Manual
Table of Contents
Page Page
Language Contents
3>Welcome
3>Vertu Packaging Contents
3>Conventions
4>Important Information
4>Safety Points
5>Vertu Phone Layout
6>The Battery and SIM Card
7>Vertu Phone Keypad
8>Switching on your Vertu phone
8>Setting the Time and Date
9>Display Icons and Indicators
9>Making Calls
10 >Emergency Calls
11 >Keypad lock
12 >Menu Navigation
14 >Contacts
15 >Text Messages
16 >Vertu Concierge
17 >Accessories
21 >CD-ROM
22 >Care and Maintenance
24 >Battery Information
24 >Safety Information
26 >Specifications
27 >Warranty
30 >Vertu Regional Offices
31 >SAR Notice – RHV-2
33 >Notice
33 >EU Recycling Notice
Language 2
Welcome
3Language
WELCOME
Vertu was born from an obsession to create a
personal communication instrument that deployed
craftsmanship and technology in a way that had
never been achieved before.
This involved taking the finest materials from the
world of watch making, automotive, aeronautics
and jewellery and then making them even better, to
come up to the exacting standards demanded by
Vertu.
The Vertu Signature is inspired by the tradition of
Grand Complication timepieces. Every part of
every Signature is made to Vertu's own design,
including 388 mechanical components, 18 ruby
bearings and 69.25 carats of sapphire crystal. A
total of 74 patents protect its intellectual property.
The Vertu Signature is unarguably the finest
handset ever made.
REGISTER YOUR VERTU PHONE
Vertu aims to provide you with the very best service
possible.
To enable us to do this, please register your Vertu
phone by visiting www.verturegistration.com or by
calling Vertu Concierge using the dedicated key on
the side of your handset.
VERTU PACKAGING CONTENTS
The packaging contents may vary slightly in
accordance with regional regulations.
CONVENTIONS
GLOSSARY
REFERENCE MANUAL
Throughout this guide we mention the Reference
Manual which contains additional information
about your Vertu phone’s functionality. There is an
electronic copy on the CD-ROM supplied with
your Vertu phone but if you do not have access to a
compatible computer, contact Vertu Concierge for
a printed copy.
The Reference Manual may not be available in your
language.
1Vertu phone
1 Certificate of ownership
1 Vertu Concierge Benefits booklet
1 Registration card
1 Microfibre polishing cloth
1User guide
1CD-ROM
1Battery
1Charger
1 Connection adaptor lead
1 Vehicle charger
1 Data cable
1 Headset
1 Back cover release key
Menu Represents text that appears
on your Vertu phone’s display,
for example, “From the
stand-by display,
press Menu.”
SEND Represents a Vertu phone
key, for example, “Press the
SEND key to make the call.”
Important information relating to
safety.
Represents useful information
or a quick way to access or
operate a feature.
Represents points to be aware
of when using your Vertu
phone.
NUMBER keys The keys that are used to
enter (key in) text or
numbers.
Default Initial product setting as
supplied by Vertu when it
leaves our manufacturing
facility.
SIM card Subscriber Identity Module.
This is a small card supplied
by your service provider to
insert into your Vertu phone
for a network connection.
Service
provider
The provider of your SIM
card and all associated
network services.
Network
service
A feature which is made
available at the discretion of
your service provider.
Stand-by
display
The display that appears
when your Vertu phone
is switched on, with
Menu and Go to at
the bottom.
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Important Information
IMPORTANT INFORMATION
The wireless phone described in this guide is
approved for use on GSM 900/1800/1900
networks. Contact your service provider for more
information about networks.
When using your Vertu phone, obey all laws and
respect the privacy and legitimate rights of others.
NETWORK SERVICES
To use the phone you must have service from a
wireless service provider. Many of the features in
your Vertu phone depend on features in the
wireless network to function. These network
services may not be available on all networks or
you may have to make specific arrangements with
your service provider before you can utilise certain
network services. Your service provider may need
to give you additional instructions for their use and
explain what charges will apply. Some networks
may have limitations that affect how you can use
network services. For instance, some networks
may not support all language-dependent
characters and services.
Your service provider may also have requested that
certain features be disabled or not activated in your
Vertu phone. If so, they will not appear on your
menus. Contact your service provider for more
information.
SHARED MEMORY
Some of the data features in your Vertu phone
share memory. Using one or more of these features
may reduce the memory available for the remaining
features sharing memory. For example, saving
many multimedia messages and voice recordings
may use all of the available memory. Your phone
may display a message that the memory is full
when you try to use a shared memory feature. In
this case, delete some of the information or entries
stored in the shared memory features before
continuing. Some of the features, such as the
contacts list, have a certain amount of memory
specially allotted to them in addition to the amount
of memory shared with other features.
SAFETY POINTS
For full safety instructions see “Safety Information”
on page 24.
To use any features in your Vertu phone, other
than the alarm clock, the phone must be switched
on. Do not switch your Vertu phone on when
wireless phone use is prohibited or when it may
cause interference or danger.
Read the following simple guidelines. Not
following them may be dangerous or illegal. Read
the complete user guide for further information.
ROAD SAFETY COMES FIRST
Obey all local laws. Always keep your hands free
to operate the vehicle while driving. Your first
consideration while driving should be road
safety.
INTERFERENCE
All wireless phones may be susceptible to
interference which could affect performance.
SWITCH OFF IN HOSPITALS
Follow any restrictions. Switch phone off near
medical equipment.
SWITCH OFF IN AIRCRAFT
Follow any restrictions. Wireless devices can
cause interference in aircraft.
SWITCH OFF WHEN REFUELLING
Do not use the phone at a refuelling point. Do not
use near fuel or chemicals.
SWITCH OFF NEAR BLASTING
Follow any restrictions. Do not use the phone
where blasting is in progress.
USE SENSIBLY
Use only in normal position (shown on page 10).
Do not touch the antenna unnecessarily.
QUALIFIED SERVICE
Only qualified personnel may install or repair
this phone.
ACCESSORIES AND BATTERIES
Use only approved accessories and batteries. Do
not connect incompatible products.
WATER RESISTANCE
Your Vertu phone is not water resistant. Keep it
dry.
BACK-UP COPIES
Remember to make back-up copies or keep a
written record of any important information
stored in your phone.
CONNECTING TO OTHER DEVICES
When connecting to any other device, read its
user guide for detailed safety instructions. Do not
connect incompatible devices.
EMERGENCY CALLS
Ensure your Vertu phone is switched on and in
service. Press the END key as many times as
needed to return to the stand-by display. Enter
the emergency number, then press the SEND
key. Give your location. Do not end the call until
told to do so.
Vertu Phone Layout
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VERTU PHONE LAYOUT
03 04
06
05
10
09
08
01
07
05
10
06
02
11
12
>01 POWER key – press and hold for
a few seconds to switch on and
switch off.
>02 Earpiece.
>03 CONCIERGE key – press and hold
until Concierge is displayed.
Press SEND to call.
>04 VOLUME key – press the top of
the key to increase the volume.
Press the bottom of the key to
decrease the volume.
>05 SELECTION keys – press to
perform the action or access the
feature shown on the display
above the key.
>06 SCROLL keys – press to move,
for example through a list of
names or features.
>07 SEND key – press to make or
answer a call.
>08 END key – press to end a call.
>09 VOICEMAIL key – press and hold
to call your voice mailbox (a
network service).
>10 and keys – special function
keys.
>11 Microphone.
>12 Accessories connector.
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The Battery and SIM Card
THE BATTERY AND SIM CARD
If your Vertu phone was purchased at a Vertu store,
the battery and SIM card should have been
installed already. Otherwise, follow the procedure
below to install your battery and SIM card.
The SIM card and its contacts are easily damaged.
Be careful when handling, inserting or removing
the card.
>With the back of your Vertu phone facing you,
position the back cover release key (01) very
carefully into the slot of the locking screw (02).
Ensure the key does not slip out of the slot
>Turn the locking screw (02) a quarter of a turn
anticlockwise, and gently lift off the back cover as
shown. If you accidentally remove the back cover
while the phone is switched on, the phone will
automatically switch off.
Attach the back cover release key to your
keyring for convenience.
>Remove the plastic placeholder (03) from your
Vertu phone before inserting the battery.
Retain the plastic placeholder for future use. If
you need to remove the battery, insert the
plastic placeholder before replacing the back
cover to make it easier to remove the back
cover.
>Slide the retaining bar (04) towards the top of your
Vertu phone and then pivot upwards.
>Insert the SIM card, ensuring that the bevelled
corner (05) is located top right and the gold
contact area is facing downwards.
>Return the retaining bar to its original position and
slide it towards the bottom of the phone. The
retaining bar should firmly lock into place.
For availability and information on using SIM
card services, contact your SIM card vendor.
This may be the service provider, network
operator, or other vendor.
Keep SIM cards and the back cover release key
out of the reach of small children.
Always switch the phone off and disconnect the
charger before removing the battery.
Do not remove the release tab or the protective
plastic film from the battery as this will damage
the battery.
01
02
03
04
05
Vertu Phone Keypad
7Language
>Insert the battery (06) bottom end first with the
release tab (07) facing up from the rear of the
phone. Ensure that the contacts on the top end of
the battery align with the contact points (08) inside
the battery compartment.
>Ensure that the battery and SIM card are seated
correctly before replacing the back cover.
>To replace the back cover, locate lugs (09)
as shown.
>Pivot the back cover into position until it clicks into
place. The cover should close tightly using only
light pressure – do not force it closed! If the cover
does not close easily, remove it and check the
battery and SIM are correctly inserted, and the
retaining bar (10) is correctly positioned and
locked.
For information about removing the battery, see
“Removing the battery” on page 19
VERTU PHONE KEYPAD
Alphanumeric keys, referred to as NUMBER keys in
this guide, are used to key in numbers or
characters, for example when making calls, storing
names in the directory or writing text messages.
Below the display are two SELECTION keys. The
function of these keys depends on the text
displayed above them.
For example, press the SELECTION key below
Menu to access the menu or press the SELECTION
key below Go to to access the shortcuts menu.
When pressing keys, press them briefly and firmly,
without holding them down unless otherwise
instructed.
08
07
08
06
09
09
10
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Switching on your Vertu phone
SWITCHING ON YOUR VERTU PHONE
If your battery requires charging, a Battery low
message is displayed when you first switch on your
Vertu phone. See “Charging your Battery” on
page 18 for more information.
Contact with the antenna affects call quality and
may cause the phone to operate at a higher power
level than otherwise needed. Avoiding contact with
the antenna area when operating the phone
optimises the antenna performance and battery
life.
ENTERING YOUR PIN CODE
Depending on your SIM card settings, you may be
prompted to enter a PIN (Personal Identification
Number) code when you switch on your Vertu
phone. This code is used to protect access to your
SIM card and is independent of your Vertu phone.
If you used your SIM card in another phone
previously, the code will be the same.
SETTING THE TIME AND DATE
If the time and date are not set, you will be
prompted to enter your time settings when you first
switch on your Vertu phone.
If your Vertu phone was purchased at a Vertu store,
the time and date should already be set for you.
To set the time when you switch on your Vertu
phone for the first time:
You can enter the time in either 12-hour (am/pm)
format or 24-hour format.
For example, to set the time to 08:30:
>Key in “8”.
>Scroll to minutes. The leading zero is added to the
hour figure.
>Key in “30”.
>Press OK.
Or, to set the time to 12:30:
>Key in “12”. The cursor automatically jumps to the
minutes.
>Key in “30”.
>Press OK.
If the hour you entered was not in 24-hour format,
you are prompted to confirm if the time entered is
am or pm:
>Press and hold the
POWER key (01) for a
few seconds to switch
on your Vertu phone.
>Your Vertu phone has
an internal antenna
located inside the top-
rear panel (02). Do not
touch the antenna
unnecessarily when
the phone is switched
on.
>Use the NUMBER keys
to key in your PIN
code.
>Press OK.
It is recommended that you activate both the
PIN code and security code to help prevent
unauthorised use of your SIM card and your
Vertu phone. See the “Security” chapter of
the Reference Manual for more information.
01
02
We recommend setting the time and date
immediately to ensure that features which
use the time and date (for example, the
Organiser) operate correctly.
>Use the NUMBER
keys to key in the
correct time.
>Use the SCROLL keys
to toggle between
hours and minutes.
>Scroll to am or pm.
>Press Select. The
time zone screen is
displayed.
Display Icons and Indicators
9Language
To select your local time zone:
To set the date:
You can enable your Vertu phone to automatically
adjust your date and time settings. See the
Reference Manual for more information about
changing the time and date settings.
DISPLAY ICONS AND INDICATORS
The display shows the current status of your Vertu
phone.
Status icons are displayed below the battery
charge and signal strength indicators. The most
commonly displayed icons are:
See the Reference Manual for a complete list of
icons and their meaning.
MAKING CALLS
YOUR FIRST CALL
>Scroll to the
appropriate time
zone.
>Press Select. The
date screen is
displayed.
>Use the NUMBER
keys to key in
the date.
>Use the SCROLL keys
to move between the
figures.
>Press OK. A
confirmation
message is
displayed.
If the battery is removed from your Vertu
phone for longer than two hours, you may
need to set the time and date again.
The battery charge and
signal strength
indicators appear at
the top of the display.
Indicates the signal
strength of the network
at your current
location.
Indicates the battery
charge level.
Indicates that both
battery and signal
levels are at full
strength.
Indicates that both
battery and signal
levels are below full
strength.
Indicates that the
signal strength at your
current location is too
weak to make calls.
Indicates that you have received one or
more text messages.
Indicates that you have received one or
more voice messages (a Network
Service).
Indicates that the General profile is
selected. Alternative icons are displayed
for other profiles.
Indicates that audible alerts are disabled
and no sounds are made when you
receive calls or messages.
Indicates that the keypad is locked.
>Check the signal
strength indicator. If
the display indicates
a poor signal, adjust
your physical
location to be clear
of obstructions that
may block the signal.
>From the stand-by
display, use the
NUMBER keys to key
in the number you
want to call.
When keying in international numbers, press
the key twice instead of keying in the
international access code. A plus (+) sign
appears on the display to represent the
international access code.
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Emergency Calls
ANSWERING CALLS
When you receive an incoming call, by default, a
ringing tune is played and a call message is
displayed. If enabled, your Vertu phone
also vibrates.
While in a call, you can use the speaker
phone for a hands free call. See the
Reference Manual for more information.
ADJUSTING VOLUME
ENDING OR REJECTING CALLS
LAST NUMBER REDIAL
CALLING YOUR VOICE MAILBOX
Voicemail is a network service for receiving voice
messages that may be offered by your service
provider.
To use the VOICEMAIL key to listen to your voice
messages, the voice mailbox number must be
stored in your Vertu phone.
For more information on voicemail contact your
service provider.
EMERGENCY CALLS
Emergency calls may not be possible on all
wireless phone networks or when certain network
services and/or phone features are in use. Check
with local service providers.
>Press the SEND key to
begin your call. It may
take several seconds
to establish your call.
>Hold your Vertu phone
in the normal speaking
position during your
conversation. Avoid
unnecessary contact
with the antenna as
this may degrade call
quality.
>Press the SEND key to
answer an incoming
call.
Use the VOLUME key on
the right side of your
Vertu phone to obtain a
comfortable listening
level. The key has a
rocker action.
>Press the top of the key
to increase the volume.
>Press the bottom of the
key to decrease the
volume.
>Press the END key to
end a call or reject an
incoming call.
>From the stand-by
display, press the SEND
key to access a list of
the most recently
dialled numbers.
>Use the SCROLL keys
to scroll to the desired
number.
>Press the SEND key to
call the selected
number.
>Press and hold the 1
key. This is the
VOICEMAIL key.
>If you are prompted,
key in the voice mailbox
number and press OK.
Your Vertu phone, like any wireless phone,
operates using radio signals, wireless and
landline networks as well as user-programmed
functions. Because of this, connections in all
conditions cannot be guaranteed. Therefore, you
should never rely solely upon any wireless
phone for essential communications, for
example medical emergencies.
Keypad lock
11 Language
MAKING AN EMERGENCY CALL
>If the phone is not on, switch it on. Some networks
may require that a valid SIM card is properly
inserted in the phone.
>Press the END key as many times as needed to
return to the stand-by display.
>Key in the emergency number for your present
location, for example 112, 911 or other official
emergency number. Emergency numbers vary by
location.
>Press the SEND key.
If certain features are in use, you may first need to
turn those features off before you can make an
emergency call. For more information consult the
Reference Manual or your local service provider.
When making an emergency call, remember to
give all the necessary information as accurately as
possible.
Remember that your phone may be the only means
of communication at the scene of an accident – do
not cut off the call until given permission to do so.
KEYPAD LOCK
You can lock the keypad on your Vertu phone to
prevent the keys being operated accidentally, for
example when it is in your pocket or bag.
LOCKING THE KEYPAD
When the keypad is locked, calls may be
possible to the emergency number
programmed into your Vertu phone, for
example 112, 911 or another official
emergency number.
>Key in the emergency number.
>Press SEND.
The emergency number is displayed only after
you have keyed in its last digit.
Receiving a call
Your Vertu phone keypad lock is automatically
suspended when you receive an incoming call
The keypad reverts to locked when you end the
call.
UNLOCKING THE KEYPAD
>From the stand-by
display, press Menu
followed by the *+ key
within two seconds. A
confirmation message
is displayed.
>When the keypad is
locked, a key icon
appears below the
signal strength
indicator.
>Press the SEND key to
answer a call when the
keypad is locked.
>During the call your
Vertu phone can be
operated as normal.
>Press the END key to
end a call or reject an
incoming call.
>Press Unlock
followed by the *+ key
within two seconds. A
confirmation message
is displayed.
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Menu Navigation
MENU NAVIGATION
Your Vertu phone offers an extensive range of
functions that are accessed through a series of
menus. The most commonly used features are
assigned to the shortcuts menu to enable rapid
access to the function.
USING THE MENUS
The menus are grouped into categories relating to
a set of functions:
When navigating through the menus and submenus,
press Back or Exit to return to the previous menu or
submenu without saving changes. At any time, press
the END key to return to the stand-by display without
saving changes.
USING SHORTCUTS
The following information explains how to use the
default shortcuts. You can customisethe shortcut
list for easy access to your favourite functions. For
more information see the Reference Manual.
Names
The Names shortcut provides quick access to the
Contacts function. See “Contacts” on page 14 for
more information.
Alarm clock
You can use the Alarm clock shortcut to set an
audible alert at a specified time during the next 24
hours. The alarm will sound, provided the time has
been set on your Vertu phone and the battery is
sufficiently charged.
>From the stand-by
display, press Menu
to navigate to a
function using the
menus.
>Use the SCROLL keys
to scroll to the
desired menu.
>Press Select to
enter the menu and
view the submenus.
Messages Allows you to write, send,
receive and read messages.
Your Vertu phone supports
multiple message formats
such as text, multimedia, voice
and e-mail.
Call
register
Allows you to view information
about voice and data calls that
you have missed, received and
made.
Profiles Allows you to manage the
settings for audible and
vibration alerts. Six different
profiles are available on your
Vertu phone.
Settings Allows you to set up your
Vertu phone to your
preference. In addition to
basic phone settings, you can
change the display, time,
shortcuts, connectivity, calls,
and security settings.
Contacts Allows you to manage your
personal phone book
including options like
assigning speed dials and
voice tags to your entries.
Additions Enables you to access your
multimedia files, use the media
player, voice recorder, custom
applications and browser.
Organiser Allows you to view your
calendar, set reminders for
forthcoming events or dates,
add notes, review your to-do
list and set the alarm clock.
SIM
services
May offer additional features
or facilities such as online
banking or sports information.
The name displayed may differ
and the feature's availability is
at the discretion of your
service provider. Many
providers disable this feature.
>From the stand-by
display, press Go to
to access a function
from the shortcut list.
>Use the SCROLL keys
to scroll to the
desired function.
>Press Select to
enter the function
directly.
If you set the alarm clock and then switch off
your Vertu phone, the alarm will still sound at
the time set.
Menu Navigation
13 Language
..
Calculator
The Calculator shortcut enables you to perform
simple calculations using your Vertu phone. You
can add, subtract, multiply, divide, square, square
root and convert currency values.
Gallery
Use the Gallery shortcut to browse through the
multimedia files stored on your Vertu phone.
See the Reference Manual for more information
about organising your media files and sending
them as attachments to multimedia messages.
>Use the SCROLL keys
to scroll to Alarm
clock and press
Select.
>Key in the alarm time
using the NUMBER
keys, using the
SCROLL keys to
toggle between hour
and minutes.
>Press OK.
>If the clock is set to
use 12-hour format,
Scroll to am or pm
and press OK.
A confirmation
message is displayed
and an icon shows
that the alarm is set.
>Use the SCROLL keys
to scroll to
Calculator and
press Select.
>Key in the first
number of the
calculation. To obtain
a decimal point, press
the key.
>Either, press
Options and select
the arithmetical
operator from the list
and press Select.
Or, press the key
to select a different
operator with each
key press.
>Key in the second
number of your
calculation.
>For a total, press
Options, and select
Equals.
The calculator has a limited accuracy and
rounding errors may occur.
>Use the SCROLL keys
to scroll to Gallery
and press Select.
>Use the SCROLL keys
to scroll to the
appropriate
multimedia folder and
press Options. For
example to locate the
files created by the
Voice Recorder,
scroll to
Recordings.
>Use the SCROLL keys
to highlight Open
and press Select.
>Use the SCROLL keys
to scroll through the
files of the selected
type, press Options
to select an action to
perform on the file
and press Select.
For example, scroll to
Open to open the file
in the Media Player.
Some media files, such as ringing tunes, are
copyright protected and can only be
manipulated in accordance with their licence
terms. For example, they cannot be copied,
edited or moved.
Language 14
Contacts
Make a to-do
Select the Make a to-do shortcut to add an item
to your to-do list.
Inbox
The Inbox shortcut provides quick access to the
text message inbox function. See “Text Messages”
on page 15 for more information.
Create msg.
The Create msg. shortcut provides quick access
to the text message creation function. See
“Sending Text Messages” on page 15 for more
information.
CONTACTS
Your Vertu phone’s directory can hold up to 1,000
entries. See the Reference Manual for more
information about adding and deleting contacts
and creating speed dials and voice tags.
QUICK STORE
To store names and numbers quickly, follow the
procedure below:
>Use the SCROLL keys
to scroll to Make a
to-do and press
Select.
>Key in the subject of
your to-do item and
press Options.
>Use the SCROLL keys
to highlight Save and
press Select.
>Set the prioity of your
item as High,
Medium or Low and
press Select. The to-
do note is saved to
the to-do list in your
phone’s organiser.
>From the stand-by
display, use the
NUMBER keys to key
in the phone number.
>Press Options. The
Save item is
highlighted.
>Press Select.
>Key in the name, for
example “Maria”, as
follows:
>Press the 6 key
for “M”.
>Press the 2 key
for “a”.
>Press the 7 key three
times for “r”.
>Press the 4 key three
times for “i”.
>Press the 2 key
for “a”.
>Press Clear at any
time to erase the
character before the
cursor.
>Press OK. A
confirmation message
is displayed.
Text Messages
15 Language
QUICK SEARCH
To search for names and numbers quickly, follow
the procedure below:
TEXT MESSAGES
The Messages feature allows you to write, send,
receive and store text messages. See the
Reference Manual for a detailed explanation of all
text message options and how to use predictive
text input, a feature that allows you to key in text
messages quickly. The following example gives an
overview of how to use the Messages feature
using basic text input.
READING TEXT MESSAGES
SENDING TEXT MESSAGES
>From the stand-by
display, press a
SCROLL key.
>Key in the first letter
of the desired name,
for example “M”. The
first name starting
with that letter is
highlighted.
>Scroll to the desired
name.
>If the name in your
Contacts directory
has multiple numbers
associated with it,
press Details and
scroll to the desired
number.
>Press the SEND key
to call the number.
When you receive a
text message, an
information note and
an envelope icon
appear. By default a
received message is
accompanied by an
audible alert.
>Press Show.
>Press the lower
SCROLL key to read
the whole message.
If the text message is
not required, erase it
as follows:
>Press Options.
Delete is
highlighted.
>Press Select.
>Press OK. A
confirmation
message is
displayed.
>From the stand-by
display, press Menu.
Messages appears.
>Press Select. Tex t
messages is
highlighted.
>Press Select.
Create message is
highlighted.
>Press Select.
Language 16
Vertu Concierge
For more information about messaging services
and your message centre number contact your
service provider.
VERTU CONCIERGE
Vertu Concierge is an exclusive service for people
who believe that quality matters. Our aim is to bring
you only the very best, whether it be music, art,
travel or food.
Vertu Concierge provides you with a highly
personalised range of services:
>Lifestyle services, for example, restaurant
recommendations and reservations, travel
assistance, and tickets for theatre shows,
concerts or sporting events.
>Solving everyday practical problems such as
finding a reputable plumber or tracking down
a gift.
>Assistance with using your Vertu phone.
When you connect to Vertu Concierge, you can
speak directly to a team of multilingual specialists
who are available 24 hours a day, 7 days a week to
offer personalised assistance.
If you have not already registered your personal
details and the purchase of your phone (using
www.verturegistration.com or the concierge key )
you will be asked to register during your first call to
Vertu Concierge.
CALLING VERTU CONCIERGE
If you are unable to reach Vertu Concierge using
the Concierge key, call +448707375535.
The first letter of a
sentence is
automatically
capitalised.
Key in your text
message, for example
“Vertu”, a s f o l l o ws :
>Press the 8 key three
times for “V”.
>Press the 3 key twice
for “e”.
>Press the 7 key three
times for “r”.
>Press the 8 key
for “t”.
>Press the 8 key twice
for “u”.
>Press the 0(ZERO)
key to insert a space.
Press Clear at any
time to erase the
character to the left of
the cursor.
>Press Options.
Send is highlighted.
>Press Select.
>If prompted, key in
your message centre
number and press
OK.
>Key in the recipient’s
phone number.
>Press OK. A
confirmation
message is
displayed.
When you send a text message, your Vertu
phone displays a confirmation message to
confirm that the text message has been sent
to the message centre. It is not an indication
that the text message has been received at
the intended destination.
The CONCIERGE key is
located on the left side of
your Vertu phone
as shown.
>Press and hold the
CONCIERGE key for
approximately two
seconds, until
Concierge appears.
>Press Call or the SEND
key to call Vertu
Concierge.
>Press the END key
when you have finished
the call.
Accessories
17 Language
ACCESSORIES
This section shows how to use the individual
accessories with your Vertu phone.
>Headset
>Charger and battery
>Vehicle Charger
>Data Cable
To optimise the performance and lifetime of your
accessories, and protect your warranty coverage,
observe the following handling and usage
precautions:
>Keep dry. Precipitation, humidity and all types
of liquids or moisture can contain minerals
that will corrode electronic circuits.
>Do not use or store in dirty or dusty areas.
>Do not attempt to open.
>Do not drop, knock or shake. Rough handling
can break fine mechanics.
>Do not store in hot areas. High temperatures
can shorten the life of electronic devices and
damage batteries.
>Do not store in cold areas.
>Do not use harsh chemicals, cleaning
solvents or strong detergents to clean.
>Do not paint.
For more information about the availability of
accessories approved for use with your Vertu
phone, contact Vertu Concierge.
HEADSET
To connect the headset to your Vertu phone:
Keep all parts out of reach of small children.
Use only batteries, chargers and accessories
approved by Vertu for use with this particular
phone model. The use of any other types may
invalidate any approval or warranty applying to
the phone and may be dangerous.
When you disconnect an accessory cable from
your Vertu phone, hold and pull the connector at
the end of the cable, not the cable itself.
We recommend using the headset with the
Vertu leather holster case, available as a
separate Vertu Collections product.
01 earpiece
02 microphone
03 ANSWER/END
button
>Insert the headset
connector into the
bottom of your Vertu
phone as shown.
The headset icon
appears below the
signal strength
indicator.
>Place the earpiece in
your ear.
>Position the
microphone (the
pointed end)
as shown.
>Use the VOLUME key
on your Vertu
phone to adjust to
acomfortable
listening level.
>Press the ANSWER/
END button (03) to
answer an
incoming call.
>Press the ANSWER/
END button to end a
call.
When the headset is connected, you can
configure your Vertu phone to answer calls
automatically. See the Reference Manual for
more information.
01 02
03
01
02
03
03
Language 18
Accessories
CHARGER
The charger recharges your Vertu phone battery
quickly and safely by means of a powered AC
outlet.
The charger supplied with your Vertu phone should
be appropriate for your region. However, you
should always check that electrical rating of the AC
outlet is appropriate for the charger before you
attempt to plug it in.
Attaching the Cable to the Phone Connector
CHARGING YOUR BATTERY
The battery for your Vertu phone is rechargeable
and requires charging at regular intervals.
If the battery is fully discharged it may take a few
moments before the charging indicator appears on
the display.
When the battery is fully charged, the battery
charge indicator stops animating and, if your Vertu
phone is switched on, a confirmation message is
briefly displayed.
If your Vertu phone is not charging, try the
following:
>Disconnect the charger from the AC outlet.
>Check that the electrical rating of the AC outlet is
compatible with your charger.
>Verify that the AC outlet has power and that it is
switched on. For example, in many hotel rooms,
AC outlets are used for lighting and may be
switched on and off from remote locations in the
room.
>Wait for at least 10 seconds and then re-connect
the charger to the AC outlet.
>Use another nearby AC outlet that you know is
providing power.
>If charging still fails, contact Vertu Concierge for
further advice.
The vibrating alert is disabled while the charger is
connected to your Vertu phone.
When you want to stop charging your battery, for
example when charging is complete:
>Disconnect the charger from the AC outlet.
>Disconnect the charger from your Vertu phone by
pulling the charger connector – do not pull the
cable or adaptor body.
The charger can be used in conjunction with the
data cable. For more information see “Connecting
the data cable” on page 21.
Never attempt to use a charger if it has been
damaged. Contact Vertu Concierge to obtain a
replacement.
>Attach the charger
cable by inserting it into
the adaptor body.
Only use the approved charger and battery
designed specifically for your Vertu phone.
>Ensure that you have
attached the charger
cable to the correct
charger.
>Insert the charger
connector into the
bottom of your Vertu
phone as shown.
>Connect the charger
body to a powered
AC outlet.
>After a few seconds,
the battery indicator
animates and a
confirmation
message is
displayed if your
Vertu phone is
switched on.
Accessories
19 Language
BATTERY
Removing the battery
>Switch off your Vertu phone and disconnect the
charger and any accessories.
>With the back of your Vertu phone facing you,
position the back cover release key (01) very
carefully into the slot of the locking screw. Ensure
the key does not slip out of the slot.
>Turn the locking screw (02) a quarter of a turn
anti-clockwise, and gently lift off the back cover as
shown. If you accidentally remove the back cover
while the phone is switched on, the phone will
automatically switch off.
>Hold the release tab (03) and pull upwards to
remove the battery from your Vertu phone.
>If you do not re-insert the battery or insert another
battery immediately, insert the plastic placeholder
(04) before replacing the back cover. This will
make it easier to remove the back cover.
Your Vertu phone will lose its date and time
settings if the battery is removed for more
than approximately 120 minutes.
See “Battery Information” on page 24 for more
information about your battery.
Installing the battery
>Insert the battery (05) bottom end first with the
release tab (06) facing up from the rear of the
phone. Ensure that the contacts on the top end of
the battery align with the contact points (07) inside
the battery compartment.
Do not dispose of batteries in a fire and always
dispose of a battery according to local regulations.
Do not dispose of as household waste.
Always switch the phone off and disconnect the
charger before removing the battery.
01
02
03
04
07
05
07
06
Language 20
Accessories
>Ensure that the battery is seated correctly before
replacing the back cover.
>To replace the back cover, locate lugs (08) as
shown.
>Pivot the back cover into position until it clicks into
place. The cover should close tightly using only
light pressure – do not force it closed! If the cover
does not close easily, remove it and check the
battery is correctly inserted.
See “Battery Information” on page 24 for more
information about your battery.
VEHICLE CHARGER
The vehicle charger recharges your Vertu phone
battery quickly and safely from a standard 12 or 24
volt (DC) vehicle cigarette lighter outlet.
Only use the vehicle charger specifically
designed for use with your Vertu phone.
Never attempt to use a vehicle charger if it has
been damaged.
Only use the vehicle charger in a stationary
vehicle.
The time taken to charge your battery depends on
its existing charge. It takes approximately 90
minutes to charge the battery. You can use your
phone normally during the charging process.
Some cigarette lighter sockets are only powered
when the vehicle ignition is switched on.
The vibrating alert is disabled while the charger is
connected to your Vertu phone.
When the battery is fully charged, the battery
charge indicator stops animating. Disconnect the
car charger from the cigarette lighter outlet before
you unplug it from your Vertu phone.
DATA CABLE
The data cable, when used in conjunction with a
compatible computer, allows you to use the Vertu
Data Suite software supplied on the CD-ROM to
manage your phone. The data cable also enables
you to use your Vertu phone as a modem to
transfer data, or send and receive faxes. For more
information on using your Vertu phone as a modem
contact your service provider.
You will need to install Vertu Data Suite in order to
use your Vertu phone as a modem. For more
information on installing Vertu PC Suite see “CD-
ROM” on page 21.
08
08
>Attach the charger
cable into the
adaptor body.
>Insert the charger
connector into the
bottom of your Vertu
phone as shown.
>Connect the charger
to the powered
cigarette lighter
outlet.
>The green indicator
light will illuminate to
show the charger is
connected to the
power outlet. A
confirmation
message is displayed
if your Vertu phone is
switched on.
CD-ROM
21 Language
Connecting the data cable
The headset will not operate if the headset
connector is plugged into the back of the data
cable connector.
CD-ROM
The CD-ROM provided with your Vertu phone
contains an electronic version of the Reference
Manual, the Vertu PC Suite software, and
instructions on setting up your Vertu phone for
MMS, browsing and email.
Vertu PC Suite includes four applications that
extend the functionality of your Vertu phone.
APPLICATIONS
MINIMUM SPECIFICATIONS
The Vertu CD-ROM will only work on a compatible
computer with a CD-ROM drive and with at least
the minimum specifications listed below.
>Connect the end of the
data cable with the
screws attached to the
Serial (COM) port of
your compatible
computer, ensuring it is
seated properly.
>Tighten the screws.
>Ensure your
Vertu phone is
switched on.
>Insert the data cable
connector into the
bottom of your Vertu
phone as shown. (Your
data cable connector
may be slightly different
to the one shown.)
>If necessary, with the
data cable inserted,
you can also connect
the charger to your
Vertu phone.
>Plug the charger
connector into the back
of the data cable
connector as shown.
Content Copier Allows you to back up and
restore phone data, such as
the Contacts and Organiser,
using a compatible
computer.
Synchronisation Allows you to synchronise
Contacts entries and
Organiser notes in your Vertu
phone with Windows®
applications, such as
Microsoft® Outlook® and
Outlook® Express.
Modem Connectivity Allows you to use your Vertu
phone as a modem for data
calls, when connected to a
compatible computer.
Phone Browser Allows you to view the
contents of the Gallery
folder, of your Vertu phone,
on a compatible computer.
You can browse picture and
audio files and transfer files
between your Vertu phone
and a compatible computer.
Operating
System
Microsoft® Windows® 2000;
Microsoft® Windows® XP
Home; Microsoft® Windows®
XP Pro
Processor Intel® Pentium® III 333 MHz
or equivalent
Graphic 1024 x 768 pixels
256 colours
Memory 256 MB
Free Disk
Space
250 MB
Language 22
Care and Maintenance
STARTING THE CD-ROM
>Ensure your compatible computer complies with
at least the minimum specifications listed above.
>Insert your Vertu CD-ROM into the CD-ROM
drive.
>Select your desired language. The introduction
plays.
If the CD-ROM application does not start
automatically, follow the procedure below:
>Double-click on the My Computer icon on the
desktop and locate your CD-ROM drive.
>Double-click on the Vertu CD-ROM icon, which
has replaced your usual CD-ROM icon.
>If the application does not start automatically,
double-click on the Vertu.exe file.
>Select your desired language. The introduction
plays.
INSTALLING VERTU PC SUITE
>Start the CD-ROM as described above.
>Click on the INSTALL NOW button.
>Follow the on-screen instructions to complete the
installation.
VIEWING THE ELECTRONIC REFERENCE
MANUAL
>Start the CD-ROM as described above.
>Click on the LAUNCH PDF button.
>Follow the on-screen instructions to view the
Reference Manual in your desired language.
SETTING UP MMS, BROWSING AND EMAIL
>Start the CD-ROM as described above.
>Click on the ORDER SETTINGS button.
CARE AND MAINTENANCE
Your Vertu products have been crafted from some
of the finest materials and care should be taken to
keep them in good condition.
CERAMICS AND SAPPHIRE
Ceramics and sapphire are very hard materials but
are also brittle and can be scratched by harder
materials or objects. Furthermore, they can be
damaged if dropped.
Avoid the following:
>Contact with other hard objects and
materials such as diamond jewellery
(particularly rings and earrings), nail files,
sand paper, abrasives, quartz crystals, metal
oxides, nitrides and carbides.
>Dropping or knocking the product on
hard surfaces.
>Repeated rubbing against hard surfaces.
LEATHER
All Vertu leather products are made by expert
craftsmen. Each leather hide is unique and has its
own natural characteristics which should be
considered part of the individuality of fine leather
and not as imperfections or flaws. All leather can
be damaged and should be treated with care.
Avoid the following:
>Prolonged exposure to water and
high humidity.
>Dropping, rubbing or knocking on
hard surfaces.
>Exposure to extreme temperatures.
>Contact with oily substances, make-up and
solvents.
METAL
Vertu metals are finished to a high standard and
care needs to be taken to maintain their
appearance. Protect in soft cases where possible
and polish only with a Vertu recommended
polishing cloth.
Avoid the following:
Damage caused to your Vertu phone by failing
to observe these care instructions is not
covered by the warranty.
Care and Maintenance
23 Language
>Contact with chemicals such as solvents,
alkaline and acid solutions, cola-based drinks
and prolonged exposure to salt water. Wipe
with a clean, soft cloth as soon as possible if
contact occurs.
>Contact with sharp objects.
>Dropping or knocking against hard surfaces.
HALLMARKS
If you have a gold or platinum Vertu phone,
hallmarks are stamped as shown below to
authenticate the precious metals used. Each
precious metal is tested to ensure that the purity of
the alloy conforms to the exacting standards of the
European Convention Mark under the jurisdiction
of the Swiss Assay Office.
The hallmark is made up of several stamps, which
each have an individual meaning. It is located on
the backplate next to the serial number.
MICROFIBRE POLISHING CLOTH
The microfibre polishing cloth is hand-washable
and is provided for polishing the surfaces and
removing fingerprints. The surface MUST be free
from dust before polishing as dust particles may
damage metal surfaces when polished.
GENERAL CARE TIPS
>Keep your Vertu phone dry. Precipitation,
humidity and all types of liquids or moisture
can contain minerals that will corrode
electronic circuits. If your device does get
wet, remove the battery and allow the device
to dry completely before replacing it.
>Do not use or store your Vertu phone in
dusty, dirty areas. Its moving parts and
electronic components can be damaged.
>Do not store your Vertu phone in hot areas.
High temperatures can shorten the life of
electronic components, damage batteries
and warp/melt certain plastics.
>Do not store your Vertu phone in cold areas.
When your Vertu phone returns to its normal
temperature, moisture can form inside and
damage the electronics.
>Do not attempt to open your Vertu phone
other than as instructed in this guide.
>Do not drop, knock, or shake your Vertu
phone. Rough handling can break internal
circuit boards and fine mechanics.
1. Serial number.
2. Common control mark denoting
the European Convention Mark –
750 (18 carat gold) or 950
(platinum) in scales.
3. St. Bernard dog’s head – Swiss
Assay Office mark.
4. The fineness (purity) mark –
AU 750 (18 carat gold) or PT950
(platinum).
5. Sponsor’s mark denoting the
Vertu brand.
Jewellery cleaner must not be used as this
may affect the mechanics of the product and
invalidate the warranty.
12345
A-000302
AU750
Language 24
Battery Information
BATTERY INFORMATION
Your Vertu phone is powered by a rechargeable
battery. The full performance of a new battery is
achieved only after two or three complete charge
and discharge cycles. The battery can be charged
and discharged hundreds of times but it will
eventually wear out. If you notice that the talk and
stand-by times are much shorter than normal, you
may need a new battery. Contact Vertu Concierge
to acquire a Vertu approved battery. Use only Vertu
approved batteries and recharge your battery
using only the Vertu approved chargers designed
for your Vertu phone.
CHARGING AND DISCHARGING
Unplug the charger from the AC outlet and your
Vertu phone when not in use. Do not leave your
Vertu phone connected to a charger.
Overcharging the battery may shorten its lifetime. If
left unused, a fully charged battery will lose its
charge over time. Temperature extremes can affect
the ability of your battery to charge.
BATTERY CARE AND SAFETY
Use the battery only for its intended purpose.
Never use any charger or battery that is damaged.
Do not short-circuit the battery. Accidental short-
circuiting can occur when a metallic object such as
a coin, clip, or pen causes direct connection of the
positive (+) and negative (-) terminals of the battery
(the metal strips on the battery.) This might
happen, for example, when you carry a spare
battery in your pocket, purse or bag. Short-
circuiting the terminals may damage the battery
and the connecting object.
Leaving the battery in hot or cold places, such as in
a closed car in summer or winter conditions, will
reduce the capacity and lifetime of the battery.
Always try to keep the battery between 15°C and
25°C (59°F and 77°F). If your battery is very hot or
extremely cold, your Vertu phone may not work
temporarily, even if the battery is fully charged.
Battery performance is particularly limited in
temperatures well below freezing.
SAFETY INFORMATION
TRAFFIC SAFETY
Do not use a hand-held telephone while driving a
vehicle. If using a hand-held phone park the vehicle
before using the phone in any way. Do not place
the phone on the passenger seat or where it can
break loose in a collision or sudden stop.
Remember road safety always comes first!
OPERATING ENVIRONMENT
Remember to follow any special regulations in
force in any area and always switch off your phone
whenever it is forbidden to use it, or when it may
cause interference or danger.
When connecting the phone or any accessory to
another device, read its user’s guide for detailed
safety instructions. Do not connect incompatible
products.
As with other mobile radio transmitting equipment,
users are advised that for the satisfactory operation
of the equipment and for the safety of personnel, it
is recommended that the equipment should only
be used in the normal operating position. When the
phone is on and being worn on the body, always
use an approved carrying case.
Use only the supplied or approved parts.
Unauthorised antennas, modifications or
attachments could damage the phone and may
violate regulations governing radio devices.
ELECTRONIC DEVICES
Most modern electronic equipment is shielded
from radio frequency (RF) signals. However,
certain electronic equipment may not be shielded
against the RF signals from your wireless phone.
PA C E M A K E R S
Pacemaker manufacturers recommend that a
minimum separation of 15 cm (6 inches) be
maintained between a hand-held wireless phone
and a pacemaker to avoid potential interference
with the pacemaker. These recommendations are
consistent with the independent research by and
recommendations of Wireless Technology
Research.
Never dispose of batteries in a fire.
Always dispose of batteries according to local
regulations. Please recycle when possible. Do not
dispose of batteries as household waste.
Safety Information
25 Language
Persons with pacemakers:
>Should always keep the phone more than
15 cm (6 inches) from their pacemaker when
the phone is switched on;
>Should not carry the phone in a
breast pocket;
>Should use the ear opposite the pacemaker
to minimize the potential for interference.
If you have any reason to suspect that interference
is taking place, switch off your phone immediately.
HEARING AIDS
Some wireless phones may interfere with some
hearing aids. In the event of such interference,
consult your service provider.
OTHER MEDICAL DEVICES
Operation of any radio transmitting equipment,
including wireless phones, may interfere with the
functionality of inadequately protected medical
devices. Consult a physician or the manufacturer of
the medical device to determine if they are
adequately shielded from external RF energy or if
you have any questions.
Switch off your phone in health care facilities when
any regulations posted in these areas instruct you
to do so. Hospitals or health care facilities may be
using equipment that could be sensitive to external
RF energy.
VEHICLES
RF signals may affect improperly installed or
inadequately shielded electronic systems in motor
vehicles (e.g. electronic fuel injection systems,
electronic anti-skid (anti-lock) braking systems,
electronic speed control systems, air bag
systems).
Check with the manufacturer or its representative
regarding your vehicle. You should also consult the
manufacturer of any equipment that has been
added to your vehicle.
Do not store or carry flammable liquids, gases or
explosive materials in the same compartment as
the phone, its parts or accessories.
For vehicles equipped with an air bag, remember
that an air bag inflates with great force. Do not
place objects, including both installed or portable
wireless equipment in the area over the air bag or
in the air bag deployment area. If in-vehicle
wireless equipment is improperly installed and the
air bag inflates, serious injury could result.
AIRCRAFT
Switch off your phone before boarding an aircraft.
The use of wireless telephones in an aircraft may
be dangerous to the operation of the aircraft,
disrupt the wireless telephone network and may be
illegal. In the United States, FCC regulations
prohibit using your Vertu phone while in the air.
Failure to observe these instructions may lead to
suspension or denial of telephone services to the
offender, or legal action or both.
POSTED FACILITIES
Switch your phone off in any facility where posted
notices so require.
POTENTIALLY EXPLOSIVE ATMOSPHERES
Switch off your phone when in any area with a
potentially explosive atmosphere and obey all signs
and instructions. Sparks in such areas could cause
an explosion or fire resulting in bodily injury or even
death.
Users are advised to switch off the phone when at
a refuelling point (service station). Users are
reminded of the need to observe restrictions on the
use of radio equipment in fuel depots (fuel storage
and distribution areas), chemical plants or where
blasting operations are in progress.
Areas with a potentially explosive atmosphere are
often but not always clearly marked. They include
below deck on boats; chemical transfer or storage
facilities; vehicles using liquified petroleum gas
(such as propane or butane); areas where the air
contains chemicals or particles, such as grain, dust
or metal powders; and any other area where you
would normally be advised to turn off your vehicle
engine.
WATER RESISTANCE
If your Vertu phone is accidentally splashed with
water, ensure you dry it completely before
removing the back cover.
The SIM card and battery are not water resistant.
Never charge your Vertu phone when the
connector at the bottom of the phone is damp or
wet. Chargers must only be used in dry conditions.
They should never be used when damp or wet.
Your Vertu phone is not water resistant.
Keep it dry.
Language 26
Specifications
Never use accessories when your Vertu phone is
wet or damp.
ANTENNA
Your Vertu phone has an internal antenna. As with
any other radio transmitting device, do not touch
the antenna unnecessarily when the phone is
switched on. Contact with the antenna affects call
quality and may cause the phone to operate at a
higher power level than otherwise needed.
Avoiding contact with the antenna during a call
optimises the antenna performance and the talk
time of your Vertu phone.
SPECIFICATIONS
STAINLESS
GOLD
PLATINUM
POWER MANAGEMENT
BLZ-2
**Variation in operating time will occur depending
on usage and location.
Make sure the interior of your Vertu phone and
the back cover seals are dry, clean, and free of
any foreign objects before you replace the
back cover.
Volume 76cc
Weight 173g
Length 122mm
Width 42mm
Thickness 15.5mm
Volume 76cc
Weight 198g
Length 122mm
Width 42mm
Thickness 15.5mm
Volume 76cc
Weight 215g
Length 122mm
Width 42mm
Thickness 15.5mm
Battery Capacity
(mAh)
1000mAh
Maximum talk time (n/a Mercedes pls
provide actuals)
Maximum stand-by (n/a Mercedes pls
provide actuals)
Warranty
27 Language
WARRANTY
VERTU TWO-YEAR LIMITED INTERNATIONAL
WARRANTY FOR CELLULAR PHONE
THIS LIMITED WARRANTY SHALL NEITHER
EXCLUDE NOR LIMIT (I) ANY MANDATORY
STATUTORY RIGHTS OF THE CLIENT OR (II)
ANY OF THE CLIENT’S RIGHTS AGAINST THE
SELLER/DEALER OF THE PRODUCT.
VERTU LTD (“Vertu”) warrants that this cellular
phone (“Product”) is free from defects in material
and workmanship according to the following terms
and conditions:
1. The Limited Warranty for the Product extends for
TWO (2) years beginning on the date of original
purchase or delivery of the Product, whichever is
the later. In case of a change of owner/user, such
warranty period shall continue for the remaining
part of the twenty-four (24) month period and
otherwise remain unaffected.
2. During the period of the Limited Warranty, Vertu
will repair, modify or replace, at Vertu’s sole option,
any defective parts, or any parts that will not
properly operate for their intended use with new or
refurbished replacement items if such repair or
replacement is needed because of product
malfunction or failure during normal usage. No
charge will be made to the Client for the repair or
replacement of any such parts. Vertu will also pay
for the labour charges incurred by Vertu in
repairing or replacing the defective parts. The
repaired Product will be warranted for the balance
of the original warranty period or for ninety (90)
days from the date of repair, whichever is longer.
This Limited Warranty does not cover damage to
or defects in (other than manufacturing defects)
appearance, cosmetic, decorative or structural
items and any non-operative parts. Vertu’s limit of
liability under the Limited Warranty shall be the
price paid by the Client for the Product less a
reasonable amount for usage. These remedies are
the Client’s exclusive remedies for breach of this
Limited Warranty.
3. Upon request from Vertu, the Client must prove the
date of the original purchase or delivery of the
Product by producing a legible and non-modified
original certificate of authenticity which clearly
indicates the name and address of an authorised
retailer, the date and place of purchase/delivery,
the product type and the IMEI or serial number of
the Product, a bill of sale or a dated receipt which
contains the same information.
4. Vertu shall bear the cost of shipping the Product to
the location from which the Client handed over the
Product to Vertu (or its representatives) after the
completion of service under this Limited Warranty.
5. The Client shall have no coverage or benefits
under this Limited Warranty if any of the following
conditions are applicable:
a) The Product has been subject to abnormal use,
abnormal conditions, improper storage,
exposure to moisture or dampness, spillage of
food or liquid, exposure to chemical agents,
unauthorised modifications, unauthorised
connections, unauthorised repair, rough
handling, misuse, neglect, abuse, accident,
alteration, improper installation, or other acts
which are not the fault of Vertu, including
without limitation damage caused by shipping,
dropping the Product, deterioration of
consumable parts, such as batteries which by
their nature have a limited lifecycle, and
breakage or damage to antennas.
b) The Product has been damaged from external
causes such as collision with an object, or from
fire, flooding, sand, dirt, windstorm, lightning,
earthquake or damage from exposure to
thermal, environmental or weather conditions,
an Act of God, or battery leakage, theft, blown
fuse, or improper use of any electrical source,
damage caused by computer or internet
viruses, bugs, worms, Trojan Horses, cancel
bots or damage caused by the connection to
other products not recommended for
interconnection by Vertu.
c) The Customer Service Department at Vertu
was not advised by the Client in writing of the
alleged defect or malfunction of the Product
within thirty (30) days after the expiration of the
applicable warranty period.
d) The Product was not returned to Vertu or its
authorised retailer within thirty (30) days after
the appearance of the defect within the
warranty period.
e) The Product serial number plate or the
accessory data code has been removed,
defaced, altered or is illegible.
f) The defect or damage was caused by the
defective function of the cellular network system
or by inadequate signal reception by the
external antenna.
g) The defect was caused by the Product being
used with or connected to an accessory not
manufactured and supplied by Vertu or used
other than for its intended use.
h) The battery was short-circuited or the seals of
the battery enclosure or cells are broken or
show evidence of tampering or the battery was
used in equipment other than that for which it
has been specified.
i) The Product software needs to be updated due
to changes in cellular network parameters.
j) The defect or damage was as a result of general
wear and tear incurred in normal usage of the
Product.
6. If a problem develops during the period of the
Limited Warranty, the following procedure will
apply:
a) The Client shall return the Product to the place
of purchase for repair or replacement
processing or if this is not convenient because
of distance (more than 50 miles/80 km) or for
other good cause, the Client may contact Vertu
Concierge.
b) The Client shall bear the costs of transporting
the Product to the relevant Vertu service
location, with transport and insurance charges
prepaid.
c) Subject to Clause 6(e), the Client will be billed
for any parts or labour charges not covered by
this Limited Warranty.
Language 28
Warranty
d) Vertu will repair or authorise the repair of the
Product under the Limited Warranty within
30 days after receipt of the Product by Vertu or
a Vertu authorised service centre, or within an
extended period as may be notified by Vertu to
Client due to the nature of the repair
(“Timeframe”). If Vertu cannot repair within the
Timeframe, or after a reasonable number of
attempts to repair the same defect, Vertu at its
sole option, will provide a replacement Product
or refund the purchase price of the Product less
a reasonable amount for usage.
e) If the Product is returned to the Customer
Service Department at Vertu during the period
of the Limited Warranty, but the problem with
the Product is not covered under the terms and
conditions of this Limited Warranty, the Client
will be notified and given an estimate of the
charges the Client must pay to have the
Product repaired, with all shipping charges
billed to the Client. If the estimate is refused, the
Product will be returned freight collect. If the
Product is returned to the Customer Service
Department at Vertu after the expiration of the
warranty period, Vertu’s normal service policies
shall apply and the Client will be responsible for
all shipping charges.
7. TO THE FULLEST EXTENT PERMITTED BY
LAW, THE WARRANTIES AND CONDITIONS
STATED IN THIS LIMITED WARRANTY ARE IN
LIEU OF ALL OTHER CONDITIONS,
WARRANTIES OR OTHER TERMS
CONCERNING THE SUPPLY OR PURPORTED
SUPPLY OF, OR FAILURE TO SUPPLY OR
DELAY IN SUPPLYING THE PRODUCT WHICH
MIGHT, BUT FOR THE AFFECT OF THIS
CLAUSE 7, HAVE EFFECT BETWEEN VERTU
AND THE CLIENT OR WOULD OTHERWISE
BE IMPLIED OR INCORPORATED INTO THIS
LIMITED WARRANTY OR ANY COLLATERAL
CONTRACT, WHETHER BY STATUTE,
COMMON LAW OR OTHERWISE, ALL OF
WHICH ARE HEREBY EXCLUDED
(INCLUDING WITHOUT LIMITATION, THE
IMPLIED CONDITIONS, WARRANTIES OR
OTHER TERMS AS TO SATISFACTORY
QUALITY OR FITNESS FOR PURPOSE).
8. VERTU SHALL NOT BE LIABLE FOR LOSS OR
DAMAGE, WHETHER SPECIAL, INDIRECT,
INCIDENTAL OR CONSEQUENTIAL,
INCLUDING BUT NOT LIMITED TO ANY OF
THE FOLLOWING LOSSES OR DAMAGE
(WHETHER SUCH LOSSES OR DAMAGE
WERE FORESEEN, FORESEEABLE, KNOWN
OR OTHERWISE):
a) LOSS OF ANTICIPATED BENEFITS OR
PROFITS.
b) LOSS OF ACTUAL OR ANTICIPATED
SAVINGS.
c) PUNITIVE, SPECIAL OR CONSEQUENTIAL
DAMAGES.
d) THIRD PARTY CLAIMS.
e) LOSS OF USE OF THE PRODUCT OR ANY
ASSOCIATED EQUIPMENT OR FACILITIES.
f) DOWNTIME OR LOSS OF BUSINESS.
g) LOSS OF OPPORTUNITY.
h) LOSS OF GOODWILL.
i) LOSS OF REPUTATION.
j) LOSS OF OR DAMAGE TO OR
CORRUPTION OF DATA.
9. Vertu does not warrant uninterrupted or error free
internet or data connections.
10. Vertu shall not be liable for any delay in rendering
service under the Limited Warranty, or loss of use
during the period that the Product is being
repaired.
11. Vertu’s total liability in contract, tort (including
negligence or breach of statutory duty),
misrepresentation or otherwise, arising in
connection with the sale of the Product shall be the
price paid by the Client for the Product less a
reasonable amount for usage.
12. The invalidity or unenforceability of any term or any
part of any term of, or any right arising pursuant to,
this Limited Warranty shall not affect the validity or
enforceability of any other terms or rights or the
remainder of any such term or right, which shall
continue in full force and effect except for any such
invalid or unenforceable provision or part thereof.
13. Vertu neither assumes nor authorises any
authorised service centre or any other person or
entity to assume for it any other obligation or liability
beyond that which is expressly provided for in this
Limited Warranty, including the provider or seller of
any extended warranty or service agreement. Any
change or amendment to this Limited Warranty
requires Vertu’s prior written consent.
14. This Limited Warranty represents the whole
agreement between the parties relating to the
subject matter hereof.
15. This Limited Warranty allocates the risk of failure of
the Product between the Client and Vertu. The
allocation is recognised by the Client and is
reflected in the purchase price of the Product.
16. Any action or lawsuit for breach of warranty must
be commenced within thirty (30) months following
delivery of the Product.
17. All warranty information, product features and
specifications are subject to change without
notice.
18. Questions concerning this Limited Warranty may
be directed to the Customer Service Department
at the following addresses.
Vertu operates a policy of continuous
development. Vertu reserves the right to make
changes and improvements to any of the products
described in this document without prior notice.
VERTU ONE-YEAR LIMITED INTERNATIONAL
WARRANTY FOR ACCESSORIES
THIS LIMITED WARRANTY SHALL NEITHER
EXCLUDE NOR LIMIT (I) ANY MANDATORY
STATUTORY RIGHTS OF THE OWNER OR (II)
ANY OF THE OWNER’S RIGHTS AGAINST THE
SELLER/DEALER OF THE PRODUCT.
Vertu (“Vertu”) warrants that this accessory
product (“Product”) is free from defects in material
and workmanship, according to the following terms
and conditions:
Warranty
29 Language
1. The Limited Warranty for the Product extends for
ONE (1) year beginning on the date of original
purchase or delivery of the Product whichever is
the later. In case of a change of owner/user
(“Owner”), such warranty period shall continue for
the remaining part of the twelve (12) month period
and otherwise remain unaffected.
2. During the period of the Limited Warranty, Vertu
will repair, modify or replace, at Vertu’s sole option,
any defective parts, or any parts that will not
properly operate for their intended use with new or
refurbished replacement items if such repair or
replacement is needed because of product
malfunction or failure during normal usage. No
charge will be made to the Owner for the repair or
replacement of any such parts. Vertu will also pay
for the labour charges incurred by Vertu in
repairing or replacing the defective parts. The
repaired Product will be warranted for the balance
of the original warranty period or for ninety (90)
days from the date of repair, whichever is longer.
This Limited Warranty does not cover damage to
or defects in (other than manufacturing defects)
appearance, cosmetic, decorative or structural
items and any non-operative parts. Vertu’s limit of
liability under the Limited Warranty shall be the
price paid by the Owner for the Product when the
Owner purchased the Product as a stand alone
product or, in the event that the Owner received
the Product when purchasing a Vertu cellular
phone, the then current sale price for the Product,
in both cases less a reasonable amount for usage.
These remedies are the Owner’s exclusive
remedies for breach of this Limited Warranty.
3. Upon request from Vertu, the Owner must prove
the date of the original purchase or delivery of the
Product by producing a legible and non-modified
original warranty card which clearly indicates the
name and address of an authorised retailer, the
date and place of purchase/delivery, the product
type and the IMEI or serial number of the Product, a
bill of sale or a dated receipt which contains the
same information.
4. Vertu shall bear the cost of shipping the Product to
the location from which the Owner handed over
the Product to Vertu (or its representatives) after
the completion of service under this Limited
Warranty.
5. The Owner shall have no coverage or benefits
under this Limited Warranty if any of the following
conditions are applicable:
a) The Product has been subject to abnormal use,
abnormal conditions, improper storage, spillage
of liquid, misuse, neglect, exposure to cleaning
agents not recommended, or other acts which
are not the fault of Vertu, unauthorised repair,
accident, alteration or other acts which are not
the fault of Vertu.
b) The Customer Service Department at Vertu
was not advised by the Owner in writing of the
alleged defect or malfunction of the Product
within thirty (30) days after the expiration of the
applicable warranty period; or
c) The Product was not returned to Vertu or its
authorised retailer within thirty (30) days after
the appearance of the defect within the
warranty period.
d) The defect or damage was as a result of general
wear and tear incurred in normal usage of the
Product.
6. If a problem develops during the period of the
Limited Warranty, the following procedure will
apply:
a) The Owner shall return the Product to the place
of purchase for repair or replacement
processing or if this is not convenient because
of distance (more than 50 miles/80 km) or for
other good cause, the Owner may contact the
Customer Service Department at Vertu for
further instructions.
b) The Owner shall bear the costs of transporting
the Product to the relevant Vertu service
location, with transport and insurance charges
prepaid.
c) Subject to clause 6(e), the Owner will be billed
for any parts or labour charges not covered by
this Limited Warranty.
d) Vertu will repair or authorise the repair of the
Product under the Limited Warranty within 30
days of receipt of the Product by Vertu or a
Vertu authorised service centre, or within an
extended period as may be notified by Vertu to
Owner due to the nature of the repair
("Timeframe"). If Vertu cannot repair within the
Timeframe, or after a reasonable number of
attempts to repair the same defect, Vertu at its
sole option, will provide a replacement Product
or refund the purchase price of the Product less
a reasonable amount for usage.
e) If the Product is returned to the Customer
Service Department at Vertu during the period
of the Limited Warranty, but the problem with
the Product is not covered under the terms and
conditions of this Limited Warranty, the Owner
will be notified and given an estimate of the
charges the Owner must pay to have the
Product repaired, with all shipping charges
billed to the Owner. If the estimate is refused,
the Product will be returned freight collect. If the
Product is returned to the Customer Service
Department at Vertu after the expiration of the
warranty period, Vertu's normal service policies
shall apply and the Owner will be responsible
for all shipping charges.
7. TO THE FULLEST EXTENT PERMITTED BY
LAW, THE WARRANTIES AND CONDITIONS
STATED IN THIS LIMITED WARRANTY ARE IN
LIEU OF ALL OTHER CONDITIONS,
WARRANTIES OR OTHER TERMS
CONCERNING THE SUPPLY OR PURPORTED
SUPPLY OF, OR FAILURE TO SUPPLY OR
DELAY IN SUPPLYING THE PRODUCT WHICH
MIGHT, BUT FOR THE AFFECT OF THIS
CLAUSE 7, HAVE EFFECT BETWEEN VERTU
AND THE OWNER OR WOULD OTHERWISE
BE IMPLIED OR INCORPORATED INTO THIS
LIMITED WARRANTY OR ANY COLLATERAL
CONTRACT, WHETHER BY STATUTE,
COMMON LAW OR OTHERWISE, ALL OF
WHICH ARE HEREBY EXCLUDED
(INCLUDING WITHOUT LIMITATION, THE
IMPLIED CONDITIONS, WARRANTIES OR
OTHER TERMS AS TO SATISFACTORY
QUALITY OR FITNESS FOR PURPOSE).
Language 30
Vertu Regional Offices
8. VERTU SHALL NOT BE LIABLE FOR LOSS OR
DAMAGE, WHETHER SPECIAL, INDIRECT,
INCIDENTAL OR CONSEQUENTIAL,
INCLUDING BUT NOT LIMITED TO ANY OF
THE FOLLOWING LOSSES OR DAMAGE
(WHETHER SUCH LOSSES OR DAMAGE
WERE FORESEEN, FORESEEABLE, KNOWN
OR OTHERWISE):
a) LOSS OF ANTICIPATED BENEFITS OR
PROFITS
b) LOSS OF ACTUAL OR ANTICIPATED
SAVINGS
c) PUNITIVE, SPECIAL OR CONSEQUENTIAL
DAMAGES.
d) THIRD PARTY CLAIMS
e) LOSS OF USE OF THE PRODUCT OR ANY
ASSOCIATED EQUIPMENT OR FACILITIES
f) DOWNTIME OR LOSS OF BUSINESS
g) LOSS OF OPPORTUNITY
h) LOSS OF GOODWILL
i) LOSS OF REPUTATION
9. Vertu shall not be liable for any delay in rendering
service under the Limited Warranty, or loss of use
during the period that the Product is being
repaired.
10. Vertu's total liability in contract, tort (including
negligence or breach of statutory duty),
misrepresentation or otherwise, arising in
connection with the sale of the Product shall be the
price paid by the Owner for the Product less a
reasonable amount for usage.
11. The invalidity or unenforceability of any term or any
part of any term of, or any right arising pursuant to,
this Limited Warranty shall not affect the validity or
enforceability of any other terms or rights or the
remainder of any such term or right, which shall
continue in full force and effect except for any such
invalid or unenforceable provision or part thereof.
12. Vertu neither assumes nor authorises any
authorised service centre or any other person or
entity to assume for it any other obligation or liability
beyond that which is expressly provided for in this
Limited Warranty including the provider or seller of
any extended warranty or service agreement. Any
change or amendment to this Limited Warranty
requires Vertu's prior written consent.
13. This Limited Warranty represents the whole
agreement between the parties relating to the
subject matter hereof.
14. This Limited Warranty allocates the risk of failure of
the Product between the Owner and Vertu. The
allocation is recognised by the Owner and is
reflected in the purchase price of the Product.
15. Any action or lawsuit for breach of warranty must
be commenced within eighteen (18) months
following delivery of the Product.
16. All warranty information, product features and
specifications are subject to change without
notice.
17. Questions concerning this Limited Warranty may
be directed to the Customer Service Department
at the following addresses.
Vertu operates a policy of continuous
development. Vertu reserves the right to make
changes and improvements to any of the products
described in this document without prior notice.
VERTU REGIONAL OFFICES
If contacting us from Europe, Middle East and
Africa:
VERTU LTD
BEACON HILL ROAD
CHURCH CROOKHAM
HAMPSHIRE
GU52 8DY
UNITED KINGDOM
If contacting us from the Americas:
CALL: 1-866-823-6843
If contacting us from Asia Pacific:
VERTU PTE LTD
391B ORCHARD ROAD
#24-02/05, NGEE ANN CITY, TOWER B
SINGAPORE 238874
SAR Notice – RHV-2
2Language
SAR NOTICE – RHV-2
YOUR VERTU PHONE (MODEL: SIGNATURE,
TYPE: RHV-2, FCC ID: P7QRHV-2) MEETS
GUIDELINES FOR EXPOSURE TO RADIO
WAVES
Your Vertu phone is a radio transmitter and
receiver. It is designed and manufactured not to
exceed the limits for exposure to radio frequency
(RF) energy recommended by international
guidelines (ICNIRP). These limits establish
permitted levels of RF energy for the general
population. The guidelines are based on standards
that were developed by independent scientific
organizations through periodic and thorough
evaluation of scientific studies. The standards and
guidelines include a substantial safety margin
designed to assure the safety of the public,
regardless of age and health and to account for
any variations in measurements.
The exposure guidelines for mobile devices employ
a unit of measurement known as the Specific
Absorption Rate or SAR. The SAR limit stated in
the international guidelines is 2.0 watts/kilogram
(W/kg) averaged over ten grams of tissue. Tests
for SAR are conducted using standard operating
positions with the phone transmitting at its highest
certified power level in all tested frequency bands.
The actual SAR level of an operating phone can be
well below the maximum value because the phone
is designed to use only the power required to
reach the network. That amount changes
depending on a number of factors such as how
close you are to a network base station. The
highest SAR value when tested according to
international testing procedures for use at the ear
is 0.65 W/kg.
This phone meets RF exposure guidelines when
used either in the normal use position against the
ear or when worn on the body using the Vertu
approved belt holster (type BH3-BL01)
designated for this phone model.
If you do not use the Vertu belt holster type BH3-
BL01 for body worn operation, the phone should
be positioned at least 7/8 inch (2.2 cm) away from
the body. If an alternative holder (carry case, belt
clip, holster, etc.) is used for body-worn operation,
it should not contain metal and should position the
phone the above-stated distance from your body.
In order to transmit data files or messages, this
phone model requires a good quality connection to
the network. In some cases, transmission of data
files or messages may be delayed until such a
connection is available. Ensure the above-stated
instructions for body worn operation are followed
until the transmission is completed.
SAR values may vary depending on national
reporting and testing requirements and the
network band. Use of phone accessories and
enhancements may result in different SAR values.
Additional SAR information may be provided under
product information at www.vertu.com.
USA and Canada: The SAR limit of USA (FCC)
and Canada (IC) is 1.6 W/kg averaged over one
gram of tissue. This phone model has also been
tested against this SAR limit. The highest SAR
value reported under this standard during product
certification for use at the ear is ?.?? W/kg and
when properly worn on the body is ?.?? W/kg.
Information about this phone model can be found
on the FCC's website at http://www.fcc.gov/oet/
fccid by searching the equipment authorization
system using FCC ID: IC:4299A-RHV2.
Part No.: September 2005
NOTICE
Copyright © Vertu Limited 2005. All rights
reserved.
Reproduction, transfer, distribution or storage of part or all
of the contents in this document in any form without the
prior written permission of Vertu is prohibited. Vertu
operates a policy of continuous development. Vertu
reserves the right to make changes and improvements to
any of the products described in this document without
prior notice.
Under no circumstances shall Vertu be responsible for
any loss of data or income or any special, incidental,
consequential or indirect damages howsoever caused.
The contents of this document are provided “as is”.
Except as required by applicable law, no warranties of any
kind, either expressed or implied, including, but not limited
to, the implied warranties of merchantability and fitness
for a particular purpose, are made in relation to the
accuracy, reliability or contents of this document. Vertu
reserves the right to revise this document or withdraw it at
any time without prior notice.The availability of particular
products may vary by region. Please check with Vertu
Concierge.
Vertu and the Vertu logo are registered trademarks of
Vertu Limited. Vertu’s product names are either
trademarks or registered trademarks of Vertu Limited.
Other product and company names mentioned herein
may be trademarks or tradenames of their respective
owners.
US Patent No 5818437 and other pending patents. T9
text input software copyright © 1997-2002. Tegic
Communications, Inc. All rights reserved.
Includes RSA BSAFE cryptographic or security protocol
software from RSA Security.
EXPORT CONTROLS
Your Vertu phone may contain commodities, technology,
or software exported from the United States in
accordance with the Export Administration regulations.
Diversion contrary to U.S. law is prohibited.
FCC/INDUSTRY CANADA NOTICE
Your Vertu phone may cause TV or radio interference (for
example, when using a telephone in close proximity to
receiving equipment). The FCC or Industry Canada can
require you to stop using your phone if such interference
cannot be eliminated. If you require assistance, contact
Vertu Concierge. This device complies with Part 15 of the
FCC rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any
interference received, including interference that may
cause undesired operation.
Note: Vertu is not responsible for any radio or TV
interference caused by unauthorized modifications to this
equipment. Such modifications could void your authority
to operate the equipment.
DECLARATION OF CONFORMITY
We, Vertu Limited declare under our sole responsibility
that the product, Model Signature, type RHV-2 is in
conformity with the provision of the following Council
Directive:
1999/5/EC.
A copy of the Declaration of Conformity can be found at
http://www.vertu.com
EU RECYCLING NOTICE
Vertu will comply with European Community requirements
for the recycling of Waste Electrical & Electronic
Equipment (WEEE).
This compliance is indicated by the addition of the
following symbol to Vertu's products where appropriate.
The symbol indicates that the product was put onto the
market after the WEEE legislation was implemented and
that the consumer should not dispose of the item in
normal household waste, but that it should be
appropriately recycled.
Should you wish Vertu to recycle your product at the end
of its life, please either return it to the point from which you
purchased your product (if known) or return it to Vertu's
headquarters.
Alternatively, should you purchase a replacement product
from another supplier, the new supplier is obligated to
take back the product that is being replaced and recycle it
appropriately.
Background information on the European WEEE directive
is available from www.europa.eu.int/
168
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