VTech Telecommunications 80-9103-00 1.9GHz Digital Modulation Cordless Phone_DECT Portion User Manual

VTech Telecommunications Ltd 1.9GHz Digital Modulation Cordless Phone_DECT Portion

User Manual

User’s manualCLP99183/CLP99283/CLP99353/CLP99383/CLP99483/CLP99553/ CLP99583DECT 6.0 cordless telephone/answering system with  BLUETOOTH® wireless technology
Congratulationson your purchase of this AT&T product. Before using this AT&T product, please read the Important safety information section on pages 119-118  of this manual. Please thoroughly read this user’s manual for all the  feature operations and troubleshooting information necessary to install  and operate your new AT&T product. You can also visit our website at  www.telephones.att.com or call 1 (800) 222-3111.  In Canada, dial 1 (866) 288-4268.This telephone system is compatible with certain AT&T DECT 6.0 cordless headsets. Visit www.telephones.att.com/headsets for a list of compatible cordless headsets.Model number:   CLP99183 (one handset)      CLP99283 (two handsets)      CLP99353/CLP99383 (three handsets)      CLP99483 (four handsets)      CLP99553/CLP99583 (five handsets)Type:     DECT 6.0 cordless telephone/answering system with       caller ID/call waitingSerial number: Purchase date: Place of purchase: Both the model and serial numbers of your AT&T product can be found on the bottom of the telephone base. Save your sales receipt and original packaging in case it is necessary to return your telephone for warranty service. © 2013 Advanced American Telephones. All Rights Reserved. AT&T and  the AT&T logo are trademarks of AT&T Intellectual Property licensed to  Advanced American Telephones, San Antonio, TX 78219. Printed in China.Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license.TCompatible withHearing Aid T-CoilTIA-1083The ENERGY STAR® program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STAR® label indicating it meets the latest energy efficiency guidelines.
Complete user’s manual CLP99183/CLP99283/CLP99353/CLP99383/CLP99483/CLP99553/ CLP99583 DECT 6.0 cordless telephone/ answering system with  caller ID/call waitingTable of contentsGetting startedQuick reference guide - handset ........1Quick reference guide -  telephone base ......................................4Installation .....................................................7Telephone base and charger  installation ...............................................8Telephone base installation ............8Charger installation ............................. 8Battery installation and charging ....... 9Installation options ................................. 11Tabletop to wall mount  installation.......................................... 11Wall mount to tabletop  installation.......................................... 12Telephone settingsHandset settings ...................................... 13Ringer volume ..................................... 14Ringer tone ........................................... 14Set date/time ...................................... 15LCD language ...................................... 16Caller ID announce ........................... 17Set speed dial voicemail  number ................................................. 18Voicemail (visual message  waiting) indicator ............................ 18Clear voicemail indication  ........... 19Rename handset   ............................. 20Key tone ................................................. 20Use caller ID to automatically  set date and time ........................... 21Home area code ................................. 21Dial mode .............................................. 22Web address ........................................ 22QUIET mode ......................................... 23Telephone base settings ...................... 24Ringer volume ..................................... 25Ringer tone ........................................... 25Set date/time ...................................... 26LCD language ...................................... 27Caller ID announce ........................... 28Set speed dial voicemail  number ................................................. 29Voicemail (visual message  waiting) indicator ............................ 29Clear voicemail indication  ........... 30Rename base ....................................... 31Key tone ................................................. 31Use caller ID to automatically  set date and time ........................... 32Home area code ................................. 32Dial mode .............................................. 33Web address ........................................ 33
Telephone operationTelephone operation.............................. 34Making a call ........................................ 34On hook dialing (predialing) ........ 34Answering a call ................................ 34Ending a call ........................................ 35Auto off .................................................. 35Temporary ringer silencing ........... 35Full duplex speakerphone ............. 36Last number redial ............................ 36Equalizer ................................................. 38Options while on calls .......................... 39Volume control ................................... 39Call waiting ........................................... 39Mute ......................................................... 40Chain dialing ........................................ 41Temporary tone dialing .................. 43Blind transfer ....................................... 43Multiple handset useMultiple handset use ............................. 45Handset locator .................................. 45Join a call in progress ..................... 45Intercom ....................................................... 46Answer an incoming call during  an intercom call .............................. 48Call transfer using intercom .............. 49Push-to-talk (PTT) ................................... 50Turn PTT on or off ............................. 50PTT call to a single device ............ 51PTT call to multiple devices ......... 53Answer a PTT call .............................. 55Change a one-to-one PTT call  to an intercom call ........................ 56Answer an incoming call during  a PTT call ............................................ 56Make an outgoing call during  PTT call ................................................ 57End or leave a PTT call ................... 57DirectoryAbout the directory ................................ 58Shared directory ................................. 58Capacity .................................................. 58Create directory entries ....................... 59Create a new directory entry ...... 59Add a predialed telephone  number to the directory .............. 60Review the directory .............................. 61Review directory entries ................ 61Search by name.................................. 62Dial, delete or edit  directory entries ................................. 63Display dial ........................................... 63Delete a directory entry ................. 63Edit a directory entry ....................... 64Speed dial ................................................... 65Assign a speed dial number......... 65Assign your voicemail speed dial number ................................................. 66Reassign a speed dial number .... 66Delete a speed dial number......... 67Make a call using speed dial ....... 67Check your voicemail using  speed dial ........................................... 67Caller IDAbout caller ID ......................................... 68Information about caller ID  with call waiting .............................. 68Caller ID history ....................................... 69How the caller ID history  (caller ID log) works ...................... 69Missed (new) call indicator ........... 69Caller ID operation ................................. 70Memory match .................................... 70Review the caller ID history ......... 71View dialing options ......................... 72Dial a caller ID log entry ............... 72
Delete caller ID log entries .......... 72Save a caller ID log entry to  the directory ...................................... 73Reasons for missing caller ID  information ........................................... 74Answering systemAnswering system settings ................. 75Announcement ................................... 75Answer on/off ..................................... 78Call screening ...................................... 79Number of rings ................................. 80Remote access code ........................ 81Message alert tone ........................... 82Message recording time ................. 83About the answering system............. 84Answering system and  voicemail indicators ....................... 84Using the answering machine  and voicemail together ............... 85Message capacity .............................. 85Voice prompts ..................................... 86Call screening ...................................... 86Call intercept ....................................... 87Base ringer ........................................... 87Temporarily turning off the  message alert tone ........................ 87Message playback ................................... 88Options during playback ................ 89Delete all old messages ................. 91Recording and playing memos ......... 92Record a memo .................................. 92Play back a memo ............................ 93Base message counter displays ....... 94Message counter displays ............. 94Remote access .......................................... 95AppendixAdding and registering handsets/headsets ................................................. 97Register a handset to the  telephone base ................................ 97Deregistering handsets ........................ 99Deregister all handsets from the telephone base ................................ 99Alert tones and lights .........................100Handset screen icons ....................100Telephone base screen icons ....100Handset alert tones ........................101Telephone base alert tones ........101Lights .....................................................102Screen display messages ..................103Screen messages .............................103Troubleshooting .....................................106Maintenance.............................................115Important safety information ..........116Safety information ...........................116Especially about cordless  telephones .......................................117Precautions for users of  implanted cardiac  pacemakers ......................................118Pacemaker patients ........................118ECO mode ...........................................118Especially about telephone answering systems .......................118FCC Part 68 and ACTA........................119FCC Part 15 ..............................................120Limited warranty ....................................121Technical specifications .....................123DECT 6.0 digital technology .......123Telephone operating range ........123Redefining long range coverage and clarity ........................................123HD audio ..............................................123IndexIndex ............................................................124
6Getting startedSee pages 8-9 for  easy instructions.You must install and charge the battery before using the telephone. STOP!InstallationInstall the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base can be placed on a flat surface or vertically mounted on the wall (see page 11). For optimum range and better reception, place the telephone base in a central and open location.If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (see the following page). The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.Your product may be shipped with protective stickers covering the handset and telephone base displays - remove them before use.For customer service or product information, visit our website at  www.telephones.att.com or call  1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.Avoid placing the telephone base too close to:Communication devices such as television sets, VCRs, or other  cordless telephones.Excessive heat sources.Noise sources such as a window with traffic outside, motors, microwave ovens, refrigerators, or fluorescent lighting.Excessive dust sources such as a workshop or garage.Excessive moisture.Extremely low temperature.Mechanical vibration or shock such as on top of a washing machine  or workbench.•••••••
Getting started7Telephone base and charger installationInstall the telephone base and charger as shown below.The telephone base is ready for tabletop use. If you want to change to wall mounting, see Installation options on page 11 for details.IMPORTANT INFORMATIONUse only the power adapter(s) supplied with this product. To order a replacement power adapter, visit our website at www.telephones.att.com or call   1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.••Plug the power adapter into a power outlet not controlled by a wall switch.Charger installationTelephone base installationRaise the antenna.Plug the other end of the telephone line cord into the telephone jack on the back of the telephone base.Route the power adapter cord through this slot.Plug the small end of the telephone base power adapter into the power adapter jack on the back of the telephone base.Plug the large end of the telephone base power adapter into a power outlet not controlled by a wall switch.Plug one end of the telephone line cord into a telephone jack or a DSL filter.If you have DSL high-speed Internet service, a DSL filter (not included) is required.Route the telephone line cord through this slot.
8Getting startedBattery installation and chargingInstall the battery as shown below. Once you have installed the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use. The battery is fully charged after 16 hours of continuous charging. See the table on page 126 for battery operating times.If the screen shows Place in charger and   flashes, you need to charge the handset without interruption for at least 30 minutes to give the handset enough charge to use the telephone for a short time. The following table summarizes the battery charge indicators and actions to take.Battery indicators Battery status ActionThe screen is blank, or shows Place in charger  and   (flashing).Battery has no or very little charge. The handset cannot be used.Charge without interruption (at least 30 minutes).The screen shows  Low battery and  (flashing).Battery has enough charge to be used for a short time.Charge without interruption (at least 30 minutes).The screen shows  HANDSET X.Battery is charged. To keep the battery charged, place it in the telephone base or charger when not in use.Step 1Plug the battery connector securely into the socket inside the handset battery compartment. Insert the supplied battery with the label THIS SIDE UP facing up as indicated.Step 2Align the cover flat against the battery compartment, then slide it upwards until it clicks into place.NOTE: If you are on a phone call in low battery mode, you hear four short beeps  every minute. THIS SIDE UP / CE CÔTÉ VERS LE HAUTBattery Pack / Bloc-piles :BT183342/BT283342 (2.4V 400mAh Ni-MH)WARNING / AVERTISSEMENT :DO NOT BURN OR PUNCTURE BATTERIES.NE PAS INCINÉRER OU PERCER LES PILES.Made in China / Fabriqué en chine        THIS SIDE UP / CE CÔTÉ VERS LE HAUTBattery Pack / Bloc-piles :BT183342/BT283342 (2.4V 400mAh Ni-MH)WARNING / AVERTISSEMENT :DO NOT BURN OR PUNCTURE BATTERIES.NE PAS INCINÉRER OU PERCER LES PILES.Made in China / Fabriqué en chine
Getting started9Battery installation and chargingIMPORTANT INFORMATIONUse only the supplied rechargeable battery or replacement battery (model BT183342). To order, visit our website at www.telephones.att.com or call  1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.If you do not use the handset for a long time, disconnect and remove the battery to prevent possible leakage.••After you install your telephone or power returns following a power outage, the handset and telephone base will prompt you to set the date and time. For instructions, see  Set date/time on page 21 or page 26. To skip setting the date and time, press  OFF/CANCEL on the handset or CANCEL on the telephone base.Step 3Charge the handset by placing it face forward in the telephone base or charger. The CHARGE light on the handset is on during charging.CHARGE light
10Getting startedQuick reference guide-telephone base USB portThe USB port in the telephone base is used for charging external electronic devices.•
Getting started11Installation optionsYour telephone base is ready for tabletop use. If you want to mount your telephone on a wall, follow the steps below to connect the telephone base with a standard dual-stud telephone wall mounting plate. You may need a professional to install the mounting plate.Tabletop to wall mount installation1. Unplug the power adapter from the power outlet. Unplug the telephone line cord from the wall jack (or DSL filter).2. Press down on the tabs on the wall mount bracket on the telephone base to release it from tabletop orientation.3. Swivel the wall mount bracket down to wall mount position and push it into the telephone base until it clicks into place.4. Plug the telephone line cord (or DSL filter) into the wall jack. Plug the power adapter into a power outlet not controlled by a wall switch. Align the holes on the back of the telephone base with the wall  mounting plate.5. Slide the telephone base down until it locks securely. Bundle the telephone line cord and power adapter cord neatly with twist ties.14523
12Getting startedInstallation optionsWall mount to tabletop installation1. If the telephone line cord and power adapter cord are bundled, untie them first. Push the telephone base up to remove it from the wall. Unplug the telephone line cord (or DSL filter) from the wall. Unplug the power adapter from the power outlet. 2. Swivel the wall mount bracket up to tabletop position and push it into the telephone base until it clicks into place.3. Plug the telephone line cord (or DSL filter) into the wall jack. Plug the power adapter into a power outlet not controlled by a wall switch. Bundle the telephone line cord and power adapter cord neatly with twist ties.1 23
Bluetooth13Introducing BluetoothYour new AT&T CLP99183/CLP99283/CLP99353/CLP99383/CLP99483/CLP99553/CLP99583 telephone system with Bluetooth wireless technology has the following features:Pair up to 4 Bluetooth enabled devices (cell phones or headsets) with the telephone base.Connect a maximum of 2 Bluetooth enabled devices to make and receive cell calls. Both Bluetooth enabled devices can be active on a call at  a time.Connect a Bluetooth enabled headset for making and receiving home calls.Conference any combination of cell and home call. Make and receive calls using your cell phone service with your telephone base or system handsets.IMPORTANT INFORMATIONAfter plugging in the telephone base, wait at least 20 seconds before connecting a Bluetooth device. The screen shows Bluetooth system busy  if you try to connect too soon.Refer to the user's manual of your Bluetooth enabled cell phone or headset for more information about how that device uses Bluetooth connectivity.Bluetooth wireless technology operates within a short range (up to 30 feet) from the telephone base. Keep connected cell phones and headsets within this range.If your cell phone has poor reception in your home, the CLP99183/CLP99283/CLP99353/CLP99383/CLP99483/CLP99553/CLP99583  cannot improve the reception. However, if there is a location in your house with better reception, you can leave your cell phone at that location while you use the CLP99183/CLP99283/CLP99353/CLP99383/CLP99483/CLP99553/CLP99583 cell line. For optimal performance, the cell phone must be within 15 feet of the telephone base.If you experience poor sound quality, it may be caused by the distance between your cell phone and the telephone base. To improve the performance, place your cell phone closer to the telephone base (within 15 feet) and make sure that there are no physical obstacles such as large furniture or thick wall in between.••••••••••
Bluetooth14Introducing BluetoothCharge your cell phone while it is connected to the telephone base. Your cell phone's battery discharges faster while it is connected to the telephone base via Bluetooth wireless technology.Monitor your cell phone's usage because minutes may be deducted from your cellular plan for the duration of all cell calls, depending on the terms of your plan.Refer to the Bluetooth setup section (pages 20-31) to learn how to set up your Bluetooth device. Refer to the Telephone operation section  (pages 46-61) on how to operate your Bluetooth devices with your new AT&T CLP99183/CLP99283/CLP99353/CLP99383/CLP99483/CLP99553/CLP99583 telephone system with Bluetooth wireless technology. Refer to the Troubleshooting section (pages 127-139) if you experience difficulty when using the telephone system.The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by  Advanced American Telephones and its parent, VTech Holdings Limited, is under license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their  respective owners.••
Bluetooth15Bluetooth setupTo use a Bluetooth enabled cellular phone with your telephone, you must first pair and connect your Bluetooth cellular phone with the telephone base. The CLP99183/CLP99283/CLP99353/CLP99383/CLP99483/CLP99553/CLP99583 can then be used to make or answer calls on the cell phone line.Bluetooth wireless technology operates within a short range (up to 30 feet). When you pair a Bluetooth cell phone or Bluetooth headset to the telephone base, keep the device within 15 feet of the telephone base for optimal performance. Add a cell phoneBefore you begin, make sure that you have cellular coverage and your Bluetooth enabled cell phone is not connected to any other Bluetooth device. Refer to your cell phone user’s manual to learn how to search for or add new Bluetooth devices.To pair and connect a cell phone:1. Press MENU on the telephone base in idle mode to enter the main menu.2. Press qCID or pDIR to highlight Bluetooth, then  press SELECT.3. Press SELECT to choose Add device.4. Press SELECT to choose Add cellular. The screen displays Please wait... followed by 1. If cell is connected to BT device, please disconnect it.If there are already 4 paired devices on the device list, the 4th device on the device list will be automatically removed, regardless of whether the new device pairing is successful or not.If there are already 2 active devices on the device list with prefix D1: or D2:, the telephone base shows Only 2 devices can be ready for connection. You are prompted to deactivate an active device.5. Press NEXT. The screen displays 2. Place cell phone next to base.All devices that are connected to the telephone base are disconnected until the pairing process is completed.•••DiretoryCaller ID logIntercomBluetooth                 p      q SELECT                 BACK                BLUETOOTHAdd device                  Device listDownload dirp      q SELECT                 BACK                ADD DEVICE Add cellularAdd headset          p      q  BACK                  SELECT               Set cell to search base:  AT&T DECT 6.0 PIN:0000
Bluetooth16Bluetooth setup6. Press NEXT to turn on the telephone base discoverable mode. The screen displays Set cell to search base: AT&T DECT 6.0 PIN: 0000.7. Promptly turn on the Bluetooth feature of your cell phone and search for or add new devices. Once your cell phone finds your AT&T phone (AT&T DECT 6.0), press the appropriate key on your cell phone to continue the pairing process.Your cell phone may require a passcode. Enter the cell phone passcode (typically 0000) into the telephone base and press SET.Enter the PIN of the telephone base (the default PIN is 0000) into your cell phone to continue the pairing process if required.8. When a device is successfully connected, the corresponding status icon  (   1 or   2) displays. The corresponding device light on the telephone base (CELL 1 or CELL 2/HEADSET) turns on.If you have trouble pairing your cell phone, it may not be compatible with your CLP99183/CLP99283/CLP99353/CLP99383/CLP99483/CLP99553/CLP99583. Check the Bluetooth compatibility list at  www.telephones.att.com.NOTES:The pairing process may take up to one minute. If the pairing process fails, try again.The steps for the pairing process may vary for different cell phones. If this happens, follow the prompts on your cell phone and your CLP99183/CLP99283/CLP99353/CLP99383/CLP99483/CLP99553/CLP99583 to complete the pairing process.Refer to the user’s manual of your cell phone on how to search for or add a new Bluetooth device.•••••
Bluetooth17Bluetooth setupAdd a headsetBefore you begin, make sure that your Bluetooth enabled headset is not connected to any other Bluetooth device. Refer to your headset user’s manual to learn how to search for or add new Bluetooth devices.To pair and connect a headset:1. Press MENU on the telephone base in idle mode to enter the main menu.2. Press qCID or pDIR to highlight Bluetooth, then press SELECT.3. Press SELECT to choose Add device.4. Press SELECT to choose Add headset, then press SELECT. The screen displays Please wait... followed by If headset is connected to cell, please disconnect it.5. Press NEXT. The screen displays Pls set headset to discoverable mode. Set your headset to discoverable mode (refer to the user’s manual of your headset), then press NEXT.6. The screen displays Searching for Bluetooth headsets....7. When the screen displays the found devices, press qCID or pDIR to highlight your headset if necessary, then press SELECT. Enter the PIN of your headset if required. The PIN for most Bluetooth devices is 0000 (refer to the user’s manual of your headset), then  press NEXT.8. When a device is successfully connected, the corresponding status icon  (  2) displays and the CELL 2/HEADSET light on the telephone base  turns on.If you have trouble pairing your headset, it may not be compatible with your CLP99183/CLP99283/CLP99353/CLP99383/CLP99483/CLP99553/CLP99583. Check the Bluetooth compatibility list at  www.telephones.att.com.•DiretoryCaller ID logIntercomBluetooth                 p      q SELECT                 BACK                BLUETOOTHAdd device                  Device listDownload dirp      q SELECT                 BACK                ADD DEVICE Add cellularAdd headset          p      q  BACK                  SELECT               Pls set headset to discoverable mode  NEXT              BACK                Searching for Bluetooth  headsets...
Telephone settingsHandset and telephone base settingsUse the menu to change the cordless handset or telephone base settings. 1. Press MENU on the handset or telephone base when it is not in use to enter the main menu.2. Press qCID or pDIR on the handset, or press  qCALLER ID or pDIRECTORY on the telephone base to scroll to the feature to be changed. When scrolling through the menu, the selected menu item is highlighted.3. Press MENU to select the highlighted item.NOTE: Press  OFF/CANCEL on the handset, or press CANCEL on the telephone base to cancel an operation, back up to the previous menu or exit the menu display. Press and hold  OFF/CANCEL on the handset, or press CANCEL on the telephone base to return to idle mode. Intercom      Ringers Set date/time Caller ID annc      BACK    S  BACK      SELECT            BluetoothRingersSet date/timeCaller ID AnncBACK     SELECT
Telephone settingsHandset and telephone base settingsRinger volumeYou can set the ringer volume for incoming calls on all lines. When the ringer volume for all calls (home and cellular is set to off, a steady ringer off icon  appears. 1. Press MENU in idle mode to enter the main menu.2. Press qCID or pDIR on the handset, or press qCALLER ID or pDIRECTORY on the telephone base to scroll to Ringers,  then press SELECT.3. Press SELECT again to select Ringer volume.4. Press qCID or pDIR on the handset, or press qCALLER ID or pDIRECTORY on the telephone base to sample each  volume level.5. Press  SET to save your preference. There is a confirmation tone and the screen returns to the previous menu.-OR-Press qVOLUME p on the telephone base to set the ringer volume while the telephone base is in idle mode to set the ringer volume of the telephone base.Press SET to confirm and you hear a confirmation tone.NOTES:Changing the handset ringer volume does not affect base  ringer volume. If the ringer volume is set to off, that handset is silenced for all incoming calls.The ringer volume level also determines the ringer levels of intercom calls (page 63).If the ringer volume is set to off, the caller ID will not be announced and the screen will briefly display Caller ID won’t be announced.1.2.••••RINGERSRinger volume                Ringer tonep      q SELECT                 BACK                RINGER VOLUMEp      q SELECT                 BACK                RINGERS Ringer volume                           Ringer tone BACK    S  BACK      SELECT             RINGER VOLUME BACK    S  BACK      SELECT
Telephone settings20Handset and telephone base settingsRinger toneYou can select the ringer tones for incoming home and cell calls.To select a ringer tone:Press MENU in idle mode to enter the main menu.Press qCID or pDIR on the handset, or press qCALLER ID or pDIRECTORY on the telephone base to highlight Ringers, then press SELECT .Press qCID or pDIR on the handset, or press qCALLER ID or pDIRECTORY on the telephone base to highlight Ringer tone, then press SELECT .Press qCID or pDIR on the handset, or press qCALLER ID or pDIRECTORY on the telephone base to highlight All lines, Home, Cell 1 or Cell 2, then press SELECT .Press qCID or pDIR on the handset, or press qCALLER ID or pDIRECTORY on the telephone base to sample each ringer tone. The current ringer tone is checked.  A sample of each ringer tone plays as you scroll through the choices.Press SELECT to select and save your choice. You hear a confirmation tone.NOTE: If you turn off the ringer volume, you will not hear ringer tone samples.1.2.3.4.5.6.   BACK      SELECT            RINGER TONE 1                    2 3CK    S  BACK      SELECT            RINGERS Ringer volume Ringer tone              BACK    SRINGER TONE All lines                 Home Cell 1 CK  S  BACK      SELECT            RINGERSRinger volume      Ringer tone     p      q SELECT                 BACK                RINGER TONEAll lines             HomeCell 1p      q SELECT                 BACK                RINGER TONE 1                        2 3Cp      q SELECT                 BACK
21Telephone settingsHandset and telephone base settingsSet date/timeThe answering system announces the day and time of each message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. The year must be set so that the day of the week can be calculated from the caller ID information. You can turn off the date and time settings of the caller ID service and set the date and time manually (see Use caller ID to automatically  set date and time on page 27).After a power failure or handset registration, the system prompts you to set the date and time. To set the date and time manually:Press MENU in idle mode to enter the main menu.Press qCID or pDIR on the handset, or press qCALLER ID or pDIRECTORY on the telephone base to scroll to Set date/time and then press SELECT.Press qCID or pDIR on the handset, or press qCALLER ID or pDIRECTORY on the telephone base to select the month, then press NEXT, or enter the number using the dialing keys.Press qCID or pDIR on the handset, or press qCALLER ID or pDIRECTORY on the telephone base to select the day, then press NEXT, or enter the number using the dialing keys.Press qCID or pDIR on the handset, or press qCALLER ID  or pDIRECTORY on the telephone base to select the year, or enter the number using the dialing keys, then press NEXT to move on to set the time.Press qCID or pDIR on the handset, or press  qCALLER ID or pDIRECTORY on the telephone base to select the hour, then press SAVE, or enter the number using the dialing keys.Press qCID or pDIR on the handset, or press  qCALLER ID or pDIRECTORY on the telephone base to select the minute, then press SAVE, or enter the number using the dialing keys.1.2.3.4.5.6.7. Caller ID log Intercom Ringers Set date/time          BACK    S Set date         09/30/10   MM/DD/YY K    S Set time         05:41 PMK  S  BACK       SAVE              BACK       NEXT         BACK      SELECT            IntercomBluetoothRingersSet date/time             p      q SELECT                 BACK                SET DATE                    09/30/10    MM/DD/YYp      q  NEXT                 BACK                SET TIME                    05:41 PM    p      q  SAVE                 BACK
Telephone settings22Handset and telephone base settings8. Press qCID or pDIR on the handset, or press qCALLER ID or pDIRECTORY on    the telephone base to highlight AM or PM, or press 2 for AM or  7 for PM. Press SAVE to confirm. There is a confirmation tone and the    screen returns to the previous menu. NOTE: If the clock is not set when a message is recorded, the system announces, “Time and day not set,” before it plays the message.LCD languageYou can select the language used for all screen displays. 1. Press MENU in idle mode to enter the main menu.2. Press qCID or pDIR on the handset, or press qCALLER ID or pDIRECTORY on the telephone base to scroll to Settings, then press SELECT.3. Press SELECT to choose LCD language.4. Press qCID or pDIR on the handset, or press qCALLER ID or pDIRECTORY on the telephone base to highlight English, Français or Español, then press SELECT. The screen prompts Set English/Français/Español as LCD language? 5. Press YES to save your preference. There is a confirmation tone and the screen returns to the previous menu.  Press NO to cancel the operation.NOTE: If you accidentally change the LCD language to French or Spanish, you can reset it back to English without going through the French or Spanish menus. Press MENU on the handset in idle mode, then enter 364#. Press  OFF/CANCEL after the confirmation tone.  BACK      SELECT          SETTINGS LCD language     Voicemail # Clear voicemail BACK    S  BACK      SELECT              LCD LANGUAGE      >English         Francais Espanol,SETTINGSLCD language         Voicemail #Clr voicemail p      q SELECT                 BACK                p      q SELECT                 BACK                  LCD LANGUAGE               LCD language      Francais Espanol,
23Telephone settingsHandset and telephone base settingsCaller ID announceThe caller ID announce feature lets you know who’s calling without having to look at the display. When you have an incoming call, the handset and/or base speaks “Call from...” and the name of the caller based on the directory or caller ID information. If the caller’s name is private or unknown, the phone number up to the last 11 digits will be announced. If the caller’s phone number is also private or unknown, no information will be announced. The default setting is On.To turn on or off the caller ID announce feature:1. Press MENU in idle mode to enter the main menu.2. Press qCID or pDIR on the handset, or press qCALLER ID or pDIRECTORY on the telephone base to scroll to Caller ID annc, then press SELECT. 3. Press qCID or pDIR on the handset, or press qCALLER ID or pDIRECTORY on the telephone base to highlight On or Off, then press  SELECT.  There is a confirmation tone. The handset screen shows Caller ID Annc On on all HS & BS briefly and the telephone base screen shows Caller ID Annc On on all devices briefly before returning to the previous menu.  NOTES: To use the caller ID announce feature, you must subscribe to caller ID service from your telephone service provider.When there are up to five handsets registered, the telephone system supports caller ID announce for all handsets. If six or more handsets are registered, the system supports caller ID announce for the first four  registered handsets only.This feature does not announce information for call waiting calls.It takes at least 2 rings for the phone to receive caller ID information and announce it. If the phone is answered before the end of the second ring, the phone won’t have time to announce the caller’s information.Pronunciation of names may vary with this feature. Not all names may be pronounced correctly.Caller ID announce is available in English only.••••••  BACK      SELECT        Intercom      Ringers Set date/time Caller ID annc      BACK    S  BACK      SELECT             CALLER ID ANNC      Off  >On             BluetoothRingersSet date/timeCaller ID AnncBACK     SELECTCALLER ID ANNC OffOnBACK       SET
Telephone settings24Handset settingsSet speed dial voicemail numberThis feature lets you save your voicemail number for easy access when you press and hold the   1 key.To save your voicemail number:1. Press MENU in idle mode to enter the main menu.2. Press qCID or pDIR on the handset, or press qCALLER ID or pDIRECTORY on the telephone base to scroll to Settings, then press SELECT. 3. Press qCID or pDIR on the handset, or press qCALLER ID or pDIRECTORY on the telephone base to scroll to Voicemail #, then press SELECT.4. Use the dialing keys to enter the voicemail access number provided by your telephone service provider (up to 30 digits) when prompted.Press qCID or pDIR on the handset, or press qCALLER ID or pDIRECTORY on the telephone base to move the cursor to the left or right.Press MUTE/DELETE on the handset to erase a digit.Press and hold MUTE/DELETE on the handset to erase all digits.Press and hold REDIAL/PAUSE to enter a  three-second dialing pause (a p appears).5. Press SAVE to save. There is a confirmation tone and the screen displays Voicemail # saved then returns to the previous menu.Voicemail (visual message waiting) indicatorIf you subscribe to a voicemail service offered by your telephone service provider, this feature provides a visual indication when you have new voicemail messages. New voicemail and the   icon appear on the handset screen.NOTES:This feature does not indicate new messages recorded on your phone’s built-in answering system.For more information about the difference between your answering system and voicemail, see page 90.••••••HANDSET 1New voicemail10:21PM 2/11 BACKSP       SAVE                     VOICEMAIL #       800-222-311-          SELECT               SETTINGS Voicemail #      Clear voicemail Key tone BACK    S  BACK     p      q SELECT                 BACK                    SETTINGS               Voicemail #          Clr voicemail Key toneVOICEMAIL #                    800-222-311-      p      q  SAVE                BACKSP
25Telephone settingsHandset and telephone base settingsClear voicemail indication Use this feature when the telephone indicates there is new voicemail but there is none. For example, when you have accessed your voicemail while away from home. This feature only turns off the displayed New voicemail and the  icon; it does not delete your voicemail messages. As long as you have new voicemail messages, your telephone service provider continues to send the signal to turn on the indicators.To manually turn off the new voicemail indicators:1. Press MENU when in idle mode to enter the  main menu.2. Press qCID or pDIR on the handset, or press qCALLER ID  or pDIRECTORY on the telephone base to scroll to Settings, then press SELECT. 3. Press qCID or pDIR on the handset, or press qCALLER ID or pDIRECTORY on the telephone base to scroll to Clear voicemail, then press SELECT. The screen shows Reset Voicemail Indication? 4. Press SAVE to turn the voicemail indication off. There is a confirmation tone and the screen returns to the previous menu.NOTES:Your telephone service provider voicemail may alert you to new messages with a stutter (broken) dial tone. Contact your telephone service provider for more details.For information about using your voicemail service, contact your telephone service provider.••Reset VoicemailIndicator?>Clr voicemailRename handsetTelephone settings
Telephone settings26Handset and telephone base settingsKey toneThe handset is set to beep with each key press. You can adjust the key tone volume or turn it off. If you turn off the key tone, there are no beeps when you press keys. 1. Press MENU in idle mode to enter the main menu.2. Press qCID or pDIR on the handset, or press qCALLER ID or pDIRECTORY on the telephone base to scroll to Settings, then press SELECT.3. Press qCID or pDIR on the handset, or press qCALLER ID or pDIRECTORY on the telephone base to scroll to Key tone, then press SELECT.4. Press qCID or pDIR on the handset, or press qCALLER ID or pDIRECTORY on the telephone base to select the desired volume or Off.5. Press SET to save your preference. There is a confirmation tone and the screen returns to the  previous menu. Telephone settingsp      q   SET                 BACK               p      q SELECT                 BACK                    SETTINGS               Key tone             CID time sync Dial mode     KEY TONE                 BACK      SET                    KEY TONE       SELECT               SETTINGS Key tone         CID time sync Dial mode BACK    S  BACK
27Telephone settings27Handset and telephone base settingsUse caller ID to automatically set date and timeIf you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. Follow the steps below to turn the CID time sync feature on or off. The default setting is On. 1. Press MENU in idle mode to enter the main menu.2. Press qCID or pDIR on the handset, or press qCALLER ID or pDIRECTORY on the telephone base to scroll to Settings, then press SELECT.3. Press qCID or pDIR on the handset, or press qCALLER ID  or pDIRECTORY on the telephone base to scroll to  CID time sync, then press SELECT.4. Press qCID or pDIR on the handset, or press  qCALLER ID or pDIRECTORY on the telephone base to highlight On or Off, then press SELECT to save. There is a confirmation tone and the screen returns to the previous menu. p      q SELECT                 BACK                    SETTINGS                         Clr voicemail Key tone CID time sync               p      q   SET                 BACK                 CID TIME SYNC               On               Off CID TIME SYNC  >On              Off      BACK     SELECT                SELECT               SETTINGS Clear voicemail Key tone CID time sync          BACK    S  BACK
Telephone settings28Handset and telephone base settingsHome area codeIf you dial seven digits to make a local call (no area code required), enter your area code into the telephone as the home area code. When you receive a call from within your home area code, the caller ID history only displays the seven digits of the telephone number.This feature makes it easy for you to place a call from the caller ID log. If you dial ten digits to make a local phone call, do not use this home area code feature. If you do, you cannot place local calls from your caller ID log, as they will have only seven digits.To set the home area code:1. Press MENU in idle mode to enter the main menu.2. Press qCID or pDIR on the handset, or press qCALLER ID or pDIRECTORY on the telephone base to scroll to Directory, then press SELECT. 3. Press OPTION to choose Home.Press qCID or pDIR on the handset, or press qCALLER ID or pDIRECTORY on the telephone base to scroll to Home area code, then press SELECT. The screen briefly shows  Only for 7 digit dial from CID.4. Use the dialing keys to enter a three-digit home area code. Press MUTE/DELETE to delete a digit.Press and hold MUTE/DELETE to delete all digits. 5. Press SAVE to confirm. There is a confirmation tone and the screen shows Area code will not show in CID briefly before returning to the previous menu.NOTE: If in the future, your telephone service provider requires you to dial ten digits to make a local call (area code plus telephone number), you need to delete your home  area code and dial out locally from the call ID log. With the home area code displayed,  press and hold MUTE/DELETE until the digits are deleted, and then press SELECT.  The home area code is now restored to its default setting of _ _ _ (empty).••
Telephone settingsHandset and telephone base settingsDial modeThe dial mode is preset to tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse dialing before using the telephone. To set the dial mode:1. Press MENU in idle mode to enter the main menu.2. Press qCID or pDIR on the handset, or press qCALLER ID or pDIRECTORY on the telephone base to scroll to Settings, then press  SELECT. 3. Press qCID or pDIR on the handset, or press qCALLER ID or pDIRECTORY on the telephone base to scroll to Dial mode, then press   SELECT. 4. Press qCID or pDIR on the handset, or press qCALLER ID or pDIRECTORY on the telephone base to highlight Touch-tone or Pulse, then press SELECT. There is a confirmation tone and the screen returns to the previous menu. Web addressUse this feature to view the AT&T website address.1. Press MENU in idle mode to enter the main menu.2. Use qCID or pDIR to scroll to Web address, then press  SELECT.29    DIAL MODE              Touch-tone               Pulsep      q SELECT                 BACK                    SETTINGS                         Key tone CID time sync  Dial mode                SELECT               SETTINGS Key tone CID time sync Dial mode          BACK    S  BACK      DIAL MODE  >Touch-tone              Pulse      BACK     SELECT               p      q SELECT              BACK
Telephone settings30Handset and telephone base settingsQUIET modeWhen QUIET mode is turned on, the telephone silences all sounds (except the handset locator paging tone) during the set period of time (1-12 hours). After you turn on QUIET mode, this feature activates immediately and the answering system turns on automatically. When QUIET mode is on, the answering system takes calls and records messages without broadcasting them.To turn QUIET mode on:1. Press and hold QUIET # in idle mode to enter the QUIET mode setting screen. The screen shows Set quiet mode duration (1-12 hours) _ _.2. Use the dialing keys to enter the desired number of hours (1-12) you would like to turn on QUIET mode, then press SELECT. Your screen briefly shows Answering sys is ON during quiet mode and then Quiet mode on.To turn QUIET mode off:While QUIET mode is on, press and hold QUIET #. The screen then shows Quiet mode is off and you hear a confirmation tone.NOTES:If you change the base ringer, handset ringer, ringer volume, key tone, or caller ID announce features when QUIET mode is on, the sample plays but the feature is still muted after saving the setting.After QUIET mode is turned off or the set period of time has expired, all muted features will be activated again.The PTT function is not available when QUIET mode is on.Intercom is available during QUIET mode, but the handset and the telephone base will not ring.•••••
31Make, answer and end a callMake, answer or end a home callUsing a cordless handset:To make a home call:Press  HOME/FLASH or  /SPEAKER, then enter the telephone number.To predial a home call:Enter the telephone number, then press  HOME/FLASH or  /SPEAKER.To answer a home call:Press  HOME/FLASH or  /SPEAKER,  CELL 1,  CELL 2 or any dialing key (0-9 or TONE ).To end a home call:Press  OFF/CANCEL, or put the handset in the telephone base or charger.NOTES:The screen shows the elapsed time as you talk (in hours, minutes and seconds).When predialing (preview numbers before dialing), press MUTE/DELETE to backspace and delete; press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).You cannot answer a home call using your connected cell phone.Using the telephone base:To make a home call:Press  HOME on the telephone base, then enter the telephone number.To predial a home call:Enter the telephone number, then press  HOME.To answer a home call:Press  HOME,  CELL 1,  CELL 2 or any dialing key (0-9 or TONE ).To end a call a home call:Press  HOME.NOTES:The screen shows the elapsed time as you talk (in hours, minutes and seconds).When predialing (preview numbers before dialing), press DELETE/X to backspace and delete; press REDIAL/PAUSE to insert a dialing pause (a p appears).••••••••••••Telephone operation
Telephone operation32Make, answer and end a callUsing a Bluetooth headset:You can use a Bluetooth headset for home calls. However, you need to keep the device within 15 feet of the telephone base for optimal performance. Please see the user’s manual of your Bluetooth headset for more information.To answer a home call using a Bluetooth headset:Press the call key on your headset.To end a home call using a Bluetooth headset:Press the call key on your headset.Call waiting on the home lineIf you subscribe to call waiting service from your telephone service provider, you hear a tone if someone calls while you are already on a call.Press  HOME/FLASH on the handset, or press FLASH on the telephone base to put your current call on hold and take the new call.Press the same key at any time to switch back and forth between calls.••••
Telephone operation33Make, answer and end a callMake, answer or end a cell callThe CLP99183/CLP99283/CLP99353/CLP99383/CLP99483/CLP99553/CLP99583 can be used to make or answer calls on the cell line. You can connect a maximum of 2 Bluetooth enabled devices to the telephone base, and both Bluetooth enabled devices can be used on a cell call at a time.Using a cordless handset:To make a cell call:Press  CELL 1 or  CELL 2. Enter the telephone number, then press DIAL.To predial a cell call:Enter the telephone number, then press  CELL 1 or  CELL 2.To answer a cell call:Press  HOME/FLASH or  /SPEAKER,  CELL 1,  CELL 2 or any dialing key (0-9 or TONE ).To end a cell call:Press  OFF/CANCEL, or put the handset in the telephone base or charger.NOTES:You can also use your cell phone to answer the call.If you do not want to answer the call, press REJECT . The screen returns to the idle mode.When you try to make a cell call but your cell phone is not connected to the base, the handset displays Cellular phone not connected. Please connect to proceed. Press CONNECT to  connect your cell phone to the telephone system. Refer to Bluetooth connection from idle mode on page 23 and Connect/disconnect an active device on page 24.••••••
Telephone operation34Make, answer and end a callUsing the telephone base:To make a cell call:1. Press  CELL 1 or  CELL 2, then enter the telephone number.2. Press DIAL.To predial a cell call:Enter the telephone number, then press  CELL 1 or  CELL 2.To answer a cell call:Press  HOME,  CELL 1,  CELL 2 or any dialing key (0-9 or TONE ).To end a cell call:Press  CELL 1 or  CELL 2.NOTES:You can also use your cell phone to answer the call. If you answer with your cell phone, it discon-nects from the telephone base.If you do not want to answer the call, press REJECT . The screen displays Call rejected and then returns to the idle mode.When you try to make a cell call but your cell phone is not connected to the base, the telephone base displays Cellular phone not connected. Please connect to proceed. Press CONNECT to connect your cell phone to the telephone system. Refer to Bluetooth connection from idle mode on page 23 and Connect/disconnect an active device on page 24.Call waiting on the cell lineIf you subscribe to call waiting service from your cell phone service provider, you hear a beep if someone calls while you are already on a call.Using a cordless handset:Press  CELL 1 or  CELL 2 to put your current call on hold and take the new call.Press  CELL 1 or  CELL 2 at any time to switch back and forth between calls.-OR-Press SWAP to switch. To switch back, press OPTION . Press CID  or  DIR to highlight Swap, then press SELECT .Using the telephone base:Press SWAP on the telephone base. The original call is put on hold and you take the new call.Press OPTION on the telephone base. Press CID  or  DIR to highlight Swap. Press SELECT to resume the original call. The other incoming cell call is put on hold.••••••••••
Telephone operation35Make, answer and end a callAnswer an incoming cell call while on a home callIf you are on a home call and you receive an incoming cell call, you hear a beep and   1 or   2 displays on the handset or telephone base you are using. The telephone base and all other handsets ring.To answer the incoming cell call:Using a cordless handset or the telephone base:Press  CELL 1 or  CELL 2 on the handset. The home call is  automatically placed on hold, all other handsets and the telephone base display Home call on hold and Cell 1/2 line in use alternately.To end the cell call:Using a cordless handset:Press  OFF/CANCEL on the handset. The home line is still on hold. The  telephone base and all other handsets all handsets and the telephone base display Home call on hold.Using the telephone base:Press  CELL 1 or  CELL 2 on the telephone base. The home line is still on hold. All handsets display Home call on hold.To resume the home call on hold:Using a cordless handset:Press  HOME/FLASH on the handset off hold.Using the telephone base:Press  HOME on the telephone base.•••••
Telephone operation36Make, answer and end a callAnswer a home call while on a cell callIf you are on a cell call and you receive an incoming home call, you hear a beep and   displays on the handset or telephone base you are using. The telephone base and all other handsets ring.To answer the incoming home call:Using a cordless handset:Press  HOME/FLASH on the handset. The cell call is automatically placed on hold and the telephone base display Cell 1/2 call on hold and Home line in use alternately.Using the telephone base:Press  HOME on the telephone base. The cell call is automatically  placed on hold. All handsets display Cell 1/2 call on hold and Home line  in use alternately.To end the home call:Using a cordless handset:Press  OFF/CANCEL on the handset. The cell line is still on hold. The  telephone base and all handsets display Cell 1/2 call on hold.Using the telephone base:Press  CELL 1 or  CELL 2 on the telephone base. The cell line is still on hold. The telephone base and all handsets display Cell 1/2 call on hold.To resume the cell call on hold:Using a cordless handset:Press  CELL 1 or  CELL 2 on the handset.Using the telephone base:Press  CELL 1 or  CELL 2 on the telephone base.NOTE: If you have turned on your answering system and you do not answer the incoming home call, the call is answered by your answering system.••••••
Telephone operation37Conference callsConference home and cell callsWhen you have calls established on the home and cell lines, you can create a 3-way conference.To conference both home and cell calls:1. Press OPTION on the handset or telephone base.2. Press qCID or pDIR on the handset, or press qCALLER ID or pDIRECTORY on the telephone base to highlight Conference.3. Press SELECT . The conferencing device’s screen displays Conf.To select an option while on a conference call:1. Press OPTION on the handset or telephone base.2. Press qCID or pDIR on the handset, or press qCALLER ID or pDIRECTORY on the telephone base to highlight one of the following options:End Home lineEnd Cell 1/2 lineEqualizerCaller ID logDirectory3. Press SELECT .To end a conference call:Press  OFF/CANCEL on the handset or HOME on the telephone base or put the handset back in the telephone base or charger.Using the home and cell lines together:You can be on two different calls at the same time using the cell line and home line and two handsets.You can be on a call using the cell line and a Bluetooth headset via the home line at the same time. If you are on a call using the cell line, you cannot join the call using your paired cell phone. However, you can join the call using another CLP99183/CLP99283/CLP99353/CLP99383/CLP99483/CLP99553/CLP99583 device. Your cell phone is being used for the phone call so only features that are normally available during a call can be used.•••••••••
Telephone operation38Options while on callsSpeakerphoneUsing a handset:During a call, press  /SPEAKER on the handset to switch between the speakerphone and normal handset use.Using the telephone base:The speakerphone is the only audio option for the telephone base. Press  HOME or  CELL 1 or  CELL 2 to place, answer, and to end calls from the telephone base.Volume controlWhile on a call, you can adjust the listening volume on the handset or tele-phone base.If it is a cell call and the volume is too loud, too quiet or drops out, try changing the volume on your cell phone. On some cell phones, changing the volume on the cell phone affects your cell call volume on the CLP99183/CLP99283/CLP99353/CLP99383/CLP99483/CLP99553/CLP99583 handsets or telephone base.To adjust the listening volume of a handset:Press   VOLUME   on the handset while on a call.To adjust the listening volume of the telephone base:Press   VOLUME   on the telephone base while on a call.NOTE: The handset earpiece volume setting (1-6) and speakerphone volume setting (1-6) are independent. The speakerphone volume setting of the telephone base (1-8) is also independent.••
Telephone operation39Options while on callsSilencing the ringerWhen the telephone is ringing, you can temporarily silence the ringer of the handset or telephone base without disconnecting the call. The next call rings normally at the preset volume.To silence the handset ringer:Press MUTE ,  OFF/CANCEL, MUTE/DELETE or QUIET #on the handset and Ringer muted appears.To silence the base ringer:Press MUTE ., MUTE or QUIET #. The telephone base displays Ringer muted.MuteUse the mute function to turn off the microphone. You  can hear the caller, but the caller cannot hear you. Using a cordless handset:To mute a call:•  While on a call, press MUTE/DELETE. When mute is on, the handset shows Muted for a few seconds and MUTE icon displays until you turn off mute. To end mute a call:•  Press MUTE/DELETE again. When mute is off, Microphone ON appears temporarily on the handset.Using the telephone base:To mute a call:•  While on a call, press MUTE. When mute is on, the telephone base shows Muted for a few seconds and MUTE icon displays until you turn off mute. To end mute a call:•  Press MUTE again. When mute is off, Microphone ON appears temporarily on the telephone base.Mute is automatically canceled when you end the call.••
Telephone operation40Options while on callsTemporary tone dialingIf you have pulse (rotary) service only, you can switch from pulse to touch-tone dialing temporarily during a call. This is useful if you need to send touch-tone signals to access your telephone banking or long distance services. 1. During a call, press TONE  on the handset or telephone base.2. Use the dialing keys to enter the desired number. The telephone sends touch-tone signals.3. The telephone automatically returns to pulse dialing after you end the call.HoldYou can place any call on hold. You hear an alert tone at the telephone base if you have not taken the call off of hold after 14 minutes. You hear another alert tone at the telephone base 30 seconds later. At 15 minutes on hold, the call on hold automatically disconnects.To place a home call on hold:Press HOLD on the handset or telephone base. Home call on hold appears on the handsets and telephone base.  HOME/FLASH flashes on the handsets and  HOME flashes on the telephone base.To resume a home call on hold:Press  HOME/FLASH on handsets or  HOME on the telephone base.To place a cell call on hold:Press HOLD on the handset or telephone base. Cell 1/2 call on hold appears on the handsets and telephone base.  CELL 1 or  CELL 2 on the handsets and on the telephone base flash.To resume a cell call on hold:Press  CELL 1 or  CELL 2 on the handset or telephone base.••••
Telephone operation41Options while on callEqualizerThe equalizer feature on the handset enables you to change the quality of the handset audio to best suit your hearing.Using a cordless handset or the telephone base:1. While on a home call or cell call, press OPTION.2. Press qCID or pDIR on the handset, or press qCALLER ID or pDIRECTORY on the telephone base to highlight Equalizer, then press SELECT .3. Press qCID or pDIR on the handset, or press qCALLER ID or pDIRECTORY on the telephone base to select Treble 1, Treble 2, Bass or Natural (the default setting), then press SELECT.NOTES:If you switch the call between the handset and speakerphone by pressing  /SPEAKER, the audio setting remains unchanged.The current equalizer setting remains unchanged until you select a new setting.Chain dialingUse this feature to initiate a dialing sequence from the numbers in the directory, caller ID history or redial memory while you are on a call. Chain dialing is useful when you wish to access other numbers (such as bank account numbers or access codes) from the directory, caller ID history or redial list. Using a cordless handset:To access the directory while on a call:1. Press OPTION.2. Press qCID or pDIR to scroll to Directory, then press SELECT. 3. Press qCID or pDIR to scroll to the desired directory, then press REVIEW. 4. Press qCID or pDIR to highlight the desired entry or perform an alphabetical search (page 40).5. Press DIAL to dial the number shown. ••
Telephone operation42Options while on callsTo access the caller ID log while on a call:1. Press OPTION. 2. Press qCID or pDIR to scroll to Caller ID log, then press SELECT.3. Press qCID or pDIR to scroll to the desired entry, then Press DIAL to dial the number shown.To access the redial list while on a call:1. Press REDIAL/PAUSE to show the most recently dialed number. 2. Press qCID or pDIR to scroll to the desired number, or press  REDIAL/PAUSE repeatedly to find the desired number. Press. Press DIAL to dial the number shown.Using the telephone base:To access the directory while on a call:1. Press OPTION.2. Press qCALLER ID or pDIRECTORY to scroll to Directory and then press SELECT. 3. Press qCALLER ID or pDIRECTORY to scroll to the desired directory, then press REVIEW. 4. Press qCALLER ID or pDIRECTORY to scroll to the desired entry. Press DIAL to dial the number shown. To access the caller ID log while on a call:1. Press  OPTION. 2. Press qCALLER ID or pDIRECTORY to scroll to Caller ID log, then press SELECT.3. Press qCALLER ID or pDIRECTORY to scroll to the desired number. 4. Press SELECT to dial the number shown. To access the redial list while on a call:1. Press REDIAL/PAUSE to show the most recently  dialed number. 2. Press qCALLER ID or pDIRECTORY to scroll to the desired number, or press REDIAL/PAUSE repeatedly to find the desired number. Press Press DIAL to dial the number shown.
Telephone operation43Options while on callsNOTES:You cannot edit a directory entry while on a call. For more details about the directory,  see pages 58-67.You cannot copy a caller ID entry into the directory while on a call. For more details about the caller ID history, see pages 68-74.If you press REDIAL/PAUSE while on a call, you can only view the ten most recently dialed  numbers but you cannot erase the entries. For more details about the redial memory, see  pages 36-37.Press  OFF/CANCEL on the handset or CANCEL on the telephone base to exit redial, directory or caller ID history when on a call.••••
Telephone operation44RedialThe telephone base and each handset store the last 10 dialed numbers (up to 30 digits each) in the redial list. The redial entries of each handset and the telephone base are independent.Review the redial listTo review the redial list of a handset:Press REDIAL/PAUSE in idle mode.Press qCID, pDIR or REDIAL/PAUSE repeatedly to browse the list. The handset beeps twice at the end of the list.Press  OFF/CANCEL to exit.To review the redial list of the telephone base:Press REDIAL/PAUSE in idle mode.Press qCALLER ID, pDIRECTORY or REDIAL/PAUSE repeatedly to browse the list. The telephone base beeps twice at the end of the list.Press CANCEL to exit.Dial a redial entryTo dial a redial entry on a handset:1. Press  HOME/FLASH, or  /SPEAKER to use the home line, then press REDIAL/PAUSE to enter the redial list.2. Press qCID, pDIR or REDIAL/PAUSE repeatedly to browse until the desire number displays. The handset beeps twice at the end of the list.3. Press DIAL to dial the number displayed.-OR-1. Press  CELL 1 or  CELL 2 to use the cell line, then press REDIAL/PAUSE to enter the redial list.2. Press qCID, pDIR or REDIAL/PAUSE repeatedly to browse until the desire number displays. The handset beeps twice at the end of the list.3. Press INSERT to insert the desired number.4. Press DIAL to dial the number displayed. 1.2.1.2.
Telephone operation45RedialYou can also select a redial entry before dialing.Press REDIAL/PAUSE in idle mode.Press qCID, pDIR or REDIAL/PAUSE repeatedly to browse until the desired number displays. The handset beeps twice at the end of the list.Press HOME/FLASH, or  /SPEAKER to use the home line, or  CELL 1,  CELL 2 to use the cell line.To dial a redial entry on the telephone base:1. Press  HOME to use the home line, then press REDIAL/PAUSE to enter the redial list.2. Press qCALLER ID, pDIRECTORY or REDIAL/PAUSE repeatedly to browse until the desire number displays. The handset beeps twice at the end of the list.3. Press DIAL to dial the number displayed.-OR-1. Press  CELL 1 or  CELL 2 to use the cell line, then press REDIAL/PAUSE to enter the redial list.2. Press qCALLER ID, pDIRECTORY or REDIAL/PAUSE repeatedly to browse until the desire number displays. The handset beeps twice at the end of the list.3. Press INSERT to insert the desired number.4. Press DIAL to dial the number displayed. You can also select a redial entry before dialing.Press REDIAL/PAUSE in idle mode.Press qCALLER ID, pDIRECTORY or REDIAL/PAUSE repeatedly to browse until the desired number displays. The telephone base beeps twice at the end of the list.Press  HOME to dial using the home line, or  CELL 1 or  CELL 2 to dial using the cell line.1.2.3.1.2.3.
Telephone operation46RedialSave a redial entry to the directoryUsing a handset:1. Press REDIAL/PAUSE in idle mode.2. Press qCID, pDIR or REDIAL/PAUSE repeatedly to browse until the desire number displays.3. Press SAVE.4. The screen displays Edit number. Use the dialing keys to edit the number, if nesssary.Press MUTE/DELETE to erase a digit.Press and hold MUTE/DELETE to erase all digits.Press qCID, pDIR to move the cursor to the right or left.Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).5. Press NEXT.6. Press qCID, pDIR  to highlight one of the following types:HomeCellWorkOther7. Press NEXT. The screen displays Enter name. Use the dialing keys to enter a name.Press MUTE/DELETE to erase a character.Press and hold MUTE/DELETE to erase all characters.Press qCID or pDIR to move the cursor to the right or left.8. Press SAVE. The screen displays Saved and you hear a confirmation tone.•••••••••••
Telephone operation47RedialUsing the telephone base:1. Press REDIAL/PAUSE in idle mode.2. Press qCALLER ID, pDIRECTORY or REDIAL/PAUSE repeatedly to browse until the desire number displays.3. Press SAVE.4. The screen displays EDIT NUMBER. Use the dialing keys to edit the number, if nesssary.Press X/DELETE to erase a digit.Press and hold X/DELETE to erase all digits.Press qCALLER ID or pDIRECTORY to move the cursor to the right or left.Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).5. Press NEXT.6. Press qCALLER ID or pDIRECTORY to highlight one of the following types:HomeCellWorkOther7. Press NEXT. The screen displays ENTER NAME. Use the dialing keys to enter a name.Press X/DELETE to erase a character.Press and hold X/DELETE to erase all characters.Press qCID or pDIR to move the cursor to the right or left.8. Press SAVE. The screen displays Saved and you hear a confirmation tone.Save a redial entry to the directory1. Press REDIAL/PAUSE on the handset or telephone base in idle mode.2. Press qCID or pDIR on the handset, or press qCALLER ID, pDIRECTORY on the telephone base or REDIAL/PAUSE repeatedly to browse until the desire number displays.3. Press MUTE/DELETE on the handset or X/DELETE on the telephone base to delete the displayed number. You hear a confirmation tone.•••••••••••
Telephone operation48Handset locatorThe handset locator feature is useful if you misplace  any handsets. To start the paging tone: Press   /HANDSET LOCATOR on the telephone  base to start the paging tone on all handsets for  60 seconds. NOTE: If you press  OFF/CANCEL, QUIET#, MUTE/DELETE or MUTE on a handset, the ringer of that handset stops, but the paging to the rest of the handsets continues.To stop the paging tone:Press  PHONE/FLASH,  /SPEAKERSPEAKER, or any dialing key (0-9, TONE  ) on the handset(s).    -OR-Press   /HANDSET LOCATOR, X/DELETE, CANCEL or  STOP on the telephone base.•••
Multiple handset use49Join a call in progressAnother handset can join you on an outside call. That call continues until all people hang up. You can share an outside call with telephone base and up to 4 system handsets.To join a home call:Using a cordless handset:Press HOME/FLASH or /SPEAKERSPEAKER on another handset to join the call. Using the telephone base:Press  HOME to join the call. To join a cell call:Using a cordless handset:Press CELL 1 or  CELL 2 on another handset to join the call. Using the telephone base:Press  CELL 1 or  CELL 2 to join the call.
Multiple handset useIntercomUse the intercom feature for conversations between two handsets, or a handset and the telephone base. You can buy additional expansion handsets (model AT&T CLP99003) for this telephone base to expand your telephone system (up to 12 handsets).Using a cordless handset:1. Press MENU in idle mode to enter the main menu. Press qCID or pDIR to scroll to Intercom, then press SELECT.If you have one handset, the handset shows Calling base. If you have more than one handset, the handset shows INTERCOM TO: Use the dialing keys to eenter a specific device number (0 for the telephone base, 1-9 for handsets 1-9, TONE  followed by 0-2 for handsets 10-12, or  TONE  followed by # for all devices), or press qCID or pDIR to scroll to the desired device and press SELECT. Your handset screen shows Calling HANDSET X,  Calling BASE 0 or Calling all.The destination device(s) rings and shows HANDSET X is calling or HANDSET X is calling all (HANDSET represents the handset name, X represents the handset number).2. To answer the intercom call, press  HOME/FLASH,  /SPEAKERSPEAKER or any dialing key (0-9, TONE ) on the destination handset, or press  HOME on the telephone base. Both devices now show Intercom. 3. To end the intercom call, presses END,  OFF/CANCEL, or places the handset back in the telephone base or charger; or presses END on the telephone base. The other party hears four beeps. Both devices display The other party hears four beeps. Both devices display Intercom ended. ••50 SELECT             Answering sys     Directory Caller ID log          Intercom         BACK    S  BACK       BACK      SELECT               INTERCOM TO: BASE         0                    HANDSET      2 AllCK    S
Multiple handset useIntercomUsing the telephone base:1. Press MENU in idle mode to enter the main menu. Press qCALLER ID or pDIRECTORY to scroll to Intercom, then press SELECT. If you have one handset, the telephone base shows Calling HANDSET X. If you have more than one handset, the telephone base shows INTERCOM TO: Use the dialing keys to enter a specific handset number (1-9 for handsets  1-9, TONE  followed by 0-2 for handsets 10-12, or  TONE  followed by # for all handsets), or press qCALLER ID or pDIRECTORY to scroll to the desired handset and press SELECT. The telephone base shows Calling HANDSET X or Calling all.    The destination handset(s) rings and shows Base is calling,      BASE 0 is calling or BASE 0 is calling all.2. To answer the intercom call, press  HOME/FLASH,  /SPEAKERSPEAKER or any dialing key (0-9, TONE ) on the destination handset. Both the base and the handset now show Intercom. 3. To end the intercom call, one party presses END,  OFF/CANCEL, or places the handset back in the telephone base or charger; or presses END on the telephone base. The other party hears four beeps. Both devices display The other party hears four beeps. Both devices display Intercom ended. NOTES:Before the intercom call is answered, you can cancel it by pressing  OFF/CANCELCANCEL on the  handset or END on the telephone base..If the called device is not answered within 100 seconds, or accessing the directory or caller ID log, or is on a call, or is out of range, the initiating device shows No answer. Try again. To temporarily silence the intercom ringer, press  OFF/CANCEL or MUTE/DELETE on the  handset, or press CANCEL or MUTE on the telephone base.You can only use one pair of devices at a time to make intercom calls.••••••51Answering sysDirectoryCaller ID logIntercom             p      q SELECT                 BACK                  INTERCOM TO:HANDSET         1HANDSET         2All                  p      q SELECT                 BACK
Multiple handset useIntercomAnswer an incoming call during an intercom callWhen you receive an incoming home call during an intercom call, the two handsets on the intercom call hear an alert tone.To answer a home call during an intercom call:Using a handset:Press  HOME/FLASH to answer the home call. The intercom call  ends automatically.Using the telephone base:Press  HOME to answer the home call and the intercom call  ends automatically.To answer a cell call during an intercom call:When you receive an incoming cell call during an intercom call, the two handsets on the intercom call hear an alert tone.Using a handset:Press  CELL 1 or  CELL 2 to answer the cell call and the intercom call  ends automatically.Using the telephone base:Press  CELL 1 or  CELL 2 to answer the cell call. The intercom call  ends automatically.••••52
Multiple handset useCall transfer using intercomUse the intercom feature to transfer an outside call to another system handset or the telephone base. You can also share an outside call with another system handset or the telephone base.To transfer or share an outside call using intercom:Using a cordless handset:1. During the call, press OPTION. 2. Press SELECT to choose Intercom. If you have one handset, the handset shows Calling base. If you have more than one handset, the handset shows INTERCOM TO: Use the dialing keys to eenter a specific device number (0 for the telephone base, 1-9 for handsets 1-9, TONE  followed by 0-2 for handsets 10-12, or TONE  followed by # for all devices), or press qCID or pDIR to scroll to the desired device and press SELECT.     The call is automatically put on hold. Your handset screen                      shows Calling HANDSET X, Calling BASE 0 or Calling all.             The destination device rings and displays HANDSET X is            calling, or HANDSET X is calling all.3. To answer the call on the other device, press HOME/FLASH,  /SPEAKERSPEAKER or any dialing key (0-9, TONE ) on the destination handset, or press  HOME on the telephone base.4. From this intercom call, you have the following options: You can transfer the call. Press OPTION and then press SELECT to select Transfer on the calling handset. Your screen shows  Call transferred. The other device automatically connects to the outside call. You can let the other device join you on the outside call in a three-way conversation. Press OPTION. Press qCID or pDIR to highlight Share call, then press SELECT. You can end the intercom call and continue the outside call with your handset. Press  HOME/FLASH on your handset (the ended intercom call party hears four beeps).•••••53 SELECT             Transfer             Intercom         BDirectory  Caller ID log  BACK       BACK      SELECT               INTERCOM TO: BASE         0                    HANDSET      2 AllCK    S
Multiple handset use54Call transfer using intercomUsing the telephone base:1. During the call, press OPTION. 2. Press SELECT to choose Intercom. If you have more than one handset, the handset shows INTERCOM TO: Use the dialing keys to eenter a specific handset number (1-9 for handsets 1-9, TONE  followed by 0-2 for handsets 10-12, or TONE  followed by # for all handsets), or press qCID or pDIR to scroll to the desired device and press SELECT.     The call is automatically put on hold. Your handset screen                       shows Calling HANDSET X,               The destination handset(s) rings and displays BASE 0 is calling.3. To answer the call on any destination handset, press HOME/FLASH, /SPEAKERSPEAKER or any dialing key (0-9, TONE ). 4. From this intercom call, you have the following options: You can transfer the call. Press OPTION and then press SELECT to select Transfer on the telephone base. The telephone base shows  Call transferred. The destination handset automatically connects to the outside call. You can let the handset join you on the outside call in a three-way conversation. Press OPTION. Press qCID or pDIR to highlight Share call, then press SELECT. You can end the intercom call and continue the outside call on the telephone base. Press END on the telephone base. The destination handset shows Intercom ended.You can •••••Answering sysDirectoryCaller ID logIntercom             p      q SELECT                 BACK                  INTERCOM TO:HANDSET         1HANDSET         2All                  p      q SELECT                 BACK
Multiple handset use55Push-to-talk (PTT)You can directly broadcast messages to the speakerphone of any device. Press and hold PUSH TO TALK on a handset or PTT on the telephone base to begin two-way communication.Only one device can talk at a time. While talking to another device, press and hold PUSH TO TALK on the handset or PTT on the telephone base. You must release PUSH TO TALK on the handset or PTT on the telephone base, so the other person can respond.Only one PTT session can be active at a time.While PTT is in use between two devices, other devices cannot use the intercom feature but can access the answering system.When you attempt to place a PTT call to another device which is accessing the answering system or on an intercom call or outside call, your device screen shows Not available at this time.NOTE: The PTT function is not available when QUIET mode is on.Turn PTT on or offUsing a cordless handset:1. Press PUSH TO TALK when the handset is not in use. The PUSH TO TALK menu displays.2. Press qCID or pDIR to highlight PTT On/Off, then press MENU/SELECT.3. Press qCID or pDIR to choose On or Off, then press SELECT.Using the telephone base:1. Press PTT when the telephone base is not in use. The PUSH TO TALK menu displays.2. Press qCALLER ID or pDIRECTORY  to highlight PTT On/Off, then press SELECT.3. Press qCALLER ID or pDIRECTORY to choose On or Off, then press SELECT.NOTE: The handset or the telephone base screen displays No Incoming PTT when PTT is turned off.•••••55
Multiple handset use56Push-to-talk (PTT)PTT call to a single deviceUsing a cordless handset:1. There are a few ways to begin a PTT call to a single device. When the handset is not in use:If you have one handset, press and hold PUSH TO TALK.If you have more than one handset:w Press PUSH TO TALK on the handset, then use the dialing keys to enter the destination device number.-OR-w Press PUSH TO TALK on the handset. Press qCID or pDIR to highlight the destination device number, then press SELECT or PUSH TO TALK.The handset shows Connecting to HANDSET X... (HANDSET represents the handset name, X represents the destination handset number) or Connecting to BASE 0... (BASE represents the base name) for a few seconds. When the connection is made, both your and the destination  device screens display Press and hold [PTT] to talk. 2. Press and hold PUSH TO TALK. A chirp indicates your microphone is on. Speak towards the device. Your voice is broadcast to the destination device.While you are speaking, your handset shows PTT To HANDSET X or  PTT To BASE 0.3. Release PUSH TO TALK after speaking. Both devices beep once again and the screens show Press and hold [PTT] to talk, then you can  press and hold PUSH TO TALK to continue speaking or the destination device can respond (see Answer a PTT call on page 60).4. To end the PTT call, press  OFF/CANCEL or END, or place the handset in the telephone base or charger. The handset shows Push to talk ended.••56
Multiple handset use57Push-to-talk (PTT)Using the telephone base:1. There are a few ways to begin a PTT call to a single handset. When the telephone base is not in use:If you have one handset, press and hold PTT.If you have more than one handset:w Press PTT, then use the dialing keys to enter the destination handset number. -OR-w Press qCALLER ID or pDIRECTORY to highlight the destination handset number, then press SELECT or PTT.The telephone base shows Connecting to HANDSET X... (HANDSET represents the handset name, X represents the destination handset number) for a few seconds. When the connection is made, both the telephone base and destination handset display Press and hold [PTT] to talk. 2. Press and hold PTT. A chirp indicates your microphone is on. Speak towards the telephone base. Your voice is broadcast to the destination handset.While you are speaking, the telephone base shows PTT To HANDSET X.3. Release PTT after speaking. Both devices beep once again and the screens show Press and hold [PTT] to talk, then you can press and hold PTT to continue speaking or the destination device can respond (see Answer a PTT call on page 60).4. To end the PTT call, press CANCEL or END. The telephone base shows  Push to talk Ended for a few seconds.••57
Multiple handset use58Push-to-talk (PTT)PTT call to multiple devicesWhen there are multiple handsets registered to the phone system, PTT supports one-to-group calls. PTT supports a maximum of one-to-four calls when one to five handsets are registered, and a maximum of one-to-three calls when six or more handsets are registered. The first three or four registered handsets will be able to use this feature. Other handsets can only use PTT for one-to-one calls. To call multiple devices:Using a cordless handset:1. You have three ways to call multiple devices. When the handset is not in use:Press and hold PUSH TO TALK until the handset shows  Connecting to group...Press PUSH TO TALK. Press qCID or pDIR to choose Group. Press SELECT or press PUSH TO TALK and your handset shows Connecting to group...When the connection is made, both the caller and the destination parties hear a beep. The speakerphones on all other devices automatically activate.2. You need to press and hold PUSH TO TALK when you want to speak. Speak towards the handset. Your voice is broadcast to all devices.3. Release PUSH TO TALK after speaking.4. Any extension can reply (see Answer a PTT call on page 60).••58
Multiple handset use59Push-to-talk (PTT)Using the telephone base:1. You have three ways to call multiple handsets. When the telephone base is not in use:Press and hold PTT until the screen shows Connecting to group...Press PTT. Press qCALLER ID or pDIRECTORY to choose Group. Press SELECT or press PTT and the telephone base shows Connecting to group...When the connection is made, both the caller and the destination parties hear a beep. The speakerphones on all other devices automatically activate.2. You need to press and hold PTT when you want to speak. Speak towards the telephone base. Your voice is broadcast to all devices.3. Release PTT after speaking.4. Any extension can reply (see Answer a PTT call on page 60).NOTE: After PUSH TO TALK on the handset or PTT on the telephone base is released, the PTT call remains open for a short time. If no one presses PUSH TO TALK on the handset or PTT on the telephone base within ten seconds, the PTT call ends automatically.••59
Multiple handset usePush-to-talk (PTT)Answer a PTT callYou can respond to a PTT call as described below.When your device receives a PTT call, it beeps and shows Press and hold [PTT] to talk. When the other party is speaking, your speakerphone light is on, and your device shows:PTT From HS X To devices: X (the first X represents the initiating handset number, and the second X represents your handset number; a maximum of four handset numbers appear).-OR-PTT From Base 0 To devices X (the X represents your handset number; a maximum of four handset numbers appear).When your speakerphone light is off (the screen shows Press and hold [PTT] to talk), press and hold PUSH TO TALK on your handset or PTT on your telephone base. You will hear a chirp. Speak towards the device.While you are speaking, your device shows PTT To Handset: X  (X represents the handset numbers of one or more destination handsets; a maximum of four handset numbers appear) or  PTT To devices: X (X represents the handset numbers of one or more destination handsets; a maximum of four handset numbers appear).Your voice is broadcast to all destination devices.After speaking, release PUSH TO TALK on your handset or PTT on your telephone base. Your device will beep. After the beep, if your speakerphone light is off, you can press and hold PUSH TO TALK on your handset or PTT on your telephone base to continue speaking, or the destination device can respond.1.2.••3.••60

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