VTech Telecommunications 80-8540-00 1.9GHz Cordless Phone with Bluetooth (Base Bluetooth Portion) User Manual DS6511 2

VTech Telecommunications Ltd 1.9GHz Cordless Phone with Bluetooth (Base Bluetooth Portion) DS6511 2

Contents

User Manual DS6511-2

1Quick start guideDS6511/DS6511-2DECT 6.0 cordless telephone with BLUETOOTH® wireless technologyIntroductionTo protect our environment and conserve natural resources, this user’s manual provides you with the basic installation and use instructions. A limited set of features are described in abbreviated form.Please refer to the complete online user’s manual for a full set of installation and operation instructions at www.vtechphones.com.Before using this VTech product, please read Important safety instructions on page 11 of this user’s manual.User’s manualParts checklistYour telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary.Telephone line cordTelephone baseHandset (1 for DS6521 and 2 for DS6521-2)User’s manualWall mount bracketCharger and charger adapter (1 for DS6521-2)Battery (1 for DS6521 and 2 for DS6521-2Telephone base power adapterBattery compartment cover(1 for DS6511 and 2 for DS6511-2)Quick start guideUser’s manualTable of contentsParts checklist ...............................1Telephone base and charger installation ..................................2Battery installation ........................2Battery charging ............................2Tabletop to wall mount installation ..................................3Handset overview..........................3Telephone base overview .............4Using the handset menu ...............4Telephone settings ........................4Telephone operation .....................5Directory ........................................6Speed dial .....................................7Caller ID ........................................7Add and register a handset ...........9Replace a handset ........................9Troubleshooting .............................9Important safety instructions .........11Precautions for users of implanted cardiac pacemakers ..................12Operating range ............................12Maintenance ..................................12About cordless telephones ...........12The RBRC® seal ............................13Limited warranty ............................13FCC, ACTA and IC regulations .....14Technical specications ................14
2Telephone base and charger installationInstall the telephone base and charger as shown below.Telephone line cordTelephone base ChargerTelephone base power adapter A DSL lter (not included) is required if you have DSL high-speed Internet serviceElectrical outlet not controlled by a wall switchElectrical outlet not controlled by a wall switchTelephone wall jackCharger adapterUse only the power adapter and battery supplied with this product. To order a replacement, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.The power adapter is intended to be correctly oriented in a vertical or oor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.••Battery installationInstall the battery as shown below.Slide the battery compartment cover towards the center of the handset until it clicks into place.3. Place the handset in the telephone base or charger to charge.4.CHARGE light remains on when charging.Plug the battery connector securely into the socket.1. Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment.2.If the handset will not be used for a long time, disconnect and remove the battery to prevent possible leakage.•Battery chargingOnce you have installed the battery, the screen indicates the battery status (see the table below). For best performance, keep the handset in the telephone base or charger when not in use. The battery is fully charged after 10 hours of continuous charging. Refer to the online user’s manual for battery operating times.If you place the handset in the telephone base or charger without plugging in the battery, the screen displays NO BATTERY.•Battery indicators Battery status ActionThe screen is blank, or shows PLACE IN CHARGER and ashes.The battery has no charge or very little charge. The handset cannot be used.Charge without interruption (at least 30 minutes).The screen shows LOW BATTERY and ashes. The battery has enough charge to be used for a short time.Charge without interruption (at least 30 minutes).The screen shows HANDSET X.The battery is charged. To keep the battery charged, place it in the telephone base or charger when not in use.
3Tabletop to wall mount installationThe telephone comes ready for tabletop use. Follow the steps below to mount your telephone on a wall. Route the telephone line cord through the hole on the wall mount bracket and plug it into the telephone wall jack. Route the power cord out of the telephone base and plug it into an electrical outlet not controlled by a wall switch.3. Align the holes on the bracket with the standard wall plate and slide the bracket down until it locks securely. Bundle the telephone line cord and power adapter cord neatly with twist ties.4.Position the lower portion grooves on the telephone base to the lower portion tabs (marked B) on the wall mount bracket. Make sure the upper portion grooves of the telephone base are above the upper portion tabs (marked A) on the wall mount bracket. Push the telephone base down until it clicks securely in place.2.Plug one end of the telephone line cord into the TEL LINE jack at the bottom of the telephone base and the base power adapter into the POWER jack.1.Handset overview VOLUME/ /CIDReview the caller ID log when the phone is not in use.Decrease the listening volume during a call or message playback.Scroll down while in a menu, or in the directory, caller ID log or redial list.Move the cursor to the left when entering numbers or names./HOME/FLASHMake or answer a call.Answer another incoming call during a call.MUTE/DELETEMute the microphone during a call.Delete digits or characters while using the dialling keys.Silence the ringer temporarily while the handset is ringing.Delete the displayed entry while in the directory, caller ID log or redial list.CHARGE lightOn when the handset is charging.Switch to tone dialing temporarily during a call.Dialing keysEnter numbers or characters.VOLUME/ /Review the directory when the phone is not in use.Increase the listening volume during a call or message playback.Scroll up while in a menu, or in the directory, caller ID log or redial list.Move the cursor to the right when entering numbers or names.MENU/SELECTShow the menu.While in a menu, press to select an item, or save an entry or setting.OFF/CANCELHang up a call.Silence the ringer temporarily while the handset is ringing.Press and hold to erase the missed call indicator while the phone is not in use.Press to return to the previous menu, or press and hold to return to idle mode, without making changes.REDIAL/PAUSEPress repeatedly to review the redial list.Press and hold to insert a dialing pause while entering numbers.# (pound key)Press repeatedly to show other dialing options when reviewing a caller ID log entry.1/Press repeatedly to add or remove 1 in front of the caller ID log entry before dialing or saving it to the directory.Press and hold for Voicemail speed dial. (speakerphone)Make or answer a call using the handset speakerphone.During a call, press to switch between the speakerphone and the handset./CELLMake or answer a cell call.Answer an incoming call when you hear a call waiting alert.Flashes quickly when there is an incoming cell call.Flashes slowly when a cell call is on hold.
4Using the handset menuPress MENU when the phone is not in use.Press or until the screen displays the desired feature menu.Press SELECT to enter that menu.To return to the previous menu, press CANCEL.To return to idle mode, press and hold CANCEL.BluetoothTo use a Bluetooth enabled cell phone with your DS6511, you must rst pair and connect your Bluetooth device(s) with the telephone base. All DS6511 handsets can be used to make or answer calls on the cell phone line. Bluetooth wireless technology operates within a short range (a maximum of approximately 30 feet). When you pair a Bluetooth cell phone or Bluetooth headset to the telephone base, make sure your Bluetooth device is close to the telephone base to maintain sufcient signal strength.Pair and connect your rst Bluetooth cell phonePress and hold 1/ 2 on the telephone base for four seconds. The 1/ 2 light turns on.Turn on the Bluetooth feature of your cell phone. Once your cell phone nds your VTech phone, press the appropriate key on your cell phone to continue the pairing process.Enter the PIN of the telephone base into your cell phone. The PIN number is 0000.Download directoryPress MENU when the phone is not in use.Scroll to Bluetooth then press SELECT.Scroll to Download dir then press SELECT.Scroll to select the desired cell phone, then press SELECT.Telephone settingsDefault settings are indicated by an asterisk(*).Screen display Function OptionsLCD Language Set the screen display language. ENGLISH*FRANÇAISESPAÑOLVOICEMAIL # Set the voicemail number. TURN OFF INDICATOR?Clr voicemail Turn off the voicemail indicators. Reset VM Icon?Key tone Turn an audible beep on or off whenever a key is pressed.On*OffHome area code Enter your home area code if you dial only seven digits for local calls._ _ _Dial mode Set the telephone to be tone or pulse dialing.Touch-tone*Pulse1.2.3.••1.2.3.1.2.3.4.Telephone base overviewIN USE lightFlashes when there is an incoming call, or another telephone sharing the same line is in use.On when the handset is in use, or the answering system is answering a call./FIND HANDSETPress once and then release to page all system handsets. 1/ 2 lightsOn when the telephone base is paired and connected with a Bluetooth device.Flashes when there is an incoming cell call.Alternate when the telephone base is in discoverable mode. 1/ 2Press once to connect to cell device in slot.Press and hold to add device to or replace device in slot.
5The following are some of the telephone features you may wish to set. Refer to Telephone settings in the online user’s manual for detailed instructions on setting all telephone features.Ringer volume (handset)You can adjust the ringer volume level, or turn the ringer off.Press MENU when the handset is not in use.Scroll to Ringers then press SELECT.Scroll to choose the desire line, then press SELECT.Press or to adjust the volume, then press SELECT to save.If the handset ringer volume is set to off, that handset is silenced for all incoming calls except paging tone.Silent modeYou can turn on the silent mode for a period of time. During the silent mode, the handset ringer tone is off and the answering system turns on automatically.Press and hold # when the handset is not in use.Use the dialing keys (1-9) to enter the hour of silent mode.Set date and timeIf you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. You can also set the date and time manually.Press MENU when the handset is not in use.Scroll to select Set date/time, then press SELECT.Use the dialing keys (0-9) to enter the month, date and year, then press SELECT.Use the dialing keys (0-9) to enter the hour and minute.Press or to choose AM or PM, or press 2 for AM or 7 for PM. Press SELECT to save. Voicemail indicatorsIf you subscribe to voicemail service offered by your telephone service provider, NEW VOICEMAIL and appear on the handset when you have new voicemail messages. Contact your telephone service provider for more information and assistance about using your voicemail service. Refer to Clear voicemail indicators in the online user’s manual on how to clear the voicemail indicators.Telephone operationMake a callPress /HOME or , and then dial the telephone number.Press /CELL, enter the telephone number and then press SELECT.Answer a callPress /HOME, /CELL, or any dialing key.End a callPress OFF or put the handset to the telephone base or charger.SpeakerphoneDuring a call, press to switch between speakerphone and normal handset use.VolumeDuring a call, press /VOLUME or /VOLUME to adjust the listening volume.The handset earpiece volume setting and speakerphone volume setting are independent.MuteThe mute function allows you to hear the other party but the other party cannot hear you.During a call, press MUTE. The handset displays Muted.Press MUTE again to resume the conversation.Call waitingWhen you subscribe to call waiting service from your telephone service provider, you hear an alert tone if there is an incoming call while you are on another call. Press FLASH to put the current call on hold and take the new call.Press FLASH at any time to switch back and forth between calls.Temporary ringer silencingWhen the telephone is ringing, you can temporarily silence the ringer of the handset without disconnecting the call. The next call rings normally at the preset volume.To silence the handset ringer, press OFF or MUTE on the handset. RINGER MUTED display.1.2.3.4.•1.2.1.2.3.4.5.••••••1.2.•••
6Temporary tone dialingIf you have pulse (rotary) service only, you can switch from pulse to tone dialing temporarily during a call.During a call, press .Use the dialing keys to enter the relevant number. The telephone sends touch-tone signals.The telephone automatically returns to pulse dialing mode after you end the call.Find handsetUse this feature to nd all system handsets.To start paging:Press /FIND HANDSET on the telephone base once and then release. All idle handsets ring and their screens show ** PAGING **.To end paging:Press /FIND HANDSET again on the telephone base once and then release.Press /HOME, /CELL, or any dialing key on the handset.Place the handset in the telephone base or charger.Do not press and hold /FIND HANDSET for more than four seconds. It may lead to handset deregistration. Redial list Each handset stores the last 10 telephone numbers dialed.To review and dial a number from the redial list:Press REDIAL when the handset is not in use.Press , , oror REDIAL repeatedly until the desired entry displays.Press /HOME or /CELL to dial.To delete a redial entry:When the desired redial entry displays, press DELETE.Chain dialingUse this feature to initiate a dialing sequence from numbers stored in the directory, caller ID log or redial list while you are on a call. Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, caller ID log or redial list.To access a number in the directory, caller ID log or redial list while on a call:To enter the directory, press MENU, then scroll to Directory, and then press SELECT.-OR-To enter the caller ID log, press MENU, then scroll to Caller ID log, and then press SELECT.-OR-To enter the redial list, press REDIAL.Press or to scroll to the desired entry.Press SELECT to dial the displayed number.Join a call in progressYou can use up to four system handsets at a time on an outside call. You can buy additional expansion handsets (DS6501) for this telephone base. You can register up to ve handsets to the telephone base.When a handset is on a call, press /HOME, /CELL, or any dialing key on another handset to join the call.Press OFF to exit the call. The call continues until all handsets hang up.IntercomUse the intercom features for conversations between two handsets.Press MENU on your handset when not in use. Press or to scroll to Intercom, then press SELECT. When you have three or more handsets, use the dialing keys to enter a destination handset number.To answer the intercom call, press /HOME or on the destination handset.To end an intercom call, press OFF or place the handset back in the telephone base or charger.Answer an incoming call during an intercom callIf you receive an incoming home call during an intercom call, there is an alert tone.To answer the outside call, press /HOME. The intercom call ends automatically.To end the intercom call without answering the outside call, press OFF. The intercom call ends and the telephone continues to ring.1.2.3.••••1.2.3.1.2.3.••1.2.3.4.••
7Call transfer using intercomUse the intercom feature to transfer an outside call to another system handset.During a call, press MENU. Press or to scroll to Intercom, then press SELECT. When you have three or more handsets, use the dialing keys to enter a destination handset number.To answer the intercom call, press /HOME or on the destination handset. The outside call is now on hold and both handsets show INTERCOM. You can have a private conversation with the destination handset.From this intercom call, you have the following options: You can let the destination handset join you on the incoming home call in a three-way conversation. Press /HOME on the original handset. You can transfer the call. Press OFF, or place your handset back in the telephone base or charger. The destination handset then automatically connects to the outside call.The destination handset can end the intercom call by pressing OFF, or by placing the handset back in the telephone base or charger. The outside call continues with the original system handset.DirectoryThe directory can store up to 200 entries and are shared by all system handsets.To add a directory entry:Press MENU when the handset is not in use.Scroll to Directory then press SELECT. Scroll to Add contact then press SELECT. Use the dialing keys to enter the number (up to 30 digits). -OR-Copy a number from the redial list by pressing REDIAL and then press , or REDIAL repeatedly to select a number. Press SELECT.Press SELECT to move to the name.Use the dialing keys to enter the name (up to 15 characters). Additional key presses show other characters of that particular key.Press SELECT to save.While entering names and numbers, you can:Press DELETE to backspace and erase a digit or character.Press and hold DELETE to erase the entire entry.Press and hold PAUSE to insert a dialing pause (for entering phone numbers only).Press or to move the cursor to the left or right.To review and dial from the directory:Entries are sorted alphabetically.Press when the handset is not in use.Scroll to browse through the directory, or use the dialing keys to start a name search.When the desired entry appears, press /HOME or /CELL to dial.To edit a directory entry:When the desired entry displays, press SELECT.Use the dialing keys to edit the number, then press SELECT.Use the dialing keys to edit the name, then press SELECT to save.To delete a directory entry:When the desired entry displays, press DELETE.When the screen displays DELETE CONTACT?, press SELECT.Speed dialYou can copy up to 9 directory entries into the speed dial locations so that you can dial these numbers using fewer keys than usual.To store a speed dial entry:Press MENU when the handset is not in use.Scroll to Directory then press SELECT. Scroll to Speed dial, then press SELECT.Scroll to a desired speed dial location, then press SELECT.Scroll to a desired directory entry, then press SELECT to save.To dial a speed dial entry:Press and hold a dialing key (0-9, except 1) to display the desired speed dial entry when the handset is not in use.Press /HOME, or /CELL to dial the displayed phone number.To delete a speed dial entry:When the desired entry displays, press DELETE.1.2.3.4.•••1.2.3.••3.4.5.••••1.2.3.1.2.3.1.2.1.2.3.4.5.1.2.
8Caller IDThis product supports caller ID services provided by most telephone service providers. Depending on your service subscription, you may see the caller’s name, number, date and time of calls that are sent by your telephone service provider after the rst or second ring.Caller ID logThe caller ID log stores up to 50 entries. If you answer a call before the caller information appears, it will not be saved in the caller ID log.The handset displays XX missed calls when there are calls that have not been reviewed in the caller ID log.If you want to erase the missed call indicator, press and hold CANCEL on the idle handset.To review and dial a number in the caller ID log:Press CID when the handset is not in use.Scroll to browse through the caller ID log. When the desired entry appears:Press # (pound key) repeatedly to show different dialing options.Press 1 repeatedly if you need to add or remove 1 in front of the phone number.Press /HOME, or /CELL to dial the displayed number.To save a caller ID log entry to the directory:When the desired caller ID log entry displays, press SELECT.Use the dialing keys to modify the number, then press SELECT.Use the dialing keys to modify the name, then press SELECT to save.To delete one caller ID log entry:When the desired caller ID log entry displays, press DELETE.To delete all caller ID log entries:Press MENU when the handset is not in use. Scroll to Caller ID log and then press SELECT. Scroll to Del all calls and then press SELECT twice.Add and register a handsetThe handsets provided with your telephone system are already registered. Each handset is assigned a number that displays on the handset. Additional handsets registered to the telephone system are assigned numbers in the sequential order. This telephone system accommodates up to 2 handsets.You can add new handsets (DS6501, purchased separately) to your telephone system. Each handset must be registered with the telephone base before use. When rst purchased and properly charged, each expansion handset shows To register HS... and ...see manual alternately. Charge the handset before registering it to the telephone base.To register a handset:Place the non-registered handset in the telephone base.On the telephone base, press and hold /FIND HANDSET for about four seconds until the IN USE light turns on.On the handset, press # (pound key) then the handset shows Registering... Then the handset shows Registered and you hear a beep when the registration process completes. The registration process takes about 60 seconds to complete.Replace a handsetIf you want to replace a handset or reassign the designated handset number of a registered handset, you must deregister all handsets and then individually register each handset.To deregister all handsets:Press and hold /FIND HANDSET on the telephone base for about 10 seconds until the IN USE light on the telephone base turns on and starts ashing.Press and release /FIND HANDSET again. You must press /FIND HANDSET while the IN USE light is still ashing. The IN USE light ashes for approximately ve seconds.All handsets show To register HS... and ...see manual alternately when the deregistration process completes. The deregistration process takes about 10 seconds to complete.TroubleshootingIf you have difculty with your telephone, please try the suggestions below. For customer service, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.I cannot add my cell phone to the telephone base.Make sure you have cellular coverage.Make sure your cell phone is compatible with your DS6511. Check the Bluetooth compatibility list at www.vtechphones.com.Make sure the Bluetooth function of your cell phone is turned on. See the user’s manual of your cell phone for more information.Remove VTech DS6511 from your cell phone’s handsfree device history list (see the user’s manual of your cell phone for more information).••1.2.••3.1.2.3.••1.2.3.1.2.3.••••
9Carefully follow the pairing instructions on page 17 and make sure that your cell phone is not connected to any other Bluetooth device.Turn off your cell phone, then turn it on again.Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in. Repeat the above suggestions.I cannot connect my cell phone with the telephone base.Make sure that the Bluetooth function of your cell phone is turned on. See the user’s manual of your cell phone for more information.Make sure that your Bluetooth cell phone is not connected to any other Bluetooth device.Turn off your cell phone, then turn it on again.Make sure that your cell phone is connected and active on the device list.For some cell phones, you must authorize VTech DS6511 device in your cell phone’s Bluetooth feature. See the user’s manual of your cell phone formore information.Manually connect your cell phone to VTech DS6511. Refer to the user’s manual of your cell phone for more information.I cannot nd VTech DS6511 on my cell phone.Make sure that the telephone base is in discoverable mode. Carefully follow the setup instructions on page 4.Make sure that you manually set your cell phone to search for devices.Remove VTech DS6511 from your cell phone’s handsfree device history list (see the user’s manual of your cell phone).Turn off your cell phone, then turn it on again.Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in. Repeat the above suggestions.I don’t know how to search for or add new devices on my cell phone.Most cell phones have the Bluetooth feature in the connection or setup menus. Please refer to the user’s manual of your cell phone.In general, press the menu key on your cell phone, then look for the Bluetooth menu in the settings or connection menu. In the Bluetooth menu, select the option to search for or add new devices.My cell phone disconnects with the telephone base.Turn off your cell phone, then turn it on again.Make sure that you are not using your cell phone when on a cell call.My cell phone is connected to the telephone base, but I cannot make a cell call.Make sure that your cell phone is not in use when you are trying to make a cell call.For some smartphones, make sure that the cellular function is turned on.Bluetooth system busy appears on the display.Make sure that your cell phone is not in use when connected and active on the device list.Make sure that your cell phone or headset is not connected to any other Bluetooth device.DS6511 can only use one Bluetooth device at a time.The PIN on the telephone base does not work.The default PIN is 0000.If you have changed the PIN, it will appear on the handset in the pairing process.I cannot hear any audio on my telephone system when on a cell call.Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in.Turn off your cell phone, then turn it on again.I cannot download contacts from my cell phone to the DS6511.Make sure that your cell phone is paired and connected to the base.Make sure you place your cell phone next to the base while downloading.If your cell phone does not support the download, you can send the directory from your cell phone. The system can receive the directory automatically.I see duplicate entries in my downloaded directoryIf you see duplicate directory entries, you can delete them manually. Another option is to download again either your SIM card or phone memory, but not both.Some of my cell phone contacts were not imported to the DS6511.Make sure to try transferring the contacts from your SIM card to your phone memory rst, then download from your phone memory. If that doesn’t work, try transferring the contacts from your phone memory to your SIM card, then download from your SIM card. For more information on how to transfer contacts between your SIM card and your phone memory, refer to the user’s manual of your cell phone.Can the DS6511 help the poor cell phone reception in my house?If your cell phone has poor reception in your home, the DS6511 cannot improve the reception. However, if there is a location in your house with better reception, you can leave your cell phone at that location while you use DS6511 cell line. In order for this to work, the telephone base must be within 30 feet of the cell phone.The listening volume of my cell call is too loud or quiet.During a cell call, if the listening volume is to too loud or quiet, try changing the volume on your cell phone. On some cell phones, changing the volume on the cell phone effects your cell call volume on the DS6511 handset.My telephone does not work at all.Make sure the battery is installed and charged correctly. For optimum daily performance, return the handset to the telephone base or charger after use.Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch.Make sure the telephone line cord is plugged rmly into the telephone base and the wall jack.Unplug the electrical power to the telephone base. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to synchronize.•••••••••••••••••••••••••••••••••••••••
10Charge the battery in the handset for up to 12 hours.If the battery is completely depleted, it may take up to 30 minutes to charge the handset before LOW BATTERY appears on the screen.Remove and install the battery again. If that still does not work, it may be necessary to purchase a new battery.Disconnect the telephone base from the telephone wall jack and plug in a working telephone. If the other telephone does not work, the problem is probably in the wiring or telephone service. Contact your telephone service provider.There is no dial tone.Try all the above suggestions.Move the handset closer to the telephone base. It may be out of range.The telephone line cord may be defective. Install a new telephone line cord.Disconnect the telephone base from the telephone wall jack and connect a different telephone. If there is no dial tone on this telephone either, the problem is in your wiring or telephone service. Contact your telephone service provider.I cannot dial out.Try all the above suggestions.Make sure there is a dial tone before dialing. It is normal if the handset takes a second or two to synchronize with the telephone base before producing a dial tone. Wait an extra second before dialing.If other telephones in your home are having the same problem, the problem is in the wiring or telephone service. Contact your telephone service provider (charges may apply).Eliminate any background noise. Mute the cordless handset before dialing, or dial from another room in your home with less background noise.The handset shows To register HS... and ...see manual alternately and it does not work at all.The handset may be deregistered from the telephone base. Refer to Add and register a handset on page 8 to register the handset to the telephone base.LOW BATTERY shows on the handset screen.Place the handset in the telephone base or charger for recharging.Remove and install the battery again and use it until fully depleted, then charge the handset in the telephone base or charger for up to 12 hours.If the above measures do not correct the problem, replace the battery.The battery does not charge in the handset or the handset battery does not accept charge.Make sure the handset is placed in the telephone base or charger correctly. The CHARGE light on the handset should be on.Remove and install the battery again, then charge for up to 12 hours.If the handset is in the telephone base but the CHARGE light on the handset is not on, refer to The CHARGE light is off below.If the battery is completely depleted, charge the handset for at least 30 minutes before use.Purchase a new battery. Refer to Battery installation on page 2.The telephone does not ring when there is an incoming call.Make sure the handset ringer volume is not set to off and the telephone base ringer volume is not set to zero.Make sure the telephone line cord and power adapter are plugged in properly.The handset may be too far from the telephone base. Move it closer to the telephone base.There may be too many extension phones on the telephone line to allow all of them to ring simultaneously. Unplug some of them.If other telephones in your home are having the same problem, the problem is in the wiring or telephone service. Contact your telephone service provider (charges may apply).Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.Test a working telephone at the telephone wall jack. If another telephone has the same problem, the problem is in the telephone wall jack. Contact your telephone service provider (charges may apply).The telephone line cord may be defective. Install a new telephone line cord.Remove and install the battery again and then place the handset in the telephone base.Wait for the handset to synchronize with the telephone base. Allow up to one minute for this to take place.My caller ID features are not working properly.Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your telephone.The caller may not be calling from an area which supports caller ID.Both your and your caller’s telephone service providers must use equipment compatible with the caller ID service.The caller ID information shows after the rst or second ring.If you subscribe to high-speed Internet service (DSL - digital subscribe line) through your telephone line, you must install a DSL lter between the telephone line cord and the telephone wall jack. The lter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL lters.My handset beeps and is not performing normally.Make sure the power cord is securely plugged into the telephone base. Plug the telephone base into a different working electrical outlet not controlled by a wall switch.Move the handset closer to the telephone base. It may be out of range.Reset the telephone base by unplugging the electrical power to the base. Wait for 15 seconds and plug it back in again. Allow up to one minute for the cordless handset and the telephone base to synchronize.Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.••••••••••••••••••••••••••••••••••••••••
11There is interference during a telephone conversation. My calls fade out when I am using the cordless handset.The handset may be out of range. Move it closer to the telephone base.If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL lter between the telephone line cord and the telephone wall jack. The lter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL lters.Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference. Try moving the appliance or telephone base to another outlet.Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge protector) into a different location. If this doesn’t solve the problem, relocate your telephone or modem farther apart from each other, or use a different surge protector.The location of your telephone base can impact the performance of your cordless phone. For better reception, install the telephone base in a centralized location within your home or ofce, away from walls or other obstructions. In many environments, elevating the telephone base improves overall performance.Disconnect the telephone base from the telephone wall jack and plug in a corded telephone. If calls are still not clear, the problem is probably in the wiring or telephone service. Contact your telephone service provider (charges may apply).If other telephones in your home are having the same problem, the problem is in the wiring or telephone service. Contact your telephone service provider (charges may apply).The handset shows Out of range or and no pwr at base alternately.The handset may be out of range. Move it closer to the telephone base.Make sure the power cord is securely plugged into the telephone base. Use a working electrical outlet not controlled by a wall switch.Reset your telephone by unplugging the power adapter from the telephone base. Disconnect the battery from the cordless handset. Wait for 15 seconds, then plug in the power adapter and reinstall the battery. Place the handset in the telephone base and allow up to one minute for the handset and telephone base to synchronize.Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.New voicemail and show on the display and I don’t know why.If New voicemail and appear on the display, then your telephone has received a signal from your telephone service provider that you have a voicemail message waiting for you to retrieve from your telephone service provider. Contact your telephone service provider for more information on how to access your voicemail.The answering system does not answer after correct number of rings.Make sure the answering system is on. When the answering system is on, ANS ON should show on the handset and the /ANSWER ON/OFF light is lit on the telephone base.If toll saver is selected, the number of rings changes to two when there are new messages.If the memory is full or the answering system is off, the answering system answers after 10 rings. In some cases, the answering system is affected by the ringing system used by the telephone service provider.If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers. To get help with your voicemail settings, contact your telephone service provider.If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems. The answering system does not record messages.Make sure the answering system is on.Make sure the memory of the answering system is not full. When the answering machine memory is full, it does not record new messages until some old messages are deleted.If you subscribe to voicemail service, change the number of ring so that your answering system answers before your voicemail answers. To determine how many rings activate your voicemail, contact your telephone service provider.If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems.The messages on the answering system are incomplete.If a caller leaves a very long message, part of it may be lost when the answering system disconnects the call after the preset recording time.If the memory on the answering system becomes full during a message, the answering system stops recording and disconnects the call.If the caller’s voice is very soft, the answering system may stop recording and disconnect the call.I accidentally changed the LCD language to Français/Español.Enter *3645474# to reset the LCD language to English at any part of the menu.Common cure for electronic equipment.If the telephone is not responding normally, put the cordless handset in the telephone base. If this does not x the problem, do the following (in the order listed):1. Disconnect the power to the telephone base.2. Disconnect the battery on the cordless handset.3. Wait a few minutes before connecting power to the telephone base.4. Install the battery again and place the cordless handset in the telephone base .5. Wait for the cordless handset to synchronize with the telephone base. Allow up one minute for this to take place.Important safety instructionsWhen using your telephone equipment, basic safety precautions should always be followed to reduce the risk of re, electric shock and injury, including the following:Read and understand all instructions.Follow all warnings and instructions marked on the product.•••••••••••••••••••••••••••1.2.
12Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.Do not use this product near water such as near a bath tub, wash bowl, kitchen sink, laundry tub or swimming pool, or in a wet basement or shower.Do not place this product on an unstable table, shelf, stand or other unstable surfaces.Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper ventilation is not provided.This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home or ofce, consult your dealer or local power company.Do not allow anything to rest on the power cord. Do not install this product where the cord may be walked on.Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product.To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the telephone base or handset other than specied access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product is subsequently used.Do not overload wall outlets and extension cords. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions:When the power supply cord or plug is damaged or frayed.If liquid has been spilled onto the product.If the product has been exposed to rain or water.If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operation instructions. Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation.If the product has been dropped and the telephone base and/or handset has been damaged.If the product exhibits a distinct change in performance.Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning.Do not use the telephone to report a gas leak in the vicinity of the leak. Under certain circumstances, a spark may be created when the adapter is plugged into the power outlet, or when the handset is replaced in its cradle. This is a common event associated with the closing of any electrical circuit. The user should not plug the phone into a power outlet, and should not put a charged handset into the cradle, if the phone is located in an environment containing concentrations of ammable or ame-supporting gases, unless there is adequate ventilation. A spark in such an environment could create a re or explosion. Such environments might include: medical use of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc.Only put the handset of your telephone next to your ear when it is in normal talk mode.The power adapters are intended to be correctly oriented in a vertical or oor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.SAVE THESE INSTRUCTIONSPrecautions for users of implanted cardiac pacemakersCardiac pacemakers (applies only to digital cordless telephones):Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:Pacemaker patientsShould keep wireless telephones at least six inches from the pacemaker.Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it is turned ON.Should use the wireless telephone at the ear opposite the pacemaker. WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones.Operating rangeThis cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or ofce. When the handset is out of range, the handset displays OUT OF RANGE OR NO PWR AT BASE.If there is a call while the handset is out of range, it may not ring, or if it does ring, the call may not connect well when you press /HOME. Move closer to the telephone base, then press /HOME to answer the call. If the handset moves out of range during a telephone conversation, there may be interference. To improve reception, move closer to the telephone base.MaintenanceTaking care of your telephoneYour cordless telephone contains sophisticated electronic parts, so it must be treated with care.Avoid rough treatmentPlace the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.Avoid waterYour telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.Electrical stormsElectrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electrical appliances during storms.Cleaning your telephoneYour telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or mild soap. Do not use excess water or cleaning solvents of any kind.About cordless telephonesPrivacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.3.4.5.6.7.8.9.10.11.12.A.B.C.D.E.F.13.14.15.16.••••Remember that electrical appliances can cause serious injury if used when you are wet or standing in the water. If the telephone base should fall into the water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORD FROM THE WALL. Then remove the telephone by the unplugged cords.
13Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the cordless handset if the telephone base is unplugged, switched off or if the electrical power is interrupted.Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR often reduces or eliminates the interference.Rechargeable batteries: Exercise care in handling batteries in order not to create a short circuit with conducting material such as rings, bracelets, and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger.Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture the battery. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.The RBRC® sealThe RBRC® seal on the nickel-metal hydride battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada.The RBRC® program provides a convenient alternative to placing used nickel-metal hydride batteries into the trash or municipal waste, which may be illegal in your area.VTech’s participation in RBRC® makes it easy for you to drop off the spent battery at local retailers participating in the RBRC® program or at authorized VTech product service centers. Please call 1 (800) 8 BATTERYTM for information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources.RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.Limited warrantyWhat does this limited warranty cover?The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions. This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada.What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)?During the limited warranty period, VTech’s authorized service representative will repair or replace at VTech’s option, without charge, a Materially Defective Product. If we repair the Product, we may use new or refurbished replacement parts. If we choose to replace the Product, we may replace it with a new or refurbished Product of the same or similar design. We will retain defective parts, modules, or equipment. Repair or replacement of the Product, at VTech’s option, is your exclusive remedy. VTech will return the repaired or replacement Products to you in working condition. You should expect the repair or replacement to take approximately 30 days.How long is the limited warranty period?The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited warranty also applies to the repaired or replacement Product for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty; whichever is longer.What is not covered by this limited warranty?This limited warranty does not cover:1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, re, water or other liquid intrusion; or2. Product that has been damaged due to repair, alteration or modication by anyone other than an authorized service representative of VTech; or3. Product to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna systems; or4. Product to the extent that the problem is caused by use with non-VTech accessories; or5. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or6. Product purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes); or7. Product returned without a valid proof of purchase (see item 2 below); or8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit.How do you get warranty service?To obtain warranty service in the USA, please visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377. NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls and features may save you a service call.Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product(s) to the service location. VTech will return repaired or replaced Product under this limited warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty.What must you return with the Product to get warranty service?Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difculty; andInclude a “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; andProvide your name, complete and correct mailing address, and telephone number.Other limitationsThis warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this Product. The warranty exclusively describes all of VTech’s responsibilities regarding the Product. There are no other express warranties. No one is authorized to make modications to this limited warranty and you should not rely on any such modication.State/Provincial Law Rights: This warranty gives you specic legal rights, and you may also have other rights, which vary from state to state or province to province.Limitations: Implied warranties, including those of tness for a particular purpose and merchantability (an unwritten warranty that the Product is t for ordinary use) are limited to one year from the date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost prots or revenue, inability to use the Product or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.Please retain your original sales receipt as proof of purchase.••••1.2.3.
14FCC, ACTA and IC regulationsFCC Part 15This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:Reorient or relocate the receiving antenna.Increase the separation between the equipment and receiver.Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.Consult the dealer or an experienced radio/TV technician for help.Changes or modications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this telephone.To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more.This Class B digital apparatus complies with Canadian ICES-003.FCC Part 68 and ACTAThis equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identier in the format US:AAAEQ##TXXXX. This identier must be provided to your telephone service provider upon request.The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See the installation instructions in the user’s manual.The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be ve (5.0) or less. For more information, please contact your telephone service provider.This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone service provider or a qualied installer.If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited warranty.If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service. The telephone service provider is required to notify you before interrupting service. If advance notice is not practical, you will be notied as soon as possible. You will be given the opportunity to correct the problem and the telephone service provider is required to inform you of your right to le a complaint with the FCC. Your telephone service provider may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone service provider is required to notify you if such changes are planned.If this product is equipped with a corded or cordless handset, it is hearing aid compatible.If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, re, medical) in these locations. If you do store or test emergency numbers, please:Remain on the line and briey explain the reason for the call before hanging up.Perform such activities in off-peak hours, such as early morning or late evening.Industry CanadaOperation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference, including interference that may cause undesired operation.The term ‘’IC:‘’ before the certication/registration number only signies that the Industry Canada technical specications were met.The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed ve.This product meets the applicable Industry Canada technical specications.Technical specicationsTransmit frequency Handset: 1921.536-1928.448 MHzTelephone base: 1921.536-1928.448 MHzChannels 5Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to environment conditions at the time of use.Power requirements Handset: 2.4V Ni-MH batteryTelephone base: 6V DC @ 400mACharger: 6V AC @ 300mAMemory Handset directory: 200 memory locations; up to 30 digits and 15 charactersHandset caller ID log: 50 memory locations; up to 30 digits and 15 characters••••VTECH TELECOMMUNICATIONS LTD.A member of THE VTECH GROUP OF COMPANIES.Distributed in the U.S.A. by VTech Communications, Inc., Beaverton, Oregon 97008.Distributed in Canada by VTech Technologies Canada Ltd., Richmond, B.C. V6W 1L5.VTech is the registered trademark of VTech Holdings Limited.Copyright © 2011 for VTECH TELECOMMUNICATIONS LTD.All rights reserved. Printed in China.91-004788-010-100

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