Verifone PP1000SECTLS POS Terminal User Manual Rev 1

VeriFone Inc POS Terminal Rev 1

user manual Rev.1

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SETUPAttaching Controller Cable336(,167$//$7,21*8,'( 175%URZVHWRWKH,1)ILOHSURYLGHGE\9HUL)RQHZKHQVSHFLI\LQJWKHGULYHUORFDWLRQ:KHQWKHLQVWDOODWLRQFRPSOHWHVFKHFNWKHOLVWRISRUWVRQWKH'HYLFH0DQDJHUWRVHHWKHQHZO\LQVWDOOHG86%GHYLFHConnecting viaRS232 Cable 8VHWKH56FDEOH931&%/$WRFRQQHFWWKH33VHWRD9[KRVWGHYLFH1&RQQHFWWKHFDEOHWRWKH33VHVHH$WWDFKLQJ&RQWUROOHU&DEOH2&RQQHFWWKH56MDFNWRWKHKRVWGHYLFHFigure 10 Connecting PP1000se to Vx Terminal Via RS2323&ORVHWKHGHYLFHFRYHUVWKHQSRZHUXSWKH33VHDQGWKHKRVWGHYLFH4:DLWXQWLOWKHKRVWGHYLFHUHFRJQL]HVWKHQHZKDUGZDUHCAUTION8VHRQO\86%FHUWLILHGFDEOHVLIDQH[WHQVLRQFDEOHLVUHTXLUHGZKHQFRQQHFWLQJWRWKHGHYLFH¶V86%SRUWNOTE<RXFDQILQGDQGGRZQORDGDGGLWLRQDOLQVWUXFWLRQVDQGGHYLFHGULYHUVIURPWKH9HUL)RQH7HFKQLFDO6XSSRUWSDJHKWWSVXSSRUWYHULIRQHFRPYHULIRQHVXSSRUWKRPHGRVX 8102312QZABCDEF34GHI5JKLMNO67PRS8TUVWXY90
SETUPAttaching Controller Cable18 336(,167$//$7,21*8,'(5%URZVHWRWKH,1)ILOHSURYLGHGE\9HUL)RQHZKHQVSHFLI\LQJWKHGULYHUORFDWLRQ:KHQWKHLQVWDOODWLRQFRPSOHWHVFKHFNWKHOLVWRISRUWVRQWKH'HYLFH0DQDJHUWRVHHWKHQHZO\LQVWDOOHG86%GHYLFHConnecting viaSerial Cable withDC Input8VHWKHFRLOHGVHULDOFDEOH931&%/$DQGSRZHUFDEOH931[[[[[[[[[WRFRQQHFWWKH33VHWRDQHOHFWURQLFFDVKUHJLVWHU(&5RUDKRVWFRPSXWHU1&RQQHFWWKHFDEOHWRWKH33VHVHH$WWDFKLQJ&RQWUROOHU&DEOH2$WWDFKWKHVHULDOMDFNWRWKH(&5RUKRVWFRPSXWHUDQGWLJKWHQWKHWKXPEVFUHZVFigure 11 Connecting PP1000se to an ECR via Powered Serial Cable3&RQQHFWWKHSRZHUSOXJ931[[[[[[[[[LQWRWKH'&MDFN4&RQQHFWWKHSRZHUFDEOHWRDQH[WHUQDOSRZHUVXSSO\CAUTION8VHRQO\86%FHUWLILHGFDEOHVLIDQH[WHQVLRQFDEOHLVUHTXLUHGZKHQFRQQHFWLQJWRWKHGHYLFH¶V86%SRUWNOTE<RXFDQILQGDQGGRZQORDGDGGLWLRQDOLQVWUXFWLRQVDQGGHYLFHGULYHUVIURPWKH9HUL)RQH7HFKQLFDO6XSSRUWSDJHKWWSVXSSRUWYHULIRQHFRPYHULIRQHVXSSRUWKRPHGRABC12QZABCDEF34GHI5JKLMNO67PRS8TUVWXY90
SETUPInstalling or Replacing SAM Card (CTLS Version Only)336(,167$//$7,21*8,'( 195&ORVHWKHGHYLFHFRYHUVWKHQSRZHUXSWKH33VHDQGWKHKRVWGHYLFHInstalling orReplacing SAMCard (CTLSVersion Only)8VHWKHIROORZLQJSURFHGXUHVWRLQVWDOODVHFXULW\DFFHVVPRGXOH6$0FDUGRUUHSODFHDQROGFDUG7KLVVWHSLVQHFHVVDU\RQO\IRUFRQWDFWOHVVPRGHOVRIWKH33VHTo change or installSAMs 1'LVFRQQHFWWKHGHYLFHIURPLWVSRZHUVXSSO\LI\RXDUHXVLQJDQH[WHUQDOSRZHUVRXUFH2'LVFRQQHFWWKHFRQWUROOHUFDEOHIURPWKH33VH33ODFHWKH33VHIDFHGRZQRQDVRIWFOHDQVXUIDFHWRSURWHFWWKHVFUHHQIURPVFUDWFKHVCAUTION8VHRQO\86%FHUWLILHGFDEOHVLIDQH[WHQVLRQFDEOHLVUHTXLUHGZKHQFRQQHFWLQJWRWKHGHYLFH¶V86%SRUWNOTE<RXFDQILQGDQGGRZQORDGDGGLWLRQDOLQVWUXFWLRQVDQGGHYLFHGULYHUVIURPWKH9HUL)RQH7HFKQLFDO6XSSRUWSDJHKWWSVXSSRUWYHULIRQHFRPYHULIRQHVXSSRUWKRPHGRCAUTION2EVHUYHVWDQGDUGSUHFDXWLRQVLQKDQGOLQJHOHFWURVWDWLFDOO\VHQVLWLYHGHYLFHV(OHFWURVWDWLFGLVFKDUJHVFDQGDPDJHWKHHTXLSPHQW9HUL)RQHUHFRPPHQGVXVLQJDJURXQGHGDQWLVWDWLFZULVWVWUDS
SETUPInstalling or Replacing SAM Card (CTLS Version Only)20 336(,167$//$7,21*8,'(43UHVVGRZQRQDQGVOLGHWKHFRPSDUWPHQWGRRURIIWKH6$0FDUGFRPSDUWPHQWFigure 12 Opening SAM Cover5,QVWDOOWKH6$0FDUGE\DOLJQLQJWKHFDUGDQGFDUHIXOO\VOLGLQJLWLQWRWKHVORWXQWLOIXOO\LQVHUWHGFigure 13 Inserting SAM CardNOTE%HIRUHLQVHUWLQJWKH6$0FDUGSRVLWLRQLWDVVKRZQLQ)LJXUHZLWKWKHFDUG¶VJROGFRQWDFWVIDFLQJDZD\IURP\RXWRZDUGWKHXQLW7KHFDUGKROGHUVORWLQWKH33VHKDVDVHWRIFRQWDFWV7KH6$0FDUGKDVDQRWFKRQRQHFRUQHUWRHQVXUHWKDWLWILWVLQWRWKHFRQQHFWRUEDVHLQRQO\RQHZD\
SETUPInstalling a Privacy Shield (Optional)336(,167$//$7,21*8,'( 216&ORVHWKH6$0FRPSDUWPHQWGRRUXQWLOWKHORFNLQJSLQVORWVLQWRSODFHFigure 14 Replacing SAM Cover75HFRQQHFWWKHFRQWUROOHUFDEOHWRWKHGHYLFH85HFRQQHFWWKHGHYLFHWRWKHSRZHUVXSSO\LI\RXDUHXVLQJDQH[WHUQDOSRZHUVRXUFHInstalling aPrivacy Shield(Optional)7KHSULYDF\VKLHOGSURWHFWVWKHFXVWRPHUV¶3,1HQWU\IURPEHLQJVHHQE\WKHFDVKLHURURWKHUFXVWRPHUV8VHWKHIROORZLQJVWHSVWRLQVWDOODSULYDF\VKLHOGRQ\RXU33VH1,QVHUWWKHSULYDF\VKLHOGE\VORWWLQJLWRQWKHUHFHVVHGFKDQQHOVRQWKHVLGHVRIWKH33VHFigure 15 Inserting Privacy Shield12QZABCDEF34GHI5JKLMNO67PRS8TUVWXY9012QZABCDEF34GHI5JKLMNO67PRS8TUVWXY9012QZABCDEF34GHI5JKLMNO67PRS8TUVWXY90
SETUPInstalling a Privacy Shield (Optional)22 336(,167$//$7,21*8,'(2,QVHUWIXOO\XQWLOWKHSULYDF\VKLHOGORFNVLQSODFH7KHUHDUHORFNLQJWDEVRQERWKXQGHUVLGHVRIWKHSULYDF\VKLHOGWKDWODWFKRQWRVORWVLQWKHUHFHVVHGFKDQQHOVRIWKH33VHFigure 16 Locking the Privacy Shield12QZABCDEF34GHI5JKLMNO67PRS8TUVWXY9012QZABCDEF34GHI5JKLMNO67PRS8TUVWXY90NOTE0HUFKDQWVZKRLQVWDOOWKHWHUPLQDOZLWKRXWWKHSULYDF\VKLHOGPXVWHQVXUHWKHFDUGKROGHU¶VSULYDF\ZKHQHQWHULQJKLV3,1E\SRVLWLRQLQJWKHWHUPLQDODZD\IURPRSHQYLHZ3OHDVHUHIHUWR3,13URWHFWLRQ0HDVXUHVIRUPRUHLQIRUPDWLRQ
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c 2014 VeriFone, Inc. All rights reserved. 2099 Gateway Place, Suite 600San Jose, CA 95110 USATelephone: (800) VeriFone (837-4366)World Wide Web: www.verifone.comPP1000SE Certifications and RegulationsVeriFone Part Number: DOCXXX-XXX-EN-A Revision A.2*DOC180-XXX-EN-A*VERIFONEDRAFT VERIFONEDRAFT ElectricalThe reference input power rating for the PP1000SE is 5-12 VDC, 500 mA max.Disconnecting PowerDisconnecting power during a transaction may cause transaction data files that are not yet stored in memory to be lost.Location – Electrical ConsiderationsAvoid locations near electrical appliances or other devices that cause excessive voltage fluctuations or emit electrical noise (for example, air conditioners, neon signs, high-frequency or magnetic security devices, or electric motors).CAUTION: Due to risk of electrical shock or unit damage, do not use the device near water, including a bathtub, wash bowl,kitchen sink or laundry tub, in a wet basement, or near a swimming pool. Also, avoid using this product during electricalstorms.EquipmentDamageCarefully inspect the shipping carton and its contents for any damage. If the unit or any product component appears damaged or to have been tampered with, immediately notify the shipping company and your VeriFone distributor or service provider.Do not use a unit that has been damaged or tampered with.Lithium Battery CautionThe Random Access Memory (RAM) contents in the device are protected by a lithium battery. Do not, under any circumstances, attempt to replace this battery. Failure to comply may invalidate the product warranty.Tamper WarningThis device has a tamper-evident case to indicate if an unauthorized party has opened the device.Opening the case will make the unit inoperable and void the product warranty.RepairsDo not, under any circumstances, attempt any service, adjustments, or repairs on this equipment. Instead, contact your local VeriFone distributor or service provider for assistance. Failure to comply may invalidate the product warranty.Location – Environmental ConsiderationsDo not operate the device outdoors. It is not waterproof or dustproof, and is for indoor use only. Any damage to the unit from exposure to rain or dust may invalidate the product warranty.Do not use the unit where there is high heat, dust, humidity, moisture, or caustic chemicals or oils. Keep the unit away from direct sunlight and anything that radiates heat, such as a stove or a motor.Location – Ease of UseSelect a location for your device that contributes to its ease of use:• A location convenient for both merchant and cardholder.• A flat support surface, such as a countertop or table.Cleaners and SolventsNever use thinner, trichloroethylene, or ketone-based solvents to clean the device — they may deteriorate plastic or rubber parts. Do not spray cleaners or other solutions directly onto the keypad or display. For best results, use a clean cloth dampened with water and mild soap. To remove stubborn stains, use alcohol or an alcohol-based cleaner.PP1000SE Product Certifications and RegulationsFCC ComplianceThe following product has been tested and certified as compliant with the regulations and guidelines set forth in Part 15 of FCC Rules:Manufacturer: VeriFone, Inc.Brand, Model: PP1000SEPart 15 of FCC RulesThis device complies with the limits for a Class B digital device as specified in Part 15 of FCC Rules which provide reasonable protection against harmful interference in a residential area.This device complies with Part 15 of the FCC Rules.Operation is subject to the following two conditions:1 This device may not cause harmful interference; and,2 This device must accept any interference received, including interference that may cause undesired operation.This equipment generates and uses radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.In the unlikely event that there is interference to radio or television reception (which can be determined by turning the equipment offand on), the user is encouraged to try to correct the interference by one or more of the following measures:• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.• Consult with the dealer or ask an experienced radio/TV technician for help.Any changes or modifications to this equipment not expressly approved by VeriFone could void the user’s authority to operate this equipment. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC Rules.RF ExposureThis device was verified for RF exposure. To comply with Council Recommendation 1999/519/EC, IC RSS-102, and FCC RF exposure requirements, a minimum separation distance of 20 cm must be maintained between the user's body and the device, including the antenna. Any metallic components should be far from this device. Conditions that do not meet these requirements may not comply with Council Recommendation 1999/519/EC, IC RSS-102 and FCC RF exposure requirements and should be avoided.To comply with the FCC RF exposure compliance requirements, make sure to use only the antenna that is included with the device.This device and its antenna must not be in the same location or operating in the same area in conjunction with any other antenna ortransmitter.Legal Terms and Conditions Regarding PCI SSC ApprovalsPCI SSC’s approval only applies to PEDs that are identical to the PED tested by a PCI Security Standards Council recognized laboratory. If any aspect of the PED is different from that which was tested by the laboratory - even if the PED conforms to the basic product description contained in the letter, then the PED model should not be considered approved, nor promoted as approved. For example, if a PED contains firmware, software, or physical construction that has the same name or model number as those tested by the laboratory, but in fact are not identical to those PED samples tested by the laboratory, then the PED should not be considered or promoted as approved.No vendor or other third party may refer to a PED as “PCI Approved,” nor otherwise state or imply that PCI SSC has, in whole or part, approved any aspect of a vendor or its PEDs, except to the extent and subject to the terms and restrictions expressly set forth in a written agreement with PCI SSC, or in an approval letter. All other references to PCI SSC’s approval are strictly and actively prohibited by PCI SSC.When granted, an approval is provided by PCI SSC to ensure certain security and operational characteristics important to the achievement of PCI SSC’s goals, but the approval does not under any circumstances include any endorsement or warranty regarding the functionality, quality, or performance of any particular product or service. PCI SSC does not warrant any products or services provided by third parties. Approval does not, under any circumstances, include or imply any product warranties from PCI SSC, including, without limitation, any implied warranties of merchantability, fitness for purpose or noninfringement, all of which are expressly disclaimed by PCI SSC. All rights and remedies regarding products and services, which have received an approval, shall be provided by the party providing such products or services, and not by PCI SSC or the payment brand participants.This equipment operates on a secondary basis. It is not entitled to protection from harmful interference, even for stations of the same type, and may not cause interference to systems operating on a primary basis.Recycling: DO NOT DISCARD! UNIT MUST BE RECYCLED OR DISPOSED OF PROPERLYFor proper disposal instructions go to http://recycle.verifone.com/ Please retain this sheet for future reference.continued on rear cover

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