VTech Telecommunications 80-H0AW-15 1.9GHz DECT Analog Corded Deskset User Manual Analog Contemporary MUG 20120626 for approval

VTech Telecommunications Ltd 1.9GHz DECT Analog Corded Deskset Analog Contemporary MUG 20120626 for approval

User Manual

Master User Guide
Analog Contemporary Series
Models:
Analog corded lobby hotel telephone - A2100,
Analog corded 1-line hotel telephone - A2210,
Analog corded 2-line hotel telephone - A2220,
Analog corded trimstyle hotel telephone - A2310,
Analog cordless 1-line hotel telephone - A2410/CTM-A2411,
Analog cordless 2-line hotel telephone - A2420/CTM-A2421,
Analog corded/cordless 1-line hotel telephone - CTM-A2510
Analog cordless charging base - C4000/C4001
Analog cordless charging stand - C4010/C4011
Analog cordless 1-line accessory handset - C4100/CTM-C4101, and
Analog cordless 2-line accessory handset - C4200/CTM-C4201
Analog corded 1-line deskset - CTM-A241P
Analog corded 2-line deskset - CTM-A242P
i
IMPORTANTES MESURES DE SÉCURITÉ
Certaines mesures de sécurité doivent être prises pendant l’utilisation de OCVÃTKCNVÃNÃRJQPKSWGCſPFGTÃFWKTGNGUTKUSWGU
d’incendie, de choc électrique et de blessures. En voici quelquesunes:
Ne pas utiliser l’appareil près de l’eau, p.ex., près d’une baignoire, d’un lavabo, d’un évier de cuisine, d’un bac à laver, dans un
sous-sol humide ou près d’une piscine.
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de choc électrique causé par la foudre.
Ne pas utiliser l’appareil téléphonique pour signaler une fuite de gaz s’il est situé près de la fuite.
Utiliser seulement le cordon d’alimentation et le type de piles indiqués dans ce manuel. Ne pas jeter les piles dans le feu: elles
peuvent exploser. Se conformer aux règlements pertinents quant à l’élimination des piles.
La socklet-sortie sera installée près de l’équipement et serafacilement accessible.
ATTENTION- Il y a danger d’explosion s’il y a remplacement incorrect de la batterie. Remplacer uniquement avec une batterie
du même type ou d’un type équivalent recommandé par le constructeur. Mettre au rebut les batteries usagées conformément
aux instructions du fabricant.
CONSERVER CES INSTRUCTIONS
1.
2.
3.
4.
5.
6.
ii
Important safety instructions
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and injury, including the following:
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This product should only be connected to the host equipment and never directly to the network such as Public Switch Telephone
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Read and understand all instructions.
Follow all warnings and instructions marked on the product.
Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
Do not use this product near water such as near a bath tub, wash bowl, kitchen sink, laundry tub or swimming pool, or in a wet
basement or shower.
Do not place this product on an unstable table, shelf, stand or other unstable surfaces.
Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation. To protect them from
overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This
product should never be placed near or over a radiator or heat register. This product should not be placed in any area where
proper ventilation is not provided.
This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the
type of power supply on the premises, consult your dealer or local power company.
Do not allow anything to rest on the power cord. Do not install this product where the cord may be walked on.
Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch
dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product.
To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or
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other risks. Incorrect reassembling can cause electric shock when the product is subsequently used.
Do not overload wall outlets and extension cords.
Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions:
When the power supply cord or plug is damaged or frayed.
If liquid has been spilled onto the product.
If the product has been exposed to rain or water.
If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered
by the operation instructions. Improper adjustment of other controls may result in damage and often requires extensive work
by an authorized technician to restore the product to normal operation.
If the product has been dropped and the telephone base and/or handset has been damaged.
If the product exhibits a distinct change in performance.
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Do not use the telephone to report a gas leak in the vicinity of the leak. Under certain circumstances, a spark may be created
when the adapter is plugged into the power outlet, or when the handset is replaced in its cradle. This is a common event
associated with the closing of any electrical circuit. The user should not plug the phone into a power outlet, and should not put
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environments might include: medical use of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline
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Only put the handset of your telephone next to your ear when it is in normal talk mode.
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hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.
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with local codes for possible special disposal instructions.
In wall mounting position, make sure to mount the telephone base on the wall by aligning the eyelets with the mounting studs of
the wall plate. Then slide the telephone base down on both mounting studs until it locks into place. Refer to the full instructions
in Installation in the user’s manual.
21. CAUTION: Keep small metallic objects such as pins and staples away from the handset receiver.
22. CAUTION: There may be a risk of explosion if a wrong type of handset battery is used (A2410, A2420, C4100, C4200,
CTM-A2411, CTM-A2421, CTM-A2510, CTM-C4101 and CTM-C4201Use only the supplied rechargeable battery (BT264392/
BT266342QTTGRNCEGOGPVDCVVGT[$6. Dispose of used batteries according to the information in The RBRC® seal in
the user’s manual.
SAVE THESE INSTRUCTIONS
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
A.
B.
C.
D.
E.
F.
15.
16.
17.
18.
19.
20.
1
Parts checklist
Parts checklist
Items contained in the respective telephone package:
Model Name Model
number
Parts included
Analog corded lobby A2100
Analog corded 1-line A2210
Analog corded 2-line A2220
Analog corded trimstyle A2310
Analog cordless 1-line A2410
Analog cordless 1-line CTM-
A2411
Analog cordless 2-line A2420
Analog cordless 2-line CTM-
A2421
Analog corded/cordless
1-line
CTM-
A2510
Telephone base with
faceplate and overlay
Corded
handset
Mounting
bracket
Telephone
line cord
Telephone base with
faceplate and overlay
Corded
handset
Mounting
bracket
Telephone
line cord
Telephone base with
faceplate and overlay
Corded
handset
Mounting
bracket
Telephone
line cord
Corded
handset
Telephone
NKPGEQTFU
Mounting
bracket
Telephone base with
faceplate and overlay
BY 1021
Telephone base with
faceplate and overlay
Cordless
handset
Battery Power adapter
with RJ-45 cord
Telephone
line cord
Mounting
bracket
Screw
BY 1021
Cordless
handset
Battery Power adapter
with RJ-45 cord
Telephone
line cord
Mounting
bracket
ScrewTelephone base with
faceplate and overlay
Telephone base with
faceplate and overlay
Cordless
handset
Mounting
bracket
BY 1021
Battery Screw
Power adapter
with RJ-45 cord
Telephone
line cord
Charging
stand
Telephone base
power adapter
HOLD FLASH
REDIAL
FIND HANDSET
MUTE
SPEAKER
VOLUME
IN USE
BY 1021
Telephone base with
faceplate and overlay
Cordless
handset
Battery Power adapter
with RJ-45 cord
Telephone
line cord
Mounting
bracket
Screw
BY 1021
Cordless
handset
Battery Power adapter
with RJ-45 cord
Telephone
line cord
Mounting
bracket
ScrewTelephone base with
faceplate and overlay
2
Parts checklist
Model Name Model
number
Parts included
Analog cordless
charging base
C4000
Analog cordless
charging base
C4001
Analog cordless
charging stand
C4010
Analog cordless
charging stand
C4011
Analog cordless
1-line accessory
handset
C4100
Analog cordless
1-line accessory
handset
CTM-
C4101
Analog cordless
2-line accessory
handset
C4200
Analog cordless
2-line accessory
handset
CTM-
C4201
Analog corded
1-line deskset
CTM-
A241P
Analog corded
2-line deskset
CTM-
A242P
Items contained in the respective telephone package:
Charging base Power adapter
with RJ-45 cord
Mounting bracket
with a screw
BY 1021
Cordless
handset
Battery Screw
BY 1021
Cordless
handset
Battery Screw
BY 1021
Cordless
handset
Battery Screw
BY 1021
Cordless
handset
Battery Screw
Charging stand Power adapter
with RJ-45 cord
Charging base Mounting bracket
with a screw
Charging stand
Charger power
adapter
Charger power
adapter
Corded
handset
Telephone base with
faceplate and overlay
Mounting
bracket
Telephone base with
faceplate and overlay
Corded
handset
Mounting
bracket
Power adapter
Power adapter
3
Telephone layout
Analog corded lobby - A2100
RINGER VOL
Wall mount clip
-/VOLUME
Data port
+/VOLUME
Switch hook
4
Telephone layout
Analog corded 1-line - A2210
-/VOLUME
MUTE
FLASH
Speed Dial keys
DATA port
MESSAGE
WAITING LED
Wall mount clip
RINGER VOL
HOLD
/SPEAKER
PROGRAMTGEGUUGFMG[
PAUSETGEGUUGFMG[
+/VOLUME
Switch hook
Sticker covering jumpers
5
Telephone layout
Telephone layout
Analog corded 2-line - A2220
LINE 1 LINE 2 CONF HOLD
MUTE
FLASH
Speed Dial keys
DATA port
MESSAGE WAITING LED
RINGER VOL
/SPEAKER
Wall mount clip
PROGRAMTGEGUUGFMG[
PAUSETGEGUUGFMG[
-/VOLUME
+/VOLUME
Switch hook
Sticker covering jumpers
Telephone layout
6
Analog corded trimstyle - A2310
Wall mount clip
Switch hook
FLASH
-/VOLUME/+
MUTE
RINGER VOL
FAX/DATA port
MESSAGE WAITING LED
MUTE LED
7
Telephone layout
Analog cordless 1-line - A2410
Telephone layout
TALK
REDIAL HOLD OFF
FLASH
INTERCOM
MUTE
-/VOLUME/+
MESSAGE WAITING LED
DATA port
MESSAGE WAITING LED
/SPEAKER
LOW BATTERY LED
CHARGE LED
HOLD
FLASH
MUTE
REDIAL
/SPEAKER
/FIND HANDSET
IN USE LED
Wall mount clip
PROGRAMTGEGUUGFMG[
PAUSETGEGUUGFMG[
Speed Dial keys
INT
-/VOLUME
+/VOLUME
8
DATA port
MESSAGE WAITING LED
CHARGE LED
HOLD
FLASH
MUTE
REDIAL
/SPEAKER
/FIND HANDSET
IN USE LED
Wall mount clip
PROGRAMTGEGUUGFMG[
PAUSETGEGUUGFMG[
Speed Dial keys
INT
-/VOLUME
+/VOLUME
TALK
REDIAL
HOLD
OFF
FLASH
MESSAGES
MUTE
-/VOLUME/+
MESSAGE WAITING LED
/SPEAKER
LOW BATTERY LED
Speed Dial keys
Telephone layout
Analog cordless 1-line - CTM-A2411
9
Telephone layout
Analog cordless 2-line - A2420
Telephone layout
CHARGE LED
LINE 1 LINE 2 CONF
MESSAGE WAITING LED
Wall mount clip
/FIND HANDSET
HOLD
MUTE
FLASH
REDIAL
PROGRAMTGEGUUGFMG[
PAUSETGEGUUGFMG[
Speed Dial keys
DATA port
/SPEAKER
INT
-/VOLUME
+/VOLUME
MESSAGE WAITING LED
10
Telephone layout
Analog cordless 2-line - CTM-A2421
MESSAGE WAITING LED
CHARGE LED
LINE 1 LINE 2 CONF
MESSAGE WAITING LED
Wall mount clip
/FIND HANDSET
HOLD
MUTE
FLASH
REDIAL
PROGRAMTGEGUUGFMG[
PAUSETGEGUUGFMG[
Speed Dial keys
DATA port
/SPEAKER
INT
-/VOLUME
+/VOLUME
LINE 1
REDIAL
HOLD
OFF
FLASH
MESSAGES
MUTE
-/VOLUME/+
/SPEAKER
LOW BATTERY LED
Speed Dial keys
CONFERENCE
11
Telephone layout
Telephone layout
Analog corded/cordless 1-line - CTM-A2510
DATA port
MESSAGE WAITING LED
HOLD
FLASH
FIND HANDSET
MUTE
REDIAL
/SPEAKER
IN USE LED
Wall mount
clip
PROGRAMTGEGUUGFMG[
PAUSETGEGUUGFMG[
Speed Dial keys
Speed Dial key
-/VOLUME
+/VOLUME
TALK
REDIAL
HOLD
OFF
FLASH
MUTE
-/VOLUME/+
/SPEAKER
LOW BATTERY
LED
Speed Dial keys
CHARGE LED
MESSAGES
12
Analog cordless charging base - C4000/C4001
Telephone layout
Wall mount clip
CHARGE LED
13
Telephone layout
Telephone layout
Analog cordless charging stand - C4010/C4011
CHARGE LED
14
Analog cordless 1-line accessory handset - C4100
Telephone layout
TALK
REDIAL HOLD OFF
FLASH
INTERCOM
MUTE
-/VOLUME/+
MESSAGE WAITING LED
/SPEAKER
LOW BATTERY LED
15
Telephone layout
Telephone layout
Analog cordless 1-line accessory handset - CTM-C4101
TALK
REDIAL
HOLD
OFF
FLASH
MESSAGES
MUTE
-/VOLUME/+
MESSAGE WAITING LED
/SPEAKER
LOW BATTERY LED
Speed Dial keys
16
Analog cordless 2-line accessory handset - C4200
Telephone layout
LINE 1
CONF
LINE 2
HOLD OFF
FLASH
MUTE
MESSAGE WAITING LED -/VOLUME/+
/SPEAKER REDIAL
INTERCOM
LOW BATTERY LED
17
Telephone layout
Analog cordless 2-line accessory handset - CTM-C4201
Telephone layout
MESSAGE WAITING LED
LINE 1
REDIAL
HOLD
OFF
FLASH
MESSAGES
MUTE
-/VOLUME/+
/SPEAKER
LOW BATTERY LED
Speed Dial keys
CONFERENCE
18
Telephone layout
Analog corded 1-line deskset - CTM-A241P
MESSAGE WAITING LED
-/VOLUME
+/VOLUME
PROGRAMTGEGUUGFMG[
PAUSETGEGUUGFMG[
FLASH
HOLD
MUTE
IN USE light
Wall mount clip
Switch hook
Speed Dial keys
RINGER VOL
MESSAGE
/USB CHARGE ONLY
(USB port for cJCTIKPIQPN[
19
Telephone layout
Telephone layout
Analog corded 2-line deskset - CTM-A242P
MESSAGE WAITING LED
-/VOLUME
+/VOLUME
PROGRAMTGEGUUGFMG[
PAUSETGEGUUGFMG[
FLASH
HOLD
MUTE
Speed Dial keys
LINE 1
LINE 2
CONF
Wall mount clip
Switch hook
RINGER VOL
MESSAGE
/USB CHARGE ONLY
(USB port for cJCTIKPIQPN[
20
Analog corded lobby/1-line/2-line - A2100/A2210/A2220
Installation
Telephone base installation
This telephone can be adapted to desktop use or mount on a standard telephone wall plate.
Installation option - desktop position
Turn the telephone base over with the bottom side facing up. Connect the coiled handset cord to the telephone base.
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Install the telephone base as shown below.
1.
2.
3.
Telephone wall jack
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Telephone line jack Telephone line cord
Coiled handset cord jack
21
Installation
Analog corded lobby/1-line/2-line - A2100/A2210/A2220
Installation
Installation option - converting from desktop to wall mount position
To mount the telephone base on the wall:
Set aside the handset. On the telephone base cradle, place a coin in the provided slit of the wall mount clip and rotate a half
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protruding edge holds the handset when the phone is mounted on the wall.
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and pull up until both tabs release from the grooves.
Mount the telephone base on the wall by aligning the eyelets with the mounting studs of the wall plate. Then slide the telephone
base down on both mounting studs until it locks into place.
Place the handset on the telephone base cradle.
1.
2.
3.
4.
Protruding edge
Mounting
bracket
Eyelets
22
Analog corded trimstyle - A2310
Telephone base installation
The telephone can be adapted to desktop use or mount on a standard telephone wall plate.
Installation option - desktop position
Turn the telephone base over with the bottom side facing up. Connect the telephone line cord to the telephone base and route
along the wire duct.
Position the mounting bracket as shown. Insert the two small tabs of the mounting bracket into the lower slots on the telephone
base. Then RTGUUVJGNCTIGVCDQPVJGOQWPVKPIDTCEMGVCPFſTON[RWUJKVKPVQVJGWRRGTITQQXGQPVJGVGNGRJQPGDCUG
Install the telephone base as shown below. Then connect the coiled handset cord to the telephone base.
1.
2.
3.
Telephone line jack
Installation
Wire duct
Telephone wall jack
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23
Installation
Installation
Analog corded trimstyle - A2310
Installation option - converting from desktop to wall mount position
To mount the telephone base on the wall:
Set aside the handset. On the telephone base cradle, place a coin in the provided slit of the wall mount clip and rotate a half turn
FGITGGU+VNQEMUKPVQRNCEGYKVJVJGRTQVTWFKPIGFIGRQKPVKPIVQYCTFUVJGWRRGTGFIGQHVJGEJCTIKPIDCUG6JKURTQVTWFKPI
edge holds the cordless handset when the phone is mounted on the wall.
Unplug the telephone line cord from the telephone wall jack. Then press the large tab on the mounting bracket to remove it from
the upper groove on the telephone base.
Turn the mounting bracket upside down. Remove the telephone line cord from the wire duct and then route it through the
rectangular hole on the mounting bracket. Insert the small tabs on the mounting bracket into the upper slots on the telephone
DCUG6JGPRTGUUVJGNCTIGVCDQPVJGOQWPVKPIDTCEMGVCPFſTON[RWUJKVKPVQVJGNQYGTITQQXGQPVJGVGNGRJQPGDCUG
Mount the telephone base on the wall by aligning the eyelets with the mounting studs of the wall plate. Then slide the telephone
base down on both mounting studs until it locks into place. Place the handset on the telephone base cradle.
1.
2.
3.
4.
Protruding edge
Eyelets Telephone wall jack
If you have High Speed Internet Access
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24
Telephone base installation
This telephone can be adapted to desktop use or mount on a standard telephone wall plate.
Installation option - desktop position
Turn the telephone base over with the bottom side facing up. +PUGTVVJGVCDUKPVQVJGITQQXGUVQCHſZVJGOQWPVKPIDTCEMGVKPRNCEG
Plug the power adapter into an electrical outlet not controlled by a wall switch.
When the telephone base has been initially installed, press /SPEAKER on the telephone base. Listen for a dial tone and then
press /SPEAKER again to hang up.
1.
2.
3.
Analog cordless 1-line/2-line - A2410/CTM-A2411/A2420/CTM-A2421
Installation
CAUTION:
Use only the supplied RJ-45 cord and power adapter. RJ-45 cord is not designed for use in any other IT devices. Misuse of RJ-45 cord on your
other IT devices shall be prohibited. To order a replacement, visit our website at www.vtechhotelphones.com or call 1-888-907-2007.
Telephone wall jack
Telephone
line cord
Power
adapter
Electrical outlet not
controlled by a wall switch
RJ-45 cord
Telephone
line cord
If you have High Speed
Internet Access service,
C&5.HKNVGTPQVKPENWFGF
is required.
Power cord jack
RJ-45
cord
25
Installation
Analog cordless 1-line/2-line - A2410/CTM-A2411/A2420/CTM-A2421
Installation
Installation option - converting from desktop to wall mount position
To mount the telephone base on the wall:
Unplug the power adapter and telephone line cord. Disconnect the power cord from the telephone base.
Set aside the handset. On the telephone base cradle, place a coin in the provided slit of the wall mount clip and rotate a half
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protruding edge holds the handset when the phone is mounted on the wall.
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and pull up until both tabs release from the grooves.
Mount the telephone base on the wall by aligning the eyelets with the mounting studs of the wall plate. Then slide the telephone
base down on both mounting studs until it locks into place.
Connect the power cord to the telephone base. Plug the power adapter into an electrical outlet not controlled by a wall switch,
and plug the telephone line cord into the telephone wall jack. Then place the cordless handset on the telephone base cradle.
1.
2.
3.
4.
5.
Protruding edge
Mounting
bracket
Eyelets
26
Analog cordless 1-line/2-line - A2410/CTM-A2411/A2420/CTM-A2421
Installation
Handset battery installation
Install the battery as shown below.
Gently lift the handset cover. Do not detach the speaker wires between the handset cover and the handset.
Plug the battery connector securely into the socket inside the handset battery compartment.
Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment.
To replace the handset cover, align all the tabs on the handset cover against the corresponding grooves on the handset, then
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Replace a handset battery
Use a narrow object to open the screw cover and remove the screw. Insert a 5 mm standard screwdriver in the provided slot and
then twist and lift to remove the handset cover. Do not detach the speaker wires between the handset cover and the handset.
Unplug the battery connector from the socket and then remove the battery from the handset battery compartment.
Follow Step 2 to Step 4 in Handset battery installation above to install a new battery.
CAUTIONS:
There may be a risk of explosion if a wrong type of handset battery is used. Use only the supplied TGEJCTIGCDNGDCVVGT[$6$6
QTTGRNCEGOGPVDCVVGT[$6. To order a replacement, visit our website at www.vtechhotelphones.com or call 1-888-907-2007.
FCC ID is shown on the back of the cordless handset body after the handset cover is removed.
Dispose of used batteries according to the information in The RBRC® seal on page 67.
Handset registration
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handset is placed on the telephone base. When the registration process completes, the MESSAGE WAITING.'&ƀCUJGUQPEGCPF
[QWJGCTTKUKPIDGGRUCUEQPſTOCVKQP'CEJVGNGRJQPGDCUGCEEQOOQFCVGUWRVQEQTFNGUUJCPFUGVU9JGPVJGVGNGRJQPGDCUG
has already registered 4 cordless handsets, one of the registered cordless handsets must be deregistered or registered to another
telephone base before adding a new cordless handset.
To register a cordless handset to A2411 telephone base without placing on the telephone base:
When the telephone base is idle, press *7247 and then press HOLD. The MESSAGE WAITING LED turns on for about 90
seconds. Press *7247 and then HOLD on the cordless handset, the MESSAGE WAITING LED on the handset turns on for 90
UGEQPFU9JGPVJGTGIKUVTCVKQPRTQEGUUEQORNGVGU[QWJGCTTKUKPIDGGRUCUEQPſTOCVKQP9JGPVJGVGNGRJQPGDCUGJCUCNTGCF[
registered 4 cordless handsets, one of the registered cordless handsets must be deregistered or registered to another telephone
base before adding a new cordless handset.
To register a cordless handset to A2421 telephone base without placing on the telephone base:
When the telephone base is idle, press *724747 and then press HOLD. The MESSAGE WAITING LED turns on for about 90
seconds. Press *724727 and then HOLD on the cordless handset, the MESSAGE WAITING LED on the handset turns on for 90
UGEQPFU9JGPVJGTGIKUVTCVKQPRTQEGUUEQORNGVGU[QWJGCTTKUKPIDGGRUCUEQPſTOCVKQP9JGPVJGVGNGRJQPGDCUGJCUCNTGCF[
registered 4 cordless handsets, one of the registered cordless handsets must be deregistered or registered to another telephone
base before adding a new cordless handset.
1.
2.
3.
4.
1.
2.
3.
BY 1021
BY 1021
1 2 3 4
FCC ID
Screw
cover
27
Installation
Analog cordless 1-line/2-line - A2410/CTM-A2411/A2420/CTM-A2421
Installation
Handset deregistration
When a registered cordless handset is idle, press *331734# and then press HOLD;QWJGCTTKUKPIDGGRUCUEQPſTOCVKQPYJGP
the deregistration process completes.
Register a handset to another telephone base
Any analog cordless 1-line handset can register to any analog cordless 1-line telephone base. Any analog cordless 2-line handset
can register to any analog 2-line telephone base.
When a registered cordless handset is idle, place it on another telephone base. This cordless handset automatically registers to the
new telephone base.
Handset battery charging
6JGDCVVGT[OWUVDGHWNN[EJCTIGFDGHQTGWUKPIVJGEQTFNGUUJCPFUGVHQTVJGſTUVVKOG6JGCHARGE LED turns on when the
cordless handset is charging on the telephone base, charging base or charging stand. The battery is fully charged after 16 hours
of continuous charging. For best performance, keep the cordless handset in the telephone base, charging base or charging stand
when not in use.
28
Analog corded/cordless 1-line - CTM-A2510
Installation
Telephone base installation
This telephone can be adapted to desktop use or mount on a standard telephone wall plate.
Installation option - desktop position
Turn the telephone base over with the bottom side facing up. Connect the coiled handset cord to the telephone base.
+PUGTVVJGVCDUKPVQVJGITQQXGUVQCHſZVJGOQWPVKPIDTCEMGVKPRNCEG
Install the telephone base as shown below.
1.
2.
3.
Telephone wall jack
If you have High Speed Internet
Access service, a DSL filter (not
KPENWFGFKUTGSWKTGF
Telephone line jack Telephone line cord
Coiled handset cord jack
29
Installation
Installation option - converting from desktop to wall mount position
To mount the telephone base on the wall:
Set aside the handset. On the telephone base cradle, place a coin in the provided slit of the wall mount clip and rotate a half
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protruding edge holds the handset when the phone is mounted on the wall.
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and pull up until both tabs release from the grooves.
Mount the telephone base on the wall by aligning the eyelets with the mounting studs of the wall plate. Then slide the telephone
base down on both mounting studs until it locks into place.
Place the handset on the telephone base cradle.
1.
2.
3.
4.
Protruding edge
Mounting
bracket
Eyelets
Analog corded/cordless 1-line - CTM-A2510
Installation
30
Analog corded/cordless 1-line - CTM-A2510
Installation
Handset battery installation
Install the battery as shown below.
Gently lift the handset cover. Do not detach the speaker wires between the handset cover and the handset.
Plug the battery connector securely into the socket inside the handset battery compartment.
Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment.
To replace the handset cover, align all the tabs on the handset cover against the corresponding grooves on the handset, then
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Replace a handset battery
Use a narrow object to open the screw cover and remove the screw. Insert a 5 mm standard screwdriver in the provided slot and
then twist and lift to remove the handset cover. Do not detach the speaker wires between the handset cover and the handset.
Unplug the battery connector from the socket and then remove the battery from the handset battery compartment.
Follow Step 2 to Step 4 in Handset battery installation above to install a new battery.
CAUTIONS:
There may be a risk of explosion if a wrong type of handset battery is used. Use only the supplied TGEJCTIGCDNGDCVVGT[$6$6
QTTGRNCEGOGPVDCVVGT[$6. To order a replacement, visit our website at www.vtechhotelphones.com or call 1-888-907-2007.
FCC ID is shown on the back of the cordless handset body after the handset cover is removed.
Dispose of used batteries according to the information in The RBRC® seal on page 67.
Handset registration
When the telephone base is idle, press *7247 and then press HOLD. The MESSAGE WAITING LED turns on for about 90
seconds. Press *7247 and then HOLD on the cordless handset, the MESSAGE WAITING LED on the handset turns on for 90
UGEQPFU9JGPVJGTGIKUVTCVKQPRTQEGUUEQORNGVGU[QWJGCTTKUKPIDGGRUCUEQPſTOCVKQP9JGPVJGVGNGRJQPGDCUGJCUCNTGCF[
registered 4 cordless handsets, one of the registered cordless handsets must be deregistered or registered to another telephone
base before adding a new cordless handset.
Handset deregistration
When a registered cordless handset is idle, press *331734# and then press HOLD;QWJGCTTKUKPIDGGRUCUEQPſTOCVKQPYJGP
the deregistration process completes.
Handset battery charging
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cordless handset is charging on the charging stand. The battery is fully charged after 16 hours of continuous charging. For best
performance, keep the cordless handset in the telephone base, charging base or charging stand when not in use.
1.
2.
3.
4.
1.
2.
3.
BY 1021
BY 1021
1 2 3 4
FCC ID
Screw
cover
31
Installation
Installation
Analog corded/cordless 1-line - CTM-A2510
Charging stand installation
The charging stand is designed for desktop use. Install the charging stand as shown below.
Power adapter
Electrical outlet not
controlled by a wall switch
Power cord
32
Charging base installation
The charging base can be adapted to desktop use or mount on a standard telephone wall plate.
Installation option - desktop position
Turn the charging base over with the bottom side facing up. Position the mounting bracket as shown. Connect the power cord to
the charging base and route the cord out from the large eyelet on the mounting bracket.
Insert the tabs QHVJGOQWPVKPIDTCEMGVCUVJGFKTGEVKQPUJQYPDGNQY6JGPVKIJVGPVJGUETGYVQCHſZVJGOQWPVKPIDTCEMGV
Plug the power adapter into an electrical outlet not controlled by a wall switch.
Installation option - converting from desktop to wall mount position
Unplug the power adapter from the electrical outlet.
Set aside the cordless handset. On the telephone base cradle, place a coin in the provided slit of the wall mount clip and rotate
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protruding edge holds the cordless handset when the phone is mounted on the wall.
Loosen the screw from the mounting bracket and remove the mounting bracket from the grooves.
Turn the mounting bracket upside down. Insert the tabs of the mounting bracket into the lower grooves on the charging base.
Then tightenVJGUETGYVQCHſZVJGOQWPVKPIDTCEMGV
Mount the charging base on the wall by aligning the eyelets with the mounting studs of the wall plate. Then slide the charging
base down on both mounting studs until it locks into place.
Plug the power adapter into an electrical outlet not controlled by a wall switch.
1.
2.
3.
1.
2.
3.
4.
5.
6.
Analog cordless charging base - C4000
Installation
Protruding edge
Screw
Screw
Eyelets
Power cord jack
33
Installation
Analog cordless charging base - C4001
Installation
Charging base installation
The charging base can be adapted to desktop use or mount on a standard telephone wall plate.
Installation option - desktop position
Turn the charging base over with the bottom side facing up. Position the mounting bracket as shown. Connect the power cord to
the charging base and route the cord out from the large eyelet on the mounting bracket.
Insert the tabs QHVJGOQWPVKPIDTCEMGVCUVJGFKTGEVKQPUJQYPDGNQY6JGPVKIJVGPVJGUETGYVQCHſZVJGOQWPVKPIDTCEMGV
Plug the power adapter into an electrical outlet not controlled by a wall switch.
Installation option - converting from desktop to wall mount position
Unplug the power adapter from the electrical outlet.
Remove the cordless handset from the charging base if necessary. On the charging base cradle, place a coin in the slit of the
YCNNOQWPVENKRCPFTQVCVGCJCNHVWTPFGITGGU+VNQEMUKPVQRNCEGYKVJVJGRTQVTWFKPIGFIGRQKPVKPIVQYCTFUVJGWRRGTGFIG
of the charging base. This protruding edge holds the cordless handset when the phone is mounted on the wall.
Loosen the screw from the mounting bracket and remove the mounting bracket from the grooves.
Rotate the mounting bracket. Insert the tabs of the mounting bracket into the lower grooves on the charging base. Then tighten
VJGUETGYVQCHſZVJGOQWPVKPIDTCEMGV
Mount the charging base on the wall by aligning the eyelets with the mounting studs of the wall plate. Then slide the charging
base down on both mounting studs until it locks into place.
Plug the power adapter into an electrical outlet not controlled by a wall switch.
1.
2.
3.
1.
2.
3.
4.
5.
6.
Screw
Protruding edge
Power cord jack
Screw
Eyelets
34
Analog cordless charging stand - C4010
Installation
Charging stand installation
The charging stand is designed for desktop use. Install the charging stand as shown below.
Power adapter
Electrical outlet not
controlled by a wall switch
RJ-45 cord
35
Installation
Analog cordless charging stand - C4011
Installation
Charging stand installation
The charging stand is designed for desktop use. Install the charging stand as shown below.
Power adapter
Electrical outlet not
controlled by a wall switch
Power cord
36
Analog cordless 1-line/2-line accessory handset - C4100/CTM-C4101/C4200/CTM-C4201
Installation
CAUTIONS:
There may be a risk of explosion if a wrong type of handset battery is used. Use only the supplied TGEJCTIGCDNGDCVVGT[$6$6QT
TGRNCEGOGPVDCVVGT[$6. To order a replacement, visit our website at www.vtechhotelphones.com or call 1-888-907-2007.
FCC ID is shown on the back of the cordless handset body after the handset cover is removed.
Dispose of used batteries according to the information in The RBRC® seal on page 67.
Handset battery installation
Install the battery as shown below.
Gently lift the handset cover. Do not detach the speaker wires between the handset cover and the handset.
Plug the battery connector securely into the socket inside the handset battery compartment.
Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment.
To replace the handset cover, align all the tabs on the handset cover against the corresponding grooves on the handset, then
ſTON[RWUJFQYPYCTFWPVKNCNNVJGVCDUNQEMKPVJGITQQXGU6JGPKPUVCNNVJGUETGYCVVJGDQVVQOQHVJGJCPFUGV
Replace a handset battery
Use a narrow object to open the screw cover and remove the screw. Insert a 5 mm standard screwdriver in the provided slot and
then twist and lift to remove the handset cover.
Unplug the battery connector from the socket and then remove the battery from the handset battery compartment.
Follow Step 2 to Step 4 in Handset battery installation above to install a new battery.
1.
2.
3.
4.
1.
2.
3.
1 2 3 4
Handset registration
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handset is placed on the telephone base. When the registration process completes, the MESSAGE WAITING.'&ƀCUJGUQPEGCPF
[QWJGCTTKUKPIDGGRUCUEQPſTOCVKQP'CEJVGNGRJQPGDCUGCEEQOOQFCVGUWRVQEQTFNGUUJCPFUGVU9JGPVJGVGNGRJQPGDCUG
has already registered 4 cordless handsets, one of the registered cordless handsets must be deregistered or registered to another
telephone base before adding a new cordless handset.
Handset deregistration
When a registered cordless handset is idle, press *331734# and then press HOLD;QWJGCTTKUKPIDGGRUCUEQPſTOCVKQPYJGP
the deregistration process completes.
Register a handset to another telephone base
Any analog cordless 1-line handset can register to any analog cordless 1-line telephone base. Any analog cordless 2-line handset
can register to any analog 2-line telephone base.
When a registered cordless handset is idle, place it on another telephone base. This cordless handset automatically registers to the
new telephone base.
Handset battery charging
6JGDCVVGT[OWUVDGHWNN[EJCTIGFDGHQTGWUKPIVJGEQTFNGUUJCPFUGVHQTVJGſTUVVKOG6JGCHARGE LED turns on when the
cordless handset is charging on the telephone base, charging base or charging stand. The battery is fully charged after 16 hours
of continuous charging. For best performance, keep the cordless handset in the telephone base, charging base or charging stand
when not in use.
BY 1021
BY 1021
FCC ID
Screw
cover
37
Installation
Telephone base installation
The telephone can be adapted to desktop use or mounted on a standard telephone wall plate.
Installation option - desktop position
Turn the telephone base over with the bottom side facing up.
Position the mounting bracket as shown. Insert the two small tabs of the mounting bracket into the lower slots on the telephone
base. Then RTGUUVJGNCTIGVCDQPVJGOQWPVKPIDTCEMGVCPFſTON[RWUJKVKPVQVJGWRRGTITQQXGQPVJGVGNGRJQPGDCUG
Install the telephone base as shown below. Then connect the coiled handset cord to the telephone base.
1.
2.
3.
Installation
Analog corded 1-line/2-line deskset - CTM-A241P/CTM-A242P
Power jack
Power adapter
Electrical outlet not
controlled by a wall switch
Power cord
38
Installation
Analog corded 1-line/2-line deskset - CTM-A241P/CTM-A242P
Installation option - converting from desktop to wall mount position
To mount the telephone base on the wall:
Set aside the handset. On the telephone base cradle, place a coin in the slit of the wall mount clip and rotate a half turn (180
FGITGGU+VNQEMUKPVQRNCEGYKVJVJGRTQVTWFKPIGFIGRQKPVKPIVQYCTFUVJGWRRGTGFIGQHVJGVGNGRJQPGDCUG6JKURTQVTWFKPI
edge holds the corded handset when the phone is mounted on the wall.
Unplug the power cord from the power jack. Then press the large tab on the mounting bracket to remove it from the upper
groove on the telephone base.
Turn the mounting bracket upside down. Insert the small tabs on the mounting bracket into the upper slots on the telephone
DCUG6JGPRTGUUVJGNCTIGVCDQPVJGOQWPVKPIDTCEMGVCPFſTON[RWUJKVKPVQVJGNQYGTITQQXGQPVJGVGNGRJQPGDCUG
Mount the telephone base on the wall by aligning the eyelets with the mounting studs of the wall plate. Then slide the telephone
base down on both mounting studs until it locks into place. Place the handset on the telephone base cradle.
1.
2.
3.
4.
Protruding edge
39
Installation
Installation
Analog corded 1-line/2-line deskset - CTM-A241P/CTM-A242P
Deskset registration
When the telephone base is idle, press *7247# and then press HOLD. The MESSAGE WAITING LED turns on for about 90
seconds. Press *7247# and then HOLD on the cordless handset, the MESSAGE WAITING LED on the handset turns on for 90
UGEQPFU9JGPVJGTGIKUVTCVKQPRTQEGUUEQORNGVGU[QWJGCTTKUKPIDGGRUCUEQPſTOCVKQP9JGPVJGVGNGRJQPGDCUGJCUCNTGCF[
registered 4 cordless handsets, one of the registered cordless handsets must be deregistered or registered to another telephone
base before adding a new cordless handset.
Handset deregistration
When a registered cordless handset is idle, press *331734# and then press HOLD;QWJGCTTKUKPIDGGRUCUEQPſTOCVKQPYJGP
the deregistration process completes.
Register a handset to another telephone base
Any analog corded 1-line deskset can register to CTM-A2411/CTM-A2411-BATT/CTM-A2510 telephone base. Any analog cordless
2-line handset can register to CTM-A2421/CTM-A2421-BATT telephone base.
When a registered corded deskset is idle, place it on another telephone base. This corded deskset automatically registers to the new
telephone base.
40
Analog corded lobby/1-line/2-line/trimstyle - A2100/A2210/A2220/A2310
Telephone settings
&GHCWNVUGVVKPIUCTGKPFKECVGFD[CUVGTKUMU
Setting Options Adjustable by:
Handset earpiece volume
(for models A2210 and A2220QPN[
1,2*,3,4User and administrator
Handset earpiece volume
(for model A2310QPN[
1,2,3*,4,5User and administrator
Speakerphone volume
(for models A2210 and A2220QPN[
1,2,3,4,5*,6,7,8 User and administrator
Ringer volume Low,Medium*,High User and administrator
Ringer tone Tone 1*,Tone 2,Tone 3 Administrator only
Flash
(for models A2210 and A2220QPN[
1OU2OU3*OU Administrator only
Voicemail voltage detection
(for models A2210,A2220 and
A2310QPN[
Disable voicemail voltage detection,
Periodic low voltage pulse detection method,
Steady high voltage and periodic high voltage
pulse detection method
Administrator only
Ringer tone
There are 3 ringer tone options. For 2-line model (A2220EJCPIKPIVJGTKPIGTVQPGQHGKVJGTLINE 1 or LINE 2 applies to both
phone lines.
To change the ringer tone:
Turn the telephone base over with the bottom side facing up.
For lobby (A2100NKPGA2210CPFNKPGA2220OQFGNUTGOQXGVJGOQWPVKPIDTCEMGVKHKVKUKPFGUMVQRRQUKVKQP6Q
TGOQXGVJGOQWPVKPIDTCEMGVſTON[RWUJDQVJVCDUFQYPYCTFCPFRWNNWRWPVKNVJG[TGNGCUGHTQOVJGITQQXGU
For trimstyle model (A2310TGOQXGVJGOQWPVKPIDTCEMGV6QTGOQXGVJGOQWPVKPIDTCEMGVſTON[press down the tab on it
and pull out to detach it from the telephone base.
Slide the ringer tone switch to select the desired detented position using a narrow object such as a standard screwdriver.
Install the mounting bracket accordingly.
Flash
For 1-line and 2-line models (A2210 and A2220VJGTGCTGƀCUJFWTCVKQPQRVKQPUVJCVECPDGRTQITCOOGF
6QEJCPIGVJGƀCUJFWTCVKQP
Remove the faceplate and overlay if they are on the telephone base. Press /SPEAKER on the telephone base or lift the
handset. Then press the recessed PROGRAM key. The MUTEMG[ƀCUJGUYJGPKPCFOKPKUVTCVQTOQFG
Press FLASH and you hear 3 beeps. Then press a dialing key, 1OU2OUQT3OUVQUGNGEVVJGFGUKTGFƀCUJ
duration. Press the recessed PROGRAMMG[CICKP;QWJGCTTKUKPIDGGRUCUEQPſTOCVKQP
1.
2.
3.
1.
2.
Ringer tone
switch
Mounting
bracket
(For A2100,A2210 or A2220 OQFGNU(For A2310OQFGN
(For A2100,A2210 or A2220OQFGNU(For A2310OQFGN
FAX/DATA
RINGERVOL
41
Telephone settings
Analog corded lobby/1-line/2-line/trimstyle - A2100/A2210/A2220/A2310
Telephone settings
Voicemail voltage detection
For 1-line and 2-line models (A2210 and A2220VJGTGCTGQRVKQPUVQUGVVJGXQKEGOCKNXQNVCIGFGVGEVKQPQPVJGVGNGRJQPGDCUG
To disable the voicemail voltage detection:
Remove the faceplate and overlay if they are on the telephone base. Then remove the sticker
on the telephone base.
Use a narrow object to unplug all the jumpers from the telephone base.
Place the sticker back in place.
To set the voicemail voltage detection by the periodic low voltage pulse detection method:
Remove the faceplate and overlay if they are on the telephone base. Then remove the sticker
on the telephone base.
Use a narrow object to unplug all the jumpers from the telephone base. Then plug the jumpers
into 1,2 and 3.
Place the sticker back in place.
To set the voicemail voltage detection by the steady high voltage and periodic high voltage
pulse detection method:
Remove the faceplate and overlay if they are on the telephone base. Then remove the sticker
on the telephone base.
Use a narrow object to unplug all the jumpers from the telephone base. Then plug the jumpers
into 1,2 and 4.
Place the sticker back in place.
For trimstyle model (A2310VJGTGCTGQRVKQPUVQUGVVJGXQKEGOCKNXQNVCIGFGVGEVKQPQPVJGVGNGRJQPGDCUG
To disable the voicemail voltage detection:
Remove the sticker at the bottom of the telephone base.
Use a narrow object to unplug all the jumpers from the telephone base.
Place the sticker back in place.
To set the voicemail voltage detection by the periodic low voltage pulse detection method:
Remove the sticker at the bottom of the telephone base.
Use a narrow object to unplug all the jumpers from the telephone base. Then plug the jumpers into
1,2 and 3.
Place the sticker back in place.
To set the voicemail voltage detection by the steady high voltage and periodic high voltage pulse detection method:
Remove the sticker at the bottom of the telephone base.
Use a narrow object to unplug all the jumpers from the telephone base. Then plug the jumpers into 1,2 and 4.
Place the sticker back in place.
Speed Dial keys
For 1-line and 2-line models (A2210 and A2220VJGTGCTGWRVQRTQITCOOCDNGIWGUVUGTXKEG5RGGF&KCNMG[U2TQITCOVJGUG
keys to automatically dial telephone numbers or to activate telephone system features.
To program a Speed Dial key:
Remove the faceplate and overlay if they are on the telephone base. Press /SPEAKER on the telephone base or lift the
handset. Then press the recessed PROGRAM key. The MUTEMG[ƀCUJGUYJGPKPCFOKPKUVTCVQTOQFG
Press the desired Speed Dial key where the telephone number is to be stored. You hear 3 beeps.
'PVGTVJGVGNGRJQPGPWODGTWRVQFKIKVU
To insert a pause in the stored number, press the recessed PAUSE key.
The telephone stores the number automatically when 16 digits are entered. When the number has less than 16 digits, press the
recessed PROGRAMMG[CICKP;QWJGCTTKUKPIDGGRUCUEQPſTOCVKQP
To clear the programmed Speed Dial key:
Remove the faceplate and overlay if they are on the telephone base. Press /SPEAKER on the telephone base or lift the
handset. Then press the recessed PROGRAM key. The MUTEMG[ƀCUJGUYJGPKPCFOKPKUVTCVQTOQFG
Press the Speed Dial key where the telephone number is to be deleted. You hear 3 beeps. Press the recessed PROGRAM key
CICKP;QWJGCTTKUKPIDGGRUCUEQPſTOCVKQP
1.
2.
3.
1.
2.
3.
1.
2.
3.
1.
2.
3.
1.
2.
3.
1.
2.
3.
1.
2.
3.
4.
1.
2.
Jumper
1 2 3 4
1
2
3
4
42
&GHCWNVUGVVKPIUCTGKPFKECVGFD[CUVGTKUMU
Setting Options Adjustable by:
Listening volume - handset 1,2,3,4*,5,6 User and administrator
Speakerphone volume - handset 1,2,3,4*,5,6 User and administrator
Speakerphone volume - telephone base 1,2,3,4*,5,6 User and administrator
Ringer volume - telephone base 1,2*,3 User and administrator
Ringer tone - telephone base Tone 1*,Tone 2,Tone 3 Administrator only
Flash 1OU2OU3*OU Administrator only
RF transmission power - telephone base 1NQY2*OKFFNG3JKIJ Administrator only
Hold 00CWVQTGNGCUGFKUCDNGF01 - 14,15*,16 - 99 minutes Administrator only
Voicemail voltage detection -
Steady high voltage, periodic high
voltage pulse and periodic low
voltage pulse detection method
Line reversal method
FSK detection method
Panasonic
0FKUCDNG1GPCDNG Administrator only
Voicemail voltage detection -
Siemens
0FKUCDNG1*\2*\3*\ Administrator only
Ringer tone
There are 3 ringer tones options that can be assigned to the telephone base. For 2-line model (A2420EJCPIKPIVJGTKPIGTVQPGQH
either LINE 1 or LINE 2 applies to both phone lines.
To change the ringer tone:
Remove the faceplate and overlay if they are on the telephone base. Then press the recessed PROGRAM key.
Press 00 and you hear 3 beeps. Then press a dialing key, 1,2 or 3, to select the desired ringer tone. You hear 3 rising beeps
CUEQPſTOCVKQP
Flash
6JGTGCTGƀCUJFWTCVKQPQRVKQPUVJCVECPDGRTQITCOOGF
6QEJCPIGVJGƀCUJFWTCVKQP
Remove the faceplate and overlay if they are on the telephone base. Then press the recessed PROGRAM key.
Press FLASH or 03 and you hear 3 beeps. Then press a dialing key, 1OU2OUQT3OUVQUGNGEVVJGFGUKTGF
ƀCUJFWTCVKQP;QWJGCTTKUKPIDGGRUCUEQPſTOCVKQP
RF transmission power
There are 3 RF transmission power options on the telephone base that can be programmed.
To change the RF transmission power control level:
Remove the faceplate and overlay if they are on the telephone base. Then press the recessed PROGRAM key.
Press 01 and you hear 3 beeps. Then press a dialing key, 1NQYEQXGTCIGQHQHOCZKOWOYQTMKPIFKUVCPEG2 (middle -
EQXGTCIGQHOCZKOWOYQTMKPIFKUVCPEGQT3JKIJEQXGTCIGQHQHOCZKOWOYQTMKPIFKUVCPEGVQUGNGEVVJGFGUKTGF
4(VTCPUOKUUKQPRQYGTEQPVTQNNGXGN;QWJGCTTKUKPIDGGRUCUEQPſTOCVKQP
1.
2.
1.
2.
1.
2.
Analog cordless 1-line/2-line - A2410/CTM-A2411/A2420/CTM-A2421
Analog corded/cordless 1-line - CTM-A2510
Analog cordless 1-line/2-line accessory handset - CTM-C4101/CTM-C4201
Telephone settings
43
Telephone settings
Analog cordless 1-line/2-line - A2410/CTM-A2411/A2420/CTM-A2421
Analog corded/cordless 1-line CTM-A2510
Analog cordless 1-line/2-line accessory handset - CTM-C4101/CTM-C4201
Telephone settings
Hold
The call on hold timeout duration can be programmed from 01 to 99 minutes. Select 00 to disable the auto-release feature on
call on hold.
To change the call on hold timeout duration:
Remove the faceplate and overlay if they are on the telephone base. Then press the recessed PROGRAM key.
Press 02 and you hear 3 beeps. Then press the dialing keys from 00 to 99OKPWVGU;QWJGCTTKUKPIDGGRUCUEQPſTOCVKQP
Voicemail voltage detection
There are several voicemail voltage detection methods on the telephone base that can be programmed.
To change the voicemail voltage detection by the steady high voltage, periodic high voltage pulse and periodic low voltage
pulse detection method:
Remove the faceplate and overlay if they are on the telephone base. Then press the recessed PROGRAM key.
Press 10 and you hear 3 beeps. Then press a dialing key, 0FKUCDNGQT1GPCDNGVQUGNGEVVJGFGUKTGFUGVVKPI;QWJGCT
TKUKPIDGGRUCUEQPſTOCVKQP
To change the voicemail voltage detection by the line reversal method:
Remove the faceplate and overlay if they are on the telephone base. Then press the recessed PROGRAM key.
Press 11 and you hear 3 beeps. Then press a dialing key, 0FKUCDNGQT1GPCDNGVQUGNGEVVJGFGUKTGFUGVVKPI;QWJGCT
TKUKPIDGGRUCUEQPſTOCVKQP
To change the voicemail voltage detection by the FSK detection method:
Remove the faceplate and overlay if they are on the telephone base. Then press the recessed PROGRAM key.
Press 12 and you hear 3 beeps. Then press a dialing key, 0FKUCDNGQT1GPCDNGVQUGNGEVVJGFGUKTGFUGVVKPI;QWJGCT
TKUKPIDGGRUCUEQPſTOCVKQP
To change the voicemail voltage detection by the Panasonic detection method:
Remove the faceplate and overlay if they are on the telephone base. Then press the recessed PROGRAM key.
Press 14 and you hear 3 beeps. Then press a dialing key, 0FKUCDNGQT1GPCDNGVQUGNGEVVJGFGUKTGFUGVVKPI;QWJGCT
TKUKPIDGGRUCUEQPſTOCVKQP
To change the voicemail voltage detection by the Siemens detection method:
Remove the faceplate and overlay if they are on the telephone base. Then press the recessed PROGRAM key.
Press 13 and you hear 3 beeps. Then press a dialing key, 0FKUCDNG1*\2*\QT3*\VQUGNGEVVJGFGUKTGF
UGVVKPI;QWJGCTTKUKPIDGGRUCUEQPſTOCVKQP
Speed Dial keys
For cordless 1-line and 2-line models (A2410/CTM-A2411/A2420/CTM-A2421VJGTGCTGWRVQRTQITCOOCDNGIWGUVUGTXKEG
5RGGF&KCNMG[U(QTEQTFGFEQTFNGUUOQFGNCTM-A2510VJGTGCTGWRVQRTQITCOOCDNGIWGUVUGTXKEG5RGGF&KCNMG[U
Program these keys to automatically dial telephone numbers or to activate telephone system features.
To program a Speed Dial key:
Remove the faceplate and overlay if they are on the telephone base. Then press the recessed PROGRAM key.
Press the desired Speed Dial key where the telephone number is to be stored. You hear 3 beeps.
'PVGTVJGVGNGRJQPGPWODGTWRVQFKIKVU
To insert a pause in the stored number, press the recessed PAUSE key.
The telephone stored the number automatically when 32 digits are entered. When the number has less than 32 digits, press the
recessed PROGRAMMG[CICKP;QWJGCTTKUKPIDGGRUCUEQPſTOCVKQP
To clear the programmed Speed Dial key:
Remove the faceplate and overlay if they are on the telephone base. Then press the recessed PROGRAM key.
Press the Speed Dial key where the telephone number is to be deleted. You hear 3 beeps. Press the recessedPROGRAM key
CICKP;QWJGCTTKUKPIDGGRUCUEQPſTOCVKQP
1.
2.
1.
2.
1.
2.
1.
2.
1.
2.
1.
2.
1.
2.
3.
4.
1.
2.
44
Analog cordless 1-line/2-line - A2410/CTM-A2411/A2420/CTM-A2421
Analog corded/cordless 1-line CTM-A2510
Analog cordless 1-line/2-line accessory handset - CTM-C4101/CTM-C4201
Telephone settings
The cordless handset of CTM-A2411/CTM-A2421/CTM-A2510 has 3 programmable keys. Program these keys to automatically dial
telephone numbers or to activate telephone system features.
To program a Speed Dial key on CTM-A2411/CTM-A2421/CTM-A2510 cordless handset using the telephone base:
Remove the faceplate and overlay if they are on the telephone base. Then press the recessed PROGRAM key.
Press 60,61 or 62 for the desired Speed Dial key where the telephone number is to be stored (60 indicates the MESSAGE key,
61 indicates the Speed Dial key below REDIAL key and 62 indicates the Speed Dial key below MUTEMG[CPF[QWJGCT
3 beeps.
'PVGTVJGVGNGRJQPGPWODGTWRVQFKIKVU
To insert a pause in the stored number, press the recessed PAUSE key.
The telephone stored the number automatically when 32 digits are entered. When the number has less than 32 digits, press the
recessed PROGRAMMG[CICKP;QWJGCTTKUKPIDGGRUCUEQPſTOCVKQP
To clear the programmed Speed Dial key using the telephone base:
Remove the faceplate and overlay if they are on the telephone base. Then press the recessed PROGRAM key.
Press 60,61 or 62 for the desired Speed Dial key where the telephone number is to be deleted (60 indicates the MESSAGE
key, 61 indicates the Speed Dial key below REDIAL key and 62 indicates the Speed Dial key below MUTEMG[CPF[QWJGCT
3 beeps.
Press the recessedPROGRAMMG[CICKP;QWJGCTTKUKPIDGGRUCUEQPſTOCVKQP
To program a Speed Dial key on CTM-A2411/CTM-A2421 cordless handset using the cordless handset:
Press *234636# and then HOLD when the cordless handset is not in use.
Press the desired Speed Dial key where the telephone number is to be stored. You hear 3 beeps.
'PVGTVJGVGNGRJQPGPWODGTWRVQFKIKVU
To insert a pause in the stored number, press the recessed PAUSE key.
The telephone stored the number automatically when 32 digits are entered. When the number has less than 32 digits, press the
desired MESSAGE/M1/M2 key YJGTGVJGVGNGRJQPGPWODGTKUVQDGUVQTGF;QWJGCTTKUKPIDGGRUCUEQPſTOCVKQP
To program the MESSAGE/M1/M2 key on CTM-A2411/CTM-A2421 cordless handset using the cordless handset:
Press *234636# and then HOLD when the cordless handset is not in use.
Press the desired Speed Dial key where the telephone number is to be deleted. You hear 3 beeps. Press the recessed
PROGRAMMG[CICKP;QWJGCTTKUKPIDGGRUCUEQPſTOCVKQP
1.
2.
3.
4.
1.
2.
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2.
3.
4.
1.
2.
45
Telephone settings
Telephone settings
&GHCWNVUGVVKPIUCTGKPFKECVGFD[CUVGTKUMU
Setting Options Adjustable by:
Handset earpiece volume 1,2*,3,4User and administrator
Ringer volume Low,Medium*,High User and administrator
Ringer tone Tone 1*,Tone 2,Tone 3 Administrator only
Flash
(for model CTM-A242PQPN[
1OU2OU3*OU Administrator only
Voicemail voltage detection Disable voicemail voltage detection,
Periodic low voltage pulse detection method,
Steady high voltage and periodic high voltage
pulse detection method
Administrator only
Ringer tone
There are 3 ringer tone options. For CTM-A242P, changing the ringer tone of either LINE 1 or LINE 2 applies to both phone lines.
To change the ringer tone:
Turn the telephone base over with the bottom side facing up. Remove the mounting bracket if it is in desktop position. To remove
VJGOQWPVKPIDTCEMGVſTON[RWUJDQVJVCDUFQYPYCTFCPFRWNNWRWPVKNVJG[TGNGCUGHTQOVJGITQQXGU
Slide the ringer tone switch to select the desired detented position using a narrow object such as a standard screwdriver.
Install the mounting bracket accordingly.
Speed Dial keys
6JGTGCTGWRVQRTQITCOOCDNGIWGUVUGTXKEG5RGGF&KCNMG[U2TQITCOVJGUGMG[UVQCWVQOCVKECNN[FKCNVGNGRJQPGPWODGTUQT
to activate telephone system features.
To program a Speed Dial key on CTM-A241P/CTM-A242P cordless handset using the telephone base:
Remove the faceplate and overlay if they are on the telephone base. Then press the recessed PROGRAM key.
Press 60,61 or 62 for the desired Speed Dial key where the telephone number is to be stored (60 indicates the MESSAGE key,
61 indicates the Speed Dial key below REDIAL key and 62 indicates the Speed Dial key below MUTEMG[CPF[QWJGCT
3 beeps.
'PVGTVJGVGNGRJQPGPWODGTWRVQFKIKVU
To insert a pause in the stored number, press the recessed PAUSE key.
The telephone stored the number automatically when 32 digits are entered. When the number has less than 32 digits, press the
recessed PROGRAMMG[CICKP;QWJGCTTKUKPIDGGRUCUEQPſTOCVKQP
To clear the programmed Speed Dial key using the telephone base:
Remove the faceplate and overlay if they are on the telephone base. Then press the recessed PROGRAM key.
Press 60,61 or 62 for the desired Speed Dial key where the telephone number is to be deleted (60 indicates the MESSAGE
key, 61 indicates the Speed Dial key below REDIAL key and 62 indicates the Speed Dial key below MUTEMG[CPF[QWJGCT
3 beeps.
Press the recessedPROGRAMMG[CICKP;QWJGCTTKUKPIDGGRUCUEQPſTOCVKQP
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Analog corded 1-line deskset - CTM-A241P
Analog corded 2-line deskset - CTM-A242P
46
Telephone operation
Analog corded lobby - A2100
Receive a call
The telephone rings when there is an incoming call. Lift the corded handset from the telephone base to answer.
Place a call
Lift the corded handset and it automatically connects to the operator. Refer to your PABX user’s manual for automatic dialing.
End a call
Place the corded handset in the telephone base.
Volume
Listening volume and ringer volume can be adjusted from the telephone base.
To adjust the listening volume:
During a call, press +/VOLUME or -/VOLUME to adjust the listening volume. The next call returns to the default listening volume.
To adjust the ringer volume:
At any time, slide the RINGER VOL switch on the right side of the telephone base to adjust the ringer volume.
Data port
You can connect your modem or fax machine to the telephone line through the DATA port.
47
Telephone operation
Analog corded 1-line - A2210
Using the corded handset and the telephone base
The corded handset and the telephone base speakerphone cannot be used at the same time. However, calls can be switched
between the corded handset and the telephone base speakerphone.
Receive a call
When there is an incoming call, the telephone rings and the MESSAGE WAITING.'&ƀCUJGU
To answer a call using the corded handset:
Lift the corded handset from the telephone base.
To answer a call using the telephone base:
On the telephone base, press /SPEAKER. The /SPEAKER key illuminates when in speakerphone mode.
Place a call
Lift the corded handset or press /SPEAKER on the telephone base. Listen for a dial tone and then dial the desired number, or
press a Speed Dial key to dial a programmed number. The /SPEAKER key illuminates when in speakerphone mode.
End a call
Place the corded handset in the telephone base, or press /SPEAKER when in speakerphone mode.
Switch a call between the corded handset and the telephone base speakerphone
To switch a call from the corded handset to the telephone base speakerphone, press /SPEAKER on the telephone base, then
place the corded handset on the telephone base cradle.
To switch a call from the telephone base speakerphone to the corded handset currently on the telephone base cradle, lift the
corded handset from the telephone base cradle.
To switch a call from the telephone base speakerphone to the corded handset which is not on the telephone base cradle, press
/SPEAKER on the telephone base.
Share a call
&WTKPICECNNRCTCNNGNVGNGRJQPGUVGNGRJQPGUQPVJGUCOGNKPGECPLQKPVJGECNN
To join a call:
During a call, lift the corded handset or press /SPEAKER to join.
Volume
Listening volume and ringer volume can be adjusted from the telephone base.
To adjust the listening volume:
During a call, press +/VOLUME or -/VOLUME to adjust the listening volume. The next call returns to the default listening volume.
To adjust the ringer volume:
At any time, slide the RINGER VOL switch on the right side of the telephone base to adjust the ringer volume.
Call waiting
When you hear a call waiting tone during a call, press FLASH on the telephone base to put your current call on hold and take
the new incoming call.
Press FLASH or the switch hook once rapidly at any time to switch back and forth between calls.
Mute
To mute the microphone:
During a call, press MUTE on the telephone base. The MUTE key illuminates when the mute function is turned on. You can hear
the party on the other end but they cannot hear you.
Press MUTE again to resume the conversation. The light on the MUTE key turns off.
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2.
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Telephone operation
48
Hold
When a call is placed on hold, any parallel phone that tries to use the same phone line will take the call off hold and pick the call.
To place a call on hold:
During a call, press HOLD on the telephone base to place that call on hold. The HOLDMG[ƀCUJGUYJGPVJGECNNKURNCEGF
on hold.
To release the call from hold, press /SPEAKER,HOLD or lift the handset from the telephone base cradle.
Data port
You can connect your modem or fax machine to the telephone line through the DATA port.
1.
2.
Analog corded 1-line - A2210
Telephone operation
49
Telephone operation
Analog corded 2-line - A2220
Using the corded handset and the telephone base
The corded handset and the telephone base speakerphone cannot be used at the same time. However, calls can be switched
between the corded handset and the telephone base speakerphone.
Receive a call
When there is a line 1 incoming call, the telephone rings. The MESSAGE WAITING LED and LINE 1MG[ƀCUJ
When there is a line 2 incoming call, the telephone rings. LINE 2 MG[ƀCUJGU
To answer a call using the corded handset:
Lift the cordless handset. It automatically connects to the ringing line. The respective line key illuminates when in use.
To answer a call using the telephone base:
PressVJGƀCUJKPINKPGMG[HQTVJGTKPIKPINKPGQTRTGUU /SPEAKER. It automatically connects to the ringing line. The respective
line key and the /SPEAKER key illuminate when in use.
Place a call
Lift the corded handset, or press LINE 1,LINE 2, or /SPEAKER on the telephone base. Listen for a dial tone and then dial the
desired number, or press a Speed Dial key to dial a programmed number. The respective line key illuminates when in use. The
/SPEAKER key illuminates when in speakerphone mode.
End a call
Place the corded handset in the telephone base, or press /SPEAKER or the active line key when in speakerphone mode.
Switch a call between the corded handset and the telephone base speakerphone
To switch a call from the corded handset to the telephone base speakerphone, press /SPEAKER on the telephone base,
then place the corded handset on the telephone base cradle. The active line is selected. When both lines are in use or on hold,
LINE 1 is selected.
To switch a call from the telephone base speakerphone to the corded handset currently on the telephone base cradle, lift the
corded handset from the telephone base cradle. The active line is selected. When both lines are in use or on hold, LINE 1
is selected.
To switch a call from the telephone base speakerphone to the corded handset which is not on the telephone base cradle, press
/SPEAKER on the telephone base. The active line is selected. When both lines are in use or on hold, LINE 1 is selected.
Share a call
&WTKPICECNNRCTCNNGNVGNGRJQPGUVGNGRJQPGUQPVJGUCOGNKPGECPLQKPVJGECNN
To join a call:
During a call on line 1 or line 2, press the respective LINE 1 or LINE 2 key to join.
Speakerphone
When the telephone is idle, press /SPEAKER6JGſTUVCXCKNCDNGNKPGKUUGNGEVGFUVCTVKPIYKVJNKPG
During a call on the handset, press /SPEAKER. The active line is selected. When both lines are in use or on hold, LINE 1
is selected.
Volume
Listening volume and ringer volume can be adjusted from the telephone base.
To adjust the listening volume:
During a call, press +/VOLUME or -/VOLUME to adjust the listening volume. The next call returns to the default listening volume.
To adjust the ringer volume:
At any time, slide the RINGER VOL switch on the right side of the telephone base to adjust the ringer volume.
Call waiting
When you hear a call waiting tone during a call, press FLASH on the telephone base to put your current call on hold and take the
new incoming call.
Press FLASH or the switch hook once rapidly at any time to switch back and forth between calls.
1.
2.
Telephone operation
50
Telephone operation
Analog corded 2-line - A2220
Mute
To mute the microphone:
During a call, press MUTE on the telephone base. The MUTE key illuminates when the mute function is turned on. You can hear
the party on the other end but they cannot hear you.
Press MUTE again to resume the conversation. The light on the MUTE key turns off.
Hold
When a call is placed on hold, any parallel phone that tries to use the same phone line will take the call off hold and pick the call.
To place a call on hold:
During a call, press HOLDQPVJGVGNGRJQPGDCUGVQRNCEGVJCVECNNQPJQNF6JGTGURGEVKXGNKPGMG[ƀCUJGUYJGPVJGECNNKU
placed on hold.
2TGUUVJGƀCUJKPINKPGMG[QT /SPEAKER to release the call from hold. The respective line key illuminates when in use. When
both lines are on hold, press /SPEAKER releases the call on line 1.
Conference call
This telephone allows three-way conversations.
To initiate a conference call:
2NCEGCECNNVQVJGſTUVRCTV[
Press HOLDVQRNCEGVJGſTUVRCTV[QPJQNF
Place a second call on the other line.
Once the second party is on the line, press CONF to start a three-way conference.
To initiate a conference call while both calls are on hold:
Press CONF to start a three-way conference.
To end a conference call:
Press a line key to maintain the connection with that line and drop the other line.
When the conference call is in speakerphone mode, press CONF or /SPEAKER on the telephone base to end.
When the conference call is in handset earpiece mode, place the corded handset back in the telephone base to end.
When there is more than one telephone on the conference call, the call ends when all telephones hang up.
Data port
You can connect your modem or fax machine to the telephone line through the DATA port. The data port routes to line 2.
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51
Telephone operation
Telephone operation
Analog corded trimstyle - A2310
Receive a call
When there is an incoming call, the telephone rings and the MESSAGE WAITING.'&ƀCUJGU
To answer a call:
Lift the corded handset from the telephone base.
Place a call
Lift the corded handset from the telephone base. Listen for a dial tone and then dial the desired number.
End a call
Place the corded handset in the telephone base.
Share a call
&WTKPICECNNRCTCNNGNVGNGRJQPGUVGNGRJQPGUQPVJGUCOGNKPGECPLQKPVJGECNN+HVJGRCTCNNGNVGNGRJQPGKUCNKPGOQFGNVJKU
telephone can only share call on one of the lines.
To join a call:
During a call, lift the corded handset to join.
Volume
Listening volume and ringer volume can be adjusted.
To adjust the listening volume:
During a call, press -/VOLUME/+ to adjust the listening volume. The next call returns to the default listening volume.
To adjust the ringer volume:
At any time, slide the RINGER VOL switch on the right side of the telephone base to adjust the ringer volume.
Call waiting
When you hear a call waiting tone during a call, press FLASH on the handset to put your current call on hold and take the new
incoming call.
Press FLASH or the switch hook once rapidly at any time to switch back and forth between calls.
Mute
To mute the microphone:
During a call, press MUTE on the handset. The MUTE LED ƀCUJGU when the mute function is turned on. You can hear the party
on the other end but they cannot hear you.
Press any key to resume the conversation. The MUTE LED turns off.
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2.
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2.
52
Telephone operation
Using the cordless handset and the telephone base
The cordless handset and the telephone base cannot be used on the same call. However, calls can be switched between the
cordless handset and the telephone base speakerphone.
When the cordless handset or the telephone base is in use, the TALK key on the cordless handset and the IN USE LED on the
telephone base illuminate.
Receive a call
When there is an incoming call, the telephone rings. The IN USE LED and the MESSAGE WAITING LED on the telephone base
ƀCUJCPFVJGTALKMG[QPVJGEQTFNGUUJCPFUGVƀCUJGU
To answer a call using the cordless handset while it is not on the telephone base, charging base or charging stand:
On the cordless handset, press TALK or /SPEAKER. The TALK key illuminates when in use. The /SPEAKER key illuminates
when in speakerphone mode.
To answer a call using the cordless handset while it is resting on the telephone base, charging base or charging stand:
Lift the cordless handset from the telephone base, charging base or charging stand. The TALK key illuminates when in use. The
/SPEAKER key illuminates when in speakerphone mode.
To answer a call using the telephone base:
On the telephone base, press /SPEAKER. The IN USE LED and the /SPEAKER key illuminate when in use.
Place a call
To place a call using the cordless handset:
On the cordless handset, press TALK or /SPEAKER. Listen for a dial tone and then dial the desired number, or press a Speed
Dial key on the telephone base to dial a programmed number. The TALK key illuminates when in use. The /SPEAKER key
illuminates when in speakerphone mode.
To place a call using the telephone base:
On the telephone base, press /SPEAKER. Listen for a dial tone and then dial the desired number, or press a Speed Dial key to
dial a programmed number. The IN USE LED and the /SPEAKER key illuminate when in use.
End a call
To end a call when using the cordless handset:
Press OFF on the cordless handset or place it in the telephone base, charging base or charging stand. The call ends when all
handsets hang up.
To end a call when using the telephone base:
Press /SPEAKER.
Switch a call between the cordless handset and the telephone base speakerphone
To switch a call from the cordless handset to the telephone base speakerphone, press /SPEAKER on the telephone base.
To switch a call from the telephone base speakerphone to the cordless handset which is not on the telephone base cradle,
press TALK or /SPEAKER on the cordless handset.
To switch a call from the telephone base speakerphone to the cordless handset currently on the telephone base cradle, lift the
cordless handset from the telephone base.
Share a call
A maximum of four cordless handsets can be used at the same time on an external call.
To join a call:
During a call, press TALK or /SPEAKER on another cordless handset to join.
Handset speakerphone
During a call, press /SPEAKER on the cordless handset to switch between speakerphone mode and handset earpiece mode.
Analog cordless 1-line - A2410/CTM-A2411
53
Telephone operation
Redial
The last dialed number on the cordless handset or the telephone base is stored for 15 minutes.
To redial the last dialed number from the cordless handset:
Press TALK or /SPEAKER. Listen for a dial tone. Then press REDIAL.
To redial the last dialed number from the telephone base:
Press /SPEAKER. Listen for a dial tone. Then press REDIAL.
Volume
Listening volume can be adjusted on the cordless handset and the telephone base.
To adjust the listening volume:
During a call on the handset, press -/VOLUME/+ on it to adjust the listening volume. The next call returns to the default
listening volume.
During a call on the telephone base, press +/VOLUME or -/VOLUME on it to adjust the listening volume. The next call returns to
the default listening volume.
Ringer volume of the telephone base can be adjusted.
To adjust the ringer volume of the telephone base:
When the telephone base is idle, press +/VOLUME or -/VOLUME on it to adjust the ringer volume.
Call waiting
When you hear a call waiting tone during a call, press FLASH on the cordless handset or telephone base to put the current call
on hold and take the new incoming call.
Press FLASH at any time to switch back and forth between calls.
Mute
To mute the microphone:
During a call, press MUTE on the cordless handset or telephone base. The MUTE key illuminates when the mute function is
turned on. You can hear the party on the other end but they cannot hear you.
Press MUTE again to resume the conversation. The light on the MUTE key turns off.
Hold
When a call is placed on hold, any parallel phone that tries to use the same phone line will take the call off hold and pick the call.
To place a call on hold on the cordless handset:
During a call, press HOLD on the cordless handset. The TALK key on the cordless handset and the HOLD key on the
VGNGRJQPGDCUGƀCUJYJGPVJGECNNKUQPJQNF
Press TALK or /SPEAKER to release the call from hold, or the call will end automatically after the preset call on hold duration.
To place a call on hold on the telephone base:
During a call, press HOLD on the telephone base. The HOLDMG[ƀCUJGUYJGPVJGECNNKUQPJQNF
Press /SPEAKER to release the call from hold, or the call will end automatically after the preset call on hold duration.
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Analog cordless 1-line - A2410/CTM-A2411
Telephone operation
54
Intercom
Use this feature for conversations between two cordless handsets, or a cordless handset and the telephone base.
To initiate an intercom call:
On the cordless handset, press INTERCOM when it is not in use. It beeps and the INTERCOM key illuminates. All destination
EQTFNGUUJCPFUGVUGZEGRVVJGEQTFNGUUJCPFUGVQPVJGVGNGRJQPGDCUGCPFVJGVGNGRJQPGDCUGTKPICPFthe INTERCOM/INT
keys ƀCUJ
-OR-
On the telephone base, press INT when it is not in use. It beeps and the INT key illuminates. All destination cordless handsets
GZEGRVVJGEQTFNGUUJCPFUGVQPVJGVGNGRJQPGDCUGTKPICPFVhe INTERCOM MG[UƀCUJ
To initiate an intercom call during a call:
During a call on the cordless handset, press HOLD to put the current call on hold. Then press INTERCOM. It beeps and the
INTERCOM key illuminates. #NNFGUVKPCVKQPEQTFNGUUJCPFUGVUGZEGRVVJGEQTFNGUUJCPFUGVQPVJGVGNGRJQPGDCUGCPFVJG
telephone base ring, and the INTERCOM/INTMG[UƀCUh.
-OR-
During a call on the telephone base, press HOLD to put the current call on hold. Then press INT. It beeps and the INT key
illuminates. #NNFGUVKPCVKQPEQTFNGUUJCPFUGVUGZEGRVVJGEQTFNGUUJCPFUGVQPVJGVGNGRJQPGDCUGTKPICPFVhe
INTERCOM keys ƀCUJ
To answer an intercom call:
Lift the cordless handset from the telephone base cradle, or press INTERCOM or /SPEAKER on the cordless handset.
-OR-
Press INT or /SPEAKER on the telephone base.
To answer an incoming call during an intercom call:
Press TALK on the cordless handset or press /SPEAKER twice on the telephone base. The intercom call ends automatically.
To end an intercom call:
Place the cordless handset in the telephone base cradle, or press OFF on the cordless handset.
-OR-
Press INT or /SPEAKER on the telephone base.
Find handset
7UGVJKUHGCVWTGVQſPFCNNTGIKUVGTGFEQTFNGUUJCPFUGVU
To start paging:
Press /FIND HANDSET on the telephone base when the telephone is not in use. All idle cordless handsets beep for 60 seconds.
To end paging:
Press /FIND HANDSET again on the telephone base.
-OR-
Press any key on the cordless handset to stop the paging tone.
Data port
You can connect your modem or fax machine to the telephone line through the DATA port.
Analog cordless 1-line - A2410/CTM-A2411
Telephone operation
55
Telephone operation
Telephone operation
Using the cordless handset and the telephone base
The cordless handset and the telephone base cannot be used on the same call. However, calls can be switched between the
cordless handset and the telephone base speakerphone.
When the cordless handset or the telephone base is in use, the corresponding line keys on the cordless handset and the telephone
base illuminate.
Receive a call
When there is an incoming call, the telephone rings. The corresponding line key and the MESSAGE WAITING LED on the
telephone base ƀCUJCPFVJGEQTTGURQPFKPINKPGMG[QPVJGEQTFNGUUJCPFUGVƀCUJGU
To answer a call using the cordless handset while it is not on the telephone base, charging base or charging stand:
1PVJGEQTFNGUUJCPFUGVRTGUUVJGƀCUJKPINKPGMG[HQTVJGTKPIKPINKPGQTRTGUU /SPEAKER. It automatically connects to the
ringing line. The respective line key illuminates when in use. The /SPEAKER key illuminates when in speakerphone mode.
To answer a call using the cordless handset while it is resting on the telephone base, charging base or charging stand:
Pick up the cordless handset from the telephone base. It automatically connects to the ringing line. The respective line key
illuminates when in use.
To answer a call using the telephone base:
1PVJGVGNGRJQPGDCUGRTGUUVJGƀCUJKPINKPGMG[HQTVJGTKPIKPINKPGQTRTGUU /SPEAKER. It automatically connects to the ringing
line. The respective line key and the /SPEAKER key illuminate when in use.
Place a call
To place a call using the cordless handset:
On the cordless handset, press LINE 1,LINE 2 or /SPEAKER. Listen for a dial tone and then dial the desired number, or
press a Speed Dial key on the telephone base to dial a programmed number. The respective line key illuminates when in use. The
/SPEAKER key illuminates when in speakerphone mode. When line 1 or line 2 is in use with a cordless handset, the other line on
the cordless handset cannot use the Speed Dial keys from the telephone base.
To place a call using the telephone base:
On the telephone base, press LINE 1,LINE 2 or /SPEAKER. Listen for a dial tone and then dial the desired number, or press a
Speed Dial key to dial a programmed number. The line key and the /SPEAKER key illuminate when in use.
End a call
To end a call when using the cordless handset:
Press OFF on the cordless handset or place it in the telephone base, charging base or charging stand. The call ends when all
handsets hang up.
To end a call when using the telephone base:
Press /SPEAKER or the respective line key on the telephone base.
Switch a call between the cordless handset and the telephone base speakerphone
To switch a call from the cordless handset to the telephone base speakerphone, press the respective line key or /SPEAKER
on the telephone base.
To switch a call from the telephone base speakerphone to the cordless handset which is not on the telephone base cradle, press
the respective line key or /SPEAKER on the cordless handset.
To switch a call from the telephone base speakerphone to the cordless handset currently on the telephone base cradle, lift the
cordless handset from the telephone base.
Share a call
A maximum of four cordless handsets can be used at the same time on an external call. If both lines are in use, a maximum of three
cordless handsets can be used on one line and the fourth handset can be used on the other line at the same time.
To join a call:
During a call on line 1 or line 2, press the respective LINE 1, LINE 2 or /SPEAKER on another cordless handset to join.
Handset speakerphone
During a call on the handset, press /SPEAKER on the cordless handset to switch between speakerphone mode and handset
earpiece mode.
Speakerphone
When the telephone is idle, press /SPEAKERQPVJGEQTFNGUUJCPFUGVQTVJGVGNGRJQPGDCUG6JGſTUVCXCKNCDNGNKPGKUUGNGEVGF
starting with line 1.
Analog cordless 2-line - A2420/CTM-A2421
56
Redial
The last dialed number on the cordless handset or telephone base is stored for 15 minutes.
To redial the last dialed number from the handset or telephone base:
Press LINE 1,LINE 2 or /SPEAKER. Listen for a dial tone. Then press REDIAL.
Volume
Listening volume can be adjusted on the cordless handset and the telephone base.
To adjust the listening volume:
During a call on the handset, press -/VOLUME/+ on it to adjust the listening volume. The next call returns to the default
listening volume.
During a call on the telephone base, press +/VOLUME or -/VOLUME on it to adjust the listening volume. The next call returns to
the default listening volume.
Ringer volume of the telephone base can be adjusted.
To adjust the ringer volume of the telephone base:
When the telephone base is idle, press +/VOLUME or -/VOLUME on it to adjust the ringer volume.
Call waiting
When you hear a call waiting tone during a call, press FLASH on the cordless handset or telephone base to put the current call
on hold and take the new incoming call.
Press FLASH at any time to switch back and forth between calls.
Mute
To mute the microphone:
During a call, press MUTE on the cordless handset or telephone base. The MUTE key illuminates when the mute function is
turned on. You can hear the party on the other end but they cannot hear you.
Press MUTE again to resume the conversation. The light on the MUTE key turns off.
Hold
When a call is placed on hold, any parallel phone that tries to use the same phone line will take the call off hold and pick the call.
To place a call on hold:
During a call, press HOLD on the cordless handset or telephone base to place that call on hold. The corresponding line key
ƀCUJGUYJGPVJGECNNKUQPJQNF
2TGUUVJGƀCUJKPINine key or /SPEAKER to release the call from hold, or the call will end automatically after the preset call on
hold duration. When both lines are on hold, press /SPEAKER releases the call on line 1.
Intercom
Use this feature for conversations between two cordless handsets, or a cordless handset and the telephone base.
To initiate an intercom call:
On the cordless handset, press INTERCOM when it is not in use. It beeps and the INTERCOM key illuminates. All destination
EQTFNGUUJCPFUGVUGZEGRVVJGEQTFNGUUJCPFUGVQPVJGVGNGRJQPGDCUGCPFVJGVGNGRJQPGDCUGTKPICPFthe INTERCOM/INT
MG[UƀCUJ
-OR-
On the telephone base, press INT when it is not in use. It beeps and the INT key illuminates. All destination cordless handsets
GZEGRVVJGEQTFNGUUJCPFUGVQPVJGVGNGRJQPGDCUGTKPICPFVhe INTERCOMMG[UƀCUJ
To initiate an intercom call during a call:
During a call on the cordless handset, press HOLD to put the current call on hold. Then press INTERCOM. It beeps and the
INTERCOM key illuminates. #NNFGUVKPCVKQPEQTFNGUUJCPFUGVUGZEGRVVJGEQTFNGUUJCPFUGVQPVJGVGNGRJQPGDCUGCPFVJG
telephone base ring, and the INTERCOM/INTMG[UƀCUJ
-OR-
During a call on the telephone base, press HOLD to put the current call on hold. Then press INT. It beeps and the INT key illuminates.
#NNFGUVKPCVKQPEQTFNGUUJCPFUGVUGZEGRVVJGEQTFNGUUJCPFUGVQPVJGVGNGRJQPGDCUGTKPICPFVJGINTERCOMMG[UƀCUJ
To answer an intercom call:
Lift the cordless handset from the telephone base cradle, or press INTERCOM on the cordless handset.
-OR-
Press INT or /SPEAKER on the telephone base.
1.
2.
1.
2.
1.
2.
Telephone operation
Analog cordless 2-line - A2420/CTM-A2421
57
Telephone operation
Telephone operation
Analog cordless 2-line - A2420/CTM-A2421
To answer an incoming call during an intercom call:
2TGUUVJGƀCUJKPINKPGMG[QPVJGEQTFNGUUJCPFUGVQTVGNGRJQPGDCUGQTRTGUU /SPEAKER twice on the telephone base. The
intercom call ends automatically.
To end an intercom call:
Place the cordless handset on the telephone base cradle, or press OFF on the cordless handset.
-OR-
Press INT on the telephone base.
Conference call
This telephone allows three-way conversations.
To initiate a conference call:
2NCEGCECNNVQVJGſTUVRCTV[
Press HOLDVQRNCEGVJGſTUVRCTV[QPJQNF
Place a second call on the other line.
Once the second party is on the line, press CONF to start a three-way conference.
To initiate a conference call while both calls are on hold:
Press CONF to start a three-way conference.
To switch a conference call from the telephone base to the cordless handset:
During a conference call on the telephone base, press /SPEAKER or CONF on the cordless handset, or lift the cordless
handset from the telephone base.
During a conference call on the telephone base, press HOLD on the telephone base and then press CONF on the
cordless handset.
To switch a conference call from the cordless handset to the telephone base:
During a conference call on the cordless handset, press /SPEAKER or CONF on the telephone base.
During a conference call on the cordless handset, press HOLD on the cordless handset and then press CONF on
the telephone base.
To end a conference call:
Press a line key to maintain the connection with that line and drop the other line.
When the conference call is at the telephone base, press /SPEAKER or CONF on the telephone base.
When the conference call is on the cordless handset, press OFF on the cordless handset, or place it back in the telephone base,
charging base or charging stand.
When there is more than one cordless handset on the conference call, the call ends when all handsets hang up.
Find handset
7UGVJKUHGCVWTGVQſPFCNNTGIKUVGTGFEQTFNGUUJCPFUGVU
To start paging:
Press /FIND HANDSET on the telephone base when the telephone is not in use. All idle cordless handsets beep for 60 seconds.
To end paging:
Press /FIND HANDSET again on the telephone base.
-OR-
Press any key on the handset to stop the paging tone.
Data port
You can connect your modem or fax machine to the telephone line through the DATA port. The data port routes to line 2.
1.
2.
3.
4.
58
Telephone operation
Analog corded/cordless 1-line - CTM-A2510
Using the cordless handset and the telephone base
The cordless handset and the telephone base cannot be used on the same call. However, calls can be switched between the
cordless handset and the telephone base speakerphone.
When the cordless handset or the telephone base is in use, the TALK key on the cordless handset and the IN USE LED on the
telephone base illuminate.
Receive a call
When there is an incoming call, the telephone rings. The IN USE LED and the MESSAGE WAITING LED on the telephone base
ƀCUJCPFVJGTALKMG[QPVJGEQTFNGUUJCPFUGVƀCUJGU
To answer a call using the cordless handset while it is not on the telephone base, charging base or charging stand:
On the cordless handset, press TALK or /SPEAKER. The TALK key illuminates when in use. The /SPEAKER key illuminates
when in speakerphone mode.
To answer a call using the cordless handset while it is resting on the telephone base, charging base or charging stand:
Lift the cordless handset from the telephone base, charging base or charging stand. The TALK key illuminates when in use. The
/SPEAKER key illuminates when in speakerphone mode.
To answer a call using the telephone base:
On the telephone base, press /SPEAKER. The IN USE LED and the /SPEAKER key illuminate when in use.
Place a call
To place a call using the cordless handset:
On the cordless handset, press TALK or /SPEAKER. Listen for a dial tone and then dial the desired number, or press a Speed
Dial key on the telephone base to dial a programmed number. The TALK key illuminates when in use. The /SPEAKER key
illuminates when in speakerphone mode.
To place a call using the telephone base:
On the telephone base, press /SPEAKER. Listen for a dial tone and then dial the desired number, or press a Speed Dial key to
dial a programmed number. The IN USE LED and the /SPEAKER key illuminate when in use.
End a call
To end a call when using the cordless handset:
Press OFF on the cordless handset or place it in the telephone base, charging base or charging stand. The call ends when all
handsets hang up.
To end a call when using the telephone base:
Press /SPEAKER.
Switch a call between the cordless handset and the telephone base speakerphone
To switch a call from the cordless handset to the telephone base speakerphone, press /SPEAKER on the telephone base.
To switch a call from the telephone base speakerphone to the cordless handset which is not on the telephone base cradle,
press TALK or /SPEAKER on the cordless handset.
To switch a call from the telephone base speakerphone to the cordless handset currently on the telephone base cradle, lift the
cordless handset from the telephone base.
Share a call
A maximum of two handsets and the telephone base can be used at the same time on an external call.
To join a call:
During a call, press TALK or /SPEAKER on another cordless handset to join.
Handset speakerphone
During a call, press /SPEAKER on the cordless handset to switch between speakerphone mode and handset earpiece mode.
Redial
The last dialed number on the cordless handset or the telephone base is stored for 15 minutes.
To redial the last dialed number from the cordless handset:
Press TALK or /SPEAKER. Listen for a dial tone. Then press REDIAL.
To redial the last dialed number from the telephone base:
59
Telephone operation
Telephone operation
Analog corded/cordless 1-line - CTM-A2510
Press /SPEAKER. Listen for a dial tone. Then press REDIAL.
Volume
Listening volume can be adjusted on the cordless handset and the telephone base.
To adjust the listening volume:
During a call on the handset, press -/VOLUME/+ on it to adjust the listening volume. The next call returns to the default
listening volume.
During a call on the telephone base, press +/VOLUME or -/VOLUME on it to adjust the listening volume. The next call returns to
the default listening volume.
Ringer volume of the telephone base can be adjusted.
To adjust the ringer volume of the telephone base:
When the telephone base is idle, press +/VOLUME or -/VOLUME on it to adjust the ringer volume.
Call waiting
When you hear a call waiting tone during a call, press FLASH on the cordless handset or telephone base to put the current call
on hold and take the new incoming call.
Press FLASH at any time to switch back and forth between calls.
Mute
To mute the microphone:
During a call, press MUTE on the cordless handset or telephone base. The MUTE key illuminates when the mute function is
turned on. You can hear the party on the other end but they cannot hear you.
Press MUTE again to resume the conversation. The light on the MUTE key turns off.
Hold
When a call is placed on hold, any parallel phone that tries to use the same phone line will take the call off hold and pick the call.
To place a call on hold on the cordless handset:
During a call, press HOLD on the cordless handset. The TALK key on the cordless handset and the HOLD key on the
VGNGRJQPGDCUGƀCUJYJGPVJGECNNKUQPJQNF
Press TALK or /SPEAKER to release the call from hold, or the call will end automatically after the preset call on hold duration.
To place a call on hold on the telephone base:
During a call, press HOLD on the telephone base. The HOLDMG[ƀCUJGUYJGPVJGECNNKUQPJQNF
Press /SPEAKER to release the call from hold, or the call will end automatically after the preset call on hold duration.
Find handset
7UGVJKUHGCVWTGVQſPFCNNTGIKUVGTGFEQTFNGUUJCPFUGVU
To start paging:
Press FIND HANDSET on the telephone base when the telephone is not in use. All idle cordless handsets beep for 60 seconds.
To end paging:
Press FIND HANDSET again on the telephone base.
-OR-
Press any key on the cordless handset to stop the paging tone.
Data port
You can connect your modem or fax machine to the telephone line through the DATA port.
1.
2.
1.
2.
1.
2.
1.
2.
60
Receive a call
When there is an incoming call, the telephone rings. The MESSAGE WAITING and IN USE.'&ƀCUJGU
To answer a call:
Lift the corded handset from the telephone base. The IN USE LED illuminates in orange.
Place a call
Lift the corded handset. Listen for a dial tone and then dial the desired number, or press a Speed Dial key to dial a
programmed number. The IN USE LED illuminates in orange.
End a call
Place the corded handset in the telephone base.
Share a call
&WTKPICECNNRCTCNNGNVGNGRJQPGUVGNGRJQPGUQPVJGUCOGNKPGECPLQKPVJGECNN
To join a call:
During a call, lift the corded handset to join.
Volume
Listening volume and ringer volume can be adjusted from the telephone base.
To adjust the listening volume:
During a call, press +/VOLUME or -/VOLUME to adjust the listening volume. The next call returns to the default listening volume.
To adjust the ringer volume:
At any time, slide the RINGER VOL switch on the right side of the telephone base to adjust the ringer volume.
Call waiting
When you hear a call waiting tone during a call, press FLASH on the telephone base to put your current call on hold and take
the new incoming call.
Press FLASH or the switch hook once rapidly at any time to switch back and forth between calls.
Mute
To mute the microphone:
During a call, press MUTE on the telephone base. The MUTE key ƀCUJGU when the mute function is turned on. You can hear the
party on the other end but they cannot hear you.
Press MUTE again to resume the conversation. The light on the MUTE key turns off.
Hold
When a call is placed on hold, any parallel phone that tries to use the same phone line will take the call off hold and pick the call.
To place a call on hold:
During a call, press HOLD on the telephone base to place that call on hold. The IN USE illuminates in red when the call is
placed on hold.
To release the call from hold, lift the handset from the telephone base cradle.
USB port
The port on the side of the telephone base can be used for charging devices WRVQ#"8. Charging will be suspended
when there is an incoming call or the telephone is in use.
1.
2.
1.
2.
1.
2.
Telephone operation
Analog corded 1-line deskset- CTM-A241P
61
Telephone operation
Telephone operation
Analog corded 2-line deskset- CTM-A242P
Receive a call
When there is a line 1 incoming call, the telephone rings. The MESSAGE WAITING LED and LINE 1MG[ƀCUJ
When there is a line 2 incoming call, the telephone rings. LINE 2 MG[ƀCUJGU
To answer a call:
Lift the cordless handset. It automatically connects to the ringing line. The respective line key illuminates when in use.
Place a call
Lift the corded handset then press LINE 1 or LINE 2. Listen for a dial tone and then dial the desired number, or press a Speed Dial
key to dial a programmed number. The respective line key illuminates when in use.
End a call
Place the corded handset in the telephone base.
Share a call
&WTKPICECNNRCTCNNGNVGNGRJQPGUVGNGRJQPGUQPVJGUCOGNKPGECPLQKPVJGECNN
To join a call:
During a call on line 1 or line 2, press the respective LINE 1 or LINE 2 key to join.
Volume
Listening volume and ringer volume can be adjusted from the telephone base.
To adjust the listening volume:
During a call, press +/VOLUME or -/VOLUME to adjust the listening volume. The next call returns to the default listening volume.
To adjust the ringer volume:
At any time, slide the RINGER VOL switch on the right side of the telephone base to adjust the ringer volume.
Call waiting
When you hear a call waiting tone during a call, press FLASH on the telephone base to put your current call on hold and take the
new incoming call.
Press FLASH or the switch hook once rapidly at any time to switch back and forth between calls.
Mute
To mute the microphone:
During a call, press MUTE on the telephone base. The MUTE key ƀCUJGU when the mute function is turned on. You can hear the
party on the other end but they cannot hear you.
Press MUTE again to resume the conversation. The light on the MUTE key turns off.
Hold
When a call is placed on hold, any parallel phone that tries to use the same phone line will take the call off hold and pick the call.
To place a call on hold:
During a call, press HOLD on the telephone base to place that call on hold. The respective line key ƀCUJGUwhen the call is
placed on hold.
2TGUUVJGƀCUJKPINKPGMG[VQTGNGCUGVJGECNNHTQOJQNF6JGTGURGEVKXGNKPGMG[KNNWOKPCVGUYJGPKPWUG9JGPDQVJNKPGUCTGQP
hold, lift the corded handset releases the call on line 1.
1.
2.
1.
2.
1.
2.
62
Conference call
This telephone allows three-way conversations.
To initiate a conference call:
2NCEGCECNNVQVJGſTUVRCTV[
Press HOLDVQRNCEGVJGſTUVRCTV[QPJQNF
Place a second call on the other line.
Once the second party is on the line, press CONF to start a three-way conference.
To initiate a conference call while both calls are on hold:
Press CONF to start a three-way conference.
To end a conference call:
Press a line key to maintain the connection with that line and drop the other line.
Press CONF or place the corded handset back in the telephone base to end.
When there is more than one telephone on the conference call, the call ends when all telephones hang up.
USB port
The port on the side of the telephone base can be used for charging devices WRVQ#"8. Charging will be suspended
when there is an incoming call or the telephone is in use.
1.
2.
3.
4.
Telephone operation
Analog corded 2-line deskset- CTM-A242P
63
Appendix
Appendix
Handset battery
It takes up to 16 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance:
Operation Operating time
9JKNGKPJCPFUGVWUGVCNMKPI Up to 7 hours
9JKNGKPURGCMGTRJQPGOQFGVCNMKPI Up to 5 hours
9JKNGPQVKPWUGUVCPFD[ Up to 7 days
* Operating times vary depending on your actual use and the age of the battery.
** Handset is not charging or in use.
The battery needs charging when:
A new battery is installed in the handset.
LOW BATTERY LED ƀCUJGU on the cordless handset.
CAUTION:
6QTGFWEGVJGTKUMQHſTGQTKPLWT[TGCFCPFHQNNQYVJGUGKPUVTWEVKQPU
Use only the supplied TGEJCTIGCDNGDCVVGT[$6$6QTTGRNCEGOGPVDCVVGT[$6. To order a replacement,
visit our website at www.vtechhotelphones.com or call 1-888-907-2007.
&QPQVFKURQUGQHVJGDCVVGT[KPCſTG%JGEMYKVJNQECNYCUVGOCPCIGOGPVEQFGUHQTURGEKCNFKURQUCNKPUVTWEVKQPU
Do not open or mutilate the battery. Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The
electrolyte may be toxic if swallowed.
Exercise care in handling the battery in order not to create a short circuit with conductive materials.
%JCTIGVJGDCVVGT[RTQXKFGFYKVJQTKFGPVKſGFHQTWUGYKVJVJKURTQFWEVQPN[KPCEEQTFCPEGYKVJVJGKPUVTWEVKQPUCPFNKOKVCVKQPU
URGEKſGFKPVJKUOCPWCN
Observe proper polarity orientation between the battery and metallic contacts.
6QRTGXGPVſTGQTUJQEMJC\CTFFQPQVGZRQUGVJKURTQFWEVVQYCVGTQTCP[V[RGQHOQKUVWTG
64
+H[QWJCXGFKHſEWNV[YKVJVJGVGNGRJQPGURNGCUGVT[VJGUWIIGUVKQPUDGNQY(QTEWUVQOGTUGTXKEGXKUKVQWTYGDUKVGCV
www.vtechhotelphones.com or call 1-888-907-2007.
For corded telephones:
The telephone does not work at all.
Make sure the telephone line is plugged into the TEL port of the telephone base.
/CMGUWTGVJGVGNGRJQPGNKPGEQTFKURNWIIGFſTON[KPVQVJGVGNGRJQPGYCNNLCEM
Disconnect the telephone base from the telephone wall jack and plug in a working telephone. If the other telephone does not
work, the probleOKURTQDCDN[KPVJGYKTKPIQTVGNGRJQPGUGTXKEG%QPVCEV[QWTVGNGRJQPGUGTXKEGRTQXKFGTEJCTIGU OC[ CRRN[EJCTIGUOC[CRRN[.
There is no dial tone.
Try all the above suggestions.
The telephone line cord may be defective. Install a new telephone line cord.
Disconnect the telephone base from the telephone wall jack and connect a different telephone. If there is no dial tone on this
telephone either, the problem is in your wiring or telephone service. Contact your telephone service provider (charges(charges
OC[CRRN[.
I cannot dial out.
Try all the above suggestions.
Make sure there is a dial tone before dialing.
Eliminate any background noise. Mute the telephone before dialing, if applicable, or dial from another room in your unit with less
background noise.
If other telephones in your hotel are having the same problem, the problem is in the wiring or telephone service. Contact your
VGNGRJQPGUGTXKEGRTQXKFGTEJCTIGUOC[CRRN[
The telephone does not ring when there is an incoming call.
Make sure the telephone line cord is plugged in properly (pages 12 and 22
If other telephones in your hotel are having the same problem, the problem is in the wiring or telephone service. Contact your
VGNGRJQPGUGTXKEGRTQXKFGTEJCTIGUOC[CRRN[
Test a working telephone at the telephone wall jack. If another telephone has the same problem, the problem is in the telephone
YCNNLCEM%QPVCEV[QWTVGNGRJQPGUGTXKEGRTQXKFGTEJCTIGUOC[CRRN[
The telephone line cord may be defective. Install a new telephone line cord.
There is interference during a telephone conversation.
+HVJGTGKU*KIJ5RGGF+PVGTPGV#EEGUU*5+#CXCKNCDNGCVVJGRTGOKUGUVJTQWIJCVGNGRJQPGNKPG[QWOC[PGGFVQKPUVCNNC&5.
ſNVGT&5.FKIKVCNUWDUETKDGTNKPGDGVYGGPVJGVGNGRJQPGNKPGEQTFCPFVJGVGNGRJQPGYCNNLCEM6JGſNVGTRTGXGPVUPQKUGCPF
ECNNGT+&RTQDNGOUECWUGFD[&5.KPVGTHGTGPEG%QPVCEV[QWT&5.UGTXKEGRTQXKFGTHQTOQTGKPHQTOCVKQPCDQWV&5.ſNVGTU
+H[QWTVGNGRJQPGKURNWIIGFKPYKVJCOQFGOQTCUWTIGRTQVGEVQTRNWIVJGVGNGRJQPGQTOQFGOUWTIGRTQVGEVQTKPVQCFKHHGTGPV
location. If this doesn’t solve the problem, relocate your telephone or modem farther apart from each other, or use a different
surge protector.
Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If calls are still not clear, the problem is
RTQDCDN[KPVJGYKTKPIQTNQECNVGNGRJQPGUGTXKEG%QPVCEV[QWTVGNGRJQPGUGTXKEGRTQXKFGTEJCTIGUOC[CRRN[
If other telephones in your hotel are having the same problem, the problem is in the wiring or telephone service. Contact your
VGNGRJQPGUGTXKEGRTQXKFGTEJCTIGUOC[CRRN[
I hear other calls when using the telephone.
Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If you still hear other calls, the problem
KURTQDCDN[KPVJGYKTKPIQTVGNGRJQPGUGTXKEG%QPVCEV[QWTVGNGRJQPGUGTXKEGRTQXKFGTEJCTIGUOC[CRRN[
Appendix
Troubleshooting
65
Appendix
Troubleshooting
Appendix
For cordless telephones:
The telephone does not work at all.
Make sure the RJ-45 cord is plugged into the TEL port of the telephone base.
Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch.
/CMGUWTGVJGVGNGRJQPGNKPGEQTFKURNWIIGFſTON[KPVQVJGRQYGTCFCRVGTCPFVJGVGNGRJQPGYCNNLCEM
Make sure the battery is installed and charged correctly (page 26(QTQRVKOWOFCKN[RGTHQTOCPEGTGVWTPVJGEQTFNGUU 
handset to the telephone base, charging base or charging stand after use.
Unplug the electrical power to the telephone base. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute
for the cordless handset and telephone base to synchronize.
Charge the battery in the cordless handset for up to 16 hours.
If the battery is completely depleted, it may take up to 30 minutes to charge the cordless handset before the LOW BATTERY LED
ƀCUJGU on the cordless handset.
Remove and install the battery again. If that still does not work, it may be necessary to purchase a new battery.
Disconnect the telephone base from the telephone wall jack and plug in a working telephone. If the other telephone does not
work, the problem is probably in the wiring or telephone service. Contact your telephone service provider (charges
OC[CRRN[
There is no dial tone.
Try all the above suggestions.
Move the cordless handset closer to the telephone base or adjust the setting of RF transmission power (page 42+VOC[DGQWV
of range.
The telephone line cord may be defective. Install a new telephone line cord.
Disconnect the telephone base from the telephone wall jack and connect a different telephone. If there is no dial tone on this
telephone either, the problem is in your wiring or telephone service. Contact your telephone service provider (charges
OC[CRRN[
I cannot dial out.
Try all the above suggestions.
Make sure there is a dial tone before dialing. It is normal if the cordless handset takes a second or two to synchronize with the
telephone base before producing a dial tone. Wait an extra second before dialing.
Eliminate any background noise. Mute the telephone before dialing, or dial from another room in your unit with less
background noise.
If other telephones in your hotel are having the same problem, the problem is in the wiring or telephone service. Contact your
VGNGRJQPGUGTXKEGRTQXKFGTEJCTIGUOC[CRRN[
The LOW BATTERY LED ƀCUJGU on the cordless handset.
Place the cordless handset in the telephone base, charging base or charging stand for recharging.
Remove and install the battery again and use it until fully depleted, then charge the cordless handset in the telephone base,
charging base or charging stand for up to 16 hours.
If the above measures do not correct the problem, replace the battery.
The battery does not charge in the cordless handset or the battery does not accept charge.
Make sure the cordless handset is placed in the telephone base, charging base or charging stand correctly. The CHARGE LED
should be on.
Remove and install the battery again, then charge for up to 16 hours.
If the cordless handset is in the telephone base, charging base or charging stand but the CHARGE LED is not on, refer to The
CHARGE LED is off below.
If the battery is completely depleted, charge it for at least 30 minutes before use.
If the above measures do not correct the problem, replace the battery..
The CHARGE LED is off.
Clean the charging contacts on the cordless handset, telephone base, charging base and charging stand each month with a
pencil eraser or a dry non-abrasive fabric.
Make sure the power adapter and telephone line cord are plugged in correctly and securely.
Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one minute for the cordless handset and
telephone base to reset.
66
For cordless telephones:
The telephone does not ring when there is an incoming call.
Make sure the telephone line cord and the power adapter are plugged in properly (page 24
The cordless handset may be too far from the telephone base. Move it closer to the telephone base.
Adjust the setting of RF transmission power (page 42+VOC[DGQWVQHTCPIG
If other telephones in your hotel are having the same problem, the problem is in the wiring or telephone service. Contact your
VGNGRJQPGUGTXKEGRTQXKFGTEJCTIGUOC[CRRN[
Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try
installing your phone as far away as possible from these types of electronic devices.
Test a working telephone at the telephone wall jack. If another telephone has the same problem, the problem is in the telephone
YCNNLCEM%QPVCEV[QWTVGNGRJQPGUGTXKEGRTQXKFGTEJCTIGUOC[CRRN[
The telephone line cord may be defective. Install a new telephone line cord.
Remove and install the battery again and place the cordless handset in the telephone base. Wait for the handset to synchronize
with the telephone base. Allow up to one minute for this to take place.
The cordless handset beeps and is not performing normally.
Make sure the power cord is securely plugged into the telephone base. Plug the telephone base into a different working electrical
outlet not controlled by a wall switch.
Move the cordless handset closer to the telephone base or adjust the setting of RF transmission power ((page 42 +V OC[ DG QWV It may be out
of range.
Reset the telephone base by unplugging the electrical power to the base. Wait for 15 seconds and plug it back in again. Allow up
to one minute for the cordless handset and the telephone base to synchronize.
Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try
installing your phone as far away as possible from these types of electronic devices.
There is interference during a telephone conversation or the call fades in and out when I am using the cordless handset.
Move the handset closer to the telephone base or adjust the setting of RF transmission power ((page 42 +V OC[ DG QWV QH TCPIG It may be out of range.
+HVJGTGKU*KIJ5RGGF+PVGTPGV#EEGUU*5+#CXCKNCDNGCVVJGRTGOKUGUVJTQWIJCVGNGRJQPGNKPG[QWOC[PGGFVQKPUVCNNC&5.
ſNVGT&5.FKIKVCNUWDUETKDGTNKPGDGVYGGPVJGVGNGRJQPGNKPGEQTFCPFVJGVGNGRJQPGYCNNLCEM6JGſNVGTRTGXGPVUPQKUGCPF
ECNNGT+&RTQDNGOUECWUGFD[&5.KPVGTHGTGPEG%QPVCEV[QWT&5.UGTXKEGRTQXKFGTHQTOQTGKPHQTOCVKQPCDQWV&5.ſNVGTU
Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference. Try moving
the appliance or telephone base to another outlet.
Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try
installing your phone as far away as possible from these types of electronic devices.
+H[QWTVGNGRJQPGKURNWIIGFKPYKVJCOQFGOQTCUWTIGRTQVGEVQTRNWIVJGVGNGRJQPGQTOQFGOUWTIGRTQVGEVQTKPVQCFKHHGTGPV
location. If this doesn’t solve the problem, relocate your telephone or modem farther apart from each other, or use a different
surge protector.
The location of your telephone base can impact the performance of your cordless phone. For better reception, install the
telephone base in a centralized location within the room, away from walls or other obstructions.
Disconnect the telephone base from the telephone wall jack and plug in a corded telephone. If calls are still not clear, the
RTQDNGOKURTQDCDN[KPVJGYKTKPIQTVGNGRJQPGUGTXKEG%QPVCEV[QWTVGNGRJQPGUGTXKEGRTQXKFGTEJCTIGUOC[CRRN[
If other telephones in your hotel are having the same problem, the problem is in the wiring or telephone service. Contact your
VGNGRJQPGUGTXKEGRTQXKFGTEJCTIGUOC[CRRN[
I hear other calls when using the telephone.
Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If you still hear other calls, the
RTQDNGOKURTQDCDN[KPVJGYKTKPIQTVGNGRJQPGUGTXKEG%QPVCEV[QWTVGNGRJQPGUGTXKEGRTQXKFGTEJCTIGUOC[CRRN[
I hear noise on the cordless handset and the keys do not work.
Make sure the telephone line cord is plugged in securely.
Common cure for electronic equipment.
+HVJGVGNGRJQPGKUPQVTGURQPFKPIPQTOCNN[RWVVJGEQTFNGUUJCPFUGVKPVJGVGNGRJQPGDCUG+HKVFQGUPQVſZVJGRTQDNGOVT[VJG
HQNNQYKPIKPVJGQTFGTNKUVGF
1. Disconnect the power to the telephone base.
2. Disconnect the battery on the cordless handset.
3. Wait a few minutes before connecting power to the telephone base.
4. Install the battery again and place the cordless handset in the telephone base.
5. Wait for the cordless handset to synchronize with the telephone base. Allow up to one minute for this to take place.
Troubleshooting
Appendix
67
Appendix
Appendix
Precautions for users of implanted cardiac pacemakers
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9KTGNGUU6GEJPQNQI[4GUGCTEJ..%964CPKPFGRGPFGPVTGUGCTEJGPVKV[NGFCOWNVKFKUEKRNKPCT[GXCNWCVKQPQHVJGKPVGTHGTGPEG
between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration,
WTR recommends to physicians that:
Pacemaker patients
Should keep wireless telephones at least six inches from the pacemaker.
Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it is turned ON.
Should use the wireless telephone at the ear opposite the pacemaker.
WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones.
Operating range
6JGEQTFNGUUVGNGRJQPGQRGTCVGUYKVJVJGOCZKOWORQYGTCNNQYGFD[VJG(GFGTCN%QOOWPKECVKQPU%QOOKUUKQP(%%'XGPUQ
the cordless handset and telephone base can communicate over only a certain distance - which can vary with the locations of the
telephone base, cordless handset, the weather, and the layout of the hotel.
When the cordless handset is out of range while on a call, the cordless handset rapidly beeps three times.
If there is a call while the handset is out of range, it may not ring, or if it does ring, the call may not connect well when you answer
the call. Move closer to the telephone base to answer the call.
If the handset moves out of range during a telephone conversation, there may be interference.
To improve reception, move closer to the telephone base.
About cordless telephones
Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted
between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone
conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you
should not think of cordless telephone conversations as being as private as those on corded telephones.
Electrical power: The telephone base of the cordless telephone must be connected to a working electrical outlet. The electrical
outlet should not be controlled by a wall switch. Calls cannot be made from the cordless handset if the telephone base is
unplugged, switched off or if the electrical power is interrupted.
Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs.
To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or
VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR often reduces or eliminates
the interference.
Rechargeable batteries: Exercise care in handling batteries in order not to create a short circuit with conducting material such as
rings, bracelets and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery
and the battery charger.
Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture the battery.
Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.
The RBRC® seal
The RBRC® seal on the nickel-metal hydride battery indicates that VTech Communications, Inc. is voluntarily
participating in an industry program to collect and recycle these batteries at the end of their useful lives, when
taken out of service within the United States and Canada.
The RBRC® program provides a convenient alternative to placing used nickel-metal hydride batteries into the
trash or municipal waste, which may be illegal in your area.
VTech’s participation in RBRC®makes it easy for you to drop off the spent battery at local retailers participating
in the RBRC® program or at authorized VTech product service centers. Please call 1 (800) 8 BATTERYTM for
information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this
program is part of its commitment to protecting our environment and conserving natural resources.
RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.
68
Appendix
VTech Hospitality limited warranty program
86GEJ%QOOWPKECVKQPU+PEVJGOCPWHCEVWTGTQH86GEJ*QURKVCNKV[2TQFWEVő2TQFWEVŒYCTTCPVUVQVJGJQNFGTQHCXCNKFRTQQH
QHRWTEJCUGőGPFWUGTŒQTő[QWŒVJCVVJG2TQFWEVCPFCNNCEEGUUQTKGURTQXKFGFD[86GEJKPVJG2TQFWEVŏURCEMCIGCTGHTGGHTQO
defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in
accordance with the Product’s operating instructions. The limited warranty extends to the end user of this Product and applies only
if such Product is purchased through a United States of America and/or Canadian distributor. The limited warranty period for this
Product is determined based on the following:
5 Years – Analog Models
All Classic Models – corded and cordless
All Contemporary Models – corded and cordless
All TrimStyle Models
2 Years – SIP Non-Display Models
All Classic Models – corded and cordless
All Contemporary Models – corded and cordless
All TrimStyle Models
During the limited warranty period, VTech’s authorized service representative will repair or replace, at VTech’s option, without
charge, a Product that is not free from defects in materials and workmanship. If VTech’s authorized service representative repairs
the Product, new or refurbished replacement parts may be used. If the Product is replaced, it may be replaced with a new or
refurbished Product of the same or similar design. Repair or replacement of Product, at VTech’s option, is the exclusive remedy.
The limited warranty period for the Product begins on the date that the end user takes possession of the Product. This limited
YCTTCPV[CNUQCRRNKGUVQTGRCKTGFQTTGRNCEGOGPV2TQFWEVUHQTCRGTKQFQHGKVJGTCFC[UHTQOVJGFCVGVJGTGRCKTGFQT
TGRNCEGOGPV2TQFWEVKUUJKRRGFVQ[QWQTDVJGVKOGTGOCKPKPIQPVJGQTKIKPCNNKOKVGFYCTTCPV[CUFGUETKDGFCDQXGYJKEJGXGT
is longer.
This limited warranty does not cover:
Product or parts that have been subjected to misuse, accident, shipping or other physical damage, improper installation,
CDPQTOCNQRGTCVKQPQTJCPFNKPIPGINGEVKPWPFCVKQPſTGYCVGTQTQVJGTNKSWKFKPVTWUKQPQT
2TQFWEVVJCVJCUDGGPFCOCIGFFWGVQTGRCKTCNVGTCVKQPQTOQFKſECVKQPD[CP[QPGQVJGTVJCPCPCWVJQTK\GFUGTXKEG
representative of VTech; or
Product to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna
systems; or
Product to the extent that the problem is caused by use with non-VTech accessories; or
Product whose warranty/quality stickers, product serial numbers plates or electronic serial numbers have been removed, altered
or rendered illegible; or
Product purchased, used, serviced, or shipped for repair from outside the United States or Canada, or used for non-approved
EQOOGTEKCNQTKPUVKVWVKQPCNRWTRQUGUKPENWFKPIDWVPQVNKOKVGFVQ2TQFWEVUWUGFHQTTGPVCNRWTRQUGUQT
Product returned without valid proof of purchase; or
Charges or costs incurred by the end user, and risk of loss or damage, in removing and shipping the Product, or for installation
or set up, adjustment of customer controls, and installation or repair of systems outside the unit.
Line cords or coil cords, plastic overlays, connectors, power adapters and batteries, if the Product is returned without them.
VTech will charge the end user at then-current prices for each of the missing items.
NiCd or NiMH handset batteries, or power adapteTUYJKEJWPFGTCNNEKTEWOUVCPEGUCTGEQXGTGFD[CQPG[GCTYCTTCPV[QPN[
Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible
HQTFGNKXGT[QTJCPFNKPIEJCTIGUKPEWTTGFKPVJGVTCPURQTVQH2TQFWEVUVQVJGUGTXKEGNQECVKQP86GEJŏUCWVJQTK\GFUGTXKEG
representative will return repaired or replaced product under this limited warranty to you, transportation, delivery and handling
charges prepaid. VTech assumes no risk for damage or loss of the Product in transit.
If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty,
VTech will notify you and will request that you authorize the cost of repair and return shipping costs for the repair of Products that
not covered by this limited warranty. You must pay for the cost of repair and return shipping costs for the repair of Products that are
not covered by this limited warranty.
Other limitations
This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral
communications related to this Product. VTech provides no other warranties for this Product, whether express or implied, oral or
written, or statutory. The warranty exclusively describes all of VTech’s responsibilities regarding the Product. No one is authorized to
OCMGOQFKſECVKQPUVQVJKUYCTTCPV[CPF[QWUJQWNFPQVTGN[QPCP[UWEJOQFKſECVKQP
VTech’s liability to end user hereunder shall not exceed the purchase price of the Product. In no event shall VTech be liable for any
KPFKTGEVURGEKCNKPEKFGPVCNEQPUGSWGPVKCNQTUKOKNCTFCOCIGUKPENWFKPIDWVPQVNKOKVGFVQNQUVRTQſVUQTTGXGPWGKPCDKNKV[VQWUG
VJGRTQFWEVQTQVJGTCUUQEKCVGFGSWKROGPVVJGEQUVQHUWDUVKVWVGGSWKROGPVCPFENCKOUD[VJKTFRCTVKGUTGUWNVKPIHTQOVJGWUGQH
this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
6JKUYCTTCPV[IKXGU[QWURGEKſENGICNTKIJVUCPF[QWCNUQJCXGQVJGTTKIJVUYJKEJXCT[HTQOUVCVGVQUVCVGQTRTQXKPEGVQRTQXKPEG
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
69
Appendix
Appendix
FCC, ACTA and IC regulations
FCC Part 15
This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the
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harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio
or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
%JCPIGUQTOQFKſECVKQPUVQVJKUGSWKROGPVPQVGZRTGUUN[CRRTQXGFD[VJGRCTV[TGURQPUKDNGHQTEQORNKCPEGEQWNFXQKFVJGWUGTŏU
authority to operate the equipment.
6JKUFGXKEGEQORNKGUYKVJ2CTVQHVJG(%%TWNGU1RGTCVKQPKUUWDLGEVVQVJGHQNNQYKPIVYQEQPFKVKQPUVJKUFGXKEGOC[PQV
ECWUGJCTOHWNKPVGTHGTGPEGCPFVJKUFGXKEGOWUVCEEGRVCP[KPVGTHGTGPEGTGEGKXGFKPENWFKPIKPVGTHGTGPEGVJCVOC[ECWUG
undesired operation.
For cordless telephone only - Privacy of communications may not be ensured when using this telephone.
For cordless telephone only - To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy
that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested
and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall
be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately
EOKPEJGUQTOQTG
This Class B digital apparatus complies with Canadian ICES-003.
FCC Part 68 and ACTA
This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for
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in the format US:AAAKXNANXXXX6JKUKFGPVKſGTOWUVDGRTQXKFGFVQ[QWTVGNGRJQPGUGTXKEGRTQXKFGTWRQPTGSWGUV
The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part
68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product.
It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for
connecting to a single line and an RJ14 jack for two lines. See the installation instructions in the user’s manual.
6JG4KPIGT'SWKXCNGPEG0WODGT4'0KUWUGFVQFGVGTOKPGJQYOCP[FGXKEGU[QWOC[EQPPGEVVQ[QWTVGNGRJQPGNKPGCPFUVKNN
have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the
RTQFWEVKFGPVKſGTGIKHKUVJG4'0KU+POQUVDWVPQVCNNCTGCUVJGUWOQHCNN4'0UUJQWNFDGſXGQTNGUU(QT
more information, please contact your telephone service provider.
This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone
line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable
CNCTOGSWKROGPVEQPUWNV[QWTVGNGRJQPGUGTXKEGRTQXKFGTQTCSWCNKſGFKPUVCNNGT
If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this
telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions
outlined under VTech Hospitality limited warranty program in the user’s manual.
If this equipment is causing harm to the telephone network, your telephone service provider may temporarily discontinue your
telephone service. Your telephone service provider is required to notify you before interrupting service. If advance notice is not
RTCEVKECN[QWYKNNDGPQVKſGFCUUQQPCURQUUKDNG;QWYKNNDGIKXGPVJGQRRQTVWPKV[VQEQTTGEVVJGRTQDNGOCPF[QWTVGNGRJQPG
UGTXKEGRTQXKFGTKUTGSWKTGFVQKPHQTO[QWQH[QWTTKIJVVQſNGCEQORNCKPVYKVJVJG(%%;QWTVGNGRJQPGUGTXKEGRTQXKFGTOC[OCMG
changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. Your telephone
service provider is required to notify you if such changes are planned.
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.
+HVJKURTQFWEVJCUOGOQT[FKCNKPINQECVKQPU[QWOC[EJQQUGVQUVQTGGOGTIGPE[VGNGRJQPGPWODGTUGIRQNKEGſTGOGFKECNKP
these locations. If you do store or test emergency numbers, please:
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Perform such activities in off-peak hours, such as early morning or late evening.
When the adjunct is used with a leased system, permission of the owner of the equipment must be obtained for connection of the
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This product can only be connected to the host equipment and never directly to the network.
Industry Canada
1RGTCVKQPKUUWDLGEVVQVJGHQNNQYKPIVYQEQPFKVKQPUVJKUFGXKEGOC[PQVECWUGJCTOHWNKPVGTHGTGPEGCPFVJKUFGXKEGOWUV
accept any interference, including interference that may cause undesired operation.
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70
Appendix
Maintenance
Taking care of your telephone
Your telephone contains sophisticated electronic parts, so it must be treated with care.
Avoid rough treatment
Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.
Avoid water
Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install
the telephone base near a sink, bathtub or shower.
Electrical storms
Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using
electrical appliances during storms.
Cleaning your telephone
Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly
dampened with water or mild soap. Do not use excess water or cleaning solvents of any kind.
Remember that electrical appliances can cause serious injury if used when you are wet or standing in the water. If the telephone
base should fall into the water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND/OR TELEPHONE LINE
CORD FROM THE WALL. Then remove the telephone by the unplugged cords.
71
Appendix
6GEJPKECNURGEKſECVKQPU
Appendix
Analog corded lobby - A2100
Power requirement Line powered 24V or 48V
Size 6GNGRJQPGDCUGZZKPZZOO
Corded handset: 8.39 x 1.85 x 1.58 in (213ZZOO
Analog corded 1-line/2-line - A2210/A2220
Power requirement Line powered 24V or 48V
Message waiting signal Steady/periodic high voltage pulse or periodic low voltage pulse
Speed Dial memory Telephone base: up to 10 memory locations; up to 16 digits
Size Telephone base: 8.03 x 5.98 x 3.74 in ZZOO
Corded handset: 8.39 x 1.85 x 1.58 in (213ZZOO
Analog cordless 1-line - A2410/CTM-A2411
Analog cordless 2-line - A2420/CTM-A2421
Frequency Control Crystal controlled PLL synthesizer
Transmit frequency Handset: 1921.536-1928.448 MHz
Telephone base: 1921.536-1928.448 MHz
Channels 5
Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to
environmental conditions at the time of use.
Power requirements Handset: 2.4V Ni-MH battery
Telephone base: 6V DC @600mA
Message waiting signal Steady/periodic high voltage pulse, periodic low voltage pulse, reverse polarity, FSK, Siemens
and/or Panasonic
Speed Dial memory Telephone base: up to 10 memory locations; up to 32 digits
Size 6GNGRJQPGDCUGZZKPZZOO
Handset: 8.39 x 1.89 x 1.65 in (213ZZOO
Analog corded/cordless 1-line - CTM-A2510
Frequency Control Crystal controlled PLL synthesizer
Transmit frequency Handset: 1921.536-1928.448 MHz
Telephone base: 1921.536-1928.448 MHz
Channels 5
Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to
environmental conditions at the time of use.
Power requirements Handset: 2.4V Ni-MH battery
Telephone base: 6V DC @600mA
Charing stand: 6VDC @400mA
Message waiting signal Steady/periodic high voltage pulse, periodic low voltage pulse, reverse polarity, FSK, Siemens
and/or Panasonic
Speed Dial memory Telephone base: up to 10 memory locations; up to 32 digits
Size 6GNGRJQPGDCUGZZKPZZOO
Handset: 8.39 x 1.89 x 1.65 in (213ZZOO
%JCTKPIUVCPFZZKPZZOO
72
Analog cordless charging base - C4000
Power requirement 6V DC @600mA
Size ZZKPZZOO
Analog cordless 1-line accessory handset - C4100/C4101
Analog cordless 2-line accessory handset - C4200/C4201
Frequency Control Crystal controlled PLL synthesizer
Transmit frequency 1921.536-1928.448 MHz
Channels 5
Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to
environmental conditions at the time of use.
Power requirement 2.4V Ni-MH battery
Message waiting signal Steady/periodic high voltage pulse, periodic low voltage pulse, reverse polarity, FSK, Siemens
and/or Panasonic
Speed Dial memory Telephone base: up to 10 memory locations; up to 32 digits
Size ZZKPZZOO
Analog cordless charging stand - C4010
Power requirement 6V DC @600mA
Size ZZKPZZOO
6GEJPKECNURGEKſECVKQPU
Appendix
Analog corded 1-line desket - CTM-A241P
Analog cordless 2-line desket - CTM-A242P
Frequency Control Crystal controlled PLL synthesizer
Transmit frequency 1921.536-1928.448 MHz
Channels 5
Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to
environmental conditions at the time of use.
Power requirements 5.1V DC @1.3 A
USB port Provide charging current up to 1A
Speed Dial memory Telephone base: up to 10 memory locations; up to 32 digits
Size 6GNGRJQPGDCUGZZKPZZOO
Handset: 8.39 x 1.89 x 1.65 in (213ZZOO
73
IndexIndex
A
A2100 3,13–14,2324,27
A2210 4,13–14,23–24,28
A2220 5,13–14,2324,2930
A2310 6,15–16,2324,31–32
A2410 7,17–19,25–26,32–34
A2420 8,17–19,25–26,35–37
About cordless telephones 42
Answer an intercom call 34,36
Autodial key cancellation 24,26
Autodial key programming 24,26
B
Battery charging 19,22
Battery installation 19,22
C
C4000 9,20
C4010 10,21
C4100 11,22
C4200 12,22
Call waiting 28,29,31,33,36
Cardiac pacemakers 42
Charging cordless handset 19,22
Checklist 1–2
Conference call 30,37
D
Data port 30,37
Default settings 23,25
Deregister a handset 19,22
E
End a call 27,28,29,31,32,35
End a conference call 30,37
End an intercom call 34,37
F
FCC, ACTA and IC regulations 44
Find handset 34,37
Flash 23,25,28,29,31,33,36
H
Handset battery 38
Handset battery installation 19,22
Handset battery replacement 19,22
Handset charging 19,22
Handset deregistration 19,22
Handset registration 19,22
Handset speakerphone 32,35
Hold 25,28,30,33,36
I
Important safety instructions i
Initiate a conference call 30,37
Initiate an intercom call 34,36
Installation 13–22
Intercom 34,36–37
J
Join a call 28,29,31,32,35
L
Layout 3–12
Limited warranty 43
Listening volume 27,28,29,31,33,36
M
Maintenance 45
Mute 28,30,31,33,36
O
Operating range 42
Operation 27–37
P
Pacemaker patients 42
Paging handset 34,37
Parts checklist 1–2
Place a call 27,28,29,31,32,35
R
Range 42
Receive a call 27,28,29,31,32,35
Redial 33,36
Register a handset 19,22
Register a handset to another telephone base 19,22
Replace a handset battery 19,22
RF transmission power 25
Ringer tone 23,25
Ringer volume 23,25,27,28,29,31,33,36
S
Safety instructions i
Settings 23–26
Share a call 28,29,31,32,35
Speakerphone 28,29,32,35
Speed Dial keys 24,26
T
6GEJPKECNURGEKſECVKQPU46–47
Telephone layout 312
Telephone operation 2737
Telephone settings 23
Terminate a conference call 30,37
Troubleshooting 3941
V
Voicemail voltage detection 24,26
Volume 23,25,27,28,29,31,33,36
W
Wall mount 14,16,18,20
Warranty 43
91-003835-030-100
VTECH TELECOMMUNICATIONS LTD.
A member of THE VTECH GROUP OF COMPANIES.
Distributed in the U.S.A. by VTech Communications, Inc., Beaverton, Oregon 97008.
Distributed in Canada by VTech Technologies Canada Ltd., Richmond, B.C. V6W 1L5.
VTech is the registered trademark of VTech Holdings Limited.
Copyright © 2011 for VTECH TELECOMMUNICATIONS LTD.
All rights reserved. Printed in China.

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