VTech Telecommunications 80-9039-00 1.9GHz Digital Modulation Cordless Phone User Manual manual

VTech Telecommunications Ltd 1.9GHz Digital Modulation Cordless Phone manual

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80 9039 00 User Manual

User Manual

CareLine™www.vtechphones.com+Models: SN6127/SN6127-2/ SN6187Abridged user’s manual

Register online to get an additional 3-month warranty!Visit www.vtechphones.com.RegistrationRegister your product online for enhanced warranty support.Product newsLearn about the latest VTech products.

Parts checklistCordless handset(1 for SN6127)(2 for SN6127-2)Handset charger and charger adapter(1 for SN6127-2)Battery compartment cover(1 for SN6127)(2 for SN6127-2)Battery(1 for SN6127)(2 for SN6127-2)Telephone base power adapterTelephone line cord Quick start guide Abridged user’s manualQuick start guide Abridged user’s manualYour telephone package contains the following items. Save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service.SN6127/SN6127-2Telephone base

Parts checklistSN6187Cordless handsetHandset charger and charger adapterPendant charger and charger adapterBattery compartment coverPendant belt clipBatteryTelephone base power adapterTelephone line cord Quick start guide Abridged user’s manualPendant with lanyardTelephone baseQuick start guide Abridged user’s manual

Table of contentsGetting started ...........1Telephone base installation... 1Handset battery installation ... 2Handset charger installation ........................ 3Pendant charger installation ........................ 4Pendant attachment ............ 5Battery backup..................... 7Handset battery charging .... 8Pendant battery charging .... 9Are you a new cable or VoIP subscriber? ............ 10Did you subscribe to voicemail service from your telephone service provider? ........................ 11Expand your telephone system ............................ 12Add and register a handset ........................... 12Add and register a pendant .......................... 14Deregister devices ............. 15Telephone base layout ...... 16Pendant layout................... 18Handset layout................... 20Telephone settings ...24Using the menu ................. 24Speed dial for pendant ...... 24Store a speed dial entry..... 25Edit a speed dial entry ....... 25Delete a speed dial entry ... 26Ringer volume ................... 27Ringer tone ........................ 27Set date and time .............. 28Voice Announce caller ID .......................... 29LCD language.................... 30Talking digit ....................... 30Voicemail number .............. 31Clear voicemail indicators ... 31Rename handset ............... 32Key tone ............................ 32Use caller ID to automatically set date and time ............ 33Home area code ................ 33Dial mode .......................... 34Quiet mode ........................ 35Happy message................. 36Voice command ................. 36

Table of contentsTelephone operation ...37Make, answer and end a call ........................ 37Speakerphone ................... 38Equalizer............................ 38Audio Assist ..................... 39Volume control................... 40Mute................................... 40Call waiting ........................ 41Temporary ringer silencing ......................... 41Redial ................................ 42Temporary tone dialing ...... 42Check voicemail ................ 42Chain dialing ...................... 43Transfer a call .................... 44Find handset/pendant ........ 45Multiple handset use ..........................46Join a call in progress ........ 46Intercom............................. 47Phonebook ...............48Add a phonebook entry ..... 48Review phonebook entries ... 48Alphabetical search ........... 49Edit a phonebook entry...... 49Delete a phonebook entry ... 49Caller ID ....................50Missed call indicator .......... 50Review the caller ID log ..... 51View dialing options ........... 51Save a caller ID log entry to the phonebook............ 52Reminder ..................53About the reminder ............ 53Add a reminder .................. 53Review reminders .............. 54Add and review reminders remotely .......................... 54Answering system settings ..................55Answering system ............. 55Announcement .................. 55Record your own announcement................ 56Answer on/off..................... 57Call screening .................... 58Number of rings ................. 58Remote access code ......... 59Message alert tone ............ 60Message recording time .... 60

Table of contentsAnswering system operation................61Answering system and voicemail ........................ 61Using the answering system and voicemail together .......................... 62Message capacity .............. 63Call screening .................... 63Call intercept...................... 64Temporarily turn off the message alert tone ......... 64Message playback ............. 65Delete all old messages .... 67Record, play and delete memos ............................ 68Remote access .................. 69Voice command .......71About voice command ....... 71Use voice command .......... 71Appendix ..................75Handset battery ................. 75Pendant battery ................. 77Troubleshooting ................. 78Important safety instructions ..................... 93Precautions for users of implanted cardiac pacemakers .................... 96Operating range................. 97ECO mode ......................... 97Maintenance ...................... 98About cordless telephones ...................... 99The RBRC® seal .............. 100Limited warranty .............. 102FCC, ACTA and IC regulations .................... 106Technical specifications... 111Index .......................112

1Telephone base installationGetting startedTelephone line cordPlug the DSL filter into the telephone wall jack.Telephone base power adapterElectrical outlet not controlled by a wall switchTelephone wall jackTelephone line jackPower cord jackCAUTION:If you subscribe to telephone service from a cable company or a VoIP service provider, contact your cable/VoIP service provider for more information.

Getting started2Plug the battery connector securely into the socket.1. Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment.2.Slide the battery compartment cover towards the center of the handset until it clicks into place.3.Handset battery installation

Getting started3Electrical outlet not controlled by a wall switchHandset charger power adapterIMPORTANT:Check for a dial tone by pressing . If you hear a dial tone, the installation is successful.If you do not hear a dial tone:Make sure the installation procedures described above are properly done.It may be a wiring problem. If you have changed your telephone service to digital service from a cable company or a VoIP service provider, the telephone line may need to be rewired to allow all existing telephone jacks to work. Contact your cable/VoIP service provider for more information.••Handset charger installationInstall the charger as below.1. Place the handset in the handset charger to charge.2.

Getting started4Pendant charger power adapterElectrical outlet not controlled by a wall switchInstall the pendant charger as shown below.1.Pendant charger installationRead this section only if you have a pendant.Switch on the pendant.2.Place the pendant in the pendant charger to charge. 3.

Getting started5Pendant lanyard:The pendant lanyard is already attached to the pendant. You can adjust the length of the lanyard for comfortable wearing, or remove the necklace when necessary.Press down on the push button slider to adjust the length of the lanyard for comfortable wearing.NecklacePendant attachmentRead this section only if you have a pendant.Press down the tabs on both sides of the lanyard clip to remove the necklace of the lanyard.

Getting started6Pendant attachmentRead this section only if you have a pendant.Pendant belt clip:Remove the necklace of the pendant lanyard or the whole pendant lanyard before you use the pendant belt clip.Push the pendant into the belt clip until it clicks in place.

Getting started7When there is a power failure, all handsets display Put HS on base to power base. Put a charged handset in the telephone base to back up the telephone base power for some basic phone operations for a short period of time. During this period, you cannot use the answering system. If you have a pendant, you cannot use its voice command feature.When a handset is put in the telephone base, it displays Powering base... Don’t pick up. At this time, use other handsets for some basic phone operations. You may use the handset which is put in the telephone base for making or answering calls via the handset speakerphone, but do not pick up the handset while using it.When the cordless handset you put in the base does not have enough charge to back up the telephone base power, the handset displays Not enough batt to base power.Put HS on baseto power basePowering base...Don’t pick upBattery backup

Getting started8Handset battery chargingOnce you have installed the battery, the handset indicates the battery status. If necessary, place the handset in the telephone base or handset charger to charge. The battery is fully charged after 11 hours of continuous charging.Battery indicators Battery status ActionThe screen is blank, or displays Place in charger and flashes.The battery has no or very little charge. The handset cannot be used.Charge without interruption (about 30 minutes).The screen displays Low battery and flashes.The battery has enough charge to be used for a short time.Charge without interruption (about 30 minutes).The screen displays HANDSET X.The battery is charged.To keep the battery charged, place it in the telephone base or handset charger when not in use.

Getting started9Pendant battery chargingRead this section only if you have a pendant.The pendant status light indicates the battery status. If necessary, place the pendant in the pendant charger to charge. The battery is fully charged after 3 hours of continuous charging.Battery indicators Battery status ActionThe pendant status light flashes red. You hear “Low battery” when there is only 30 minutes talk time left. You hear an alert tone every minute.The battery has very little charge.Charge without interruption.The pendant status light is solid red.The battery has enough charge to be used for a short time.Charge without interruption.

Getting started10Are you a new cable or VoIP subscriber?If your answer is yes, the existing telephone jacks in your home may no longer work. Your cable/VoIP service provider uses a different connection, separate from your old traditional telephone service, to connect the modem/router/terminal adapter installed in your home.To allow all existing telephone jacks to work, contact your telephone service provider for solutions, such as rewiring services (fees may apply). If your answer is no, your existing telephone jacks will continue to work as normal.Conventional telephone line jackModem/Router/Terminal adapterMain landlineOLDCable or InternetNEW

Getting started11Did you subscribe to voicemail service from your telephone service provider?Your telephone has a built-in answering system and supports voicemail feature offered by your telephone service provider (subscription is required, and fees may apply). Refer to Answering system and voicemail on page 61 for more information.To use the built-in answering system:Refer to this Abridged user’s manual on how to record your outgoing announcement, retrieve messages and other related operations. You may also view the online Complete user’s manual at www.vtechphones.com for complete instructions.To use the voicemail:To retrieve your voicemail messages, you typically dial an access number provided by your telephone service provider, and then enter a security code. Contact your telephone service provider for instructions on how to configure the voicemail settings and listen to messages.

Getting started12The handsets/pendant in the product package are already registered. The telephone base can support up to 12 handsets/pendants. Each device must be registered to the telephone base before use.You can add new handsets (SN6107, purchased separately) and new pendants (SN6166/SN6167, purchased separately) to your telephone base. Additional handsets are assigned numbers in the sequential order.Add and register a handsetWhen first purchased, each expansion handset shows To register HS, see manual. The new handset should be charged without interruption for at least 30 minutes before registering it to the telephone base.Make sure the handset is out of the telephone base or the handset charger. Make sure the handset shows To register HS, see manual before you begin registration.Expand your telephone system

Getting started13Add and register a handsetTo register a handset:Put the handset in the telephone base. The base IN USE light turns solid red. The handset shows Registering... Please wait. Then HANDSET Registered appears on the cordless handset. The handset beeps and is now registered with the telephone base. It takes up to 60 seconds to complete registration.If registration fails, the handset displays Registration failed and you hear an error tone. Start again from Step 1 above.•

Getting started14Add and register a pendantRead this section only if you have a pendant.When first purchased, charge the pendant in the pendant charger. You hear three beeps every 10 seconds when the pendant is not registered. The new pendant should be charged without interruption for at least 30 minutes before registering it to the telephone base.Make sure the pendant is out of the pendant charger and turned on. To register a pendant:Press and hold /FIND HANDSET at the side of the telephone base until the IN USE light turns solid red.Put the pendant in the pendant charger. The pendant status light flashes red and green to indicate the registration is in progress. The pendant beeps. Then it is registered with the telephone base. It takes up to 60 seconds to complete registration.If registration fails, you hear an error tone. Start again from Step 1 above.1.2.

Getting started15Deregister devicesIf you want to replace a device, or reassign the designated handset number of a registered handset, you must deregister all devices that are registered to the telephone base. Then register each device individually.To make deregistration easier, read all of the instructions on this page before you begin.To deregister all devices:Press and hold /FIND HANDSET at the side of the telephone base for about 10 seconds until the telephone base IN USE light turns solid red and then flashes red, then release /FIND HANDSET.Immediately press /FIND HANDSET. All handsets show To register HS, see manual. The deregistration process takes about 10 seconds to complete. To register the handset(s) or pendant(s) to the telephone base again, follow the registration instructions on pages 13 and 14.You cannot deregister all devices if any system device is in use.1.2.3.

Getting started16Telephone base layout ANS ON/OFFTurn the built-in answering system on or off.On when the answering system is turned on.Incoming call lightFlashes when there is an incoming call.Audio AssistEnhance the clarity and loudness of the caller’s voice during message playback./FIND HANDSETPage all handsets and pendants when idle./VOL and /VOLAdjust the listening volume message playback.Adjust the base ringer volume while idle.Message windowShow the number of messages, and the other information of the answering system or telephone base.••••••••

Getting started17/REPEATPress once to repeat the playing message.Press twice to play the previous message.X/DELETEDelete the playing message./SKIPSkip to the next message during message playback./PLAY/STOPStart or stop message playback.IN USE lightOn when the phone is in use or the answering system is answering an incoming call.On when a device is being registered.Flashes when devices are being deregistered.Flashes when another telephone on the same line is in use.Slow down the message playback.••••••••••Telephone base layout

Getting started18Answer or end a call.Pendant status lightStays solid red when the pendant is charging in the pendant charger.Flashes red when the pendant has low battery.Stays solid green when the pendant is fully charged and placed in the pendant charger.Flashes red and green when the base is paging the pendant.Flashes quickly in red and green during pendant registration.Flashes orange three times when the pendant is just switched on and not registered.Pendant light (ring around )On steady when the pendant is in use.Flashes quickly when there is an incoming call.Flashes twice every three seconds when any other telephone system device is in use.••••••••••Pendant layoutRead this section only if you have a pendant.

Getting started19Pendant layoutRead this section only if you have a pendant.1Call speed dial 1.VOL- and VOL+Adjust the listening volume during a call/message playback.Adjust the pendant ringer volume while in idle mode.2Call speed dial 2.ON and OFF switchSwitch to turn the pendant on or off.VOICEPress to use the voice command feature.••••••

Getting started20CHARGE lightOn when the handset is charging.Incoming call lightFlashes when there is an incoming call/the base is paging the handset.REDIAL/PAUSEPress repeatedly to view the last 10 numbers dialed.Press and hold to insert a dialing pause while dialing or entering numbers.MENU/SELECTShow the menu.Select an item or save an entry or setting while in a menu.CID/Review the caller ID log when idle.Scroll down while in menus or lists.Move the cursor to the left while entering names or numbers.AUDIO ASSISTEnhance the clarity and loudness of the caller’s voice during a call.••••••••••Handset layout

Getting started21Handset layout /FLASHMake or answer a call.Answer an incoming call when you receive a call waiting alert during a call.VOL- and VOL+Adjust the listening volume during a call or message playback.Adjust the handset ringer volume while idle./Review the phonebook when idle.Scroll up while in menus or lists.Move the cursor to the right while entering names or numbers. 1Press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the phonebook while reviewing a caller ID log entry.Press and hold to set or dial your voicemail number.•••••••••

Getting started22/CANCELHang up during a call.Cancel an operation, or back up to the previous menu while in a menu.Press and hold to return to idle mode while in a menu.Silence the handset ringer temporarily while the phone is ringing.Press and hold to erase the missed call indicator when idle.Dialing keysEnter numbers or characters.Answer an incoming call.QUIET#Press repeatedly to display other dialing options when reviewing a caller ID log entry.Press and hold to set and turn on the quiet mode, or turn it off.Silence the handset ringer temporarily while the phone is ringing.••••••••••Handset layout

Getting started23Switch to tone dialing during a call if you have pulse service.Switch between upper case and lower case while entering characters.MUTE/DELETEMute the microphone during a call.Silence the handset ringer temporarily while the phone is ringing.Delete an individual entry while reviewing the redial list, phonebook, caller ID or reminder.Delete a character or digit while entering names or numbers.Delete the playing message or announcement.Make or answer a call.Switch between the handset speakerphone and the handset earpiece during a call.•••••••••Handset layout

24Using the menuYou can use the menu of a cordless handset to change the telephone settings.Press MENU when idle.Press or until the screen displays the desired feature menu. Press SELECT to enter that menu.To return to the previous menu, press CANCEL.To return to idle mode, press and hold CANCEL.Speed dial for pendantRead this section only if you have a pendant.There are two speed dial keys, 1 and 2, on the pendant.Use a handset to store two contacts that you may need to call them more often or right away.If you have bought an SN6187, the handset displays To set pendant, see manual when it is initially powered up. Press CANCEL and follow the steps on page 25 to set speed dial entries. 1.2.3.••Telephone settings

25Telephone settingsStore a speed dial entryRead this section only if you have a pendant.Press MENU when idle.when idle..Scroll to Pendant, then press SELECT.Scroll to Memory 1 or Memory 2, then press SELECT.Enter a number, then press SELECT.Enter a name, then press SELECT. Edit a speed dial entryRead this section only if you have a pendant.Press MENU when idle.when idle..Scroll to Pendant, then press SELECT.Scroll to Memory 1 or Memory 2, then press SELECT.Edit the number, then press SELECT.Edit the name, then press SELECT. 1.2.3.4.5.1.2.3.4.5. Set date/time>PendantMEMORY 1 NUMBER_MEMORY 1 NAME_

26Telephone settingsDelete a speed dial entryRead this section only if you have a pendant.Press MENU when idle.when idle..Scroll to Pendant, then press SELECT.Scroll to Memory 1 or Memory 2, then press SELECT.Press SELECT to confirm. 1.2.3.4.

27Telephone settingsRinger volumeTelephone base ringer volume:Press /VOL or /VOL when idle.Handset ringer volume:Press VOL+ or VOL- when idle.Pendant ringer volume:(Only for models with a pendant.)Press VOL+ or VOL- when idle.Ringer toneHandset ringer tone:Press MENU when idle.Scroll to Ringers, then press SELECT.Scroll to Ringer tone, then press SELECT.Scroll to sample each ringer tone, then press SELECT.Pendant ringer tone:(Only for models with a pendant.)Press MENU when idle.Scroll to Pendant, then press SELECT.Scroll to Pendant ringer, then press SELECT.Scroll to sample each ringer tone, then press SELECT.•••1.2.3.4.1.2.3.4.

28Telephone settingsSet date and timeThe answering system announces the date and time of each message prior to playing it. Before using the answering system or reminder, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. Make sure the settings are correct so that the reminder feature works properly.Press MENU when idle.Scroll to Set date/time, then press SELECT.Enter the month, date and year, then press SELECT.Enter the hour and minute, then scroll to select AM or PM.Press SELECT.1.2.3.4.5.

29Telephone settingsVoice Announce caller IDThe voice announce caller ID feature lets you know who’s calling without having to look at the display. Press MENU when idle.Scroll to Annc Caller ID, then press SELECT. Scroll to the desired option, then press SELECT.Set all On/Off - Change the setting for all devices.Local handset - Change the setting for that handset only.Base - Change the setting for the telephone base only.Pendant (only for models with a pendant)- Change the setting for the pendant only.Scroll to On or Off, then press SELECT.1.2.3.••••4.Voice Announce is a registered trademark of ClassCo Inc.

30Telephone settingsLCD languageYou can select a language (English, French or Spanish) to be used in all screen displays.Press MENU when idle.Scroll to Settings, then press SELECT.Press SELECT to select LCD language.Scroll to select English, Français or Español, then press SELECT twice.Talking digitYou can select the volume or turn off the audible spoken tone when you press the dialing key while predialing.Press MENU when idle.Scroll to Settings, then press SELECT.Scroll to Talking Digit, then press SELECT.Scroll to sample each volume level, then press SELECT.1.2.3.4.1.2.3.4.

31Telephone settingsVoicemail numberSave your voicemail number to 1 for quick access. The voicemail number is shared by all devices. Press and hold 1 to retrieve voicemail from your service provider.Press and hold 1 when idle.Enter the voicemail access number provided by your telephone service provider (up to 30 digits) when prompted. Press SELECT.Clear voicemail indicatorsUse this feature when the telephone indicates that there is new voicemail but there are none. This feature only turns off the indicators, New voicemail and . It does not delete your voicemail messages. As long as you have new voicemail messages, your telephone service provider continues to send the signal to turn on the indicators.Press MENU when idle.Scroll to Settings, then press SELECT.Scroll to Clr voicemail, then press SELECT.Press SELECT.1.2.3.1.2.3.4.

32Telephone settingsRename handsetYou can create a name for each system handset.Press MENU when idle.Scroll to Settings, then press SELECT.Scroll to Rename handset, then press SELECT.Enter the desired name, then press SELECT.Key toneThe handset is set to beep with each key press. You can set the key tone volume or turn the key tone off for each handset.Press MENU when idle.Scroll to Settings, then press SELECT.Scroll to Key tone, then press SELECT.Scroll to sample each volume level, then press SELECT.1.2.3.4.1.2.3.4.

33Telephone settingsUse caller ID to automatically set date and timeIf you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. Follow the steps below to turn the CID time sync feature on or off. The default setting is On. Press MENU when idle.Scroll to Settings, then press SELECT.Scroll to CID time sync, then press SELECT.Scroll to On or Off, then press SELECT.Home area codeIf you dial your local calls using only seven digits (area code not required), you can program your home area code so that when you receive a call within your local area, the telephone number is automatically stored without the area code in the caller ID log.Press MENU when idle.Scroll to Settings, then press SELECT.Scroll to Home area code, then press SELECT.Enter a three-digit home area code, then press SELECT.1.2.3.4.1.2.3.4.

34Telephone settingsDial modeThe dial mode is preset to touch-tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse dialing before using the telephone to make a call.Press MENU when idle.Scroll to Settings, then press SELECT.Scroll to Dial mode, then press SELECT.Scroll to select Touch-tone or Pulse, then press SELECT.1.2.3.4.

35Telephone settingsQuiet modeYou can turn on the quiet mode for a period of time (1-12 hours). During this period, all tones (except paging tone) and call screening are muted. When you turn on the quiet mode, the answering system turns on automatically. When the quiet mode duration expires, the answering system remains on.To set and turn the quiet mode on:Press and hold QUIET# on the cordless handset when idle. The handset shows Quiet: _ _ hours (1-12 hours).Enter the desired duration (1-12), then press SELECT.To turn the quiet mode off:While the quiet mode is on, press and hold QUIET#.1.2.•

36Telephone settingsHappy messageRead this section only if you have a pendant.Happy messages are pendant greeting messages. For example, the pendant will say “Good morning” when you pick it out of the pendant charger in the morning. The default setting is On.Press MENU when idle.Scroll to Pendant, then press SELECT.Scroll to Happy message, then press SELECT.Scroll to On or Off, then press SELECT.Voice commandRead this section only if you have a pendant.You can turn the pendant voice command feature on or off (see pages 71-74).Press MENU when idle.Scroll to Pendant, then press SELECT.Scroll to Voice command, then press SELECT.Scroll to On or Off, then press SELECT.1.2.3.4.1.2.3.4.

37Make, answer and end a callTo make a call on a handset:Press or . When you hear a dial tone, dial the number.To answer a call on a handset:Press , or any dialing key.To end a call on a handset:Press OFF or place the handset in the handset charger.Read below only if you have a pendant.To make a call on a pendant:Press 1 or 2 to dial the corresponding speed dial number.-OR-Use the voice command feature to dial (see page 71).To answer a call on a pendant:Press .To end a call on a pendant:Press or place the pendant in the pendant charger.1.2.••••••Telephone operation

Telephone operation38SpeakerphoneWhen the handset is on a call, press to switch between the handset speakerphone and the handset earpiece.EqualizerThe equalizer enables you to change the quality of the audio for both handset earpiece and speakerphone to best suit your hearing. The default setting is Natural.Press MENU during a call.Press SELECT to choose Equalizer.Scroll to Natural, Treble 1, Treble 2 or Bass, then press SELECT.•1.2.3.

Telephone operation39Audio AssistUse the audio assist feature to enhance the clarity and loudness of the voice on the cordless handset earpiece or the telephone base speakerphone.To turn on Audio Assist on the handset:While you are on a call using the handset earpiece, press AUDIO ASSIST on the handset.Press AUDIO ASSIST again to turn off.To turn on Audio Assist on the telephone base:During message playback, press Audio Assist on the telephone base.Press Audio Assist again to turn off.••••Audio Assist is a registered trademark of Advanced American Telephones.

Telephone operation40Volume controlTo adjust the listening volume on a handset:During a call, press VOL- or VOL+.To adjust the listening volume on a pendant:During a call, press VOL- or VOL+.MuteThe mute function allows you to hear the other party but the other party cannot hear you.During a call, press MUTE.Press MUTE again to resume the conversation.••••

Telephone operation41Call waitingIf you subscribe to call waiting service from your telephone service provider, you hear an alert tone when there is an incoming call while you are already on another call.Press FLASH to put your current call on hold and take the new call.Press FLASH to switch back and forth between calls.Temporary ringer silencingWhen the telephone is ringing, you can temporarily silence the ringer of the telephone base, handset or pendant without disconnecting the call. The next call rings normally at the preset volume.To silence the ringer temporary on a handset:Press MUTE, CANCEL or QUIET.To silence the ringer temporary at the telephone base:Press /VOL.To silence the ringer temporary on a pendant (for models with a pendant only):Press VOL-.•••••

42RedialThe last 10 telephone numbers dialed (up to 30dialed (up to 30 (up to 30 digits) are stored in the system memory.Press REDIAL when idle.Press , or REDIAL repeatedly to browse.When the desired entry displays, press or to dial.Temporary tone dialingIf you have pulse (rotary) service only, you can switch from pulse to touch-tone dialing temporarily during a call. This is useful if you need to send touch-tone signals to access your telephone banking or long distance services.During a call, press .Enter the number you wish to dial. The telephone sends touch-tone signals. It automatically returns to pulse dialing mode after you end the call.Check voicemailPress and hold 1 on the cordless handset to dial your voicemail number.1.2.3.1.2.•Telephone operation

Telephone operation43Chain dialingUse this feature on the cordless handsets to initiate a dialing sequence from numbers stored in the phonebook, caller ID log or redial list while you are on a call.To access a number from the phonebook while on a call:Press MENU. Scroll to Phonebook, then press SELECT.Scroll to the desired entry, then press SELECT.To access a number from the caller ID log while on a call:Press MENU.Scroll to Caller ID log, then press SELECT.Scroll to the desired entry, then press SELECT.To access a number from the redial list while on a call:Press REDIAL to enter the redial list. Press , or REDIAL repeatedly to browse to the desired entry.Press SELECT.1.2.3.1.2.3.1.2.3.

Telephone operation44Transfer a callWhile on an outside call, you can transfer the call from a cordless handset to another system device. To transfer a call from a handset:During a call, press MENU. Scroll to Transfer, then press SELECT. If you have three or more handsets/ pendants, scroll to the desired device and then press SELECT. The outside call is put on hold and the handset shows Transferring call.../Transferring call to all... The destination device rings.To answer the call on the destination handset, press , or any dialing key.-OR-To answer the call on the pendant (only if you have a pendant), press .1.•2.

Telephone operation45Find handset/pendantThis feature helps you find misplaced handsets and pendant.To start the paging tone: Press /FIND HANDSET on the right side of the telephone base. All idle handsets and pendant ring and the handsets display ** Paging **.To stop the paging tone:Press , or any dialing key on a handset, or return the handset to the telephone base or charger.-OR-Press on a pendant (only if you have a pendant).-OR-Press /FIND HANDSET on the telephone base.Press MUTE to mute the ringer of other handsets or press VOL- to mute the ringer of the pendant until you find the missing handset or pendant.••••

46Join a call in progressAnother handset or pendant can join an outside call. You can share an outside call with up to four handsets/pendants at the same time.To join a call on a handset:Press or to join the call.Press OFF or place the handset in the telephone base or handset charger to exit the call.To join a call on a pendant:Read this section only if you have a pendant.Press to join the call.Press or place the pendant in the pendant charger to exit the call. ••••Multiple handset use

47Multiple handset useIntercomUse the intercom feature for conversations between two system devices.To initiate an intercom call with a handset:Press MENU, then scroll to Intercom, then press SELECT. Scroll to the desired device and press SELECT. Your handsetYour handset shows Calling other handset/Calling HANDSET X/Calling all pendants/Calling all devices.The destination device rings. The destination handset shows HANDSET X is calling.To answer the intercom call on the destination handset, press , or any dialing key.-OR-To answer the intercom call on a pendant (only if you have a pendant), press .To end the intercom call on either handset, one party presses OFF, or places the handset back in the telephone base or handset charger.-OR-To end the intercom call on the pendant (only if you have a pendant), press or place the pendant back in the pendant charger.1.2.3.

48The phonebook stores up to 50 entries, which are shared by all devices.Add a phonebook entryPress MENU when idle.Scroll to Phonebook, then press SELECT.Scroll to Add contact, then press SELECT.Enter a number.-OR-Copy a number from the redial list by pressing REDIAL then or , or pressing REDIAL repeatedly to find the desired number. Press SELECT to copy the number.Press SELECT.Enter a name, then press SELECT.Review phonebook entriesPhonebook entries appear alphabetically.Press when idle to show the first entry in the phonebook. Press or to browse through the entries.1.2.3.4.5.6.1.2.Phonebook

49PhonebookAlphabetical searchPress when idle to show the first entry in the phonebook.Use the dialing keys to enter the letter associated with the name. For example, if you have the entries named Jennifer, Jessie, Kevin and Linda in your phonebook, press 5 (JKL) once to see Jennifer (when Jennifer displays, press to see Jessie), twice to see Kevin, or three times to see Linda. If necessary, press or to browse.Edit a phonebook entrySearch for the desired entry in the phonebook (see Review phonebook entries or Alphabetical search on page 48 or 49). Press SELECT.Edit the number, then press SELECT.Edit the name, then press SELECT.Delete a phonebook entryTo delete the displayed phonebook entry, press DELETE. Then press SELECT. You cannot retrieve a deleted entry.1.2.1.2.3.•

50The caller ID log stores up to 50 entries, which are shared by all system devices.Missed call indicatorWhen there are calls that have not been reviewed in the caller ID log, the handsets display XX Missed calls. When you have reviewed all the missed calls, the missed call indicator goes away.Each time you review a caller ID log entry marked NEW on the cordless handset, the number of missed calls decreases by one.If you do not want to review the missed calls one by one, press and hold CANCEL when the handset is not in use to clear the missed call indicator. All the entries are then considered old and kept in the caller ID log.Caller ID

Caller ID51Review the caller ID logReview the caller ID log to find out who called, to return the call, or to copy the caller’s name and number into your phonebook.To review the caller ID log with a handset:Press CID when idle.Press or to browse.To review the caller ID log with a pendant:Read this section only if you have a pendant.Use the voice command feature (see page 74).View dialing optionsWhile reviewing the caller ID log, press QUIET# repeatedly to display different dialing options for local and long distance numbers before dialing or saving the telephone number in the phonebook.Press 1 repeatedly if you need to add or remove 1 in front of the telephone number before dialing or saving it in the phonebook.When the number is displayed in the correct format for dialing, press or on a handset to dial.1.2.•

52Save a caller ID log entry to the phonebookSearch for the desired caller ID log entry (see Review the caller ID log on page 51).Press SELECT to choose an entry.Edit the number, then press SELECT.Edit the name, then press SELECT.1.2.3.4.Caller ID

53About the reminderThe reminder feature helps remind you of important events. You can set the reminder to remind you only once, or in daily, weekly or monthly bases. Once you set the reminder, the system will alarm you at the alarm time and every 15 minutes after the alarm time for three more times.Add a reminderEach reminder can be up to four minutes in length. The total storage capacity for the announcement, messages, memos and reminders is approximately 14 minutes.Press MENU when idle.Scroll to Reminder, then press SELECT.Scroll to Set reminder, then press SELECT. Enter the month, date and year, then press SELECT.Enter the hour and minute, then scroll to select AM or PM, then press SELECT.The system announces, “Record after the tone. Press 5 when you are done.” After the tone, speak towards the microphone.Press 5 when done.Scroll to the desired frequency, then press SELECT. 1.2.3.4.5.6.7.8.Reminder

54Review remindersWhen playback begins, the total number of reminders is announced. Before each reminder, you hear the day and time of the reminder. After the last reminder, the screen displays End of reminder and you hear, “End of reminder.”To play reminders with a handset:Press MENU when idle. Scroll to Reminder, then press SELECT.Press SELECT to select Review. The reminders play automatically. To play reminders with a pendant:Read this section only if you have a pendant.Use the voice command feature (see page 72).Add and review reminders remotelyYou can also add or review reminders remotely from any touch-tone telephone. See Remote access on page 69 for more information.1.2.3.•Reminder

55Answering systemUse the answering system menu of a cordless handset to turn on or off the answering system or message alert tone, set up the announcement message, activate the call screening, or change the number of rings, remote access code and message recording time. You can also turn on or off the answering system on the telephone base.AnnouncementThe telephone is preset with a greeting that answers calls with, “Hello. Please leave a message after the tone.” You can use this preset announcement, or replace it with your own. Answering system settings

56Answering system settingsRecord your own announcementYou can record an announcement up to 90 seconds, but any announcement shorter than two seconds will not be recorded.To record an announcement with a handset:Press MENU when idle.Scroll to Answering sys, then press SELECT.Press SELECT again to select Announcement.Press SELECT again to select Record annc. The system announces, “Record after the tone. Press 5 when you are done.” After the tone, speak towards the microphone.Press 5 when done.1.2.3.4.5.

57Answering system settingsAnswer on/offThe answering system must be turned on to answer and record messages.When the answering system is turned on, the ANS ON/OFF light on the telephone base turns on and ANS ON displays on the cordless handset.To turn the answering system on or off with a handset:Press MENU when idle.Scroll to Answering sys, then press SELECT.Scroll to Answer ON/OFF, then press SELECT.Scroll to On or Off, then press SELECT. To turn the answering system on or off at the telephone base:Press ANS ON/OFF.1.2.3.4.•

58Answering system settingsCall screeningUse this feature to choose whether incoming messages can be heard over the cordless handset and the telephone base while they are being recorded.Press MENU when idle.Scroll to Answering sys, then press SELECT.Scroll to Ans sys setup, then press SELECT.Press SELECT again to select Call screening.Scroll to On or Off, then press SELECT. Number of ringsYou can choose two, three, four, five or six rings, or toll saver. With toll saver selected, the answering system answers after two rings if you have new messages, or after four rings when there are no new messages. This enables you to check for new messages and avoid paying long distance charges when calling from out of your local area.Press MENU when idle.Scroll to Answering sys, then press SELECT.Scroll to Ans sys setup, then press SELECT.Scroll to # of rings, then press SELECT.Scroll to select 6, 5, 4, 3, 2 or Toll saver, then press SELECT.1.2.3.4.5.1.2.3.4.5.

59Answering system settingsRemote access codeA two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19. You can set the code from 00 to 99.Press MENU when idle.Scroll to Answering sys, then press SELECT.Scroll to Ans sys setup, then press SELECT.Scroll to Remote code, then press SELECT.Enter a two-digit number, then press SELECT.1.2.3.4.5.

60Message alert toneWhen the message alert tone is set to On, and there is at least one new message, the telephone base beeps every 10 seconds. The message alert tone is preset to Off.There is no audible alert at the handset.Press MENU when idle.Scroll to Answering sys, then press SELECT.Scroll to Ans sys setup, then press SELECT.Scroll to Msg alert tone, then press SELECT.Scroll to On or Off, then press SELECT.Message recording timeYou can set the recording time allowed for incoming messages. The message length is three minutes by default.Press MENU when idle.Scroll to Answering sys, then press SELECT.Scroll to Ans sys setup, then press SELECT.Scroll to Recording time, then press SELECT.Scroll to 3 minutes, 2 minutes or 1 minute, then press SELECT.1.2.3.4.5.1.2.3.4.5.Answering system settings

61Answering system and voicemailYour telephone has separate indicators for two different types of voice messages: those left on its built-in digital answering system and those left with your telephone service provider’s voicemail (fees may apply). Your telephone’s built-in digital answering system messages and voicemail messages are separate. Each alerts you to new messages differently. If XX New messages displays on the cordless handsets, there are new messages in the built-in answering system. To listen to the messages recorded on your digital answering system, press /PLAY/STOP on the telephone base.If and New voicemail display on the cordless handset, your telephone service provider is indicating that it has new voicemail for you. To listen to your voicemail, press and hold 1 on your handset. See Voicemail number on page 31 to set your voicemail number.Some telephone service providers bundle or combine multiple services like voicemail and call waiting, so you may not be aware that you have voicemail. To check what services you have and how to access them, contact your telephone service provider. ••Answering system operation

62Answering system operationTo use your voicemail service rather than your answering system, turn off your answering system. To use your answering system rather than your voicemail service, contact your telephone service provider to deactivate your voicemail service. Using the answering system and voicemail togetherYou can also use your telephone answering system and voicemail together by setting your built-in answering system to answer before voicemail answers as described below. To learn how to program your voicemail settings, contact your telephone service provider. Then, if you are on a call, or if the answering system is busy recording a message and you receive another call, the second caller can leave a voicemail message.Set your answering system to answer calls at least two rings earlier than your voicemail is set to answer. For example, if your voicemail answers after six rings, set your answering system to answer after four rings. Some voicemail providers may program the delay before answering calls in seconds instead of rings. In this case, allow six seconds per ring when determining the appropriate setting.

63Answering system operationMessage capacityThe answering system can record and store up to 99 messages. Each message can be up to three minutes in length. The total storage capacity for the announcement, messages, memos and reminders is approximately 14 minutes. The actual recording time depends on individual message characteristics. Messages remain available for replay until you delete them.Call screeningTo screen a call at the telephone base:If the answering system and call screening are on, the announcement and the incoming message broadcast at the telephone base while the call is answered by the answering system.Options while a message is being recorded:Press T/VOL or S/VOL to adjust the listening volume.Press /STOP to temporarily turn off the feature.••

64Answering system operationTo screen a call at a handset:If the answering system and call screening are on, press SELECT. The announcement and the incoming message broadcast at the handset while the call is answered by the answering system.Options while a message is being recorded:Press VOL+ or VOL- to adjust the listening volume.Press OFF to temporarily turn off the feature.Press SELECT to temporarily turn on the feature if it is set to off.Press to switch between the speakerphone and the handset earpiece.Call interceptIf you want to talk to the caller whose message is being recorded, press on a cordless handset.Temporarily turn off the message alert toneIf the message alert tone is turned on, the telephone base beeps every 10 seconds when there are new messages. Pressing any telephone base key (except /FIND HANDSET) temporarily silences the message alert tone.The message alert tone resumes when you receive a new message.••••

65Answering system operationMessage playbackTo play messages on a handset:Press MENU when idle.Press SELECT to select Play messages. If you have only new or old messages, the messages play automatically.-OR-If you have both new and old messages, scroll to Play new msgs or Play old msgs, then press SELECT.Options during playback:Press VOL+ or VOL- to adjust the message playback volume.Press 6 to skip to the next message.Press 4 to repeat the message. Press 4 twice to hear the previous message. Press DELETE to delete the playing message.Press to switch between the speakerphone and the handset earpiece.Press to call back the caller. The screen displays Call back? Press SELECT to confirm or press OFF to cancel.Press SELECT to pause the playback and view the caller’s information. Then you can press or to call back.1.2.3.•••••••

66To play messages at the telephone base:Press /PLAY when idle.If you have only new or old messages, the messages play automatically.-OR-If you have both new and old messages, the new messages play automatically.Options during playback: Press T/VOL or S/VOL to adjust the message playback volume.Press /SKIP to skip to the next message.Press /REPEAT to repeat the playing message. Press /REPEAT twice to hear the previous message.Press X/DELETE to delete the playing message.Press /STOP to stop the playback.Press to reduce the playback speed.Press Audio Assist to increase the playback clarity.To play messages at a pendant:Read this section only if you have a pendant.Use the voice command feature (see page 73).1.2.••••••••Answering system operation

67Delete all old messagesYou can only delete old (reviewed) messages. You cannot delete new messages until you review them. You cannot retrieve deleted messages.To delete all old messages with a handset:Press MENU when idle.Scroll to Answering sys, then press SELECT.Scroll to Delete all old, then press SELECT.Press SELECT to confirm.To delete all old messages at the telephone base:Press X/DELETE when idle.Quickly press X/DELETE again.1.2.3.4.1.2.Answering system operation

68Answering system operationRecord, play and delete memosMemos are your own recorded messages used as reminders for yourself or others using the same answering system. Play and delete them in the same way as incoming messages.Press MENU when idle.Scroll to Answering sys, then press SELECT.Scroll to Record memo, then press SELECT.The system announces, “Record after the tone. Press 5 when you are done.” After the tone, speak towards the microphone.Press 5 when done.1.2.3.4.5.

69Answering system operationRemote accessA two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19. Dial your telephone number from any touch-tone telephone.Enter the two-digit security code after the announcement and the long beep.The system announces, “Press star for reminder or press pound to listen to messages.” Press or #.After pressing , you can enter one of the following remote commands:Command Function1Review reminders.2Set reminders.3End the call.4Turn reminder on or off.1.2.3.•

70Answering system operation-OR-After pressing #, you can enter one of the following remote commands.Command Function1Play all messages.2Play new messages.3Delete the current message (during playback).33 Delete all old messages.4Repeat the current message (during playback).5Stop.*5 Hear a list of remote commands.6Skip to the next message (during playback).*7 Record a new announcement.8End the call.0Turn the answering system on or off.•

71About voice commandRead this section only if you have a pendant.By saying certain commands to the pendant, you can hear information such as the date or time, or call photo speed dial numbers, or even review call log, messages or reminders.Use voice commandRead this section only if you have a pendant.Press VOICE on either side of the pendant when the telephone is idle. After you hear a beep, say your command to the pendant.Common commands“What can I say?” - To hear a list of voice commands.“What time is it?” - To hear the current time.“What is the date?” - To hear the current date.“Call speed dial X.” - To call a photo speed dial number.“Intercom all.” - To send out intercom request to all devices.“Cancel.” - To return to idle mode.VOICEVOICEPressVoice command

72Voice commandRemindersPress VOICE and say “Review reminders” to review today’s upcoming reminders.During the playback, press VOICE and say one of the following commands: “What can I say?” - To hear a list of voice commands.“Skip reminder.” - To skip to the next reminder.“Repeat reminder.” - To repeat the reminder.“Stop.” - To stop the reminder playback.“Cancel.” - To continue the reminder playback.

73Voice commandMessagesPress VOICE and say “Review messages.”During the playback, press VOICE and say one of the following commands:“What can I say?” - To hear a list of voice commands.“Skip message.” - To skip to the next message.“Repeat message.” - To repeat the message.“Slow playback.” - To slow down the message playback.To resume normal playback, press VOICE and say “Play normal.”•“Stop.” - To stop the message playback.“Delete.” - To delete the current message.“Cancel.” - To continue the message playback.

74Voice commandCall logPress VOICE and say “Review call log.”During the playback, press VOICE and say one of the following commands:“What can I say?” - To hear a list of voice commands.“Skip call log.” - To skip to the next call log entry.“Repeat call log.” - To repeat the call log entry.“Stop.” - To stop the call log entry playback.“Cancel.” - To continue the call log entry playback.“Call back.” - The system will ask, “Would you like to call XXX?” Say “Yes” to call the number.Say “No” to return to the playback.••If you do not say the command within five seconds, or the system does not understand your command, the system will say, “Sorry, I didn’t catch that. Please press the voice command button and try again.”

75Handset batteryIt takes up to 11 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance:Operation Operating timeWhile in handset use (talking*) Up to seven hoursWhile in speakerphone mode (talking*) Up to five hoursWhile not in use (standby**) Up to seven days* Operating times vary depending on your actual use and the age of the battery.** Handset is not charging or in use.The battery needs charging when:A new battery is installed in the handset.The handset beeps.A battery is properly installed and the screen is blank.Low battery or Place in charger displays on the handset.••••Appendix

Appendix76Handset batteryCAUTION:To reduce the risk of fire or injury, read and follow these instructions:Use only the batteries provided or equivalent. To order a replacement, go to www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377.Do not dispose of the batteries in a fire. Check with local waste management codes for special disposal instructions.Do not open or mutilate the batteries. Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.Exercise care in handling batteries in order not to create a short circuit with conductive materials.Charge the batteries provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual.Observe proper polarity orientation between the battery and metallic contacts.To prevent fire or shock hazard, do not expose this product to water or any type of moisture.•••••••

Appendix77Pendant batteryRead this section only if you have a pendant.It takes up to three hours for the battery to be fully charged. When it is fully charged, you can expect the following performance:Operation Operating timeWhile in speakerphone mode (talking*) Up to five hours* Operating time varies depending on your actual use and the age of the battery.The battery needs charging when:You hear “Low battery.”There is an alert tone every one minute.The pendant status light flashes red or is solid red.Conserve battery life:The pendant battery is not replaceable.If the pendant will not be used for a long period of time, switch off the pendant to conserve pendant battery life.CAUTION:To prevent fire or shock hazard, do not expose this product to water or any type of moisture.•••

Appendix78TroubleshootingIf you have difficulty with your telephone, please try the suggestions below. For customer service, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377.My telephone doesn’t work at all.Make sure the power cord is securely plugged in.Make sure you plug the battery connector securely into the cordless handset.Make sure you plug the telephone line cord securely and firmly into the telephone base and the telephone wall jack.Charge the battery in the cordless handset for at least 11 hours. For optimum daily performance, return the cordless handset to the handset charger when not in use.Charge the pendant for at least 3 hours. For optimum daily performance, return the pendant to the pendant charger when not in use.Make sure you turn the pendant on before use.If the battery is completely depleted, charge the handset or the pendant for at least 30 minutes before use.Reset the telephone base. Unplug the electrical power. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset, pendant and telephone base to reset.You may need to purchase a new handset battery. •••••••••

Appendix79TroubleshootingI cannot get a dial tone.Try all the suggestions above.Move the cordless handset or the pendant closer to the telephone base. You may have moved out of range.If the previous suggestions do not work, disconnect the telephone base from the telephone jack and connect to a different phone. If there is no dial tone on that phone either, the problem is in your wiring or telephone service. Contact your telephone service provider.Your line cord may be defective. Try installing a new line cord.If you have changed your telephone service to digital service from a cable company or a VoIP service provider, the telephone line may need to be rewired to allow all existing telephone jacks to work. Contact your service provider for more information.I cannot dial out.Try all the suggestions above.Make sure you have a dial tone before dialing. The cordless handset or the pendant may take a second or two to find the telephone base and produce a dial tone. This is normal. Wait an extra second before dialing.Eliminate any background noise. Noise from a television, radio or other appliances might cause the phone to not dial out properly. If you cannot eliminate the background noise, first try muting the cordless handset before dialing, or dial from another room with less background noise.••••••••

Appendix80TroubleshootingIf other phones in your home are having the same problem, contact your telephone service provider (charges may apply).If you have changed your telephone service to digital service from a cable company or a VoIP service provider, the telephone line may need to be rewired to allow all existing telephone jacks to work. Contact your service provider for more information.My cordless handset/pendant isn’t performing normally.Make sure you plug the power cord securely into the telephone base. Plug the power adapter into a different, working electrical outlet without a wall switch.Move the cordless handset or the pendant closer to the telephone base. You may have moved out of range.Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug the power cord back in. Allow up to one minute for the cordless handset/pendant and telephone base to reset.Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. ••••••

Appendix81TroubleshootingOut of range OR Base no power appears on my cordless handset.Ensure you plug the telephone base in properly and the power is on.Place the cordless handset closer to the telephone base for synchronization.Move the cordless handset closer to the telephone base. You may have moved out of range.Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. The handset battery does not accept charge while in the telephone base or handset charger.If the cordless handset is in the telephone base or handset charger and the charge light is not on, refer to The charge light is off on page 87.Charge the battery in the cordless handset for at least 11 hours. For optimum daily performance, return the cordless handset to the telephone base or handset charger when not in use.•••••••

Appendix82TroubleshootingIf the battery is completely depleted, charge the handset for at least 30 minutes before use. You may need to purchase a new battery.The pendant battery does not accept charge while in the pendant charger.If the pendant is in the pendant charger and the pendant status light is not on, refer to The charge light is off on page 87.Charge the battery in the pendant for at least 3 hours. For optimum daily performance, return the pendant to the pendant charger when not in use.If the battery is completely depleted, charge the pendant for at least 30 minutes before use. I have accidentally set my handset LCD language to Spanish or French, and I don’t know how to change it back to English.Press MENU, then enter the code 364QUIET#.••••••

Appendix83TroubleshootingI get noise, static, or weak signals even when I’m near the telephone base.If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems as a result of DSL interference. Contact your DSL service provider for more information about DSL filters.You may be able to improve the performance of your cordless phone by installing your new telephone base as far as possible from any other existing cordless telephone system that may already be installed.Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating.If you plug your phone in with a modem or a surge protector, plug the phone (or modem/surge protector) into a different location. If this does not solve the problem, relocate your phone or modem farther apart from one another, or use a different surge protector.•••••

Appendix84TroubleshootingRelocate your phone to a higher location. The phone may have better reception in a high area.If other phones in your home are having the same problem, contact your telephone service provider (charges may apply).I experience poor sound quality when using the handset speakerphone.For increased sound quality while using the handset speakerphone, place the handset on a flat surface with the dialing keys facing up.I hear other calls while using my phone.Disconnect the telephone base from the telephone jack, and plug in a different telephone. If you still hear other calls, call your telephone service provider.The telephone does not ring when there is an incoming call. Make sure that the ringer is not off. Make sure you plug in the telephone line cord securely into the telephone base and the telephone jack.Make sure you plug in the power cord securely.The cordless handset/pendant may be too far from the telephone base.••••••••

Appendix85TroubleshootingCharge the battery in the cordless handset for at least 11 hours. For optimum daily performance, return the cordless handset in the telephone base or handset charger when not in use.Charge the pendant for at least three hours. For optimum daily performance, return the pendant to the pendant charger when not in use.You may have too many extension phones on your telephone line to allow all of them to ring simultaneously. Try unplugging some of the other phones.The layout of your home might be limiting the operating range. Try moving the telephone base to another location, preferably to a higher location.If other phones in your home are having the same problem, contact your telephone service provider (charges may apply).Test a working phone at the phone jack. If another phone has the same problem, contact your telephone service provider (charges may apply).Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. Remove and install the cordless handset battery again. Place the cordless handset in the handset charger. Wait for the cordless handset to reestablish its connection with the telephone base. Allow up to one minute for this to take place. Your line cord may be defective. Try installing a new line cord.•••••••••

Appendix86TroubleshootingMy calls cut in and out while I’m using my cordless handset/pendant.Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating.If you plug your phone in with a modem or surge protector, plug the phone (or modem/surge protector) into a different location. If this does not solve the problem, relocate your phone or modem farther apart from one another, or use a different surge protector.Relocate your telephone base to a higher location. The phone may have better reception when installed in a high area.If other phones in your home are having the same problem, contact your telephone service provider (charges may apply).•••••

Appendix87TroubleshootingThe charge light is off.Make sure you plug the power and line cords in correctly and securely.Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug the power cord back in. Allow up to one minute for the cordless handset/pendant and telephone base to reset.Clean the charging contacts on the cordless handset/pendant and the handset/pendant charger each month with a pencil eraser or cloth.Make sure that the handset battery is installed properly.My caller ID isn’t working properly.Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your phone.The caller must be calling from an area that supports caller ID.Both your and your caller’s telephone service providers must use caller ID compatible equipment.If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems resulting from DSL interference. Contact your DSL service provider for more information about DSL filters.••••••••

Appendix88TroubleshootingMy telephone does not receive caller ID when on a call.Make sure you subscribe to caller ID with call waiting features from your telephone service provider. Caller ID feature works only if both you and the caller are in areas offering caller ID service, and if both telephone service providers use compatible equipment.The messages on the answering system are incomplete.If a caller leaves a very long message, part of it may be lost when the answering system disconnects the call after the preset recording time.If the caller pauses for too long, the answering system stops recording and disconnects the call.If memory on the answering system becomes full during a message, the answering system stops recording and disconnects the call.If the caller’s voice is very soft, the answering system may stop recording and disconnect the call.The messages are very difficult to hear.Press S/VOL on the telephone base, or VOL+ on the handset or pendant to increase the listening volume.••••••

Appendix89TroubleshootingThe answering system does not answer after the correct number of rings.Make sure that the answering system is on. ANS ON should show on the cordless handset and ANS ON/OFF light on the telephone base should be on.If toll saver is activated, the number of rings changes to two when you have new messages stored.If the memory is full or the system is off, the system will answer after 10 rings.In some cases, the answering system is affected by the ringing system used by your telephone service provider.If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers. To determine how many rings activate your voicemail, contact your telephone service provider.If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems.••••••

Appendix90TroubleshootingThe telephone does not respond to remote commands.Make sure you enter your remote access code correctly.Make sure you are calling from a touch-tone phone. When you dial a number, you should hear tones. If you hear clicks, the phone is not a touch-tone telephone and cannot activate the answering system.The answering system may not detect the remote access code while your announcement is playing. Try waiting until the announcement is over before entering the code.There may be interference on the phone line you are using. Press dialing keys firmly.The answering system does not record messages.Make sure that the answering system is on. ANS ON should show on the cordless handset and ANS ON/OFF light on the telephone base should be on.Make sure the memory of the answering system is not full.If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers. To determine how many rings activate your voicemail, contact your telephone service provider.•••••••

Appendix91TroubleshootingIf there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems.The system announces “Time and day not set.”You need to reset the system clock.The outgoing announcement is not clear.When you record your announcement, make sure you speak in a normal tone of voice, about nine inches from the handset.Make sure there is no background noise (TV, music, etc.) while recording.New voicemail and show on the cordless handset and I don’t know why.Your telephone has both a built-in answering system and voicemail indication. If New voicemail and appear on the cordless handset, then your telephone has received a signal from your telephone service provider that you have a voicemail message waiting for you to retrieve from them. Contact your telephone service provider for more information on how to access your voicemail.•••••

Appendix92TroubleshootingI cannot retrieve voicemail messages.Your telephone has both a built-in answering system and voicemail indication. They are independent features and each alerts you to new messages differently. If you subscribe to voicemail service from your telephone service provider, contact your telephone service provider for more information on how to access your voicemail.Common cure for electronic equipment.If the telephone does not seem to be responding normally, do the following (in the order listed):Disconnect the power to the telephone base.Disconnect the cordless handset battery.Wait a few minutes.Connect power to the telephone base.Install the cordless handset battery again, and place the cordless handset in the telephone base or handset charger.Wait for the cordless handset and the pendant to reestablish their connections with the telephone base. Allow up to one minute for this to take place.•••••••

Appendix93Important safety instructionsWhen using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following:Read and understand all instructions.Follow all warnings and instructions marked on the product.Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.Do not use this product near water such as near a bath tub, wash bowl, kitchen sink, laundry tub or swimming pool, or in a wet basement or shower.Do not place this product on an unstable table, shelf, stand or other unstable surfaces.Slots and openings in the back or bottom of the telephone base, handset and pendant are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper ventilation is not provided.This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home or office, consult your dealer or local power company.Do not allow anything to rest on the power cord. Do not install this product where the cord may be walked on.1.2.3.4.5.6.7.8.

Appendix94Important safety instructionsNever push objects of any kind into this product through the slots in the telephone base, handset or pendant because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product.To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the telephone base or handset other than specified access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product is subsequently used.Do not overload wall outlets and extension cords.Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions:When the power supply cord or plug is damaged or frayed.If liquid has been spilled onto the product.If the product has been exposed to rain or water.If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operation instructions. Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation.If the product has been dropped and the telephone base/handset/pendant has been damaged.If the product exhibits a distinct change in performance.9.10.11.12.••••••

Appendix95Important safety instructionsAvoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning.Do not use the telephone to report a gas leak in the vicinity of the leak. Under certain circumstances, a spark may be created when the adapter is plugged into the power outlet, or when the handset or pendant is replaced in its cradle. This is a common event associated with the closing of any electrical circuit. The user should not plug the phone into a power outlet, and should not put a charged handset or pendant into its cradle, if the phone is located in an environment containing concentrations of flammable or flame-supporting gases, unless there is adequate ventilation. A spark in such an environment could create a fire or explosion. Such environments might include: medical use of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc.Only put the handset of your telephone next to your ear when it is in normal talk mode.The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.SAVE THESE INSTRUCTIONS13.14.15.16.

Appendix96Precautions for users of implanted cardiac pacemakersCardiac pacemakers (applies only to digital cordless telephones):Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:Pacemaker patientsShould keep wireless telephones at least six inches from the pacemaker.Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it is turned ON.Should use the wireless telephone at the ear opposite the pacemaker.WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones.Note: The CareLineTM transmitter is a wireless telephone, and it should not be used in the pendant form (hanging from a necklace over the heart) by persons wearing pacemakers. Pacemaker patients should use the CareLineTM product in belt-clip form only.•••

Appendix97Operating rangeThis cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset/pendant and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or office. When the handset is out of range, the handset displays Out of range OR Base no power.If there is a call while the handset is out of range, it may not ring, or if it does ring, the call may not connect well when you press . Move closer to the telephone base, then press to answer the call.If the handset moves out of range during a telephone conversation, there may be interference. To improve reception, move closer to the telephone base.ECO modeThis power conserving technology reduces power consumption for optimal battery performance. The ECO mode activates automatically whenever the handset is synchronized with the telephone base.

Appendix98MaintenanceTaking care of your telephoneYour telephone contains sophisticated electronic parts, so it must be treated with care.Avoid rough treatmentPlace the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.Avoid waterYour telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.Electrical stormsElectrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electrical appliances during storms.Cleaning your telephoneYour telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or mild soap. Do not use excess water or cleaning solvents of any kind.Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORD FROM THE WALL. Then remove the telephone by the unplugged cords.

Appendix99About cordless telephonesPrivacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the cordless handset if the telephone base is unplugged, switched off or if the electrical power is interrupted.Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR often reduces or eliminates the interference.Rechargeable batteries: Exercise care in handling batteries in order not to create a short circuit with conducting material such as rings, bracelets and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger.Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture the battery. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.•••••

Appendix100The RBRC® sealThe RBRC® seal on the nickel-metal hydride battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada.The RBRC® program provides a convenient alternative to placing used nickel-metal hydride batteries into the trash or municipal waste, which may be illegal in your area.VTech’s participation in RBRC® makes it easy for you to drop off the spent battery at local retailers participating in the RBRC® program or at authorized VTech product service centers. Please call 1 (800) 8 BATTERYTM for information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources.RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.

Appendix101The RBRC® sealThe RBRC® seal on the lithium-ion battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada.The RBRC® program provides a convenient alternative to placing used lithium-ion batteries into the trash or municipal waste, which may be illegal in your area.VTech’s participation in RBRC® makes it easy for you to drop off the spent battery at local retailers participating in the RBRC® program or at authorized VTech product service centers. Please call 1 (800) 8 BATTERYTM for information on Li-ion battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources.RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.

Appendix102Limited warrantyWhat does this limited warranty cover?The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions. This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada.What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)?During the limited warranty period, VTech’s authorized service representative will repair or replace at VTech’s option, without charge, a Materially Defective Product. If we repair the Product, we may use new or refurbished replacement parts. If we choose to replace the Product, we may replace it with a new or refurbished Product of the same or similar design. We will retain defective parts, modules, or equipment. Repair or replacement of the Product, at VTech’s option, is your exclusive remedy. VTech will return the repaired or replacement Products to you in working condition. You should expect the repair or replacement to take approximately 30 days.How long is the limited warranty period?The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited warranty also applies to repaired or replacement Product for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty; whichever is longer.

Appendix103Limited warrantyWhat is not covered by this limited warranty?This limited warranty does not cover:Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water or other liquid intrusion; orProduct that has been damaged due to repair, alteration or modification by anyone other than an authorized service representative of VTech; orProduct to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna systems; orProduct to the extent that the problem is caused by use with non-VTech accessories; orProduct whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered or rendered illegible; orProduct purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes); orProduct returned without a valid proof of purchase (see item 2 on the next page); orCharges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit.1.2.3.4.5.6.7.8.

Appendix104Limited warrantyHow do you get warranty service?To obtain warranty service in the United States of America, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377.NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls and features may save you a service call.Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product(s) to the service location. VTech will return repaired or replaced Product under this limited warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty.What must you return with the Product to get warranty service?Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty; andInclude a “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; andProvide your name, complete and correct mailing address, and telephone number.1.2.3.

Appendix105Limited warrantyOther limitationsThis warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this Product. The warranty exclusively describes all of VTech’s responsibilities regarding the Product. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification.State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state or province to province.Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the Product is fit for ordinary use) are limited to one year from the date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the Product or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.Please retain your original sales receipt as proof of purchase.

Appendix106FCC, ACTA and IC regulationsFCC Part 15This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:Reorient or relocate the receiving antenna.Increase the separation between the equipment and receiver.Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.Consult the dealer or an experienced radio/TV technician for help.Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this telephone.••••

Appendix107FCC, ACTA and IC regulationsFCC Part 15To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. Caution: To maintain the compliance with the FCC’s RF exposure guideline, the telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more.This Class B digital apparatus complies with Canadian ICES-003.For body worn operation, this pendant has been tested and meets the FCC RF exposure guidelines when used with the VTech accessories supplied or designated for this product. Use of other accessories may not ensure compliance with FCC RF exposure guidelines.

Appendix108FCC, ACTA and IC regulationsFCC Part 68 and ACTAThis equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See the installation instructions in the user’s manual.The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information, contact your telephone service provider.This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone service provider or a qualified installer.

Appendix109FCC, ACTA and IC regulationsFCC Part 68 and ACTAIf this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited warranty.If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service. The telephone service provider is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone service provider is required to inform you of your right to file a complaint with the FCC. Your telephone service provider may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone service provider is required to notify you if such changes are planned.If this product is equipped with a corded or cordless handset, it is hearing aid compatible.If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:Remain on the line and briefly explain the reason for the call before hanging up.Perform such activities in off-peak hours, such as early morning or late evening.

Appendix110FCC, ACTA and IC regulationsIndustry CanadaOperation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference, including interference that may cause undesired operation.The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada technical specifications were met.The Ringer Equivalence Number (REN) for this terminal equipment is 0.1B. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.This product meets the applicable Industry Canada technical specifications.

Appendix111Technical specificationsFrequency controlCrystal controlled PLL synthesizerTransmit frequencyTelephone base: 1921.536-1928.448 MHzHandset: 1921.536-1928.448 MHzPendant: 1921.536-1928.448 MHzChannels 5Nominal effective rangeMaximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use.Power requirementsTelephone base: 6V DC @ 400mAHandset charger: 6V AC @ 300mAHandset battery: 2.4V Ni-MHPendant charger: 6V DC @ 400mAPendant battery: 3.7V Li-ionMemory Directory: 50 memory locations; up to 30 digits and 15 charactersCaller ID log: 50 memory locations; up to 24 digits and 15 characters

112AAdd a handset 12–13Add a pendant 14Add a phonebook entry 48Add a reminder 53Alphabetical search 49Announcement 55Answer a call 37Answering system and voicemail 61Answering system operation 61–70Answering system settings 55–60Answer on/off 57Audio Assist 39BBattery backup 7CCall intercept 64Call screening 58, 63–64Call waiting 41Caller ID 50–52Chain dialing 43Check voicemail 42Clear voicemail indicators 31Clock 28DDate and time 28Delete a phonebook entry 49Delete a speed dial entry 26Delete messages 65, 66, 67Deregister all devices 15Dialing options 51Dial mode 34EECO mode 97Edit a phonebook entry 49Edit a speed dial entry 25End a call 37Equalizer 38FFind handset 45Find pendant 45HHandset battery 75–76Handset battery charging 8Handset battery installation 2Handset charger installation 3Handset layout 20–23Handset locator 45Happy message 36Home area code 33Index

113IndexIIntercom 47JJoin a call 46KKey tone 32LLCD language 30Limited warranty 102–105MMaintenance 98Make a call 37Memo 68Menu 24Message alert tone 60, 64Message capacity 63Message playback 65–66Message recording time 60Missed call indicator 50Mute 40NNumber of rings 58OOperating range 97Operation 37–43, 61–70PPendant attachment 5–6Pendant battery 77Pendant battery charging 9Pendant charger installation 4Pendant layout 18–19Phonebook 48–49Play messages 65–66Power outage 7QQuiet mode 35RRecord an announcement 56Redial 42Reminder 53–54Remote access 59, 69Rename handset 32Review a caller ID log entry 51Review phonebook entries 48Review reminders 54Ringer silencing 41Ringer tone 27Ringer volume 27

114IndexSSave a caller ID log entry 52Set date and time 28Settings 24–36, 55–60Share a call 46Speakerphone 38Speed dial 24–26TTalking digit 30Technical specifications 111Telephone base installation 1Telephone base layout 16–17Tone dialing 34, 42Transfer a call 44Troubleshooting 78–92VVoice Announce caller ID 29Voice command 36, 71–74Voicemail 31, 61, 62Volume 27, 40, 64, 65, 66WWarranty 102–105

VTECH TELECOMMUNICATIONS LTD.A member of THE VTECH GROUP OF COMPANIES.Distributed in the U.S.A. by VTech Communications, Inc., Beaverton, Oregon 97008.Distributed in Canada by VTech Technologies Canada Ltd., Richmond, B.C. V6W 1L5.VTech is the registered trademark of VTech Holdings Limited.Copyright © 2013 for VTECH TELECOMMUNICATIONS LTD.All rights reserved. Printed in China.91-006552-010-100