Verifone NURIT8000PCI Wireless POS Terminal User Manual DOC113EN01 B N8020 Installation Manual

VeriFone Inc Wireless POS Terminal DOC113EN01 B N8020 Installation Manual

User Manual

NURIT 8000Wireless Palmtop SolutionInstallation Manual DRAFT
Copyright2007 ©VeriFone, Inc.All rights reserved. No part of the contents of this documentmay be reproduced or transmitted in any form without thewritten permission of VeriFone, Inc.The information contained in this document is subject tochange without notice. Although VeriFone has attempted toensure the accuracy of the contents of this document, thisdocument may include errors or omissions. The examples arefor illustration only and may not be suited for your purpose.This document, including without limitation, the examples issupplied "As-Is."Trademark InformationVeriFone, the VeriFone logo, NURIT, and NURIT 8000 areregistered trademarks of VeriFone. Other brand names ortrademarks associated with VeriFone's products and servicesare trademarks of VeriFone, Inc.All other brand names and trademarks appearing in this manualare the property of their respective holders.Catalog NumberDOC113EN01-BPrint DateJune 2007DRAFT
NURIT 8000Installation Manual iiiForewordThank you for purchasing the NURIT 8000 Wireless PalmtopSolution. You now own one of the most advanced electronicpoint-of-sale (POS) terminals manufactured today.This manual provides basic installation instructions. To fullyutilize the features of your NURIT 8000, and for general safetypurposes, it is recommended that you familiarize yourself withthis manual, the terminal, and any peripheral equipment oraccessories.It is recommended that you store this manual in a safe place forfuture reference. Document Conventions Note•All graphic images in this manual are forillustrative purposes only.•Different models of this terminal may exist andmay vary in appearance according to country ofuse or particular customer requirements.•The basic installation procedure is the same formost units.•The operation of the terminal is application-dependent.Warning Failure to follow specific procedures and practicesmay result in personal injuryCaution Failure to follow specific procedures and practicesmay result in damage to the NURIT device or otherequipmentNote Helpful hints and other important information aboutthe use of the NURIT deviceDRAFT
DRAFT
NURIT 8000Installation Manual vTable of ContentsForeword . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iiiDocument Conventions . . . . . . . . . . . . . . . . . . . . . . . . iii1. Product Regulatory Information. . . . . . . . . . . . . . . .12. General Safety Instructions . . . . . . . . . . . . . . . . . .4Radio Frequency Energy Emission . . . . . . . . . . . . . . . . . 6Safety Precautions for Medical Devices . . . . . . . . . . . . . 7Pacemakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Other Medical Devices . . . . . . . . . . . . . . . . . . . . . . . . 83. Initial Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . .9Contents Checklist. . . . . . . . . . . . . . . . . . . . . . . . . . .10Selecting a Point-Of-Sale Location . . . . . . . . . . . . . . . .11Wireless LAN (Wi-Fi) Terminals . . . . . . . . . . . . . . . . . . .124. Specifications . . . . . . . . . . . . . . . . . . . . . . . . . .135. Optional Accessories. . . . . . . . . . . . . . . . . . . . . .146. General Features . . . . . . . . . . . . . . . . . . . . . . . .167. Removing and Replacing the Battery-SAM-SIM-SD/MMC Compartment Cover . . . . . . . . . . . . . . . . . . . . . .198. Installing the Battery . . . . . . . . . . . . . . . . . . . . .21Battery Maintenance . . . . . . . . . . . . . . . . . . . . . . . . .219. Connecting the NURIT 8000 to an AC Power Outlet . .23Battery Charge Status. . . . . . . . . . . . . . . . . . . . . . . . .2310. Installing the External Modem. . . . . . . . . . . . . . . .2411. Connecting the Car Adapter . . . . . . . . . . . . . . . . .2512. Loading Paper in the Printer. . . . . . . . . . . . . . . . .26Removing the Paper Roll from the Printer. . . . . . . . . . . .2813. Installing the Keypad Privacy Shield. . . . . . . . . . . .3014. Installing a SAM, SIM, or SD/MMC Card . . . . . . . . . .31SAM, SIM, and SD/MMC Card Configurations . . . . . . . . . .32Installing a SAM or SIM Card. . . . . . . . . . . . . . . . . . . . .32DRAFT
vi Installation ManualNURIT 8000Installing an SD/MMC Card . . . . . . . . . . . . . . . . . . . . . 3415. Connecting Peripheral Devices . . . . . . . . . . . . . . .3616. Connecting a Cellular Headset . . . . . . . . . . . . . . .3717. Care and Maintenance. . . . . . . . . . . . . . . . . . . . .38Maintenance Recommendations . . . . . . . . . . . . . . . . . 38Cleaning the NURIT 8000 . . . . . . . . . . . . . . . . . . . . . . 38Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . 38Technical Assistance . . . . . . . . . . . . . . . . . . . . . . . . . 39Shipping the NURIT 8000 . . . . . . . . . . . . . . . . . . . . . . 3918. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . .40Appendix A: Using the Magnetic Card Reader. . . . . .44Appendix B: Using the Smart Card Reader. . . . . . . .45Installation Notes. . . . . . . . . . . . . . . . . . . . . . . .46Contact Information . . . . . . . . . . . . . . . . . . . . . .48DRAFT
NURIT 8000Installation Manual viiList of FiguresFigure 3-1 Secure Device Label . . . . . . . . . . . . . . . . . . . . . 9Figure 3-2 NURIT 8000 - Box Contents. . . . . . . . . . . . . . . . .10Figure 5-1 NURIT 8000 - Optional Accessories. . . . . . . . . . . .14Figure 6-1 NURIT 8000 - General Features-Top. . . . . . . . . . .17Figure 6-2 NURIT 8000 - General Features-Bottom . . . . . . . .18Figure 7-1 Opening the Battery-SAM-SIM-SD/MMC Compartment Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19Figure 7-2 Replacing the battery-SAM-SIM-SD/MMC Compartment Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20Figure 8-1 Installing the Battery . . . . . . . . . . . . . . . . . . . .21Figure 9-1 AC Power Connection . . . . . . . . . . . . . . . . . . . .23Figure 10-1 External Modem Installation. . . . . . . . . . . . . . . .24Figure 11-1 Car Adapter Connection . . . . . . . . . . . . . . . . . .25Figure 12-1 Opening the Paper Compartment . . . . . . . . . . . .26Figure 12-2 Unrolling the Paper Roll . . . . . . . . . . . . . . . . . .27Figure 12-3 Inserting a Paper Roll . . . . . . . . . . . . . . . . . . . .27Figure 12-4 Closing the Paper Compartment . . . . . . . . . . . . .28Figure 12-5 Removing the Paper Roll . . . . . . . . . . . . . . . . . .29Figure 13-1 Keypad Privacy Shield Installation. . . . . . . . . . . .30Figure 14-1 SAM, SIM, and SD/MMC Cards Configurations . . . . .32Figure 14-2 SAM or SIM Cardholder Locking-Clasp . . . . . . . . . .33Figure 14-3 SAM or SIM Card Installation. . . . . . . . . . . . . . . .33Figure 14-4 SD/MMC Card. . . . . . . . . . . . . . . . . . . . . . . . . .34Figure 14-5 Inserting the SD/MMC Card. . . . . . . . . . . . . . . . .34Figure 14-6 Removing the SD/MMC Card . . . . . . . . . . . . . . . .35Figure 15-1 Peripheral Device Connection. . . . . . . . . . . . . . .36Figure 16-1 Cellular Headset Connection . . . . . . . . . . . . . . .37Figure A-1 Using the Magnetic Card Reader . . . . . . . . . . . . .44Figure B-1 Using the Smart Card Reader . . . . . . . . . . . . . . .45DRAFT
DRAFT
NURIT 8000Installation Manual 11. Product Regulatory Information FCC Compliance Statement Manufacturer: VeriFone, Inc.Model: NURIT 8000FCC Part 15 RequirementsThis equipment has been tested and found to comply with thelimits for Class B digital device, pursuant to Part 15 of the FCCRules. These limits are designed to provide reasonableprotection against harmful interference when the equipment isinstalled and operated in a commercial environment. This equipment generates, uses and can radiate radiofrequency energy and, if not installed and used in accordancewith the instructions, may cause harmful interference to radiocommunications. However, there is no guarantee thatinterference will not occur in a particular installation.Operation of this equipment in a residential area is likely tocause harmful interference in which case the user will berequired to correct the interference at his/her own expense. NoteThe following product regulatory information andcompliance statements apply to all models of theNURIT 8000.CautionChanges or modifications to this device that are notexpressly approved by the party responsible forcompliance could void the user's authority to operatethe equipment.DRAFT
2 Installation ManualNURIT 8000If this equipment does cause harmful interference to radio ortelevision reception, which can be determined by turning theequipment off and on, the user is encouraged to try to correctthe interference by one or more of the following measures:• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and thereceiver.• Connect the equipment into an outlet on a circuit differentfrom that to which the receiver is connected.• Consult your representative or an experienced technicianfor help.Connection of peripherals to this unit requires the use ofgrounded, shielded cables to ensure compliance with theclass B limits.FCC Part 24 RequirementsThis device may contain a radio transceiver module, (FCC IDnumber is located on the bottom of the terminal), operatingunder Part 24 of the FCC rules in a licensed part of the radiospectrum. Qualified personnel must perform service or repairsto the radio portion of this device. Any unauthorizedmodification to the radio module, shielding, or antenna systemmay void the user's authority to operate this device.This device has been tested and meets RF exposure guidelinesfor hand held operation pursuant to FCC OET Bulletin 65Supplement C ed. 01-01, IEEE 1528/D1.2 (2003) and IndustryCanada RSS-102 (1999).In CanadaThis digital apparatus does not exceed the class B limits forradio noise emissions from digital apparatuses set forth in theRadio Interference Regulations of the Canadian Department ofCommunications.Cet appareil digital n'émet pas de bruits radioélectriquesdépassant les limites applicables aux appareils de la classe B,déterminée par la Réglementation d'Interférence Radio duMinistère Canadien des Communications.IC: 4804A-N8000SSQDRAFT
NURIT 8000Installation Manual 3EU Directives Compliance Statement This product complies with the requirements of applicable EUCouncil Directives. NoteDisposal of this product or of any of its componentsmust be performed in full compliance with all EU and/or local directives and regulations.For more information, contact your local VeriFonerepresentative or authorized VeriFone distributor.DRAFT
4 Installation ManualNURIT 80002. General Safety Instructions When using the NURIT 8000 or any associated device, thefollowing basic safety precautions should always be observed toreduce the risk of fire, electric shock, or personal injury.•Read and make sure you understand all instructions.•Follow all warnings and instructions marked on the deviceand in this manual.•Disconnect the device from the power supply and anyperipherals before cleaning.•Do not use liquid or aerosol cleaners. Use a damp cloth forcleaning and/or a soft brush.•Do not use the device near water, especially when using theAC/DC Power Adapter or external modem.•Never spill any liquid on the device.•Place the device in a stable position on a solid surface.When operated hand-held, grasp the device securely.Serious damage may result if the device falls.•The optimal operational position for the terminal is hand-held at an angle of approximately 30°. The terminal is alsodesigned for optimal tabletop usage. Keep the terminal ashort distance from your body.•Do not cover slots and openings of the device. They may beprovided for ventilation and protection against overheating.Never place the device near radiators, or in a place whereproper ventilation is not provided.•Do not place objects on the power cord. Install the devicewhere no one can step on the cord.WarningFailure to observe these instructions may result insevere personal injury or damage to the NURIT 8000or other equipment.NoteThese safety instructions are based in general onthose provided by Underwriters Laboratories (UL) Inc.U.S.A.DRAFT
NURIT 8000Installation Manual 5•Use only the power source as marked on the device. If youare not sure of the type of the power supplied to yourlocation, consult your representative or local powercompany.•Do not overload wall outlets and extension cords as this canresult in the risk of fire or electric shock.•Never push objects into the device through slots (other thanthose specifically intended for the stylus, magnetic stripe orSmart Cards, or electronic cards), as this may result in fireor electric shock.•To reduce the risk of electric shock, do not disassemble anyof the equipment or accessories referred to in this manual.If required, take the equipment to a qualified servicerepresentative. Opening or removing covers may exposeyou to dangerous voltages or other risks. Incorrectreassembly can cause electric shock.•Take care when installing an internal battery. If installedincorrectly, it may explode. Use only a VeriFone suppliedbattery. Discard used batteries according to localregulations.•Disconnect the device from the power supply and anyperipherals and refer to qualified service personnel underthe following conditions:•The power supply cable or plug is damaged or frayed.•Liquid has been spilled into the device.•The device has been exposed to rain or water.•The device does not work normally, when following theoperating instructions.•The device has been dropped or damaged.•The device exhibits a distinct change in performance.•When using the NURIT 8000 optional docking station and/or external modem during thunderstorms, disconnect thetelephone line, if possible. There may be a remote risk ofelectric shock from lightning.•Never install telephone wiring during a lightning storm.•Never install telephone jacks in wet locations unless thejack is specifically designed for wet locations.•Use caution when installing or modifying telephone lines.DRAFT
6 Installation ManualNURIT 8000•Never touch non-insulated telephone wires or equipmentunless the telephone line has been disconnected at thenetwork interface.•When in the vicinity of a gas leak, do not use theNURIT 8000, a standalone telephone or a telephoneconnected to a NURIT 8000 docking station to report theleak.•Do not use the NURIT 8000 in an area of potential explosiveatmosphere, such as fuel or chemical storage or transferfacilities, or in any area where you would be advised to turnoff a vehicle's engine.•Do not replace the battery or charge the NURIT 8000 in anarea of potential explosive atmosphere.•Do not use the NURIT 8000 in a known blasting area.•Do not place the NURIT 8000 in the area over a vehicle-equipped air bag.•If the battery has been removed, ensure that no metalobjects come in contact with its electrical contacts.•The NURIT 8000 is designed for use with a built-in internalantenna. Do not open the device with the intent oftampering with the antenna system. Doing so may damagethe unit and violate FCC (Ministry of Communications)regulations.Radio Frequency Energy EmissionYour NURIT 8000 may contain a transmitter and receiver thatemit radio frequency (RF) energy. The actual frequency rangeused by the NURIT 8000 is radio-modem dependent accordingto the specific model. Digital modulation techniques are used.During radio communication, the local radio system handlingthe actual communication controls the actual powertransmission output level. This output level may typically vary(relative to the distance between the user location and the celltransmission sites).RF energy may affect some electronic systems. Consult thespecific device manufacturer (or airline crew for possibleairborne operation) regarding permission to use this devicewhile airborne and associated problems. It is currently knownthat use of all radio-type devices is prohibited while airborne.In August 1996, the Federal Communications Commisision(FCC) of the U.S. adopted an updated safety standard forDRAFT
NURIT 8000Installation Manual 7human exposure to radio frequency electromagnetic energyemitted by FCC regulated transmitters. The design of thisdevice complies with the FCC guidelines and those standards.To maintain compliance with FCC RF exposure guidelines, ifyou wear a device on your body, use VeriFone supplied orapproved carrying case,holster, or other body-worn accessory.If you do not use a body-worn accessory, ensure the antenna isat least 1 cm (0.394 in) from your body when transmitting. Useof non-approved accessories may violate FCC RF exposureguidelines. •When used properly, the design of this handheld wirelessterminal complies with U.S., Canadian, European, and otherstandards for protection from public exposure to RFmagnetic signals.•This device has been tested and meets RF exposureguidelines for hand held operation pursuant to FCC OETBulletin 65 Supplement C ed. 01-01, IEEE 1528/D1.2 (2003)and Industry Canada RSS-102 (1999).Safety Precautions for Medical DevicesFor those persons using a pacemaker or other medical device,please read the following important safety notes:•Though most electronic equipment and critical medicaldevices are shielded against radio-frequency signals, it isimportant to realize the possibilities of potentialinterference and to know the standard precautions thatmay be taken.WarningUse only in the normal position. Avoid unnessarycontact with the antenna when the device is switchedon.Note•Use only VeriFone-approved accessories andbatteries.•Only qualified service personnel may install orrepair your device.DRAFT
8 Installation ManualNURIT 8000PacemakersIndustry standards recommend a minimum separation of 15 cm(6 in) between a wireless phone-type device and a pacemaker toprevent any potential problems.Individuals using a pacemaker should:•Always keep the NURIT 8000 terminal more than 15 cm(6 in) from the pacemaker when using the unit for cellularwireless communication or when performing an onlinetransaction.•Turn off the NURIT 8000 terminal immediately anddisconnect it from the power supply if you suspect anyproblem of interference.Other Medical DevicesConsult the manufacturer of your medical device to determineits level of shielding. Depending on the proximity to certainequipment, you may be asked not to use your NURIT terminalor one of its accessories.DRAFT
NURIT 8000Installation Manual 93. Initial Setup Figure 3-1 Secure Device Label CautionThe box of a secure NURIT device should be sealedwith a Secure Device label. If the Secure Device labelon the box was damaged or missing, this could be anindication of device tampering and may affect thevalidity of the warranty for the device. Notify yourVeriFone service provider.NoteThe size, appearance and precise wording of theSecure Device label may vary according to theparticular service provider of the device.Caution•Carefully inspect the contents of the box for anydamaged or missing components. Do not use aNURIT device that shows any signs of damage.•VeriFone has taken all measures to provide youwith a complete device. If shipping damage isevident, file a claim with the shipping company.Notify your VeriFone service provider concerningthis damage, and if any components are missing.DRAFT
10 Installation ManualNURIT 8000Contents ChecklistThe following items should be found inside the box: Figure 3-2 NURIT 8000 - Box Contents 1Thermal paper roll 2Touch screen stylus3NURIT 8000 terminal 4Keypad privacy shield(optional)5Paper roll spindle 6Lithium-Ion battery7Documentation 8AC/DC Power Adapter(boxed)NoteAny one or more of the included accessories may bealready attached to the terminal.NoteThe contents of the documentation pack may varydepending on specific customer documentationrequirements.NoteDepending on the particular model of theNURIT 8000, the external modem or the car adaptermay also be included in the contents of the box. See“Optional Accessories” on page 14.12345678DRAFT
NURIT 8000Installation Manual 11 Selecting a Point-Of-Sale Location•When not operated from its hand-held position, place theNURIT 8000 on a flat table or countertop close to the poweroutlet and any peripherals.•Maintain good ventilation around the terminal. Provide forat least 22 cm (8.5 in) of clear space around the terminal inits fixed operating location.•Do not cover the terminal.The NURIT 8000 is designed to be operated in the followinglocations:•Indoors, using the AC/DC Power Adapter, optional dockingstation or optional external modem.•Outdoors, powered only by the built-in battery.•In a vehicle, using the optional car adapter. NoteBefore using the NURIT 8000, remove the thintransparent plastic membrane that covers the LCDscreen.CautionUnder no circumstances should the NURIT 8000 bepowered or charged outdoors using its AC/DC adapteror docking station.WarningDo not locate the terminal where it is exposed to thefollowing:•Devices that radiate excessive electrical noise orvoltage fluctuations, such as air conditioners, fans,electric motors, neon signs, or high-frequencysecurity devices.•Water containers, such as a sink, a laundry tub ora pool.•Areas of excessive moisture, heat, oil, dust ordebris.•Direct sunlight or objects that radiate heat.•Metal partitions or such obstructions that maydisrupt radio transmission or reception if yourterminal is used as a wireless device.DRAFT
12 Installation ManualNURIT 8000Wireless LAN (Wi-Fi) TerminalsSome NURIT terminals are equipped with transceivers that canaccess Wireless Local Area Networks (WLAN), which are oftenused for short-range wireless communications in home andoffice environments, retail stores, restaurants, and gasolinestations. The terminals commonly connect to the WLAN via aWi-Fi access point or repeater. Several types of WLAN communication standards exist. NURITWLAN terminals are equipped with transceivers that complywith the IEEE 802.11b (Wi-Fi) standard.•Verify that all the Wi-Fi access points and repeaters complywith this standard.•Locate the access point or repeater as close as possible tothe area where the NURIT WLAN terminals are to beoperated. (Follow manufacturer-supplied installationinstructions and guidelines of the Wi-Fi access points orrepeaters.)•If the NURIT WLAN terminals are used over a defined area,such as within a restaurant or retail store, the Wi-Fi accesspoint or repeater should be located as close as possible tothe center of this area.•If the area where the NURIT WLAN terminals are usedexceeds the maximum range for Wi-Fi reception, installadditional access points or repeaters as required.•Do not locate the Wi-Fi access point or repeater wheremetal objects or electrical appliances may obstructcommunication with the terminals.DRAFT
NURIT 8000Installation Manual 134. Specifications Specification DetailsPower•Terminal: 8.4 VDC at 1.0 A•AC/DC Adapter (Safety Approved)Input: 100-240 VAC at 50/60 Hz (0.8 A)Output: 8.4 VDC at 1.0 ADimensions •Height: 59 mm (2.32 in)•Width: 92 mm (3.62 in)•Depth: 210 mm (8.27 in)Paper Roll •57 mm x 38 mm (2.25 in x 1.5 in)•10.5 mm (0.4 in) core diameterWeight•Terminal: 625 g (22.05 oz)Including battery and paper roll•Shipping: 800 g (28.2 oz)Not including documentationEnvironmental Requirements•Operating temperature:0° C to +45° C (+32° F to +113° F)•Storage temperature:-20° C to +60° C (-4° F to +140° F)•Relative humidity:5%-95% non-condensingNoteSpecifications are subject to change without noticefollowing technological improvement of the device andits components.DRAFT
14 Installation ManualNURIT 80005. Optional Accessories Figure 5-1 NURIT 8000 - Optional Accessories CautionConnection of any accessory that is not explicitlyapproved by VeriFone may cause damage and thusvoid the Limited Warranty of this equipment.1External modem 2Barcode adapter3Keyboard emulation cable 4Car adapter5PC-terminal cable 6Cellular headset7Terminal-terminal cableNoteAvailability of the optional accessories may varyaccording to customer requirements.Consult your authorized VeriFone representative orservice provider for information regarding availabilityof current or future optional accessories.2135467DRAFT
NURIT 8000Installation Manual 15 Accessory DetailsStandard RS-232 Barcode Reader Adapter •Connects to an RS-232 barcode readerExternal Modem•Up to 14.4 kbps, 33.6 kbps or 56 kbpstelephone line modem•Implements synchronous or asynchronous,HDLC, TCP/IP protocols•Supports FastConnect connectivity•May be supplied with the terminal as astandard accessory (model-dependent)Keyboard Emulation Barcode Reader Adapter•Enables connection of a PC keyboard orbarcode reader to the terminal•Facilitates the entry of catalog items andother dataPC-Terminal Cable •Cable used for downloading softwareapplications to the terminal•Connects to an RS-232 COM port on the PCCar Adapter•Connects to standard 12 V vehicle electricalpower socket•Used to power the NURIT 8000 and optionalDocking Station and to charge their battery•May be supplied with the terminal as astandard accessory (model-dependent)Cellular Headset Cable•Hands-free headset.•2.5 mm plug.•Not supplied by VeriFone. Contact yourcellular representative for purchasingdetails.Terminal-Terminal Interconnection Cable•Enables peer-to-peer software updatingNote: For security reasons, terminal-terminalsoftware updating is not available for terminalswith Secure Download enabled.DRAFT
16 Installation ManualNURIT 80006. General FeaturesThe NURIT 8000 includes the following features: Feature DescriptionLCD Display•Graphical LCD display of generaloperational prompts and messages•Black and white•128x128 pixelsTouch Screen • Application-dependent touch screenStylus •Touch screen stylus•Integrated stylus storage slotKeypad •10-key telephone-style keypad section•8 function and special keysKeypad Privacy Shield •Detachable privacy shield (optional)Smart Card Reader • Integrated, front-entry Smart Card readerMagnetic Card Reader •Integrated, bi-directional reader formagnetic stripe cardsSAM Cards •Up to two SAM cardsNote: Configuration is model-dependentSD/MMC Card •Up to one SD/MMC cardNote: Configuration is model-dependentSIM Card•Up to one SIM card.SIM card is needed for GSM/GPRS wirelesscommunication technologyNote: Configuration is model-dependentThermal Printer • Integrated printer uses thermal paperConnectors •Power connector•Data port•Headset jackBattery•Smart Lithium-Ion battery•Supplies 7.4 VDC at 1800 mAH (minimum)•Fully recharges within three hours(80% charge capacity within one hour)DRAFT
NURIT 8000Installation Manual 17 Figure 6-1 NURIT 8000 - General Features-Top Radio•Antenna located under paper-roll, withpower supplyChoice of:•GSM/GPRS•CDMA•WLAN 802.11b/g (WPA2 Security)Note: Radio is model-dependent1Stylus 2Paper compartment cover3Paper compartment coverrelease latch 4Paper tear bar5Magnetic card reader 6LCD display/touch screen7Keypad 8Smart Card readerFeature Description12345678DRAFT
18 Installation ManualNURIT 8000 Figure 6-2 NURIT 8000 - General Features-Bottom 1Rubber stop 2Model/barcode serial numberlabel3Battery-SAM-SIM-SD/MMCcover 4Power connector5Compliance label 6Docking station infraredconnection7Data connector 8Audio headset connector12345678DRAFT
NURIT 8000Installation Manual 197. Removing and Replacing the Battery-SAM-SIM-SD/MMC Compartment CoverTo remove the battery-SAM-SIM-SD/MMC compartment cover:1. Disconnect the AC/DC Power Adapter from the electricalpower outlet.2. Carefully turn the NURIT 8000 face down or place it on asoft, smooth surface, so as not to damage the LCD display.3. Steady the unit with one hand.4. With your other hand, use your thumb to press in and liftthe compartment cover locking tab.5. Remove the battery/SAM-SD/MMC compartment cover. Figure 7-1 Opening the Battery-SAM-SIM-SD/MMC Compartment CoverTo replace the battery-SAM-SIM-SD/MMC compartment cover:1. Insert the two hinge tabs of the battery-SAM-SIM-SD/MMCcompartment cover into the tab slots at the back of thebattery-SAM-SIM-SD/MMC compartment.12DRAFT
20 Installation ManualNURIT 8000 Figure 7-2 Replacing the battery-SAM-SIM-SD/MMC Compartment Cover 2. Lower and push the compartment cover until the coversnaps into place.1Cover locking tab12DRAFT
NURIT 8000Installation Manual 218. Installing the BatteryTo install the battery:1. Remove the battery-SAM-SIM-SD/MMC compartmentcover, as described in “Removing and Replacing the Battery-SAM-SIM-SD/MMC Compartment Cover” on page 19.2. Hold the battery, verifying that the side with the metalcontacts are facing downwards and that the rounded edgeis facing towards the back of the compartment.3. While holding the battery at a 30° angle, slide the two tabson the front of the battery into the slots on the front wall ofthe compartment.4. Push the back of the battery down, until it snaps into place.5. Replace the battery-SAM-SIM-SD/MMC compartmentcover, as illustrated in Figure 7-2 on page 20. Figure 8-1 Installing the BatteryTo remove the battery:1. Remove the battery-SAM-SIM-SD/MMC compartmentcover, as described in “Removing and Replacing the Battery-SAM-SIM-SD/MMC Compartment Cover” on page 19.2. Insert your fingernail into the groove at the back of thebattery and lift the battery, snapping the battery out ofplace.3. Lift and remove the battery.Battery Maintenance•The supplied high-performance, smart Lithium-Ion batteryprovides 7.4 VDC at 1800 mAH (minimum) capacity.12DRAFT
22 Installation ManualNURIT 8000•When fully discharged, the battery fully recharges withinthree hours while installed in the terminal. An 80% chargecapacity is reached within one hour.•The terminal can be connected to an AC/DC power supplyindefinitely without causing damage to the battery. •In typical use, the life span of the battery exceeds 500charge cycles, after which, operating time decreases slowly.•The battery has a self-discharge rate. It loses approximately1% of its charge per day when not in use.•Replace the battery when the charge capacity is too weakfor normal operation.•Remove the battery from the terminal if you do not intendto use your NURIT 8000 for an extended period of time. CautionWhen using the VeriFone-supplied AC/DC PowerAdapter, the Lithium-Ion battery must be installed inthe terminal.WarningDo not dispose of the NURIT 8000 Lithium-Ion smartbattery in a fire. Lithium-Ion batteries must berecycled or disposed of properly. Do not dispose ofLithium-Ion batteries in municipal waste sites.NoteExtreme temperatures degrade the batteryperformance. Do not store the battery in temperaturesbelow -20°C (4°F) or above 60°C (140°F).DRAFT
NURIT 8000Installation Manual 239. Connecting the NURIT 8000 to an AC Power OutletYou can connect the NURIT 8000 to an AC power outlet usingthe VeriFone-supplied AC/DC Power Adapter.To connect the NURIT 8000 to an AC power outlet:1. Connect the plug of the AC/DC Power Adapter cable topower connector on the front panel of the NURIT 8000.2. Connect the AC/DC Power Adapter cable to an AC poweroutlet. Figure 9-1 AC Power ConnectionBattery Charge StatusThe LED indicator on the AC/DC Power Adapter and the CarAdapter lights according to the charge status: Indicator Charge StatusRed The battery is charging (less than 80% charged)Green The battery is charging (80% or more charged)No light The battery is fully charged or the charger isdisconnected from the AC power outletDRAFT
24 Installation ManualNURIT 800010. Installing the External ModemYou can use the optional external high-speed modem todownload applications and parameters to the NURIT 8000 via astandard telephone line.To install the external modem:1. Insert the modem's data plug into the data port on the frontpanel of the NURIT 8000.2. Connect a standard telephone line cord from the modem toa standard RJ-11 type modular telephone line outlet. Figure 10-1 External Modem InstallationDRAFT
NURIT 8000Installation Manual 2511. Connecting the Car AdapterYou can use the car adapter to provide power to theNURIT 8000 and to charge the installed Lithium-Ion battery.To install the Car Adapter:1. Connect the plug of the car adapter cable to the 3-pinpower jack on the front panel of the NURIT 8000.2. Plug the car adapter into the vehicle's electrical powersocket. Figure 11-1 Car Adapter Connection To remove the car adapter:1. Unplug the car adapter from the vehicle's electrical powersocket. 2. Unplug the car adapter battery charger cable from the3-pin power jack on the front panel of the NURIT 8000.NoteThe LED indicator on the car adapter lights to indicatethe charge status of the battery, as described in“Battery Charge Status” on page 20.DRAFT
26 Installation ManualNURIT 800012. Loading Paper in the Printer To load a roll of thermal paper in the printer:1. Place the terminal on a flat, stable surface.2. Insert two fingers into the recess on the papercompartment cover, beneath the release latch.3. Pull the latch up until the cover unlocks.4. Lift the paper compartment cover until it is fully open. Figure 12-1 Opening the Paper Compartment 5. Remove the tape strip from a new paper roll.6. Unroll approximately 5 cm (2 in) of paper to facilitate theloading process.CautionThe printer of this device uses thermal paper only. Useof low-quality paper may damage the printer and/orcause it to malfunction.For further details regarding printer paper, contactyour VeriFone representative or service provider.1Lifting the release latch 2Opening the papercompartment cover38.1mm12DRAFT
NURIT 8000Installation Manual 27 Figure 12-2 Unrolling the Paper Roll7. Hold the paper roll with the unrolled end on the underside.8. Insert the spindle into the center of the paper roll.9. Lower the paper roll and spindle into the papercompartment. Figure 12-3 Inserting a Paper Roll10. Pull the unrolled end of the paper approximately 2.5 cm(1 in) out of the paper compartment, ensuring that thepaper feeds from the underside of the roll.11. Close the latch on the top of the paper compartment cover.12. Press down firmly on the paper compartment cover, until itsnaps into place.mm1.8312DRAFT
28 Installation ManualNURIT 8000 Figure 12-4 Closing the Paper CompartmentRemoving the Paper Roll from the PrinterTo remove an empty roll of thermal paper from the printer:1. Place the terminal on a flat, stable surface.2. Insert two fingers into the recess on the papercompartment cover, beneath the release latch.3. Pull the latch up until the cover unlocks.4. Lift the paper compartment cover until it is fully open, asillustrated in Figure 12-1 “Opening the Paper Compartment”on page 26.5. Lift the paper roll with its spindle out of the papercompartment.DRAFT
NURIT 8000Installation Manual 29 Figure 12-5 Removing the Paper Roll6. Pull the spindle out of the paper roll.mm1.83DRAFT
30 Installation ManualNURIT 800013. Installing the Keypad Privacy ShieldTo install the keypad privacy shield:1. Place the terminal on a flat, stable surface, or hold itsecurely in one hand.2. Position the tabs on the inner front sides of the keypadprivacy shield over the indentations on each side of theterminal.3. Press down the keypad privacy shield until it snaps intoplace. Figure 13-1 Keypad Privacy Shield Installation To remove the keypad privacy shield:1. Place the terminal on a flat, stable surface, or hold itsecurely in one hand.2. Grasp the keypad privacy shield and pull it away from theterminal.NoteFailing to install or removing the keypad privacy shieldmay render the terminal non-compliant with ISO 9564for PIN protection and may violate card associationrequirements for PIN Entry Devices.211DRAFT
NURIT 8000Installation Manual 3114. Installing a SAM, SIM, or SD/MMC CardDepending on the particular model, you can install a variety ofelectronic memory or processing cards in the NURIT 8000.These cards include the following:•Up to two (2) SAM (Secure Access Module) cards can beinstalled in SAM cardholders 1 and 2, located in theNURIT 8000's Battery-SAM-SIM-SD/MMC compartment.SAM cards may be used to hold encryption keys, identifythe terminal or merchant to the host, process applications,or a variety of other uses.•A SIM (Subscriber Identity Module) card identifies themobile terminal in a GSM or GPRS network. •SD (Secure Digital) or MMC (Multi-Media Card) cards holddata, such as price lists and offline transaction information.The diagrams below illustrate the possible configurations ofSIM, SAM, and SD/MMC cards in the NURIT 8000. NoteA SIM card must be installed when using a model ofthe NURIT 8000 that implements GSM or GPRSwireless communications technology.CautionThe contacts on the SAM, SIM, and SD/MMC cardsand cardholders can be easily damaged. Do not bendor scratch when installing or removing a card.DRAFT
32 Installation ManualNURIT 8000SAM, SIM, and SD/MMC Card ConfigurationsThe configuration of the SAM, SIM, and SD/MMC cards aremodel dependent, based off of what has been enabled of yourmodel of the terminal. If one or more of the slots are disabled inyour model, the slot is inaccessible. Figure 14-1 SAM, SIM, and SD/MMC Cards Configurations Installing a SAM or SIM CardTo install a SAM or SIM card:1. Remove the battery-SAM-SIM-SD/MMC compartmentcover, as described in “Removing and Replacing theBattery-SAM-SIM-SD/MMC Compartment Cover” on page 19.2. If necessary, remove the battery, as described on page 21.3. Slide the SAM or SIM cardholder locking-clasp in thedirection indicated by the engraved arrow to the OPENposition.Card Slot AvailabilitySAM •2 SAM slots, labelled SAM1 and SAM2•Card configuration may be: 0/1/2SIM •1 SIM card slot, accessible only if your terminalmodel is GPRS enabled•Card configuration may be: 0/1SD/MMC •1 SD/MMC card slot•Card configuration may be: 0/1SAM2 SAM1SD/MMCSIMDRAFT
NURIT 8000Installation Manual 33 Figure 14-2 SAM or SIM Cardholder Locking-Clasp 4. Lift the cardholder on its hinge to an upright position.5. Hold the SAM or SIM card so that its chip side is facingdown towards the contacts on the reader.6. Insert the end closest to the chip on the SAM or SIM cardinto the cardholder. Figure 14-3 SAM or SIM Card Installation 7. Close the SAM or SIM cardholder.8. Lock the cardholder by sliding the cardholder locking claspin the direction indicated by the engraved arrow to theLOCK position.9. If necessary, replace the battery, as described on page 21.1Locking claspNoteMake sure that you first slide the end closest to thechip on the card into the grooves of the holder.1SAM or SIM card 2Beveled corner3Metal contact 4Triangular protrusion11234DRAFT
34 Installation ManualNURIT 800010. Replace the battery-SAM-SIM-SD/MMC cover, as describedon page 21.Installing an SD/MMC CardTo install an SD/MMC card:1. Remove the battery-SAM-SIM-SD/MMC compartmentcover, as described in “Removing and Replacing theBattery-SAM-SIM-SD/MMC Compartment Cover” on page 19.2. If necessary, remove the battery, as described on page 21.3. Hold the SD/MMC card directly above the SD/MMC cardslot, with the metal contacts facing down and the narrowedge with the beveled corner pointing towards the slotopening. Figure 14-4 SD/MMC Card Figure 14-5 Inserting the SD/MMC Card4. Lower the SD/MMC card into position.5. Press down on the SD/MMC card while sliding it into theslot, until the card snaps into place.1SD/MMC card 2Metal contacts3Beveled corner123CMM/DSDRAFT
NURIT 8000Installation Manual 356. If necessary, replace the battery, as described on page 21.7. Replace the battery-SAM-SIM-SD/MMC cover, as describedon page 21.To remove an SD/MMC card:1. Remove the battery-SAM-SIM-SD/MMC compartmentcover, as described in “Removing and Replacing theBattery-SAM-SIM-SD/MMC Compartment Cover” on page 19.2. If necessary, remove the battery, as described on page 21.3. With one hand press down on the SD/MMC locking tab,while sliding the card out with your other hand. Figure 14-6 Removing the SD/MMC Card4. Remove the SD/MMC card.5. If necessary, replace the battery, as described on page 21.6. Replace the battery-SAM-SIM-SD/MMC cover, as describedon page 21.CMM/DS21DRAFT
36 Installation ManualNURIT 800015. Connecting Peripheral DevicesYou can connect a variety of optional peripheral devices to theNURIT 8000. To connect a peripheral device to the NURIT 8000:1. Connect the peripheral device to the appropriate end of theadapter cable (see “Optional Accessories” on page 14).2. Insert the other end of the adapter cable into the data porton the front panel of the NURIT 8000. Figure 15-1 Peripheral Device Connection NotePeripheral devices may require special adapter cablesto connect to the NURIT 8000. Certain peripheraldevices may also require an external power supply.Refer to the specific product documentation of theperipheral devices or contact your local VeriFonerepresentative or service provider for further details.1Contactless card reader 2Signature capture device3PC 4Barcode reader5Electronic scale 6Check reader123456DRAFT
NURIT 8000Installation Manual 3716. Connecting a Cellular HeadsetYou can use a standard cellular headset with NURIT 8000models that support cellular telephone communication. To use the cellular headset:1. Insert the plug on the headset cable into the headset jackon the front panel of the NURIT 8000.2. Place the earpiece on the headset cable in your ear. Figure 16-1 Cellular Headset Connection NoteA cellular headset is not provided by VeriFone. Astandard cellular headset is sufficient for use with theNURIT 8000.NoteWhen disconnecting the cellular headset, grasp theplug on the headset cable. Do not pull the cable todisconnect the cellular headset.DRAFT
38 Installation ManualNURIT 800017. Care and MaintenanceMaintenance RecommendationsThe NURIT 8000 has been designed to give you long andtrouble-free service with minimal operator care. Cleaning the NURIT 8000To clean the NURIT 8000:•Gently wipe off dirt from the body of the PINpad with asoft, damp, lint-free cloth. A very mild dishwashingdetergent can be used to dampen the cloth.•Alcohol or alcohol-based cleansers may also be used forstains that are more difficult.•If available, a low-pressured blower can be used to removedirt accumulated around the keypad buttons and the LCDscreen.•When necessary, gently wipe the screen with a soft cloth oreyeglass lens wiper.Cleaning the PrinterTo clean the printer:1. Disconnect the terminal from the power supply.2. Open the paper roll compartment cover.3. Carefully lift the paper roll and remove any excess pieces ofpaper or dirt that might be lodged in the compartment. Ifavailable, use a low-pressure compressed air gun.4. Replace the paper roll.5. Close the paper roll compartment cover.CautionNever use thinners, benzene, or synthetic cleansers asthey may distort or damage the plastic and criticalparts.CautionOpening a secure model of the NURIT 8000 willautomatically result in erasure of all secret encryptionkeys and will render the terminal inoperable.DRAFT
NURIT 8000Installation Manual 39Technical AssistanceContact your VeriFone representative or service provider fortechnical assistance and ordering information regardingspecific components or accessories.Shipping the NURIT 8000In exceptional circumstances, you may be required to ship yourNURIT 8000 to a servicing facility.To ship the NURIT 8000:1. Carefully pack the NURIT 8000, preferably in the originalbox.2. Attach a postage-paid letter to the outside of the packagedetailing the complaint.3. Send the package prepaid and adequately insured. NoteNotify your VeriFone representative or serviceprovider before shipment. Shipment must be to anauthorized representative or service center only.Products sent to other locations will be returned at theowner's expense. Contact your representative for thecorrect address.DRAFT
40 Installation ManualNURIT 800018. TroubleshootingThe NURIT 8000 has been designed for trouble-free operation.However, minor problems may occur during installation anduse.This section briefly describes how to troubleshoot somepossible common problems that may arise during the normaloperation of the NURIT 8000.Before requesting service for the terminal, read this section tofind a possible remedy for the problem. If you are still unable tosolve the problem, contact a service representative.Do not try to solve the problem by opening the terminal. CautionTurn off the NURIT 8000 or disconnect it from thepower supply before connecting or disconnecting anyperipheral device.The terminal appears to have no power1. Verify that the AC/DC Power Adapter is fully plugged into the ACpower outlet and that its barrel connector mates properly withthe terminal power jack.2. Verify that voltage is reaching the AC power outlet by connectinga different device to this outlet. If you suspect any type ofproblem at this electrical outlet, contact a certified electricianfor a professional inspection.3. Press and hold down the 'ON' key for three (3) seconds.4. Verify that the battery is securely installed and sufficientlycharged.5. If possible, try to operate the NURIT 8000 with a differentVeriFone supplied AC/DC Power Adapter.6. Connect the NURIT 8000 to a different AC power outlet.7. Try to adjust the LCD screen contrast settings, using thedesignated, model-dependent key combination.8. If the problem persists, contact an authorized servicerepresentative.DRAFT
NURIT 8000Installation Manual 41 Transactions cannot be completed successfully1. Try to perform the transaction using a different magnetic orSmart Card (model-dependent).2. Make sure you have inserted or swiped the card in the propermanner.3. Attempt to complete several transactions manually using theterminal keypad instead of using customer cards. If all thesetransactions are completed successfully, contact an authorizedservice representative.4. If a manually performed transaction is not completed successfully,verify that the wireless transmission quality is sufficient tocomplete the transaction. Try changing your location to obtainimproved transmission quality.5. If the problem persists, contact an authorized servicerepresentative.Wireless communication is disrupted or cannot be established1. Try moving the terminal to a more open operating area. Anenclosed area degrades the quality of wireless reception andtransmission.2. Verify that the SIM card being used for wireless communication isinstalled correctly and is not damaged or malfunctioning.3. In general, the angle of operation does not affect terminalperformance. However, for optimal usage, hold the terminal at anangle not exceeding 30°.4. If the problem persists, contact an authorized servicerepresentative.DRAFT
42 Installation ManualNURIT 8000 Operation with a peripheral device is not successful1. Verify that the peripheral device is properly connected to theterminal.2. Try to verify whether the peripheral device is functioning properly.3. Replace the cable or the adapter cable being used with theperipheral device.4. If the problem persists, contact an authorized servicerepresentative.The printer does not function properly1. Recharge or replace the battery.2. If the problem persists, connect the terminal to the AC poweroutlet using the AC/DC Power Adapter.3. Verify that the AC/DC Power Adapter is connected properly to theAC power outlet and that its barrel plug mates with the powerjack on the front panel of the terminal. Verify that the LCD displayis lit.4. Verify that the paper roll compartment cover is fully and securelyclosed.5. Open the paper roll compartment cover and check whether thepaper roll has been used up. If it has, replace the thermal paperroll.6. Verify the paper roll and spindle are correctly installed.7. Verify that the paper has been fed to the printer from the bottomof the paper roll.8. Verify that the paper is not jammed or damaged. If it is, reloadthe paper.9. If the problem persists, contact an authorized servicerepresentative.DRAFT
NURIT 8000Installation Manual 43 The printer continues to operate when out of paper1. Verify that the paper sensor of the printer mechanism (inside thepaper roll compartment) is not blocked by paper or debris.2. If the problem persists, contact an authorized servicerepresentative.The magnetic card reader does not function properly1. Verify that the card has been swiped with its magnetic stripe atthe bottom and facing the user. See Figure A-1 on page 42.2. Swipe the magnetic card in the opposite direction.3. If possible, try using a different magnetic card.4. If the problem persists, contact an authorized servicerepresentative.The Smart Card reader does not function properly1. Verify that the chip end of the Smart Card is fully inserted withchip side up. See Figure B-1 on page 43.2. If possible, try using a different Smart Card.3. If the problem persists, contact an authorized servicerepresentative.DRAFT
44 Installation ManualNURIT 8000Appendix A: Using the Magnetic Card ReaderA magnetic card reader is located between the terminal’s LCDtouch screen and the release button of the paper rollcompartment cover.To use the magnetic card reader:1. Grasp the card so that its magnetic stripe is facing you.2. Place the card into one end of the card reader slot.3. Swipe the card in a smooth continuous manner in eitherdirection (left-to-right or right-to-left). Figure A-1 Using the Magnetic Card ReaderDRAFT
NURIT 8000Installation Manual 45Appendix B: Using the Smart Card ReaderTo use the Smart Card reader:1. Hold the Smart Card with the metal chip facing upward anddirected toward the opening of the Smart Card reader atthe front of the NURIT 8000.2. Insert the card into the Smart Card reader slot. Figure B-1 Using the Smart Card Reader3. Remove the card when prompted by the terminal,depending on the specific application being used.NoteFor guidance, a pictogram near the card slot indicateshow to insert the Smart Card into the Smart Cardreader. In addition, insertion direction arrows may beengraved or inscribed on the Smart Card.DRAFT
46 Installation ManualNURIT 8000Installation Notes DRAFT
NURIT 8000Installation Manual 47DRAFT
48 Installation ManualNURIT 8000Contact Information VeriFone, Inc.2099 Gateway Place, Suite 600San Jose, CA, 95110 USATel: +1-800-VeriFone (837-4366)www.verifone.comDRAFT

Navigation menu