Verifone NURIT8000SWD Hand Held Point of Sale Device User Manual NURIT 8000 Installation Manual DOC00222
Verifone Inc. Hand Held Point of Sale Device NURIT 8000 Installation Manual DOC00222
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Manual
NURIT 8000
Wireless Palmtop
Solution
Installation Manual
Copyright Notice
Copyright© Lipman Electronic Engineering Ltd.
All rights reserved.
The content of this publication is for
informational purposes only and is subject to
change without notice. It does not represent a
commitment on the part of Lipman Electronic
Engineering Ltd.
No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval
system, or translated to any language in any
form by any means without the prior written
permission of Lipman.
Trademark Information
NURIT® is a registered trademark of Lipman
Electronic Engineering Ltd. All other product
and brand names contained in this manual are
trademarks of their respective owners.
Catalog Number
DOC00222 Orig.
Print Date
February 2004
Installation Manual iii
Foreword
Thank you for purchasing the NURIT 8000
Wireless Palmtop Solution. You now own
one of the most advanced electronic point-
of-sale (POS) terminals manufactured
today.
This manual provides basic installation
instructions. To fully utilize the features of
your NURIT 8000, and for general safety
purposes, it is recommended that you
familiarize yourself with this manual, the
terminal and any peripheral equipment or
accessories.
Figure 1 NURIT 8000 - General View
iv Installation Manual
Note
All graphic images in this manual
are for illustrative purposes only.
Different models of this terminal
may exist and may vary in
appearance according to country
of use or particular customer
requirements.
The basic installation procedure
is the same for most units.
The operation of the terminal is
application-dependent.
It is recommended that you store this
manual in a safe place for future reference.
Document Conventions
Note - Helpful hints and other important
information that will help you get better
use from your NURIT.
Caution - Information about procedures
that, if not observed, could result in
damage to the NURIT or other equipment.
Warning - Failure to follow specific
procedures and practices may result in
personal injury.
Installation Manual v
Table of C on t en t s
Copyright Notice ........................................ ii
Trademark Information ................................. ii
Catalog Number ......................................... ii
Print Date................................................. ii
Foreword............................................. iii
Document Conventions ................................ iv
Product Regulatory Information ....................... 1
FCC Compliance Statement............................ 1
FCC Part 15 Requirements ............................. 1
FCC Part 68 Requirements ............................. 2
FCC Part 90 Requirements ............................. 4
In Canada: ................................................ 4
EU Directives Compliance Statement ................ 4
General Safety Instructions.......................... 5
Radio Frequency Energy Emission .................... 9
Safety Precautions for Medical Devices.............10
Pacemakers .............................................10
Other Medical Devices.................................10
Safety Precautions for Other Electronic Devices ..11
Specifications ....................................... 12
Initial Setup ......................................... 13
Unpacking the Box .....................................13
Contents Checklist .....................................14
Selecting a Point-Of-Sale Location ..................17
Optional Accessories ............................... 19
General Features ................................... 23
vi Installation Manual
Installing the Battery Pack ........................ 26
Battery Pack Maintenance ............................28
Connecting the NURIT 8000 to an AC Power Outlet. 30
Installing the External Modem.................... 32
Connecting the Car Adapter
........................ 33
Loading Paper in the Printer ...................... 35
Installing the Keypad Privacy Shield............. 37
Installing a SIM or SAM Card
......................... 39
Installing the SIM/SAM Cardholder Compartment Cover.. 43
Installing a SIM Card in the TEL SIM Slot............45
Connecting Peripheral Devices....................... 47
Connecting a Cellular Headset ................... 49
General Care and Maintenance ..................... 50
Cleaning the NURIT 8000..............................50
Cleaning the Printer ...................................51
Maintenance Recommendations .....................52
Technical Assistance ...................................52
Shipping the NURIT 8000 ..............................53
Troubleshooting ..................................... 54
Appendix A Using the Magnetic Card Reader....... 60
Appendix B
Using the Smart Card Reader
.......... 61
Installation Notes................................... 63
Installation Manual vii
List of Figures
Figure 1 NURIT 8000 - General View iii
Figure 2 Secure Device Label 13
Figure 3 NURIT 8000 – Box Contents 16
Figure 4 NURIT 8000 - Optional Accessories 19
Figure 5 NURIT 8000 - Top View 25
Figure 6 NURIT 8000 - Bottom View 25
Figure 7 Battery Pack Installation 26
Figure 8 Battery Pack Removal 27
Figure 9 AC Power Connection 30
Figure 10 External Modem Installation 32
Figure 11 Car Adapter Connection 33
Figure 12 Loading Paper in the Printer 36
Figure 13 Keypad Privacy Shield Installation 37
Figure 14 SIM/SAM Cardholder Locking-Clasp 41
Figure 15 SIM/SAM Card Installation 42
Figure 16 SIM/SAM Cardholder Compartment
Cover Installation 44
Figure 17 Void Label Installation 44
Figure 18 SIM Cardholder Ejection 45
Figure 19 SIM Card Installation 46
Figure 20 SIM Cardholder Insertion 46
Figure 21 Barcode Reader Connection 48
Figure 22 Cellular Headset Connection 49
Figure 23 Magnetic Card Reader 60
Figure 24 Smart Card Reader 61
Installation Manual 1
Product Regulatory
Information
Note
The following product regulatory
information and compliance
statements apply to all models of
the NURIT 8000x, where x
represents a suffix, such as S,
SVP, or Secure, designating the
specific security features of a
particular model.
Caution
Changes or modifications to this
device that are not expressly
approved by the party
responsible for compliance could
void the user's authority to
operate the equipment.
FCC Compliance Statement
Manufacturer: Lipman Electronic Engineering Ltd.
Model: NURIT 8000
FCC Part 15 Requirements
This equipment has been tested and found to
comply with the limits for Class B digital device,
pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable
protection against harmful interference when the
equipment is installed and operated in a
commercial environment.
2 Installation Manual
This equipment generates, uses and can radiate
radio frequency energy and, if not installed and
used in accordance with the instructions, may
cause harmful interference to radio
communications. However, there is no guarantee
that interference will not occur in a particular
installation.
Operation of this equipment in a residential area
is likely to cause harmful interference in which
case the user will be required to correct the
interference at his/her own expense.
If this equipment does cause harmful
interference to radio or television reception,
which can be determined by turning the
equipment off and on, the user is encouraged to
try to correct the interference by one or more of
the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the
equipment and the receiver.
• Connect the equipment into an outlet on a
circuit different from that to which the
receiver is connected.
• Consult your dealer or an experienced
technician for help.
Connection of peripherals to this unit requires
the use of grounded, shielded cables to ensure
compliance with the class B limits.
FCC Part 68 Requirements
[Applicable when using optional NURIT 8000
docking station or NURIT 8000 external modem]
The FCC has established rules permitting this
device to be directly connected to the telephone
network. Standardized FCC Part 68 compliant
telephone line cords and modular jacks are used
for these connections. This equipment should not
be used on party or coin lines.
Installation Manual 3
If this device is malfunctioning, it may be causing
harm to the telephone network; this device
should be disconnected until the source of the
problem can be determined and until repair has
been made. If this is not done, the telephone
company may temporarily disconnect service.
The telephone company may make changes in its
technical operations and procedures; if such
changes affect the compatibility or use of this
device, the telephone company is required to
give adequate notice of the changes. You will be
advised to file a complaint with the FCC.
If the telephone company requests information
on what equipment is connected to their lines,
inform them of:
• The telephone number to which this unit is
connected
• The AC Ringer Equivalence Number: 00B
• The USOC jack required: RJ-11C
• The FCC Registration number: (See the
underside of the unit and/or applicable unit
documentation for this number.)
The Ringer Equivalence Number (REN) is used
to determine how many devices can be
connected to your telephone line. In most areas,
the sum of the RENs of all devices on any one
line should not exceed five (5). If too many
devices are attached, they may not ring properly.
To be certain of the number of devices that may
be connected to the line, as determined by the
total RENs, contact the telephone company to
determine the maximum REN for the calling
area.
4 Installation Manual
FCC Part 90 Requirements
This device may contain a radio transceiver
module, (FCC ID number is located on the
bottom of the terminal), operating under Part 90
of the FCC rules in a licensed part of the radio
spectrum. Qualified personnel must perform
service or repairs to the radio portion of this
device. Any unauthorized modification to the
radio module, shielding, or antenna system may
void the user’s authority to operate this device.
This device has been tested and meets RF
exposure guidelines for hand held operation
pursuant to FCC OET Bulletin 65 Supplement C
ed. 01-01, IEEE 1528/D1.2 (2003) and Industry
Canada RSS-102 (1999).
In Canada:
This digital apparatus does not exceed the class
B limits for radio noise emissions from digital
apparatuses set forth in the Radio Interference
Regulations of the Canadian Department of
Communications.
Cet appareil numérique n'émet pas de bruits
radioélectriques dépassant les limites applicables
aux appareils de la classe B, déterminée par la
Réglementation d’Interférence Radio du
Ministère canadien des Communications.
EU Directives Compliance Statement
This product complies with the requirements of
applicable EU Council Directives.
Caution
Any unauthorized modification of
the equipment may void the
user’s authority to operate this
device.
Installation Manual 5
General Safety Instructions
Warning
Failure to observe these
instructions may result in severe
personal injury or damage to the
NURIT 8000 or other equipment.
Note
These safety instructions are
based in general on those
provided by Underwriters
Laboratories (UL) Inc. U.S.A.
When using the NURIT 8000 or any
associated device, the following basic
safety precautions should always be
observed to reduce the risk of fire, electric
shock, or personal injury:
• Read and make sure you understand all
instructions.
• Follow all warnings and instructions
marked on the device and in this manual.
• Disconnect the device from the power
supply and any peripherals before
cleaning.
• Do not use liquid or aerosol cleaners. Use
a damp cloth for cleaning and/or a soft
brush.
• Do not use the device near water,
especially when using the AC/DC Power
Adapter or external modem.
• Never spill any liquid on the device.
6 Installation Manual
• Place the device in a stable position on a
solid surface. When operated hand-held,
grasp the device securely. Serious
damage may result if the device falls.
• The optimal operational position for the
terminal is hand-held at an angle of
approximately 30o. The terminal is also
designed for optimal tabletop usage.
Keep the terminal a short distance from
your body.
• Do not cover slots and openings of the
device. They may be provided for
ventilation and protection against
overheating. Never place the device near
radiators, or in a place where proper
ventilation is not provided.
• Use only the power source as marked on
the device. If you are not sure of the type
of the power supplied to your location,
consult your dealer or local power
company.
• Do not place objects on the power cord.
Install the device where no one can step
on the cord.
• Do not overload wall outlets and
extension cords as this can result in the
risk of fire or electric shock.
• Never push objects into the device
through slots (other than those
specifically intended for the stylus,
magnetic stripe or smart cards, or
SAM/SIM cards), as this may result in
fire or electric shock.
Installation Manual 7
• To reduce the risk of electric shock, do
not disassemble any of the equipment or
accessories referred to in this manual. If
required, take the equipment to a
qualified service representative. Opening
or removing covers may expose you to
dangerous voltages or other risks.
Incorrect reassembly can cause electric
shock.
• Disconnect the device from the power
supply and any peripherals and refer to
qualified service personnel under the
following conditions:
• The power supply cable or plug is
damaged or frayed.
• Liquid has been spilled into the
device.
• The device has been exposed to
rain or water.
• The device does not work
normally, when following the
operating instructions.
• The device has been dropped or
damaged.
• The device exhibits a distinct
change in performance.
• When using the NURIT 8000 optional
docking station and/or external modem
during thunderstorms, disconnect the
telephone line, if possible. There may be
a remote risk of electric shock from
lightning.
• Never install telephone wiring during a
lightning storm.
8 Installation Manual
• Never install telephone jacks in wet
locations unless the jack is specifically
designed for wet locations.
• Never touch non-insulated telephone
wires or equipment unless the telephone
line has been disconnected at the
network interface.
• Use caution when installing or modifying
telephone lines.
• When in the vicinity of a gas leak, do not
use the NURIT 8000, a standalone
telephone or a telephone connected to a
POS terminal or docking station to report
the leak.
• Take care when installing an internal
battery pack. If installed incorrectly, it
may explode. Use only a Lipman supplied
battery pack. Discard used battery packs
according to local regulations.
Installation Manual 9
Radio Frequency Energy Emission
Your NURIT 8000 may contain a transmitter
and receiver that emit radio frequency (RF)
energy. The actual frequency range used by
the NURIT 8000 is radio-modem dependent
according to the specific model. Digital
modulation techniques are used.
During radio communication, the local radio
system handling the actual communication
controls the actual power transmission
output level. This output level may typically
vary (relative to the distance between the
user location and the cell transmission
sites).
• When used properly, the design of this
hand-held wireless terminal complies
with U.S., Canadian, European and other
standards for protection from public
exposure to radio frequency (RF)
magnetic signals.
• This device has been tested and meets
RF exposure guidelines for hand held
operation pursuant to FCC OET Bulletin
65 Supplement C ed. 01-01, IEEE
1528/D1.2 (2003) and Industry Canada
RSS-102 (1999).
10 Installation Manual
Safety Precautions for Medical
Devices
For those persons using a pacemaker or
other medical device, please read the
following important safety notes:
• Though most electronic equipment and
critical medical devices are shielded
against radio-frequency signals, it is
important to realize the possibilities of
potential interference and to know the
standard precautions that may be taken.
Pacemakers
Industry standards recommend a minimum
separation of 15 cm (6 inches) between a
wireless phone-type device and a pacemaker
to prevent any potential problems.
Individuals using a pacemaker should:
• Always keep the NURIT more than 15 cm
(6 inches) from the pacemaker when
using the unit for cellular wireless
communication or when performing an
online transaction.
• Turn off the NURIT immediately and
disconnect it from the power supply if
you suspect any problem of interference.
Other Medical Devices
Consult the manufacturer of your medical
device to determine its level of shielding.
Depending on the proximity to certain
equipment, you may be asked not to use
your NURIT terminal or one of its
accessories.
Installation Manual 11
Safety Precautions for Other
Electronic Devices
• Do not use your NURIT 8000 in an area
of potential explosive atmosphere, such
as fuel or chemical storage or transfer
facilities, or in any area where you would
be advised to turn off a vehicle’s engine.
• Do not replace the battery pack or
charge the NURIT 8000 in an area of
potential explosive atmosphere.
• Do not use the NURIT 8000 in a known
blasting area.
• Do not place the NURIT 8000 in the area
over a vehicle-equipped air bag.
• If the battery pack has been removed,
ensure that no metal objects come in
contact with its electrical contacts.
• You are using a NURIT 8000 designed for
use with a built-in internal antenna. Do
not open the device with the intent of
tampering with the antenna system.
Doing so may damage the unit and
violate FCC (Ministry of
Communications) regulations.
• Radio frequency energy may affect
improperly installed or very sensitive
systems. Consult the specific device
manufacturer (or airline crew for
possible airborne operation) regarding
typical problems that may arise when
using the device. At the time of the
publication of this manual, it is known
that use of all radio-type devices is
prohibited while airborne.
12 Installation Manual
Specifications
Specification Details
Power
• Terminal: 8.4 VDC at 1.0 A
• AC/DC Adapter (Safety
Approved)
Input: 100-240 VAC at
50/60 Hz (0.8 A)
Output: 8.4 VDC at 1.0 A
Dimensions
• Height: 82 mm (3.23 in)
• Width: 108 mm (4.26 in)
• Depth: 230 mm (9.06 in)
Paper Roll
• 57 mm x 38 mm
(2.25 in x 1.5 in)
• 10.5 mm (0.4 in) core diameter
Weight
• Terminal: 650 g (22.9 oz)
Including privacy shield,
battery pack and paper roll
• Shipping: 800g (28.2 oz.)
Not including this manual
Modem
Communication
Rate
• 56 Kbps (maximum)
Approvals
• EMV Levels 1 and 2
• Visa PED (optional)
• FCC Part 15 Class B
• CE
Note
Specifications are subject to
change without notice following
technological improvement of the
device and its components.
Installation Manual 13
Initial Setup
Unpacking the Box
To unpack the box:
1. Place the box right side up on a stable,
flat surface.
2. For secure models of the NURIT 8000,
verify that the Secure Device label
that seals the box is intact.
Figure 2 Secure Device Label
Caution
If the Secure Device label is
damaged or missing, do not open
the box. This could be an
indication of device tampering
and may affect the validity of the
warranty for the device. Notify
your Lipman distributor.
3. For secure models of the NURIT 8000,
peel off or cut through the Secure
Device label.
4. Open the front flap of the box.
14 Installation Manual
5. Open the top cover of the box.
6. Carefully remove the contents of the
box.
Note
It is recommended that you save
the box for future repacking or
moving of the terminal.
7. Carefully inspect the contents for any
damaged or missing components.
Note
Lipman has taken all measures to
provide you with a complete
device. If shipping damage is
evident, file a claim with the
shipping company. Notify your
Lipman distributor concerning
this damage, and if any
components are missing.
Contents Checklist
The following items should be found inside
the box:
Note
Any one or more of the included
accessories may be already
attached to the terminal.
• NURIT 8000 Wireless Palmtop Solution
• AC/DC Power Adapter (boxed)
• Lithium-ion Battery Pack
• Paper Roll Spindle
• Thermal Paper Roll
Installation Manual 15
• Touch Screen Stylus
• Keypad Privacy Shield
• SIM/SAM Cardholder Cover with
Adhesive Void Label
• Documentation Pack
Note
Depending on the country of use
or the specific application, the
documentation package may
include any or all of the following:
• Installation Manual
• User Manual
• Quick Reference Manual
• Contents List
• Magnetic Stripe Manager Card
• Limited Warranty Card
• Product Registration Card
Note
Depending on the particular
model of the NURIT 8000, the
external modem or the car
adapter may also be included in
the contents of the box. See
Optional Accessories on page 19.
16 Installation Manual
Figure 3 NURIT 8000 – Box Contents
Installation Manual 17
Selecting a Point-Of-Sale Location
The NURIT 8000 is designed to be
operated in the following locations:
• Indoors, using the AC/DC Power Adapter,
optional docking station or optional
external modem.
• Outdoors, powered only by the built-in
battery pack.
• In a car, using the optional car adapter
cable.
Warning
Do not locate the terminal where
it is exposed to the following:
• Devices that radiate excessive
electrical noise or voltage
fluctuations, such as air
conditioners, fans, electric
motors, neon signs, or high-
frequency security devices.
• Water containers, such as a
sink, a laundry tub or a pool.
• Areas of excessive moisture,
heat, oil, dust or debris.
• Direct sunlight or objects that
radiate heat.
• Metal partitions or such
obstructions that may disrupt
radio transmission or
reception if your terminal is
used as a wireless device.
18 Installation Manual
Caution
Under no circumstances should
the NURIT 8000 be powered or
charged outdoors using its
AC/DC adapter or docking
station.
• When not operated from its hand-held
position, place the NURIT 8000 on a flat
table or countertop close to the power
outlet and any peripherals.
• Do not cover the terminal.
• Maintain good ventilation around the
terminal. To meet standard ventilation
requirements, at least 22.1 centimeters
(8.7 inches) of clear space must be
provided around the terminal in its fixed
operating location.
Note
Before using the NURIT 8000,
remove the thin transparent
plastic membrane that covers the
LCD screen.
Warning
Do not use a NURIT 8000 that
shows any signs of damage.
Installation Manual 19
Optional Accessories
Caution
Connection of any accessory that
is not explicitly approved by
Lipman may cause damage and
thus void the Limited Warranty of
this equipment.
Figure 4 NURIT 8000 - Optional Accessories
Note
Availability of the optional
accessories may vary according
to customer requirements.
Consult your authorized Lipman
representative for information
regarding availability of current
or future optional accessories.
20 Installation Manual
Accessory Details
Docking Station
• Charger for the terminal
battery pack and for the
optional spare battery
• Provides convenient
connection of the NURIT
8000 to external devices
• Optional integrated
telephone line modem,
equivalent to the External
Modem accessory
• Catalog No.: Model-
dependent.
Contact your service
representative.
PC-Terminal
Download Cable
• Cable used for
downloading software
applications to the
terminal
• Connects to an RS-232
COM port on the PC
• Catalog No.: FCL09503
Keyboard
Emulation Barcode
Reader Adapter
• Enables connection of a
PC keyboard or barcode
reader to the terminal
• Facilitates the entry of
catalog items and other
data
• Catalog No.: FCL09506
Installation Manual 21
Accessory Details
External Modem
• Up to 14.4 kbps, 33.6 kbps
or 56 kbps telephone line
modem
• Implements synchronous
or asynchronous, HDLC,
TCP/IP protocols
• Supports FastConnect
connectivity
• Depending on the
particular model of the
NURIT 8000, the external
modem may be included
with the contents of the
box as a standard
accessory.
• Catalog No.: Model-
dependent. Contact your
service representative.
Car Adapter
• Connects to standard 12 V
cigarette lighter socket
• Used to power the NURIT
8000 and to charge its
battery pack
• Depending on the
particular model of the
NURIT 8000, the car
adapter may be included
with the contents of the
box as a standard
accessory.
• Catalog No.: FCL09539
22 Installation Manual
Accessory Details
Standard RS-232
Barcode Reader
Adapter
• Enables connection of an
RS-232 barcode reader to
the terminal
• Catalog No.: FCL09504
Ter min al-Te rmin al
Interconnection
Cable
• Enables peer-to-peer
software updating
• Catalog No.: FCL09505
• Note: For security reasons,
terminal-terminal
software updating is not
available for terminals
with Secure Download
enabled.
Cellular Headset
Cable
• Hands-free headset
• 2.5 mm plug
• Not supplied by Lipman.
Contact your cellular
dealer for purchasing
details
Installation Manual 23
General Features
The NURIT 8000 includes the following
features:
Feature Description
LCD Display
• Graphical LCD display of
general operational prompts
and messages
• Black and white
• 128x128 pixels
Touch Screen
• Application-dependent touch
screen
Stylus
• Touch screen stylus
• Integrated stylus storage slot
Keypad
18 keys comprised of:
• 10-key telephone-style
keypad section (including the
letters of the alphabet and
the numerals 0-9)
• Function and special keys
such as ‘Cancel’, ‘Enter’ and
‘Backspace’.
Keypad Privacy
Shield
• Detachable privacy shield
Smart Card
Reader
• Integrated, front-entry smart
card reader
Magnetic Card
Reader
• Integrated, bi-directional
reader for magnetic stripe
cards
24 Installation Manual
Feature Description
SAM(s)
Compartment
• Compartment capable of
holding up to two SAM cards
or one SAM and one SIM card,
depending on the model.
SIM Slot
• Slot for the insertion of a SIM
card, depending on the
model.
Thermal Printer
• Quiet and fast integrated
printer, using thermal paper.
Connectors
• 3-pin Power Jack
• Data Port
• Headset Jack
• Docking Station Connector
Battery Pack
• Smart Lithium-ion battery
pack
• Supplies 7.2 VDC at
1450 mAH (minimum)
• Fully recharges within three
hours (80% charge capacity
within one hour)
Installation Manual 25
Figure 5 NURIT 8000 - Top View
Figure 6 NURIT 8000 - Bottom View
26 Installation Manual
Installing the Battery Pack
Caution
Before first use, you must charge
the battery pack for a period of
12 hours.
To install the battery pack:
1. Carefully hold the terminal facedown or
place it on a soft, smooth surface so as
not to damage the LCD touch screen.
2. Hold the battery pack, verifying that
the side with an arrow pictogram is
facing upward.
3. Slide the two tabs on the front of the
battery pack into the two slots on the
front wall of the battery pack
compartment.
4. Press down on the battery pack until it
snaps into place.
Figure 7 Battery Pack Installation
Installation Manual 27
To remove the battery pack:
1. Carefully hold the terminal facedown
or place it on a soft, smooth surface so
as not to damage the LCD touch
screen.
2. Press and lift the locking tab on the
battery pack to release it from the
compartment.
3. Remove the battery pack from the
terminal.
Figure 8 Battery Pack Removal
28 Installation Manual
Battery Pack Maintenance
• The supplied high-performance, smart
Lithium-ion battery pack provides 7.2
VDC at 1450 mAH (minimum) capacity.
• When fully discharged, the battery fully
recharges within three hours while
installed in the terminal. An 80% charge
capacity is reached within one hour.
• The terminal can be connected to an
AC/DC power supply indefinitely without
causing damage to the battery.
Caution
When using the Lipman-supplied
AC/DC Power Adapter, the
Lithium-ion battery pack must be
installed in the terminal.
• In typical use, the lifespan of the battery
pack exceeds 500 charge cycles, after
which, operating time may very slowly
decrease.
• The battery pack has a self-discharge
rate, and when not in use, it loses
approximately 1% of its charge per day.
• Replace the battery pack when the
charge capacity is too weak for normal
operation.
• If you intend not to use your NURIT 8000
for an extended period of time, remove
the battery pack from the terminal.
Installation Manual 29
Warning
Do not dispose of the battery
pack in a fire. Dispose of used
batteries in accordance with
local recycling regulations. If you
intend to remove the NURIT’s
battery pack, make sure that the
metal contacts do not come in
contact with any metal objects.
Note
Extreme temperatures will
degrade the performance of your
battery pack. Do not store the
Lithium-ion battery pack in an
ambient temperature below
-20oC (4oF) or above 60oC (140oF).
30 Installation Manual
Connecting the NURIT 8000
to an AC Power Outlet
You can connect the NURIT 8000 to an AC
power outlet using the Lipman-supplied
AC/DC Power Adapter.
To connect the NURIT 8000 to an AC power
outlet:
1. Connect the plug of the AC/DC Power
Adapter cable to the 3-pin power jack
on the front panel of the NURIT 8000.
2. Connect the AC/DC Power Adapter
cable to an AC power outlet.
Figure 9 AC Power Connection
Installation Manual 31
The LED indicator on the AC/DC Power
Adapter lights as follows, according to the
battery pack charge status:
• Red
The battery pack is charging (less than
80% charged).
• Green
The battery pack is charging (80% or
more charged).
• No Light
The battery pack is fully charged or the
charger is disconnected from the AC
power outlet.
32 Installation Manual
Installing the External
Modem
You can use the optional external fast
modem to download applications and
parameters to the NURIT 8000 via a
standard telephone line.
To install the external modem:
1. Insert the modem’s data plug into the
data port on the front panel of the
NURIT 8000.
2. Connect a standard telephone line
cord from the modem to a standard
RJ-11 type modular telephone line
outlet.
Figure 10 External Modem Installation
Installation Manual 33
Connecting the Car Adapter
You can use the car adapter battery
charger to provide power to the NURIT
8000 and to charge the installed Lithium-
ion battery pack.
To install the car adapter battery charger:
1. Connect the plug of the car adapter
battery charger cable to the 3-pin
power jack on the front panel of the
NURIT 8000.
2. Remove the cigarette lighter from its
socket in the car.
3. Plug the car adapter into the cigarette
lighter socket.
Figure 11 Car Adapter Connection
34 Installation Manual
To remove the car adapter battery charger:
1. Unplug the car adapter from the
cigarette lighter socket.
2. Unplug the car adapter battery
charger cable from the 3-pin power
jack on the front panel of the
NURIT 8000.
Installation Manual 35
Loading Paper in the
Printer
To load a roll of thermal paper in the
printer:
1. Place the terminal on a flat, stable
surface.
2. Press the paper roll compartment
cover release button in the direction
indicated by the displayed arrow.
3. Fully open the paper roll compartment
cover.
4. Remove the paper roll spindle from
the paper roll compartment
5. Remove the tape strip from a new
thermal paper roll.
6. Insert the paper roll spindle into the
new paper roll.
7. Unroll approximately 5 cm (2 inches)
of paper to facilitate the loading
process.
8. While holding the roll, place the
spindle into the slots on each side of
the paper roll compartment.
9. Ensure that the paper roll feeds from
the bottom.
36 Installation Manual
10. Approximately 2.5 cm (1 inch) of paper
should extend out of the paper roll
compartment between the cover and
the paper tear bar.
11. Close the paper roll compartment
cover and press down firmly until it
snaps into place.
Figure 12 Loading Paper in the Printer
Installation Manual 37
Installing the Keypad
Privacy Shield
To install the keypad privacy shield:
1. Place the terminal on a flat, stable
surface, or hold it securely in one
hand.
2. Position the tabs on the inner front
sides of the keypad privacy shield over
the indentations on each side of the
terminal.
3. Press down the keypad privacy shield
until it snaps into place.
Figure 13 Keypad Privacy Shield Installation
38 Installation Manual
Note
Failing to install or removing the
keypad privacy shield may render
the terminal non-compliant with
ISO 9564 for PIN protection and
may violate card association
requirements for PIN Entry
Devices.
To remove the keypad privacy shield:
1. Place the terminal on a flat, stable
surface, or hold it securely in one
hand.
2. Grasp the keypad privacy shield and
pull it away from the terminal.
Installation Manual 39
Installing a SIM or SAM Card
Depending on the particular model, you can
install up to two SAM cards and one SIM
card in the NURIT 8000.
Cardholder Options
SAM1
• If the model is configured to
support the use of a single SAM
card, it is placed in the SAM1
cardholder.
SIM CARD
/SAM2
• If the model is configured to
support the use of two SAM
cards, and a second SAM card is
required, it is placed in the
SIM CARD/SAM2 cardholder.
• If the model implements GSM or
GPRS wireless communications
technology and is configured to
support the use of a single SAM
card, the SIM card is placed in
the SIM CARD/SAM2 cardholder.
TEL SIM
• If the model implements GSM or
GPRS wireless communications
technology and is configured to
support the use of two SAM
cards, the SIM card is placed in
the TEL SIM slot.
• If the model of the NURIT 8000
does not implement GSM or
GPRS wireless communications
technology, or if the model is
configured to support the use of
a single SAM card, the TEL SIM
slot is sealed and inaccessible.
40 Installation Manual
Note
A SIM card must be installed
when using a model of the
NURIT 8000 that implements
GSM or GPRS wireless
communications technology.
Caution
The SAM and SIM contacts can
be easily damaged. Do not bend
or scratch when installing or
removing a SAM or SIM card.
To install a SIM or SAM card:
1. Carefully hold the terminal facedown
or place it on a soft, smooth surface so
as not to damage the LCD touch
screen.
2. Press and lift the locking tab on the
battery pack to release it from the
compartment.
See Figure 8 Battery Pack Removal.
3. Remove the battery pack from the
terminal.
4. Slide the cardholder locking-clasp in
the direction indicated by the
engraved arrow to the OPEN position.
Installation Manual 41
Figure 14 SIM/SAM Cardholder Locking-Clasp
5. Lift the cardholder on its hinge to an
upright position.
6. Hold the SAM or SIM card so that its
chip side is facing down towards the
contacts on the reader.
7. Insert the SAM or SIM card into the
cardholder.
Note
Make sure that you first slide the
end closest to the chip on the
card into the grooves of the
holder.
42 Installation Manual
Figure 15 SIM/SAM Card Installation
8. Close the SAM or SIM cardholder.
9. Lock the cardholder by sliding the
cardholder locking clasp in the
direction indicated by the engraved
arrow to the LOCK position.
10. Replace the battery pack.
See Figure 7 Battery Pack Installation.
Installation Manual 43
Installing the SIM/SAM Cardholder
Compartment Cover
After installing the SIM/SAM card(s), you
can cover the cardholders with the supplied
plastic cover. You can also protect this
cover from being opened by sticking the
included void label over the cutout in the
cover.
To install the SIM/SAM cardholder
compartment cover:
1. Carefully hold the terminal facedown
or place it on a soft, smooth surface so
as not to damage the LCD touch
screen.
2. Press and lift the locking tab on the
battery pack to release it from the
compartment.
See Figure 8 Battery Pack Removal.
3. Remove the battery pack from the
terminal.
4. Insert the two square tabs at the top
of the plastic cover beneath the upper
wall of the SIM/SAM cardholder
compartment.
5. Press down on the bottom of the cover
until the two tabs snap into place
under the lower wall of the SIM/SAM
cardholder compartment.
44 Installation Manual
Figure 16 SIM/SAM Cardholder Compartment
Cover Installation
6. Peel the back off the
DO NOT REMOVE void label and
stick it over the cutout in the plastic
cover.
Figure 17 Void Label Installation
7. Replace the battery pack.
See Figure 7 Battery Pack Installation.
Installation Manual 45
Installing a SIM Card in the
TEL SIM Slot
To install a SIM card in the TEL SIM slot:
1. Carefully hold the terminal facedown
or place it on a soft, smooth surface so
as not to damage the LCD touch
screen.
2. Press and lift the locking tab on the
battery pack to release it from the
compartment.
See Figure 8 Battery Pack Removal.
3. Remove the battery pack from the
terminal.
4. Using the pointed end of the touch
screen stylus (or any instrument with a
similarly-sized pointed end), push the
SIM cardholder eject button at the
front left side of the TEL SIM slot until
the SIM cardholder is ejected.
Figure 18 SIM Cardholder Ejection
46 Installation Manual
5. Extract the SIM cardholder fully from
the TEL SIM slot.
6. Insert the SIM card into the
cardholder with its chip side facing
down towards the contacts on the
reader.
Figure 19 SIM Card Installation
7. Insert the SIM cardholder fully into
the TEL SIM slot, as displayed in
Figure 20 SIM Cardholder Insertion.
Figure 20 SIM Cardholder Insertion
8. Replace the battery pack.
See Figure 7 Battery Pack Installation.
Installation Manual 47
Connecting Peripheral
Devices
You can connect a variety of optional
peripheral devices to the NURIT 8000,
including:
• Barcode readers
• Check readers
• Signature capture devices
• Electronic scales
• PCs
Note
Peripheral devices may require
special adapter cables for their
connection to the NURIT 8000.
In addition, certain peripheral
devices require an external
power supply.
Refer to the specific product
documentation of the peripheral
devices or contact your local
Lipman representative for
further details.
To illustrate the procedure for connecting
peripheral devices to the NURIT 8000, this
section describes how to connect a
Keyboard Emulation Barcode Reader to the
terminal.
48 Installation Manual
To connect a barcode reader to the
NURIT 8000:
1. Connect the barcode reader to the
appropriate end of the optional
adapter cable (Part No. FCL09506).
2. Insert the other end of the adapter
cable into the data port on the front
panel of the NURIT 8000.
Figure 21 Barcode Reader Connection
Installation Manual 49
Connecting a Cellular
Headset
You can use a standard cellular headset
with NURIT 8000 models that support
cellular telephone communication.
To use the cellular headset:
1. Insert the plug on the headset cable
into the headset jack on the front
panel of the NURIT 8000.
2. Place the earpiece on the headset
cable in your ear.
Figure 22 Cellular Headset Connection
Note
When disconnecting the cellular
headset, grasp the plug on the
headset cable. Do not pull the
cable to disconnect the cellular
headset.
50 Installation Manual
General Care and
Maintenance
The NURIT 8000 has been designed to give
you long and trouble-free service with
minimal operator care. To maintain the
accurate functioning of the terminal,
protect it from direct sunlight, extreme
heat, dampness and dust.
Cleaning the NURIT 8000
For normal cleaning, observe the following
guidelines:
Caution
• Never use abrasive compounds
or solvents, thinners, benzene
or synthetic cleansers as they
may distort or damage the
plastic and critical parts.
• Never clean the keypad with
liquids. Use only a lightly
dampened cloth or soft brush.
• Never rub or strongly press on
the LCD touch screen.
• Gently wipe off dirt from the body of the
terminal with a soft, damp, lint-free cloth.
• A very mild dishwashing detergent can
be used to dampen the cloth.
• Alcohol or alcohol-based cleansers may
also be used for stains that are more
difficult.
Installation Manual 51
• If available, a low-pressure blower can be
used to remove dirt or debris
accumulated around the keypad buttons
and within the paper roll compartment.
• If possible, use a lens blower to remove
dust and dirt from the LCD touch screen.
• When necessary, gently wipe the touch
screen with a soft cloth or eyeglass lens
wiper.
Cleaning the Printer
To clean the printer:
1. Disconnect the terminal from the
power supply.
2. Open the paper roll compartment
cover.
3. Carefully lift the paper roll and
remove any excess pieces of paper or
dirt that might be lodged in the
compartment. If available, use a
low-pressure compressed air gun.
4. Replace the paper roll.
5. Close the paper roll compartment
cover.
52 Installation Manual
Maintenance Recommendations
To maintain the NURIT 8000 in full working
condition, it is recommended that you
observe the following guidelines:
• Keep the terminal dry and in the cleanest
possible working and storage
environment.
• Do not store the terminal in extremely
hot or cold areas.
• Do not open the AC/DC Power Adapter.
• Do not shake or drop the terminal.
• Do not attempt to open terminal
components, other than the battery pack
compartment.
Caution
Opening a secure model of the
NURIT 8000 will automatically
result in erasure of all secret
encryption keys and will render
the terminal inoperable.
Technical Assistance
Contact your Lipman representative for
technical assistance and ordering
information regarding specific components
or accessories.
Installation Manual 53
Shipping the NURIT 8000
In exceptional circumstances, you may be
required to ship your NURIT 8000 to a
servicing facility.
To ship the NURIT 8000:
1. Carefully pack the NURIT 8000,
preferably in the original carton.
2. Attach a postage-paid letter to the
outside of the package detailing the
complaint and including the following
information:
• Serial Number (displayed on the
bottom of the terminal)
• Date of Purchase
• Name of Dealer
• Address of Dealer
3. Send the package prepaid and
adequately insured.
Note
Notify a Lipman representative
before shipping the NURIT 8000.
Shipment must be to an
authorized dealer or service
center only. Products sent to
other locations will be returned
at the owner’s expense.
Contact your Lipman dealer for
the correct address.
54 Installation Manual
Troubleshooting
The NURIT 8000 has been designed for
trouble-free operation. However, minor
problems may occur during installation and
use. This section briefly describes how to
troubleshoot some possible common
problems that may arise during the normal
operation of the NURIT 8000. Before
requesting service for the terminal, read
this section to find a possible remedy for
the problem. If you are still unable to solve
the problem, contact a service
representative. Do not try to solve the
problem by opening the terminal yourself.
Caution
Turn off the NURIT 8000 or
disconnect it from the power
supply before connecting or
disconnecting any peripheral
device.
Installation Manual 55
Problem Remedy
The terminal
appears to have
no power
1. Verify that the AC/DC Power
Adapter is fully plugged into
the AC power outlet and that
its barrel connector mates
properly with the terminal
power jack.
2. Verify that voltage is
reaching the AC power
outlet by connecting a
different device to this
outlet. If you suspect any
type of problem at this
electrical outlet, contact a
certified electrician for a
professional inspection.
3. Press and hold down the ‘ON’
key for three (3) seconds.
4. Verify that the battery pack
is securely installed and
sufficiently charged.
5. If possible, try to operate
the NURIT 8000 with a
different Lipman supplied
AC/DC Power Adapter.
6. Connect the NURIT 8000 to a
different AC power outlet.
7. Try to adjust the LCD screen
contrast settings, using the
designated, model-
dependent key combination.
8. If the problem persists,
contact an authorized
service representative.
56 Installation Manual
Problem Remedy
Tran sac tion s
cannot be
completed
successfully
1. Try to perform the
transaction using a
different magnetic or smart
card (model-dependent).
2. Make sure you have inserted
or swiped the card in the
proper manner.
3. Attempt to complete
several transactions
manually using the terminal
keypad instead of using
customer cards.
If all these transactions are
completed successfully,
contact an authorized
service representative.
4. If a manually performed
transaction is not
completed successfully,
verify that the wireless
transmission quality is
sufficient to complete the
transaction. Try changing
your location to obtain
improved transmission
quality.
5. If the problem persists,
contact an authorized
service representative.
Installation Manual 57
Problem Remedy
Wireless
communication
is disrupted or
cannot be
established
1. Try moving the terminal to
a more open operating
area. An enclosed area
degrades the quality of
wireless reception and
transmission.
2. Verify that the SIM card
being used for wireless
communication is installed
correctly and is not
damaged or malfunctioning.
3. In general, the angle of
operation does not affect
terminal performance.
However, for optimal usage,
hold the terminal at an
angle not exceeding 30o.
4. If the problem persists,
contact an authorized
service representative.
Operation with
a peripheral
device is not
successful
1. Verify that the peripheral
device is properly
connected to the terminal.
2. Try to verify whether the
peripheral device is
functioning properly.
3. Replace the cable or the
adapter cable being used
with the peripheral device.
4. If the problem persists,
contact an authorized
service representative.
58 Installation Manual
Problem Remedy
The printer
does not
function
properly
1. Recharge or replace the
battery pack.
2. If the problem persists,
connect the terminal to the
AC power outlet using the
AC/DC Power Adapter.
3. Verify that the AC/DC
Power Adapter is connected
properly to the AC power
outlet and that its barrel
plug mates with the power
jack on the front panel of
the terminal. Verify that
the LCD display is lit.
4. Verify that the paper roll
compartment cover is fully
and securely closed.
5. Open the paper roll
compartment cover and
check whether the paper
roll has been used up. If it
has, replace the thermal
paper roll.
6. Verify that the paper roll
and spindle are correctly
installed.
7. Verify that the paper has
been fed to the printer from
the bottom of the paper roll.
8. Verify that the paper is not
jammed or damaged. If it
is, reload the paper.
9. If the problem persists,
contact an authorized
service representative.
Installation Manual 59
Problem Remedy
The printer
continues to
operate when
out of paper
1. Verify that the paper sensor
of the printer mechanism
(inside the paper roll
compartment) is not
blocked by a torn piece of
paper or dirt.
2. If the problem persists,
contact an authorized
service representative.
The magnetic
card reader
does not
function
properly
1. Verify that the card has
been swiped with its
magnetic stripe at the
bottom and facing the user.
See Figure 23 Magnetic
Card Reader on page 60.
2. Swipe the magnetic card in
the opposite direction.
3. If possible, try using a
different magnetic card.
4. If the problem persists,
contact an authorized
service representative.
The smart card
reader does not
function
properly
1. Verify that the chip end of
the smart card is fully
inserted with chip side up.
See Figure 24 Smart Card
Reader on page 61.
2. If possible, try using a
different smart card.
3. If the problem persists,
contact an authorized
service representative.
60 Installation Manual
Appendix A
Using the Magnetic Card
Reader
A magnetic card reader is located between
the terminal’s LCD touch screen and the
release button of the paper roll
compartment cover.
To use the magnetic card reader:
1. Grasp the card so that its magnetic
stripe is facing you.
2. Place the card into one end of the card
reader slot.
3. Swipe the card in a smooth continuous
manner in either direction (left-to-
right or right-to-left).
Figure 23 Magnetic Card Reader
Installation Manual 61
Appendix B
Using the Smart Card Reader
To use the smart card reader:
1. Hold the smart card with the metal
chip facing upward and directed
toward the opening of the smart card
reader at the front of the NURIT 8000.
2. Insert the card into the smart card
reader slot.
Note
For guidance, a pictogram near the
card slot indicates how to insert the
smart card into the smart card
reader. In addition, insertion
direction arrows may be engraved
or inscribed on the smart card.
Figure 24 Smart Card Reader
62 Installation Manual
3. Remove the card when prompted by
the terminal, depending on the
specific application being used.
Installation Manual 63
Installation Notes
64 Installation Manual