Verizon Connect AT-250 GPS Navigation Device with 3G and Bluetooth User Manual

Verizon Telematics GPS Navigation Device with 3G and Bluetooth

Contents

user manual

AT-250 User’s Manual
Plug In
Your Device
Watch your
Discount Grow!
Drive Safely
Conrm Installation
888.665.9901
For more information, visit www.in-drive.com/sf
Getting Started
1
Before you begin, make sure you:
Verify all contents are in the box (as shown to the left).
›In-Drive Communicator
›In-Drive Visor Clip
›In-Drive Visor Clip Car Charger
›Quick Start Guide
›Return Label
Review the In-Drive Customer Agreement & Privacy Policy located
at www.in-drive.com/sf.
Installation and ongoing use of this device indicates your
acknowledgement and acceptance of the In-Drive Customer
Agreement & Privacy Policy found at www.in-drive.com/sf.
Keep the Quick Start Guide in your glove box for future reference.
Box Contents
Quick Start Guide
Plug In
Your Device
Watch your
Discount Grow!
Drive Safely
Conrm Installation
888.665.9901
Quick Start
Guide
In-Drive
Visor Clip
Car Charger
In-Drive
Visor Clip
In-Drive
Communicator
Return Label
For more information, visit www.in-drive.com/sf 2
Important Time-Sensitive Steps
Welcome to the In-Drive® system from Verizon Telematics, a suite of
connected services that are part of the State Farm® Drive Safe & Save™
program. Central to the In-Drive solution is a simple device that you plug
in to collect essential vehicle data and helps you earn a discount on your
insurance. Getting started with the In-Drive program is easy.
You’ve already taken the biggest step towards saving on your insurance
premium by enrolling in the program. The In-Drive 12-month, FREE
introductory offer began shortly after shipment of the device, so take full
advantage of your service by completing the remaining three steps listed
below. You have 30 days after the device has shipped to plug it in before
your discount is removed which may result in a balance due.
1
2
3
Plug the device into your vehicle. See page 3 for detailed instructions.
Installation is easy and only takes a few minutes!
Locate the Quick Enroll number on the outside of the shipping box.
This number will help to expedite your phone call.
Final Step: Call 888.665.9901 to conrm your service choices and that
the device has been successfully plugged in and is working properly.
After this call, you’re done!
Install your In-Drive Communicator (Figure A)
›Locate your vehicle’s On-Board Diagnostic (OBD-II) Port.
- This port is usually located under the dashboard, beneath
the steering wheel column. If you can’t locate your OBD-II
Port, refer to your vehicle’s Owner’s Manual.
›Plug the In-Drive Communicator into the OBD-II Port.
›Your In-Drive Communicator does NOT need to be charged.
Install your In-Drive Visor Clip1 (Figure B)
›Place the In-Drive Visor Clip on the driver’s side visor.
Charging Your In-Drive Visor Clip
› Charge your In-Drive Visor Clip in your vehicle before you
install; the battery indicator will be solid yellow while charging
and turn solid green when the battery is fully charged.
› Allow two hours to charge up to 75% battery life and about
six hours to charge 100% when the battery is at zero capacity.
› A fully charged Visor Clip offers approximately six weeks of
standby time or 16 hours of hands-free talk time.
›When the battery is low, the indicator will blink red.
Please note: Switching your hands-free on/off button on the right
hand side of the Visor Clip to the off position will extend battery
life considerably while maintaining the availability of emergency
and roadside calling features.
3
Installing Your Device
1 The In-Drive Visor Clip is optional for In-Drive Connect customers and can be paired with your Bluetooth® capable mobile phone.
Step
Step
1
2
A
B
Tip: The Visor Clip can
also be charged on a
universal cell phone wall
charger in your home.
(Any time the visor clip is
removed from the vehicle,
Guardian services will not
be available.)
For more information, visit www.in-drive.com/sf
For installation help, general service, and support, call the In-Drive Support Center at 888.270.0267.
What To Expect Next: Take a Drive and Start Collecting Driving Statistics
›During your rst trip, the In-Drive Communicator will begin collecting your driving statistics, which will
be shared with State Farm.
›Most diagnostic information will be available immediately online.
›Your MPG information will be available after a full calendar month of driving data has been
collected (e.g. June 1st through June 30th equals a full calender month).
View your Personal In-Drive Dashboard
Login at www.statefarm.com, select your enrolled vehicle, then select “Manage Drive Safe & Save.”
On this site you can:
›learn safe driving tips
›personalize your account
›review your driving performance
›calculate your potential premium discount
›see your discount grow!
4
Conrm Installation
Final Step: Call 888.665.9901
to conrm your service choices and that the device has been successfully plugged
in and is working properly.
Step
3
Service Package
5
1 Subscription fee applies after twelve months.
2 $35.94 plus applicable taxes billed every six months.
3 With compatible phones.
In-Drive Connect
Plug it in. Start saving!
Insurance Discount
In-Drive Connect provides the basic hardware and services necessary to earn an
insurance discount from the Drive Safe & Save program.
Stolen Vehicle Location Assistance
If your car is stolen, In-Drive helps authorities nd it, making it quicker and
easier to return not only the car you love, but your possessions in it – keeping
everyone’s insurance premiums lower.
Hands-free Mobile Talking3
Driver distraction is a leading cause of accidents and injuries on the road. In-Drive
Connect allows you to connect via Bluetooth® to your mobile phone, keeping
your hands where they belong – on the steering wheel.
Vehicle & Driving Reports
Gain insights into your vehicle’s health as well as your driving habits through
graphical, interactive displays you can access anywhere from the web.
Perform maintenance before you end up at the side of the road. Learn how your
driving habits affect your safety and the carbon footprint they leave behind. Find
out if your car is living up to its MPG promise without having to use a pen and
calculator.
In-Drive
Connect
First 12 months
FREE1
Semi-Annual Billing
$599/month2
Included in your In-Drive Connect 12-month, free introductory offer are the services listed
below. You can also add the additional safety & security and family driver monitoring services.
6
4 $30.00 plus applicable taxes billed every six months.
5 $59.94 plus applicable taxes billed every six months.
Additional Safety Services
Guardian
Services
Co-Pilot
Services
Semi-Annual Billing
$999/month5
Semi-Annual Billing
$500/month4
In-Drive Guardian Services
Professional help at your moment of need.
Safety & Security
If there’s one thing our emergency calls illustrate, it’s that most people aren’t calm
and collected during a crisis. Some don’t even know their names.
With In-Drive Guardian, a professional quickly calls for the help you need, remains on
the line with you, leaving you as calm and collected as the circumstance allows.
In addition, you automatically get help even when you can’t call for it, or when
your mobile phone is damaged or dislodged. Often, emergency responders arrive
faster than you might be able to call for them, possibly saving your life or the life of a
loved one.
With In-Drive Guardian, get help automatically or anytime you initiate a call. Plus,
get enhanced vehicle diagnostic reports and alerts, giving you the ability to perform
proactive maintenance, and helping you to avoid the need to call for roadside assistance.
NOTE: If you upgrade to Guardian, press the State Farm button on your In-Drive Visor Clip to initiate a
test call to a State Farm representative. This call will only take a minute of your time and is designed to
welcome you to the program and provide you the comfort of knowing how the system works.
In-Drive Co-Pilot Services
Know your family is driving safely and where you expect them to be.
Family Driver Monitoring
Monitor secondary drivers so you know their driving behaviors. In-Drive provides
automated notices to help you enforce guidelines you’ve set.
Create vehicle location and speed alerts in addition to creating virtual boundaries.
When entire families drive safely, the road becomes a safer place.
7
1 The In-Drive Visor Clip must be in the vehicle with the In-Drive Communicator in order for the hands-free talking and assistance but-
tons to function. However, if you are an In-Drive Connect customer and do not wish to use hands-free talking, you do not need to
install the In-Drive Visor Clip.
Device Overview
OBD-II Plug
Fits into vehicle
On-Board
Diagnostic II port.
In-Drive Communicator
In-Drive Connect Package Customers:
› The In-Drive Visor Clip is a component that can
be paired with your Bluetooth® capable mobile
phone and used as a speakerphone for safe,
hands-free talking1.
› The Emergency and State Farm Buttons are
inactive for In-Drive Connect customers.
› If you choose NOT to pair the In-Drive Visor Clip
with your mobile phone, please store your In-
Drive Visor Clip in its box for safe-keeping.
In-Drive Guardian Customers:
› The In-Drive Visor Clip is a required component
that connects you to Emergency and Roadside
Assistance1.
› The In-Drive Visor Clip can also be paired with
your Bluetooth® capable mobile phone and used
as a speakerphone for safe, hands-free talking1.
Manufacturer
Service Port
The communicator
does not need to
be charged.
For more information, visit www.in-drive.com/sf 8
In-Drive Visor Clip
Phone Button
Press to answer or
disconnect hands-free
phone calls.
State Farm Button
Press to contact
a State Farm
Representative.
Battery Indicator
Solid green when
charged; blinks red
when low battery.
Speaker
For two-way
communication.
Emergency Button
Press to connect to
Emergency Assistance.
Bluetooth®
Connection Indicator
Illuminates to conrm
Bluetooth connection
with your phone for
hands-free talking.
+/- Buttons
Press to adjust
speaker volume for
hands-free talking.
Microphone
For two-way
communication.
Charging Port
Connects to car
charger.
Hands-Free
On/Off Button
When switched off, you
CANNOT use hands-
free calling. State
Farm and Emergency
buttons will continue to
function regardless of
on or off position.
WARNING Do not place your In-Drive Visor Clip in direct sunlight. Fold the visor up to its stored position when leaving your ve-
hicle so the In-Drive Visor Clip is not exposed to direct sunlight through the windshield or side glass. (Please see the online FAQs
for additional information on the In-Drive Communicator and Visor Clip, warnings and device placement guidance.)
9
Pairing Your Devices (Optional)
Pairing Your Mobile Phone with the In-Drive Visor Clip
You can use your In-Drive Visor Clip as a speakerphone so you can talk hands-free while you drive.
›Start your vehicle.
› Turn your mobile phone’s Bluetooth® feature on (review your mobile phone’s manual for details), and
ensure the Hands-Free On/Off Switch on the In-Drive Visor Clip is in the ON position.
› Press and hold the Phone Button on the In-Drive Visor Clip for approximately ve seconds or until the
blue light begins to ash.
›Set your phone to search for Bluetooth® devices.
›Select “In-Drive Visor Clip” from the search results on your phone – then select OK.
›If prompted for the PIN, enter 0000.
› The ashing blue light will turn solid indicating your phone has been paired successfully.
Pairing Your Android Smartphone with the In-Drive Communicator Device
[For In-Drive Connect with Smartphone Package Customers Only1]
The In-Drive Connect with Smartphone package allows customers to download an Android app that
collects their real-time driving statistics, using the Android phone’s data plan2.
›Search for “In-Drive Connect with Smartphone on Google Play and download the application.
› Open the Android app and login with your primary email address and PIN number provided in the Order
Shipped email.
›Select “Pair your phone with In-Drive Communicator” from the app menu.
›The app will perform a search and produce a list of nearby devices.
› Select “In-Drive Communicator,” enter 0000 as the PIN and click OK. A message will appear conrming
the device has been paired.
1 The In-Drive Connect with Smartphone package is only available on mobile phones running the Android operating system.
2 This will require use of your cell phone data plan and is dependent upon your cellular network coverage.
10
In-Drive Visor Clip
›The In-Drive Visor Clip supports mobile phones with Bluetooth® 2.0 or higher.
›The In-Drive Visor Clip can be paired with more than one mobile phone.
› Depending on the settings on your mobile phone, the In-Drive Visor Clip may automatically pair once you
are within 30 feet of the vehicle in which the In-Drive Visor Clip is installed.
Please note: The area and range of communications services are limited and dependent on cellular coverage.
For more help, review the Frequently Asked Questions at www.in-drive.com/sf
Cancellations
By participating in the State Farm® Drive Safe & Save TM with In-Drive® program, you are currently receiving
a discount on your insurance premium. If you wish to cancel, the discount will be removed from your policy.
This could result in a premium increase and you may receive a balance due notice. If you no longer wish to
participate, please use the following steps to return the device (a $100 termination fee applies if you do
not return the In-Drive Communicator and Visor Clip within 30 days):
1. Locate the enclosed Return Address label. (If you no longer have the original packaging please call
888.270.0267 and ask for a return box).
2. Place the device in the original packaging, making sure it is not loose in the box.
3. Apply the Return Address label to the top of the package.
4. Seal the package with tape and remove any pre-existing labels.
5. Simply place in your mailbox for the US Postal Service or drop it off at a UPS shipping center.
For more information, visit www.in-drive.com/sf
Why did I receive an Uninstalled Device Notication Email?
Either your In-Drive Communicator is not plugged in or it may be improperly plugged into the OBD-II Port.
Review the instructions in the Quick Start Guide to ensure the device is plugged in correctly. You may have
also received an email if your device has been unplugged or your vehicle has been in an area with poor cellular
coverage for more than 10 days. If your device is plugged in and you received the notication, unplug the
device, and plug it back in.
I have paired my Bluetooth® mobile phone with my In-Drive Visor Clip. Why is it not working?
After pairing your mobile phone with the Visor Clip, your phone must remain in the car to use the hands-free
talking feature, with the device plugged in correctly. You should attach the clip to the driver side of the vehicle.
I plugged in the In-Drive Communicator and my car alarm has been going off. What should I do?
The device may interfere with some car alarm systems, whether installed by the dealer or a third-party. If you’ve
encountered this problem, please contact the In-Drive Support Center at 888.270.0267.
Why won’t my In-Drive Visor Clip charge?
You may need to rst turn the Bluetooth switch on and then off again to bring the Visor Clip out of hibernation.
Then follow the instructions in the Quick Start Guide to charge your Visor Clip.
NOTE: If you experience any problems with your vehicle or your vehicle’s performance that
you suspect may be related to the In-Drive device, remove the In-Drive Communicator and call
888.270.0267 immediately for technical assistance.
11
Troubleshooting Tips
Should I charge the In-Drive Communicator?
No, the In-Drive Communicator does not need to be charged – the micro-USB port is simply the manufacturer’s
service port.
Why did I receive a VIN Mismatch Email?
If your device is plugged into a vehicle other than the one to which it is registered, you will receive the VIN Mismatch
Email. If your device is properly plugged into the correct registered vehicle, simply unplug the device and plug it
back into the OBD-II Port. If you receive a second VIN Mismatch email, please contact the In-Drive Support Center
at 888.270.0267.
12
For more information, visit www.in-drive.com/sf
This device complies with part 15 of the FCC Rules and with Canada licence-exempt RSS standard(s). Operation is
subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
Modications not expressly approved by Verizon Telematics Inc. could void the user’s authority to operate
the equipment.
RF Exposure
This equipment complies with FCC Radio Frequency Exposure limits set forth for uncontrolled environment, when
installed and operated so that a minimum distance of 20 cm is kept towards the nearest human body.
Regulatory Information: FCC and Industry Canada Requirements
13
THE SERVICE IS SUBJECT TO THE CUSTOMER AGREEMENT ACCEPTED DURING ENROLLMENT, AND ALSO AVAILABLE AT WWW.IN-DRIVE.COM/SF.
DO NOT INSTALL OR USE THIS PRODUCT IF YOU DO NOT ACCEPT THE CUSTOMER AGREEMENT AND PRIVACY POLICY.
Need Assistance?
Visit www.in-drive.com/sf
First-Time Callers: 888.665.9901
In-Drive Support Center: 888.270.0267
Watch online informational videos
53-10022 1465 Rev.A01 03/05/14
R-11911 QSG DB.4
Copyright 2014, Verizon Telematics Inc. | In-Drive® is a registered trademark of Verizon Telematics Inc.
State Farm® and Drive Save & Save™ are registered trademarks of State Farm Mutual Automobile Insurance Company

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