Verifone UX301SM RFID Reader Module User Manual Rev 1

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Document ID	2615077
Application ID	G2MhNtIvZ11n4cJ/qV9+Xw==
Document Description	User manual
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Document Type	User Manual
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Date Submitted	2015-05-15 00:00:00
Date Available	2015-05-15 00:00:00
Creation Date	2015-05-13 17:02:43
Producing Software	Acrobat Distiller 10.1.13 (Windows)
Document Lastmod	2015-05-13 17:02:43
Document Title	user manual Rev. 1.pdf
Document Creator	FrameMaker 9.0
Document Author:	Verifone Product Documentation

UX301
Installation Guide
Verifone Part Number DOC159-026-EN-A, Revision A.2
UX301 Installation Guide
Š 2015 Verifone, Inc.
All rights reserved. No part of the contents of this document may be reproduced or transmitted in any form without the written
permission of Verifone, Inc.
The information contained in this document is subject to change without notice. Although Verifone has attempted to ensure the
accuracy of the contents of this document, this document may include errors or omissions. The examples and sample programs are
for illustration only and may not be suited for your purpose. You should verify the applicability of any example or sample program
before placing the software into productive use. This document, including without limitation the examples and software programs, is
supplied “As-Is.”
Verifone, the Verifone logo, Omni, VeriCentre, Verix, and ZonTalk are registered trademarks of Verifone. Other brand names or
trademarks associated with Verifone’s products and services are trademarks of Verifone, Inc.
All other brand names and trademarks appearing in this manual are the property of their respective holders.
Comments? Please e-mail all comments on this document to your local Verifone Support Team.
Verifone, Inc.
2099 Gateway Place, Suite 600
San Jose, CA, 95110 USA
www.verifone.com
Verifone Part Number DOC159-026-EN-A, Revision A.2
S ETUP
Cable Connections
The I/O ports of the EUT are listed below:
8 Slide the cardholder cover back, locking it into place.
SAM Card Slot
*3
USB Port
*3
Smart Card Slot
*1
SMA port
*1
RJ45 Port
*2
58 )MAGE 0LACEHOLDER
LAN Port
*1
Figure 7
Replacing the SAM Cardholders
9 Install additional SAM cards in the available slots as necessary.
Cable
Connections
NOTE
The UX301 rear panel holds several interface ports for power and
communications. Use this section to see how the UX301 connects to various UXseries units, as well as other devices.
•
Connecting to a UX-Series Host Device
•
Connecting to a UX-Series Peripheral Device
•
Connecting Optional Devices
To get the proper connection cables, please refer to Accessories and
Documentation.
Connecting to a This section discusses the connection of the UX301 device with the following host
UX-Series Host units:
Device
Connecting to a Vending Machine
You can connect the UX301 to a host vending machine (VM) with any of the
following connection types:
•
USB Type B
•
ETH (LAN)
•
COM (RS-232)
•
MDB
For more information regarding your card reader configuration and your cabling
needs, contact your local Verifone service provider. For cable ordering
information, see Accessories and Documentation).
UX301 INSTALLATION GUIDE
17
S ETUP
Cable Connections
Connecting to a This section discusses the connection of the UX301 device with the following
UX-Series peripheral units:
Peripheral Device
• Connecting to a UX1xx Series PIN Pad
•
Connecting to a UX401 CTLS Unit
Connecting to a UX1xx Series PIN Pad
You can connect the UX301 to a UX1xx-series PIN pad device with a standard
USB Type A to B cable (VPN CBL000-045-01-A).
58 )MAGE 0LACEHOLDER
Figure 8
Connecting to a UX110 PIN Pad
Connect the Type A plug in the UX301 high-powered port and connect the type B
plug to the USB port of the UX110.
Use the same procedure for connecting to other UX1xx-series PIN pads.
The UX301 host device installs the USB device driver automatically. The USB
data will be encrypted with authentication upon startup.
Connecting to a UX401 CTLS Unit
You can connect the UX301 to a UX401 unit using a communication cable (VPN
CBL159-313-02-A) and an SMA / analog RF cable (VPN CBL159-302-03-A).
To connect the UX301 1
to the UX401 CTLS
unit
Attach one end of the comm cable to the UX301 and the other end to the
UX401.
2 Attach one end of the SMA cable to the UX301 and the other end to theUX401.
18
UX301 INSTALLATION GUIDE
CHAPTER 3
Specifications
This chapter discusses power requirements, dimensions, and other specifications
of the UX301 card reader.
Unit Power •
Requirements
•
Operation voltage: 8 to 43V DC, 24V DC for Printer use
Idle Power: 2W
•
Typical Power: 3W (CTLS read), 4W (UX100 display heater), 0.5W (UX100/
110), 5W (RS232-vout)
•
Sleep Mode: TBD.
Temperature •
Operating temperature:
•
NOTE
-30°C to 70°C (-22°F to 158°F) Standard unit
•
Storage temperature: -25°C to 70°C (-13°F to 158°F)
•
Power Supply rated for indoor use only: 12V DC 3.3A, operating temperature
0°C to 40°C (32°F to 104°F)
•
Power Supply rated for outdoor use: 24V, DC 3.75A up to 40°C (DC 2.5A up to
60°C), operating temperature -25°C to 60°C
•
Relative humidity: 5% to 90% RH non-condensing
If this device is to be used in the Nordic countries, or in any environment where
the temperature range exceeds the product’s operating temperature, it is the
responsibility of the integrators to ensure that the ambient environment is
controlled in such a way to ensure that the product operates within the specified
temperature range.
•
Memory •
•
Magnetic Stripe •
Card
External Dimensions
•
Height: 67 mm (2.64 in)
•
Width: 97 mm (3.82 in)
•
Depth 102 mm (4.02 in)
128 MB DDRAM
256 MB NAND-Flash
Triple-track
UX301 INSTALLATION GUIDE
27
S PECIFICATIONS
Smart Card Reader •
•
SAM Requirements •
Peripheral Ports •
Non-sliding
Card conserving plated landing contacts
3 SAM slots
Consistent ports:
•
Power
•
Powered USB Type A for external device (host)
•
USB Type B (client)
•
COM1 (powered)
•
ETH (LAN) connection with 2 colored LEDs for link state and speed
indication
•
Analog RF CTLS antenna connector to the UX401 CTLS unit
•
8-PIN to RJ-45 connector to UX401 CTLS antenna unit
Model dependent board:
•
Communication •
•
Display •
28
UX301 INSTALLATION GUIDE
MDB
COM: Up to 115200 bps,HW RTS/CTS handshake
MDB: 9600 bps fix, 9E1
3 status LEDs on the front (payment application controlled)
CHAPTER 4
Maintenance and Cleaning
Your card reader should be treated with care. It has no user-serviceable parts.
The following suggestions will help you protect your warranty coverage.
•
Do not store the device in hot areas. High temperatures can shorten the
life of electronic devices, damage batteries and warp or melt certain
plastics.
•
Do not store the device in cold areas. When the device returns to its
normal temperature, moisture can form inside the device and damage
electronic circuit boards.
•
Do not drop, knock, or shake the device. Rough handling can break
internal circuit boards and fine mechanics.
•
Do not use harsh chemicals, cleaning solvents or strong detergents to
clean the device. Use only a soft, clean, dry cloth for cleaning.
These suggestions apply equally to your device, or any of its attachments or
accessories. If your device is not working properly, take it to the nearest Verifoneauthorized service provider for servicing or replacement.
CAUTION
Additional
Safety
Information
Never use thinner, trichloroethylene, or ketone-based solvents – they can
deteriorate plastic or rubber parts.
The following is additional information for your safety in using this device.
Potentially When using the device in areas with potential risk of explosion, such as petrol
Explosive stations, follow the advice of all signs and instructions. If there has been a leak, do
Environments not use this device.
UX301 INSTALLATION GUIDE
29
CHAPTER 5
Service and Support
For UX301 problems, contact your local Verifone representative or service
provider.
For device product service and repair information:
Service Returns
NOTE
•
USA – Verifone Service and Support Group, 1-800-834-4366,
Monday - Friday, 8 A.M. - 8 P.M., eastern time.
•
International – Contact your Verifone representative.
Before returning the unit to Verifone, you must obtain a Merchandise Return
Authorization (MRA) number. The following procedure describes how to return
one or more card reading units for repair or replacement (U.S. customers only).
International customers, please contact your local Verifone representative for
assistance with your service, return, or replacement.
1 Gather the following information from the printed labels (see Figure 16) on the
underside of each unit to be returned:
•
Product ID, including the model and part number. For example,
“M159-301-xx-WWA” and “PTID xxxxxxxx.”
•
Serial number (S/N xxx-xxx-xxx).
MODEL AND
SERIAL NUMBERS
58 )MAGE 0LACEHOLDER
Figure 16
Information Labels on Unit Top
2 Within the United States, call Verifone toll-free at 1-800-834-4366.
UX301 INSTALLATION GUIDE
31
S ERVICE AND S UPPORT
Accessories and Documentation
Connection Cables
CBL159-313-02-A
UX301 to UX401 communications cable
CBL159-302-03-A
UX301 to UX401 RF cable analog
CBL013-005-01-A
RS232 to connect TG-2460H printer
CBL159-312-01-A
LAN cable for Ethernet connections.
26264-01-R
Cash register cable, RJ45-SUBD9f, 1.0m
26264-02-R
Cash register cable, RJ45-SUBD9f, 2.0m
CBL000-039-02-A
Australia power cord for PWR159-001-01-A PSU.
CBL159-306-01-A
Y power cable for TG-2460H printer and UX301
CBL159-307-01-A
Interconnect power cable from CBL159-309-01-X to
TRACO PWR cable 27556-10-R for printer external power.
CBL159-309-01-B
6-pin ferrite cable
CBL258-001-01-A
EU power cord for PWR159-001-01-A PSU.
CBL258-006-01-A
US power cord for PWR159-001-01-A PSU.
CBL258-004-01-A
UK power cord for PWR159-001-01-A PSU.
CBL258-014-01-A
South Africa power cord for PWR159-001-01-A PSU.
PWR159-001-01-A
12V, 3.3A power supply unit (PSU) for UX301.
27556-10-R
Power cable for printer external power supply.
28580-01-R
TG2460-H Printer Power cable for UX301
WIR159-302-01-A
1 meter grounding cable for UX301 and UX1xx PIN pads.
WIR159-302-02-A
2.5 meter grounding cable for UX301 and UX1xx PIN pads.
Printers
P013-010-01-R
TG2460-H Printer
ARS Kit
MET159-502-01-A
UX301 Anti Removal Switch (ARS) kit for development
assembly.
02746
Verifone Cleaning Kit.
Power Cables
Grounding Cables
Cleaning Kit
Documentation
VPN DOC159-024-EN
UX301 Certifications and Regulations Sheet
VPN DOC159-025-EN
UX301 Quick Installation Guide
VPN DOC159-034-EN
UX401 Certifications and Regulations Guide
VPN DOC159-035-EN
UX401 Quick Installation Guide
VPN DOC159-036-EN
UX401 Installation Guide
UX301 INSTALLATION GUIDE
33
CHAPTER 6
Troubleshooting Guidelines
This chapter lists possible malfunctions that may occur while operating a UX301
device and the appropriate corrective action. If the problem persists - even after
performing the outlined guidelines, or if the problem is not described, contact your
local Verifone representative for assistance.
NOTE
The unit comes equipped with tamper-evident labels. The reader contains no
user-serviceable parts. Do not, under any circumstance, attempt to disassemble
the unit. Perform only those adjustments or repairs specified in this guide. For all
other services, contact your local Verifone service provider. Service conducted
by parties other than authorized Verifone representatives may void any warranty.
CAUTION Using an incorrectly rated power supply may damage the unit or cause it to not
work properly. Before troubleshooting, ensure that the power supply used to
power the unit matches the specified requirements (see Specifications for
detailed power supply specifications). If not, obtain the appropriately rated power
supply before continuing with troubleshooting.
Transactions
Fail To Process
There are several reasons why the card reader may not be processing
transactions. Use the following steps to troubleshoot failures.
Check the Magnetic Card Reader
•
Perform a test transaction using one or more different magnetic stripe cards to
ensure the problem is not a defective card.
•
Ensure that you are swiping cards properly. With the card reader, the black
magnetic stripe should face down.
NOTE
The UX301 reads the card upon card removal or withdrawal from the slot.
•
If possible, process a transaction manually, using an external keypad, instead
of the card reader. If the manual transaction works, the problem may be a
defective reader.
•
If the problem persists, contact your local Verifone representative.
UX301 INSTALLATION GUIDE
35
TROUBLESHOOTING G UIDELINES
Transactions Fail To Process
Check the Smart Card Reader
36
UX301 INSTALLATION GUIDE
•
Perform a test transaction using several different smart cards to ensure the
problem is not a defective card.
•
Ensure that the card is inserted correctly and that the card is not removed
prematurely.
•
Ensure the SAM cards are properly inserted in the cardholders and that the
cardholders are properly secured (see Installing or Replacing SAM Cards).
•
If the problem persists, contact your local Verifone representative.
Verifone, Inc.
2099 Gateway Place, Suite 600
San Jose, CA, 95110 USA
Tel: (800) Verifone (837-4366)
www.verifone.com
UX301
Installation Guide
Verifone Part Number DOC159-026-EN-A, Revision A.2
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UX301 Certifications and Regulations
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*DOC159-071-EN-A*
IMPORTANT NOTE:
This module is intended for OEM integrator. The OEM integrator is still responsible for the FCC compliance
requirement of the end product which integrates this module.
USERS MANUAL OF THE END PRODUCT:
In the users manual of the end product, the end user has to also be informed that any changes or
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equipment. If the size of the end product is smaller than 8x10cm, then additional FCC part 15.19 statement is
required to be available in the users manual: This device complies with Part 15 of FCC rules. Operation is
subject to the following two conditions: (1) this device may not cause harmful interference and (2) this device
Recycling: DO NOT DISCARD!
must accept any interference received, including interference that may cause undesired operation.
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UX301
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Source Exif Data:

File Type                       : PDF
File Type Extension             : pdf
MIME Type                       : application/pdf
PDF Version                     : 1.5
Linearized                      : Yes
Author                          : Verifone Product Documentation
Create Date                     : 2015:05:13 17:02:43+08:00
Modify Date                     : 2015:05:13 17:02:43+08:00
Subject                         : UX301 IG, for certification purposes only
XMP Toolkit                     : Adobe XMP Core 5.2-c001 63.139439, 2010/09/27-13:37:26
Metadata Date                   : 2015:05:13 17:02:31+08:00
Creator Tool                    : FrameMaker 9.0
Format                          : application/pdf
Description                     : UX301 IG, for certification purposes only
Creator                         : Verifone Product Documentation
Title                           : user manual Rev. 1.pdf
Document ID                     : uuid:ed5e3eb2-3077-4422-9ee0-23638e795dd0
Instance ID                     : uuid:239591a7-fdeb-46dd-ae7f-0288dc44c256
Producer                        : Acrobat Distiller 10.1.13 (Windows)
Page Count                      : 14

EXIF Metadata provided by EXIF.tools