VTech Telecommunications 80-H0B1-06 1.9GHz DECT SIP Corded Deskset User Manual SIP Cordless MUG 20120924 for FCCIC approval
VTech Telecommunications Ltd 1.9GHz DECT SIP Corded Deskset SIP Cordless MUG 20120924 for FCCIC approval
User Manual
Master User Guide
SIP Cordless Series
Models:
SIP classic trimstyle 1-line hotel telephone - S1310/
SIP classic trimstyle 2-line hotel telephone - S1320/
SIP classic cordless 1-line hotel telephone - S1410/
SIP classic cordless 2-line hotel telephone - S1420/
SIP classic charging base - C3300/
SIP classic cordless 1-line accessory handset - C3400/
SIP classic cordless 2-line accessory handset - C3500/
SIP contemporary trimstyle 1-line hotel telephone - S2310/S2310-6VDC/CTM-S2311
SIP contemporary trimstyle 2-line hotel telephone - S2320/S2320-6VDC/CTM-S2321
SIP contemporary cordless 1-line hotel telephone - S2410/CTM-S2411
SIP contemporary cordless 2-line hotel telephone - S2420/CTM-S2421
SIP contemporary charging base - C4300/
SIP contemporary charging stand - C4310/
SIP contemporary cordless 1-line accessory handset - C4400/CTM-C4401
SIP contemporary cordless 2-line accessory handset - C4500/CTM-C4501
SIP contemporary cordless 1-line deskset - CTM-S241P
SIP contemporary cordless 2-line deskset - CTM-S242P
i
Important safety instructions
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock
and injury, including the following:
This product should be installed by a qualified technician.
This product should only be connected to the host equipment and never directly to the network such as Public Switch Telephone
Network (PSTN) or Plain Old Telephone Services (POTS).
Read and understand all instructions.
Follow all warnings and instructions marked on the product.
Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
Do not use this product near water such as near a bath tub, wash bowl, kitchen sink, laundry tub or swimming pool, or in a wet
basement or shower.
Do not place this product on an unstable table, shelf, stand or other unstable surfaces.
Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation. To protect them from
overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This
product should never be placed near or over a radiator or heat register. This product should not be placed in any area where
proper ventilation is not provided.
This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the
type of power supply on the premises, consult your dealer or local power company.
Do not allow anything to rest on the power cord. Do not install this product where the cord may be walked on.
Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch
dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product.
To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or
removing parts of the telephone base or handset other than specified access doors may expose you to dangerous voltages or
other risks. Incorrect reassembling can cause electric shock when the product is subsequently used.
Do not overload wall outlets and extension cords.
Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions:
When the power supply cord or plug is damaged or frayed.
If liquid has been spilled onto the product.
If the product has been exposed to rain or water.
If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered
by the operation instructions. Improper adjustment of other controls may result in damage and often requires extensive work
by an authorized technician to restore the product to normal operation.
If the product has been dropped and the telephone base and/or handset has been damaged.
If the product exhibits a distinct change in performance.
Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning.
Do not use the telephone to report a gas leak in the vicinity of the leak. Under certain circumstances, a spark may be created
when the adapter is plugged into the power outlet, or when the handset is replaced in its cradle. This is a common event
associated with the closing of any electrical circuit. The user should not plug the phone into a power outlet, and should not put
a charged handset into the cradle, if the phone is located in an environment containing concentrations of flammable or flame-
supporting gases, unless there is adequate ventilation. A spark in such an environment could create a fire or explosion. Such
environments might include: medical use of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline
vapors; etc.); a leak of natural gas; etc.
Only put the handset of your telephone next to your ear when it is in normal talk mode.
The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to
hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.
Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check
with local codes for possible special disposal instructions.
In wall mounting position, make sure to mount the telephone base on the wall by aligning the eyelets with the mounting studs of
the wall plate. Then slide the telephone base down on both mounting studs until it locks into place. Refer to the full instructions
in Installation in the user’s manual.
CAUTION: Keep small metallic objects such as pins and staples away from the handset receiver.
CAUTION: There may be a risk of explosion if a wrong type of handset battery is used (S1410, S1420, S2410, CTM-S2421,
S2420, CTM-S2421, CTM-S241P, CTM-S242P, C3400, C3500, C4400, CTM-C4401, C4500 and CTM-C4501). Use only the
supplied rechargeable
battery (BT264392/BT266342) or replacement battery (BT266342). Dispose of used batteries according to the information in
The RBRC® seal in the user’s manual.
The equipment is to be supplied from an identified USB port complying with the requirements of Limited Power Source.
SAVE THESE INSTRUCTIONS
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ii
IMPORTANTES MESURES DE SÉCURITÉ
Certaines mesures de sécurité doivent être prises pendant l’utilisation de matérial téléphonique afin de réduire les risques
d’incendie, de choc électrique et de blessures. En voici quelquesunes:
Ne pas utiliser l’appareil près de l’eau, p.ex., près d’une baignoire, d’un lavabo, d’un évier de cuisine, d’un bac à laver, dans un
sous-sol humide ou près d’une piscine.
Éviter d’utiliser le téléphone (sauf s’il s’agit d’un appareil sans fil) pendant un orage électrique. Ceci peut présenter un risque
de choc électrique causé par la foudre.
Ne pas utiliser l’appareil téléphonique pour signaler une fuite de gaz s’il est situé près de la fuite.
Utiliser seulement le cordon d’alimentation et le type de piles indiqués dans ce manuel. Ne pas jeter les piles dans le feu: elles
peuvent exploser. Se conformer aux règlements pertinents quant à l’élimination des piles.
L’équipement doit être fourni à partir d’un acquiescement gauche identifié d’USB aux conditions de la source d’énergie limitée.
CONSERVER CES INSTRUCTIONS
1.
2.
3.
4.
5.
1
Parts checklist
Parts checklist
Items contained in the respective telephone package:
Model name Model number Parts included
SIP classic
trimstyle 1-line S1310
SIP classic
trimstyle 2-line S1320
SIP classic
cordless 1-line S1410
SIP classic
cordless 2-line S1420
SIP classic
charging base C3300
SIP classic
cordless 1-line
accessory handset
C3400
SIP classic
cordless 2-line
accessory handset
C3500
Telephone base with
faceplate and overlay Cordless handset Battery
BY 1021
Screw Cat-5 network cable
Telephone base with
faceplate and overlay Cordless handset
BY 1021
Battery Screw Cat-5 network cable
Cordless handset Battery Screw
BY 1021
Cordless handset Battery Screw
BY 1021
Telephone base Corded handset Cat-5 network cables (2)
Mounting bracket
with a screw
Telephone base Corded handset Cat-5 network cables (2)
Mounting bracket
with a screw
Cat-5 network cable
Charging base Mounting bracket
with a screw
2
Model name Model number Parts included
SIP contemporary
trimstyle 1-line S2310
SIP contemporary
trimstyle 1-line S2310-6VDC
SIP contemporary
trimstyle 1-line CTM-S2311
SIP contemporary
trimstyle 2-line S2320
SIP contemporary
trimstyle 2-line S2320-6VDC
SIP contemporary
trimstyle 2-line CTM-S2321
SIP contemporary
cordless 1-line S2410
SIP contemporary
cordless 1-line CTM-S2411
SIP contemporary
cordless 2-line S2420
SIP contemporary
cordless 2-line CTM-S2421
Parts checklist
Items contained in the respective telephone package:
Telephone base Corded handset Cat-5 network cables (2)
Mounting bracket
with a screw
Battery Screw
Mounting bracket
with a screw
Telephone base with
faceplate and overlay Cordless
handset
BY 1021
Cat-5
network cable
Battery Screw
Telephone base with
faceplate and overlay Mounting bracket
with a screw
Cordless
handset
BY 1021
Cat-5
network cable
Telephone base Corded handset Mounting bracket
with a screw Cat-5 network cables (2)
Telephone base Corded handset Mounting bracket
with a screw Telephone base
power adapter
Telephone base Corded handset Mounting bracket
with a screw Telephone base
power adapter
Telephone base Corded handset Cat-5 network cables (2)
Mounting bracket
with a screw
Telephone base Corded handset Mounting bracket
with a screw Telephone base
power adapter
Battery Screw
Mounting bracket
with a screw
Telephone base with
faceplate and overlay Cordless
handset
BY 1021
Cat-5
network cable
Battery Screw
Telephone base with
faceplate and overlay Mounting bracket
with a screw
Cordless
handset
BY 1021
Cat-5
network cable
3
Parts checklist
Model name Model number Parts included
SIP contemporary
charging base C4300
SIP contemporary
charging stand C4310
SIP contemporary
cordless 1-line
accessory handset
C4400
SIP contemporary
cordless 1-line
accessory handset
CTM-C4401
SIP contemporary
cordless 2-line
accessory handset
C4500
SIP contemporary
cordless 2-line
accessory handset
CTM-C4501
SIP contemporary
cordless 1-line
deskset
CTM-S241P
SIP contemporary
cordless 1-line
deskset
CTM-S242P
Charging stand Cat-5 network cable
Charging base Mounting bracket
with a screw Cat-5 network cable
BY 1021
Cordless handset Battery Screw
BY 1021
Cordless handset Battery Screw
Parts checklist
Items contained in the respective telephone package:
BY 1021
Cordless handset Battery Screw
BY 1021
Cordless handset Battery Screw
Corded
handset
Telephone base with
faceplate and overlay Mounting
bracket Power adapter
Telephone base with
faceplate and overlay Corded
handset Mounting
bracket Power adapter
4
Telephone layout
SIP classic trimstyle 1-line - S1310
TALK
REDIAL HOLD OFF
FLASH
MUTE
+/VOLUME/-
/SPEAKER
MESSAGE WAITING LED
Wall mount clip
POWER LED
5
Telephone layout
Telephone layout
SIP classic trimstyle 2-line - S1320
LINE 1
CONF
LINE 2
HOLD OFF
FLASH
/SPEAKER REDIAL
MUTE
+/VOLUME/-
Wall mount clip
POWER LED
MESSAGE WAITING LED
6
Telephone layout
SIP classic cordless 1-line - S1410
TALK
REDIAL HOLD OFF
FLASH
LOW BATTERY LED
MUTE
+/VOLUME/-
MESSAGE WAITING LED
CHARGE LED
HOLD
+/- VOLUME
MUTE
FLASH
REDIAL
Speed Dial keys
MESSAGE WAITING LED
RJ-45 LAN port
/FIND HANDSET
Wall mount clip
/SPEAKER
/SPEAKER
LINE
RJ-45 COMPUTER port
/USB CHARGE ONLY
(USB port for charging only)
7
Telephone layout
SIP classic cordless 2-line - S1420
Telephone layout
LINE 1
CONF
LINE 2
HOLD OFF
FLASH
REDIAL
LOW BATTERY LED
MUTE
MESSAGE WAITING LED
+/VOLUME/-
/SPEAKER
CHARGE LED
LINE 1 LINE 2
CONF
MESSAGE WAITING LED
RJ-45 LAN port
Wall mount clip
/FIND HANDSET
HOLD
+/- VOLUME
MUTE
FLASH
REDIAL
Speed Dial keys
/SPEAKER
RJ-45 COMPUTER port
/USB CHARGE ONLY
(USB port for charging only)
8
Telephone layout
SIP classic charging base - C3300
Wall mount clip
CHARGE LED
9
Telephone layout
SIP classic cordless 1-line accessory handset - C3400
Telephone layout
TALK
REDIAL HOLD OFF
FLASH
LOW BATTERY LED
MUTE
+/VOLUME/-
MESSAGE WAITING LED
/SPEAKER
10
SIP classic cordless 2-line accessory handset - C3500
Telephone layout
LINE 1
CONF
LINE 2
HOLD OFF
FLASH
/SPEAKER REDIAL
LOW BATTERY LED
MUTE
MESSAGE WAITING LED
+/VOLUME/-
11
Telephone layout
SIP contemporary trimstyle 1-line - S2310/S2310-6VDC
Telephone layout
Wall mount clip
POWER LED
TALK
REDIAL HOLD
OFF
FLASH
INTERCOM
MUTE
/SPEAKER
-/VOLUME/+
MESSAGE WAITING LED
12
SIP contemporary trimstyle 1-line - CTM-S2311
Telephone layout
Wall mount clip
POWER LED
TALK
REDIAL
HOLD
OFF
FLASH
MESSAGES
MUTE
/SPEAKER
-/VOLUME/+
MESSAGE WAITING LED
Speed Dial keys
13
Telephone layout
SIP contemporary trimstyle 2-line - S2320/S2320-6VDC
Telephone layout
LINE 1
CONF
LINE 2
HOLD
OFF
FLASH
MUTE
/SPEAKER
REDIAL
INTERCOM
-/VOLUME/+
MESSAGE WAITING LED
Wall mount clip
POWER LED
14
SIP contemporary trimstyle 2-line - CTM-S2321
Telephone layout
LINE 1 CONF
LINE 2
HOLD
OFF
FLASH
MUTE
/SPEAKER REDIAL
MESSAGES
-/VOLUME/+
MESSAGE WAITING LED
Wall mount clip
POWER LED
Speed Dial keys
15
Telephone layout
SIP contemporary cordless 1-line - S2410
Telephone layout
TALK
REDIAL HOLD OFF
FLASH
INTERCOM
MUTE
-/VOLUME/+
MESSAGE WAITING LED
MESSAGE WAITING LED
/SPEAKER
LOW BATTERY LED
CHARGE LED
HOLD
MUTE
FLASH
REDIAL
/SPEAKER
/FIND HANDSET
LINE
Wall mount clip
Speed Dial keys
INT
-/VOLUME
+/VOLUME
RJ-45 LAN port
RJ-45 COMPUTER port
/USB CHARGE ONLY
(USB port for charging only)
16
Telephone layout
SIP contemporary cordless 1-line - CTM-S2411
MESSAGE WAITING LED
CHARGE LED
HOLD
FLASH
MUTE
REDIAL
/SPEAKER
/FIND HANDSET
IN USE LED
Wall mount clip
PROGRAM (recessed key)
PAUSE (recessed key)
Speed Dial keys
Speed Dial key
-/VOLUME
+/VOLUME
TALK
REDIAL
HOLD
OFF
FLASH
MESSAGES
MUTE
-/VOLUME/+
MESSAGE WAITING LED
/SPEAKER
LOW BATTERY LED
Speed Dial keys
RJ-45 COMPUTER port
/USB CHARGE ONLY
(USB port for charging only)
RJ-45 LAN port
17
Telephone layout
SIP contemporary cordless 2-line - S2420
Telephone layout
LINE 1
CONF
LINE 2
HOLD OFF
FLASH
MUTE
MESSAGE WAITING LED -/VOLUME/+
/SPEAKER REDIAL
INTERCOM
LOW BATTERY LED
CHARGE LEDLINE 1 LINE 2
CONF
MESSAGE WAITING LED
Wall mount clip
/FIND HANDSET
HOLD
MUTE
FLASH
REDIAL
Speed Dial keys
/SPEAKER
-/VOLUME
+/VOLUME
RJ-45 LAN port
RJ-45 COMPUTER port
INT
/USB CHARGE ONLY
(USB port for charging only)
18
SIP contemporary cordless 2-line - CTM-S2421
Telephone layout
MESSAGE WAITING LED
CHARGE LED
LINE 1 LINE 2 CONF
MESSAGE WAITING LED
Wall mount clip
/FIND HANDSET
HOLD
MUTE
FLASH
REDIAL
PROGRAM (recessed key)
PAUSE (recessed key)
Speed Dial keys
/SPEAKER
Speed Dial key
-/VOLUME
+/VOLUME
LINE 1
REDIAL
HOLD
OFF
FLASH
MESSAGES
MUTE
-/VOLUME/+
/SPEAKER
LOW BATTERY LED
Speed Dial keys
CONF
LINE 2
RJ-45 COMPUTER port
/USB CHARGE ONLY
(USB port for charging only)
RJ-45 LAN port
19
Telephone layout
SIP contemporary charging base - C4300
Telephone layout
Wall mount clip
CHARGE LED
20
SIP contemporary charging stand - C4310
Telephone layout
CHARGE LED
21
Telephone layout
SIP contemporary cordless 1-line accessory handset - C4400
Telephone layout
TALK
REDIAL HOLD
INTERCOM
MUTE
-/VOLUME/+
MESSAGE WAITING LED
/SPEAKER
LOW BATTERY LED
OFF
FLASH
22
SIP contemporary cordless 1-line accessory handset - C4401
Telephone layout
TALK
REDIAL
HOLD
OFF
FLASH
MESSAGES
MUTE
-/VOLUME/+
MESSAGE WAITING LED
/SPEAKER
LOW BATTERY LED
Speed Dial keys
23
Telephone layout
SIP contemporary cordless 2-line accessory handset - C4500
Telephone layout
LINE 1
CONF
LINE 2
HOLD OFF
FLASH
MUTE
MESSAGE WAITING LED -/VOLUME/+
/SPEAKER REDIAL
INTERCOM
LOW BATTERY LED
24
SIP contemporary cordless 2-line accessory handset - C4500
Telephone layout
MESSAGE WAITING LED
LINE 1
REDIAL
HOLD
OFF
FLASH
MESSAGES
MUTE
-/VOLUME/+
/SPEAKER
LOW BATTERY LED
Speed Dial keys
CONF
LINE 2
25
Telephone layout
Telephone layout
SIP contemporary cordless 1-line deskset - CTM-S241P
MESSAGE WAITING LED
-/VOLUME
+/VOLUME
FLASH
HOLD
MUTE
IN USE light
Wall mount clip
Switch hook
Speed Dial keys
RINGER VOL
Speed Dial key
/USB CHARGE ONLY
(USB port for charging only)
26
Telephone layout
SIP contemporary cordless 2-line deskset - CTM-S242P
MESSAGE WAITING LED
-/VOLUME
+/VOLUME
FLASH
HOLD
MUTE
Speed Dial keys
LINE 1
LINE 2
CONF
Wall mount clip
Switch hook
RINGER VOL
Speed Dial key
/USB CHARGE ONLY
(USB port for charging only)
Installation
27
Installation
SIP classic trimstyle 1-line/2-line - S1310/S1320
Telephone base installation
The telephone base can be adapted to desktop use or mount on a standard telephone wall plate.
Installation option - desktop position
Turn the telephone base over with the bottom side facing up. Connect the Cat-5 network cable into the RJ-45 LAN port on the
telephone base and route through the channel as shown below.
Insert the tabs of the mounting bracket into the upper grooves at the bottom of the telephone base as shown below. Then tighten
the screw to affix the mounting bracket.
Plug the other end of the Cat-5 network cable into the network wall jack with Power over Ethernet (PoE). Then connect the
coiled handset cord to the telephone base.
1.
2.
3.
RJ-45 LAN port
Network wall jack with Power over Ethernet (PoE)
28
Installation
SIP classic trimstyle 1-line/2-line - S1310/S1320
Installation option - converting from desktop to wall mount position
Unplug the Cat-5 network cable from the network wall jack.
Put the handset aside. On the telephone base, place a coin in the slit of the wall mount clip and rotate a half turn (180 degrees).
It locks into place with the protruding edge pointing towards the upper edge of the telephone base. This protruding edge holds
the cordless handset when the phone is mounted on the wall.
Loosen the screw from the mounting bracket and remove the mounting bracket from the upper grooves of the telephone base.
Rotate the mounting bracket. Insert the tabs of the mounting bracket into the lower grooves of the telephone base. Then tighten
the screw to affix the mounting bracket.
Mount the telephone base on the wall by aligning the eyelets with the mounting studs of the wall plate. Then slide the it down on
both mounting studs until it locks into place.
Plug the Cat-5 network cable back to the network wall jack with Power over Ethernet (PoE). Then replace the handset on the
telephone base cradle.
1.
2.
3.
4.
5.
6.
Protruding edge
Eyelets
Network wall jack with Power over Ethernet (PoE)
NOTE: FCC ID is shown on the back of the corded handset body after the handset cover is removed.
Installation
29
Handset registration
An S1310/S1320 handset must be registered to an S1410/S1420 telephone base before use.
To register an S1310 handset:
Place the corded handset on the S1410 telephone base cradle. Handset registration happens automatically the first time a handset
is placed on the S1410. When the registration process completes, the MESSAGE WAITING LED flashes once and you hear
3 rising beeps as confirmation. Each S1410 accommodates up to 4 handsets. When you already have 4 registered handsets, you
can replace one of them by a new handset if any one of the 4 registered handsets is disconnected from the S1410. For example, it is
out of range, or its battery is removed or depleted. The previous registered handset is then deregistered from the S1410.
To register an S1320 handset:
Place the corded handset on the S1420 telephone base cradle. Handset registration happens automatically the first time a handset
is placed on the S1420. When the registration process completes, the MESSAGE WAITING LED flashes once and you hear 3
rising beeps as confirmation. Each S1420 accommodates up to 4 handsets. When you already have 4 registered handsets, you can
replace one of them by a new handset if any one of the 4 registered handsets is disconnected from the S1420. For example, it is out
of range, or its battery is removed or depleted. The previous registered handset is then deregistered from the S1420.
Register a handset to another telephone base
Any classic trimstyle 1-line handset can register to any classic cordless 1-line telephone base. Any classic trimstyle 2-line handset
can register to any classic cordless 2-line telephone base.
When a registered handset is idle, place it on another telephone base. This handset automatically registers to the new
telephone base.
Installation
SIP classic trimstyle 1-line/2-line - S1310/S1320
30
SIP classic cordless 1-line/2-line - S1410/S1420
Telephone base installation
The telephone comes ready for desktop use. Install the telephone base as shown below.
Once installed, the telephone begins a four-step initialization and system registration process.
For S1410: (1) The MUTE key and the /SPEAKER key turn on and then go off. (2) The MUTE key flashes. (3) The MUTE
key stops flashing and then the /SPEAKER key flashes. (4) The MESSAGE WAITING LED, LINE, MUTE and
/SPEAKER illuminate for 500ms when initialization and system registration are successful.
For S1420: (1) The MUTE key and the /SPEAKER key turn on and then go off. (2) The MUTE key flashes. (3) The MUTE
key stops flashing and then /SPEAKER key flashes. (4) The MESSAGE WAITING LED, LINE 1, LINE 2, CONF, MUTE
and /SPEAKER illuminate for 500ms when initialization and system registration are successful.
If the system registration fails, the /SPEAKER key blinks twice every second. To reset, disconnect the Cat-5 network cable
from the network wall jack with Power over Ethernet (PoE) and then reconnect.
1.
2.
•
•
CAUTION:
Use only the supplied Cat-5 network cable. Cat-5 network cable is not designed for use in any other IT devices. Misuse of Cat-5 network cable on
your other IT devices shall be prohibited. To order a replacement, call 1-888-907-2007.
RJ-45 LAN port
Cat-5 network cable
Network wall jack with Power over Ethernet(PoE)
Installation
Installation
31
SIP classic cordless 1-line/2-line - S1410/S1420
Installation
Handset battery installation
Install the battery as shown below.
Gently lift the handset cover. Do not detach the speaker wires between the handset cover and the handset.
Plug the battery connector securely into the socket inside the handset battery compartment.
Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment.
To replace the handset cover, align all the tabs on the handset cover against the corresponding grooves on the handset, then
firmly push downward until all the tabs lock in the grooves. Then install the screw at the bottom of the handset.
Replace a handset battery
Use a narrow object to open the screw cover and then remove the screw. Insert a 5 mm standard screwdriver in the provided
slot, then twist and lift to remove the handset cover. Do not detach the speaker wires between the handset cover and
the handset.
Unplug the battery connector from the socket and then remove the battery from the handset battery compartment.
Follow Step 2 to Step 4 in Handset battery installation above to install a new battery.
CAUTIONS:
There may be a risk of explosion if a wrong type of handset battery is used. Use only the supplied rechargeable battery (BT264392/BT266342) or
replacement battery (BT266342). To order a replacement, call 1-888-907-2007.
FCC ID is shown on the back of the cordless handset body after the handset cover is removed.
Dispose of used batteries according to the information in The RBRC® seal on page 84.
Handset registration
Place the cordless handset on the telephone base cradle. Handset registration happens automatically the first time a cordless
handset is placed on the telephone base. When the registration process completes, the MESSAGE WAITING LED flashes once and
you hear 3 rising beeps as confirmation. Each telephone base accommodates up to 4 cordless handsets. When you already have
4 registered handsets, you can replace one of them by a new handset if any one of the 4 registered handsets is disconnected from
the base. For example, it is out of range, or its battery is removed or depleted. The previous registered handset is then deregistered
from the telephone base.
Register a handset to another telephone base
Any classic cordless 1-line handset can register to any classic cordless 1-line telephone base. Any classic cordless 2-line handset
can register to any classic cordless 2-line telephone base.
When a registered cordless handset is idle, place it on another telephone base. This cordless handset automatically registers to the
new telephone base.
Handset battery charging
The battery must be fully charged before using the cordless handset for the first time. The CHARGE LED turns on when the
cordless handset is charging on the telephone base or charging base. The battery is fully charged after 16 hours of continuous
charging. For best performance, keep the cordless handset in the telephone base or charging base when not in use.
1.
2.
3.
4.
1.
2.
3.
•
•
•
00-600H-087WE :DI CCF
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1 :
C
I
BY 1021
00
-600H-0
8
7WE :DI
C
C
F
00700H
0
8-B5
3
11 :C
I
BY 1021
00
-
6
0
0H-087WE :DI CCF
00700H08-B5311 :CI
1 2 3 4
FCC ID
Screw
cover
32
Installation option - converting from desktop to wall mount position
This telephone can be adapted to desktop use or mount on a standard telephone wall plate.
To mount the telephone base on the wall:
Unplug the Cat-5 network cable from the network wall jack.
Remove the cordless handset from the telephone base cradle. On the telephone base, place a coin in the slit of the wall mount
clip and rotate a half turn (180 degrees). It locks into place with the protruding edge pointing towards the upper edge of the
telephone base. This protruding edge holds the cordless handset when the phone is mounted on the wall.
Turn the telephone base over with the bottom side facing up. To remove the mounting bracket, press the tabs of the mounting
bracket in the direction indicated below to release and remove it from the telephone base.
Rotate the mounting bracket. Insert the tabs of the mounting bracket into the middle grooves on the telephone base as shown
below. Then press the tabs and push the mounting bracket into the lower grooves on the telephone base until they lock securely.
Mount the telephone base on the wall by aligning the eyelets with the mounting studs of the wall plate. Then slide the telephone
base down on both mounting studs until it locks into place.
Plug the Cat-5 network cable back in the network wall jack with Power over Ethernet (PoE). Then place the cordless handset on
the telephone base cradle.
1.
2.
3.
4.
5.
6.
SIP classic cordless 1-line/2-line - S1410/S1420
Installation
Protruding edge
Eyelets
Mounting
bracket
Installation
33
SIP classic charging base - C3300
Installation
Charging base installation
The charging base can be adapted to desktop use or mount on a standard telephone wall plate.
Installation option - desktop position
Turn the charging base over with the bottom side facing up. Connect the Cat-5 network cable into the RJ-45 LAN port on the
charging base.
Insert the tabs of the mounting bracket into the upper grooves at the bottom of the charging base as shown below. Then tighten
the screw to affix the mounting bracket.
Plug the other end of the Cat-5 network cable into the network wall jack with Power over Ethernet (PoE).
Installation option - converting from desktop to wall mount position
Unplug the Cat-5 network cable from the network wall jack.
Remove the cordless handset from the charging base cradle. On the charging base, place a coin in the slit of the wall mount clip
and rotate a half turn (180 degrees). It locks into place with the protruding edge pointing towards the upper edge of the charging
base. This protruding edge holds the cordless handset when the phone is mounted on the wall.
Loosen the screw from the mounting bracket and remove the mounting bracket from the grooves of the charging base.
Rotate the mounting bracket. Insert the tabs of the mounting bracket into the lower grooves of the charging base. Then tighten
the screw to affix the mounting bracket.
Mount the charging base on the wall by aligning the eyelets with the mounting studs of the wall plate. Then slide it down on both
mounting studs until it locks into place.
Plug the Cat-5 network cable back into the network wall jack with Power over Ethernet (PoE).
1.
2.
3.
1.
2.
3.
4.
5.
6.
RJ-45 LAN port
Protruding edge
Eyelets
34
SIP classic cordless 1-line/2-line accessory handset - C3400/C3500
Installation
CAUTIONS:
There may be a risk of explosion if a wrong type of handset battery is used. Use only the supplied rechargeable battery (BT264392/BT266342) or
replacement battery (BT266342). To order a replacement, call 1-888-907-2007.
FCC ID is shown on the back of the cordless handset body after the handset cover is removed.
Dispose of used batteries according to the information in The RBRC® seal on page 84.
•
•
•
Handset battery installation
Install the battery as shown below.
Gently lift the handset cover. Do not detach the speaker wires between the handset cover and the handset.
Plug the battery connector securely into the socket inside the handset battery compartment.
Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment.
To replace the handset cover, align all the tabs on the handset cover against the corresponding grooves on the handset, then
firmly push downward until all the tabs lock in the grooves. Then install the screw at the bottom of the handset.
Replace a handset battery
Use a narrow object to pry open the screw cover and remove the screw. Insert a 5 mm standard screwdriver in the provided slot,
then twist and lift to remove the handset cover. Do not detach the speaker wires between the handset cover and the handset.
Unplug the battery connector from the socket and then remove the battery from the handset battery compartment.
Follow the Step 2 to Step 4 in Handset battery installation above to install a new battery.
1.
2.
3.
4.
1.
2.
3.
00-600H-087WE :DI CCF
00
7
0
0H0
8
-
B
53
1
1 :
C
I
BY 1021
00
-600H-0
8
7WE :DI
C
C
F
00700H
0
8-B5
3
11 :C
I
BY 1021
00
-
6
0
0H-087WE :DI CCF
00700H08-B5311 :CI
1 2 3 4
Handset registration
Place the cordless handset on the telephone base cradle. Handset registration happens automatically the first time a cordless
handset is placed on the telephone base. When the registration process completes, the MESSAGE WAITING LED flashes once and
you hear 3 rising beeps as confirmation. Each telephone base accommodates up to 4 cordless handsets. When you already have
4 registered handsets, you can replace one of them by a new handset if any one of the 4 registered handsets is disconnected from
the base. For example, it is out of range, or its battery is removed or depleted. The previous registered handset is then deregistered
from the telephone base.
Register a handset to another telephone base
Any classic cordless 1-line handset can register to any classic cordless 1-line telephone base. Any classic cordless 2-line handset
can register to any classic cordless 2-line telephone base.
When a registered cordless handset is idle, place it on another telephone base. This cordless handset automatically registers to the
new telephone base.
Handset battery charging
The battery must be fully charged before using the cordless handset for the first time. The CHARGE LED turns on when the
cordless handset is charging on the telephone base or charging base. The battery is fully charged after 16 hours of continuous
charging. For best performance, keep the cordless handset in the telephone base or charging base when not in use.
FCC ID
Screw
cover
Installation
35
Telephone base installation
The telephone can be adapted to desktop use or mount on a standard telephone wall plate.
Installation option - desktop position
Turn the telephone base over with the bottom side facing up. Connect the Cat-5 network cable into the RJ-45 LAN port on the
telephone base and route the cord out from the top eyelet on the mounting bracket, then position the mounting bracket as shown.
Insert the tabs into the upper grooves and tighten the screw to affix the mounting bracket in place.
Plug the Cat-5 network cable into the network wall jack with Power over Ethernet (PoE). Then connect the coiled handset cord to
the telephone base.
1.
2.
3.
Installation
SIP contemporary trimstyle 1-line/2-line - S2310/S2320
Screw
Network wall jack with Power over Ethernet (PoE)
CAUTION:
Use only the supplied Cat-5 network cable. Cat-5 network cable is not designed for use in any other IT devices. Misuse of Cat-5 network cable on
your other IT devices shall be prohibited. To order a replacement, call 1-888-907-2007.
RJ-45 LAN port
36
Installation option - converting from desktop to wall mount position
Unplug the Cat-5 network cable from the network wall jack.
Put the corded handset aside. On the telephone base, place a coin in the slit of the wall mount clip and rotate a half turn
(180 degrees). It locks into place with the protruding edge pointing towards the upper edge of the telephone base. This
protruding edge holds the cordless handset when the phone is mounted on the wall.
Loosen the screw from the mounting bracket and remove the mounting bracket from the grooves of the telephone base.
Rotate the mounting bracket. Insert the tabs of the mounting bracket into the lower grooves of telephone base. Then tighten the
screw to affix the mounting bracket.
Mount the telephone base on the wall by aligning the eyelets with the mounting studs of the wall plate. Then slide the telephone
base down on both mounting studs until it locks into place.
Plug the Cat-5 network cable back into the network wall jack with Power over Ethernet (PoE). Then replace the handset on the
telephone base cradle.
NOTE: FCC ID is shown on the back of the corded handset body after the handset cover is removed.
1.
2.
3.
4.
5.
6.
Installation
SIP contemporary trimstyle 1-line/2-line - S2310/S2320
Screw
Eyelets
Protruding edge
Installation
37
Installation
SIP contemporary trimstyle 1-line - S2310-6VDC/CTM-S2311
SIP contemporary trimstyle 2-line - S2320-6VDC/CTM-S2321
Telephone base installation
The telephone can be adapted to desktop use or mount on a standard telephone wall plate.
Installation option - desktop position
Turn the telephone base over with the bottom side facing up. Route the small end of the power adapter cord out from the top
eyelet on the mounting bracket. Then connect it into the power jack at the bottom of the telephone base.
Insert the tabs into the upper grooves and tighten the screw to affix the mounting bracket.
Plug the large end of the power adapter into the electrical outlet not controlled by a wall switch. Then connect the coiled handset
cord to the telephone base.
1.
2.
3.
Power jack
Screw
38
Installation
SIP contemporary trimstyle 1-line - S2310-6VDC/CTM-S2311
SIP contemporary trimstyle 2-line - S2320-6VDC/CTM-S2321
Installation option - converting from desktop to wall mount position
Unplug the power adapter from the electrical outlet.
Put the corded handset aside. On its telephone base, place a coin in the slit of the wall mount clip and rotate a half turn
(180 degrees). It locks into place with the protruding edge pointing towards the upper edge of the telephone base. This
protruding edge holds the cordless handset when the phone is mounted on the wall.
Loosen the screw from the mounting bracket and remove the mounting bracket from the grooves of the telephone base.
Rotate the mounting bracket. Insert the tabs of the mounting bracket into the lower grooves of telephone base. Then tighten the
screw to affix the mounting bracket.
Mount the telephone base on the wall by aligning the eyelets with the mounting studs of the wall plate. Then slide the telephone
base down on both mounting studs until it locks into place.
Plug the power adapter back into the electrical outlet. Then replace the handset on the telephone base cradle.
1.
2.
3.
4.
5.
6.
Screw
Eyelets
Protruding edge
Installation
39
Installation
SIP contemporary trimstyle 1-line - S2310-6VDC/CTM-S2311
SIP contemporary trimstyle 2-line - S2320-6VDC/CTM-S2321
Handset registration
An S2310/S2320 handset must be registered to an S2410/S2420 telephone base before use. An CTM-S2311/CTM-S2321 handset
must be registered to an CTM-S2411/CTM-S2421 telephone base before use.
To register an S2310/CTM-S2311 handset:
Place the corded handset on the S2410/CTM-S2411 telephone base cradle. Handset registration happens automatically the first
time a handset is placed on the S2410/CTM-S2411. When the registration process completes, the MESSAGE WAITING LED
flashes once and you hear 3 rising beeps as confirmation. Each S2410/CTM-S2411 accommodates up to 4 handsets. When
you already have 4 registered handsets, you can replace one of them by a new handset if any one of the 4 registered handsets
is disconnected from the S2410/CTM-S2411. For example, it is out of range, or its battery is removed or depleted. The previous
registered handset is then deregistered from the S2410/CTM-S2411.
To register an S2320/CTM-S2321 handset:
Place the corded handset on the S2420/CTM-S2421 telephone base cradle. Handset registration happens automatically the first
time a handset is placed on the S2420/CTM-S2421. When the registration process completes, the MESSAGE WAITING LED
flashes once and you hear
3 rising beeps as confirmation. Each S2420 accommodates up to 4 handsets. When you already have 4 registered handsets, you
can replace one of them by a new handset if any one of the 4 registered handsets is disconnected from the S2420/CTM-S2421.
For example, it is out of range, or its battery is removed or depleted. The previous registered handset is then deregistered from the
S2420/CTM-S2421.
Register a handset to another telephone base
Any contemporary trimstyle 1-line handset can register to any contemporary cordless 1-line telephone base. Any contemporary
trimstyle 2-line handset can register to any contemporary cordless 2-line telephone base.
When a registered handset is idle, place it on another telephone base. This handset automatically registers to the new telephone base.
40
Installation
SIP contemporary cordless 1-line/2-line - S2410/CTM-S2411/S2420/CTM-S2421
CAUTION:
Use only the supplied Cat-5 network cable. Cat-5 network cable is not designed for use in any other IT devices. Misuse of Cat-5 network cable on
your other IT devices shall be prohibited. To order a replacement, call 1-888-907-2007.
Telephone base installation
This telephone can be adapted to desktop use or mount on a standard telephone wall plate.
Installation option - desktop position
Turn the telephone base over with the bottom side facing up. Insert the lower tabs of the mounting bracket into the lower
grooves of the telephone base. Press the upper tabs of the mounting bracket and then push into the center of the telephone
base until it locks into place.
Plug the Cat-5 network cable into the RJ-45 LAN port on the telephone base and the network wall jack with Power over
Ethernet (PoE).
Once installed, the telephone begins a four-step initialization and system registration process.
For S2410: (1) The MUTE key and the /SPEAKER key turn on and then go off. (2) The MUTE key flashes. (3) The MUTE
key stops flashing and then the /SPEAKER key flashes. (4) The MESSAGE WAITING LED, LINE, MUTE and
/SPEAKER illuminate for 500ms when initialization and system registration are successful.
For S2420: (1) The MUTE key and the /SPEAKER key turn on and then go off. (2) The MUTE key flashes. (3) The MUTE
key stops flashing and then the /SPEAKER key flashes. (4) The MESSAGE WAITING LED, LINE 1, LINE 2, CONF, MUTE
and /SPEAKER illuminate for 500ms when initialization and system registration are successful.
If the system registration fails, the /SPEAKER key blinks twice every second. To reset, disconnect the Cat-5 network cable
from the network wall jack with Power over Ethernet (PoE) and then reconnect.
1.
2.
3.
•
•
Network wall jack with Power over Ethernet (PoE)
Cat-5 network cable
RJ-45 LAN port
Installation
41
Installation
SIP contemporary cordless 1-line/2-line - S2410/CTM-S2411/S2420/CTM-S2421
Handset battery installation
Install the battery as shown below.
Gently lift the handset cover. Do not detach the speaker wires between the handset cover and the handset.
Plug the battery connector securely into the socket inside the handset battery compartment.
Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment.
To replace the handset cover, align all the tabs on the handset cover against the corresponding grooves on the handset, then
firmly push downward until all the tabs lock in the grooves. Then install the screw at the bottom of the handset.
Replace a handset battery
Use a narrow object to open the screw cover and remove the screw. Insert a 5 mm standard screwdriver in the provided slot,
then twist and lift to remove the handset cover. Do not detach the speaker wires between the handset cover and the handset.
Unplug the battery connector from the socket and then remove the battery from the handset battery compartment.
Follow Step 2 to Step 4 in Handset battery installation above to install a new battery.
Handset registration
Place the cordless handset on the telephone base cradle. Handset registration happens automatically the first time a cordless
handset is placed on the telephone base. When the registration process completes, the MESSAGE WAITING LED flashes once and
you hear 3 rising beeps as confirmation. Each telephone base accommodates up to 4 cordless handsets. When you already have
4 registered handsets, you can replace one of them by a new handset if any one of the 4 registered handsets is disconnected from
the base. For example, it is out of range, or its battery is removed or depleted. The previous registered handset is then deregistered
from the telephone base.
Register a handset to another telephone base
Any contemporary cordless 1-line handset can register to any contemporary cordless 1-line telephone base. Any contemporary
cordless 2-line handset can register to any contemporary cordless 2-line telephone base.
When a registered cordless handset is idle, place it on another telephone base. This cordless handset automatically registers to the
new telephone base.
Handset battery charging
The battery must be fully charged before using the cordless handset for the first time. The CHARGE LED turns on when the
cordless handset is charging on the telephone base, charging base or charging stand. The battery is fully charged after 16 hours
of continuous charging. For best performance, keep the cordless handset in the telephone base, charging base or charging stand
when not in use.
1.
2.
3.
4.
1.
2.
3.
CAUTIONS:
There may be a risk of explosion if a wrong type of handset battery is used. Use only the supplied rechargeable battery (BT264392/BT266342)
or replacement battery (BT266342). To order a replacement, call 1-888-907-2007.
FCC ID is shown on the back of the cordless handset body after the handset cover is removed.
Dispose of used batteries according to the information in The RBRC® seal on page 84.
•
•
•
BY 1021
BY 1021
1 2 3 4
FCC ID
Screw
cover
42
Installation
SIP contemporary cordless 1-line/2-line - S2410/CTM-S2411/S2420/CTM-S2421
Installation option - converting from desktop to wall mount position
To mount the telephone base on the wall:
Unplug the Cat-5 network cable from the network wall jack.
Remove the cordless handset from the telephone base if it is cradled in the telephone base. On the telephone base, place a coin
in the slit of the wall mount clip and rotate a half turn (180 degrees). It locks into place with the protruding edge pointing towards
the upper edge of the telephone base. This protruding edge holds the handset when the phone is mounted on the wall.
Turn the telephone base over with the bottom side facing up. To remove the mounting bracket, firmly press down the tabs on the
mounting bracket and pull them out from the grooves on the telephone base.
Mount the telephone base on the wall by aligning the eyelets with the mounting studs of the wall plate. Then slide the telephone
base down on both mounting studs until it locks into place.
Plug the Cat-5 network cable back into the network wall jack with Power over Ethernet (PoE). Then replace the cordless
handset on the telephone base cradle.
1.
2.
3.
4.
5.
Protruding edge
Mounting
bracket
Eyelets
Installation
43
Installation
SIP contemporary charging base - C4300
Charging base installation
The charging base can be adapted to desktop use or mount on a standard telephone wall plate.
Installation option - desktop position
Turn the charging base over with the bottom side facing up. Connect the Cat-5 network cable into the RJ-45 LAN port on the
charging base and route the cord out from the top eyelet on the mounting bracket, then position the mounting bracket as shown.
Insert the tabs of the mounting bracket as the direction shown below. Then tighten the screw to affix the mounting bracket.
Plug the Cat-5 network cable into the network wall jack with Power over Ethernet (PoE).
Installation option - converting from desktop to wall mount position
Unplug the Cat-5 network cable from the network wall jack.
Remove the cordless handset from the charging base if it is cradled in the charging base. On the charging base, place a coin in the slit
of the wall mount clip and rotate a half turn (180 degrees). It locks into place with the protruding edge pointing towards the upper edge
of the charging base. This protruding edge holds the cordless handset when the phone is mounted on the wall.
Loosen the screw from the mounting bracket and remove the mounting bracket from the grooves of the charging base.
Rotate the mounting bracket. Insert the tabs of the mounting bracket into the lower grooves of the charging base. Then tighten
the screw to affix the mounting bracket.
Mount the charging base on the wall by aligning the eyelets with the mounting studs of the wall plate. Then slide it down on both
mounting studs until it locks into place.
Plug the Cat-5 network cable back into the network wall jack with Power over Ethernet (PoE).
1.
2.
3.
1.
2.
3.
4.
5.
6.
Protruding edge
Screw
Screw
Eyelets
RJ-45 LAN port
44
Installation
SIP contemporary charging stand - C4310
Charging stand installation
The charging stand is designed for desktop use only. Install the charging stand as shown below.
Network wall jack with
Power over Ethernet (PoE)
Cat-5 network cable
Installation
45
Installation
SIP contemporary cordless 1-line accessory handset - C4400/CTM-C4401
SIP contemporary cordless 2-line accessory handset - C4500/CTM-C4501
CAUTIONS:
There may be a risk of explosion if a wrong type of handset battery is used. Use only the supplied rechargeable battery (BT264392/BT266342) or
replacement battery (BT266342). To order a replacement, call 1-888-907-2007.
FCC ID is shown on the back of the cordless handset body after the handset cover is removed.
Dispose of used batteries according to the information in The RBRC® seal on page 84.
•
•
•
Handset battery installation
Install the battery as shown below.
Gently lift the handset cover. Do not detach the speaker wires between the handset cover and the handset.
Plug the battery connector securely into the socket inside the handset battery compartment.
Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment.
To replace the handset cover, align all the tabs on the handset cover against the corresponding grooves on the handset, then
firmly push downward until all the tabs lock in the grooves. Then install the screw at the bottom of the handset.
Replace a handset battery
Use a narrow object to open the screw cover and remove the screw. Insert a 5 mm standard screwdriver in the provided slot,
then twist and lift to remove the handset cover. Do not detach the speaker wires between the handset cover and the handset.
Unplug the battery connector from the socket and then remove the battery from the handset battery compartment.
Follow Step 2 to Step 4 in Handset battery installation above to install a new battery.
1.
2.
3.
4.
1.
2.
3.
1 2 3 4
Handset registration
Place the cordless handset on the telephone base cradle. Handset registration happens automatically the first time a cordless
handset is placed on the telephone base. When the registration process completes, the MESSAGE WAITING LED flashes once and
you hear 3 rising beeps as confirmation. Each telephone base accommodates up to 4 cordless handsets. When you already have
4 registered handsets, you can replace one of them by a new handset if any one of the 4 registered handsets is disconnected from
the base. For example, it is out of range, or its battery is removed or depleted. The previous registered handset is then deregistered
from the telephone base.
Register a handset to another telephone base
Any contemporary cordless 1-line handset can register to any contemporary cordless 1-line telephone base. Any contemporary
cordless 2-line handset can register to any contemporary cordless 2-line telephone base.
When a registered cordless handset is idle, place it on another telephone base. This cordless handset automatically registers to the
new telephone base.
Handset battery charging
The battery must be fully charged before using the cordless handset for the first time. The CHARGE LED turns on when the
cordless handset is charging on the telephone base, charging base or charging stand. The battery is fully charged after 16 hours
of continuous charging. For best performance, keep the cordless handset in the telephone base, charging base or charging stand
when not in use.
BY 1021
BY 1021
FCC ID
Screw
cover
46
Telephone base installation
The telephone can be adapted to desktop use or mounted on a standard telephone wall plate.
Installation option - desktop position
Turn the telephone base over with the bottom side facing up.
Position the mounting bracket as shown. Insert the two small tabs of the mounting bracket into the lower slots on the telephone
base. Then press the large tab on the mounting bracket and firmly push it into the upper groove on the telephone base.
Install the telephone base as shown below. Then connect the coiled handset cord to the telephone base.
1.
2.
3.
Installation
SIP cordless 1-line/2-line deskset - CTM-S241P/CTM-S242P
Power jack
Power adapter
Electrical outlet not
controlled by a wall switch
Power cord
Installation
47
Installation
SIP cordless 1-line/2-line deskset - CTM-S241P/CTM-S242P
Installation option - converting from desktop to wall mount position
To mount the telephone base on the wall:
Set aside the handset. On the telephone base cradle, place a coin in the slit of the wall mount clip and rotate a half turn
(180 degrees). It locks into place with the protruding edge pointing towards the upper edge of the telephone base. This
protruding edge holds the corded handset when the phone is mounted on the wall.
Unplug the power cord from the power jack. Then press the large tab on the mounting bracket to remove it from the upper
groove on the telephone base.
Turn the mounting bracket upside down. Insert the small tabs on the mounting bracket into the upper slots on the telephone
base. Then press the large tab on the mounting bracket and firmly push it into the lower groove on the telephone base.
Mount the telephone base on the wall by aligning the eyelets with the mounting studs of the wall plate. Then slide the telephone
base down on both mounting studs until it locks into place. Place the handset on the telephone base cradle.
1.
2.
3.
4.
Protruding edge
48
Installation
SIP cordless 1-line/2-line deskset - CTM-S241P/CTM-S242P
Deskset registration
To register a deskset to a CTM-S2411/CTM-S2421telephone base:
When the telephone base is idle, press 123 and then press HOLD. The MESSAGE WAITING LED turns on for about 90 seconds.
Press 123 and then HOLD on the cordless handset, the MESSAGE WAITING LED on the handset turns on for 90 seconds. When
the registration process completes, you hear 3 rising beeps as confirmation. When the telephone base has already registered
4 cordless handsets, one of the registered cordless handsets must be deregistered or registered to another telephone base before
adding a new cordless handset.
Handset deregistration
When a registered cordless handset is idle, press *331734# and then press HOLD. You hear 3 rising beeps as confirmation when
the deregistration process completes.
Register a handset to another telephone base
Any analog cordless 1-line deskset can register to CTM-S2411 telephone base. Any analog cordless 2-line deskset can register to
CTM-S2421telephone base.
When a registered cordless deskset is idle, register it on another telephone base. This cordless deskset automatically registers to the
new telephone base.
49
Telephone settings
SIP classic trimstyle - S1310/S1320
SIP classic cordless 1-line/2-line - S1410/S1420
SIP contemporary trimstyle - S2310/S2310-6VDC/CTM-S2311/S2320/S2320-6VDC/CTM-S2321
SIP contemporary cordless 1-line/2-line - S2410/CTM-S2411/S2420/CTM-S2421
SIP cordless 1-line/2-line deskset - CTM-S241P/CTM-S242P
Telephone settings
All telephone settings are programmed through the administrative web portal.
Please refer to the SIP Phone Configuration Guide for details.
50
Telephone operation
SIP classic trimstyle 1-line - S1310
Receive a call
When there is an incoming call, the telephone rings and the TALK key flashes.
To answer a call:
Press TALK or /SPEAKER. The TALK key illuminates when the phone line is in use. The /SPEAKER key illuminates when in
speakerphone mode.
Place a call
Press TALK or /SPEAKER. Listen for a dial tone and then dial the desired number. The TALK key illuminates when the phone
line is in use. The /SPEAKER key illuminates when in speakerphone mode.
End a call
Press OFF or place the handset back in the telephone base. The call ends when all handsets hang up.
Share a call
During a call, another handset can join the call by pressing TALK or /SPEAKER.
Speakerphone
During a call, press /SPEAKER to switch between speakerphone mode and handset earpiece mode.
Redial
The last dialed number on the handset is stored for 15 minutes.
To redial the last dialed number:
Press TALK or /SPEAKER to listen for a dial tone. Then press REDIAL.
Volume
Listening volume can be adjusted on the handset.
To adjust the listening volume:
During a call, press +/VOLUME/- on it to adjust the listening volume. The next call returns to the default listening volume.
Call waiting
When you hear a call waiting tone during a call, press FLASH to put the current call on hold and take the new incoming call.
Press FLASH at any time to switch back and forth between calls.
Message waiting indicator
When a voice message is received, the MESSAGE WAITING LEDs on the main telephone base and handsets flash.
Mute
To mute the microphone:
During a call, press MUTE. The MUTE light turns on when the mute function is turned on. You can hear the party on the other
end but they cannot hear you.
Press MUTE again to resume the conversation. The MUTE light turns off.
Hold
To place a call on hold:
During a call, press HOLD. The TALK key flashes when the call is on hold.
Press TALK or /SPEAKER to release the call from hold, or the call will end automatically after the preset call on hold duration.
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51
Telephone operation
SIP classic trimstyle 2-line - S1320
Telephone operation
Receive a call
When there is an incoming call, the telephone rings and the corresponding line key flashes.
To answer a call:
Press the flashing line key, or press /SPEAKER to pick up the ringing line. The respective line key illuminates when the phone
line is in use. The /SPEAKER key illuminates when in speakerphone mode.
Place a call
Press LINE 1, LINE 2 or /SPEAKER to listen for a dial tone and then dial the desired number. The respective line key illuminates
when the phone line is in use. The /SPEAKER key illuminates when in speakerphone mode.
End a call
Press OFF or place the handset back in the telephone base. The call ends when all handsets hang up.
Share a call
During a call on line 1 or line 2, another handset can join the call by pressing the respective line key or /SPEAKER.
Speakerphone
During a call, press /SPEAKER to switch between speakerphone mode and handset earpiece mode.
When the telephone is idle, press /SPEAKER. The first available line is selected, starting with line 1.
Redial
The last dialed number is stored for 15 minutes.
To redial the last dialed number:
Press LINE 1, LINE 2 or /SPEAKER to listen for a dial tone. Then press REDIAL.
Volume
Listening volume can be adjusted on the handset.
To adjust the listening volume:
During a call on the handset, press +/VOLUME/- on it to adjust the listening volume. The next call returns to the default
listening volume.
Call waiting
Call waiting supports 2-line phones configured as single SIP account only. To change the SIP account settings, refer to the
SIP Phone Configuration Guide for details.
When you hear a call waiting tone during a call, press the corresponding line key to put the current call on hold and take the new
incoming call.
Press the corresponding line key at any time to switch back and forth between calls.
Message waiting indicator (only for line 1)
When a voice message is received, the MESSAGE WAITING LEDs on the main telephone base and handsets flash.
Mute
To mute the microphone:
During a call, press MUTE. The MUTE light turns on when the mute function is turned on. You can hear the party on the other
end but they cannot hear you.
Press MUTE again to resume the conversation. The MUTE light turns off.
Hold
To place a call on hold:
During a call, press HOLD. The corresponding line key flashes when the call is on hold.
Press the flashing line key or /SPEAKER to release the call from hold, or the call will end automatically after the preset call on
hold duration. When both lines are on hold, press /SPEAKER only releases the call from hold on line 1.
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52
Telephone operation
SIP classic trimstyle 2-line - S1320
Conference call
This telephone allows three-way conversations.
To initiate a conference call:
Place a call to the first party.
Press HOLD to place the first party on hold.
Place a second call on the other line.
Once the second party is on the line, press CONF to start a three-way conference.
To initiate a conference call while both calls are on hold:
Press CONF to start a three-way conference.
To end a conference call:
Press the line key that you want to maintain connection and the other line will be dropped.
Press OFF on the handset, or place the handset back in the telephone base.
When there is more than one handset on the conference call, the call ends when all handsets hang up.
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53
Telephone operation
SIP classic cordless 1-line - S1410
Using the cordless handset and the telephone base
The cordless handset and the telephone base speakerphone cannot be used on the same call. However, calls can be switched
between the corded handset and the telephone base speakerphone.
When the cordless handset or the telephone base is in use, the TALK key on the cordless handset and the LINE key on the
telephone base illuminate.
Receive a call
When there is an incoming call, the telephone rings, the LINE key and the MESSAGE WAITING LED on the telephone base flash,
and the TALK key on the cordless handset flashes.
To answer a call using the cordless handset while it is not on the telephone base or charging base:
On the cordless handset, press TALK or /SPEAKER. The TALK key illuminates when the phone line is in use. The /SPEAKER
key illuminates when in speakerphone mode.
To answer a call using the cordless handset while it is cradled on the telephone base or charging base:
Lift the cordless handset from the telephone base or charging base. The TALK key illuminates when the phone line is in use. The
/SPEAKER key illuminates when in speakerphone mode.
To answer a call using the telephone base:
On the telephone base, press LINE or /SPEAKER. The LINE key illuminates when the phone line is in use. The /SPEAKER
key illuminates when in speakerphone mode.
Place a call
To place a call using the cordless handset:
On the cordless handset, press TALK or /SPEAKER. Listen for a dial tone and then dial the desired number. The TALK key
illuminates when the phone line is in use. The /SPEAKER key illuminates when in speakerphone mode.
To place a call using the telephone base:
On the telephone base, press LINE or /SPEAKER. Listen for a dial tone and then dial the desired number, or press a Speed Dial
key to dial a programmed number. The LINE key illuminates when the phone line is in use. The /SPEAKER key illuminates when
in use.
End a call
To end a call when using the cordless handset:
Press OFF on the cordless handset, or place it in the telephone base or charging base. The call ends when all handsets hang up.
To end a call when using the telephone base:
Press LINE or /SPEAKER.
Switch a call between the cordless handset and the telephone base speakerphone
To switch a call from the cordless handset to the telephone base speakerphone, press LINE or /SPEAKER on the
telephone base.
To switch a call from the telephone base speakerphone to the cordless handset which is not on the telephone base cradle,
press TALK or /SPEAKER on the cordless handset.
To switch a call from the telephone base speakerphone to the cordless handset which is cradled on the telephone base, lift the
cordless handset from the telephone base.
Share a call
During a call, another handset can join the call by pressing TALK or /SPEAKER.
Handset speakerphone
During a call, press /SPEAKER on the cordless handset to switch between speakerphone mode and handset earpiece mode.
Redial
The last dialed number on the cordless handset or the telephone base is stored for 15 minutes.
To redial the last dialed number from the cordless handset:
Press TALK or /SPEAKER to listen for a dial tone. Then press REDIAL.
To redial the last dialed number from the telephone base:
Press LINE or /SPEAKER to listen for a dial tone. Then press REDIAL.
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Telephone operation
54
SIP classic cordless 1-line - S1410
Telephone operation
Volume
Listening volume can be adjusted on the cordless handset and the telephone base.
To adjust the listening volume:
During a call on the cordless handset, press +/VOLUME/- on it to adjust the listening volume. The next call returns to the default
listening volume.
During a call on the telephone base, press +/- VOLUME on it to adjust the listening volume. The next call returns to the default
listening volume.
Ringer volume of the telephone base can be adjusted.
To adjust the ringer volume of the telephone base:
When the telephone base is idle, press +/- VOLUME on it to adjust the ringer volume.
Call waiting
When you hear a call waiting tone during a call, press FLASH to put your current call on hold and take the new incoming call.
Press FLASH at any time to switch back and forth between calls.
Message waiting indicator
When a voice message is received, the MESSAGE WAITING LEDs on the telephone base and handset flash.
Mute
To mute the microphone:
During a call, press MUTE. The MUTE light turns on when the mute function is turned on. You can hear the party on the other
end but they cannot hear you.
Press MUTE again to resume the conversation. The MUTE light turns off.
Hold
To place a call on hold on the cordless handset:
During a call, press HOLD on the cordless handset. The TALK key on the cordless handset and the LINE key on the telephone
base flash when the call is on hold.
Press TALK or /SPEAKER to release the call from hold, or the call will end automatically after the preset call on hold duration.
To place a call on hold on the telephone base:
During a call, press HOLD on the telephone base. The LINE key on the telephone base and the TALK key on the cordless
handset flash when the call is on hold.
Press LINE or /SPEAKER to release the call from hold, or the call will end automatically after the preset call on hold duration.
Find handset
Use this feature to find all registered cordless handsets.
To start paging:
Press /FIND HANDSET on the telephone base when the phone is not in use. All idle cordless handsets beep for 60 seconds.
To end paging:
Press /FIND HANDSET again on the telephone base.
-OR-
Press any key on the cordless handset to stop the paging tone.
Computer port
You can route your computer through the COMPUTER port (RJ-45) on the side of the telephone base to get Internet access.
USB port
The port on the side of the telephone base can be used for charging devices (up to 500mA @ 5V). Charging will be suspended
when there is an incoming call or the telephone is in use.
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55
Telephone operation
SIP classic cordless 2-line - S1420
Telephone operation
Using the cordless handset and the telephone base
The cordless handset and the telephone base cannot be used on the same call. However, calls can be switched between the
cordless handset and the telephone base speakerphone.
When the cordless handset or the telephone base is in use, the corresponding line keys on the cordless handset and the telephone
base illuminate.
Receive a call
When there is an incoming call, the telephone rings. The respective line key and the MESSAGE WAITING LED on the telephone
base flash, and the respective line key on the cordless handset flashes.
To answer a call using the cordless handset while it is not on the telephone base or charging base:
On the cordless handset, press the flashing line key, or /SPEAKER to pick up the ringing line. The respective line key illuminates
when the phone line is in use. The /SPEAKER key illuminates when in speakerphone mode.
To answer a call using the cordless handset while it is cradled on the telephone base or charging base:
Pick up the cordless handset from the telephone base or charging base. It automatically connects to the ringing line. The respective
line key illuminates when the phone line is in use.
To answer a call using the telephone base:
On the telephone base, press the flashing line key, or /SPEAKER to pick up the ringing line. The respective line key illuminates
when the phone line is in use. The /SPEAKER key illuminates when in speakerphone mode.
Place a call
To place a call using the cordless handset:
On the cordless handset, press LINE 1, LINE 2 or /SPEAKER. Listen for a dial tone and then dial the desired number. The
respective line key illuminates when the phone line is in use. The /SPEAKER key illuminates when in speakerphone mode.
To place a call using the telephone base:
On the telephone base, press LINE 1, LINE 2 or /SPEAKER. Listen for a dial tone and then dial the desired number, or press
a Speed Dial key to dial a programmed number. The line key illuminates when the phone line is in use. The /SPEAKER key
illuminates when in speakerphone mode.
End a call
To end a call when using the cordless handset:
Press OFF on the cordless handset or place it in the telephone base or charging base. The call ends when all handsets hang up.
To end a call when using the telephone base:
Press /SPEAKER or the respective line key on the telephone base.
Switch a call between the cordless handset and the telephone base speakerphone
To switch a call from the cordless handset to the telephone base speakerphone, press the respective line key or /SPEAKER
on the telephone base.
To switch a call from the telephone base speakerphone to the cordless handset which is not on the telephone base cradle,
press the respective line key or /SPEAKER on the cordless handset.
To switch a call from the telephone base speakerphone to the cordless handset which is cradled on the telephone base, lift the
cordless handset from the telephone base.
Share a call
During a call on line 1 or line 2, another handset can join the call by pressing the respective line key or /SPEAKER.
Handset speakerphone
During a call on the cordless handset, press /SPEAKER on the cordless handset to switch between speakerphone mode and
handset earpiece mode.
Speakerphone
When the telephone is idle, press /SPEAKER on the cordless handset or the telephone base. The first available line is selected,
starting with line 1.
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56
Redial
The last dialed number on the cordless handset or the telephone base is stored for 15 minutes.
To redial the last dialed number from the handset or the telephone base:
Press LINE 1, LINE 2 or /SPEAKER. Listen for a dial tone. Then press REDIAL.
Volume
Listening volume can be adjusted on the cordless handset and the telephone base.
To adjust the listening volume:
During a call on the cordless handset, press +/VOLUME/- on it to adjust the listening volume. The next call returns to the default
listening volume.
During a call on the telephone base, press +/- VOLUME on it to adjust the listening volume. The next call returns to the default
listening volume.
Ringer volume of the telephone base can be adjusted.
To adjust the ringer volume of the telephone base:
When the telephone base is idle, press +/- VOLUME on it to adjust the ringer volume.
Call waiting
Call waiting supports 2-line phones configured as single SIP account only. To change the SIP account settings, refer to the
SIP Phone Configuration Guide for details.
When you hear a call waiting tone during a call, press the corresponding line key to put the current call on hold and take the new
incoming call.
Press the corresponding line key at any time to switch back and forth between calls.
Message waiting indicator (only for line 1)
When a voice message is received, the MESSAGE WAITING LEDs on the telephone base and handset flash.
Mute
To mute the microphone:
During a call, press MUTE on the cordless handset or the telephone base. The MUTE lights turns off when the mute function is
turned on. You can hear the party on the other end but they cannot hear you.
Press MUTE again to resume the conversation. The MUTE light turns off.
Hold
To place a call on hold:
During a call, press HOLD on the cordless handset or the telephone base. The corresponding line key flashes when the call is
on hold.
Press the flashing line key or /SPEAKER to release the call from hold, or the call will end automatically after the preset call on
hold duration. When both lines are on hold, press /SPEAKER only releases the call from hold on line 1.
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SIP classic cordless 2-line - S1420
Telephone operation
57
Telephone operation
SIP classic cordless 2-line - S1420
Telephone operation
Conference call
This telephone allows three-way conversations.
To initiate a conference call:
Place a call to the first party.
Press HOLD to place the first party on hold.
Place a second call on the other line.
Once the second party is on the line, press CONF to start a three-way conference.
To initiate a conference call while both calls are on hold:
Press CONF to start a three-way conference.
To switch a conference call from the telephone base to the cordless handset:
During a conference call on the telephone base, press /SPEAKER or CONF on the cordless handset.
During a conference call on the telephone base, press HOLD on the telephone base and then press CONF on the
cordless handset.
To switch a conference call from the cordless handset to the telephone base:
During a conference call on the cordless handset, press /SPEAKER or CONF on the telephone base.
During a conference call on the cordless handset, press HOLD on the cordless handset and then press CONF on the
telephone base.
To end a conference call:
Press the line key that you want to maintain connection and the other line will be dropped.
When the conference call is in speakerphone mode, press CONF or /SPEAKER to end.
When the conference call is in handset earpiece mode, press OFF on the cordless handset or place the cordless handset back
in the telephone base to end.
When there is more than one handset on the conference call, the call ends when all telephones hang up.
Find handset
Use this feature to find all registered cordless handsets.
To start paging:
Press /FIND HANDSET on the telephone base when the phone is not in use. All idle cordless handsets beep for 60 seconds.
To end paging:
Press /FIND HANDSET again on the telephone base.
-OR-
Press any key on the cordless handset to stop the paging tone.
Computer port
You can route your computer through the COMPUTER port (RJ-45) on the side of the telephone base to get Internet access.
USB port
The port on the side of the telephone base can be used for charging devices (up to 500mA @ 5V). Charging will be suspended
when there is an incoming call or the telephone is in use.
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58
Receive a call
When there is an incoming call, the telephone rings and the TALK key flashes.
To answer a call:
Press TALK or /SPEAKER. The TALK key illuminates when the phone line is in use. The /SPEAKER key illuminates when in
speakerphone mode.
Place a call
Press TALK or /SPEAKER. Listen for a dial tone and then dial the desired number. The TALK key illuminates when the phone
line is in use. The /SPEAKER key illuminates when in speakerphone mode.
End a call
Press OFF or place the handset back in its telephone base. The call ends when all handsets hang up.
Share a call
During a call, another handset can join the call by pressing TALK or /SPEAKER.
Speakerphone
During a call, press /SPEAKER to switch between speakerphone mode and handset earpiece mode.
Redial
The last dialed number on the handset is stored for 15 minutes.
To redial the last dialed number:
Press TALK or /SPEAKER to listen for a dial tone. Then press REDIAL.
Volume
Listening volume can be adjusted on the handset.
To adjust the listening volume:
During a call, press -/VOLUME/+ on it to adjust the listening volume. The next call returns to the default listening volume.
Call waiting
When you hear a call waiting tone during a call, press FLASH to put the current call on hold and take the new incoming call.
Press FLASH at any time to switch back and forth between calls.
Message waiting indicator
When a voice message is received, the MESSAGE WAITING LEDs on the main telephone base and handsets flash.
Mute
To mute the microphone:
During a call, press MUTE. The MUTE light turns on when the mute function is turned on. You can hear the party on the other
end but they cannot hear you.
Press MUTE again to resume the conversation. The MUTE light turns off.
Hold
To place a call on hold:
During a call, press HOLD. The TALK key flashes when the call is on hold.
Press TALK or /SPEAKER to release the call from hold, or the call will end automatically after the preset call on hold duration.
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SIP contemporary trimstyle 1-line - S2310/S2310-6VDC
Telephone operation
59
Telephone operation
Telephone operation
SIP contemporary trimstyle 1-line - S2310/S2310-6VDC
Intercom
Use this feature for conversations between two handsets.
To initiate an intercom call:
Press INTERCOM when the handset is not in use. It beeps and the INTERCOM key flashes. All destination cordless handsets and
the main telephone base ring. The INTERCOM keys on other cordless handsets and INT key on the main telephone base flash.
To initiate an intercom call during a call:
During a call, press HOLD to put the current call on hold. Then press INTERCOM. It beeps and the INTERCOM key flashes. All
destination cordless handsets and the main telephone base ring. The INTERCOM keys on other cordless handsets and INT key
on the main telephone base flash.
To answer an intercom call:
Press INTERCOM on the handset.
To answer an incoming call during an intercom call:
Press TALK on the handset. The intercom call ends automatically.
To end an intercom call:
Press OFF or place the handset back in its telephone base.
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60
Receive a call
When there is an incoming call, the telephone rings and the TALK key flashes.
To answer a call:
Press TALK or /SPEAKER. The TALK key illuminates when the phone line is in use. The /SPEAKER key illuminates when in
speakerphone mode.
Place a call
Press TALK or /SPEAKER. Listen for a dial tone and then dial the desired number. The TALK key illuminates when the phone
line is in use. The /SPEAKER key illuminates when in speakerphone mode.
End a call
Press OFF or place the handset back in its telephone base. The call ends when all handsets hang up.
Share a call
During a call, another handset can join the call by pressing TALK or /SPEAKER.
Speakerphone
During a call, press /SPEAKER to switch between speakerphone mode and handset earpiece mode.
Redial
The last dialed number on the handset is stored for 15 minutes.
To redial the last dialed number:
Press TALK or /SPEAKER to listen for a dial tone. Then press REDIAL.
Volume
Listening volume can be adjusted on the handset.
To adjust the listening volume:
During a call, press -/VOLUME/+ on it to adjust the listening volume. The next call returns to the default listening volume.
Call waiting
When you hear a call waiting tone during a call, press FLASH to put the current call on hold and take the new incoming call.
Press FLASH at any time to switch back and forth between calls.
Message waiting indicator
When a voice message is received, the MESSAGE WAITING LEDs on the main telephone base and handsets flash.
Mute
To mute the microphone:
During a call, press MUTE. The MUTE light turns on when the mute function is turned on. You can hear the party on the other
end but they cannot hear you.
Press MUTE again to resume the conversation. The MUTE light turns off.
Hold
To place a call on hold:
During a call, press HOLD. The TALK key flashes when the call is on hold.
Press TALK or /SPEAKER to release the call from hold, or the call will end automatically after the preset call on hold duration.
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Telephone operation
SIP contemporary trimstyle 1-line - CTM-S2311
61
Telephone operation
SIP contemporary trimstyle 2-line - S2320/S2320-6VDC
Telephone operation
Receive a call
When there is an incoming call, the telephone rings and the corresponding line key flashes.
To answer a call:
Press the flashing line key, or press /SPEAKER to pick up the ringing line. The respective line key illuminates when the phone line
is in use. The /SPEAKER key illuminates when in speakerphone mode.
Place a call
Press LINE 1, LINE 2 or /SPEAKER. Listen for a dial tone and then dial the desired number. The respective line key illuminates
when the phone line is in use. The /SPEAKER key illuminates when in speakerphone mode.
End a call
Press OFF or place the handset back in the telephone base. The call ends when all handsets hang up.
Share a call
During a call on line 1 or line 2, another handset can join the call by pressing the respective line key or /SPEAKER.
Speakerphone
During a call, press /SPEAKER to switch between speakerphone mode and handset earpiece mode.
When the telephone is idle, press /SPEAKER. The first available line is selected, starting with line 1.
Redial
The last dialed number is stored for 15 minutes.
To redial the last dialed number:
Press LINE 1, LINE 2 or /SPEAKER. Listen for a dial tone. Then press REDIAL.
Volume
Listening volume can be adjusted on the handset.
To adjust the listening volume:
During a call on the handset, press -/VOLUME/+ on it to adjust the listening volume. The next call returns to the default
listening volume.
Call waiting
Call waiting supports 2-line phones configured as single SIP account only. To change the SIP account settings, refer to the
SIP Phone Configuration Guide for details.
When you hear a call waiting tone during a call, press the corresponding line key to put the current call on hold and take the new
incoming call.
Press the corresponding line key at any time to switch back and forth between calls.
Message waiting indicator (only for line 1)
When a voice message is received, the MESSAGE WAITING LEDs on the main telephone base and handsets flash.
Mute
To mute the microphone:
During a call, press MUTE. The MUTE light turns on when the mute function is turned on. You can hear the party on the other
end but they cannot hear you.
Press MUTE again to resume the conversation. The MUTE light turns off.
Hold
To place a call on hold:
During a call, press HOLD. The corresponding line key flashes when the call is on hold.
Press the flashing line key or /SPEAKER to release the call from hold, or the call will end automatically after the preset call on
hold duration. When both lines are on hold, press /SPEAKER only releases the call from hold on line 1.
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SIP contemporary trimstyle 2-line - S2320/S2320-6VDC
Telephone operation
Intercom
Use this feature for conversations between two handsets.
To initiate an intercom call:
Press INTERCOM when the handset is not in use. It beeps and the INTERCOM key flashes. All destination cordless handsets and
the main telephone base ring. The INTERCOM keys on the cordless handsets and INT key on the main telephone base flash.
To initiate an intercom call during a call:
During a call, press HOLD to put the current call on hold. Then press INTERCOM. It beeps and the INTERCOM key flashes. All
destination cordless handsets and the main telephone base ring. The INTERCOM keys on the cordless handsets and INT key on
the main telephone base flash.
To answer an intercom call:
Press INTERCOM on the handset.
To answer an incoming call during an intercom call:
Press the flashing line key on the handset. The intercom call ends automatically.
To end an intercom call:
Press OFF or place the handset back in its telephone base.
Conference call
This telephone allows three-way conversations.
To initiate a conference call:
Place a call to the first party.
Press HOLD to place the first party on hold.
Place a second call on the other line.
Once the second party is on the line, press CONF to start a three-way conference.
To initiate a conference call while both calls are on hold:
Press CONF to start a three-way conference.
To end a conference call:
Press the line key that you want to maintain connection and the other line will be dropped.
Press OFF on the handset.
Place the handset back in its telephone base.
When there is more than one handset on the conference call, the call ends when all handsets hang up.
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63
Telephone operation
SIP contemporary trimstyle 2-line - S2320/S2320-6VDC
Telephone operation
Receive a call
When there is an incoming call, the telephone rings and the corresponding line key flashes.
To answer a call:
Press the flashing line key, or press /SPEAKER to pick up the ringing line. The respective line key illuminates when the phone line
is in use. The /SPEAKER key illuminates when in speakerphone mode.
Place a call
Press LINE 1, LINE 2 or /SPEAKER. Listen for a dial tone and then dial the desired number. The respective line key illuminates
when the phone line is in use. The /SPEAKER key illuminates when in speakerphone mode.
End a call
Press OFF or place the handset back in the telephone base. The call ends when all handsets hang up.
Share a call
During a call on line 1 or line 2, another handset can join the call by pressing the respective line key or /SPEAKER.
Speakerphone
During a call, press /SPEAKER to switch between speakerphone mode and handset earpiece mode.
When the telephone is idle, press /SPEAKER. The first available line is selected, starting with line 1.
Redial
The last dialed number is stored for 15 minutes.
To redial the last dialed number:
Press LINE 1, LINE 2 or /SPEAKER. Listen for a dial tone. Then press REDIAL.
Volume
Listening volume can be adjusted on the handset.
To adjust the listening volume:
During a call on the handset, press -/VOLUME/+ on it to adjust the listening volume. The next call returns to the default
listening volume.
Call waiting
Call waiting supports 2-line phones configured as single SIP account only. To change the SIP account settings, refer to the
SIP Phone Configuration Guide for details.
When you hear a call waiting tone during a call, press the corresponding line key to put the current call on hold and take the new
incoming call.
Press the corresponding line key at any time to switch back and forth between calls.
Message waiting indicator (only for line 1)
When a voice message is received, the MESSAGE WAITING LEDs on the main telephone base and handsets flash.
Mute
To mute the microphone:
During a call, press MUTE. The MUTE light turns on when the mute function is turned on. You can hear the party on the other
end but they cannot hear you.
Press MUTE again to resume the conversation. The MUTE light turns off.
Hold
To place a call on hold:
During a call, press HOLD. The corresponding line key flashes when the call is on hold.
Press the flashing line key or /SPEAKER to release the call from hold, or the call will end automatically after the preset call on
hold duration. When both lines are on hold, press /SPEAKER only releases the call from hold on line 1.
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64
Telephone operation
SIP contemporary trimstyle 2-line - S2320/S2320-6VDC
Conference call
This telephone allows three-way conversations.
To initiate a conference call:
Place a call to the first party.
Press HOLD to place the first party on hold.
Place a second call on the other line.
Once the second party is on the line, press CONF to start a three-way conference.
To initiate a conference call while both calls are on hold:
Press CONF to start a three-way conference.
To end a conference call:
Press the line key that you want to maintain connection and the other line will be dropped.
Press OFF on the handset.
Place the handset back in its telephone base.
When there is more than one handset on the conference call, the call ends when all handsets hang up.
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65
Telephone operation
SIP contemporary trimstyle 2-line - CTM-S2321
Telephone operation
Receive a call
When there is an incoming call, the telephone rings and the corresponding line key flashes.
To answer a call:
Press the flashing line key, or press /SPEAKER to pick up the ringing line. The respective line key illuminates when the phone line
is in use. The /SPEAKER key illuminates when in speakerphone mode.
Place a call
Press LINE 1, LINE 2 or /SPEAKER. Listen for a dial tone and then dial the desired number. The respective line key illuminates
when the phone line is in use. The /SPEAKER key illuminates when in speakerphone mode.
End a call
Press OFF or place the handset back in the telephone base. The call ends when all handsets hang up.
Share a call
During a call on line 1 or line 2, another handset can join the call by pressing the respective line key or /SPEAKER.
Speakerphone
During a call, press /SPEAKER to switch between speakerphone mode and handset earpiece mode.
When the telephone is idle, press /SPEAKER. The first available line is selected, starting with line 1.
Redial
The last dialed number is stored for 15 minutes.
To redial the last dialed number:
Press LINE 1, LINE 2 or /SPEAKER. Listen for a dial tone. Then press REDIAL.
Volume
Listening volume can be adjusted on the handset.
To adjust the listening volume:
During a call on the handset, press -/VOLUME/+ on it to adjust the listening volume. The next call returns to the default
listening volume.
Call waiting
Call waiting supports 2-line phones configured as single SIP account only. To change the SIP account settings, refer to the
SIP Phone Configuration Guide for details.
When you hear a call waiting tone during a call, press the corresponding line key to put the current call on hold and take the new
incoming call.
Press the corresponding line key at any time to switch back and forth between calls.
Message waiting indicator (only for line 1)
When a voice message is received, the MESSAGE WAITING LEDs on the main telephone base and handsets flash.
Mute
To mute the microphone:
During a call, press MUTE. The MUTE light turns on when the mute function is turned on. You can hear the party on the other
end but they cannot hear you.
Press MUTE again to resume the conversation. The MUTE light turns off.
Hold
To place a call on hold:
During a call, press HOLD. The corresponding line key flashes when the call is on hold.
Press the flashing line key or /SPEAKER to release the call from hold, or the call will end automatically after the preset call on
hold duration. When both lines are on hold, press /SPEAKER only releases the call from hold on line 1.
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66
Receive a call
When there is an incoming call, the telephone rings and the corresponding line key flashes.
To answer a call:
Press the flashing line key, or press /SPEAKER to pick up the ringing line. The respective line key illuminates when the phone line
is in use. The /SPEAKER key illuminates when in speakerphone mode.
Place a call
Press LINE 1, LINE 2 or /SPEAKER. Listen for a dial tone and then dial the desired number. The respective line key illuminates
when the phone line is in use. The /SPEAKER key illuminates when in speakerphone mode.
End a call
Press OFF or place the handset back in the telephone base. The call ends when all handsets hang up.
Share a call
During a call on line 1 or line 2, another handset can join the call by pressing the respective line key or /SPEAKER.
Speakerphone
During a call, press /SPEAKER to switch between speakerphone mode and handset earpiece mode.
When the telephone is idle, press /SPEAKER. The first available line is selected, starting with line 1.
Redial
The last dialed number is stored for 15 minutes.
To redial the last dialed number:
Press LINE 1, LINE 2 or /SPEAKER. Listen for a dial tone. Then press REDIAL.
Volume
Listening volume can be adjusted on the handset.
To adjust the listening volume:
During a call on the handset, press -/VOLUME/+ on it to adjust the listening volume. The next call returns to the default
listening volume.
Call waiting
Call waiting supports 2-line phones configured as single SIP account only. To change the SIP account settings, refer to the
SIP Phone Configuration Guide for details.
When you hear a call waiting tone during a call, press the corresponding line key to put the current call on hold and take the new
incoming call.
Press the corresponding line key at any time to switch back and forth between calls.
Message waiting indicator (only for line 1)
When a voice message is received, the MESSAGE WAITING LEDs on the main telephone base and handsets flash.
Mute
To mute the microphone:
During a call, press MUTE. The MUTE light turns on when the mute function is turned on. You can hear the party on the other
end but they cannot hear you.
Press MUTE again to resume the conversation. The MUTE light turns off.
Hold
To place a call on hold:
During a call, press HOLD. The corresponding line key flashes when the call is on hold.
Press the flashing line key or /SPEAKER to release the call from hold, or the call will end automatically after the preset call on
hold duration. When both lines are on hold, press /SPEAKER only releases the call from hold on line 1.
1.
2.
1.
2.
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2.
SIP contemporary trimstyle 2-line - CTM-S2321
Telephone operation
67
Telephone operation
SIP contemporary trimstyle 2-line - CTM-S2321
Telephone operation
Conference call
This telephone allows three-way conversations.
To initiate a conference call:
Place a call to the first party.
Press HOLD to place the first party on hold.
Place a second call on the other line.
Once the second party is on the line, press CONF to start a three-way conference.
To initiate a conference call while both calls are on hold:
Press CONF to start a three-way conference.
To end a conference call:
Press the line key that you want to maintain connection and the other line will be dropped.
Press OFF on the handset.
Place the handset back in its telephone base.
When there is more than one handset on the conference call, the call ends when all handsets hang up.
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68
SIP contemporary cordless 1-line - S2410
Using the cordless handset and the telephone base
The cordless handset and the telephone base cannot be used on the same call. However, calls can be switched between the
cordless handset and the telephone base speakerphone.
When the cordless handset or the telephone base is in use, the TALK key on the cordless handset and the LINE key on the
telephone base illuminate.
Receive a call
When there is an incoming call, the telephone rings. The LINE key and the MESSAGE WAITING LED on the telephone base flash,
and the TALK key on the cordless handset flashes.
To answer a call using the cordless handset while it is not on the telephone base, charging base or charging stand:
On the cordless handset, press TALK or /SPEAKER. The TALK key illuminates when phone line is in use. The /SPEAKER key
illuminates when in speakerphone mode.
To answer a call using the cordless handset while it is cradled on the telephone base, charging base or charging stand:
Lift the cordless handset from the telephone base, charging base or charging stand. The TALK key illuminates when the phone line
is in use. The /SPEAKER key illuminates when in speakerphone mode.
To answer a call using the telephone base:
On the telephone base, press LINE or /SPEAKER. The LINE key illuminates when the phone line is in use. The /SPEAKER key
illuminates when in speakerphone mode.
Place a call
To place a call using the cordless handset:
On the cordless handset, press TALK or /SPEAKER. Listen for a dial tone and then dial the desired number. The TALK key
illuminates when the phone line is in use. The /SPEAKER key illuminates when in speakerphone mode.
To place a call using the telephone base:
On the telephone base, press LINE or /SPEAKER. Listen for a dial tone and then dial the desired number, or press a Speed Dial
key to dial a programmed number. The LINE key illuminates when the phone line is in use. The /SPEAKER key illuminates when
in speakerphone mode.
End a call
To end a call when using the cordless handset:
Press OFF on the cordless handset or place it in the telephone base, charging base or charging stand. The call ends when all
handsets hang up.
To end a call when using the telephone base:
Press LINE or /SPEAKER.
Switch a call between the cordless handset and the telephone base speakerphone
To switch a call from the cordless handset to the telephone base speakerphone, press /SPEAKER on the telephone base.
To switch a call from the telephone base speakerphone to the cordless handset which is not on the telephone base cradle,
press TALK or /SPEAKER on the cordless handset.
To switch a call from the telephone base speakerphone to the cordless handset which is cradled on the telephone base, lift the
cordless handset from the telephone base.
Share a call
During a call, another handset can join the call by pressing TALK or /SPEAKER.
Handset speakerphone
During a call, press /SPEAKER on the cordless handset to switch between speakerphone mode and handset earpiece mode.
Redial
The last dialed number on the cordless handset or the telephone base is stored for 15 minutes.
To redial the last dialed number from the cordless handset:
Press TALK or /SPEAKER to listen for a dial tone. Then press REDIAL.
To redial the last dialed number from the telephone base:
Press LINE or /SPEAKER to listen for a dial tone. Then press REDIAL.
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Telephone operation
69
Telephone operation
SIP contemporary cordless 1-line - S2410
Telephone operation
Volume
Listening volume can be adjusted on the cordless handset and the telephone base.
To adjust the listening volume:
During a call on the handset, press -/VOLUME/+ on it to adjust the listening volume. The next call returns to the default
listening volume.
During a call on the telephone base, press +/VOLUME or -/VOLUME on it to adjust the listening volume. The next call returns to
the default listening volume.
Ringer volume of the telephone base can be adjusted.
To adjust the ringer volume of the telephone base:
When the telephone base is idle, press +/VOLUME or -/VOLUME on it to adjust the ringer volume.
Call waiting
When you hear a call waiting tone during a call, press FLASH on the cordless handset or the telephone base to put the current
call on hold and take the new incoming call.
Press FLASH at any time to switch back and forth between calls.
Mute
To mute the microphone:
During a call, press MUTE on the cordless handset. The MUTE light turns on when the mute function is turned on. You can hear
the party on the other end but they cannot hear you.
Press MUTE again to resume the conversation. The MUTE light turns off.
Message waiting indicator
When a voice message is received, the MESSAGE WAITING LEDs on the telephone base and handset flash.
Hold
To place a call on hold on the cordless handset:
During a call, press HOLD on the cordless handset. The TALK key on the cordless handset and the LINE key on the telephone
base flash when the call is on hold.
Press TALK or /SPEAKER to release the call from hold, or the call will end automatically after the preset call on hold duration.
To place a call on hold on the telephone base:
During a call, press HOLD on the telephone base. The TALK key on the cordless handset and the LINE key on the telephone
base flash when the call is on hold.
Press LINE /SPEAKER to release the call from hold, or the call will end automatically after the preset call on hold duration.
Intercom
Use this feature for conversations between two cordless handsets, or a cordless handset and the telephone base.
To initiate an intercom call:
On the cordless handset, press INTERCOM when it is not in use. It beeps and the INTERCOM key flashes. All destination
cordless handsets and the telephone base ring. The INTERCOM keys on other cordless handsets and INT key on the telephone
base flash.
-OR-
On the telephone base, press INT when it is not in use. It beeps and the INT key flashes. All destination cordless handsets ring
and the INTERCOM keys flash.
To initiate an intercom call during a call:
During a call on the cordless handset, press HOLD to put the current call on hold. Then press INTERCOM. It beeps and the
INTERCOM key illuminates. All destination cordless handsets and the telephone base ring. The INTERCOM keys on other
cordless handsets and INT key on the telephone base flash.
-OR-
During a call on the telephone base, press HOLD to put the current call on hold. Then press INT. It beeps and the INT key
illuminates. All destination cordless handsets ring and the INTERCOM keys flash.
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70
To answer an intercom call:
Lift the cordless handset from the telephone base, charging base or charging stand, or press INTERCOM on the
cordless handset when it is not cradled on the telephone base, charging base or charging stand.
-OR-
Press INT or /SPEAKER on the telephone base.
To answer an incoming call during an intercom call:
Press TALK on the cordless handset or press /SPEAKER twice on the telephone base. The intercom call ends automatically.
To end an intercom call:
Press OFF or place the handset back in its charging base.
-OR-
Press INT or /SPEAKER on the telephone base.
Find handset
Use this feature to find all registered cordless handsets.
To start paging:
Press /FIND HANDSET on the telephone base when the phone is not in use. All idle cordless handsets beep for 60 seconds.
To end paging:
Press /FIND HANDSET again on the telephone base.
-OR-
Press any key on the cordless handset to stop the paging tone.
Computer port
You can route your computer through the COMPUTER port (RJ-45) on the side of the telephone base to get Internet access.
USB port
The port on the side of the telephone base can be used for charging devices (up to 500mA @ 5V). Charging will be suspended
when there is an incoming call or the telephone is in use.
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SIP contemporary cordless 1-line - S2410
Telephone operation
71
Telephone operation
Telephone operation
SIP contemporary cordless 1-line - CTM-S2411
Using the cordless handset and the telephone base
The cordless handset and the telephone base cannot be used on the same call. However, calls can be switched between the
cordless handset and the telephone base speakerphone.
When the cordless handset or the telephone base is in use, the TALK key on the cordless handset and the LINE key on the
telephone base illuminate.
Receive a call
When there is an incoming call, the telephone rings. The LINE key and the MESSAGE WAITING LED on the telephone base flash,
and the TALK key on the cordless handset flashes.
To answer a call using the cordless handset while it is not on the telephone base, charging base or charging stand:
On the cordless handset, press TALK or /SPEAKER. The TALK key illuminates when phone line is in use. The /SPEAKER key
illuminates when in speakerphone mode.
To answer a call using the cordless handset while it is cradled on the telephone base, charging base or charging stand:
Lift the cordless handset from the telephone base, charging base or charging stand. The TALK key illuminates when the phone line
is in use. The /SPEAKER key illuminates when in speakerphone mode.
To answer a call using the telephone base:
On the telephone base, press LINE or /SPEAKER. The LINE key illuminates when the phone line is in use. The /SPEAKER key
illuminates when in speakerphone mode.
Place a call
To place a call using the cordless handset:
On the cordless handset, press TALK or /SPEAKER. Listen for a dial tone and then dial the desired number. The TALK key
illuminates when the phone line is in use. The /SPEAKER key illuminates when in speakerphone mode.
To place a call using the telephone base:
On the telephone base, press LINE or /SPEAKER. Listen for a dial tone and then dial the desired number, or press a Speed Dial
key to dial a programmed number. The LINE key illuminates when the phone line is in use. The /SPEAKER key illuminates when
in speakerphone mode.
End a call
To end a call when using the cordless handset:
Press OFF on the cordless handset or place it in the telephone base, charging base or charging stand. The call ends when all
handsets hang up.
To end a call when using the telephone base:
Press LINE or /SPEAKER.
Switch a call between the cordless handset and the telephone base speakerphone
To switch a call from the cordless handset to the telephone base speakerphone, press /SPEAKER on the telephone base.
To switch a call from the telephone base speakerphone to the cordless handset which is not on the telephone base cradle,
press TALK or /SPEAKER on the cordless handset.
To switch a call from the telephone base speakerphone to the cordless handset which is cradled on the telephone base, lift the
cordless handset from the telephone base.
Share a call
During a call, another handset can join the call by pressing TALK or /SPEAKER.
Handset speakerphone
During a call, press /SPEAKER on the cordless handset to switch between speakerphone mode and handset earpiece mode.
Redial
The last dialed number on the cordless handset or the telephone base is stored for 15 minutes.
To redial the last dialed number from the cordless handset:
Press TALK or /SPEAKER to listen for a dial tone. Then press REDIAL.
To redial the last dialed number from the telephone base:
Press LINE or /SPEAKER to listen for a dial tone. Then press REDIAL.
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72
SIP contemporary cordless 1-line - CTM-S2411
Telephone operation
Volume
Listening volume can be adjusted on the cordless handset and the telephone base.
To adjust the listening volume:
During a call on the handset, press -/VOLUME/+ on it to adjust the listening volume. The next call returns to the default
listening volume.
During a call on the telephone base, press +/VOLUME or -/VOLUME on it to adjust the listening volume. The next call returns to
the default listening volume.
Ringer volume of the telephone base can be adjusted.
To adjust the ringer volume of the telephone base:
When the telephone base is idle, press +/VOLUME or -/VOLUME on it to adjust the ringer volume.
Call waiting
When you hear a call waiting tone during a call, press FLASH on the cordless handset or the telephone base to put the current
call on hold and take the new incoming call.
Press FLASH at any time to switch back and forth between calls.
Mute
To mute the microphone:
During a call, press MUTE on the cordless handset. The MUTE light turns on when the mute function is turned on. You can hear
the party on the other end but they cannot hear you.
Press MUTE again to resume the conversation. The MUTE light turns off.
Message waiting indicator
When a voice message is received, the MESSAGE WAITING LEDs on the telephone base and handset flash.
Hold
To place a call on hold on the cordless handset:
During a call, press HOLD on the cordless handset. The TALK key on the cordless handset and the LINE key on the telephone
base flash when the call is on hold.
Press TALK or /SPEAKER to release the call from hold, or the call will end automatically after the preset call on hold duration.
To place a call on hold on the telephone base:
During a call, press HOLD on the telephone base. The TALK key on the cordless handset and the LINE key on the telephone
base flash when the call is on hold.
Press LINE /SPEAKER to release the call from hold, or the call will end automatically after the preset call on hold duration.
Find handset
Use this feature to find all registered cordless handsets.
To start paging:
Press /FIND HANDSET on the telephone base when the phone is not in use. All idle cordless handsets beep for 60 seconds.
To end paging:
Press /FIND HANDSET again on the telephone base.
-OR-
Press any key on the cordless handset to stop the paging tone.
Computer port
You can route your computer through the COMPUTER port (RJ-45) on the side of the telephone base to get Internet access.
USB port
The port on the side of the telephone base can be used for charging devices (up to 500mA @ 5V). Charging will be suspended
when there is an incoming call or the telephone is in use.
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73
Telephone operation
SIP contemporary cordless 2-line - S2420
Telephone operation
Using the cordless handset and the telephone base
The cordless handset and the telephone base cannot be used on the same call. However, calls can be switched between the
cordless handset and the telephone base speakerphone.
When the cordless handset or the telephone base is in use, the corresponding line keys on the cordless handset and the telephone
base illuminate.
Receive a call
When there is an incoming call, the telephone rings. The corresponding line key and the MESSAGE WAITING LED on the
telephone base flash, and the corresponding line key on the cordless handset flashes.
To answer a call using the cordless handset while it is not on the telephone base, charging base or charging stand:
On the cordless handset, press the flashing line key for the ringing line, or press /SPEAKER. It automatically connects to
the ringing line. The respective line key illuminates when the phone line in use. The /SPEAKER key illuminates when in
speakerphone mode.
To answer a call using the cordless handset while it is resting on the telephone base, charging base or charging stand:
Pick up the cordless handset from the telephone base. It automatically connects to the ringing line. The respective line key
illuminates when the phone line is in use.
To answer a call using the telephone base:
On the telephone base, press the flashing line key, or /SPEAKER to pick up the ringing line. The respective line key illuminates
when the phone line is in use. The /SPEAKER key illuminates when in speakerphone mode.
Place a call
To place a call using the cordless handset:
On the cordless handset, press LINE 1, LINE 2 or /SPEAKER. Listen for a dial tone and then dial the desired number. The
respective line key illuminates when the phone line is in use. The /SPEAKER key illuminates when in speakerphone mode.
To place a call using the telephone base:
On the telephone base, press LINE 1, LINE 2 or /SPEAKER. Listen for a dial tone and then dial the desired number, or press
a Speed Dial key to dial a programmed number. The line key illuminates when the phone line is in use. The /SPEAKER key
illuminates when in speakerphone mode.
End a call
To end a call when using the cordless handset:
Press OFF on the cordless handset or place it in the telephone base, charging base or charging stand. The call ends when all
handsets hang up.
To end a call when using the telephone base:
Press /SPEAKER or the respective line key on the telephone base.
Switch a call between the cordless handset and the telephone base speakerphone
To switch a call from the cordless handset to the telephone base speakerphone, press the respective line key or /SPEAKER
on the telephone base.
To switch a call from the telephone base speakerphone to the cordless handset which is not on the telephone base cradle, press
the respective line key or /SPEAKER on the cordless handset.
To switch a call from the telephone base speakerphone to the cordless handset which is cradled on the telephone base, lift the
cordless handset from the telephone base.
Share a call
During a call on line 1 or line 2, press the respective line key or /SPEAKER.
Handset speakerphone
During a call on the handset, press /SPEAKER on the cordless handset to switch between speakerphone mode and handset
earpiece mode.
Speakerphone
When the telephone is idle, press /SPEAKER on the cordless handset or the telephone base. The first available line is selected,
starting with line 1.
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74
SIP contemporary cordless 2-line - S2420
Telephone operation
Redial
The last dialed number on the cordless handset or the telephone base is stored for 15 minutes.
To redial the last dialed number:
Press LINE 1, LINE 2 or /SPEAKER. Listen for a dial tone. Then press REDIAL.
Volume
Listening volume can be adjusted on the cordless handset and the telephone base.
To adjust the listening volume:
During a call on the handset, press -/VOLUME/+ on it to adjust the listening volume. The next call returns to the default
listening volume.
During a call on the telephone base, press +/VOLUME or -/VOLUME on it to adjust the listening volume. The next call returns to
the default listening volume.
Ringer volume of the telephone base can be adjusted.
To adjust the ringer volume of the telephone base:
When the telephone base is idle, press +/VOLUME or -/VOLUME on it to adjust the ringer volume.
Call waiting
Call waiting supports 2-line phones configured as single SIP account only. To change the SIP account settings, refer to the
SIP Phone Configuration Guide for details.
When you hear a call waiting tone during a call, press the corresponding line key to put the current call on hold and take the new
incoming call.
Press the corresponding line key at any time to switch back and forth between calls.
Message waiting indicator (only for line 1)
When a voice message is received, the MESSAGE WAITING LEDs on the telephone base and handset flash.
Mute
To mute the microphone:
During a call, press MUTE on the cordless handset or the telephone base. The MUTE lights turns on when the mute function is
turned on. You can hear the party on the other end but they cannot hear you.
Press MUTE again to resume the conversation. The MUTE light turns off.
Hold
During a call, press HOLD on the cordless handset or the telephone base to place that call on hold. The corresponding line key
flashes when the call is on hold.
Press the flashing line key or /SPEAKER to release the call from hold, or the call will end automatically after the preset call on
hold duration. When both lines are on hold, press /SPEAKER only releases the call from hold on line 1.
Intercom
Use this feature for conversations between two cordless handsets, or a cordless handset and the telephone base.
To initiate an intercom call:
On the cordless handset, press INTERCOM when it is not in use. It beeps and the INTERCOM key illuminates. All destination
cordless handsets and the telephone base ring. The INTERCOM keys on other cordless handsets and INT key on the telephone
base flash.
-OR-
On the telephone base, press INT when it is not in use. It beeps and the INT key illuminates. All destination cordless handsets
ring and the INTERCOM keys flash.
To initiate an intercom call during a call:
During a call on the cordless handset, press HOLD to put the current call on hold. Then press INTERCOM. It beeps and the
INTERCOM key illuminates. All destination cordless handsets and the telephone base ring. The INTERCOM keys on other
cordless handsets and INT key on the telephone base flash.
-OR-
During a call on the telephone base, press HOLD to put the current call on hold. Then press INT. It beeps and the INT key illuminates.
All destination cordless handsets ring and the INTERCOM keys flash.
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75
Telephone operation
SIP contemporary cordless 2-line - S2420
Telephone operation
To answer an intercom call:
Lift the cordless handset from the telephone base, charging base or charging stand, or press INTERCOM on the cordless
handset when it is not cradled on the telephone base, charging base or charging stand.
-OR-
Press INT or /SPEAKER on the telephone base.
To answer an incoming call during an intercom call:
Press the flashing line key on the cordless handset or the telephone base, or press /SPEAKER twice on the telephone base. The
intercom call ends automatically.
To end an intercom call:
Press OFF or place the handset back in its charging base.
-OR-
Press INT or /SPEAKER on the telephone base.
Conference call
This telephone allows three-way conversations.
To initiate a conference call:
Place a call to the first party.
Press HOLD to place the first party on hold.
Place a second call on the other line.
Once the second party is on the line, press CONF to start a three-way conference.
To initiate a conference call while both calls are on hold:
Press CONF to start a three-way conference.
To switch a conference call from the telephone base to the cordless handset:
During a conference call on the telephone base, press /SPEAKER or CONF on the cordless handset.
During a conference call on the telephone base, press HOLD on the telephone base and then press CONF on the
cordless handset.
To switch a conference call from the cordless handset to the telephone base:
During a conference call on the cordless handset, press /SPEAKER or CONF on the telephone base.
During a conference call on the cordless handset, press HOLD on the cordless handset and then press CONF on the
telephone base.
To end a conference call:
Press the line key that you want to maintain connection and the other line will be dropped.
When the conference call is at the telephone base, press /SPEAKER or CONF on the telephone base.
When the conference call is on the cordless handset, press OFF on the cordless handset, or place it back in the telephone base,
charging base or charging stand.
When there is more than one cordless handset on the conference call, the call ends when all handsets hang up.
Find handset
Use this feature to find all registered cordless handsets.
To start paging:
Press /FIND HANDSET on the telephone base when the phone is not in use. All idle cordless handsets beep for 60 seconds.
To end paging:
Press /FIND HANDSET again on the telephone base.
-OR-
Press any key on the handset to stop the paging tone.
Computer port
You can route your computer through the COMPUTER port (RJ-45) on the side of the telephone base to get Internet access.
USB port
The port on the side of the telephone base can be used for charging devices (up to 500mA @ 5V). Charging will be suspended
when there is an incoming call or the telephone is in use.
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SIP contemporary cordless 2-line - CTM-S2421
Telephone operation
Using the cordless handset and the telephone base
The cordless handset and the telephone base cannot be used on the same call. However, calls can be switched between the
cordless handset and the telephone base speakerphone.
When the cordless handset or the telephone base is in use, the corresponding line keys on the cordless handset and the telephone
base illuminate.
Receive a call
When there is an incoming call, the telephone rings. The corresponding line key and the MESSAGE WAITING LED on the
telephone base flash, and the corresponding line key on the cordless handset flashes.
To answer a call using the cordless handset while it is not on the telephone base, charging base or charging stand:
On the cordless handset, press the flashing line key for the ringing line, or press /SPEAKER. It automatically connects to
the ringing line. The respective line key illuminates when the phone line in use. The /SPEAKER key illuminates when in
speakerphone mode.
To answer a call using the cordless handset while it is resting on the telephone base, charging base or charging stand:
Pick up the cordless handset from the telephone base. It automatically connects to the ringing line. The respective line key
illuminates when the phone line is in use.
To answer a call using the telephone base:
On the telephone base, press the flashing line key, or /SPEAKER to pick up the ringing line. The respective line key illuminates
when the phone line is in use. The /SPEAKER key illuminates when in speakerphone mode.
Place a call
To place a call using the cordless handset:
On the cordless handset, press LINE 1, LINE 2 or /SPEAKER. Listen for a dial tone and then dial the desired number. The
respective line key illuminates when the phone line is in use. The /SPEAKER key illuminates when in speakerphone mode.
To place a call using the telephone base:
On the telephone base, press LINE 1, LINE 2 or /SPEAKER. Listen for a dial tone and then dial the desired number, or press
a Speed Dial key to dial a programmed number. The line key illuminates when the phone line is in use. The /SPEAKER key
illuminates when in speakerphone mode.
End a call
To end a call when using the cordless handset:
Press OFF on the cordless handset or place it in the telephone base, charging base or charging stand. The call ends when all
handsets hang up.
To end a call when using the telephone base:
Press /SPEAKER or the respective line key on the telephone base.
Switch a call between the cordless handset and the telephone base speakerphone
To switch a call from the cordless handset to the telephone base speakerphone, press the respective line key or /SPEAKER
on the telephone base.
To switch a call from the telephone base speakerphone to the cordless handset which is not on the telephone base cradle, press
the respective line key or /SPEAKER on the cordless handset.
To switch a call from the telephone base speakerphone to the cordless handset which is cradled on the telephone base, lift the
cordless handset from the telephone base.
Share a call
During a call on line 1 or line 2, press the respective line key or /SPEAKER.
Handset speakerphone
During a call on the handset, press /SPEAKER on the cordless handset to switch between speakerphone mode and handset
earpiece mode.
Speakerphone
When the telephone is idle, press /SPEAKER on the cordless handset or the telephone base. The first available line is selected,
starting with line 1.
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Telephone operation
SIP contemporary cordless 2-line - S2420
Redial
The last dialed number on the cordless handset or the telephone base is stored for 15 minutes.
To redial the last dialed number:
Press LINE 1, LINE 2 or /SPEAKER. Listen for a dial tone. Then press REDIAL.
Volume
Listening volume can be adjusted on the cordless handset and the telephone base.
To adjust the listening volume:
During a call on the handset, press -/VOLUME/+ on it to adjust the listening volume. The next call returns to the default
listening volume.
During a call on the telephone base, press +/VOLUME or -/VOLUME on it to adjust the listening volume. The next call returns to
the default listening volume.
Ringer volume of the telephone base can be adjusted.
To adjust the ringer volume of the telephone base:
When the telephone base is idle, press +/VOLUME or -/VOLUME on it to adjust the ringer volume.
Call waiting
Call waiting supports 2-line phones configured as single SIP account only. To change the SIP account settings, refer to the
SIP Phone Configuration Guide for details.
When you hear a call waiting tone during a call, press the corresponding line key to put the current call on hold and take the new
incoming call.
Press the corresponding line key at any time to switch back and forth between calls.
Message waiting indicator (only for line 1)
When a voice message is received, the MESSAGE WAITING LEDs on the telephone base and handset flash.
Mute
To mute the microphone:
During a call, press MUTE on the cordless handset or the telephone base. The MUTE lights turns on when the mute function is
turned on. You can hear the party on the other end but they cannot hear you.
Press MUTE again to resume the conversation. The MUTE light turns off.
Hold
During a call, press HOLD on the cordless handset or the telephone base to place that call on hold. The corresponding line key
flashes when the call is on hold.
Press the flashing line key or /SPEAKER to release the call from hold, or the call will end automatically after the preset call on
hold duration. When both lines are on hold, press /SPEAKER only releases the call from hold on line 1.
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Telephone operation
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SIP contemporary cordless 2-line - S2420
Telephone operation
Conference call
This telephone allows three-way conversations.
To initiate a conference call:
Place a call to the first party.
Press HOLD to place the first party on hold.
Place a second call on the other line.
Once the second party is on the line, press CONF to start a three-way conference.
To initiate a conference call while both calls are on hold:
Press CONF to start a three-way conference.
To switch a conference call from the telephone base to the cordless handset:
During a conference call on the telephone base, press /SPEAKER or CONF on the cordless handset.
During a conference call on the telephone base, press HOLD on the telephone base and then press CONF on the
cordless handset.
To switch a conference call from the cordless handset to the telephone base:
During a conference call on the cordless handset, press /SPEAKER or CONF on the telephone base.
During a conference call on the cordless handset, press HOLD on the cordless handset and then press CONF on the
telephone base.
To end a conference call:
Press the line key that you want to maintain connection and the other line will be dropped.
When the conference call is at the telephone base, press /SPEAKER or CONF on the telephone base.
When the conference call is on the cordless handset, press OFF on the cordless handset, or place it back in the telephone base,
charging base or charging stand.
When there is more than one cordless handset on the conference call, the call ends when all handsets hang up.
Find handset
Use this feature to find all registered cordless handsets.
To start paging:
Press /FIND HANDSET on the telephone base when the phone is not in use. All idle cordless handsets beep for 60 seconds.
To end paging:
Press /FIND HANDSET again on the telephone base.
-OR-
Press any key on the handset to stop the paging tone.
Computer port
You can route your computer through the COMPUTER port (RJ-45) on the side of the telephone base to get Internet access.
USB port
The port on the side of the telephone base can be used for charging devices (up to 500mA @ 5V). Charging will be suspended
when there is an incoming call or the telephone is in use.
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Telephone operation
Receive a call
When there is an incoming call, the telephone rings. The MESSAGE WAITING and IN USE LED flashes.
To answer a call:
Lift the corded handset from the deskset. The IN USE LED illuminates.
Place a call
Lift the corded handset. Listen for a dial tone and then dial the desired number, or press a Speed Dial key to dial a
programmed number. The IN USE LED illuminates.
End a call
Place the corded handset in the deskset.
Switch a call between the cordless handset and the telephone base speakerphone
To switch a call from the deskset to the telephone base speakerphone, press /SPEAKER on the telephone base.
To switch a call from the telephone base speakerphone to the deskset, lift the corded handset from the deskset.
Share a call
A maximum of four cordless handsets or desksets can be used at the same time on an external call.
To join a call:
During a call, lift the corded handset to join.
Volume
Listening volume and ringer volume can be adjusted from the deskset.
To adjust the listening volume:
During a call, press +/VOLUME or -/VOLUME to adjust the listening volume. The next call returns to the default listening volume.
To adjust the ringer volume:
At any time, slide the RINGER VOL switch on the right side of the deskset to adjust the ringer volume.
Call waiting
When you hear a call waiting tone during a call, press FLASH on the deskset to put your current call on hold and take the new
incoming call.
Press FLASH or the switch hook once rapidly at any time to switch back and forth between calls.
Mute
To mute the microphone:
During a call, press MUTE on the deskset. The MUTE key flashes when the mute function is turned on. You can hear the party
on the other end but they cannot hear you.
Press MUTE again to resume the conversation. The light on the MUTE key turns off.
Hold
When a call is placed on hold, any parallel phone that tries to use the same phone line will take the call off hold and pick the call.
To place a call on hold:
During a call, press HOLD on the deskset to place that call on hold. The IN USE LED flashes when the call is placed
on hold.
To release the call from hold, lift the handset from the deskset cradle.
USB port
The port on the side of the deskset can be used for charging devices (up to 1A @ 5.1V).
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Telephone operation
SIP cordless 1-line deskset- CTM-S241P
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Telephone operation
SIP cordless 2-line deskset- CTM-S242P
Receive a call
When there is a line 1 incoming call, the telephone rings. The MESSAGE WAITING LED and LINE 1 key flash.
When there is a line 2 incoming call, the telephone rings. LINE 2 key flashes.
To answer a call:
Lift the cordless handset. It automatically connects to the ringing line. The respective line key illuminates when in use.
Place a call
Lift the corded handset then press LINE 1 or LINE 2. Listen for a dial tone and then dial the desired number, or press a Speed Dial
key to dial a programmed number. The respective line key illuminates when in use.
End a call
Place the corded handset in the deskset.
Switch a call between the cordless handset and the telephone base speakerphone
To switch a call from the deskset to the telephone base speakerphone, press /SPEAKER on the telephone base.
To switch a call from the telephone base speakerphone to the deskset, lift the corded handset from the deskset.
Share a call
A maximum of four cordless handsets or desksets can be used at the same time on an external call.
To join a call:
During a call on line 1 or line 2, press the respective LINE 1 or LINE 2 key to join.
Volume
Listening volume and ringer volume can be adjusted from the deskset.
To adjust the listening volume:
During a call, press +/VOLUME or -/VOLUME to adjust the listening volume. The next call returns to the default listening volume.
To adjust the ringer volume:
At any time, slide the RINGER VOL switch on the right side of the deskset to adjust the ringer volume.
Call waiting
When you hear a call waiting tone during a call, press FLASH on the deskset to put your current call on hold and take the new
incoming call.
Press FLASH or the switch hook once rapidly at any time to switch back and forth between calls.
Mute
To mute the microphone:
During a call, press MUTE on the deskset. The MUTE key flashes when the mute function is turned on. You can hear the party
on the other end but they cannot hear you.
Press MUTE again to resume the conversation. The light on the MUTE key turns off.
Hold
When a call is placed on hold, any parallel phone that tries to use the same phone line will take the call off hold and pick the call.
To place a call on hold:
During a call, press HOLD on the deskset to place that call on hold. The respective line key flashes when the call is placed on
hold.
Press the flashing line key to release the call from hold. The respective line key illuminates when in use. When both lines are on
hold, lift the corded handset releases the call on line 1.
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Telephone operation
Conference call
This telephone allows three-way conversations.
To initiate a conference call:
Place a call to the first party.
Press HOLD to place the first party on hold.
Place a second call on the other line.
Once the second party is on the line, press CONF to start a three-way conference.
To initiate a conference call while both calls are on hold:
Press CONF to start a three-way conference.
To end a conference call:
Press a line key to maintain the connection with that line and drop the other line.
Press CONF or place the corded handset back in the deskset to end.
When there is more than one telephone on the conference call, the call ends when all telephones hang up.
USB port
The port on the side of the deskset can be used for charging devices (up to 1A @ 5.1V).
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Telephone operation
SIP cordless 2-line deskset- CTM-S242P
If you have difficulty with the telephones, please try the suggestions below. For customer service, visit our website at
www.vtechhotelphones.com or call 1-888-907-2007.
The telephone does not work at all.
Make sure the Cat-5 network cable is plugged into the LAN port of the telephone base and the network wall jack with
Power over Ethernet (PoE).
Make sure the battery is installed and charged correctly (pages 31, 34, 41 and 45). For optimum daily performance, return the
cordless handset to the telephone base, charging base or charging stand after use.
Unplug the Cat-5 network cable from the network wall jack. Wait for approximately 15 seconds, then plug it back in.
Charge the battery in the cordless handset for up to 16 hours.
If the battery is completely depleted, charge the battery for at least 30 minutes before use.
Remove the battery and then install it again. If that still does not work, it may be necessary to purchase a new battery.
Disconnect the telephone base from the network wall jack and connect a different working SIP telephone. If the other SIP
telephone does not work, the problem is probably in the wiring or network server. Check your SIP server settings. Refer to the
SIP Phone Configuration Guide for details.
There is no dial tone.
Try all the above suggestions.
The Cat-5 network cable may be defective. Install a new Cat-5 network cable.
Make sure your network is providing Power over Ethernet (PoE).
Disconnect the telephone base from the network wall jack and connect a different working SIP telephone. If there is no dial tone
on this telephone either, the problem is in your wiring or network server. Check your SIP server settings and refer to the
SIP Phone Configuration Guide for details.
Make sure the initialization and system registration process completes (pages 30 and 40). The speakerphone key blinks twice
every second if there are errors with the initialization and system registration process. Check your SIP server settings. Refer to the
SIP Phone Configuration Guide for details.
I cannot dial out.
Try all the above suggestions.
Make sure there is a dial tone before dialing. It is normal if the cordless handset takes a second or two to synchronize with the
telephone base before producing a dial tone. Wait an extra second before dialing.
A prefix may be required for dialing some internal or external calls. Refer to the SIP Phone Configuration Guide for details.
Check your SIP server settings. If other SIP telephones in your hotel are having the same problem, the problem is in the wiring or
network server. Contact your telephone service provider (charges may apply).
The Speed Dial key does not work at all.
The Speed Dial key may not be properly programmed. Refer to the SIP Phone Configuration Guide for details..
The telephone does not store the last number dialed.
For security, the last number dialed in the REDIAL memory will be automatically cleared after 15 minutes.
The telephone cannot register to the SIP network server.
Make sure your network is providing Power over Ethernet (PoE).
Make sure the initialization and system registration process completes (pages 30 and 40).
If there is an error during the initialization and system registration process, the /SPEAKER key flashes twice every second.
Disconnect the Cat-5 network cable from the network wall jack and connect it back into the network wall jack with Power over
Ethernet (PoE) to start the initialization and system registration process again.
The LOW BATTERY LED illuminates on the cordless handset.
Place the cordless handset in the telephone base, charging base or charging stand for recharging.
Remove the battery and then install it again. Use it until fully depleted, then charge the cordless handset in the telephone base,
charging base or charging stand for up to 16 hours.
If the above measures do not correct the problem, replace the battery.
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Appendix
Troubleshooting
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Appendix
Appendix
Troubleshooting
The battery does not charge in the cordless handset or the battery does not accept charge.
Make sure the cordless handset is placed in the telephone base, charging base or charging stand correctly. The CHARGE LED
should be on.
Remove the battery and then install it again. Then charge for up to 16 hours.
If the cordless handset is in the telephone base, charging base or charging stand but the CHARGE LED is not on, refer to
The CHARGE LED is off below.
If the battery is completely depleted, charge the cordless handset for at least 30 minutes before use.
If the above measures do not correct the problem, replace the battery..
The CHARGE LED is off.
Clean the charging contacts on the cordless handset, telephone base, charging base and/or charging stand each month with a
pencil eraser or a dry non-abrasive fabric.
Make sure the Cat-5 network cable is plugged in correctly and securely.
Unplug the Cat-5 network cable. Wait for 15 seconds before plugging it back in.
The telephone does not ring when there is an incoming call.
Make sure the Cat-5 network cable is plugged into the LAN port of the telephone base and the network wall jack with
Power over Ethernet (PoE).
The cordless handset may be too far from the telephone base. Move it closer to the telephone base.
Check your SIP server or telephone administrative settings. Refer to the SIP Phone Configuration Guide for details.
If other SIP telephone in your hotel are having the same problem, the problem is in the wiring or network server. Contact your
telephone service provider (charges may apply).
Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try
installing your phone as far away as possible from these types of electronic devices.
The Cat-5 network cable may be defective. Install a new Cat-5 network cable.
Remove the battery and then install it again. Then place the cordless handset in the telephone base. Wait for the handset to
synchronize with the telephone base. Allow up to one minute for this to take place.
The cordless handset beeps and is not performing normally.
Make sure the Cat-5 network cable is plugged into the LAN port of the telephone base and the network wall jack with
Power over Ethernet (PoE).
Check your SIP server or telephone administrative settings. Refer to the SIP Phone Configuration Guide for details.
Disconnect the telephone base from the network wall jack and connect a different working SIP telephone. If the other SIP telephone
has the same problem, the problem is in the wiring or network server. Contact your telephone service provider (charges may apply).
Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try
installing your phone as far away as possible from these types of electronic devices.
There is interference during a telephone conversation, or the call fades in and out when I am using the cordless handset.
The cordless handset may be out of range. Move the handset closer to the telephone base or adjust the setting of RF
transmission power. Refer SIP Phone Configuration Guide for details..
Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try
installing your phone as far away as possible from these types of electronic devices.
If other SIP telephones in your hotel are having the same problem, the problem is in the wiring or network server. Contact your
telephone service provider (charges may apply).
I hear other calls when using the telephone.
Disconnect the telephone base from the network wall jack and connect a different working SIP telephone. Check your SIP
server settings. If calls are still not clear, the problem is probably in the wiring or network server. Contact your telephone service
provider (charges may apply).
I hear noise on the cordless handset and the keys do not work.
Make sure the Cat-5 network cable is plugged in correctly and securely.
Unplug the Cat-5 network cable. Wait for 15 seconds before plugging it back in.
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Appendix
Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless telephones):
Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference
between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration,
WTR recommends to physicians that:
Pacemaker patients
Should keep wireless telephones at least six inches from the pacemaker.
Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it is turned ON.
Should use the wireless telephone at the ear opposite the pacemaker.
WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones.
Operating range
The cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so,
the cordless handset and telephone base can communicate over only a certain distance - which can vary with the locations of the
telephone base, cordless handset, the weather, and the layout of the hotel.
When the cordless handset is out of range while on a call, the cordless handset rapidly beeps three times.
If there is a call while the handset is out of range, it may not ring, or if it does ring, the call may not connect well when you answer
the call. Move closer to the telephone base to answer the call.
If the handset moves out of range during a telephone conversation, there may be interference.
To improve reception, move closer to the telephone base.
About cordless telephones
Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted
between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone
conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should
not think of cordless telephone conversations as being as private as those on corded telephones.
Network wall jack: The telephone base of the cordless telephone must be connected to a working network wall jack with
Power over Ethernet (PoE). Calls cannot be made from the cordless handset if the telephone base is unplugged or switched off.
Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to televisions and
VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of
a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR often reduces or
eliminates the interference.
Rechargeable batteries: Exercise care in handling batteries in order not to create a short circuit with conducting material such as
rings, bracelets and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery
and the battery charger.
Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture the battery.
Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.
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The RBRC® seal
The RBRC® seal on the nickel-metal hydride battery indicates that VTech Communications, Inc. is voluntarily
participating in an industry program to collect and recycle these batteries at the end of their useful lives, when
taken out of service within the United States and Canada.
The RBRC® program provides a convenient alternative to placing used nickel-metal hydride batteries into the
trash or municipal waste, which may be illegal in your area.
VTech’s participation in RBRC® makes it easy for you to drop off the spent battery at local retailers participating
in the RBRC® program or at authorized VTech product service centers. Please call 1 (800) 8 BATTERYTM for
information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this
program is part of its commitment to protecting our environment and conserving natural resources.
RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.
85
Appendix
Appendix
VTech Hospitality limited warranty program
VTech Communications, Inc., the manufacturer of VTech Hospitality Product (“Product”), warrants to the holder of a valid proof
of purchase (“end user” or “you”) that the Product and all accessories provided by VTech in the Product’s package are free from
defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in
accordance with the Product’s operating instructions. The limited warranty extends to the end user of this Product and applies only
if such Product is purchased through a United States of America and/or Canadian distributor. The limited warranty period for this
Product is determined based on the following:
5 Years – Analog Models
All Classic Models – corded and cordless
All Contemporary Models – corded and cordless
All TrimStyle Models
2 Years – SIP Non-Display Models
All Classic Models – corded and cordless
All Contemporary Models – corded and cordless
All TrimStyle Models
During the limited warranty period, VTech’s authorized service representative will repair or replace, at VTech’s option, without
charge, a Product that is not free from defects in materials and workmanship. If VTech’s authorized service representative repairs
the Product, new or refurbished replacement parts may be used. If the Product is replaced, it may be replaced with a new or
refurbished Product of the same or similar design. Repair or replacement of Product, at VTech’s option, is the exclusive remedy.
The limited warranty period for the Product begins on the date that the end user takes possession of the Product. This limited
warranty also applies to repaired or replacement Products for a period of either: (a) 90 days from the date the repaired or
replacement Product is shipped to you; or (b) the time remaining on the original limited warranty as described above; whichever
is longer.
This limited warranty does not cover:
Product or parts that have been subjected to misuse, accident, shipping or other physical damage, improper installation,
abnormal operation or handling, neglect, inundation, fire, water or other liquid intrusion; or
Product that has been damaged due to repair, alteration or modification by anyone other than an authorized service
representative of VTech; or
Product to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna
systems; or
Product to the extent that the problem is caused by use with non-VTech accessories; or
Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered
or rendered illegible; or
Product purchased, used, serviced, or shipped for repair from outside the United States or Canada, or used for non-approved
commercial or institutional purposes (including but not limited to Products used for rental purposes); or
Product returned without valid proof of purchase; or
Charges or costs incurred by the end user, and risk of loss or damage, in removing and shipping the Product, or for installation
or set up, adjustment of customer controls, and installation or repair of systems outside the unit.
Line cords or coil cords, plastic overlays, connectors, power adapters and batteries, if the Product is returned without them.
VTech will charge the end user at then-current prices for each of the missing items.
NiCd or NiMH handset batteries, or power adapters, which, under all circumstances, are covered by a one (1) year warranty only.
Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for
delivery or handling charges incurred in the transport of Product(s) to the service location. VTech’s authorized service representative
will return repaired or replaced product under this limited warranty to you, transportation, delivery and handling charges prepaid.
VTech assumes no risk for damage or loss of the Product in transit.
If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty,
VTech will notify you and will request that you authorize the cost of repair and return shipping costs for the repair of Products that not
covered by this limited warranty. You must pay for the cost of repair and return shipping costs for the repair of Products that are not
covered by this limited warranty.
Other limitations
This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral
communications related to this Product. VTech provides no other warranties for this Product, whether express or implied, oral or
written, or statutory. The warranty exclusively describes all of VTech’s responsibilities regarding the Product. No one is authorized to
make modifications to this warranty and you should not rely on any such modification.
VTech’s liability to end user hereunder shall not exceed the purchase price of the Product. In no event shall VTech be liable for any
indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use
the product, or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of
this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
This warranty gives you specific legal rights, and you also have other rights which vary from state to state or province to province.
•
•
•
•
•
•
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
86
Appendix
FCC, ACTA and IC regulations
FCC Part 15
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation
of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the
interference at his own expense.
Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s
authority to operate the equipment.
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.
For cordless telephone only - Privacy of communications may not be ensured when using this telephone.
For cordless telephone only - To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy
that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested
and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall
be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately
20 cm (8 inches) or more.
This Class A digital apparatus complies with Canadian ICES-003.
Industry Canada
Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must
accept any interference, including interference that may cause undesired operation.
The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada technical specifications were met.
This product meets the applicable Industry Canada technical specifications.
Appendix
Appendix
Maintenance
Taking care of your telephone
Your telephone contains sophisticated electronic parts, so it must be treated with care.
Avoid rough treatment
Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.
Avoid water
Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install
the telephone base near a sink, bathtub or shower.
Electrical storms
Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using
electrical appliances during storms.
Cleaning your telephone
Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly
dampened with water or mild soap. Do not use excess water or cleaning solvents of any kind.
Remember that electrical appliances can cause serious injury if used when you are wet or standing in the water. If the telephone
base should fall into the water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE NETWORK CABLE FROM THE WALL. Then
remove the telephone by the unplugged cords.
87
Technical specifications
Appendix
SIP classic trimstyle 1-line/2-line - S1310/S1320
Power requirement PoE class 2 powered (48V)
Frequency control Crystal controlled PLL synthesizer
Transmit frequency Handset: 1921.536-1928.448 MHz
Channels 5
Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to
environmental conditions at the time of use.
Message waiting signal From SIP server
Size Telephone base: 8.82 x 2.84 x 1.54 in (224 x 72 x 39 mm)
Corded handset: 2.23 x 2.15 (0.99) x 8.24 in (56.74 x 54.56 (25.26) x 209.40 mm)
SIP classic cordless 1-line/2-line - S1410/S1420
Power requirement Telephone base: PoE class 2 powered (48V)
Handset: 2.4V Ni-MH battery
Frequency control Crystal controlled PLL synthesizer
Transmit frequency Handset: 1921.536-1928.448 MHz
Telephone base: 1921.536-1928.448 MHz
Channels 5
Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to
environmental conditions at the time of use.
Computer-Interface 1 x 10/100 Mbps RJ-45 port
LAN-Interface 1 x 10/100 Mbps RJ-45 port
Message waiting signal From SIP server
Speed Dial memory Telephone base: up to 10 memory locations; up to 32 digits
Size Telephone base: 8.66 x 6.02 x 2.56 in (220 x 153 x 65 mm)
Handset: 2.23 x 2.15 (0.99) x 8.24 in (56.74 x 54.56 (25.26) x 209.40 mm)
SIP classic charging base - C3300
Power requirement PoE class 2 powered (48V)
Size 8.82 x 2.84 x 1.54 in (224 x 72 x 39 mm)
88
SIP classic cordless 1-line/2-line accessory handset - C3400/C3500
Power requirement 2.4V Ni-MH battery
Frequency control Crystal controlled PLL synthesizer
Transmit frequency 1921.536-1928.448 MHz
Channels 5
Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to
environmental conditions at the time of use.
Message waiting signal From SIP server
Size 2.23 x 2.15 (0.99) x 8.24 in (56.74 x 54.56 (25.26) x 209.40 mm)
89
Appendix
Technical specifications
Appendix
SIP contemporary trimstyle 1-line/2-line - S2310/S2320
Power requirement PoE class 2 powered (48V)
Frequency control Crystal controlled PLL synthesizer
Transmit frequency Handset: 1921.536-1928.448 MHz
Channels 5
Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to
environmental conditions at the time of use.
Message waiting signal From SIP server
Size Telephone base: 8.11 x 3.70 x 2.87 in (206 x 94 x 73 mm)
Corded handset: 8.39 x 1.89 x 1.65 in (213 x 48 x 42 mm)
SIP contemporary cordless 1-line/2-line - S2410/S2420
SIP contemporary cordless 1-line/2-line - CTM-S2411/CTM-S2421
Power requirement Telephone base: PoE class 2 powered (48V)
Handset: 2.4V Ni-MH battery
Frequency control Crystal controlled PLL synthesizer
Transmit frequency Handset: 1921.536-1928.448 MHz
Telephone base: 1921.536-1928.448 MHz
Channels 5
Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to
environmental conditions at the time of use.
C o m p u t e r - I n t e r f a c e 1 x 10/100 Mbps RJ-45 port
LAN-Interface 1 x 10/100 Mbps RJ-45 port
Message waiting signal From SIP server
Speed Dial memory Telephone base: up to 10 memory locations; up to 32 digits
Size Telephone base: 8.03 x 6.06 x 3.78 in (204 x 154 x 96 mm)
Handset: 8.39 x 1.89 x 1.65 in (213 x 48 x 42 mm)
SIP contemporary trimstyle 1-line/2-line - S2310-6VDC/S2320-6VDC
SIP contemporary trimstyle 1-line/2-line - CTM-S2311/CTM-S2321
Power requirement 6V DC @ 400mA
Frequency control Crystal controlled PLL synthesizer
Transmit frequency Handset: 1921.536-1928.448 MHz
Channels 5
Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to
environmental conditions at the time of use.
Message waiting signal From SIP server
Size Telephone base: 8.11 x 3.70 x 2.87 in (206 x 94 x 73 mm)
Corded handset: 8.39 x 1.89 x 1.65 in (213 x 48 x 42 mm)
Technical specifications
Appendix
SIP contemporary charging base - C4300
Power requirement PoE class 2 powered (48V)
Size 8.11 x 3.70 x 2.87 in (206 x 94 x 73 mm)
SIP contemporary charging stand - C4310
Power requirement PoE class 2 powered (48V)
Size 3.78 x 2.80 x 4.29 in (96 x 71 x 109 mm)
SIP contemporary charging stand - C4010
Power requirement 6V DC @600mA
Size 3.78 x 2.80 x 4.29 in (96 x 71 x 109 mm)
SIP contemporary charging stand - C4011
Power requirement 6V DC @400mA
Size 3.78 x 2.80 x 4.29 in (96 x 71 x 109 mm)
90
SIP comtemporary cordless 1-line accessory handset - C4400/CTM-C4401
SIP comtemporary cordless 2-line accessory handset - C4500/CTM-C4501
Power requirement 2.4V Ni-MH battery
Frequency control Crystal controlled PLL synthesizer
Transmit frequency 1921.536-1928.448 MHz
Channels 5
Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to
environmental conditions at the time of use.
Message waiting signal From SIP server
Speed Dial memory Telephone base: up to 10 memory locations; up to 32 digits
Size Telephone base: 8.03 x 6.06 x 3.78 in (204 x 154 x 96 mm)
Handset: 8.39 x 1.89 x 1.65 in (213 x 48 x 42 mm)
SIP contemporary cordless 1-line deskset - CTM-S241P
SIP contemporary cordless 2-line deskset - CTM-S242P
Power requirement 5.1V DC @ 1.3A
Frequency control Crystal controlled PLL synthesizer
Transmit frequency 1921.536-1928.448 MHz
Channels 5
Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to
environmental conditions at the time of use.
USB interface Battery charging only
Message waiting signal From SIP server
Speed Dial memory Telephone base: up to 10 memory locations; up to 32 digits
Size Telephone base: 8.54 x 3.69 x 2.18 in (217 x 93.6 x 55.3 mm)
Corded handset: 8.25 x 1.85 x 1.5 in (209.6 x 47 x 38.2 mm)
91
Index
A
About cordless telephones 56
Answer a call 36, 37, 39, 41, 44, 46, 48, 51
Answer an intercom call 45, 47, 50, 53
C
C3300 7, 24
C3400 8, 25
C3500 9, 25
C4300 14, 32
C4310 15, 33
C4400 16, 34
C4500 17, 34
Call waiting 36, 37, 40, 42, 44, 46, 49, 52
Cardiac pacemakers 56
Charging 22, 25, 30, 34
Checklist 1–2
Computer port 40, 43, 50, 53
Conference call 38, 43, 47, 53
E
End a call 36, 37, 39, 41, 44, 46, 48, 51
End a conference call 38, 43, 47, 53
End an intercom call 45, 47, 50, 53
F
FCC, ACTA and IC regulations 58
Find handset 40, 43, 50, 53
Flash 36, 40, 44, 49
H
Handset battery charging 22, 25, 30, 34
Handset battery installation 22, 25, 30, 34
Handset registration 20, 22, 25, 28, 30, 34
Handset speakerphone 39, 41, 44, 46, 48, 51
Hold 36, 37, 40, 42, 44, 46, 49, 52
I
Important safety instructions i
Initialization and system registration 21, 29
Initiate a conference call 38, 43, 47, 53
Initiate an intercom call 45, 47, 49, 52
Installation 18–34
Intercom 45, 47, 49, 52
J
Join a call 36, 37, 39, 41, 44, 46, 48, 51
L
Layout 3–17
Limited warranty 57
Listening volume 36, 37, 40, 42, 44, 46, 49, 52
M
Maintenance 59
Make a call 36, 37, 39, 41, 44, 46, 48, 51
Message waiting indicator 36, 37, 40, 42, 44, 46, 49, 52
Mute 36, 37, 40, 42, 44, 46, 49, 52
O
Operating range 56
Operation 36–53
P
Pacemaker patients 56
Paging handset 40, 43, 50, 53
Parts checklist 1–2
Place a call 36, 37, 39, 41, 44, 46, 48, 51
Precautions for users of implanted cardiac pacemakers 56
R
Range 56
Receive a call 36, 37, 39, 41, 44, 46, 48, 51
Redial 36, 37, 39, 42, 44, 46, 48, 52
Register a handset to another telephone base 20, 22, 25, 28, 30, 34
Replace a handset battery 22, 25, 30, 34
Ringer volume 40, 42, 49, 52
S
S1310 3, 18–20, 35, 36
S1320 4, 18–20, 35, 37–38
S1410 5, 21–23, 35, 39–40
S1420 6, 21–23, 35, 41–43
S2310 10, 26–28, 35, 44–45
S2320 11, 26–28, 35, 46–47
S2410 12, 29–31, 35, 48–50
S2420 13, 29–31, 35, 51–53
Safety instructions i
Settings 35
Share a call 36, 37, 39, 41, 44, 46, 48, 51
Speakerphone 36, 37, 39, 41, 44, 46, 48, 51
Start a conference call 38, 43, 47, 53
Switch a call 39, 41, 48, 51
Switch a conference call 43, 53
T
Technical specifications 60–62
Telephone installation 18–36
Telephone layout 3–17
Telephone operation 36–53
Telephone settings 35
Troubleshooting 54–55
U
USB port 40, 43, 50, 53
Users of implanted cardiac pacemakers 56
V
Volume 36, 37, 40, 42, 44, 46, 49, 52
VTech Hospitality limited warranty program 57
W
Wall mount 19, 23, 24, 27, 31, 32
Warranty 57
92
91-003837-040-100
VTECH TELECOMMUNICATIONS LTD.
A member of THE VTECH GROUP OF COMPANIES.
Distributed in the U.S.A. by VTech Communications, Inc., Beaverton, Oregon 97008.
Distributed in Canada by VTech Technologies Canada Ltd., Richmond, B.C. V6W 1L5.
VTech is the registered trademark of VTech Holdings Limited.
Copyright © 2012 for VTECH TELECOMMUNICATIONS LTD.
All rights reserved. Printed in China.