VTech Telecommunications 80-9385-00 1.9GHz DECT Cordless Phone w/ Bluetooth (BU) User Manual
VTech Telecommunications Ltd 1.9GHz DECT Cordless Phone w/ Bluetooth (BU)
User Manual
Abridged user’s manual LS6181/LS6181-13/LS6181-15/LS6181-16/ LS6181-17 DECT 6.0 cordless telephone with ® BLUETOOTH wireless technology Register online to get an additional 3-month warranty! Go to www.vtechphones.com to register your product for enhanced warranty support and latest VTech product news. Compatible with Hearing Aid T-Coil Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license. TIA-1083 ® The ENERGY STAR program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are ® proud to mark this product with the ENERGY STAR label indicating it meets the latest energy efficiency guidelines. Introduction To help protect the environment, this abridged user’s manual provides you with basic installation and use instructions. A limited set of features are described in abbreviated form. Please refer to the online Complete user’s manual for a full set of installation and operation instructions at www.vtechphones.com. Before using this VTech product, please read Important safety instructions on page 13 of this user’s manual. BC Parts checklist Your telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. Handset Telephone base Telephone line cord THIS SIDE UP / CE CÔTÉ VERS LE HAUT Battery Pack / Bloc-piles : (2.4V Ni-MH) WARNING / AVERTISSEMENT : DO NOT BURN OR PUNCTURE BATTERIES. NE PAS INCINÉRER OU PERCER LES PILES. Made in China / Fabriqué en chine Telephone base power adapter Battery compartment cover Quick start guide Abridged user’s manual Abridged user’s manual Battery Quick start guide Telephone base installation Install the telephone base as shown below. Electrical outlet (not controlled by a wall switch) Telephone wall jack A DSL filter (not included) is required if you have DSL high-speed Internet service. The DSL filter must be plugged into the telephone wall jack. Telephone base power adapter Telephone line cord • • • Use only the power adapter and battery supplied with this product. To order a replacement, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377. Even if you do not subscribe to any conventional telephone service, you can still use the cell line alone without plugging in a telephone line cord. If you subscribe to telephone service from a cable company or a VoIP service provider, contact your cable/VoIP service provider for more information. Battery installation Install the battery as shown below. . Insert the battery connector securely into the socket as shown below. 2. Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment. THIS SIDE UP / CE CÔTÉ VERS LE HAUT Battery Pack / Bloc-piles : (2.4V Ni-MH) WARNING / AVERTISSEMENT : DO NOT BURN OR PUNCTURE BATTERIES. NE PAS INCINÉRER OU PERCER LES PILES. Made in China / Fabriqué en chine THIS SIDE UP / CE CÔTÉ VERS LE HAUT Battery Pack / Bloc-piles : (2.4V Ni-MH) WARNING / AVERTISSEMENT : DO NOT BURN OR PUNCTURE BATTERIES. NE PAS INCINÉRER OU PERCER LES PILES. Made in China / Fabriqué en chine 3. Slide the battery compartment cover towards the center of the handset until it clicks into place. . Place the handset on the telephone base to charge. CHARGE light remains on when charging. THIS SIDE UP / CE CÔTÉ VERS LE HAUT Battery Pack / Bloc-piles : (2.4V Ni-MH) WARNING / AVERTISSEMENT : DO NOT BURN OR PUNCTURE BATTERIES. NE PAS INCINÉRER OU PERCER LES PILES. Made in China / Fabriqué en chine IMPORTANT: Check for a dial tone by pressing . If you hear a dial tone, the installation is successful. If you do not hear a dial tone: • • Make sure the installation procedures described above are properly done. It may be a wiring problem. If you have changed your telephone service to digital service from a cable company or a VoIP service provider, the telephone line may need to be rewired to allow all existing telephone jacks to work. Contact your cable/VoIP service provider for more information. Battery charging Once you have installed the battery, the handset screen indicates the battery status. For best performance, keep the handset in the telephone base when not in use. The battery is fully charged after 11 hours of continuous charging. Battery indicators Battery status Action The screen is blank, or displays Put in charger and flashes. The battery has no or very little charge. The handset cannot be used. Charge without interruption (at least 30 minutes). The screen displays Low battery and flashes. The battery has enough charge to be used for a short time. Charge without interruption (about 30 minutes). The screen displays HANDSET 1. The battery is charged. To keep the battery charged, place it in the telephone base when not in use. Handset overview 10 11 12 13 1– 8 – REDIAL/PAUSE • Review the redial list. • Insert a dialing pause. /p/VOLUME • Review the directory when the phone is not in use. • Scroll up while in a menu, or in the directory, caller ID log or redial list. • Move the cursor to the right when entering numbers or names. • Increase the listening volume during a call or message playback. 9 – MENU/SELETE • Show the menu. • While in a menu, press to select an item or save an entry or setting. 10 – OFF/CANCEL • Hang up a call. • Return to the previous menu or idle mode without making changes. • Delete digits while predialing. • Silence the handset ringer temporarily while the phone is ringing. • Erase the missed call indicator while the handset is not in use. 2– • Make or answer a cell call. • Answer an incoming cell call when you hear a call waiting alert. 3– • Make or answer a home call. • Answer an incoming home call when you hear a call waiting alert. 11 – CID/q/VOLUME • Review the caller ID log when the phone is not in use. • Scroll down while in a menu, or in the directory, caller ID log or redial list. • Move the cursor to the left when entering numbers or names. • Decrease the listening volume during a call or message playback. 4–1 • Press repeatedly to add or remove 1 in front of the caller ID log entry before dialing or saving it to the directory. • Set or dial your voicemail number. 5 – Dialing keys • Enter numbers or characters. • Answer an incoming call. 12 – 6– • Show other dialing options when reviewing a caller ID log entry. • Set and turn on the quiet mode, or turn it off. • Switch to tone dialing temporarily during a call. 7– 13 – MUTE/DELETE • Mute the microphone during a call. • Silence the handset ringer temporarily while the phone is ringing. • Delete the displayed entry while reviewing the directory, caller ID log or redial list. • Delete digits while predialing. • Make a home call using the handset speakerphone. • Answer a call using the handset speakerphone. • Switch between the speakerphone and the handset earpiece. Telephone base overview 1– 10 11 12 7 – X/DELETE • Delete the playing message. /ANS ON/OFF • Turn on or off the answering system. 8 – p/VOL+ and q/VOL• Adjust the listening volume. • Adjust the telephone base ringer volume. 2 – /FIND HANDSET • Page all system handsets. 3 – Message window 9 – CHARGE light 4 – IN USE light 5– /REPEAT • Repeat a message. • Press twice to play the previous message. 10 – 6– /PLAY/STOP • Play messages. • Stop playing messages. 12 – 11 – /SKIP • Skip to the next message. /CELL1 light and /CELL2 light /CELL1 and /CELL2 • Pair or replace cell phones. Bluetooth To use a Bluetooth enabled cell phone with your LS6181, you must first pair and connect your Bluetooth cell phone(s) with the telephone base. All LS6181 handsets can be used to make or answer calls on the cell line. Bluetooth wireless technology operates within a short range (a maximum of approximately 30 feet). When you pair a Bluetooth cell phone to the telephone base, make sure your Bluetooth cell phone is close to the telephone base to maintain sufficient signal strength. For optimal performance, keep your cell phone within 15 feet of the telephone base while using the cell line. Pair and connect your first Bluetooth cell phone . Press and hold /CELL1 on the telephone base for about four seconds until you hear two beeps and the /CELL1 light flashes. 2. Turn on the Bluetooth feature of your cell phone. Once your cell phone finds your VTech phone (VTech LS6181), press the appropriate key on your cell phone to continue the pairing process. • Your cell phone may prompt you to enter the PIN of the telephone base. The default PIN of the telephone base is 0000. Download directory . 2. 3. . Press MENU on the handset when the phone is not in use. Scroll to Bluetooth then press SELECT. Scroll to Download dir then press SELECT. Scroll to select the desired cell phone, then press SELECT. • For Android and Blackberry cell phones, you may also download your cell phone directory to your LS6181 via the VTech Contact Share application. Go to www.vtechphones.com/apps/contact_share for application download. Using the handset menu . Press MENU when the phone is not in use. 2. Press or until the screen displays the desired feature menu. 3. Press SELECT. • To return to the previous menu, press CANCEL. • To return to idle mode, press and hold CANCEL. Telephone settings Default settings are indicated by asterisks (*). Settings menu Description Options LCD language Set the handset display language. English* Français Español Voicemail # Set the voicemail number for speed dialing. Voicemail # Clr voicemail Turn off the voicemail indicators (see the note below). Reset VM Icon? Key tone Set whether the handset beeps whenever a key is pressed. Key tone:On* Key tone:Off Home area code Set the home area code so that the caller ID log stores only seven digits for local telephone numbers. Home area code ___ Dial mode Set the telephone to be touch-tone or pulse dialing. Touch-tone* Pulse Auto Answer Set whether the handset answers a call automatically whenever you pick it from the telephone base when there is an incoming call. On* Off • Use the Clr voicemail feature when the telephone indicates there is new voicemail but there is none. For example, when you have accessed your voicemail while away from home. The Clr voicemail feature only turns off the indicators; it does not delete your voicemail messages. As long as you have new voicemail messages, your telephone service provider continues to send the signal that turns on the indicators. The following are some of the telephone features you may wish to set. Refer to Telephone settings in the online Complete user’s manual for complete instructions on setting all telephone features. Handset ringer volume You can adjust the handset ringer volume level, or turn the ringer off. . Press MENU when the handset is not in use. 2. Scroll to Ringers and then press SELECT. 3. Scroll to choose Home volume or Cell volume, then press SELECT. . Press or to sample each volume level, then press SELECT to save. • When the ringer volume is set to Off, the handset still rings when you press /FIND HANDSET at the telephone base. Quiet mode You can turn on the quiet mode for a period of time. During this period, all tones (except paging tone) are muted. When you turn on the quiet mode, the answering system turns on automatically. when the handset is not in use. . Press and hold 2. Use the dialing keys (0-9) to enter the duration (hour), then press SELECT to save. • To turn off the quiet mode, press and hold on the handset when the phone is not in use. Set date and time If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. You can also set the date and time manually. . Press MENU on the handset when not in use. 2. Scroll to Set date/time and then press SELECT. 3. Use the dialing keys (0-9) to enter the month (MM), date (DD) and year (YY). Then press SELECT. . Use the dialing keys (0-9) to enter the hour (HH) and minute (MM). Then press or to choose AM or PM. 5. Press SELECT. Telephone operation Make a home call: • Press or , and then dial the telephone number. Make a cell call: . Press . Scroll to select the desired cell phone when necessary, then press SELECT. 2. Enter the telephone number and then press to dial. • While using the cell line, place your cell phone closer to the telephone base, and make sure that there are no physical obstacles between the telephone base and the cell phone, such as large furniture or thick walls. Answer a home/cell call: • Press or any dialing key. -OR• Pick up the handset from the telephone base when the auto answer feature is turned on. End a home/cell call: • Press OFF or put the handset back in the telephone base. Handset speakerphone • During a call, press to switch between the handset speakerphone and the handset earpiece. Volume • During a call, press p/VOLUME or q/VOLUME. Mute The mute function allows you to hear the other party but the other party cannot hear you. . During a call, press MUTE. The handset displays Muted. 2. Press MUTE again to resume the conversation. The handset displays Microphone on briefly. Call waiting When you subscribe to call waiting service from your telephone service provider, you hear an alert tone if there is an incoming call while you are already on a call. Call waiting on the home line: • Press FLASH to put the current call on hold and take the new call. • Press FLASH at any time to switch back and forth between calls. Call waiting on the cell line: • Press to put the current call on hold and take the new call. • Press at any time to switch back and forth between calls. Temporary ringer silencing When the telephone is ringing, you can temporarily silence the telephone base/handset ringer without disconnecting the call. The next call rings normally at the preset volume. To silence the handset ringer: • Press OFF or MUTE on the handset. displays and Ringer muted displays briefly. To silence the telephone base ringer: • Press q/VOL- on the telephone base. Temporary tone dialing If you have pulse (rotary) service only, you can switch from pulse to touch-tone dialing temporarily during a call. . During a call, press on the handset. 2. Use the dialing keys to enter the relevant number. The telephone sends touch-tone signals. It automatically returns to pulse dialing mode after you end the call. Find handset Use this feature to find the system handset. To start paging: • Press /FIND HANDSET at the telephone base. All idle handsets ring and display Paging To end paging: • Press /FIND HANDSET at the telephone base. -OR• Press , OFF, or any dialing key on the handset. -OR• Place the cordless handset in the telephone base. • Do not press and hold /FIND HANDSET for more than four seconds. It may lead to handset deregistration. Redial list Each handset stores the last 10 telephone numbers dialed. When there are already 10 entries, the oldest entry is deleted to make room for the new entry. To review and dial a number from the redial list: . Press REDIAL when the handset is not in use. 2. Press q, p or REDIAL repeatedly until the desired entry displays. or 3. Press to dial. To delete a redial entry: When the desired redial entry displays, press DELETE. Join a call in progress You can use two cordless handsets at a time on a home line call. You can buy additional expansion handsets (LS6002/LS6002-13/LS6002-15/LS6002-16/LS6002-17) for this telephone base. You can register up to five handsets to the telephone base. • When a handset is on a home line call, press or on another cordless handset to join the call. • To exit the call, press OFF on the cordless handset or place it on the telephone base. The call continues until all handsets hang up. Transfer a call While on an outside call, you can transfer the call from one handset to another. . During a call, press MENU. 2. Press q or p to scroll to Transfer, then press SELECT. When you have more than one handset, use the dialing keys to enter a destination device number (1 to 5 for HANDSET 1 to HANDSET 5). 3. To answer the call on the destination handset, press or any dialing key. Intercom Use the intercom feature for conversations between two cordless handsets. . Press MENU on the handset when not in use. 2. Press q or p to scroll to Intercom, then press SELECT. When you have more than one handset, use the dialing keys to enter a destination device number (1 to 5 for HANDSET 1 to HANDSET 5). 3. To answer the intercom call with the destination handset, press or any dialing key. . To end the intercom call, press OFF or return the cordless handset to the telephone base. Answer an incoming call during an intercom call If you receive an outside call during an intercom call, there is an alert tone. Using the cordless handset: • To answer a home call, press . The intercom call ends automatically. • To answer a cell call, press OFF to end the intercom call. The telephone continues to ring. Then press • To end the intercom call without answering the outside call, press OFF. The intercom call ends and the telephone continues to ring. Directory The directory can store up to 200 directory entries which are shared by all handsets. To add a directory entry: . Enter the number (up to 30 digits) when the phone is not in use, then press SELECT. Then go to Step 3. -ORWhen the phone is not in use, press MENU then scroll to Directory, and then press SELECT twice. 2. Use the dialing keys to enter the number (up to 30 digits). -ORCopy a number from the redial list by pressing REDIAL and then press q, p or REDIAL repeatedly to select a number. Press SELECT to copy the number. 3. Press SELECT to move on to enter the name. . Use the dialing keys to enter the name (up to 15 characters). Additional key presses show other characters of that particular key. 5. Press SELECT to save. While entering names and numbers, you can: • Press DELETE to backspace and erase a digit or character. • Press and hold DELETE to erase the entire entry. • Press q or p to move the cursor to the left or right. • Press and hold PAUSE to insert a dialing pause (for entering numbers only). • Press 0 to add a space (for entering names only). To review and dial a number from the directory: Entries are sorted alphabetically. . Press when the phone is not in use. 2. Scroll to browse through the directory, or use the dialing keys to start a name search. 3. When the desired entry appears, press or to dial. To edit a directory entry: . When the desired entry displays, press SELECT. 2. Use the dialing keys to edit the number, then press SELECT. 3. Use the dialing keys to edit the name, then press SELECT. To delete a directory entry: . When the desired entry displays, press DELETE. 2. When the handset displays Delete contact?, press SELECT. To delete all directory entries: . Press MENU when the phone is not in use. 2. Scroll to Directory and then press SELECT. 3. Scroll to Del all conts then press SELECT twice. Speed dial You can copy up to nine directory entries into the speed dial locations (0 and 2-9) so that you can dial these numbers via the home line more quickly. To assign a speed dial entry: . Press MENU when the phone is not in use. 2. Scroll to Directory, then press SELECT. 3. Scroll to Speed dial, then press SELECT. . Scroll to a desired speed dial location, then press SELECT. 5. Scroll to a desired directory entry, then press SELECT. To dial a speed dial entry: • Press and hold a dialing key (0 or 2-9) to dial the number stored in the corresponding location. To delete a speed dial entry: . Press MENU when the phone is not in use. 2. Scroll to Directory, then press SELECT. 3. Scroll to Speed dial, then press SELECT. . Scroll to a desired speed dial location, then press DELETE. The screen displays Clear SD #X? Press SELECT. Caller ID This product supports caller ID services provided by most telephone service providers. Depending on your service subscription, you may see the caller’s name, number, date and time of calls that are sent by your telephone service provider after the first or second ring. Caller ID log The caller ID log stores up to 50 entries. If you answer a call before the caller ID information displays, it will not be saved in the caller ID log. • The handset displays XX missed calls when you have incoming calls that have not been answered. • If you want to erase the missed call indicator, press and hold CANCEL on the idle handset. To review and dial a number in the caller ID log: . Press CID when the phone is not in use. 2. Scroll to browse through the caller ID log. When the desired entry appears: • Press repeatedly to show different dialing options. • Press 1 repeatedly if you need to add or remove 1 in front of the telephone number. 3. Press or to dial. To save a caller ID log entry to the directory with the handset: . When the desired caller ID log entry displays, press SELECT. 2. Use the dialing keys to modify the number, if necessary. Then press SELECT. 3. Use the dialing keys to modify the name, if necessary. Then press SELECT. To delete a caller ID log entry with the handset: • When the desired caller ID log entry displays, press DELETE. To delete all caller ID log entries with the handset: . Press MENU when the phone is not in use. 2. Scroll to Caller ID log and then press SELECT. 3. Scroll to Del all calls then press SELECT twice. About answering system and voicemail Your telephone has separate indicators for two different types of voice messages: those left on the built-in answering system and those left at your telephone service provider’s voicemail. Each alerts you to new messages differently. • If on the telephone base flashes, and XX new messages displays on the cordless handset, there are new messages in the built-in answering system. It can record up to 59 messages, depending on the length of each message. Each message can be up to three minutes in length. The total recording time is approximately 14 minutes. • If and New voicemail display on the handset, your telephone service provider is indicating that it has new voicemail for you. Contact your telephone service provider for more information on how to access your voicemail. Answering system settings Default settings are indicated by asterisks (*). Settings menu Description Options Call screening Set whether you hear the callers on the base while they are leaving messages to you. Screening: On* Screening: Off # of rings Set the number of times the telephone rings before the answering system answers. 6; 5; 4; 3*; 2; Toll saver Remote code Set a two-digit security code to access the answering system remotely from any touch-tone telephone. 19* Msg alert tone Set whether the telephone beeps every 10 seconds to alert you of new messages. Tone: Off* Tone: On Recording time Set the recording time for each incoming message. 3 minutes* 2 minutes 1 minute Set number of rings You can set the answering system to answer an incoming call after two, three, four, five or six rings; or toll saver. If you choose toll saver, the answering system answers a call after two rings when you have new messages, or after four rings when you have no new messages. . Press MENU on the handset when the phone is not in use. 2. Scroll to Answering sys and then press SELECT. 3. Scroll to Ans sys setup and then press SELECT. . Scroll to # of rings and then press SELECT. 5. Press q or p to choose 6, 5, 4, 3, 2 or Toll saver and then press SELECT. Record your own announcement You can use the preset announcement to answer calls, or replace it with your own recorded announcement. The announcement can be up to 90 seconds in length. . Press MENU on the handset when the phone is not in use. 2. Scroll to Answering Sys then press SELECT twice. 3. The handset announces, “To play, press 2. To record, press 7.” Then press 7 to record. . The handset announces, “Record after the tone. Press 5 when you are done.” After the tone, speak towards the handset microphone. 5. Press 5 when done. Answering system operation Turn the answering system on or off The answering system must be turned on to answer and record messages. . Press MENU when the handset is not in use. 2. Scroll to Answering sys and then press SELECT. 3. Scroll to Answer on/off and then press SELECT. . Press q or p to choose Answer: On or Answer: Off and then press SELECT. Message playback at the telephone base Press when the phone is not in use. Options during playback: • Press VOL+ or VOL- to adjust the speaker volume. • Press /SKIP to skip to the next message. • Press /REPEAT to repeat the playing message. Press /REPEAT twice to listen to the previous message. • Press X/DELETE to delete the playing message. The system advances to the next message. • Press /STOP to stop. 10 Call intercept If you want to talk to the person whose message is being recorded, press or Add and register a handset The cordless handset provided with your phone system is already registered. Each handset is assigned a number that displays on the handset. Additional handsets registered to the telephone system are assigned numbers in the sequential order. This telephone system accomodates up to five handsets. You can add new handsets (LS6002/LS6002-13/LS6002-15/LS6002-16/LS6002-17, purchased seperately) to your telephone system. Each handset must be registered with the telephone base before use. When first purchased and properly charged, each expansion handset alternately displays To register HS... and ...see manual. The new handset should be charged without interruption for at least 30 minutes before registering it to the telephone base. To register a handset: . Press and hold /FIND HANDSET at the telephone base for about four seconds until the IN USE light turns on. 2. Press on the cordless handset. Then it shows Registering... The cordless handset show Registered and you hear a beep when the registration process completes. The registration process takes about 60 seconds to complete. Deregister handsets If you want to replace a handset or reassign the designated handset number of a registered handset, you must deregister all handsets and then register each handset individually. To deregister all handsets: . Press and hold /FIND HANDSET at the telephone base for about 10 seconds until the IN USE light flashes. 2. Immediately press /FIND HANDSET again. You hear a confirmation tone. 3. All handsets alternately show To register HS... and ...see manual. The deregistration process takes about 10 seconds to complete. Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For customer service, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377. I cannot add and connect my cell phone to the telephone base. • Make sure you have cellular coverage. • Make sure your cell phone is compatible with your LS6181. Check the Bluetooth compatibility list at www.vtechphones.com. • Make sure the Bluetooth function of your cell phone is turned on. See the user’s manual of your cell phone for more information. • Make sure that your Bluetooth cell phone is not connected to any other Bluetooth device. • To connect your cell phone, make sure that your cell phone is connected and active on the device list. • Remove VTech LS6181 from your cell phone’s handsfree device history list (see the user’s manual of your cell phone for more information). • Carefully follow the pairing instructions on page 5 and make sure that your cell phone is not connected to any other Bluetooth device. • Turn off your cell phone, then turn it on again. • For some cell phones, you must authorize VTech LS6181 device in your cell phone’s Bluetooth feature. See the user’s manual of your cell phone for more information. • Manually connect your cell phone to VTech LS6181. Refer to the user’s manual of your cell phone for more information. • Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in. Repeat the above suggestions. I cannot find VTech LS6181 on my cell phone. • Make sure that the telephone base is in discoverable mode. • Make sure that you manually set your cell phone to search for devices. • Remove VTech LS6181 from your cell phone’s handsfree device history list (see the user’s manual of your cell phone). • Turn off your cell phone, then turn it on again. • Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in. Repeat the above suggestions. I don’t know how to search for or add new devices on my cell phone. • Most cell phones have the Bluetooth feature in the connection or setup menus. Please refer to the user’s manual of your cell phone. • In general, press the menu key on your cell phone, then look for the Bluetooth menu in the settings or connection menu. In the Bluetooth menu, select the option to search for or add new devices. 11 Can the LS6181 help the poor cell phone reception in my house? • If your cell phone has poor reception in your home, the LS6181 cannot improve the reception. However, if there is a location in your house with better reception, you can leave your cell phone at that location while you use the LS6181 cell line. In order for this to work, the telephone base must be within 30 feet of the cell phone. The PIN on the telephone base does not work. • Make sure you enter the correct PIN. The default PIN is 0000. My telephone does not work at all. • Make sure the battery is installed and charged correctly. For optimum daily performance, return the handset to the telephone base after use. • Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch. • Make sure the telephone line cord is plugged firmly into the telephone base and the wall jack. • Unplug the electrical power to the telephone base. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to synchronize. • Charge the battery in the handset for up to 11 hours. • If the battery is completely depleted, charge the handset for at least 30 minutes before use. • Remove the battery and then install it again. If that still does not work, it may be necessary to purchase a new battery. • Disconnect the telephone base from the telephone wall jack and plug in a working telephone. If the other telephone does not work, the problem is probably in the wiring or telephone service. Contact your telephone service provider. I cannot dial out. • Try all the above suggestions. • Make sure there is a dial tone before dialing. It is normal if the handset takes a second or two to synchronize with the telephone base before producing a dial tone. Wait an extra second before dialing. • If other telephones in your home are having the same problem, the problem is in the wiring or telephone service. Contact your telephone service provider (charges may apply). • Eliminate any background noise. Mute the cordless handset before dialing, or dial from another room in your home with less background noise. • If you have changed your telephone service to digital service from a cable company or a VoIP service provider, the telephone line may need to be rewired to allow all existing telephone jacks to work. Contact your service provider for more information. The answering system does not answer after the correct number of rings. • Make sure the answering system is on. When the answering system is on, ANS ON should display on the handset and the telephone base. • If toll saver is selected, the number of rings changes to two when there are new messages waiting. • If the memory is full or if the answering system is off, the answering system answers after 10 rings. • In some cases, the answering system is affected by the ringing system used by your telephone service provider. • If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers. To determine how many rings activate your voicemail, contact your telephone service provider. • If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems. The answering system does not record messages. • Make sure the answering system is on. • When the answering machine memory is full, it does not record new messages until some old messages are deleted. • If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers. To determine how many rings activate your voicemail, contact your telephone service provider. • If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems. The messages on the answering system are incomplete. • If a caller leaves a very long message, part of it may be lost when the answering system disconnects the call after the preset recording time. • If the memory on the answering system becomes full during a message, the answering system stops recording and disconnects the call. • If the caller’s voice is very soft, the answering system may stop recording and disconnect the call. I accidentally set my LCD language to Spanish or French, and I don’t know how to change it back to English. • While the handset is not in use, press MENU and then enter 364 to change the handset LCD language back to English. Common cure for electronic equipment. • If the telephone is not responding normally, put the cordless handset in the telephone base. If it does not respond, try the following (in the order listed): 1. Disconnect the power to the telephone base. 2. Disconnect the battery on the cordless handset. 3. Wait a few minutes before connecting power to the telephone base. 4. Install the battery again and place the cordless handset in the telephone base. 5. Wait for the cordless handset to synchronize with the telephone base. Allow up to one minute for this to take place. 12 Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: . Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a dry non-abrasive cloth for cleaning. . Do not use this product near water such as near a bath tub, wash bowl, kitchen sink, laundry tub or a swimming pool, or in a wet basement or shower. 5. Do not place this product on an unstable table, shelf, stand or other unstable surfaces. 6. Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper ventilation is not provided. 7. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home or office, consult your dealer or local power company. 8. Do not allow anything to rest on the power cord. Do not install this product where the cord may be walked on. 9. Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product. 0. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the telephone base or handset other than specified access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product is subsequently used. . Do not overload wall outlets and extension cords. 2. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions: • When the power supply cord or plug is damaged or frayed. • If liquid has been spilled onto the product. • If the product has been exposed to rain or water. • If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operation instructions. Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation. • If the product has been dropped and the telephone base and/or handset has been damaged. • If the product exhibits a distinct change in performance. 3. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning. . Do not use the telephone to report a gas leak in the vicinity of the leak. Under certain circumstances, a spark may be created when the adapter is plugged into the power outlet, or when the handset is replaced in its cradle. This is a common event associated with the closing of any electrical circuit. The user should not plug the phone into a power outlet, and should not put a charged handset into the cradle, if the phone is located in an environment containing concentrations of flammable or flamesupporting gases, unless there is adequate ventilation. A spark in such an environment could create a fire or explosion. Such environments might include: medical use of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc. 5. Only put the handset of your telephone next to your ear when it is in normal talk mode. 6. The power adapter is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet. SAVE THESE INSTRUCTIONS Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that: Pacemaker patients • Should keep wireless telephones at least six inches from the pacemaker. • Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it is turned ON. • Should use the wireless telephone at the ear opposite the pacemaker. WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones. Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or office. When the handset is out of range, the handset displays Out of range or no pwr at base. If there is a call while the handset is out of range, it may not ring, or if it does ring, the call may not connect well when you press or . Move closer to the telephone base, then press or to answer the call. If the handset moves out of range during a telephone conversation, there may be interference. To improve reception, move closer to the telephone base. ECO mode This power conserving technology reduces power consumption for optimal battery performance. The ECO mode activates automatically whenever the handset is synchronized with the telephone base. 13 Energy-saving charging mode When this mode is activated, all telephone functions, except handset battery charging, will be disabled. To activate the energy-saving charging mode: . Unplug the telephone base power adapter from the power outlet. Make sure the handset is plugged with charged battery before proceeding. 2. While you press and hold /FIND HANDSET, plug the telephone base power adapter back to the power outlet. 3. After about 20 seconds, when the IN USE light starts flashing, release /FIND HANDSET and then press it again within 2 seconds. When the phone successfully enters the energy-saving charging mode, only the CHARGE light on the telephone base turns on. All ������������������������������ handsets alternately show To register HS... and ...see manual. When the phone fails to enter this mode, repeat Step 1 through Step 3 above. Note: The telephone base will be powered up as normal if you fail to press /FIND HANDSET within 2 seconds in Step 3. To deactivate the energy-saving charging mode: . Unplug the telephone base power adapter from the power outlet, then plug it back in. Then the telephone base is powered up as normal. 2. Register your handset back to the telephone base. See page 11 for handset registration instructions. Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower. Electrical storms Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electrical appliances during storms. Cleaning your telephone Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a dry non-abrasive cloth. Do not use dampened cloth or cleaning solvents of any kind. Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORD FROM THE WALL. Then remove the telephone by the unplugged cords. About cordless telephones • Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones. • Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the cordless handset if the telephone base is unplugged, switched off or if the electrical power is interrupted. • Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR often reduces or eliminates the interference. • Rechargeable batteries: Exercise care in handling batteries in order not to create a short circuit with conducting material such as rings, bracelets and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger. • Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture the battery. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury. ® The RBRC seal ® The RBRC seal on the nickel-metal hydride battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada. ® The RBRC program provides a convenient alternative to placing used nickel-metal hydride batteries into the trash or municipal waste, which may be illegal in your area. ® VTech’s participation in RBRC makes it easy for you to drop off the spent battery at local retailers ® participating in the RBRC program or at authorized VTech product service centers. Please call 1 TM (800) 8 BATTERY for information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources. ® RBRC is a registered trademark of Rechargeable Battery Recycling Corporation. Limited warranty What does this limited warranty cover? The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions. This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada. What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)? During the limited warranty period, VTech’s authorized service representative will repair or replace at VTech’s option, without charge, a Materially Defective Product. If we repair the Product, we may use new or refurbished replacement parts. If we choose to replace the Product, we may replace it with a new or refurbished Product of the same or similar design. We will retain defective parts, modules, or equipment. Repair or replacement of the Product, at VTech’s option, is your exclusive remedy. VTech will return the repaired or replacement Products to you in working condition. You should expect the repair or replacement to take approximately 30 days. 14 How long is the limited warranty period? The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited warranty also applies to the repaired or replacement Product for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty; whichever is longer. What is not covered by this limited warranty? This limited warranty does not cover: 1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water or other liquid intrusion; or 2. Product that has been damaged due to repair, alteration or modification by anyone other than an authorized service representative of VTech; or 3. Product to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna systems; or 4. Product to the extent that the problem is caused by use with non-VTech accessories; or 5. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or 6. Product purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes); or 7. Product returned without a valid proof of purchase (see item 2 below); or 8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit. How do you get warranty service? To obtain warranty service in the USA, please visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377. NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls and features may save you a service call. Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product(s) to the service location. VTech will return repaired or replaced Product under this limited warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty. What must you return with the Product to get warranty service? 1. Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty; and 2. Include a “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and 3. Provide your name, complete and correct mailing address, and telephone number. Other limitations This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this Product. The warranty exclusively describes all of VTech’s responsibilities regarding the Product. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification. State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state or province to province. Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the Product is fit for ordinary use) are limited to one year from the date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the Product or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Please retain your original sales receipt as proof of purchase. FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this telephone. To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more. This Class B digital apparatus complies with Canadian requirement: CAN ICES-3 (B)/NMB-3(B). FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request. The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See the installation instructions in the user’s manual. The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information, please contact your telephone service provider. This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone service provider or a qualified installer. If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited warranty. 15 If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service. The telephone service provider is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone service provider is required to inform you of your right to file a complaint with the FCC. Your telephone service provider may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone service provider is required to notify you if such changes are planned. If this product is equipped with a corded or cordless handset, it is hearing aid compatible. If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please: Remain on the line and briefly explain the reason for the call before hanging up. Perform such activities in off-peak hours, such as early morning or late evening. Industry Canada Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference, including interference that may cause undesired operation. The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada technical specifications were met. The Ringer Equivalence Number (REN) for this terminal equipment is 1.0. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five. This product meets the applicable Industry Canada technical specifications. Technical specifications Frequency control Crystal controlled PLL synthesizer Transmit frequency DECT frequency: 1921.536-1928.448 MHz Bluetooth frequency: 2402.000-2480.000 MHz Channels DECT channel: 5 Bluetooth channel: 79 Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use. Power requirements Handset: 2.4V Ni-MH battery Telephone base: 6V DC @ 450mA Memory Directory: 200 memory locations; up to 30 digits and 15 characters Caller ID log: 50 memory locations; up to 24 digits and 15 characters ® The Bluetooth word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by VTech Holdings Limited is under license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners. VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc., Beaverton, Oregon 97008. Distributed in Canada by VTech Technologies Canada Ltd., Richmond, B.C. V6W 1L5. VTech is the registered trademark of VTech Holdings Limited. Copyright © 2013 for VTECH TELECOMMUNICATIONS LTD. All rights reserved. Printed in China. 16 91-007331-010-100
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