Verifone UX410 POS Terminal User Manual

VeriFone Inc POS Terminal

User manual

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CONTENTS
PREFACE  
$XGLHQFH
2UJDQL]DWLRQ 
5HODWHG'RFXPHQWDWLRQ 
&RQYHQWLRQVDQG$FURQ\PV
'RFXPHQW&RQYHQWLRQV
$FURQ\P'HILQLWLRQV 
CHAPTER 1
Device Overview )HDWXUHVDQG%HQHILWV 
([FHSWLRQDO(DVHRI8VH
&RPSOLDQFH 
&RQWDFWOHVV&DSDELOLWLHV
'LYHUVLW\RI0RGHOV
CHAPTER 2
Setup 6HOHFWLQJ8QLW/RFDWLRQ
(QYLURQPHQWDO)DFWRUV 
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&RQWDFWOHVV6XSSRUW
,QVWDOOLQJRU5HSODFLQJ6$0&DUGV
&RQQHFWLQJ&DEOHV 
&RQQHFWLQJWR+RVW'HYLFHV
&RQQHFWLQJ3,13DGV 
&RQQHFWLQJ3RZHU6XSSO\ 
3RZHU&RQQHFWLRQV
8VLQJWKH5HDGHU
&RQGXFWLQJD&RQWDFWOHVV7UDQVDFWLRQ 
CHAPTER 3
Specifications 8;6SHFLILFDWLRQV 
CHAPTER 4
Maintenance and
Cleaning
$GGLWLRQDO6DIHW\,QIRUPDWLRQ
3RWHQWLDOO\([SORVLYH(QYLURQPHQWV 
UX410
CONTENTS
48;,167$//$7,21*8,'(
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CHAPTER 5
Service and Support 6HUYLFH5HWXUQV  
$FFHVVRULHVDQG'RFXPHQWDWLRQ 
&DEOHV
3RZHU&DEOHV
'RFXPHQWDWLRQ
CHAPTER 6
Troubleshooting
Guidelines
8QLW'RHV1RW'LDO2XW 
3HULSKHUDO'HYLFH'RHV1RW:RUN
APPENDIX A
Caution and
Warning Messages
8;&DXWLRQDQG:DUQLQJ0HVVDJHV 
APPENDIX B
Port Pinouts 8;3RUWV 
3RZHU3RUW'&LQ
563RUW&20 
3LQ3RUW 
(WKHUQHW3RUW/$1 
86%3LQRXW+RVW3RUW 
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PREFACE
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Audience
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Related
Documentation
7ROHDUQPRUHDERXWWKH8;UHIHUWRWKHIROORZLQJVHWRIGRFXPHQWVDQGWKHLU
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UX 410 Certifications and Regulations Sheet 931'2&(1
UX 410 Quick Installation Guide 931'2&(1
UX1xx PIN Pad Series Installation Guide 931'2&(1
UX410
UX410
UX410
UX410
UX410
PREFACE
Conventions and Acronyms
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Conventions and
Acronyms
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Document
Conventions
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7DEOH GHVFULEHVWKHVHFRQYHQWLRQVDQGSURYLGHVH[DPSOHVRIWKHLUXVH
Acronym Definitions
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Table 1 Document Conventions
Convention Meaning Example
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NOTE
CAUTION
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Table 2 Acronym Definitions
Acronym Definitions
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CHAPTER 1
Device Overview
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Features and
Benefits
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Exceptional Ease of
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DEVICE OVERVIEW
Features and Benefits
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Contactless
Capabilities
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Setup
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Location
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Environmental
Factors
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CAUTION
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WARNING
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SETUP
Unpacking the Shipping Carton
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Unpacking the
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RUVKLSSLQJGDPDJH
To unpack the
shipping carton
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Examining
Device Features
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Figure 1 UX 410 Antenna Unit Front View
CAUTION
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WKHXQLWPD\QRWZRUNSURSHUO\
WARNING
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FRPHVHTXLSSHGZLWKWDPSHUHYLGHQWODEHOV,IDODEHORUFRPSRQHQWDSSHDUV
GDPDJHGLPPHGLDWHO\QRWLI\WKHVKLSSLQJFRPSDQ\DQG\RXU9HULIRQH
UHSUHVHQWDWLYHRUVHUYLFHSURYLGHU
CTLS AREA
INDICATOR LEDS
CLEAR PROTECTIVE
SCREEN TAB
UX410
UX410
UX410
SETUP
Examining Device Features
8;,167$//$7,21*8,'( 11
5
(9,6,21
$
Antenna Unit
Features
7KHIURQWRIWKH8;$QWHQQD8QLWVKRZVWKHIROORZLQJ
•&XVWRPHUYLHZindicator LEDs WKDWGHQRWHVXFFHVVIXORUHUURQHRXV
WUDQVDFWLRQVWKURXJKWKH/('FRORUOLJKWLQJDQGFRPELQDWLRQ
:KHQWKHXQLWLVUHDG\WRDFFHSWDWUDQVDFWLRQWKH&7/6ORJRDQGILUVW/('
IURPWKHOHIWZLOOOLJKWXS:KHQ\RXWDS\RXUFDUGDOOWKH/('VZLOOOLJKWXSDQG
WKHEX]]HUZLOOVRXQGIRUDERXWVHFRQGVSURPSWLQJ\RXWRUHPRYH\RXUFDUG
•7KHCTLSlogoVKRZLQJWKHJHQHUDODUHDZKHUHXVHUVFDQWDSWKHLUFDUGVWR
SHUIRUPSD\PHQWWUDQVDFWLRQV
•7KHClear Protective screenZKLFKNHHSVWKH&7/6DUHDVDIHIURP
VFUDWFKHVGXULQJWKHLQVWDOODWLRQSURFHGXUH0DNHVXUH\RXUHPRYHWKLVXVLQJ
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Figure 2 UX 410 Antenna Unit Underside View
7KHXQGHUVLGHRIWKH8;$QWHQQD8QLWVKRZVWKHIROORZLQJ
•RJ-45KRVWFRPPXQLFDWLRQFRQQHFWRU
•SMA5)DQWHQQDFRQQHFWRU
•)RXUmounting posts
•Clear adhesive cover5HPRYHWKLVFRYHUSULRUWRPRXQWLQJWKH8;
$QWHQQD8QLWWRHQVXUHDGKHVLRQWRWKHLQVWDOODWLRQSDQHO
NOTE
7KHLPSOHPHQWDWLRQRIWKH/('FRORUFRQILJXUDWLRQYDULHVE\UHJLRQDOORFDWLRQV
MOUNTING
POSTS
RJ-45 PORT
SMA PORT
MOUNTING
POSTS
CLEAR
ADHESIVE
COVER
UX410
UX410
UX410
SETUP
Examining Device Features
12 8;,167$//$7,21*8,'(
5
(9,6,21
$
Controller Unit
Features
7KH&RQWUROOHU8QLWIHDWXUHVWKHIROORZLQJSRUWV
Figure 3 Controller Unit Connection Ports
•86%'HYLFH7\SH%>FOLHQW@
•[3RZHUHG86%7\SH$>KRVW@
•3RZHUSRUW9'&WR9'&
•/$1ZLWK/('V
•&2056
•60$$QWHQQD5-
•6$0&DUGFRPSDUWPHQW
POWER
PORT
RS-232
PORT
SAM
COMPART
MENT
LAN
PORT
TYPE A
USB PORT
TYPE B
USB PORT
ANTENNA
SMA PORT ANTENNA
RJ45 PORT
TYPE A USB PORT,
FOR UX100/UX110
SETUP
Finding ARS and Service Switches
8;,167$//$7,21*8,'( 13
5
(9,6,21
$
Finding ARS and
Service
Switches
7KHUHDUHWKUHHVZLWFKHVRQWKH8;WZR$QWL5HPRYDO6ZLWFKHV$56RQWKH
LQVWDOODWLRQSDQHOVLGHDQGRQH6HUYLFH6ZLWFKRQWKHXQGHUVLGHRIWKH&RQWUROOHU
XQLWVHH)LJXUH
Figure 4 UX 410 Service Switches
Removal Protection
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5HLQVWDOODWLRQUHTXLUHVDQDXWKRUL]HGSURFHVV3OHDVHFRQWDFW\RXU9HULIRQH
UHSUHVHQWDWLYHIRUGHWDLOV
System Mode
Activation
7KH6HUYLFH6ZLWFKJLYHVDGPLQLVWUDWRUV6\VWHP0RGHDFFHVVIRUWKH&RQWUROOHU
8QLW7RHQWHU6\VWHPPRGHSUHVVWKHVHUYLFHVZLWFKIRUDSSUR[LPDWHO\VHFRQG
DQGUHOHDVH
8VHRQO\LI\RXKDYHWKHSURSHUDXWKRUL]DWLRQDQGHTXLSPHQWWRRSHQV\VWHP
PRGH3OHDVHFRQWDFW\RXU9HULIRQHUHSUHVHQWDWLYHIRUGHWDLOV
Mounting the
Antenna Unit
7KH8;$QWHQQD8QLWLVGHVLJQHGWREHIURQWPRXQWHGWRDQLQVWDOODWLRQSDQHO
ZLWKRXWIXUWKHUQHHGIRUDQ\H[WHUQDOPRXQWLQJGHYLFHV
To mount the UX 410
Antenna Unit
15HPRYHWKHFOHDUSURWHFWLYHILOPIURPWKHEDFNRIWKHXQLW
ANTI-
REMOVAL
SWITCH
SERVICE
SWITCH
ANTI-
REMOVAL
SWITCH
CAUTION
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$56IXQFWLRQDo not,IRULQVWDQFHLQVWDOOWKH&RQWUROOHU8QLWLQDVXEFKDVVLV
WKDWFDQEHUHPRYHGIURPWKHPDLQFDELQHW
CAUTION
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DSSUR[LPDWHO\PP
NOTE
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PRXQWLQJGHYLFH¶VXVHUJXLGHIRUIXUWKHULQVWUXFWLRQV
UX410
UX410
UX410
UX410
SETUP
Mounting the Controller Unit
14 8;,167$//$7,21*8,'(
5
(9,6,21
$
2$OLJQWKHXQLW¶VVWXGEROWVZLWKWKHVWXGKROHVRIWKHLQVWDOODWLRQSDQHO
Figure 5 Mounting the UX 410 Antenna Unit
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UHFRPPHQGHGWLJKWHQLQJWRUTXHRI NJIFP1P
45HPRYHWKHFOHDUSURWHFWLYHVFUHHQIURPWKHIURQWRIWKHXQLW
Mounting the
Controller Unit
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VWDELOLW\DQGVHFXULW\
8VHWKHIROORZLQJVWHSVWRLQVWDOOWKH&RQWUROOHU8QLW
Figure 6 Mounting the Controller Unit
CAUTION
$YRLGSODFLQJPHWDOOLFREMHFWVDWWKHIURQWDQGDURXQGWKHFDUGUHDGHU
UX410
SETUP
Connecting the Antenna Unit to the Controller Unit
8;,167$//$7,21*8,'( 15
5
(9,6,21
$
1$OLJQWKH&RQWUROOHU8QLWPRXQWLQJKROHVWRWKHLQVWDOODWLRQSDQHOKROHV
2,QVHUWIRXUEROWVDQGWLJKWHQWKHQXWVXVLQJDUHFRPPHQGHGWLJKWHQLQJWRUTXH
RI NJIFP1P
Connecting the
Antenna Unit to
the Controller
Unit
8VHWKHIROORZLQJFDEOHVWRFRQQHFWWKH$QWHQQD8QLWWRWKH&RQWUROOHU8QLW
•5-WR5-931&%/$
•60$FDEOHP931&%/$
%RWKFRQQHFWLRQVDUHQHFHVVDU\IRUXVLQJWKH8;WRRSHUDWH
To connect units 1&RQQHFWRQHHQGRIWKH5-SOXJWRWKHUHDURIWKH$QWHQQDDQGWKHRWKHU
HQGWRWKH&RQWUROOHU8QLWV
2&RQQHFWRQHHQGRIWKH60$FRQQHFWRUWRWKHSRUWVRIWKH$QWHQQDDQGWKH
RWKHUHQGWRWKH&RQWUROOHU8QLWV
Figure 7 Connecting the UX 410 Antenna to the Controller Unit
Contactless Support
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$PHULFDQ([SUHVV0DVWHU&DUG9LVD'LVFRYHU,6,66PDUW7DSDQG*RRJOH
:DOOHWZLWKYLUWXDOO\QRFKDQJHVWRH[LVWLQJSD\PHQWKDUGZDUHRUVRIWZDUH
NOTE
)RU(09&R/FRPSOLDQFHSOHDVHXVHWKHSURYLGHGFDEOHV
SMA
SMA
RJ-45
RJ-45
XX
NOTE
7RGLVFRQQHFWFDEOHVXVHWKHVDPHVWHSVGHVFULEHGDERYHLQUHYHUVH,I
H[FKDQJLQJFDEOHVXVHD9HULIRQHDSSURYHGFDEOH6HH$FFHVVRULHVDQG
'RFXPHQWDWLRQIRUFDEOHRUGHULQJLQIRUPDWLRQ
UX410
UX410
SETUP
Installing or Replacing SAM Cards
16 8;,167$//$7,21*8,'(
5
(9,6,21
$
Installing or
Replacing SAM
Cards
<RXPD\QHHGWRLQVWDOODVHFXULW\DFFHVVPRGXOH6$0FDUGRUUHSODFHWKHROG
FDUG<RXFDQILQGWZR6$0VORWVRQWKH&RQWUROOHU8QLWORFDWHGXQGHUD
UHPRYDEOHSURWHFWLYHFRYHUVHH)LJXUH
To install or replace
SAM cards:
1'LVFRQQHFWWKHGHYLFHIURPDOOSRZHUVRXUFHV
2'LVFRQQHFWWKHGHYLFHIURPDQ\H[WHUQDOGHYLFHV
36OLGHWKH6$0FDUGKROGHUFRYHUGRZQDQGVZLQJDZD\IURPWKH6$0
FRPSDUWPHQW
Figure 8 Opening the SAM Cardholder
4&DUHIXOO\VOLGHWKH6$0FDUGLQWRWKHVORWE\DOLJQLQJWKHFDUGDQGFDUHIXOO\
VOLGLQJLQWRWKHVORWXQWLOIXOO\LQVHUWHG
Figure 9 Inserting SAM Card
CAUTION
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(OHFWURVWDWLFGLVFKDUJHVFDQGDPDJHWKHHTXLSPHQW9HULIRQHUHFRPPHQGVXVLQJ
DJURXQGHGDQWLVWDWLFZULVWVWUDS
NOTE
%HIRUHLQVHUWLQJWKH6$0FDUGSRVLWLRQLWDVVKRZQLQ)LJXUHZLWKWKHFDUG¶V
JROGFRQWDFWVIDFLQJLQZDUG
7KH6$0FDUGKDVDQRWFKRQRQHFRUQHUWRHQVXUHWKDWLWILWVLQWRWKHFRQQHFWRU
EDVHLQRQO\RQHZD\
SETUP
Connecting Cables
8;,167$//$7,21*8,'( 17
5
(9,6,21
$
5&ORVHWKH6$0FDUGKROGHU
Connecting
Cables
7KH8;&RQWUROOHU8QLWUHDUSDQHOKROGVVHYHUDOLQWHUIDFHSRUWVIRUSRZHUDQG
FRPPXQLFDWLRQV8VHWKLVVHFWLRQWRVHHKRZWKH&RQWUROOHU8QLWFRQQHFWVWRWKH
$QWHQQD8QLW
Connecting to Host
Devices
7KLVVHFWLRQGLVFXVVHVWKHFDEOHUHTXLUHPHQWVIRUFRQQHFWLQJWKH&RQWUROOHU8QLW
ZLWKWKHIROORZLQJKRVWXQLWV
•&RQQHFWLQJWRD9HQGLQJ0DFKLQH
•&RQQHFWLQJWRD3&
Connecting to a
Vending Machine
<RXFDQFRQQHFWWKH&RQWUROOHU8QLWWRDKRVWYHQGLQJPDFKLQH90ZLWKDQ\RI
WKHIROORZLQJFRQQHFWLRQW\SHV
•86%7\SH%
•(7+/$1
•&2056
Connecting to a PC <RXFDQFRQQHFWWKH&RQWUROOHU8QLWWRDKRVW3&ZLWKDQ\RIWKHIROORZLQJ
FRQQHFWLRQRSWLRQV
•5-WR56FRQQHFWLRQ
•86%7\SH%FRQQHFWLRQ
•/$1FRQQHFWLRQ
)RUPRUHLQIRUPDWLRQUHJDUGLQJ\RXUFDUGUHDGHUFRQILJXUDWLRQDQG\RXUFDEOLQJ
QHHGVFRQWDFW\RXUORFDO9HULIRQHVHUYLFHSURYLGHU)RUFDEOHRUGHULQJ
LQIRUPDWLRQVHH$FFHVVRULHVDQG'RFXPHQWDWLRQ
NOTE
7RJHWWKHFRUUHFWFRQQHFWLRQFDEOHVSOHDVHUHIHUWR$FFHVVRULHVDQG
'RFXPHQWDWLRQ
SETUP
Connecting Power Supply
18 8;,167$//$7,21*8,'(
5
(9,6,21
$
Connecting PIN
Pads
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8QLWWRSURYLGHXVHUV3,1VHFXULW\ZKHQFRQGXFWLQJWKHLUWUDQVDFWLRQV
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Figure 10 Connecting to a UX1xx Series PIN Pad
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WKH86%7\SH%SOXJWRWKHSRUWRQWKH8;
Connecting
Power Supply
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,I\RXKDYHTXHVWLRQVDERXWZKLFKSRZHUVXSSO\WRXVHFRQWDFW\RXU9HULIRQH
UHSUHVHQWDWLYH)RUPRUHLQIRUPDWLRQVHH$FFHVVRULHVDQG'RFXPHQWDWLRQ
$WWDFKDQGURXWHDOOFDEOHVEHWZHHQWKH8;DQGDOOSHULSKHUDOXQLWVEHIRUH
FRQQHFWLQJWRWKHSRZHUVRXUFH
Power Connections
7KH8;FRQQHFWVWRH[WHUQDOSRZHUXVLQJDSRZHUSDFN3:5;$
RUWKH&36$5FRQQHFWHGWRWKHSRZHUSRUWRQWKH&RQWUROOHU8QLW
58
CAUTION
8VLQJDQLQFRUUHFWO\UDWHGSRZHUVXSSO\FDQGDPDJHWKHXQLWRUFDXVHLWWR
PDOIXQFWLRQ
9HULIRQHUHFRPPHQGVWKH3:5;$RU&36$5SRZHUSDFNV
6HH6SHFLILFDWLRQVIRUSRZHUVXSSO\LQIRUPDWLRQ
NOTE
7RSURWHFWDJDLQVWSRVVLEOHGDPDJHFDXVHGE\OLJKWQLQJVWULNHVDQGHOHFWULFDO
VXUJHV9HULIRQHUHFRPPHQGVLQVWDOOLQJDSRZHUVXUJHSURWHFWRU
UX410
UX410
UX410
UX410
UX410
SETUP
Using the Reader
8;,167$//$7,21*8,'( 19
5
(9,6,21
$
To connect to a power
source
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RWKHUHQGWR\RXUSRZHUVRXUFH
Figure 11 Connecting Power Supply to the UX 410
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FRQILJXUDWLRQFRQWDFW\RXUORFDO9HULIRQHVHUYLFHSURYLGHU)RUFDEOHRUGHULQJ
LQIRUPDWLRQVHH$FFHVVRULHVDQG'RFXPHQWDWLRQ
Using the
Reader
7KHFRQWDFWOHVVUHDGHULVRQO\DFWLYHZKHQVLJQDOHGE\DQDSSOLFDWLRQIRUWKHVWDUW
RIDFRQWDFWOHVVFDUGWUDQVDFWLRQ
:KHQWKH8;DQWHQQDXQLWLVUHDG\WRDFFHSWDWUDQVDFWLRQWKH&7/6ORJR
DQGILUVW/('IURPWKHOHIWZLOOOLJKWXS
Conducting a
Contactless
Transaction
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Figure 12 Conducting a Contactless Transaction
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DERXWVHFRQGVSURPSWLQJ\RXWRUHPRYH\RXUFDUG
UX410
UX410
UX410
UX410
SETUP
Using the Reader
20 8;,167$//$7,21*8,'(
5
(9,6,21
$
7KHFRQWDFWOHVVXQLWXVHVYDULRXVDXGLEOHDQGYLVXDOFRQILUPDWLRQVWRFRQILUP
WUDQVDFWLRQV
NOTE
7KHDFWXDODXGLEOHDQGYLVXDOFRQILUPDWLRQVPD\YDU\GHSHQGLQJRQUHJLRQDODQG
FXVWRPHUUHTXLUHPHQWV
5
(9,6,21
$
8;,167$//$7,21*8,'( 21
CHAPTER 3
Specifications
UX 410
Specifications
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WKH8;
Power Consumption
•2SHUDWLRQYROWDJHWR9'&WR$
•7\SLFDO3RZHU:&7/6UHDGHU:8;GLVSOD\KHDWHU:
8;:563:53RUW
•,GOH3RZHU:
Temperature
•2SHUDWLQJWHPSHUDWXUH&WR&)WR)
•6WRUDJHWHPSHUDWXUH&WR&)WR)
•3RZHU6XSSO\UDWHGIRULQGRRUXVHRQO\9'&$RSHUDWLQJWHPSHUDWXUH
&WR&)WR)
Memory
•0%''5$0
•0%1$1')ODVK
Peripheral Ports
•3RZHU
•[3RZHUHG86%7\SH$+RVW
•86%7\SH%&OLHQW
•&203RZHUHG
•(7+/$1FRQQHFWLRQZLWKFRORUHG/('VIRUOLQNVWDWHDQGVSHHGLQGLFDWLRQ
•$QDORJ5)&7/6DQWHQQDFRQQHFWRUWRWKH$QWHQQD8QLW
•SLQ5-WR5-FRQQHFWRUWRWKH$QWHQQD8QLW
Communication
•&208SWRESV+:576&76KDQGVKDNH
UX410
UX410
SPECIFICATIONS
UX 410 Specifications
22 8;,167$//$7,21*8,'(
5
(9,6,21
$
9(5,)21(
&21),'(17,$/
5(9,6,21$
8;,167$//$7,21*8,'( 23
CHAPTER 4
Maintenance and Cleaning
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VKRXOGEHWUHDWHGZLWKFDUH,WKDVQRXVHUVHUYLFHDEOHSDUWV
7KHIROORZLQJVXJJHVWLRQVZLOOKHOS\RXSURWHFW\RXUZDUUDQW\FRYHUDJH
•'RQRWVWRUHWKHGHYLFHLQKRWDUHDV+LJKWHPSHUDWXUHVFDQVKRUWHQWKH
OLIHRIHOHFWURQLFGHYLFHVGDPDJHEDWWHULHVDQGZDUSRUPHOWFHUWDLQ
SODVWLFV
•'RQRWVWRUHWKHGHYLFHLQFROGDUHDV:KHQWKHGHYLFHUHWXUQVWRLWV
QRUPDOWHPSHUDWXUHPRLVWXUHFDQIRUPLQVLGHWKHGHYLFHDQGGDPDJH
HOHFWURQLFFLUFXLWERDUGV
•'RQRWGURSNQRFNRUVKDNHWKHGHYLFH5RXJKKDQGOLQJFDQEUHDN
LQWHUQDOFLUFXLWERDUGVDQGILQHPHFKDQLFV
•'RQRWXVHKDUVKFKHPLFDOVFOHDQLQJVROYHQWVRUVWURQJGHWHUJHQWVWR
FOHDQWKHGHYLFH8VHRQO\DVRIWFOHDQGU\FORWKIRUFOHDQLQJ
7KHVHVXJJHVWLRQVDSSO\HTXDOO\WR\RXUFRQWDFWOHVVGHYLFHRUDQ\RILWV
DWWDFKPHQWVRUDFFHVVRULHV,I\RXUGHYLFHLVQRWZRUNLQJSURSHUO\WDNHLWWRWKH
QHDUHVW9HULIRQHDXWKRUL]HGVHUYLFHSURYLGHUIRUVHUYLFLQJRUUHSODFHPHQW
Additional
Safety
Information
7KHIROORZLQJLVDGGLWLRQDOLQIRUPDWLRQIRU\RXUVDIHW\LQXVLQJWKLVGHYLFH
Potentially
Explosive
Environments
:KHQXVLQJWKHGHYLFHLQDUHDVZLWKSRWHQWLDOULVNRIH[SORVLRQVXFKDVSHWURO
VWDWLRQVIROORZWKHDGYLFHRIDOOVLJQVDQGLQVWUXFWLRQV,IWKHUHKDVEHHQDOHDNGR
QRWXVHWKLVGHYLFH
CAUTION
1HYHUXVHWKLQQHUWULFKORURHWK\OHQHRUNHWRQHEDVHGVROYHQWV±WKH\FDQ
GHWHULRUDWHSODVWLFRUUXEEHUSDUWV
MAINTENANCE AND CLEANING
Additional Safety Information
24 8;,167$//$7,21*8,'(
9(5,)21(
&21),'(17,$/
5(9,6,21$
9(5,)21(
&21),'(17,$/
5(9,6,21$
8;,167$//$7,21*8,'( 25
CHAPTER 5
Service and Support
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SURYLGHU
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•86$±9HULIRQH6HUYLFHDQG6XSSRUW*URXS
0RQGD\)ULGD\$0 30HDVWHUQWLPH
•,QWHUQDWLRQDO±&RQWDFW\RXU9HULIRQHUHSUHVHQWDWLYH
Service Returns
%HIRUHUHWXUQLQJWKH&7/6UHDGHUWR9HULIRQH\RXPXVWREWDLQD0HUFKDQGLVH
5HWXUQ$XWKRUL]DWLRQ05$QXPEHU7KHIROORZLQJSURFHGXUHGHVFULEHVKRZWR
UHWXUQRQHRUPRUH&7/6XQLWVIRUUHSDLURUUHSODFHPHQW86FXVWRPHUVRQO\
1*DWKHUWKHIROORZLQJLQIRUPDWLRQIURPWKHSULQWHGODEHOVVHH)LJXUHRQWKH
VLGHRIHDFKXQLWWREHUHWXUQHG
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•6HULDOQXPEHU61[[[[[[[[[
2:LWKLQWKH8QLWHG6WDWHVFDOO9HULIRQHWROOIUHHDW
36HOHFWWKH05$RSWLRQIURPWKHDXWRPDWHGPHVVDJH7KH05$GHSDUWPHQWLV
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NOTE
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UX410
SERVICE AND SUPPORT
Service Returns
26 8;,167$//$7,21*8,'(
9(5,)21(
&21),'(17,$/
5(9,6,21$
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86
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QXPEHU
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MODEL AND
SERIAL NUMBERS
SERVICE AND SUPPORT
Accessories and Documentation
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Documentation
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Cables
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Power Cables
Documentation
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931'2&(1 UX 410 Certifications and Regulations Sheet
931'2&(1 UX 410 Quick Installation Guide
931'2&(1 UX1xx PIN Pad Series Installation Guide
UX410
UX410
SERVICE AND SUPPORT
Accessories and Documentation
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CHAPTER 6
Troubleshooting
Guidelines
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Unit Does Not
Dial Out
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NOTE
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UX410
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TROUBLESHOOTING GUIDELINES
Peripheral Device Does Not Work
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APPENDIX A
Caution and Warning Messages
UX 410 Caution
and Warning
Messages
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:DUQLQJQRWLFHV7KHIROORZLQJWDEOHVKRZVDOOQRWLFHVIRXQGLQWKHGRFXPHQW
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Table 3 Caution and Warning Messages
Notice Chapter Page English Text French Text
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UHDGHU
Évitez de placer des objets métalliques à
l'avant et autour du lecteur de carte .
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Pour la sécurité , ne sont pas des câbles
à cordes ou des cordons de votre armoire
d'installation ou de logement à travers
une passerelle.
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SURSHUO\
Retirez tout plastique de protection sur le
devant de l'unité d'antenne avant
l'utilisation, ou l'appareil peut ne pas
fonctionner correctement .
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Ne pas utiliser un appareil qui a été
endommagé.
Si une étiquette ou d'un composant
semble endommagé, se il vous plaît
aviser la compagnie de navigation et
votre fournisseur de services Verifone
immédiatement.
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Assurez-vous que la méthode
d'installation ne remet pas le
commutateur anti- enlèvement fonction (
ARS ) . Ne pas, par exemple , d'installer
l'unité de commande dans un sous-
châssis qui peut être retirée du boîtier
principal.
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Pour une installation optimale ,
l'épaisseur du panneau d'installation doit
être d'environ 2 mm .
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UX410
CAUTION AND WARNING MESSAGES
UX 410 Caution and Warning Messages
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Observer les précautions standard dans
le traitement de dispositifs sensibles aux
décharges électrostatiques . Les
décharges électrostatiques peuvent
endommager l'équipement. Verifone
recommande d'utiliser un bracelet anti -
statique à la terre.
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L'utilisation d'une alimentation mal classé
peut endommager l'appareil ou provoquer
un dysfonctionnement .
Verifone recommande la PWR159-00X-
01 - A ou les blocs d'alimentation
CPS12490-4A -R .
Voir les caractéristiques de l'information
d'alimentation .
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Ne jamais utiliser de diluant, le
trichloréthylène ou des solvants à base
de cétone - ils peuvent détériorer les
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L'utilisation d'une alimentation mal classé
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un dysfonctionnement .
Verifone recommande la PWR159-00X-
01 - A ou les blocs d'alimentation
CPS12490-4A -R .
Voir les caractéristiques de l'information
d'alimentation .
Table 3 Caution and Warning Messages FRQWLQXHG
Notice Chapter Page English Text French Text
8;,167$//$7,21*8,'( 33
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APPENDIX B
Port Pinouts
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Connector PIN Function Description
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10-Pin Port
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USB Pinout (Host
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USB Pinout (Client
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Connector PIN Function Description
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PORT PINOUTS
UX 410 Ports
8;,167$//$7,21*8,'( 35
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8;
Installation Guide
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This device must be professionally installed. The intended use is generally not for the general public. It is generally for
industry/commercial use. Installers must be provided with antenna installation instructions and transmitter operating conditions
for satisfying RF exposure compliance.
IMPORTANT NOTE:
This module is intended for OEM integrator. The OEM integrator is still responsible for the FCC compliance requirement of
the end product which integrates this module.
USERS MANUAL OF THE END PRODUCT:
In the users manual of the end product, the end user has to also be informed that any changes or modifications not expressly
approved by the manufacturer could void the user's authority to operate this equipment. If the size of the end product is
smaller than 8x10cm, then additional FCC part 15.19 statement is required to be available in the users manual: This device
complies with Part 15 of FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful
interference and (2) this device must accept any interference received, including interference that may cause undesired
operation.
LABEL OF THE END PRODUCT:
The final end product must be labeled in a visible area with the following " Contains TX FCC ID: B32UX410, IC:787C-UX410 ".
If the size of the end product is larger than 8x10cm, then the following FCC part 15.19 statement has to also be available on
the label: This device complies with Part 15 of FCC rules. Operation is subject to the following two conditions: (1) this device
may not cause harmful interference and (2) this device must accept any interference received, including interference that may
cause undesired operation.

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