VTech Telecommunications 80-H0CX-40 SIP Cordless Phone - Base Unit User Manual

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SIP Cordless Series
Master User Guide
Models:
Colour cordless 1-line hotel telephone - LS-S3410/LS-S3410-USB
Colour cordless 2-line hotel telephone - LS-S3420/LS-S3420-USB
Cordless 1-Line accessory colour Handset - C5400
Cordless 2-Line accessory colour Handset - C5500
Cordless Charging Stand - C5011
Add-On Module for USB charging - C5021-USB
Important safety instructions
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock
and injury, including the following:
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
21.
22.
23.
This product should be installed by a qualified technician.
This product should only be connected to the host equipment and never directly to the network such as Public Switch Telephone
Network (PSTN) or Plain Old Telephone Services (POTS).
Read and understand all instructions.
Follow all warnings and instructions marked on the product.
Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
Do not use this product near water such as near a bath tub, wash bowl, kitchen sink, laundry tub or swimming pool, or in a wet
basement or shower.
Do not place this product on an unstable table, shelf, stand or other unstable surfaces.
Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation. To protect them from
overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This
product should never be placed near or over a radiator or heat register. This product should not be placed in any area where
proper ventilation is not provided.
This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the
type of power supply on the premises, consult your dealer or local power company.
Do not allow anything to rest on the power cord. Do not install this product where the cord may be walked on.
Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch
dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product.
To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or
removing parts of the telephone base or handset other than specified access doors may expose you to dangerous voltages or
other risks. Incorrect reassembling can cause electric shock when the product is subsequently used.
Do not overload wall outlets and extension cords.
Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions:
A. When the power supply cord or plug is damaged or frayed.
B. If liquid has been spilled onto the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered
by the operation instructions. Improper adjustment of other controls may result in damage and often requires extensive work
by an authorized technician to restore the product to normal operation.
E. If the product has been dropped and the telephone base and/or handset has been damaged.
F. If the product exhibits a distinct change in performance.
Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning.
Do not use the telephone to report a gas leak in the vicinity of the leak. Under certain circumstances, a spark may be created
when the adapter is plugged into the power outlet, or when the handset is replaced in its cradle. This is a common event
associated with the closing of any electrical circuit. The user should not plug the phone into a power outlet, and should not put
a charged handset into the cradle, if the phone is located in an environment containing concentrations of flammable or flamesupporting gases, unless there is adequate ventilation. A spark in such an environment could create a fire or explosion. Such
environments might include: medical use of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline
vapors; etc.); a leak of natural gas; etc.
Only put the handset of your telephone next to your ear when it is in normal talk mode.
The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to
hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.
Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check
with local codes for possible special disposal instructions.
In wall mounting position, make sure to mount the telephone base on the wall by aligning the eyelets with the mounting studs of
the wall plate. Then slide the telephone base down on both mounting studs until it locks into place. Refer to the full instructions
in Installation in the user’s manual.
CAUTION: Keep small metallic objects such as pins and staples away from the handset receiver.
CAUTION: There may be a risk of explosion if a wrong type of handset battery is used (S1410, S1420, LS-S3410/
LS-S3410-USB, LS-S3420, C3400, C3500, C4400, C4500, CTM-S241HS, CTM-S242HS, CTM-S241SD, CTM-242SD,
CTM-S2411, CTM-S2421, CTM-C4401 and CTM-C4501). Use only the supplied rechargeable battery (BT264392/BT266342)
or replacement battery (BT266342). Dispose of used batteries according to the information in The RBRC® seal in the user’s
manual.
The equipment is to be supplied from an identified USB port complying with the requirements of Limited Power Source.
24. Warning: The product included (ITE) in this manual is to be connected only to PoE networks without routing to the outside plant.
SAVE THESE INSTRUCTIONS
Table of contents
Parts checklist...............................................................................................................................1
Telephone layout...........................................................................................................................2
Colour cordless 1-line - LS-S3410/LS-S3410-USB........................................................................2
Colour cordless 2-line - LS-S3420..................................................................................................3
Installation......................................................................................................................................4
Colour cordless 1-line/2-line - LS-S3410/LS-S3410-USB/LS-S3420.............................................4
Colour cordless 1-line/2-line - LS-S3410/LS-S3410-USB/LS-S3420.............................................5
Telephone operation.....................................................................................................................7
Colour cordless 1-line - LS-S3410/LS-S3410-USB........................................................................7
Colour cordless 2-line - LS-S3420..................................................................................................9
Appendix......................................................................................................................................11
Troubleshooting.............................................................................................................................11
Precautions for users of implanted cardiac pacemakers...............................................................13
Operating range.............................................................................................................................13
About cordless telephones............................................................................................................13
The RBRC® seal............................................................................................................................13
FCC, ACTA and IC regulations.....................................................................................................14
Energy-saving charging mode......................................................................................................15
Maintenance..................................................................................................................................15
Technical specifications................................................................................................................16
ii
Parts checklist
Items contained in the respective telephone package:
Model number
LS-S3410/
Parts included
BY 1021
Model name
Colour cordless
1-line
Cordless handset
Battery
Telephone base
Cordless handset
Battery
Telephone base
Cordless handset
Battery
LS-S3410-USB
BY 1021
Colour cordless
1-line
Telephone base
LS-S3420
BY 1021
Colour cordless
2-line
Power adapter
for add-on USB
charging ports
Telephone layout
Colour cordless 1-line - LS-S3410/LS-S3410-USB
MESSAGE WAITING LED
SPEED DIAL KEYS
/FIND HANDSET
MESSAGE
MUTE
LINE KEY
VOLUME UP/DOWN
SPEAKER
ADD-ON USB PORT
/BUILT-IN USB PORT
(OPTIONAL FOR
LS-3410 USB ONLY;
FOR CHARGING ONLY)
(FOR CHARGING ONLY)
4 NAVIGATION KEYS
& MENU/SELECT
EMERGENCY
TALK
ROOM
SERVICE
HEADSET JACK
& COVER
OFF
/SPEAKER
INTERCOM
BATTERY
COMPARTMENT
COVER
SPEAKER
MUTE
MESSAGE
NOTE: Keep the slide switch (inside the phone) on the left side to maintain normal telephone operation.
Telephone layout
Colour cordless 2-line - LS-S3420
MESSAGE WAITING LED
MESSAGE
MUTE
LINE 1/LINE 2
VOLUME UP/DOWN
SPEAKER
/BUILT-IN USB PORT
(FOR CHARGING ONLY)
4 NAVIGATION KEYS
& MENU/SELECT
EMERGENCY
LINE 1
ROOM
SERVICE
HEADSET JACK
& COVER
LINE 2
/SPEAKER
INTERCOM
BATTERY
COMPARTMENT
COVER
SPEAKER
MUTE
MESSAGE
NOTE: Keep the slide switch (inside the phone) on the left side to maintain normal telephone operation.
Telephone layout
SPEED DIAL KEYS
/FIND HANDSET
Installation
Colour cordless 1-line/2-line - LS-S3410/LS-S3410-USB/LS-S3420
Telephone base installation
1. Plug a Cat-5 network cable into the RJ-45 LAN port on the telephone base and the network wall jack with Power over Ethernet
(PoE).
Network wall jack
with Power over
Ethernet (PoE)
Cat-5 network cable
To RJ-45 LAN port
2. Once installed, the telephone begins a four-step initialization and system registration process.
•
For LS-S3410/LS-S3410-USB: (1) The MUTE key and the /SPEAKER key turn on and then go off. (2) The MUTE key
flashes.
(3) The MUTE key stops flashing and then the /SPEAKER key flashes. (4) The MESSAGE WAITING LED, LINE, MUTE
and /SPEAKER illuminate for 500ms when initialization and system registration are successful.
For LS-S3420: (1) The MUTE key and the /SPEAKER key turn on and then go off. (2) The MUTE key flashes.
(3) The MUTE key stops flashing and then the /SPEAKER key flashes. (4) The MESSAGE WAITING LED, LINE 1,
LINE 2, CONF, MUTE and /SPEAKER illuminate for 500ms when initialization and system registration are successful.
If the system registration fails, the /SPEAKER key blinks twice every second. To reset, disconnect the Cat-5 network cable
from the network wall jack with Power over Ethernet (PoE) and then reconnect.
•
NOTE: For LS-S3410-USB, you need to plug in the power adapter to the base and a standard wall jack, so that the add-on
charging port can function.
CAUTION:
Use only the supplied Cat-5 network cable. Cat-5 network cable is not designed for use in any other IT devices. Misuse of Cat-5 network cable on
your other IT devices shall be prohibited. To order a replacement, call 1-888-907-2007.
Installation
Colour cordless 1-line/2-line - LS-S3410/LS-S3410-USB/LS-S3420
Handset battery installation
Install the battery as shown below.
Slide open the handset cover.
Plug the battery connector securely into the socket inside the handset battery compartment.
Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment.
Slide the handset cover back until it securely clicks into place.
BY 1021
CAUTIONS:
• There may be a risk of explosion if a wrong type of handset battery is used. Use only the supplied rechargeable battery (BT264392/BT266342)
or replacement battery (BT266342). To order a replacement, call 1-888-907-2007.
• FCC ID is shown on the back of the cordless handset body after the handset cover is removed.
• Dispose of used batteries according to the information in The RBRC® seal on page 13.
Installation
BY 1021
1.
2.
3.
4.
Installation
Colour cordless 1-line/2-line - LS-S3410/LS-S3410-USB/LS-S3420
Handset registration
Place the cordless handset on the telephone base cradle. Handset registration happens automatically the first time a cordless
handset is placed on the telephone base. When the registration process completes, the MESSAGE WAITING LED flashes once and
you hear 3 rising beeps as confirmation. Each telephone base accommodates up to 4 cordless handsets. When you already have
4 registered handsets, you can replace one of them by a new handset if any one of the 4 registered handsets is disconnected from
the base. For example, it is out of range, or its battery is removed or depleted. The previous registered handset is then deregistered
from the telephone base.
Register a handset to another telephone base
Any contemporary cordless 1-line handset can register to any contemporary cordless 1-line telephone base. Any contemporary
cordless 2-line handset can register to any contemporary cordless 2-line telephone base.
When a registered cordless handset is idle, place it on another telephone base. This cordless handset automatically registers to the
new telephone base.
Handset battery charging
The battery must be fully charged before using the cordless handset for the first time. The CHARGE LED turns on when the
cordless handset is charging on the telephone base, charging base or charging stand. The battery is fully charged after 16 hours
of continuous charging. For best performance, keep the cordless handset in the telephone base, charging base or charging stand
when not in use.
Telephone operation
Colour cordless 1-line - LS-S3410/LS-S3410-USB
Using the cordless handset and the telephone base
The cordless handset and the telephone base cannot be used on the same call. However, calls can be switched between the
cordless handset and the telephone base speakerphone.
When the cordless handset or the telephone base is in use, the TALK key on the cordless handset and the LINE key on the
telephone base illuminate.
Receive a call
When there is an incoming call, the telephone rings. The LINE key and the MESSAGE WAITING LED on the telephone base flash,
and the TALK key on the cordless handset flashes.
To answer a call using the cordless handset while it is not on the telephone base, charging base or charging stand:
On the cordless handset, press TALK or /SPEAKER. The TALK key illuminates when phone line is in use. The /SPEAKER key
illuminates when in speakerphone mode.
To answer a call using the cordless handset while it is cradled on the telephone base, charging base or charging stand:
Lift the cordless handset from the telephone base, charging base or charging stand. The TALK key illuminates when the phone line
is in use. The /SPEAKER key illuminates when in speakerphone mode.
To answer a call using the telephone base:
On the telephone base, press LINE or /SPEAKER. The LINE key illuminates when the phone line is in use. The
key illuminates when in speakerphone mode.
/SPEAKER
Place a call
To place a call using the cordless handset:
On the cordless handset, press TALK or /SPEAKER. Listen for a dial tone and then dial the desired number. The TALK key
illuminates when the phone line is in use. The /SPEAKER key illuminates when in speakerphone mode.
To place a call using the telephone base:
On the telephone base, press LINE or /SPEAKER. Listen for a dial tone and then dial the desired number, or press a Speed Dial
key to dial a programmed number. The LINE key illuminates when the phone line is in use. The /SPEAKER key illuminates when
in speakerphone mode.
End a call
To end a call when using the cordless handset:
Press OFF on the cordless handset or place it in the telephone base, charging base or charging stand. The call ends when all
handsets hang up.
To end a call when using the telephone base:
Press LINE or /SPEAKER.
•
•
•
To switch a call from the cordless handset to the telephone base speakerphone, press /SPEAKER on the telephone base.
To switch a call from the telephone base speakerphone to the cordless handset which is not on the telephone base cradle,
press TALK or /SPEAKER on the cordless handset.
To switch a call from the telephone base speakerphone to the cordless handset which is cradled on the telephone base, lift the
cordless handset from the telephone base.
Share a call
During a call, another handset can join the call by pressing TALK or
/SPEAKER.
Handset speakerphone
During a call, press
/SPEAKER on the cordless handset to switch between speakerphone mode and handset earpiece mode.
Redial
The last dialed number on the cordless handset or the telephone base is stored for 15 minutes.
To redial the last dialed number from the cordless handset:
Press TALK or /SPEAKER to listen for a dial tone. Then press REDIAL.
To redial the last dialed number from the telephone base:
Press LINE or /SPEAKER to listen for a dial tone. Then press REDIAL.
Telephone operation
Switch a call between the cordless handset and the telephone base speakerphone
Telephone operation
Colour cordless 1-line - LS-S3410/LS-S3410-USB
Volume
Listening volume can be adjusted on the cordless handset and the telephone base.
To adjust the listening volume:
• During a call on the handset, press
or
listening volume.
• During a call on the telephone base, press
listening volume.
on it to adjust the listening volume. The next call returns to the default
or
on it to adjust the listening volume. The next call returns to the default
Ringer volume of the telephone base can be adjusted.
To adjust the ringer volume of the telephone base:
When the telephone base is idle, press
or
on it to adjust the ringer volume.
Mute
To mute the microphone:
1. During a call, press MUTE on the cordless handset. The MUTE light turns on when the mute function is turned on. You can hear
the party on the other end but they cannot hear you.
2. Press MUTE again to resume the conversation. The MUTE light turns off.
Message waiting indicator
When a voice message is received, the MESSAGE WAITING LEDs on the telephone base and handset flash.
Find handset
Use this feature to find all registered cordless handsets.
To start paging:
Press
/FIND HANDSET on the telephone base when the phone is not in use. All idle cordless handsets beep for 60 seconds.
To end paging:
• Press /FIND HANDSET again on the telephone base.
-OR• Press any key on the cordless handset to stop the paging tone.
USB port
The
port on the side of the telephone base can be used for charging devices (up to 1A @ 5V). Charging will be suspended
when there is an incoming call or the telephone is in use.
Telephone operation
Colour cordless 2-line - LS-S3420
Using the cordless handset and the telephone base
The cordless handset and the telephone base cannot be used on the same call. However, calls can be switched between the
cordless handset and the telephone base speakerphone.
When the cordless handset or the telephone base is in use, the corresponding line keys on the cordless handset and the telephone
base illuminate.
Receive a call
When there is an incoming call, the telephone rings. The corresponding line key and the MESSAGE WAITING LED on the
telephone base flash, and the corresponding line key on the cordless handset flashes.
To answer a call using the cordless handset while it is not on the telephone base, charging base or charging stand:
On the cordless handset, press the flashing line key for the ringing line, or press /SPEAKER. It automatically connects to
the ringing line. The respective line key illuminates when the phone line in use. The /SPEAKER key illuminates when in
speakerphone mode.
To answer a call using the cordless handset while it is resting on the telephone base, charging base or charging stand:
Pick up the cordless handset from the telephone base. It automatically connects to the ringing line. The respective line key
illuminates when the phone line is in use.
To answer a call using the telephone base:
On the telephone base, press the flashing line key, or /SPEAKER to pick up the ringing line. The respective line key illuminates
when the phone line is in use. The /SPEAKER key illuminates when in speakerphone mode.
Place a call
To place a call using the cordless handset:
On the cordless handset, press LINE 1, LINE 2 or /SPEAKER. Listen for a dial tone and then dial the desired number. The
respective line key illuminates when the phone line is in use. The /SPEAKER key illuminates when in speakerphone mode.
To place a call using the telephone base:
On the telephone base, press LINE 1, LINE 2 or /SPEAKER. Listen for a dial tone and then dial the desired number, or press
a Speed Dial key to dial a programmed number. The line key illuminates when the phone line is in use. The /SPEAKER key
illuminates when in speakerphone mode.
End a call
To end a call when using the cordless handset:
Press OFF on the cordless handset or place it in the telephone base, charging base or charging stand. The call ends when all
handsets hang up.
To end a call when using the telephone base:
Press /SPEAKER or the respective line key on the telephone base.
•
•
•
To switch a call from the cordless handset to the telephone base speakerphone, press the respective line key or /SPEAKER
on the telephone base.
To switch a call from the telephone base speakerphone to the cordless handset which is not on the telephone base cradle, press
the respective line key or /SPEAKER on the cordless handset.
To switch a call from the telephone base speakerphone to the cordless handset which is cradled on the telephone base, lift the
cordless handset from the telephone base.
Share a call
During a call on line 1 or line 2, press the respective line key or
/SPEAKER.
Handset speakerphone
During a call on the handset, press
earpiece mode.
/SPEAKER on the cordless handset to switch between speakerphone mode and handset
Speakerphone
When the telephone is idle, press
starting with line 1.
/SPEAKER on the cordless handset or the telephone base. The first available line is selected,
Telephone operation
Switch a call between the cordless handset and the telephone base speakerphone
Telephone operation
Colour cordless 2-line - LS-S3420
Redial
The last dialed number on the cordless handset or the telephone base is stored for 15 minutes.
To redial the last dialed number:
Press LINE 1, LINE 2 or /SPEAKER. Listen for a dial tone. Then press REDIAL.
Volume
Listening volume can be adjusted on the cordless handset and the telephone base.
To adjust the listening volume:
• During a call on the handset, press
or
listening volume.
• During a call on the telephone base, press
listening volume.
on it to adjust the listening volume. The next call returns to the default
or
on it to adjust the listening volume. The next call returns to the default
Ringer volume of the telephone base can be adjusted.
To adjust the ringer volume of the telephone base:
When the telephone base is idle, press
or
on it to adjust the ringer volume.
Call waiting
Call waiting supports 2-line phones configured as single SIP account only. To change the SIP account settings, refer to the
SIP Phone Configuration Guide for details.
1. When you hear a call waiting tone during a call, press the corresponding line key to put the current call on hold and take the new
incoming call.
2. Press the corresponding line key at any time to switch back and forth between calls.
Message waiting indicator (only for line 1)
When a voice message is received, the MESSAGE WAITING LEDs on the telephone base and handset flash.
Mute
To mute the microphone:
1. During a call, press MUTE on the cordless handset or the telephone base. The MUTE lights turns on when the mute function is
turned on. You can hear the party on the other end but they cannot hear you.
2. Press MUTE again to resume the conversation. The MUTE light turns off.
Find handset
Use this feature to find all registered cordless handsets.
To start paging:
Press /FIND HANDSET on the telephone base when the phone is not in use. All idle cordless handsets beep for 60 seconds.
To end paging:
• Press /FIND HANDSET again on the telephone base.
-OR• Press any key on the handset to stop the paging tone.
Computer port
You can route your computer through the COMPUTER port (RJ-45) on the side of the telephone base to get Internet access.
USB port
The
port on the side of the telephone base can be used for charging devices (up to 1A @ 5V). Charging will be suspended
when there is an incoming call or the telephone is in use.
10
Appendix
Troubleshooting
If you have difficulty with the telephones, please try the suggestions below. For customer service, visit our website at 			
www.vtechhotelphones.com or call 1-888-907-2007.
The telephone does not work at all.
• Make sure a Cat-5 network cable is plugged into the LAN port of the telephone base and the network wall jack with 		
Power over Ethernet (PoE).
• Make sure the battery is installed and charged correctly. For optimum daily performance, return the cordless handset to the
telephone base, charging base or charging stand after use.
• Unplug the Cat-5 network cable from the network wall jack. Wait for approximately 15 seconds, then plug it back in.
• Charge the battery in the cordless handset for up to 16 hours.
• If the battery is completely depleted, charge the battery for at least 30 minutes before use.
• Remove the battery and then install it again. If that still does not work, it may be necessary to purchase a new battery.
• Disconnect the telephone base from the network wall jack and connect a different working telephone. If the other telephone does
not work, the problem is probably in the wiring or network server.
• Make sure the energy-saving charging mode is not activated. If this mode is activated, all telephone functions will be disabled,
except battery charging (page 15).
There is no dial tone.
• Try all the above suggestions.
• The Cat-5 network cable may be defective. Install a new Cat-5 network cable.
• Make sure your network is providing Power over Ethernet (PoE).
• Disconnect the telephone base from the network wall jack and connect a different working telephone. If there is no dial tone on
this telephone either, the problem is in your wiring or network server.
• Make sure the initialization and system registration process completes. The speakerphone key blinks twice every second if there
are errors with the initialization and system registration process.
• Make sure the energy-saving charging mode is not activated. If this mode is activated, all telephone functions will be disabled,
except battery charging (page 15).
I cannot dial out.
• Try all the above suggestions.
• Make sure there is a dial tone before dialing. It is normal if the cordless handset takes a second or two to synchronize with the
telephone base before producing a dial tone. Wait an extra second before dialing.
• A prefix may be required for dialing some internal or external calls.
• Check your server settings. If other telephones in your hotel are having the same problem, the problem is in the wiring or network
server. Contact your telephone service provider (charges may apply).
The Speed Dial key does not work at all.
• The Speed Dial key may not be properly programmed.
The telephone does not store the last number dialed.
• For security, the last number dialed in the REDIAL memory will be automatically cleared after 15 minutes.
The telephone cannot register to the network server.
• Make sure your network is providing Power over Ethernet (PoE).
• Make sure the initialization and system registration process completes.
• If there is an error during the initialization and system registration process, the /SPEAKER key flashes twice every second.
Disconnect the Cat-5 network cable from the network wall jack and connect it back into the network wall jack with Power over
Ethernet (PoE) to start the initialization and system registration process again.
The battery does not charge in the cordless handset or the battery does not accept charge.
• Make sure the cordless handset is placed in the telephone base, charging base or charging stand correctly. The CHARGE LED
should be on.
11
Appendix
The LOW BATTERY LED illuminates on the cordless handset.
• Place the cordless handset in the telephone base, charging base or charging stand for recharging.
• Remove the battery and then install it again. Use it until fully depleted, then charge the cordless handset in the telephone base,
charging base or charging stand for up to 16 hours.
• If the above measures do not correct the problem, replace the battery.
Appendix
Troubleshooting
• Remove the battery and then install it again. Then charge for up to 16 hours.
• If the cordless handset is in the telephone base, charging base or charging stand but the CHARGE LED is not on, refer to
The charge LED is off below.
• If the battery is completely depleted, charge the cordless handset for at least 30 minutes before use.
• If the above measures do not correct the problem, replace the battery�.
The CHARGE LED is off.
• Clean the charging contacts on the cordless handset, telephone base, charging base and/or charging stand each month with a
pencil eraser or a dry non-abrasive fabric.
• Make sure the Cat-5 network cable is plugged in correctly and securely.
• Unplug the Cat-5 network cable. Wait for 15 seconds before plugging it back in.
The telephone does not ring when there is an incoming call.
• Make sure the Cat-5 network cable is plugged into the LAN port of the telephone base and the network wall jack with 		
Power over Ethernet (PoE).
• The cordless handset may be too far from the telephone base. Move it closer to the telephone base.
• Check your server or telephone administrative settings.
• If other telephone in your hotel are having the same problem, the problem is in the wiring or network server. Contact your
telephone service provider (charges may apply).
• Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try
installing your phone as far away as possible from these types of electronic devices.
• The Cat-5 network cable may be defective. Install a new Cat-5 network cable.
• Remove the battery and then install it again. Then place the cordless handset in the telephone base. Wait for the handset to
synchronize with the telephone base. Allow up to one minute for this to take place.
The cordless handset beeps and is not performing normally.
• Make sure the Cat-5 network cable is plugged into the LAN port of the telephone base and the network wall jack with 		
Power over Ethernet (PoE).
• Check your server or telephone administrative settings.
• Disconnect the telephone base from the network wall jack and connect a different working telephone. If the other telephone has the
same problem, the problem is in the wiring or network server. Contact your telephone service provider (charges may apply).
• Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try
installing your phone as far away as possible from these types of electronic devices.
There is interference during a telephone conversation, or the call fades in and out when I am using the cordless handset.
• The cordless handset may be out of range. Move the handset closer to the telephone base or adjust the setting of RF
transmission power.
• Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try
installing your phone as far away as possible from these types of electronic devices.
• If other telephones in your hotel are having the same problem, the problem is in the wiring or network server. Contact your
telephone service provider (charges may apply).
I hear other calls when using the telephone.
• Disconnect the telephone base from the network wall jack and connect a different working telephone. Check your server
settings. If calls are still not clear, the problem is probably in the wiring or network server. Contact your telephone service
provider (charges may apply).
I hear noise on the cordless handset and the keys do not work.
• Make sure a Cat-5 network cable is plugged in correctly and securely.
• Unplug the Cat-5 network cable. Wait for 15 seconds before plugging it back in.
12
Appendix
Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless telephones):
Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference
between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration,
WTR recommends to physicians that:
Pacemaker patients
• Should keep wireless telephones at least six inches from the pacemaker.
• Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it is turned ON.
• Should use the wireless telephone at the ear opposite the pacemaker.
WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones.
Operating range
The cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so,
the cordless handset and telephone base can communicate over only a certain distance - which can vary with the locations of the
telephone base, cordless handset, the weather, and the layout of the hotel.
When the cordless handset is out of range while on a call, the cordless handset rapidly beeps three times.
If there is a call while the handset is out of range, it may not ring, or if it does ring, the call may not connect well when you answer
the call. Move closer to the telephone base to answer the call.
If the handset moves out of range during a telephone conversation, there may be interference.
To improve reception, move closer to the telephone base.
About cordless telephones
• Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted
between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone
conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should
not think of cordless telephone conversations as being as private as those on corded telephones.
• Network wall jack: The telephone base of the cordless telephone must be connected to a working network wall jack with
Power over Ethernet (PoE). Calls cannot be made from the cordless handset if the telephone base is unplugged or switched off.
• Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to televisions and
VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of
a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR often reduces or
eliminates the interference.
• Rechargeable batteries: Exercise care in handling batteries in order not to create a short circuit with conducting material such as
rings, bracelets and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery
and the battery charger.
• Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture the battery.
Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.
The RBRC® seal
The RBRC® seal on the nickel-metal hydride battery indicates that VTech Communications, Inc. is voluntarily
participating in an industry program to collect and recycle these batteries at the end of their useful lives, when
taken out of service within the United States and Canada.
The RBRC® program provides a convenient alternative to placing used nickel-metal hydride batteries into the
trash or municipal waste, which may be illegal in your area.
VTech’s participation in RBRC® makes it easy for you to drop off the spent battery at local retailers participating
in the RBRC® program or at authorized VTech product service centers. Please call 1 (800) 8 BATTERYTM for
information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this
program is part of its commitment to protecting our environment and conserving natural resources.
RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.
Appendix
13
Appendix
FCC, ACTA and IC regulations
FCC Part 15
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation
of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the
interference at his own expense.
Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s
authority to operate the equipment.
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.
For cordless telephone only - Privacy of communications may not be ensured when using this telephone.
For cordless telephone only - To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy
that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested
and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall
be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 		
20 cm (8 inches) or more.
This Class A digital apparatus complies with Canadian ICES-003.
CAN ICES-3 (A)/NMB-3(A)
Industry Canada
This device complies with Industry Canada’s licence-exempt RSSs.
Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must
accept any interference, including interference that may cause undesired operation.
Privacy of communications may not be ensured when using this telephone.
The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada technical specifications were met.
This product meets the applicable Innovation, Science and Economic Development Canada technical specifications..
14
Appendix
Energy-saving charging mode
When this mode is activated, all telephone functions, except handset battery charging, will be disabled.
To activate the energy-saving charging mode in LS-S3410/LS-S3410-USB/LS-S3420 telephone base:
1. Remove the faceplate and overlay if they are on the telephone base.
2. When you see the slide switch inside the left hole, use a sharp object, such as a paper clip, to slide it to the right side.
To deactivate the energy-saving charging mode:
1. Remove the faceplate and overlay if they are on the telephone base.
2. When you see the slide switch inside the left hole, use a sharp object, such as a paper clip, to slide it to the left side.
Maintenance
Taking care of your telephone
Your telephone contains sophisticated electronic parts, so it must be treated with care.
Avoid rough treatment
Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.
Avoid water
Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install
the telephone base near a sink, bathtub or shower.
Electrical storms
Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using
electrical appliances during storms.
Cleaning your telephone
Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly
dampened with water or mild soap. Do not use excess water or cleaning solvents of any kind.
Remember that electrical appliances can cause serious injury if used when you are wet or standing in the water. If the telephone
base should fall into the water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE NETWORK CABLE FROM THE WALL. Then
remove the telephone by the unplugged cords.
Appendix
15
Appendix
Technical specifications
Colour cordless 1-line/2-line - LS-S3410/LS-S3410-USB/LS-S3420
Power requirement
Telephone base: PoE class 2 powered (48V)
Handset: 2.4V Ni-MH battery
USB charging port: 1A max.
Add-on USB charging ports (for LS-S3410-USB only): 2A max. each
Frequency control
Crystal controlled PLL synthesizer
Transmit frequency
Handset: 1921.536-1928.448 MHz
Telephone base: 1921.536-1928.448 MHz
Channels
Nominal effective range
Maximum power allowed by FCC and IC. Actual operating range may vary according to
environmental conditions at the time of use.
Speed Dial memory
Telephone base: up to 10 memory locations; up to 32 digits
16
VTECH TELECOMMUNICATIONS LTD.
A member of THE VTECH GROUP OF COMPANIES.
Distributed in the U.S.A. by VTech Communications, Inc., Beaverton, Oregon 97008.
Distributed in Canada by VTech Technologies Canada Ltd., Richmond, B.C. V6W 1L5.
VTech is the registered trademark of VTech Holdings Limited.
Copyright © 2018 for VTECH TELECOMMUNICATIONS LTD.
All rights reserved. Printed in China.
17

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