VTech Telecommunications 80-8213-01 1.9GHz Digital Modulation Cordless Phone User Manual TL96271 CIB 20110214 english version

VTech Telecommunications Ltd 1.9GHz Digital Modulation Cordless Phone TL96271 CIB 20110214 english version

User Manual

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User’s manual
TL96271/TL96371/TL96471
DECT 6.0 cordless telephone/
answering system with
BLUETOOTH® wireless technology
Congratulations
on purchasing your new AT&T product. Before using this AT&T product,
please read the Important safety information on pages 152-153 of this
user’s manual. Please thoroughly read the user’s manual for all the feature
operations and troubleshooting information you need to install and operate
your new AT&T product. You can also visit our website at
www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial
1 (866) 288-4268.
Model #:
TL96271 (two handsets)
TL96371 (three handsets)
TL96471 (four handsets)
Type:
DECT 6.0 2 cordless telephone/ answering system
with Bluetooth wireless technology
Serial #:
Purchase date:
Place of purchase:
Both the model and serial numbers of your AT&T product can be found on the
bottom of the telephone base.
Compatible with
Hearing Aid T-Coil
Telephones identified with this logo have reduced noise
and interference when used with most T-coil equipped
hearing aids and cochlear implants. The TIA-1083 Compliant
Logo is a trademark of the Telecommunications Industry
Association. Used under license.
TIA-1083
The ENERGY STAR program (www.energystar.gov) recognizes
and encourages the use of products that save energy and help
protect our environment. We are proud to mark this product
with the ENERGY STAR label indicating it meets the latest
energy efficiency guidelines.
The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by
Advanced American Telephones and its parent, VTech Holdings Limited, is under license. VTech Holdings Limited
is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners.
© 2011 Advanced American Telephones. All Rights Reserved. AT&T and
the AT&T logo are trademarks of AT&T Intellectual Property licensed to
Advanced American Telephones, San Antonio, TX 78219. Printed in China.
Parts checklist
Your telephone package contains the following items. Save your sales receipt
and original packaging in the event warranty service is necessary.
User’s manual
Quick start guide
TL96271/TL96371/TL96471
DECT 6.0 cordless telephone/
answering system with
BLUETOOTH® wireless technology
TL96271/TL96371/TL96471
DECT 6.0 cordless telephone/
answering system with
BLUETOOTH® wireless technology
User’s manual
Telephone base
Quick start guide
Telephone line cord
Cordless handset
(2 for TL96271)
(3 for TL96371)
(4 for TL96471)
Power adapter for
telephone base
BT183342/BT283342
2.4V 400mAh Ni-MH
BY 1021
Battery for cordless
handsets
(2 for TL96271)
(3 for TL96371)
(4 for TL96471)
Battery compartment
covers
(2 for TL96271)
(3 for TL96371)
(4 for TL96471)
Charger for cordless
handset with power
adapter installed
(1 for TL96271)
(2 for TL96371)
(3 for TL96471)
User’s manual
TL96271/TL96371/TL96471
DECT 6.0 cordless telephone/
answering system with
BLUETOOTH® wireless technology
Table of contents
Getting started
Quick reference guide - telephone
base................................................................... 3
Quick reference guide - handset........ 4
Telephone base main menu.................. 7
Handset main menu.................................. 8
Installation...................................................10
Telephone base installation................11
Telephone base installation ..........11
Charger installation.................................12
Battery installation and charging.....13
Battery charging .......................................14
Installation options..................................15
Tabletop to wall mount
installation .............................................15
Wall mount to tabletop
installation .............................................16
Introducing Bluetooth............................17
Glossary of terms.....................................18
Bluetooth setup ........................................19
Add a cell phone ................................19
Add a headset......................................21
Auto connection..................................22
Device list and connection ............. 23
Review the active device list ........23
Connect/disconnect an active
device .......................................................23
Remove a paired device..................24
Rename a paired device..................25
Replace an active device................26
To replace an active device:..........26
Bluetooth connection from idle
mode.........................................................26
Download directory ...........................27
Interruption to directory
download................................................29
Change PIN............................................30
Telephone settings
Ringer volume ......................................31
Ringer tone............................................32
Set date and time...............................33
Settings....................................................34
LCD language .......................................34
Display alerts ........................................35
Missed call indicator .........................35
Voicemail indicator ............................36
No line .....................................................37
Download fail .......................................37
Use caller ID to automatically set
date and time.......................................38
Rename handset .................................38
Key tone..................................................39
Dial mode ...............................................39
Voice announce caller ID................40
Website....................................................40
Home area code..................................41
Cell area code......................................42
Telephone base settings.......................43
Ringer volume ......................................43
Ringer tone............................................44
LCD language .......................................44
Display alerts ........................................45
Missed call indicator .........................45
No line .....................................................47
Download fail .......................................47
Use caller ID to automatically set
date and time.......................................48
Rename base ........................................48
Table of contents
Key tone..................................................49
Set date and time...............................50
Use caller ID to automatically set
date and time.......................................51
Dial mode ...............................................51
Voice announce caller ID................52
Website....................................................52
Home area code..................................53
Cell area code......................................54
Telephone base ringer volume ....55
Answering system settings............55
Telephone operation
Make, answer and end a call..............56
Make, answer or end a home
call .............................................................56
Call waiting on home call ..............58
Make, answer or end a cell call .58
Call waiting on the cell line..........59
Answer an incoming cell call while
on a home call.....................................60
Answer a home call while on a
cell call ....................................................61
Conference calls .......................................62
Conference home and cell calls .62
Options while on calls...........................63
Speakerphone ......................................63
Volume control ....................................63
Silencing the ringer ...........................63
Mute ..........................................................64
Temporary tone dialing ...................64
Hold...........................................................65
Equalizer..................................................65
Chain dialing .........................................66
Redial..............................................................68
Review the redial list ........................68
Dial a redial entry...............................68
Save a redial entry to the
directory..................................................69
Delete a redial entry.........................70
Handset locator.........................................71
Share an outside call..............................72
Join a call in progress......................72
Intercom........................................................73
Answer an incoming call during an
intercom call .........................................75
Call transfer using intercom ...............77
Push-to-talk (PTT) ....................................79
PTT on/off..............................................79
PTT to a single handset...................80
PTT to a group of handsets...........82
Answer a PTT call...............................84
Change a one-to-one PTT call to
an intercom call ..................................85
End a PTT call.......................................86
Answer an incoming call during
PTT .............................................................86
Make an outgoing call during
PTT .............................................................87
Directory
About the directory.................................88
Create and review entries....................89
Create a new entry in the home
directory..................................................89
Add a predialed telephone number
to the directory....................................92
Review the directory.........................94
3-character alphabetical search .95
Dial, edit or delete a directory ..........96
Dial a directory entry........................96
Edit a directory entry........................97
Edit the type of a directory
entry..........................................................99
Delete a directory entry..................99
Remove a downloaded
directory...............................................100
Speed dial directory.............................101
Store a speed dial directory
entry.......................................................101
Review the speed dial
directory...............................................102
Dial a speed dial entry..................102
Reassign a speed dial entry.......102
Delete a speed dial entry............103
Caller ID
About caller ID .......................................104
Information about caller ID with
call waiting .........................................104
Table of contents
Caller ID operation ...............................105
How the caller ID history (caller ID
log) works............................................105
Memory match..................................105
Review the caller ID log...............106
View dialing options.......................108
Dial a caller ID log entry .............108
Save a caller ID log entry to the
directory...............................................109
Delete from the caller ID log ....111
Reasons for missing caller ID
information .........................................112
Answering system
Answering system settings
Answer ON/OFF...............................113
Announcement .................................114
Play your announcement ............114
Record your own
announcement..................................115
Delete your announcement........116
Call screening....................................117
Number of rings ...............................118
Remote access code......................119
Message alert tone.........................120
Recording time..................................121
About the answering system...........122
Answering system and
voicemail..............................................122
Using the answering system and
voicemail together..........................122
Message capacity ............................123
Voice prompts ...................................123
Call screening at the telephone
base........................................................123
Call intercept .....................................123
Temporarily turning off the
message alert tone.........................123
Message playback.................................124
Delete all old messages...............126
Record and play memos ..............127
Remote access........................................128
To remotely access the answering
system...................................................128
Remote commands.........................128
Appendix
Handset screen icons..........................129
Telephone base screen icons..........130
Alert tones and lights .........................131
Handset alert tones........................131
Telephone base alert tones........131
Handset indicator lights ...............131
Telephone base indicator
lights ......................................................132
Screen messages...................................133
Display screen messages.............133
Expand your telephone system......136
Adding and registering handsets
(optional)..............................................136
Replace a handset ................................137
Troubleshooting .....................................138
Maintenance.............................................151
Important safety information ..........152
Especially about cordless
telephones ..........................................152
Precautions for users of implanted
cardiac pacemakers........................153
Pacemaker patients........................153
Especially about telephone
answering systems..........................153
FCC Part 68 and ACTA........................154
FCC Part 15..............................................155
Limited warranty....................................156
Technical specifications .....................158
DECT 6.0 digital technology.......158
Telephone operating range ........158
Redefining long range coverage
and clarity ...........................................158
HD audio ..............................................158
Index................................................ 159
Getting started
Quick reference guide - telephone base
REDIAL/PAUSE
Press repeatedly to view the last 10
numbers dialed (page 68).
While reviewing a caller ID history
entry, press repeatedly to add or
remove 1 in front of the telephone
number before dialing or saving it in a
directory (page 108).
While entering numbers, press and hold
to insert a dialing pause (page 90).
/HANDSET LOCATOR
Press to page all system
handsets (page 71).
VOLUME
Press to adjust the volume during
playback (page 125).
TONE
Press to adjust the volume during a call
(page 63).
Press to switch to tone dialing temporarily
during a call if you have pulse service
(page 64).
When the phone is not in use, press
to adjust the telephone base ringer
volume for all lines (page 43).
PTT
Press to begin a one-to-one or one-togroup broadcast.
Press and hold to begin a one-to-group
broadcast when the handset is not in use.
X/DELETE
/SKIP
Press to delete the message
currently playing (page 124).
During message playback, press
to skip to the next message
(page 124).
When the phone is not in use,
press twice to delete all previously
reviewed messages (page 126).
While entering names or numbers,
press to move the cursor to the
right.
/REPEAT
Press to repeat a message or press
twice to play the previous message
(page 124).
/PLAY/STOP
Press to play messages
(page 124).
Press to stop message playback
(page 124).
/ANS ON
Press to turn the answering system
on or off (page 113).
Getting started
Quick reference guide - telephone base
FLASH
During a call, press to answer
an incoming call when you
receive a call waiting alert
(page 58).
HOME
Press to make or answer a
home call (page 56).
During a home call, press to
answer an incoming call when
you hear a call waiting
alert (page 59).
MUTE
During a call, press to mute the
microphone (page 64).
While the handset is ringing,
press to silence the ringer
temporarily (page 63).
Flashes quickly when there is an
incoming home call.
Flashes slowly when a home
call is on hold.
CELLULAR
HEADSET
Press to make or answer a cell call
(page 58).
Press to transfer a call from the
telephone base to a connected
Bluetooth headset (page 57).
Press to use a connected Bluetooth
headset (page 57).
During a cell call, press to answer an
incoming call when you hear a call
waiting alert (page 59).
Press to end a call while you are using
the Bluetooth headset (page 57).
Flashes quickly when there is an
incoming cell call.
Flashes slowly when a cell call is on hold.
DIR
CANCEL
Press to scroll up while in a
menu.
While in a menu, press to exit without
making changes or press and hold to
return to idle mode.
Press to show directory
entries when the telephone is
not in use (page 94).
While entering names or numbers, press
to delete a digit or a character.
While entering names or
numbers, press to move the
cursor to the right.
CID
Press to scroll down while in
a menu.
DEVICE 1/DEVICE 2 lights
Press to review the caller ID
log when the telephone is
not in use (page 107).
On when the telephone
base is paired and
connected with a
Bluetooth device.
While entering names or
numbers, press to move the
cursor to the left.
Flash alternately while
pairing a Bluetooth device.
Softkeys (2)
Press to select a menu item
displayed above the key.
Getting started
Quick reference guide - telephone base
Main menu
The selected menu item is highlighted.
Menu
Feature menu
Play messages (page 125)
Answering sys (page 113)
Directory (page 88)
Caller ID log (page 104)
Intercom (page 73)
Bluetooth (page 17)
Ringers (page 43)
Set date/time (page 33)
Settings (page 34)
Website (page 52)
Using menus
1. Press MENU in idle mode (when the telephone is not in use) to enter the
main menu.
2. Use
CID or
DIR to scroll through menu items.
3. Press SELECT to select or save the highlighted item.
-ORPress CANCEL to cancel an operation, back up to the previous menu, or
exit the menu display.
-ORPress CANCEL repeatedly to return to idle mode.
NOTE: If no key is pressed, the handset automatically returns to idle mode after 30
seconds.
Getting started
Quick reference guide - handset
CHARGE light
On when the handset is charging in the
telephone base or charger.
Softkeys (2)
Press to select a menu item displayed above
the key.
While in a menu, press to select an item or
save an entry or setting.
CELLULAR
Press to make or answer a cell call (page 58).
During a cell call, press to answer an incoming
call when you hear a call waiting alert
(page 59).
Flashes quickly when there is an incoming
cell call.
Flashes slowly when a cell call is on hold.
HOME/FLASH
Press to make or answer a home call
(page 56).
During a home call, press to answer an
incoming call when you hear a call waiting
alert (page 58).
Flashes quickly when there is an incoming
home call.
Flashes slowly when a home call is on hold.
While reviewing a caller ID history entry, press
repeatedly to add or remove 1 in front of the
telephone number before dialing or saving it in
a directory (page 108).
TONE
Press to switch to tone dialing temporarily
during a call if you have pulse service
(page 64).
Press to toggle the name order when saving a
caller ID log entry into directory (page 109).
/SPEAKER
Press to make or answer a home or cell call
using the speakerphone.
Press to turn on the handset speakerphone.
Press again to resume normal handset use
(page 63).
REDIAL/PAUSE
Press repeatedly to view the last 10 numbers
dialed (page 68).
While entering numbers, press and hold to
insert a dialing pause (page 89).
Getting started
Quick reference guide - handset
DIR /VOLUME
Press to scroll up while in menus.
During a call or message playback, press to
increase the listening volume (page 63 and
page 125).
Press to show directory entries when the
telephone is not in use (page 94).
While entering names or numbers in the
directory, press to move the cursor to the left
(page 89).
MUTE/DELETE
During a call, press to mute the microphone
(page 64).
While predialing, press to delete digits (page 56).
While reviewing the redial list, directory or
caller ID history, press to delete an individual
entry (pages 68, 99 and 111).
While entering or editing a directory entry, press
to erase a digit or character.
While the handset is ringing, press to silence the
ringer temporarily (page 63).
During message or announcement playback,
press to delete a message or announcement
(page 125 or page 116).
OFF/CANCEL
While using menus, press to cancel an operation,
back up to the previous menu, or exit the menu
display (page 3).
Press and hold to return to idle mode.
During a call, press to hang up (page 56).
Press and hold while the telephone is not in use
to erase the displayed messages (XX Missed calls
and Download fail) (page 45 and page 37).
While the handset is ringing, press to silence the
ringer temporarily (page 63).
CID /VOLUME
Press to scroll down while in menus.
During a call or message playback, press to
decrease the listening volume (page 63 and
page 125).
Press to show the caller ID history when the
telephone is not in use (page 106).
While entering names or numbers in the
directory, press to move the cursor to the right
(page 89).
# (pound key)
Press repeatedly to display other dialing
options when reviewing a caller ID history entry
(page 108).
EQ
During an outside call, intercom call, message
or announcement playback, press to change the
quality of the audio to best suit your hearing
(page 65).
Getting started
Quick reference guide - handset
PUSH TO TALK
Press to begin a one-to-one or one-togroup broadcast.
Press and hold to begin a one-to-group
broadcast when the handset is not in use.
Feature menu
Play messages (page 125)
Answering sys (page 113)
Directory (page 88)
Caller ID log (page 104)
Intercom (page 73)
Bluetooth (page 17)
Ringers (page 31)
Set date/time (page 33)
Settings (page 34)
Website (page 52)
Main menu
The selected menu item is
highlighted.
Using menus
1. Press MENU in idle mode (when the
telephone is not in use) to enter the
main menu.
2. Use CID or
menu items.
Menu
DIR to scroll through
3. Press SELECT to select or save the
highlighted item.
-OROFF/CANCEL to cancel an
Press
operation, back up to the previous menu,
or exit the menu display.
-OROFF/CANCEL to
Press and hold
return to idle mode.
NOTE: If no key is pressed, the handset
automatically returns to idle mode after
30 seconds.
Getting started
Telephone base main menu
To enter the main menu:
1. Press MENU in idle mode to enter the main menu.
2. Press CID or DIR to scroll through menu items.
3. Press SELECT to select the highlighted item.
Press CANCEL to cancel an operation, back up to the previous menu or exit
the menu display.
To return to idle mode, press and hold CANCEL.
NOTE: If no key is pressed within 30 seconds, the telephone base automatically returns to
idle mode.
Play messages - play messages from
message box.
Answering sys - play, record, delete your
announcement and memos and change
your answering system settings.
Play messages
Answering sys
Directory
Caller ID log
BACK
Play messages
Answering sys
Directory
Caller ID log
SELECT
BACK
Directory - store and search for names
and numbers.
Caller ID log - review the caller ID history
or delete all caller ID log entries.
Play messages
Answering sys
Directory
Caller ID log
BACK
Play messages
Answering sys
Directory
Caller ID log
SELECT
BACK
Intercom - intercom call with a
system handset.
Directory
Caller ID log
Intercom
Bluetooth
SELECT
BACK
Caller ID log
Intercom
Bluetooth
Ringers
Intercom
Bluetooth
Ringers
Set date/time
SELECT
BACK
Settings - change your telephone
base settings.
SELECT
Website - view the AT&T website address.
Ringers
Set date/time
Settings
Website
Bluetooth
Ringers
Set date/time
Settings
BACK
SELECT
Set date/time - set up the date and
time of your telephone.
Ringers - set up ringers for the home and
cell lines.
BACK
SELECT
Bluetooth - set up and manage your
Bluetooth devices.
Answering sys
Directory
Caller ID log
Intercom
BACK
SELECT
BACK
SELECT
SELECT
Getting started
Handset main menu
To enter the main menu:
1. Press MENU in idle mode to enter the main menu.
2. Press CID or DIR to select a handset feature menu, then press the
SELECT softkey to enter that menu.
Press
OFF/CLEAR to cancel an operation, back up to the previous menu or
exit the menu display.
OFF/CLEAR.
To return to idle mode, press and hold
NOTE: If no key is pressed within 30 seconds, the handset automatically returns to
idle mode.
Play messages - play messages from
message box.
Answering sys - play, record, delete your
announcement and memos and change
your answering system settings.
Play messages
Answering sys
Directory
Caller ID log
BACK
Play messages
Answering sys
Directory
Caller ID log
SELECT
BACK
Directory - store and search for names
and numbers.
Caller ID log - review the caller ID history
or delete all caller ID log entries.
Play messages
Answering sys
Directory
Caller ID log
BACK
Play messages
Answering sys
Directory
Caller ID log
BACK
SELECT
Intercom - intercom call with the
telephone base or a system handset.
SELECT
Ringers - set up ringers for the home and
cell lines.
Directory
Caller ID log
Intercom
Ringers
Answering sys
Directory
Caller ID log
Intercom
BACK
SELECT
BACK
SELECT
SELECT
Getting started
Handset main menu
Set date/time - change your handset
settings.
Settings - change your handset settings.
Caller ID log
Intercom
Ringers
Set date/time
BACK
Intercom
Ringers
Set date/time
Settings
SELECT
BACK
Website - view the AT&T website address.
Ringers
Set date/time
Settings
Website
BACK
SELECT
SELECT
Getting started
Installation
You must install and charge
the handset battery before
using the cordless handset.
See pages 13-14 for easy
instructions.
Install the telephone base close to a telephone jack and a power outlet not
controlled by a wall switch. The telephone base should be placed on a flat
surface. For optimum range and better reception, place the telephone base in
a central and open location.
You may hear interference if your cellular phone is too close to the
telephone base during a CELLULAR call. Make sure that your Bluetooth
enabled cellular phone is within 15 feet of the telephone base in order to
maintain a clear and consistent connection between your Bluetooth cell
phone, telephone base and cell tower.
If you subscribe to high-speed Internet service (DSL - digital subscriber line)
through your telephone line(s), you must install a DSL filter between each
telephone line cord and telephone wall jack (page 11). The filter prevents
noise and caller ID problems caused by DSL interference. Please contact your
DSL service provider for more information about DSL filters.
Your product may be shipped with a protective sticker covering the handset
or telephone base display - remove it before use.
For customer service or product information, visit our website at
www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial
1 (866) 288-4268.
Avoid placing the telephone base too close to:
• Communication devices such as television sets, VCRs, or other cordless
telephones.
• Excessive heat sources.
• Noise sources such as a window with traffic outside, motors, microwave
ovens, refrigerators, or fluorescent lighting.
• Excessive dust sources such as a workshop or garage.
• Excessive moisture.
• Extremely low temperature.
• Mechanical vibration or shock such as on top of the washing machine or
work bench.
10
Getting started
Telephone base installation
Install the telephone base and charger as shown below.
The telephone base is ready for tabletop use. If you want to change to wall
mounting, see Installation options on page 9 for details.
Telephone base installation
Plug one end of the
telephone line cord into
a telephone jack or a DSL
filter.
Plug the large end of
the power adapter into a
power outlet not controlled
by a wall switch.
If you have DSL high-speed
Internet service, a DSL filter
(not included) is required.
Route the power adapter cord
through this slot.
Telephone line cord
Route the telephone line
cord through this slot.
Plug the other end of the
telephone line cord into
the telephone jack on the
back of the telephone base.
Raise the antenna.
Plug the small end of the
telephone base power adapter
into the power adapter jack on
the back of the telephone base.
11
Getting started
Charger installation
Plug the power adapter into an electrical outlet not
controlled by a wall switch.
IMPORTANT INFORMATION:
1.
Use only the power adapter(s) provided with this product. To obtain a replacement, visit our
www.telephones.att.com or call 1 (800) 222-3111. In
Canada, dial 1 (866) 288-4268.
website at
2.
The power adapters are intended to be correctly oriented in a vertical or floor mount
position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling,
under-the-table or cabinet outlet.
12
Getting started
Battery installation and charging
Install the battery as shown below.
Step 1
Plug the battery connector securely
into the socket inside the handset
battery compartment, matching the
color-coded label. Insert the supplied
battery with the label THIS SIDE UP
facing up as indicated.
CHARGE light
Step 2
Align the cover flat against the
battery compartment, then slide it
upwards until it clicks into place.
Step 3
Charge the handset by placing it face up
in the telephone base or charger. The
CHARGE light is on when charging.
After you install your telephone or
power returns following a power outage,
the handset will prompt you to set the
date and time. For instructions, see
Set date and time on page 33. To skip
setting the date and time, press
OFF/CANCEL or BACK.
SET DATE
--/--/-MM/DD/YY
BACK
SET
SET TIME
--:-- -BACK
SET
To replace the battery, press the tab and slide the
battery compartment cover downwards. Lift out the old
battery and disconnect it from the handset. Follow the
instructions above to install and charge the new battery.
IMPORTANT INFORMATION:
• Use only the supplied rechargeable battery or replacement battery (model BT166342).
www.telephones.att.com or call
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
To order, visit our website at
• If you do not use the handset for a long time, disconnect and remove the battery to prevent
possible leakage.
13
Getting started
Battery charging
Once you have installed the battery, the screen indicates the battery status
(see table below). If necessary, place the handset in the telephone base or
charger to charge the battery. For best performance, keep the handset in
the telephone base or charger when not in use. The battery is fully charged
after 16 hours of continuous charging. See the table on page 158 for battery
operating times.
If the screen is blank, you need to charge the handset without interruption
for at least 30 minutes to give the handset enough charge to use the
telephone for a short time. When the battery is low, the handset shows
Low battery and a flashing . If you are on a call in low battery mode, the
handset beeps every minute.
The following table summarizes the battery charge indicators and actions
to take.
Battery indicators
Battery status
Action
The screen is blank or shows
Place in charger and flashes.
The battery has no or very
little charge. The handset
cannot be used.
Charge without interruption
(at least 30 minutes).
The screen shows
Low battery and flashes.
Battery has enough charge to
be used for a short time.
Charge without interruption
(at least 30 minutes).
The screen shows
HANDSET X.
Battery is charged.
To keep the battery charged,
place it in the telephone
base or charger when not
in use.
NOTE: If you are on a phone call in low battery mode, you hear four short beeps
every minute.
14
Getting started
Installation options
Your telephone base is ready for tabletop use. If you want to mount your
telephone on a wall, follow the steps below to connect the telephone
base with a standard dual-stud telephone wall mounting plate. You may
need a professional to install the mounting plate.
Tabletop to wall mount installation
1. Unplug the power adapter from the power outlet. Unplug the telephone
line cord from the wall jack (or DSL filter).
2. Press down on the tabs on the wall mount bracket on the telephone base
to detach it from tabletop orientation.
3. Swivel the wall mount bracket down to wall mount position and push it
into the telephone base until it clicks into place.
4. Plug the telephone line cord (or DSL filter) into the wall jack. Plug the
power adapter into a power outlet not controlled by a wall switch. Align
the holes on the back of the telephone base with the wall mounting plate.
5. Slide the telephone base down until it locks securely. Bundle the
telephone line cord and power adapter cord neatly with twist ties.
15
Getting started
Installation options
Wall mount to tabletop installation
To change the telephone base from the wall mount position to tabletop
position, follow the steps below.
1. If the telephone line cord and power adapter cord are bundled, untie
them first.
2. Push the telephone base up to remove it from wall. Unplug the telephone
line cord (or DSL filter) from the wall. Unplug the power adapter from the
power outlet.
16
Bluetooth
Introducing Bluetooth
Your new AT&T TL96271/TL96371/TL96471 telephone system with
Bluetooth wireless technology has the following features:
• Pair up to four Bluetooth enabled devices (cell phones or headsets) with
the telephone base.
• Connect a maximum of two cell phones to make and receive cell calls.
Only one cell phone can be active on a call at a time.
• Connect a Bluetooth enabled headset for making and receiving line 1 or
line 2 calls.
• Conference any combination of cell and line 1 or line 2 calls.
• Make and receive calls using your cell phone plan with your cordless
system handsets.
IMPORTANT INFORMATION
• After plugging in the telephone base, wait at least 20 seconds before
connecting a Bluetooth device. The screen shows Bluetooth system busy
if you try to connect too soon.
• Refer to the user's manual of your Bluetooth enabled cell phone or
headset for more information about how that device uses Bluetooth
connectivity.
• Bluetooth wireless technology operates within a short range (up to 30
feet) from the telephone base. Keep connected cell phones and headset
within this range.
• If your cell phone has poor reception in your home, the TL96271/
TL96371/TL96471 cannot improve the reception. However, if there is
a location in your house with better reception, you can leave your cell
phone at that location while you use the TL96271/TL96371/TL96471
cell line. For optimal performance, the cell phone must be within 15 feet
of the telephone base.
• Charge your cell phone while it is connected to the telephone base.
Your cell phone's battery discharges faster while it is connected to the
telephone base via Bluetooth wireless technology.
• Monitor your cell phone's usage because minutes may be deducted from
your cellular plan for the duration of all cell calls, depending on the terms
of your plan.
Refer to the Bluetooth setup section (pages 19-29) to learn how to set up
your Bluetooth device. Refer to the Telephone operation section
(pages 56-71) on how to operate your Bluetooth devices with your new AT&T
TL96271/TL96371/TL96471 telephone system with Bluetooth wireless
technology. Refer to the Troubleshooting section (pages 138-150) if you
experience difficulty when using the telephone system.
The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by
Advanced American Telephones and its parent, VTech Holdings Limited, is under license. VTech Holdings
Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their
respective owners.
17
Bluetooth
Glossary of terms
Below are some terms used in this user’s manual to help you become
familiar with using your Bluetooth devices and your new AT&T telephone
system.
Active devices - the Device list has two active slots for two cell phones, or
one cell phone and one headset. When a device in the list is active it will
have a D1: or D2: in front of the device name. In order to use a Bluetooth
device on a call, it must be in an active slot and be connected.
Bluetooth cell phone - refers to a mobile Bluetooth enabled cellular
telephone.
CELLULAR line - the telephone line associated with your cell phone service.
On your TL96271/TL96371/TL96471, press CELL on the handset or
CELLULAR on the base to use the cell line.
Connected - when you pair a Bluetooth device to the TL96271/TL96371/
TL96471 it is placed in a active slot and automatically connected. When a
device is connected a 1 and/ or 2 will display after on the handset screen
and the DEVICE 1 and/or DEVICE 2 light on the telephone base will be on. If
a device loses its connection to the telephone base, it must be reconnected
before you can use the device with the TL96271.
/ displays after
Disconnected -when a device is disconnected, /1 and/or 2
on the handset screen and the DEVICE 1 and/or DEVICE 2 light on the
telephone base is off.
Discoverable mode - before a Bluetooth enabled device can be paired, it
must be set to this mode. When pairing your cell phone, the telephone base
is set to this mode. Depending on the cell phone manufacturer, this mode is
sometimes referred to as Find Me or Visibility.
Paired devices - Bluetooth enabled devices (cell phones or headsets) that
have shared registration information with the telephone base. A total of four
Bluetooth enabled devices can be paired to the telephone base. However,
only two paired devices can communicate with the base at a time.
Pairing - sometimes referred to as bonding. The process of sharing
registration information between two Bluetooth enabled devices. Your
Bluetooth enabled cell phone or headset must first be paired to the
telephone base in order to use it with this telephone system.
PIN - by default, the PIN is 0000 for the telephone base and for most
Bluetooth devices. PIN information must be exchanged between Bluetooth
devices before they can be used. This is also known as a Passkey
or Passcode.
18
Bluetooth
Bluetooth setup
To use a Bluetooth enabled cellular phone with your telephone, you must first
pair and connect your Bluetooth cellular phone with the telephone base. The
TL96271/TL96371/TL96471 can then be used to make or answer calls on
the cell phone line.
Bluetooth wireless technology operates within a short range (up to 30 feet).
When you pair a Bluetooth cell phone or Bluetooth headset to the telephone
base, keep the device within 15 feet of the telephone base for optimal
performance.
Add a cell phone
Before you begin, make sure that you have cellular coverage and your
Bluetooth enabled cell phone is not connected to any other Bluetooth
device. Refer to your cell phone user's manual to learn how to search for or
add new Bluetooth devices.
To pair and connect a cell phone:
1. Press MENU on the telephone base in idle mode to enter the main menu.
2. Press CID or DIR to highlight Bluetooth, then
Directory
press SELECT.
Caller ID log
Intercom
3. Press SELECT to choose Add device.
Bluetooth
4. Press CID or DIR to highlight Add cellular, then
BACK
SELECT
press SELECT. The screen displays Please wait...
BLUETOOTH
followed by 1. If cell is connected to BT device,
Add device
please disconnect it.
Device list
Download dir
– If there are already four paired devices on the
BACK
SELECT
device list, the 4th device on the device list will be
automatically removed, regardless of whether the
ADD DEVICE
new device pairing is successful or not (page 27).
Add cellular
Add headset
• If there are already two active devices on the
device list with prefix D1: or D2:, the handset
BACK
SELECT
shows Only 2 devices can be ready for
Set cell to
connection. You are prompted to deactivate an
search base:
AT&T DECT 6.0
active device.
discoverable
5. Press NEXT. The screen displays 2. Place cell phone
PIN:0000
next to base.
– All devices that are connected to the telephone base are
disconnected until the pairing process is completed.
6. Press NEXT to turn on the telephone base discoverable mode. The screen
displays Set cell to search base: AT&T DECT 6.0 discoverable PIN:
0000. Promptly turn on the Bluetooth feature of your cell phone and
search for or add new devices.
19
Bluetooth
Bluetooth setup
7.
Your cell phone may require a passcode. In this case
Adding
the handset screen displays Check cellular. ENTER
Cell Phone A
PASS CODE. Enter the cell phone passcode into the
to device
list...
handset and press SET to save.
8. Enter the PIN of the telephone base (the default PIN
is 0000) into your cell phone to continue the pairing
Cell Phone A
process. The handset displays Adding Cell Phone A to
is added
and
connected
device list...
to base.
9. When a device is successfully connected, the handset
displays Cell Phone A is added and connected to base. You hear a
confirmation tone. The corresponding status icon ( 1 or 2) displays. The
corresponding device light on the telephone base (DEVICE 1 or DEVICE 2)
turns on.
If you have trouble pairing your cell phone, it may not be compatible
with your TL96271/TL96371/TL96471. Check the Bluetooth
compatibility list at www.telephones.att.com.
NOTES:
• The pairing process may take up to one minute. If the pairing process fails, try again.
• If you put the handset back in the telephone base or charger while pairing, the process
is cancelled and the handset returns to idle mode.
• The steps for the pairing process may vary for different cell phones. If this happens,
follow the prompts on your cell phone and your TL96271/TL96371/TL96471 to
complete the pairing process.
• Refer to the user’s manual of your cell phone on how to search for or add a new
Bluetooth device.
20
Bluetooth
Bluetooth setup
Add a headset
Before you begin, make sure that your Bluetooth enabled headset is not
connected to any other Bluetooth device. Refer to your headset user's
manual to learn how to search for or add new Bluetooth devices.
To pair and connect a headset:
1. Press MENU on the telephone base in idle mode to
enter the main menu.
2. Press CID or DIR to highlight Bluetooth, then press
SELECT.
3. Press SELECT to choose Add device.
4. Press CID or DIR to highlight Add headset, then
press SELECT. The screen displays Please wait...
followed by If headset is connected to cell, please
disconnect it. Press NEXT.
• If there is another headset already active, the screen
will show Only 1 headset in device list can be
ready for connection and prompt you to replace an
existing paired device (page 27).
• When you already have two active devices, the
handset shows Only 2 devices can be ready for
connection. The telephone base will deactivate
another headset from active slot automatically.
5. Press NEXT. The screen displays Pls set headset to
discoverable mode, then press NEXT.
• All devices that are connected to the telephone base
are temporarily disconnected.
5. The screen displays Searching for Bluetooth
headsets... Set your headset to discoverable mode
(refer to the user’s manual of your headset).
6. When the screen displays the found devices, press
CID or DIR to highlight your headset and then
press NEXT.
7. Enter the PIN of your headset. The PIN for most
Bluetooth devices is 0000 (refer to the user’s manual
of your headset). Then press NEXT.
21
Directory
Caller ID log
Intercom
Bluetooth
BACK
SELECT
BLUETOOTH
Add device
Device list
Download dir
BACK
SELECT
DEVICE LIST
Add cellular
Add headset
BACK
SELECT
Pls set headset
to discoverable
mode
BACK
NEXT
Searching for
Bluetooth
headsets...
FOUND DEVICES
Headset A
Headset B
BACK
SELECT
ADD HEADSET
ENTER PIN
Active devices
____
BACK
NEXT
Bluetooth
Bluetooth setup
9.
The screen will display Adding Headset A to
device list... when the base is connecting to
Adding
your headset.
Headset A
to device
10. When a device is successfully connected, the handset
list...
displays Headset A is added and connected to base
and the corresponding status icon ( 1 or 2). You
hear a confirmation tone. The corresponding light on
Headset A
the telephone base (DEVICE 1 or DEVICE 2) turns on.
is added
and connected
If you have trouble pairing your headset, it may not
to base.
be compatible with your TL96271/TL96371/TL96471.
Check the Bluetooth compatibility list at www.telephones.att.com.
NOTES: The pairing process may take up to one minute. If the pairing process fails, try again.
Auto connection
An active device may be disconnected from the telephone base when:
• The Bluetooth feature of your cell is turned off.
• The power of your device is turned off.
• Your Bluetooth device are not is not within range of the telephone base.
When the Bluetooth or power on the device is turned on or it moves within
range of the base, the base will try to reconnect to the Bluetooth device. If
you disconnect the device through the device list, the base will not attempt to
reconnect unless your device is moved out of range and back in range again
22
Bluetooth
Bluetooth setup
Device list and connection
Up to four devices can be paired to the telephone base. All paired devices
are shown on the device list. To use a paired device, it must be in an active
slot (DEVICE 1 or DEVICE 2) on the device list and connected. Only one
Bluetooth cell phone or a headset can be on a call at a time.
Once you have paired a device with the telephone base, you do not need
to repeat the pairing procedure again unless you delete the device from the
device list.
NOTE: When connecting a Bluetooth device to the device list, all connected devices
will be temporarily disconnected until the procedure is complete. It may take up to two
minutes to reconnect.
Review the active device list
You can change the name of a paired device on the paired devices list.
1. Press MENU on the telephone base in idle mode.
2. Press CID or DIR to highlight Bluetooth, then press SELECT.
3. Press CID or DIR to highlight Device list, then press SELECT.
Connect/disconnect an active device
While in the active devices menu, you may connect or disconnect your active
device.
Directory
1. Press MENU on the telephone base in idle mode.
Caller ID log
2. Press CID or DIR to highlight Bluetooth, then press Intercom
Bluetooth
SELECT.
BACK
SELECT
3. Press CID or DIR to highlight Device list, then
press SELECT.
BLUETOOTH
Add device
4. Press CID or DIR to highlight a device when
Device list
Download dir
necessary, then press OPTION.
BACK
SELECT
5. Press CID or DIR to highlight Connect/Disconnect
(whichever is applicable), then press SELECT.
DEVICE LIST
D1:Headset
The handset displays Device connected/Device
D2:Cell Phone A
disconnected. You hear a confirmation tone.
Cell Phone B
NOTE: When your active device is connected, you are prompted to
select Disconnect. When your active device is disconnected, you are
prompted to select Connect.
BACK
HEADSET A
Connect
Remove
Rename
BACK
23
SELECT
SELECT
Bluetooth
Bluetooth setup
Remove a paired device
If you want to add another Bluetooth device and you already have the
maximum of four devices on the paired devices list, you must first delete a
device from the paired devices list.
To remove a paired device:
1. Press MENU on the telephone base in idle mode to
enter the main menu.
2. Press CID or DIR to highlight Bluetooth, then
press SELECT.
3. Press CID or DIR to highlight Device list, then
press SELECT.
4. Press CID or DIR to highlight a selected device
when necessary, then press DELETE/X.
-OR1. Press CID or DIR to highlight a selected device
when necessary, then press OPTION.
2. Press CID or DIR to highlight Remove, then
press SELECT.
3. The telephone base displays Remove Headset A?
Press YES to confirm. The telephone base displays
Device removed from device list and you hear a
confirmation tone.
24
BLUETOOTH
Add device
Device list
Download dir
BACK
SELECT
DEVICE LIST
D1:Headset A
D2:Cell Phone A
Cell Phone B
BACK
OPTION
Headset A
Connect
Remove
Rename
BACK
SELECT
Remove
Headset A
BACK
SELECT
Device removed
from
device list
Bluetooth
Bluetooth setup
Rename a paired device
You can change the name of a paired device on the paired devices list.
1. Press MENU on the telephone base in idle mode to
enter the main menu.
2. Press CID or DIR to highlight Bluetooth, then press
SELECT.
3. Press CID or DIR to highlight Device list, then press
SELECT.
4. Press CID or DIR to highlight a selected device
when necessary, then press OPTION.
5. Press CID or DIR to highlight Rename, then press
SELECT. The screen displays ENTER NEW NAME.
6. Use the dialing keys to edit the name (page 93).
• Press MUTE/DELETE to erase a character.
• Press and hold MUTE/DELETE to erase all characters.
• Press CID or DIR to move the cursor to the left
or right.
7. Press SAVE. The handset displays Device renamed.
You hear a confirmation tone.
25
BLUETOOTH
Add device
Device list
Download dir
BACK
SELECT
DEVICE LIST
D1:Headset A
D2:Cell Phone A
Cell Phone B
BACK
OPTION
Headset A
Connect
Remove
Rename
BACK
SELECT
ENTER NEW NAME
Headset A _
BACK
SELECT
Bluetooth
Bluetooth setup
Replace an active device
If you already have two active devices on the device list and you want to
activate a different device, you must deactivate one of the two active device.
NOTE: When adding, removing, or replacing a Bluetooth device on the active devices list, all
connected devices are temporarily disconnected until the procedure is complete. It may take
up to two minutes to reconnect.
To replace an active device:
1. Press MENU on the handset when it is not in use.
2. Press CID or DIR to highlight Bluetooth, then
press SELECT.
3. Press CID or DIR to highlight Device list, then
press SELECT.
4. Press CID or DIR to highlight the device you want to
activate, without a prefix D1: or D2:, then press OPTION.
5. Press CID or DIR to highlight Connect, then press
SELECT. The screen displays Only 2 devices can be
ready for connection and then a list of devices for
deactivation.
6. Press CID or DIR to highlight the device to be
deactivated, then press NEXT. The screen displays Cell
Phone A is deactivated and you hear a confirmation
tone. The screen then displays Connecting Cell Phone B
to the base...
7. Depending on your cell phone settings, you may
need to press a key on your cell phone to confirm
the connection. When the new device is successfully
activated and connected, the screen displays
Device connected. You hear a confirmation tone.
BLUETOOTH
Add device
Device list
Download dir
BACK
SELECT
DEVICE LIST
D1:Headset A
D2:Cell Phone A
Cell Phone B
BACK
OPTION
DEACTIVATE
D1:Headset A
D2:Cell Phone A
BACK
SELECT
Connecting
Cell Phone B
to the base...
DEVICE LIST
D1:Cell Phone B
D2:Cell Phone A
Headset A
BACK
OPTION
Bluetooth connection from idle mode
When you have active devices that are not connected, CONNECT appears
on the telephone base in idle mode. Press CONNECT to start connecting an
active device. When there are two active devices, the screen will prompt you
to choose one before connection.
26
Bluetooth
Bluetooth setup
Download directory
You can download up to four cell phone directories (phonebooks) to your
TL96271/TL96371/TL96471 telephone system via Bluetooth wireless
technology. Each downloaded directory can store up to 1,500 entries with
up to 30 digits for each phone number and 15 characters for each name.
Before downloading a directory, make sure the cell phone is paired, active,
and connected to your TL96271/TL96371/TL96471.
Place your cell phone next to the telephone base when you download a
cell phone directory to your TL96271/TL96371/TL96471.
To download a cell phone directory:
1. Press MENU on the telephone base in
idle mode.
2. Press CID or DIR to highlight Bluetooth, then press
SELECT.
3. Press Press CID or DIR to highlight Download dir,
then press SELECT.
• If there is no cell phone paired to the system, the
telephone base displays Device list is empty. Press
OK to return to Bluetooth menu.
4. Press CID or DIR to select a desired device when
necessary, then press SELECT.
• If the selected device is active but disconnected, the
handset displays Cellular phone not connected.
Press CONNECT.
Directory
Caller ID log
Intercom
Bluetooth
BACK
SELECT
BLUETOOTH
Add device
Device list
Download dir
BACK
SELECT
DOWNLOAD DIR
D1:Cell Phone A
D2:Cell Phone B
BACK
SELECT
5. Press CID or DIR to highlight one of the following options:
• Phone memory - download all contacts stored in your phone memory.
• SIM card only - download all contacts stored in your SIM card.
• Phone and SIM - download all contacts stored in both your phone
memory and SIM card.
Press SELECT. During the download, the telephone base displays the
progress. All cordless handsets display Downloading dir.
• Your cell phone may require a passcode. In this case the screen
displays Check cellular. ENTER PASS CODE. Enter the cell phone
passcode into the handset and press SET to save.
27
Bluetooth
Bluetooth setup
• If the selected device’s directory has already been
downloaded to TL96271/TL96371/TL96471 before,
the handset displays the last update date of your
cell phone. The directory stored on the TL96271/
TL96371/TL96471 for that cell phone will be
erased and replaced with the current cell phone
directory. If you have edited the downloaded entries
(page 96), those changes will be lost. Press NEXT
to start the download, the screen displays Erasing
directory...
DOWNLOAD FROM
Phone memory
SIM card only
Phone and SIM
BACK
SELECT
Cell Phone A
Downloading
entry #0001
STOP
• If you already have four downloaded directories, the
Download ended
XXXX
handset displays Memory is full. Replace existing
entries saved
directory? Press YES. Highlight the cell phone
BACK
OK
directory to be replaced and press SELECT. The
screen displays Replace Cell Phone A directory? Press YES to confirm.
6. When the downloading process is complete, the telephone base displays
Download complete XXXX entries saved. Press OK to return to the
Bluetooth menu.
NOTES:
• Certain cell phones do not support SIM card download. If this is the case, try
transferring the contacts from your SIM card to your cell phone memory first, then
download from your cell phone memory. For more information on how to transfer
contacts from your SIM card to your cell phone memory, see the user’s manual of your
cell phone.
• If Phone memory is chosen but with no entries saved, the handset displays No entries
found. Download from SIM only? Press YES to confirm. If SIM card only is chosen but
with no entries saved, the handset displays No entries found. Download from Phone
only? Press YES to confirm. If Phone and SIM are chosen but with no entries saved
in either or both directories, the handset display No entries found. Download from
Phone only? Press YES to confirm.
• When downloading the directory from your Bluetooth enabled cell phone, some data
may not transfer. For example, if you have home, mobile and work numbers for a
particular contact, the three category descriptions may not transfer to your TL96271/
TL96371/TL96471.
• On certain cell phones, you may need to press a key to confirm the directory download.
28
Bluetooth
Bluetooth setup
Interruption to directory download
If you are downloading a directory from a cell phone and the phone receives
a call, the download process stops and all handsets display Download fail.
When you try to view the downloaded directory, the handset displays Last
download failed: MM/DD/YY. You need to download the directory again
(see page 27).
When you are downloading a directory from a cell phone and you wish
to stop the download process, you may press STOP. Then the telephone
base displays Download directory cancelled. The telephone base displays
Download fail when it returns to idle mode.
NOTE: During the download process, do not attempt to make changes to your cell phone
directory.
View the directory download information
1. Press MENU on the telephone base in idle mode to
enter the main menu.
2. Press CID or DIR to highlight Directory, then
press SELECT.
3. Press CID or DIR to choose the desired downloaded
directory, then press OPTION.
4. Press CID or DIR to highlight Last update, then
press SELECT.
• The telephone base displays Cell phone A Last
update: MM/DD/YY Total #XXXX.
-OR• The telephone base displays Cell phone A Last
download failed: MM/DD/YY if there was an
interruption during that directory download.
5. Press OK to exit.
29
Play messages
Answering sys
Directory
Caller ID log
BACK
SELECT
CELL PHONE A
Cell area code
Last update
Remove DIR
BACK
SELECT
CELL PHONE A
Last download:
12/12/09
Total #0159
BACK
OK
Bluetooth
Bluetooth setup
Change PIN
You are required to enter a PIN when establishing a
Bluetooth connection. The default PIN of your telephone
base is 0000.
BLUETOOTH
Device list
Download dir
Change PIN
BACK
SELECT
To change the PIN:
1. Press MENU on the telephone base in idle mode to
ENTER NEW PIN
enter the main menu.
2. Press CID or DIR to highlight Bluetooth, then press
---SELECT.
BACK
SET
3. Press CID or DIR to highlight Change PIN, then
press SELECT. The telephone base displays ENTER NEW PIN and the
existing PIN.
4. Use the dialing keys to enter a new four-digit code.
• Press DELETE/X to erase a digit.
• Press CID or DIR to move the cursor to the left or right.
5. Press SET to save.
30
Telephone settings
Handset settings
Ringer volume
You can select the ringer volume for incoming calls on line 1, line 2 and the
cell line.
To adjust the handset ringer volume:
1. Press MENU on the handset in idle mode to enter the
main menu.
2. Press CID or DIR to highlight Ringers, then press
SELECT.
3. Press SELECT to choose Ringer volume.
4. Press CID or DIR to select All lines, Home, Cell-D1 or
Cell D2, then press SELECT to confirm.
5. Press CID or DIR to adjust the ringer volume. A sample
of each ringer volume plays as you scroll through
the choices.
-ORPress OFF to turn off the ringer. The handset displays
Ringer off.
6. Press SET to confirm. You hear a confirmation tone.
RINGERS
Ringer volume
Ringer tone
BACK
SELECT
RINGERS VOLUME
All lines
Home
Cell-D1
BACK
SELECT
RINGERS VOLUME
OFF
SET
NOTES:
• Changing the handset ringer volume does not affect base ringer volume. For more
information on base ringer volume, see page 55.
• When the ringer volume for all calls (home and cellular) is set to off, a ringer off icon
appears steady. When only one or two of the ringer volume settings are set to off, a
ringer off icon
flashes.
• The ringer volume level also determines the ringer levels of intercom calls (page 73).
• For the handsets that support voice announce setting, when the ringer is set as off, the
screen displays Caller ID won’t be announced. You hear a confirmation tone.
31
Telephone settings
Handset settings
Ringer tone
You can select the ringer tones for the incoming home and cell calls.
To select a ringer tone:
1. Press MENU on the handset in idle mode to enter the
main menu.
RINGERS
Ringer volume
2. Press CID or DIR to highlight Ringers, then
Ringer tone
press SELECT.
BACK
SELECT
3. Press CID or DIR to highlight Ringer tone, then
press SELECT.
TONE
4. Press CID or DIR to highlight All lines, Home, Cell-D1 AlRINGERS
l lines
or Cell-D2, then press SELECT.
Home
Cell-D1
5. Press CID or DIR to select a ringer tone.
BACK
SELECT
6. Press SET to save. You hear a confirmation tone.
RINGERS TONE
NOTE: When you turn off the ringer volume, you will not hear ringer
tone samples.
3Tone 1
Tone 2
Tone 3
BACK
32
SET
Telephone settings
Handset settings
Set date and time
The answering system announces the day and time of each message prior to
playing it. If you subscribe to caller ID service, the day, month and time are
set automatically with each incoming call. If you do not want to set the date
and time automatically with caller ID information, turn this feature off (see
Use caller ID to automatically set date and time on page 38). However, the
year must be correct so that the day of the week can be calculated from the
caller ID information. Before using the answering system, set the date and
time as follows.
After handset registration or a power failure, the handset will prompt you to
set the date and time (see page 13).
To set the date and time:
1. Press MENU on the handset in idle mode to enter the
Intercom
Bluetooth
main menu.
Ringers
Set date/time
2. Press CID or DIR to highlight Set date/time, then
BACK
SELECT
press SELECT.
3. Press CID or DIR to select the month, then press SET,
SET DATE
or enter the two-digit number (01-12) using the dialing
09/30/10
keys (0-9).
MM/DD/YY
4. Press CID or DIR to select the day, then press SET,
BACK
SET
or enter the two-digit number (01-31) using the dialing
keys (0-9).
SET TIME
5. Press CID or DIR to select the year, then press SET, or
05:41PM
enter the two-digit number (00-99) using the dialing keys
(0-9),then press SET.
BACK
SET
6. Press CID or DIR to select the hour, then press SET, or
enter the two-digit number (01-12) using the dialing keys (0-9).
7. Press CID or DIR to select the minute, then press SET, or enter the
two-digit number (00-59) using the dialing keys (0-9).
8. Press CID or DIR to highlight AM or PM, or press 2 for AM or 7 for PM.
Press SET to save. You hear a confirmation tone.
NOTE: If the date and time are not set when a message is recorded, the system announces,
“Time and day not set,” before each message plays.
33
Telephone settings
Handset settings
Settings
In the settings menu, you can change and edit the settings for LCD language,
display alerts, CID time synchoronization, handset name, key tone, dial mode
and voice announce caller ID.
LCD language
You can select English, Français or Español to be used in all
screen displays.
To select a language:
1. Press MENU in idle mode to enter the main menu.
2. Press CID or DIR to highlight Settings, then
press SELECT.
3. Press SELECT to choose LCD language.
4. Press CID or DIR to choose from English, Français or
Español, then press SET to save You hear a
confirmation tone.
34
SETTINGS
LCD language
Display alerts
CID time sync
BACK
SELECT
LCD LANGUAGE
3English
Fran c,ais
Espa n ol
BACK
SET
Telephone settings
Handset settings
Display alerts
In the display alerts menu, you can change and edit the settings for display
of alerts on the idle screen.
Missed call indicator
When there are missed calls that have not been reviewed in the caller ID log,
the handsets show XX Missed calls.
Each time you review a caller ID log entry marked NEW, the number of
missed calls decreases by one. When you have reviewed all the missed calls,
the missed calls indicator removes.
If you do not want to review the missed calls one by one, you can reset the
missed call indicator. All the entries are then considered old and kept in the
caller ID log.
To reset the missed call indicator:
1. Press MENU in idle mode to enter the main menu.
2. Press CID or DIR to highlight Settings, then press
SELECT.
3. Press CID or DIR to highlight Display alerts, then
press SELECT.
4. Press CID or DIR to highlight Home line or Cell line,
then press SELECT.
SETTINGS
LCD language
Display alerts
CID time sync
BACK
HOME ALERTS
Missed calls
Voicemail
No line
5. Press CID or DIR to highlight Missed calls, press
BACK
SELECT to confirm. The screen displays Reset missed call
indication? Press YES to confirm. You hear a confirmation tone.
You can also press and hold OFF/CANCEL to erase the missed call
indicator when the telephone is not in use.
35
SELECT
SELECT
Telephone settings
Handset settings
Voicemail indicator
If you subscribe to voicemail service offered by your telephone service
appear on the handsets when you have
provider, New voicemail and
new voicemail messages. Contact your telephone service provider for more
information and assistance about using your voicemail service..
After you have listened to all new voicemail messages, the indicators on the
handsets turn off automatically.
Reset the voicemail indicators when the telephone indicates that there is
new voicemail but there is none (for example, when you have accessed your
voicemail while away from home). Clearing the voicemail waiting indicators
only turns off the indicators; it does not delete your voicemail messages. As
long as you have new voicemail messages, your telephone service provider
continues to send the signal to turn on the indicators.
To reset the voicemail indicator:
1. Press MENU on the handset when it is not in use.
2. Press CID or DIR to highlight Settings, then press
SELECT.
3. Press CID or DIR to highlight Display alerts, then
press SELECT.
4. Press CID or DIR to highlight Home line, then
press SELECT.
5. Press CID or DIR to highlight Voicemail, press SELECT.
6. The handset displays Reset voicemail indication?
Press YES to confirm. You hear a confirmation tone.
HOME ALERTS
Missed calls
Voicemail
No line
BACK
SELECT
DISPLAY ALERTS
Home line
Cell line
BACK
SELECT
NOTES:
• Your telephone service provider might alert you to new voicemail messages with a
stutter (broken) dial tone. Contact your telephone service provider for more details.
• For more information about the difference between your answering system and
voicemail, see page 118.
36
Telephone settings
Handset settings
No line
If there is no telephone line connected to the telephone base, the handsets
show No home line. If you do not want to display the message on the
handset screens (for example, if you use the cell line only), you can turn off
the no line alert.
To reset the missed call indicator:
1. Press MENU in
2. Press CID or
press SELECT.
3. Press CID or
press SELECT.
4. Press CID or
press SELECT.
idle mode to enter the main menu.
DIR to highlight Settings, then
DIR to highlight Display alerts, then
HOME ALERTS
Missed calls
Voicemail
No line
BACK
SELECT
DIR to highlight Home line, then
NO LINE ALERT
5. Press CID or DIR to highlight No line, then
press SELECT.
3On
Off
BACK
6. Press CID or DIR to choose On or Off, then press
SET to save. When you choose the handset displays If the line is not
connected, an alert will not appear. You hear a confirmation tone.
SET
Download fail
If the directory download process is interrupted, the handsets display
Download fail. You can reset the download fail indication on the handset.
To reset the voicemail indicator:
1. Press MENU on the handset when it is not in use.
2. Press CID or DIR to highlight Settings, then
press SELECT.
CELL ALERTS
Missed calls
3. Press CID or DIR to highlight Display alerts, then
Download fail
press SELECT.
BACK
SELECT
4. Press CID or DIR to highlight Cell line, then
press SELECT.
Reset
5. Press CID or DIR to highlight Download fail, then
download
press SELECT.
failure
indication?
6. The handset displays Reset download failure indication?
YES
NO
Press YES to confirm. The handset displays If the line is
not connected, an alert will not appear. You hear a confirmation tone.
You can also press and hold OFF/CANCEL to erase the download fail
indicator when the telephone is not in use.
37
Telephone settings
Handset settings
Use caller ID to automatically set date and time
If you subscribe to caller ID service, the date and time will
be set automatically by the caller ID information. You can
turn off this feature if you want to set the date and time
manually.
SETTINGS
LCD language
Display alerts
CID time sync
BACK
SELECT
1. Press MENU on the handset in idle mode to enter the
main menu.
CID TIME SYNC
2. Press CID or DIR to highlight Settings, then
3On
press SELECT.
Off
3. Press CID or DIR to select CID time sync, then
BACK
SET
press SELECT.
4. Press CID or DIR to select On or Off, then press SET to save. You hear
a confirmation tone.
Rename handset
You can change the name of each handset, the new name
of each handset cannot exceed 11 characters.
To rename a handset:
1. Press MENU on the handset when it is not use.
2. Press CID or DIR to highlight Settings, then
press SELECT.
3. Press CID or DIR to highlight Rename handset, then
press SELECT. The screen displays RENAME HANDSET.
4. Use the dialing keys to edit the name. Press MUTE/DELETE
to erase a character.
• Press and hold MUTE/DELETE to erase all characters.
• Press CID to move the cursor to the right or DIR to
the left.
5. Press SAVE. You hear a confirmation tone.
38
SETTINGS
Display alerts
CID time sync
Rename handset
BACK
SELECT
RENAME HANDSET
Room A _ _ _ _ _
BACK
SAVE
Room A
12:31PM
12/31
MENU
Telephone settings
Handset settings
Key tone
The handset is set to beep with each key press. If you turn off the key tone,
there are no beeps when you press keys.
To change the setting:
1. Press MENU on the handset in idle mode to enter the
main menu.
2. Use CID or DIR to scroll to Settings, then
press SELECT.
3. Press CID or DIR to scroll to Key tone, then
press SELECT.
4. Press CID or DIR to adjust the key tone volume, then
press SET to save.
-OR-
SETTINGS
CID time sync
Rename handset
Key tone
BACK
SELECT
KEY TONE VOLUME
OFF
SET
Press OFF to turn off, then press SET to save. You hear
a confirmation tone.
Dial mode
The dial mode is preset to tone dialing. If you have pulse (rotary) service, you
must change the dial mode to pulse dialing before using the telephone.
To change the setting:
1. Press MENU on the handset in idle mode to enter
the main menu.
2. Press CID or DIR to highlight Settings, then
press SELECT.
3. Press CID or DIR to highlight Dial mode, then
press SELECT.
4. Press CID or DIR to choose Tone or Pulse, then
press SET to save. You hear a confirmation tone.
SETTINGS
Rename handset
Key tone
Dial mode
BACK
DIAL MODE
3Tone
Pulse
BACK
39
SELECT
SET
Telephone settings
Handset settings
Voice announce caller ID
You can set your handset and/or telephone base to announce the caller
ID information for incoming calls. The voice announce caller ID setting is
independent for each handset and telephone base.
To change the setting:
1. Press MENU on the handset in idle mode to enter
the main menu.
2. Press CID or DIR to highlight Settings, then
press SELECT.
3. Press CID or DIR to highlight Caller ID Annc, then press SELECT.
4. Press CID or DIR to highlight Handset or Base, then press SELECT.
5. Press CID or DIR to choose On or Off, then press
SET to save. You hear a confirmation tone.
NOTE:
• When there are up to five handsets registered, the telephone system supports caller ID
announce for the telephone base and all handsets. If six or more handsets are registered,
the system supports caller ID announce for the first four registered handsets only.
• If the phone number of the incoming call match the last 7 digits of a directory entry, the
name will be announced as it appears in the entry.
• The phone number will be announced when the name is unknown, private or not
provided. Only the last 11 numbers of a phone number is announced.
• No information will be announced if both the name and number are private, unknown or
not provided.
• This feature is not supported with headsets.
• This feature does not announce information for call waiting calls.
• If both home and cell lines are ringing, only the caller ID information of the first ringing
line will be announced.
• The voice announce caller ID feature is available in English only.
• If you set the number of rings as 3 rings (page 118), the answering system may not
have enough time to announce the caller’s full information.
Website
You can use this feature to view the AT&T website address.
1. Press MENU on the handset in idle mode to enter the main menu.
2. Use CID or DIR to scroll to Website, then press SELECT. The handset
screen shows the AT&T
website address.
3. Press OK to exit.
40
Telephone settings
Handset settings
Home area code
If you dial seven digits to make a local call (area code not required), enter
your area code into the telephone as the home area code. When you receive
a call from within your home area code, the caller ID history only displays the
seven digits of the telephone number.
This feature makes it easy for you to place a call from the caller ID log. If you
dial 10 digits to make a local phone call, do not use this home area code
feature. If you do, you cannot place local calls from your caller ID log, as they
will have only seven digits.
To set the home area code:
1. Press MENU on the handset in idle mode to enter the
HOME AREA CODE
main menu.
2. Press CID or DIR to highlight Directory, then press
--BACK
SET
SELECT.
3. Press OPTION to choose Home.
4. Press CID or DIR to highlight Home area code, then press SELECT.
The screen displays Only for 7 digits dialing from Caller ID log.
5. Use the dialing keys to enter the desired home area code.
• Press MUTE/DELETE to erase a digit.
• Press and hold MUTE/DELETE to erase all digits.
• Press CID to move the cursor to the right or DIR to the left.
6. Press SET to save. The handset displays Area code will not show in
Caller ID log. You hear a confirmation tone.
NOTE: If, in the future, your telephone service provider requires you to dial 10 digits to
make a local call (area code + telephone number), you will need to delete your home area
code. With the home area code displayed, press and hold MUTE/DELETE, and then press
SET. The home area code is now restored to its default setting of _ _ _ (empty).
41
Telephone settings
Handset settings
Cell area code
Most cell phone entries are stored in a 10-digit format. If all of your cell
phone entries are stored this way, you do not need to program your cell
area code.
If your cell phone stores entries in a 7-digit format, we recommend that you
program your cell area code so that your 7-digit directory entries can be
dialed correctly using your home line.
To set the cell area code:
1. Press MENU on the handset in idle mode to enter the main menu.
2. Press CID or DIR to highlight Directory, then press SELECT.
3. Press CID or DIR to highlight a desired downloaded directory, then
press OPTION.
4. Press SELECT to choose Cell area code. The handset displays Only for 7
digits dialing from Caller ID log.
5. Use the dialing keys to enter the desired cell area code.
• Press MUTE/DELETE to erase a digit.
• Press CID to move the cursor to the right or DIR to the left.
6. Press SELECT to confirm. The handset screen displays Area code will not
show in Caller ID log. You hear a confirmation tone.
42
Telephone settings
Telephone base settings
Ringer volume
You can select the ringer volume for incoming calls on home line and the
cell line.
To adjust the telephone base ringer volume:
1. Press MENU on the telephone base in idle mode to
enter the main menu.
2. Press CID or DIR to highlight Ringers, then
press SELECT.
3. Press SELECT to choose Ringer volume.
4. Press CID or DIR to select All lines, Home, Cell-D1
or Cell-D2, then press SELECT.
5. Press CID or DIR to adjust the ringer volume.
A sample of each ringer volume plays as you scroll
through the choices.
-ORPress OFF to turn off the ringer. The telephone base
displays Ringer off.
6. Press SET to save. You hear a confirmation tone.
RINGERS
Ringer volume
Ringer tone
BACK
SELECT
RINGER VOLUME
All lines
Home
Cell-D1
BACK
SELECT
RINGER VOLUME
Active devices
OFF
SET
-OR1. Press VOLUME to set the ringer volume while the
telephone base is in idle mode to set the ringer volume
for all lines.
2. Press SET to confirm and you hear a confirmation tone.
-ORPress OFF to silence the ringer volume,
then press SET to save. You hear a confirmation tone.
NOTES:
• Changing the handset ringer volume does not affect base ringer volume. For more
information on base ringer volume, see page 55.
• When the ringer volume for all calls (home and cellular) is set to off, a ringer off icon
appears steady. When only one or two of the ringer volume settings are set to off, a
ringer off icon
flashes.
• The ringer volume level also determines the ringer levels of intercom calls (page 73).
• For the handsets that support voice announce setting, when the ringer is set as off, the
screen displays Caller ID won’t be announced. You hear a confirmation tone.
43
Telephone settings
Telephone base settings
Ringer tone
You can select the ringer tones for incoming calls on home and the cell line.
To select a ringer tone:
1. Press MENU on the telephone base in idle mode to enter the main menu.
2. Press CID or DIR to highlight Ringers, then
RINGERS
Ringer
volume
press SELECT.
Ringer tone
3. Press CID or DIR to highlight Ringer tone, then
BACK
SELECT
press SELECT.
4. Press CID or DIR to select All lines, Home, Cell-D1
RINGER TONE
or Cell-D2, then press SELECT.
All lines
5. Press CID or DIR to select a ringer tone. A sample of Home
Cell-D1
each ringer tone plays as you scroll through the choices. BACK
SELECT
6. Press SET to save. You hear a confirmation tone.
NOTE: If you turn off the ringer volume, you do not hear ringer tone
samples.
RINGER TONE
3Tone 1
Tone 2
Tone 3
BACK
SET
LCD language
You can select English, Français or Español to be used in all screen displays.
To select a language:
1. Press MENU on the telephone base in idle mode to enter the main menu.
2. Press CID or DIR to highlight Settings, then press SELECT.
3. Press SELECT to choose LCD language.
SETTINGS
4. Press CID or DIR to choose from English, Français
LCD Language
Display alerts
or Español, then press the SET to save. You hear a
CID time sync
confirmation tone.
BACK
SELECT
LCD LANGUAGE
3English
Fran c,ais
Espa n ol
BACK
44
SET
Telephone settings
Telephone base settings
Display alerts
The display alerts settings allow you to change the settings of the indicators
for missed calls, voicemail, no line alert and download failure notification.
Missed call indicator
When there are missed calls that have not been reviewed in the caller ID log,
the handsets show XX Missed calls.
Each time you review a caller ID log entry marked NEW, the number of
missed calls decreases by one. When you have reviewed all the missed calls,
the missed calls indicator removes.
If you do not want to review the missed calls one by one, you can reset the
missed call indicator. All the entries are then considered old and kept in the
caller ID log.
To reset the missed call indicator:
1. Press MENU in idle mode to enter the main menu.
2. Press CID or DIR to highlight Settings, then press
SELECT.
3. Press CID or DIR to highlight Display alerts, then
press SELECT.
4. Press CID or DIR to highlight Home line or Cell line,
then press SELECT.
5. Press CID or DIR to highlight Missed calls, press
SELECT to confirm. The screen displays Reset missed
call indication? Press YES to confirm. You hear a
confirmation tone.
You can also press and hold OFF/CANCEL to erase the
missed call indicator when the telephone is not in use.
45
DISPLAY ALERTS
Home line
Cell line
BACK
SELECT
HOME ALERTS
Missed calls
Voicemail
No line
BACK
SELECT
Reset
missed call
indication?
YES
NO
Telephone settings
Telephone base settings
If you subscribe to voicemail service offered by your telephone service
appear on the cordless handset and telephone
provider, Voicemail and
base when you have new voicemail messages. Contact your telephone
service provider for more information and assistance about using your
voicemail service. This feature only works on the voicemail associated with
home line, not the cell line.
After you have listened to all new voicemail messages, the indicators on the
handset and telephone base turn off automatically.
Use the clear voicemail feature when the telephone indicates that there is
new voicemail but there is none (for example, when you have accessed your
voicemail while away from home). Clearing the voicemail waiting indicator
only turns off the indicators; it does not delete your voicemail messages. As
long as you have new voicemail messages, your telephone service provider
continues to send signals that turn on the indicators.
To clear the voicemail indication manually:
1. Press MENU on the telephone base in idle mode to
enter the main menu.
2. Press CID or DIR to scroll to Settings, then
press SELECT.
3. Press CID or DIR to scroll to Display alerts, then
press SELECT.
4. Press CID or DIR to highlight Home line, then
press SELECT.
5. Press CID or DIR to scroll to Voicemail, then press
the SELECT.
6. The screen shows Reset voicemail indication? Press
YES to turn the voicemail indication off. You hear a
confirmation tone.
SETTINGS
LCD language
Display alerts
CID time sync
BACK
SELECT
DISPLAY ALERTS
Home line
Cell line
BACK
SELECT
HOME ALERTS
Missed calls
Voicemail
No line
BACK
SELECT
Reset
voicemail
indication?
NOTES:
• Your telephone service provider might alert you to new
YES
voicemail messages with a stutter (broken) dial tone. Contact
your telephone service provider for more details.
• For more information about the difference between your answering system and
voicemail, see page 122.
46
NO
Telephone settings
Telephone base settings
No line
If there is no telephone line connected to the telephone base, the handsets
show No home line. If you do not want to display the message on the
handset screens (for example, if you use the cell line only), you can turn off
the no line alert.
SETTINGS
To turn the line alert indicator on or off:
1. Press MENU on the telephone base in idle mode to
enter the main menu.
2. Press CID or DIR to scroll to Settings, then
press SELECT.
3. Press CID or DIR to scroll to Display alerts, then
press SELECT.
4. Press CID or DIR to highlight Home, then
press SELECT.
5. Press CID or DIR to highlight No line, then press
SELECT.
6. Press CID or DIR to select On or Off, then press the
SET to save. You hear a confirmation tone.
LCD language
Display alerts
CID time sync
BACK
DISPLAY ALERTS
Home line
Cell line
BACK
SELECT
HOME ALERTS
Missed calls
Voicemail
No line
BACK
SELECT
NO LINE ALERTS
3On
Off
BACK
Download fail
SELECT
SET
If the directory download process is interrupted, the handsets display
Download fail. You can reset the download fail indication on the handset.
To reset the voicemail indicator:
1. Press MENU on the telephone base when in idle mode
to enter the main menu.
2. Press CID or DIR to highlight Settings, then
press SELECT.
3. Press CID or DIR to highlight Display alerts, then
press SELECT.
4. Press CID or DIR to highlight Cell line, then
press SELECT.
5. Press CID or DIR to highlight Download fail, then
press SELECT.
6. Thescreen displays Reset download failure indication?
Press YES to confirm. The screen displays If the line is
not connected, an alert will not appear. You hear a
confirmation tone.
You can also press and hold OFF/CANCEL to erase the
download fail indicator when the telephone is not in use.
47
SETTINGS
LCD language
Display alerts
CID time sync
BACK
SELECT
DISPLAY ALERTS
Home line
Cell line
BACK
SELECT
CELL ALERTS
Missed calls
Download fail
BACK
SELECT
Reset
download
failure
indication?
YES
NO
Telephone settings
Telephone base settings
Use caller ID to automatically set date and time
If you subscribe to caller ID service, the date and time will be set
automatically by the caller ID information. You can turn off this feature if you
want to set the date and time manually.
1. Press MENU on the telephone base in idle mode to
enter the main menu.
2. Press CID or DIR to highlight Settings, then
press SELECT.
3. Press CID or DIR to highlight CID time sync, then
press SELECT.
4. Press CID or DIR to select On or Off, then press SET
to save. You hear a confirmation tone.
SETTINGS
LCD language
Display alerts
CID time sync
BACK
SELECT
CID TIME SYNC
3On
Off
BACK
SET
Rename base
You can change the name of the telephone base, the new name of the
telephone base cannot exceed 11 characters.
To rename the telephone base:
SETTINGS
1. Press MENU on the telephone base in idle mode to
Display alerts
enter the main menu.
CID time sync
Rename base
2. Press CID or DIR to highlight Settings, then
BACK
SELECT
press SELECT.
3. Press CID or DIR to highlight Rename base, then
RENAME BASE
press SELECT. The screen displays RENAME BASE
ROOM A_ _ _ _ _
4. Use the dialing keys to edit the name. Press DELETE/X
BACK
SAVE
to erase a character.
• Press and hold DELETE/X to erase all characters.
• Press CID or DIR to move the cursor to the left or right.
5. Press SAVE. You hear a confirmation tone.
48
Telephone settings
Telephone base settings
Key tone
The telephone base is set to beep with each key press. If you turn off the
key tone, there are no beeps when you press keys.
To change the setting:
1. Press MENU on the telephone base in idle mode to
enter the main menu.
2. Press CID or DIR to highlight Settings, then
press SELECT.
3. Press CID or DIR to highlight Key tone, then
press SELECT.
4. Press CID or DIR to adjust the key tone volume.
You hear a sample of each key tone volume while
adjusting. Press SET to save your preference.
-ORPress OFF to turn off, then press SET to save. You hear
a confirmation tone.
49
SETTINGS
CID time sync
Rename base
Key tone
BACK
SELECT
KEY TONE VOLUME
Active devices
OFF
SET
Telephone settings
Telephone base settings
Set date and time
The answering system announces the day and time of each message prior to
playing it. If you subscribe to caller ID service, the day, month and time are
set automatically with each incoming call. If you do not want to set the date
and time automatically with caller ID information, turn this feature off (see
Use caller ID to automatically set date and time on page 38). However, the
year must be correct so that the day of the week can be calculated from the
caller ID information. Before using the answering system,
Intercom
Bluetooth
set the date and time as follows.
After registration or a power failure, the telephone base
will prompt you to set the date and time (see page 13).
To set the date and time:
Ringers
Set date/time
BACK
SELECT
SET DATE
Active devices
01/01/11
MM/DD/YY
1. Press MENU on the telephone base in idle mode to
enter the main menu.
BACK
SET
2. Press CID or DIR to highlight Set date/time, then
press SELECT.
SET TIME
Active devices
3. Press CID or DIR to select the month, then press
06:08 PM
SET, or enter the two-digit number (01-12) using the
BACK
SET
dialing keys (0-9).
4. Press CID or DIR to select the day, then press SET, or enter the twodigit number (01-31) using the dialing keys (0-9).
5. Press CID or DIR to select the year, then press SET, or enter the twodigit number (00-99) using the dialing keys (0-9),
then press SET.
6. Press CID or DIR to select the hour, then press SET, or enter the
two-digit number (01-12) using the dialing keys (0-9).
7. Press CID or DIR to select the minute, then press SET, or enter the
two-digit number (00-59) using the dialing keys (0-9).
8. Press CID or DIR to highlight AM or PM, or press 2 for AM or 7 for PM.
Press SET to save. You hear a confirmation tone.
NOTE: If the date and time are not set when a message is recorded, the system announces,
“Time and day not set,” before each message plays.
50
Telephone settings
Telephone base settings
Use caller ID to automatically set date and time
If you subscribe to caller ID service, the date and time will be set
automatically by the caller ID information. You can turn off this feature if you
want to set the date and time manually.
1. Press MENU on the telephone base in idle mode to
enter the main menu.
2. Press CID or DIR to highlight Settings, then
press SELECT.
3. Press CID or DIR to select CID time sync, then
press SELECT.
4. Press CID or DIR to select On or Off, then press
SET to save. You hear a confirmation tone.
SETTINGS
LCD language
Rename base
CID time sync
BACK
SELECT
CID TIME SYNC
3On
Off
BACK
SET
Dial mode
The dial mode is preset to tone dialing. If you have pulse (rotary) service, you
must change the dial mode to pulse dialing before using the telephone.
To change the setting:
1. Press MENU on the telephone base in idle mode to
enter the main menu.
2. Press CID or DIR to highlight Settings, then
press SELECT.
3. Press CID or DIR to highlight Dial mode, then
press SELECT.
4. Press CID or DIR to choose Tone or Pulse, then
press SET to save. You hear a confirmation tone.
NOTE: While you are on a call in pulse dialing mode, press TONE
to temporarily change to tone dialing mode.
51
SETTINGS
Rename base
Key tone
Dial mode
BACK
SELECT
DIAL MODE
3Tone
Pulse
BACK
SET
Telephone settings
Telephone base settings
Voice announce caller ID
You can set your telephone base to announce the caller ID information for
incoming calls. The voice announce caller ID setting is independent for each
handset and telephone base.
To change the setting:
1.
2.
3.
4.
5.
Press MENU on the telephone base in idle mode to enter the main menu.
Press CID or DIR to highlight Settings, then press SELECT.
Press CID or DIR to highlight Caller ID Annc, then press SELECT.
Press CID or DIR to highlight Handset or Base, then press SELECT.
Press CID or DIR to choose On or Off, then press SET to save. You hear
a confirmation tone.
NOTES:
• When there are up to five handsets registered, the telephone system supports caller ID
announce for the telephone base and all handsets. If six or more handsets are registered,
the system supports caller ID announce for the first four registered handsets only.
• If the phone number of the incoming call matches the last 7 digits of a directory entry,
the name will be announced as it appears in the entry.
• The phone number will be announced when the name is unknown, private or not
provided. Only the last 11 digits of a phone number is announced.
• No information will be announced if both the name and number are private, unknown or
not provided.
• This feature is not supported with headsets.
• This feature does not announce information for call waiting calls.
• If both home and cell lines are ringing, only the caller ID information of the first ringing
line will be announced.
• The voice announce caller ID feature is available in English only.
• If you set the number of rings for the answering system as 3 rings (page 118), the
answering system may not have enough time to announce the caller’s full information.
Website
You can use this feature to view the AT&T website address
for product support or accessory purchasing.
1. Press MENU on the telephone base in idle mode to
enter the main menu.
2. Use CID or DIR to scroll to Website, then press
SELECT. The screen shows the AT&T website address.
3. Press OK to exit.
Bluetooth
Ringers
Set date/time
Website
BACK
SELECT
www.telephones
.att.com
OK
52
Telephone settings
Telephone base settings
Home area code
If you dial seven digits to make a local call (area code not required), enter
your area code into the telephone as the home area code. When you receive
a call from within your home area code, the caller ID history only displays the
seven digits of the telephone number.
This feature makes it easy for you to place a call from the caller ID log. If you
dial 10 digits to make a local phone call, do not use this home area code
feature. If you do, you cannot place local calls from your caller ID log, as they
will have only seven digits.
To set the home area code:
1. Press MENU on the telephone base in idle mode to
enter the main menu.
2. Press CID or DIR to highlight Directory, then
press SELECT.
3. Press OPTION to choose Home.
4. Press CID or DIR to highlight Home area code, then
press SELECT.
The screen displays Only for 7 digits dialing from
Caller ID log.
5. Use the dialing keys to enter the desired home
area code.
• Press DELETE/X to erase a digit.
• Press and hold DELETE/X to erase all digits.
• Press CID or DIR to move the cursor to the left or
right.
6. Press SET to save. The handset displays Area code will
not show in Caller ID log. You hear a confirmation tone.
Play messages
Answering sys
Directory
Caller ID log
BACK
SELECT
DIRECTORY
Home
Cell phone A
Cell phone
OPTION
REVIEW
HOME
Add contact
Home area code
BACK
SELECT
HOME AREA CODE
Active devices
___
BACK
SET
NOTE: If, in the future, your telephone service provider requires you to dial 10 digits to
make a local call (area code + telephone number), you will need to delete your home area
code. With the home area code displayed, press and hold DELETE/X, and then press SET.
The home area code is now restored to its default setting of _ _ _ (empty).
53
Telephone settings
Telephone base settings
Cell area code
If you have downloaded a directory from your cell phone, you may need
to set your cell area code in order to dial a number from your downloaded
directory correctly.
Most cell phone entries are stored in a 10-digit format. If all of your cell
phone entries are stored this way, you do not need to program your cell
area code.
If your cell phone stores entries in a 7-digit format, we recommend that you
program your cell area code so that your 7-digit directory entries can be
dialed correctly using your land lines.
To set the cell area code:
1. Press MENU on the telephone base in idle mode to
enter the main menu.
2. Press CID or DIR to highlight Directory, then
press SELECT.
3. Press CID or DIR to highlight a desired downloaded
directory, then press OPTION.
4. Press SELECT to choose Cell area code. The screen
displays Only for 7 digits dialing from Caller ID log.
5. Use the dialing keys to enter the desired cell area code.
• Press MUTE/DELETE to erase a digit.
• Press and hold MUTE/DELETE to erase all digits.
• Press CID or DIR to move the cursor to the left or
right.
6. Press SET to save. The handset screen displays
Area code will not show in Caller ID log. You hear a
confirmation tone.
54
Play messages
Answering sys
Directory
Caller ID log
BACK
SELECT
DIRECTORY
Home
Cell phone A
Cell phone B
OPTION
REVIEW
CELL PHONE A
Cell area code
Last update
Remove DIR
BACK
SET
CELL AREA CODE
Active devices
___
BACK
SET
Telephone settings
Telephone settings
Telephone base ringer volume
Press VOLUME on the telephone base to adjust the ringer volume when
the telephone is not in use. When you set the ringer volume to zero, the base
ringer is off and the system announces, “Base ringer is off.”
Press
/ VOLUME
during an incoming call to mute the ringer temporarily.
Answering system settings
Go to Answering system settings starting on page 114 for instructions
on how to use a system handset to modify the answering system settings
shown below.
Setting
Page
Answer on/off
113
Announcement (play, record and delete)
114-116
Call screening
117
Number of rings
118
Remote access code
119
Message alert tone
120
Recording time
121
55
Telephone operation
Make, answer and end a call
Make, answer or end a home call
Using a cordless handset:
To make a home call:
• Press HOME/FLASH or /SPEAKER, then enter the telephone number.
To predial a home call:
• Enter the telephone number, then press
To answer a home call:
• Press HOME/FLASH or
HOME/FLASH or
/SPEAKER.
/SPEAKER.
To end a home call:
• Press
OFF/CANCEL or put the handset in the telephone base or charger.
NOTES:
• The screen shows the elapsed time as you talk (in hours, minutes and seconds).
• When predialing (preview numbers before dialing), press MUTE/DELETE to backspace
and delete; press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).
• You cannot answer a home call using your connected cell phone.
Using the telephone base:
To make a home call:
• Press HOME on the telephone base, then enter the
telephone number.
To predial a home call:
• Enter the telephone number, then press
HOME.
To answer a home call:
• Press HEADSET or HOME.
To end a call a home call:
• Press HOME, or the corresponding line button to end the call.
NOTES:
• The screen shows the elapsed time as you talk (in hours, minutes and seconds).
• When predialing (preview numbers before dialing), press DELETE/X to backspace and
delete; press the REDIAL/PAUSE softkey to insert a dialing pause (a p appears).
56
Telephone operation
Make, answer and end a call
Using a Bluetooth headset:
You can use a Bluetooth headset on home calls. However, you need to keep
the device within 15 feet of the telephone base for optimal performance.
Please see the user’s manual of your Bluetooth headset for more information.
To answer a home call using a Bluetooth headset:
• Press HEADSET on the telephone base or the call key on your headset.
To end a home call:
• Press HEADSET , or the call key on your headset.
To transfer a call from the telephone base to a Bluetooth headset:
• Press HEADSET , then press SELECT to choose the headset. The
telephone base displays Transferring audio to Headset A.
To transfer a call from the Bluetooth headset back to the handset:
• Press HOME.
NOTES:
• If you answer a call using a Bluetooth headset, and you lose the Bluetooth connection
or the battery is depleted, the call is lost.
• When you try to use a Bluetooth headset that is not connected to the base, the
telephone base displays Bluetooth headset not connected. Press CONNECT to
connect your headset to the telephone system. Refer to Bluetooth connection from
idle mode on page 26 and Connect/disconnect an active device on page 23.
• While using the cell line, you cannot choose Use BT headset.
57
Telephone operation
Make, answer and end a call
Call waiting on home call
If you subscribe to call waiting service from your telephone service provider,
you hear a tone if someone calls while you are already on a call.
• Press HOME/FLASH on the handset, or press FLASH on the telephone
base to put your current call on hold and take the new call.
• Press HOME/FLASH on the handset, or press FLASH on the telephone
base at any time to switch back and forth between calls.
Make, answer or end a cell call
You can connect a maximum of two Bluetooth enabled cell phones to the
telephone base, but only one cell phone can be used on a cell call at a time.
The TL96271/TL96371/TL96471 can be used to make or answer calls on
the cell phone line.
Using a cordless handset:
To make a cell call:
• Enter the telephone number, then press
CELLULAR.
-OR1. Press CELLULAR.
2. Enter the telephone number, then press DIAL.
If you have only one cell phone connected to the telephone base, it is
automatically selected to make cell calls. If you have two cell phones
connected to the telephone base, the telephone system prompts you to select
a cell phone before you make a cell call.
To answer a cell call:
• Press CELLULAR.
To end a cell call:
• Press
OFF/CANCEL or put the handset in the charger.
NOTES:
• You can also use your cell phone to answer the call. If you answer with your cell phone,
it disconnects from the telephone base.
• When you try to make a cell call but your cell phone is not connected to the base, the
cordless handset displays No cellular is ready for connection Press CONNECT to
connect your cell phone to the telephone system. Refer to Bluetooth connection from
idle mode on page 26 and Connect/disconnect an active device on page 23.
58
Telephone operation
Make, answer and end a call
Using the telephone base:
To make a cell call:
1. Press CELLULAR, then enter the telephone number.
2. Press DIAL.
To predial a cell call:
• Enter the telephone number, then press CELLULAR .
If you have only one cell phone connected to the telephone base, it is
automatically selected to make cell calls. If you have two cell phones
connected to the telephone base, the telephone system prompts you to select
a cell phone before you make a cell call.
To answer a cell call:
• Press CELLULAR .
To end a cell call:
• Press CELLULAR
NOTES:
• You can also use your cell phone to answer the call. If you answer with your cell phone,
it disconnects from the telephone base.
• If you do not want to answer the call, press REJECT.
• When you try to make a cell call but your cell phone is not connected to the base, the
telephone base displays Cellular phone not connected. Press CONNECT to connect
your cell phone to the telephone system. Refer to Bluetooth connection from idle
mode on page 26 and Connect/disconnect an active device on page 23.
Call waiting on the cell line
If you subscribe to call waiting service from your cell phone service provider,
you hear a beep if someone calls while you are already on a call.
Using a cordless handset:
• Press CELLULAR on the handset to put your current call on hold and
take the new call.
• Press CELLULAR on the handset at any time to switch back and forth
between calls.
-OR• Press SWAP to switch. To switch back, press OPTION. Press CID or DIR
to highlight Swap, then press SELECT.
Using the telephone base:
• Press SWAP on the telephone base. The original call is put on hold and
you can take the new call.
• Press OPTION on the telephone base. Press CID or DIR to highlight
Swap. Press SELECT to resume the original call. The other incoming cell
call is put on hold.
59
Telephone operation
Make, answer and end a call
Answer an incoming cell call while on a home call
If you are on a home call and you receive an incoming cell call, you hear a
beep and
1 or
2 displays on the handset you are using. The telephone
base and all other handsets ring.
To answer the incoming cell call:
Using a cordless handset:
• Press CELLULAR on the handset. The home call is automatically placed
on hold and all other handsets display Home call on hold and
Cell line in use alternately.
Using the telephone base:
• Press CELLULAR on the telephone base. The home call is automatically
placed on hold and all other handsets display Home call on hold and
Cell line in use alternately.
To end the cell call:
Using a cordless handset:
• Press
OFF/CANCEL on the handset. The home line is still on hold. All
handsets display Home call on hold.
Using the telephone base:
• Press CELLULAR on the telephone base. The home line is still on hold.
All handsets display Home call on hold.
To resume the home call on hold:
Using a cordless handset:
• Press HOME/FLASH on the handset off hold.
Using the telephone base:
• Press FLASH on the telephone base.
NOTE: If you have voicemail service active on your cell phone, and you do not answer the
incoming cell call, the call is answered by your cell phone’s voicemail. Contact your cell
phone service provider for more information about voicemail service.
60
Telephone operation
Make, answer and end a call
Answer a home call while on a cell call
If you are on a cell call and you receive an incoming home call, you hear a
beep and
displays on the handset you are using. The telephone base and
all other handsets will ring.
To answer the incoming home call:
Using a cordless handset:
• Press HOME/FLASH on the handset. The cell call is automatically
placed on hold and all other handsets display Cell call on hold and
Home line in use alternately.
Using the telephone base:
• Press HOME on the telephone base for the ringing line. The cell call is
automatically placed on hold. The cordless handset displays Cell call on
hold and Home line in use alternately.
To end the home call:
Using a cordless handset:
• Press
OFF/CANCEL on the handset. The cell line is still on hold. All
handsets display Cell call on hold.
Using the telephone base:
• Press CELLULAR on the telephone base. The cell line is still on hold.
The telephone base and handsets display Cell call on hold.
To resume the cell call on hold:
Using a cordless handset:
• Press CELLULAR on the handset.
Using the telephone base:
• Press CELLULAR on the telephone base.
NOTE: If you have turned on your answering system and you do not answer the incoming
home call, the call is answered by your answering system.
61
Telephone operation
Conference calls
Conference home and cell calls
When you have calls established on the home and cell lines, you can create
a three-way conference.
To conference both home and cell calls:
1. Press OPTION on the handset or telephone base.
2. Press CID or DIR to highlight Conference.
3. Press SELECT. The conferencing handset and telephone screen displays
Lines now in conference.
To select an option while on a conference call:
1. Press OPTION on the handset or telephone base.
1. Press CID or DIR to select one of the following options:
• End Home line
• End Cell line
• End Conference
• Directory
• Caller ID log
3. Press SELECT.
To end a conference call:
• Press
OFF/CANCEL or put the handset back in the telephone base
or charger.
-OR• Press OPTION on the handset or telephone base. Then press CID or
DIR on the handset or telephone base to highlight End Conference. Press
SELECT to end the conference.
Using the home and cell lines together:
• You can be on two different calls using the cell line and home line at the
same time using two handsets.
• You cannot be on a call using the cell line and a Bluetooth headset via the
home line at the same time. These are both Bluetooth devices and only
one can be used at a time.
• If you are on a call using the cell line, you cannot join the call using your
paired cell phone. However, you can join the call using another TL96271/
TL96371/TL96471 handset. Your cell phone is being used for the phone
call so only features that are normally available during a call can be used.
62
Telephone operation
Options while on calls
Speakerphone
Using a cordless handset:
During a call, press /SPEAKER on the handset to switch between the
speakerphone and cordless handset.
Using the telephone base:
• Press HOME on the telephone base.
• Press
CELLULAR on the telephone base.
Volume control
While on a call, you can adjust the listening volume on the handset or
telephone base.
If this is a cell call and the volume is too loud, too quiet or drops out, try
changing the volume on your cell phone. On some cell phones, changing the
volume on the cell phone effects your cell call volume on the TL96271/
TL96371/TL96471 cordless handsets.
To adjust the listening volume of a cordless handset:
• Press /VOLUME or VOLUME/ on the handset while on a call.
To adjust the listening volume of the telephone base:
• Press VOLUME on the telephone base while on a call.
NOTE: The handset earpiece volume setting (1-6) and speakerphone volume setting
(1-6) are independent. The speakerphone volume setting of the telephone base (1-8) is
also independent.
Silencing the ringer
When the telephone is ringing, you can temporarily silence the ringer of the
handset or telephone base without disconnecting the call. The next call rings
normally at the preset volume.
To silence the handset ringer:
• Press SILENCE,
OFF/CANCEL or MUTE/DELETE on the handset and
Ringer muted appears.
63
Telephone operation
Options while on calls
To silence the base ringer:
• Press SILENCE. Ringer muted appears.
-OR• Press MUTE. The telephone base displays Ringer muted.
Mute
Use the mute function to turn off the microphone. You can hear the caller,
but the caller does not hear you.
To mute a call:
• While on a call, press MUTE/DELETE on the handset, or press MUTE on the
telephone base. When mute is on, the handset and telephone base show
Microphone off for a few seconds and the MUTE icon appears until the
mute function is turned off.
To take a call off mute:
• Press MUTE/DELETE on the handset, or press MUTE on the telephone
base and resume speaking. When mute is off, Microphone on appears
temporarily on the handset and telephone base.
Mute is automatically canceled when you end the call.
Temporary tone dialing
If you have pulse (rotary) service only, you can switch from pulse to touch-tone
dialing temporarily during a call. This is useful if you need to send touch-tone
signals to access your telephone banking or long distance services.
During a call:
1. Press TONE on the handset or telephone base.
2. Use the dialing keys to enter the relevant number. The telephone sends
touch-tone signals.
3. The telephone automatically returns to pulse dialing mode after you end
the call.
64
Telephone operation
Options while on calls
Hold
You can place any call on hold. You hear an alert tone at the telephone base
if you have not taken the call off of hold after 14 minutes. You hear another
alert tone at the telephone base 30 seconds later. At 15 minutes on hold, the
call on hold automatically disconnects.
To place a home call on hold:
• Press HOLD on the handset or telephone base.
Home call on hold appears on the handsets
and telephone base. HOME/FLASH flashes on
the handsets and HOME on the telephone
base flashes.
To resume a home call on hold:
• Press
HOME/FLASH on handsets and
HOME on the telephone base.
To place a cell call on hold:
• Press HOLD on the handset or telephone base. Cell call on hold appears
on the handsets and telephone base. CELLULAR on the handsets and
on the telephone base flash.
To resume a cell call on hold:
• Press CELLULAR. on the handset or telephone base.
Equalizer
The equalizer feature on the handset enables you to change
the quality of the handset audio to best suit your hearing.
While on a call, or listening to a message or announcement,
press EQ to select the equalizer setting Treble 1, Treble 2,
Bass or Natural (the default setting) for the handset. The
current setting is shown on the handset for two seconds.
NOTES:
• The equalizer feature does not apply to the speakerphone on the telephone base or the
connected Bluetooth headset.
• If you switch the call between the handset and speakerphone by pressing /SPEAKER,
the audio setting remains unchanged.
• The current equalizer setting remains unchanged until a new setting is selected.
65
Telephone operation
Options while on calls
Chain dialing
Use this feature to initiate a dialing sequence from numbers stored in the
directory, caller ID log or redial while you are on a call.
Chain dialing can be useful if you wish to access other numbers (such as bank
account numbers or access codes) from the directory, caller ID log or redial
list.
To access a number in the directory while on a call:
Using a cordless handset:
1. Press OPTION.
2. Press CID or DIR to highlight Directory, then press SELECT.
3. Press CID or DIR to highlight the desired directory, then press REVIEW.
4. Press CID or DIR to highlight to the desired entry or perform an
alphabetical search (page 95).
5. Press DIAL to dial the displayed number.
Using the telephone base:
1. Press OPTION.
2. Press CID or DIR to highlight
3. Press CID or DIR to highlight
4. Press CID or DIR to highlight
alphabetical search (page 95).
5. Press DIAL to dial the displayed
Directory, then press SELECT.
the desired directory, then press REVIEW.
to the desired entry or perform an
number.
66
Telephone operation
Options while on calls
To access a number in the caller ID log while on a call:
Using a cordless handset:
1. Press OPTION.
2. Press CID or DIR to highlight Caller ID log, then press SELECT.
3. Press CID or DIR to highlight the desired directory, then press REVIEW.
4. Press CID or DIR to scroll to the desired entry.
5. Press DIAL to dial the displayed number.
Using the telephone base:
1. Press OPTION.
2. Press CID or DIR to highlight Caller ID log, then press SELECT.
3. Press CID or DIR to highlight the desired directory, then press REVIEW.
4. Press CID or DIR to scroll to the desired entry.
5. Press DIAL to dial the displayed number.
To access the redial list while on a call:
Using a cordless handset:
1. Press REDIAL/PAUSE.
2. Press CID , DIR, or REDIAL/PAUSE until the desired number displays,
then press DIAL to dial the displayed number.
Using the telephone base:
1. Press REDIAL/PAUSE.
2. Press CID, DIR, or REDIAL/PAUSE until the desired number displays,
then press DIAL to dial the displayed number.
NOTES:
• You cannot edit a directory entry while on a call. For more details about the
directory, see page 88.
• You cannot copy a caller ID log entry into the directory while on a call. For more details
about caller ID log, see page 88.
• You can only view the numbers in the directory, caller ID log or redial list while on a
call and cannot edit, delete or save entries.
• Press BACK or
OFF/CANCEL on the handset, or BACK or CANCEL on the telephone
base to exit redial list, directory or caller ID log while on a call.
67
Telephone operation
Redial
Each handset and telephone base stores the last 20 dialed numbers (up to
30 digits each) on the redial list. The redial entries of each handset and the
telephone base are independent.
Review the redial list
To review the redial list of a cordless handset:
1. Press REDIAL/PAUSE in idle mode.
2. Press CID , DIR or REDIAL/PAUSE repeatedly to
browse the list. The handset beeps twice at the end
of the list.
Press
OFF/CANCEL to exit.
To review the redial list of the telephone base:
1. Press REDIAL in idle mode.
2. Press CID, DIR or REDIAL/PAUSE repeatedly to browse the list. The
telephone base beeps twice at the end of the list.
Press CANCEL to exit.
Dial a redial entry
To dial a redial entry of a cordless handset:
1. Press HOME/FLASH, or /SPEAKER to use the home line, or
CELLULAR to use the cell line. Then press REDIAL/PAUSE to enter the
redial list.
2. Press CID , DIR or REDIAL/PAUSE repeatedly to browse until the desired
number displays. The handset beeps twice at the end of the list.
3. Press DIAL to dial the number displayed.
You can also select a redial entry before dialing.
1. Press REDIAL/PAUSE in idle mode.
2. Press CID , DIR or REDIAL/PAUSE repeatedly to browse until the desired
number displays. The handset beeps twice at the end of the list.
3. Press HOME/FLASH, or /SPEAKER to use the home line, or
CELLULAR to use the cell line.
68
Telephone operation
Redial
To dial a redial entry of the telephone base:
1. Press HOME to use the home line, or
CELLULAR to use the cell line. Then press
REDIAL/PAUSE to enter the redial list.
2. Press CID, DIR or REDIAL/PAUSE repeatedly
to browse and then press DIAL to dial the
number displayed.
You can also select a redial entry before dialing.
1. Press REDIAL in idle mode.
2. Press CID , DIR or REDIAL/PAUSE repeatedly to browse until the desired
number displays. The telephone base beeps twice at the end of the list.
3. Press HOME to use the home line, or CELLULAR to use the cell line.
Save a redial entry to the directory
Using a cordless handset:
1. Press REDIAL/PAUSE in idle mode.
2. Press CID , DIR or REDIAL/PAUSE repeatedly to browse until the desired
number displays.
3. Press SAVE.
4. The handset displays EDIT NUMBER. Use the dialing keys to edit the
number, if necessary.
• Press MUTE/DELETE to erase a digit.
• Press and hold MUTE/DELETE to erase all digits.
• Press CID or DIR to move the cursor to the right or left.
• Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).
5. Press NEXT.
6. Press CID or DIR to select one of the following types:
• Home
• Cell
• Work
• Other
7. Press NEXT. The handset displays ENTER NAME. Use the dialing keys
(page 91) to enter a name.
• Press MUTE/DELETE to erase a character.
• Press and hold MUTE/DELETE to erase all characters.
• Press CID or DIR to move the cursor to the right or left.
8. Press SAVE and then Saved displays. You hear a confirmation tone.
69
Telephone operation
Redial
Using the telephone base:
1. Press REDIAL in idle mode.
2. Press CID, DIR or REDIAL/PAUSE repeatedly to browse until the desired
number displays.
3. Press SAVE.
4. The handset displays EDIT NUMBER. Use the dialing keys to edit the
number, if necessary.
• Press DELETE/X to erase a digit.
• Press and hold DELETE/X to erase all digits.
• Press CID or DIR to move the cursor to the right or left.
• Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).
5. Press NEXT.
6. Press CID or DIR to select one of the following types:
• Home
• Cell
• Work
• Other
7. Press NEXT. The handset displays ENTER NAME. Use the dialing keys
(page 91) to enter a name.
• Press DELETE/X to erase a digit.
• Press and hold DELETE/X to erase all digits.
• Press CID or DIR to move the cursor to the left or right.
8. Press SAVE and then Saved displays. You hear a confirmation tone.
Delete a redial entry
Using a cordless handset:
1. Press REDIAL/PAUSE when the handset is not in use.
2. Press CID , DIR or REDIAL/PAUSE repeatedly to browse until the desired
number displays.
3. Press MUTE/DELETE to delete the displayed number. You hear a
confirmation tone.
Using the telephone base:
1. Press REDIAL when the telephone base is not in use.
2. Press CID, DIR or REDIAL/PAUSE repeatedly to browse until the desired
number displays.
3. Press DELETE/X to delete the displayed number.
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Telephone operation
Handset locator
This feature helps you find a misplaced handset.
To start paging:
Press /HANDSET LOCATOR on the telephone base when it is not in use. All
idle handsets ring and display ** Paging **.
To end paging:
Press
/HANDSET LOCATOR on the telephone base.
-ORPress HOME/FLASH, /SPEAKER, CELLULAR, PUSH TO TALK,
REDIAL/PAUSE, EQ or any dialing key (0-9, #, TONE ) on the handset.
NOTES:
• If the handset ringer volume is set to off, the handset still rings when paged.
• While the telephone base is paging, you may press SILENCE on the handset to mute
the paging tone.
• If there is no response after 60 seconds, paging ends.
71
Multiple handset use
Share an outside call
Join a call in progress
Another handset can join you on an outside call. That call continues until
all people hang up. You can share an outside call with up to four system
handsets.
Using a cordless handset:
• Press HOME/FLASH or /SPEAKER on another handset to join the call.
-OR• Press OPTION during an intercom, then press CID
Share call. Press SELECT.
or
DIR to highlight
CID or
DIR to highlight
Using the telephone base:
• Press HOME on telephone base to join the call.
• Press OPTION during an intercom, then press
Share call. Press SELECT.
72
Multiple handset use
Intercom
Use the intercom feature for conversations between two handsets, or a
handset and the telephone base.
You can buy additional expansion handsets (AT&T model TL90071, sold
separately) for this telephone system. You can register up to 12 handsets to
the telephone base.
To initiate an intercom call:
Using a cordless handset:
1. Press MENU on the handset in idle mode.
2. Press CID or DIR to highlight Intercom, then
press SELECT.
Answering sys
Directory
Caller ID log
Intercom
BACK
SELECT
• If you have one handset, your handset displays
INTERCOM
Calling base. The destination handset rings and
BASE
HANDSET
displays HANDSET is calling.
HANDSET
• If you have more than one handset, your handset
BACK
SELECT
displays INTERCOM and a list of registered handsets.
– Press CID or DIR to select a destination handset
and then press SELECT. Your handset displays
Calling HANDSET X, Calling BASE 0 or Calling all
devices when you choose Group.
-OR– Press 0 for BASE 0, 1-9 for HANDSET 1-9, TONE and 0 for
HANDSET 10, TONE and 1 for HANDSET 11 or TONE and 2 for
HANDSET 12. Your handset displays Calling HANDSET X or Calling
BASE 0. The other handset rings and displays HANDSET X is calling.
-OR– Press TONE and then # (pound key) to call all handsets.
The destination handset(s) or telephone base rings and displays
HANDSET X is calling, or HANDSET X is calling all when you choose
all handsets.
To answer an intercom call at the destination handset:
• Press
HOME/FLASH or
/SPEAKER. Both handsets show Intercom.
To silence an intercom call:
• Press
OFF/CANCEL, MUTE/DELETE or SILENCE on the destination
handset. Its screen displays Ringer muted for a few seconds.
73
Multiple handset use
Intercom
To mute while on an intercom call:
• Press MUTE/DELETE on the handset or telephone base. Its screen displays
Microphone off for a few seconds.
To end an intercom call at the destination handset:
OFF/CANCEL, END or place either handset back in the telephone
• Press
base or charger. Both screens display Intercom ended.
To end an intercom call at the telephone base:
• Press END or CANCEL. Both screens display Intercom ended.
NOTES:
• You can cancel the intercom call before it is answered by pressing
END on your originating handset.
OFF/CANCEL or
• If you are calling all handsets, only the first handset to pick up can answer the
intercom call.
• If the destination handset does not answer the intercom call within 100 seconds, is in
the directory or caller ID log, or is out of range, the originating handset displays No
answer. Try again. and returns to idle mode.
Using the telephone base:
1. Press MENU on the handset in idle mode.
2. Press CID or DIR to highlight Intercom, then
press SELECT.
• If you have one handset, the telephone base displays Answering sys
Directory
Calling HANDSET. The handset rings and displays
Caller ID log
Intercom
Base is calling.
BACK
SELECT
• If you have more than one handset, your handset
displays INTERCOM and a list of registered handsets.
INTERCOM
Handset
– Press CID or DIR to select a destination
Handset
handset and then press SELECT. Your handset
Group
displays Calling HANDSET X, Calling BASE 0 or
BACK
SELECT
Calling all devices when you choose Group.
-OR– Press 0 for BASE 0, 1-9 for HANDSET 1-9, TONE and 0 for
HANDSET 10, TONE and 1 for HANDSET 11 or TONE and 2 for
HANDSET 12. Your handset displays Calling HANDSET X or Calling
BASE 0. The other handset rings and displays HANDSET X is calling.
-OR– Press TONE and then # (pound key) to call all handsets.
The telephone base displays Calling HANDSET X. The destination
handset rings and displays BASE 0 is calling.
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Multiple handset use
Intercom
To answer an intercom at the destination handset:
• Press HOME. Both screens show Intercom.
To silence an intercom call:
• Press SILENCE on the destination handset. Its screen displays Ringer muted
for a few seconds.
To mute while on an intercom call:
• Press MUTE on the handset or telephone base. Its screen displays
Microphone off for a few seconds.
To end an intercom call at the destination handset:
OFF/CANCEL, END or place either handset back in the telephone
• Press
base or charger. Both screens display Intercom ended.
To end an intercom call at the telephone base:
• Press END or CANCEL. Both screens display Intercom ended.
NOTES:
• You can cancel the intercom call before it is answered by pressing CANCEL on the
telephone base.
• If you are calling all devices, only the first device to pick up can answer the
intercom call.
• If the destination handset does not answer the intercom call within 100 seconds, is in
the directory or caller ID log, or is out of range, the telephone base displays Unable to
call. Try again. and returns to idle mode.
Answer an incoming call during an intercom call
When you receive an incoming home call during an intercom call, the two
handsets on the intercom call hear an alert tone, and their screens display
Home Incoming call and then the caller ID. The telephone base and all other
handsets ring.
Using a cordless handset:
• Press HOME/FLASH to answer the home call and the intercom call
ends automatically.
• Press
OFF/CANCEL to end the intercom call without answering the
incoming call. The telephone continues to ring.
75
Multiple handset use
Intercom
Using the telephone base:
• Press HOME to answer the home call and the intercom call
ends automatically.
• Press HOME or CANCEL to end the intercom call without answering the
incoming call. The telephone continues to ring.
To answer a cell call during an intercom call:
When you receive an incoming cell call during an intercom call, the two
handsets on the intercom call hear an alert tone, and their screens display
Cell Incoming call and then the caller ID. The telephone base rings and all
other handsets ring.
Using a cordless handset:
• Press CELLULAR to answer the cell call and the intercom call
ends automatically.
OFF/CANCEL to end the intercom call without answering the
• Press
incoming call. The telephone continues to ring.
Using the telephone base:
• Press CELLULAR to answer the cell call and the intercom call
ends automatically.
• Press CANCEL to end the intercom call without answering the incoming
call. The telephone continues to ring.
76
Multiple handset use
Call transfer using intercom
Use the intercom feature to transfer an outside call to another system
handset or the telephone base.
To transfer an outside call:
Using a cordless handset:
1. When on an outside call, press OPTION.
Transfer
2. Press CID or DIR to highlight Intercom, then press
Intercom
Directory
SELECT. The call is automatically put on hold.
Caller ID log
• If you have one handset, the outside call is put on hold
BACK
SELECT
and your handset displays Calling other handset or
Calling Base. The other handset rings and displays
INTERCOM
Other handset is calling or Base is calling.
BASE
HANDSET A
• If you have more than one handsets, your handset
All handsets
displays INTERCOM.
BACK
SELECT
– Press CID or DIR to select a destination handset
and then press SELECT. Your handset displays Calling HANDSET X,
or Calling all handsets when you choose All handsets.
-OR– Press 0 for BASE 0, 1-9 for HANDSET 1-9, TONE and TONE and
0 for HANDSET 10, TONE and 1 for HANDSET 11 or TONE and
2 for HANDSET 12.
-OR– Press TONE and then # (pound key) to call all handsets.
The destination handset rings and displays HANDSET X is calling, or
HANDSET X is calling all when you choose all handsets.
3. To answer the call on the other handset, press HOME/FLASH or
/SPEAKER. The outside call is still on hold and both handsets now
show Intercom.
4. From this intercom call, you have the following options:
• You can transfer the call. Press OPTION and then press SELECT to choose
Transfer on the calling handset. Your screen shows Call transferred. The
other handset automatically connects to the outside call.
• You can let the other handset join you on the outside call in a three-way
conversation. Press OPTION, highlight Share call, and press SELECT.
• Either person can press the appropriate line key ( HOME/FLASH or
CELLULAR) on the handset to take the held outside call, or press
OFF/CANCEL or END to hang up the intercom call (the outside call will
automatically go off hold for the handset that did not hang up).
NOTES:
• If you want to cancel an intercom call and reconnect to the outside call before the
OFF/CANCEL or END on the originating handset.
destination handset answers, press
• If the other handset does not answer the intercom call within 100 seconds, or if the
other handset is in the directory or caller ID log, or is out of range, the calling handset
shows No answer. Try again. and returns to the outside call.
77
Multiple handset use
Call transfer using intercom
Using the telephone base:
1. When on an outside call, press OPTION.
2. Press CID or DIR to highlight Intercom, then press
Transfer
SELECT. The call is automatically put on hold.
Intercom
Direcrtory
• If you have only one handset and a telephone base,
Caller ID log
the outside call is put on hold and your telephone
BACK
SELECT
base displays Calling other handset or Calling
Base. The other handset rings and displays Other
INTERCOM
handset is calling or Base is calling.
Handset
Handset
• If you have more than one handset, your screen
Group
displays INTERCOM.
BACK
SELECT
– Press CID or DIR to select a destination
handset and then press SELECT. Your telephone base displays
Calling HANDSET X, or Calling all handsets when you choose All
handsets.
-OR– Press 0 for BASE 0, 1-9 for HANDSET 1-9, TONE and 0 for
HANDSET 10, TONE and 1 for HANDSET 11 or TONE and
2 for HANDSET 12.
-OR– Press TONE and then # (pound key) to call all handsets.
The telephone base displays Calling HANDSET X. The destination
handset rings and displays BASE 0 is calling.
3. To answer the call on the other handset, press HOME. The outside call
is still on hold and both the handset and the telephone base now show
Intercom. You can now have a private conversation between the cordless
handset and the telephone base.
4. From this intercom call, you have the following options:
• You can transfer the call. Press OPTION and then SELECT to
choose Transfer on the telephone base. The telephone base
displays Call transferred. The destination handset automatically
connects to the outside call.
• You can let the other handset join you on the outside call in a
three-way conversation. Press OPTION, highlight Share call, and
press SELECT.
• You can end the intercom call and continue the outside call on the
telephone base. Press CANCEL or END on the destination handset; or
put it in the charger. The destination handset displays Intercom ended.
NOTES:
• To cancel the transfer and return to the external call before the intercom call is
answered, press CANCEL on the telephone base.
• If the other handset does not answer the intercom call within 100 seconds, or if the
other handset is in the directory or caller ID log, or is out of range, the calling handset
shows No answer. Try again. and returns to the outside call.
78
Multiple handset use
Push-to-talk (PTT)
You can directly broadcast messages from one handset or
telephone base to the speakerphone of one or all other
handsets. Any handset called can respond by pressing
PUSH TO TALK or PTT on the telephone base to begin a twoway communication. If only one device is available or registered,
the screen shows PTT requires two handsets when you press
PUSH TO TALK.
• Only one handset can talk at a time. To do so,
press and hold the PUSH TO TALK button.
• You must release PUSH TO TALK, so the other person
can respond.
• Only one PTT can be active at a time.
• While PTT is in use between handsets or telephone base, other handsets
cannot use the intercom feature but can access the answering system.
• When you attempt to place a PTT call to another handset which is
accessing the answering system, your handset displays Not available at
this time.
PTT on/off
You can turn PTT on or off on each handset.
• When on, the handset can begin and receive PTT calls.
• When off, the handset can begin PTT calls but will not receive
PTT calls from other handset(s). The idle handset displays
No Incoming PTT.
PUSH
• When you attempt to place a PTT call to another handset
that has the PTT feature turned off, your handset displays
Not available at this time.
TO TALK
HANDSET A
HANDSET B
Group
BACK
SELECT
To turn PTT on or off:
INCOMING PTT
Using a cordless handset:
3On
Off
1. Press PUSH TO TALK when the handset is not in use. The
BACK
SELECT
PUSH TO TALK menu displays.
2. Press CID or DIR to highlight PTT On/Off, then
press SELECT.
3. Press CID or DIR to highlight On or Off, then press SELECT to save.
You hear a confirmation tone.
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Multiple handset use
Push-to-talk (PTT)
Using the telephone base:
1. Press PTT when the handset is not in use. The
PUSH TO TALK menu displays.
2. Press CID or DIR to highlight PTT On/Off, then
press SELECT.
3. Press CID or DIR to highlight On or Off, then press
SELECT to save. You hear a confirmation tone.
PUSH TO TALK
HANDSET B
Group
PTT On/Off
BACK
SELECT
INCOMING PTT
3On
Off
BACK
SELECT
PTT to a single handset
Using a cordless handset:
1. You have two ways to begin a PTT call:
• If you have one handset, press and hold PUSH TO TALK when the
handset is not in use.
-OR• If you have more than one handset, press PUSH TO TALK when
the handset is not in use. Then use the dialing keys to enter a
handset number (0 for telephone base, 1-9 for handsets 1-9,
TONE and 0 for handset 10, TONE and 1 for handset 11 or
TONE and 2 for handset 12), or press CID or DIR to scroll to
the desired handset or the telephone base, then press SELECT or
PUSH TO TALK to create the push-to-talk session.
2. Your handset displays Connecting to HANDSET X... or Connecting to
BASE 0... for a few seconds. When the connection is made, both your and
the destination handsets display Press and hold [PTT] to talk and beep
once.
3. Press and hold PUSH TO TALK on your handset. A chirp indicates your
microphone is on. Speak towards the handset. Your voice is broadcast
to the destination handset. While you are speaking, the handset displays
PTT To HANDSET X (X represents the destination handset number) or
PTT To BASE 0.
4. Release PUSH TO TALK after speaking. Both handsets beep once again.
After the handsets beep, you can press and hold PUSH TO TALK to continue
speaking or the destination handsets can respond (see Answer a PTT call
on page 84).
5. To end the PTT call, press
OFF/CANCEL or END. The handset displays
Push to talk Ended for a few seconds.
-ORPlace the handset in the telephone base or charger to end the PTT call.
NOTE: After PUSH TO TALK is released, the PTT call remains open for a short time. If no
one presses PUSH TO TALK within 10 seconds, the PTT call ends automatically.
80
Multiple handset use
Push-to-talk (PTT)
Using the telephone base:
1. You have two ways to begin a PTT call:
• If you have one handset, press and hold PTT when the telephone base
is not in use.
-OR• If you have more than one handset, press PTT when the telephone
base is not in use. Then use the dialing keys to enter a handset
number (1-9 for handsets 1-9, TONE and 0 for handset 10,
TONE and 1 for handset 11 or TONE and 2 for handset 12),
or press CID or DIR to scroll to the desired handset then press
SELECT or PTT to create the push-to-talk session.
2. Your handset displays Connecting to HANDSET X... for a few seconds.
When the connection is made, both screens display Press and hold [PTT]
to talk and beep once.
3. Press and hold PTT on the telephone base. A chirp indicates your
microphone is on. Speak towards the MIC. Your voice is broadcast to the
destination handset. While you are speaking, the telephone base displays
PTT To HANDSET X (X represents the destination handset number).
4. Release PUSH TO TALK after speaking. Both handsets beep once again.
After the handsets beep, you can press and hold PUSH TO TALK to continue
speaking or the destination handsets can respond (see Answer a PTT call
on page 84).
5. To end the PTT call, press CANCEL or END. The handset displays Push to
talk Ended for a few seconds.
NOTE: After PTT is released, the PTT call remains open for a short time. If no one
presses PTT within 10 seconds, the PTT call ends automatically.
81
Multiple handset use
Push-to-talk (PTT)
PTT to a group of handsets
When there are multiple handsets registered to the phone system, PTT
supports one-to-group calls. PTT supports a maximum of one-to-four calls
when two to five handsets are registered, and a maximum of one-to-three
calls when six or more handsets are registered. The first four registered
handsets will be able to use this feature. Other handsets can only use PTT for
one-to-one calls.
Using a cordless handset:
1. To begin a PTT call to a group of handsets:
• Press and hold PUSH TO TALK when the handset is not in use.
-OR• Press PUSH TO TALK when the handset is not in use. Press TONE
and #, or press CID or DIR to highlight Group then press SELECT or
PUSH TO TALK.
Your handset displays Connecting to group... for a few seconds. When
the connection is made, both your and the destination handsets display
Press and hold [PTT] to talk and beep once.
2. Press and hold PUSH TO TALK on your handset. A chirp indicates your
microphone is on. Speak towards the handset. Your voice is broadcast to
the destination handset. While you are speaking, the handset displays
PTT To handset X (X represents the destination handset numbers).
3. Release PUSH TO TALK after speaking. All handsets beep once again.
After the handsets beep, you can press and hold PUSH TO TALK to
continue speaking or the destination handsets can respond (see
Answer a PTT call on page 84).
4. Press
OFF/CANCEL or END to end the PTT call. The handset displays
Push to talk Ended for a few seconds.
-ORPlace the handset in the telephone base or charger to end the PTT call.
NOTE: After PUSH TO TALK is released, the PTT call remains open for a short time. If no
one presses PUSH TO TALK within 10 seconds, the PTT call ends automatically.
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Multiple handset use
Push-to-talk (PTT)
Using the telephone base:
1. To begin a PTT call to a group of handsets:
• Press and hold PTT when the telephone base is not in use.
-OR• Press PTT when the telephone base is not in use. Press TONE and #,
or press CID or DIR to highlight Group then press SELECT or PTT.
Your screen displays Connecting to group... for a few seconds. When the
connection is made, both screens display Press and hold [PTT] to talk
and beep once.
2. Press and hold PTT on your handset. A chirp indicates your microphone
is on. Speak towards the MIC. Your voice is broadcast to the destination
handset. While you are speaking, the screen displays PTT To handset X (X
represents the destination handset numbers).
3. Release PTT after speaking. All handsets beep once again. After the
handsets beep, you can press and hold PTT to continue speaking or the
destination handsets can respond (see Answer a PTT call on page 84).
4. Press CANCEL or END to end the PTT call. The handset displays Push to
talk Ended for a few seconds.
NOTE: After PTT is released, the PTT call remains open for a short time. If no one presses
PTT within 10 seconds, the PTT call ends automatically.
83
Multiple handset use
Push-to-talk (PTT)
Answer a PTT call
You can respond to a PTT call whenever the speakerphone light is off, as
described below.
Using a cordless handset:
1. When your handset receives a PTT call, the handset beeps and displays
Press and hold [PTT] to talk.
2. When someone else is speaking, your speakerphone light is on, and
you handset displays PTT From HANDSET X To handset: Y (the first X
represents the initiating handset number and Y represents your handset
number; a maximum of four handset numbers appear).
3. When your speakerphone light is off (the handset displays Press and hold
[PTT] to talk), you hear a beep. Press and hold PUSH TO TALK on your
handset. When you hear a chirp, speak towards the handset.
• While you are speaking, your handset displays PTT To handset X
(X represents the handset numbers of one or more destination handsets;
a maximum of four handset numbers appear).
• Your voice is broadcast to all destination handsets.
Release PUSH TO TALK when you finish speaking. Your handset will beep.
After the beep, if your speakerphone light is off, you can press and hold
PUSH TO TALK to continue speaking or the destination handsets can respond.
Using the telephone base:
1. When the telephone base receives a PTT call, the telephone base beeps
and displays Press and hold [PTT] to talk.
2. When someone else is speaking, the telephone base displays PTT From
HANDSET X To base & HS: Y (the first X represents the initiating handset
number and Y represents your handset number; a maximum of four
handset numbers appear).
3. When the telephone base displays Press and hold [PTT] to talk, you hear
a beep. Press and hold PTT on your handset. When you hear a chirp, speak
towards the handset.
• While you are speaking, your handset displays PTT To handset X
(X represents the handset numbers of one or more destination handsets;
a maximum of four handset numbers appear).
• Your voice is broadcast to all destination handsets.
Release PTT when you finish speaking. Your handset will beep. After the beep,
if your speakerphone light is off, you can press and hold PTT to continue
speaking or the destination handsets can respond.
84
Multiple handset use
Push-to-talk (PTT)
Change a one-to-one PTT call to an intercom call
You can convert a one-to-one PTT conversation to an intercom call.
Using a cordless handset:
1. When your handset displays Press and hold [PTT] to talk, press INTCOM.
Your handset displays Switch to Intercom? Press SELECT to confirm.
• If you have a one handset, your handset displays Calling other handset
or Calling base. The destination handset temporarily displays Push to
talk Ended and then Other handset is calling or Base is calling.
• If you have more than one handset, your handset displays Calling
HANDSET Y (Y represents the destination handset number) or Calling
BASE 0. The destination handset temporarily displays Push to talk
Ended and then HANDSET X is calling (X represents the originating
handset number) or BASE 0 is calling.
2. On the destination handset, press HOME/FLASH or /SPEAKER to
answer the intercom call. Both handsets now display Intercom.
OFF/CANCEL , END or place the handset
3. To end the intercom call, press
in the telephone base or charger. Both handsets display Intercom ended.
Using the telephone base:
1. When your handset displays Press and hold [PTT] to talk, press INTCOM.
The telephone base displays Switch to Intercom? Press SELECT.
• If you have a two-handset system, your handset displays Calling other
handset or Calling base. The destination handset temporarily displays
Push to talk Ended and then Other handset is calling or Base is calling.
• If you have three or more handsets, the telephone base displays
Calling HANDSET Y (Y represents the destination handset number)
or Calling BASE 0. The destination handset temporarily displays
Push to talk Ended and then HANDSET X is calling (X represents
the originating handset number) or BASE 0 is calling.
2. On the destination handset, press HOME/FLASH or /SPEAKER to
answer the intercom call. Both screens now display Intercom.
3. To end the intercom call, press CANCEL or END on the telephone base.
Both handsets display Intercom ended.
85
Multiple handset use
Push-to-talk (PTT)
End a PTT call
• For a one-to-one PTT call, both the originating and destination handsets
can end the PTT call.
• For one-to-group PTT calls, the initiating handset can end the PTT call
for the group of handsets on that PTT call. If any one of the destination
handsets leaves the PTT call, the call continues until all participants or the
initiator hangs up.
To end or leave PTT:
Using a cordless handset:
Press
OFF/CANCEL , END or place the handset in the telephone base or
charger. The handset displays Push to talk Ended.
NOTES: After PUSH TO TALK is released, the PTT call remains open for a short time. If no
one presses PUSH TO TALK within 10 seconds, the PTT call ends automatically.
Using a cordless handset:
Press CANCEL or END. The telephone base displays Push to talk Ended.
Answer an incoming call during PTT
When you receive an incoming outside call during PTT, there is a call waiting
tone. The caller ID is displayed with PTT screen alternately.
• During a one-to-one PTT call, press HOME/FLASH or CELLULAR on the
originating or destination handset, or press HOME or CELLULAR on
the telephone base. The PTT call ends automatically and the outside call is
answered.
• During a one-to-group PTT call, press HOME/FLASH or CELLULAR
on the originating handset, or press HOME or CELLULAR on the
telephone base. The PTT call ends automatically and the outside call is
answered.
• During a one-to-group PTT call, press HOME/FLASH or CELLULAR on
any one of the destination handsets, or press HOME or CELLULAR
on the telephone base, and that handset or telephone base answers the
outside call. The PTT call continues for the rest of the PTT participants.
• To leave the PTT call without answering the incoming call, press
OFF/CANCEL on the handset, or press HOME, CELLULAR or
CANCEL on the telephone base. The telephone continues to ring.
86
Multiple handset use
Push-to-talk (PTT)
Make an outgoing call during PTT
• During a one-to-one PTT call, press HOME/FLASH or CELLULAR, or
press HOME or CELLULAR on the telephone base to get a dial tone.
The PTT call ends automatically.
• During a one-to-group PTT call, press HOME/FLASH or CELLULAR
on the originating handset, or press HOME or CELLULAR on the
telephone base. The PTT call ends automatically and you get a dial tone.
• During a one-to-group PTT call, press HOME/FLASH or CELLULAR on
any one of the destination handsets , or press HOME or CELLULAR on
the telephone base, and that handset or telephone base gets a dial tone.
The PTT call continues for the rest of the PTT participants.
87
Directory
About the directory
The home directory stores up to 200 entries with up to 30 digits for each
phone number and 15 characters for each name. Each of the downloaded
directories stores up to 1,500 entries with up to 30 digits for each phone
number and 15 characters for each name.
• Directory entries are stored at the telephone base and shared by all
system handsets. Any changes made on one handset apply to all.
• Only one handset can review the directory at a time. If another handset
tries to enter the directory, its screen shows Not available at this time.
• When there are no records in the directory, the screen shows
Directory empty.
• When the directory is full and you try to save an entry, the screen shows
Directory full.
• When you try to save a number already stored in the directory, the screen
shows Already saved.
All of the instructions on pages 89-103 for the directories apply to the home
directory and all downloaded directories. Creating a new entry on page 89
only applies to the home directory.
You cannot create new entries in your downloaded directories from the
TL96271/TL96371/TL96471 handset. Entries must be downloaded from
your cell phone (see Download directory on pages 27-28).
88
Directory
Create and review entries
Create a new entry in the home directory
Press MENU on the handset in idle mode to enter the main menu.
Press CID or DIR to highlight Directory, then press SELECT.
Press OPTION to select Home.
Press SELECT to choose Add contact. The screen displays
ENTER NUMBER.
5. Use the dialing keys to enter a telephone number.
• Press MUTE/DELETE to erase a digit.
• Press and hold MUTE/DELETE to erase all digits.
• Press CID or DIR to move the cursor to the right or left.
• Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).
1.
2.
3.
4.
-ORCopy a number from the redial list.
• Press REDIAL/PAUSE and then CID , DIR or REDIAL/PAUSE
repeatedly to browse for a number. Press INSERT to copy the
displayed number.
6. Press NEXT.
7. Press CID or DIR to select one of the following types:
• Home
• Cell
• Work
• Other
8. Press NEXT. The screen displays ENTER NAME.
9. Use the dialing keys (see page 91) to enter the name.
• Press MUTE/DELETE to erase a character.
• Press and hold MUTE/DELETE to erase all characters.
• Press CID or DIR to move the cursor to the right or left.
10.Press SAVE to confirm and the screen shows Saved. You hear a
confirmation tone.
NOTE: You cannot create new entries in your downloaded directories from your TL96271/
TL96371/TL96471 handsets. Entries must be downloaded from your cell phone (see
Download directory on pages 27-28).
89
Directory
Create and review entries
Using the telephone base:
Press MENU on the handset in idle mode to enter the main menu.
Press CID or DIR to highlight Directory, then press SELECT.
Press OPTION to select Home.
Press SELECT to choose Add contact. The screen displays
ENTER NUMBER.
5. Use the dialing keys to enter a telephone number.
• Press DELETE/X to erase a digit.
• Press and hold DELETE/X to erase all digits.
• Press CID or DIR to move the cursor to the right or left.
• Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).
1.
2.
3.
4.
6.
7.
8.
9.
-ORCopy a number from the redial list.
• Press REDIAL/PAUSE and then CID or DIR or REDIAL/PAUSE
repeatedly to browse for a number. Press INSERT to copy the
displayed number.
Press NEXT.
Press CID or DIR to select one of the following types:
• Home
• Cell
• Work
• Other
Press NEXT. The screen displays ENTER NAME.
Use the dialing keys (see page 91) to enter a name.
• Press DELETE/X to erase a character.
• Press and hold DELETE/X to erase all characters.
• Press CID or DIR to move the cursor to the left or right.
10. Press SAVE to confirm and the screen shows Saved. You hear a
confirmation tone.
NOTE: You cannot create new entries in your downloaded directories from your TL96271/
TL96371/TL96471. Entries must be downloaded from your cell phone (see Download
directory on pages 27-28).
90
Directory
Create and review entries
Characters by number of key presses
Number
key
10
11
Space
NOTE: When entering a name in the directory, the first letter of each word is
automatically capitalized.
91
Directory
Create and review entries
Add a predialed telephone number to the directory
You can save a predialed telephone number to the directory.
To add a predialed telephone number:
Using a cordless handset:
1. Enter the telephone number in idle mode (see Step 5 in
Create a new entry in the home directory on page 89).
2. Press SAVE to move on to the number (see Step 3 in
Edit a directory entry on page 97) and then press NEXT.
3. Press CID or DIR to select one of the following types:
• Home
• Cell
• Work
• Other
4. Press NEXT. The screen displays ENTER NAME.
5. Use the dialing keys (see page 91) to enter the name.
• Press MUTE/DELETE to erase a character.
• Press and hold MUTE/DELETE to erase all characters.
• Press CID or DIR to move the cursor to the right
or left.
6. Press SAVE and the screen shows Saved. You hear a
confirmation tone.
888-883-2445
--:--
--/--
BACK
SAVE
EDIT NUMBER
888-883-2445
BACK
NEXT
SELECT LABEL
Home
Cell
Work
BACK
NEXT
ENTER NAME
BACK
SAVE
Saved
92
Directory
Create and review entries
Using the telephone base:
1. Enter the telephone number in idle mode (see Step 5 in
Create a new entry in the home directory on page 89).
2. Press SAVE to move on to the number (see Step 3 in
Edit a directory entry on page 97) and then press NEXT.
3. Press CID or DIR to select one of the following types:
• Home
• Cell
• Work
• Other
4. Press NEXT. The screen displays ENTER NAME.
5. Use the dialing keys (see page 91) to enter a name.
• Press DELETE/X to erase a character.
• Press and hold DELETE/X to erase all characters.
• Press CID or DIR to move the cursor to the left
or right.
6. Press SAVE and the screen shows Saved. You hear a
confirmation tone.
888-883-2445
BACK
SAVE
EDIT NUMBER
888-883-2445
BACK
SAVE
SELECT LABEL
Home
Cell
Work
BACK
NEXT
ENTER NAME
SAVE
Saved
93
Directory
Create and review entries
Review the directory
Entries are sorted alphabetically.
To review the directory:
Using a cordless handset:
1. Press DIR in idle mode.
2. Press CID or DIR to highlight a directory, then press REVIEW.
3. Press CID or DIR to browse.
-OR1.
2.
3.
4.
Press
Press
Press
Press
MENU on
CID or
CID or
CID or
the handset in idle mode to enter the main menu.
DIR to highlight Directory, then press SELECT.
DIR to highlight a directory, then press REVIEW.
DIR to browse.
-OR1.
2.
3.
4.
Press
Press
Press
Press
OPTION
CID or
CID or
CID or
while on call.
DIR to highlight Directory, then press SELECT.
DIR to highlight a directory, then press REVIEW.
DIR to browse.
Using the telephone base:
1. Press DIR in idle mode.
2. Press CID or DIR to highlight a directory, then press REVIEW.
3. Press CID or DIR to browse.
-OR1.
2.
3.
4.
Press MENU on
Press CID or
Press CID or
Press CID or
-OR-
1.
2.
3.
4.
Press OPTION while on call.
Press CID or DIR to highlight Directory, then press SELECT.
Press CID or DIR to highlight a directory, then press REVIEW.
Press CID or DIR to browse.
the telephone base in idle mode to enter the main menu.
DIR to highlight Directory, then press SELECT.
DIR to highlight a directory, then press REVIEW.
DIR to browse.
NOTE: When the desired entry displays, press # on the handset or telephone base
repeatedly to show different dialing options.
94
Directory
Create and review entries
3-character alphabetical search
You can use the enhanced 3-character search to find your contacts quickly
and efficiently.
To start the search:
1. Follow the steps in Review the directory on the previous page to enter
the directory.
2. When an entry appears, use the dialing keys to enter the letters associated
with the name (see page 91). You can enter up to three letters for the
search. The letters will show at the top left hand corner of the screen.
After you have entered one to three letters, the system starts searching in
the directory. If there is no name matching the letter(s) entered, the next
closest match in alphabetical order appears. If necessary, press CID or
DIR on the handset, or CID or DIR on the telephone base to browse.
NOTE: The cursor automatically moves to the next position two seconds after you enter
a letter. If you do not enter another letter in the coming two seconds, the system starts
searching in the directory.
95
Directory
Dial, edit or delete a directory
Dial a directory entry
You can dial a directory entry on any line.
To dial a directory entry:
1. Search for the desired entry in the directory (see Review the directory
and 3-character alphabetical search on pages 95 and
888-883-2445
95).
1-888-883-2445
2. When the desired entry appears, press # repeatedly on
the handset or telephone base to show different
dialing options.
883-2445
1-883-2445
3. When the displayed number is in the correct format, press HOME/FLASH
or /SPEAKER on the handset, or press HOME on the telephone base
to use the home line Press CELLULAR on the handset or CELLULAR
on the telephone base to use the cell line.
96
Directory
Dial, edit or delete a directory
Edit a directory entry
You may edit any directory entry. However, be aware that if you download
from a cell phone again, the directory is erased and replaced with the
current cell phone directory. If you have edited the downloaded entries on
the TL96271/TL96371/TL96471, those changes are lost. To avoid losing
changes made to the downloaded directory, we suggest that you edit the
number in your cell phone, then download the directory.
Using a cordless handset:
1. Search for the desired entry in the directory (see Review the directory or
3-character alphabetical search on pages 94 or 95).
2. When the desired entry appears, press EDIT. The handset shows
EDIT NUMBER.
3. Use the dialing keys to edit the number.
• Press MUTE/DELETE to erase a digit.
• Press and hold MUTE/DELETE to erase all digits.
• Press CID or DIR to move the cursor to the right or left.
• Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).
4. Press NEXT.
5. Press CID or DIR to select one of the following types:
• Home
• Cell
• Work
• Other
6. Press NEXT. The screen displays EDIT NAME.
7. Use the dialing keys (see page 91) to enter the name.
• Press MUTE/DELETE to erase a character.
• Press and hold MUTE/DELETE to erase all characters.
• Press CID or DIR to move the cursor to the right or left.
8. Press SAVE to confirm and the handset shows Saved.
97
Directory
Dial, edit or delete a directory
Using the telephone base:
1. Search for the desired entry in the directory (see Review the directory or
3-character alphabetical search on pages 94 or 95).
2. When the desired entry appears, press EDIT. The handset shows
EDIT NUMBER.
3. Use the dialing keys to edit the number.
• Press DELETE/X to erase a digit.
• Press and hold DELETE/X to erase all digits.
• Press CID or DIR to move the cursor to the right or left.
• Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).
4. Press NEXT.
5. Press CID or DIR to select one of the following types:
• Home
• Cell
• Work
• Other
6. Press NEXT. The screen displays EDIT NAME.
7. Use the dialing keys (see page 91) to edit the name.
• Press DELETE/X to erase a character.
• Press and hold DELETE/X to erase all characters.
• Press CID or DIR to move the cursor to the left or right.
8. Press SAVE to confirm and the handset shows Saved.
98
Directory
Dial, edit or delete a directory
Edit the type of a directory entry
If you only want to edit the type of a directory entry:
1. Search for the desired entry in the directory (see Review the directory
or 3-character alphabetical search on pages 94 or 95see Review the
directory and 3-character alphabetical search on pages 94 and 95).
2. When the desired entry appears, press LABEL. Enter the corresponding
shortcut keys shown in the below table.
Type:
Press:
Home
Cell
Work
Other
-ORPress CLEAR to erase the assigned label.
Delete a directory entry
To delete an entry:
1. Search for the desired entry in the directory (see Review the directory or
3-character alphabetical search on pages 94 or 95).
2. When the desired entry appears, press MUTE/DELETE on the handset or
DELETE/X telephone base. The screen displays Delete contact? and the
name of the entry. Press YES to confirm.
3. The screen displays Contact deleted and then the next alphabetical entry
in the directory. You hear a confirmation tone.
NOTE: Once a directory entry is deleted, it cannot be retrieved.
99
Directory
Dial, edit or delete a directory
Remove a downloaded directory
Using a cordless handset:
1. Search for the desired downloaded directory in the directory menu (see
Review the directory on page 94).
2. When the desired downloaded directory is chosen, press OPTION, then
press CID or DIR to highlight Remove dir.
3. Press SELECT. The screen displays Directory Cell Phone A will be erased.
Press YES to confirm.
4. The handset displays Erasing directory... and then Directory removed.
You hear a confirmation tone.
Using the telephone base:
1. Search for the desired downloaded directory in the directory menu (see
Review the directory on page 94).
2. When the desired downloaded directory is chosen, press OPTION, then
press CID or DIR to highlight Remove dir.
3. Press SELECT. The screen displays Directory Cell Phone A will be erased.
Press YES to confirm.
4. The handset displays Erasing directory... and then Directory removed.
You hear a confirmation tone.
100
Directory
Speed dial directory
Store a speed dial directory entry
You can assign 10 of your director entries to a speed dial location (0-9). The
speed dial entries are shared by all handsets.
Up to 10 speed dial entries can be stored. The speed dial number must be
created from an existing entry in the Home or Bluetooth directory.
Using a cordless handset:
1. Press MENU on handset when it is not in use.
2. Press CID or DIR to highlight Directory, then press SELECT.
3. Press CID or DIR to highlight Speed dial, then press REVIEW.
4. Press CID or DIR to highlight an empty slot, then press ASSIGN.
5. Press CID or DIR to highlight the desired directory, then press REVIEW.
6. Search for the desired entry in the directory (see Review the directory or
3-character alphabetical search on pages 94 or 95). When the desired
entry appears, press ASSIGN. You hear a confirmation tone.
Using the telephone base:
1. Press MENU on handset when it is not in use.
2. Press CID or DIR to highlight Directory, then press SELECT.
3. Press CID or DIR to highlight Speed dial, then press REVIEW.
4. Press CID or DIR to highlight an empty slot, then press ASSIGN.
5. Press CID or DIR to highlight the desired directory, then press REVIEW.
6. Search for the desired entry in the directory (see Review the directory or
3-character alphabetical search on pages 94 or 95). When the desired
entry appears, press ASSIGN. You hear a confirmation tone.
101
Directory
Speed dial directory
Review the speed dial directory
Using a cordless handset:
1.
2.
3.
4.
Press
Press
Press
Press
MENU when the handset is not in use.
CID or DIR to highlight Directory, then press SELECT.
CID or DIR to highlight Speed dial, then press REVIEW.
CID or DIR to browse.
Using the telephone base:
1. Press MENU when the telephone base is not in use.
2. Press CID or DIR to highlight Directory, then press SELECT
3. Press CID or DIR to select Speed dial, then press REVIEW.
4. Press CID or DIR to browse.
Dial a speed dial entry
Using a cordless handset:
1. Press and hold a desired speed dial slot (0-9).
2. Press HOME/FLASH or /SPEAKER to use the home line, or
to use the cell line.
CELLULAR
Using the telephone base:
1. Press and hold a desired speed dial slot (0-9).
2. Press HOME to use the home line, or CELLULAR to use the cell line.
Reassign a speed dial entry
Using a cordless handset:
1. Press MENU in idle mode.
2. Press CID or DIR to highlight Directory and then press SELECT.
3. Press CID or DIR to highlight Speed dial, then press REVIEW.
4. Press CID or DIR to highlight the desired slot.
5. Press ASSIGN. The handset displays the directory at the current
assigned entry.
6. Search for the desired entry in the directory (see Review the directory or
3-character alphabetical search on pages 94 or 95). When the desired
entry appears, press ASSIGN.
7. The handset displays Entry B replaces Entry A Accept? Press YES to
confirm. You hear a confirmation tone.
102
Directory
Speed dial directory
Using the telephone base:
1. Press MENU in idle mode.
2. Press CID or DIR to highlight Directory and then press SELECT.
3. Press CID or DIR to highlight Speed dial, then press REVIEW.
4. Press CID or DIR to highlight the desired slot.
5. Press ASSIGN. The handset displays the directory at the current
assigned entry.
6. Search for the desired entry in the directory (see Review the directory or
3-character alphabetical search pages 94 or 95). When the desired entry
appears, press ASSIGN.
7. The handset displays Entry B replaces Entry A Accept? Press YES to
confirm. You hear a confirmation tone.
Delete a speed dial entry
Using a cordless handset:
1. Press MENU in idle mode.
2. Press CID or DIR to highlight Directory and then press SELECT.
3. Press CID or DIR to highlight Speed dial, then press REVIEW.
4. Press CID or DIR to highlight assigned slot, then press MUTE/DELETE.
5. The handset displays Delete Entry A speed dial assignment? Press YES
to confirm. You hear a confirmation tone.
Using the telephone base:
1. Press MENU in idle mode.
2. Press CID or DIR to highlight Directory and then press SELECT.
3. Press CID or DIR to highlight Speed dial, then press REVIEW.
4. Press CID or DIR to highlight assigned slot, then press MUTE/DELETE.
5. The handset displays Delete Entry A speed dial assignment? Press YES
to confirm. You hear a confirmation tone.
NOTE: Deleting a speed dial entry does not affect the directory entry.
103
Caller ID
About caller ID
This product supports caller ID services provided by most telephone service
providers. Caller ID allows you to see the name, number, date and time of
calls. The available caller ID information will appear after the first or
second ring. Caller ID from the home line allows you to see the name,
number, date and time of the incoming calls. The caller ID may appear
differently if the caller is matched to a directory entry (see Memory match
on page 105).
Information about caller ID with call waiting
Caller ID with call waiting lets you see the name and telephone number of
the caller before answering the telephone, even while on another call.
It may be necessary to change your telephone service to
use this feature. Contact your telephone service provider if:
NEW
CHARLIE JOHNSON
888-883-2445
• You have both caller ID and call waiting, but as separate
5:32am
8/06
SAVE
services (you may need to combine these services).
• You have only caller ID service, or only call waiting service.
NEW
• You don’t subscribe to caller ID or call waiting services.
CHARLIE JOHNSON
There are fees for caller ID services. In addition, services
888-883-2445
may not be available in all areas.
5:32am
8/06
SAVE
Caller ID information is available only if both you and the
caller are in areas offering caller ID service, and if both telephone service
providers use compatible equipment.
The caller ID information may not be available for every incoming call. The
callers may intentionally block their names and/or telephone numbers. A
caller ID log entry can show a maximum number of 15 digits.
NOTE: You can use this product with regular caller ID service, or you can use this
product’s other features without subscribing to caller ID or combined caller ID with call
waiting service.
104
Caller ID
Caller ID operation
How the caller ID history (caller ID log) works
The telephone stores caller ID information about the last 50 incoming calls
in the telephone base. Entries are stored in reverse chronological order. The
phone deletes the oldest entry when the log is full to make room for new
calls. This information is common to all handsets, so changes made using any
handset are reflected in all other handsets. If you answer a call before the
information appears on the screen, it does not show in the caller ID history.
NOTE: If the phone number has more than 15 digits, it will not be saved or shown in the
caller ID log.
Memory match
If the incoming telephone number matches the last seven digits of a
telephone number in your directory, the name that appears on the screen
matches the corresponding name in your directory.
For example, if Christine Smith calls, her name appears as Chris if this is how
you entered it into your directory.
NOTE: The number you see on your caller ID is in the format sent by the telephone service
provider. It usually delivers 10-digit telephone numbers (area code plus telephone number).
If the last seven digits of the incoming telephone number do not match a number in your
directory, the name appears as it is delivered by the telephone service provider.
105
Caller ID
Caller ID operation
Review the caller ID log
Review the caller ID history to find out who called, to easily
return a call, or to copy the caller’s name and number into
your directory. Caller ID log empty appears if there are no
records in the caller ID log.
HANDSET
6 Missed calls
7:45am
BACK
Using a cordless handset:
8/06
MENU
1. When a handset is in idle mode, press CID to review the
caller ID history in reverse chronological order starting
with the most recent call.
-ORYou can also review the caller ID history by pressing
MENU, then press CID or DIR to scroll to Caller ID log,
then press SELECT.
2. Press CID or DIR to highlight the desired line (home
or cell), then press REVIEW.
3. Press CID
or
Play messages
Answering sys
Directory
Caller ID log
BACK
SELECT
Charlie Johnson
DIR to browse.
888-883-2445
7:45am
8/06
BACK
Caller’s name
NEW
Caller’s number
Appears when there
are new or missed
calls.
Charlie Johnson
888-883-2445
7:45am
8/06
Time of call
BACK
SAVE
106
Date of call
SAVE
Caller ID
Caller ID operation
Using the telephone base:
1. When the telephone base is in idle mode, press CID
to review the caller ID history in reverse chronological
order starting with the most recent call.
BASE
6 Missed calls
7:45am
8/06
MENU
-ORYou can also review the caller ID history by
pressing MENU, then press CID or DIR to
scroll to Caller ID log, then press SELECT.
2. Press CID or DIR to highlight the desired
line (home or cell), then press REVIEW.
3. Press
CID or
Play messages
Answering sys
Directory
Caller ID log
DIR to browse.
NOTE: Only use one handset or the telephone base can review the
caller ID history at a time. If another handset or the telephone base
tries to enter the caller ID log, it shows Not available at this time.
BACK
SELECT
Charlie Johnson
888-883-2445
7:45am
8/06
SAVE
Caller’s name
NEW
Caller’s number
Charlie Johnson
888-883-2445
7:45am
Appears when there
are new or missed
calls.
8/06
SAVE
Date of call
Time of call
107
Caller ID
Caller ID operation
View dialing options
Although the caller ID log entries may contain 10 digits (the area code plus
the seven-digit number), in some areas, you may need to dial only the seven
digits, or 1 plus the seven digits, or 1 plus the area code plus the seven
digits. You can change the number of digits that you dial from the caller ID
log or store to the directory.
While reviewing the caller ID log, press #
repeatedly to show different dialing options for
local and long distance numbers before dialing or
saving the telephone number in the directory.
Press 1 repeatedly if you need to add or remove
1 in front of the telephone number before dialing
or saving it in the directory.
888-883-2445
1-888-883-2445
883-2445
1-883-2445
Press #
883-2445
1-883-2445
Press 1
888-883-2445
1-888-883-2445
When the number shows the correct format
for dialing:
• Press HOME/FLASH or /SPEAKER on the handset, or
telephone base to call the number using the home line.
-ORPress CELLULAR on the handset or
to call the number using the cell line.
HOME on the
CELLULAR on the telephone base
Dial a caller ID log entry
Using a cordless handset:
1. Search for the desired entry in the caller ID log (see Review the caller ID
log on page 106).
2. When the desired entry is displayed and is in the correct format for
dialing, press HOME/FLASH or /SPEAKER to use the home line, or
CELLULAR to use the cell line.
Use the telephone base:
1. Search for the desired entry in the caller ID log (see Review the caller ID
log on page 107).
2. When the desired entry is displayed and is in the correct format for dialing,
press HOME to use the home line. Press CELLULAR to use the cell line.
108
Caller ID
Caller ID operation
Save a caller ID log entry to the directory
Caller ID log entries can only be saved to the Home directory.
To save a caller ID log entry:
Using a cordless handset:
1. Select a desired entry in the caller ID log (see Review the caller ID log on
page 106).
2. When the desired entry appears, press # repeatedly to show different
dialing options.
3. When the number is in the correct format, press SAVE. The handset shows
EDIT NUMBER.
4. Use the dialing keys to edit the number.
• Press MUTE/DELETE to erase a digit.
• Press and hold MUTE/DELETE to erase all digits.
• Press CID or DIR to move the cursor to the right or left.
• Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).
5. Press NEXT.
6. Press CID
or
DIR to highlight one of the following types:
• Home
• Cell
• Work
• Other
7. Press NEXT. The handset displays EDIT NAME.
8. Use the dialing keys (see page 91) to edit the name.
Press MUTE/DELETE to erase a character.
Press and hold MUTE/DELETE to erase all characters.
Press CID or DIR to move the cursor to the right or left.
Press TONE to toggle the name order. For example, Robert Brown
becomes Brown Robert when you press TONE .
9. Press SAVE to confirm and the handset shows Saved. You hear a
confirmation tone.
•
•
•
•
109
Caller ID
Caller ID operation
Using the telephone base:
1. Select a desired entry in the caller ID log (see Review the caller ID log on
page 107).
2. When the desired entry appears, press # repeatedly to show different
dialing options.
3. When the number is in the correct format, press SAVE. The telephone base
shows EDIT NUMBER.
4. Use the dialing keys to edit the number.
• Press DELETE/X to erase a digit.
• Press and hold DELETE/X to erase all digits.
• Press CID or DIR to move the cursor to the right or left.
• Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).
5. Press NEXT.
6. Press
CID or
DIR to highlight one of the following types:
• Home
• Cell
• Work
• Other
7. Press NEXT. The telephone base screen displays EDIT NAME.
8. Use the dialing keys (see page 91) to edit the name.
•
•
•
•
Press DELETE/X to erase a character.
Press and hold DELETE/X to erase all characters.
PPress CID or DIR to move the cursor to the left or right.
Press TONE to toggle the name order. For example, Robert Brown
becomes Brown Robert when you press TONE .
9. Press SAVE to confirm and the telephone base screen shows Saved. You
hear a confirmation tone.
NOTES:
• If the name received from the telephone service provider is in all capital letters,
the first letter of every word remains a capital letter. However, the next letter after
the prefix “Mac”, “Mc”, or “O’”, is kept as a capital letter. For example, the “D” in
“MacDonald” is kept as a capital letter.
• When you try to save a caller ID entry without any caller ID information, the screen
displays Unable to save.
• When you try to save a number already stored in the directory, the screen shows
Already saved.
110
Caller ID
Caller ID operation
Delete from the caller ID log
To delete a single entry:
1. Select a desired entry in the caller ID log (see Review the caller ID log on
page 106 or page 107).
2. When the desired entry is displayed, press MUTE/DELETE on the handset
or press DELETE/X on the telephone base. The screen shows the previous
caller ID log entry. You hear a confirmation tone.
To delete all entries:
Using a cordless handset:
1. Press CID on the handset in idle mode.
2. Press ERASE. If you choose the home caller ID log, the
handset displays Delete all Home Calls?. If you choose
a cell phone caller ID log, the handset displays Delete all
Cell phone A calls?. Press YES to confirm. You hear a
confirmation tone.
CALLER ID LOG
Home
ERASE
REVIEW
-OR1. Press MENU on the handset in idle mode to enter the main menu.
2. Press CID
or
DIR to highlight Caller ID log, then press SELECT.
3. Press ERASE. If you choose the home caller ID log, the handset displays
Delete all Home Calls?. If you choose a cell phone caller ID log, the
handset displays Delete all Cell phone A calls?. Press YES to confirm.
You hear a confirmation tone.
Using the telephone base:
1. Press CID on the telephone base in idle mode.
2. Press ERASE. If you choose the home caller ID log, the
handset displays Delete all Home Calls?. If you choose
a cell phone caller ID log, the telephone base screen
displays Delete all Cell phone A calls?. Press YES to
confirm. You hear a confirmation tone.
CALLER ID LOG
Home
ERASE
REVIEW
-OR1. Press MENU on the telephone base in idle mode to enter the main menu.
2. Press
CID or
DIR to highlight Caller ID log, then press SELECT.
3. Press ERASE. If you choose the home caller ID log, the telephone base
screen displays Delete all Home Calls?. If you choose a cell phone caller
ID log, the telephone base displays Delete all Cell phone A calls?. Press
YES to confirm. You hear a confirmation tone.
111
Caller ID
Caller ID operation
Reasons for missing caller ID information
There are occasions when other information or no information shows for
various reasons:
On-screen message
Reason
It is a long distance call.
Private name
The caller prefers not to show the name.
Private number
The caller prefers not to show the phone number.
Private caller
The caller prefers not to show the phone number
and name.
Unknown name
Your telephone service provider cannot determine
the caller’s name.
Unknown number
Your telephone service provider cannot determine
the caller’s number.
Unknown caller
No information is available about this caller.
112
Answering system
Answering system settings
Answer ON/OFF
If you turn the answering system on, it answers calls and records messages
only on the home line. If your paired cell phone has voicemail, callers can
leave messages with that voicemail service.
If your answering system is turned off and you
change any of its settings, the answering system
automatically turns on again the screen displays
Calls will be answered.
When the answering system is turned on, the
/ANS ON light on the telephone base is on and
both screens display ANS ON.
To turn the answering system on or off:
Using the telephone base:
Press /ANS ON to turn the answering system on or off.
When the answering system is turned on, it announces,
“Calls will be answered.”. The telephone base screen
displays Calls will be answered. When the answering
system is turned off, it announces, “Calls will not be
answered.”. The telephone base screen displays Calls will
not be answered.
-OR1. Press MENU on the telephone base in idle mode to
enter the main menu.
2. Press CID or DIR to highlight Answering sys, then
press SELECT.
3. Press CID or DIR to highlight Answer ON/OFF, then
press SELECT.
4. Press CID or DIR to highlight On or Off, then press
SET to save. You hear a confirmation tone.
NOTES:
• If there is no remaining recording time, the answering system
announces “Calls will not be answered.” and cannot be turned
on.
• If the total recording time is less than three minutes, the
answering system announces “Less than three minutes to
record.” and your screens display Rec mem low.
Play messages
Answering sys
Directory
Caller ID log
BACK
SELECT
ANSWERING SYS
Delete all old
Record memo
Answer ON/OFF
BACK
SELECT
ANSWER ON/OFF
3OnHandset
Off
BACK
SET
• If the answering system is off, you may press /ANS ON on the telephone base to turn
on the answering system during an incoming call. The answering system answers the
call immediately if there is remaining time.
113
Answering system
Answering system settings
Using a handset:
1. Press MENU on the handset in idle mode to enter the
main menu.
2. Press CID or DIR to highlight Answering sys, then
press SELECT.
3. Press CID or DIR to highlight Answer ON/OFF, then
press SELECT.
4. Press CID or DIR to highlight On or Off, then press
SET to save. You hear a confirmation tone.
Play messages
Answering sys
Directory
Caller ID log
BACK
SELECT
ANSWERING SYS
Delete all old
Record memo
Answer ON/OFF
BACK
SELECT
ANSWER ON/OFF
3On
Off
BACK
SET
Announcement
An announcement is the greeting callers hear when calls are answered by
the answering system.
The telephone is preset with a greeting that answers calls with “Hello, please
leave a message after the tone.” You can use this default announcement, or
replace it with your own.
Play your announcement
Using a cordless handset:
1. Press MENU on the handset in idle mode to enter the
main menu.
ANSWERING SYS
Annoucement
Delete all old
Record memo
2. Press CID or DIR to highlight Answering sys, then
press SELECT.
BACK
3. Press SELECT again to select Announcement.
ANNOUNCEMENT
SELECT
4. The handset displays ANNOUNCEMENT. Press PLAY.
Using the telephone base:
1. Press MENU on the telephone base in idle mode to
enter the main menu.
2. Press CID or DIR to highlight Answering sys, then
press SELECT.
3. Press SELECT again to select Announcement.
PLAY
RECORD
ANSWERING SYS
Annoucement
Delete all old
Record memo
BACK
SELECT
ANNOUNCEMENT
4. The telephone base screen displays ANNOUNCEMENT.
Press PLAY.
114
PLAY
RECORD
Answering system
Answering system settings
Record your own announcement
Using a cordless handset:
1. Press MENU on the handset in idle mode to enter the
main menu.
Recording
announcement...
2. Press CID or DIR to scroll to Answering sys, then
press SELECT.
STOP
3. Press SELECT again to select Announcement.
4. The handset displays ANNOUNCEMENT. Press RECORD.
5. The handset announces, “Record after the tone. Press
STOP when you are done.” After the tone, speak towards
the microphone of the handset.
Announcement
playback
DELETE
STOP
6. Press STOP when you finish recording.
7. The handset automatically plays back the newly recorded announcement.
Press STOP to stop the playback at any time. After the announcement
playback, press PLAY to replay the recorded announcement, or RECORD
to record again if desired.
Using the telephone base:
1. Press MENU on the telephone base in idle mode to enter the main menu.
2. Press
CID or
DIR to scroll to Answering sys, then press SELECT.
3. Press SELECT again to select Announcement.
4. The telephone base screen displays ANNOUNCEMENT.
Press RECORD.
5. The telephone base announces, “Record after the tone.
Press STOP when you are done.” After the tone, speak
towards the microphone of the telephone base.
Recording
announcement...
STOP
Announcement
playback
6. Press STOP when you finish recording.
STOP
7. The telephone base automatically plays back the newly DELETE
recorded announcement. Press STOP to stop the playback at any time.
After the announcement playback, press PLAY to replay the recorded
announcement, or RECORD to record again if desired.
NOTES:
• Your announcement can be up to 90 seconds in length.
• Announcements shorter than two seconds are not recorded.
115
Answering system
Answering system settings
Delete your announcement
Using a cordless handset:
1. Press MENU on the handset in idle mode to enter the
main menu.
2. Press CID or DIR to scroll to Answering sys, then
press SELECT.
3. Press SELECT again to select Announcement.
4. The handset displays ANNOUNCEMENT, press PLAY to
play the announcement.
ANSWERING SYS
Annoucement
Delete all old
Record memo
BACK
SELECT
Announcement
playback
DELETE
STOP
5. While the announcement is playing, press DELETE to
delete your own recorded announcement. The handset
displays Reset announcement to default? Press YES to
confirm. You hear a confirmation tone.
Using the telephone base:
1. Press MENU on the telephone base in idle mode to
enter the main menu.
2. Press CID or DIR to scroll to Answering sys, then
press SELECT.
3. Press SELECT again to select Announcement.
4. The telephone base screen displays ANNOUNCEMENT,
press PLAY to play the announcement.
ANSWERING SYS
Annoucement
Delete all old
Record memo
BACK
Announcement
playback
DELETE
5. While the announcement is playing, press DELETE to
delete your own recorded announcement. The telephone
base screen displays Reset announcement to default?
Press YES to confirm. You hear a confirmation tone.
116
SELECT
STOP
Answering system
Answering system settings
In the answering system setup menu, you can change the settings for call
screening, number of rings, remote access code, message alert tone and
recording time.
Call screening
The call screening feature lets you listen at the telephone base to a caller
leaving a message. While monitoring an incoming message, you can answer
the call by pressing HOME/FLASH or /SPEAKER on the handset, or
pressing HOME on the telephone base.
To change the settings:
Using a cordless handset:
1. Press MENU on the handset in idle mode to enter the
main menu.
2. Use CID or DIR to scroll to Answering sys, then
press SELECT.
3. Use CID or DIR to scroll to Ans sys setup, then
press SELECT twice to select Call screening.
4. Press CID or DIR to choose between On and Off, then
press SET to save. You hear a confirmation tone.
ANS SYS SETUP
Call screening
# of rings
Remote code
BACK
SELECT
CALL SCREENING
3On
Off
BACK
SET
Using the telephone base:
1. Press MENU on the telephone base in idle mode to enter the main menu.
2. Use CID or DIR to scroll to Answering sys, then
press SELECT.
3. Use CID or DIR to scroll to Ans sys setup, then
press SELECT twice to select Call screening.
4. Press CID or DIR to choose between On and Off,
then press SET to save. You hear a confirmation tone.
NOTE: For more information on call screening, see page 123.
117
ANS SYS SETUP
Call screening
# of rings
Remote code
BACK
SELECT
CALL SCREENING
3OnHandset
Off
BACK
SET
Answering system
Answering system settings
Number of rings
When the answering system is turned on, it answers all incoming home calls
after the number of rings set. You can choose from two, three, four, five, or
six rings; or toll saver. With toll saver selected, the answering system answers
after two rings when you have new messages, and after four rings when you
have no new messages.
This enables you to check for new messages and avoid paying unnecessary
long distance charges if you are calling from out of your local area. The
default number of rings is four.
To set the number of rings:
Using a cordless handset:
1. Press MENU on the handset in idle mode to enter the
ANS SYS SETUP
main menu.
Call screening
# of rings
2. Press CID or DIR to highlight Answering sys, then
Remote code
press SELECT.
BACK
SELECT
3. Press CID or DIR to highlight Ans sys setup, then
press SELECT.
# OF RINGS
4. Press CID or DIR to highlight # of rings, then
34
press SELECT.
BACK
SET
5. Press CID or DIR to choose from 6, 5, 4, 3, 2 or
Toll saver, then press SET to save. You hear a confirmation tone.
Using the telephone base:
ANS SYS SETUP
1. Press MENU on the telephone base in idle mode to
Call screening
enter the main menu.
# of rings
Remote code
2. Press CID or DIR to highlight Answering sys, then
BACK
SELECT
press SELECT.
# OF RINGS
3. Press CID or DIR to highlight Ans sys setup, then
press SELECT.
34
4. Press CID or DIR to highlight # of rings, then
BACK
SET
press SELECT.
5. Press CID or DIR to choose from 6, 5, 4, 3, 2 or
Toll saver, then press SET to save. You hear a confirmation tone.
118
Answering system
Answering system settings
Remote access code
A two-digit security code is required to access the answering system
remotely from any touch-tone telephone. The preset code is 19. You can
change the code to any number from 00 to 99.
To change the remote code:
Using a cordless handset:
1. Press MENU on the handset in idle mode to enter the
main menu.
2. Use CID or DIR to scroll to Answering sys, then
press SELECT.
ANS SYS SETUP
Call screening
# of rings
Remote code
BACK
3. Use CID or DIR to scroll to Ans sys setup, then
press SELECT.
4. Press CID or DIR to scroll to Remote code, then
press SELECT.
SELECT
REMOTE CODE
19
BACK
SET
5. Use the dialing keys (0-9) to enter a two-digit number from 00-99.
• Press MUTE/DELETE to erase a digit.
• Press and hold MUTE/DELETE to erase all digits.
• Press CID or DIR to move the cursor to the right or left.
Press SET to save. You hear a confirmation tone.
Using the telephone base:
1. Press MENU on the telephone base in idle mode to
enter the main menu.
2. Use CID or DIR to scroll to Answering sys, then
press SELECT.
3. Use CID or DIR to scroll to Ans sys setup, then
press SELECT.
4. Press CID or DIR to scroll to Remote code, then
press SELECT.
ANS SYS SETUP
Call screening
# of rings
Remote code
BACK
REMOTE CODE
19
BACK
5. Use the dialing keys (0-9) to enter a two-digit number from 00-99.
• Press DELETE/X to erase a digit.
• Press and hold DELETE/X to erase all digits.
• Press CID or DIR to move the cursor to the left or right.
Press SET to save. You hear a confirmation tone.
119
SELECT
SET
Answering system
Answering system settings
Message alert tone
When the message alert tone is set to On, the telephone base beeps every
10 seconds to alert you to new messages. The tone stops when all new
messages have been reviewed. The default message alert tone setting is Off.
To change the setting:
Using a cordless handset:
1. Press MENU on the handset in idle mode to enter the
main menu.
2. Use CID or DIR to scroll to Answering sys, then
press SELECT.
ANS SYS SETUP
# of rings
Remote code
Msg alret tone
BACK
3. Use CID or DIR to scroll to Ans sys setup, then
press SELECT.
4. Press CID or DIR to scroll to Msg alert tone, then
press SELECT.
SELECT
MSG ALERT TONE
3On
Off
BACK
5. Press CID or DIR to choose between On and Off,
then press SET to save your setting. You hear a confirmation tone.
SET
Using the telephone base:
1. Press MENU on the handset in idle mode to enter the
main menu.
2. Use CID or DIR to scroll to Answering sys, then
press SELECT.
3. Use CID or DIR to scroll to Ans sys setup, then
press SELECT.
4. Press CID or DIR to scroll to Msg alert tone, then
press SELECT.
ANS SYS SETUP
# of rings
Remote code
Msg alret tone
BACK
SELECT
MSG ALERT TONE
3OnHandset
Off
BACK
SET
5. Press CID or DIR to choose between On and Off, then press SET to
save your setting. You hear a confirmation tone.
NOTE: You cannot set the message alert tone when another handset or the telephone
base is accessing the answering system.
120
Answering system
Answering system settings
Recording time
You can set the recording time limit for each incoming message. The default
setting is three minutes.
To change the setting:
Using a cordless handset:
1. Press MENU on the handset when it is not in use.
2. Press CID or DIR to highlight Answering sys, then
press SELECT.
3. Press CID or DIR to highlight Ans sys setup, then
press SELECT.
4. Press CID or DIR to highlight Recording time, then
press SELECT.
5. Press CID or DIR to choose from 3 minutes,
2 minutes, or 1 minute, then press SET to save.
You hear a confirmation tone.
Using the telephone base:
1. Press MENU on the telephone base when it is not in use.
2. Press CID or DIR to highlight Answering sys, then
press SELECT.
3. Press CID or DIR to highlight Ans sys setup, then
press SELECT.
4. Press CID or DIR to highlight Recording time, then
press SELECT.
5. Press CID or DIR to choose from 3 minutes,
2 minutes, or 1 minute, then press SET to save.
You hear a confirmation tone.
121
ANS SYS SETUP
Remote code
Msg alert tone
Recording time
BACK
SELECT
RECORDING TIME
33 minutes
2 minutes
1 minute
BACK
SET
ANS SYS SETUP
Remote code
Msg alert tone
Recording time
BACK
SELECT
MSG ALERT TONE
33 minutes
2 minutes
1 minute
BACK
SET
Answering system
About the answering system
Answering system and voicemail
Your telephone has separate indicators for two different types of voice
messages: those recorded on its built-in answering system and those
recorded in your service provider’s voicemail (fees may apply). Your
telephone’s built-in answering system messages and voicemail messages are
separate. Each alerts you to new messages differently.
If
and XX New messages display on the handsets and the message
window on the telephone base flashes, there are new messages in the
built-in answering system. To listen to messages recorded on your digital
answering system, press
/PLAY/STOP on the telephone base. To listen
to messages with a handset, see To listen to messages with a handset on
page 125.
If
and New voicemail display on the handsets, your telephone service
provider is indicating that it has new voicemail for you. To listen to your
voicemail, you typically dial an access number provided by your telephone
service provider, followed by a security code or PIN.
Some service providers bundle or combine multiple services like voicemail
and call waiting, so you may not be aware that you have voicemail. To check
what services you have and how to access them, contact your telephone
service provider.
To use your voicemail service rather than your answering system, turn off
your answering system. To use your answering system rather than your
voicemail service, contact your telephone service provider to deactivate your
voicemail service.
Using the answering system and voicemail together
You can also use your telephone answering system and voicemail together
by setting your built-in answering system to answer before voicemail answers
as described below. To learn how to program your voicemail settings, contact
your telephone service provider. Then, if you are on a call, or if the answering
system is busy recording a message and you receive another call, the second
caller can leave a voicemail message.
Set your answering system to answer calls at least two rings earlier than
your voicemail is set to answer. For example, if your voicemail answers
after six rings, set your answering system to answer after four rings. Some
voicemail providers may program the delay before answering calls in seconds
instead of rings. In this case, allow six seconds per ring when determining the
appropriate setting.
122
Answering system
About the answering system
Message capacity
The answering system can record and store up to 99 messages. Each
message can be up to three minutes in length depending on the message
length set (see Recording time on page 121). The total storage capacity
for the announcement, messages and memos is approximately 14 minutes.
The actual recording time depends on individual message characteristics.
Messages remain available for replay until you delete them.
Voice prompts
The system provides voice prompts to guide you through the setup
procedures at the telephone base, message playback, remote access and
recording outgoing announcements.
Call screening at the telephone base
If the answering system and call screening are on (see Call screening on
page 117), the announcement and the incoming message broadcast at the
telephone base when a call arrives.
During message recording, press
/PLAY/STOP repeatedly to turn call
screening on and off for this call. Press VOLUME on the telephone base
to adjust the message volume. To change the call screening setting for all
calls, see page 117.
During call screening, press
/PLAY/STOP on the telephone base to turn off
the call screening. If the call screening is off and the answering system has
/PLAY/STOP or VOLUME to turn on the
answered a call, press
call screening.
Call screening at the handset:
If the answering system is on and your answering system is recording a
message, press SCREEN to screen the call on your handset and the screen
displays the caller ID information. If you do not subscribe to caller ID service,
the handset shows Incoming call.
NOTE: The call screening setting does not affect the call screening on the handset.
Call intercept
When a caller is leaving a message on your answering system, you can
stop recording and talk to the caller by pressing HOME/FLASH or
/SPEAKER on the handset, or press HOME on the telephone base.
Temporarily turning off the message alert tone
Pressing any telephone base key (except
silences the message alert tone.
/HANDSET LOCATOR) temporarily
The message alert tone plays with the next incoming message.
Press any keys (except DELETE/X) on the telephone base to temporarily turn
off the message alert tone. The message alert tone resumes when you receive
a new message.
123
Answering system
Message playback
On the telephone base, if you have new messages, the telephone plays only
the new messages in chronological order. If there are no new messages, the
telephone plays back all messages in chronological order.
On the handset, if you have both new and old messages, you can play either
new or old messages. The caller ID information displays on the handset
screen when you play messages and you can call back the caller.
When playback begins, the handset screen displays the message status,
caller ID information, and time and date of the message recorded. You hear
the total number of messages followed by the day and time of the message.
After the last message, the telephone announces, “End of messages.” and the
screen displays End of messages.
To listen to messages with the telephone base:
/PLAY/STOP to listen to messages.
1. Press
Options during playback:
• Press VOLUME to adjust the speaker volume.
• Press /SKIP to skip to the next message.
• Press /REPEAT to repeat the message currently playing.
Press /REPEAT twice to listen to the previous message.
• Press X/DELETE to delete the current message. The system advances
to the next message.
• Press 2 to pause the playback and show the caller ID information.
Press HOME or DIAL to use the home line, or press CELLULAR to
use the cell line to call back the caller.
Press CANCEL or BACK to resume the playback. If you do not call
back within 10 seconds, message playback resumes.
•
Press HOME or CELLULAR to pause the message playback.
The telephone base screen displays Call back? with the caller ID
information. Press YES to call back the caller, or NO to resume the
message playback.
•
Press
/PLAY/STOP to stop.
124
Answering system
Message playback
To listen to messages with a handset:
1. Press MENU in idle mode.
2. Press SELECT to select Play messages. If you have either new or old
messages, the messages play automatically. If you have both new and
old messages:
• To play new messages, press SELECT to select Play new msgs.
• To play old messages, press CID or DIR to highlight Play old msgs,
then press SELECT.
When the handset is playing a message, its screen shows the caller’s name
or number. If the caller’s information is unavailable, the handset shows
No caller info.
Options during playback:
•
•
•
•
•
•
•
•
•
Press EQ button to adjust the message playback audio quality.
Press /SPEAKER to play the messages through the handset earpiece.
Press VOLUME to adjust the speakerphone volume.
Press SKIP to skip to the next message.
Press REPEAT to repeat the message currently playing. Press REPEAT
twice to listen to the previous message.
Press MUTE/DELETE to delete the current message. The handset displays
Message deleted briefly and the system advances to the next message.
Press 2 to pause the playback and show the caller ID information. Press
HOME/FLASH, DIAL or /SPEAKER to use the home line, or press
CELLULAR to use the cell line to call back the caller.
Press
OFF/CANCEL or BACK to resume the playback. If you do not
call back within 10 seconds, message playback resumes.
Press HOME/FLASH or CELLULAR to pause the message playback.
The handset displays Call back? with the caller ID information. Press
YES to call back the caller, or NO to resume the message playback.
Press
OFF/CANCEL to stop.
NOTES:
• When the answering system has less than three minutes of recording time left, it
announces, “Less than three minutes to record.” and the handset displays Rec mem low.
• When the telephone is not in use, if F and the number of messages are flashing
alternately in the message window, or the handset displays Rec mem full, the memory
is full. Delete some messages to make room for more.
125
Answering system
Message playback
Delete all old messages
Using a cordless handset:
Using a handset:
1.
2.
3.
4.
5.
Press MENU on the handset in idle mode to enter the main menu.
Press CID or DIR to highlight Answering sys, then press SELECT.
Press CID or DIR to highlight Delete all old, then press SELECT.
The handset displays Delete all old messages? Then press YES to confirm.
The handset displays Deleting... and then All old messages deleted! You
hear a confirmation tone.
Using the telephone base:
Press X/DELETE when the phone is not in use. The telephone announces,
“To delete all old messages, press DELETE again.” Press X/DELETE again. All
previously reviewed messages are erased and the telephone announces, “All
old messages deleted.”
-OR1. Press MENU on the telephone base in idle mode to enter the main menu.
2. Press CID or DIR to highlight Answering sys, then press SELECT.
3. Press CID or DIR to highlight Delete all old, then press SELECT.
4. The telephone base screen displays Delete all old messages? Then press
YES to confirm.
5. The telephone base screen displays Deleting... and then All old messages
deleted! You hear a confirmation tone.
NOTE: You can only delete old messages, which are messages you have
previously reviewed.
126
Answering system
Message playback
Record and play memos
Memos are messages you record as reminders for yourself or others using
the same answering system. You can record your own memos using a
system handset. Play and delete them the same way as incoming messages.
To record a memo:
Using a cordless handset:
1. Press MENU on the handset in idle mode to enter the
main menu.
2. Press CID or DIR to highlight Answering sys, then
press SELECT.
3. Press CID or DIR to highlight Record memo, then
press SELECT.
4. The system announces, “Record after the tone. Press
STOP when you are done.” After the tone, speak towards
the microphone.
5. Press STOP when you finish recording. The handset
announces, “Recorded” and then returns to the previous
menu.
Play messages
Answering sys
Directory
Caller ID log
BACK
SELECT
ANSWERING SYS
Annoucement
Delete all old
Record memo
BACK
SELECT
Recording
memo...
STOP
Using the telephone base:
1. Press MENU on the handset in idle mode to enter the main menu.
2. Press CID or DIR to highlight Answering sys, then press SELECT.
3. Press CID or DIR to highlight Record memo, then press SELECT.
4. The system announces, “Record after the tone. Press STOP when you are
done.” After the tone, speak towards the microphone.
5. Press STOP when you finish recording. The handset announces, “Recorded”
and then returns to the previous menu.
NOTES:
• The system announces “Memory is full,” if you attempt to record a memo when the
memory is full.
• Each memo can be up to four minutes in length.
• Memos shorter than two seconds are not recorded.
127
Answering system
Remote access
You can access the answering system remotely by dialing your home
telephone number from any touch-tone telephone.
To remotely access the answering system
1. Dial your telephone number from any touch-tone telephone.
2. When the system plays your announcement, enter the two-digit remote
access code (19 is the preset code, see page 119 to change it).
3. You can also enter the remote commands (see Remote commands below).
4. Hang up or press 8 to end the call and save all undeleted messages.
Remote commands
33
44
*5
*7
Press to listen to all messages.
Press to listen to new messages only.
Press to delete the current message (during playback).
Press twice to delete all old messages.
Press to repeat the current message (during playback).
Press twice to listen to the previous message.
Press to stop.
Press to listen to a list of remote commands.
Press to skip to the next message (during playback).
Press to record a new announcement.
Press to hang up the call.
Press to turn the answering system on or off.
NOTES:
• If you do not press any keys after you enter the remote access code, all new messages
play. If there are no new messages, all old messages play.
• Once the new messages have played, the telephone announces the help menu
options. If you do not press any key within 20 seconds, the remote access call
automatically disconnects.
• When the answering system is turned off, the telephone answers after 10 rings, and
announces, “ Please enter your remote access code.”
• When the memory is full, the answering system answers incoming calls after 10 rings and
announces, “ Memory is full. Enter the remote access code.”
128
Appendix
Handset screen icons
HOME line - On steadily when the home
line is in use or there is an incoming
home call.
CELL line- On steadily when a cell line is
in use or there is an incoming cell call.
12
Bluetooth connected devices There are Bluetooth connected devices
on the active devices list.
1 2
Bluetooth disconnected devices There are Bluetooth disconnected
devices on the active devices list.
ANS
ON
Home
CHRISTINE SMITH
888-722-7702
5:32am
1 2
8/06
SAVE
Wireless Bluetooth headset - On
steadily when a wireless Bluetooth
headset is in use on the home line.
(flashing)
Battery status - Battery is low; place
handset in telephone base or charger
to recharge.
Battery status - Battery is charging.
Speakerphone - The speakerphone is
in use.
Ringer off - On steadily if the home and
cell ringers are turned off. Flashes if only
one ringer is turned off.
New voicemail - New voicemail received
from your telephone service provider.
Answering system on - The answering
system is turned on.
ANS
ON
New answering system message - New
message in the answering system.
New caller ID log - Missed and new calls.
NEW
MUTE
129
Mute - Microphone is muted.
Appendix
Telephone base screen icons
HOME line - On steadily when the home
line is in use or there is an incoming
home call.
CELL line- On steadily when a cell line is
in use or there is an incoming cell call.
ANS
ON
12
1 2
Bluetooth connected devices There are Bluetooth connected devices
on the active devices list.
1 2
Bluetooth disconnected devices There are Bluetooth disconnected
devices on the active devices list.
CHRISTINE SMITH
888-722-7702
5:32am
8/06
Wireless Bluetooth headset - On
steadily when a wireless Bluetooth
headset is in use on the home line.
(flashing)
Battery status - Battery is low; place
handset in telephone base or charger
to recharge.
Battery status - Battery is charging.
Speakerphone - The speakerphone is
in use.
Ringer off - On steadily if the home and
cell ringers are turned off. Flashes if only
one ringer is turned off.
New voicemail - New voicemail received
from your telephone service provider.
Answering system on - The answering
system is turned on.
ANS
ON
New answering system message - New
message in the answering system.
New caller ID log - Missed and new calls.
NEW
MUTE
130
Mute - Microphone is muted.
Appendix
Alert tones and lights
Handset alert tones
Two short beeps
You are pressing CID or DIR when the volume is already at
its highest or lowest setting.
-ORYou have reached the end of the caller ID history.
Three short high-pitched beeps
The telephone has completed the command successfully.
Four short beeps
Low battery warning.
-OROut of range while the handset is on a call.
Telephone base alert tones
Beeps once every 10 seconds
Message alert.
Four short beeps
Registration failure.
Handset indicator lights
CHARGE light
On when the handset is charging in the telephone base
or charger.
Backlight (lighted display and dial pad)
On when the handset is lifted from the telephone base
or charger.
On when a key is pressed.
/SPEAKER light
On when the speakerphone is in use.
131
Appendix
Alert tones and lights
Telephone base indicator lights
DEVICE1/DEVICE2 lights
On when the telephone
base is paired and
connected with a Bluetooth
device.
/PLAY/STOP
On when the answering system is
playing the recorded messages.
Flash alternately while
pairing a Bluetooth device.
Flashes when there are new
messages.
Flashes quickly when there
is an incoming cell call.
MUTE
On the microphone is
muted
/ANS ON
On when the answering
system turned on.
CELLULAR
On when cell line is in use.
Flashes quickly when there
is an incoming cell call.
Flashes slowly when the
cell call is on hold.
HOME
On when home line is in use.
Flashes quickly when there is an
incoming home call.
Flashes slowly when the home
call is on hold.
132
Appendix
Screen messages
Display screen messages
Already saved
Base is calling
Bluetooth system busy
Caller ID log empty
Call transferred
Calling base
The telephone number you have entered is already
stored in the directory.
The telephone base is calling another handset.
You are trying to make a cell call or access the Bluetooth
menu when the Bluetooth link is already being used.
There are no entries in the caller ID history.
An outside call from one handset is transferred to
another handset.
The cordless handset is calling cordless handset (for
intercom calls).
(For models with one handset)
Calling BASE 0
The cordless handset is calling another handset (for
intercom calls).
(for models with with more than one
cordless handset)
Calling HANDSET
The telephone base is calling the cordless handset (for
intercom calls).
(For models with one handset)
Calling HANDSET X
The cordless handset or telephone base is calling
another handset (for intercom calls).
(for models with with more than one
cordless handset)
Cell
Cell call on hold
Cell line in use
The cell line is on a call.
A call on the cell line has been put on hold.
Another system handset is using the cell line.
Connecting...
The telephone base is trying to establish connection with
a Bluetooth device.
Connection failed
A Bluetooth device failed to establish a connection with
your telephone system.
Directory empty
Directory full
Downloading dir
Ended
HANDSET is calling
(for models with only one
cordless handset)
There are no directory entries.
The directory is full. You cannot save any new entries
unless you delete some current entries.
The system is downloading a directory from a cell phone.
You have just ended a call.
The handset is calling the telephone base (for intercom
calls).
133
Appendix
Screen messages
Handset X is calling
Another system handset is calling (for intercom calls).
(for models with more than one
cordless handset)
Home
Home call on hold
Home & cell
calls on hold
Home & cell
lines in use
Home line in use
Incoming call
Intercom
The home line is on a call.
A call on the home line has been put on hold.
Calls on the home and cell lines have been put on hold.
Calls on the home and cell lines are being used.
A system handset or another telephone on the same
home line is in use.
There is a call coming in.
The cordless handset or telephone base is on an
intercom call.
Intercom ended
The intercom call has just ended.
Low battery
The battery needs to be charged.
Microphone off
The cordless handset or telephone base microphone is
off. The other party cannot hear you but you can hear
the other party.
Microphone on
The cordless handset or telephone base microphone
is on.
New voicemail
There are new voicemail messages from your telephone
service provider.
No answer.
Try again.
You tried to make an intercom call, but the handset you
are calling is busy or out of range.
No battery
The battery is not properly installed and the handset is in
the charger.
No entries
found.
Download from
SIM only ?
There are no entries found when you download a cell
phone directory from the cell memory.
No entries
found.
Download from
Phone only ?
There are no entries found when you download a cell
phone directory from your SIM card.
There are no entries found in either the cell or SIM card
when you download a cell phone directory from both
memories.
No Incoming PTT
The incoming PTT function is turned off. The handset will
not receive PTT calls.
No Incoming PTT
The incoming PTT function is turned off. The handset will
not receive PTT calls.
134
Appendix
Screen messages
No message
There is no message recorded on the answering system.
No signal.
Call ended.
The phone lost the connection with the telephone base
or did not have a strong enough signal and the phone
call ended.
Not available
at this time
Someone else is already using the directory or caller ID
history.
ON HOLD
A call has been put on hold.
Out of range
OR
No power at
base
The handset has lost communication with the
telephone base.
** Paging **
The telephone base is paging all handsets.
Place
in charger
There is no power connected to the telephone base.
The battery is very low. The handset should be placed in
the charger.
PTT From
HANDSET X
To
base & HS Y
One handset has started a PTT session to another
handset.
PTT From
HANDSET X
To
handset Y
One handset has started a PTT session to another
handset.
PTT To
HANDSET X
You have started the PTT process.
PTT To
BASE
You have started the PTT process.
Push to talk
Ended
Put handset
on BASE
to register
Ringer muted
Saved
The PTT session is ended.
Your handset is not registered to the telephone base.
The ringer is muted temporarily during an incoming call.
The entry is now in the directory.
Unable to save
You are trying to save an entry with no name and
number from the caller ID history.
Unable to save
You are trying to save an entry with no name and
number from the caller ID history.
XX Missed calls
There are new calls in the caller ID history.
XX New messages
There are new messages recorded in the answering
system.
135
Appendix
Expand your telephone system
The cordless handset provided with your telephone system is already
registered. Additional handsets registered to the telephone system are
assigned in sequential order. For instance, if you already have HANDSET,
the new registered handset is assigned HANDSET 2 and your first handset is
then renamed as HANDSET 1. This telephone system accommodates up to
12 handsets.
Adding and registering handsets (optional)
You can add new handsets (TL90071, purchased
separately) to your telephone system, but each handset
must be registered with the telephone base before use.
When first purchased, each expansion handset shows
Put handset on BASE to register after a battery is
installed. Each handset should be charged without
interruption for at least 25 minutes before registering to
the telephone base. For more details on battery charging,
see the table on page 14.
Put Handset
on BASE
to register
To register a handset:
1. Make sure the handset is out of the telephone base or
charger and shows Put handset on BASE to register
before you begin registration.
2. Put the handset you wish to register on the telephone
Registering...
base cradle, not the charger.
Please wait
3. The handset displays Registering handset..., and the
telephone base screen displays Registering... Please
wait. It takes about 90 seconds to complete the registration
process. The handset displays HANDSET X Registered (X
Registering
represents the registered handset number), and beeps when
handset...
registration completes.
If registration fails, the system will automatically try to
register again. If it fails after the third try, the handset
displays Registration failed, then Put handset on
BASE to register. The telephone base screen displays
HANDSET X
registered
Registration failed and then returns to the idle screen.
This may take up to five minutes to occur. When the
handset displays Put handset on BASE to register, please
start again from Step 1 above.
HANDSET X
registered
NOTES:
• You cannot register a handset if any other system handset is in
use.
• Registration slots are full shows on the base screen while you
are doing Step 3 above.
136
Appendix
Replace a handset
If you want to replace a handset or reassign the designated handset number
of a registered handset, you must deregister all the handsets and then
individually register each handset.
To make deregistration easier, read all of the instructions on this page before
you begin.
To deregister all handsets:
1. Make sure that all handsets are out of the telephone
Deregister
base and chargers before you begin deregistration.
all devices?
2. Press and hold /HANDSET LOCATOR on the telephone
base for about 10 seconds until the base screen shows
Deregister all devices?, then release /HANDSET LOCATOR.
3. Quickly press /HANDSET LOCATOR again. You must press /HANDSET
LOCATOR within 5 seconds. If the telephone base returns to the idle
screen, start again with Step 1 above.
4. The telephone base shows Please wait... and then returns to the idle
screen. All system handsets show Put handset on BASE to register and
you hear a confirmation tone when the deregistration completes. The
deregistration process takes about 10 seconds to complete.
5. After deregistering, register each handset again individually. See
Adding and registering handsets (optional) on page 136.
NOTES:
• If the deregistration process fails, you may need to reset the system and try again. To
reset, unplug the power from the telephone base and plug it back in.
• You cannot deregister the handsets if any other system handset is in use.
• Even if the battery is depleted, you can still deregister the handsets by following the
steps above.
137
Appendix
Troubleshooting
If you have difficulty with your telephone, please try the suggestions below.
For customer service, or to purchase accessories or replacement parts, visit
our website at www.telephones.att.com, or call 1 (800) 222-3111.
In Canada, dial 1 (866) 288-4268. Have the serial number, found on the
underside of your telephone, available when contacting for customer service.
I cannot pair my cell phone to the telephone base.
• Make sure you have cellular coverage.
• Make sure your cell phone is compatible with your TL96271/TL96371/
TL96471. Check the Bluetooth compatibility list at
www.telephones.att.com.
• Make sure the Bluetooth function of your cell phone is turned on. See the
user’s manual of your cell phone for more information.
• Make sure that you set your cell phone to search for devices.
• If the TL96271/TL96371/TL96471 is in your cell phone device history
list, delete it and try pairing again.
• Carefully follow the pairing instructions on pages 19-20 and make sure
that your cell phone is not connected to any other Bluetooth device.
• Turn off your cell phone, then turn it on again.
• Reset the telephone base. Unplug the unit’s electrical power. Wait
for approximately 15 seconds, then plug it back in. Repeat the above
suggestions.
I cannot pair my headset to the telephone base.
• Make sure that your Bluetooth headset is in discoverable mode when
pairing with the telephone base. See the user’s manual of your headset for
more information on how to set your headset to discoverable mode.
• Make sure your headset is compatible with your TL96271/TL96371/
TL96471. Check the Bluetooth compatibility list at
www.telephones.att.com.
• Carefully follow the pairing instructions on pages 21-22 and make sure
that your headset is not connected to any other Bluetooth device.
• Reset the telephone base. Unplug the unit’s electrical power. Wait
for approximately 15 seconds, then plug it back in. Repeat the above
suggestions.
I cannot connect my cell phone with the telephone base.
• Make sure that the Bluetooth function of your cell phone is turned on. See
the user’s manual of your cell phone for more information.
• Make sure that your Bluetooth cell phone is not connected to any other
Bluetooth device.
• Turn off your cell phone, then turn it on again.
• Make sure that your cell phone is on the active devices list.
138
Appendix
Troubleshooting
• For some cell phones, you must authorize the TL96271/TL96371/
TL96471 device in your cell phone’s Bluetooth feature. See the user’s
manual of your cell phone for more information.
• Manually connect your cell phone to the TL96271/TL96371/TL96471.
Refer to the user’s manual of your cell phone for more information.
I cannot connect my headset with the telephone base.
• Make sure that your Bluetooth headset is not connected to any other
Bluetooth device.
• Make sure that your headset is on the active devices list.
I cannot put my headset in discoverable mode.
• Refer to the user’s manual of your headset for information on how to set
your headset to discoverable mode.
• Make sure that the headset is not connected to any other Bluetooth
device in order to successfully pair and connect to the telephone base.
• Carefully follow the pairing process on pages 21-22.
• Reset the telephone base. Unplug the unit’s electrical power. Wait
for approximately 15 seconds, then plug it back in. Repeat the
above suggestions.
I don’t know how to search for or add new devices on my cell phone.
• Most cell phones have the Bluetooth feature in the connection or setup
menus. Please refer to the user’s manual of your cell phone.
• In general, press the menu key on your cell phone, then look for the
Bluetooth menu in the settings or connection menu. In the Bluetooth
menu, select the option to search for or add new devices.
My cell phone disconnects with the telephone base.
• Turn off your cell phone, then turn it on again.
• Make sure that you are not using your cell phone when on a cell call.
My cell phone is connected to the telephone base, but I cannot make a
cell call.
• Make sure that your cell phone is not in use when you are trying to make
a cell call.
• For some smartphones, make sure that the cellular function is turned on.
Bluetooth system busy appears on the display.
• Make sure that your cell phone is not in use when connected and on the
active devices list.
• Make sure that your cell phone or headset is not connected to any other
Bluetooth device.
• TL96271/TL96371/TL96471 can only use one Bluetooth device at a time.
139
Appendix
Troubleshooting
The PIN on the telephone base does not work.
• The default PIN is 0000.
• If you have changed the PIN, it will appear on the telephone base in the
pairing process.
I cannot hear any audio on my telephone system when on a cell call.
• Make sure that your cell phone’s volume is set to maximum.
• Reset the telephone base. Unplug the unit’s electrical power. Wait for
approximately 15 seconds, then plug it back in.
• Turn off your cell phone, then turn it on again.
The listening volume of my cell call is too loud or quiet.
• During a cell call, if the listening volume is too loud or quiet, try changing
the volume on your cell phone. On some cell phones, changing the
volume on the cell phone effects your cell call volume on the TL96271/
TL96371/TL96471.
I cannot download contacts from my cell phone to my TL96271/
TL96371/TL96471.
• Make sure that your cell phone is paired and connected to the base.
• Make sure you place your cell phone next to the base while downloading.
I see duplicate entries in my downloaded directory
• If you see duplicate directory entries, you can delete them manually.
Another option is to download again either your SIM card or phone
memory, but not both.
Some of my cell phone contacts were not imported to my TL96271/
TL96371/TL96471.
• Try copying the contacts from your SIM card to your cell phone memory
first, then download from your phone memory. If that doesn’t work, try
copying the contacts from your cell phone memory to your SIM card, then
download from your SIM card. For more information on how to transfer
contacts between your SIM card and your phone memory, refer to the
user’s manual of your cell phone.
Can the TL96271/TL96371/TL96471 help the poor cell phone reception
in my house?
• If your cell phone has poor reception in your home, the TL96271/
TL96371/TL96471 cannot improve the reception. However, if you have
a location in your house with better reception, you can leave your cell
phone in that location while you use TL96271/TL96371/TL96471 cell
line. In order for this to work, the cell phone must be within 30 feet of the
telephone base for optimal performance.
140
Appendix
Troubleshooting
My phone doesn’t work at all.
• Make sure the power cord is securely plugged in.
• Make sure that the battery connector is securely plugged into the
cordless handset.
• Make sure the telephone line cord is securely and firmly plugged into the
telephone base and the telephone wall jack.
• Charge the battery in the cordless handset for at least 16 hours. For
optimum daily performance, return the cordless handset to the telephone
base or charger when not in use.
• If the battery is depleted, charge the handset for at least 30 minutes
before you use it. Refer to page 14 for details.
• Reset the telephone base. Unplug the electrical power. Wait for
approximately 15 seconds, then plug it back in. Allow up to one minute for
the cordless handset and telephone base to reset.
• You may need to purchase a new battery. Please refer to Battery
installation and charging (pages 13-14) in this user’s manual.
I cannot get a dial tone.
• First try all the suggestions above.
• Move the cordless handset closer to the telephone base. You might have
moved out of range.
• Disconnect the telephone base from the telephone jack and connect to a
different phone. If there is no dial tone on that phone either, the problem
is in your wiring or telephone service. Contact your telephone service
provider (charges may apply).
• Your line cord may be defective. Install a new telephone line cord.
141
Appendix
Troubleshooting
I cannot dial out.
• Try all the suggestions in I cannot get a dial tone on page 141.
• Make sure you have a dial tone before dialing. The cordless handset may
take a second or two to find the telephone base and produce a dial tone.
This is normal. Wait an extra second before dialing.
• Eliminate any background noise. Noise from a television, radio or other
appliances may cause the phone to not dial out properly. If you cannot
eliminate the background noise, first try muting the cordless handset
before dialing, or dialing from another room in your home with less
background noise.
• Disconnect the telephone base from the telephone wall jack and plug in a
working telephone. If the other phones in your home are having the same
problem, the problem is in your wiring or telephone service. Contact your
telephone service provider (charges may apply).
My cordless handset isn’t performing normally.
• Make sure the power cord is securely plugged into the telephone base.
Plug the power adapter into a different working electrical outlet not
controlled by a wall switch.
• Move the cordless handset closer to the telephone base. You might have
moved out of range.
• Reset the telephone base. Unplug the electrical power. Wait for 15
seconds then plug it back in. Allow up to one minute for the cordless
handset and telephone base to reset.
• Other electronic products such as HAM radios and other DECT phones
can cause interference to your cordless telephone. Try installing your
telephone as far away as possible from these types of electronic devices.
The handset registration is unsuccessful.
Follow the steps below to register the handset again.
1. Make sure the handset is out of the telephone base or charger and shows
Put handset on BASE to register before you begin registration.
2. Put the handset you wish to register on the telephone base cradle, not
the charger.
3. The handset displays Registering handset..., and the telephone base screen
displays Registering... Please wait. It takes about 90 seconds to complete
the registration process. The handset displays HANDSET X Registered
(X represents the registered handset number), and beeps when
registration completes.
Refer to Adding and registering handsets on page 136 for details.
142
Appendix
Troubleshooting
Out of range OR no power at base appears on my cordless handset.
• Ensure that the telephone base is powered up.
• Move the cordless handset closer to the telephone base. You might have
moved out of range.
• Reset the telephone base. Unplug the electrical power. Wait for 15
seconds then plug it back in. Allow up to one minute for the cordless
handset and telephone base to reset.
• Other electronic products such as HAM radios and other DECT phones
can cause interference to your cordless telephone. Try installing your
telephone as far away as possible from these types of electronic devices.
The batteries do not hold a charge.
• If the cordless handset is in the charger and the charge light does
not come on, refer to The charge light is off (page 146) in this
Troubleshooting guide.
• Charge the battery in the cordless handset for at least 16 hours. For
optimum daily performance, return the cordless handset to the telephone
base or charger when not in use.
• If the battery is depleted, it may take approximately ten minutes to charge
the handset before it shows Low battery, refer to page 14 for details.
• You may need to purchase a new battery. Please refer to Battery
installation and charging (pages 13-14) in this user’s manual.
I get noise, static, or a weak signal even when I’m near the telephone base.
• If you subscribe to high-speed Internet service (digital subscriber line - DSL)
through your telephone lines, you must install a DSL filter between the
telephone line cord and the telephone wall jack (see page 11). The filter
prevents noise and caller ID problems caused by DSL interference. Please
contact your DSL service provider for more information about DSL filters.
• You may be able to improve the performance of your cordless phone
by installing your new telephone base as far as possible from any other
existing cordless telephone system that may already be installed.
• Other electronic products such as HAM radios and other DECT phones
can cause interference to your cordless telephone. Try installing your
telephone as far away as possible from these types of electronic devices.
• Do not install this phone near a microwave oven or on the same electrical
outlet. You may experience decreased performance while the microwave
oven is operating.
143
Appendix
Troubleshooting
• If your phone is plugged in with a modem or a surge protector, plug the
phone (or modem/surge protector) into a different location. If this doesn’t
solve the problem, relocate your phone or modem farther apart from one
another, or use a different surge protector.
• Relocate your phone to a higher location. The phone may have better
reception when installed in a high area.
• Disconnect the telephone base from the telephone wall jack and plug in a
working telephone. If the other phones in your home are having the same
problem, the problem is in your wiring or telephone service. Contact your
telephone service provider (charges may apply).
I experience poor sound quality when using the speakerphone.
• For increased sound quality while using the speakerphone, place the
handset on a flat surface with the dial pad facing up.
• When using a speakerphone, controlling background noise in your
environment is essential. While you are listening to your party, press
MUTE/DELETE to temporarily turn your microphone off. When it is your
turn to speak, remember to press MUTE/DELETE again to turn the
microphone on.
• Excessive background noise will cause a speakerphone to fade in and
out. Try controlling the background noise by turning off any audio devices
near the speakerphone. Also, try to avoid interrupting the person at the
other end of the conversation while they are speaking. If background noise
cannot be controlled, you should terminate speakerphone operation and
return to normal handset mode.
I hear other calls while using my phone.
• Disconnect the telephone base from the telephone wall jack and plug in a
working telephone. If the other phones in your home are having the same
problem, the problem is in your wiring or telephone service. Call your
telephone service provider (charges may apply).
While on a call or playing messages, there is too much noise, or the voice
sounds tinny, shrill or flat.
• While on a call or playing messages, press the EQ button on the side of
the handset until you find the settings that sounds the best (page 65).
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Appendix
Troubleshooting
My cordless handset does not ring when I receive a call.
• Make sure that the ringer is not turned off. Refer to Ringer volume on
page 31 in this user’s manual.
• Make sure the telephone line cord is plugged securely into the telephone
base and the telephone jack. Make sure the power cord is securely
plugged in.
• The cordless handset may be too far from the telephone base.
• Charge the battery in the cordless handset for at least 16 hours. For
optimum daily performance, return the cordless handset to the charger
when not in use.
• You may have too many extension phones on your telephone line to
allow all of them to ring simultaneously. Try unplugging some of the
other phones.
• The layout of your home or office might be limiting the operating range.
Try moving the telephone base to another location, preferably to a
higher location.
• Disconnect the telephone base from the telephone wall jack and plug in a
working telephone. If the other phones in your home are having the same
problem, the problem is in your wiring or telephone service. Contact your
telephone service provider (charges may apply).
• Test a working phone at the phone jack. If the other phone has the same
problem, the problem is the phone jack. Contact your telephone service
provider (charges may apply).
• Other electronic products such as HAM radios and other DECT phones
can cause interference to your cordless telephone. Try installing your
telephone as far away as possible from these types of electronic devices.
• Completely remove the battery. Replace the battery and place the cordless
handset in the telephone base. Wait for the cordless handset to reestablish
its connection with the telephone base. Allow up to one minute for this to
take place.
• Your line cord might be defective. Try installing a new line cord.
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Appendix
Troubleshooting
My calls cut in and out while I’m using my cordless handset.
• Other electronic products such as HAM radios and other DECT phones
can cause interference to your cordless telephone. Try installing your
telephone as far away as possible from these types of electronic devices.
• Do not install this phone near a microwave oven or on the same electrical
outlet. You may experience decreased performance while the microwave
oven is operating.
• If you plug your phone in with a modem or surge protector, plug the
phone (or modem/surge protector) into a different location. If this doesn’t
solve the problem, relocate your phone or modem farther apart from one
another, or use a different surge protector.
• Relocate your telephone base to a higher location. The phone may have
better reception when installed in a high area.
• If the other phones in your home are having the same problem, the
problem is in your wiring or local service. Contact your telephone service
provider (charges may apply).
• Excessive background noise will cause a speakerphone to fade in and
out. Try controlling the background noise by turning off any audio devices
near the speakerphone. Also, try to avoid interrupting the person at the
other end of the conversation while they are speaking. If background noise
cannot be controlled, you should stop speakerphone operation and return
to normal handset mode.
• When using a speakerphone, controlling background noise in your
environment is essential. While you are listening to your party press
MUTE/DELETE to temporarily turn your microphone off. When it is your
turn to speak, remember to press MUTE/DELETE to turn the microphone on.
The charge light is off.
• Make sure the power and line cords are plugged in correctly and securely.
• Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow
up to one minute for the cordless handset and telephone base to reset.
• Clean the cordless handset and telephone base charging contacts each
month using a pencil eraser or cloth.
146
Appendix
Troubleshooting
My caller ID isn’t working.
• Caller ID is a subscription service. You must subscribe to this service from
your telephone service provider for this feature to work on your phone.
• The caller must be calling from an area that supports caller ID.
• Both your and your caller’s telephone service providers must use caller ID
compatible equipment.
• If you subscribe to high-speed Internet service (digital subscriber line - DSL)
through your telephone lines, you must install a DSL filter between the
telephone line cord and the telephone wall jack (see page 11). The filter
prevents noise and caller ID problems caused by DSL interference. Please
contact your DSL service provider for more information about DSL filters.
My telephone does not receive caller ID when on a call.
• Make sure you subscribe to caller ID with call waiting features provided by
your telephone service provider. Caller ID features work only if both you
and the caller are in areas offering caller ID service, and if both telephone
companies use compatible equipment.
Voicemail and
show on the display and I don’t know why.
• Your telephone has voicemail indication that is separate from the built-in
appears on the display, then your telephone has
answering system. If
received a signal from your telephone service provider that you have a
voicemail message waiting for you to retrieve from your telephone service
provider. Contact your telephone service provider for more information on
how to access your voicemail.
I cannot retrieve voicemail messages.
• Your telephone has both a built-in answering system and voicemail
indication. They are independent features and each alerts you to new
messages differently (page 122). If you subscribe to voicemail service
from your telephone service provider (charges may apply), contact your
telephone service provider for more information on how to access
your voicemail.
I am receiving incomplete messages.
• If a caller leaves a very long message, part of it may be lost when the
system disconnects the call after the maximum recording time you have
set (see Recording time on page 121).
• If the caller pauses for longer than seven seconds, the system stops
recording and disconnects the call.
• If the system’s memory becomes full during a message, the system stops
recording and disconnects the call.
• If the caller’s voice is very soft, the system may stop recording and
disconnect the call.
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Appendix
Troubleshooting
I am having difficulty in hearing messages.
• Press VOLUME to increase speaker volume on the telephone base.
• Press /VOL to increase the listening volume on a handset.
The answering system does not answer after the correct number of rings.
• Make sure the answering system is on. When the answering system is on,
ANS ON should show on the handset and the ANS ON light is lit on the
telephone base (page 113).
• If toll saver is selected, the number of rings changes to two when there
are new messages waiting (page 118).
• If the memory is full or the system is off, the system answers after 10 rings.
• In some cases, the answering system is affected by the ringing system
used by the telephone service provider.
• If you subscribe to voicemail service, change the number of rings so that
your answering system answers before your voicemail answers (page 122).
To determine how many rings activate your voicemail, please contact your
telephone service provider.
• If there is a fax machine connected to the same telephone line, try
disconnecting the fax machine. If that solves the problem, consult
your fax machine documentation for information on compatibility with
answering systems.
The answering system announces “Time and day not set.”
• You need to set the date and time (pages 33 and 50).
The answering system does not respond to remote commands.
• Make sure to enter your remote access code correctly (page 128).
• Make sure you are calling from a touch-tone phone. When you dial a
number, you should hear tones. If you hear clicks, the phone is not a
touch-tone telephone and cannot activate the answering system.
• The answering system may not detect the remote access code while your
announcement is playing. Try waiting until the announcement is over
before entering the code.
• There may be interference on the phone line you are using. Press the dial
pad keys firmly.
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Appendix
Troubleshooting
The answering system does not record messages.
• Make sure the answering system is on (page 113).
• Make sure the memory of the answering system is not full. When the
answering machine memory is full, it does not record new messages until
some old messages are deleted.
• If you subscribe to voicemail service, change the number of rings so that
your answering system answers before your voicemail answers (page 122).
To determine how many rings activate your voicemail, please contact your
telephone service provider.
• If there is a fax machine connected to the same telephone line, try
disconnecting the fax machine. If that solves the problem, consult
your fax machine documentation for information on compatibility with
answering systems.
The outgoing announcement is not clear.
• When you record your announcement, make sure you speak in a normal
tone of voice, about nine inches from the telephone base.
• Make sure there is no background noise (TV, music, etc.) while recording.
I subscribe to a nontraditional telephone service that uses my computer
to establish connections, and my telephone doesn’t work.
• Make sure your computer is powered on.
• Make sure your Internet connection is working properly.
• Make sure that the software is installed and running for your nontraditional
telephone service.
• Make sure to plug your USB telephone adapter into a dedicated USB port
on your computer. Do not plug into a multiple port USB hub (USB splitter)
that is not powered.
• In a few rare instances, the USB port on your computer may not have
enough power. In these instances, try using a USB hub with its own
external power supply.
• If you are using a firewall, it may prevent access to your nontraditional
telephone service provider. Contact your service provider for
more information.
149
Appendix
Troubleshooting
Common cure for electronic equipment:
If the telephone is not responding normally, try resetting the telephone. Do
the following in the order listed:
1. Disconnect the power to the telephone base.
2. Disconnect the cordless handset battery, and spare battery, if applicable.
3. Wait a few minutes.
4. Connect power to the telephone base.
5. Completely remove the battery. Replace the battery and place the cordless
handset into the telephone base.
6. Wait for the cordless handset to reestablish its connection with the
telephone base. Allow up to one minute for this to take place.
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Appendix
Maintenance
Taking care of your telephone
• Your cordless telephone contains sophisticated electronic parts, so it must
be treated with care.
• Avoid rough treatment.
• Place the handset down gently.
• Save the original packing materials to protect your telephone if you ever
need to ship it.
Avoid water
• Your telephone can be damaged if it gets wet. Do not use the handset in
the rain, or handle it with wet hands. Do not install the telephone base
near a sink, bathtub or shower.
Electrical storms
• Electrical storms can sometimes cause power surges harmful to electronic
equipment. For your own safety, take caution when using electric
appliances during storms.
Cleaning your telephone
• Your telephone has a durable plastic casing that should retain its luster for
many years. Clean it only with a soft cloth slightly dampened with water
or a mild soap.
• Do not use excess water or cleaning solvents of any kind.
Remember that electrical appliances can cause serious injury if used when you are wet or
standing in water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL
YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then pull
the telephone out by the unplugged cords.
151
Appendix
Important safety information
This symbol is to alert you to important operating or servicing instructions that may
appear in this user’s manual. Always follow basic safety precautions when using this
product to reduce the risk of injury, fire, or electric shock.
Safety information
• Read and understand all instructions in the user’s manual. Observe all markings on the product.
• Avoid using a telephone during a thunderstorm. There might be a slight chance of electric
shock from lightning.
• Do not use a telephone in the vicinity of a gas leak. Under certain circumstances, a spark
may be created when the adapter is plugged into the power outlet, or when the handset is
replaced in its cradle. This is a common event associated with the closing of any electrical
circuit. The user should not plug the phone into a power outlet, and should not put a charged
handset into the cradle, if the phone is located in an environment containing concentrations
of flammable or flame-supporting gases, unless there is adequate ventilation. A spark in such
an environment could create a fire or explosion. Such environments might include: medical
use of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline
vapors; etc.); a leak of natural gas; etc.
• Do not use this product near water, or when you are wet. For example, do not use it in a
wet basement or shower, or next to a swimming pool, bathtub, kitchen sink, or laundry tub.
Do not use liquids or aerosol sprays for cleaning. If the product comes in contact with any
liquids, unplug any line or power cord immediately. Do not plug the product back in until it
has dried thoroughly.
• Install this product in a protected location where no one can trip over any line or power
cords. Protect cords from damage or abrasion.
• If this product does not operate normally, read the Troubleshooting section on pages 138-150
of this user’s manual. If you cannot solve the problem, or if the product is damaged, refer to
the Limited warranty section on pages 156-157. Do not open this product except as may be
directed in your user’s manual. Opening the product or reassembling it incorrectly may expose
you to hazardous voltages or other risks.
• Replace batteries only as described in your user’s manual (pages 13-14). Do not burn or
puncture batteries — they contain caustic chemicals.
• The power adapters are intended to be correctly oriented in a vertical or floor mount
position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling,
under-the-table or cabinet outlet.
CAUTION: Use only the power adapter provided with this product. To obtain a
www.telephones.att.com, or call
1 (800) 222–3111. In Canada, dial 1 (866) 288-4268.
replacement, visit our website at
Especially about cordless telephones
• Privacy: The same features that make a cordless telephone convenient create some
limitations. Telephone calls are transmitted between the telephone base and the handset
by radio waves, so there is a possibility that your cordless telephone conversations could
be intercepted by radio receiving equipment within range of the cordless handset. For this
reason, you should not think of cordless telephone conversations as being as private as those
on . telephones.
• Electrical power: The telephone base of this cordless telephone must be connected to a
working electrical outlet which is not controlled by a wall switch. Calls cannot be made
from the handset if the telephone base is unplugged, switched off or if the electrical power
is interrupted.
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Appendix
Important safety information
• Potential TV interference: Some cordless telephones operate at frequencies that may cause
interference to TVs and VCRs. To minimize or prevent such interference, do not place the
telephone base of the cordless telephone near or on top of a TV or VCR. If interference
is experienced, moving the cordless telephone farther away from the TV or VCR will often
reduce or eliminate the interference.
• Rechargeable batteries: This product contains nickel-metal hydride rechargeable batteries.
Exercise care in handling batteries in order not to create a short circuit with conductive
material such as rings, bracelets, and keys. The battery or conductor may overheat and cause
harm. Observe proper polarity between the battery and the battery charger.
• Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do
not burn or puncture. Like other batteries of this type, if burned or punctured, they could
release caustic material which could cause injury.
The RBRC™ Seal means that the manufacturer is voluntarily participating
in an industry program to collect and recycle nickel-metal hydride
rechargeable batteries when taken out of service within the United
States. These batteries may be taken to a participating local retailer of
replacement batteries or recycling center. Or you may call 1 (800) 8BATTERY for locations accepting spent Ni-MH batteries.
Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research,
LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference
between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S.
Food and Drug Administration, WTR recommends to physicians that:
Pacemaker patients
• Should keep wireless telephones at least six inches from the pacemaker.
• Should NOT place wireless telephones directly over the pacemaker, such as in a breast
pocket, when it is turned ON.
• Should use the wireless telephone at the ear opposite the pacemaker.
WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons
using wireless telephones.
Especially about telephone answering systems
Two-way recording: This unit does not sound warning beeps to inform the other party that the
call is being recorded. To ensure that you are in compliance with any federal or state regulations
regarding recording a telephone call, you should start the recording process and then inform the
other party that you are recording the conversation.
SAVE THESE INSTRUCTIONS
153
Appendix
FCC Part 68 and ACTA
This equipment complies with Part 68 of the FCC rules and with technical requirements
adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back
or bottom of this equipment contains, among other things, a product identifier in the format
US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon
request.
The plug and jack used to connect this equipment to premises wiring and the telephone network
must comply with the applicable Part 68 rules and technical requirements adopted by ACTA. A
compliant telephone cord and modular plug is provided with this product. It is designed to be
connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be
used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions
in the user’s manual.
The Ringer Equivalence Number (REN) is used to determine how many devices you may connect
to your telephone line and still have them ring when you are called. The REN for this product is
encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is
03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For
more information, please contact your telephone service provider.
This equipment may not be used with Party Lines. If you have specially wired alarm dialing
equipment connected to your telephone line, ensure the connection of this equipment does
not disable your alarm equipment. If you have questions about what will disable the alarm
equipment, consult your telephone service provider or a qualified installer.
If this equipment is malfunctioning, it must be unplugged from the modular jack until the
problem has been corrected. Repairs to this telephone equipment can only be made by the
manufacturer or its authorized agents. For repair procedures, follow the instructions outlined
under the Limited Warranty.
If this equipment is causing harm to the telephone network, the telephone service provider may
temporarily discontinue your telephone service. The telephone service provider is required to
notify you before interrupting service. If advance notice is not practical, you will be notified as
soon as possible. You will be given the opportunity to correct the problem and the telephone
service provider is required to inform you of your right to file a complaint with the FCC.
Your telephone service provider may make changes in its facilities, equipment, operation, or
procedures that could affect the proper functioning of this product. The telephone service
provider is required to notify you if such changes are planned.
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.
If this product has memory dialing locations, you may choose to store emergency telephone
numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers,
please:
• Remain on the line and briefly explain the reason for the call before hanging up.
• Perform such activities in off-peak hours, such as early morning or late evening.
Industry Canada
Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference, including interference that may
cause undesired operation.
The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry
Canada technical specifications were met.
The Ringer Equivalence Number (REN) for this terminal equipment is 0.7. The REN is an indication
of the maximum number of devices allowed to be connected to a telephone interface. The
termination on an interface may consist of any combination of devices subject only to the
requirement that the sum of the RENs of all the devices does not exceed five.
This product meets the applicable Industry Canada technical specifications.
154
Appendix
FCC Part 15
This equipment has been tested and found to comply with the requirements for a Class B digital
device under Part 15 of the Federal Communications Commission (FCC) rules.
These requirements are intended to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not
occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications to this equipment not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation. Privacy of
communications may not be ensured when using this telephone.
To ensure safety of users, the FCC has established criteria for the amount of radio frequency
energy that can be safely absorbed by a user or bystander according to the intended usage
of the product. This product has been tested and found to comply with the FCC criteria. The
handset may be safely held against the ear of the user. The telephone base shall be installed
and used such that parts of the user’s body other than the hands are maintained at a distance of
approximately 20cm (8 inches) or more.
This Class B digital apparatus complies with Canadian ICES-003.
This device complies with RSS-310 of Industry Canada. Operation is subject to the condition that
this device does not cause harmful interference.
155
Appendix
Limited warranty
The AT&T brand is used under license - any repair, replacement or warranty service, and all
questions about this product should be directed to: In the United States of America, call
1 (800) 222-3111 or visit www.telephones.att.com; in Canada, call
1 (866) 288-4268.
1. What does this limited warranty cover?
The manufacturer of this AT&T-branded product warrants to the holder of a valid proof of
purchase (“CONSUMER” or “you”) that the product and all accessories provided in the sales
package (“PRODUCT”) are free from defects in material and workmanship, pursuant to the
following terms and conditions, when installed and used normally and in accordance with the
PRODUCT operating instructions. This limited warranty extends only to the CONSUMER for
products purchased and used in the United States of America and Canada.
2. What will be done if the PRODUCT is not free from defects in materials and workmanship
during the limited warranty period (“materially defective PRODUCT”)?
During the limited warranty period, the manufacturer’s authorized service representative
repairs or replaces at the manufacturer’s option, without charge, a materially defective
PRODUCT. If the manufacturer repairs the PRODUCT, they may use new or refurbished
replacement parts. If the manufacturer chooses to replace the PRODUCT, they may replace
it with a new or refurbished PRODUCT of the same or similar design. The manufacturer
retains the defective parts, modules, or equipment. Repair or replacement of the PRODUCT,
at the manufacturer’s option, is your exclusive remedy. The manufacturer returns the repaired
or replacement products to you in working condition. You should expect the repair or
replacement to take approximately 30 days.
3. How long is the limited warranty period?
The limited warranty period for the PRODUCT extends for ONE (1) YEAR from the date of
purchase. If the manufacturer repairs or replaces a materially defective PRODUCT under the
terms of this limited warranty, this limited warranty also applies to repaired or replacement
PRODUCT for a period of either (a) 90 days from the date the repaired or replacement
PRODUCT is shipped to you or (b) the time remaining on the original one-year limited
warranty; whichever is longer.
4. What is not covered by this limited warranty?
This limited warranty does not cover:
• PRODUCT that has been subjected to misuse, accident, shipping or other physical damage,
improper installation, abnormal operation or handling, neglect, inundation, fire, water, or
other liquid intrusion; or
• PRODUCT that has been damaged due to repair, alteration, or modification by anyone
other than an authorized service representative of the manufacturer; or
• PRODUCT to the extent that the problem experienced is caused by signal conditions,
network reliability or cable or antenna systems; or
• PRODUCT to the extent that the problem is caused by use with non-AT&T accessories; or
• PRODUCT whose warranty/quality stickers, PRODUCT serial number plates or electronic
serial numbers have been removed, altered or rendered illegible; or
• PRODUCT purchased, used, serviced, or shipped for repair from outside the United States
of America or Canada, or used for commercial or institutional purposes (including but not
limited to products used for rental purposes); or
• PRODUCT returned without a valid proof of purchase (see item 6 below); or
• Charges for installation or setup, adjustment of customer controls, and installation or
repair of systems outside the unit.
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Appendix
Limited warranty
5. How do you get warranty service?
To obtain warranty service in the United States of America, visit
www.telephones.att.com or call 1 (800) 222-3111; in Canada, please
dial 1 (866) 288-4268. NOTE: Before calling for service, please review the user’s
manual. A check of the PRODUCT’s controls and features might save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage during transit
and transportation and are responsible for delivery or handling charges incurred in the
transport of the PRODUCT(s) to the service location. The manufacturer will return repaired or
replaced PRODUCT under this limited warranty. Transportation, delivery or handling charges
are prepaid. The manufacturer assumes no risk for damage or loss of the PRODUCT in transit.
If the PRODUCT failure is not covered by this limited warranty, or proof of purchase does not
meet the terms of this limited warranty, the manufacturer notifies you and requests that you
authorize the cost of repair prior to any further repair activity. You must pay for the cost of
repair and return shipping costs for the repair of products that are not covered by this limited
warranty.
6. What must you return with the PRODUCT to get warranty service?
You must:
a. Return the entire original package and contents including the PRODUCT to the service
location along with a description of the malfunction or difficulty; and
b. Include “valid proof of purchase” (sales receipt) identifying the PRODUCT purchased
(PRODUCT model) and the date of purchase or receipt; and
c. Provide your name, complete and correct mailing address, and telephone number.
7. Other limitations
This warranty is the complete and exclusive agreement between you and the manufacturer
of this AT&T branded PRODUCT. It supersedes all other written or oral communications
related to this PRODUCT. The manufacturer provides no other warranties for this PRODUCT.
The warranty exclusively describes all of the manufacturer’s responsibilities regarding the
PRODUCT. There are no other express warranties. No one is authorized to make modifications
to this limited warranty and you should not rely on any such modification.
State/Provincial Law Rights: This warranty gives you specific legal rights, and you might also
have other rights that vary from state to state or province to province.
Limitations: Implied warranties, including those of fitness for a particular purpose and
merchantability (an unwritten warranty that the PRODUCT is fit for ordinary use) are limited
to one year from date of purchase. Some states/provinces do not allow limitations on how
long an implied warranty lasts, so the above limitation might not apply to you. In no event
shall the manufacturer be liable for any indirect, special, incidental, consequential, or similar
damages (including, but not limited to lost profits or revenue, inability to use the PRODUCT
or other associated equipment, the cost of substitute equipment, and claims by third parties)
resulting from the use of this PRODUCT. Some states/provinces do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitation or exclusion might
not apply to you.
Please retain your original sales receipt as proof of purchase.
157
Appendix
Technical specifications
RF frequency band
1921.536MHz — 1928.448MHz
Channels
Operating temperature
32°F — 122°F
0°C — 50°C
Telephone base voltage
(AC voltage, 60Hz)
96 — 129 Vrms
Telephone base voltage
(AC adapter output)
6VDC @600mA
Handset voltage
2.4 — 3.2 VDC
Charger voltage
(AC adapter output)
6VAC @300mA
Operating times*
Talk time (handset): up to seven hours
Talk time (speakerphone): up to five hours
Standby: up to seven days
* Operating times vary depending on your actual use and the age of the battery.
DECT 6.0 digital technology
The AT&T DECT 6.0 products offer unsurpassed range performance and sound
clarity. This is achieved through a unique antenna design and advances in
noise-filtering technology. An independent laboratory has confirmed that
AT&T DECT 6.0 products perform up to 45% better in range competitions.
Now calls can be taken in the basement, backyard and garage with
exceptional sound quality.
Telephone operating range
This cordless telephone operates within the maximum power allowed by
the Federal Communications Commission (FCC). Even so, this handset and
telephone base can communicate over only a certain distance — which can
vary with the locations of the telephone base and handset, the weather, and
the construction of your home or office.
Redefining long range coverage and clarity
This telephone base comes with an antenna which gives much better clarity
and covers a longer range than before.
HD audio
HD audio improves sound quality by expanding and rebuilding frequencies
that are lost with traditional phone calls. There is no additional telephone
service requirement to use HD audio. It is designed to work with standard
telephone service. Your system will automatically enhance all received sound
with HD audio.
158
Index
Index
Active devices, 26
Add a Bluetooth headset, 21
Add a cell phone, 19
Add a handset, 136
Alert tones, 131
Alphabetical search, 95
Answer a cell call, 58
Answer a cell call while on a home
call, 60
Answer a home call, 56
Answering system and voicemail, 122
Answering system settings, 114
Answer on/off, 113
Appendix, 129
Battery charging, 13
Battery installation, 13
Bluetooth connection from idle
mode, 26
Bluetooth glossary, 18
Bluetooth operation, 17
Bluetooth setup, 19
Caller ID, 104
Caller ID Announce, 52
Caller ID history, 105
Call intercept, 123
Call log, 105
Call log display screen messages,
112
Call screening, 117
Call waiting on the cell line, 59
Call waiting on the home line, 58
Cell area code, 42, 54
Cell call, 58
Cell phone download directory, 27
Chain dialing, 66
Change a one-to-one PTT to
intercom call, 85
Change PIN, 30
Charger installation, 12
Charging, 14
Clear the voicemail indication, 46
Clock, 13, 33, 50
Connect an active device, 23
Create a new directory entry, 89
Date, 13, 33, 50
Delete a directory entry, 99
Delete all old messages, 126
Delete a message, 124–125
Delete a redial entry, 70
Delete the announcement, 116
Deregister handsets, 137
Dial a call log entry, 108
Dial a directory entry, 96
Dial mode, 39, 51
Directory, 27, 88
Disconnect an active device, 23
Display alerts, 35, 45
Download directory, 27
Download fail, 37, 47
Edit a directory entry, 97
Edit the type of a directory entry, 99
End a cell call, 58
End a home call, 56
End a PTT call, 86
End mute, 64
Equalizer, 65
Expand your telephone system, 136
Find handset, 71
Flash (switch hook flash), 58
Glossary, 18
Handset icons, 129
Handset lights, 131
Handset locator, 71
Handset ringer volume, 31, 32
Handset settings, 31
HD audio, 158
159
Index
Index
Headset, 21, 57
Hold, 65
Home area code, 41, 53
Home directory, 88
Icons, 129
Important safety information, 152
Indicator lights, 131
Installation, 10
Intercom, 73–74
Interruption to directory download,
29
Key tone, 38, 48, 49
Language, 44
Last number redial, 68
LCD Language, 34, 44
Lights, 131
Limited warranty, 156
Listening volume, 63
Maintenance, 151
Make a cell call, 58
Make a home call, 56
Memory match, 105
Memos, 127
Message alert tone, 120
Message capacity, 123
Message playback, 124
Missed call indicator, 105
Missed calls, 35, 45
Mute, 64
No home line, 37, 47
Number of rings, 118
Operating range, 158
Paging, 71
Pair a cell phone, 19
Pair a headset, 21
Paired devices, 23
Phonebook (directory), 88
Play memos, 127
Predialing, 56
PTT, 79
PTT to a group of handsets, 82
PTT to a single handset, 80
Pulse dialing, 39, 51
Push-to-talk, 79
Record announcement, 115
Redial list, 68
Remote access code, 128
Remove a downloaded directory, 100
Remove a paired device, 24, 25
Rename a paired device, 23
Repeat messages, 124, 125
Replace a handset, 137
Review the active devices list, 23, 26
Review the directory, 94
Review the redial list, 68
Ringer mute, 63
Ringer tone, 32, 44
Ringer volume, 31, 43
Safety information, 152
Save a call log entry to the directory,
109
Save a redial entry to the directory,
69
Screen display messages, 133
Search for a contact, 95
Set date/time, 13, 33, 50
Share an outside call, 72
Silence the ringer, 63
Skip messages, 124, 125
Speakerphone, 63
Stop messages, 124, 125
Take a call off mute, 64
160
Index
Index
Technical specifications, 158
Telephone base installation, 11
Telephone base ringer volume, 43
Telephone operating range, 158
Telephone operation, 56
Telephone settings, 31
Temporary tone dialing, 64
Time, 13, 33, 50
Transfer a call, 77
Troubleshooting, 138
Turn on or off the answering system,
113
Use a Bluetooth headset, 57
Using the home and cell lines
together, 62
View the directory download
information, 29
Voice announce caller ID, 40, 52
Voicemail, 36, 46, 122
Volume, 31, 39, 43, 49, 55, 63, 124,
125
Wall mounting, 15
Warranty, 156
Website, 40, 52
161
Remote access wallet card
The wallet card below lists the commands needed to control your answering
system from any touch-tone telephone.
Cut along dotted line.
Call your telephone number, then enter
your two-digit remote access code
(preset to 19).
Fold here.
Action
Remote command
Play all messages .....................1
Play new messages..................2
Delete the message.................3 (during message
playback)
Delete all old messages ........33
Repeat or go back ....................4
Stop..................................................5
Help menu ....................................*5
Skip the message......................6
Record announcement ...........*7
Turn system on or off .............0
End remote access call ..........8 (or hang up)
TL96271/TL96371/TL96471
DECT 6.0 cordless telephone/answering system with
BLUETOOTH®® wireless technology
© 2011 Advanced American Telephones. All Rights Reserved.
AT&T and the AT&T logo are trademarks of AT&T Intellectual Property
licensed to Advanced American Telephones, San Antonio, TX 78219.
Printed in China.
www.telephones.att.com
The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by Advanced
American Telephones and its parent, VTech Holdings Limited, is under license. VTech Holdings Limited is a
member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners.
© 2011 Advanced American Telephones. All Rights Reserved.
AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to
Advanced American Telephones, San Antonio, TX 78219.
Printed in China. Issue 1 AT&T 02/11.

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