC Part 15This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:Reorient or relocate the receiving antenna.Increase the separation between the equipment and receiver.Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.Consult the dealer or an experienced radio/TV technician for help.Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this telephone.To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more. This Class B digital apparatus complies with Canadian ICES-003.••••
Appendix106Limited warrantyThe AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.What does this limited warranty cover?The manufacturer of this AT&T-branded product warrants to the holder of a valid proof of purchase (“CONSUMER” or “you”) that the product and all accessories provided in the sales package (“PRODUCT”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the PRODUCT operating instructions. This limited warranty extends only to the CONSUMER for products purchased and used in the United States of America and Canada.What will be done if the PRODUCT is not free from defects in materials and workmanship during the limited warranty period (“materially defective PRODUCT”)?During the limited warranty period, the manufacturer’s authorized service representative will repair or replace at the manufacturer’s option, without charge, a materially defective PRODUCT. If the manufacturer repairs the PRODUCT, they may use new or refurbished replacement parts. If the manufacturer chooses to replace the PRODUCT, they may replace it with a new or refurbished PRODUCT of the same or similar design. The manufacturer will retain defective parts, modules, or equipment. Repair or replacement of the PRODUCT, at the manufacturer’s option, is your exclusive remedy. The manufacturer will return repaired or replacement products to you in working condition. You should expect the repair or replacement to take approximately 30 days.How long is the limited warranty period?The limited warranty period for the PRODUCT extends for ONE (1) YEAR from the date of purchase. If the manufacturer repairs or replaces a materially defective PRODUCT under the terms of this limited warranty, this limited warranty also applies to repaired or replacement PRODUCT for a period of either (a) 90 days from the date the repaired or replacement PRODUCT is shipped to you or (b) the time remaining on the original one-year limited warranty; whichever is longer.What is not covered by this limited warranty?This limited warranty does not cover:PRODUCT that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water, or other liquid intrusion; orPRODUCT that has been damaged due to repair, alteration, or modification by anyone other than an authorized service representative of the manufacturer; orPRODUCT to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna systems; orPRODUCT to the extent that the problem is caused by use with non-AT&T accessories; orPRODUCT whose warranty/quality stickers, PRODUCT serial number plates or electronic serial numbers have been removed, altered or rendered illegible; orPRODUCT purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to products used for rental purposes); orPRODUCT returned without valid proof of purchase (see item 6 below); orCharges for installation or setup, adjustment of customer controls, and installation or repair of systems outside the unit.1.2.3.4.••••••••
Appendix107Limited warranty5. How do you get warranty service?To obtain warranty service, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.NOTE: Before calling for service, please review the user’s manual; a check of the PRODUCT’s controls and features may save you a service call.Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the PRODUCT(s) to the service location. The manufacturer will return repaired or replaced PRODUCT under this limited warranty to you. Transportation, delivery or handling charges are prepaid. The manufacturer assumes no risk for damage or loss of the PRODUCT in transit. If the PRODUCT failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, the manufacturer will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of products that are not covered by this limited warranty.6. What must you return with the PRODUCT to get warranty service? You must:Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or difficulty; andInclude a “valid proof of purchase” (sales receipt) identifying the PRODUCT purchased (PRODUCT model) and the date of purchase or receipt; andProvide your name, complete and correct mailing address, and telephone number.7. Other limitationsThis warranty is the complete and exclusive agreement between you and the manufacturer of this AT&T branded PRODUCT. It supersedes all other written or oral communications related to this PRODUCT. The manufacturer provides no other warranties for this PRODUCT. The warranty exclusively describes all of the manufacturer’s responsibilities regarding the PRODUCT. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification.State/Provincial Law rights: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province.Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the PRODUCT is fit for ordinary use) are limited to one year from date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall the manufacturer be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the PRODUCT or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this PRODUCT. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.Please retain your original sales receipt as proof of purchase.•••
Appendix108Technical specificationsOperation Operating time*Talk time (cordless handset) Up to seven hoursTalk time (cordless handset speakerphone) Up to five hoursStandby Up to seven days* Operating times vary depending on your actual use and the age of the battery. DECT 6.0 digital technologyThe AT&T DECT 6.0 products offer unsurpassed range performance and sound clarity. This is achieved through a unique antenna design and advances in noise-filtering technology. An independent laboratory has confirmed that AT&T DECT 6.0 products perform up to 45% better in range competitions. Now calls can be taken in the basement, backyard and garage with exceptional sound quality. Telephone operating rangeThis cordless telephone operates within the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance — which can vary with the locations of the telephone base and handset, the weather, and the construction of your home or office. Redefining long range coverage and clarityThis telephone base comes with an antenna which gives much better clarity and covers a longer range than before.RF frequency band 1921.536MHz - 1928.448MHzChannels 5Operating temperature 32°F - 122°F0°C - 50°CTelephone base voltage(AC voltage, 60Hz)96Vrms - 130VrmsTelephone base voltage(AC adapter output)6VDC @ 600mAHandset voltage 2.4VDC - 3.2VDCCharger voltage(AC adapter output)6VAC @ 300mA
109IndexIndexAAlert tones, 60Answer an incoming callduring an intercom call, 25during PTT, 30Answering calls, 18Answering system, 44–57Assign a speed dial number, 36Auto off, 18BBattery charging, 6–7Battery installation, 6–7Blind transfer 23CCaller ID (CID),add entries to phone directory, 42delete entries, 41dial entries, 41review entries, 40Caller ID, 38Call transfer, 23using intercom, 26Call waiting, 21Chain dialing, 22Charger installation, 5Clear voicemail indication, 14Clock, 12DDay and time, 12Delete a speed dial number, 37Delete entries in the caller ID history, 41Dialing,from a record in the caller ID history, 41from the directory, 35Directory,Dial numbers, 35Edit entries, 35Name search, 34New entries, 32Display dial, 35DSL, 4,5EElapsed time, 18Ending calls, 18FFlash (switch hook flash), 21HHandset,Handset locator, 24Quick reference guide, 1–3Ringer tone, 11Ringer volume, 11Screen display messages, 62-63Screen icons, 60Speakerphone, 19Temporary ringer silencing, 18Voicemail indicator, 14IImportant safety information, 73–74Incoming caller ID history, 40Installation, 4–7Intercom, 25LLast number redial, 19Lights, 61Limited warranty, 77–78
110IndexIndexMMaintenance, 72Make an outgoing call during PTT, 30Making calls, 18Memory match, 40Memos, 54Message,Alert tone, 48Counter display, 55Playback, 52Mute, 21NNames,Enter into directory, 32Search for, 34Number of rings, 46OOn-hook dialing (predialing), 18Outgoing announcement, 44PPaging tone, 24Phonebook, see directory, 31Power adapter, 5Predialing, 18Push-to-talk, 27–30QQuick reference guide, 1–3RReassign a speed dial number, 36Receiving calls, 18Recharging, 6Redial, 19Remote access, 47, 56–57Ringer silencing, 18Ringer volume,Base, 51Handset, 11Ring tone options, 11SSafety information, 73–74Search by name, 34Speakerphone, 19Speed dial, 36–37TTechnical specifications, 79Telephone operating range, 79Temporary ringer silencing, 18Time setting, 12Transfer (blind), 23Troubleshooting, 64–71VVisual message waiting indicator, 14Voice announce caller ID, 13Voicemail, 14, 49Voice prompts, 50Volume control, Base, 51Handset, 11WWall mount installation, 8Warranty, 77–78
Use the wallet card below to help you remember commands to control your answering system from any touch-tone telephone.Remote access wallet cardFold here.Cut along dotted line.Action Remote commandPlay all messages ..................1Play new messages...............2Delete the message..............3Delete all old messages .....33Repeat or go back.................4Stop...............................................5Help menu .................................TONE 5Skip the message...................6Record announcement ......TONE 7End remote access call ......8 (or hang up)Turn system off or on ..........0Call your phone number, then enter your two-digit access code (preset to 19).Models: CL83101/CL83201/CL83301/CL83401/CL83451Type: DECT 6.0 cordless telephone/answering system withDECT 6.0 cordless telephone/answering system with caller ID/call waiting© 2010 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Printed in China.
© 2010 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Printed in China. Issue 1 AT&T 12/10.www.telephones.att.com

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