Verifone UX301SM RFID Reader Module User Manual Rev 1

VeriFone Inc RFID Reader Module Rev 1

Contents

User manual

Verifone Part Number DOC159-026-EN-A, Revision A.2
UX301
Installation Guide
All rights reserved. No part of the contents of this document may be reproduced or transmitted in any form without the written
permission of Verifone, Inc.
The information contained in this document is subject to change without notice. Although Verifone has attempted to ensure the
accuracy of the contents of this document, this document may include errors or omissions. The examples and sample programs are
for illustration only and may not be suited for your purpose. You should verify the applicability of any example or sample program
before placing the software into productive use. This document, including without limitation the examples and software programs, is
supplied “As-Is.”
Verifone, Inc.
2099 Gateway Place, Suite 600
San Jose, CA, 95110 USA
www.verifone.com
Verifone Part Number DOC159-026-EN-A, Revision A.2
UX301 Installation Guide
© 2015 Verifone, Inc.
Verifone, the Verifone logo, Omni, VeriCentre, Verix, and ZonTalk are registered trademarks of Verifone. Other brand names or
trademarks associated with Verifone’s products and services are trademarks of Verifone, Inc.
All other brand names and trademarks appearing in this manual are the property of their respective holders.
Comments? Please e-mail all comments on this document to your local Verifone Support Team.
SETUP
Cable Connections
UX301 INSTALLATION GUIDE 17
8Slide the cardholder cover back, locking it into place.
Figure 7 Replacing the SAM Cardholders
9Install additional SAM cards in the available slots as necessary.
Cable
Connections
The UX301 rear panel holds several interface ports for power and
communications. Use this section to see how the UX301 connects to various UX-
series units, as well as other devices.
•Connecting to a UX-Series Host Device
•Connecting to a UX-Series Peripheral Device
•Connecting Optional Devices
Connecting to a
UX-Series Host
Device
This section discusses the connection of the UX301 device with the following host
units:
Connecting to a Vending Machine
You can connect the UX301 to a host vending machine (VM) with any of the
following connection types:
•USB Type B
•ETH (LAN)
•COM (RS-232)
•MDB
For more information regarding your card reader configuration and your cabling
needs, contact your local Verifone service provider. For cable ordering
information, see Accessories and Documentation).
58)MAGE0LACEHOLDER
NOTE
To get the proper connection cables, please refer to Accessories and
Documentation.
The I/O ports of the EUT are listed below:
SAM Card Slot *3
USB Port *3
Smart Card Slot *1
SMA port *1
RJ45 Port *2
LAN Port *1
SETUP
Cable Connections
18 UX301 INSTALLATION GUIDE
Connecting to a
UX-Series
Peripheral Device
This section discusses the connection of the UX301 device with the following
peripheral units:
•Connecting to a UX1xx Series PIN Pad
•Connecting to a UX401 CTLS Unit
Connecting to a UX1xx
Series PIN Pad
You can connect the UX301 to a UX1xx-series PIN pad device with a standard
USB Type A to B cable (VPN CBL000-045-01-A).
Figure 8 Connecting to a UX110 PIN Pad
Connect the Type A plug in the UX301 high-powered port and connect the type B
plug to the USB port of the UX110.
Use the same procedure for connecting to other UX1xx-series PIN pads.
The UX301 host device installs the USB device driver automatically. The USB
data will be encrypted with authentication upon startup.
Connecting to a UX401 CTLS Unit
You can connect the UX301 to a UX401 unit using a communication cable (VPN
CBL159-313-02-A) and an SMA / analog RF cable (VPN CBL159-302-03-A).
To connect the UX301
to the UX401 CTLS
unit
1Attach one end of the comm cable to the UX301 and the other end to the
UX401.
58)MAGE0LACEHOLDER
2 Attach one end of the SMA cable to the UX301 and the other end to theUX401.
UX301 INSTALLATION GUIDE 27
CHAPTER 3
Specifications
This chapter discusses power requirements, dimensions, and other specifications
of the UX301 card reader.
Unit Power
Requirements
•Operation voltage: 8 to 43V DC, 24V DC for Printer use
•Idle Power: 2W
•Typical Power: 3W (CTLS read), 4W (UX100 display heater), 0.5W (UX100/
110), 5W (RS232-vout)
•Sleep Mode: TBD.
Temperature
•Operating temperature:
•-30°C to 70°C (-22°F to 158°F) Standard unit
•Storage temperature: -25°C to 70°C (-13°F to 158°F)
•Power Supply rated for indoor use only: 12V DC 3.3A, operating temperature
0°C to 40°C (32°F to 104°F)
•Power Supply rated for outdoor use: 24V, DC 3.75A up to 40°C (DC 2.5A up to
60°C), operating temperature -25°C to 60°C
•Relative humidity: 5% to 90% RH non-condensing
•External Dimensions
•Height: 67 mm (2.64 in)
•Width: 97 mm (3.82 in)
•Depth 102 mm (4.02 in)
Memory
•128 MB DDRAM
•256 MB NAND-Flash
Magnetic Stripe
Card
•Triple-track
NOTE
If this device is to be used in the Nordic countries, or in any environment where
the temperature range exceeds the product’s operating temperature, it is the
responsibility of the integrators to ensure that the ambient environment is
controlled in such a way to ensure that the product operates within the specified
temperature range.
SPECIFICATIONS
28 UX301 INSTALLATION GUIDE
Smart Card Reader
•Non-sliding
•Card conserving plated landing contacts
SAM Requirements
•3 SAM slots
Peripheral Ports
•Consistent ports:
•Power
•Powered USB Type A for external device (host)
•USB Type B (client)
•COM1 (powered)
•ETH (LAN) connection with 2 colored LEDs for link state and speed
indication
•Analog RF CTLS antenna connector to the UX401 CTLS unit
•8-PIN to RJ-45 connector to UX401 CTLS antenna unit
Model dependent board:
•MDB
Communication
•COM: Up to 115200 bps,HW RTS/CTS handshake
•MDB: 9600 bps fix, 9E1
Display
•3 status LEDs on the front (payment application controlled)
UX301 INSTALLATION GUIDE 29
CHAPTER 4
Maintenance and Cleaning
Your card reader should be treated with care. It has no user-serviceable parts.
The following suggestions will help you protect your warranty coverage.
•Do not store the device in hot areas. High temperatures can shorten the
life of electronic devices, damage batteries and warp or melt certain
plastics.
•Do not store the device in cold areas. When the device returns to its
normal temperature, moisture can form inside the device and damage
electronic circuit boards.
•Do not drop, knock, or shake the device. Rough handling can break
internal circuit boards and fine mechanics.
•Do not use harsh chemicals, cleaning solvents or strong detergents to
clean the device. Use only a soft, clean, dry cloth for cleaning.
These suggestions apply equally to your device, or any of its attachments or
accessories. If your device is not working properly, take it to the nearest Verifone-
authorized service provider for servicing or replacement.
Additional
Safety
Information
The following is additional information for your safety in using this device.
Potentially
Explosive
Environments
When using the device in areas with potential risk of explosion, such as petrol
stations, follow the advice of all signs and instructions. If there has been a leak, do
not use this device.
CAUTION
Never use thinner, trichloroethylene, or ketone-based solvents – they can
deteriorate plastic or rubber parts.
UX301 INSTALLATION GUIDE 31
CHAPTER 5
Service and Support
For UX301 problems, contact your local Verifone representative or service
provider.
For device product service and repair information:
•USA – Verifone Service and Support Group, 1-800-834-4366,
Monday - Friday, 8 A.M. - 8 P.M., eastern time.
•International – Contact your Verifone representative.
Service Returns
Before returning the unit to Verifone, you must obtain a Merchandise Return
Authorization (MRA) number. The following procedure describes how to return
one or more card reading units for repair or replacement (U.S. customers only).
1Gather the following information from the printed labels (see Figure 16) on the
underside of each unit to be returned:
•Product ID, including the model and part number. For example,
“M159-301-xx-WWA” and “PTID xxxxxxxx.”
•Serial number (S/N xxx-xxx-xxx).
Figure 16 Information Labels on Unit Top
2Within the United States, call Verifone toll-free at 1-800-834-4366.
NOTE
International customers, please contact your local Verifone representative for
assistance with your service, return, or replacement.
58)MAGE0LACEHOLDER
SERIAL NUMBERS
MODEL AND
SERVICE AND SUPPORT
Accessories and Documentation
UX301 INSTALLATION GUIDE 33
Connection Cables
Power Cables
Grounding Cables
Printers
ARS Kit
Cleaning Kit
Documentation
CBL159-313-02-A UX301 to UX401 communications cable
CBL159-302-03-A UX301 to UX401 RF cable analog
CBL013-005-01-A RS232 to connect TG-2460H printer
CBL159-312-01-A LAN cable for Ethernet connections.
26264-01-R Cash register cable, RJ45-SUBD9f, 1.0m
26264-02-R Cash register cable, RJ45-SUBD9f, 2.0m
CBL000-039-02-A Australia power cord for PWR159-001-01-A PSU.
CBL159-306-01-A Y power cable for TG-2460H printer and UX301
CBL159-307-01-A Interconnect power cable from CBL159-309-01-X to
TRACO PWR cable 27556-10-R for printer external power.
CBL159-309-01-B 6-pin ferrite cable
CBL258-001-01-A EU power cord for PWR159-001-01-A PSU.
CBL258-006-01-A US power cord for PWR159-001-01-A PSU.
CBL258-004-01-A UK power cord for PWR159-001-01-A PSU.
CBL258-014-01-A South Africa power cord for PWR159-001-01-A PSU.
PWR159-001-01-A 12V, 3.3A power supply unit (PSU) for UX301.
27556-10-R Power cable for printer external power supply.
28580-01-R TG2460-H Printer Power cable for UX301
WIR159-302-01-A 1 meter grounding cable for UX301 and UX1xx PIN pads.
WIR159-302-02-A 2.5 meter grounding cable for UX301 and UX1xx PIN pads.
P013-010-01-R TG2460-H Printer
MET159-502-01-A UX301 Anti Removal Switch (ARS) kit for development
assembly.
02746 Verifone Cleaning Kit.
VPN DOC159-024-EN UX301 Certifications and Regulations Sheet
VPN DOC159-025-EN UX301 Quick Installation Guide
VPN DOC159-034-EN UX401 Certifications and Regulations Guide
VPN DOC159-035-EN UX401 Quick Installation Guide
VPN DOC159-036-EN UX401 Installation Guide
UX301 INSTALLATION GUIDE 35
CHAPTER 6
Troubleshooting
Guidelines
This chapter lists possible malfunctions that may occur while operating a UX301
device and the appropriate corrective action. If the problem persists - even after
performing the outlined guidelines, or if the problem is not described, contact your
local Verifone representative for assistance.
Transactions
Fail To Process
There are several reasons why the card reader may not be processing
transactions. Use the following steps to troubleshoot failures.
Check the Magnetic Card Reader
•Perform a test transaction using one or more different magnetic stripe cards to
ensure the problem is not a defective card.
•Ensure that you are swiping cards properly. With the card reader, the black
magnetic stripe should face down.
•If possible, process a transaction manually, using an external keypad, instead
of the card reader. If the manual transaction works, the problem may be a
defective reader.
•If the problem persists, contact your local Verifone representative.
NOTE
The unit comes equipped with tamper-evident labels. The reader contains no
user-serviceable parts. Do not, under any circumstance, attempt to disassemble
the unit. Perform only those adjustments or repairs specified in this guide. For all
other services, contact your local Verifone service provider. Service conducted
by parties other than authorized Verifone representatives may void any warranty.
CAUTION
Using an incorrectly rated power supply may damage the unit or cause it to not
work properly. Before troubleshooting, ensure that the power supply used to
power the unit matches the specified requirements (see Specifications for
detailed power supply specifications). If not, obtain the appropriately rated power
supply before continuing with troubleshooting.
NOTE
The UX301 reads the card upon card removal or withdrawal from the slot.
TROUBLESHOOTING GUIDELINES
Transactions Fail To Process
36 UX301 INSTALLATION GUIDE
Check the Smart Card Reader
•Perform a test transaction using several different smart cards to ensure the
problem is not a defective card.
•Ensure that the card is inserted correctly and that the card is not removed
prematurely.
•Ensure the SAM cards are properly inserted in the cardholders and that the
cardholders are properly secured (see Installing or Replacing SAM Cards).
•If the problem persists, contact your local Verifone representative.
UX301
Installation Guide
Verifone Part Number DOC159-026-EN-A, Revision A.2
Verifone, Inc.
2099 Gateway Place, Suite 600
San Jose, CA, 95110 USA
Tel: (800) Verifone (837-4366)
www.verifone.com
*DOC159-071-EN-A*
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Legal Terms and Conditions Regarding PCI SSC Approvals
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Recycling: DO NOT DISCARD!
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Recyclage: NE PAS JETER!
L'unité doit être recyclée ou mise au rebut dans les endroits prévus à cet effet.
Pour connaître les procédures de mise au rebut, consultez le site http://recycle.verifone.com/ À conserver pour
référence ultérieure
suite au verso
The permanent label on end product must include:
ĀContains Transmitter Module FCC ID: B32UX301401” or “Contains FCC ID: B32UX301401”
The permanent label on end product must include:
ĀContains Transmitter Module FCC ID: B32UX301SM”or “ontains FCC ID: B32UX301SM”
This device must be professionally installed. The intended use is generally not for the general public. It is
generally for industry/commercial use. Installers must be provided with antenna installation instructions and
transmitter operating conditions for satisfying RF exposure compliance.
IMPORTANT NOTE:
This module is intended for OEM integrator. The OEM integrator is still responsible for the FCC compliance
requirement of the end product which integrates this module.
USERS MANUAL OF THE END PRODUCT:
In the users manual of the end product, the end user has to also be informed that any changes or
modifications not expressly approved by the manufacturer could void the user's authority to operate this
equipment. If the size of the end product is smaller than 8x10cm, then additional FCC part 15.19 statement is
required to be available in the users manual: This device complies with Part 15 of FCC rules. Operation is
subject to the following two conditions: (1) this device may not cause harmful interference and (2) this device
must accept any interference received, including interference that may cause undesired operation.
LABEL OF THE END PRODUCT:
The final end product must be labeled in a visible area with the following " Contains TX FCC ID:B32UX301SM .
If the size of the end product is larger than 8x10cm, then the following FCC part 15.19 statement has to also
be available on the label: This device complies with Part 15 of FCC rules. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference and (2) this device must accept
any interference received, including interference that may cause undesired operation.

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