VTech Telecommunications 80-8600-00 1.9GHz DECT Cordless Phone - Base Unit User Manual CS6649 X CIB V1 20111104 For Approval

VTech Telecommunications Ltd 1.9GHz DECT Cordless Phone - Base Unit CS6649 X CIB V1 20111104 For Approval

User Manual

User’s manual
www.vtechphones.com
Models:
CS6649/CS6649-2/
CS6649-3/CS6648-2
Congratulations
on purchasing your new VTech product. Before using this telephone, please read
Important safety instructions on page 73 of this manual.
This manual has all the feature operations and troubleshooting necessary to install
and operate your new VTech telephone. Please review this manual thoroughly to
ensure proper installation and operation of this innovative and feature rich VTech
product. For support, shopping, and everything new at VTech, visit our website at
www.vtechphones.com. In Canada, please visit www.vtechcanada.com.
The ENERGY STAR® program (www.energystar.gov) recognizes and
encourages the use of products that save energy and help protect our
environment. We are proud to mark this product with the ENERGY STAR®
label indicating it meets the latest energy efficiency guidelines.
T
Compatible with
Hearing Aid T-Coil
TIA-1083
Telephones identified with this logo have reduced noise and interference
when used with most T-coil equipped hearing aids and cochlear implants. The
TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry
Association. Used under license.
i
Table of contents
Getting started................................. 1
Parts checklist ................................... 1
Telephone installation........................ 2
Handset battery installation ............... 3
Handset battery charging .................. 4
Installation options............................. 5
Tabletop to wall mount installation .... 5
Wall mount to tabletop installation..... 7
Telephone base layout ...................... 8
Handset layout................................. 10
Telephone settings........................ 12
Using the menu ............................... 12
Ringer volume ................................. 13
Ringer tone...................................... 13
LCD language.................................. 14
Clear voicemail indicators................ 14
Key tone .......................................... 15
Set date and time ............................ 16
CID time synchronization................. 17
Home area code.............................. 17
Dial mode ........................................ 18
Website............................................ 18
Telephone operation ..................... 19
Make a call ...................................... 19
Predial a call.................................... 19
Answer a call ................................... 20
End a call......................................... 20
Speakerphone ................................. 20
Volume control................................. 21
Mute................................................. 21
Redial .............................................. 22
Call waiting ...................................... 23
Temporary ringer silencing.............. 23
Temporary tone dialing.................... 24
Find handset.................................... 24
Chain dialing.................................... 25
Multiple handset use..................... 26
Join a call in progress...................... 26
Intercom........................................... 26
Answer an incoming call during an
intercom call................................. 29
Call transfer using intercom............. 29
Directory......................................... 32
About the directory .......................... 32
Add a directory entry ....................... 33
Review directory entries .................. 35
Alphabetical search ......................... 35
Dial a directory entry........................ 36
Edit a directory entry........................ 37
Delete a directory entry ................... 37
Call log............................................ 38
About the call log............................. 38
Information about caller ID with call
waiting.......................................... 38
Call log............................................. 39
Memory match................................. 39
Missed call indicator ........................ 40
Review the call log........................... 40
View dialing options......................... 41
Dial a call log entry .......................... 42
Save a call log entry to the
directory ....................................... 42
Delete call log entries ...................... 43
Call log display screen messages ... 43
Answering system settings.......... 44
Answering system ........................... 44
Announcement ................................ 44
Record your own announcement..... 44
ii
Play your announcement................. 45
Delete your announcement ............. 45
Answer on/off................................... 46
Call screening.................................. 47
Number of rings............................... 47
Remote access code....................... 48
Message alert tone.......................... 48
Voice language................................ 49
Answering system operation ....... 50
Answering system and voicemail .... 50
Using the answering system and
voicemail together........................ 50
Message capacity............................ 51
New message indication.................. 51
Call screening.................................. 51
Call intercept.................................... 51
Temporarily turn off the message
alert tone ...................................... 52
Message playback........................... 53
Delete all old messages .................. 54
Record, play and delete memos...... 55
Message window displays............... 56
Remote access................................ 57
Appendix ........................................ 58
Display screen messages................ 58
Handset and telephone base
indicators...................................... 61
Battery ............................................. 63
Expand your telephone system ....... 64
Add and register a handset ............. 64
Deregister handsets ........................ 65
Troubleshooting............................... 66
Important safety instructions............ 73
Precautions for users of implanted
cardiac pacemakers..................... 74
Operating range............................... 74
Maintenance.................................... 74
About cordless telephones .............. 75
The RBRC® seal .............................. 75
FCC, ACTA and IC regulations ....... 76
Limited warranty .............................. 78
6GEJPKECNURGEKſECVKQPU................... 80
Index ............................................... 81
1
Parts checklist
Your telephone package contains the following items. Save your sales receipt and
original packaging in case it is necessary to ship your telephone for warranty service.
Getting started
To purchase replacement batteries or power adapters, visit our website at
www.vtechphones.com or call 1 (800) 267-7377. In Canada, please visit
www.vtechcanada.com or call 1(800)267-7377.
Quick start guide
User’s manual
Corded handset
Telephone base
Handset Battery compartment cover Battery
Handset charger
and charger adapter
Telephone base
adapter
Telephone line cord
User’s manual
Getting started
2
Telephone installation
Install the telephone base and handset charger(s) as shown below.
Make sure that the electrical outlet is not controlled by a wall switch.
If you subscribe to digital subscriber line (DSL) high-speed Internet service
through your telephone line, you must install a DSL filter between the telephone
line cord and the telephone wall jack. The filter prevents noise and caller ID
problems caused by DSL interference. Contact your DSL service provider for
more information about DSL filters.
This telephone provides minimal functionality during a power outage. When
the AC power is not available, many telephone features do not function. The
telephone uses power from the telephone line to enable you to make and answer
calls using only the corded handset and dialing keys. However, when more than
one telephone on the same line is being used simultaneously, there might not be
sufficient power to operate your telephone in the event of a power failure.
Telephone
line cord
If you have DSL high-
speed Internet service,
a DSL filter (not
included) is required.
Telephone base
power adapter
Telephone base Charger
Electrical outlet not
controlled by a wall
switch
Charger
adapter
Telephone
wall jack
Getting started
3
Handset battery installation
Install the battery as shown below.
Plug the battery connector securely into the socket inside the handset battery
compartment, matching the color-coded label.
Place the battery with the label THIS SIDE UP facing up and the wires inside
the battery compartment.
Align the cover flat against the battery compartment, then slide it towards the
center of the handset until it clicks into place.
Charge the handset by placing it in the handset charger. The CHARGE light is
on when the handset is charging.
1.
2.
3.
4.
If the handset will not be used for a long time, disconnect and remove the
battery to prevent possible leakage.
To purchase replacement batteries, visit our website at www.vtechphones.com
or call 1 (800) 267-7377. In Canada, please visit www.vtechcanada.com or call
1(800)267-7377.
•
•
1 2
34
CHARGE light
remains on when
charging.
Getting started
4
Handset battery charging
Once you have installed the battery, the screen indicates the battery status (see
the table below). If necessary, place the handset in the handset charger to charge
the battery. For best performance, keep the handset in the handset charger when
not in use. The battery is fully charged after 11 hours of continuous charging. See
the table on page 63 for battery operating times.
If the screen is blank or displays Place in charger, you need to charge the
handset without interruption for at least 30 minutes to give the handset enough
charge to use the telephone for a short time. When the battery is low, the
handset displays Low battery along with a flashing icon. If you are on a call in
low battery mode, the handset plays short beeps to alert you.
The following table summarizes the battery charge indicators and actions to take.
Battery indicators Battery status Action
The screen is blank, or
displays Place in charger
and flashes.
Battery has no or
very little charge. The
handset cannot be used.
Charge without interruption
(about 30 minutes).
The screen displays
Low battery and flashes.
Battery has enough
charge to be used for a
short time.
Charge without interruption
(about 30 minutes).
The screen displays
HANDSET X.
Battery is charged. To keep the battery charged,
place it in the handset charger
when not in use.
If you place the handset in the handset charger without installing a battery, the
screen displays No battery.
Getting started
5
Installation options
Your telephone base is ready for tabletop use. If you want to mount your
telephone on a wall, swivel the wall mount bracket down to connect with a
standard dual-stud telephone wall mounting plate. If you do not have this
mounting plate, you can purchase one from many hardware or consumer
electronics retailers. You may need a professional to install the mounting plate.
Tabletop to wall mount installation
Plug one end of the telephone line cord into the telephone line jack (TEL. LINE)
on the bottom of the telephone base. Plug the small end of the power adapter
into the jack on the bottom of the telephone base.
1.
Press down the tabs as the arrows indicated below. The wall mount bracket will
detach from the telephone base. Swivel it down into wall mount position. Press
it down onto the telephone base until it clicks into place.
2.
Tabletop position Wall mount position
Getting started
6
Press down the switch hook and slide the handset tab upward to remove it
from the slot. Rotate the handset tab by 180 degrees. Press down the switch
hook and then replace the handset tab to its slot. The protruding edge of the
handset tab holds the corded handset in place when the phone is mounted on
the wall.
3.
Plug the power adapter and
telephone line into the wall outlets.
4.
Switch
hook
Handset
tab
Align the holes on the wall mount
bracket with the standard wall
mounting plate and slide the
telephone down until it locks
securely. Bundle the telephone line
cord and power adapter cord neatly
with twist ties.
5.
Getting started
7
Wall mount to tabletop installation
Remove the telephone base from the wall.
If necessary, untie the bundled telephone line cord and power adapter cord.
Pull the wall mount bracket to detach it from the telephone base. Swivel it
upward and then press onto the telephone base until it clicks into place.
1.
2.
3.
Press down on the switch hook and slide the handset tab upwards to remove
it from the slot. Rotate the handset tab by 180 degrees. Press down the
switch hook and then replace the handset tab to its slot.
4.
Tabletop positionWall mount position
Switch
hook
Handset
tab
Getting started
8
Telephone base layout
IN USE light
On when the phone is in use, or
when the answering system is
answering an incoming call.
On when a handset is being
registered (page 64).
Flashes when there is an
incoming call.
Flashes when handsets are
being deregistered (page 65).
Flashes when another telephone
is in use on the same line.
FLASH
During a call, press to
answer an incoming call
when you receive a call
waiting alert (page 23).
MENU/SELECT
Press to show the menu (page 12).
While in the menu, press to select an item, or
save an entry or setting.
CANCEL
While in a menu, press to cancel an operation, back
up to the previous menu or exit the menu display
(page 12).
Press and hold to erase the missed call indicator
when the base is not in use (page 40).
While entering names or numbers, press to delete
a character or digit.
While the phone is ringing, press to silence the
base ringer temporarily (page 23).
CID (call log)
Press to view the call log
when the base is not in
use. (page 40).
Press to scroll down
while in menus and lists.
While entering or
modifying names or
numbers, press to move
the cursor to the left.
FIND HANDSET
Press to page all
handsets when the
phone is not in use
(page 24).
Press to review the directory when the base
is not in use. (page 35).
Press to scroll up while in menus and lists.
While entering or modifying names or
numbers, press to move the cursor to
the right.
INT
Press to initiate or answer an
intercom call (page 28), or to
transfer a call (page 31).
1
While reviewing a call log
entry, press repeatedly to
add or remove 1 in front of
the telephone number before
dialing or saving it in the
directory (page 41).
Getting started
9
TONE
Press to switch to tone
dialing during a call if
you have pulse service
(page 24).
Telephone base layout
MIC
Microphone.
MUTE
During a call, press to mute the
microphone (page 21).
While the phone is ringing,
press to silence the base ringer
temporarily (page 23).
VOL (volume)
During a call or message
playback, press to adjust the
listening volume (pages 21
and 53).
Press to adjust the telephone
base ringer volume when the
base is not in use (page 13).
REDIAL/PAUSE
Press repeatedly to view the last 20 numbers
dialed (page 22).
While entering numbers, press and hold to
insert a dialing pause.
/SPEAKER
Press to make, answer or end a
call (page 19).
Press to switch between the base
speakerphone and the corded
handset (page 20).
/ANS ON/OFF
Press to turn the built-in
answering system on or off
(page 46).
/PLAY/STOP
Press to start or stop message
playback (page 53).
Flashes when there are new
messages or memos in the
answering system.
X/DELETE
Press to delete the playing
message (page 53).
When the base is not in use,
press twice to delete all old
messages (page 54).
While reviewing the redial
list, directory or call log, press
to delete an individual entry
(page 22, page 37 and
page 43 respectively).
While predialing, press to
delete digits (page 19).
/REPEAT
Press once to repeat the
playing message or press
twice to play the previous
message (page 53).
/SKIP
Press to skip to the next
message during the message
playback (page 53).
Dialing keys
Press to enter numbers
or characters.
Press to answer an
incoming call.
10
Getting started
Handset layout
CHARGE light
On when the handset is charging in the handset
charger (page 3).
/ /VOLUME (directory)
Press to display the directory (page 35).
Press to scroll up while in menus or lists.
While entering names or numbers, press to move the
cursor to the right.
During a call or message playback, press to increase
the listening volume (pages 21 and 54).
MUTE/DELETE
During a call, press to mute the microphone
(page 21).
While the phone is ringing, press to silence the ringer
temporarily (page 23).
While reviewing the redial list, directory or call log,
press to delete an individual entry (page 22, page 37
and page 43 respectively).
While predialing, press to delete digits (page 19).
/FLASH
Press to make or answer a call (pages 19 and 20).
During a call, press to answer an incoming call when
you receive a call waiting alert (page 23).
1
While reviewing a call log entry, press repeatedly to
add or remove 1 in front of the telephone number
before dialing or saving it in the directory (page 41).
TONE
Press to switch to tone dialing during a call if you
have pulse service (page 24).
(Speakerphone)
Press to make or answer a call (pages 19 and 20).
Press to switch between the handset speakerphone
and the cordless handset (page 20).
11
Getting started
Handset layout
CID/ /VOLUME (caller ID)
Press to display the call log (page 40).
Press to scroll down while in menus or lists.
While entering names or numbers, press to move
the cursor to the left.
During a call or message playback, press to
decrease the listening volume (pages 21 and 54).
MENU/SELECT
Press to show the menu (page 12).
While in the menu, press to select an item or save
an entry or setting.
OFF/CANCEL
During a call, press to hang up (page 20).
While in a menu, press to cancel an operation, back
up to the previous menu, or exit the menu display.
While the phone is ringing, press to silence the
ringer temporarily (page 23).
Press and hold to erase the missed call indicator
when the handset is not in use (page 40).
Dialing keys
Press to enter numbers or characters.
Press to answer an incoming call.
# (pound key)
Press repeatedly to display other dialing options
when reviewing a call log entry (page 41).
INT
Press to initiate or answer an intercom call (page 27),
or to transfer a call (pages 29 and 30).
REDIAL/PAUSE
Press repeatedly to view the last 20 numbers dialed
(page 22).
While entering numbers, press and hold to insert a
dialing pause.
1212
Using the menu
You can use the telephone base or a cordless handset to change your
telephone settings.
In the ringers menu, you can select the ringer tones and adjust the ringer volume
for incoming calls.
In the settings menu, you can change the settings for LCD language, voicemail
indicators, key tone, CID time synchronization, home area code and dial mode.
Go to Answering system settings starting on page 44 for instructions on how to
modify the answering system settings shown below.
Setting Page
Announcement (record, play and delete) 44-45
Answer on/off 46
Call screening 47
Number of rings 47
Remote access code 48
Message alert tone 48
Voice language 49
To enter the menu:
Press MENU/SELECT when the handset or the telephone base is not in use.
Press or until the screen displays the desired feature menu.
Press MENU/SELECT to enter that menu.
To return to the previous menu, press
OFF/CANCEL on the handset or CANCEL on the telephone base.
To return to idle mode, press and hold
OFF/CANCEL on the handset or CANCEL on the telephone base.
1.
2.
3.
•
•
Telephone settings
1313
Telephone settings
Ringer volume
You can set the ringer volume or turn the ringer off. When the ringer is off,
appears on the screen.
Press MENU/SELECT when the handset or the telephone base is not in use.
Press or to highlight >Ringers, then press
MENU/SELECT.
Press MENU/SELECT to select >Ringer volume.
Press or to sample each volume level.
Press MENU/SELECT to save your selection and return to the previous menu.
You hear a confirmation tone.
-OR-
Press VOL on the telephone base to adjust the ringer volume when the
telephone base is not in use.
The ringer volume also determines the ringer volume
for intercom calls. If the ringer volume is set to off, that
device is silenced for all incoming calls.
Ringer tone
You can choose from different ringer tones for each handset or
the telephone base.
Press MENU/SELECT when the handset or the telephone base is not in use.
Press or to highlight >Ringers, then press MENU/SELECT.
Press or to highlight >Ringer tone, then press
MENU/SELECT.
Press or to sample each ringer tone.
Press MENU/SELECT to save your selection and return to the previous menu.
You hear a confirmation tone.
If you turn off the ringer volume, you will not hear ringer tone samples.
1.
2.
3.
4.
5.
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2.
3.
4.
5.
1414
Telephone settings
LCD language
You can select a language (English, French or Spanish) to
be used in all screen displays.
Press MENU/SELECT when the handset or the telephone base is not in use.
Press or to highlight >Settings, then press
MENU/SELECT.
Press MENU/SELECT to select >LCD language.
Press or to highlight English,Français or Español.
Press MENU/SELECT to save your selection and return to the previous menu.
You hear a confirmation tone.
1.
2.
3.
4.
5.
Clear voicemail indicators
If you subscribe to voicemail service offered by your telephone service provider,
New voicemail and appear on the handset and the telephone base when
you have new voicemail messages. Contact your telephone service provider for
more information and assistance about using your voicemail service.
After you have listened to all new voicemail messages,
the indicators on the handset and the telephone base turn off automatically.
Use the clear voicemail feature when the telephone indicates that there is new
voicemail but there are none (for example, when you have accessed your voicemail
while away from home). Clearing the voicemail waiting indicator only turns off the
indicators; it does not delete your voicemail messages. As long as you have new
voicemail messages, your telephone service provider continues to send the signal
to turn on the indicators.
To manually turn off the new voicemail indicators:
Press MENU/SELECT when the handset or the telephone base is not in use.
Press or to highlight >Settings, then press
MENU/SELECT.
Press or to highlight >Clr voicemail, then press
MENU/SELECT. The screen displays Turn off indicator?
Press MENU/SELECT to confirm and return to the previous
menu. You hear a confirmation tone.
Your telephone service provider may alert you of new
messages with a stutter (broken) dial tone. Contact your
telephone service provider for details.
Key tone
1.
2.
3.
4.
LCD language
>Clr voicemail
Turn off
indicator?
1515
Telephone settings
You can turn the key tone on or off for each handset or the telephone base. If
you turn the key tone off, there are no beeps when you press the handset or
telephone base keys.
Press MENU/SELECT when the handset or the telephone base is not in use.
Press or to highlight >Settings, then press
MENU/SELECT.
Press or to highlight >Key tone, then press
MENU/SELECT.
Press or to highlight >On or >Off.
Press MENU/SELECT to save your selection and return to the previous menu.
You hear a confirmation tone.
1.
2.
3.
4.
5.
1616
Telephone settings
Set date and time
The answering system announces the date and time of each message prior to
playing it. Before using the answering system, set the date and time as follows. If
you subscribe to caller ID service, the day, month and time are set automatically
with each incoming call. However, the year must be correct so that the day of the
week can be calculated from the caller ID information. You can also turn off the
date and time settings of the caller ID service (see CID time synchronization on
page 17) and set the date and time manually.
Press MENU/SELECT when the handset or the telephone base is not in use.
Press or to highlight >Settings, then press
MENU/SELECT.
Press or to highlight >Set date/time, then press
MENU/SELECT.
Press MENU/SELECT to choose >Date & time.
Press or to select the month then press
MENU/SELECT, or use the dialing keys to enter a two-digit number (01-12).
Press or to select the date then press MENU/SELECT, or use the dialing
keys to enter a two-digit number
(01-31).
Press or to select the year then press MENU/SELECT, or use the dialing
keys to enter a two-digit number
(00-99) then press MENU/SELECT.
Press or to select the hour then press MENU/SELECT, or use the dialing
keys to enter a two-digit number
(01-12).
Press or to select the minute then press MENU/SELECT, or use the
dialing keys to enter a two-digit number (00-59).
Press or to highlight AM or PM, or press 2 for AM or 7 for PM.
Press MENU/SELECT to save the settings and return to the previous menu.
You hear a confirmation tone.
If the date and time are not set when a message is recorded, the system
announces, “Time and date not set,” before each message plays.
The telephone plays two beeps if you enter an invalid number.
•
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1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
1717
Telephone settings
CID time synchronization
This feature allows the time and date to be set by incoming caller ID information.
The default setting is On.
Press MENU/SELECT when the handset or the telephone base is not in use.
Press or to highlight >Settings, then press
MENU/SELECT.
Press or to highlight >Set date/time, then press
MENU/SELECT.
Press or to highlight >CID time sync, then press
MENU/SELECT.
Press or to choose >On or >Off.
Press MENU/SELECT to save your selection and return to the previous menu.
You hear a confirmation tone.
Home area code
If you dial your local calls using only seven digits (area code not required), you
can program your home area code so that when you receive a call within your
local area, the telephone number is automatically stored without the area code in
the call log.
Press MENU/SELECT when the handset or the telephone base is not in use.
Press or to highlight >Settings, then press MENU/SELECT.
Press or to highlight >Home area code, then press MENU/SELECT.
Use the dialing keys to enter a three-digit home area code.
Press MUTE/DELETE or OFF/CANCEL on the handset, or X/DELETE or
CANCEL on the telephone base to delete a digit.
Press and hold MUTE/DELETE on the handset, or
X/DELETE on the telephone base to delete all digits.
Press or to move the cursor to the left or right.
Press MENU/SELECT to save your selection and return to the previous menu.
You hear a confirmation tone.
If, in the future, your telephone service provider requires you to dial the area code
when making a local call, or, if you move to a location that requires it, delete the
home area code you have already programmed, following the steps above. After
you have deleted the home area code, _ _ _ will appear on the display.
1.
2.
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4.
5.
6.
1.
2.
3.
4.
•
•
•
5.
1818
Telephone settings
Dial mode
The dial mode is preset to tone dialing. If you have pulse (rotary) service, you must
change the dial mode to pulse dialing before using the telephone to make a call.
Press MENU/SELECT when the handset or the telephone base is not in use.
Press or to highlight >Settings, then press
MENU/SELECT.
Press or to highlight >Dial mode, then press
MENU/SELECT.
Press or to choose >Tone or >Pulse.
Press MENU/SELECT to save your selection and return to the previous menu.
You hear a confirmation tone.
Website
Use this feature to view the VTech website address.
Press MENU/SELECT when the handset or the telephone base is not in use.
Press or to highlight >Website, then press
MENU/SELECT. The screen displays the website address.
1.
2.
3.
4.
5.
1.
2.
19
Telephone operation
Make a call
Using a cordless handset:
Press /FLASH or on the handset.
When you hear a dial tone, dial the number.
Using the telephone base:
Lift the corded handset or press /SPEAKER on the telephone base.
When you hear a dial tone, dial the number.
Predial a call
Using a cordless handset:
Enter the telephone number. Press MUTE/DELETE or
OFF/CANCEL to make corrections.
Press /FLASH or to dial.
Using the telephone base:
Enter the telephone number. Press CANCEL or X/DELETE
to make corrections.
Press /SPEAKER to dial.
-OR-
Lift the corded handset to dial.
The handset/telephone base shows the elapsed time as you talk (in hours,
minutes and seconds).
While entering numbers, press and hold REDIAL/PAUSE on the cordless handset
or telephone base to insert a dialing pause (a p appears).
The cordless handset or the telephone base displays Unable to call.
Line in use if you predial a number while your telephone line is in use.
•
•
•
1.
2.
1.
2.
1.
2.
1.
2.
Telephone operation
20
Answer a call
Using a cordless handset:
Press /FLASH,or any dialing key (0-9,# or TONE ) to answer a call.
Using the telephone base:
Lift the corded handset, or press /SPEAKER or any dialing key (0-9,# or
TONE ) to answer a call.
End a call
Using a cordless handset:
Press OFF/CANCEL on the handset or place the handset in the handset charger.
Using the telephone base:
When you are using the corded handset, place it on the telephone base.
When you are using the base speakerphone, press /SPEAKER.
Speakerphone
Using a cordless handset:
When the cordless handset is on a call, press to switch between the
speakerphone and the handset. When the speakerphone is active, the handset
displays Speaker and .
Using the telephone base:
When the corded handset is on a call, press /SPEAKER to switch between the
telephone base speakerphone and the corded handset. When the speakerphone is
active, the telephone base displays Speaker and the /SPEAKER light turns on.
Telephone operation
21
Volume control
To adjust the listening volume on a cordless handset:
During a call, press /VOLUME or VOLUME/ .
To adjust the listening volume at the telephone base:
During a call, press VOL or VOL .
For the cordless handset, handset and speakerphone
volume settings are independent.
For the telephone base, corded handset and
speakerphone volume settings are independent.
When the volume reaches the minimum or maximum
setting, you hear two beeps.
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Mute
The mute function allows you to hear the other party but the other party cannot
hear you.
To mute a call:
Using a cordless handset:
During a call, press MUTE/DELETE. The handset displays Muted for a few
seconds and MUTE displays until the mute function is turned off.
Press MUTE/DELETE again to resume the conversation. The handset briefly
displays Microphone ON.
Using the telephone base:
During a call, press MUTE. The telephone base displays Muted for a few
seconds and the MUTE light turns on until the mute function is turned off.
Press MUTE again to resume the conversation. The telephone base briefly
displays Microphone ON.
Redial
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Telephone operation
22
The last 20 telephone numbers dialed (up to 30 digits) are stored in thedialed (up to 30 digits) are stored in the (up to 30 digits) are stored in the
system memory.
To review and dial a redial number:
Using a cordless handset:
Press REDIAL/PAUSE to enter the redial list.
Press , or REDIAL/PAUSE repeatedly to browse.
When the desired entry displays, press /FLASH or
to dial.
-OR-
Press /FLASH or .
Press REDIAL/PAUSE to enter the redial list.
Press , or REDIAL/PAUSE repeatedly to browse.
Press MENU/SELECT to dial the displayed number.
Using the telephone base:
Press REDIAL/PAUSE to enter the redial list.
Press , or REDIAL/PAUSE repeatedly to browse.
When the desired entry displays, lift the corded handset or press
/SPEAKER to dial.
-OR-
Lift the corded handset or press /SPEAKER.
Press REDIAL/PAUSE to enter the redial list.
Press , or REDIAL/PAUSE repeatedly to browse.
Press MENU/SELECT to dial the displayed number.
To delete a redial number:
Using a cordless handset:
While the screen displays the desired number, press MUTE/DELETE to delete
the number from the redial memory.
Using the telephone base:
While the screen displays the desired number, press X/DELETE to delete the
number from the redial memory.
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Telephone operation
23
Call waiting
If you subscribe to call waiting service from your telephone service provider, you
hear an alert tone when there is an incoming call while you are on another call.
Press /FLASH on the cordless handset or FLASH on the telephone base to
put your current call on hold and take the new call.
Press /FLASH on the cordless handset or FLASH on the telephone base to
switch back and forth between calls.
Temporary ringer silencing
When the telephone is ringing, you can temporarily silence the ringer of the
handset or the telephone base without disconnecting the call. The next call rings
normally at the preset volume.
To silence the handset ringer:
Press OFF/CANCEL or MUTE/DELETE on the handset and it displays Ringer off
and .
To silence the telephone base ringer:
Press MUTE or CANCEL on the telephone base and it displays Ringer off
and .
Each handset and the base ring when there is an incoming call unless the ringer
volume is turned off on that device.
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Telephone operation
24
Temporary tone dialing
If you have pulse (rotary) service only, you can switch from pulse to tone dialing
temporarily during a call. This is useful if you need to send touch-tone signals to
access your telephone banking or long distance services.
During a call, press TONE .
Use the dialing keys to enter the number you wish to dial. The telephone
sends touch-tone signals. The telephone automatically returns to pulse dialing
mode after you end the call.
Find handset
6JKUHGCVWTGJGNRU[QWſPFOKURNCEGFJCPFUGVU
To start the paging tone:
Press FIND HANDSET on the telephone base and its screen displays Paging
all handsets. All idle handsets ring and their screens display
** Paging **.
To stop the paging tone:
Press /FLASH,, or any dialing key (0-9,TONE
or #) on the handset(s).
-OR-
Press FIND HANDSET on the telephone base.
Press OFF/CANCEL or MUTE/DELETE to turn off the ringer
of that handset. Its screen shows Ringer off and .
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Telephone operation
25
Chain dialing
Use this feature to initiate a dialing sequence from numbers stored in the
directory, call log or redial list while you are on a call.
Chain dialing can be useful if you wish to access other numbers (such as bank
account numbers or access codes) from the directory, call log or redial list.
To access a number from the directory while on a call:
Press MENU/SELECT.
Press MENU/SELECT to choose >Directory.
Press or to scroll to the desired entry.
Press MENU/SELECT to dial the displayed number.
To access a number from the call log while on a call:
Press MENU/SELECT.
Press or to highlight >Call log, then press
MENU/SELECT.
Press or to scroll to the desired entry.
Press MENU/SELECT to dial the displayed number.
To access a number from the redial list while on a call:
Press REDIAL/PAUSE to enter the redial list.
Press , or REDIAL/PAUSE repeatedly to browse to the
desired entry.
Press MENU/SELECT to dial the displayed number.
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Join a call in progress
Another handset or the telephone base can join you on an outside call. That
call continues until all parties hang up. You can share an outside call with the
telephone base and up to four handsets at the same time.
You can buy additional expansion handsets (CS6400) for this telephone base.
You can register up to 5 handsets to the telephone base.
Using a cordless handset:a cordless handset:
When a handset or the telephone base is already on a call, press /FLASH
or on another handset to join the call.
Press OFF/CANCEL or place the handset in the handset charger to end the
call. The call continues until all handsets and the telephone base hang up.
Using the telephone base:the telephone base:
Lift the corded handset or press /SPEAKER.
Return the corded handset to the telephone base or press /SPEAKER to
hang up. The call continues until all handsets and the telephone base hang up.
Intercom
Use the intercom feature for conversations between the telephone base and the
handset, or two handsets.
When you have two or more handsets, use the handset number to initiate an
intercom call or to transfer a call.
Press 0 for the telephone base and 1-5 for HANDSET 1 to HANDSET 5.
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Multiple handset use
27
Multiple handset use
To initiate an intercom call with a cordless handset:
Press INT on your handset when not in use.
If you have only one handset, your handset shows
Calling base. The telephone base rings and shows HANDSET is calling.
If you have more than one handset, your handset
shows INTERCOM TO: Use the dialing keys to eenter a device number.
Your handset shows
Calling HANDSET X or Calling base.
The destination device rings and shows
HANDSET X is calling.
To answer the intercom call on the destination handset, press /FLASH,INT,
or any dialing key (0-9,TONE
or #). Both handsets now show Intercom.
-OR-
To answer the intercom call at the telephone base, press
/SPEAKER, INT or any dialing key (0-9,TONE or #) on the telephone
base, or lift the corded handset. Both devices now show Intercom.
To end the intercom call on either handset, one party presses
OFF/CANCEL or INT, or places the handset back in the handset charger. The
other party hears four beeps. Both handsets display Intercom ended.
-OR-
To end the intercom call at the telephone base, press INT or CANCEL when
you are using the base speakerphone, or return the corded handset to the
telephone base. The other party hears four beeps. Both screens display
Intercom ended.
You can cancel the intercom call before it is answered by pressing OFF/CANCEL
or INT.
If the destination device does not answer the intercom call within 100 seconds,
or if it is accessing the answering system, or is out of range, or is on a call, or is
in the directory or call log, your handset displays Unable to call. Try again and
then returns to idle mode.
You can press OFF/CANCEL or MUTE/DELETE on the cordless handset,
or CANCEL or MUTE on the telephone base to temporarily silence the
intercom ringer.
Only one intercom call can be established at a time.
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Using the telephone base:
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28
Multiple handset use
Press INT on the telephone base when not in use.
If you have only one handset, the telephone base shows Calling
HANDSET. The handset rings and shows Base is calling.
If you have more than one handset, the telephone base shows INTERCOM
TO: Use the dialing keys to enter a handset number. The telephone base
shows Calling HANDSET X. The destination handset rings and shows
Base is calling.
To answer the intercom call on the destination handset, press /FLASH,INT,
or any dialing key (0-9,TONE or #). Both devices now show Intercom.
To end the intercom call at the telephone base, press INT or CANCEL when
you are using the base speakerphone, or return the corded handset to the
telephone base. The other party hears four beeps. Both screens display
Intercom ended.
-OR-
To end the intercom call on the destination handset, press OFF/CANCEL or
INT, or place the handset back in the handset charger. Both screens display
Intercom ended.
If you do not have any cordless handset registered to the telephone base,
Int requires two handsets displays when you press INT on the base.
You can cancel the intercom call before it is answered by pressing CANCEL
or INT.
If the destination handset does not answer the intercom call within 100 seconds,
or if it is accessing the answering system, or is out of range, or is on a call, or is
in the directory or call log, the telephone base displays Unable to call.
Try again and then returns to idle mode.
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Answer an incoming call during an intercom call
If you receive an incoming outside call during an intercom call, you will hear an
alert tone.
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Multiple handset use
Using a cordless handset:
To answer the call, press /FLASH. The intercom call ends automatically.
To end the intercom call without answering or canceling the incoming call,
press OFF/CANCEL. The telephone continues to ring.
Using the telephone base:
To answer the call, press /SPEAKER, or lift the corded handset. The
intercom call ends automatically.
To end the intercom call without answering or canceling the incoming call,
press CANCEL. The telephone continues to ring.
Call transfer using intercom
Use the intercom feature to transfer an outside call to another cordless handset
or the telephone base.
Using a cordless handset:
During a call, press INT.
If you have only one handset, the outside call is put on hold and your
handset shows Calling base. The telephone base rings and shows
HANDSET is calling.
If you have more than one handset, your screen shows INTERCOM TO:
Use the dialing keys to eenter a handset number. The outside call is put
on hold and your handset shows Calling HANDSET X or Calling base.
The other handset or the telephone base rings and shows HANDSET X is
calling.
To answer the call on the destination handset, press, press /FLASH,INT, ,
or any dialing key (0-9,TONE or #). The outside call is still on hold and
both handsets display Intercom. You can now have a private intercom
conversation.
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•
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30
-OR-
To answer the call at the telephone base, press INT or /SPEAKER or any
dialing key (0-9,TONE or #), or lift the corded handset. The outside call is
still on hold and both devices display Intercom. You can now have a private
intercom conversation.
To cancel the transfer and return to the external call before the intercom call is
answered, press OFF/CANCEL,/FLASH or INT on your handset.
If the destination device does not answer the intercom call within 100 seconds,
or is in the directory or call log, or is out of range, your handset shows Unable
to call. Try again and then automatically returns to the external call.
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•
3. From this intercom call, you have the following options:
You can transfer the call. Press MENU/SELECT twice to highlight
>Transfer on the originating handset. Your screen shows Call transferred.
The destination device automatically connects to the outside call.
You can let the destination device join you on the outside call in a three-
way conversation. Press MENU/SELECT. Press or to highlight >Share
call on the originating handset, then press MENU/SELECT.
You can press INT on your handset to alternate between the outside call
(Outside call appears) and the intercom call (Intercom appears).
You can end the intercom call and continue the outside call with the
originating handset. Press /FLASH or OFF/CANCEL on your handset
(the other party hears four beeps), or the other party can press OFF/
CANCEL on the handset, or INT or CANCEL on the telephone base.
Using the telephone base:
1. During a call, press INT.
If you have only one handset, the outside call is put on hold and the
telephone base shows Calling HANDSET. The handset rings and shows
Base is calling.
If you have more than one handset, the telephone base shows
INTERCOM TO: Use the dialing keys to eenter a handset number.
The outside call is put on hold and the telephone base shows
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Multiple handset use
31
Multiple handset use
Calling HANDSET X. The destination handset shows Base is calling.
2. To answer the call on the destination handset, press, press /FLASH,INT, , or any
dialing key (0-9,TONE or #). The outside call is still on hold and both devices
display Intercom. You can now have a private intercom conversation.
To cancel the transfer and return to the external call before the intercom call is
answered, press CANCEL or INT on the telephone base.
If the destination device does not answer the intercom call within 100 seconds,
or is in the directory or call log, or is out of range, the telephone base shows
Unable to call. Try again and then automatically returns to the external call.
•
•
3. From this intercom call, you have the following options:
You can transfer the call. Press MENU/SELECT twice to highlight
>Transfer on the telephone base. The telephone base shows Call
transferred. The handset automatically connects to the outside call.
You can let the destination handset join you on the outside call in a three-
way conversation. Press MENU/SELECT. Press or to highlight
>Share call, then press MENU/SELECT.
You can press INT on the telephone base to alternate between the outside
call (Outside call appears) and the intercom call (Intercom appears).
You can end the intercom call and continue the outside call on the telephone
base. Press CANCEL on the telephone base (the other party hears four
beeps), or the other party can press OFF/CANCEL on the handset.
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32
About the directory
The directory stores up to 50 entries with up to 30 digits for each phone number
and 15 characters for each name.
Directory entries are shared by all handsets and the telephone base.
Any modifications made on one device apply to all handsets and the
telephone base.
When you access the directory without records, the screen shows
Directory empty.
When the directory is full and you try to save an entry, the screen shows
Directory full.
When you try to save an entry already stored in the directory, the screen shows
Already saved.
Only one system device can review the directory at a time. When a device tries
to enter the directory while another device is already in it,
Not available at this time appears.
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Directory
33
Directory
Add a directory entry
Press MENU/SELECT when the handset or the telephone base
is not in use.
Press or to scroll to >Directory, then press
MENU/SELECT.
Press or to select >Add contact, then press
MENU/SELECT.
When ENTER NUMBER displays, use the dialing keys to enter a number (up
to 30 digits).
Press or to move the cursor to the left or right.
Press MUTE/DELETE or OFF/CANCEL on the handset, or X/DELETE or
CANCEL on the telephone base to erase a digit.
Press and hold MUTE/DELETE on the handset, or
X/DELETE on the telephone base to erase all digits.
Press and hold REDIAL/PAUSE to enter a dialing pause
(a p appears).
-OR-
Copy a number from the redial list by pressing REDIAL/PAUSE then or , or
pressing REDIAL/PAUSE repeatedly to find the desired number. Press
MENU/SELECT to copy the number.
Press MENU/SELECT to move on to the name.
When ENTER NAME displays, use the dialing keys to enter a name (up to 15
characters). Each time you press a key, the character on that key appears.
Additional key presses produce other characters on that key. Press the key
repeatedly until the desired character appears. The first character of every
word is capitalized.
Press or to move the cursor to the left or right.
Press 0to add a space.
Press MUTE/DELETE or OFF/CANCEL on the handset, or X/DELETE or
CANCEL on the telephone base to eraseto erase
a character.
Press and hold MUTE/DELETE on the handset, or
X/DELETE on the telephone base to erase all characters.
Press MENU/SELECT to save. The screen displays Saved and you hear a
confirmation tone.
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34
Directory
-OR-
Use the dialing keys to enter a number (up to 30 digits) when the handset or
the telephone base is not in use. Press MENU/SELECT. The screen displays
ENTER NUMBER.
Press or to move the cursor to the left or right.
Press MUTE/DELETE or OFF/CANCEL on the handset, or X/DELETE or
CANCEL on the telephone base to erase a digit.
Press and hold MUTE/DELETE on the handset ,or X/DELETE on the
telephone base to erase all digits.
Press and hold REDIAL/PAUSE to enter a dialing pause (a p appears).
-OR-
Copy a number from the redial list by pressing REDIAL/PAUSE then or , or
pressing REDIAL/PAUSE repeatedly to find the desired number. Press
MENU/SELECT to copy the number.
Press MENU/SELECT to move on to the name.
When ENTER NAME displays, use the dialing keys to enter a name (up to 15
characters). Each time you press a key, the character on that key appears.
Additional key presses produce other characters on that key. Press the key
repeatedly until the desired character appears. The first character of every
word is capitalized.
Press or to move the cursor to the left or right.
Press 0to add a space.
Press MUTE/DELETE or OFF/CANCEL on the handset, or X/DELETE or
CANCEL on the telephone base to erase ato erase a character.
Press and hold MUTE/DELETE on the handset, or X/DELETE on the
telephone base to erase all characters.
Press MENU/SELECT to save. The screen displays Saved and you hear a
confirmation tone.
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35
Directory
Review directory entries
Directory entries appear alphabetically.
Press /on the cordless handset or on the telephone base when not
in use to show the first entry in the directory.
-OR-
Press MENU/SELECT when the handset or telephone base is not in use, then
press or to scroll to >Directory. Press MENU/SELECT twice.
Press or to browse through the directory.
If the telephone number in the directory exceeds 15 digits, <* appears in front of the
telephone number. Press TONE to move towards the end of the telephone number
or press # (pound key) to move towards the beginning of the telephone number.
1.
2.
Alphabetical search
Press /on a cordless handset or press on the telephone base when
not in use.
-OR-
Press MENU/SELECT when the handset or the telephone base is not in use,
then press or to scroll to >Directory, then press MENU/SELECT. Press
MENU/SELECT again to select >Review.
Use the dialing keys to enter the letter associated with the name. For
example, if you have the entries named Jennifer, Jessie, Kevin and Linda in
your directory, press 5 (JKL) once to see Jennifer (when Jennifer displays,
press to see Jessie), twice to see Kevin, or three times to see Linda. If there
is no name entry matching your search, the next closest match in alphabetical
order appears. If necessary, press or to browse.
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36
Directory
Dial a directory entry
Search for the desired entry in the directory (see Review directory entries or
Alphabetical search on page 35).
To dial the displayed entry on the cordless handset, press /FLASH or .
-OR-
To dial the displayed entry on the telephone base, press /SPEAKER, or lift
the corded handset.
-OR-
Press /FLASH or on the cordless handset, or lift the corded handset or
press /SPEAKER on the telephone base.
Press MENU/SELECT.
Press MENU/SELECT to choose >Directory.
Press or or start an alphabetical search to browse to the desired entry,
then press MENU/SELECT to dial the displayed number.
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37
Directory
Edit a directory entry
Search for the desired entry in the directory (see Review directory entries or
Alphabetical search on page 35). Press MENU/SELECT.
To edit the name, press MENU/SELECT to highlight >Name. Use the dialing
keys to edit the name.
Press or to move the cursor to the left or right.
Press MUTE/DELETE or OFF/CANCEL on the handset, or X/DELETE or
CANCEL on the telephone base to erase
a character.
Press and hold MUTE/DELETE on the handset,
or X/DELETE on the telephone base to erase
all characters.
-OR-
To edit the number, press or to highlight >Number, then press MENU/
SELECT. Use the dialing keys to edit
the number.
Press or to move the cursor to the left or right.
Press MUTE/DELETE or OFF/CANCEL on the handset, or X/DELETE or
CANCEL on the telephone base to erase a digit.
Press and hold MUTE/DELETE on the handset, or
X/DELETE on the telephone base to erase all digits.
Press and hold REDIAL/PAUSE to enter a dialing pause
(a p appears).
Press MENU/SELECT to save the entry. The screen
displays Saved and then the revised entry. You hear a
confirmation tone.
Delete a directory entry
Search for the desired entry in the directory (see
Review directory entries or Alphabetical search on
page 35).
Press MUTE/DELETE on the handset or X/DELETE on the telephone base.
The screen displays Delete contact?
Press MENU/SELECT to confirm. The screen displays Contact deleted and
you hear a conformation tone.
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About the call log
This product supports caller ID services offered by most telephone service
providers. Depending on your service subscription, you may see the caller’s
number, or the caller’s name and number that are sent by your telephone service
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number, date and time of calls.
Information about caller ID with call waiting
Caller ID with call waiting lets you see the name and telephone number of the
caller before answering the call, even while on another call.
It may be necessary to change your telephone service to use this feature.
Contact your telephone service provider if:
You have both caller ID and call waiting, but as separate services (you may
need to combine these services).
You have only caller ID service, or only call waiting service.
You do not subscribe to call log or call waiting services.
There are fees for caller ID services. In addition, services may not be available in
all areas.
This product can provide information only if both you and the caller are in areas
offering caller ID service and if both telephone service providers use compatible
equipment. The time and date, along with the call information, are from the
telephone service provider.
Caller ID information may not be available for every incoming call. Callers may
intentionally block their names and/or telephone numbers. To view call log entries
with numbers between 16 and 24 digits, you must save the entry to the directory
(see page 42).
You can use this product with regular caller ID service, or you can use this
product’s other features without subscribing to caller ID or combined caller ID
with call waiting service.
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Call log
39
Call log
If you subscribe to caller ID service, information about each caller will appear
after the first or second ring. If you answer a call before the caller’s information
appear on the screen, it will not be saved in the call log.
The call log stores up to 50 entries. Each entry has up to 24 digits for the
phone number and 15 characters for the name. If the phone number has more
than 15 digits, only the last 15 digits appear. If the name has more than 15
characters, only the first 15 characters are shown and saved in the call log.
Call log entries are shared by all system devices. Any modifications made on
one device apply to all.
You can review, redial, and copy an entry into the directory.
Entries appear in reverse chronological order.
When the call log is full, the oldest entry is deleted to make room for new
incoming call information.
XX Missed calls shows when there are new call log entries that have not
been reviewed.
Call log empty shows when you access the call log without records.
Only one system device can review the call log at a time. If a system device
tries to enter the call log while another system device is already in it, its screen
displays Not available at this time.
Memory match
If the incoming telephone number matches the last seven digits of a telephone
number in your directory, the name that appears on the screen matches the
corresponding name in your directory.
For example, if Mike Smith calls, his name appears as Mike
if this is how you entered it into your directory.
The number shown in the call log will be in the format
sent by the telephone service provider. The telephone
service provider usually delivers 10-digit phone numbers
(area code plus telephone number). If the last seven digits of the incoming phone
number does not match a number in your directory, the name will appear as it is
delivered by the telephone service provider.
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10:01
AM
11/20
NEW
Call log
Call log
40
Missed call indicator
When there are calls that have not been reviewed in the
call log, the screens display XX Missed calls. When you
have reviewed all the missed calls, the missed call indicator
goes away.
Each time you review a call log entry marked NEW on the handset or NEW on
the telephone base, the number of
missed calls decreases by one.
If you do not want to review the missed calls one by one,
press and hold OFF/CANCEL on the handset or CANCEL on the telephone
base when not in use to clear the missed call indicator. All the entries are then
considered old and kept in the call log.
Review the call log
Review the call logVQſPFQWVYJQECNNGFto return the call, or to copy the caller’s
name and number into your directory.
1. Press /CID on the cordless handset or press CID
on the telephone base when not in use.
2. Press or to browse.
-OR-
1. Press MENU/SELECT when the telephone is not in use.
2. Press or to scroll to >Call log, then press
MENU/SELECT.
3. Press MENU/SELECT to select >Review.
4. Press or to browse. You hear a double beep when the list reaches the
beginning or end of the call log.
10:01
AM
Call log
41
View dialing options
Although the call log entries received have 10 digits (the area code plus the
seven-digit number), in some areas, you may need to dial only the seven digits,
or 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can
change the number of digits that you dial from the call log and store the new
number to the directory.
While reviewing the call log, press #(pound key) repeatedly to display different
dialing options for local and long distance numbers before dialing or saving the
telephone number in the directory.
Press 1 repeatedly if you need to add or remove 1 in front of the telephone
number before dialing or saving it in the directory.
When the number is displayed in the correct format for dialing, press /FLASH or
on a cordless handset, or press /SPEAKER or lift the corded handset on
the telephone base to dial.
Dial a call log entry
Using a cordless handset:
Call log
42
1. Search for the desired call log entry (see Review the call log on page 40).
2. When the desired entry displays, press /FLASH or to dial.
Using the telephone base:
1. Search for the desired call log entry (see Review the call log on page 40).
2. When the desired entry displays, press /SPEAKER or lift the corded
handset to dial.
Save a call log entry to the directory
1. Search for the desired call log entry (see Review the call log on page 40).
2. Press MENU/SELECT to choose an entry. The screen displays EDIT NUMBER.
3. Use the dialing keys to edit the number.
Press or to move the cursor to the left or right.
Press MUTE/DELETE or OFF/CANCEL on the cordless handset, or
X/DELETE or CANCEL on the telephone base to backspace and erase
a digit.
Press and hold MUTE/DELETE on the cordless handset or X/DELETE on
the telephone base to erase the entire entry.
Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).
4. Press MENU/SELECT to move to the name. The screen displays EDIT NAME.
5. Use the dialing keys to add or edit the name.
Press or to move the cursor to the left and right.
Press MUTE/DELETE or OFF/CANCEL on the cordless handset, or
X/DELETE or CANCEL on the telephone base to erase a character.
Press and hold MUTE/DELETE on the cordless handset or X/DELETE on
the telephone base to erase all characters.
6. Press MENU/SELECT when done and the screen shows Saved.
Delete call log entries
To delete one entry:
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•
Call log
43
Search for the desired call log entry (see Review the call log on page 40).
Press MUTE/DELETE on the cordless handset or
X/DELETE on the telephone base to delete the displayed entry.
To delete all entries:
Press MENU/SELECT when the handset or the telephone base is not in use.
Press or on to scroll to >Call log, then press MENU/SELECT.
Press or to scroll to >Del all calls, then press MENU/SELECT.
When the screen shows Delete all calls?, press MENU/SELECT to delete all
call log entries. You hear a confirmation tone.
Call log display screen messages
Displays: When:
PRIVATE NAME The caller is blocking the name.
PRIVATE NUMBER The caller is blocking the telephone number.
PRIVATE CALLER The caller is blocking the name and number.
UNKNOWN NAME This caller’s name is unavailable.
UNKNOWN NUMBER This caller’s number is unavailable.
UNKNOWN CALLER No information is available about this caller.
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44
Answering system
Use the answering system menu of a cordless handset or
telephone base to turn on or off the answering system or message alert tone,
set up the announcement message, activate the call screening, or change the
number of rings, remote access code and voice language. If your answering
system is turned off and you change any of its settings, the answering system
automatically turns on again.
Announcement
The telephone is preset with a greeting that answers calls with, “Hello. Please
leave a message after the tone.” You can use this preset announcement, or
replace it with your own.
Record your own announcement
You can record an announcement up to 90 seconds, but any announcement
shorter than two seconds will not be recorded.
When the handset or the telephone base is not in use,
press MENU/SELECT.
Press or to scroll to >Answering sys, then press
MENU/SELECT.
Press MENU/SELECT again to select >Announcement. The system
announces, “To play, press 2. To record, press 7.”
Press 7 to record an announcement. The system announces, “Record after
the tone. Press 5 when you are done.”
After the tone, speak towards the microphone.
Press 5 when done. The answering system automatically plays back the
newly recorded announcement, then returns to the previous menu.
-OR-
Press OFF/CANCEL on the cordless handset or CANCEL on the telephone
base. The answering system automatically plays back the newly recorded
announcement, then returns to the previous menu.
Play your announcement
When the handset or the telephone base is not in use, press MENU/SELECT.
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Answering system settings
45
Answering system settings
Press or to scroll to >Answering sys, then press MENU/SELECT.
Press MENU/SELECT again to select >Announcement. The system
announces, “To play, press 2. To record, press 7.”
Press 2 to play the current announcement.
Delete your announcement
When the handset or the telephone base is not in use, press MENU/SELECT.
Press or to scroll to >Answering sys, then press
MENU/SELECT.
Press MENU/SELECT again to select >Announcement. The system
announces, “To play, press 2. To record, press 7.”
Press 3 to delete your recorded announcement.
When your announcement is deleted, calls are answered with
the preset announcement.
Answer on/off
The answering system must be turned on to answer and record messages. When
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46
Answering system settings
the answering system is turned on, the /ANS ON/OFF light on the telephone
base turns on and ANS ON displays on the handset.
On the telephone base, press /ANS ON/OFF to turn the answering system
on or off. If the answering system is turned on, the base displays Calls will be
answered and announces “Calls will be answered.” If the answering system is
turned off, the base displays Calls will not be answered and announces “Calls
will not be answered.”
-OR-
When the handset or the telephone base is not in use, press MENU/SELECT.
Press or to scroll to >Answering sys, then press
MENU/SELECT.
Press or to scroll to >Answer ON/OFF, then press
MENU/SELECT.
Press or to highlight >On or >Off, then press
MENU/SELECT to confirm. You hear a confirmation tone.
When you turn on the answering system at the telephone
base with no memory capacity left, Memory full displays
on the cordless handset and telephone base. The
answering system cannot be turned on and it announces,
“Memory is full. Calls will not be answered.”
If the memory capacity is less than 3 minutes, the
telephone announces, “Less than three minutes to record.”
Less than 3 min to record displays on the cordless
handset and telephone base.
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47
Answering system settings
Call screening
Use this feature to choose whether incoming messages can be heard when they
are being recorded.
When the handset or the telephone base is not in use, press MENU/SELECT.
Press or to scroll to >Answering sys, then press
MENU/SELECT.
Press or to scroll to >Ans sys setup.
Press MENU/SELECT twice to select >Call screening.
Press or to choose >On or >Off.
Press MENU/SELECT to save and you hear a
confirmation tone.
Number of rings
You can choose two, four or six rings, or toll saver. With toll saver selected, the
answering system answers after two rings if you have new messages, and after
four rings when there are no new messages. This enables you to check for new
messages and avoid paying long distance charges when calling from out of your
local area.
When the handset or the telephone base is not in use, press MENU/SELECT.
Press or to scroll to >Answering sys, then press
MENU/SELECT.
Press or to scroll to >Ans sys setup, then press
MENU/SELECT.
Press or to scroll to ># of rings, then press MENU/SELECT.
Press or to choose >6,>4,>2 or >Toll saver.
Press MENU/SELECT to save and you hear a
confirmation tone.
If you subscribe to voicemail service from your telephone service provider, see
Answering system and voicemail on page 50.
Remote access code
A two-digit security code is required to access the answering system remotely from any
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48
touch-tone telephone. The preset code is 19. You can set the code from 00 to 99.
When the handset or the telephone base is not in use, press MENU/SELECT.
Press or to scroll to >Answering sys, then press
MENU/SELECT.
Press or to scroll to >Ans sys setup, then press
MENU/SELECT.
Press or to scroll to >Remote code, then press
MENU/SELECT.
Use the dialing keys to enter a two-digit number.
Press MENU/SELECT to save and you hear a
confirmation tone.
Message alert tone
When the message alert tone is set to on, and there is at least one new
message, the telephone base beeps every 10 seconds. The message alert tone
is preset to off.
There is no audible alert at the handset.
When the handset or the telephone base is not in use, press MENU/SELECT.
Press or to scroll to >Answering sys, then press
MENU/SELECT.
Press or to scroll to >Ans sys setup, then press
MENU/SELECT.
Press or to scroll to >Msg alert tone, then press
MENU/SELECT.
Press or to choose >On or >Off.
Press MENU/SELECT to save and you hear a
confirmation tone.
The answering system must be turned on for message alert tone
to beep.
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Answering system settings
49
Voice language
You can select English or French to be used for the voice prompts in your
answering system. The voice language is preset to English.
When the handset or the telephone base is not in use, press MENU/SELECT.
Press or to scroll to >Answering sys, then press
MENU/SELECT.
Press or to scroll to >Ans sys setup, then press
MENU/SELECT.
Press or to scroll to >Voice language, then press
MENU/SELECT.
Press or to choose >English or >Français.
Press MENU/SELECT to save and you hear a
confirmation tone.
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Answering system settings
50
Answering system and voicemail
Your telephone has separate indicators for two different types of voice
messages: those left on its built-in digital answering system and those left with
your telephone service provider’s voicemail (fees may apply). Your telephone’s
built-in digital answering system messages and voicemail messages are
separate. Each alerts you to new messages differently.
If /PLAY/STOPQPVJGVGNGRJQPGDCUGƀCUJGU, displays on the
handsets and XX New messages displays on the handsets and telephone
base, there are new messages in the built-in answering system. To listen to the
messages recorded on your digital answering system, press /PLAY/STOP
on the telephone base. To listen to messages with a handset, see To play
messages on a cordless handset on page 54.
If and New voicemail display on the handset and the telephone base,
your telephone service provider is indicating that it has new voicemail for you.
To listen to your voicemail, you typically dial an access number provided by
your telephone service provider, followed by a security code or PIN.
Some telephone service providers bundle or combine multiple services like
voicemail and call waiting, so you may not be aware that you have voicemail. To
check what services you have and how to access them, contact your telephone
service provider.
To use your voicemail service rather than your answering system, turn off
your answering system. To use your answering system rather than your
voicemail service, contact your telephone service provider to deactivate your
voicemail service.
Using the answering system and voicemail together
You can also use your telephone answering system and voicemail together by
setting your built-in answering system to answer before voicemail answers as
described below. To learn how to program your voicemail settings, contact your
telephone service provider. Then, if you are on a call, or if the answering system
is busy recording a message and you receive another call, the second caller can
leave a voicemail message.
Set your answering system to answer calls at least two rings earlier than your
voicemail is set to answer. For example, if your voicemail answers after six rings,
set your answering system to answer after four rings. Some voicemail providers
may program the delay before answering calls in seconds instead of rings. In
this case, allow six seconds per ring when determining the appropriate setting.
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Answering system operation
51
Answering system operation
Message capacity
The answering system can record and store up to 99 messages. Each
message can be up to four minutes in length. The total storage capacity for the
announcement, messages and memos is approximately 11 minutes. The actual
recording time depends on individual message characteristics. Messages remain
available for replay until you delete them.
New message indication
The /PLAY/STOP light on VJGVGNGRJQPGDCUGƀCUJGU, displays on the
handsets and XX New messages displays on the handset and telephone base
when there are new answering system messages.
If the message alert tone is turned on, the telephone base beeps every 10 seconds
when there are messages that
have not been reviewed.
After reviewing new messages, the total number of
messages appears on the message window.
Call screening
If the answering system and call screening are on, the announcement and the
incoming message broadcast at the telephone base while the call is answered by
the answering system.
Options while a message is being recorded:
Press TVOL or VOL S to adjust the call screening volume.
Press /PLAY/STOP to temporarily silence the call screening.
Press /PLAY/STOP to temporarily turn on the call screening if call screening
is set to off.
Call intercept
If you want to talk to the caller whose message is being recorded, press
/FLASH or on a cordless handset, or /SPEAKER on the telephone base,
or lift the corded handset from the telephone base.
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52
Answering system operation
Temporarily turn off the message alert tone
If the message alert tone is turned on (see page 48), the telephone base beeps
every 10 seconds when there are new or missed messages. Pressing any
telephone base key (except FIND HANDSET) temporarily silences the message
alert tone.
If you press X/DELETE when in idle mode to temporarily turn off the message
alert tone, there is a voice prompt directing you to press X/DELETE again to
delete all old messages. The message alert tone is temporarily turned off. Only
press X/DELETE a second time if you wish to erase all old messages in the
answering system.
The message alert tone resumes when you receive a new message.
53
Answering system operation
Message playback
When playback begins, the total number of old or new messages is announced.
Before each message, you hear the day and time of the recording. If the date and
time are not set, you hear, “Time and date not set,” before playback. After the last
message, you hear, “End of messages.” If the recording time is less than three
minutes, you hear, “Less than three minutes to record.” If there are no recorded
messages, the screen shows No message and you hear, “You have no message.”
To play messages at the telephone base:
Press /PLAY/STOP when the telephone base is not in use.
-OR-
Press MENU/SELECT when the telephone base is not in use.
Press MENU/SELECT to select >Play messages.
If you have either new or old messages, the messages play automatically.
If you have both new and old messages:
To play new messages, press MENU/SELECT to select >Play new msgs.
To play old messages, press or to highlight >Play old msgs, then
press MENU/SELECT.
Options during playback:
Press TVOL or VOL S to adjust the message playback volume.
Press /SKIP to skip to the next message.
Press /REPEAT to repeat the message. Press twice to hear the
previous message.
Press X/DELETE to delete the playing message.
Press /PLAY/STOP to stop the playback.
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54
Answering system operation
To play messages on a cordless handset:
When the handset is not in use, press MENU/SELECT.
Press MENU/SELECT to select >Play messages.
If you have either new or old messages, the messages play automatically.
If you have both new and old messages:
To play new messages, press MENU/SELECT to select >Play new msgs.
To play old messages, press or to highlight >Play old msgs, then
press MENU/SELECT.
Options during playback:
Press T/VOLUME or S/VOLUME to adjust the message playback volume.
Press 6 to skip to the next message.
Press 4 to repeat the message. Press 4twice to hear the previous message.
Press 3 to delete the playing message.
Press 5 to stop the playback.
Press to switch between speakerphone mode and handset mode.
Delete all old messages
You can only delete old (reviewed) messages. You cannot delete new messages
until you review them. You cannot retrieve deleted messages.
To delete all old messages on the telephone base:
When the telephone is not in use, press X/DELETE. The system announces,
“To delete all old messages, press DELETE again.” The screen displays
Delete all old messages?
Press X/DELETE again. The screen displays Deleting... then All old msgs
deleted! The system announces, “All old messages deleted.” You hear a
confirmation tone.
To delete all old messages on a cordless handset:
Press MENU/SELECT when the handset is not in use.
Press or to scroll to >Answering sys. Press MENU/SELECT.
Press or to highlight >Delete all old, then press MENU/SELECT. The
screen shows Delete all old messages?
Press MENU/SELECT again to confirm. The screen displays Deleting... then
All old msgs deleted! You hear a confirmation tone.
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Answering system operation
Record, play and delete memos
Memos are your own recorded messages used as reminders for yourself or
others using the same answering system. You can record your own memos using
a system handset or the telephone base. Play and delete them in the same way
as incoming messages (see Message playback on pages 53-54).
To record a memo:
Press MENU/SELECT when the handset or telephone base is not in use.
Press or to highlight >Answering sys, then press MENU/SELECT.
Press or to highlight >Record memo, then press MENU/SELECT.
The system announces, “Record after the tone. Press 5 when you are done.”
After the tone, speak towards the microphone.
Press 5, or /PLAY/STOP on the telephone base to stop recording. The system
announces, “Recorded.”
“Memory is full” is announced if you record a memo when the memory is full.
Each memo can be up to four minutes in length.
Memos shorter than two seconds are not recorded.
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56
Answering system operation
Message window displays
Window display Description
0No message.
1-99 The total number of old messages recorded.
The message number currently playing.
If XX New messages displays on the screen at the same time,
there are new messages or memos.
If Rec mem full displays on the screen at the same time, the
memory is full. You must delete some messages before recording
new messages.
- - The answering system is recording a memo or announcement.
The telephone is being accessed remotely.
The answering system is being programmed.
57
Answering system operation
Remote access
A two-digit security code is required to access the answering system remotely
from any touch-tone telephone. The preset code is 19; see Remote access
code on page 48 to change it.
Dial your telephone number from any touch-tone telephone.
When the system plays your announcement, enter the two-digit security code.
Then you can enter one of the following remote commands.
Command Function
1Play all messages.
2Play new messages.
3Delete the current message (during playback).
33 Delete all old messages.
4Repeat the current message (during playback).
5Stop.
*5 Hear a list of remote commands.
6Skip to the next message (during playback).
*7 Record a new announcement.
8End the call.
0Turn the answering system on or off.
Hang up or press 8 to end the call.
If you do not press any keys after you enter the remote access code, all new
messages play. If there are no new messages, all old messages play.
Once the new messages have played, the telephone announces the help menu
options. If you do not press any key within 20 seconds, the remote access call
automatically disconnects.
When the answering system memory is full, the telephone announces,
“Memory is full. Enter the remote access code.”
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Display screen messages
Already saved The telephone number you have entered is already in the
directory.
BASE
Check AC power
The telephone base is on a call while in line power mode.
Base
is calling
The telephone base is calling the handset.
Call log empty There are no entries in call log history.
Call
transferred
You have transferred an outside call to another cordless
handset or the telephone base.
Calling
base
The handset is calling the base (for intercom calls).
The handset is transferring an outside call to the base.
Calling
HANDSET
(for models with one
handset)
The telephone base is calling the handset (for intercom calls).
The telephone base is transferring an outside call to
the handset.
Calling
HANDSET X
(for models with two or
more handsets)
The handset or telephone base is calling another handset (for
intercom calls).
The handset or telephone base is transferring an outside call
to another handset.
Call
answered
The answering system is answering a call.
Calls will be
answered
The answering system is turned on and can answer calls.
Calls will not
be answered
The answering system is turned off and cannot answer calls.
Contact deleted A directory entry is deleted.
Directory empty There are no directory entries.
Directory full The directory is full. You cannot save any new entries unless
you delete some current entries.
Ended You have just ended a call.
Appendix
Appendix
59
HANDSET
is calling
(for models with one
handset)
The handset is calling the telephone base.
HANDSET X
is calling
(for models with two or
more handsets)
Another system handset is calling (for intercom calls).
Incoming call There is a call coming in.
Int requires
two handsets
There are no registered handsets for the telephone base to
intercom.
Intercom The handset is on an intercom call.
Intercom ended The intercom call has just ended.
INTERCOM TO:
(for models with two or
more handsets)
You have started the intercom process, and need to enter the
number of the handset you wish to call.
Line in use An extension phone, or one of the handsets is in use.
Low battery The handset battery needs to be recharged.
Microphone ON The mute function is turned off and the other party can
hear you.
Muted The microphone is off. The other party cannot hear you.
New voicemail There are new voicemail messages from your telephone
service provider.
No battery The handset in the handset charger has no battery installed.
No line There is no telephone line connection.
No signal,
call ended
The handset is out of range while on a call.
Not available
at this time
Someone else is using the directory or call log history.
Out of range OR
No pwr at base
The telephone base has lost power, or the handset is out
of range.
Outside call You are on the external call during call transfer.
Display screen messages
Appendix
60
** Paging ** The cordless handset is paged by the telephone base.
Paging
all handsets
The telephone base is paging the handset(s).
Phone The handset is on a call.
Place in
charger
The battery is very low. The handset should be charged.
1.Press FIND HS
on base 4sec
Screen display before handset registration.
Rec mem full The system recording time is full.
Rec mem low The system recording time is low.
Recording
message
The answering system is recording a message.
Registering...
Please wait
The handset screen display when it is registering to the
telephone base.
Registration
failed
The handset registration is not successful.
Registration
slots are full
You register a handset to the base when you already have
5 handsets registered.
Ringer off The ringer is off temporarily during an incoming call.
Saved The entry in the call log history is saved in the directory.
Share call You can share an outside call with the telephone base or
another cordless handset.
Speaker The handset or telephone base speakerphone is in use.
2.Then press #
on handset
Screen display before handset registration.
Unable to call.
Line in use
Failed phone call (the telephone line is in use).
Unable to call.
Try again
Failed intercom or conference call (there are already two
handsets being used).
XX Missed calls There are new calls in the call log.
Display screen messages
Appendix
61
Handset and telephone base indicators
Handset lights
On when the handset speakerphone is in use.
CHARGE On when the handset is charging in the handset charger.
Telephone base lights
IN USE On when the telephone line is in use.
On when the answering system is answering a call.
On when you are registering a handset.
Flashes quickly when there is an incoming call.
Flashes when another telephone sharing the same line is in use.
Flashes when you are deregistering all handsets.
/ANS ON/OFF On when the answering system is turned on.
/SPEAKER On when the speakerphone is on.
/PLAY/STOP Flashes when there are new memos or messages in the
answering system.
MUTE On when mute function is on.
Appendix
62
Handset icons
The battery icon flashes when the battery is low and needs charging.
The battery icon animates when the battery is charging.
The battery icon becomes solid when the battery is fully charged.
The speakerphone is in use.
The handset ringer is off.
There are new voicemail received from your telephone service provider.
ANS ON The answering system is turned on.
There are new answering system messages.
NEW There are new call log entries.
MUTE The microphone is muted.
1/13 The message number currently playing and total number of messages
recorded.
Telephone base icons
The telephone base ringer is off.
There are new voicemail received from your telephone service provider.
NEW There are new call log entries.
13 The total number of messages recorded.
Appendix
63
Battery
It takes up to 11 hours for the battery to be fully charged. When it is fully charged, you can
expect the following performance:
Operation Operating time
While in handset use (talking*) Up to seven hours
While in speakerphone mode (talking*) Up to five hours
While not in use (standby**) Up to seven days
*Operating times vary depending on your actual use and the age of the battery.
**Handset is not charging or in use.
The battery needs charging when:
A new battery is installed in the handset.
The handset beeps.
A battery is properly installed and the screen is blank.
Low battery or Place in charger displays on the handset screen.
CAUTION:
To reduce the risk of fire or injury, read and follow these instructions:
Use only the battery(ies) provided or equivalent. To order a replacement, go to
www.vtechphones.com or call 1 (800) 267-7377. In Canada, please visit www.
vtechcanada.com or call 1(800)267-7377.
Do not dispose of the battery(ies) in a fire. Check with local waste management codes
for special disposal instructions.
Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may
cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.
Exercise care in handling batteries in order not to create a short circuit with
conductive materials.
Charge the battery(ies) provided with or identified for use with this product only in
accordance with the instructions and limitations specified in this manual.
Observe proper polarity orientation between the battery and metallic contacts.
To prevent fire or shock hazard, do not expose this product to water or any type of moisture.
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Appendix
64
Expand your telephone system
Your telephone base can support up to 5 handsets. Each handset must be
registered to the telephone base before use.
The handset provided with your telephone system is already registered and
named HANDSET. You can add new handsets (CS6400, purchased separately)
to your telephone base. Additional handsets are assigned numbers in the
sequential order (HANDSET 2,HANDSET 3,HANDSET 4 and HANDSET 5).
Add and register a handset
9JGPſTUVRWTEJCUGFeach expansion handset alternately
shows 1.Press FIND HS on base 4sec and
2.Then press # on handset. The new handset should be
charged without interruption for at least 30 minutes before
registering it to the telephone base.
To register a handset:
Make sure the handset is out of the handset charger and
is put near the telephone base. Make sure the handset
alternately shows 1.Press FIND HS on base 4sec and
2.Then press # on handset before you begin registration.
Press and hold FIND HANDSET on the telephone base
for about four seconds until the telephone base shows
Registering... Please wait, then release the button.
Press # (pound key) on the handset. The handset
shows Registering... Please wait. It takes up to 60
seconds to complete registration. Then
HANDSET X Registered appears on both screens,
with X being the handset number, and the handset beeps.
The handset is now registered with the
telephone base.
If registration fails, the handset displays Registration failed.
Please start again from Step 1 above.
You cannot register a handset if any other system
handset is in use.
The telephone base shows Registration slots are full
when you try to register more than 5 handsets to it.
If you have not set the date and time for the telephone
system, the handset will prompt you to set the date
and time after it is registered to the base. To skip
setting, press OFF/CANCEL.
•
•
•
1.
2.
3.
2.Then press #
on handset
1.Press FIND HS
on base 4sec
Registering...
Please wait
Registering...
Please wait
HANDSET X
Registered
HANDSET X
Registered
Appendix
65
Deregister handsets
If you want to replace a handset, or reassign the designated handset number of
a registered handset, you must deregister all handsets that are registered to the
telephone base. Then register each handset individually.
To make deregistration easier, read all of the instructions on this page before
you begin.
To deregister all handsets:
Press and hold FIND HANDSET on the telephone base for about 10 seconds
until the telephone base shows Registering... Please wait followed by
Deregister all handsets?, then release the FIND HANDSET button.
Immediately press MENU/SELECT or FIND HANDSET.
The deregistration process takes about 60 seconds to complete. All handsets
alternately show 1.Press FIND HS on base 4sec and
2.Then press # on handset.
To register the handset(s) to the telephone base again, follow the registration
instructions on the previous page.
You cannot deregister all handsets if any other system handset is in use.
If deregistration fails, you may need to reset the system and try again. To reset,
unplug the power from the telephone base and plug it back in.
Even if the battery is depleted, you can still deregister all handsets by following
the steps above. After the handset is charged for at least 10 minutes, its
screen alternately shows 1.Press FIND HS on base 4sec and 2.Then press #
on handset.
•
•
•
1.
2.
3.
4.
Appendix
66
Troubleshooting
If you have difficulty with your telephone, please try the suggestions below. For customer
service, visit our website at www.vtechphones.com or call 1 (800) 267-7377. In Canada,
please visit www.vtechcanada.com or call 1(800)267-7377.
My telephone doesn’t work at all.
Make sure the power cord is securely plugged in.
Make sure you plug the battery connector securely into the cordless handset.
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and the telephone wall jack.
Charge the battery in the cordless handset for at least 11 hours. For optimum daily
performance, return the cordless handset to the handset charger when not in use.
If the battery is completely depleted, charge the handset for at least 30 minutes before
use (page 4).
Reset the telephone base. Unplug the electrical power. Wait for approximately 15
seconds, then plug it back in. Allow up to one minute for the cordless handset and
telephone base to reset.
You may need to purchase a new battery. Please refer to Handset battery installation
(page 3) and Handset battery charging (page 4).
I cannot get a dial tone.
First try all the suggestions above.
Move the cordless handset closer to the telephone base. You may have moved out
of range.
If the previous suggestions do not work, disconnect the telephone base from the
telephone jack and connect to a different phone. If there is no dial tone on that phone
either, the problem is in your wiring or telephone service. Contact your telephone
service provider.
Your line cord may be defective. Try installing a new line cord.
I cannot dial out.
Try all the suggestions above.
Make sure you have a dial tone before dialing. The cordless handset may take a second
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second before dialing.
Eliminate any background noise. Noise from a television, radio or other appliances
might cause the phone to not dial out properly. If you cannot eliminate the background
PQKUGſTUVVT[OWVKPIVJGEQTFNGUUJCPFUGVDGHQTGFKCNKPIQTFKCNKPIHTQOCPQVJGTTQQO
with less background noise.
If other phones in your home are having the same problem, contact your telephone
service provider (charges may apply).
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Appendix
67
Troubleshooting
My cordless handset isn’t performing normally.
Make sure you plug the power cord securely into the telephone base. Plug the power
adapter into a different, working electrical outlet without a wall switch.
Move the cordless handset closer to the telephone base. You may have moved out
of range.
Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug it
back in. Allow up to one minute for the cordless handset and telephone base to reset.
Other electronic products such as HAM Radios and other DECT phones can cause
interference with your cordless phone. Try installing your phone as far away as possible
from these types of electronic devices.
Out of range or No pwr at base appears on my cordless handset.
Ensure you plug the telephone base in properly and the power is on.
Place the cordless handset closer to the telephone base for synchronization.
Move the cordless handset closer to the telephone base. You may have moved out
of range.
Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug it
back in. Allow up to one minute for the cordless handset and telephone base to reset.
Other electronic products such as HAM Radios and other DECT phones can cause
interference with your cordless phone. Try installing your phone as far away as possible
from these types of electronic devices.
The batteries do not hold a charge.
If the cordless handset is in the handset charger and the charge light is not on, refer to
The charge light is off or blinking (page 69).
Charge the battery in the cordless handset for at least 11 hours. For optimum daily
performance, return the cordless handset to the handset charger when not in use.
If the battery is completely depleted, charge the handset for at least 30 minutes before
use (page 4).
You may need to purchase a new battery. Please refer to Handset battery installation
(page 3) and Handset battery charging (page 4).
•
•
•
•
•
•
•
•
•
•
•
•
•
Appendix
68
Troubleshooting
I get noise, static, or weak signals even when I’m near the telephone base.
If you subscribe to high-speed Internet service (DSL - digital subscriber line) through
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the telephone wall jack (page 26JGſNVGTRTGXGPVUPQKUGCPFcaller ID problems
as a result of DSL interference. Please contact your DSL service provider for more
KPHQTOCVKQPCDQWV&5.ſNVGTU
You may be able to improve the performance of your cordless phone by installing your
new telephone base as far as possible from any other existing cordless telephone
system that may already be installed.
Other electronic products such as HAM Radios and other DECT phones can cause
interference with your cordless phone. Try installing your phone as far away as possible
from these types of electronic devices.
Do not install this phone near a microwave oven or on the same electrical outlet. You
may experience decreased performance while the microwave oven is operating.
If you plug your phone in with a modem or a surge protector, plug the phone (or modem/
surge protector) into a different location. If this does not solve the problem, relocate your
phone or modem farther apart from one another, or use a different surge protector.
Relocate your phone to a higher location. The phone may have better reception in a
high area.
If other phones in your home are having the same problem, contact your telephone
service provider (charges may apply).
I experience poor sound quality when using the speakerphone.
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surface with the dialing keys facing up.
I hear other calls while using my phone.
Disconnect the telephone base from the telephone jack, and plug in a different
telephone. If you still hear other calls, call your telephone service provider.
The telephone does not ring when there is an incoming call.
Make sure that the ringer is not off. Refer to Ringer volume on page 13 in this
user’s manual.
Make sure you plug in the telephone line cord securely into the telephone base and
the telephone jack. Make sure you plug in the power cord securely.
The cordless handset may be too far from the telephone base.
Charge the battery in the cordless handset for at least 11 hours. For optimum daily
performance, return the cordless handset to the handset charger when not in use.
You may have too many extension phones on your telephone line to allow all of them
to ring simultaneously. Try unplugging some of the other phones.
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Appendix
69
Troubleshooting
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the telephone base to another location, preferably to a higher location.
If other phones in your home are having the same problem, contact your telephone
service provider (charges may apply).
Test a working phone at the phone jack. If another phone has the same problem,
contact your telephone service provider (charges may apply).
Other electronic products such as HAM Radios and other DECT phones can cause
interference with your cordless phone. Try installing your phone as far away as possible
from these types of electronic devices.
Remove and install the battery again. Place the cordless handset in the handset
charger. Wait for the cordless handset to reestablish its connection with the telephone
base. Allow up to one minute for this to take place.
Your line cord may be defective. Try installing a new line cord.
My calls cut in and out while I’m using my cordless handset.
Other electronic products such as HAM Radios and other DECT phones can cause
interference with your cordless phone. Try installing your phone as far away as possible
from these types of electronic devices.
Do not install this phone near a microwave oven or on the same electrical outlet. You
may experience decreased performance while the microwave oven is operating.
If you plug your phone in with a modem or surge protector, plug the phone (or modem/
surge protector) into a different location. If this does not solve the problem, relocate your
phone or modem farther apart from one another, or use a different surge protector.
Relocate your telephone base to a higher location. The phone may have better
reception when installed in a high area.
If other phones in your home are having the same problem, contact your telephone
service provider (charges may apply).
The charge light is off or blinking.
Make sure you plug the power and line cords in correctly and securely.
Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute
for the cordless handset and telephone base to reset.
Clean the cordless handset and handset charger’s charging contacts each month with a pencil
eraser or cloth.
A blinking CHARGE light is an indication that the battery is not connected to the handset or
missing completely. Ensure that the battery is installed properly.
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Appendix
70
Troubleshooting
My caller ID isn’t working properly.
Caller ID is a subscription service. You must subscribe to this service from your
telephone service provider for this feature to work on your phone.
The caller must be calling from an area that supports caller ID.
Both your and your caller’s telephone service providers must use caller ID compatible
equipment.
If you subscribe to high-speed Internet service (DSL - digital subscriber line) through
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telephone wall jack (page 26JGſNVGTRTGXGPVUPQKUGCPFcaller ID problems resulting
from DSL interference. Please contact your DSL service provider for more information
CDQWV&5.ſNVGTU
My telephone does not receive caller ID when on a call.
Make sure you subscribe to caller ID with call waiting features from your telephone service
provider. Caller ID feature works only if both you and the caller are in areas offering
caller ID service, and if both telephone service providers use compatible equipment.
The messages on the answering system are incomplete.
If a caller leaves a very long message, part of it may be lost when the system
disconnects the call after four minutes.
If the caller pauses for too long, the system stops recording and disconnects the call.
If the system’s memory becomes full during a message, the system stops recording and
disconnects the call.
If the caller’s voice is very soft, the system may stop recording and disconnect the call.
6JGOGUUCIGUCTGXGT[FKHſEWNVVQJGCT
Press VOL on the telephone base or /VOLUME on the cordless handset to increase
the listening volume.
The answering system does not answer after the correct number of rings.
• Make sure that the answering system is on. ANS ON should show on the handset and
/ANS ON/OFF light on the telephone base should be on.
• If toll saver is activated, the number of rings changes to two when you have new
messages stored (page 47).
• If the memory is full or the system is off, the system will answer after 10 rings.
• In some cases, the answering system is affected by the ringing system used by your
telephone service provider.
•
•
•
•
•
•
•
•
•
•
Appendix
71
If you subscribe to voicemail service, change the number of rings so that your answering
system answers before your voicemail answers. To determine how many rings activate
your voicemail, contact your telephone service provider.
If there is a fax machine connected to the same telephone line, try disconnecting
the fax machine. If that solves the problem, consult your fax machine documentation
for information on compatibility with answering systems.
The telephone does not respond to remote commands.
• Make sure to enter your remote access code correctly (page 57).
• Make sure you are calling from a touch-tone phone. When you dial a number, you
should hear tones. If you hear clicks, the phone is not a touch-tone telephone and
cannot activate the answering system.
• The answering system may not detect the remote access code while your
announcement is playing. Try waiting until the announcement is over before entering
the code.
• There may be interference on the phone line you are using. Press dialing keys firmly.
The answering system does not record messages.
• Make sure the answering system is on. ANS ON should show on the handset and
/ANS ON/OFF light on the telephone base should be on.
• Make sure the memory of the answering system is not full.
If you subscribe to voicemail service, change the number of rings so that your answering
system answers before your voicemail answers. To determine how many rings activate
your voicemail, contact your telephone service provider.
If there is a fax machine connected to the same telephone line, try disconnecting
the fax machine. If that solves the problem, consult your fax machine documentation
for information on compatibility with answering systems.
The system announces “Time and day not set.”
• You need to reset the system clock (page 16).
The outgoing announcement is not clear.
• When you record your announcement, make sure you speak in a normal tone of voice,
about nine inches from the handset or telephone base.
• Make sure there is no background noise (TV, music, etc.) while recording.
•
•
•
•
Troubleshooting
Appendix
72
New voicemail and show and I don’t know why.
•
Your telephone has both a built-in answering system and voicemail indication. If
New voicemail and appear, then your telephone has received a signal from your
telephone service provider that you have a voicemail message waiting for you to retrieve
from them. Contact your telephone service provider for more information on how to
access your voicemail.
I cannot retrieve voicemail messages.
•
Your telephone has both a built-in answering system and voicemail indication. They are
independent features and each alerts you to new messages differently. If you subscribe
to voicemail service from your telephone service provider, contact your telephone
service provider for more information on how to access your voicemail.
I subscribe to a nontraditional telephone service that uses my computer to establish
connections, and my telephone doesn’t work.
Make sure your computer is powered on.
Make sure your Internet connection is working properly.
Make sure that the software is installed and running for your nontraditional telephone
service.
Make sure to plug your USB telephone adapter into a dedicated USB port on your
computer. Do not plug into a multiple port USB hub (USB splitter) that is not powered.
In a few rare instances, the USB port on your computer may not have enough power. In
these instances, try using a USB hub with its own external power supply.
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provider. Contact your service provider for more information.
Common cure for electronic equipment.
If the telephone does not seem to be responding normally, do the following (in the order listed):
Disconnect the power to the telephone base.
Disconnect the cordless handset battery.
Wait a few minutes.
Connect power to the telephone base.
Install the battery again, and place the cordless handset into the
handset charger.
Wait for the cordless handset to reestablish its connection with the telephone base.
Allow up to one minute for this to take place.
•
•
•
•
•
•
1.
2.
3.
4.
5.
6.
Troubleshooting
Appendix
73
Important safety instructions
When using your telephone equipment, basic safety precautions should always be followed to reduce
the risk of fire, electric shock and injury, including the following:
Read and understand all instructions.
Follow all warnings and instructions marked on the product.
Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a
damp cloth for cleaning.
Do not use this product near water such as near a bath tub, wash bowl, kitchen sink, laundry tub or
swimming pool, or in a wet basement or shower.
Do not place this product on an unstable table, shelf, stand or other unstable surfaces.
Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation.
To protect them from overheating, these openings must not be blocked by placing the product on a soft
surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat
register. This product should not be placed in any area where proper ventilation is not provided.
This product should be operated only from the type of power source indicated on the marking label.
If you are not sure of the type of power supply in your home or office, consult your dealer or local
power company.
Do not allow anything to rest on the power cord. Do not install this product where the cord may be
walked on.
Never push objects of any kind into this product through the slots in the telephone base or handset
because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any
kind on the product.
To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized
service facility. Opening or removing parts of the telephone base or handset other than specified
access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can
cause electric shock when the product is subsequently used.
Do not overload wall outlets and extension cords.
Unplug this product from the wall outlet and refer servicing to an authorized service facility under the
following conditions:
When the power supply cord or plug is damaged or frayed.
If liquid has been spilled onto the product.
If the product has been exposed to rain or water.
If the product does not operate normally by following the operating instructions. Adjust only those
controls that are covered by the operation instructions. Improper adjustment of other controls may
result in damage and often requires extensive work by an authorized technician to restore the
product to normal operation.
If the product has been dropped and the telephone base and/or handset has been damaged.
If the product exhibits a distinct change in performance.
Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of
electric shock from lightning.
Do not use the telephone to report a gas leak in the vicinity of the leak. Under certain circumstances,
a spark may be created when the adapter is plugged into the power outlet, or when the handset is
replaced in its cradle. This is a common event associated with the closing of any electrical circuit.
The user should not plug the phone into a power outlet, and should not put a charged handset into
the cradle, if the phone is located in an environment containing concentrations of flammable or
flame-supporting gases, unless there is adequate ventilation. A spark in such an environment could
create a fire or explosion. Such environments might include: medical use of oxygen without adequate
ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc.
Only put the handset of your telephone next to your ear when it is in normal talk mode.
The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs
are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.
SAVE THESE INSTRUCTIONS
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
•
•
•
•
•
•
13.
14.
15.
16.
Appendix
74
Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless telephones):
Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary
evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers.
Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:
Pacemaker patients
Should keep wireless telephones at least six inches from the pacemaker.
Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket,
when it is turned ON.
Should use the wireless telephone at the ear opposite the pacemaker.
WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using
wireless telephones.
Operating range
This cordless telephone operates with the maximum power allowed by the Federal Communications
Commission (FCC). Even so, this handset and telephone base can communicate over only a certain
distance - which can vary with the locations of the telephone base and handset, the weather, and the
layout of your home or office.
When the handset is out of range, the handset displays Out of range OR No pwr at base.
If there is a call while the handset is out of range, it may not ring, or if it does ring, the call may not connect
well when you press /FLASH. Move closer to the telephone base, then press /FLASH to answer the call.
If the handset moves out of range during a telephone conversation, there may be interference. To
improve reception, move closer to the telephone base.
Maintenance
Taking care of your telephone
Your telephone contains sophisticated electronic parts, so it must be treated with care.
Avoid rough treatment
Place the handset down gently. Save the original packing materials to protect your telephone if you ever
need to ship it.
Avoid water
Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it
with wet hands. Do not install the telephone base near a sink, bathtub or shower.
Electrical storms
Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own
safety, take caution when using electrical appliances during storms.
Cleaning your telephone
Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft
cloth slightly dampened with water or mild soap. Do not use excess water or cleaning solvents of any kind.
•
•
•
Remember that electrical appliances can cause serious injury if used when you are wet or standing in
water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE
POWER CORD AND TELEPHONE LINE CORD FROM THE WALL. Then remove the telephone by
the unplugged cords.
Appendix
75
About cordless telephones
Privacy: The same features that make a cordless telephone convenient create some limitations.
Telephone calls are transmitted between the telephone base and the cordless handset by radio
waves, so there is a possibility that the cordless telephone conversations could be intercepted by
radio receiving equipment within range of the cordless handset. For this reason, you should not think
of cordless telephone conversations as being as private as those on corded telephones.
Electrical power: The telephone base of this cordless telephone must be connected to a working
electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made
from the cordless handset if the telephone base is unplugged, switched off or if the electrical power
is interrupted.
Potential TV interference: Some cordless telephones operate at frequencies that may cause
interference to televisions and VCRs. To minimize or prevent such interference, do not place
the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is
experienced, moving the cordless telephone farther away from the TV or VCR often reduces or
eliminates the interference.
Rechargeable batteries: Exercise care in handling batteries in order not to create a short circuit
with conducting material such as rings, bracelets and keys. The battery or conductor may overheat
and cause harm. Observe proper polarity between the battery and the battery charger.
Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do
not burn or puncture the battery. Like other batteries of this type, if burned or punctured, they could
release caustic material which could cause injury.
•
•
•
•
•
The RBRC® seal
The RBRC® seal on the nickel-metal hydride battery indicates that VTech Communications, Inc. is
voluntarily participating in an industry program to collect and recycle these batteries at the end of their
useful lives, when taken out of service within the United States and Canada.
The RBRC® program provides a convenient alternative to placing used nickel-metal hydride batteries
into the trash or municipal waste, which may be illegal in your area.
VTech’s participation in RBRC®makes it easy for you to drop off the spent battery at local retailers
participating in the RBRC® program or at authorized VTech product service centers. Please call
1 (800) 8 BATTERYTM for information on Ni-MH battery recycling and disposal bans/restrictions in your
area. VTech’s involvement in this program is part of its commitment to protecting our environment and
conserving natural resources.
RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.
Appendix
76
FCC, ACTA and IC regulations
FCC Part 15
This equipment has been tested and found to comply with the requirements for a Class B digital device
under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended
to provide reasonable protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications to this equipment not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation. Privacy of communications may not
be ensured when using this telephone.
To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy
that can be safely absorbed by a user or bystander according to the intended usage of the product. This
product has been tested and found to comply with the FCC criteria. The handset may be safely held
against the ear of the user. The telephone base shall be installed and used such that parts of the user’s
body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more.
This Class B digital apparatus complies with Canadian ICES-003.
FCC Part 68 and ACTA
This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by
the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this
equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This
identifier must be provided to your telephone service provider upon request.
The plug and jack used to connect this equipment to premises wiring and the telephone network
must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant
telephone cord and modular plug is provided with this product. It is designed to be connected to a
compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a
single line and an RJ14 jack for two lines. See the installation instructions in the user’s manual.
The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your
telephone line and still have them ring when you are called. The REN for this product is encoded as the
6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most,
but not all areas, the sum of all RENs should be five (5.0) or less. For more information, contact your
telephone service provider.
This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment
connected to your telephone line, ensure the connection of this equipment does not disable your alarm
equipment. If you have questions about what will disable alarm equipment, consult your telephone service
provider or a qualified installer.
•
•
•
•
Appendix
77
If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has
been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its
authorized agents. For repair procedures, follow the instructions outlined under the Limited warranty.
If this equipment is causing harm to the telephone network, the telephone service provider may
temporarily discontinue your telephone service. The telephone service provider is required to notify you
before interrupting service. If advance notice is not practical, you will be notified as soon as possible.
You will be given the opportunity to correct the problem and the telephone service provider is required
to inform you of your right to file a complaint with the FCC. Your telephone service provider may make
changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of
this product. The telephone service provider is required to notify you if such changes are planned.
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.
If this product has memory dialing locations, you may choose to store emergency telephone numbers
(e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:
Remain on the line and briefly explain the reason for the call before hanging up.
Perform such activities in off-peak hours, such as early morning or late evening.
Industry Canada
Operation is subject to the following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference, including interference that may cause undesired
operation.
The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada
technical specifications were met.
The Ringer Equivalence Number (REN) for this terminal equipment is 0.8. The REN is an indication of
the maximum number of devices allowed to be connected to a telephone interface. The termination on
an interface may consist of any combination of devices subject only to the requirement that the sum of
the RENs of all the devices does not exceed five.
This product meets the applicable Industry Canada technical specifications.
FCC, ACTA and IC regulations
Appendix
78
Limited warranty
What does this limited warranty cover?
The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer”
or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from
defects in material and workmanship, pursuant to the following terms and conditions, when installed and
used normally and in accordance with the Product operating instructions. This limited warranty extends
only to the Consumer for Products purchased and used in the United States of America and Canada.
What will VTech do if the Product is not free from defects in materials and
workmanship during the limited warranty period (“Materially Defective Product”)?
During the limited warranty period, VTech’s authorized service representative will repair or replace at
VTech’s option, without charge, a Materially Defective Product. If we repair the Product, we may use
new or refurbished replacement parts. If we choose to replace the Product, we may replace it with a
new or refurbished Product of the same or similar design. We will retain defective parts, modules, or
equipment. Repair or replacement of the Product, at VTech’s option, is your exclusive remedy. VTech
will return the repaired or replacement Products to you in working condition. You should expect the
repair or replacement to take approximately 30 days.
How long is the limited warranty period?
The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If
VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this
limited warranty also applies to repaired or replacement Product for a period of either (a) 90 days from
the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original
one-year warranty; whichever is longer.
What is not covered by this limited warranty?
This limited warranty does not cover:
Product that has been subjected to misuse, accident, shipping or other physical damage, improper
installation, abnormal operation or handling, neglect, inundation, fire, water or other liquid intrusion; or
Product that has been damaged due to repair, alteration or modification by anyone other than an
authorized service representative of VTech; or
Product to the extent that the problem experienced is caused by signal conditions, network reliability,
or cable or antenna systems; or
Product to the extent that the problem is caused by use with non-VTech accessories; or
Product whose warranty/quality stickers, product serial number plates or electronic serial numbers
have been removed, altered or rendered illegible; or
Product purchased, used, serviced, or shipped for repair from outside the United States of America
or Canada, or used for commercial or institutional purposes (including but not limited to Products
used for rental purposes); or
Product returned without a valid proof of purchase (see item 2 below); or
Charges for installation or set up, adjustment of customer controls, and installation or repair of
systems outside the unit.
1.
2.
3.
4.
5.
6.
7.
8.
Appendix
79
How do you get warranty service?
To obtain warranty service, please visit our website at www.vtechphones.com or call 1 (800)595-9511.
In Canada, please visit www.vtechcanada.com or call 1(800)267-7377.
NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls
and features may save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage during transit and
transportation and are responsible for delivery or handling charges incurred in the transport of the
Product(s) to the service location. VTech will return repaired or replaced Product under this limited
warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for damage
or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of
purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you
authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and
return shipping costs for the repair of Products that are not covered by this limited warranty.
What must you return with the Product to get warranty service?
Return the entire original package and contents including the Product to the VTech service location
along with a description of the malfunction or difficulty; and
Include a “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model)
and the date of purchase or receipt; and
Provide your name, complete and correct mailing address, and telephone number.
Other limitations
This warranty is the complete and exclusive agreement between you and VTech. It supersedes all
other written or oral communications related to this Product. VTech provides no other warranties for this
Product. The warranty exclusively describes all of VTech’s responsibilities regarding the Product. There
are no other express warranties. No one is authorized to make modifications to this limited warranty and
you should not rely on any such modification.
State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other
rights, which vary from state to state or province to province.
Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability
(an unwritten warranty that the Product is fit for ordinary use) are limited to one year from the date of
purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the
above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental,
consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use
the Product or other associated equipment, the cost of substitute equipment, and claims by third parties)
resulting from the use of this Product. Some states/provinces do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Please retain your original sales receipt as proof of purchase.
1.
2.
3.
Limited warranty
Appendix
80
Technical specifications
Frequency control Crystal controlled PLL synthesizer
Transmit frequency Handset: 1921.536-1928.448 MHz
Telephone base: 1921.536-1928.448 MHz
Channels 5
Nominal effective
range
Maximum power allowed by FCC and IC. Actual operating range may vary
according to environmental conditions at the time of use.
Power requirements Handset: 2.4V Ni-MH battery
Telephone base: 6V DC @ 400mA
Charger: 6V AC @ 300mA
Memory Directory: 50 memory locations; up to 30 digits and 15 characters
Call log: 50 memory locations; up to 24 digits and 15 characters
81
Index
A
About cordless telephones 75
Add a directory entry 33–34
Add a handset 64
Alphabetical search 35
Announcement 44
Answer a call 20
Answer on/off 46
B
Base layout 8–9
Battery 3, 4, 63
C
Call log 38
Call log message 43
Call screening 47, 51
Call transfer 29–31
Call waiting 23
Chain dialing 25
Charging 4
CID time synchronization 17
Clock 16
D
Date and time 16
Delete a call log entry 43
Delete a directory entry 37
Deregister handsets 65
Dial a call log entry 42
Dial a directory entry 36
Dial mode 18
Dialing options 41
Directory 32
Display screen messages 58
E
Edit a directory entry 37
End a call 20
Expand your telephone system 64
F
FCC, ACTA and IC regulations 76–77
Find handset 24
Flash 23
H
Handset battery installation 3
Handset icons 62
Handset layout 10–11
Handset lights 61
Handset locator 24
Home area code 17
I
Icons 62
Important safety instructions 73
Installation 2, 5–7
Installation (battery) 3
Installation (telephone base) 2
Intercom 26–28
J
Join a call 26
K
Key tone 15
L
Language 14, 49
LCD language 14
Lights 61
Limited warranty 78–79
M
Maintenance 74
Make a call 19
Memo 55
Menu 12
Message playback 53–54
Message window displays 56
Missed call indicator 40
Mute 21
N
Number of rings 47
O
Operating range 74
Options during message playback 53, 54
82
Index
P
Parts checklist 1
Precautions for users of implanted cardiac
pacemakers 74
Predial 19
R
Redial 22
Register a handset 64
Remote access 57
Remote access code 48
Review the call log 40
Ringer tone 13
Ringer volume 13
S
Safety instructions 73
Save a call log entry 42
Screen messages 43, 58
Share a call 26, 30, 31
Speakerphone 20
T
Tabletop 7
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Telephone base icons 62
Telephone base layout 8–9
Telephone base lights 61
Temporary ringer silencing 23
Temporary tone dialing 24
Time synchronization 17
Troubleshooting 66–72
U
Using the menu 12
V
Voice language 49
Voicemail 14, 50
Voicemail indicators 14
Volume 13, 21, 53, 54
W
Wall mount 5–6
Warranty 78–79
Website 18
VTECH TELECOMMUNICATIONS LTD.
A member of THE VTECH GROUP OF COMPANIES.
Distributed in the U.S.A. by VTech Communications, Inc., Beaverton, Oregon 97008.
Distributed in Canada by VTech Technologies Canada Ltd., Richmond, B.C. V6W 1L5.
Copyright © 2011 for VTECH TELECOMMUNICATIONS LTD.
Printed in China.

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