VXI 201549 BT Headset User Manual Blue Parrott B100 Wireless Headset User Guide

VXI Corporation BT Headset Blue Parrott B100 Wireless Headset User Guide

Users Manual

Download: VXI 201549 BT Headset User Manual Blue Parrott B100 Wireless Headset User Guide
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Document ID490358
Application IDzJY0MJ7eYL/cZBfQe+SvCA==
Document DescriptionUsers Manual
Short Term ConfidentialNo
Permanent ConfidentialNo
SupercedeNo
Document TypeUser Manual
Display FormatAdobe Acrobat PDF - pdf
Filesize43.55kB (544430 bits)
Date Submitted2004-11-22 00:00:00
Date Available2004-11-22 00:00:00
Creation Date2004-11-11 16:26:11
Producing SoftwareAcrobat Distiller 5.0.5 (Windows)
Document Lastmod2004-11-11 16:26:27
Document TitleBlue Parrott B100 Wireless Headset User Guide
Document CreatorAcrobat PDFMaker 5.0 for Word
Document Author: Melissa Green

Blue Parrott B100 Wireless Headset User Guide
TABLE OF CONTENTS
Box Contents
Basic Safety Instructions
Product Features
Glossary Of Terms
Operation Summary
Compatibility Information
Maximizing Range
Installation
Charging The Headset
Battery Information
Talk Time / Standby Time
Headset Adjustments / Microphone Positioning
Basic Operations
Make A Call / End A Call
Answer A Call / End A Call
Adjust Receive Volume
Microphone Mute On / Off
Switch From Headset To Handset
Switch From Handset To Headset
Call Waiting / Three-way conferencing
Pairing
Pair The Blue Parrott Base With A Different Bluetooth Headset
Pair The Blue Parrott Headset With A Bluetooth Cellular Phone
Visual And Audio Indicators Explained
FAQ’s (Frequently Asked Questions)
Legal
11
11
11
13
14
15
15
15
16
16
16
17
18
19
20
21
Box Contents
Blue Parrott B100 Base
Blue Parrott B100 Headset
Box Contents
AC adapter
Line cord
Quick start card
User manual
2 cord wraps
Basic Safety Instructions
Do not immerse the Blue Parrott B100 in water.
Plastic bags and small parts may cause choking if ingested. Keep them away from children and pets.
The battery is nickel metal hydride, after replacing; dispose of according to local waste disposal regulations.
Use only the power cord included with this product.
Avoid using during lightning storms.
Adjustable headband
Product Features
Blue Parrott B100 Headset
• Volume (increase) / Microphone mute
• Volume (decrease) control
• Multifunction button
• Indicator lights
• Adjustable headband
• Noise canceling microphone
• T-bar
Blue Parrott B100 Base
• Pairing control
• Indicator lights
• Headset charging contact
• Phone port
• Line port
• AC adapter port
• Cord slot
Multifunction button
T-bar
T-bar
Indicator Lights
Volume (increase) /
Microphone Mute
Volume Decrease
Noise Canceling Microphone
Pairing Control
Headset Charging Contact
Indicator Lights
Cord Slot
AC Adapter Port
Phone Port
Line Port
Glossary of Terms
Standby Mode – Headset is on and ready to get a dial tone, answer or end a call. Standby mode is automatic
when removing headset from the base. Turning off the headset while it is out of the base takes it out of standby
mode.
Pair / Pairing – Pairing is a simple and quick procedure that enables one Bluetooth product to communicate
with another Bluetooth product. Your Blue Parrott B100 headset and base have already been paired at the
factory. However, pairing is necessary when using other Bluetooth products with Blue Parrott.
Operation Summary
Your Blue Parrott B100 system consists of a base unit and a wireless headset.
It allows you to communicate on a phone call, hands free, via Bluetooth technology.
Compatibility Information
• Landline phones: Compatible with all home cordless and corded telephones. However, in the case of two-line
phones only the first line will be accessible. Call waiting and 3-way conferencing, which are services offered by
your telephone service provider, remain intact and can be activated via the headset. The telephone does not
need to be Bluetooth-enabled. Not recommended for use on digital office telephone lines.
• Bluetooth headsets: All Bluetooth headsets are compatible with the Blue Parrott base except Nokia® models
manufactured before 12-31-2003 and the Plantronics® M1500 and M3000 models.
• Bluetooth cellular phones: Bluetooth cellular phones are compatible with the Blue Parrott headset when the
cell phone’s pass code is set to 0000. Please consult your phone’s user manual to set the pass code.
Maximizing Range
The range of communication distance between the Blue Parrott B100 base and headset is up to 75 feet.
Certain environmental conditions can inhibit radio wave transmission, such as metal structured beams inside a
building. If range seems to be less than expected, try placing the base in another location in the house, if
possible. For maximum range, place the base unit at the highest possible elevation inside the building it will be
used in. Headset audio quality will suffer when you travel out of range. If this happens, simply move closer to
the base.
The range of communication distance between the Blue Parrott B100 headset and a Bluetooth cellular phone
is approximately 30 ft. The range of communication distance between the Blue Parrott B100 base and a
different Bluetooth headset varies and is dependent on the range capabilities set by the headset manufacturer.
Installation
The Blue Parrott B100 connects directly into the phone line wall jack. You may add a telephone directly to the
B100 system, or you can install it independently to its own telephone wall jack, which enables you to answer a
call on the headset in a location that is separate from your telephone.
However, if you install the Blue Parrott B100 base to a telephone wall jack separate from your phones’
location, be sure it is installed within the acceptable range from your phone so that you will be able to dial out
while wearing your headset (see Range on page 8).
STEP 1
STEP 2
STEP 3
STEP 1: Connect the Blue Parrott B100 to the telephone wall jack.
Take the “Line” cord that came with this unit and plug it into the “LINE” port on the bottom of the Blue Parrott
B100 base. Plug the other end into your telephone wall jack (if your phone is plugged in here, disconnect your
phone from the wall).
STEP 2 (Optional): Connect the Blue Parrott B100 to your telephone.
Take the cord that you removed from the wall jack (it should still be attached to your phone) and plug it into the
“PHONE” port on the bottom of the Blue Parrott B100 base.
STEP 3: Plug in the AC Adapter.
Plug the AC adapter into the “AC” port
on the bottom of the Blue Parrott B100 base. Be sure to position
the plug horizontally as shown. Plug the AC adapter into the wall electrical outlet.
•
•
•
•
Thread all cords through the cord slot with the AC cord running between the other two cords (if
applicable).
For proper stability, be sure all cords exit through the curved opening on the base.
You may bundle any loose or extra cord length together with the cord wraps.
A dim green light will appear on the face of the base unit indicating that the base is receiving power.
Note: More information on audio and visual indicators is available on page 19.
Charging The Headset
Before first time operation, place the headset securely in the base and allow the unit to charge undisturbed for
12 full hours. When fully charged the headset indicator light will turn green. A full charge will provide up to 6
hours of talk time before needing to be recharged.
After use, the headset indicator light will turn red when it is set back in the base. Red indicates normal
charging/operating mode. It is not necessary to wait for a green light to use the headset.
The headset’s audio and visual indicators will indicate the level of available battery power as follows.
When headset is in base:
• Green light: Fully charged
• Red light: Normal charging / Okay to use
When headset is removed from base:
• Flashing red light every few seconds: Low battery warning
• Double beep heard every 30 seconds: Low battery warning
When the headset indicates low battery power you will have only a few minutes until the headset loses power.
If you lose power during a call, simply pick up the handset on your phone before placing the headset back in
the charger base.
One hour of charge time will yield approximately one hour of talk time. In the meantime, you may use your
telephone handset to make or receive calls.
Battery Information
The Blue Parrott B100 battery is guaranteed for one year. To order a new battery, please call VXI at 1-800742-8588 or visit our website to order online at www.blueparrott.com. Instructions for easy installation of the
new battery will be included.
Talk Time And Standby Time
After the headset is fully charged, you will enjoy a total talk time of up to 6 hours and a standby time of up to
100 hours.
Headset Adjustments / Microphone Positioning
The Blue Parrott B100 includes a professional grade headset that offers stability and excellent audio quality.
Microphone positioning is important to ensure proper performance of the microphone.
•
1.
2.
3.
4.
Headset Adjustment
Place the headset on your head with the ear cushion on your left or right ear.
Swivel the microphone boom up and over, if necessary, to bring it to the chosen side.
Position the T-bar on the side of your head above your ear.
Slide headband in or out for a secure fit.
• Microphone Positioning
1. The microphone has the word TALK or a small dot imprinted on it. This mark must face your mouth.
2. For good quality voice input and effective background noise cancellation, be sure to position the
microphone a finger’s width away from your face, just below your bottom lip.
BASIC OPERATIONS
Standby Mode
See page 7 for definition of Standby Mode.
The headset is automatically in standby mode when you remove it from the base; therefore, a single press of
the multifunction button will obtain a dial tone, answer an incoming call, or end a call. After removing the
headset from the base, a yellow flashing light on the headset indicates that Standby Mode is active. If the
yellow light is not flashing, turn the headset on (instructions below).
Since standby time is extensive and the headset continues to charge any time it is stored in the base, it is
usually not necessary to turn off the headset to conserve battery power. However, if you wish to turn the
headset off and on, follow these steps.
Turning the headset off and on
• Off (standby mode not active):
Press and hold the multifunction button on the headset for about 3 seconds
until you hear 3 beeps that descend in tone. The yellow light on the headset
will stop flashing. The headset is now off and you are no longer in standby mode.
• On (standby mode active):
Press and hold the multifunction button on the headset for about 3 seconds until you hear 3 beeps that ascend
in tone. The yellow light on the headset will flash every few seconds.
The headset is now on and you are in standby mode.
Make A Call / End A Call
You will need your phone to dial the phone number, however, you may end the call remotely.
Make A Call
Before you begin, make sure the headset is in standby mode.
1. Put the headset on and position the microphone properly.
2. Quickly press and release the multifunction button on the headset for 1 second. Afterwards you will hear a
single beep. Following a brief pause (as long as 4 seconds) you will hear the second beep and then a dial
tone.
3a. Corded phones: Remove the handset from the cradle and dial as usual. After the phone begins to ring you
may place the handset back in the cradle (the call will not be disconnected).
3b. Cordless phones: Press the talk/start button and dial as usual. After the phone begins to ring you may turn
the handset off (the call will not be disconnected).
Note: Lifting or hanging up the telephone handset while a call is in progress on the headset will not
disconnect the call.
End the Call
Quickly press and release the multifunction button on the headset for 1 second. Afterwards, you will hear a
single beep. The call will be disconnected and the headset will revert to standby mode.
Answer A Call / End A Call
The Blue Parrott B100 can answer and end calls remotely.
Answer A Call
Before answering, make sure the headset is in standby mode.
1. Put the headset on and position the microphone properly.
2. Within approximately one second the base will detect the incoming call and the green light on the base will
flicker rapidly. You will hear a series of melodic tones in the headset indicating an incoming call.
3. Press the multifunction button on the headset for 1 second, then release. Then you will hear a single beep.
After 2-5 seconds you will be connected to the call.
End the Call
Quickly press the multifunction button on the headset for 1 second. Afterwards, you will hear a single beep.
The call will be disconnected and the headset will revert to standby mode.
Adjust Receive Volume
To adjust the volume in your earpiece, press the increase or decrease volume button for 1 second, then
release. Repeat until volume is at desired level. You will hear a single beep each time you press the button.
Mute The Microphone On The Headset
To mute the microphone, press and hold down the Increase Volume button for 4 seconds. You will hear a
beep and the microphone will mute. A beep will be heard periodically indicating that the microphone is in mute
mode. This will not be heard on the other end of the call.
Un-Mute The Microphone On The Headset
To un-mute the microphone, press and hold down the Increase Volume button for 4 seconds You will hear a
beep and the microphone will un-mute.
Switch From Handset To Headset While On A Call
1. Before hanging up the handset, make sure the headset is in Standby Mode and then activate the headset by
quickly pressing the multifunction button for 1 second. Afterwards you will hear a single beep and both handset
and headset will be on the call.
2. Next, hang up the handset as you normally would. The call will remain active on the headset until the parties
end the call.
Switch From Headset To Handset While On A Call
1. Before disconnecting the headset from the call, remove the handset from the phone’s cradle (corded
phones) or turn the handset on (cordless phones). Both the headset and the handset will be on the call.
2. Next, quickly press the multifunction button on the headset for 1 second. Afterwards you will hear a single
beep in the headset as the headset disconnects. The call will remain active on the handset until the parties
hang up.
Call Waiting / Three-Way Conferencing
If your phone service includes call waiting or three-way conferencing, it is possible to use these services with
your Blue Parrott B100 headset. The multifunction button on the headset will take the place of the Flash button
(cordless) or hook switch (corded) on your phone.
• Call Waiting
1. When a second call is incoming, you will hear your service provider’s standard call-waiting tone in your
headset.
2. Be sure your telephone handset has been hung up (corded) or turned off (cordless).
3. Press the multifunction button on the headset twice rapidly. Do not hold down the button too long or you
will disconnect the call.
4. You will be connected to the second call and the first call will be put on hold.
5. You can switch between callers as often as you like by pressing the multifunction button on the headset
twice rapidly.
6. When you are ready to hang up, quickly press the multifunction button for 1 second. Afterwards, you
will hear a single beep and the calls will be disconnected.
Note: If you do not want to answer the second incoming call, simply keep talking. You will hear the beep
periodically reminding you of the second call until you retrieve the call or the caller hangs up.
• Three-Way Conferencing
It is recommended that you initiate three-way conferencing on your telephone first, and then switch from the
handset to the headset after the parties are on the call (see Switch From Handset To Headset While On A Call
on page 15). Or if desired, you way initiate three-way conferencing via the headset, as follows:
1. Be sure the headset is in Standby Mode.
2. Press the Multifunction button for 1 second, and release. After a brief pause, you will hear a
dial tone.
3. Remove the handset from the cradle (corded phone), or push the Talk/On button (cordless
phone) and dial one of your parties. When the phone begins to ring hang up (or turn off) the
handset.
4. When the second party answers, tell them to stay on the line.
5. Initiate the flash/hook switch function by pressing the multifunction button on the headset
twice rapidly. Do not hold the button down too long or you will disconnect the call.
Afterwards, you will hear a beep followed by a dial tone.
6. Remove the handset from the cradle (corded phone), or push the Talk/On button (cordless
phone) and dial the third party. When the phone begins to ring hang up (or turn off) the
handset.
7. When the third party answers, press the multifunction button twice rapidly to connect all
three parties. Do not hold the button down too long or you will disconnect the call.
8. To disconnect all parties, press the Multifunction button for 1 second, and release.
PAIRING
See page 7 for definition of Pairing.
Your Blue Parrott B100 headset and base were paired in advance at the factory. Therefore it is not necessary
to follow pairing procedure for this unit. However, both the headset and the base unit may be paired with up to
ten Bluetooth products that have the hands free/headset profile. To pair other Bluetooth units, please follow the
instructions below.
•
1.
2.
3.
4.
5.
Pair The Blue Parrott B100 Base With A Different Bluetooth Headset
Make sure the AC adapter for the Blue Parrott B100 base is plugged into the wall.
Turn off the Blue Parrott B100 headset.
Position the Blue Parrott B100 base and the alternate headset to be paired no more than 3 feet apart.
Follow your headset’s user manual instructions for putting the headset into pairing mode.
Press and hold down the Pairing button on the base for about 5 seconds until the red and orange lights
flash alternately and then go off. Release the Pairing button.
IMPORTANT: When using a Bluetooth headset from a different manufacturer, be sure to remove the Blue
Parrott B100 headset from the base for proper operation. To charge a different Bluetooth headset, use the
charger that came with your headset.
• Pair The Blue Parrott B100 Headset With A Bluetooth Cellular Phone
Make sure the headset is off before pairing. See “Turning the Headset off – page 13)
1. Distance yourself at least 50 feet away from the Blue Parrott base or unplug the base.
2. Refer to your phone’s user manual for pairing instructions. The phone’s pass code must be set to 0000.
3. Press and hold down the multifunction button on the headset until the yellow and red indicator lights on
the headset flash alternately and then go off. Release the multifunction button. Pairing is complete.
VISUAL AND AUDIO INDICATORS EXPLAINED
Headset Indicator Lights/ In Base:
No lights
Green light
Red Light
Headset not receiving charge
Operational/Full charge/Ok to use
Operational/Continual charging /Ok to use
Headset Indicator Lights/ Off Base:
Yellow flashing
Red light flashes every few seconds
Red and yellow lights flash alternately and then stop
Headset Audio Indicators:
3 beeps that descend in tone
3 beeps that ascend in tone
1 single beep
Series of melodic tones
Double beep every 30 seconds
In standby mode
Low battery warning
Pairing successful
Headset off (end standby mode)
Headset on (in standby mode)
Follows press of multifunction button to obtain a dial tone,
answer or end a call, mute or un-mute
Volume increase/decrease
Incoming call
Low battery warning
Base Unit Indicator Lights:
Dim green
Yellow flashing
Yellow flashing/fast flickering green light
Yellow flashing/bright green
Red and orange lights flash alternately and then stop
No lights
Base receiving power/not on a call
Standby mode
Incoming call
Call in progress
Pairing successful
Unit not receiving power
FAQ’s
Why don’t I hear a dial tone?
1. Make sure the headset is in standby mode. The yellow light on the headset should be flashing
every few seconds when it is removed from the base.
2. Be sure the telephone line from the wall is connected to the Blue Parrott B100 base (not into the
phone).
3. Check to make sure the unit is receiving power from the wall outlet and that the connections are
secure. You should see a green light on the base.
4. Did you charge the headset for 12 full hours before first use?
5. Check that you remembered to hang up the receiver or switch off your cordless after you dialed
your last call and then activated your headset.
How long do I have to charge the headset before I can use it?
You should charge the headset for 12 consecutive hours before first use. After that, the headset will continue
to charge any time it is mounted in the base.
Can I still use my telephone features?
Yes, you can utilize your phone’s features as you normally would.
Can I still use services offered by my telephone company?
Yes. Call waiting and 3-way conferencing are still possible. Consult this user guide for instructions. The Blue
Parrott B100 does not affect caller ID.
Can I use a different Bluetooth headset with the Blue Parrott B100 base?
Yes. Read the “Pairing” and “Compatibility” sections of this user guide.
Can I use the Blue Parrott B100 headset with a Bluetooth mobile phone?
Yes. Read the “Pairing” and “Compatibility” sections of this user guide.
Why do people have trouble hearing me?
Check microphone placement (page 12).
Check for low battery warning (page 11)
USA FCC Part 15
FCC Notice to Users/Product Statements
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) This device must accept any interference received,
including interference that may cause undesired operation.
Users are not permitted to make changes or modify the device in any way. Changes or modifications not
approved by VXI Corporation will void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
The user must place the base at least 8” (20cm) or more from any personnel and must not be co-loaded or
operating in conjunction with any other antenna or transmitter in order to comply with FCC RF exposure
requirements.
USA FCC Part 68
FCC Notice to Users/Product Statements
1. This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the
bottom of the base of this equipment is a label that contains, among other information, a product identifier in
the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.
2. If this device is malfunctioning, it may also be causing harm to the telephone network. The device should
then be disconnected until the source of the problem can be determined and until repair has been made. If this
is done, the telephone company will notify you in advance that temporary discontinuance of service may be
required. But if advance notice is not practical, the telephone company will notify the customer as soon as
possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.
3. The Universal Service Order Codes (USOC) for both the Line port and Phone port beneath the base is RJ11C. The Facility Interface Code (FIC) is 02LS2. Finally 9.0F is the Service Order Code (SOC).
4. The telephone company may make changes in its facilities, equipment, operations and/or procedures that
may affect the operation of this equipment. If this happens, the telephone company will provide advanced
notice in order for you to take the necessary steps to maintain uninterrupted service.
5. If the telephone company requests information on what equipment is connected to their lines, inform them
of:
(a) The telephone number that this unit is connected to.
(b) The FCC Registration number located on the label.
6. A plug and jack used to connect this equipment to the premises wiring and telephone network must comply
with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord
and modular plug is provided with this product. It is designed to be connected to a compatible modular jack
that is also compliant. See installation instructions for details.
7. The REN is used to determine the number of devices that may be connected to a telephone line. Excessive
RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not
all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be
connected to a line, as determined by the total RENs, contact the local telephone company. For products
approved after July 23, 2001, the REN for this product is part of the product identifier that has the format
US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of
0.3). For earlier products, the REN is separately shown on the label.
8. If trouble is experienced with this Blue Parrott B100 system, for repair or warranty information, please
contact VXI Corporation 1-800-742-8588 or via the web site at www.blueparrott.com. If the equipment is
causing harm to the telephone network, the telephone company may request that you disconnect the
equipment until the problem is resolved.
9. Repair of this product must be handled by a VXI Corporation. For more information about repairs, please
read the warranty section of this user guide or call VXI Corporation at 1-800-742-8588.
10. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public
service commission or corporation commission for information.
11. If your home has specially wired alarm equipment connected to the telephone line, ensure the installation
of this Blue Parrott B100 does not disable your alarm equipment. If you have questions about what will disable
alarm equipment, consult your telephone company or a qualified installer.
Canada
IC Notice to Users/Product Statements
Operation is subject to the following two conditions:
(1) This device may not cause interference and (2) This device must accept any interference, including
interference that may cause undesired operation of the device.
The term “IC:” before the certification/registration number only signifies that registration was performed based
on a Declaration of Conformity indicating that Industry Canada technical specifications were met. It does not
imply that industry Canada approved the equipment.
Canada Terminal equipment
IC Notice to Users/Product Statements
NOTICE: This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications.
This is confirmed by the registration number.
VXI LIMITED WARRANTY
VXI consumer products (one year warranty)
1. VXI warrants that your Blue Parrott B100 system will be free from defects in material and workmanship for
one year from the date of purchase. If, during the first year from the date of purchase, your Blue Parrott B100
system fails to work due to a defect in material or workmanship, VXI will repair or replace the product, at its
election, free of charge. Without proof of purchase, the warranty period begins on the date of manufacture. All
products returned to VXI after the one-year warranty period will be repaired as “out-of-warranty” products, and
you will be billed for repairs pursuant to the out-of-warranty repair provisions set out below.
2. The foregoing limited warranty does not cover equipment failure attributable to accident, improper operation,
misuse, abuse, or any cause other than defects in the materials or workmanship of VXI’s products.
3. VXI’s obligations under this warranty are limited to repair or replacement (at our option) of any defective part
returned to VXI, freight prepaid. Returned products require a Return Authorization that may be obtained by
calling customer service at 1-800-742-8588.
4. THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. Some jurisdictions do not permit the exclusion of implied warranties and the foregoing exclusions
may not apply to you.
5. In no event shall VXI be responsible for any other damages whatsoever, including direct, indirect, special,
incidental, consequential, or other damages for breach of this or any other warranty, express or implied.
6. Products returned to VXI for in-warranty and out-of warranty repairs, freight prepaid and with proper Return
Authorization, will be return shipped to the customer at VXI’s expense.
For customer service, please call:
VXI Corporation
1-800-742-8588 or 603-742-2888
Technical support is available on our web site at: www.blueparrott.com

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