Vertex Wireless VW440 CDMA EV-DO Rev.A Terminal User Manual VW400 User Manua Eng v0 6

Vertex Wireless Co., Ltd. CDMA EV-DO Rev.A Terminal VW400 User Manua Eng v0 6

user manual

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3 | page 1. INSTALLATION GUIDE 1.1. FRONT, SIDE AND REAR VIEW OF VW400 07 1.2. CHECKING THE COMPONENTS 08 1.3. SIM CARD INSTALLATION 09 1.4. BATTERY INSTALLATION 10 1.5. INSTALLATION OF THE ANTENNA AND LOCATION OF THE EQUIPMENT FOR VOICE SERVICE 11 1.6. DESKTOP INSTALLATION 13 1.7. WALL MOUNTING 14 2. BASIC OPERATION 2.1. GETTING TO KNOW THE TERMINAL 14 2.2 POWER ON/OFF 16 2.3 MAKING CALLS 17 2.4 RECEIVING CALLS 17 2.5 ADVANCED FEATURES 18 3. INSTALLATION 3.1. INSTALLING VW400 MANAGER ON TO PCS (WINDOW XP) 20 3.2. INSTALLING VW400 MANAGER ON TO PCS (MAC) 21 3.2. CHECKING THE PROPER INSTALLATION OF THE DRIVER 24 3.2. TO UNINSTALL THE USB MODEM APPLICATION 26 4. CONNECTION MANAGER OPERATION GUIDE 4.1. GETTING STARTED 27 4.2. CONNECTING TO THE INTERNET 28 4.3. SETTING 29 5. TROUBLE SHOOTING 31
4 | page Welcome to your VW400 VW400 is a Fixed Wireless Terminal designed to provide better wireless connectivity between wire telephone and EV-DO DATA with high sensitivity to receive signal and large transmitting power to expand extensively the effective coverage of CDMA EV-DO Rev.A service. Main function & features - SIMPLE TO INSTALL AND EASY TO MAINTAIN - COMPATIBLE TO MOST TELEPHONES, PBX - BATTERY BACK UP DURING AC POWER OUTAGES - ADJUSTABLE RECEIVER VOLUME - 3 LED DISPLAY (SIGNAL/MODE/POWER) - CALLER ID DISPLAY - NETWORK BAND SELECTION - CALL WAITING/FORWARDING/BARRING - CONFERENCE CALL - DATA COMMUNICATION (INTERNET OVER EV-DO Rev.A) - ANALOG FAX (Optional)
5 | page For your safety Here is important information for safe and efficient operation. Please read this information before using your VW400. For optimal performance, install this indoors. When specially used in an outdoor area, it may not work in below 0℃ or over 50℃. Install VW400 on hard, flat surface for proper ventilation. Avoid using VW400 in high temperature or near a source of fire or gas. Avoid storing VW400 in cold areas. Do not expose VW400 to moisture or dust. Do not use VW400 in the hospital. It will interfere with medical electronic equipments such as a peace maker. Do not use harsh chemicals, cleaning solvents to clean VW400. And wipe with a soft, clean, dry cloth to clean it. Do not knock, drop, and shake VW400 to avoid breaking the case. Use only the supplied or approved replacements Do not use VW400 with a car battery. Do not touch the antenna when VW400 is being used. Do not use VW400 with a damaged antenna. Have your antenna replaced by a qualified technician immediately. Use only the provided antenna. Do not use the provided antenna for any other purpose. Use only the provided adapter. Do not use the provided adapter for any other purpose If VW400 fails to work for any reason, do not attempt to disassemble.
6 | page 1. Installation guide 1.1. Front, Side and Rear View of VW400
7 | page 1.2. Checking the components Check to make sure that you have all the parts shown below after opening the package. If any piece is missing or broken, please call your agent or customer service. 1. MAIN UNIT 2. USER MANUAL 3. LI-ION BACKUP BATTERY 4. DC POWER ADAPTER 5. CABLE FOR DATA CONNECTION 6. ANTENNA * Note: Drawings may vary from equipment supplied.
8 | page 1.3. SIM card installation 1. Disconnect the power supply. 2. Open battery cover on the bottom side of the VW400. 3. Disconnect the DC power cable to VW400 4. Take out the battery pack in the right position between the hold bars 5. Insert the SIM card into the socket as shown in the picture. * Note: Make sure the SIM card is aligned properly with the directional arrow on the holder. 6. Connect the DC power cable to VW400. 7. Insert the battery pack in the right position between the hold bars. 8. Close the battery cover. 9. Connect the power supply to VW400.
9 | page 1.4. Battery installation 1. Disconnect the power supply. 2. Open battery cover on the bottom side of VW400. 3. Connect the DC power cable to VW400. 4. Close the battery cover. 5. Connect the power supply to VW400.
10 | page 1.5. Installation of the antenna and location of the equipment for voice service Before you select a localization to place VW400, you should read the section for their Security in the first part of this manual. You can place it in a plane area just as the floor, the walls or the desk or table. 1. It connects the antenna at the VW400 (previously it should couple the antenna in their support, make sure of making the one it couples in a complete way, verify that the antenna mo is slack) and locate her it more far possible of the terminal. If the antenna is located near the VW400 noise she/he will take place during the communication, avoid it! * Notices: make sure of pressing the antenna completely to their connector in the terminal. 2. Using the marked port as “Phone “connects the VW400 to the DECT Phone, or to similar telephone. If their Terminal is model VW400 and you will use similar fax, connect the fax machine to the port “Fax ". 3. Connect the adapter to the Terminal. Use the connector "DC Input." 4. Connect the adapter DC in an appropriate energy plug. 5. Turn on the terminal. Use the switch “On/Off ". 6. Checks the power of the signal EV-DO Network, verify the state of the led “Signal“(check the section 2.1). To improve the signal reception, move the antenna and verify the state of the led “Signal". Avoids leaving the antenna in a location in which the led illuminates red or be shut down 7. The terminal is ready to be used.
11 | page IF THE PIN OF THE SIM CARD (CHIP) IT IS ACTIVATED AND SHE/HE IS NOT CARRIED OUT THE PREVIOUS PROCEDURE CORRECTLY, THE SIM CARD WILL BE ABLE TO BE BLOCKED AND YOU WILL HAVE TO ENTER THE NUMBER PUK TO UNBLOCK IT (TO CONSULT SECTION 4.9). Avoid noise or interference during the communication: the antenna should be at least separated from the equipment a meter. Avoid proximity of the team and of their antenna to electric motors, fluorescent lamps, radios, televisions, computer monitors, speakers and in general electric equipment. Before connecting the terminal to central PBX, verify connecting a direct telephone and making calls of test that there are not noise or interference during the call; if there is verify the location of the equipment and their antenna.
12 | page 1.6. Desktop installation Before you select a location to place VW400, you must read “For your safety” section in the first part of this manual. You can place it on the flat surface area such as above ground, on the walls, or table. 1. Connect the antenna to VW400 and locate it as far as it can reach * Note : finger-tighten the antenna. 2. Connect a wire telephone to VW400 using phone cord 3. Connect the barrel connector of the power supply to DC Adaptor 4. Plug the DC Adaptor into the power supply. 5. Plug the DC Adaptor into an appropriate power outlet. 6. Check signal strength moving the antenna until you find the best signal possible. (See 2.1 LED Status Indicator section) 7. If you use Data Service or PC FAX Service, connect your data cable to the Data port located at the side of VW400. 8. If you use G3 FAX machine, connect your line cord of G3 FAX to the RJ-11port located at the side of VW400.
13 | page 1.7. Wall mounting 1. Mark two mounting hole locations to match the screw hole in the back of VW400. 2. Drill two holes at the marked locations. 3. Tighten the screws until the head is about 3~5mm from the wall. 4. Hang VW400 on the screw using the two holes in the back. 5. Push VW400 down until the unit is firmly locked into place.
14 | page 2. Basic Operation 2.1. Getting to know the terminal LED Indications LED Color Meaning Power Green(Blinking) Power is being supplied by the AC adapter Green(Solid) Full Charged Power is being supplied by the battery Orange Mid Power is being supplied by the battery Red Low Power is being supplied by the battery Off Power is off or power is being supplied by battery Signal Green Very good signal level Orange Good signal level Red Low signal level Off No Service, No Signal Mode Green EV-DO Service Orange CDMA 1x Service Battery is being charged, if power adaptor is connected Red No Service
15 | page SOUND Indications Type Condition Meaning Normal dial Tone Continuous Terminal is in service area with adequate signal No Service Tone 1.5sec on 800msec off Terminal cannot make or receive calls (No signal) Outgoing call restriction tone 800msec on 200msec off Terminal is configured to block outgoing call but it can receiving incoming calls Voice mail tone 4 long beeps and dial tone When you lift the receiver, this sound indicates voice mail message Confirmation 3 short beeps When using the menu with ** sequence, this sound indicates success Error howling beep When using the menu with ** sequence, this sound indicates error
16 | page 2.2. Power On/Off Power switch is located on the bottom side of terminal ◦ Turn on the unit by moving switch to ON position. ◦ Turn off the unit by moving switch to OFF position. Note : When you turn on the terminal, it automatically searches for service signal. After successfully acquiring service signal, the Signal LED turns to green, orange or red depending on signal strength. Starting with RUIM When the PIN Code of R-UIM Card is turned on, you may need to enter the PIN Code when you power on the terminal. 1. Lift the receiver of the analog telephone. 2. Using the numeric keypad of the analog phone, enter the Pin Code. 3. If the PIN code is correct, confirmation tone sounds. If wrong, howling tone sounds. Note 1: PIN code checking can be turned on/off. Please see page 20. Note 2: You may enter pin code up to 3 times. After 3 times, you will need to re-start the terminal. Note 3: Default pin code is provided by the service provider. Please contact your service provider in case you do not remember the pin code. Once the modem is plugged, the installation will be started automatically.
17 | page 2.3. Making Calls 1. Check to see that your terminal is turned on. 2. Pick up the handset of the phone. 3. If you hear the dial tone, dial the desired telephone number, using the numeric keypad. 4. Wait for about 3~9 seconds until the call is automatically made by the terminal. Note: Press <#> button to make call right away after entering the dial number. 5. When the other person answers, begin conversation. Note: If Connection Alert is turned on, a beep is heard phone is connected with base station. 6. To hang up, put the handset back on the phone. 2.4. Receiving Calls The analog telephone(s) connected to the terminal ring when there is an incoming call. 1. Pick up the telephone handset to answer the call. 2. To disconnect after finished, replace the handset on the phone. Note 1: Make sure that the attached telephone’s ringer is enabled. Note 2: When there is an incoming call when you are already holding the receiver, press any key on the numeric keypad to answer the call.
18 | page 2.5. Advanced Feature You can follow below code table to control VW400. MENU EXAMPLE REMARK Enter the menu item by pressing ## and the menu option.1. Sound 1. Adjusting Voice Volume <*>Louder / <#>Lower <#><#><1><1><*>(louder) <#><#><1><1><#>(lower) 2. General1. Setting Caller ID 0. No Caller ID 1. DTMF Standard 2. FSK(Bell core) 3. V23 <#><#><2><1><0> (no caller id) <#><#><2><1><1> (DTMF) <#><#><2><1><2> (FSK) <#><#><2><1><3> (V23) Available if Caller ID capable analog phone is used 2. Setting Auto Send time 3~9 seconds, 0 OFF <#><#><2><2><4> (4 seconds) <#><#><2><2><0> (off ) 3.Setting DTMF Length <*>Long / <#> Short <#><#><2><3><*> (Long) <#><#><2><3><#> (Short)
19 | page MENU EXAMPLE REMARK Enter the menu item by pressing ## and the menu option.3.Security1. Changing Lock code Old lock code,(Tone), New lock code,(#), New lock code again,(#) To change from “0000” to “1234” <#><#><3><1><0><0><0><0>(confirmation tone) <1><2><3><4><#><1><2><3><4><#> 2. Restricting Outgoing Calls Lock code, <*>Off or <#>On If lock code is <0><0><0><0>:<#><#><3><2><0><0><0><0><*>(off) <#><#><3><2><0><0><0><0><#>(on) 3. Terminal Reset Lock code, <#> If lock code is <0><0><0><0>:<#><#><3><3><0><0><0><0> 4. Change the PIN code* Lock code,(Tone),Old PIN code,(#), New PIN code,(#), New PIN code again,(#) If lock code is <0><0><0><0>:To change from “1234” to “5678” <#><#><3><4><0><0><0><0>(confirmation tone) <1><2><3><4><#><5><6><7><8><#> <5><6><7><8><#> This menu is applicable when UIM card is inserted and PIN is enabled. 5. PIN Enable/Disable* Lock code,(Tone), PIN code,<*>Disable or<#>Enable If lock code is <0><0><0><0>: PIN code is <5><6><7><8>: <#><#><3><5><0><0><0><0>(confirmation tone) <5><6><7><8><*>(disable) <5><6><7><8><#>(enable) This menu is applicable when UIM cards inserted. 6. Input PUK with New PIN code PUK code,(Tone), New PIN code If PUKcode is <5><6><7><8>: New PIN code is <0><0><0><0>: <#><#><3><6><5><6><7><8><#><0><0><0><0><#><0><0><0><0><#> (confirmation tone> This menu is applicable when UIM cards inserted.
20 | page 3. EV-DO Data Service 3.1. Installing VW400 Manager onto PCs (Window Users) The entire process will take approximately 10 minutes to complete. (Take Windows XP as an example) 1) Please insert the modem into the PC. Once the modem is plugged, the installation will be started automatically. 2) Once the installation is completed, the Connection Manager and USB Driver is installed into the PC. You will see “Your new hardware is Installed and ready to use” message. 3) Connection Manager icon will be created on desktop in Window. 1 2 3
21 | page 3.2. Installing VW400 Manager onto PCs (Mac Users) The entire process will take approximately 10 minutes to complete. (Take MAC Tiger as an example) 1) Insert CD and wait for the CD device icon to be appeared on your desktop. Click on the icon to open the CD storage and double – click on the “osx-V1_09c+3-release.dmg” File. 2) Copy following two items: VertexWireless_SerialPort installer and Uninstaller and paste at “Applications Folder”. 3) Installing “Vertex Wireless _ Serial port Installer” and then restart your computer. 4) Insert your USB modem into any available USB port, and wait for the VWMF icon to be appeared on your desktop. Right click on the VWMF icon and select Eject “VWMF”. Note: Every time the modem is inserted Into the PC, VWMF must be ejected to use the modem. 12 34
22 | page 5) Go to “System Preference” -> Click “Network” 6) “Show” setting Vertex wireless Multi-Function. -> “PPP Options” Check each Option
23 | page 7) “Modem “ Select “ Vertex Wireless Multi-Function” 8) Go to PPP and configure connection parameters as below. ○1Service Provider : Enter the name to be displayed on the “Profile Name” ○2Account Name : If required, enter the User ID for the Network provider. ○3Password : Enter the password for the user name. ○4Telephone No. : Specify the phone number to which modem will connect. 9) Modem icon will be displayed on the taskbar at the upper right corner. Indicating that the connection manager is launched and ready to use. 7 8 9
24 | page 3.3. Checking the proper installation of the Driver If the Driver has been installed properly, it is possible to check the proper operation from Control Panel (the example below is for Windows XP) 1) Start Control Panel 2) Select “System” 3) Select “Device Manager” from Hardware Tab 1 23
25 | page 4) As shown in below with boxes that shows “Vertex Wireless CDMA USB Modem” and “Vertex Wireless CDMA USB Serial Device”, the Driver has been successfully installed.
26 | page 3.4. To Uninstall the USB Modem Application 1) To Uninstall VW400 Modem Driver, Click “Control Panel” And click “ADD or Remove Programs” 2) Find VW400 Connection Manager Program. Click Change / Remove (Remove the VW400 Modem from the USB Port) 3) Once uninstall is completed, you must restart computer before the new setting will take effect. 1 32
27 | page 4. Connection Manager Operation Guide 4.1. Getting Started After plug the modem into the PC, and run “Connection Manager”, the following window is appeared. Connection Manager allows browsing internet, modifying modem configurations. 4.1.1 Basic User Interface 1) Connect / Disconnect Button : Connect to the communication connection /Disconnect from the communication connection 2) Status Bar : Indicate the strength of the signal. More bars Indicate stronger signal. 3) Time : Indicate the Using time. 4) Packet : Indicate the packet rate. 4.1.2 Security 1) Pin Control You can enable or disable the PIN from the setting (please refer to “PIN Control” in Setting section). If Pin is enabled, the PIN is requested each time the Connection Manager is run. Once the following pop up window is appeared, press the proper PIN code. If the proper PIN code is inserted, you will be able to use the modem with the connection manager.
28 | page 2) Fail to input the proper Pin number If you fail up to three times to input proper PIN code, the Authentication would be automatically into PUK code authentication. At this time you have 10 times to enter PUK code. If you fail up to 10 times to enter proper PUK code, you can’t use your UIM card any more. In that case consult your service provider. 4.2. Connecting to the Internet 4.2.1 Connect First, connect the modem into the PC then double-click the Connection Manager icon on the PC. If VW400 is inserted correctly, the LED on the Modem is blinking from Red to Blue. Once the modem is ready, CONNECT button will be enabled. Click the CONNECT button to be connected to the internet. Once the connection is completed, CONNECT button will be changed to DISCONNECT button 4.2.2 Disconnect Click the Disconnect button to be disconnected from the connection. Once the disconnection is completed, DISCONNECT button will be changed to CONNECT button
29 | page 4.3. Setting Click “Setting” to open the setting window to set various items. 4.3.1 General You can change basic function in this section. 4.3.2 Information You can check the software version of Firmware and Manager.
30 | page 4.3.3 Pin Control You can enable or disable the PIN feature or change the PIN number in this section. The PIN number should be 4~5 digits numbers. 4.3.4 Profile Manager You can create new profile by pressing New button or delete existing profile by pressing Delete button. 1) Profile Name : Enter the name to be displayed on the “Profile Name” 2) Dial No. : Specify the phone number to which modem will connect. 3) ID : If required, enter the User ID for the network provider. 4) Password : Enter the password for the user name.`
31 | page 5. Troubleshooting Below is a list of common error and possible solutions regard the use of your Wireless Modem. Error Solution Initialization Fail - If this condition appears, please right click the Connection Manager icon on your system tray and click “Exit”. Then remove and reinsert the modem and wait until your computer “beeps” before clicking the Connection Manager shortcut icon again. Out of Service Area - If this condition appears, there is no service available at this time or Area. The network may be busy or undergoing maintenance. Try connecting to the network at a later time, or Moving to another location if you are outside the enhanced. There was no answer - If this condition appears, the network may be busy. Try and connect again at a later time. Can not connect to the Internet - Please Check “Profile Manager” of program for correct ID, password and Service Number. For proper ID, password and Service number, please contact service provider for more information. Any other trouble, please consult with service center.
32 | page FCC ID: XAVVW440 Warning: Exposure to Radio Frequency Radiation The radiated output power of this device is far below the FCC radio frequency exposure limits. Nevertheless, the device should be used in such a manner that the potential for human contact during normal operation is minimized. In order to avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antenna should not be less than 100 cm during normal operation. The gain of the antenna for Cellular band must not exceed 1dBi. The gain of the antenna for PCS band must not exceed 1dBi. FCC Compliance Information NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: - Reorient or relocate the receiving antenna. - Increase the separation between the equipment and receiver. - Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. - Consult the dealer or an experienced radio/TV technician for help. Caution the user that changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
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