Verifone VX600BT BT printer User Manual A5BCA952A657

VeriFone Inc BT printer A5BCA952A657

Users Manual

VeriFone Part Number DOC087-00x-EN-A, Revision A.1VERIFONECONFID E N T IALTEMPLATE REV E VX 600 Bluetooth PrinterInstallation Guide
All rights reserved. No part of the contents of this document may be reproduced or transmitted in any form without the written permission of VeriFone, Inc.The information contained in this document is subject to change without notice. Although VeriFone has attempted to ensure the accuracy of the contents of this document, this document may include errors or omissions. The examples and sample programs are for illustration only and may not be suited for your purpose. You should verify the applicability of any example or sample program before placing the software into productive use. This document, including without limitation the examples and software programs, is supplied “As-Is.”VeriFone, Inc.2099 Gateway Place, Suite 600San Jose, CA, 95110 USAwww.verifone.comVeriFone Part Number DOC087-00x-EN-A, Revision A.1VX 600 Bluetooth Printer Installation Guide© 2011 VeriFone, Inc.VeriFone, the VeriFone logo, Omni, VeriCentre, Verix, and ZonTalk are registered trademarks of VeriFone. Other brand names or trademarks associated with VeriFone’s products and services are trademarks of VeriFone, Inc. All other brand names and trademarks appearing in this manual are the property of their respective holders. Comments? Please e-mail all comments in this document to your local VeriFone Support Team.
VX 600 BLUETOOTH PRINTER INSTALLATION GUIDE 3CONTENTSPREFACE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Audience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Conventions and Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6CHAPTER 1Overview Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Exceptional Ease of Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Performance and Durability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8CHAPTER 2Setup Selecting a Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Ease of Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Environmental Factors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Electrical Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Unpacking the Shipping Carton . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Examining Device Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11LED Indicator Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Inserting Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Charging Using the Micro USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Installing/Replacing the Paper Roll. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Connecting Printer to Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Connecting via Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Connecting via micro-USB Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16CHAPTER 3Specifications Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Temperature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17External Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17CHAPTER 4Maintenance Cleaning the Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19Device Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19CHAPTER 5VeriFone Service and Support Returning a Device for Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Accessories and Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22CHAPTER 6TroubleshootingGuidelines Device Does Not Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Device Does Not Print Correct/Readable Info . . . . . . . . . . . . . . . . . . . . . . . . . . 23
4VX 600 BLUETOOTH PRINTER INSTALLATION GUIDE
VERIFONECONFID E N T IALTEMPLATE REV F VX 600 BLUETOOTH PRINTER INSTALLATION GUIDE 5PREFACEThis guide is your primary source of information for setting up the VX 600 Bluetooth Printer.AudienceThis guide is useful for anyone installing a VX 600 Bluetooth Printer device. Basic descriptions of the device features are also provided.OrganizationThis guide is organized as follows:•Chapter 1, Overview. Provides an overview of the VX 600 Bluetooth Printer.•Chapter 2, Setup. Explains setup and installation of the VX 600 Bluetooth Printer, selecting a location, and establishing connections with other devices.•Chapter 3, Specifications. Discusses power requirements and dimensions of the VX 600 Bluetooth Printer.•Chapter 4, Maintenance Explains maintenance of the VX 600 Bluetooth Printer.•Chapter 5, VeriFone Service and Support. Provides information on contacting your VeriFone service provider and information on how to order accessories or documentations from VeriFone.•Chapter 6, Troubleshooting Guidelines. Provides troubleshooting guidelines should you encounter a problem in terminal installation and configuration.Related DocumentationTo learn more about the VX 600 Bluetooth Printer, refer to the following set of documents:VX 600 Bluetooth Printer Certifications and Regulations SheetVPN DOCxxx-xx1-EN-AVX 600 Bluetooth Printer Quick Installation Guide VPN DOCxxx-002-EN-A
PREFACEConventions and Acronyms6VX 600 BLUETOOTH PRINTER INSTALLATION GUIDEVERIFONECONFID E N T IALTEMPLATE REV F Conventions and AcronymsThis section describes the conventions and acronyms used in this guide.Various conventions are used to help you quickly identify special formatting.Table 1 describes these conventions and provides examples of their use. Various acronyms are used in place of the full definition. Table 2 presents acronyms and their definitions. Table 1 Document ConventionsConvention Meaning ExampleBlue Text in blue indicates terms that are cross referenced.See Conventions and Acronyms.Italics Italic typeface indicates book titles or emphasis. You must install a roll of thermal-sensitive paper in the printer.Courier The courier type face is used while specifying onscreen text, such as text that you would enter at a command prompt, or to provide an URL.http://www.verifone.comThe pencil icon is used to highlight important information.RS-232-type devices do not work with the PIN pad port.The caution symbol indicates possible hardware or software failure, or loss of data.The device is not waterproof or dustproof, and is intended for indoor use only.The lightning symbol is used as a warning when bodily injury might occur.Due to risk of shock do not use the device near water.Table 2 Acronym DefinitionsAcronym DefinitionsAC Alternating CurrentLED Light Emitting DiodeLPS Line Per SecondMRA Merchandise Return AuthorizationPED PIN Entry DeviceUSB Universal Serial BusVPN VeriFone Part NumberNOTECAUTIONWARNING
VERIFONECONFID E N T IALTEMPLATE REV F VX 600 BLUETOOTH PRINTER INSTALLATION GUIDE 7CHAPTER 1OverviewThis chapter provides a brief description of the VX 600 Bluetooth Printer.The VX 600 Bluetooth Printer is a small form factor thermal printer that can print out transaction receipts when connected to a supported PAYware mobile payment solution as well as Android and Blackberry mobile phones. The VX 600 Bluetooth Printer consists of a thermal printer, rechargeable two-cell battery pack, and a Bluetooth module.Figure 1 VX 600 Bluetooth PrinterFeaturesThe following are some of the key features of the VX 600 Bluetooth Printer:Thermal Printer•Wireless Bluetooth connectivity•Maximum 12.5 lines per second (LPS) with a fully charged, high-capacity, battery•Support 57mm wide by 25 meter long paper roll (40mm diameter paper roll)•Out-of-Paper SensorTerminal Interface Connector•Micro-USB connector for charging functionalities•Rechargeable Li-Ion battery pack
OVERVIEWFeatures and Benefits8VX 600 BLUETOOTH PRINTER INSTALLATION GUIDEVERIFONECONFID E N T IALTEMPLATE REV F Features and BenefitsVX 600 Bluetooth Printer devices provide the right combination of portability and functionality including wireless connectivity, small form factor, long-lasting battery, and fast thermal printing for all supported PAYware mobile payment solutions, Android, and Blackberry mobile phones.Exceptional Ease of Use•The lightweight (less than 1 pound), compact, stylish and ergonomic balance allows convenient device portability and usage.•Wired (USB) or wireless Bluetooth connection with supported PAYware Mobile payment solution devices•Standard Micro-USB port allows for convenient product charging either via supported wall adapter or a computer’s USB port.•Silent and fast thermal printer with end-of-paper roll detection.Performance and Durability•High-performance ARM Cortex-M3 32-bit RISC core operating at a 72 MHz frequency•High speed embedded memory provide ample data buffer during print queue•Optional 1MB flash memory for additional printer font data storage•High-capacity, 7.2V 1800mAh lithium-ion polymer battery .•Rounded corners and drop resistant to 3 feet on concrete floor to minimize breakage.
VERIFONECONFID E N T IALTEMPLATE REV F VX 600 BLUETOOTH PRINTER INSTALLATION GUIDE 9CHAPTER 2SetupThis chapter describes the following setup procedures for the VX 600 Bluetooth Printer:•Selecting a Location•Unpacking the Shipping Carton•Examining Device Features•Inserting Battery Pack•Installing/Replacing the Paper Roll•Connecting Printer to DeviceSelecting a LocationUse the following guidelines to select a location for the VX 600 Bluetooth Printer.Ease of Use•Select a flat support surface, such as a countertop or table.•Select a location near a power outlet and smart phone or computer connected to the VX 600 Bluetooth Printer. For safety, do not string cables or cords across a walkway.Environmental Factors•Do not use the unit where there is high heat, dust, humidity, moisture, or caustic chemicals or oils.•Keep the unit away from direct sunlight and anything that radiates heat, such as a stove or a motor.•Do not use the VX 600 Bluetooth Printer outdoors.CAUTIONThe VX 600 Bluetooth Printer is not waterproof or dustproof, and is intended for indoor use only. Any damage to the unit from exposure to rain or dust can void any warranty.
SETUPUnpacking the Shipping Carton10 VX 600 BLUETOOTH PRINTER INSTALLATION GUIDEVERIFONECONFID E N T IALTEMPLATE REV F Electrical Considerations•Avoid using this product during electrical storms.•Avoid locations near electrical appliances or other devices that cause excessive voltage fluctuations or emit electrical noise (for example, air conditioners, electric motors, neon signs, high-frequency or magnetic security devices, or computer equipment).•Do not use the VX 600 Bluetooth Printer near water or in moist conditions.Unpacking the Shipping CartonOpen the shipping carton and carefully inspect its contents for possible tampering or shipping damage. The VX 600 Bluetooth Printer is a secure product and any tampering can cause it to cease to function or to operate in an unsecured manner.1Remove and inspect the contents of the shipping carton, since the VX 600 Bluetooth Printer ships in multiple configurations, the carton may include any or all of the following:•VX 600 Bluetooth Printer•micro-USB cable2Remove all plastic wrapping from the terminal and components.3Save the shipping carton and packing material for future repacking or moving of the device.WARNINGDue to risk of shock or damage, do not use the VX 600 Bluetooth Printer near water, including a bathtub, wash bowl, kitchen sink or laundry tub, in a wet basement, or near a swimming pool.WARNINGDo not use a unit that has been tampered with or damaged.The VX 600 Bluetooth Printer comes equipped with tamper-evident labels. If a label or component appears damaged, please notify the shipping company and your VeriFone service provider immediately.
SETUPExamining Device FeaturesVX 600 BLUETOOTH PRINTER INSTALLATION GUIDE 11VERIFONECONFID E N T IALTEMPLATE REV F Examining Device FeaturesBefore you continue with the installation process, familiarize yourself with the VX 600 Bluetooth Printer features:Figure 2 VX 600 Bluetooth PrinterLED Indicator StatusSERRATEDMETALSTRIPLED INDICATORLED INDICATOR(BLUETOOTH CONCTION STATUS)(POWER/CHARGEPAPER JAM)POWER ON/OFFBUTTONMICRO-USB PORTPAPERROLLCOVERTable 3 Printer Power Status Sleep Battery LowPaper OutPrinter FaultBattery ChargingCharging Timer FaultLED BehaviourXGreen (Blinks every 4 seconds)XBlinking Red (fast)XBlinking Red (slow)XConstant RedXBlinking OrangeXConstant OrangeConstant Green (Normal)
SETUPInserting Battery Pack12 VX 600 BLUETOOTH PRINTER INSTALLATION GUIDEVERIFONECONFID E N T IALTEMPLATE REV F Inserting Battery PackThe battery fits in a slot on the back of the VX 600 Bluetooth Printer. The locking tab clicks when the battery is in place. The slot is keyed, so that there is only one way to insert the battery.Figure 3 Installing the batteryTable 4 Bluetooth Indicator StatusBT LinkBackBT Wait for LinkBT LinkedBT EEPROM UpdateBT Firmware UpdateLED BehaviourXBlue, 0.25s ON – 0.25s OFF - 0.25s ON – 1.75s OFFXBlue OFFXBlue, 0.25s ON – 1.75s OFFXXNOTE•All LED indicators are off when the printer is powered off.•If there are no issues with the printer when turned on, the green LED will remain on constantly.
SETUPInserting Battery PackVX 600 BLUETOOTH PRINTER INSTALLATION GUIDE 13VERIFONECONFID E N T IALTEMPLATE REV F RemovalTo remove the battery, press the locking tab and pull the smart battery from its slot.Figure 4 Removing the batteryCharging Using the Micro USB Port1Insert the micro-USB cable into the port located on the right side of the VX 600 Bluetooth Printer.2Connect the other end of the micro-USB cable into a USB wall mount charger and plug into a outlet or powered surge protector.Figure 5 Charging the battery
SETUPInstalling/Replacing the Paper Roll14 VX 600 BLUETOOTH PRINTER INSTALLATION GUIDEVERIFONECONFID E N T IALTEMPLATE REV F Installing/Replacing the Paper RollBefore you can process transactions that require a receipt or record, you must install paper in the printer.The VX 600 Bluetooth Printer uses a roll of single-ply, thermal sensitive paper 47 mm (2.24 inches) wide by 25 meter long paper. A pink out-of-paper indicator line appears on the edge of the paper approximately 18 inches before the end of the roll. When this line appears, there is only enough paper remaining on the roll to complete at least one transaction.To install/replace a paper roll1Hook your finger under the latch and lift up to swing the paper roll cover open.Figure 6 Opening the printer cover2Remove any partial roll of paper in the printer tray by lifting it up.3Loosen the glued leading edge of the new paper roll or remove the protective strip. Unwind the paper roll past any glue residue.4Hold the roll so the paper feeds from the bottom of the roll.CAUTIONPoor-quality paper can jam the printer and create excessive paper dust. To order high-quality VeriFone paper, refer to Accessories and Documentation. Store thermal paper in a cool, dry, dark area. Handle thermal paper carefully: impact, friction, temperature, humidity, and oils affect the color and storage characteristics of the paper.Never load a roll paper with folds, wrinkles, tears, or holes at the edges in the print area.12
SETUPConnecting Printer to DeviceVX 600 BLUETOOTH PRINTER INSTALLATION GUIDE 15VERIFONECONFID E N T IALTEMPLATE REV F 5Drop the paper roll into the printer tray.Figure 7 Loading paper roll6Pull paper up past the glue residue.7Close the paper roll cover by gently pressing directly on the cover until it clicks shut, allowing a small amount of paper past the glue residue to extend outside the printer door. (see Figure 8).Figure 8 Closing the paper cover8Tear the paper off against the serrated metal strip in the printer.Connecting Printer to DeviceUse the VX 600 Bluetooth Printer to print from a smart phone or a computer. You can connect these devices to the VX 600 Bluetooth Printer using a micro-USB cable or via Bluetooth.Connecting via BluetoothConnect your VX 600 Bluetooth Printer to a smart phone or a computer via Bluetooth.To make the VX 600 Bluetooth Printer searchable from your smart phone or PC, press the power ON/OFF button on the VX 600 Bluetooth Printer. The LEDs light up to indicate Bluetooth (right) and printer power/charging/paper jam (left) status. See LED Indicator Status for more information.CAUTIONTo prevent the paper roll cover from damaging the print roller, always gently press down on the printer dust cover to close it.
SETUPConnecting Printer to Device16 VX 600 BLUETOOTH PRINTER INSTALLATION GUIDEVERIFONECONFID E N T IALTEMPLATE REV F Connecting via micro-USB CableConnect your VX 600 Bluetooth Printer to a host laptop or computer using a micro-USB cable.Figure 9 Connecting to a host computer using micro-USB Cable1Disconnect power from the host computer.2Insert the micro-USB cable into the port located on the right side of the VX 600 Bluetooth Printer.3Connect the other end of the micro-USB cable into the host computer’s USB port.4Reconnect power to the host computer.
VERIFONECONFID E N T IALTEMPLATE REV F VX 600 BLUETOOTH PRINTER INSTALLATION GUIDE 17CHAPTER 3SpecificationsThis chapter discusses power requirements, dimensions, and other specifications of the VX 600 Bluetooth Printer device.PowerCharging via Micro-USB to computer system or power adapter:5V DC 0.5 A or 5V DC 1.0 ATemperature•Operating temperature: 0° to 40°C (32° to 104°F)•Relative humidity: 5% to 90%; non-condensingExternal Dimensions•Length: 139.2 mm (5.5 in)•Width: 74.9 mm (2.9 in)•Depth: 31.0 mm (1.2 in)
SPECIFICATIONSExternal Dimensions18 VX 600 BLUETOOTH PRINTER INSTALLATION GUIDEVERIFONECONFID E N T IALTEMPLATE REV F
VERIFONECONFID E N T IALTEMPLATE REV F VX 600 BLUETOOTH PRINTER INSTALLATION GUIDE 19CHAPTER 4MaintenanceThe VX 600 Bluetooth Printer device has no user-maintainable parts. Cleaning the DeviceTo clean the device, use a clean cloth slightly dampened with water and a drop or two of mild soap. For stubborn stains, use alcohol or an alcohol-based cleaner.Device ContactsGently swab the contacts with alcohol or contact cleaner to remove the dirt. It is important that the exposed contacts of the VX 600 Bluetooth Printer battery stay clean and unbent. CAUTIONNever use thinner, trichloroethylene, or ketone-based solvents – they may cause deterioration of plastic or rubber parts.Do not spray cleaners or other solutions directly onto the keypad or device display.CAUTIONAvoid touching the recessed area on the device. Finger oils tarnish contacts, causing bad connections. When operating on battery power and experiencing a high occurrence of bad or incomplete data transfers, clean the contacts.
MAINTENANCEDevice Contacts20 VX 600 BLUETOOTH PRINTER INSTALLATION GUIDEVERIFONECONFID E N T IALTEMPLATE REV F
VERIFONECONFID E N T IALTEMPLATE REV F VX 600 BLUETOOTH PRINTER INSTALLATION GUIDE 21CHAPTER 5VeriFone Service and SupportFor VX 600 Bluetooth Printer problems, contact your local VeriFone representative or service provider. For VX 600 Bluetooth Printer product service and repair information:•USA – VeriFone Service and Support Group, 1-800-VeriFone (837-4366), Monday - Friday, 8 A.M. - 8 P.M., Eastern time•International – Contact your VeriFone representative Returning a Device for ServiceBefore returning a VX 600 Bluetooth Printer, you must obtain an MRA number. The following procedure describes how to return one or more devices for repair or replacement (U.S. customers only). To return a device for service1Get the following information from the printed labels on the bottom of each VX 600 Bluetooth Printer to be returned:•Product ID, including the model and part number. For example, “VX 600 Bluetooth Printer” and “M087-XXX-XXX-xxx.”•Serial number (S/N nnn-nnn-nnn)2Obtain the MRA number(s) by completing one of the following:aCall VeriFone toll-free within the United States at 1-800-VeriFone and follow the automated menu options.•Select the MRA option from the automated message. The MRA department is open Monday to Friday, 8 A.M.–8 P.M., Eastern Time.•Give the MRA representative the information you gathered in Step 1.If the list of serial numbers is long, you can fax the list, along with the information gathered in Step 1, to the MRA department at 727-953-4172 (U.S.).bAddress a fax to “VeriFone MRA Dept.” with the model and part number(s)•Include a telephone number where you can be reached and your fax number.NOTECustomers outside the United States are advised to contact their local VeriFone representative for assistance regarding service, return, or replacement of devices and accessories.
VERIFONE SERVICE AND SUPPORTAccessories and Documentation22 VX 600 BLUETOOTH PRINTER INSTALLATION GUIDEVERIFONECONFID E N T IALTEMPLATE REV F Complete the Inquiry Contact Form at http://www.verifone.com/aboutus/contact/contact_form.cfm.•Address the Subject box with to “VeriFone MRA Dept.”•Reference the model and part number in the Note box.1Describe the problem(s).2Provide the shipping address where the repaired or replacement unit must be returned.3Keep a record of the following items:•Assigned MRA number(s).•VeriFone serial number assigned to the VX 600 Bluetooth Printer you are returning for service or repair (device serial numbers are located on the bottom of the unit.•Shipping documentation, such as air bill numbers used to trace the shipment.•Model(s) returned (model numbers are located on the VeriFone label on the bottom of the VX 600 Bluetooth Printer).Accessories and DocumentationVeriFone produces the following accessories and documentation for the VX 600 Bluetooth Printer. When ordering, please refer to the part number in the left column. •VeriFone online store at www.store.verifone.com•USA – VeriFone Customer Development Center, 800-VeriFone (837-4366), Monday - Friday, 7 A.M. - 8 P.M . , E a ste rn t ime •International – Contact your VeriFone representative Accessories02746-01 VeriFone Cleaning KitCBL000-021-01-A USB to Micro-USB Cable, 1 meterDocumentationNOTEOne MRA number must be issued for each VX 600 Bluetooth Printer you return to VeriFone, even if you are returning several of the same model.VX 600 Bluetooth Printer Certifications and Regulations SheetVPN DOC0xx-001-EN-A VX 600 Bluetooth Printer Quick Installation Guide VPN DOC0xx-002-EN-A
VERIFONECONFID E N T IALTEMPLATE REV F VX 600 BLUETOOTH PRINTER INSTALLATION GUIDE 23CHAPTER 6Troubleshooting GuidelinesThe troubleshooting guidelines provided in the following section are included to help you install and configure your VX 600 Bluetooth Printer successfully. Typical examples of malfunction you may encounter while operating your VX 600 Bluetooth Printer and steps you can take to resolve them are listed in this chapter. If the problem persists even after performing the outlined guidelines or if the problem is not described below, contact your local VeriFone representative for assistance. Device Does Not Start•Ensure that the battery charge state is not below the critically low level. •Recharge the battery. Device Does Not Print Correct/Readable Info•Recharge the battery.•Connect the VX 600 Bluetooth Printer into a known-good power source (if available) to see if this clears the problem.•If the problem persists, contact your local VeriFone representative for assistance.NOTEThe VX 600 Bluetooth Printer comes equipped with tamper-evident labels. The VX 600 Bluetooth Printer unit contains no user serviceable parts. Do not, under any circumstance, attempt to disassemble the device. Perform only those adjustments or repairs specified in this guide. For all other services, contact your local VeriFone service provider. Service conducted by parties other than authorized VeriFone representatives may void any warranty.CAUTIONUse only a VeriFone-supplied battery pack. Using an incorrectly rated battery pack may damage the device or cause it not to work as specified.
VX 600 Bluetooth PrinterInstallation GuideVeriFone Part Number DOC087-00x-EN-A, Revision A.1VeriFone, Inc.2099 Gateway Place, Suite 600San Jose, CA, 95110 USATel: (800) VeriFone (837-4366)www.verifone.comVERIFONECONFID E N T IALTEMPLATE REV E

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